2018 Public Service Employee Survey Results for Canada Economic Development for Quebec Regions by Question 81. In total, how many years have you been working in your current department or agency?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	21	54	6	19	0	0	75	19	63
2018	3 to 10 years in current department or agency	26	48	21	4	1	0	74	6	65
2018	11 to 20 years in current department or agency	21	61	11	7	1	0	81	8	83
2018	More than 20 years in current department or agency	17	63	10	10	0	0	80	10	11
2017	Less than 3 years in current department or agency	26	45	17	10	1	0	72	11	69
2017	3 to 10 years in current department or agency	33	47	10	6	3	0	80	9	87
2017	11 to 20 years in current department or agency	27	54	11	5	3	0	81	8	98
2017	More than 20 years in current department or agency	25	40	4	14	16	0	66	30	19
2014	Less than 3 years in current department or agency	45	28	10	10	2	5	76	13	40
2014	3 to 10 years in current department or agency	35	42	15	6	1	1	78	6	104
2014	11 to 20 years in current department or agency	22	51	16	11	0	0	73	11	90
2014	More than 20 years in current department or agency	46	27	17	9	0	0	73	9	22

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	43	39	14	1	2	0	83	3	63
2018	3 to 10 years in current department or agency	29	52	11	7	1	0	81	8	65
2018	11 to 20 years in current department or agency	25	55	14	6	0	0	80	6	80
2018	More than 20 years in current department or agency	17	57	17	0	8	0	74	8	11
2017	Less than 3 years in current department or agency	40	47	10	1	2	0	87	3	68
2017	3 to 10 years in current department or agency	38	41	12	7	2	0	79	10	87
2017	11 to 20 years in current department or agency	31	48	14	2	4	0	80	6	98
2017	More than 20 years in current department or agency	38	41	11	6	5	0	78	11	19
2014	Less than 3 years in current department or agency	31	49	15	5	0	0	80	5	40
2014	3 to 10 years in current department or agency	31	46	17	6	0	0	77	6	104
2014	11 to 20 years in current department or agency	24	57	9	8	1	1	82	9	90
2014	More than 20 years in current department or agency	37	44	4	0	14	0	82	14	22

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	47	40	6	6	2	0	87	7	63
2018	3 to 10 years in current department or agency	29	55	12	3	1	0	83	5	65
2018	11 to 20 years in current department or agency	33	49	13	5	0	0	83	5	81
2018	More than 20 years in current department or agency	66	26	0	0	8	0	92	8	11
2017	Less than 3 years in current department or agency	49	33	11	5	2	0	82	7	68
2017	3 to 10 years in current department or agency	45	36	8	8	2	0	81	11	87
2017	11 to 20 years in current department or agency	36	51	7	4	3	0	87	6	98
2017	More than 20 years in current department or agency	36	47	0	11	6	0	83	17	19
2014	Less than 3 years in current department or agency	33	37	13	10	5	3	72	15	40
2014	3 to 10 years in current department or agency	35	44	15	5	2	0	78	7	103
2014	11 to 20 years in current department or agency	32	56	4	4	3	0	88	8	90
2014	More than 20 years in current department or agency	51	31	4	14	0	0	82	14	22

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	45	44	4	1	3	0	1	91	5	62
2018	3 to 10 years in current department or agency	33	51	5	10	1	0	0	84	11	65
2018	11 to 20 years in current department or agency	30	40	18	8	2	0	1	71	10	82
2018	More than 20 years in current department or agency	9	44	39	0	8	0	0	53	8	11
2017	Less than 3 years in current department or agency	40	38	13	6	2	0	0	78	9	68
2017	3 to 10 years in current department or agency	28	39	17	11	3	0	1	68	15	87
2017	11 to 20 years in current department or agency	30	40	15	12	2	0	1	71	14	98
2017	More than 20 years in current department or agency	30	26	24	5	15	0	0	56	20	19
2014	Less than 3 years in current department or agency	45	45	5	2	0	0	3	92	2	40
2014	3 to 10 years in current department or agency	32	42	18	5	1	1	1	75	6	104
2014	11 to 20 years in current department or agency	22	31	22	14	6	1	3	56	21	90
2014	More than 20 years in current department or agency	4	50	17	24	0	0	5	57	25	22

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	47	35	11	5	2	82	6	63
2018	3 to 10 years in current department or agency	27	50	13	8	1	77	10	64
2018	11 to 20 years in current department or agency	22	52	20	4	2	75	6	82
2018	More than 20 years in current department or agency	11	71	9	9	0	82	9	10
2017	Less than 3 years in current department or agency	44	40	12	3	1	84	4	69
2017	3 to 10 years in current department or agency	39	37	13	9	2	76	11	87
2017	11 to 20 years in current department or agency	28	46	16	10	0	74	10	98
2017	More than 20 years in current department or agency	24	55	10	11	0	79	11	19
2014	Less than 3 years in current department or agency	28	54	13	5	0	83	5	40
2014	3 to 10 years in current department or agency	26	49	17	6	3	75	8	104
2014	11 to 20 years in current department or agency	19	59	10	7	5	78	12	90
2014	More than 20 years in current department or agency	19	67	5	5	5	86	9	22

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	43	27	21	9	0	0	70	9	63
2018	3 to 10 years in current department or agency	26	36	26	12	0	0	62	12	65
2018	11 to 20 years in current department or agency	19	42	27	8	4	0	61	12	81
2018	More than 20 years in current department or agency	19	28	33	0	20	0	47	20	10
2017	Less than 3 years in current department or agency	33	39	18	7	3	0	73	10	69
2017	3 to 10 years in current department or agency	23	35	15	19	8	0	58	27	87
2017	11 to 20 years in current department or agency	19	41	18	17	4	0	60	21	98
2017	More than 20 years in current department or agency	26	25	23	5	21	0	51	26	19
2014	Less than 3 years in current department or agency	38	42	8	7	0	4	84	8	40
2014	3 to 10 years in current department or agency	19	35	29	10	7	0	54	17	103
2014	11 to 20 years in current department or agency	15	37	22	14	11	0	52	25	90
2014	More than 20 years in current department or agency	14	59	9	5	13	0	74	18	22

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	31	50	8	11	0	81	11	63
2018	3 to 10 years in current department or agency	17	55	17	7	3	73	10	65
2018	11 to 20 years in current department or agency	18	52	21	10	0	69	10	82
2018	More than 20 years in current department or agency	26	36	21	9	8	62	17	11
2017	Less than 3 years in current department or agency	32	35	20	10	3	68	12	69
2017	3 to 10 years in current department or agency	27	38	16	16	3	65	19	87
2017	11 to 20 years in current department or agency	19	57	13	8	3	76	11	98
2017	More than 20 years in current department or agency	19	47	9	20	5	67	25	19

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	41	47	8	2	0	2	90	2	62
2018	3 to 10 years in current department or agency	31	53	12	3	1	0	84	4	64
2018	11 to 20 years in current department or agency	31	52	11	5	0	0	83	5	83
2018	More than 20 years in current department or agency	35	46	20	0	0	0	80	0	11
2017	Less than 3 years in current department or agency	42	37	16	1	3	0	80	4	69
2017	3 to 10 years in current department or agency	36	44	9	7	3	0	80	10	87
2017	11 to 20 years in current department or agency	31	52	14	2	2	0	82	4	97
2017	More than 20 years in current department or agency	39	42	13	0	6	0	81	6	19
2014	Less than 3 years in current department or agency	41	34	17	5	0	2	77	5	40
2014	3 to 10 years in current department or agency	31	50	13	3	3	0	81	5	103
2014	11 to 20 years in current department or agency	32	49	8	6	4	1	82	10	89
2014	More than 20 years in current department or agency	37	41	22	0	0	0	78	0	22

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	39	42	11	7	1	81	8	63
2018	3 to 10 years in current department or agency	24	44	23	9	0	68	9	64
2018	11 to 20 years in current department or agency	21	46	24	7	2	67	9	83
2018	More than 20 years in current department or agency	0	61	10	21	8	61	29	11
2017	Less than 3 years in current department or agency	36	34	17	9	3	71	12	69
2017	3 to 10 years in current department or agency	24	39	15	16	6	63	22	87
2017	11 to 20 years in current department or agency	23	42	15	14	7	65	20	98
2017	More than 20 years in current department or agency	31	30	5	29	6	61	34	19

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	47	44	5	4	0	92	4	62
2018	3 to 10 years in current department or agency	40	44	10	6	0	84	6	63
2018	11 to 20 years in current department or agency	41	46	11	2	0	87	2	82
2018	More than 20 years in current department or agency	44	47	0	8	0	92	8	11
2017	Less than 3 years in current department or agency	47	37	9	4	3	83	7	69
2017	3 to 10 years in current department or agency	43	42	9	6	0	85	6	85
2017	11 to 20 years in current department or agency	40	51	9	0	0	91	0	98
2017	More than 20 years in current department or agency	46	37	10	6	0	84	6	18
2014	Less than 3 years in current department or agency	51	32	15	3	0	83	3	40
2014	3 to 10 years in current department or agency	42	45	7	3	3	87	6	104
2014	11 to 20 years in current department or agency	41	44	10	1	3	85	4	90
2014	More than 20 years in current department or agency	55	31	9	5	0	86	5	22

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	36	36	16	11	0	0	2	73	11	62
2018	3 to 10 years in current department or agency	21	47	21	8	3	0	0	68	11	64
2018	11 to 20 years in current department or agency	19	41	21	18	1	0	0	60	19	83
2018	More than 20 years in current department or agency	9	26	39	18	8	0	0	35	27	11
2017	Less than 3 years in current department or agency	31	39	18	6	5	0	0	70	11	69
2017	3 to 10 years in current department or agency	27	32	18	17	6	0	0	59	23	85
2017	11 to 20 years in current department or agency	18	42	21	17	2	0	0	59	19	98
2017	More than 20 years in current department or agency	18	40	10	15	16	0	0	58	31	18
2014	Less than 3 years in current department or agency	36	35	14	14	0	0	0	71	14	40
2014	3 to 10 years in current department or agency	18	47	15	13	6	1	0	66	18	103
2014	11 to 20 years in current department or agency	14	45	20	10	10	0	1	60	20	90
2014	More than 20 years in current department or agency	19	37	26	14	5	0	0	56	18	22

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	36	44	8	9	3	79	13	63
2018	3 to 10 years in current department or agency	29	47	15	9	0	76	9	64
2018	11 to 20 years in current department or agency	23	35	21	19	2	58	21	82
2018	More than 20 years in current department or agency	10	29	29	23	9	39	32	10
2017	Less than 3 years in current department or agency	37	45	12	4	3	82	6	69
2017	3 to 10 years in current department or agency	30	39	15	12	5	69	16	85
2017	11 to 20 years in current department or agency	17	37	26	13	6	55	19	98
2017	More than 20 years in current department or agency	16	43	5	15	22	59	37	18
2014	Less than 3 years in current department or agency	42	37	15	7	0	78	7	40
2014	3 to 10 years in current department or agency	24	40	16	13	7	65	19	104
2014	11 to 20 years in current department or agency	19	32	22	21	5	51	27	90
2014	More than 20 years in current department or agency	19	32	14	22	14	51	35	22

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	37	44	12	6	0	0	81	6	63
2018	3 to 10 years in current department or agency	21	39	25	11	3	0	60	14	64
2018	11 to 20 years in current department or agency	13	51	22	14	0	0	65	14	83
2018	More than 20 years in current department or agency	9	26	37	20	8	0	35	28	11
2017	Less than 3 years in current department or agency	39	44	9	5	3	0	83	8	69
2017	3 to 10 years in current department or agency	23	41	23	11	2	0	64	13	84
2017	11 to 20 years in current department or agency	21	50	19	9	2	0	71	11	98
2017	More than 20 years in current department or agency	11	41	31	11	5	0	53	16	18
2014	Less than 3 years in current department or agency	36	42	7	8	2	5	82	11	40
2014	3 to 10 years in current department or agency	27	41	22	6	4	0	68	9	104
2014	11 to 20 years in current department or agency	20	44	23	10	3	0	64	13	90
2014	More than 20 years in current department or agency	15	45	26	4	9	0	60	13	22

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	43	48	10	0	0	0	90	0	62
2018	3 to 10 years in current department or agency	32	45	15	8	0	0	77	8	64
2018	11 to 20 years in current department or agency	20	57	17	5	1	0	77	6	83
2018	More than 20 years in current department or agency	27	65	0	8	0	0	92	8	11
2017	Less than 3 years in current department or agency	48	33	16	3	0	0	81	3	69
2017	3 to 10 years in current department or agency	35	39	17	9	0	0	74	9	84
2017	11 to 20 years in current department or agency	32	40	19	5	2	1	74	7	98
2017	More than 20 years in current department or agency	38	45	6	11	0	0	83	11	18
2014	Less than 3 years in current department or agency	41	49	5	5	0	0	90	5	40
2014	3 to 10 years in current department or agency	31	52	10	5	3	0	83	8	103
2014	11 to 20 years in current department or agency	23	59	9	7	1	0	83	8	90
2014	More than 20 years in current department or agency	24	53	9	9	5	0	77	14	22

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	48	29	8	11	5	0	77	16	63
2018	3 to 10 years in current department or agency	32	35	25	7	1	0	67	8	65
2018	11 to 20 years in current department or agency	38	29	28	3	2	0	67	5	83
2018	More than 20 years in current department or agency	28	53	18	0	0	0	82	0	11
2017	Less than 3 years in current department or agency	45	36	9	5	5	0	81	11	69
2017	3 to 10 years in current department or agency	31	43	16	9	2	0	73	11	87
2017	11 to 20 years in current department or agency	31	38	18	11	2	0	69	13	98
2017	More than 20 years in current department or agency	42	33	11	4	10	0	75	15	19
2014	Less than 3 years in current department or agency	43	30	12	8	5	2	75	12	40
2014	3 to 10 years in current department or agency	39	37	18	3	2	0	76	5	104
2014	11 to 20 years in current department or agency	29	37	20	13	1	0	66	14	90
2014	More than 20 years in current department or agency	22	45	18	0	15	0	67	15	22

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	10	27	40	14	5	1	4	20	38	63
2018	3 to 10 years in current department or agency	18	40	25	14	2	1	0	16	58	65
2018	11 to 20 years in current department or agency	7	48	41	3	0	1	0	3	55	83
2018	More than 20 years in current department or agency	0	53	47	0	0	0	0	0	53	11
2017	Less than 3 years in current department or agency	6	24	35	17	14	1	2	32	31	69
2017	3 to 10 years in current department or agency	8	35	42	9	6	0	0	15	43	87
2017	11 to 20 years in current department or agency	7	35	47	8	3	0	0	11	42	98
2017	More than 20 years in current department or agency	0	33	51	6	4	0	5	11	35	19
2014	Less than 3 years in current department or agency	15	27	15	26	10	3	5	38	45	40
2014	3 to 10 years in current department or agency	13	27	43	14	4	0	0	18	40	104
2014	11 to 20 years in current department or agency	12	47	31	9	0	0	1	9	60	90
2014	More than 20 years in current department or agency	5	36	41	18	0	0	0	18	41	22

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	7	11	36	24	19	1	2	45	18	63
2018	3 to 10 years in current department or agency	15	30	29	17	5	3	1	23	47	65
2018	11 to 20 years in current department or agency	10	24	48	16	1	1	0	17	34	83
2018	More than 20 years in current department or agency	0	18	56	26	0	0	0	26	18	11
2017	Less than 3 years in current department or agency	4	15	29	29	19	3	1	50	20	69
2017	3 to 10 years in current department or agency	7	31	22	23	10	2	5	36	40	86
2017	11 to 20 years in current department or agency	9	21	39	23	8	0	0	31	30	98
2017	More than 20 years in current department or agency	11	18	30	24	11	0	6	37	30	19
2014	Less than 3 years in current department or agency	12	12	22	16	25	5	8	46	28	40
2014	3 to 10 years in current department or agency	11	28	40	15	5	0	1	20	39	104
2014	11 to 20 years in current department or agency	10	36	40	11	2	0	1	14	46	89
2014	More than 20 years in current department or agency	9	19	46	26	0	0	0	26	28	22

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	21	17	29	17	12	0	4	30	40	63
2018	3 to 10 years in current department or agency	25	31	23	16	5	0	0	21	56	65
2018	11 to 20 years in current department or agency	40	38	18	2	0	0	1	2	79	83
2018	More than 20 years in current department or agency	57	26	17	0	0	0	0	0	83	11
2017	Less than 3 years in current department or agency	19	25	28	20	4	1	3	25	46	69
2017	3 to 10 years in current department or agency	30	32	28	6	5	0	0	11	61	87
2017	11 to 20 years in current department or agency	44	31	23	1	0	1	0	1	76	98
2017	More than 20 years in current department or agency	43	33	9	0	15	0	0	15	76	19
2014	Less than 3 years in current department or agency	28	24	20	15	7	3	3	24	55	40
2014	3 to 10 years in current department or agency	34	30	24	10	2	0	1	12	64	104
2014	11 to 20 years in current department or agency	46	32	18	2	0	0	2	2	79	90
2014	More than 20 years in current department or agency	22	54	9	9	5	0	0	14	77	22

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	5	21	37	26	6	0	4	34	28	63
2018	3 to 10 years in current department or agency	14	30	45	12	0	0	0	12	43	65
2018	11 to 20 years in current department or agency	12	37	43	8	0	0	0	8	49	83
2018	More than 20 years in current department or agency	11	47	32	11	0	0	0	11	58	10
2017	Less than 3 years in current department or agency	13	23	28	28	4	1	3	33	37	69
2017	3 to 10 years in current department or agency	10	28	50	9	4	0	0	12	38	87
2017	11 to 20 years in current department or agency	12	34	31	19	3	1	0	22	47	98
2017	More than 20 years in current department or agency	20	29	42	9	0	0	0	9	49	19
2014	Less than 3 years in current department or agency	2	17	31	29	13	8	0	46	21	40
2014	3 to 10 years in current department or agency	9	24	41	21	5	0	0	26	33	104
2014	11 to 20 years in current department or agency	13	30	40	16	1	0	0	18	43	90
2014	More than 20 years in current department or agency	0	32	50	18	0	0	0	18	32	22

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	17	27	20	19	14	0	3	34	45	62
2018	3 to 10 years in current department or agency	26	33	31	9	0	0	0	9	60	65
2018	11 to 20 years in current department or agency	17	39	34	6	3	0	1	9	57	83
2018	More than 20 years in current department or agency	10	53	37	0	0	0	0	0	63	11
2017	Less than 3 years in current department or agency	22	11	18	17	21	1	8	43	37	69
2017	3 to 10 years in current department or agency	20	32	34	7	5	1	0	12	53	85
2017	11 to 20 years in current department or agency	18	29	35	17	1	0	0	18	47	98
2017	More than 20 years in current department or agency	21	36	16	26	0	0	0	26	58	18
2014	Less than 3 years in current department or agency	14	9	34	21	17	5	0	40	25	40
2014	3 to 10 years in current department or agency	26	37	27	6	6	0	0	11	62	104
2014	11 to 20 years in current department or agency	35	36	24	1	2	0	1	3	72	90
2014	More than 20 years in current department or agency	22	41	28	0	5	0	5	5	66	22

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	8	23	30	18	20	0	2	38	31	63
2018	3 to 10 years in current department or agency	15	31	21	28	3	1	0	31	47	65
2018	11 to 20 years in current department or agency	13	21	25	29	6	1	4	37	37	83
2018	More than 20 years in current department or agency	10	36	55	0	0	0	0	0	45	11
2017	Less than 3 years in current department or agency	9	21	27	17	18	4	4	39	32	69
2017	3 to 10 years in current department or agency	12	29	22	20	12	1	3	34	43	87
2017	11 to 20 years in current department or agency	12	15	19	36	14	1	3	52	28	98
2017	More than 20 years in current department or agency	6	20	21	38	9	0	6	50	28	19
2014	Less than 3 years in current department or agency	11	20	15	22	16	10	6	45	37	38
2014	3 to 10 years in current department or agency	16	27	26	21	8	0	2	29	44	104
2014	11 to 20 years in current department or agency	8	25	36	10	17	1	2	28	35	90
2014	More than 20 years in current department or agency	4	28	22	31	5	0	9	39	36	22

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	11	23	30	18	11	2	5	31	36	63
2018	3 to 10 years in current department or agency	13	23	43	14	3	2	2	18	38	65
2018	11 to 20 years in current department or agency	28	33	33	1	0	2	1	2	64	83
2018	More than 20 years in current department or agency	17	40	43	0	0	0	0	0	57	11
2017	Less than 3 years in current department or agency	8	17	40	11	16	4	5	30	27	69
2017	3 to 10 years in current department or agency	14	35	33	9	5	2	2	14	51	86
2017	11 to 20 years in current department or agency	23	35	30	8	1	1	1	9	60	98
2017	More than 20 years in current department or agency	26	13	51	9	0	0	0	9	40	19
2014	Less than 3 years in current department or agency	10	27	27	7	10	13	5	21	45	40
2014	3 to 10 years in current department or agency	15	26	40	15	2	0	1	17	42	104
2014	11 to 20 years in current department or agency	29	34	32	5	1	0	0	6	62	90
2014	More than 20 years in current department or agency	14	50	31	5	0	0	0	5	64	22

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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	33	35	13	6	5	6	3	74	12	63
2018	3 to 10 years in current department or agency	18	45	22	11	1	0	3	65	12	64
2018	11 to 20 years in current department or agency	9	50	16	7	6	8	4	67	15	83
2018	More than 20 years in current department or agency	0	53	9	21	8	0	9	58	32	11
2017	Less than 3 years in current department or agency	41	29	13	4	3	8	2	78	7	69
2017	3 to 10 years in current department or agency	26	28	17	16	7	2	3	58	24	87
2017	11 to 20 years in current department or agency	29	30	14	10	10	4	3	64	21	98
2017	More than 20 years in current department or agency	20	41	16	9	11	0	5	63	20	19
2014	Less than 3 years in current department or agency	51	13	7	10	2	2	15	77	15	40
2014	3 to 10 years in current department or agency	25	32	18	9	6	3	8	63	17	104
2014	11 to 20 years in current department or agency	24	33	21	6	8	7	1	62	15	90
2014	More than 20 years in current department or agency	23	47	13	5	12	0	0	69	17	22

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	58	32	5	5	0	0	90	5	62
2018	3 to 10 years in current department or agency	51	34	8	4	3	0	85	7	65
2018	11 to 20 years in current department or agency	41	42	11	5	1	0	83	6	83
2018	More than 20 years in current department or agency	36	35	0	21	8	0	71	29	11
2017	Less than 3 years in current department or agency	59	28	5	3	1	3	90	5	69
2017	3 to 10 years in current department or agency	43	26	16	8	6	0	69	14	87
2017	11 to 20 years in current department or agency	46	40	5	7	2	0	85	10	98
2017	More than 20 years in current department or agency	23	46	11	6	13	0	70	19	19
2014	Less than 3 years in current department or agency	53	32	10	3	0	3	87	3	40
2014	3 to 10 years in current department or agency	46	34	14	2	4	0	80	6	104
2014	11 to 20 years in current department or agency	47	38	5	9	1	0	85	10	90
2014	More than 20 years in current department or agency	51	23	13	4	9	0	74	13	22

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	21	32	11	6	6	22	3	70	15	63
2018	3 to 10 years in current department or agency	15	31	20	12	3	13	6	57	18	65
2018	11 to 20 years in current department or agency	7	26	23	10	8	18	8	44	25	82
2018	More than 20 years in current department or agency	0	26	18	10	20	9	17	35	40	11
2017	Less than 3 years in current department or agency	16	30	22	3	4	20	5	62	9	69
2017	3 to 10 years in current department or agency	12	24	17	16	9	14	7	46	32	87
2017	11 to 20 years in current department or agency	9	20	22	15	7	20	7	40	30	98
2017	More than 20 years in current department or agency	9	21	26	4	19	10	11	38	30	19
2014	Less than 3 years in current department or agency	25	18	12	10	7	18	9	60	24	40
2014	3 to 10 years in current department or agency	6	29	19	20	7	16	3	43	33	104
2014	11 to 20 years in current department or agency	11	27	23	12	7	15	6	48	24	90
2014	More than 20 years in current department or agency	5	42	9	14	4	17	9	63	24	22

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	53	42	1	3	0	95	3	63
2018	3 to 10 years in current department or agency	50	39	6	3	1	89	5	65
2018	11 to 20 years in current department or agency	50	39	5	6	0	89	6	83
2018	More than 20 years in current department or agency	36	26	20	10	8	62	18	11
2017	Less than 3 years in current department or agency	55	35	7	3	0	90	3	69
2017	3 to 10 years in current department or agency	42	43	12	2	1	85	4	87
2017	11 to 20 years in current department or agency	42	45	6	7	1	86	8	98
2017	More than 20 years in current department or agency	43	37	0	20	0	80	20	19
2014	Less than 3 years in current department or agency	59	30	3	5	2	90	7	40
2014	3 to 10 years in current department or agency	42	45	7	4	1	88	5	104
2014	11 to 20 years in current department or agency	36	52	8	4	0	88	4	90
2014	More than 20 years in current department or agency	42	45	9	0	5	87	5	22

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	41	44	11	1	0	2	87	1	63
2018	3 to 10 years in current department or agency	41	45	10	3	0	0	87	3	65
2018	11 to 20 years in current department or agency	32	48	16	4	0	0	80	4	83
2018	More than 20 years in current department or agency	18	52	21	0	8	0	71	8	11

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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	41	45	7	3	2	1	0	88	5	63
2018	3 to 10 years in current department or agency	31	45	14	6	2	0	1	78	8	65
2018	11 to 20 years in current department or agency	33	43	17	7	0	0	0	76	7	83
2018	More than 20 years in current department or agency	9	63	20	0	8	0	0	72	8	11
2017	Less than 3 years in current department or agency	38	39	16	4	3	0	0	77	7	69
2017	3 to 10 years in current department or agency	38	41	10	4	7	0	0	79	11	87
2017	11 to 20 years in current department or agency	34	41	12	12	1	0	0	75	13	98
2017	More than 20 years in current department or agency	16	39	25	4	15	0	0	55	20	19
2014	Less than 3 years in current department or agency	44	35	12	3	3	0	4	83	5	40
2014	3 to 10 years in current department or agency	33	49	9	5	3	0	2	84	7	104
2014	11 to 20 years in current department or agency	31	47	16	4	2	0	0	78	6	90
2014	More than 20 years in current department or agency	23	60	9	0	8	0	0	83	8	22

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	50	38	6	3	0	3	0	91	3	63
2018	3 to 10 years in current department or agency	35	44	14	5	0	0	1	81	5	65
2018	11 to 20 years in current department or agency	40	38	15	5	1	1	0	79	6	82
2018	More than 20 years in current department or agency	17	43	21	10	8	0	0	61	18	11
2017	Less than 3 years in current department or agency	47	34	9	6	3	1	0	83	9	69
2017	3 to 10 years in current department or agency	47	28	9	8	6	2	0	76	15	87
2017	11 to 20 years in current department or agency	35	35	21	6	1	2	0	71	7	98
2017	More than 20 years in current department or agency	21	39	25	0	11	4	0	62	11	19
2014	Less than 3 years in current department or agency	50	31	9	7	0	0	2	83	8	39
2014	3 to 10 years in current department or agency	36	45	12	3	2	2	0	83	5	104
2014	11 to 20 years in current department or agency	36	43	12	6	2	0	1	80	8	90
2014	More than 20 years in current department or agency	41	46	8	0	5	0	0	87	5	22

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	45	43	8	4	0	1	0	89	4	62
2018	3 to 10 years in current department or agency	35	43	10	8	0	0	3	81	8	65
2018	11 to 20 years in current department or agency	35	48	8	7	1	0	0	84	8	83
2018	More than 20 years in current department or agency	9	62	12	10	8	0	0	71	18	11
2017	Less than 3 years in current department or agency	50	37	7	5	1	0	0	87	6	69
2017	3 to 10 years in current department or agency	44	26	13	12	4	1	0	71	16	87
2017	11 to 20 years in current department or agency	37	40	14	7	2	0	0	77	9	98
2017	More than 20 years in current department or agency	16	65	9	0	11	0	0	81	11	19
2014	Less than 3 years in current department or agency	44	42	7	5	0	0	2	87	5	40
2014	3 to 10 years in current department or agency	36	51	7	5	2	0	0	87	6	104
2014	11 to 20 years in current department or agency	35	40	12	10	2	0	0	76	12	90
2014	More than 20 years in current department or agency	42	40	9	4	5	0	0	82	9	22

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	62	28	5	2	1	1	0	92	3	63
2018	3 to 10 years in current department or agency	46	39	12	1	0	0	1	87	1	65
2018	11 to 20 years in current department or agency	43	36	10	8	2	1	0	79	11	83
2018	More than 20 years in current department or agency	18	43	20	10	8	0	0	62	18	11
2017	Less than 3 years in current department or agency	57	25	10	5	3	0	0	82	8	69
2017	3 to 10 years in current department or agency	48	25	11	5	8	1	1	75	13	87
2017	11 to 20 years in current department or agency	39	32	13	7	7	3	0	73	14	98
2017	More than 20 years in current department or agency	21	50	13	6	11	0	0	70	17	19

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	54	33	6	5	1	0	0	88	6	62
2018	3 to 10 years in current department or agency	43	39	10	7	0	0	1	82	8	65
2018	11 to 20 years in current department or agency	36	37	16	8	3	0	0	73	11	83
2018	More than 20 years in current department or agency	17	53	21	0	8	0	0	71	8	11
2017	Less than 3 years in current department or agency	57	21	15	4	3	0	0	78	7	69
2017	3 to 10 years in current department or agency	48	23	13	6	10	1	0	71	16	86
2017	11 to 20 years in current department or agency	33	41	13	12	1	0	0	74	13	98
2017	More than 20 years in current department or agency	21	40	25	4	11	0	0	60	15	19
2014	Less than 3 years in current department or agency	61	22	7	8	0	0	2	85	8	40
2014	3 to 10 years in current department or agency	45	46	4	3	3	0	0	91	5	104
2014	11 to 20 years in current department or agency	40	39	9	8	4	0	0	79	12	90
2014	More than 20 years in current department or agency	37	37	4	17	5	0	0	74	22	22

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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	3 to 10 years in current department or agency	15	50	10	5	5	11	4	77	12	20
2018	11 to 20 years in current department or agency	15	35	9	10	3	4	25	70	18	31
2017	Less than 3 years in current department or agency	15	40	15	12	6	6	5	62	20	19
2017	3 to 10 years in current department or agency	24	37	15	4	0	0	19	76	5	27
2017	11 to 20 years in current department or agency	10	52	17	4	3	4	10	72	8	29
2014	3 to 10 years in current department or agency	17	66	6	0	0	6	5	94	0	17
2014	11 to 20 years in current department or agency	15	44	19	16	0	0	8	63	17	26

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	31	32	17	7	2	12	0	71	10	63
2018	3 to 10 years in current department or agency	11	41	21	13	11	3	0	53	24	65
2018	11 to 20 years in current department or agency	13	40	26	5	6	9	0	58	13	83
2018	More than 20 years in current department or agency	0	44	29	9	0	17	0	54	11	11
2017	Less than 3 years in current department or agency	33	33	14	8	3	9	0	73	11	69
2017	3 to 10 years in current department or agency	24	32	24	9	5	6	0	60	15	87
2017	11 to 20 years in current department or agency	18	52	15	7	4	5	0	72	12	98
2017	More than 20 years in current department or agency	14	42	13	4	16	5	6	62	22	19
2014	Less than 3 years in current department or agency	43	43	7	0	2	5	0	90	2	40
2014	3 to 10 years in current department or agency	15	49	14	10	5	7	0	69	16	104
2014	11 to 20 years in current department or agency	13	52	21	5	2	6	0	69	8	89
2014	More than 20 years in current department or agency	15	45	13	13	5	9	0	66	19	22

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	36	35	16	8	5	0	0	71	13	63
2018	3 to 10 years in current department or agency	14	36	24	16	11	0	0	50	27	65
2018	11 to 20 years in current department or agency	7	43	33	8	6	2	0	51	15	83
2018	More than 20 years in current department or agency	0	53	20	18	0	9	0	58	20	11
2017	Less than 3 years in current department or agency	35	35	17	9	3	1	0	71	12	69
2017	3 to 10 years in current department or agency	21	35	25	11	6	2	0	58	17	86
2017	11 to 20 years in current department or agency	12	51	21	10	4	3	0	64	14	98
2017	More than 20 years in current department or agency	19	32	30	4	16	0	0	50	20	19
2014	Less than 3 years in current department or agency	43	28	15	10	2	3	0	72	12	40
2014	3 to 10 years in current department or agency	14	41	24	12	7	1	0	56	20	104
2014	11 to 20 years in current department or agency	11	37	35	11	4	0	1	49	16	90
2014	More than 20 years in current department or agency	10	54	17	0	13	5	0	68	14	22

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	31	27	23	8	5	6	0	61	14	62
2018	3 to 10 years in current department or agency	13	21	38	18	9	0	0	34	28	65
2018	11 to 20 years in current department or agency	5	30	45	9	6	5	0	37	16	82
2018	More than 20 years in current department or agency	0	35	38	18	0	9	0	38	20	11
2017	Less than 3 years in current department or agency	23	33	24	11	3	7	0	59	15	69
2017	3 to 10 years in current department or agency	14	33	26	19	2	5	0	50	22	85
2017	11 to 20 years in current department or agency	4	43	29	13	5	7	0	50	19	98
2017	More than 20 years in current department or agency	24	16	35	9	11	5	0	43	21	19
2014	Less than 3 years in current department or agency	26	23	29	12	0	7	2	54	14	40
2014	3 to 10 years in current department or agency	9	38	27	20	2	3	0	49	23	104
2014	11 to 20 years in current department or agency	8	40	30	14	5	5	0	50	19	89
2014	More than 20 years in current department or agency	0	42	35	5	9	9	0	46	15	22

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	30	28	24	11	5	2	59	16	63
2018	3 to 10 years in current department or agency	10	33	25	18	14	0	43	32	64
2018	11 to 20 years in current department or agency	6	46	29	12	5	1	53	17	83
2018	More than 20 years in current department or agency	9	38	29	23	0	0	47	23	10
2017	Less than 3 years in current department or agency	28	34	24	6	4	4	65	10	68
2017	3 to 10 years in current department or agency	22	37	25	11	3	2	60	14	87
2017	11 to 20 years in current department or agency	13	50	26	8	3	1	63	11	98
2017	More than 20 years in current department or agency	24	42	14	4	16	0	66	20	19
2014	Less than 3 years in current department or agency	30	45	15	10	0	0	75	10	40
2014	3 to 10 years in current department or agency	11	47	23	16	2	1	59	18	104
2014	11 to 20 years in current department or agency	10	59	16	10	4	1	69	14	90
2014	More than 20 years in current department or agency	5	56	30	9	0	0	61	9	22

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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	33	42	14	8	3	0	75	11	63
2018	3 to 10 years in current department or agency	12	49	21	14	3	0	61	18	65
2018	11 to 20 years in current department or agency	11	55	20	9	5	0	66	14	82
2018	More than 20 years in current department or agency	9	43	40	0	8	0	52	8	11
2017	Less than 3 years in current department or agency	46	36	14	1	3	0	82	4	69
2017	3 to 10 years in current department or agency	23	58	11	7	0	0	82	7	87
2017	11 to 20 years in current department or agency	18	56	14	9	3	0	74	12	98
2017	More than 20 years in current department or agency	25	45	19	0	11	0	70	11	19
2014	Less than 3 years in current department or agency	42	41	15	0	0	3	85	0	40
2014	3 to 10 years in current department or agency	25	56	13	6	0	0	81	6	104
2014	11 to 20 years in current department or agency	22	51	16	10	1	0	74	11	90
2014	More than 20 years in current department or agency	10	72	8	5	5	0	83	9	22

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	34	37	10	11	4	3	0	74	16	63
2018	3 to 10 years in current department or agency	19	52	13	11	5	0	0	71	16	65
2018	11 to 20 years in current department or agency	26	44	8	15	3	3	1	73	19	82
2018	More than 20 years in current department or agency	9	45	27	12	9	0	0	53	20	11
2017	Less than 3 years in current department or agency	37	37	12	12	0	1	0	76	12	69
2017	3 to 10 years in current department or agency	34	41	9	14	0	1	1	76	14	87
2017	11 to 20 years in current department or agency	33	41	12	11	1	3	0	76	13	98
2017	More than 20 years in current department or agency	35	36	13	5	11	0	0	71	16	19
2014	Less than 3 years in current department or agency	39	31	10	8	7	5	0	74	16	40
2014	3 to 10 years in current department or agency	29	45	9	10	4	4	0	77	14	104
2014	11 to 20 years in current department or agency	27	47	11	11	4	0	0	74	15	90
2014	More than 20 years in current department or agency	29	45	13	4	9	0	0	74	13	22

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	28	36	26	5	2	3	66	7	62
2018	3 to 10 years in current department or agency	10	43	30	13	3	1	54	16	64
2018	11 to 20 years in current department or agency	23	46	18	9	3	1	71	11	81
2018	More than 20 years in current department or agency	17	44	17	21	0	0	62	21	11

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	23	19	16	16	7	12	7	52	29	63
2018	3 to 10 years in current department or agency	8	31	27	11	14	9	0	43	27	65
2018	11 to 20 years in current department or agency	5	22	29	23	8	12	0	31	36	83
2018	More than 20 years in current department or agency	17	17	28	20	8	0	9	38	31	11
2017	Less than 3 years in current department or agency	17	24	23	6	6	15	9	54	16	69
2017	3 to 10 years in current department or agency	8	22	24	18	13	8	7	35	36	87
2017	11 to 20 years in current department or agency	9	26	23	16	17	7	3	38	36	98
2017	More than 20 years in current department or agency	9	34	32	5	16	0	4	45	22	19
2014	Less than 3 years in current department or agency	21	22	8	5	5	22	17	71	16	40
2014	3 to 10 years in current department or agency	5	24	20	21	13	17	1	34	41	104
2014	11 to 20 years in current department or agency	8	27	14	19	22	9	1	38	46	90
2014	More than 20 years in current department or agency	5	28	27	22	5	9	5	38	31	22

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	31	39	17	7	5	2	0	70	13	63
2018	3 to 10 years in current department or agency	12	44	19	15	9	0	0	56	25	65
2018	11 to 20 years in current department or agency	11	50	25	10	4	0	0	61	14	82
2018	More than 20 years in current department or agency	17	43	31	0	8	0	0	61	8	11
2017	Less than 3 years in current department or agency	41	36	13	9	1	0	0	77	10	69
2017	3 to 10 years in current department or agency	25	42	19	12	2	0	0	67	14	87
2017	11 to 20 years in current department or agency	19	55	20	2	4	0	0	74	6	98
2017	More than 20 years in current department or agency	29	32	24	10	5	0	0	61	15	19
2014	Less than 3 years in current department or agency	48	24	10	8	0	7	3	80	8	40
2014	3 to 10 years in current department or agency	27	43	18	8	2	1	1	71	11	104
2014	11 to 20 years in current department or agency	21	35	18	23	2	1	0	57	25	90
2014	More than 20 years in current department or agency	18	55	13	14	0	0	0	74	14	22

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	23	34	17	11	11	3	0	60	23	63
2018	3 to 10 years in current department or agency	8	15	36	22	18	1	0	23	41	65
2018	11 to 20 years in current department or agency	6	24	29	27	12	1	1	31	40	83
2018	More than 20 years in current department or agency	0	26	38	18	0	0	17	32	22	11
2017	Less than 3 years in current department or agency	23	26	10	26	7	9	0	54	36	69
2017	3 to 10 years in current department or agency	11	30	11	23	21	1	3	43	45	87
2017	11 to 20 years in current department or agency	8	29	26	20	13	2	2	38	34	98
2017	More than 20 years in current department or agency	5	31	24	11	16	0	14	42	31	19
2014	Less than 3 years in current department or agency	25	13	12	12	17	3	18	48	37	40
2014	3 to 10 years in current department or agency	8	25	23	29	11	2	2	34	42	104
2014	11 to 20 years in current department or agency	6	24	31	22	13	3	0	31	37	90
2014	More than 20 years in current department or agency	5	22	27	22	9	0	14	32	36	22

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	24	49	12	8	0	7	0	79	8	63
2018	3 to 10 years in current department or agency	13	45	28	6	3	4	0	61	10	64
2018	11 to 20 years in current department or agency	10	31	49	6	1	4	0	42	7	83
2018	More than 20 years in current department or agency	9	26	40	17	0	9	0	38	19	11
2017	Less than 3 years in current department or agency	29	34	26	5	2	3	0	65	8	69
2017	3 to 10 years in current department or agency	16	39	23	14	6	2	0	56	20	87
2017	11 to 20 years in current department or agency	10	40	29	13	5	3	0	52	18	98
2017	More than 20 years in current department or agency	9	36	29	5	16	0	6	48	22	19

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	38	45	7	3	2	5	0	88	5	63
2018	3 to 10 years in current department or agency	28	43	23	3	3	0	0	71	6	65
2018	11 to 20 years in current department or agency	19	64	11	3	0	4	0	86	3	83
2018	More than 20 years in current department or agency	27	44	0	12	8	9	0	78	22	11
2017	Less than 3 years in current department or agency	45	32	16	1	1	3	0	80	3	69
2017	3 to 10 years in current department or agency	30	46	14	6	1	2	0	78	7	86
2017	11 to 20 years in current department or agency	24	59	11	1	3	1	1	85	4	98
2017	More than 20 years in current department or agency	36	30	18	10	0	5	0	70	11	19
2014	Less than 3 years in current department or agency	56	34	0	2	3	2	2	95	5	40
2014	3 to 10 years in current department or agency	31	47	15	5	0	3	0	80	5	104
2014	11 to 20 years in current department or agency	30	51	14	2	1	2	0	83	3	90
2014	More than 20 years in current department or agency	23	60	17	0	0	0	0	83	0	22

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	42	40	8	5	2	3	85	7	63
2018	3 to 10 years in current department or agency	24	58	11	4	3	0	82	7	64
2018	11 to 20 years in current department or agency	20	56	14	5	0	4	80	5	82
2018	More than 20 years in current department or agency	26	36	30	8	0	0	62	8	11
2017	Less than 3 years in current department or agency	43	45	10	0	1	1	89	1	69
2017	3 to 10 years in current department or agency	26	54	9	9	0	2	81	10	87
2017	11 to 20 years in current department or agency	24	60	9	4	2	0	85	6	98
2017	More than 20 years in current department or agency	10	73	5	11	0	0	83	11	18
2014	Less than 3 years in current department or agency	50	35	5	2	0	8	92	3	40
2014	3 to 10 years in current department or agency	26	54	15	3	1	2	81	4	104
2014	11 to 20 years in current department or agency	26	48	14	6	1	5	78	7	90
2014	More than 20 years in current department or agency	18	60	13	9	0	0	78	9	22

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	53	38	5	2	2	92	3	62
2018	3 to 10 years in current department or agency	30	61	5	1	3	91	4	65
2018	11 to 20 years in current department or agency	28	53	18	1	0	81	1	83
2018	More than 20 years in current department or agency	17	63	12	0	8	80	8	11
2017	Less than 3 years in current department or agency	51	39	6	0	4	90	4	69
2017	3 to 10 years in current department or agency	37	42	13	7	1	79	8	86
2017	11 to 20 years in current department or agency	27	56	12	4	2	82	6	98
2017	More than 20 years in current department or agency	28	46	14	11	0	75	11	19
2014	Less than 3 years in current department or agency	60	37	2	0	0	98	0	40
2014	3 to 10 years in current department or agency	32	51	9	6	2	84	7	104
2014	11 to 20 years in current department or agency	26	61	10	1	3	86	4	90
2014	More than 20 years in current department or agency	28	59	5	5	5	86	9	22

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	47	30	16	5	2	0	77	6	62
2018	3 to 10 years in current department or agency	23	43	19	14	1	0	66	15	65
2018	11 to 20 years in current department or agency	23	48	22	6	1	0	71	7	83
2018	More than 20 years in current department or agency	26	35	31	8	0	0	61	8	11
2017	Less than 3 years in current department or agency	42	33	15	9	1	0	75	10	69
2017	3 to 10 years in current department or agency	32	28	22	14	4	1	60	17	87
2017	11 to 20 years in current department or agency	27	39	19	8	4	3	69	12	98
2017	More than 20 years in current department or agency	24	36	24	5	11	0	61	16	19
2014	Less than 3 years in current department or agency	47	35	13	5	0	0	83	5	40
2014	3 to 10 years in current department or agency	17	57	14	8	4	0	74	11	104
2014	11 to 20 years in current department or agency	20	46	23	7	4	0	66	11	90
2014	More than 20 years in current department or agency	5	58	28	9	0	0	63	9	22

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	47	37	10	5	2	0	84	6	62
2018	3 to 10 years in current department or agency	20	44	22	12	1	0	64	14	65
2018	11 to 20 years in current department or agency	21	48	22	8	0	0	70	8	83
2018	More than 20 years in current department or agency	26	35	31	8	0	0	61	8	11
2017	Less than 3 years in current department or agency	42	32	20	1	4	0	74	5	69
2017	3 to 10 years in current department or agency	33	30	23	11	4	0	63	14	87
2017	11 to 20 years in current department or agency	25	46	18	9	2	1	71	11	98
2017	More than 20 years in current department or agency	30	30	29	11	0	0	61	11	19
2014	Less than 3 years in current department or agency	48	37	10	5	0	0	85	5	40
2014	3 to 10 years in current department or agency	18	58	15	5	4	0	76	8	104
2014	11 to 20 years in current department or agency	20	48	20	9	3	0	68	12	90
2014	More than 20 years in current department or agency	5	67	23	5	0	0	72	5	22

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	36	28	27	5	2	1	0	65	7	63
2018	3 to 10 years in current department or agency	27	29	17	16	6	4	0	58	24	65
2018	11 to 20 years in current department or agency	26	31	20	14	4	5	1	61	18	83
2018	More than 20 years in current department or agency	17	36	20	18	0	9	0	58	20	11
2017	Less than 3 years in current department or agency	37	23	21	6	5	7	0	65	12	69
2017	3 to 10 years in current department or agency	25	23	18	21	8	5	0	51	31	87
2017	11 to 20 years in current department or agency	30	28	19	8	7	10	0	63	16	97
2017	More than 20 years in current department or agency	36	24	29	6	0	5	0	64	6	19
2014	Less than 3 years in current department or agency	46	20	17	7	5	3	2	69	13	40
2014	3 to 10 years in current department or agency	17	40	20	12	6	5	0	60	19	104
2014	11 to 20 years in current department or agency	22	34	18	9	11	6	0	60	21	90
2014	More than 20 years in current department or agency	19	49	22	0	0	9	0	76	0	22

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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	Less than 3 years in current department or agency	22	47	32	62
2018	3 to 10 years in current department or agency	36	35	29	65
2018	11 to 20 years in current department or agency	24	50	26	83
2018	More than 20 years in current department or agency	29	35	36	11
2017	Less than 3 years in current department or agency	28	34	39	69
2017	3 to 10 years in current department or agency	29	37	34	87
2017	11 to 20 years in current department or agency	24	54	22	98
2017	More than 20 years in current department or agency	51	34	15	19
2014	Less than 3 years in current department or agency	35	26	39	40
2014	3 to 10 years in current department or agency	23	34	42	104
2014	11 to 20 years in current department or agency	23	51	25	90
2014	More than 20 years in current department or agency	32	40	28	22

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	3 to 10 years in current department or agency	8	17	54	10	0	12	24
2018	11 to 20 years in current department or agency	21	31	42	6	0	0	19
2017	Less than 3 years in current department or agency	0	14	52	0	20	13	20
2017	3 to 10 years in current department or agency	4	12	64	4	4	12	25
2017	11 to 20 years in current department or agency	31	16	33	12	0	8	23
2014	Less than 3 years in current department or agency	8	0	50	21	9999	21	14
2014	3 to 10 years in current department or agency	12	20	32	16	9999	20	25
2014	11 to 20 years in current department or agency	4	19	44	5	9999	29	21

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	7	93	65
2018	11 to 20 years in current department or agency	7	93	83

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	17	17	13	4	2	41	6	65	10	62
2018	3 to 10 years in current department or agency	12	20	16	7	3	31	11	55	18	65
2018	11 to 20 years in current department or agency	6	13	25	5	4	38	9	36	16	82
2018	More than 20 years in current department or agency	9	18	21	0	0	43	8	56	0	11
2017	Less than 3 years in current department or agency	11	20	19	0	3	33	14	59	5	69
2017	3 to 10 years in current department or agency	16	21	15	10	5	25	9	55	22	87
2017	11 to 20 years in current department or agency	10	18	17	6	7	34	8	47	23	98
2017	More than 20 years in current department or agency	10	22	19	5	5	22	17	53	16	18
2014	Less than 3 years in current department or agency	13	5	14	3	0	35	30	52	7	40
2014	3 to 10 years in current department or agency	8	18	15	4	4	39	11	53	17	104
2014	11 to 20 years in current department or agency	7	15	20	8	6	37	8	40	24	90
2014	More than 20 years in current department or agency	5	28	13	5	0	36	13	65	9	22

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	26	30	15	7	0	21	1	72	9	62
2018	3 to 10 years in current department or agency	18	39	17	11	3	12	0	65	16	65
2018	11 to 20 years in current department or agency	13	59	21	1	1	3	2	76	3	82
2018	More than 20 years in current department or agency	18	45	20	0	0	9	8	76	0	11
2017	Less than 3 years in current department or agency	22	50	12	6	3	8	0	78	9	69
2017	3 to 10 years in current department or agency	28	37	21	8	1	3	1	68	10	87
2017	11 to 20 years in current department or agency	20	51	15	9	2	4	0	74	11	97
2017	More than 20 years in current department or agency	30	41	13	0	5	11	0	79	5	19
2014	Less than 3 years in current department or agency	29	23	23	3	0	22	0	67	3	39
2014	3 to 10 years in current department or agency	17	30	19	4	4	25	1	63	11	104
2014	11 to 20 years in current department or agency	11	42	22	7	2	13	2	63	10	90
2014	More than 20 years in current department or agency	10	51	26	5	0	9	0	67	5	22

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	0	100	63

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	20	19	14	0	4	35	8	69	6	62
2018	3 to 10 years in current department or agency	9	20	21	4	3	37	6	50	13	65
2018	11 to 20 years in current department or agency	7	17	20	2	2	41	10	49	9	83
2018	More than 20 years in current department or agency	0	9	31	0	0	60	0	22	0	11
2017	Less than 3 years in current department or agency	21	22	12	3	3	29	9	71	9	69
2017	3 to 10 years in current department or agency	13	17	21	6	1	32	9	52	12	87
2017	11 to 20 years in current department or agency	8	19	13	3	4	43	10	56	16	98
2017	More than 20 years in current department or agency	4	37	17	0	5	21	16	65	8	19
2014	Less than 3 years in current department or agency	13	7	11	2	0	43	24	61	7	40
2014	3 to 10 years in current department or agency	8	18	12	5	0	47	10	61	10	104
2014	11 to 20 years in current department or agency	10	14	19	3	1	45	8	50	9	90
2014	More than 20 years in current department or agency	5	25	26	0	0	27	18	53	0	22

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	26	31	15	9	2	17	0	69	13	62
2018	3 to 10 years in current department or agency	20	36	24	8	1	11	0	63	10	65
2018	11 to 20 years in current department or agency	13	57	18	2	1	6	3	76	4	83
2018	More than 20 years in current department or agency	9	45	30	0	0	17	0	64	0	11
2017	Less than 3 years in current department or agency	33	38	13	1	1	11	1	82	3	68
2017	3 to 10 years in current department or agency	22	31	28	3	2	12	1	62	7	87
2017	11 to 20 years in current department or agency	19	50	17	5	1	7	1	75	6	96
2017	More than 20 years in current department or agency	14	53	23	5	0	6	0	71	5	19
2014	Less than 3 years in current department or agency	26	24	13	2	0	32	2	77	3	40
2014	3 to 10 years in current department or agency	15	34	22	2	0	24	3	67	2	103
2014	11 to 20 years in current department or agency	15	38	19	6	1	19	2	67	8	90
2014	More than 20 years in current department or agency	15	32	35	0	0	9	9	57	0	22

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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	35	33	17	6	6	1	1	70	12	63
2018	3 to 10 years in current department or agency	31	33	19	9	6	0	2	65	15	65
2018	11 to 20 years in current department or agency	40	33	11	7	5	0	4	76	13	81
2018	More than 20 years in current department or agency	26	21	17	27	8	0	0	47	35	11
2017	Less than 3 years in current department or agency	38	15	21	7	16	0	3	54	24	69
2017	3 to 10 years in current department or agency	35	22	14	12	8	0	8	63	22	86
2017	11 to 20 years in current department or agency	42	25	19	7	5	1	1	68	12	98
2017	More than 20 years in current department or agency	61	15	10	9	0	0	5	80	9	19

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	15	24	34	15	12	39	27	63
2018	3 to 10 years in current department or agency	10	17	42	15	16	27	32	65
2018	11 to 20 years in current department or agency	11	19	39	25	6	30	31	82
2018	More than 20 years in current department or agency	9	20	35	36	0	29	36	11
2017	Less than 3 years in current department or agency	15	37	23	10	14	52	25	69
2017	3 to 10 years in current department or agency	8	31	30	24	7	39	31	87
2017	11 to 20 years in current department or agency	12	18	41	20	9	30	29	98
2017	More than 20 years in current department or agency	15	30	32	19	4	45	23	19

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	21	18	28	27	6	0	0	39	33	63
2018	3 to 10 years in current department or agency	8	13	31	33	15	0	0	22	48	65
2018	11 to 20 years in current department or agency	7	22	47	17	7	0	0	28	25	82
2018	More than 20 years in current department or agency	9	0	38	44	10	0	0	9	54	11
2017	Less than 3 years in current department or agency	14	37	20	17	11	0	1	52	28	69
2017	3 to 10 years in current department or agency	9	29	32	22	7	1	0	39	29	87
2017	11 to 20 years in current department or agency	13	22	33	23	9	0	0	35	32	97
2017	More than 20 years in current department or agency	10	18	36	24	11	0	0	29	35	19

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	15	26	21	23	12	3	0	42	36	63
2018	3 to 10 years in current department or agency	7	19	29	26	17	0	2	26	45	65
2018	11 to 20 years in current department or agency	11	22	34	22	10	0	1	33	32	81
2018	More than 20 years in current department or agency	17	0	38	17	20	8	0	19	40	11
2017	Less than 3 years in current department or agency	27	21	23	13	14	0	0	49	28	69
2017	3 to 10 years in current department or agency	12	21	24	31	10	0	1	34	42	86
2017	11 to 20 years in current department or agency	17	21	35	17	10	0	0	38	27	97
2017	More than 20 years in current department or agency	15	28	35	18	4	0	0	43	22	19

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	34	34	16	9	5	0	3	70	14	63
2018	3 to 10 years in current department or agency	28	33	23	10	6	0	0	61	16	65
2018	11 to 20 years in current department or agency	35	27	30	4	4	0	0	62	8	82
2018	More than 20 years in current department or agency	17	29	26	10	0	10	8	56	12	11
2017	Less than 3 years in current department or agency	40	27	15	12	3	0	4	70	15	69
2017	3 to 10 years in current department or agency	31	23	24	14	4	0	5	57	18	85
2017	11 to 20 years in current department or agency	36	26	26	5	4	0	3	64	9	96
2017	More than 20 years in current department or agency	42	23	10	0	4	0	21	82	6	19

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	32	20	27	12	7	0	1	53	19	62
2018	3 to 10 years in current department or agency	16	32	28	17	7	0	0	48	24	64
2018	11 to 20 years in current department or agency	26	38	24	6	6	0	0	64	12	81
2018	More than 20 years in current department or agency	17	12	28	26	8	9	0	31	38	11
2017	Less than 3 years in current department or agency	20	27	25	15	11	0	2	48	26	69
2017	3 to 10 years in current department or agency	25	35	19	9	11	0	0	60	21	87
2017	11 to 20 years in current department or agency	25	35	23	14	4	0	0	60	18	97
2017	More than 20 years in current department or agency	25	24	20	26	4	0	0	49	31	19

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	28	36	25	8	2	0	1	65	10	62
2018	3 to 10 years in current department or agency	13	36	34	12	5	0	0	49	17	64
2018	11 to 20 years in current department or agency	12	36	34	14	4	0	1	48	18	82
2018	More than 20 years in current department or agency	17	0	65	0	8	10	0	19	9	11
2017	Less than 3 years in current department or agency	31	34	24	6	2	0	3	67	9	68
2017	3 to 10 years in current department or agency	17	32	29	17	5	0	0	49	22	87
2017	11 to 20 years in current department or agency	14	33	34	15	4	0	0	47	19	98
2017	More than 20 years in current department or agency	25	20	44	5	6	0	0	45	11	19

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	24	29	28	11	7	1	53	18	62
2018	3 to 10 years in current department or agency	8	23	29	25	16	0	30	41	64
2018	11 to 20 years in current department or agency	7	24	47	16	6	0	31	22	82
2018	More than 20 years in current department or agency	17	0	66	17	0	0	17	17	11
2017	Less than 3 years in current department or agency	24	29	26	9	10	1	54	19	69
2017	3 to 10 years in current department or agency	11	28	28	23	9	0	40	32	87
2017	11 to 20 years in current department or agency	13	24	34	20	9	0	37	29	98
2017	More than 20 years in current department or agency	21	26	43	5	6	0	46	11	19

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	26	35	24	10	4	1	61	14	62
2018	3 to 10 years in current department or agency	8	38	26	16	12	0	46	28	64
2018	11 to 20 years in current department or agency	11	35	28	16	10	0	46	26	81
2018	More than 20 years in current department or agency	17	26	40	0	17	0	43	17	11
2017	Less than 3 years in current department or agency	30	30	15	21	4	0	60	25	69
2017	3 to 10 years in current department or agency	16	30	20	26	8	0	46	34	87
2017	11 to 20 years in current department or agency	18	36	23	21	2	0	54	23	98
2017	More than 20 years in current department or agency	20	16	38	15	11	0	36	26	19

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	30	34	19	8	10	0	0	64	17	62
2018	3 to 10 years in current department or agency	24	28	25	14	8	0	0	52	22	64
2018	11 to 20 years in current department or agency	16	33	27	16	6	1	0	49	23	82
2018	More than 20 years in current department or agency	26	27	8	39	0	0	0	53	39	11
2017	Less than 3 years in current department or agency	25	41	14	14	4	1	2	68	18	69
2017	3 to 10 years in current department or agency	24	36	19	8	11	0	2	61	19	87
2017	11 to 20 years in current department or agency	13	34	30	17	5	0	0	47	22	98
2017	More than 20 years in current department or agency	26	21	28	14	10	0	0	47	25	19

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	68	11	10	2	8	1	80	10	62
2018	3 to 10 years in current department or agency	53	21	11	8	8	0	74	16	64
2018	11 to 20 years in current department or agency	44	24	19	6	6	0	69	12	82
2018	More than 20 years in current department or agency	35	8	38	10	10	0	43	20	11
2017	Less than 3 years in current department or agency	69	15	9	4	0	2	86	4	69
2017	3 to 10 years in current department or agency	64	21	8	1	2	4	88	4	87
2017	11 to 20 years in current department or agency	42	26	18	9	4	0	69	13	97
2017	More than 20 years in current department or agency	41	23	15	16	5	0	64	21	19

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	74	10	9	1	0	6	89	2	62
2018	3 to 10 years in current department or agency	71	13	8	5	1	2	87	5	64
2018	11 to 20 years in current department or agency	69	20	5	2	0	3	93	2	82
2018	More than 20 years in current department or agency	60	30	0	0	0	10	100	0	11

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	77	11	7	0	1	0	3	91	1	61
2018	3 to 10 years in current department or agency	74	11	8	0	4	0	3	88	4	64
2018	11 to 20 years in current department or agency	80	11	1	7	0	0	1	92	7	80
2018	More than 20 years in current department or agency	62	18	12	8	0	0	0	80	8	11
2017	Less than 3 years in current department or agency	79	4	4	2	6	1	3	87	9	69
2017	3 to 10 years in current department or agency	65	12	5	10	3	1	4	81	14	87
2017	11 to 20 years in current department or agency	67	10	6	10	2	0	5	82	12	97
2017	More than 20 years in current department or agency	65	6	9	5	0	0	16	84	6	19

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	54	28	8	4	5	0	82	9	62
2018	3 to 10 years in current department or agency	60	22	14	4	0	0	82	4	64
2018	11 to 20 years in current department or agency	58	25	11	4	1	1	84	5	81
2018	More than 20 years in current department or agency	43	18	29	10	0	0	61	10	11
2017	Less than 3 years in current department or agency	59	26	6	6	1	1	86	8	69
2017	3 to 10 years in current department or agency	54	23	10	11	1	1	78	12	87
2017	11 to 20 years in current department or agency	56	24	8	6	2	4	83	8	97
2017	More than 20 years in current department or agency	55	16	19	5	0	5	75	5	19

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	59	27	3	5	5	0	1	87	10	62
2018	3 to 10 years in current department or agency	62	18	10	8	1	0	1	81	10	63
2018	11 to 20 years in current department or agency	58	20	10	9	2	0	1	79	11	81
2018	More than 20 years in current department or agency	43	18	30	0	8	0	0	62	8	11
2017	Less than 3 years in current department or agency	70	12	6	6	4	1	0	83	10	69
2017	3 to 10 years in current department or agency	53	16	9	12	8	0	2	70	21	87
2017	11 to 20 years in current department or agency	53	18	10	11	5	0	3	73	16	96
2017	More than 20 years in current department or agency	47	28	11	5	0	0	10	83	5	19

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	57	10	7	2	2	0	23	87	4	62
2018	3 to 10 years in current department or agency	55	12	6	4	0	1	21	86	6	64
2018	11 to 20 years in current department or agency	53	10	11	2	0	0	23	83	3	81
2018	More than 20 years in current department or agency	35	12	0	9	0	0	45	84	16	11
2017	Less than 3 years in current department or agency	49	10	4	7	3	0	28	82	13	69
2017	3 to 10 years in current department or agency	58	7	5	1	1	0	28	90	3	87
2017	11 to 20 years in current department or agency	47	12	7	3	0	0	31	86	4	96
2017	More than 20 years in current department or agency	42	14	0	5	0	0	40	92	8	19

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	76	12	5	3	0	3	92	3	62
2018	3 to 10 years in current department or agency	75	9	8	1	0	6	90	2	64
2018	11 to 20 years in current department or agency	73	22	1	2	1	1	96	3	80
2018	More than 20 years in current department or agency	72	20	0	0	0	8	100	0	11
2017	Less than 3 years in current department or agency	81	6	7	1	0	4	91	1	69
2017	3 to 10 years in current department or agency	79	12	2	2	0	5	95	2	87
2017	11 to 20 years in current department or agency	60	23	7	3	1	7	88	4	96
2017	More than 20 years in current department or agency	56	15	15	0	0	14	83	0	19

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	55	14	12	12	4	1	71	17	62
2018	3 to 10 years in current department or agency	66	12	5	6	5	6	83	12	63
2018	11 to 20 years in current department or agency	76	12	4	3	2	4	92	4	81
2018	More than 20 years in current department or agency	82	0	0	0	0	18	100	0	11
2017	Less than 3 years in current department or agency	51	7	13	14	14	1	58	29	69
2017	3 to 10 years in current department or agency	70	10	9	2	5	5	83	8	87
2017	11 to 20 years in current department or agency	69	15	5	7	1	4	87	8	97
2017	More than 20 years in current department or agency	67	10	0	0	5	18	94	6	19

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	51	18	15	12	3	1	70	15	62
2018	3 to 10 years in current department or agency	50	29	9	5	0	6	85	5	64
2018	11 to 20 years in current department or agency	52	26	17	2	0	3	80	3	81
2018	More than 20 years in current department or agency	44	20	17	0	0	18	79	0	11
2017	Less than 3 years in current department or agency	37	31	26	3	0	2	69	4	69
2017	3 to 10 years in current department or agency	62	18	8	7	0	6	84	8	87
2017	11 to 20 years in current department or agency	44	32	13	6	4	1	77	10	97
2017	More than 20 years in current department or agency	84	11	5	0	0	0	95	0	18

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	13	26	44	13	4	0	0	39	17	63
2018	3 to 10 years in current department or agency	13	21	42	21	3	0	0	34	24	65
2018	11 to 20 years in current department or agency	2	25	57	15	1	0	0	27	16	83
2018	More than 20 years in current department or agency	17	9	48	17	8	0	0	26	26	11
2017	Less than 3 years in current department or agency	13	27	45	12	3	0	0	39	15	69
2017	3 to 10 years in current department or agency	7	29	40	17	6	1	0	36	23	87
2017	11 to 20 years in current department or agency	8	22	42	24	3	0	0	31	27	98
2017	More than 20 years in current department or agency	6	29	48	11	0	0	6	37	11	19

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	6	14	36	27	18	0	45	19	63
2018	3 to 10 years in current department or agency	5	17	39	31	7	0	39	22	65
2018	11 to 20 years in current department or agency	2	21	46	24	8	0	31	23	83
2018	More than 20 years in current department or agency	8	9	39	44	0	0	44	17	11
2017	Less than 3 years in current department or agency	4	17	42	22	16	0	37	21	69
2017	3 to 10 years in current department or agency	3	31	27	25	11	1	37	35	87
2017	11 to 20 years in current department or agency	2	19	47	25	8	0	33	21	98
2017	More than 20 years in current department or agency	0	13	32	34	21	0	55	13	19

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	23	40	21	10	2	5	0	66	12	63
2018	3 to 10 years in current department or agency	19	47	20	11	1	1	0	67	13	65
2018	11 to 20 years in current department or agency	12	56	31	1	0	0	0	67	1	83
2018	More than 20 years in current department or agency	0	62	30	0	0	8	0	67	0	11
2017	Less than 3 years in current department or agency	16	55	18	1	6	3	0	74	8	69
2017	3 to 10 years in current department or agency	22	44	21	11	1	0	0	66	12	87
2017	11 to 20 years in current department or agency	13	56	25	3	1	2	0	71	4	98
2017	More than 20 years in current department or agency	19	42	35	0	0	0	5	63	0	19

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	30	35	19	9	5	1	66	15	63
2018	3 to 10 years in current department or agency	14	45	20	16	4	0	59	20	64
2018	11 to 20 years in current department or agency	12	53	23	11	1	0	64	13	83
2018	More than 20 years in current department or agency	0	53	20	10	8	9	58	20	11
2017	Less than 3 years in current department or agency	18	50	15	8	6	4	70	15	69
2017	3 to 10 years in current department or agency	13	33	23	24	6	0	47	30	87
2017	11 to 20 years in current department or agency	9	55	14	16	5	2	65	21	97
2017	More than 20 years in current department or agency	9	61	17	9	5	0	70	13	19

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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	39	25	18	9	7	0	1	39	61	63
2018	3 to 10 years in current department or agency	47	25	21	0	6	0	0	47	53	65
2018	11 to 20 years in current department or agency	47	33	13	5	1	0	1	47	53	83
2018	More than 20 years in current department or agency	46	18	17	10	8	0	0	46	54	11
2017	Less than 3 years in current department or agency	37	21	18	6	14	3	2	39	61	69
2017	3 to 10 years in current department or agency	42	23	13	10	7	3	1	44	56	87
2017	11 to 20 years in current department or agency	51	21	15	6	4	3	0	53	47	98
2017	More than 20 years in current department or agency	57	24	19	0	0	0	0	57	43	19

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	18	38
2018	11 to 20 years in current department or agency	17	43
2017	Less than 3 years in current department or agency	30	39
2017	3 to 10 years in current department or agency	15	46
2017	11 to 20 years in current department or agency	21	46

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	34	38
2018	11 to 20 years in current department or agency	40	43
2017	Less than 3 years in current department or agency	42	39
2017	3 to 10 years in current department or agency	34	46
2017	11 to 20 years in current department or agency	27	46

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	20	38
2018	11 to 20 years in current department or agency	35	43
2017	Less than 3 years in current department or agency	28	39
2017	3 to 10 years in current department or agency	16	46
2017	11 to 20 years in current department or agency	26	46

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	35	38
2018	11 to 20 years in current department or agency	37	43
2017	Less than 3 years in current department or agency	50	39
2017	3 to 10 years in current department or agency	47	46
2017	11 to 20 years in current department or agency	44	46

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	9	38
2018	11 to 20 years in current department or agency	5	43
2017	Less than 3 years in current department or agency	7	39
2017	3 to 10 years in current department or agency	14	46
2017	11 to 20 years in current department or agency	2	46

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	28	38
2018	11 to 20 years in current department or agency	19	43

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	31	38
2018	11 to 20 years in current department or agency	11	43
2017	Less than 3 years in current department or agency	54	39
2017	3 to 10 years in current department or agency	41	46
2017	11 to 20 years in current department or agency	41	46

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	Less than 3 years in current department or agency	5	61	8	10	9	7	37
2018	11 to 20 years in current department or agency	14	66	8	4	0	7	43
2017	Less than 3 years in current department or agency	9	48	14	16	2	11	39
2017	3 to 10 years in current department or agency	6	66	10	8	4	5	47
2017	11 to 20 years in current department or agency	15	69	8	2	3	2	45

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	50	50	38
2018	11 to 20 years in current department or agency	78	22	41

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	32	27	14	20	5	2	0	61	25	38
2018	11 to 20 years in current department or agency	27	48	7	2	2	0	14	86	5	43
2017	Less than 3 years in current department or agency	31	31	7	17	7	2	4	66	26	39
2017	3 to 10 years in current department or agency	41	23	15	10	9	0	2	66	19	47
2017	11 to 20 years in current department or agency	30	41	9	10	4	0	7	75	16	46

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	11	7	18	29	14	5	15	23	54	38
2018	11 to 20 years in current department or agency	6	16	12	6	4	2	53	50	22	43
2017	Less than 3 years in current department or agency	5	7	5	9	41	11	22	18	75	39
2017	3 to 10 years in current department or agency	2	13	6	12	11	0	56	34	52	47
2017	11 to 20 years in current department or agency	6	12	8	11	6	5	52	42	39	46

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	56	11	6	1	9	2	15	80	12	62
2018	3 to 10 years in current department or agency	60	8	10	5	4	3	9	78	10	65
2018	11 to 20 years in current department or agency	52	14	11	1	4	0	18	80	7	82
2018	More than 20 years in current department or agency	82	0	10	0	0	0	8	89	0	11

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results for Canada Economic Development for Quebec Regions by Question 81. In total, how many years have you been working in your current department or agency?

Survey Themes

My Job

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 4. I have support at work to balance my work and personal life.

Question 5. I get a sense of satisfaction from my work.

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 14. Overall, I like my job.

Question 15. I can complete my assigned workload during my regular working hours.

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 25. My immediate supervisor seems to care about me as a person.

Question 26. I am satisfied with the quality of supervision I receive.

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Discrimination

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment