2018 Public Service Employee Survey Results for Canada Economic Development for Quebec Regions by Question 89. Are you a member of a visible minority group?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 37 32 15 16 0 0 0 69 16 27
2018 Non-visible minority 20 58 12 9 1 0 0 78 10 194
2017 Visible minority 32 30 22 13 2 0 0 62 15 41
2017 Non-visible minority 28 52 10 6 4 0 0 80 10 232
2014 Visible minority 25 53 11 6 3 0 2 80 8 36
2014 Non-visible minority 34 41 15 9 0 0 1 75 9 221
2011 Visible minority 26 42 26 6 0 0 0 68 6 35
2011 Non-visible minority 27 49 14 7 2 1 0 77 9 306
2008 Visible minority 31 35 27 4 4 0 0 65 8 26
2008 Non-visible minority 35 48 11 3 2 0 0 84 5 315

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 34 41 12 10 4 0 0 74 14 27
2018 Non-visible minority 31 51 14 4 1 0 0 81 5 191
2017 Visible minority 29 45 12 5 9 0 0 74 13 41
2017 Non-visible minority 38 45 12 3 2 0 0 83 5 231
2014 Visible minority 28 58 14 0 0 0 0 86 0 36
2014 Non-visible minority 30 49 13 7 2 0 0 79 9 221
2011 Visible minority 35 32 22 6 5 0 0 66 11 35
2011 Non-visible minority 35 45 11 6 2 0 1 80 8 303
2008 Visible minority 31 31 31 8 0 0 0 62 8 26
2008 Non-visible minority 36 47 12 4 1 0 0 83 5 315

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 37 38 14 3 7 0 0 75 11 27
2018 Non-visible minority 37 49 10 4 0 0 0 85 5 192
2017 Visible minority 38 30 12 11 9 0 0 68 20 41
2017 Non-visible minority 43 43 7 5 2 0 0 86 7 231
2014 Visible minority 33 42 16 5 3 0 0 76 8 36
2014 Non-visible minority 35 46 9 6 3 0 0 82 9 220
2011 Visible minority 31 32 15 17 6 0 0 63 23 35
2011 Non-visible minority 37 44 9 7 2 0 0 82 9 306
2008 Visible minority 31 46 8 12 0 4 0 80 12 26
2008 Non-visible minority 37 50 6 6 1 0 0 88 6 315

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 30 55 12 3 0 0 0 85 3 26
2018 Non-visible minority 35 44 11 6 3 0 1 80 10 193
2017 Visible minority 29 33 18 20 0 0 0 62 20 41
2017 Non-visible minority 33 39 15 8 4 0 1 73 12 231
2014 Visible minority 42 38 11 3 3 3 0 83 6 36
2014 Non-visible minority 26 39 19 11 2 0 3 68 13 221
2011 Visible minority 38 45 8 9 0 0 0 83 9 35
2011 Non-visible minority 28 41 15 8 3 1 4 73 11 305

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 35 40 14 7 4 0 0 75 11 27
2018 Non-visible minority 30 48 16 5 1 0 0 78 7 191
2017 Visible minority 25 51 7 14 2 0 0 77 16 41
2017 Non-visible minority 38 40 15 7 1 0 0 78 7 232
2014 Visible minority 26 58 13 3 0 0 0 84 3 36
2014 Non-visible minority 23 54 13 6 4 0 0 77 10 221
2011 Visible minority 31 43 11 9 5 0 0 74 15 35
2011 Non-visible minority 26 47 15 8 3 0 0 73 12 303
2008 Visible minority 32 48 12 8 0 0 0 80 8 25
2008 Non-visible minority 28 52 13 5 1 0 0 80 6 315

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 33 26 23 16 3 0 0 58 19 27
2018 Non-visible minority 27 36 26 9 2 0 0 64 11 191
2017 Visible minority 23 23 15 28 11 0 0 45 39 41
2017 Non-visible minority 25 41 17 11 5 0 0 66 17 232
2014 Visible minority 26 34 26 6 6 0 2 62 12 35
2014 Non-visible minority 20 40 21 11 8 0 0 60 19 221
2011 Visible minority 24 42 17 17 0 0 0 66 17 35
2011 Non-visible minority 18 46 19 12 4 0 0 64 16 306

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 22 56 8 7 7 0 0 78 14 27
2018 Non-visible minority 21 51 17 10 0 0 0 72 10 193
2017 Visible minority 26 25 25 22 2 0 0 51 24 41
2017 Non-visible minority 25 48 14 10 3 0 0 73 13 232

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 44 36 12 4 0 4 0 83 4 27
2018 Non-visible minority 33 53 11 3 0 0 0 85 4 192
2017 Visible minority 40 35 13 5 7 0 0 75 12 41
2017 Non-visible minority 36 46 13 3 2 0 0 82 5 231
2014 Visible minority 38 42 14 3 3 0 0 80 6 35
2014 Non-visible minority 33 47 13 4 2 1 0 81 6 220
2011 Visible minority 32 51 12 5 0 0 0 83 5 35
2011 Non-visible minority 24 48 16 8 3 0 0 73 11 306
2008 Visible minority 35 38 15 8 0 4 0 76 8 26
2008 Non-visible minority 34 47 13 4 1 0 0 81 6 315

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 23 48 14 14 0 0 0 71 14 27
2018 Non-visible minority 27 44 20 8 2 0 0 70 9 193
2017 Visible minority 23 29 12 29 7 0 0 52 36 41
2017 Non-visible minority 29 40 15 11 5 0 0 69 16 232

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 41 51 0 8 0 0 0 92 8 27
2018 Non-visible minority 43 44 10 3 0 0 0 87 3 190
2017 Visible minority 38 44 7 7 4 0 0 82 11 41
2017 Non-visible minority 44 43 9 3 0 0 0 88 3 229
2014 Visible minority 53 36 11 0 0 0 0 89 0 36
2014 Non-visible minority 43 42 9 3 3 0 0 85 5 221
2011 Visible minority 45 38 8 8 0 0 0 83 8 35
2011 Non-visible minority 38 46 11 3 1 0 0 85 4 305

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 33 36 19 12 0 0 0 69 12 27
2018 Non-visible minority 22 41 20 13 2 0 1 64 16 192
2017 Visible minority 34 40 0 19 7 0 0 74 26 41
2017 Non-visible minority 23 37 22 13 5 0 0 61 18 229
2014 Visible minority 26 39 20 8 6 0 0 66 14 35
2014 Non-visible minority 18 44 18 13 6 0 0 63 19 221
2011 Visible minority 26 46 15 11 3 0 0 71 14 35
2011 Non-visible minority 21 42 18 13 5 1 0 64 18 303

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 30 51 11 8 0 0 0 81 8 26
2018 Non-visible minority 28 38 16 15 3 0 0 66 17 192
2017 Visible minority 26 35 13 17 9 0 0 61 26 41
2017 Non-visible minority 27 42 18 9 5 0 0 68 14 229
2014 Visible minority 33 38 5 17 6 0 0 72 23 36
2014 Non-visible minority 23 35 20 15 6 0 0 59 21 221

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 27 32 22 16 4 0 0 59 19 27
2018 Non-visible minority 21 46 21 11 1 0 0 67 12 193
2017 Visible minority 35 22 26 12 5 0 0 57 17 40
2017 Non-visible minority 25 49 16 8 2 0 0 74 10 229
2014 Visible minority 31 25 28 6 8 0 3 57 14 36
2014 Non-visible minority 24 45 20 8 3 0 0 70 11 221
2011 Visible minority 35 51 6 8 0 0 0 86 8 35
2011 Non-visible minority 24 54 14 5 2 0 0 78 8 304

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 32 45 11 12 0 0 0 77 12 26
2018 Non-visible minority 30 52 14 4 0 0 0 82 4 193
2017 Visible minority 39 31 17 13 0 0 0 70 13 41
2017 Non-visible minority 38 39 17 5 1 0 0 78 6 228
2014 Visible minority 35 54 8 0 3 0 0 89 3 35
2014 Non-visible minority 29 54 9 7 2 0 0 82 9 221
2011 Visible minority 34 43 9 9 5 0 0 77 14 35
2011 Non-visible minority 30 53 9 6 3 0 0 82 9 304
2008 Visible minority 35 46 15 4 0 0 0 81 4 26
2008 Non-visible minority 35 52 10 2 0 0 0 87 3 315

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 26 50 25 0 0 0 0 75 0 27
2018 Non-visible minority 40 30 20 7 3 0 0 70 10 194
2017 Visible minority 35 37 24 4 0 0 0 72 4 41
2017 Non-visible minority 36 38 13 9 4 0 0 74 13 232
2014 Visible minority 36 30 17 16 0 0 0 66 16 36
2014 Non-visible minority 35 38 18 6 4 0 0 72 10 221
2011 Visible minority 20 56 18 5 0 0 0 77 5 35
2011 Non-visible minority 32 40 15 9 4 1 0 72 13 304
2008 Visible minority 24 52 16 8 0 0 0 76 8 25
2008 Non-visible minority 29 39 16 12 5 0 0 68 17 315

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 22 46 21 11 0 0 0 11 68 27
2018 Non-visible minority 9 39 38 9 2 1 1 11 49 194
2017 Visible minority 7 34 40 7 9 2 0 17 42 41
2017 Non-visible minority 6 31 43 12 7 0 1 19 38 232
2014 Visible minority 14 45 36 0 0 3 2 0 62 36
2014 Non-visible minority 12 33 34 16 4 0 1 20 45 221
2011 Visible minority 10 39 22 24 3 3 0 27 50 35
2011 Non-visible minority 19 39 32 5 5 0 0 10 58 305
2008 Visible minority 12 52 28 0 4 0 4 4 67 25
2008 Non-visible minority 20 36 34 7 2 0 1 9 57 305

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 11 37 26 19 4 0 3 23 50 27
2018 Non-visible minority 10 20 41 19 8 2 1 27 30 194
2017 Visible minority 9 31 23 18 7 5 7 28 46 41
2017 Non-visible minority 7 20 32 26 13 1 1 40 28 231
2014 Visible minority 14 36 39 9 0 0 2 9 50 36
2014 Non-visible minority 10 26 37 16 7 1 2 24 37 220
2011 Visible minority 12 14 31 21 14 3 5 39 28 35
2011 Non-visible minority 14 32 33 15 4 1 1 19 47 305
2008 Visible minority 4 35 27 12 12 8 4 26 43 26
2008 Non-visible minority 13 29 34 16 5 1 2 22 43 313

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 36 23 22 15 4 0 0 19 59 27
2018 Non-visible minority 30 31 23 10 5 0 2 15 62 194
2017 Visible minority 32 30 16 10 7 2 3 18 65 41
2017 Non-visible minority 33 30 26 7 3 0 0 10 63 232
2014 Visible minority 39 33 22 3 0 3 0 3 75 36
2014 Non-visible minority 35 32 20 9 3 0 2 12 68 221
2011 Visible minority 37 25 12 18 6 0 3 25 64 35
2011 Non-visible minority 45 27 16 8 3 0 0 11 73 305
2008 Visible minority 31 19 27 15 4 4 0 20 52 26
2008 Non-visible minority 33 27 23 8 6 1 3 14 63 315

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 22 18 45 11 4 0 0 14 40 27
2018 Non-visible minority 9 33 40 16 2 0 1 17 42 193
2017 Visible minority 14 37 26 14 5 2 3 20 53 41
2017 Non-visible minority 12 28 38 18 3 0 0 21 40 232
2014 Visible minority 14 31 30 19 0 6 0 21 47 36
2014 Non-visible minority 8 25 41 21 5 0 0 26 33 221
2011 Visible minority 17 19 29 18 8 3 6 29 40 35
2011 Non-visible minority 30 30 28 7 4 0 0 12 60 305
2008 Visible minority 4 44 28 12 12 0 0 24 48 25
2008 Non-visible minority 19 32 33 10 4 1 1 15 52 315

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 37 36 12 11 4 0 0 15 73 27
2018 Non-visible minority 17 34 31 11 5 0 2 17 52 193
2017 Visible minority 35 19 20 11 7 2 6 19 58 41
2017 Non-visible minority 17 27 30 15 8 0 2 24 46 229
2014 Visible minority 28 30 33 3 5 0 0 8 58 36
2014 Non-visible minority 27 33 26 6 6 1 1 13 61 221
2011 Visible minority 12 25 34 16 8 0 5 25 39 35
2011 Non-visible minority 17 30 31 14 4 1 2 19 49 306
2008 Visible minority 4 19 38 15 12 8 4 30 26 26
2008 Non-visible minority 11 27 27 24 6 1 3 31 40 315

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 22 23 25 26 4 0 0 30 44 27
2018 Non-visible minority 11 26 27 24 9 1 3 34 38 194
2017 Visible minority 17 30 20 13 8 5 7 25 53 41
2017 Non-visible minority 10 20 23 28 15 1 3 45 31 232
2014 Visible minority 21 38 19 18 3 0 0 21 60 36
2014 Non-visible minority 10 24 30 18 13 2 4 33 35 219
2011 Visible minority 12 22 43 12 5 6 0 18 36 35
2011 Non-visible minority 7 24 31 21 12 4 2 35 33 306
2008 Visible minority 4 19 27 27 12 8 4 43 26 26
2008 Non-visible minority 6 17 27 28 16 4 3 47 25 312

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 21 27 33 0 8 8 4 9 54 27
2018 Non-visible minority 18 27 36 11 4 1 2 15 47 194
2017 Visible minority 20 26 30 9 8 2 4 19 50 41
2017 Non-visible minority 16 29 36 9 6 2 2 16 47 231
2014 Visible minority 28 19 39 3 3 6 2 6 51 36
2014 Non-visible minority 18 33 34 10 3 1 1 13 52 221
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 16 52 14 3 11 3 0 70 15 27
2018 Non-visible minority 18 43 17 9 4 5 3 67 14 193
2017 Visible minority 27 26 16 12 9 5 5 59 24 41
2017 Non-visible minority 32 31 14 9 7 4 3 67 17 232
2014 Visible minority 31 34 14 5 9 0 8 70 15 36
2014 Non-visible minority 28 30 17 8 7 4 5 64 17 221

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 41 48 11 0 0 0 0 89 0 27
2018 Non-visible minority 49 35 7 6 2 0 0 84 8 193
2017 Visible minority 38 31 12 7 9 2 0 71 17 41
2017 Non-visible minority 49 33 8 6 3 0 0 83 9 232
2014 Visible minority 42 47 8 3 0 0 0 89 3 36
2014 Non-visible minority 48 32 11 5 3 0 0 81 8 221

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 8 31 11 11 17 19 3 50 36 27
2018 Non-visible minority 14 29 19 9 5 17 7 56 19 193
2017 Visible minority 14 6 26 19 14 16 5 25 42 41
2017 Non-visible minority 11 27 20 10 6 18 7 51 22 232
2014 Visible minority 9 25 22 11 3 25 5 48 20 36
2014 Non-visible minority 11 28 18 16 7 14 5 48 29 221

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 45 44 0 12 0 0 0 88 12 27
2018 Non-visible minority 50 40 6 3 1 0 0 90 4 194
2017 Visible minority 43 40 17 0 0 0 0 83 0 41
2017 Non-visible minority 46 42 6 6 1 0 0 87 7 232
2014 Visible minority 47 45 3 5 0 0 0 92 5 36
2014 Non-visible minority 42 45 8 4 1 0 0 87 5 221

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 36 53 11 0 0 0 0 89 0 27
2018 Non-visible minority 37 45 14 3 0 1 0 83 4 194
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 43 30 12 11 4 0 0 73 14 27
2018 Non-visible minority 32 48 14 5 1 0 0 80 6 194
2017 Visible minority 32 40 15 5 7 0 0 72 12 41
2017 Non-visible minority 35 41 13 7 4 0 0 76 11 232
2014 Visible minority 31 45 16 0 3 0 5 80 3 36
2014 Non-visible minority 33 47 11 4 3 0 1 81 7 221
2011 Visible minority 43 35 14 8 0 0 0 78 8 35
2011 Non-visible minority 33 41 16 6 3 0 1 75 9 306
2008 Visible minority 35 27 27 0 12 0 0 62 12 26
2008 Non-visible minority 27 39 17 9 7 1 0 67 16 315

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 44 23 22 7 0 4 0 69 7 27
2018 Non-visible minority 39 43 11 4 1 1 0 83 5 193
2017 Visible minority 36 30 14 15 5 0 0 66 20 41
2017 Non-visible minority 42 33 14 5 4 2 0 77 8 232
2014 Visible minority 45 27 19 6 3 0 0 72 9 36
2014 Non-visible minority 38 44 10 4 2 1 1 84 6 220
2011 Visible minority 43 31 17 6 0 0 3 76 6 35
2011 Non-visible minority 40 38 11 5 3 2 0 80 9 306
2008 Visible minority 38 31 19 12 0 0 0 69 12 26
2008 Non-visible minority 32 40 15 7 4 2 0 73 12 315

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 36 42 11 12 0 0 0 78 12 27
2018 Non-visible minority 36 47 8 6 1 0 1 85 7 193
2017 Visible minority 38 24 15 18 5 0 0 62 23 41
2017 Non-visible minority 42 38 11 5 3 0 0 81 8 232
2014 Visible minority 42 36 14 9 0 0 0 78 9 36
2014 Non-visible minority 36 46 8 7 2 0 0 83 9 221
2011 Visible minority 43 34 12 11 0 0 0 77 11 35
2011 Non-visible minority 37 42 12 6 2 1 0 79 9 306
2008 Visible minority 31 27 35 8 0 0 0 58 8 26
2008 Non-visible minority 31 41 14 9 4 0 0 73 14 315

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 44 27 18 11 0 0 0 71 11 27
2018 Non-visible minority 48 37 8 4 2 1 0 86 6 194
2017 Visible minority 34 27 16 14 7 0 2 62 22 41
2017 Non-visible minority 48 30 11 4 6 2 0 79 10 232

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 36 35 18 7 3 0 0 71 11 27
2018 Non-visible minority 42 38 11 6 2 0 0 81 8 193
2017 Visible minority 38 13 29 15 5 0 0 51 19 41
2017 Non-visible minority 45 33 12 6 5 0 0 78 11 231
2014 Visible minority 53 28 14 3 3 0 0 80 5 36
2014 Non-visible minority 43 41 5 7 3 0 0 84 10 221
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Senior Management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 18 26 22 11 15 8 0 48 28 27
2018 Non-visible minority 16 40 22 8 5 9 0 62 14 194
2017 Visible minority 19 34 19 18 7 3 0 54 26 41
2017 Non-visible minority 24 41 17 6 4 7 0 71 11 232
2014 Visible minority 25 45 22 8 0 0 0 70 8 36
2014 Non-visible minority 18 49 14 7 4 7 0 73 12 220
2011 Visible minority 14 29 34 6 3 14 0 50 10 35
2011 Non-visible minority 18 30 22 14 8 7 0 52 23 305

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 8 36 19 19 18 0 0 44 38 27
2018 Non-visible minority 18 39 26 10 5 1 0 58 15 194
2017 Visible minority 19 29 15 27 9 0 0 49 37 41
2017 Non-visible minority 22 43 22 6 4 2 0 66 11 231
2014 Visible minority 26 22 30 14 5 3 0 49 20 36
2014 Non-visible minority 16 41 25 10 6 1 0 58 16 221
2011 Visible minority 14 24 31 20 5 6 0 40 27 35
2011 Non-visible minority 10 28 25 20 14 3 0 39 35 305
2008 Visible minority 12 35 31 15 8 0 0 46 23 26
2008 Non-visible minority 14 44 23 11 7 2 0 59 18 315

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 8 21 37 15 15 4 0 30 31 27
2018 Non-visible minority 16 27 37 11 6 4 0 44 18 192
2017 Visible minority 10 29 22 26 7 7 0 41 35 40
2017 Non-visible minority 15 37 28 12 3 6 0 55 16 231
2014 Visible minority 17 34 22 16 3 5 2 55 21 36
2014 Non-visible minority 10 37 30 15 3 5 0 49 19 220
2011 Visible minority 8 35 31 15 5 6 0 46 21 35
2011 Non-visible minority 5 26 30 25 11 5 0 32 37 305
2008 Visible minority 8 35 31 12 12 4 0 44 24 26
2008 Non-visible minority 9 41 26 17 4 3 0 52 22 315

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 11 36 19 19 15 0 0 47 33 27
2018 Non-visible minority 14 37 28 13 7 1 0 52 20 192
2017 Visible minority 27 29 19 15 4 6 0 60 20 41
2017 Non-visible minority 20 43 24 7 4 2 0 64 11 231
2014 Visible minority 17 51 14 13 6 0 0 68 19 36
2014 Non-visible minority 12 51 21 12 2 1 0 65 14 221
2011 Visible minority 14 27 35 14 9 0 0 41 23 34
2011 Non-visible minority 6 26 26 25 14 3 0 33 40 306
2008 Visible minority 19 27 19 23 12 0 0 46 35 26
2008 Non-visible minority 14 46 21 15 3 0 0 61 18 314
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 12 53 14 14 7 0 0 65 21 27
2018 Non-visible minority 18 48 21 9 4 0 0 66 13 193
2017 Visible minority 31 37 20 10 2 0 0 68 12 41
2017 Non-visible minority 27 53 12 5 3 0 0 81 7 232
2014 Visible minority 37 46 17 0 0 0 0 83 0 36
2014 Non-visible minority 24 54 14 7 1 0 0 78 8 221
2011 Visible minority 20 49 17 12 3 0 0 68 15 35
2011 Non-visible minority 15 42 20 17 5 1 0 57 22 306

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 11 37 22 14 11 5 0 51 26 27
2018 Non-visible minority 28 45 9 13 3 2 0 74 16 193
2017 Visible minority 39 29 9 21 0 0 2 69 21 41
2017 Non-visible minority 33 41 12 10 1 2 0 76 12 232
2014 Visible minority 39 28 11 14 5 3 0 69 20 36
2014 Non-visible minority 28 46 10 9 5 2 0 76 14 221
2011 Visible minority 34 46 9 3 3 6 0 85 6 35
2011 Non-visible minority 30 48 10 5 4 2 0 80 10 305
2008 Visible minority 35 35 12 8 12 0 0 69 19 26
2008 Non-visible minority 30 44 11 10 3 2 0 76 13 315

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 11 25 37 16 7 4 0 38 24 27
2018 Non-visible minority 21 45 22 9 2 1 0 67 11 190

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 4 30 14 15 26 8 3 39 46 27
2018 Non-visible minority 13 23 25 18 7 11 2 41 29 194
2017 Visible minority 5 13 27 12 30 4 11 20 49 41
2017 Non-visible minority 12 27 23 13 10 10 5 46 27 232
2014 Visible minority 0 14 14 19 25 20 8 20 61 36
2014 Non-visible minority 9 27 17 18 12 13 3 43 36 221
2011 Visible minority 8 14 21 23 3 26 5 32 37 35
2011 Non-visible minority 9 19 24 19 11 13 4 34 37 306

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 8 48 17 12 11 4 0 58 24 27
2018 Non-visible minority 19 43 22 10 5 0 0 62 16 193
2017 Visible minority 34 27 19 18 2 0 0 61 20 41
2017 Non-visible minority 27 47 18 5 3 0 0 74 9 232
2014 Visible minority 28 44 17 8 0 3 0 74 9 36
2014 Non-visible minority 27 38 16 15 2 2 1 66 17 221
2011 Visible minority 20 46 12 19 3 0 0 66 21 34
2011 Non-visible minority 19 46 23 9 2 1 0 65 11 306
2008 Visible minority 28 12 32 16 4 4 4 43 22 25
2008 Non-visible minority 26 47 16 8 2 0 0 74 10 314

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 8 26 29 11 22 4 0 36 34 27
2018 Non-visible minority 12 25 27 22 12 1 1 37 35 194
2017 Visible minority 16 22 10 28 24 0 0 39 52 41
2017 Non-visible minority 13 30 18 21 12 4 3 45 35 232
2014 Visible minority 11 16 34 27 9 0 3 28 37 36
2014 Non-visible minority 9 23 23 23 13 3 5 35 40 221
2011 Visible minority 8 33 31 14 14 0 0 41 28 35
2011 Non-visible minority 9 24 22 27 13 3 3 34 42 306
2008 Visible minority 0 42 27 12 12 0 8 46 25 26
2008 Non-visible minority 10 34 17 24 11 2 3 46 36 314

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 8 42 23 16 4 7 0 54 21 26
2018 Non-visible minority 16 39 33 6 1 5 0 58 7 194
2017 Visible minority 12 33 25 21 7 2 0 46 28 41
2017 Non-visible minority 19 39 27 9 5 2 0 59 14 232

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 11 55 22 4 4 5 0 69 8 27
2018 Non-visible minority 30 51 11 3 1 3 0 83 5 194
2017 Visible minority 25 41 18 5 7 4 0 69 12 41
2017 Non-visible minority 35 46 13 3 1 2 0 83 4 231
2014 Visible minority 31 61 3 6 0 0 0 92 6 36
2014 Non-visible minority 34 46 14 3 1 3 0 82 4 221

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 12 57 18 7 4 3 0 70 11 27
2018 Non-visible minority 29 51 12 5 1 2 0 82 6 192
2017 Visible minority 22 48 20 5 5 0 0 71 9 41
2017 Non-visible minority 31 55 7 5 0 1 0 87 6 231
2014 Visible minority 25 52 17 3 0 3 0 79 3 36
2014 Non-visible minority 29 49 12 4 1 4 0 82 6 221
2011 Visible minority 22 44 26 6 3 0 0 65 9 35
2011 Non-visible minority 23 47 16 7 3 4 0 72 11 306

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 24 69 4 0 4 0 0 93 4 26
2018 Non-visible minority 36 50 11 1 1 0 0 86 3 194
2017 Visible minority 36 36 19 7 2 0 0 71 10 41
2017 Non-visible minority 37 48 9 4 2 0 0 86 6 231
2014 Visible minority 42 53 6 0 0 0 0 94 0 36
2014 Non-visible minority 33 53 8 4 3 0 0 86 6 221
2011 Visible minority 38 45 5 8 3 0 0 83 11 35
2011 Non-visible minority 22 46 18 8 5 1 0 69 13 306
2008 Visible minority 35 38 8 15 4 0 0 73 19 26
2008 Non-visible minority 26 55 11 5 2 0 0 82 7 314

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 19 47 11 18 4 0 0 67 22 27
2018 Non-visible minority 31 40 21 7 1 0 0 71 8 193
2017 Visible minority 31 22 21 20 5 0 0 53 25 41
2017 Non-visible minority 33 36 19 8 3 1 0 70 11 232
2014 Visible minority 22 47 25 6 0 0 0 70 6 36
2014 Non-visible minority 22 50 17 7 3 0 0 72 11 221
2011 Visible minority 14 44 27 6 6 3 0 60 12 33
2011 Non-visible minority 15 39 26 13 5 2 0 55 19 305

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 15 47 19 15 4 0 0 62 19 27
2018 Non-visible minority 30 43 19 8 0 0 0 73 8 193
2017 Visible minority 29 20 27 18 5 0 0 49 24 41
2017 Non-visible minority 33 39 20 5 3 0 0 72 8 232
2014 Visible minority 31 44 14 11 0 0 0 75 11 36
2014 Non-visible minority 21 53 17 5 3 0 0 74 8 221
2011 Visible minority 20 44 20 8 6 3 0 65 14 34
2011 Non-visible minority 13 42 23 16 5 1 0 56 21 304
2008 Visible minority 27 38 23 4 8 0 0 65 12 26
2008 Non-visible minority 23 48 18 9 2 0 0 71 11 315

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 23 31 19 19 8 0 0 54 27 27
2018 Non-visible minority 29 30 22 11 3 4 0 62 15 194
2017 Visible minority 27 13 20 24 14 2 0 41 39 41
2017 Non-visible minority 32 27 20 9 5 7 0 64 15 231
2014 Visible minority 25 25 28 11 11 0 0 50 22 36
2014 Non-visible minority 23 38 17 9 6 6 0 65 16 221
2011 Visible minority 17 19 35 12 8 6 3 39 22 34
2011 Non-visible minority 18 30 20 18 7 7 1 52 27 305
2008 Visible minority 19 15 27 23 4 8 4 39 30 26
2008 Non-visible minority 25 35 18 10 4 7 0 64 16 315
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Visible minority 34 38 28 26
2018 Non-visible minority 26 44 30 194
2017 Visible minority 41 29 30 41
2017 Non-visible minority 26 44 30 232
2014 Visible minority 36 20 44 36
2014 Non-visible minority 24 43 33 221
2011 Visible minority 48 20 32 35
2011 Non-visible minority 29 38 33 306
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 8 18 18 4 4 38 11 50 15 27
2018 Non-visible minority 11 17 19 5 3 37 8 51 14 192
2017 Visible minority 12 20 15 9 10 24 11 48 29 41
2017 Non-visible minority 12 20 18 4 4 31 10 55 15 231
2014 Visible minority 3 17 22 6 3 33 17 40 17 36
2014 Non-visible minority 9 16 15 5 4 38 13 51 18 221

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 8 38 21 11 0 22 0 59 14 27
2018 Non-visible minority 20 45 18 5 1 10 2 73 7 192
2017 Visible minority 16 48 15 14 5 2 0 65 19 41
2017 Non-visible minority 25 45 16 5 2 6 0 76 8 231
2014 Visible minority 14 20 34 11 0 18 3 43 14 36
2014 Non-visible minority 16 38 19 4 3 19 1 68 8 220
2011 Visible minority 32 45 18 0 3 3 0 79 3 35
2011 Non-visible minority 23 50 18 4 2 4 0 76 6 303
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 8 21 15 0 12 41 3 52 21 27
2018 Non-visible minority 12 17 19 2 1 39 9 55 7 193
2017 Visible minority 12 15 23 7 2 31 9 45 16 41
2017 Non-visible minority 13 22 15 3 3 35 10 64 10 232
2014 Visible minority 9 17 17 5 0 38 14 54 11 36
2014 Non-visible minority 9 15 15 3 0 45 12 57 8 221

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 12 28 18 16 7 19 0 50 28 27
2018 Non-visible minority 20 44 20 4 0 10 1 72 5 193
2017 Visible minority 14 34 29 7 5 11 0 54 14 41
2017 Non-visible minority 25 43 18 2 1 9 1 76 3 229
2014 Visible minority 23 23 9 6 0 33 6 75 10 35
2014 Non-visible minority 16 35 23 3 0 21 3 66 4 221
2011 Visible minority 25 41 15 5 0 14 0 77 6 35
2011 Non-visible minority 25 51 14 2 2 7 0 81 4 306
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 26 45 8 7 7 3 3 77 15 27
2018 Non-visible minority 36 31 16 9 6 0 2 69 15 192
2017 Visible minority 39 19 21 7 10 0 5 60 18 40
2017 Non-visible minority 40 21 17 9 9 0 4 64 18 232

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 4 30 33 19 14 0 0 34 33 27
2018 Non-visible minority 13 19 39 20 10 0 0 31 30 193
2017 Visible minority 17 22 29 20 12 0 0 39 32 41
2017 Non-visible minority 11 29 33 18 9 0 0 40 27 232

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 8 11 30 32 19 0 0 19 51 27
2018 Non-visible minority 12 18 37 25 8 0 0 30 33 193
2017 Visible minority 15 16 30 29 10 0 0 31 38 41
2017 Non-visible minority 11 30 30 19 9 0 0 42 28 231

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 4 12 33 22 25 5 0 16 50 27
2018 Non-visible minority 12 22 29 24 12 1 1 35 36 192
2017 Visible minority 20 18 18 28 17 0 0 38 45 41
2017 Non-visible minority 18 22 30 19 10 0 0 41 29 230

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 19 38 32 4 3 0 3 60 7 27
2018 Non-visible minority 33 30 23 8 5 1 1 64 13 193
2017 Visible minority 34 22 26 13 3 0 2 58 16 40
2017 Non-visible minority 37 26 20 9 4 0 5 66 13 229

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 4 30 37 18 11 0 0 34 29 27
2018 Non-visible minority 27 30 26 11 6 0 0 57 17 190
2017 Visible minority 22 23 27 9 18 0 0 46 27 41
2017 Non-visible minority 24 33 21 14 6 0 1 58 21 231

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 8 41 40 8 0 0 3 50 8 27
2018 Non-visible minority 19 33 32 11 4 1 0 52 16 191
2017 Visible minority 22 27 23 20 5 0 3 50 26 41
2017 Non-visible minority 20 33 32 11 4 0 0 54 14 231

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 4 26 29 23 15 0 3 31 39 27
2018 Non-visible minority 13 23 39 16 8 0 0 37 24 191
2017 Visible minority 18 25 24 23 10 0 0 43 32 41
2017 Non-visible minority 16 27 32 16 9 0 0 43 25 232

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 4 31 27 23 11 0 3 37 35 27
2018 Non-visible minority 16 36 27 12 9 0 0 51 21 190
2017 Visible minority 14 16 28 35 7 0 0 29 43 41
2017 Non-visible minority 22 34 20 20 5 0 0 56 24 232

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 11 26 41 15 7 0 0 37 22 27
2018 Non-visible minority 24 32 21 15 7 0 0 56 22 191
2017 Visible minority 29 29 17 18 5 0 2 60 23 41
2017 Non-visible minority 19 36 23 12 7 0 1 56 20 232

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 37 15 22 11 12 0 3 54 23 27
2018 Non-visible minority 56 18 14 5 7 0 0 74 12 191
2017 Visible minority 59 21 15 0 0 0 6 85 0 41
2017 Non-visible minority 56 22 12 7 3 0 1 78 10 231

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 56 18 19 0 5 0 3 76 5 27
2018 Non-visible minority 73 15 5 0 2 0 4 92 3 191

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 54 23 16 0 4 0 4 80 4 26
2018 Non-visible minority 79 11 4 3 1 0 2 91 5 189
2017 Visible minority 50 7 9 19 5 0 10 63 27 41
2017 Non-visible minority 74 9 4 5 3 1 4 87 8 231

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 45 25 11 7 12 0 0 70 19 27
2018 Non-visible minority 58 25 12 4 0 0 0 83 5 191
2017 Visible minority 46 21 11 18 2 0 2 68 21 41
2017 Non-visible minority 58 24 8 5 1 0 2 85 7 231

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 56 14 7 11 8 0 3 73 20 27
2018 Non-visible minority 58 22 10 6 2 0 1 82 9 190
2017 Visible minority 41 15 5 26 9 0 4 59 37 41
2017 Non-visible minority 61 17 9 7 4 0 2 79 11 230

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 49 11 3 11 4 0 23 77 19 27
2018 Non-visible minority 54 11 9 2 0 0 24 86 3 191
2017 Visible minority 52 16 2 10 0 0 19 85 12 41
2017 Non-visible minority 51 9 5 2 1 0 32 87 5 230

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 61 21 4 3 3 0 8 88 7 27
2018 Non-visible minority 76 15 5 2 0 0 3 93 2 190
2017 Visible minority 67 11 9 5 2 0 6 83 8 41
2017 Non-visible minority 72 15 5 2 0 0 6 92 2 230

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 45 11 11 12 11 0 11 63 25 27
2018 Non-visible minority 70 13 6 6 2 0 4 86 8 190
2017 Visible minority 64 7 5 2 19 0 3 73 22 41
2017 Non-visible minority 64 11 9 8 4 0 4 79 12 231

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 34 30 21 12 0 0 3 66 12 27
2018 Non-visible minority 53 24 13 5 1 0 4 80 6 191
2017 Visible minority 52 16 16 9 2 0 5 71 12 41
2017 Non-visible minority 50 28 14 4 1 0 2 80 6 230

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 8 19 55 18 0 0 0 26 18 27
2018 Non-visible minority 9 24 48 16 3 0 0 33 19 194
2017 Visible minority 7 23 45 20 5 0 0 30 25 41
2017 Non-visible minority 10 27 42 17 3 0 0 36 21 232

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 7 14 48 19 12 0 0 31 21 27
2018 Non-visible minority 4 17 39 30 10 0 0 40 22 194
2017 Visible minority 5 29 46 11 9 0 0 20 34 41
2017 Non-visible minority 3 20 37 28 12 0 0 40 23 232

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 16 32 31 18 0 4 0 49 19 27
2018 Non-visible minority 17 51 24 5 1 2 0 69 6 194
2017 Visible minority 23 37 30 7 4 0 0 60 11 41
2017 Non-visible minority 17 53 21 5 2 2 0 71 7 232

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 8 37 30 18 8 0 0 45 26 27
2018 Non-visible minority 18 47 20 11 3 1 0 66 14 193
2017 Visible minority 12 34 17 24 12 2 0 46 36 41
2017 Non-visible minority 13 49 17 14 4 2 0 64 19 231
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 44 30 19 0 3 0 3 46 54 27
2018 Non-visible minority 44 28 17 6 5 0 0 45 55 194
2017 Visible minority 45 20 15 5 9 3 4 48 52 41
2017 Non-visible minority 44 22 16 7 7 3 0 46 54 232

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 22 14
2018 Non-visible minority 18 107
2017 Visible minority 24 20
2017 Non-visible minority 20 120

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 49 14
2018 Non-visible minority 32 107
2017 Visible minority 47 20
2017 Non-visible minority 31 120

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 30 14
2018 Non-visible minority 23 107
2017 Visible minority 10 20
2017 Non-visible minority 25 120

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 36 14
2018 Non-visible minority 35 107
2017 Visible minority 50 20
2017 Non-visible minority 45 120

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Visible minority 6 14
2018 Non-visible minority 12 107
2017 Visible minority 9 20
2017 Non-visible minority 7 120

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 31 14
2018 Non-visible minority 26 107

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 22 14
2018 Non-visible minority 28 107
2017 Visible minority 37 20
2017 Non-visible minority 48 120

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Visible minority 0 84 0 7 9 0 13
2018 Non-visible minority 11 58 9 6 6 9 106
2017 Visible minority 0 63 4 12 10 10 20
2017 Non-visible minority 13 60 11 9 3 5 120

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 72 28 14
2018 Non-visible minority 68 32 105

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 29 30 14 13 7 0 7 64 21 14
2018 Non-visible minority 31 37 12 9 4 1 6 74 13 106
2017 Visible minority 29 26 10 21 15 0 0 54 36 20
2017 Non-visible minority 37 32 11 10 5 1 5 73 16 121

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 15 7 6 23 13 0 36 34 56 14
2018 Non-visible minority 7 12 15 11 8 4 42 35 37 107
2017 Visible minority 4 5 10 18 20 5 37 17 66 20
2017 Non-visible minority 4 11 7 9 19 5 45 31 55 121

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 67 11 7 4 3 4 3 84 8 27
2018 Non-visible minority 55 11 10 2 6 1 15 79 9 192
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