2018 Public Service Employee Survey Results for Canadian Space Agency by Question 89. Are you a member of a visible minority group?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 38 43 6 6 4 0 3 83 11 81
2018 Non-visible minority 35 46 10 7 1 0 0 82 8 396
2017 Visible minority 40 44 6 8 1 0 1 85 9 83
2017 Non-visible minority 42 40 9 6 3 0 0 82 9 373
2014 Visible minority 29 40 15 9 7 0 0 69 16 54
2014 Non-visible minority 39 41 11 6 3 0 0 80 9 396
2011 Visible minority 42 33 15 8 1 0 1 76 9 84
2011 Non-visible minority 43 40 10 4 2 0 1 83 7 528
2008 Visible minority 31 43 7 15 1 0 1 76 17 67
2008 Non-visible minority 37 39 13 8 1 0 2 78 9 477

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 37 40 16 7 0 0 0 77 7 81
2018 Non-visible minority 48 41 6 3 2 0 0 90 5 396
2017 Visible minority 53 36 4 3 2 0 1 90 6 83
2017 Non-visible minority 47 41 8 3 1 0 0 88 4 372
2014 Visible minority 40 48 4 6 0 0 2 90 6 54
2014 Non-visible minority 40 43 10 6 2 0 0 82 8 396
2011 Visible minority 49 34 7 8 2 0 0 83 10 83
2011 Non-visible minority 52 33 9 4 2 0 0 86 6 528
2008 Visible minority 54 31 6 7 1 0 0 85 9 67
2008 Non-visible minority 44 41 7 6 1 0 0 85 8 477

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 30 48 15 7 0 0 0 78 7 79
2018 Non-visible minority 45 42 5 5 2 0 0 88 7 392
2017 Visible minority 51 34 7 4 3 0 1 85 8 83
2017 Non-visible minority 50 39 6 4 1 0 0 89 5 373
2014 Visible minority 46 34 8 11 2 0 0 79 13 54
2014 Non-visible minority 48 34 8 7 2 0 0 83 9 396
2011 Visible minority 48 31 11 4 5 1 0 80 9 84
2011 Non-visible minority 49 39 6 4 2 0 0 88 6 528
2008 Visible minority 49 39 1 6 4 0 0 88 10 67
2008 Non-visible minority 44 41 6 6 1 0 0 86 8 477

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 39 39 7 12 4 0 0 77 16 80
2018 Non-visible minority 43 37 13 4 2 0 1 82 5 395
2017 Visible minority 38 31 13 8 4 0 5 73 13 83
2017 Non-visible minority 46 37 9 5 3 0 0 83 7 373
2014 Visible minority 43 27 14 7 4 2 4 73 12 54
2014 Non-visible minority 35 39 15 6 3 1 1 75 10 396
2011 Visible minority 32 45 12 5 5 1 0 78 9 84
2011 Non-visible minority 41 37 11 6 3 0 1 79 10 528

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 37 40 15 6 1 0 0 78 7 81
2018 Non-visible minority 38 46 9 5 3 0 0 84 8 395
2017 Visible minority 39 43 9 7 2 0 0 82 9 83
2017 Non-visible minority 40 43 9 6 2 0 0 83 8 373
2014 Visible minority 36 39 15 9 0 0 0 76 9 54
2014 Non-visible minority 35 41 12 8 4 0 0 76 12 396
2011 Visible minority 47 32 14 6 1 0 0 79 7 84
2011 Non-visible minority 42 41 10 4 3 0 0 83 7 528
2008 Visible minority 42 32 18 6 2 0 0 74 8 66
2008 Non-visible minority 41 39 10 7 2 0 0 80 10 475

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 16 40 19 11 11 1 1 57 23 80
2018 Non-visible minority 29 41 16 10 4 1 0 70 15 393
2017 Visible minority 22 35 13 19 10 0 0 57 29 83
2017 Non-visible minority 27 43 13 12 5 0 0 70 17 373
2014 Visible minority 21 33 23 14 9 0 0 54 23 54
2014 Non-visible minority 22 42 16 15 5 0 0 64 20 396
2011 Visible minority 21 40 19 9 10 0 0 61 20 84
2011 Non-visible minority 26 40 17 13 5 0 0 65 18 527

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 30 41 15 9 3 0 2 73 12 81
2018 Non-visible minority 27 45 17 8 2 0 0 72 11 396
2017 Visible minority 24 42 21 10 3 0 0 66 13 83
2017 Non-visible minority 29 44 13 9 5 0 0 73 14 373

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 47 45 6 2 0 0 0 92 2 81
2018 Non-visible minority 45 41 8 4 1 0 0 87 6 393
2017 Visible minority 40 35 16 7 2 0 0 76 9 83
2017 Non-visible minority 42 40 10 5 4 0 0 82 9 371
2014 Visible minority 36 44 15 2 0 4 0 83 2 54
2014 Non-visible minority 35 43 14 7 1 0 0 78 8 396
2011 Visible minority 48 40 7 1 2 1 0 90 4 84
2011 Non-visible minority 40 43 8 5 2 1 0 84 8 528
2008 Visible minority 49 31 13 3 3 0 0 81 6 67
2008 Non-visible minority 44 36 12 5 3 0 0 80 8 475

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 34 36 19 7 4 1 0 71 11 81
2018 Non-visible minority 31 43 15 8 3 0 0 74 11 393
2017 Visible minority 27 42 18 9 4 0 0 68 14 83
2017 Non-visible minority 34 37 13 10 5 1 0 71 16 372

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 51 37 10 2 0 0 0 88 2 81
2018 Non-visible minority 52 39 5 2 1 0 0 91 3 392
2017 Visible minority 57 33 9 0 1 0 0 90 1 83
2017 Non-visible minority 50 39 8 2 1 0 0 89 3 373
2014 Visible minority 59 33 5 4 0 0 0 91 4 54
2014 Non-visible minority 58 30 9 2 1 0 0 88 3 396
2011 Visible minority 67 25 8 0 0 0 0 92 0 84
2011 Non-visible minority 60 32 5 1 1 0 0 93 3 528

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 30 39 13 9 7 1 0 70 17 81
2018 Non-visible minority 32 43 17 6 2 0 0 74 9 392
2017 Visible minority 26 42 16 11 6 0 0 68 16 83
2017 Non-visible minority 33 45 11 7 4 0 1 78 10 372
2014 Visible minority 21 38 14 13 14 0 0 59 27 54
2014 Non-visible minority 26 47 14 9 4 0 0 73 13 396
2011 Visible minority 26 45 14 7 7 0 1 71 14 84
2011 Non-visible minority 38 42 9 6 4 0 0 81 10 528

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 35 33 14 8 8 1 0 69 17 80
2018 Non-visible minority 34 40 14 9 2 0 0 75 12 392
2017 Visible minority 41 27 12 13 7 0 0 68 20 83
2017 Non-visible minority 38 36 11 10 4 0 0 74 15 373
2014 Visible minority 23 47 13 9 9 0 0 69 18 54
2014 Non-visible minority 32 41 13 10 4 0 0 72 14 396

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 34 37 15 6 6 1 1 72 12 81
2018 Non-visible minority 29 43 15 10 2 0 0 73 12 392
2017 Visible minority 36 37 8 13 7 0 0 73 19 83
2017 Non-visible minority 33 40 13 9 3 1 0 73 13 372
2014 Visible minority 28 34 21 9 7 0 0 62 16 54
2014 Non-visible minority 30 42 15 9 3 0 0 72 12 396
2011 Visible minority 36 44 7 9 1 1 1 82 11 84
2011 Non-visible minority 35 42 14 6 3 0 0 77 9 528

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 47 35 13 5 0 0 0 82 5 80
2018 Non-visible minority 45 42 8 4 1 0 0 87 5 394
2017 Visible minority 49 38 8 2 2 0 0 87 4 83
2017 Non-visible minority 44 41 10 4 2 0 0 85 5 373
2014 Visible minority 50 36 13 2 0 0 0 85 2 54
2014 Non-visible minority 45 36 12 5 2 0 0 81 7 396
2011 Visible minority 57 29 10 4 1 0 0 85 5 84
2011 Non-visible minority 49 40 6 3 2 0 0 89 4 528
2008 Visible minority 48 36 13 3 0 0 0 84 3 67
2008 Non-visible minority 45 44 5 5 1 0 0 89 6 476

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 22 45 21 7 1 3 2 70 9 80
2018 Non-visible minority 30 31 19 13 6 0 0 61 19 395
2017 Visible minority 33 42 14 8 3 0 0 75 11 83
2017 Non-visible minority 28 34 16 15 7 0 0 63 22 372
2014 Visible minority 24 36 29 8 3 0 0 60 11 54
2014 Non-visible minority 26 41 17 10 5 0 0 68 15 396
2011 Visible minority 22 47 22 7 2 0 0 69 9 84
2011 Non-visible minority 22 34 22 14 8 0 1 56 22 528
2008 Visible minority 12 49 27 7 4 0 0 61 12 67
2008 Non-visible minority 17 29 26 16 12 0 0 46 28 476

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 6 25 46 15 5 1 1 20 32 81
2018 Non-visible minority 10 30 38 15 5 1 2 20 41 395
2017 Visible minority 7 25 39 25 2 0 2 27 33 82
2017 Non-visible minority 12 26 41 13 6 0 2 19 38 370
2014 Visible minority 12 35 26 15 9 0 2 25 48 53
2014 Non-visible minority 12 34 35 14 5 0 1 19 46 396
2011 Visible minority 8 21 28 26 7 1 8 37 33 83
2011 Non-visible minority 10 30 36 15 6 0 1 22 41 525
2008 Visible minority 19 21 33 18 3 0 6 22 43 67
2008 Non-visible minority 13 36 32 13 5 0 1 18 50 476

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 4 15 35 28 8 7 3 40 21 81
2018 Non-visible minority 6 17 34 26 12 2 3 40 25 392
2017 Visible minority 8 11 31 19 23 4 4 46 21 81
2017 Non-visible minority 8 21 34 22 10 2 3 34 30 370
2014 Visible minority 21 14 20 24 9 4 8 37 40 54
2014 Non-visible minority 15 25 34 15 7 1 3 22 42 395
2011 Visible minority 5 10 22 29 19 5 11 56 17 81
2011 Non-visible minority 6 19 34 23 14 2 2 39 25 525
2008 Visible minority 10 21 27 24 7 4 6 35 35 67
2008 Non-visible minority 13 34 26 15 9 1 2 25 48 476

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 21 28 24 15 2 4 5 19 54 81
2018 Non-visible minority 24 34 26 10 3 1 2 13 60 394
2017 Visible minority 21 31 22 11 7 3 4 20 57 83
2017 Non-visible minority 24 33 27 7 5 1 3 13 59 372
2014 Visible minority 27 18 31 16 0 2 5 17 49 54
2014 Non-visible minority 33 29 23 8 4 1 2 13 64 396
2011 Visible minority 9 24 39 11 7 4 7 20 37 83
2011 Non-visible minority 18 29 29 13 8 1 1 22 48 526
2008 Visible minority 24 18 27 12 9 1 9 23 47 67
2008 Non-visible minority 21 33 28 12 4 1 1 16 56 477

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 5 19 31 33 8 1 2 43 25 80
2018 Non-visible minority 10 26 34 22 4 1 2 28 37 392
2017 Visible minority 7 17 30 21 21 1 3 44 25 82
2017 Non-visible minority 9 24 34 21 9 0 2 31 34 372
2014 Visible minority 10 20 33 25 4 2 6 32 32 54
2014 Non-visible minority 8 25 39 19 7 1 2 26 34 395
2011 Visible minority 6 14 39 26 8 2 5 37 22 83
2011 Non-visible minority 8 27 33 22 8 1 1 31 36 526
2008 Visible minority 10 16 34 21 12 0 6 35 29 67
2008 Non-visible minority 13 34 33 13 5 1 1 18 48 477

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 9 29 34 14 8 4 2 23 41 81
2018 Non-visible minority 18 29 26 16 6 2 3 22 50 393
2017 Visible minority 11 33 19 19 14 1 3 35 46 82
2017 Non-visible minority 17 29 26 14 8 1 5 24 49 371
2014 Visible minority 19 33 28 11 7 0 2 19 53 54
2014 Non-visible minority 21 34 26 10 4 1 4 15 57 395
2011 Visible minority 13 20 26 25 6 2 8 34 36 83
2011 Non-visible minority 19 31 27 14 7 1 3 21 51 525
2008 Visible minority 21 24 25 13 7 0 9 23 49 67
2008 Non-visible minority 21 31 25 14 6 0 2 21 53 477

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 5 5 27 34 14 6 9 57 11 80
2018 Non-visible minority 9 14 32 28 10 3 4 41 24 389
2017 Visible minority 2 10 22 29 20 1 16 59 14 82
2017 Non-visible minority 6 16 27 26 18 3 4 47 24 372
2014 Visible minority 7 7 15 19 26 8 19 60 20 53
2014 Non-visible minority 4 13 28 31 17 1 5 52 18 396
2011 Visible minority 2 11 17 31 19 9 11 62 16 83
2011 Non-visible minority 4 12 28 28 20 3 5 52 17 525
2008 Visible minority 10 18 25 27 6 1 12 38 33 67
2008 Non-visible minority 12 20 26 25 11 3 4 39 33 476

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 8 26 35 17 9 1 5 27 36 81
2018 Non-visible minority 14 30 33 14 4 3 2 19 46 395
2017 Visible minority 15 20 34 14 8 2 6 24 39 82
2017 Non-visible minority 14 26 40 12 6 1 2 18 41 373
2014 Visible minority 18 26 20 24 6 0 7 31 47 54
2014 Non-visible minority 15 27 38 10 6 1 2 17 44 395
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 24 36 17 10 1 8 4 68 12 81
2018 Non-visible minority 25 41 15 10 3 5 2 71 14 392
2017 Visible minority 25 37 10 6 6 7 9 74 14 83
2017 Non-visible minority 28 36 13 8 6 5 6 70 15 373
2014 Visible minority 24 27 25 2 7 4 11 60 10 54
2014 Non-visible minority 29 33 15 9 6 4 3 68 16 396

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 40 39 9 6 4 2 0 81 11 81
2018 Non-visible minority 48 35 8 6 2 1 0 83 9 393
2017 Visible minority 41 37 12 5 4 1 0 78 10 83
2017 Non-visible minority 48 35 8 4 3 0 1 85 7 373
2014 Visible minority 38 29 15 9 7 2 0 69 16 54
2014 Non-visible minority 48 33 9 7 3 1 0 81 10 396

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 14 22 19 8 8 26 2 50 23 80
2018 Non-visible minority 13 26 19 14 7 18 3 50 26 393
2017 Visible minority 11 19 21 7 7 28 7 45 21 83
2017 Non-visible minority 11 20 20 12 7 23 7 44 26 373
2014 Visible minority 9 20 12 11 11 27 9 47 34 54
2014 Non-visible minority 11 24 18 16 8 19 4 46 31 395

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 55 31 7 6 0 1 0 87 6 81
2018 Non-visible minority 49 40 7 4 1 0 0 88 5 394
2017 Visible minority 45 32 14 7 2 0 0 77 10 83
2017 Non-visible minority 52 38 6 3 1 0 0 90 4 373
2014 Visible minority 42 39 7 7 5 0 0 81 12 54
2014 Non-visible minority 48 40 8 3 1 0 0 88 4 396

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 39 42 8 7 0 2 1 85 7 81
2018 Non-visible minority 42 43 11 3 1 1 0 85 4 394
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 45 36 7 9 0 0 2 83 10 79
2018 Non-visible minority 41 37 12 6 3 0 0 78 9 393
2017 Visible minority 36 40 13 6 3 0 1 77 10 83
2017 Non-visible minority 41 39 11 5 2 1 0 81 7 372
2014 Visible minority 35 43 9 9 2 2 0 80 11 54
2014 Non-visible minority 36 42 11 8 3 1 0 78 11 396
2011 Visible minority 36 37 15 5 6 1 1 74 11 84
2011 Non-visible minority 37 36 13 9 5 1 0 73 14 528
2008 Visible minority 27 39 9 13 12 0 0 66 25 67
2008 Non-visible minority 29 34 16 13 6 0 1 64 20 476

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 51 29 9 7 0 2 1 83 7 79
2018 Non-visible minority 50 35 10 4 1 1 0 85 5 392
2017 Visible minority 45 36 10 3 3 1 2 83 7 83
2017 Non-visible minority 48 36 8 3 1 2 1 87 5 373
2014 Visible minority 42 31 14 7 3 2 0 75 11 54
2014 Non-visible minority 44 36 11 3 2 3 0 84 5 396
2011 Visible minority 36 32 20 5 4 2 1 70 8 84
2011 Non-visible minority 46 33 12 5 3 1 0 80 8 528
2008 Visible minority 33 31 15 7 9 3 1 67 17 67
2008 Non-visible minority 36 32 17 8 4 1 1 70 12 477

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 45 40 7 7 0 0 1 86 7 78
2018 Non-visible minority 48 33 12 5 1 0 0 81 7 392
2017 Visible minority 48 34 12 3 3 0 0 82 6 83
2017 Non-visible minority 44 41 7 5 2 1 1 87 6 373
2014 Visible minority 46 34 9 7 4 0 0 80 11 54
2014 Non-visible minority 40 40 11 5 3 1 0 80 9 395
2011 Visible minority 38 33 19 5 4 0 1 72 8 84
2011 Non-visible minority 42 38 10 6 3 0 0 80 9 528
2008 Visible minority 34 33 12 7 13 0 0 67 21 67
2008 Non-visible minority 35 34 14 12 5 0 0 69 17 476

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 57 27 9 2 3 1 0 86 6 79
2018 Non-visible minority 60 24 11 3 2 0 0 84 4 392
2017 Visible minority 49 32 10 3 4 2 0 82 8 83
2017 Non-visible minority 57 30 6 3 2 2 1 89 5 373

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 54 28 9 7 1 1 0 82 8 79
2018 Non-visible minority 52 29 11 3 3 0 0 82 6 393
2017 Visible minority 50 28 11 4 5 0 1 79 10 83
2017 Non-visible minority 52 30 10 4 3 0 1 83 7 373
2014 Visible minority 37 36 20 4 3 0 0 73 7 54
2014 Non-visible minority 47 33 10 6 2 0 0 81 9 396
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 18 29 17 0 19 5 12 57 23 17
2018 Non-visible minority 28 30 19 6 1 4 13 69 9 138
2017 Visible minority 8 39 25 13 8 3 4 51 22 25
2017 Non-visible minority 26 31 21 6 2 3 12 67 9 127
2014 Visible minority 16 32 15 8 8 0 21 61 20 13
2014 Non-visible minority 18 44 15 8 2 2 12 72 11 121

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 27 39 16 9 5 4 0 69 15 81
2018 Non-visible minority 27 34 20 12 3 5 0 64 15 397
2017 Visible minority 29 27 17 8 9 10 0 62 18 83
2017 Non-visible minority 23 37 19 11 4 6 0 64 16 373
2014 Visible minority 25 25 19 5 10 15 0 60 18 54
2014 Non-visible minority 24 43 18 8 3 5 0 70 11 396
2011 Visible minority 23 38 17 9 3 9 0 67 14 84
2011 Non-visible minority 24 34 19 11 5 7 1 62 17 528

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 26 32 17 16 6 3 0 60 23 79
2018 Non-visible minority 22 34 23 14 6 1 0 56 21 397
2017 Visible minority 20 31 21 13 9 7 0 54 24 83
2017 Non-visible minority 19 33 24 13 8 3 0 54 21 373
2014 Visible minority 17 30 31 7 8 7 0 50 16 54
2014 Non-visible minority 18 43 20 12 4 2 0 63 17 396
2011 Visible minority 22 43 21 7 7 1 0 65 14 84
2011 Non-visible minority 24 36 21 11 6 2 0 61 17 528
2008 Visible minority 19 25 24 18 12 1 0 45 30 67
2008 Non-visible minority 18 41 21 11 7 2 0 60 18 477

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 20 31 19 14 8 7 0 56 24 80
2018 Non-visible minority 16 31 26 16 7 4 0 49 24 391
2017 Visible minority 15 25 29 10 10 10 1 45 22 83
2017 Non-visible minority 10 32 29 16 9 5 0 44 26 373
2014 Visible minority 15 28 31 11 8 7 0 46 21 54
2014 Non-visible minority 12 37 26 15 5 6 0 51 21 396
2011 Visible minority 10 42 23 8 8 7 1 57 18 84
2011 Non-visible minority 12 37 21 18 7 5 0 52 26 528
2008 Visible minority 7 21 30 21 13 6 1 31 37 67
2008 Non-visible minority 7 35 25 18 8 7 0 46 28 476

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 16 33 20 20 4 7 0 53 25 81
2018 Non-visible minority 17 37 26 15 4 2 0 55 19 397
2017 Visible minority 16 36 17 11 8 12 0 60 21 82
2017 Non-visible minority 16 45 19 13 6 1 0 61 20 372
2014 Visible minority 13 40 26 11 5 6 0 56 17 54
2014 Non-visible minority 18 38 24 14 5 2 0 57 19 396
2011 Visible minority 15 56 12 12 2 2 0 73 15 84
2011 Non-visible minority 14 40 20 16 7 2 0 56 24 526
2008 Visible minority 12 34 25 12 16 0 0 46 28 67
2008 Non-visible minority 16 40 22 13 7 2 0 57 20 477
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 22 41 15 12 7 2 0 65 20 80
2018 Non-visible minority 21 43 19 11 5 1 0 65 16 394
2017 Visible minority 19 43 19 8 8 4 0 64 16 83
2017 Non-visible minority 23 43 14 13 6 1 0 67 19 371
2014 Visible minority 25 44 16 5 5 0 4 72 11 54
2014 Non-visible minority 25 45 17 10 3 1 0 70 13 396
2011 Visible minority 27 43 14 11 3 2 0 72 14 83
2011 Non-visible minority 19 41 16 17 6 1 0 61 23 528

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 26 39 11 13 5 1 4 69 19 81
2018 Non-visible minority 30 43 14 8 2 2 1 75 10 395
2017 Visible minority 23 40 19 9 4 5 0 67 14 83
2017 Non-visible minority 36 43 11 7 2 1 1 80 9 372
2014 Visible minority 35 47 7 9 2 0 0 82 11 54
2014 Non-visible minority 39 43 10 5 2 1 0 83 7 396
2011 Visible minority 31 37 11 8 8 5 0 71 17 83
2011 Non-visible minority 40 37 10 7 2 3 1 80 10 528
2008 Visible minority 21 28 13 16 10 6 4 55 30 67
2008 Non-visible minority 25 38 14 12 6 4 1 66 19 477

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 33 39 14 9 5 0 0 72 14 81
2018 Non-visible minority 28 45 20 4 2 0 0 74 6 392

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 17 23 19 14 13 14 1 46 31 81
2018 Non-visible minority 14 27 24 14 8 10 3 47 26 395
2017 Visible minority 16 19 20 19 16 4 6 39 39 83
2017 Non-visible minority 16 25 18 15 10 12 4 49 30 371
2014 Visible minority 22 16 18 21 21 2 0 39 43 54
2014 Non-visible minority 15 29 19 15 10 10 2 50 28 396
2011 Visible minority 9 22 22 7 19 14 8 40 33 84
2011 Non-visible minority 13 26 19 15 8 16 3 48 28 528

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 25 34 20 11 9 1 0 59 20 80
2018 Non-visible minority 20 42 18 12 5 2 0 63 18 394
2017 Visible minority 27 31 17 10 10 1 5 61 21 83
2017 Non-visible minority 27 43 14 9 6 2 0 71 15 371
2014 Visible minority 16 35 16 14 14 0 4 53 30 54
2014 Non-visible minority 25 40 17 9 6 2 0 66 16 396
2011 Visible minority 24 37 11 17 8 3 0 64 26 84
2011 Non-visible minority 32 37 13 11 5 1 0 70 17 528
2008 Visible minority 15 33 16 13 19 3 0 49 34 67
2008 Non-visible minority 23 35 17 15 8 1 1 59 24 477

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 16 21 25 14 21 2 0 38 36 79
2018 Non-visible minority 10 23 20 25 17 3 2 35 44 392
2017 Visible minority 16 16 15 19 25 1 8 34 49 83
2017 Non-visible minority 12 20 18 25 19 2 4 34 48 371
2014 Visible minority 7 15 18 24 32 0 4 23 58 54
2014 Non-visible minority 7 20 17 25 26 2 3 28 54 396
2011 Visible minority 9 27 20 13 24 3 3 39 40 84
2011 Non-visible minority 11 22 18 21 22 1 4 35 46 528
2008 Visible minority 15 16 19 13 33 0 3 32 48 67
2008 Non-visible minority 11 25 14 24 21 1 4 37 48 476

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 18 34 23 9 9 6 0 56 20 81
2018 Non-visible minority 18 41 26 9 3 3 0 61 12 394
2017 Visible minority 16 36 18 12 9 4 4 57 23 83
2017 Non-visible minority 19 43 22 8 5 3 0 64 13 372

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 33 43 9 5 8 2 0 78 13 81
2018 Non-visible minority 45 42 11 1 0 1 0 88 1 392
2017 Visible minority 38 39 9 6 6 3 0 80 12 83
2017 Non-visible minority 43 44 8 2 0 3 0 89 2 372
2014 Visible minority 33 27 27 6 5 2 0 61 11 54
2014 Non-visible minority 45 39 11 2 1 3 0 86 3 396

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 33 45 8 6 8 0 0 77 14 81
2018 Non-visible minority 42 44 9 2 1 2 0 88 4 394
2017 Visible minority 40 35 13 5 7 1 0 75 12 83
2017 Non-visible minority 41 43 12 2 1 1 0 85 3 373
2014 Visible minority 35 30 20 6 7 2 0 67 13 54
2014 Non-visible minority 43 41 8 3 1 2 0 87 5 396
2011 Visible minority 37 45 10 4 4 1 0 83 7 84
2011 Non-visible minority 39 43 10 3 2 2 0 84 6 528

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 42 47 4 6 3 0 0 88 8 81
2018 Non-visible minority 50 41 7 2 0 0 0 91 2 393
2017 Visible minority 44 40 6 6 4 0 0 84 10 83
2017 Non-visible minority 49 39 8 2 2 0 0 88 4 373
2014 Visible minority 41 40 9 4 7 0 0 81 11 54
2014 Non-visible minority 51 37 8 2 2 0 0 88 4 394
2011 Visible minority 43 46 7 4 1 0 0 89 5 84
2011 Non-visible minority 46 41 7 3 2 0 0 88 5 527
2008 Visible minority 24 43 21 6 6 0 0 67 12 67
2008 Non-visible minority 34 46 11 6 3 0 1 80 9 477

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 40 31 15 13 1 0 0 70 15 81
2018 Non-visible minority 39 37 16 6 2 0 0 77 7 392
2017 Visible minority 42 28 16 7 4 0 1 72 12 83
2017 Non-visible minority 40 33 17 5 4 1 0 73 9 372
2014 Visible minority 38 36 22 0 4 0 0 75 4 54
2014 Non-visible minority 37 38 14 8 4 0 0 75 11 396
2011 Visible minority 44 35 13 5 3 0 0 79 8 84
2011 Non-visible minority 41 37 12 5 4 0 0 79 9 528

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 39 31 18 9 4 0 0 69 13 81
2018 Non-visible minority 38 40 15 5 3 0 0 78 8 392
2017 Visible minority 39 28 18 11 3 0 0 67 14 83
2017 Non-visible minority 35 39 16 6 3 0 0 75 10 373
2014 Visible minority 31 43 18 0 5 2 0 76 5 54
2014 Non-visible minority 34 41 13 9 3 0 0 75 12 396
2011 Visible minority 39 43 7 7 3 0 0 82 10 84
2011 Non-visible minority 39 40 11 5 4 0 0 79 9 528
2008 Visible minority 24 36 24 7 6 3 0 62 14 67
2008 Non-visible minority 29 43 17 10 1 0 0 72 11 477

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 41 27 17 7 6 3 0 69 13 81
2018 Non-visible minority 43 24 19 8 4 2 1 69 12 394
2017 Visible minority 35 26 26 9 4 0 0 61 13 83
2017 Non-visible minority 42 27 14 5 6 3 2 73 12 373
2014 Visible minority 40 27 22 6 5 0 0 67 11 54
2014 Non-visible minority 41 29 13 9 3 4 0 73 13 396
2011 Visible minority 43 29 10 7 6 6 0 76 14 84
2011 Non-visible minority 46 24 12 8 5 4 0 74 14 528
2008 Visible minority 27 30 16 13 9 4 0 59 23 67
2008 Non-visible minority 36 29 16 10 6 3 1 67 16 477
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Visible minority 18 50 33 81
2018 Non-visible minority 23 47 30 396
2017 Visible minority 26 46 28 83
2017 Non-visible minority 22 49 29 371
2014 Visible minority 20 40 40 54
2014 Non-visible minority 16 49 35 396
2011 Visible minority 27 47 26 84
2011 Non-visible minority 21 57 23 528

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Visible minority 20 59 14 0 0 8 15
2018 Non-visible minority 18 30 36 8 5 3 92
2017 Visible minority 9 33 27 16 16 0 18
2017 Non-visible minority 17 27 35 11 5 5 83
2014 Visible minority 0 45 55 0 9999 0 11
2014 Non-visible minority 22 26 27 18 9999 7 63
2011 Visible minority 13 26 37 4 9999 20 22
2011 Non-visible minority 20 24 34 10 9999 13 107
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 16 84 81
2018 Non-visible minority 11 89 396

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Visible minority 58 13
2018 Non-visible minority 48 45

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 13
2018 Non-visible minority 0 45

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 13
2018 Non-visible minority 0 45

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Visible minority 51 13
2018 Non-visible minority 48 45

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 13
2018 Non-visible minority 27 45

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 13
2018 Non-visible minority 0 45

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Visible minority 49 13
2018 Non-visible minority 24 45

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 43 13
2018 Non-visible minority 70 45

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 11
2018 Non-visible minority 0 44

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 44 11
2018 Non-visible minority 40 44

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 11
2018 Non-visible minority 15 44

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 22 14 21 4 6 27 6 54 15 79
2018 Non-visible minority 14 17 19 6 4 35 4 51 17 395
2017 Visible minority 14 10 13 9 10 29 16 42 34 83
2017 Non-visible minority 14 18 13 6 4 37 8 59 18 372
2014 Visible minority 17 15 22 12 9 17 9 42 29 54
2014 Non-visible minority 15 19 16 8 4 33 5 55 19 395

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 30 33 16 8 4 7 1 69 13 81
2018 Non-visible minority 30 38 15 7 1 8 1 75 9 393
2017 Visible minority 28 33 11 7 7 15 0 71 16 83
2017 Non-visible minority 29 40 16 5 2 7 1 75 8 372
2014 Visible minority 32 33 14 6 7 7 0 71 13 54
2014 Non-visible minority 34 41 12 5 3 5 0 79 8 395
2011 Visible minority 25 47 2 6 7 11 2 82 15 83
2011 Non-visible minority 31 39 12 6 2 9 0 78 9 528
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 19 81 81
2018 Non-visible minority 1 99 397

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 22 21 14 1 9 28 5 64 16 81
2018 Non-visible minority 16 15 18 3 0 44 4 60 6 397
2017 Visible minority 12 12 21 2 9 31 14 42 20 83
2017 Non-visible minority 17 15 16 2 1 43 7 63 6 372
2014 Visible minority 13 13 27 6 5 26 11 41 17 54
2014 Non-visible minority 16 16 13 2 1 46 6 67 7 395

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 31 36 15 5 6 5 2 72 12 80
2018 Non-visible minority 32 36 17 3 1 10 1 77 4 396
2017 Visible minority 31 28 12 2 8 14 5 72 12 83
2017 Non-visible minority 35 38 13 2 0 11 0 83 3 372
2014 Visible minority 23 25 21 7 2 17 4 61 11 54
2014 Non-visible minority 31 36 13 2 1 15 1 81 4 395
2011 Visible minority 27 42 16 2 8 5 0 72 11 84
2011 Non-visible minority 36 40 11 3 1 9 0 83 4 527
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 44 27 13 5 4 3 6 77 9 81
2018 Non-visible minority 44 28 15 6 5 0 1 73 12 396
2017 Visible minority 53 17 11 10 2 1 7 76 13 82
2017 Non-visible minority 46 26 13 7 5 1 2 74 13 371

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 16 31 27 14 9 1 2 49 24 81
2018 Non-visible minority 10 25 32 17 15 0 0 36 32 395
2017 Visible minority 17 31 23 13 12 0 3 50 26 82
2017 Non-visible minority 10 24 27 22 16 0 1 35 38 372

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 27 25 28 15 3 0 2 53 19 81
2018 Non-visible minority 14 31 30 14 10 0 1 45 24 392
2017 Visible minority 25 26 25 16 7 0 2 52 23 80
2017 Non-visible minority 15 26 27 20 10 0 2 42 30 372

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 21 30 20 16 9 3 2 53 26 81
2018 Non-visible minority 12 25 29 17 15 1 2 38 32 391
2017 Visible minority 26 17 22 22 8 0 5 45 32 83
2017 Non-visible minority 12 21 29 20 15 0 2 34 36 372

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 33 34 19 2 8 1 2 69 11 79
2018 Non-visible minority 34 28 19 11 4 0 4 65 15 396
2017 Visible minority 32 40 16 7 2 0 4 75 9 82
2017 Non-visible minority 29 30 20 9 5 0 6 63 15 373

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 29 29 17 10 13 1 0 59 23 81
2018 Non-visible minority 24 35 22 12 6 0 1 59 19 392
2017 Visible minority 30 28 29 9 4 0 0 58 13 82
2017 Non-visible minority 26 31 29 9 5 0 1 57 14 372

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 22 37 13 17 6 2 2 62 24 80
2018 Non-visible minority 23 34 26 12 4 0 1 58 15 393
2017 Visible minority 22 21 31 10 12 1 3 45 23 83
2017 Non-visible minority 24 34 23 14 4 1 1 58 18 370

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 20 35 20 18 3 1 3 58 21 80
2018 Non-visible minority 17 30 32 14 6 0 1 47 20 392
2017 Visible minority 24 28 24 15 8 0 2 52 23 83
2017 Non-visible minority 14 35 22 18 10 0 1 50 28 372

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 27 34 22 6 6 3 1 64 13 80
2018 Non-visible minority 22 35 24 12 6 0 1 58 19 391
2017 Visible minority 20 30 27 14 6 0 3 52 20 83
2017 Non-visible minority 22 34 24 12 7 0 1 57 19 372

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 28 36 21 6 6 1 1 66 13 78
2018 Non-visible minority 26 32 23 12 6 0 1 59 18 390
2017 Visible minority 32 30 20 8 4 0 5 66 13 83
2017 Non-visible minority 25 31 21 12 7 1 2 58 19 372

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 60 18 11 5 2 0 4 81 7 77
2018 Non-visible minority 68 23 4 2 2 0 1 91 5 390
2017 Visible minority 63 19 12 0 4 0 2 83 4 82
2017 Non-visible minority 69 21 6 2 1 0 1 91 3 373

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 67 14 7 6 0 1 6 87 6 80
2018 Non-visible minority 82 10 3 1 0 0 4 96 1 392

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 62 18 4 2 9 0 5 84 12 80
2018 Non-visible minority 76 10 7 2 2 0 3 89 4 390
2017 Visible minority 58 12 8 8 11 0 5 73 19 82
2017 Non-visible minority 76 12 5 2 2 1 3 91 4 372

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 59 27 9 4 1 0 0 86 5 80
2018 Non-visible minority 59 23 10 4 3 0 2 84 7 393
2017 Visible minority 57 19 8 8 3 0 4 80 12 82
2017 Non-visible minority 55 27 11 3 2 0 2 84 5 372

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 66 13 6 7 7 0 1 80 14 79
2018 Non-visible minority 64 15 10 6 3 0 2 81 9 392
2017 Visible minority 57 14 3 13 8 0 5 75 21 83
2017 Non-visible minority 64 17 9 4 4 0 2 83 8 372

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 64 10 1 1 0 0 23 97 2 80
2018 Non-visible minority 54 13 5 2 1 0 25 90 4 394
2017 Visible minority 64 7 7 5 0 0 18 86 6 82
2017 Non-visible minority 56 13 5 1 0 1 24 91 2 372

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 72 16 4 2 1 1 3 92 4 79
2018 Non-visible minority 72 14 5 1 1 0 8 93 2 393
2017 Visible minority 69 8 11 2 1 0 8 84 3 82
2017 Non-visible minority 71 15 4 3 0 1 7 93 4 371

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 69 9 5 2 5 1 8 87 8 80
2018 Non-visible minority 76 11 4 3 2 0 5 91 5 395
2017 Visible minority 64 11 5 13 2 0 5 79 16 83
2017 Non-visible minority 74 11 6 1 4 0 4 88 5 373

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 49 33 11 2 2 0 2 84 5 80
2018 Non-visible minority 57 26 10 5 1 0 2 84 6 394
2017 Visible minority 51 29 8 5 1 0 5 84 7 82
2017 Non-visible minority 54 26 13 3 1 0 2 82 4 373

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 16 33 32 13 6 0 0 49 19 81
2018 Non-visible minority 10 28 43 15 4 0 0 38 19 395
2017 Visible minority 21 22 34 18 6 0 0 43 24 83
2017 Non-visible minority 7 26 42 18 7 0 0 33 25 373

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 9 15 47 23 6 0 0 29 24 81
2018 Non-visible minority 5 18 41 29 7 0 0 36 23 394
2017 Visible minority 2 22 36 21 17 0 2 39 24 83
2017 Non-visible minority 5 20 39 23 12 0 0 35 25 373

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 31 47 6 8 3 6 0 83 11 81
2018 Non-visible minority 32 47 14 4 1 2 0 81 5 395
2017 Visible minority 26 45 16 4 2 3 4 76 7 83
2017 Non-visible minority 30 47 13 6 1 3 0 79 8 372

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 25 46 15 6 5 4 0 74 11 81
2018 Non-visible minority 23 40 22 11 3 1 0 63 14 395
2017 Visible minority 28 37 14 13 8 0 0 65 20 83
2017 Non-visible minority 18 41 21 15 5 1 0 59 20 372
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 56 24 7 4 1 7 0 61 39 80
2018 Non-visible minority 45 26 17 5 4 3 0 47 53 397
2017 Visible minority 53 13 8 4 3 11 7 65 35 83
2017 Non-visible minority 53 22 10 4 3 8 0 57 43 373

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 11 29
2018 Non-visible minority 11 205
2017 Visible minority 15 24
2017 Non-visible minority 19 147

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 13 29
2018 Non-visible minority 20 205
2017 Visible minority 29 24
2017 Non-visible minority 21 147

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 12 29
2018 Non-visible minority 22 205
2017 Visible minority 3 24
2017 Non-visible minority 14 147

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 38 29
2018 Non-visible minority 51 205
2017 Visible minority 34 24
2017 Non-visible minority 52 147

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Visible minority 3 29
2018 Non-visible minority 8 205
2017 Visible minority 7 24
2017 Non-visible minority 4 147

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 41 29
2018 Non-visible minority 36 205

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 31 29
2018 Non-visible minority 19 205
2017 Visible minority 37 24
2017 Non-visible minority 39 147

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Visible minority 19 56 22 0 0 4 25
2018 Non-visible minority 14 58 12 6 3 8 192
2017 Visible minority 29 34 22 4 7 4 24
2017 Non-visible minority 16 58 13 8 2 3 149

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 59 41 27
2018 Non-visible minority 39 61 204

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 15 50 14 7 0 0 14 76 8 28
2018 Non-visible minority 34 35 14 3 6 0 7 75 10 204
2017 Visible minority 42 15 18 4 11 0 11 63 16 25
2017 Non-visible minority 30 25 15 11 2 0 16 66 16 151

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 9 24 14 3 21 3 25 47 34 28
2018 Non-visible minority 18 11 15 7 14 6 28 45 32 204
2017 Visible minority 24 11 19 0 18 7 21 48 25 25
2017 Non-visible minority 11 9 13 8 13 5 41 37 39 151

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 68 8 3 3 6 3 9 87 9 81
2018 Non-visible minority 62 9 6 6 4 1 12 81 11 395
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