2018 Public Service Employee Survey Results for Canada Economic Development for Quebec Regions by Question 78. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 26 48 13 13 0 0 0 74 13 46
2018 AS-01 25 50 0 25 0 0 0 75 25 16
2017 AS 31 50 4 11 4 0 0 80 15 46
2017 AS-01 34 53 7 7 0 0 0 87 7 15
2017 AS-02 20 40 0 20 20 0 0 60 40 10
2014 AS 47 37 8 8 0 0 0 84 8 38
2014 AS-01 38 44 6 13 0 0 0 81 13 16
2014 AS-02 50 40 10 0 0 0 0 90 0 10
2011 AS 31 57 7 2 2 2 0 89 4 58
2011 AS-01 27 57 10 3 3 0 0 83 7 30
2008 AS 57 30 11 0 2 0 0 87 2 46
2008 AS-01 41 44 11 0 4 0 0 85 4 27

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 29 40 18 11 2 0 0 69 13 45
2018 AS-01 20 40 33 7 0 0 0 60 7 15
2017 AS 39 41 13 7 0 0 0 80 7 46
2017 AS-01 34 53 13 0 0 0 0 87 0 15
2017 AS-02 50 20 20 10 0 0 0 70 10 10
2014 AS 35 42 16 3 5 0 0 76 8 38
2014 AS-01 31 44 13 6 6 0 0 75 13 16
2014 AS-02 50 20 30 0 0 0 0 70 0 10
2011 AS 26 40 12 12 7 0 2 68 20 57
2011 AS-01 27 43 3 13 10 0 3 72 24 30
2008 AS 52 35 11 0 2 0 0 87 2 46
2008 AS-01 44 33 19 0 4 0 0 78 4 27

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 31 44 11 13 0 0 0 76 13 45
2018 AS-01 27 40 20 13 0 0 0 67 13 15
2017 AS 44 39 11 4 2 0 0 83 7 46
2017 AS-01 34 47 19 0 0 0 0 81 0 15
2017 AS-02 40 50 0 0 10 0 0 90 10 10
2014 AS 45 34 13 8 0 0 0 79 8 38
2014 AS-01 50 31 13 6 0 0 0 81 6 16
2014 AS-02 50 30 10 10 0 0 0 80 10 10
2011 AS 26 41 12 12 9 0 0 67 21 58
2011 AS-01 33 33 13 7 13 0 0 67 20 30
2008 AS 52 35 4 4 2 2 0 89 7 46
2008 AS-01 37 44 4 7 4 4 0 85 12 27

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 48 39 2 7 0 0 5 90 7 44
2018 AS-01 53 33 7 0 0 0 7 93 0 15
2017 AS 46 26 13 11 2 0 2 73 13 46
2017 AS-01 47 40 0 13 0 0 0 87 13 15
2017 AS-02 60 10 10 0 10 0 10 78 11 10
2014 AS 37 34 18 8 0 0 3 73 8 38
2014 AS-01 31 38 19 6 0 0 6 73 7 16
2014 AS-02 60 40 0 0 0 0 0 100 0 10
2011 AS 31 47 14 5 2 0 2 79 7 58
2011 AS-01 33 40 13 10 3 0 0 73 13 30

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 33 44 11 7 4 0 0 78 11 45
2018 AS-01 33 47 13 0 7 0 0 80 7 15
2017 AS 37 41 15 7 0 0 0 78 7 46
2017 AS-01 40 46 13 0 0 0 0 87 0 15
2017 AS-02 40 30 20 10 0 0 0 70 10 10
2014 AS 37 50 5 5 3 0 0 87 8 38
2014 AS-01 38 50 6 0 6 0 0 88 6 16
2014 AS-02 50 40 0 10 0 0 0 90 10 10
2011 AS 26 40 10 14 9 0 2 67 23 58
2011 AS-01 27 40 7 17 7 0 3 69 24 30
2008 AS 43 50 2 4 0 0 0 93 4 46
2008 AS-01 33 59 0 7 0 0 0 93 7 27

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 47 24 11 16 2 0 0 71 18 45
2018 AS-01 53 27 13 7 0 0 0 80 7 15
2017 AS 35 37 9 15 4 0 0 72 20 46
2017 AS-01 47 33 13 7 0 0 0 80 7 15
2017 AS-02 30 50 0 10 10 0 0 80 20 10
2014 AS 29 45 16 3 8 0 0 73 11 38
2014 AS-01 25 50 13 6 6 0 0 75 13 16
2014 AS-02 50 30 10 0 10 0 0 80 10 10
2011 AS 26 48 14 7 3 2 0 75 11 58
2011 AS-01 37 40 10 7 7 0 0 77 13 30

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 29 53 7 11 0 0 0 82 11 45
2018 AS-01 33 47 0 20 0 0 0 80 20 15
2017 AS 35 39 7 18 2 0 0 74 20 46
2017 AS-01 40 53 0 7 0 0 0 93 7 15
2017 AS-02 30 40 10 20 0 0 0 70 20 10

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 36 53 9 2 0 0 0 89 2 45
2018 AS-01 33 60 7 0 0 0 0 93 0 15
2017 AS 39 41 11 4 4 0 0 80 9 46
2017 AS-01 47 46 7 0 0 0 0 93 0 15
2017 AS-02 40 30 20 0 10 0 0 70 10 10
2014 AS 44 43 11 0 3 0 0 87 3 38
2014 AS-01 38 56 6 0 0 0 0 94 0 16
2014 AS-02 60 20 10 0 10 0 0 80 10 10
2011 AS 26 43 19 10 2 0 0 69 12 58
2011 AS-01 23 47 10 17 3 0 0 70 20 30
2008 AS 54 37 4 2 0 2 0 93 2 46
2008 AS-01 41 44 7 4 0 4 0 88 4 27

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 29 42 20 7 2 0 0 71 9 45
2018 AS-01 33 47 13 0 7 0 0 80 7 15
2017 AS 43 24 18 7 9 0 0 67 15 46
2017 AS-01 47 33 13 0 7 0 0 80 7 15
2017 AS-02 50 0 30 10 10 0 0 50 20 10

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 44 42 9 4 0 0 0 87 4 45
2018 AS-01 47 47 7 0 0 0 0 93 0 15
2017 AS 50 35 7 9 0 0 0 85 9 46
2017 AS-01 47 46 0 7 0 0 0 93 7 15
2017 AS-02 50 30 0 20 0 0 0 80 20 10
2014 AS 71 19 5 3 3 0 0 89 5 38
2014 AS-01 63 25 0 6 6 0 0 88 13 16
2014 AS-02 70 20 10 0 0 0 0 90 0 10
2011 AS 44 33 14 5 4 0 0 77 9 57
2011 AS-01 40 40 10 3 7 0 0 80 10 30

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 36 31 29 2 2 0 0 67 4 45
2018 AS-01 40 40 13 7 0 0 0 80 7 15
2017 AS 43 26 19 4 7 0 0 70 11 46
2017 AS-01 40 27 33 0 0 0 0 67 0 15
2017 AS-02 50 20 20 0 10 0 0 70 10 10
2014 AS 38 46 8 3 5 0 0 84 8 37
2014 AS-01 25 50 13 0 13 0 0 75 13 16
2011 AS 25 39 18 16 4 0 0 63 19 57
2011 AS-01 20 43 17 17 3 0 0 63 20 30

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 36 44 16 4 0 0 0 80 4 45
2018 AS-01 40 47 13 0 0 0 0 87 0 15
2017 AS 39 41 11 4 4 0 0 80 9 46
2017 AS-01 47 40 7 7 0 0 0 87 7 15
2017 AS-02 30 20 40 0 10 0 0 50 10 10
2014 AS 47 34 3 11 5 0 0 81 16 38
2014 AS-01 31 44 6 6 13 0 0 75 19 16
2014 AS-02 70 20 0 10 0 0 0 90 10 10

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 29 49 13 9 0 0 0 78 9 45
2018 AS-01 40 40 13 7 0 0 0 80 7 15
2017 AS 37 39 11 11 2 0 0 76 13 46
2017 AS-01 34 46 20 0 0 0 0 80 0 15
2017 AS-02 40 40 0 20 0 0 0 80 20 10
2014 AS 45 42 8 3 3 0 0 87 5 38
2014 AS-01 38 44 6 6 6 0 0 81 13 16
2014 AS-02 60 30 10 0 0 0 0 90 0 10
2011 AS 28 48 14 7 3 0 0 76 10 58
2011 AS-01 23 50 17 3 7 0 0 73 10 30

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 33 42 18 4 2 0 0 76 7 45
2018 AS-01 27 53 13 0 7 0 0 80 7 15
2017 AS 49 27 20 2 0 2 0 77 2 45
2017 AS-01 36 50 7 0 0 7 0 92 0 14
2017 AS-02 60 10 20 10 0 0 0 70 10 10
2014 AS 47 45 3 5 0 0 0 92 5 38
2014 AS-01 38 50 6 6 0 0 0 88 6 16
2014 AS-02 60 40 0 0 0 0 0 100 0 10
2011 AS 26 45 10 9 9 0 2 72 18 58
2011 AS-01 23 50 3 10 10 0 3 76 21 30
2008 AS 46 50 2 2 0 0 0 96 2 46
2008 AS-01 33 59 4 4 0 0 0 93 4 27

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 50 26 13 7 4 0 0 76 11 46
2018 AS-01 50 25 13 13 0 0 0 75 13 16
2017 AS 50 33 2 9 7 0 0 82 15 46
2017 AS-01 80 20 0 0 0 0 0 100 0 15
2017 AS-02 50 10 0 30 10 0 0 60 40 10
2014 AS 45 31 16 5 3 0 0 76 8 38
2014 AS-01 63 31 6 0 0 0 0 94 0 16
2014 AS-02 50 30 20 0 0 0 0 80 0 10
2011 AS 38 41 9 9 3 0 0 79 12 58
2011 AS-01 40 47 10 3 0 0 0 87 3 30
2008 AS 35 39 7 11 9 0 0 74 20 46
2008 AS-01 33 41 7 11 7 0 0 74 19 27

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 13 30 37 15 0 4 0 16 45 46
2018 AS-01 0 44 38 13 0 6 0 13 47 16
2017 AS 7 24 37 26 7 0 0 32 31 46
2017 AS-01 0 7 53 27 13 0 0 40 7 15
2017 AS-02 10 30 40 10 10 0 0 20 40 10
2014 AS 13 37 35 10 5 0 0 15 50 38
2014 AS-01 25 44 25 6 0 0 0 6 69 16
2014 AS-02 10 40 30 10 10 0 0 20 50 10
2011 AS 19 40 33 3 5 0 0 9 59 58
2011 AS-01 27 30 37 0 7 0 0 7 57 30
2008 AS 11 36 39 9 2 0 2 12 49 44
2008 AS-01 8 48 28 12 0 0 4 13 58 25

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 13 15 33 22 11 4 2 35 30 46
2018 AS-01 6 19 38 19 13 6 0 33 27 16
2017 AS 9 15 22 24 22 4 4 50 26 46
2017 AS-01 0 0 33 27 40 0 0 67 0 15
2017 AS-02 20 10 20 20 20 10 0 44 33 10
2014 AS 8 24 37 24 3 0 5 28 33 38
2014 AS-01 13 31 31 25 0 0 0 25 44 16
2014 AS-02 0 20 40 20 0 0 20 25 25 10
2011 AS 12 29 33 14 9 2 2 23 43 58
2011 AS-01 17 23 37 13 10 0 0 23 40 30
2008 AS 2 20 31 24 13 4 4 41 24 45
2008 AS-01 4 19 33 22 11 4 7 38 25 27

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 22 30 26 15 4 0 2 20 53 46
2018 AS-01 38 38 19 0 0 0 6 0 80 16
2017 AS 24 32 26 4 9 2 2 14 59 46
2017 AS-01 27 27 33 0 7 7 0 7 58 15
2017 AS-02 20 30 30 0 10 0 10 11 56 10
2014 AS 21 32 35 5 3 0 5 8 56 38
2014 AS-01 25 50 25 0 0 0 0 0 75 16
2014 AS-02 40 20 0 10 10 0 20 25 75 10
2011 AS 28 30 26 9 5 0 2 14 59 57
2011 AS-01 41 21 28 7 3 0 0 10 62 29
2008 AS 15 22 30 17 9 0 7 28 40 46
2008 AS-01 22 19 33 11 7 0 7 20 44 27

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 4 26 43 24 2 0 0 26 30 46
2018 AS-01 0 50 31 19 0 0 0 19 50 16
2017 AS 7 37 26 22 4 2 2 27 45 46
2017 AS-01 0 13 46 27 7 7 0 36 14 15
2017 AS-02 30 30 20 10 0 0 10 11 67 10
2014 AS 5 21 53 13 5 3 0 18 27 38
2014 AS-01 6 19 69 0 0 6 0 0 27 16
2014 AS-02 10 10 50 10 20 0 0 30 20 10
2011 AS 19 26 40 7 7 0 0 14 46 57
2011 AS-01 24 28 41 3 3 0 0 7 52 29
2008 AS 4 33 38 13 7 0 4 21 40 45
2008 AS-01 4 35 42 12 4 0 4 16 40 26

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 22 30 28 13 7 0 0 20 52 46
2018 AS-01 13 44 25 6 13 0 0 19 56 16
2017 AS 21 25 18 21 13 0 2 35 47 44
2017 AS-01 14 14 22 36 14 0 0 50 28 14
2017 AS-02 30 30 10 10 20 0 0 30 60 10
2014 AS 8 44 35 3 5 0 5 8 55 38
2014 AS-01 0 44 44 6 0 0 6 7 47 16
2014 AS-02 20 30 20 0 20 0 10 22 56 10
2011 AS 21 28 29 14 5 0 3 20 50 58
2011 AS-01 27 23 33 13 3 0 0 17 50 30
2008 AS 11 20 22 28 7 4 9 40 35 46
2008 AS-01 11 15 22 26 7 7 11 41 32 27

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 20 33 24 15 7 0 2 22 53 46
2018 AS-01 19 31 19 19 6 0 6 27 53 16
2017 AS 15 22 22 24 11 2 4 37 40 46
2017 AS-01 7 7 33 34 13 0 7 50 14 15
2017 AS-02 30 30 20 0 10 10 0 11 67 10
2014 AS 5 41 21 16 8 0 8 27 50 37
2014 AS-01 6 31 25 19 13 0 6 33 40 16
2011 AS 17 38 17 16 9 2 2 25 57 58
2011 AS-01 20 27 20 23 7 0 3 31 48 30
2008 AS 9 20 33 20 9 4 4 32 32 45
2008 AS-01 8 15 35 19 15 0 8 38 25 26

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 13 17 50 11 2 4 2 14 33 46
2018 AS-01 19 25 50 0 0 6 0 0 47 16
2017 AS 11 29 38 7 9 7 0 17 43 45
2017 AS-01 7 40 40 0 7 7 0 7 50 15
2017 AS-02 20 30 30 0 10 10 0 11 56 10
2014 AS 11 35 40 5 5 3 3 11 48 38
2014 AS-01 6 50 31 0 0 6 6 0 64 16
2014 AS-02 10 30 40 0 20 0 0 20 40 10
Top of Page

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 13 40 22 11 4 4 4 59 17 45
2018 AS-01 13 50 25 6 0 6 0 67 7 16
2017 AS 41 15 13 11 11 7 2 62 24 46
2017 AS-01 47 26 13 0 7 0 7 78 7 15
2017 AS-02 50 10 20 0 10 10 0 67 11 10
2014 AS 40 31 16 8 0 3 3 75 8 38
2014 AS-01 13 44 19 19 0 6 0 60 20 16
2014 AS-02 80 10 0 0 0 0 10 100 0 10

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 53 36 4 2 4 0 0 89 7 45
2018 AS-01 38 63 0 0 0 0 0 100 0 16
2017 AS 48 28 9 11 2 2 0 78 13 46
2017 AS-01 40 46 0 7 7 0 0 87 13 15
2017 AS-02 70 20 0 10 0 0 0 90 10 10
2014 AS 50 34 8 3 5 0 0 84 8 38
2014 AS-01 25 56 0 6 13 0 0 81 19 16
2014 AS-02 90 10 0 0 0 0 0 100 0 10

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 13 22 22 7 9 20 9 48 21 46
2018 AS-01 13 13 31 0 6 31 6 40 10 16
2017 AS 24 15 20 7 11 20 4 51 23 46
2017 AS-01 13 26 13 0 0 34 13 75 0 15
2017 AS-02 30 20 30 0 10 10 0 56 11 10
2014 AS 13 36 24 8 0 16 3 61 10 38
2014 AS-01 0 25 25 19 0 25 6 36 27 16
2014 AS-02 30 30 20 0 0 20 0 75 0 10

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 50 46 2 0 2 0 0 96 2 46
2018 AS-01 44 56 0 0 0 0 0 100 0 16
2017 AS 43 42 9 4 2 0 0 85 7 46
2017 AS-01 40 54 7 0 0 0 0 93 0 15
2017 AS-02 50 40 0 10 0 0 0 90 10 10
2014 AS 43 40 12 5 0 0 0 82 5 38
2014 AS-01 31 44 13 13 0 0 0 75 13 16
2014 AS-02 80 20 0 0 0 0 0 100 0 10

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 41 46 9 4 0 0 0 87 4 46
2018 AS-01 38 50 13 0 0 0 0 88 0 16
Top of Page

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 43 35 15 4 0 0 2 80 4 46
2018 AS-01 50 44 6 0 0 0 0 94 0 16
2017 AS 50 30 4 7 9 0 0 80 15 46
2017 AS-01 54 40 0 7 0 0 0 93 7 15
2017 AS-02 50 20 20 0 10 0 0 70 10 10
2014 AS 40 50 8 0 3 0 0 89 3 38
2014 AS-01 31 63 0 0 6 0 0 94 6 16
2014 AS-02 60 40 0 0 0 0 0 100 0 10
2011 AS 45 34 12 3 3 0 2 81 7 58
2011 AS-01 50 33 10 3 3 0 0 83 7 30
2008 AS 46 30 13 9 2 0 0 76 11 46
2008 AS-01 52 30 11 7 0 0 0 81 7 27

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 50 33 11 4 0 0 2 84 4 46
2018 AS-01 44 44 13 0 0 0 0 88 0 16
2017 AS 50 30 9 2 9 0 0 80 11 46
2017 AS-01 54 26 20 0 0 0 0 80 0 15
2017 AS-02 50 30 10 0 10 0 0 80 10 10
2014 AS 50 37 3 8 3 0 0 87 11 38
2014 AS-01 44 31 6 13 6 0 0 75 19 16
2014 AS-02 70 20 0 10 0 0 0 90 10 10
2011 AS 36 48 7 3 3 2 0 86 7 58
2011 AS-01 33 50 10 3 3 0 0 83 7 30
2008 AS 46 35 9 4 2 4 0 84 7 46
2008 AS-01 48 33 7 4 0 7 0 88 4 27

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 39 43 9 7 0 0 2 84 7 46
2018 AS-01 38 56 6 0 0 0 0 94 0 16
2017 AS 50 33 4 7 7 0 0 82 13 46
2017 AS-01 47 53 0 0 0 0 0 100 0 15
2017 AS-02 50 40 0 0 10 0 0 90 10 10
2014 AS 45 34 13 5 3 0 0 79 8 38
2014 AS-01 38 44 6 6 6 0 0 81 13 16
2014 AS-02 70 10 10 10 0 0 0 80 10 10
2011 AS 36 45 12 5 2 0 0 81 7 58
2011 AS-01 33 47 10 7 3 0 0 80 10 30
2008 AS 46 33 13 7 2 0 0 78 9 46
2008 AS-01 48 30 15 7 0 0 0 78 7 27

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 57 26 9 4 2 0 2 84 7 46
2018 AS-01 50 31 13 0 6 0 0 81 6 16
2017 AS 58 20 4 9 9 0 0 78 18 46
2017 AS-01 60 27 0 7 7 0 0 87 13 15
2017 AS-02 60 20 10 0 10 0 0 80 10 10

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 48 33 9 7 2 0 2 82 9 46
2018 AS-01 44 44 13 0 0 0 0 88 0 16
2017 AS 54 22 9 4 11 0 0 76 15 46
2017 AS-01 46 47 0 7 0 0 0 93 7 15
2017 AS-02 60 10 20 0 10 0 0 70 10 10
2014 AS 58 34 3 5 0 0 0 92 5 38
2014 AS-01 44 44 6 6 0 0 0 88 6 16
2014 AS-02 90 10 0 0 0 0 0 100 0 10
Top of Page

Senior Management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 20 35 24 4 4 13 0 63 10 46
2018 AS-01 25 25 19 6 0 25 0 67 8 16
2017 AS 24 43 15 9 4 4 0 70 14 46
2017 AS-01 20 66 7 0 0 7 0 93 0 15
2017 AS-02 20 50 10 10 10 0 0 70 20 10
2014 AS 29 45 13 5 0 8 0 80 6 38
2014 AS-01 25 38 13 6 0 19 0 77 8 16
2014 AS-02 40 50 10 0 0 0 0 90 0 10
2011 AS 21 29 19 16 7 7 2 55 25 58
2011 AS-01 27 20 13 17 7 13 3 56 28 30

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 20 46 17 9 4 4 0 68 14 46
2018 AS-01 19 50 6 13 0 13 0 79 14 16
2017 AS 24 45 18 9 4 0 0 69 13 46
2017 AS-01 13 73 13 0 0 0 0 87 0 15
2017 AS-02 30 30 20 10 10 0 0 60 20 10
2014 AS 27 47 16 3 5 3 0 76 8 38
2014 AS-01 19 50 19 0 13 0 0 69 13 16
2014 AS-02 40 50 10 0 0 0 0 90 0 10
2011 AS 9 33 22 22 12 2 0 42 35 58
2011 AS-01 10 33 20 17 17 3 0 45 34 30
2008 AS 24 50 20 4 2 0 0 74 7 46
2008 AS-01 19 48 22 7 4 0 0 67 11 27

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 20 24 35 11 4 7 0 47 16 46
2018 AS-01 13 13 50 13 0 13 0 29 14 16
2017 AS 22 37 19 9 4 9 0 64 14 46
2017 AS-01 20 54 19 0 0 7 0 79 0 15
2017 AS-02 30 20 20 10 10 10 0 56 22 10
2014 AS 19 44 16 8 3 11 0 70 12 38
2014 AS-01 13 31 25 6 6 19 0 54 15 16
2014 AS-02 20 60 10 0 0 10 0 89 0 10
2011 AS 5 31 31 24 5 3 0 38 30 58
2011 AS-01 3 37 23 23 7 7 0 43 32 30
2008 AS 11 57 20 9 0 4 0 70 9 46
2008 AS-01 4 52 22 15 0 7 0 60 16 27

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 18 47 18 11 4 2 0 66 16 45
2018 AS-01 13 50 19 13 0 6 0 67 13 16
2017 AS 22 39 28 4 4 2 0 62 9 46
2017 AS-01 27 40 33 0 0 0 0 67 0 15
2017 AS-02 20 30 40 0 10 0 0 50 10 10
2014 AS 16 63 10 11 0 0 0 79 11 38
2014 AS-01 6 69 6 19 0 0 0 75 19 16
2014 AS-02 20 70 10 0 0 0 0 90 0 10
2011 AS 7 28 31 24 9 2 0 35 33 58
2011 AS-01 10 23 20 33 10 3 0 34 45 30
2008 AS 20 52 17 11 0 0 0 72 11 46
2008 AS-01 11 59 22 7 0 0 0 70 7 27
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 15 59 20 4 2 0 0 74 7 46
2018 AS-01 25 56 13 6 0 0 0 81 6 16
2017 AS 37 43 11 4 4 0 0 80 9 46
2017 AS-01 34 46 20 0 0 0 0 80 0 15
2017 AS-02 40 40 10 0 10 0 0 80 10 10
2014 AS 43 47 8 3 0 0 0 89 3 38
2014 AS-01 25 63 6 6 0 0 0 88 6 16
2014 AS-02 70 30 0 0 0 0 0 100 0 10
2011 AS 16 48 12 19 3 2 0 65 23 58
2011 AS-01 23 37 7 27 3 3 0 62 31 30

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 24 54 9 7 7 0 0 78 13 46
2018 AS-01 25 44 13 19 0 0 0 69 19 16
2017 AS 26 48 11 13 2 0 0 74 15 46
2017 AS-01 27 47 13 13 0 0 0 74 13 15
2017 AS-02 20 50 20 0 10 0 0 70 10 10
2014 AS 40 47 8 3 3 0 0 87 5 38
2014 AS-01 19 56 13 6 6 0 0 75 13 16
2014 AS-02 70 30 0 0 0 0 0 100 0 10
2011 AS 24 55 5 7 5 3 0 82 13 58
2011 AS-01 17 57 7 10 7 3 0 76 17 30
2008 AS 46 46 2 4 2 0 0 91 7 46
2008 AS-01 37 48 4 7 4 0 0 85 11 27

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 20 38 29 7 4 2 0 59 11 45
2018 AS-01 31 31 19 13 0 6 0 67 13 16

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 17 20 20 15 11 13 4 45 32 46
2018 AS-01 19 6 19 6 13 25 13 40 30 16
2017 AS 11 34 20 7 11 11 7 55 21 46
2017 AS-01 20 33 13 7 7 13 7 66 17 15
2017 AS-02 0 30 20 10 10 10 20 43 29 10
2014 AS 13 23 21 16 3 13 11 48 24 38
2014 AS-01 6 13 13 25 0 25 19 33 44 16
2014 AS-02 20 40 20 0 10 10 0 67 11 10
2011 AS 14 16 22 26 12 7 3 33 42 58
2011 AS-01 17 10 27 20 17 10 0 30 41 30

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 26 37 24 11 2 0 0 63 13 46
2018 AS-01 31 44 19 6 0 0 0 75 6 16
2017 AS 37 39 17 4 2 0 0 76 7 46
2017 AS-01 40 40 19 0 0 0 0 81 0 15
2017 AS-02 50 30 10 10 0 0 0 80 10 10
2014 AS 47 34 11 8 0 0 0 81 8 38
2014 AS-01 38 31 13 19 0 0 0 69 19 16
2014 AS-02 70 20 10 0 0 0 0 90 0 10
2011 AS 26 47 21 4 0 2 0 75 4 57
2011 AS-01 30 37 27 3 0 3 0 69 3 30
2008 AS 45 43 5 5 0 2 0 91 5 44
2008 AS-01 38 46 4 8 0 4 0 88 8 26

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 13 20 24 22 15 0 7 35 40 46
2018 AS-01 13 13 19 19 25 0 13 29 50 16
2017 AS 18 21 13 20 17 4 7 44 42 46
2017 AS-01 7 19 27 20 7 7 13 33 34 15
2017 AS-02 30 30 0 10 20 10 0 67 33 10
2014 AS 13 21 31 16 13 3 3 36 31 38
2014 AS-01 6 6 31 19 25 6 6 14 50 16
2014 AS-02 30 20 30 10 10 0 0 50 20 10
2011 AS 3 24 22 28 16 3 3 30 46 58
2011 AS-01 0 33 17 23 17 3 7 37 44 30
2008 AS 4 36 22 24 11 0 2 41 36 45
2008 AS-01 0 31 19 35 12 0 4 32 48 26

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 22 43 26 0 0 9 0 71 0 46
2018 AS-01 19 38 19 0 0 25 0 75 0 16
2017 AS 35 28 26 9 2 0 0 63 11 46
2017 AS-01 27 40 34 0 0 0 0 66 0 15
2017 AS-02 40 20 20 10 10 0 0 60 20 10

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 35 41 17 2 2 2 0 78 4 46
2018 AS-01 38 44 13 0 0 6 0 87 0 16
2017 AS 35 51 7 4 2 0 0 87 7 45
2017 AS-01 34 53 7 7 0 0 0 87 7 15
2017 AS-02 60 30 0 10 0 0 0 90 10 10
2014 AS 40 52 5 3 0 0 0 92 3 38
2014 AS-01 38 56 6 0 0 0 0 94 0 16
2014 AS-02 50 40 0 10 0 0 0 90 10 10

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 37 43 9 7 2 2 0 82 9 46
2018 AS-01 25 56 13 0 0 6 0 87 0 16
2017 AS 39 54 0 7 0 0 0 93 7 46
2017 AS-01 27 73 0 0 0 0 0 100 0 15
2017 AS-02 50 40 0 10 0 0 0 90 10 10
2014 AS 21 57 11 5 3 3 0 81 8 38
2014 AS-01 25 38 19 13 6 0 0 63 19 16
2014 AS-02 40 50 0 0 0 10 0 100 0 10
2011 AS 22 40 21 9 5 3 0 64 14 58
2011 AS-01 23 37 20 10 7 3 0 62 17 30

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 46 46 4 2 2 0 0 91 4 46
2018 AS-01 38 56 6 0 0 0 0 94 0 16
2017 AS 43 39 9 7 2 0 0 83 9 46
2017 AS-01 40 54 6 0 0 0 0 94 0 15
2017 AS-02 50 30 10 10 0 0 0 80 10 10
2014 AS 35 52 8 5 0 0 0 87 5 38
2014 AS-01 31 44 13 13 0 0 0 75 13 16
2014 AS-02 40 60 0 0 0 0 0 100 0 10
2011 AS 22 40 21 9 7 2 0 63 16 58
2011 AS-01 27 30 23 7 10 3 0 59 17 30
2008 AS 37 57 7 0 0 0 0 93 0 46
2008 AS-01 33 63 4 0 0 0 0 96 0 27

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 37 35 17 9 2 0 0 72 11 46
2018 AS-01 25 50 19 6 0 0 0 75 6 16
2017 AS 32 35 22 4 7 0 0 67 11 46
2017 AS-01 34 54 13 0 0 0 0 87 0 15
2017 AS-02 30 40 20 0 10 0 0 70 10 10
2014 AS 27 47 21 5 0 0 0 73 5 38
2014 AS-01 19 50 19 13 0 0 0 69 13 16
2014 AS-02 30 60 10 0 0 0 0 90 0 10
2011 AS 14 36 28 14 7 2 0 51 21 58
2011 AS-01 17 37 20 13 10 3 0 55 24 30

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 35 46 13 4 2 0 0 80 7 46
2018 AS-01 25 56 19 0 0 0 0 81 0 16
2017 AS 37 39 13 7 4 0 0 76 11 46
2017 AS-01 34 54 13 0 0 0 0 87 0 15
2017 AS-02 50 30 10 10 0 0 0 80 10 10
2014 AS 40 44 11 5 0 0 0 84 5 38
2014 AS-01 31 44 13 13 0 0 0 75 13 16
2014 AS-02 60 40 0 0 0 0 0 100 0 10
2011 AS 11 39 25 14 11 2 0 50 25 57
2011 AS-01 13 40 20 7 17 3 0 55 24 30
2008 AS 33 54 9 4 0 0 0 87 4 46
2008 AS-01 22 67 7 4 0 0 0 89 4 27

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 30 28 22 11 2 4 2 63 14 46
2018 AS-01 19 44 13 13 0 6 6 71 14 16
2017 AS 37 15 26 13 4 4 0 54 18 46
2017 AS-01 47 13 26 0 0 13 0 70 0 15
2017 AS-02 40 20 30 10 0 0 0 60 10 10
2014 AS 37 28 19 3 8 5 0 69 11 38
2014 AS-01 31 25 25 6 13 0 0 56 19 16
2014 AS-02 60 30 0 0 10 0 0 90 10 10
2011 AS 16 22 22 24 9 3 3 41 35 58
2011 AS-01 23 17 17 27 13 0 3 41 41 30
2008 AS 41 22 24 4 0 9 0 69 5 46
2008 AS-01 33 22 26 4 0 15 0 65 4 27
Top of Page

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 AS 28 35 37 46
2018 AS-01 13 56 31 16
2017 AS 35 42 24 46
2017 AS-01 13 67 19 15
2017 AS-02 20 40 40 10
2014 AS 19 40 42 38
2014 AS-01 13 44 44 16
2014 AS-02 30 70 0 10
2011 AS 41 29 29 58
2011 AS-01 37 37 27 30

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 AS 8 31 31 8 0 23 13
2017 AS 19 12 44 6 13 6 16
2011 AS 21 4 67 4 9999 4 24
2011 AS-01 18 9 64 0 9999 9 11
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 15 15 17 9 2 30 11 52 19 46
2018 AS-01 19 13 19 6 0 31 13 56 11 16
2017 AS 18 20 13 4 7 34 4 61 18 45
2017 AS-01 29 14 14 0 0 36 7 76 0 14
2017 AS-02 10 30 20 0 0 40 0 67 0 10
2014 AS 5 19 16 5 2 40 13 51 16 38
2014 AS-01 0 6 19 13 0 44 19 17 33 16
2014 AS-02 20 20 10 0 0 40 10 80 0 10

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 30 24 20 7 2 15 2 66 11 46
2018 AS-01 44 25 13 6 0 13 0 79 7 16
2017 AS 30 35 11 9 4 11 0 73 15 46
2017 AS-01 40 46 7 7 0 0 0 87 7 15
2017 AS-02 30 30 10 0 0 30 0 86 0 10
2014 AS 13 40 24 3 2 13 5 65 6 38
2014 AS-01 6 50 19 6 0 13 6 69 8 16
2014 AS-02 20 30 20 0 0 20 10 71 0 10
2011 AS 23 46 14 7 5 5 0 72 13 57
2011 AS-01 31 38 14 7 7 3 0 71 14 29
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 11 33 4 7 4 33 7 74 19 45
2018 AS-01 13 27 7 7 0 40 7 75 13 15
2017 AS 19 24 13 2 0 35 6 74 4 46
2017 AS-01 27 7 13 0 0 40 13 72 0 15
2017 AS-02 10 50 20 0 0 20 0 75 0 10
2014 AS 8 21 18 0 0 43 11 62 0 38
2014 AS-01 0 19 25 0 0 44 13 43 0 16
2014 AS-02 20 30 0 0 0 40 10 100 0 10

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 27 40 13 4 4 11 0 75 10 45
2018 AS-01 33 47 0 7 0 13 0 92 8 15
2017 AS 28 42 15 2 2 9 2 78 5 46
2017 AS-01 27 54 13 0 0 0 7 86 0 15
2017 AS-02 20 40 20 0 0 20 0 75 0 10
2014 AS 16 29 24 3 0 27 3 63 4 38
2014 AS-01 6 19 31 0 0 44 0 44 0 16
2014 AS-02 20 30 10 10 0 20 10 71 14 10
2011 AS 26 48 12 2 3 9 0 81 6 58
2011 AS-01 33 37 17 0 7 7 0 75 7 30
Top of Page

Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 33 22 20 15 9 0 2 56 24 46
2018 AS-01 44 13 6 13 19 0 6 60 33 16
2017 AS 36 22 20 2 15 0 4 61 18 45
2017 AS-01 54 7 13 0 19 0 7 65 21 15
2017 AS-02 20 40 20 0 20 0 0 60 20 10

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 22 24 30 11 13 0 0 46 24 46
2018 AS-01 38 19 19 6 19 0 0 56 25 16
2017 AS 22 26 26 11 15 0 0 48 26 46
2017 AS-01 47 27 19 7 0 0 0 74 7 15
2017 AS-02 10 20 30 20 20 0 0 30 40 10

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 17 24 35 17 7 0 0 41 24 46
2018 AS-01 25 25 38 13 0 0 0 50 13 16
2017 AS 15 35 19 17 13 0 0 50 31 46
2017 AS-01 34 40 13 13 0 0 0 74 13 15
2017 AS-02 0 30 20 10 40 0 0 30 50 10

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 20 22 22 15 20 0 2 42 36 46
2018 AS-01 38 13 6 13 25 0 6 53 40 16
2017 AS 27 17 13 29 13 0 0 44 43 45
2017 AS-01 47 13 33 0 7 0 0 60 7 15
2017 AS-02 10 20 10 40 20 0 0 30 60 10

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 48 17 17 4 9 0 4 68 14 46
2018 AS-01 63 6 13 0 6 0 13 79 7 16
2017 AS 41 25 16 7 5 0 7 71 12 44
2017 AS-01 60 34 6 0 0 0 0 94 0 15
2017 AS-02 30 20 20 10 0 0 20 62 13 10

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 52 15 15 11 7 0 0 67 17 46
2018 AS-01 69 13 6 13 0 0 0 81 13 16
2017 AS 46 20 17 9 9 0 0 65 17 46
2017 AS-01 47 20 26 7 0 0 0 67 7 15
2017 AS-02 50 10 10 20 10 0 0 60 30 10

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 35 26 26 7 2 0 4 64 9 46
2018 AS-01 50 13 19 6 0 0 13 71 7 16
2017 AS 41 22 28 7 2 0 0 63 9 46
2017 AS-01 47 27 26 0 0 0 0 74 0 15
2017 AS-02 50 10 30 0 10 0 0 60 10 10

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 26 30 24 13 4 0 2 58 18 46
2018 AS-01 25 44 19 6 0 0 6 73 7 16
2017 AS 24 32 19 18 7 0 0 56 24 46
2017 AS-01 34 40 26 0 0 0 0 74 0 15
2017 AS-02 30 20 20 20 10 0 0 50 30 10

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 22 31 29 11 4 0 2 55 16 45
2018 AS-01 33 27 20 13 0 0 7 64 14 15
2017 AS 28 30 19 18 4 0 0 59 22 46
2017 AS-01 27 47 26 0 0 0 0 74 0 15
2017 AS-02 30 20 10 30 10 0 0 50 40 10

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 43 26 15 11 2 2 0 71 13 46
2018 AS-01 44 19 13 13 6 6 0 67 20 16
2017 AS 31 37 17 13 2 0 0 67 15 46
2017 AS-01 27 40 26 7 0 0 0 67 7 15
2017 AS-02 30 30 0 40 0 0 0 60 40 10

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 76 4 11 4 2 0 2 82 7 46
2018 AS-01 75 0 19 0 0 0 6 80 0 16
2017 AS 59 17 15 9 0 0 0 76 9 46
2017 AS-01 54 26 7 13 0 0 0 80 13 15
2017 AS-02 50 0 40 10 0 0 0 50 10 10

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 80 4 7 0 2 0 7 91 2 46
2018 AS-01 81 6 6 0 0 0 6 93 0 16

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 76 11 2 0 7 0 4 91 7 45
2018 AS-01 81 13 0 0 0 0 6 100 0 16
2017 AS 67 9 7 7 7 0 4 79 14 46
2017 AS-01 67 19 7 0 0 0 7 93 0 15
2017 AS-02 70 0 10 0 10 0 10 78 11 10

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 62 22 9 4 2 0 0 84 7 45
2018 AS-01 63 31 0 6 0 0 0 94 6 16
2017 AS 54 30 4 7 2 0 2 87 9 46
2017 AS-01 60 26 0 7 0 0 7 93 7 15
2017 AS-02 50 40 0 10 0 0 0 90 10 10

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 69 16 9 2 2 0 2 86 5 45
2018 AS-01 75 19 0 0 0 0 6 100 0 16
2017 AS 59 18 6 13 4 0 0 76 17 46
2017 AS-01 67 13 13 7 0 0 0 81 7 15
2017 AS-02 70 20 0 0 10 0 0 90 10 10

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 64 4 2 4 0 0 24 91 6 45
2018 AS-01 56 6 0 6 0 0 31 91 9 16
2017 AS 61 6 0 9 2 0 22 86 14 46
2017 AS-01 60 13 0 7 0 0 20 92 8 15
2017 AS-02 70 0 0 10 0 0 20 87 13 10

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 84 9 2 2 0 0 2 95 2 45
2018 AS-01 88 6 0 0 0 0 6 100 0 16
2017 AS 72 17 4 4 0 0 2 91 4 46
2017 AS-01 60 33 0 7 0 0 0 93 7 15
2017 AS-02 80 0 0 10 0 0 10 89 11 10

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 76 9 2 4 7 0 2 86 11 45
2018 AS-01 88 6 0 0 0 0 6 100 0 16
2017 AS 70 9 4 7 9 0 2 80 16 46
2017 AS-01 54 26 0 13 7 0 0 80 20 15
2017 AS-02 80 0 0 0 20 0 0 80 20 10

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 49 20 22 2 4 0 2 70 7 45
2018 AS-01 38 38 13 0 6 0 6 80 7 16
2017 AS 61 15 17 4 0 0 2 78 4 46
2017 AS-01 54 20 19 7 0 0 0 74 7 15
2017 AS-02 60 20 20 0 0 0 0 80 0 10

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 24 24 39 7 7 0 0 48 13 46
2018 AS-01 31 31 25 6 6 0 0 63 13 16
2017 AS 22 32 24 13 7 0 2 55 20 46
2017 AS-01 34 33 27 0 0 0 7 71 0 15
2017 AS-02 30 30 10 30 0 0 0 60 30 10

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 9 9 33 35 15 0 0 50 17 46
2018 AS-01 13 0 25 50 13 0 0 63 13 16
2017 AS 4 18 28 28 22 0 0 50 22 46
2017 AS-01 0 7 33 27 34 0 0 60 7 15
2017 AS-02 10 10 30 30 20 0 0 50 20 10

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 15 61 15 9 0 0 0 76 9 46
2018 AS-01 19 56 19 6 0 0 0 75 6 16
2017 AS 22 45 24 4 2 2 0 69 7 46
2017 AS-01 20 53 27 0 0 0 0 73 0 15
2017 AS-02 20 30 40 10 0 0 0 50 10 10

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 22 50 15 11 2 0 0 72 13 46
2018 AS-01 25 56 6 13 0 0 0 81 13 16
2017 AS 21 39 18 11 7 4 0 63 18 46
2017 AS-01 27 60 7 0 0 7 0 93 0 15
2017 AS-02 20 30 20 20 0 10 0 56 22 10
Top of Page

Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 48 17 13 7 13 0 2 49 51 46
2018 AS-01 63 13 0 0 19 0 6 67 33 16
2017 AS 44 18 17 6 9 4 2 47 53 46
2017 AS-01 67 13 7 6 7 0 0 67 33 15
2017 AS-02 30 20 20 0 20 10 0 33 67 10

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 AS 30 23
2017 AS 22 23

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 AS 30 23
2017 AS 31 23

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 AS 22 23
2017 AS 31 23

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 AS 52 23
2017 AS 48 23

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 AS 9 23
2017 AS 4 23

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 AS 35 23

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 AS 39 23
2017 AS 43 23

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 AS 9 48 9 9 4 22 23
2017 AS 18 57 8 4 13 0 23

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 AS 57 43 23

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 36 27 5 18 9 0 5 67 29 22
2017 AS 39 31 4 9 4 4 9 80 15 23

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 9 17 4 13 22 4 30 40 53 23
2017 AS 9 4 16 0 13 13 44 31 31 23

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 61 7 11 2 11 0 9 74 14 46
2018 AS-01 56 13 13 0 13 0 6 73 13 16
Report a problem or mistake on this page
Date modified: