2018 Public Service Employee Survey Results for Canadian Space Agency by Question 81. In total, how many years have you been working in your current department or agency?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 34 41 11 11 3 0 0 75 14 123
2018 3 to 10 years in current department or agency 29 55 7 6 2 0 1 85 8 112
2018 11 to 20 years in current department or agency 37 45 12 4 1 0 1 83 6 186
2018 More than 20 years in current department or agency 49 41 4 6 0 0 0 90 6 50
2017 Less than 3 years in current department or agency 45 34 14 4 4 0 0 79 8 101
2017 3 to 10 years in current department or agency 38 44 9 6 3 0 1 82 8 116
2017 11 to 20 years in current department or agency 36 45 8 8 2 0 0 82 10 196
2017 More than 20 years in current department or agency 68 22 2 5 3 0 0 90 8 40
2014 Less than 3 years in current department or agency 36 42 6 12 0 3 0 81 13 28
2014 3 to 10 years in current department or agency 33 43 15 8 2 0 0 76 9 183
2014 11 to 20 years in current department or agency 42 39 9 5 6 0 0 80 10 196
2014 More than 20 years in current department or agency 46 39 8 5 0 0 3 87 5 38

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 43 42 8 4 2 0 0 85 7 124
2018 3 to 10 years in current department or agency 41 47 9 2 1 0 0 88 3 111
2018 11 to 20 years in current department or agency 48 40 6 4 1 1 0 88 6 186
2018 More than 20 years in current department or agency 58 34 4 2 0 0 2 94 2 50
2017 Less than 3 years in current department or agency 56 31 8 2 3 0 1 87 5 101
2017 3 to 10 years in current department or agency 37 51 6 4 1 0 0 88 5 116
2017 11 to 20 years in current department or agency 48 41 7 4 0 0 0 89 4 195
2017 More than 20 years in current department or agency 62 28 5 2 3 0 0 90 5 40
2014 Less than 3 years in current department or agency 60 34 0 7 0 0 0 93 7 28
2014 3 to 10 years in current department or agency 35 45 11 7 2 0 0 80 8 183
2014 11 to 20 years in current department or agency 37 46 8 6 1 0 1 84 8 196
2014 More than 20 years in current department or agency 56 33 8 0 3 0 0 89 3 38

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 43 42 9 3 2 1 0 86 5 123
2018 3 to 10 years in current department or agency 32 55 4 8 1 0 0 88 9 108
2018 11 to 20 years in current department or agency 45 40 8 6 2 0 0 85 7 185
2018 More than 20 years in current department or agency 58 34 2 4 0 2 0 94 4 49
2017 Less than 3 years in current department or agency 52 33 9 3 2 0 1 86 5 101
2017 3 to 10 years in current department or agency 40 48 7 4 1 0 0 88 5 116
2017 11 to 20 years in current department or agency 52 39 5 4 2 0 0 90 5 196
2017 More than 20 years in current department or agency 65 27 3 2 3 0 0 93 5 40
2014 Less than 3 years in current department or agency 58 29 3 10 0 0 0 87 10 28
2014 3 to 10 years in current department or agency 44 35 9 11 0 0 0 79 12 183
2014 11 to 20 years in current department or agency 50 35 8 5 3 0 0 84 8 196
2014 More than 20 years in current department or agency 51 33 10 3 3 0 0 84 5 38

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 49 34 7 8 2 0 0 83 10 123
2018 3 to 10 years in current department or agency 48 34 14 3 0 0 0 82 3 110
2018 11 to 20 years in current department or agency 37 41 14 5 2 0 2 79 7 186
2018 More than 20 years in current department or agency 39 41 8 3 4 0 4 84 8 50
2017 Less than 3 years in current department or agency 54 31 8 1 3 0 4 88 4 101
2017 3 to 10 years in current department or agency 46 34 11 6 2 1 0 81 8 116
2017 11 to 20 years in current department or agency 39 39 12 7 3 0 1 78 10 196
2017 More than 20 years in current department or agency 47 37 8 5 2 0 0 84 8 40
2014 Less than 3 years in current department or agency 41 38 12 6 0 0 3 81 6 28
2014 3 to 10 years in current department or agency 39 33 18 5 2 1 2 74 7 183
2014 11 to 20 years in current department or agency 33 40 11 9 5 0 1 75 14 196
2014 More than 20 years in current department or agency 35 44 10 3 5 3 0 81 8 38

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 40 46 7 3 4 1 0 86 7 124
2018 3 to 10 years in current department or agency 33 50 10 4 3 0 0 83 7 110
2018 11 to 20 years in current department or agency 40 41 11 7 1 0 0 81 8 186
2018 More than 20 years in current department or agency 39 45 9 2 4 0 0 85 6 50
2017 Less than 3 years in current department or agency 44 45 5 3 3 0 0 89 6 101
2017 3 to 10 years in current department or agency 34 50 9 4 3 0 0 84 7 116
2017 11 to 20 years in current department or agency 37 42 11 9 1 0 0 80 9 196
2017 More than 20 years in current department or agency 57 25 10 5 3 0 0 82 8 40
2014 Less than 3 years in current department or agency 56 32 10 3 0 0 0 87 3 28
2014 3 to 10 years in current department or agency 29 45 13 11 2 0 0 74 12 183
2014 11 to 20 years in current department or agency 36 39 12 7 5 0 0 76 12 196
2014 More than 20 years in current department or agency 45 29 15 5 5 0 0 74 11 38

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 33 42 13 3 6 2 1 78 9 123
2018 3 to 10 years in current department or agency 25 47 16 10 1 0 0 73 12 111
2018 11 to 20 years in current department or agency 23 42 15 13 7 0 0 65 20 184
2018 More than 20 years in current department or agency 26 27 24 19 5 0 0 52 24 50
2017 Less than 3 years in current department or agency 45 41 5 8 2 0 0 86 9 101
2017 3 to 10 years in current department or agency 18 50 10 15 7 1 0 68 22 116
2017 11 to 20 years in current department or agency 20 40 16 16 8 0 0 60 24 196
2017 More than 20 years in current department or agency 30 28 20 15 7 0 0 57 22 40
2014 Less than 3 years in current department or agency 48 37 9 6 0 0 0 85 6 28
2014 3 to 10 years in current department or agency 19 47 17 11 5 0 0 67 16 183
2014 11 to 20 years in current department or agency 20 35 19 18 8 0 0 55 26 196
2014 More than 20 years in current department or agency 24 48 8 15 5 0 0 72 20 38

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 31 42 16 7 3 0 1 74 10 124
2018 3 to 10 years in current department or agency 23 49 16 10 2 0 0 73 11 111
2018 11 to 20 years in current department or agency 26 45 17 8 3 0 0 71 11 186
2018 More than 20 years in current department or agency 33 36 18 13 0 0 0 69 13 50
2017 Less than 3 years in current department or agency 36 30 19 11 4 0 1 66 14 101
2017 3 to 10 years in current department or agency 20 54 12 9 4 1 0 74 13 116
2017 11 to 20 years in current department or agency 25 47 14 9 4 0 0 72 13 196
2017 More than 20 years in current department or agency 40 42 7 3 8 0 0 82 10 40

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 52 35 7 4 1 1 0 88 5 123
2018 3 to 10 years in current department or agency 39 42 10 9 0 0 0 81 9 110
2018 11 to 20 years in current department or agency 45 45 7 2 1 0 0 90 3 185
2018 More than 20 years in current department or agency 44 49 5 0 2 0 0 93 2 50
2017 Less than 3 years in current department or agency 45 35 9 6 6 0 0 80 12 101
2017 3 to 10 years in current department or agency 36 40 15 5 3 0 0 76 8 116
2017 11 to 20 years in current department or agency 40 42 11 5 2 0 0 82 7 195
2017 More than 20 years in current department or agency 57 33 3 5 3 0 0 90 8 39
2014 Less than 3 years in current department or agency 51 32 6 3 0 8 0 90 3 28
2014 3 to 10 years in current department or agency 32 46 13 7 0 0 0 79 8 183
2014 11 to 20 years in current department or agency 34 44 15 6 2 0 0 78 7 196
2014 More than 20 years in current department or agency 45 28 21 5 0 0 0 74 5 38

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 37 42 14 4 3 1 0 79 7 124
2018 3 to 10 years in current department or agency 30 47 15 7 2 0 0 76 9 110
2018 11 to 20 years in current department or agency 30 40 16 9 4 0 0 70 14 184
2018 More than 20 years in current department or agency 30 38 21 10 2 0 0 68 11 50
2017 Less than 3 years in current department or agency 46 34 9 7 2 3 0 82 9 101
2017 3 to 10 years in current department or agency 28 41 13 11 6 1 0 70 17 116
2017 11 to 20 years in current department or agency 27 38 17 12 6 0 0 65 18 195
2017 More than 20 years in current department or agency 35 35 17 5 8 0 0 70 13 40

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 54 37 7 2 1 0 0 91 2 124
2018 3 to 10 years in current department or agency 44 49 2 3 2 0 0 93 5 110
2018 11 to 20 years in current department or agency 52 37 7 3 1 1 0 90 3 184
2018 More than 20 years in current department or agency 60 32 6 2 0 0 0 92 2 49
2017 Less than 3 years in current department or agency 54 35 7 3 2 0 0 88 5 101
2017 3 to 10 years in current department or agency 44 39 13 2 1 0 0 83 3 116
2017 11 to 20 years in current department or agency 51 39 8 1 1 0 0 90 2 196
2017 More than 20 years in current department or agency 70 30 0 0 0 0 0 100 0 40
2014 Less than 3 years in current department or agency 62 32 6 0 0 0 0 94 0 28
2014 3 to 10 years in current department or agency 52 37 8 2 1 0 1 89 3 183
2014 11 to 20 years in current department or agency 62 26 9 4 1 0 0 87 4 196
2014 More than 20 years in current department or agency 64 19 11 0 5 0 0 84 5 38

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 40 13 6 5 1 0 76 11 124
2018 3 to 10 years in current department or agency 29 49 12 8 3 0 0 78 10 109
2018 11 to 20 years in current department or agency 31 42 18 7 2 0 0 73 9 184
2018 More than 20 years in current department or agency 33 39 16 6 6 0 0 73 12 50
2017 Less than 3 years in current department or agency 42 35 14 4 3 0 2 79 6 100
2017 3 to 10 years in current department or agency 23 50 14 7 6 0 0 73 12 116
2017 11 to 20 years in current department or agency 28 46 12 11 4 0 0 74 15 196
2017 More than 20 years in current department or agency 38 49 5 3 5 0 0 87 8 40
2014 Less than 3 years in current department or agency 52 29 16 3 0 0 0 81 3 28
2014 3 to 10 years in current department or agency 23 51 14 8 3 0 0 74 12 183
2014 11 to 20 years in current department or agency 21 45 14 11 8 0 0 67 20 196
2014 More than 20 years in current department or agency 32 40 16 4 8 0 0 72 12 38

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 41 36 10 8 4 1 0 78 12 123
2018 3 to 10 years in current department or agency 33 42 12 11 2 0 0 75 12 109
2018 11 to 20 years in current department or agency 31 41 16 8 4 0 0 72 12 184
2018 More than 20 years in current department or agency 37 36 13 10 2 0 2 74 12 50
2017 Less than 3 years in current department or agency 61 22 5 8 4 0 0 83 11 101
2017 3 to 10 years in current department or agency 30 40 13 12 3 1 0 71 15 116
2017 11 to 20 years in current department or agency 29 39 14 13 5 0 0 68 18 196
2017 More than 20 years in current department or agency 38 34 10 11 8 0 0 72 19 40
2014 Less than 3 years in current department or agency 46 41 9 3 0 0 0 88 3 28
2014 3 to 10 years in current department or agency 30 40 17 10 4 0 0 70 14 183
2014 11 to 20 years in current department or agency 28 43 11 10 8 0 0 71 18 196
2014 More than 20 years in current department or agency 35 40 10 13 2 0 0 75 15 38

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 39 13 5 2 1 1 79 8 124
2018 3 to 10 years in current department or agency 29 43 14 13 0 0 0 73 13 109
2018 11 to 20 years in current department or agency 24 47 16 11 1 0 1 72 12 184
2018 More than 20 years in current department or agency 35 34 11 6 12 2 0 71 18 50
2017 Less than 3 years in current department or agency 53 29 6 7 2 3 0 84 9 101
2017 3 to 10 years in current department or agency 29 49 11 8 3 0 0 78 11 116
2017 11 to 20 years in current department or agency 23 43 16 13 5 0 0 66 18 195
2017 More than 20 years in current department or agency 42 23 12 12 8 0 3 67 20 40
2014 Less than 3 years in current department or agency 50 35 6 6 3 0 0 85 9 28
2014 3 to 10 years in current department or agency 29 42 16 10 3 0 0 71 13 183
2014 11 to 20 years in current department or agency 26 45 16 9 3 0 1 72 12 196
2014 More than 20 years in current department or agency 38 21 23 5 13 0 0 59 18 38

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 50 37 5 6 1 0 0 87 7 124
2018 3 to 10 years in current department or agency 38 49 10 2 2 0 0 87 3 110
2018 11 to 20 years in current department or agency 47 39 9 5 0 1 0 86 5 185
2018 More than 20 years in current department or agency 47 41 6 6 0 0 0 88 6 49
2017 Less than 3 years in current department or agency 50 37 12 0 2 0 0 87 2 101
2017 3 to 10 years in current department or agency 38 46 8 6 2 1 0 84 8 116
2017 11 to 20 years in current department or agency 44 42 10 4 1 0 0 86 5 196
2017 More than 20 years in current department or agency 60 30 5 0 5 0 0 90 5 40
2014 Less than 3 years in current department or agency 62 25 9 3 0 0 0 87 3 28
2014 3 to 10 years in current department or agency 38 42 13 4 1 0 0 81 6 183
2014 11 to 20 years in current department or agency 47 36 10 5 2 0 0 83 7 196
2014 More than 20 years in current department or agency 59 18 13 5 5 0 0 77 11 38

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 35 16 6 1 2 0 77 7 122
2018 3 to 10 years in current department or agency 22 36 17 18 6 0 0 58 25 112
2018 11 to 20 years in current department or agency 25 31 26 11 6 0 1 56 18 186
2018 More than 20 years in current department or agency 29 35 8 18 10 0 0 64 28 49
2017 Less than 3 years in current department or agency 40 34 15 9 2 1 0 74 11 100
2017 3 to 10 years in current department or agency 23 36 16 17 8 0 0 59 25 116
2017 11 to 20 years in current department or agency 26 35 16 13 8 0 0 62 22 196
2017 More than 20 years in current department or agency 30 47 7 10 4 0 0 78 15 40
2014 Less than 3 years in current department or agency 31 35 19 10 6 0 0 66 15 28
2014 3 to 10 years in current department or agency 29 41 19 8 3 0 0 70 10 183
2014 11 to 20 years in current department or agency 23 40 19 12 6 0 0 63 18 196
2014 More than 20 years in current department or agency 25 45 13 10 6 0 0 70 16 38

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 8 26 37 17 5 4 3 24 37 124
2018 3 to 10 years in current department or agency 5 33 40 19 3 0 2 22 38 112
2018 11 to 20 years in current department or agency 11 33 38 14 3 0 1 17 45 184
2018 More than 20 years in current department or agency 10 21 45 8 14 0 2 22 32 50
2017 Less than 3 years in current department or agency 7 29 35 18 9 1 2 27 36 100
2017 3 to 10 years in current department or agency 9 21 46 17 5 0 3 22 30 114
2017 11 to 20 years in current department or agency 14 28 42 13 3 0 1 16 41 196
2017 More than 20 years in current department or agency 12 26 36 13 8 0 5 22 40 39
2014 Less than 3 years in current department or agency 6 26 32 19 14 3 0 34 33 28
2014 3 to 10 years in current department or agency 8 32 35 19 4 0 2 24 41 182
2014 11 to 20 years in current department or agency 15 38 33 9 5 0 0 14 53 196
2014 More than 20 years in current department or agency 16 29 37 11 8 0 0 18 45 38

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 2 11 27 36 14 7 3 56 14 122
2018 3 to 10 years in current department or agency 4 18 39 19 15 2 3 36 24 112
2018 11 to 20 years in current department or agency 6 18 38 25 7 2 4 34 25 183
2018 More than 20 years in current department or agency 19 26 19 20 14 0 2 35 46 50
2017 Less than 3 years in current department or agency 2 13 22 26 31 4 2 61 16 99
2017 3 to 10 years in current department or agency 6 21 39 22 8 2 2 32 28 115
2017 11 to 20 years in current department or agency 10 20 41 18 5 2 4 25 32 195
2017 More than 20 years in current department or agency 19 25 22 16 11 0 8 29 47 39
2014 Less than 3 years in current department or agency 8 12 30 15 20 3 11 41 24 28
2014 3 to 10 years in current department or agency 15 19 30 22 7 2 5 32 36 183
2014 11 to 20 years in current department or agency 16 30 35 12 4 1 1 17 47 195
2014 More than 20 years in current department or agency 21 31 30 8 11 0 0 19 52 38

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 18 36 25 10 4 5 2 15 58 123
2018 3 to 10 years in current department or agency 19 35 27 13 4 0 2 17 55 112
2018 11 to 20 years in current department or agency 27 33 25 10 1 1 3 11 63 184
2018 More than 20 years in current department or agency 28 27 21 15 4 0 6 20 58 50
2017 Less than 3 years in current department or agency 15 26 31 10 10 4 4 22 45 100
2017 3 to 10 years in current department or agency 17 37 33 7 5 1 1 12 55 116
2017 11 to 20 years in current department or agency 28 37 22 7 3 1 2 9 68 196
2017 More than 20 years in current department or agency 48 12 12 12 8 0 7 22 65 40
2014 Less than 3 years in current department or agency 26 16 38 7 9 0 3 17 44 28
2014 3 to 10 years in current department or agency 24 34 25 11 2 1 3 14 60 183
2014 11 to 20 years in current department or agency 39 25 21 8 4 1 2 12 67 196
2014 More than 20 years in current department or agency 41 23 22 6 8 0 0 14 65 38

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 2 16 28 38 11 2 1 52 19 124
2018 3 to 10 years in current department or agency 8 25 35 26 3 0 2 30 34 110
2018 11 to 20 years in current department or agency 12 35 34 15 2 0 3 17 48 183
2018 More than 20 years in current department or agency 14 20 39 20 6 0 2 26 34 49
2017 Less than 3 years in current department or agency 4 9 22 32 24 1 7 61 14 100
2017 3 to 10 years in current department or agency 8 24 38 21 9 0 0 30 32 116
2017 11 to 20 years in current department or agency 11 29 38 16 4 1 1 21 40 196
2017 More than 20 years in current department or agency 15 30 26 13 13 0 2 27 47 39
2014 Less than 3 years in current department or agency 3 11 34 16 17 8 11 41 17 28
2014 3 to 10 years in current department or agency 5 22 41 22 7 1 2 30 28 182
2014 11 to 20 years in current department or agency 13 25 38 18 4 0 1 23 39 196
2014 More than 20 years in current department or agency 8 38 32 17 5 0 0 22 46 38

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 12 19 24 23 12 6 4 39 34 124
2018 3 to 10 years in current department or agency 15 32 33 10 7 1 2 17 49 112
2018 11 to 20 years in current department or agency 18 34 28 14 2 1 4 16 54 184
2018 More than 20 years in current department or agency 26 34 18 15 8 0 0 23 60 48
2017 Less than 3 years in current department or agency 8 22 22 19 21 4 6 43 32 99
2017 3 to 10 years in current department or agency 14 32 26 16 8 0 3 25 48 116
2017 11 to 20 years in current department or agency 17 36 26 14 4 0 3 18 55 196
2017 More than 20 years in current department or agency 31 23 23 7 11 0 5 19 56 39
2014 Less than 3 years in current department or agency 14 16 37 16 10 8 0 27 33 28
2014 3 to 10 years in current department or agency 12 31 30 13 5 0 8 20 47 183
2014 11 to 20 years in current department or agency 26 41 23 6 3 0 1 9 68 196
2014 More than 20 years in current department or agency 35 19 24 16 5 0 0 21 54 37

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 8 12 22 32 14 7 5 53 22 123
2018 3 to 10 years in current department or agency 9 13 39 24 8 3 4 34 25 109
2018 11 to 20 years in current department or agency 6 13 36 29 9 2 5 41 21 183
2018 More than 20 years in current department or agency 14 9 21 36 16 0 4 54 24 49
2017 Less than 3 years in current department or agency 3 16 21 23 26 3 7 55 21 100
2017 3 to 10 years in current department or agency 6 15 30 28 13 4 4 45 23 116
2017 11 to 20 years in current department or agency 5 15 28 28 18 1 6 49 21 196
2017 More than 20 years in current department or agency 8 9 20 34 14 2 13 57 20 39
2014 Less than 3 years in current department or agency 6 15 20 15 20 8 17 46 28 28
2014 3 to 10 years in current department or agency 4 11 24 31 22 3 6 58 16 183
2014 11 to 20 years in current department or agency 4 14 30 30 15 1 7 49 19 195
2014 More than 20 years in current department or agency 8 10 26 40 13 0 2 55 19 38

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 12 31 26 15 8 7 2 25 46 124
2018 3 to 10 years in current department or agency 10 34 30 19 7 0 0 26 44 112
2018 11 to 20 years in current department or agency 15 27 39 14 1 2 3 15 45 184
2018 More than 20 years in current department or agency 16 30 36 8 6 2 2 15 48 50
2017 Less than 3 years in current department or agency 12 23 34 12 15 2 2 28 36 101
2017 3 to 10 years in current department or agency 12 21 47 12 5 2 1 17 34 116
2017 11 to 20 years in current department or agency 15 29 36 13 2 1 4 15 47 196
2017 More than 20 years in current department or agency 26 18 31 10 8 0 8 19 47 39
2014 Less than 3 years in current department or agency 10 13 43 13 14 3 3 29 25 28
2014 3 to 10 years in current department or agency 11 26 40 16 3 1 2 20 39 182
2014 11 to 20 years in current department or agency 20 30 31 8 7 1 4 16 52 196
2014 More than 20 years in current department or agency 18 31 34 11 5 0 0 16 50 38
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 29 33 11 9 2 11 5 74 13 123
2018 3 to 10 years in current department or agency 23 41 20 13 0 1 2 66 13 111
2018 11 to 20 years in current department or agency 20 46 14 8 4 6 2 72 13 183
2018 More than 20 years in current department or agency 31 37 14 10 4 2 2 71 14 50
2017 Less than 3 years in current department or agency 35 26 11 5 3 6 14 76 10 101
2017 3 to 10 years in current department or agency 21 50 13 6 6 4 1 74 12 116
2017 11 to 20 years in current department or agency 24 34 14 10 7 6 5 65 20 196
2017 More than 20 years in current department or agency 38 33 7 5 8 5 5 78 14 40
2014 Less than 3 years in current department or agency 30 20 22 0 0 17 11 70 0 28
2014 3 to 10 years in current department or agency 29 34 14 9 5 3 5 69 15 183
2014 11 to 20 years in current department or agency 27 34 17 9 8 3 3 64 18 196
2014 More than 20 years in current department or agency 30 32 15 8 7 3 5 67 17 38

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 48 31 8 7 4 2 0 81 11 123
2018 3 to 10 years in current department or agency 43 41 7 5 3 0 0 84 8 111
2018 11 to 20 years in current department or agency 46 38 7 7 1 0 0 85 8 185
2018 More than 20 years in current department or agency 52 30 11 2 4 0 0 82 6 50
2017 Less than 3 years in current department or agency 55 27 10 1 3 0 3 85 4 101
2017 3 to 10 years in current department or agency 39 43 6 7 3 1 1 84 10 116
2017 11 to 20 years in current department or agency 45 36 10 6 3 1 0 82 8 196
2017 More than 20 years in current department or agency 48 34 8 8 2 0 0 82 10 40
2014 Less than 3 years in current department or agency 48 39 3 10 0 0 0 87 10 28
2014 3 to 10 years in current department or agency 50 32 9 5 4 1 0 83 9 183
2014 11 to 20 years in current department or agency 43 32 11 10 4 1 0 75 13 196
2014 More than 20 years in current department or agency 48 32 10 2 5 3 0 82 7 38

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 16 14 16 9 10 32 4 46 29 121
2018 3 to 10 years in current department or agency 12 28 24 15 3 16 3 48 22 111
2018 11 to 20 years in current department or agency 11 30 19 12 7 18 3 52 24 185
2018 More than 20 years in current department or agency 20 37 11 18 6 5 2 62 26 50
2017 Less than 3 years in current department or agency 10 15 18 7 5 34 12 45 22 101
2017 3 to 10 years in current department or agency 8 27 18 12 8 21 6 48 27 116
2017 11 to 20 years in current department or agency 11 18 26 11 7 22 6 40 24 196
2017 More than 20 years in current department or agency 22 20 13 20 5 17 2 53 31 40
2014 Less than 3 years in current department or agency 19 15 6 9 6 37 8 61 27 28
2014 3 to 10 years in current department or agency 10 25 14 16 8 24 4 48 32 182
2014 11 to 20 years in current department or agency 11 24 21 14 8 17 6 45 29 196
2014 More than 20 years in current department or agency 8 29 21 19 8 10 5 44 31 38

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 59 29 7 3 1 1 0 89 4 123
2018 3 to 10 years in current department or agency 41 48 6 3 1 0 0 90 4 111
2018 11 to 20 years in current department or agency 48 39 6 5 2 0 0 87 7 185
2018 More than 20 years in current department or agency 54 34 8 4 0 0 0 89 4 50
2017 Less than 3 years in current department or agency 60 29 8 2 1 0 0 89 3 101
2017 3 to 10 years in current department or agency 44 45 7 4 0 0 0 89 4 116
2017 11 to 20 years in current department or agency 49 38 7 4 2 0 0 87 6 196
2017 More than 20 years in current department or agency 48 30 10 10 2 0 0 78 12 40
2014 Less than 3 years in current department or agency 59 38 3 0 0 0 0 97 0 28
2014 3 to 10 years in current department or agency 46 42 6 4 1 0 0 88 6 183
2014 11 to 20 years in current department or agency 47 38 12 3 1 0 0 85 4 196
2014 More than 20 years in current department or agency 43 46 3 2 5 0 0 90 7 38

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 46 41 7 3 2 1 1 88 5 123
2018 3 to 10 years in current department or agency 42 41 13 3 1 0 0 83 4 111
2018 11 to 20 years in current department or agency 39 45 10 4 1 2 0 85 5 185
2018 More than 20 years in current department or agency 43 45 8 4 0 0 0 88 4 50
Top of Page

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 47 30 10 7 3 2 1 80 10 124
2018 3 to 10 years in current department or agency 40 42 11 3 2 0 2 83 6 111
2018 11 to 20 years in current department or agency 38 42 10 7 2 0 0 81 9 182
2018 More than 20 years in current department or agency 44 26 15 15 0 0 0 71 15 49
2017 Less than 3 years in current department or agency 52 34 8 3 2 1 0 87 5 100
2017 3 to 10 years in current department or agency 35 42 11 7 4 1 0 78 11 116
2017 11 to 20 years in current department or agency 35 41 14 6 2 1 0 78 8 196
2017 More than 20 years in current department or agency 40 35 15 6 2 2 0 77 8 40
2014 Less than 3 years in current department or agency 40 47 7 3 0 3 0 89 3 28
2014 3 to 10 years in current department or agency 39 38 11 9 2 1 0 78 11 183
2014 11 to 20 years in current department or agency 30 46 12 7 4 0 1 77 11 196
2014 More than 20 years in current department or agency 40 40 5 10 5 0 0 79 15 38

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 58 25 7 4 1 4 0 86 6 124
2018 3 to 10 years in current department or agency 43 41 10 3 1 0 2 85 4 111
2018 11 to 20 years in current department or agency 50 38 8 2 1 0 0 89 3 181
2018 More than 20 years in current department or agency 44 29 15 9 2 0 0 73 11 49
2017 Less than 3 years in current department or agency 62 27 4 1 2 0 4 93 3 101
2017 3 to 10 years in current department or agency 40 47 8 1 2 2 0 88 3 116
2017 11 to 20 years in current department or agency 44 37 9 6 1 3 0 84 7 196
2017 More than 20 years in current department or agency 42 33 15 5 2 2 0 76 8 40
2014 Less than 3 years in current department or agency 57 30 6 0 0 3 3 93 0 28
2014 3 to 10 years in current department or agency 49 35 7 3 3 3 0 87 5 183
2014 11 to 20 years in current department or agency 37 37 16 4 2 3 1 77 6 196
2014 More than 20 years in current department or agency 45 40 2 5 8 0 0 85 13 38

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 53 32 8 5 1 0 0 86 6 124
2018 3 to 10 years in current department or agency 40 40 13 6 0 0 2 81 6 110
2018 11 to 20 years in current department or agency 48 36 11 4 1 0 0 85 5 181
2018 More than 20 years in current department or agency 50 22 14 11 4 0 0 72 14 49
2017 Less than 3 years in current department or agency 54 35 5 2 2 0 3 91 4 101
2017 3 to 10 years in current department or agency 41 41 10 4 2 1 0 83 7 116
2017 11 to 20 years in current department or agency 41 42 8 6 2 1 0 84 7 196
2017 More than 20 years in current department or agency 47 40 8 2 2 0 0 88 5 40
2014 Less than 3 years in current department or agency 66 22 6 3 0 0 3 90 3 28
2014 3 to 10 years in current department or agency 45 35 11 6 2 1 1 81 8 182
2014 11 to 20 years in current department or agency 32 45 12 5 4 1 0 78 9 196
2014 More than 20 years in current department or agency 40 42 3 8 8 0 0 81 16 38

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 68 17 9 3 3 0 0 85 6 124
2018 3 to 10 years in current department or agency 56 29 11 2 0 0 2 86 2 111
2018 11 to 20 years in current department or agency 59 28 8 3 2 1 0 88 5 182
2018 More than 20 years in current department or agency 49 27 20 0 4 0 0 76 4 48
2017 Less than 3 years in current department or agency 63 25 3 2 4 0 3 91 6 101
2017 3 to 10 years in current department or agency 51 35 6 4 2 2 0 88 6 116
2017 11 to 20 years in current department or agency 55 29 9 3 1 3 0 87 4 196
2017 More than 20 years in current department or agency 50 35 8 3 5 0 0 84 8 40

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 58 23 9 4 3 2 0 83 8 124
2018 3 to 10 years in current department or agency 50 33 8 5 2 0 2 85 7 111
2018 11 to 20 years in current department or agency 53 31 11 4 2 0 0 84 6 182
2018 More than 20 years in current department or agency 46 28 21 2 4 0 0 73 6 49
2017 Less than 3 years in current department or agency 61 21 8 3 4 0 4 85 7 101
2017 3 to 10 years in current department or agency 51 35 6 3 4 1 0 87 7 116
2017 11 to 20 years in current department or agency 50 29 12 6 3 0 0 79 9 196
2017 More than 20 years in current department or agency 42 38 12 6 2 0 0 80 8 40
2014 Less than 3 years in current department or agency 69 18 0 7 0 3 3 93 7 28
2014 3 to 10 years in current department or agency 54 28 11 4 3 0 0 82 7 183
2014 11 to 20 years in current department or agency 36 42 12 7 3 0 0 78 9 196
2014 More than 20 years in current department or agency 40 32 15 7 5 0 0 72 13 38
Top of Page

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 19 30 11 11 6 5 17 63 22 17
2018 3 to 10 years in current department or agency 24 34 22 5 3 5 8 67 8 35
2018 11 to 20 years in current department or agency 23 29 22 4 3 4 15 64 9 74
2018 More than 20 years in current department or agency 45 26 12 3 4 0 11 79 8 27
2017 Less than 3 years in current department or agency 45 21 6 0 6 5 17 85 7 16
2017 3 to 10 years in current department or agency 30 42 19 0 0 0 9 79 0 32
2017 11 to 20 years in current department or agency 13 32 26 11 3 5 11 53 16 82
2017 More than 20 years in current department or agency 33 24 24 5 4 0 10 63 10 21
2014 3 to 10 years in current department or agency 27 42 14 8 3 0 5 72 12 35
2014 11 to 20 years in current department or agency 13 47 17 7 3 0 14 69 12 71
2014 More than 20 years in current department or agency 16 31 15 11 0 11 16 64 15 19

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 46 32 10 7 1 4 0 81 9 124
2018 3 to 10 years in current department or agency 22 35 20 15 1 8 0 62 17 112
2018 11 to 20 years in current department or agency 17 40 22 11 5 5 0 60 17 186
2018 More than 20 years in current department or agency 28 23 31 12 6 0 0 51 18 50
2017 Less than 3 years in current department or agency 41 33 6 6 2 12 1 85 9 101
2017 3 to 10 years in current department or agency 18 39 22 10 6 4 0 60 17 116
2017 11 to 20 years in current department or agency 15 37 26 11 6 6 0 55 18 196
2017 More than 20 years in current department or agency 34 19 17 20 10 0 0 53 31 40
2014 Less than 3 years in current department or agency 46 24 6 3 3 18 0 85 7 28
2014 3 to 10 years in current department or agency 21 45 19 6 3 7 1 71 9 183
2014 11 to 20 years in current department or agency 24 38 20 9 5 5 0 65 14 196
2014 More than 20 years in current department or agency 24 48 11 8 10 0 0 72 18 38

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 37 39 13 6 3 2 0 77 9 123
2018 3 to 10 years in current department or agency 22 32 22 19 5 0 0 54 24 112
2018 11 to 20 years in current department or agency 14 34 29 14 8 1 0 48 23 185
2018 More than 20 years in current department or agency 22 20 22 26 10 0 0 42 36 50
2017 Less than 3 years in current department or agency 36 36 6 8 6 8 1 78 15 101
2017 3 to 10 years in current department or agency 11 35 27 18 6 3 0 47 26 116
2017 11 to 20 years in current department or agency 12 33 32 12 9 2 0 46 22 196
2017 More than 20 years in current department or agency 26 17 22 20 15 0 0 43 35 40
2014 Less than 3 years in current department or agency 33 35 15 6 3 7 0 74 10 28
2014 3 to 10 years in current department or agency 16 46 21 10 3 3 1 64 14 183
2014 11 to 20 years in current department or agency 15 42 24 11 6 1 0 58 18 196
2014 More than 20 years in current department or agency 32 24 13 23 5 2 0 57 29 38

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 36 20 6 4 6 0 68 11 122
2018 3 to 10 years in current department or agency 19 22 30 23 2 4 0 43 25 110
2018 11 to 20 years in current department or agency 8 35 27 14 11 5 0 45 27 184
2018 More than 20 years in current department or agency 19 18 21 28 12 2 0 38 41 49
2017 Less than 3 years in current department or agency 23 32 18 8 7 10 2 62 17 101
2017 3 to 10 years in current department or agency 7 30 33 17 7 7 0 39 25 116
2017 11 to 20 years in current department or agency 5 30 34 16 9 5 0 38 27 196
2017 More than 20 years in current department or agency 13 27 22 20 18 0 0 40 38 40
2014 Less than 3 years in current department or agency 21 31 18 9 3 18 0 63 15 28
2014 3 to 10 years in current department or agency 10 35 30 15 3 7 1 48 19 183
2014 11 to 20 years in current department or agency 11 39 26 14 6 4 0 52 22 196
2014 More than 20 years in current department or agency 21 24 26 19 10 0 0 46 29 38

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 25 41 18 9 4 4 0 68 13 124
2018 3 to 10 years in current department or agency 19 28 30 21 2 1 0 47 23 112
2018 11 to 20 years in current department or agency 10 40 28 15 3 4 0 52 19 186
2018 More than 20 years in current department or agency 20 31 20 22 6 0 0 51 28 50
2017 Less than 3 years in current department or agency 24 33 11 13 10 8 1 63 25 101
2017 3 to 10 years in current department or agency 13 47 19 13 7 2 0 60 20 116
2017 11 to 20 years in current department or agency 10 50 21 13 4 2 0 61 17 195
2017 More than 20 years in current department or agency 29 29 20 15 7 0 0 57 23 39
2014 Less than 3 years in current department or agency 23 49 15 6 3 3 0 75 9 28
2014 3 to 10 years in current department or agency 16 37 27 14 3 3 1 55 17 183
2014 11 to 20 years in current department or agency 15 39 23 14 7 2 0 56 21 196
2014 More than 20 years in current department or agency 27 26 31 10 5 0 0 53 16 38
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 36 43 8 9 4 0 0 79 13 123
2018 3 to 10 years in current department or agency 20 39 24 14 2 1 0 59 16 112
2018 11 to 20 years in current department or agency 13 44 23 10 8 2 0 58 18 183
2018 More than 20 years in current department or agency 20 43 18 13 6 0 0 63 19 50
2017 Less than 3 years in current department or agency 32 34 13 9 7 3 1 69 17 101
2017 3 to 10 years in current department or agency 17 51 15 14 3 1 0 69 16 114
2017 11 to 20 years in current department or agency 18 46 16 12 8 1 0 64 20 196
2017 More than 20 years in current department or agency 32 29 13 18 8 0 0 62 25 40
2014 Less than 3 years in current department or agency 39 39 15 0 0 0 8 84 0 28
2014 3 to 10 years in current department or agency 23 44 20 8 2 2 1 69 11 183
2014 11 to 20 years in current department or agency 23 47 16 10 4 0 0 70 14 196
2014 More than 20 years in current department or agency 27 39 10 16 8 0 0 66 24 38

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 33 39 11 9 4 4 1 75 14 124
2018 3 to 10 years in current department or agency 31 43 16 7 1 2 0 75 8 112
2018 11 to 20 years in current department or agency 26 45 14 9 3 1 2 74 13 184
2018 More than 20 years in current department or agency 37 37 17 7 2 0 0 74 9 50
2017 Less than 3 years in current department or agency 32 40 12 8 2 7 0 77 10 101
2017 3 to 10 years in current department or agency 23 50 19 7 2 0 0 73 9 115
2017 11 to 20 years in current department or agency 36 43 9 7 3 1 1 80 10 196
2017 More than 20 years in current department or agency 45 30 13 10 3 0 0 74 13 40
2014 Less than 3 years in current department or agency 48 46 3 0 0 3 0 97 0 28
2014 3 to 10 years in current department or agency 39 43 8 6 3 1 0 83 9 183
2014 11 to 20 years in current department or agency 37 44 11 5 2 1 0 82 7 196
2014 More than 20 years in current department or agency 35 42 16 7 0 0 0 77 7 38

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 34 43 14 5 2 1 0 78 7 124
2018 3 to 10 years in current department or agency 28 43 23 5 1 0 0 71 6 111
2018 11 to 20 years in current department or agency 23 48 19 6 3 0 0 72 9 183
2018 More than 20 years in current department or agency 41 33 20 2 4 0 0 74 6 49

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 17 23 17 13 7 19 5 52 26 124
2018 3 to 10 years in current department or agency 19 26 17 17 10 8 3 51 31 112
2018 11 to 20 years in current department or agency 9 28 29 14 10 10 1 41 27 184
2018 More than 20 years in current department or agency 22 30 27 8 10 4 0 54 18 50
2017 Less than 3 years in current department or agency 24 16 18 12 4 16 8 53 22 101
2017 3 to 10 years in current department or agency 8 29 15 24 11 11 2 43 40 114
2017 11 to 20 years in current department or agency 14 28 20 13 15 7 4 46 31 196
2017 More than 20 years in current department or agency 25 15 15 19 13 13 0 46 37 40
2014 Less than 3 years in current department or agency 34 13 16 13 3 16 5 60 20 28
2014 3 to 10 years in current department or agency 14 28 19 18 10 9 2 47 32 183
2014 11 to 20 years in current department or agency 15 27 19 13 14 10 1 47 31 196
2014 More than 20 years in current department or agency 19 32 22 12 10 5 0 54 23 38

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 31 38 12 10 3 6 0 74 13 124
2018 3 to 10 years in current department or agency 14 47 24 11 3 2 0 61 15 112
2018 11 to 20 years in current department or agency 17 40 20 13 10 0 0 57 23 182
2018 More than 20 years in current department or agency 24 38 18 16 4 0 0 62 20 50
2017 Less than 3 years in current department or agency 40 31 11 5 6 4 3 76 12 100
2017 3 to 10 years in current department or agency 22 44 12 14 7 2 0 68 21 116
2017 11 to 20 years in current department or agency 21 45 15 9 7 1 1 68 17 196
2017 More than 20 years in current department or agency 33 33 18 10 2 3 0 69 13 39
2014 Less than 3 years in current department or agency 28 29 12 6 0 14 10 76 8 28
2014 3 to 10 years in current department or agency 23 39 21 9 5 2 0 64 15 183
2014 11 to 20 years in current department or agency 23 42 13 12 10 1 0 65 22 196
2014 More than 20 years in current department or agency 30 31 23 8 8 0 0 61 16 38

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 19 30 20 15 10 5 1 53 26 123
2018 3 to 10 years in current department or agency 10 27 22 22 17 1 2 38 40 109
2018 11 to 20 years in current department or agency 7 17 21 28 24 3 1 25 53 184
2018 More than 20 years in current department or agency 14 14 17 33 15 0 6 30 51 49
2017 Less than 3 years in current department or agency 23 25 11 16 10 5 10 56 31 101
2017 3 to 10 years in current department or agency 7 18 18 29 24 1 3 26 55 116
2017 11 to 20 years in current department or agency 6 16 23 26 24 1 2 23 52 195
2017 More than 20 years in current department or agency 26 16 5 20 25 0 8 45 49 39
2014 Less than 3 years in current department or agency 11 22 9 16 12 6 24 46 41 28
2014 3 to 10 years in current department or agency 7 21 18 30 21 1 1 29 52 183
2014 11 to 20 years in current department or agency 7 17 17 23 33 1 2 24 58 196
2014 More than 20 years in current department or agency 8 19 13 19 34 0 7 29 57 38

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 25 38 24 4 3 6 0 68 7 124
2018 3 to 10 years in current department or agency 19 39 25 12 3 3 0 60 15 111
2018 11 to 20 years in current department or agency 11 45 26 10 6 3 0 58 16 184
2018 More than 20 years in current department or agency 28 26 28 16 2 0 0 54 18 50
2017 Less than 3 years in current department or agency 31 45 9 5 4 3 3 80 10 101
2017 3 to 10 years in current department or agency 10 45 26 9 7 3 0 57 16 116
2017 11 to 20 years in current department or agency 12 42 27 11 6 4 0 55 17 195
2017 More than 20 years in current department or agency 35 27 17 11 5 5 0 65 17 40

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 57 28 8 2 2 3 0 88 4 124
2018 3 to 10 years in current department or agency 38 50 8 2 1 0 0 88 3 109
2018 11 to 20 years in current department or agency 37 46 14 1 2 1 0 83 3 185
2018 More than 20 years in current department or agency 48 44 6 2 0 0 0 92 2 49
2017 Less than 3 years in current department or agency 55 32 3 3 2 5 0 92 5 101
2017 3 to 10 years in current department or agency 31 51 10 2 1 4 1 87 3 116
2017 11 to 20 years in current department or agency 36 46 11 3 2 1 0 83 5 195
2017 More than 20 years in current department or agency 48 42 5 0 2 3 0 92 2 40
2014 Less than 3 years in current department or agency 42 45 6 0 0 7 0 93 0 28
2014 3 to 10 years in current department or agency 43 36 15 3 1 2 0 81 4 183
2014 11 to 20 years in current department or agency 44 37 11 3 1 3 0 84 5 196
2014 More than 20 years in current department or agency 43 39 11 0 2 5 0 86 3 38

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 54 35 6 2 2 2 0 90 4 124
2018 3 to 10 years in current department or agency 41 41 12 5 1 1 0 82 6 111
2018 11 to 20 years in current department or agency 30 55 7 2 4 2 0 86 6 185
2018 More than 20 years in current department or agency 48 40 6 2 2 2 0 90 4 49
2017 Less than 3 years in current department or agency 54 34 6 3 2 2 0 89 5 101
2017 3 to 10 years in current department or agency 30 45 20 2 2 2 0 76 3 116
2017 11 to 20 years in current department or agency 38 44 12 3 3 1 0 82 6 196
2017 More than 20 years in current department or agency 50 33 12 3 2 0 0 83 5 40
2014 Less than 3 years in current department or agency 52 35 6 0 0 7 0 93 0 28
2014 3 to 10 years in current department or agency 42 39 11 5 2 2 0 82 6 183
2014 11 to 20 years in current department or agency 42 40 9 4 3 2 0 84 7 196
2014 More than 20 years in current department or agency 40 50 7 0 2 0 0 90 2 38

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 66 28 2 3 1 0 0 94 3 124
2018 3 to 10 years in current department or agency 43 48 7 2 0 0 0 91 2 111
2018 11 to 20 years in current department or agency 41 49 7 2 1 0 0 90 3 185
2018 More than 20 years in current department or agency 49 41 4 4 2 0 0 90 6 48
2017 Less than 3 years in current department or agency 64 29 4 0 2 0 0 94 2 101
2017 3 to 10 years in current department or agency 37 48 8 4 2 0 0 85 7 116
2017 11 to 20 years in current department or agency 45 41 8 5 2 0 0 86 6 196
2017 More than 20 years in current department or agency 48 32 15 0 5 0 0 80 5 40
2014 Less than 3 years in current department or agency 69 24 7 0 0 0 0 93 0 28
2014 3 to 10 years in current department or agency 50 38 9 2 2 0 0 88 4 182
2014 11 to 20 years in current department or agency 49 37 7 4 3 0 0 86 7 195
2014 More than 20 years in current department or agency 46 39 10 2 2 0 0 85 5 38

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 61 25 10 3 1 0 0 85 4 123
2018 3 to 10 years in current department or agency 33 43 14 8 2 1 0 77 10 111
2018 11 to 20 years in current department or agency 31 39 20 9 1 0 0 70 10 184
2018 More than 20 years in current department or agency 33 39 16 7 4 0 0 72 11 49
2017 Less than 3 years in current department or agency 55 25 12 5 3 0 0 80 8 100
2017 3 to 10 years in current department or agency 25 46 18 7 2 1 0 72 9 116
2017 11 to 20 years in current department or agency 38 33 17 7 5 0 1 72 12 196
2017 More than 20 years in current department or agency 46 18 27 0 8 2 0 65 8 40
2014 Less than 3 years in current department or agency 56 25 16 3 0 0 0 81 3 28
2014 3 to 10 years in current department or agency 40 38 14 5 3 0 0 78 8 183
2014 11 to 20 years in current department or agency 32 41 14 9 4 0 0 73 13 196
2014 More than 20 years in current department or agency 38 33 15 5 8 0 0 71 13 38

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 61 25 8 4 2 0 0 86 7 122
2018 3 to 10 years in current department or agency 30 48 15 4 3 0 0 78 7 111
2018 11 to 20 years in current department or agency 29 43 17 8 2 0 0 72 11 185
2018 More than 20 years in current department or agency 33 34 22 5 6 0 0 67 11 49
2017 Less than 3 years in current department or agency 53 28 12 3 4 0 0 81 6 101
2017 3 to 10 years in current department or agency 24 45 21 8 2 0 0 69 10 116
2017 11 to 20 years in current department or agency 31 41 14 9 3 1 0 73 13 196
2017 More than 20 years in current department or agency 40 22 25 7 5 0 0 63 12 40
2014 Less than 3 years in current department or agency 63 22 12 3 0 0 0 85 3 28
2014 3 to 10 years in current department or agency 34 42 14 7 2 0 0 77 9 183
2014 11 to 20 years in current department or agency 28 47 11 9 4 1 0 75 13 196
2014 More than 20 years in current department or agency 38 26 23 5 8 0 0 64 13 38

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 54 23 14 4 5 1 1 78 9 124
2018 3 to 10 years in current department or agency 37 27 16 16 2 2 0 65 19 111
2018 11 to 20 years in current department or agency 40 24 23 7 4 1 1 65 11 185
2018 More than 20 years in current department or agency 39 29 17 4 7 4 0 71 11 49
2017 Less than 3 years in current department or agency 52 17 17 5 4 2 3 73 9 101
2017 3 to 10 years in current department or agency 29 34 16 6 8 4 4 67 15 116
2017 11 to 20 years in current department or agency 40 29 17 7 5 2 0 71 12 196
2017 More than 20 years in current department or agency 43 27 18 5 5 2 0 72 10 40
2014 Less than 3 years in current department or agency 43 13 29 7 0 6 3 61 8 28
2014 3 to 10 years in current department or agency 39 30 15 9 3 4 0 72 13 183
2014 11 to 20 years in current department or agency 40 30 12 10 5 4 0 72 16 196
2014 More than 20 years in current department or agency 51 33 8 5 0 0 3 87 5 38
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Less than 3 years in current department or agency 22 51 27 123
2018 3 to 10 years in current department or agency 29 40 31 112
2018 11 to 20 years in current department or agency 17 51 32 186
2018 More than 20 years in current department or agency 24 51 25 50
2017 Less than 3 years in current department or agency 28 47 25 100
2017 3 to 10 years in current department or agency 27 43 30 115
2017 11 to 20 years in current department or agency 19 52 30 195
2017 More than 20 years in current department or agency 21 54 25 40
2014 Less than 3 years in current department or agency 25 28 46 28
2014 3 to 10 years in current department or agency 19 48 34 183
2014 11 to 20 years in current department or agency 14 51 35 196
2014 More than 20 years in current department or agency 18 48 34 38

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Less than 3 years in current department or agency 3 28 49 0 13 7 28
2018 3 to 10 years in current department or agency 14 38 33 9 3 3 32
2018 11 to 20 years in current department or agency 21 36 30 10 0 3 32
2018 More than 20 years in current department or agency 61 25 6 8 0 0 13
2017 Less than 3 years in current department or agency 3 14 38 17 25 3 25
2017 3 to 10 years in current department or agency 3 41 40 13 0 3 32
2017 11 to 20 years in current department or agency 28 40 24 9 0 0 35
2014 3 to 10 years in current department or agency 9 42 35 8 9999 7 33
2014 11 to 20 years in current department or agency 12 26 33 29 9999 0 27
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 14 86 123
2018 3 to 10 years in current department or agency 8 92 112
2018 11 to 20 years in current department or agency 12 88 186
2018 More than 20 years in current department or agency 12 88 50

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 46 17
2018 11 to 20 years in current department or agency 41 24

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 49 17
2018 11 to 20 years in current department or agency 54 24

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 17

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 17
2018 11 to 20 years in current department or agency 0 24

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 17
2018 11 to 20 years in current department or agency 0 24

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 17
2018 11 to 20 years in current department or agency 48 24

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 17
2018 11 to 20 years in current department or agency 37 24

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 43 17
2018 11 to 20 years in current department or agency 46 24

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 43 24

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 17
2018 11 to 20 years in current department or agency 24 24

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 56 17
2018 11 to 20 years in current department or agency 50 24

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 29 17

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 17
2018 11 to 20 years in current department or agency 0 24

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 0 24

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 17
2018 11 to 20 years in current department or agency 22 24

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 17

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 21 24

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 51 17
2018 11 to 20 years in current department or agency 72 24

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 37 17
2018 11 to 20 years in current department or agency 29 24

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 17

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 17

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 23 23

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 17

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 17
2018 11 to 20 years in current department or agency 52 23

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 17
2018 11 to 20 years in current department or agency 0 23

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 49 23

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 0 23

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 17 16 17 2 1 43 4 62 6 123
2018 3 to 10 years in current department or agency 12 15 21 8 5 34 4 45 22 111
2018 11 to 20 years in current department or agency 14 16 21 5 8 31 5 47 21 184
2018 More than 20 years in current department or agency 22 19 20 6 2 25 6 59 12 50
2017 Less than 3 years in current department or agency 11 6 12 2 3 47 19 51 13 100
2017 3 to 10 years in current department or agency 8 19 16 12 6 30 9 44 30 116
2017 11 to 20 years in current department or agency 15 21 12 6 6 33 6 59 21 196
2017 More than 20 years in current department or agency 33 20 5 5 5 25 7 79 15 40
2014 Less than 3 years in current department or agency 23 6 14 10 0 41 6 55 18 28
2014 3 to 10 years in current department or agency 14 16 17 6 5 36 6 52 19 182
2014 11 to 20 years in current department or agency 14 22 18 10 5 27 6 52 21 196
2014 More than 20 years in current department or agency 27 21 11 13 5 20 3 63 23 38

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 36 27 13 4 1 18 1 79 5 123
2018 3 to 10 years in current department or agency 26 41 15 10 2 4 2 71 13 111
2018 11 to 20 years in current department or agency 28 38 17 8 3 5 1 70 12 185
2018 More than 20 years in current department or agency 38 48 8 4 0 2 0 88 4 49
2017 Less than 3 years in current department or agency 32 29 13 1 2 22 2 79 3 100
2017 3 to 10 years in current department or agency 20 50 14 7 2 5 1 75 10 116
2017 11 to 20 years in current department or agency 29 41 17 6 3 4 0 73 10 196
2017 More than 20 years in current department or agency 43 32 5 10 2 7 0 81 13 40
2014 Less than 3 years in current department or agency 45 22 13 3 0 17 0 80 4 28
2014 3 to 10 years in current department or agency 32 40 15 6 2 5 0 76 8 182
2014 11 to 20 years in current department or agency 32 45 10 4 5 4 0 81 9 196
2014 More than 20 years in current department or agency 40 31 13 5 5 6 0 76 10 38
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 4 96 124
2018 11 to 20 years in current department or agency 5 95 186

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 0 10

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 0 10

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 0 10

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 0 10

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 0 10

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 0 10

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 0 10

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 0 10

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 0 10

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 0 10

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 0 10

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 49 10

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 22 10 15 1 2 46 5 65 6 124
2018 3 to 10 years in current department or agency 16 13 19 4 3 42 4 54 12 112
2018 11 to 20 years in current department or agency 14 20 19 3 2 38 5 60 8 186
2018 More than 20 years in current department or agency 20 21 8 4 2 42 4 76 10 50
2017 Less than 3 years in current department or agency 16 5 15 3 2 44 15 50 13 101
2017 3 to 10 years in current department or agency 8 15 18 3 0 49 7 52 7 116
2017 11 to 20 years in current department or agency 17 20 17 1 4 35 5 62 9 195
2017 More than 20 years in current department or agency 33 12 18 3 2 27 5 67 7 40
2014 Less than 3 years in current department or agency 23 10 6 0 0 46 16 84 0 28
2014 3 to 10 years in current department or agency 15 15 15 2 1 46 7 62 6 182
2014 11 to 20 years in current department or agency 13 19 15 2 3 45 4 62 10 196
2014 More than 20 years in current department or agency 27 8 16 5 2 23 18 60 13 38

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 37 29 15 2 1 14 2 79 3 123
2018 3 to 10 years in current department or agency 27 42 18 3 3 5 2 74 6 111
2018 11 to 20 years in current department or agency 31 36 17 4 2 10 1 75 7 186
2018 More than 20 years in current department or agency 35 38 13 4 2 7 0 79 6 50
2017 Less than 3 years in current department or agency 42 18 11 2 2 20 5 80 4 101
2017 3 to 10 years in current department or agency 27 47 14 2 0 10 0 83 2 116
2017 11 to 20 years in current department or agency 31 41 15 2 3 8 0 79 5 195
2017 More than 20 years in current department or agency 43 32 8 8 2 7 0 81 11 40
2014 Less than 3 years in current department or agency 35 24 3 3 0 27 8 90 5 28
2014 3 to 10 years in current department or agency 30 32 14 3 1 17 2 76 6 182
2014 11 to 20 years in current department or agency 29 39 14 3 1 14 1 80 4 196
2014 More than 20 years in current department or agency 35 33 16 3 2 8 2 77 6 38
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 33 25 20 8 11 2 1 60 20 124
2018 3 to 10 years in current department or agency 37 35 19 5 3 0 2 74 8 111
2018 11 to 20 years in current department or agency 48 29 10 7 2 1 4 81 9 186
2018 More than 20 years in current department or agency 61 19 11 2 6 0 2 82 7 50
2017 Less than 3 years in current department or agency 38 17 21 8 10 4 2 58 20 101
2017 3 to 10 years in current department or agency 40 32 12 10 3 1 3 74 14 116
2017 11 to 20 years in current department or agency 53 27 8 6 2 0 3 83 8 194
2017 More than 20 years in current department or agency 71 10 10 5 2 0 3 83 7 39

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 17 34 25 15 7 1 0 52 23 124
2018 3 to 10 years in current department or agency 6 22 35 19 18 0 0 28 37 111
2018 11 to 20 years in current department or agency 9 22 33 18 16 0 2 32 34 185
2018 More than 20 years in current department or agency 13 31 31 11 14 0 0 44 25 50
2017 Less than 3 years in current department or agency 17 36 25 12 7 1 2 55 20 101
2017 3 to 10 years in current department or agency 9 20 26 25 19 0 1 29 45 116
2017 11 to 20 years in current department or agency 8 24 28 23 16 0 1 32 40 195
2017 More than 20 years in current department or agency 18 20 27 18 8 0 8 42 29 39

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 29 37 18 12 4 0 1 66 16 124
2018 3 to 10 years in current department or agency 10 32 34 12 11 0 0 43 23 110
2018 11 to 20 years in current department or agency 12 22 36 17 10 0 2 36 28 183
2018 More than 20 years in current department or agency 13 28 33 13 10 0 2 42 24 50
2017 Less than 3 years in current department or agency 29 28 27 9 3 0 3 59 13 100
2017 3 to 10 years in current department or agency 13 27 30 19 10 0 1 40 30 114
2017 11 to 20 years in current department or agency 13 23 27 24 11 0 2 36 36 196
2017 More than 20 years in current department or agency 13 41 12 21 11 0 3 55 32 39

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 25 29 21 12 11 1 1 55 24 123
2018 3 to 10 years in current department or agency 7 30 27 19 17 0 1 37 36 111
2018 11 to 20 years in current department or agency 11 20 31 19 14 2 3 33 35 183
2018 More than 20 years in current department or agency 8 29 35 15 13 0 0 37 29 50
2017 Less than 3 years in current department or agency 31 19 27 14 4 0 4 53 19 101
2017 3 to 10 years in current department or agency 8 22 29 24 16 1 1 30 41 116
2017 11 to 20 years in current department or agency 10 19 31 22 15 0 3 29 39 196
2017 More than 20 years in current department or agency 10 30 20 18 18 0 5 42 37 40

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 44 28 12 5 4 1 5 77 10 123
2018 3 to 10 years in current department or agency 26 29 28 12 2 1 3 57 14 111
2018 11 to 20 years in current department or agency 32 28 20 10 6 0 4 62 17 186
2018 More than 20 years in current department or agency 27 37 19 10 4 0 4 66 14 50
2017 Less than 3 years in current department or agency 38 31 18 2 2 0 9 75 5 101
2017 3 to 10 years in current department or agency 24 36 21 8 7 0 3 62 16 116
2017 11 to 20 years in current department or agency 27 32 18 12 5 0 6 63 18 196
2017 More than 20 years in current department or agency 36 32 18 7 3 0 5 71 11 39

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 38 13 7 12 1 0 67 20 123
2018 3 to 10 years in current department or agency 21 33 24 17 4 1 1 54 22 110
2018 11 to 20 years in current department or agency 20 33 26 13 7 0 1 54 20 184
2018 More than 20 years in current department or agency 37 35 17 6 6 0 0 71 12 50
2017 Less than 3 years in current department or agency 30 33 27 6 3 0 0 63 10 101
2017 3 to 10 years in current department or agency 24 24 35 10 7 0 1 48 17 116
2017 11 to 20 years in current department or agency 25 32 28 11 4 0 1 57 15 196
2017 More than 20 years in current department or agency 32 39 18 10 0 0 0 71 10 38

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 33 17 12 5 2 1 66 17 122
2018 3 to 10 years in current department or agency 21 31 29 14 4 1 0 52 19 110
2018 11 to 20 years in current department or agency 17 40 24 12 3 0 3 59 16 185
2018 More than 20 years in current department or agency 28 25 30 10 6 0 0 53 16 50
2017 Less than 3 years in current department or agency 32 30 23 10 3 1 1 63 14 100
2017 3 to 10 years in current department or agency 17 39 29 9 5 0 1 56 15 115
2017 11 to 20 years in current department or agency 22 29 24 17 6 1 1 52 24 196
2017 More than 20 years in current department or agency 25 27 21 13 8 3 3 56 22 39

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 24 33 25 13 5 0 1 57 18 122
2018 3 to 10 years in current department or agency 15 31 31 16 5 1 0 47 22 110
2018 11 to 20 years in current department or agency 13 32 33 15 6 0 2 45 21 183
2018 More than 20 years in current department or agency 23 23 33 10 9 0 2 46 20 50
2017 Less than 3 years in current department or agency 26 34 23 10 4 1 2 62 15 101
2017 3 to 10 years in current department or agency 13 39 20 21 7 0 1 52 28 116
2017 11 to 20 years in current department or agency 12 32 25 16 14 0 1 44 31 196
2017 More than 20 years in current department or agency 19 27 15 28 8 0 3 47 37 39

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 29 20 13 6 1 0 62 19 122
2018 3 to 10 years in current department or agency 23 39 25 8 5 1 0 62 13 109
2018 11 to 20 years in current department or agency 15 37 28 11 6 0 3 54 17 184
2018 More than 20 years in current department or agency 25 34 17 10 13 0 0 59 23 50
2017 Less than 3 years in current department or agency 25 35 24 11 4 0 2 61 15 101
2017 3 to 10 years in current department or agency 24 34 27 12 3 0 0 58 15 116
2017 11 to 20 years in current department or agency 18 34 24 12 11 0 2 53 23 196
2017 More than 20 years in current department or agency 27 24 23 16 5 0 5 54 22 39

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 41 21 9 2 0 0 69 10 122
2018 3 to 10 years in current department or agency 24 31 29 9 7 0 1 55 16 108
2018 11 to 20 years in current department or agency 25 29 22 15 6 1 3 56 21 182
2018 More than 20 years in current department or agency 31 34 16 7 12 0 0 65 19 50
2017 Less than 3 years in current department or agency 32 36 18 8 2 2 2 71 11 101
2017 3 to 10 years in current department or agency 25 31 28 10 2 1 3 58 13 116
2017 11 to 20 years in current department or agency 24 29 21 13 10 0 3 55 23 196
2017 More than 20 years in current department or agency 28 23 15 18 5 3 8 57 26 39

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 59 25 7 4 3 1 1 86 7 121
2018 3 to 10 years in current department or agency 65 24 7 0 3 0 2 91 3 109
2018 11 to 20 years in current department or agency 68 21 4 3 1 0 2 92 5 181
2018 More than 20 years in current department or agency 72 14 8 4 2 0 0 87 6 50
2017 Less than 3 years in current department or agency 61 18 14 3 3 0 1 80 6 101
2017 3 to 10 years in current department or agency 60 28 8 1 2 0 1 89 3 116
2017 11 to 20 years in current department or agency 74 21 3 1 1 0 1 95 2 196
2017 More than 20 years in current department or agency 81 5 7 2 0 0 5 90 2 39

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 78 8 4 4 0 0 6 92 4 122
2018 3 to 10 years in current department or agency 81 11 5 0 0 0 3 95 0 110
2018 11 to 20 years in current department or agency 77 14 2 1 0 1 5 97 2 185
2018 More than 20 years in current department or agency 86 6 6 0 0 0 2 94 0 50

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 76 13 3 3 3 0 2 91 6 121
2018 3 to 10 years in current department or agency 78 10 6 3 1 0 3 90 4 110
2018 11 to 20 years in current department or agency 69 12 8 1 5 1 5 86 6 185
2018 More than 20 years in current department or agency 80 2 6 2 4 0 6 87 7 48
2017 Less than 3 years in current department or agency 80 10 5 1 4 0 1 91 5 100
2017 3 to 10 years in current department or agency 70 12 4 5 3 1 4 87 9 116
2017 11 to 20 years in current department or agency 67 15 6 3 4 1 4 86 7 195
2017 More than 20 years in current department or agency 81 5 7 2 0 0 4 90 3 40

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 67 17 9 4 2 0 0 84 6 122
2018 3 to 10 years in current department or agency 55 29 11 1 2 0 1 86 3 111
2018 11 to 20 years in current department or agency 54 28 8 4 3 1 3 85 7 184
2018 More than 20 years in current department or agency 64 14 13 4 4 0 0 79 8 50
2017 Less than 3 years in current department or agency 65 21 8 3 1 0 2 88 4 100
2017 3 to 10 years in current department or agency 46 29 12 6 4 0 3 78 10 116
2017 11 to 20 years in current department or agency 52 28 11 5 2 0 3 82 6 196
2017 More than 20 years in current department or agency 67 15 8 5 0 0 5 87 5 39

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 73 11 7 3 6 0 0 84 9 122
2018 3 to 10 years in current department or agency 61 22 8 8 1 0 1 83 9 110
2018 11 to 20 years in current department or agency 61 17 10 5 3 0 3 80 9 183
2018 More than 20 years in current department or agency 64 11 12 7 4 0 2 76 11 50
2017 Less than 3 years in current department or agency 74 13 4 4 3 0 2 88 8 100
2017 3 to 10 years in current department or agency 56 23 8 5 6 0 2 80 11 116
2017 11 to 20 years in current department or agency 59 18 7 7 5 0 4 80 12 196
2017 More than 20 years in current department or agency 59 7 19 7 0 2 5 72 8 40

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 61 8 3 0 1 0 27 96 1 123
2018 3 to 10 years in current department or agency 58 9 2 5 0 0 26 91 7 110
2018 11 to 20 years in current department or agency 51 16 6 2 1 0 23 88 3 185
2018 More than 20 years in current department or agency 45 23 4 2 2 0 24 89 5 50
2017 Less than 3 years in current department or agency 70 6 2 3 0 1 19 94 4 101
2017 3 to 10 years in current department or agency 50 14 5 2 0 1 29 90 2 116
2017 11 to 20 years in current department or agency 54 13 8 1 0 0 23 87 2 195
2017 More than 20 years in current department or agency 52 13 5 3 0 0 27 89 3 39

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 73 12 6 2 2 1 5 90 4 123
2018 3 to 10 years in current department or agency 69 14 8 0 2 0 8 90 2 110
2018 11 to 20 years in current department or agency 72 15 2 1 1 0 9 96 2 184
2018 More than 20 years in current department or agency 72 15 5 0 0 0 8 94 0 49
2017 Less than 3 years in current department or agency 73 11 6 4 0 0 6 90 4 101
2017 3 to 10 years in current department or agency 74 13 3 2 1 0 8 94 3 114
2017 11 to 20 years in current department or agency 66 18 5 2 0 1 8 92 3 196
2017 More than 20 years in current department or agency 77 8 8 5 0 0 2 87 5 39

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 70 12 4 4 6 1 3 86 10 123
2018 3 to 10 years in current department or agency 77 8 7 3 1 0 3 88 4 111
2018 11 to 20 years in current department or agency 72 14 4 2 0 0 8 93 2 185
2018 More than 20 years in current department or agency 87 4 0 0 5 0 4 94 6 50
2017 Less than 3 years in current department or agency 67 7 10 10 5 0 1 74 15 101
2017 3 to 10 years in current department or agency 70 14 4 2 4 0 5 89 7 116
2017 11 to 20 years in current department or agency 75 11 5 1 3 0 5 91 4 196
2017 More than 20 years in current department or agency 81 10 5 0 2 0 2 93 2 40

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 53 29 8 4 4 1 1 84 8 123
2018 3 to 10 years in current department or agency 52 31 15 2 0 0 1 84 2 110
2018 11 to 20 years in current department or agency 55 26 8 6 2 0 3 84 8 185
2018 More than 20 years in current department or agency 69 16 10 3 0 0 2 87 3 50
2017 Less than 3 years in current department or agency 58 34 4 0 3 1 1 93 3 101
2017 3 to 10 years in current department or agency 52 27 14 3 1 0 3 82 4 116
2017 11 to 20 years in current department or agency 51 24 15 6 0 0 3 78 6 196
2017 More than 20 years in current department or agency 58 18 22 0 0 0 3 78 0 39

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 14 42 29 9 6 0 0 56 15 123
2018 3 to 10 years in current department or agency 7 25 45 19 3 0 0 32 23 112
2018 11 to 20 years in current department or agency 8 27 47 15 4 0 0 34 19 185
2018 More than 20 years in current department or agency 22 19 37 17 5 0 0 41 23 50
2017 Less than 3 years in current department or agency 19 27 39 9 5 1 0 46 15 101
2017 3 to 10 years in current department or agency 3 25 46 22 3 0 0 29 25 116
2017 11 to 20 years in current department or agency 8 25 37 22 8 0 0 33 30 196
2017 More than 20 years in current department or agency 13 21 46 18 2 0 0 34 20 40

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 4 15 39 33 7 0 1 41 20 122
2018 3 to 10 years in current department or agency 6 17 49 21 6 0 0 27 24 112
2018 11 to 20 years in current department or agency 6 19 42 27 6 0 0 33 25 184
2018 More than 20 years in current department or agency 8 17 31 31 13 0 0 44 25 50
2017 Less than 3 years in current department or agency 3 17 34 25 21 0 0 46 20 101
2017 3 to 10 years in current department or agency 7 17 46 25 5 0 1 30 24 116
2017 11 to 20 years in current department or agency 5 24 37 21 13 0 1 34 29 196
2017 More than 20 years in current department or agency 0 17 47 16 18 0 3 35 17 40

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 34 40 11 7 2 6 0 79 9 124
2018 3 to 10 years in current department or agency 32 49 15 4 0 0 0 81 4 111
2018 11 to 20 years in current department or agency 30 49 13 5 1 2 0 81 6 185
2018 More than 20 years in current department or agency 33 55 8 2 0 2 0 90 2 50
2017 Less than 3 years in current department or agency 34 32 16 6 3 7 3 73 10 101
2017 3 to 10 years in current department or agency 27 45 18 7 2 2 0 73 9 116
2017 11 to 20 years in current department or agency 23 58 11 5 0 3 0 83 5 196
2017 More than 20 years in current department or agency 49 41 5 4 0 0 0 90 4 39

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 41 17 4 4 2 0 74 9 124
2018 3 to 10 years in current department or agency 21 40 24 13 2 0 0 61 15 112
2018 11 to 20 years in current department or agency 19 41 20 13 3 3 0 63 16 185
2018 More than 20 years in current department or agency 24 45 17 8 6 0 0 69 14 49
2017 Less than 3 years in current department or agency 35 38 15 9 2 1 0 74 11 101
2017 3 to 10 years in current department or agency 14 39 25 16 5 1 0 53 21 116
2017 11 to 20 years in current department or agency 12 44 21 15 6 1 0 57 22 196
2017 More than 20 years in current department or agency 28 31 8 24 9 0 0 59 33 39
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 24 11 10 9 4 0 44 56 123
2018 3 to 10 years in current department or agency 36 30 23 3 2 4 2 38 62 112
2018 11 to 20 years in current department or agency 53 25 14 2 1 5 0 56 44 186
2018 More than 20 years in current department or agency 64 19 11 2 2 2 0 65 35 50
2017 Less than 3 years in current department or agency 37 25 11 7 8 8 5 42 58 101
2017 3 to 10 years in current department or agency 46 25 13 5 4 7 0 49 51 116
2017 11 to 20 years in current department or agency 62 16 7 3 0 10 1 70 30 196
2017 More than 20 years in current department or agency 76 10 7 2 0 5 0 80 20 40

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 25 68
2018 3 to 10 years in current department or agency 7 64
2018 11 to 20 years in current department or agency 2 79
2018 More than 20 years in current department or agency 11 18
2017 Less than 3 years in current department or agency 34 54
2017 3 to 10 years in current department or agency 8 55
2017 11 to 20 years in current department or agency 10 52

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 33 68
2018 3 to 10 years in current department or agency 13 64
2018 11 to 20 years in current department or agency 14 79
2018 More than 20 years in current department or agency 17 18
2017 Less than 3 years in current department or agency 27 54
2017 3 to 10 years in current department or agency 20 55
2017 11 to 20 years in current department or agency 21 52

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 25 68
2018 3 to 10 years in current department or agency 24 64
2018 11 to 20 years in current department or agency 18 79
2018 More than 20 years in current department or agency 6 18
2017 Less than 3 years in current department or agency 12 54
2017 3 to 10 years in current department or agency 11 55
2017 11 to 20 years in current department or agency 13 52

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 68
2018 3 to 10 years in current department or agency 53 64
2018 11 to 20 years in current department or agency 58 79
2018 More than 20 years in current department or agency 33 18
2017 Less than 3 years in current department or agency 33 54
2017 3 to 10 years in current department or agency 59 55
2017 11 to 20 years in current department or agency 61 52

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 8 68
2018 3 to 10 years in current department or agency 12 64
2018 11 to 20 years in current department or agency 3 79
2018 More than 20 years in current department or agency 5 18
2017 Less than 3 years in current department or agency 6 54
2017 3 to 10 years in current department or agency 7 55
2017 11 to 20 years in current department or agency 0 52

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 68
2018 3 to 10 years in current department or agency 32 64
2018 11 to 20 years in current department or agency 38 79
2018 More than 20 years in current department or agency 38 18

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 31 68
2018 3 to 10 years in current department or agency 10 64
2018 11 to 20 years in current department or agency 20 79
2018 More than 20 years in current department or agency 22 18
2017 Less than 3 years in current department or agency 56 54
2017 3 to 10 years in current department or agency 33 55
2017 11 to 20 years in current department or agency 26 52

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Less than 3 years in current department or agency 8 48 21 3 7 13 63
2018 3 to 10 years in current department or agency 15 60 13 6 1 5 61
2018 11 to 20 years in current department or agency 17 58 11 7 0 7 73
2018 More than 20 years in current department or agency 20 74 0 0 0 6 17
2017 Less than 3 years in current department or agency 14 45 13 17 5 5 55
2017 3 to 10 years in current department or agency 24 55 11 4 4 2 56
2017 11 to 20 years in current department or agency 14 61 19 2 2 2 51

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 36 64 67
2018 3 to 10 years in current department or agency 45 55 64
2018 11 to 20 years in current department or agency 45 55 77
2018 More than 20 years in current department or agency 27 73 18

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 39 8 6 8 0 9 76 15 67
2018 3 to 10 years in current department or agency 30 41 19 3 3 0 5 74 6 64
2018 11 to 20 years in current department or agency 38 28 15 3 5 0 10 74 9 78
2018 More than 20 years in current department or agency 27 40 17 0 11 0 6 71 11 18
2017 Less than 3 years in current department or agency 42 20 12 10 4 0 12 71 16 55
2017 3 to 10 years in current department or agency 22 32 20 7 4 0 16 64 12 57
2017 11 to 20 years in current department or agency 24 22 19 13 0 0 22 59 17 54

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 13 8 9 10 35 4 20 28 60 67
2018 3 to 10 years in current department or agency 21 16 13 6 5 6 33 60 18 64
2018 11 to 20 years in current department or agency 19 10 18 8 7 7 31 46 24 78
2018 More than 20 years in current department or agency 17 24 26 0 11 0 23 53 14 18
2017 Less than 3 years in current department or agency 16 7 15 4 32 3 24 31 49 55
2017 3 to 10 years in current department or agency 9 9 18 5 9 6 44 35 29 57
2017 11 to 20 years in current department or agency 13 11 11 11 0 6 48 52 24 54

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 51 13 6 7 9 2 11 74 19 124
2018 3 to 10 years in current department or agency 66 12 6 6 2 0 8 84 9 111
2018 11 to 20 years in current department or agency 68 5 6 4 3 1 13 85 8 185
2018 More than 20 years in current department or agency 72 6 4 3 1 0 14 90 6 50
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