2018 Public Service Employee Survey Results for Canada Economic Development for Quebec Regions by Question 84. In which province or territory do you work?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 21 57 8 14 0 0 0 77 14 14
2018 Quebec (excluding National Capital Region) 22 55 12 9 1 0 0 77 10 210
2017 National Capital Region 39 55 0 0 6 0 0 94 6 15
2017 Quebec (excluding National Capital Region) 28 49 13 8 3 0 0 76 11 259
2014 National Capital Region 30 64 0 5 0 0 0 95 5 17
2014 Quebec (excluding National Capital Region) 33 41 16 9 1 0 1 74 10 240

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 54 38 8 0 0 0 0 92 0 14
2018 Quebec (excluding National Capital Region) 29 50 14 5 1 0 0 80 7 207
2017 National Capital Region 51 42 0 0 7 0 0 93 7 14
2017 Quebec (excluding National Capital Region) 35 45 13 4 3 0 0 81 7 259
2014 National Capital Region 29 48 17 0 6 0 0 77 6 17
2014 Quebec (excluding National Capital Region) 30 50 13 6 1 0 0 80 7 240

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 41 59 0 0 0 0 0 100 0 14
2018 Quebec (excluding National Capital Region) 37 46 12 5 1 0 0 83 6 208
2017 National Capital Region 51 35 7 7 0 0 0 86 7 14
2017 Quebec (excluding National Capital Region) 42 42 8 6 3 0 0 83 9 259
2014 National Capital Region 36 47 11 6 0 0 0 83 6 17
2014 Quebec (excluding National Capital Region) 35 45 10 6 3 0 0 81 9 239

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 29 48 6 8 8 0 0 77 16 14
2018 Quebec (excluding National Capital Region) 34 45 12 6 2 0 1 80 8 208
2017 National Capital Region 30 56 0 14 0 0 0 86 14 14
2017 Quebec (excluding National Capital Region) 33 37 16 10 4 0 1 70 13 259
2014 National Capital Region 23 34 18 12 12 0 0 57 25 17
2014 Quebec (excluding National Capital Region) 29 40 18 9 2 1 2 71 11 240

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 41 59 0 0 0 0 0 100 0 14
2018 Quebec (excluding National Capital Region) 29 46 17 6 2 0 0 76 8 207
2017 National Capital Region 52 36 0 12 0 0 0 88 12 15
2017 Quebec (excluding National Capital Region) 35 43 14 7 1 0 0 77 8 259
2014 National Capital Region 24 65 11 0 0 0 0 89 0 17
2014 Quebec (excluding National Capital Region) 24 54 13 6 4 0 0 77 10 240

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 29 58 6 6 0 0 0 87 6 14
2018 Quebec (excluding National Capital Region) 28 33 27 10 2 0 0 61 12 207
2017 National Capital Region 39 36 13 12 0 0 0 75 12 15
2017 Quebec (excluding National Capital Region) 24 38 18 14 7 0 0 62 21 259
2014 National Capital Region 17 47 12 12 11 0 0 65 24 17
2014 Quebec (excluding National Capital Region) 21 38 22 10 8 0 1 59 18 239

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 0 92 8 0 0 0 0 92 0 14
2018 Quebec (excluding National Capital Region) 23 49 17 10 1 0 0 72 11 209
2017 National Capital Region 33 31 29 6 0 0 0 64 6 15
2017 Quebec (excluding National Capital Region) 25 45 15 12 3 0 0 70 15 259

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 36 64 0 0 0 0 0 100 0 13
2018 Quebec (excluding National Capital Region) 34 50 12 4 0 0 0 84 4 209
2017 National Capital Region 46 42 12 0 0 0 0 88 0 15
2017 Quebec (excluding National Capital Region) 36 45 13 3 3 0 0 81 6 258
2014 National Capital Region 29 59 12 0 0 0 0 88 0 17
2014 Quebec (excluding National Capital Region) 34 46 13 4 3 1 0 80 7 238

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 21 64 8 0 6 0 0 85 6 14
2018 Quebec (excluding National Capital Region) 26 43 20 9 1 0 0 69 11 209
2017 National Capital Region 33 48 0 19 0 0 0 81 19 15
2017 Quebec (excluding National Capital Region) 28 37 15 14 6 0 0 65 20 259

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 40 52 8 0 0 0 0 92 0 14
2018 Quebec (excluding National Capital Region) 42 45 9 4 0 0 0 87 4 206
2017 National Capital Region 52 42 6 0 0 0 0 94 0 15
2017 Quebec (excluding National Capital Region) 43 43 9 3 1 0 0 86 4 256
2014 National Capital Region 36 58 6 0 0 0 0 94 0 17
2014 Quebec (excluding National Capital Region) 45 40 10 3 2 0 0 85 5 240

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 16 62 16 7 0 0 0 78 7 13
2018 Quebec (excluding National Capital Region) 24 39 21 13 2 0 1 64 15 209
2017 National Capital Region 33 48 12 0 6 0 0 81 6 15
2017 Quebec (excluding National Capital Region) 24 37 19 15 5 0 0 61 20 256
2014 National Capital Region 17 60 6 17 0 0 0 77 17 17
2014 Quebec (excluding National Capital Region) 20 42 19 12 7 0 0 62 18 239

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 23 43 15 13 6 0 0 66 19 14
2018 Quebec (excluding National Capital Region) 28 41 16 14 2 0 0 69 16 207
2017 National Capital Region 39 31 23 0 6 0 0 70 6 15
2017 Quebec (excluding National Capital Region) 26 41 17 11 5 0 0 67 16 256
2014 National Capital Region 18 35 23 12 12 0 0 53 25 17
2014 Quebec (excluding National Capital Region) 25 36 18 16 5 0 0 61 21 240

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 8 83 8 0 0 0 0 92 0 14
2018 Quebec (excluding National Capital Region) 23 42 22 12 1 0 0 65 13 209
2017 National Capital Region 27 54 13 0 6 0 0 81 6 15
2017 Quebec (excluding National Capital Region) 26 44 18 9 2 0 0 70 11 255
2014 National Capital Region 17 25 39 6 12 0 0 42 19 17
2014 Quebec (excluding National Capital Region) 26 44 19 7 3 0 1 70 11 240

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 27 73 0 0 0 0 0 100 0 14
2018 Quebec (excluding National Capital Region) 30 49 15 5 0 0 0 80 5 208
2017 National Capital Region 52 29 12 6 0 0 0 81 6 15
2017 Quebec (excluding National Capital Region) 37 39 17 6 1 0 0 76 7 255
2014 National Capital Region 29 58 0 6 6 0 0 88 12 17
2014 Quebec (excluding National Capital Region) 29 54 9 6 2 0 0 83 8 239

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 50 21 13 8 8 0 0 71 16 14
2018 Quebec (excluding National Capital Region) 38 33 21 6 2 0 0 71 8 210
2017 National Capital Region 40 48 6 6 0 0 0 88 6 15
2017 Quebec (excluding National Capital Region) 35 38 15 8 4 0 0 73 12 259
2014 National Capital Region 22 40 31 6 0 0 0 62 6 17
2014 Quebec (excluding National Capital Region) 36 36 17 7 3 0 0 72 11 240

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 8 23 50 13 6 0 0 19 31 14
2018 Quebec (excluding National Capital Region) 11 40 36 9 2 1 1 11 52 210
2017 National Capital Region 0 0 81 6 7 0 6 14 0 15
2017 Quebec (excluding National Capital Region) 7 33 40 11 7 0 1 18 41 259
2014 National Capital Region 22 18 25 23 12 0 0 35 40 17
2014 Quebec (excluding National Capital Region) 11 36 35 13 2 0 1 16 48 240

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 0 21 58 15 6 0 0 21 21 14
2018 Quebec (excluding National Capital Region) 11 22 37 20 7 2 1 28 34 210
2017 National Capital Region 0 12 49 19 13 0 6 34 13 15
2017 Quebec (excluding National Capital Region) 8 22 30 25 12 2 2 38 31 258
2014 National Capital Region 10 31 17 31 11 0 0 42 41 17
2014 Quebec (excluding National Capital Region) 11 27 39 14 6 1 2 21 39 239

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 13 41 31 0 15 0 0 15 54 14
2018 Quebec (excluding National Capital Region) 32 29 22 11 4 0 2 15 62 210
2017 National Capital Region 19 24 25 12 7 8 6 22 49 15
2017 Quebec (excluding National Capital Region) 33 31 25 7 3 0 0 11 64 259
2014 National Capital Region 34 30 12 24 0 0 0 24 64 17
2014 Quebec (excluding National Capital Region) 36 32 20 7 2 0 2 9 70 240

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 0 37 21 36 6 0 0 42 37 14
2018 Quebec (excluding National Capital Region) 11 30 43 13 1 0 1 15 42 209
2017 National Capital Region 6 6 48 13 13 8 6 30 14 15
2017 Quebec (excluding National Capital Region) 12 30 36 18 3 0 0 21 43 259
2014 National Capital Region 5 47 36 6 6 0 0 12 52 17
2014 Quebec (excluding National Capital Region) 9 24 40 22 4 1 0 26 33 240

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 16 27 29 15 6 0 6 22 46 14
2018 Quebec (excluding National Capital Region) 19 35 29 11 5 0 1 16 55 209
2017 National Capital Region 25 19 20 13 18 0 6 33 46 15
2017 Quebec (excluding National Capital Region) 20 26 29 15 7 1 2 22 47 256
2014 National Capital Region 22 38 35 6 0 0 0 6 60 17
2014 Quebec (excluding National Capital Region) 27 32 26 6 6 1 1 13 61 240

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 0 21 43 15 21 0 0 36 21 14
2018 Quebec (excluding National Capital Region) 13 26 25 25 8 1 2 34 40 210
2017 National Capital Region 18 6 19 44 7 0 6 54 26 15
2017 Quebec (excluding National Capital Region) 10 23 22 25 14 2 3 42 35 259
2014 National Capital Region 5 6 43 41 6 0 0 46 11 17
2014 Quebec (excluding National Capital Region) 12 27 27 16 12 2 3 30 41 238

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 6 8 57 17 13 0 0 29 14 14
2018 Quebec (excluding National Capital Region) 19 30 34 9 4 2 3 13 51 210
2017 National Capital Region 13 6 36 12 13 8 12 32 24 15
2017 Quebec (excluding National Capital Region) 16 30 35 9 6 2 2 16 48 258
2014 National Capital Region 17 47 30 6 0 0 0 6 64 17
2014 Quebec (excluding National Capital Region) 19 30 35 10 3 2 1 13 51 240
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 16 46 8 15 6 0 8 68 23 14
2018 Quebec (excluding National Capital Region) 18 44 17 8 4 5 3 68 13 209
2017 National Capital Region 33 36 6 6 6 0 12 79 14 15
2017 Quebec (excluding National Capital Region) 31 30 15 10 7 4 3 65 18 259
2014 National Capital Region 17 18 12 18 19 6 11 42 44 17
2014 Quebec (excluding National Capital Region) 29 31 17 7 6 4 5 66 15 240

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 31 48 0 21 0 0 0 79 21 14
2018 Quebec (excluding National Capital Region) 50 36 8 4 2 0 0 86 6 209
2017 National Capital Region 49 31 6 14 0 0 0 80 14 15
2017 Quebec (excluding National Capital Region) 47 33 9 6 4 1 0 81 10 259
2014 National Capital Region 16 48 10 13 12 0 0 65 25 17
2014 Quebec (excluding National Capital Region) 50 33 11 4 2 0 0 83 6 240

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 23 42 8 13 0 6 8 75 15 14
2018 Quebec (excluding National Capital Region) 12 28 19 9 7 18 6 54 21 209
2017 National Capital Region 24 12 19 6 6 26 6 54 19 15
2017 Quebec (excluding National Capital Region) 11 25 21 11 8 17 6 47 25 259
2014 National Capital Region 6 16 13 29 24 11 0 26 59 17
2014 Quebec (excluding National Capital Region) 11 29 19 14 6 16 6 50 25 240

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 52 36 6 6 0 0 0 87 6 14
2018 Quebec (excluding National Capital Region) 50 40 5 4 1 0 0 90 5 210
2017 National Capital Region 81 12 6 0 0 0 0 94 0 15
2017 Quebec (excluding National Capital Region) 43 43 8 5 1 0 0 86 6 259
2014 National Capital Region 11 59 5 19 6 0 0 70 25 17
2014 Quebec (excluding National Capital Region) 45 44 7 3 1 0 0 89 4 240

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 37 50 6 6 0 0 0 87 6 14
2018 Quebec (excluding National Capital Region) 37 46 14 3 0 0 0 83 3 210
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 44 43 0 13 0 0 0 87 13 14
2018 Quebec (excluding National Capital Region) 33 45 14 5 1 0 0 79 6 210
2017 National Capital Region 46 42 6 6 0 0 0 88 6 15
2017 Quebec (excluding National Capital Region) 35 40 14 7 5 0 0 75 11 259
2014 National Capital Region 35 42 23 0 0 0 0 77 0 17
2014 Quebec (excluding National Capital Region) 33 48 11 4 3 0 1 81 7 240

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 48 36 16 0 0 0 0 84 0 14
2018 Quebec (excluding National Capital Region) 40 40 12 5 1 1 0 82 6 209
2017 National Capital Region 56 25 6 12 0 0 0 81 12 15
2017 Quebec (excluding National Capital Region) 40 33 15 6 4 2 0 75 10 259
2014 National Capital Region 31 38 18 7 0 0 7 73 7 16
2014 Quebec (excluding National Capital Region) 39 42 11 4 2 1 0 82 6 240

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 48 43 8 0 0 0 0 92 0 14
2018 Quebec (excluding National Capital Region) 36 46 9 7 1 0 1 83 8 209
2017 National Capital Region 32 62 6 0 0 0 0 94 0 15
2017 Quebec (excluding National Capital Region) 42 35 12 8 3 0 0 77 11 259
2014 National Capital Region 30 35 22 13 0 0 0 65 13 17
2014 Quebec (excluding National Capital Region) 38 45 8 7 2 0 0 83 9 240

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 42 39 6 0 13 0 0 81 13 14
2018 Quebec (excluding National Capital Region) 49 35 10 5 1 1 0 85 6 210
2017 National Capital Region 49 38 0 0 14 0 0 86 14 15
2017 Quebec (excluding National Capital Region) 45 29 12 6 6 1 0 75 12 259

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 29 56 8 0 6 0 0 85 6 14
2018 Quebec (excluding National Capital Region) 43 36 12 7 2 0 0 80 9 209
2017 National Capital Region 44 44 0 12 0 0 0 88 12 15
2017 Quebec (excluding National Capital Region) 43 29 15 7 5 0 0 73 12 258
2014 National Capital Region 29 48 6 5 12 0 0 77 17 17
2014 Quebec (excluding National Capital Region) 45 39 7 7 2 0 0 84 9 240
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Senior Management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 8 34 17 16 0 25 0 56 22 14
2018 Quebec (excluding National Capital Region) 17 39 22 8 6 7 0 60 15 210
2017 National Capital Region 36 45 0 0 6 12 0 93 7 15
2017 Quebec (excluding National Capital Region) 23 40 19 8 5 6 0 66 14 259
2014 National Capital Region 30 41 5 5 19 0 0 71 24 17
2014 Quebec (excluding National Capital Region) 18 49 16 7 2 7 0 72 10 239

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 17 62 6 8 0 6 0 84 9 14
2018 Quebec (excluding National Capital Region) 17 38 26 12 7 1 0 55 19 210
2017 National Capital Region 19 51 17 0 6 6 0 75 7 15
2017 Quebec (excluding National Capital Region) 22 40 22 10 5 2 0 63 15 258
2014 National Capital Region 18 42 16 12 12 0 0 59 25 17
2014 Quebec (excluding National Capital Region) 17 39 27 10 6 1 0 57 16 240

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 17 50 21 6 0 6 0 71 7 14
2018 Quebec (excluding National Capital Region) 14 25 38 12 7 4 0 41 20 208
2017 National Capital Region 19 44 19 6 6 6 0 67 13 15
2017 Quebec (excluding National Capital Region) 13 35 27 14 4 6 0 52 19 257
2014 National Capital Region 11 31 34 17 6 0 0 42 24 17
2014 Quebec (excluding National Capital Region) 11 37 29 15 3 5 0 50 19 239

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 8 37 27 21 0 6 0 49 22 14
2018 Quebec (excluding National Capital Region) 15 37 26 14 8 1 0 52 22 208
2017 National Capital Region 27 31 23 6 6 6 0 62 13 15
2017 Quebec (excluding National Capital Region) 20 41 24 8 4 2 0 63 12 258
2014 National Capital Region 10 48 23 19 0 0 0 59 19 17
2014 Quebec (excluding National Capital Region) 13 52 20 12 2 1 0 65 14 240
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 17 54 29 0 0 0 0 71 0 14
2018 Quebec (excluding National Capital Region) 17 48 20 10 4 0 0 65 15 209
2017 National Capital Region 50 38 12 0 0 0 0 88 0 15
2017 Quebec (excluding National Capital Region) 27 51 14 6 3 0 0 78 8 259
2014 National Capital Region 17 65 12 6 0 0 0 82 6 17
2014 Quebec (excluding National Capital Region) 26 52 14 6 1 0 0 79 7 240

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 17 50 13 15 6 0 0 66 21 14
2018 Quebec (excluding National Capital Region) 26 44 11 13 4 2 0 72 17 209
2017 National Capital Region 36 31 25 8 0 0 0 68 8 15
2017 Quebec (excluding National Capital Region) 34 40 11 12 1 2 0 76 14 259
2014 National Capital Region 23 36 6 17 19 0 0 59 35 17
2014 Quebec (excluding National Capital Region) 30 44 10 9 4 2 0 76 14 240

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 24 51 16 9 0 0 0 75 9 13
2018 Quebec (excluding National Capital Region) 20 41 24 10 2 2 0 63 13 207

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 8 19 23 35 6 8 0 30 45 14
2018 Quebec (excluding National Capital Region) 12 24 25 16 10 10 2 42 30 210
2017 National Capital Region 13 13 12 12 20 29 0 36 46 15
2017 Quebec (excluding National Capital Region) 11 26 24 13 12 8 6 42 29 259
2014 National Capital Region 18 11 6 17 25 16 7 37 55 17
2014 Quebec (excluding National Capital Region) 8 26 17 18 14 14 4 41 38 240

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 8 56 29 6 0 0 0 64 6 14
2018 Quebec (excluding National Capital Region) 18 43 21 11 6 0 0 61 17 209
2017 National Capital Region 44 37 19 0 0 0 0 81 0 15
2017 Quebec (excluding National Capital Region) 27 44 18 8 3 0 0 71 11 259
2014 National Capital Region 13 46 28 6 6 0 0 59 12 17
2014 Quebec (excluding National Capital Region) 28 38 15 14 1 2 1 68 16 240

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 8 21 13 46 13 0 0 29 58 14
2018 Quebec (excluding National Capital Region) 11 25 29 20 13 2 1 37 33 210
2017 National Capital Region 13 12 6 19 20 23 6 36 55 15
2017 Quebec (excluding National Capital Region) 13 29 17 22 13 2 2 45 37 259
2014 National Capital Region 0 18 13 34 24 6 5 20 66 17
2014 Quebec (excluding National Capital Region) 10 22 25 23 12 3 5 35 37 240

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 15 37 29 6 0 13 0 59 7 14
2018 Quebec (excluding National Capital Region) 15 40 32 7 1 5 0 58 9 209
2017 National Capital Region 27 49 17 6 0 0 0 76 6 15
2017 Quebec (excluding National Capital Region) 17 37 27 11 5 3 0 56 17 259

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 8 56 13 15 0 8 0 70 16 14
2018 Quebec (excluding National Capital Region) 29 51 13 3 2 3 0 82 4 210
2017 National Capital Region 56 31 6 0 0 6 0 93 0 15
2017 Quebec (excluding National Capital Region) 32 46 14 3 2 2 0 80 5 258
2014 National Capital Region 18 33 32 11 0 6 0 54 12 17
2014 Quebec (excluding National Capital Region) 35 49 11 3 1 2 0 85 3 240

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 8 63 15 8 0 6 0 76 8 14
2018 Quebec (excluding National Capital Region) 29 51 12 5 1 2 0 82 6 208
2017 National Capital Region 44 37 6 6 0 6 0 87 7 15
2017 Quebec (excluding National Capital Region) 29 55 9 5 1 1 0 85 6 258
2014 National Capital Region 22 54 6 13 0 6 0 81 13 17
2014 Quebec (excluding National Capital Region) 29 49 13 4 1 3 0 81 5 240

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 23 77 0 0 0 0 0 100 0 14
2018 Quebec (excluding National Capital Region) 36 50 11 1 2 0 0 86 3 209
2017 National Capital Region 42 51 0 7 0 0 0 93 7 14
2017 Quebec (excluding National Capital Region) 37 46 11 4 2 0 0 82 6 259
2014 National Capital Region 29 48 11 6 6 0 0 76 13 17
2014 Quebec (excluding National Capital Region) 34 53 8 3 2 0 0 88 5 240

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 36 64 0 0 0 0 0 100 0 14
2018 Quebec (excluding National Capital Region) 30 39 22 8 1 0 0 69 10 209
2017 National Capital Region 58 23 6 12 0 0 0 81 12 15
2017 Quebec (excluding National Capital Region) 31 34 20 9 4 1 0 66 13 259
2014 National Capital Region 17 65 6 12 0 0 0 82 12 17
2014 Quebec (excluding National Capital Region) 22 49 19 7 3 0 0 71 10 240

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 32 68 0 0 0 0 0 100 0 13
2018 Quebec (excluding National Capital Region) 28 42 20 9 1 0 0 70 10 210
2017 National Capital Region 52 29 12 6 0 0 0 81 6 15
2017 Quebec (excluding National Capital Region) 32 37 21 7 3 0 0 68 11 259
2014 National Capital Region 29 53 12 6 0 0 0 82 6 17
2014 Quebec (excluding National Capital Region) 22 52 17 6 3 0 0 74 9 240

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 32 38 16 15 0 0 0 69 15 14
2018 Quebec (excluding National Capital Region) 29 29 21 12 4 4 0 61 17 210
2017 National Capital Region 46 12 19 6 0 17 0 70 7 15
2017 Quebec (excluding National Capital Region) 30 25 20 11 7 6 0 59 19 258
2014 National Capital Region 5 47 18 6 12 12 0 59 21 17
2014 Quebec (excluding National Capital Region) 25 35 19 9 7 5 0 63 17 240
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 National Capital Region 31 40 29 14
2018 Quebec (excluding National Capital Region) 27 44 30 209
2017 National Capital Region 43 26 31 15
2017 Quebec (excluding National Capital Region) 28 43 30 259
2014 National Capital Region 17 35 48 17
2014 Quebec (excluding National Capital Region) 26 40 34 240
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 21 29 15 6 0 21 8 70 9 14
2018 Quebec (excluding National Capital Region) 10 16 19 5 3 39 9 49 15 208
2017 National Capital Region 27 23 0 6 6 37 0 80 20 15
2017 Quebec (excluding National Capital Region) 11 20 18 5 5 30 11 52 17 258
2014 National Capital Region 6 23 11 19 12 18 11 40 44 17
2014 Quebec (excluding National Capital Region) 9 15 17 4 3 39 13 50 15 240

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 21 58 15 0 0 6 0 84 0 14
2018 Quebec (excluding National Capital Region) 18 43 18 6 1 12 1 70 9 208
2017 National Capital Region 33 36 12 0 6 12 0 79 7 15
2017 Quebec (excluding National Capital Region) 23 46 16 7 2 5 0 73 10 258
2014 National Capital Region 17 23 24 18 6 12 0 45 27 17
2014 Quebec (excluding National Capital Region) 16 36 21 4 2 20 1 66 8 239
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 National Capital Region 0 100 14
2018 Quebec (excluding National Capital Region) 4 96 209

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 15 29 15 0 6 27 8 67 10 14
2018 Quebec (excluding National Capital Region) 11 17 19 3 2 40 8 53 10 209
2017 National Capital Region 32 19 0 0 6 37 6 89 11 15
2017 Quebec (excluding National Capital Region) 12 21 17 4 3 34 10 59 12 259
2014 National Capital Region 6 12 25 5 0 42 11 36 11 17
2014 Quebec (excluding National Capital Region) 9 16 15 3 0 44 13 58 8 240

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 15 56 15 8 0 6 0 75 9 14
2018 Quebec (excluding National Capital Region) 19 41 20 5 2 12 1 69 8 209
2017 National Capital Region 44 25 6 6 0 19 0 85 8 15
2017 Quebec (excluding National Capital Region) 22 42 20 3 2 9 1 72 5 256
2014 National Capital Region 12 23 36 0 0 24 5 49 0 17
2014 Quebec (excluding National Capital Region) 17 34 20 3 0 22 3 69 5 239
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 42 33 13 6 6 0 0 75 13 14
2018 Quebec (excluding National Capital Region) 35 32 15 8 6 0 2 70 14 208
2017 National Capital Region 33 37 12 11 0 0 6 75 12 15
2017 Quebec (excluding National Capital Region) 40 20 18 8 9 0 4 63 18 258

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 13 29 29 20 8 0 0 42 29 14
2018 Quebec (excluding National Capital Region) 11 20 39 20 10 0 0 31 30 209
2017 National Capital Region 21 19 42 6 12 0 0 40 19 15
2017 Quebec (excluding National Capital Region) 11 29 32 19 9 0 0 40 28 259

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 27 34 23 8 8 0 0 61 16 14
2018 Quebec (excluding National Capital Region) 10 16 37 27 9 0 0 27 36 209
2017 National Capital Region 27 36 19 19 0 0 0 63 19 15
2017 Quebec (excluding National Capital Region) 11 28 30 21 9 0 0 39 31 258

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 27 23 25 7 18 0 0 50 25 13
2018 Quebec (excluding National Capital Region) 10 21 30 24 13 1 1 32 38 208
2017 National Capital Region 38 19 19 6 18 0 0 57 24 15
2017 Quebec (excluding National Capital Region) 17 22 29 21 11 0 0 39 32 257

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 40 29 15 0 16 0 0 69 16 14
2018 Quebec (excluding National Capital Region) 31 31 24 8 4 0 1 64 12 209
2017 National Capital Region 57 0 31 6 6 0 0 57 12 15
2017 Quebec (excluding National Capital Region) 35 27 20 9 3 0 5 65 13 255

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 21 44 29 6 0 0 0 65 6 14
2018 Quebec (excluding National Capital Region) 24 29 26 12 7 0 0 54 20 206
2017 National Capital Region 20 39 23 19 0 0 0 58 19 15
2017 Quebec (excluding National Capital Region) 24 32 22 13 8 0 1 56 22 258

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 21 46 34 0 0 0 0 66 0 14
2018 Quebec (excluding National Capital Region) 17 33 33 12 4 0 1 51 16 207
2017 National Capital Region 27 60 12 0 0 0 0 88 0 15
2017 Quebec (excluding National Capital Region) 20 31 31 13 4 0 1 51 17 258

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 19 37 44 0 0 0 0 56 0 14
2018 Quebec (excluding National Capital Region) 12 23 37 18 9 0 0 35 28 207
2017 National Capital Region 34 54 6 0 0 0 6 94 0 15
2017 Quebec (excluding National Capital Region) 15 26 32 18 10 0 0 41 27 259

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 27 43 23 6 0 0 0 71 6 14
2018 Quebec (excluding National Capital Region) 14 35 27 14 10 0 0 49 24 206
2017 National Capital Region 27 54 12 6 0 0 0 81 6 15
2017 Quebec (excluding National Capital Region) 21 30 21 23 5 0 0 50 28 259

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 21 43 15 21 0 0 0 64 21 14
2018 Quebec (excluding National Capital Region) 23 31 24 14 8 0 0 54 22 207
2017 National Capital Region 33 30 25 0 6 0 6 67 6 15
2017 Quebec (excluding National Capital Region) 20 36 22 14 7 0 1 56 21 259

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 50 38 13 0 0 0 0 87 0 14
2018 Quebec (excluding National Capital Region) 54 17 15 6 8 0 0 71 14 207
2017 National Capital Region 73 13 0 13 0 0 0 87 13 14
2017 Quebec (excluding National Capital Region) 56 22 13 5 2 0 2 79 8 259

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 73 6 6 0 0 0 15 93 0 14
2018 Quebec (excluding National Capital Region) 71 16 7 0 3 0 3 90 3 207

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 73 21 6 0 0 0 0 94 0 14
2018 Quebec (excluding National Capital Region) 76 11 5 3 2 0 2 90 5 204
2017 National Capital Region 80 7 6 7 0 0 0 87 7 14
2017 Quebec (excluding National Capital Region) 69 9 5 7 4 1 5 83 11 259

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 77 15 8 0 0 0 0 92 0 14
2018 Quebec (excluding National Capital Region) 55 26 12 5 2 0 0 81 7 206
2017 National Capital Region 80 6 6 7 0 0 0 87 7 14
2017 Quebec (excluding National Capital Region) 55 25 9 7 1 0 2 82 9 259

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 38 43 13 6 0 0 0 81 6 14
2018 Quebec (excluding National Capital Region) 60 20 9 7 3 0 1 81 10 205
2017 National Capital Region 72 21 0 7 0 0 0 93 7 13
2017 Quebec (excluding National Capital Region) 57 16 9 10 6 0 2 75 16 259

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 67 0 20 0 0 0 13 77 0 14
2018 Quebec (excluding National Capital Region) 53 11 7 3 1 0 24 85 5 206
2017 National Capital Region 73 0 7 7 0 0 13 84 8 14
2017 Quebec (excluding National Capital Region) 49 11 5 3 1 0 31 87 7 258

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 79 13 8 0 0 0 0 92 0 14
2018 Quebec (excluding National Capital Region) 74 15 4 2 0 0 4 93 3 205
2017 National Capital Region 80 7 13 0 0 0 0 87 0 14
2017 Quebec (excluding National Capital Region) 71 15 6 2 0 0 6 91 3 258

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 79 13 0 8 0 0 0 92 8 14
2018 Quebec (excluding National Capital Region) 67 12 7 6 3 0 5 83 10 205
2017 National Capital Region 87 7 6 0 0 0 0 94 0 14
2017 Quebec (excluding National Capital Region) 63 11 8 7 6 0 4 77 14 259

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 66 6 13 6 0 0 8 79 7 14
2018 Quebec (excluding National Capital Region) 49 26 14 6 1 0 4 78 7 206
2017 National Capital Region 54 15 25 0 0 0 6 73 0 14
2017 Quebec (excluding National Capital Region) 50 26 14 5 1 0 3 79 7 258

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 8 50 19 23 0 0 0 59 23 14
2018 Quebec (excluding National Capital Region) 9 21 51 15 3 0 0 30 18 210
2017 National Capital Region 27 31 23 12 6 0 0 58 19 15
2017 Quebec (excluding National Capital Region) 8 26 44 18 3 0 0 34 22 259

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 0 27 27 29 17 0 0 46 27 14
2018 Quebec (excluding National Capital Region) 5 16 42 28 10 0 0 37 21 210
2017 National Capital Region 0 19 43 19 19 0 0 38 19 15
2017 Quebec (excluding National Capital Region) 3 22 38 25 11 0 0 37 25 259

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 8 62 15 8 0 6 0 75 9 14
2018 Quebec (excluding National Capital Region) 17 48 26 6 1 2 0 67 7 210
2017 National Capital Region 30 25 26 0 6 6 6 63 7 15
2017 Quebec (excluding National Capital Region) 17 52 22 5 2 1 0 70 7 259

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 15 48 17 20 0 0 0 63 20 14
2018 Quebec (excluding National Capital Region) 17 46 21 11 4 1 0 63 15 209
2017 National Capital Region 33 30 12 6 12 6 0 67 20 15
2017 Quebec (excluding National Capital Region) 12 48 17 16 5 2 0 61 22 258
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 42 17 29 6 6 0 0 42 58 14
2018 Quebec (excluding National Capital Region) 45 28 16 5 5 0 1 46 54 210
2017 National Capital Region 44 26 23 6 0 0 0 44 56 15
2017 Quebec (excluding National Capital Region) 45 22 15 7 8 3 1 46 54 259

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 40 0 17 8 20 0 15 47 34 14
2018 Quebec (excluding National Capital Region) 58 11 9 2 4 1 14 82 7 208
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