2018 Public Service Employee Survey Results for Canadian Space Agency by Question 82. What is your first official language?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 38 42 10 6 2 0 1 81 8 142
2018 First official language - French 35 47 9 7 1 0 0 82 9 340
2017 First official language - English 44 34 9 9 4 0 1 78 13 137
2017 First official language - French 40 43 9 5 2 0 0 84 7 322
2014 First official language - English 34 41 12 7 5 1 1 75 12 122
2014 First official language - French 39 41 11 6 3 0 0 81 8 324
2011 First official language - English 41 40 9 6 2 0 2 83 8 194
2011 First official language - French 43 38 11 4 2 0 1 82 7 417
2008 First official language - English 37 35 12 13 1 0 2 73 14 173
2008 First official language - French 36 42 12 7 1 0 1 79 9 371

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 56 31 6 6 1 0 0 88 6 143
2018 First official language - French 41 45 8 3 2 0 0 87 5 339
2017 First official language - English 59 28 9 1 2 0 1 88 3 137
2017 First official language - French 43 45 7 4 1 0 0 88 5 321
2014 First official language - English 53 35 5 6 0 0 1 89 6 122
2014 First official language - French 34 47 11 6 2 0 0 81 8 324
2011 First official language - English 58 25 9 6 2 0 0 84 8 193
2011 First official language - French 48 38 9 4 2 0 0 86 6 417
2008 First official language - English 51 36 5 5 2 0 0 88 7 173
2008 First official language - French 42 41 8 8 1 0 0 83 9 371

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 53 35 6 5 2 0 0 87 7 141
2018 First official language - French 38 47 7 5 2 0 0 86 7 335
2017 First official language - English 63 27 5 2 2 0 1 91 4 137
2017 First official language - French 44 44 7 4 1 0 0 88 6 322
2014 First official language - English 59 31 3 6 1 0 0 89 7 122
2014 First official language - French 44 36 10 8 2 0 0 79 10 324
2011 First official language - English 60 29 5 4 2 0 0 89 6 194
2011 First official language - French 43 43 7 4 3 0 0 86 7 417
2008 First official language - English 52 38 5 3 2 0 0 90 5 172
2008 First official language - French 42 42 6 8 2 0 0 84 9 371

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 48 31 10 7 3 0 1 80 10 143
2018 First official language - French 40 40 12 5 2 0 1 81 6 337
2017 First official language - English 47 28 13 8 4 0 1 75 12 137
2017 First official language - French 43 39 9 5 2 0 1 84 7 322
2014 First official language - English 41 32 17 6 4 1 0 73 9 122
2014 First official language - French 34 39 14 7 3 1 2 76 10 324
2011 First official language - English 34 39 13 9 3 0 1 74 12 194
2011 First official language - French 42 37 11 5 4 0 1 81 9 417

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 44 40 8 6 1 0 0 84 8 143
2018 First official language - French 35 46 11 4 3 0 0 81 8 338
2017 First official language - English 47 39 5 6 3 0 0 86 9 137
2017 First official language - French 36 46 11 6 2 0 0 82 8 322
2014 First official language - English 44 34 10 7 5 0 0 78 12 122
2014 First official language - French 32 43 14 9 3 0 0 74 12 324
2011 First official language - English 43 38 11 5 3 0 0 81 8 194
2011 First official language - French 42 41 11 4 2 0 0 83 6 417
2008 First official language - English 43 34 12 9 3 0 0 77 12 172
2008 First official language - French 40 41 10 7 2 0 0 81 9 369

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 25 42 13 10 9 1 0 67 19 142
2018 First official language - French 27 41 18 10 4 0 0 68 14 336
2017 First official language - English 31 37 9 14 10 0 0 68 24 137
2017 First official language - French 24 44 14 14 4 0 0 68 18 322
2014 First official language - English 24 39 14 11 12 0 0 63 23 122
2014 First official language - French 22 42 18 16 3 0 0 63 19 324
2011 First official language - English 25 38 13 15 9 0 0 63 23 194
2011 First official language - French 25 41 19 11 4 0 0 66 15 416

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 32 45 15 7 1 0 0 77 8 143
2018 First official language - French 25 44 18 9 3 0 1 70 12 339
2017 First official language - English 35 41 9 8 6 0 0 76 14 137
2017 First official language - French 24 45 16 10 4 0 0 70 14 322

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 57 35 4 4 0 0 0 92 4 142
2018 First official language - French 40 45 10 4 1 0 0 85 5 337
2017 First official language - English 55 25 7 8 4 0 0 81 13 137
2017 First official language - French 35 45 12 4 3 0 0 81 7 320
2014 First official language - English 48 28 14 6 2 3 0 78 8 122
2014 First official language - French 30 49 14 6 1 0 0 79 7 324
2011 First official language - English 52 35 5 5 2 1 0 88 7 194
2011 First official language - French 36 46 10 4 3 0 0 83 7 417
2008 First official language - English 51 33 10 2 3 0 0 84 5 173
2008 First official language - French 41 37 13 7 3 0 0 78 9 369

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 38 36 16 6 2 1 0 75 9 142
2018 First official language - French 28 44 16 8 3 0 0 73 12 337
2017 First official language - English 37 33 10 12 5 3 0 72 18 136
2017 First official language - French 30 40 15 9 5 0 0 70 14 322

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 64 28 5 2 1 0 0 91 3 141
2018 First official language - French 46 44 6 2 1 0 0 90 3 337
2017 First official language - English 65 27 3 3 2 0 0 92 4 137
2017 First official language - French 45 42 11 1 1 0 0 87 2 322
2014 First official language - English 70 21 6 2 1 0 1 91 3 122
2014 First official language - French 54 33 10 2 1 0 0 87 3 324
2011 First official language - English 68 24 4 2 1 0 0 93 3 194
2011 First official language - French 58 35 6 1 1 0 0 93 2 417

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 38 37 12 8 5 1 0 75 12 143
2018 First official language - French 30 44 17 7 2 0 0 74 9 335
2017 First official language - English 41 38 8 9 4 0 0 79 14 136
2017 First official language - French 27 47 14 7 4 0 1 75 11 322
2014 First official language - English 33 41 9 8 10 0 0 73 17 122
2014 First official language - French 22 48 16 10 4 0 0 70 13 324
2011 First official language - English 33 42 11 8 5 0 0 76 13 194
2011 First official language - French 38 43 9 5 4 0 0 81 10 417

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 41 30 14 11 4 1 0 71 15 142
2018 First official language - French 32 43 14 8 3 0 0 76 11 335
2017 First official language - English 40 32 9 14 6 0 0 71 19 137
2017 First official language - French 37 37 12 10 4 0 0 74 14 322
2014 First official language - English 33 37 13 10 7 0 0 70 17 122
2014 First official language - French 29 43 13 10 4 0 0 72 14 324

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 43 33 9 9 4 1 1 77 14 143
2018 First official language - French 24 46 18 9 1 0 0 71 11 335
2017 First official language - English 37 36 7 11 6 3 1 75 18 137
2017 First official language - French 32 41 15 10 3 0 0 72 13 321
2014 First official language - English 36 34 15 9 6 0 1 70 15 122
2014 First official language - French 27 44 17 10 2 0 0 71 12 324
2011 First official language - English 36 39 12 8 3 0 0 76 11 194
2011 First official language - French 34 44 14 5 3 1 0 78 8 417

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 57 31 6 5 1 0 0 88 6 142
2018 First official language - French 40 45 10 4 1 0 0 86 5 337
2017 First official language - English 52 34 8 2 3 1 0 87 5 137
2017 First official language - French 42 43 10 4 1 0 0 85 5 322
2014 First official language - English 57 26 11 2 2 1 0 84 5 122
2014 First official language - French 41 40 12 5 2 0 0 81 7 324
2011 First official language - English 54 32 9 3 2 0 0 86 5 194
2011 First official language - French 48 42 6 2 1 0 0 90 4 417
2008 First official language - English 51 38 5 6 1 0 0 88 6 173
2008 First official language - French 42 46 6 5 1 0 0 88 5 370

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 30 34 20 8 5 1 1 66 13 143
2018 First official language - French 27 33 19 14 6 0 0 61 20 337
2017 First official language - English 30 39 12 9 9 1 0 70 18 137
2017 First official language - French 29 34 17 15 5 0 0 63 20 321
2014 First official language - English 27 34 22 11 5 0 1 61 17 122
2014 First official language - French 26 43 17 10 4 0 0 69 14 324
2011 First official language - English 23 30 27 12 8 0 0 54 20 194
2011 First official language - French 21 38 20 13 7 0 0 60 20 417
2008 First official language - English 13 34 28 13 10 0 0 48 24 172
2008 First official language - French 18 31 25 15 12 0 0 48 27 371

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 3 28 41 17 6 2 3 24 33 143
2018 First official language - French 11 30 38 14 4 0 1 19 43 338
2017 First official language - English 9 24 41 17 7 0 3 24 34 136
2017 First official language - French 11 27 41 14 4 0 2 19 39 319
2014 First official language - English 10 26 31 20 12 0 1 31 37 122
2014 First official language - French 13 36 35 12 3 0 1 15 49 323
2011 First official language - English 12 22 30 24 9 0 3 34 35 193
2011 First official language - French 9 33 37 13 6 0 2 20 43 414
2008 First official language - English 16 25 36 15 6 1 2 22 41 173
2008 First official language - French 13 39 30 12 4 0 2 17 53 370

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 4 15 27 31 14 4 5 49 21 143
2018 First official language - French 6 18 37 24 10 3 2 36 26 335
2017 First official language - English 6 16 32 22 19 2 4 43 23 134
2017 First official language - French 9 20 35 20 10 3 3 32 31 320
2014 First official language - English 20 18 25 22 11 0 5 35 40 122
2014 First official language - French 14 26 36 14 6 2 3 20 42 323
2011 First official language - English 6 12 25 31 20 1 4 54 19 191
2011 First official language - French 6 20 36 20 12 3 3 35 27 414
2008 First official language - English 10 26 24 26 10 1 3 38 38 172
2008 First official language - French 13 36 27 12 8 2 2 20 51 371

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 12 31 30 17 4 3 3 23 46 142
2018 First official language - French 28 34 24 8 2 1 3 11 64 338
2017 First official language - English 16 30 26 13 8 1 5 22 50 137
2017 First official language - French 27 33 26 6 4 2 2 11 62 321
2014 First official language - English 26 17 26 15 10 1 6 26 46 122
2014 First official language - French 35 31 23 7 2 1 1 9 68 324
2011 First official language - English 16 20 32 18 11 1 3 30 37 193
2011 First official language - French 18 32 29 11 7 1 1 18 52 415
2008 First official language - English 19 25 29 17 4 1 4 22 47 173
2008 First official language - French 22 34 27 9 5 1 2 15 58 371

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 4 18 32 34 9 1 2 44 23 143
2018 First official language - French 11 29 34 20 3 0 2 24 41 334
2017 First official language - English 6 14 29 30 18 0 3 50 21 136
2017 First official language - French 10 27 36 16 9 1 2 26 38 321
2014 First official language - English 5 19 33 24 13 1 6 39 26 122
2014 First official language - French 10 26 41 18 4 1 1 22 37 323
2011 First official language - English 6 18 26 35 12 0 2 48 25 193
2011 First official language - French 9 28 37 17 7 1 1 24 39 415
2008 First official language - English 8 21 38 20 11 1 3 32 29 173
2008 First official language - French 16 36 32 11 4 1 1 15 53 371

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 14 22 29 17 11 3 3 30 39 142
2018 First official language - French 18 33 27 14 4 1 3 19 53 337
2017 First official language - English 15 25 20 17 17 2 4 37 42 135
2017 First official language - French 16 32 27 14 6 1 4 21 50 321
2014 First official language - English 19 27 28 13 8 0 5 23 48 121
2014 First official language - French 21 36 26 9 3 1 4 13 59 324
2011 First official language - English 20 24 25 17 9 1 3 27 47 193
2011 First official language - French 17 32 27 15 5 1 3 21 51 414
2008 First official language - English 24 24 26 14 8 1 3 23 49 173
2008 First official language - French 20 32 25 14 6 0 3 21 54 371

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 6 8 23 34 18 5 7 59 15 143
2018 First official language - French 10 14 35 27 7 3 4 37 26 331
2017 First official language - English 3 10 18 29 23 3 13 62 16 136
2017 First official language - French 6 17 29 26 16 2 4 45 24 321
2014 First official language - English 6 5 24 30 23 2 11 60 12 121
2014 First official language - French 4 15 28 30 16 2 5 50 21 324
2011 First official language - English 3 11 20 30 25 3 9 62 16 193
2011 First official language - French 4 13 30 27 18 4 4 49 18 414
2008 First official language - English 8 14 25 29 12 2 9 47 25 173
2008 First official language - French 14 22 26 23 10 2 3 35 37 370

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 13 23 36 16 7 4 2 24 38 143
2018 First official language - French 13 33 32 14 4 2 2 18 48 338
2017 First official language - English 15 20 37 12 9 1 6 22 38 136
2017 First official language - French 14 26 39 12 5 2 2 18 41 322
2014 First official language - English 18 20 36 12 8 0 5 22 40 122
2014 First official language - French 15 30 36 12 5 1 2 17 46 323
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 31 28 18 10 2 7 4 66 14 141
2018 First official language - French 21 45 13 10 3 5 2 72 14 337
2017 First official language - English 34 28 12 5 6 7 8 74 13 137
2017 First official language - French 24 39 13 9 6 4 5 70 16 322
2014 First official language - English 36 18 17 8 8 5 7 62 19 122
2014 First official language - French 26 38 16 8 5 3 3 69 14 324

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 47 27 11 11 3 1 0 75 14 141
2018 First official language - French 46 40 7 4 3 1 0 86 7 338
2017 First official language - English 49 29 6 8 5 0 3 81 13 137
2017 First official language - French 45 38 10 3 2 1 0 84 6 322
2014 First official language - English 52 20 10 12 5 1 0 73 17 122
2014 First official language - French 45 37 9 5 3 1 0 83 8 324

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 16 20 17 15 7 22 3 48 30 141
2018 First official language - French 12 28 20 12 7 19 3 51 24 337
2017 First official language - English 16 14 15 10 9 28 9 47 29 137
2017 First official language - French 9 23 23 12 6 22 7 44 24 322
2014 First official language - English 12 18 14 17 10 22 7 43 37 122
2014 First official language - French 10 26 18 14 7 20 4 48 28 323

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 59 31 6 3 1 0 0 90 5 141
2018 First official language - French 45 41 7 4 1 0 0 87 5 339
2017 First official language - English 59 29 5 5 2 0 0 88 7 137
2017 First official language - French 46 41 9 4 1 0 0 87 4 322
2014 First official language - English 57 29 8 5 2 0 0 85 7 122
2014 First official language - French 43 45 8 3 1 0 0 88 4 324

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 51 38 6 4 1 0 0 89 5 141
2018 First official language - French 38 44 12 3 1 1 0 83 5 339
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 53 29 7 8 1 1 0 83 9 143
2018 First official language - French 36 41 13 6 3 0 1 78 9 334
2017 First official language - English 51 30 9 4 5 1 1 82 9 137
2017 First official language - French 35 44 13 6 1 1 0 80 8 321
2014 First official language - English 40 34 10 10 5 1 1 75 15 122
2014 First official language - French 34 45 11 7 2 1 0 80 9 324
2011 First official language - English 40 32 12 11 5 0 0 72 16 194
2011 First official language - French 35 38 14 7 5 1 0 74 12 417
2008 First official language - English 33 34 13 12 9 1 0 67 20 172
2008 First official language - French 27 35 17 14 6 0 1 63 20 371

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 61 27 6 4 1 1 0 89 5 142
2018 First official language - French 45 37 12 4 1 1 1 83 5 334
2017 First official language - English 62 20 7 4 4 2 1 85 7 137
2017 First official language - French 41 43 8 3 1 2 1 87 4 322
2014 First official language - English 53 24 7 6 5 4 2 82 11 122
2014 First official language - French 41 40 12 2 2 3 0 83 4 324
2011 First official language - English 47 29 15 5 3 0 0 76 8 194
2011 First official language - French 44 34 12 6 3 1 0 79 8 417
2008 First official language - English 40 30 14 9 5 2 1 72 14 173
2008 First official language - French 33 34 18 7 5 2 1 69 12 371

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 54 31 6 8 1 0 0 85 9 142
2018 First official language - French 44 36 14 4 1 0 1 81 5 333
2017 First official language - English 55 29 7 6 3 0 0 84 9 137
2017 First official language - French 40 44 8 4 2 1 1 86 5 322
2014 First official language - English 46 28 9 10 4 1 1 76 15 122
2014 First official language - French 39 43 11 3 3 1 0 83 6 323
2011 First official language - English 41 35 14 7 3 0 0 76 10 194
2011 First official language - French 42 39 11 5 4 0 0 81 9 417
2008 First official language - English 39 31 10 13 6 0 0 70 20 173
2008 First official language - French 32 35 16 11 5 0 0 68 17 370

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 69 19 7 3 2 0 0 88 5 143
2018 First official language - French 54 28 12 3 2 0 1 83 5 333
2017 First official language - English 64 22 6 3 3 1 0 88 6 137
2017 First official language - French 52 34 7 3 2 2 1 88 5 322

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 63 21 9 5 1 1 0 84 6 143
2018 First official language - French 48 33 12 4 3 1 1 81 7 334
2017 First official language - English 59 22 11 3 5 0 1 81 8 137
2017 First official language - French 49 33 9 5 3 0 1 83 8 322
2014 First official language - English 53 22 12 9 3 1 1 76 12 122
2014 First official language - French 44 38 11 4 2 0 0 82 7 324
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 27 36 7 0 8 2 19 80 11 37
2018 First official language - French 27 29 22 7 1 4 11 65 9 119
2017 First official language - English 15 34 20 5 7 4 16 60 14 45
2017 First official language - French 27 31 22 8 1 3 9 65 10 106
2014 First official language - English 19 32 6 10 0 3 29 75 15 31
2014 First official language - French 18 46 18 6 3 1 8 71 10 102

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 38 26 17 9 6 4 0 66 16 143
2018 First official language - French 22 39 20 12 2 6 0 64 14 340
2017 First official language - English 35 29 16 8 8 4 0 67 16 137
2017 First official language - French 20 37 21 11 4 7 0 61 16 322
2014 First official language - English 33 30 14 9 7 6 1 68 17 122
2014 First official language - French 20 45 20 6 3 6 0 69 10 324
2011 First official language - English 32 27 17 13 5 6 1 63 19 194
2011 First official language - French 20 38 20 10 4 8 0 63 15 417

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 27 30 15 16 11 1 0 58 27 142
2018 First official language - French 20 35 26 14 4 1 0 56 18 339
2017 First official language - English 29 27 17 14 13 1 0 56 27 137
2017 First official language - French 15 35 27 13 6 5 0 52 20 322
2014 First official language - English 20 34 16 16 10 3 1 56 27 122
2014 First official language - French 17 44 23 10 2 3 0 63 13 324
2011 First official language - English 29 32 20 12 6 1 0 62 18 194
2011 First official language - French 21 40 22 9 6 2 0 62 16 417
2008 First official language - English 20 36 18 13 11 2 0 57 25 173
2008 First official language - French 17 40 24 11 6 2 0 58 18 371

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 21 27 15 21 13 3 0 50 35 143
2018 First official language - French 15 32 29 13 4 6 0 50 18 333
2017 First official language - English 16 26 19 16 14 7 1 46 33 137
2017 First official language - French 8 32 33 14 6 6 1 43 22 322
2014 First official language - English 14 26 21 23 11 5 1 43 35 122
2014 First official language - French 11 39 29 12 3 6 0 53 16 324
2011 First official language - English 10 35 19 20 10 6 0 48 32 194
2011 First official language - French 12 40 22 15 5 5 0 55 22 417
2008 First official language - English 8 32 16 20 16 7 1 44 38 173
2008 First official language - French 7 34 30 18 5 7 0 43 25 370

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 18 31 23 19 7 3 0 50 26 143
2018 First official language - French 16 39 26 14 2 3 0 57 16 340
2017 First official language - English 17 35 13 18 12 5 0 55 32 136
2017 First official language - French 15 46 20 10 4 3 0 64 15 321
2014 First official language - English 14 33 24 14 10 3 1 49 26 122
2014 First official language - French 18 40 24 13 3 2 0 60 16 324
2011 First official language - English 13 40 15 19 9 3 0 55 30 194
2011 First official language - French 15 44 21 14 5 1 0 59 19 415
2008 First official language - English 14 35 18 16 14 2 1 51 31 173
2008 First official language - French 16 41 25 12 5 2 0 58 17 371
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 24 36 14 15 10 1 0 61 25 143
2018 First official language - French 20 45 22 9 3 1 0 66 12 336
2017 First official language - English 22 40 10 19 10 0 0 62 28 137
2017 First official language - French 22 44 17 9 5 2 0 68 15 320
2014 First official language - English 28 32 11 17 8 1 3 62 26 122
2014 First official language - French 24 49 19 6 2 1 0 73 8 324
2011 First official language - English 21 44 12 16 5 2 0 66 22 194
2011 First official language - French 20 39 17 17 5 1 0 60 23 416

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 36 38 11 6 3 2 2 78 10 143
2018 First official language - French 27 44 15 10 2 1 1 73 12 338
2017 First official language - English 36 36 10 8 6 3 1 75 15 137
2017 First official language - French 31 45 14 7 1 2 0 78 8 321
2014 First official language - English 44 29 13 7 4 2 0 75 12 122
2014 First official language - French 37 49 8 4 1 1 0 86 5 324
2011 First official language - English 40 30 12 5 4 6 3 77 10 194
2011 First official language - French 37 40 9 9 2 2 0 80 12 416
2008 First official language - English 27 34 12 14 6 4 4 66 21 173
2008 First official language - French 23 38 15 12 8 4 0 64 21 371

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 37 31 22 7 3 0 0 68 10 142
2018 First official language - French 25 50 18 4 2 1 0 76 6 336

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 18 25 20 12 10 13 4 51 25 143
2018 First official language - French 13 27 25 15 9 11 2 45 27 338
2017 First official language - English 22 26 14 11 14 10 2 55 29 137
2017 First official language - French 14 23 20 18 10 10 5 43 33 320
2014 First official language - English 23 25 11 11 15 12 1 56 31 122
2014 First official language - French 13 28 22 17 10 8 2 46 30 324
2011 First official language - English 15 26 16 12 14 13 3 50 31 194
2011 First official language - French 11 25 22 14 7 17 3 45 27 417

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 19 35 17 14 13 2 0 55 28 143
2018 First official language - French 21 43 20 11 3 2 0 65 14 337
2017 First official language - English 24 26 15 15 15 5 1 53 31 137
2017 First official language - French 29 46 14 7 2 1 1 76 9 320
2014 First official language - English 13 28 18 20 15 3 3 44 37 122
2014 First official language - French 28 43 17 6 4 2 0 72 10 324
2011 First official language - English 28 25 13 21 11 1 0 54 32 194
2011 First official language - French 33 43 12 8 4 1 0 76 12 417
2008 First official language - English 18 29 14 20 16 1 1 49 37 173
2008 First official language - French 23 37 18 13 7 2 1 61 20 371

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 11 18 17 28 22 1 2 31 51 142
2018 First official language - French 11 24 22 21 16 3 1 37 39 334
2017 First official language - English 10 19 13 27 25 2 3 31 55 136
2017 First official language - French 14 18 19 23 18 2 6 35 44 321
2014 First official language - English 9 12 15 23 36 1 5 22 62 122
2014 First official language - French 7 21 18 26 23 2 3 29 52 324
2011 First official language - English 10 19 15 17 32 2 5 31 53 194
2011 First official language - French 11 24 19 21 19 1 4 38 42 417
2008 First official language - English 12 15 15 22 31 1 5 28 56 172
2008 First official language - French 11 28 15 23 18 1 4 41 44 371

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 24 34 25 8 7 2 0 59 16 143
2018 First official language - French 16 42 26 9 2 4 0 61 12 337
2017 First official language - English 25 39 13 11 9 4 0 66 20 137
2017 First official language - French 15 43 25 8 4 3 1 61 13 321

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 48 32 12 3 4 1 0 81 7 141
2018 First official language - French 41 47 9 1 0 1 0 89 1 337
2017 First official language - English 44 33 7 3 5 7 1 84 9 136
2017 First official language - French 41 47 9 2 0 1 0 89 2 322
2014 First official language - English 50 30 12 2 4 2 0 81 6 122
2014 First official language - French 41 40 13 2 0 3 0 84 2 324

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 46 37 7 4 4 1 0 84 9 142
2018 First official language - French 38 47 10 2 1 2 0 87 3 338
2017 First official language - English 48 36 7 3 6 1 0 84 9 137
2017 First official language - French 38 44 14 2 1 2 0 83 3 322
2014 First official language - English 54 24 10 6 4 1 0 79 11 122
2014 First official language - French 38 46 10 3 1 2 0 86 4 324
2011 First official language - English 43 33 14 3 3 3 1 79 6 194
2011 First official language - French 36 48 8 3 2 2 0 86 6 417

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 56 32 5 5 2 0 0 88 7 142
2018 First official language - French 45 47 7 1 0 0 0 92 1 337
2017 First official language - English 52 33 6 4 5 0 0 85 9 137
2017 First official language - French 46 41 9 2 1 0 0 88 3 322
2014 First official language - English 60 25 6 5 4 0 0 85 8 122
2014 First official language - French 47 41 8 2 2 0 0 88 4 322
2011 First official language - English 50 35 10 1 2 0 0 86 4 194
2011 First official language - French 44 45 5 4 2 0 0 89 6 416
2008 First official language - English 31 43 14 8 3 0 1 74 12 173
2008 First official language - French 33 46 12 5 3 0 1 80 8 371

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 46 23 19 10 2 0 0 69 12 141
2018 First official language - French 37 42 14 5 1 0 0 79 7 336
2017 First official language - English 48 25 14 6 6 0 1 73 13 137
2017 First official language - French 37 36 19 5 3 1 0 73 8 321
2014 First official language - English 37 36 14 7 6 0 0 73 13 122
2014 First official language - French 37 39 14 7 3 0 0 76 10 324
2011 First official language - English 43 33 13 6 3 0 0 77 9 194
2011 First official language - French 41 39 12 5 4 0 0 80 8 417

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 42 27 17 10 3 0 0 70 13 141
2018 First official language - French 36 44 14 4 2 0 0 80 7 337
2017 First official language - English 41 31 10 11 6 1 0 72 18 137
2017 First official language - French 34 40 19 5 2 0 0 73 7 322
2014 First official language - English 37 33 12 12 6 1 0 70 18 122
2014 First official language - French 33 44 15 6 2 0 0 77 8 324
2011 First official language - English 38 40 10 7 4 0 1 78 11 194
2011 First official language - French 39 41 11 5 4 0 0 80 9 417
2008 First official language - English 28 40 17 10 3 1 0 69 13 173
2008 First official language - French 29 43 18 9 1 0 0 72 11 371

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 47 16 22 8 5 1 1 64 14 142
2018 First official language - French 40 29 17 8 3 2 0 71 12 338
2017 First official language - English 45 22 21 4 7 1 0 67 12 137
2017 First official language - French 38 30 15 7 5 3 2 72 12 322
2014 First official language - English 37 29 15 11 4 2 2 69 16 122
2014 First official language - French 42 29 14 8 3 4 0 74 11 324
2011 First official language - English 49 20 12 7 5 6 0 73 14 194
2011 First official language - French 44 27 12 8 5 4 0 74 14 417
2008 First official language - English 33 27 17 12 6 6 1 64 19 173
2008 First official language - French 35 30 16 10 6 2 1 67 17 371
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 First official language - English 20 50 30 143
2018 First official language - French 23 47 30 339
2017 First official language - English 25 46 29 135
2017 First official language - French 23 49 29 321
2014 First official language - English 10 46 43 122
2014 First official language - French 19 48 33 324
2011 First official language - English 21 53 27 194
2011 First official language - French 22 56 22 417

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 First official language - English 19 32 22 14 9 3 28
2018 First official language - French 18 34 38 4 2 4 80
2017 First official language - English 17 20 29 21 10 3 32
2017 First official language - French 14 33 35 8 6 4 70
2014 First official language - English 23 23 38 16 9999 0 13
2014 First official language - French 18 29 30 16 9999 7 60
2011 First official language - English 29 19 23 14 9999 15 39
2011 First official language - French 14 27 39 6 9999 14 90
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 First official language - English 9 91 143
2018 First official language - French 13 87 339

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 First official language - English 55 12
2018 First official language - French 50 45

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 First official language - English 60 12
2018 First official language - French 45 45

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 First official language - English 0 12
2018 First official language - French 0 45

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 First official language - English 0 12
2018 First official language - French 0 45

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 First official language - English 46 12
2018 First official language - French 43 45

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 First official language - English 52 12
2018 First official language - French 26 45

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 First official language - English 42 12
2018 First official language - French 50 45

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 First official language - English 0 12
2018 First official language - French 0 45

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 First official language - English 54 12
2018 First official language - French 21 45

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 48 12
2018 First official language - French 68 45

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 0 12
2018 First official language - French 11 45

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 0 10
2018 First official language - French 14 44

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 0 10
2018 First official language - French 11 44

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 0 10
2018 First official language - French 0 44

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 18 14 20 4 3 37 3 54 12 142
2018 First official language - French 14 17 20 6 5 33 5 50 18 337
2017 First official language - English 17 15 7 7 6 37 10 61 26 136
2017 First official language - French 12 17 15 6 4 35 10 53 19 322
2014 First official language - English 20 17 15 8 6 28 7 56 21 121
2014 First official language - French 14 19 17 9 4 32 5 52 20 324

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 38 26 20 4 1 9 2 71 6 142
2018 First official language - French 27 42 13 8 2 7 0 75 10 337
2017 First official language - English 38 30 11 6 5 10 1 76 12 137
2017 First official language - French 24 43 16 5 2 9 1 74 8 321
2014 First official language - English 43 28 13 7 5 4 0 74 13 121
2014 First official language - French 31 45 12 4 2 6 0 80 7 324
2011 First official language - English 37 31 10 7 3 11 1 77 12 194
2011 First official language - French 27 44 11 6 2 9 0 79 9 416
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 First official language - English 8 92 143
2018 First official language - French 2 98 340

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 22 13 15 1 5 39 4 63 10 143
2018 First official language - French 14 18 18 3 0 42 4 60 7 340
2017 First official language - English 17 11 12 1 6 43 10 58 16 136
2017 First official language - French 15 16 19 2 1 40 7 58 6 322
2014 First official language - English 21 8 12 2 4 44 8 62 12 121
2014 First official language - French 13 19 16 2 1 43 7 63 6 324

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 38 25 18 2 4 10 3 73 7 142
2018 First official language - French 29 41 16 4 1 9 1 77 5 339
2017 First official language - English 39 26 13 3 5 12 1 76 9 137
2017 First official language - French 31 41 13 2 0 11 1 83 2 321
2014 First official language - English 38 22 15 3 1 17 3 76 6 121
2014 First official language - French 27 40 13 3 1 14 1 80 4 324
2011 First official language - English 40 30 15 3 3 8 1 77 7 193
2011 First official language - French 32 45 11 2 2 8 0 84 4 417
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 42 32 12 6 6 1 0 75 13 143
2018 First official language - French 44 27 15 6 4 0 3 74 11 339
2017 First official language - English 46 22 11 13 6 1 1 70 19 136
2017 First official language - French 47 25 13 5 4 1 3 76 10 320

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 12 37 26 12 12 1 1 50 24 142
2018 First official language - French 11 21 34 19 15 0 1 32 34 339
2017 First official language - English 15 31 25 14 13 0 3 47 27 136
2017 First official language - French 10 23 26 23 16 0 1 34 39 321

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 26 32 20 13 7 0 2 60 20 143
2018 First official language - French 12 28 35 15 9 0 1 40 25 335
2017 First official language - English 23 36 20 14 4 0 3 60 19 135
2017 First official language - French 14 22 29 22 11 0 2 37 34 320

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 16 32 21 14 13 3 1 50 29 141
2018 First official language - French 12 22 31 18 14 0 2 35 33 336
2017 First official language - English 21 19 24 23 8 0 4 42 33 137
2017 First official language - French 12 21 29 19 16 0 2 34 36 321

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 33 35 17 6 6 1 2 70 13 143
2018 First official language - French 33 26 21 11 4 0 5 63 16 338
2017 First official language - English 36 35 13 8 4 0 4 74 12 136
2017 First official language - French 26 31 22 9 5 0 7 61 15 322

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 24 38 17 13 8 1 0 63 21 141
2018 First official language - French 25 32 23 11 7 0 1 58 19 337
2017 First official language - English 31 31 25 11 3 0 0 61 14 136
2017 First official language - French 24 30 30 8 6 0 1 55 14 321

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 28 32 22 12 4 1 1 62 16 142
2018 First official language - French 21 36 25 13 4 1 1 58 17 336
2017 First official language - English 23 37 18 12 6 1 3 63 19 137
2017 First official language - French 23 29 28 14 5 0 1 52 19 319

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 22 33 27 13 3 1 1 56 16 141
2018 First official language - French 15 30 32 15 6 0 1 46 22 335
2017 First official language - English 18 36 22 18 5 1 1 54 23 137
2017 First official language - French 15 33 23 17 12 0 1 48 29 321

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 26 38 19 8 6 1 2 66 15 142
2018 First official language - French 21 34 26 12 6 0 1 55 18 333
2017 First official language - English 26 31 21 12 6 0 3 59 19 137
2017 First official language - French 20 33 27 12 7 0 1 53 19 321

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 32 36 19 7 3 1 1 70 11 141
2018 First official language - French 24 31 25 12 6 0 1 56 19 332
2017 First official language - English 27 39 17 9 4 1 3 69 14 137
2017 First official language - French 26 27 24 12 7 1 3 55 20 321

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 59 25 5 5 4 0 1 85 10 141
2018 First official language - French 68 22 6 2 1 0 1 91 3 331
2017 First official language - English 65 23 6 3 2 0 1 89 5 136
2017 First official language - French 69 20 7 1 2 0 1 90 3 322

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 77 12 3 4 0 1 5 93 4 142
2018 First official language - French 80 10 4 1 0 0 4 95 1 335

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 76 13 3 1 5 0 1 90 7 141
2018 First official language - French 73 10 7 2 2 0 5 87 5 334
2017 First official language - English 77 9 4 4 3 0 4 89 7 137
2017 First official language - French 71 13 6 3 4 1 3 87 7 320

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 61 30 6 1 1 0 0 91 3 141
2018 First official language - French 58 21 11 5 3 0 2 81 8 337
2017 First official language - English 67 21 6 3 0 0 3 91 3 136
2017 First official language - French 51 27 12 5 3 0 3 80 8 321

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 61 17 12 4 4 0 0 79 9 141
2018 First official language - French 66 15 8 7 3 0 2 82 10 335
2017 First official language - English 65 17 6 4 4 1 4 86 8 136
2017 First official language - French 61 16 8 6 5 0 3 80 12 322

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 56 12 2 3 1 0 27 93 4 143
2018 First official language - French 55 14 5 2 1 0 24 90 4 336
2017 First official language - English 59 12 4 1 0 0 25 94 1 136
2017 First official language - French 56 11 6 2 0 1 23 88 3 321

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 69 17 4 1 1 1 7 94 2 142
2018 First official language - French 73 13 5 1 1 0 8 93 2 335
2017 First official language - English 65 20 5 2 0 1 7 92 2 136
2017 First official language - French 73 11 5 3 1 0 7 90 4 320

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 73 13 6 2 3 1 2 88 5 143
2018 First official language - French 75 10 3 3 2 0 7 91 5 337
2017 First official language - English 72 11 8 2 5 0 3 85 7 137
2017 First official language - French 72 12 5 4 3 0 4 87 8 322

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 56 29 10 4 1 1 0 85 4 143
2018 First official language - French 55 26 10 4 2 0 3 83 7 336
2017 First official language - English 56 26 9 6 1 1 3 84 7 136
2017 First official language - French 53 27 14 2 2 0 2 82 4 322

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 17 35 33 9 6 0 0 52 15 142
2018 First official language - French 8 27 45 17 3 0 0 35 21 339
2017 First official language - English 13 29 37 16 5 1 0 42 21 137
2017 First official language - French 8 23 42 19 7 0 0 32 27 322

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 7 14 47 23 10 0 0 32 21 142
2018 First official language - French 5 19 40 29 6 0 0 36 24 337
2017 First official language - English 6 21 38 20 13 0 2 34 27 137
2017 First official language - French 4 20 40 23 13 0 0 36 24 322

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 36 43 11 5 1 4 0 82 6 143
2018 First official language - French 29 50 13 4 1 3 0 81 5 338
2017 First official language - English 30 40 9 9 2 8 3 78 13 137
2017 First official language - French 29 49 15 4 1 2 0 79 5 321

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 32 36 21 6 4 1 0 69 10 142
2018 First official language - French 19 43 20 13 3 2 0 64 16 339
2017 First official language - English 24 43 13 11 8 1 0 67 20 137
2017 First official language - French 18 39 22 16 4 1 0 57 21 321
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 50 27 9 5 3 6 0 53 47 142
2018 First official language - French 46 25 17 4 4 3 1 47 53 340
2017 First official language - English 54 16 8 4 5 13 1 62 38 137
2017 First official language - French 53 22 10 4 3 6 2 57 43 322

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 11 63
2018 First official language - French 11 173
2017 First official language - English 22 44
2017 First official language - French 17 128

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 19 63
2018 First official language - French 20 173
2017 First official language - English 23 44
2017 First official language - French 23 128

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 22 63
2018 First official language - French 20 173
2017 First official language - English 15 44
2017 First official language - French 12 128

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 46 63
2018 First official language - French 51 173
2017 First official language - English 41 44
2017 First official language - French 52 128

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 First official language - English 5 63
2018 First official language - French 8 173
2017 First official language - English 2 44
2017 First official language - French 5 128

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 38 63
2018 First official language - French 38 173

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 19 63
2018 First official language - French 21 173
2017 First official language - English 45 44
2017 First official language - French 37 128

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 First official language - English 5 65 16 5 0 9 58
2018 First official language - French 17 54 13 5 3 8 161
2017 First official language - English 16 42 20 11 7 4 44
2017 First official language - French 18 58 13 6 3 2 130

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 First official language - English 51 49 62
2018 First official language - French 37 63 171

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 28 36 18 6 9 0 3 66 16 63
2018 First official language - French 33 37 13 3 4 0 9 78 8 171
2017 First official language - English 38 17 17 11 6 0 10 61 20 44
2017 First official language - French 29 26 15 10 2 0 17 67 15 133

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 20 12 16 10 19 4 18 41 38 63
2018 First official language - French 16 13 14 6 13 6 31 47 30 171
2017 First official language - English 16 9 13 15 19 6 21 35 48 44
2017 First official language - French 11 9 14 3 13 5 44 40 32 133

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 67 5 4 8 4 3 10 83 13 143
2018 First official language - French 62 11 7 4 4 0 12 83 9 338
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