2018 Public Service Employee Survey Results for Canadian Space Agency by Question 78. Please indicate your occupational group and level. Occupational group and level - EN

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 37 45 8 8 1 0 1 84 9 166
2018 EN-04 33 49 8 6 2 0 2 84 8 63
2018 EN-05 37 42 12 7 0 0 2 81 7 59
2017 EN 35 49 7 6 3 0 0 84 9 146
2017 EN-03 58 42 0 0 0 0 0 100 0 12
2017 EN-04 28 59 4 2 6 0 0 87 8 47
2017 EN-05 35 45 7 13 0 0 0 80 13 55
2017 EN-06 48 43 5 5 0 0 0 90 5 21
2014 EN 31 50 10 5 4 0 0 81 9 159
2014 EN-03 22 50 22 6 0 0 0 72 6 18
2014 EN-04 25 49 13 5 7 0 0 75 13 55
2014 EN-05 32 55 7 3 3 0 0 87 7 60
2014 EN-06 46 38 4 8 4 0 0 85 12 26
2011 EN 40 44 9 4 2 0 1 85 6 183
2011 EN-03 42 33 8 13 4 0 0 75 17 24
2011 EN-04 35 48 13 4 0 0 0 83 4 52
2011 EN-05 37 48 6 5 2 0 2 87 7 62
2011 EN-06 50 41 6 0 3 0 0 91 3 32
2008 EN 32 43 15 8 3 0 1 75 10 157
2008 EN-03 31 44 19 6 0 0 0 75 6 16
2008 EN-04 29 39 17 12 3 0 0 68 15 59
2008 EN-05 33 43 12 8 2 0 2 77 10 49
2008 EN-06 41 48 10 0 0 0 0 90 0 29

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 55 31 9 4 1 0 0 87 4 166
2018 EN-04 51 37 8 5 0 0 0 87 5 63
2018 EN-05 54 29 12 3 2 0 0 83 5 59
2017 EN 51 42 3 3 1 0 0 92 4 146
2017 EN-03 58 42 0 0 0 0 0 100 0 12
2017 EN-04 47 51 2 0 0 0 0 98 0 47
2017 EN-05 47 40 5 5 2 0 0 87 7 55
2017 EN-06 71 29 0 0 0 0 0 100 0 21
2014 EN 43 38 10 6 1 0 1 82 8 159
2014 EN-03 44 33 11 11 0 0 0 78 11 18
2014 EN-04 40 31 16 9 2 0 2 72 11 55
2014 EN-05 40 45 8 5 2 0 0 85 7 60
2014 EN-06 58 42 0 0 0 0 0 100 0 26
2011 EN 52 33 8 5 2 0 0 85 7 183
2011 EN-03 42 46 8 0 4 0 0 88 4 24
2011 EN-04 52 29 10 8 2 0 0 81 10 52
2011 EN-05 47 39 6 6 2 0 0 85 8 62
2011 EN-06 69 22 3 6 0 0 0 91 6 32
2008 EN 50 36 6 6 2 0 0 86 8 157
2008 EN-03 31 56 13 0 0 0 0 88 0 16
2008 EN-04 47 42 5 3 2 0 0 90 5 59
2008 EN-05 51 27 8 12 2 0 0 78 14 49
2008 EN-06 62 28 3 3 3 0 0 90 7 29

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 50 36 8 5 1 0 0 86 6 164
2018 EN-04 45 42 11 2 0 0 0 87 2 62
2018 EN-05 47 36 3 12 2 0 0 83 14 59
2017 EN 52 39 5 1 2 0 0 91 3 146
2017 EN-03 58 42 0 0 0 0 0 100 0 12
2017 EN-04 49 47 4 0 0 0 0 96 0 47
2017 EN-05 51 36 5 4 4 0 0 87 7 55
2017 EN-06 67 33 0 0 0 0 0 100 0 21
2014 EN 49 35 8 7 2 0 0 84 9 159
2014 EN-03 56 28 6 11 0 0 0 83 11 18
2014 EN-04 47 29 13 7 4 0 0 76 11 55
2014 EN-05 42 42 7 8 2 0 0 83 10 60
2014 EN-06 65 35 0 0 0 0 0 100 0 26
2011 EN 48 42 5 2 3 0 0 90 4 183
2011 EN-03 46 46 4 0 4 0 0 92 4 24
2011 EN-04 38 50 8 2 2 0 0 88 4 52
2011 EN-05 45 47 2 3 3 0 0 92 6 62
2011 EN-06 72 22 3 0 3 0 0 94 3 32
2008 EN 46 38 8 5 2 0 0 85 7 157
2008 EN-03 44 38 13 0 6 0 0 81 6 16
2008 EN-04 42 47 3 5 2 0 0 90 7 59
2008 EN-05 43 35 14 8 0 0 0 78 8 49
2008 EN-06 62 24 7 3 3 0 0 86 7 29

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 39 43 9 4 4 0 1 83 8 165
2018 EN-04 35 44 13 3 5 0 0 79 8 63
2018 EN-05 48 34 9 3 3 0 2 84 7 58
2017 EN 45 33 14 6 1 0 0 78 8 146
2017 EN-03 67 33 0 0 0 0 0 100 0 12
2017 EN-04 51 32 9 8 0 0 0 83 8 47
2017 EN-05 44 35 14 5 2 0 0 78 7 55
2017 EN-06 33 33 24 10 0 0 0 67 10 21
2014 EN 31 39 16 8 3 1 1 72 12 159
2014 EN-03 39 33 17 0 6 6 0 76 6 18
2014 EN-04 29 44 11 9 5 0 2 74 15 55
2014 EN-05 37 35 17 10 2 0 0 72 12 60
2014 EN-06 19 42 27 8 0 4 0 64 8 26
2011 EN 34 39 15 8 2 1 1 75 10 183
2011 EN-03 29 38 21 4 4 0 4 70 9 24
2011 EN-04 35 37 17 10 0 2 0 73 10 52
2011 EN-05 35 32 16 10 5 0 2 69 15 62
2011 EN-06 28 59 9 3 0 0 0 88 3 32

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 46 34 10 6 4 0 0 81 10 166
2018 EN-04 56 27 11 5 2 0 0 83 6 63
2018 EN-05 36 39 12 10 3 0 0 75 14 59
2017 EN 43 43 6 5 2 0 0 86 8 146
2017 EN-03 67 33 0 0 0 0 0 100 0 12
2017 EN-04 41 51 4 2 2 0 0 92 4 47
2017 EN-05 38 42 11 7 2 0 0 80 9 55
2017 EN-06 62 29 5 5 0 0 0 90 5 21
2014 EN 37 40 11 7 5 0 0 77 12 159
2014 EN-03 44 33 17 6 0 0 0 78 6 18
2014 EN-04 29 47 7 11 5 0 0 76 16 55
2014 EN-05 38 37 10 7 8 0 0 75 15 60
2014 EN-06 46 38 15 0 0 0 0 85 0 26
2011 EN 43 38 10 6 3 0 0 80 9 183
2011 EN-03 46 46 4 4 0 0 0 92 4 24
2011 EN-04 38 44 10 2 6 0 0 83 8 52
2011 EN-05 42 34 16 5 3 0 0 76 8 62
2011 EN-06 41 34 3 19 3 0 0 75 22 32
2008 EN 35 44 8 9 3 0 0 79 12 156
2008 EN-03 31 50 6 6 6 0 0 81 13 16
2008 EN-04 24 56 14 5 2 0 0 80 7 59
2008 EN-05 40 33 8 17 2 0 0 73 19 48
2008 EN-06 52 34 0 7 7 0 0 86 14 29

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 24 38 20 11 5 1 0 63 17 164
2018 EN-03 26 42 16 5 5 5 0 72 11 19
2018 EN-04 32 37 16 11 5 0 0 68 16 63
2018 EN-05 16 45 17 12 9 2 0 61 21 58
2017 EN 19 47 13 15 6 0 0 66 21 146
2017 EN-03 8 67 8 17 0 0 0 75 17 12
2017 EN-04 21 51 11 8 9 0 0 72 17 47
2017 EN-05 20 42 13 18 7 0 0 62 25 55
2017 EN-06 29 33 24 14 0 0 0 62 14 21
2014 EN 14 46 19 13 8 0 0 60 20 159
2014 EN-03 17 56 22 6 0 0 0 72 6 18
2014 EN-04 16 40 22 13 9 0 0 56 22 55
2014 EN-05 12 50 17 15 7 0 0 62 22 60
2014 EN-06 15 42 19 12 12 0 0 58 23 26
2011 EN 22 37 21 13 8 0 0 59 20 183
2011 EN-03 21 58 13 0 8 0 0 79 8 24
2011 EN-04 17 37 23 15 8 0 0 54 23 52
2011 EN-05 15 40 26 13 6 0 0 55 19 62
2011 EN-06 34 16 19 19 13 0 0 50 31 32

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 27 49 13 10 2 0 0 75 11 166
2018 EN-04 33 49 8 8 2 0 0 83 10 63
2018 EN-05 24 46 20 8 2 0 0 69 10 59
2017 EN 20 55 13 8 4 0 0 75 12 146
2017 EN-03 25 50 8 17 0 0 0 75 17 12
2017 EN-04 21 64 11 0 4 0 0 85 4 47
2017 EN-05 16 53 16 11 4 0 0 69 15 55
2017 EN-06 29 52 10 10 0 0 0 81 10 21

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 48 45 4 4 1 0 0 92 4 166
2018 EN-04 48 46 5 2 0 0 0 94 2 63
2018 EN-05 42 47 3 7 0 0 0 90 7 59
2017 EN 43 39 10 5 3 0 0 82 8 145
2017 EN-03 58 17 17 8 0 0 0 75 8 12
2017 EN-04 34 53 6 4 2 0 0 87 6 47
2017 EN-05 46 34 13 5 2 0 0 80 7 55
2017 EN-06 60 40 0 0 0 0 0 100 0 20
2014 EN 38 39 13 9 1 0 0 77 9 159
2014 EN-03 44 33 11 11 0 0 0 78 11 18
2014 EN-04 35 35 16 15 0 0 0 69 15 55
2014 EN-05 37 47 10 5 2 0 0 83 7 60
2014 EN-06 46 35 15 4 0 0 0 81 4 26
2011 EN 36 46 7 8 3 1 0 82 10 183
2011 EN-03 42 46 4 4 0 4 0 91 4 24
2011 EN-04 31 50 4 12 4 0 0 81 15 52
2011 EN-05 29 50 8 8 3 2 0 80 11 62
2011 EN-06 50 38 6 6 0 0 0 88 6 32
2008 EN 38 39 13 5 4 0 0 78 9 156
2008 EN-03 38 44 13 6 0 0 0 81 6 16
2008 EN-04 38 43 10 3 5 0 0 81 9 58
2008 EN-05 37 35 18 6 4 0 0 71 10 49
2008 EN-06 38 41 10 7 3 0 0 79 10 29

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 36 38 17 7 2 0 0 73 9 166
2018 EN-04 40 33 21 3 3 0 0 73 6 63
2018 EN-05 25 44 19 10 2 0 0 69 12 59
2017 EN 29 46 12 8 5 0 0 75 13 145
2017 EN-03 25 67 8 0 0 0 0 92 0 12
2017 EN-04 28 55 7 6 4 0 0 83 11 47
2017 EN-05 33 36 14 11 5 0 0 69 16 55
2017 EN-06 35 40 20 5 0 0 0 75 5 20

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 59 31 6 3 1 0 0 90 4 165
2018 EN-04 65 22 8 3 2 0 0 87 5 63
2018 EN-05 50 41 5 3 0 0 0 91 3 58
2017 EN 57 36 4 1 1 0 0 93 3 146
2017 EN-03 58 42 0 0 0 0 0 100 0 12
2017 EN-04 60 38 0 2 0 0 0 98 2 47
2017 EN-05 54 35 11 0 0 0 0 89 0 55
2017 EN-06 67 33 0 0 0 0 0 100 0 21
2014 EN 59 29 5 5 1 0 1 89 6 159
2014 EN-03 61 28 0 6 0 0 6 94 6 18
2014 EN-04 47 36 9 7 0 0 0 84 7 55
2014 EN-05 70 20 2 5 3 0 0 90 8 60
2014 EN-06 58 35 8 0 0 0 0 92 0 26
2011 EN 58 32 5 3 2 0 1 91 4 183
2011 EN-03 71 21 4 0 0 0 4 96 0 24
2011 EN-04 58 31 6 2 4 0 0 88 6 52
2011 EN-05 53 37 3 5 2 0 0 90 6 62
2011 EN-06 59 28 9 3 0 0 0 88 3 32

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 34 41 12 11 2 0 0 75 13 166
2018 EN-04 37 30 19 13 2 0 0 67 14 63
2018 EN-05 27 47 12 14 0 0 0 75 14 59
2017 EN 27 51 10 8 3 0 0 78 12 146
2017 EN-03 42 58 0 0 0 0 0 100 0 12
2017 EN-04 15 62 15 8 0 0 0 77 8 47
2017 EN-05 25 51 7 11 5 0 0 76 16 55
2017 EN-06 48 43 5 5 0 0 0 90 5 21
2014 EN 19 51 11 9 10 0 0 70 19 159
2014 EN-03 22 61 11 6 0 0 0 83 6 18
2014 EN-04 22 38 15 13 13 0 0 60 25 55
2014 EN-05 12 63 5 8 12 0 0 75 20 60
2014 EN-06 27 42 19 4 8 0 0 69 12 26
2011 EN 28 46 12 9 4 0 0 75 13 183
2011 EN-03 21 46 21 8 4 0 0 67 13 24
2011 EN-04 27 42 15 12 4 0 0 69 15 52
2011 EN-05 31 47 11 8 3 0 0 77 11 62
2011 EN-06 34 47 3 6 9 0 0 81 16 32

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 34 39 11 11 5 0 0 73 16 165
2018 EN-04 27 49 11 6 6 0 0 76 13 63
2018 EN-05 34 31 16 14 5 0 0 66 19 58
2017 EN 30 38 12 16 4 0 0 69 20 146
2017 EN-03 67 25 0 8 0 0 0 92 8 12
2017 EN-04 30 41 13 15 2 0 0 70 17 47
2017 EN-05 22 40 16 16 5 0 0 62 22 55
2017 EN-06 38 43 10 10 0 0 0 81 10 21
2014 EN 23 42 14 13 8 0 0 65 21 159
2014 EN-03 28 50 17 6 0 0 0 78 6 18
2014 EN-04 22 40 13 16 9 0 0 62 25 55
2014 EN-05 20 43 13 12 12 0 0 63 23 60
2014 EN-06 31 35 15 15 4 0 0 65 19 26

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 34 39 14 10 4 0 0 73 13 164
2018 EN-04 35 44 15 5 2 0 0 79 6 62
2018 EN-05 22 41 16 16 5 0 0 64 21 58
2017 EN 25 48 12 11 3 0 1 74 14 146
2017 EN-03 58 42 0 0 0 0 0 100 0 12
2017 EN-04 23 60 8 6 2 0 0 83 8 47
2017 EN-05 18 44 16 16 4 0 2 63 20 55
2017 EN-06 33 43 10 14 0 0 0 76 14 21
2014 EN 21 45 19 11 4 0 0 66 14 159
2014 EN-03 33 56 6 6 0 0 0 89 6 18
2014 EN-04 16 51 15 11 7 0 0 67 18 55
2014 EN-05 20 37 25 15 3 0 0 57 18 60
2014 EN-06 23 46 27 4 0 0 0 69 4 26
2011 EN 30 44 15 7 3 2 0 75 10 183
2011 EN-03 25 54 17 4 0 0 0 79 4 24
2011 EN-04 31 44 10 8 6 2 0 76 14 52
2011 EN-05 23 40 21 11 3 2 0 64 15 62
2011 EN-06 31 47 16 3 0 3 0 81 3 32

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 57 30 7 6 0 0 0 87 6 165
2018 EN-03 63 26 11 0 0 0 0 89 0 19
2018 EN-04 59 30 6 5 0 0 0 89 5 63
2018 EN-05 54 27 8 10 0 0 0 81 10 59
2017 EN 51 37 8 2 2 0 0 88 4 146
2017 EN-03 75 25 0 0 0 0 0 100 0 12
2017 EN-04 47 51 0 0 2 0 0 98 2 47
2017 EN-05 49 33 13 4 2 0 0 82 5 55
2017 EN-06 67 24 10 0 0 0 0 90 0 21
2014 EN 47 35 10 5 3 0 0 82 8 159
2014 EN-03 50 28 11 11 0 0 0 78 11 18
2014 EN-04 38 38 13 7 4 0 0 76 11 55
2014 EN-05 48 35 8 3 5 0 0 83 8 60
2014 EN-06 58 35 8 0 0 0 0 92 0 26
2011 EN 53 34 8 4 2 0 0 87 5 183
2011 EN-03 46 46 4 4 0 0 0 92 4 24
2011 EN-04 52 37 6 4 2 0 0 88 6 52
2011 EN-05 47 34 13 3 3 0 0 81 6 62
2011 EN-06 63 28 6 3 0 0 0 91 3 32
2008 EN 43 43 7 7 0 0 0 86 7 157
2008 EN-03 19 69 13 0 0 0 0 88 0 16
2008 EN-04 44 44 7 5 0 0 0 88 5 59
2008 EN-05 41 41 6 12 0 0 0 82 12 49
2008 EN-06 55 31 7 7 0 0 0 86 7 29

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 20 40 21 13 5 1 1 61 18 164
2018 EN-04 24 40 24 10 2 0 0 65 11 62
2018 EN-05 17 34 24 12 9 2 2 54 21 58
2017 EN 22 38 19 14 8 0 0 60 22 146
2017 EN-03 33 50 8 0 8 0 0 83 8 12
2017 EN-04 21 42 21 11 4 0 0 64 15 47
2017 EN-05 22 31 24 16 7 0 0 53 24 55
2017 EN-06 19 38 10 24 10 0 0 57 33 21
2014 EN 18 43 26 8 5 0 0 61 13 159
2014 EN-03 22 61 17 0 0 0 0 83 0 18
2014 EN-04 18 49 20 5 7 0 0 67 13 55
2014 EN-05 17 32 38 10 3 0 0 48 13 60
2014 EN-06 15 46 15 15 8 0 0 62 23 26
2011 EN 15 34 30 14 7 0 0 49 21 183
2011 EN-03 13 29 33 17 8 0 0 42 25 24
2011 EN-04 19 23 42 13 2 0 0 42 15 52
2011 EN-05 6 45 24 18 6 0 0 52 24 62
2011 EN-06 22 28 25 9 16 0 0 50 25 32
2008 EN 11 31 31 18 9 0 0 42 27 157
2008 EN-03 19 38 25 13 6 0 0 56 19 16
2008 EN-04 12 34 27 14 14 0 0 46 27 59
2008 EN-05 6 37 27 27 4 0 0 43 31 49
2008 EN-06 10 14 45 21 10 0 0 24 31 29

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 4 25 49 16 4 1 0 21 29 165
2018 EN-04 3 14 56 21 5 2 0 26 18 63
2018 EN-05 9 31 43 16 0 2 0 16 40 58
2017 EN 10 25 48 10 5 0 2 16 36 144
2017 EN-03 0 27 64 9 0 0 0 9 27 11
2017 EN-04 6 17 57 15 2 0 2 17 24 47
2017 EN-05 13 32 42 7 4 0 2 11 45 54
2017 EN-06 10 24 48 5 14 0 0 19 33 21
2014 EN 13 37 32 11 6 0 1 17 51 158
2014 EN-03 11 33 39 11 6 0 0 17 44 18
2014 EN-04 11 39 35 7 6 0 2 13 51 54
2014 EN-05 18 33 28 15 5 0 0 20 52 60
2014 EN-06 8 46 27 8 12 0 0 19 54 26
2011 EN 12 30 37 14 4 1 3 18 43 182
2011 EN-03 8 38 42 8 0 4 0 9 48 24
2011 EN-04 4 33 37 21 2 2 2 24 38 52
2011 EN-05 18 24 42 10 2 0 5 12 44 62
2011 EN-06 19 39 19 16 3 0 3 20 60 31
2008 EN 13 35 37 10 4 0 1 14 48 156
2008 EN-03 19 38 19 6 13 0 6 20 60 16
2008 EN-04 12 29 43 7 7 0 2 14 42 58
2008 EN-05 12 35 39 12 2 0 0 14 47 49
2008 EN-06 14 38 34 14 0 0 0 14 52 29

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 4 14 32 32 11 4 2 46 19 164
2018 EN-03 5 11 21 42 21 0 0 63 16 19
2018 EN-04 0 5 32 40 16 5 3 60 5 63
2018 EN-05 7 28 29 26 3 7 0 31 37 58
2017 EN 9 20 31 23 11 3 3 36 31 144
2017 EN-03 8 8 25 25 25 8 0 55 18 12
2017 EN-04 0 13 42 28 11 4 2 41 14 47
2017 EN-05 15 31 22 20 4 2 6 26 50 54
2017 EN-06 10 19 29 24 19 0 0 43 29 21
2014 EN 15 28 31 17 8 1 1 25 44 159
2014 EN-03 17 22 28 22 11 0 0 33 39 18
2014 EN-04 15 18 35 18 9 4 2 29 35 55
2014 EN-05 15 33 32 15 5 0 0 20 48 60
2014 EN-06 15 38 23 15 8 0 0 23 54 26
2011 EN 8 22 26 24 13 1 6 40 33 181
2011 EN-03 0 13 25 33 21 8 0 59 14 24
2011 EN-04 6 19 25 23 19 0 8 46 27 52
2011 EN-05 11 25 26 25 7 0 7 33 39 61
2011 EN-06 16 29 29 13 10 0 3 23 47 31
2008 EN 13 29 29 17 8 1 3 26 44 156
2008 EN-03 6 19 38 19 13 0 6 33 27 16
2008 EN-04 12 27 22 22 12 2 3 36 41 59
2008 EN-05 17 29 38 8 6 0 2 15 47 48
2008 EN-06 17 34 24 21 3 0 0 24 52 29

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 24 32 24 13 2 2 2 17 58 165
2018 EN-04 17 35 21 14 6 2 5 22 56 63
2018 EN-05 29 29 26 10 0 3 2 11 62 58
2017 EN 28 35 19 8 5 3 1 14 66 146
2017 EN-03 8 33 25 17 0 17 0 20 50 12
2017 EN-04 17 38 28 6 8 2 0 15 57 47
2017 EN-05 33 36 18 7 2 2 2 9 72 55
2017 EN-06 48 24 10 10 10 0 0 19 71 21
2014 EN 43 26 18 6 3 1 1 10 72 159
2014 EN-03 28 33 22 6 6 0 6 12 65 18
2014 EN-04 38 29 20 7 0 4 2 8 71 55
2014 EN-05 45 25 20 3 7 0 0 10 70 60
2014 EN-06 62 19 8 12 0 0 0 12 81 26
2011 EN 20 29 26 14 5 3 3 21 52 182
2011 EN-03 13 29 25 33 0 0 0 33 42 24
2011 EN-04 10 27 25 15 8 10 6 27 43 52
2011 EN-05 27 24 34 10 2 0 3 12 53 62
2011 EN-06 32 35 16 6 10 0 0 16 68 31
2008 EN 28 29 28 8 4 1 2 12 59 157
2008 EN-03 25 31 6 13 13 6 6 29 64 16
2008 EN-04 25 27 32 8 3 0 3 12 54 59
2008 EN-05 29 37 29 4 2 0 0 6 65 49
2008 EN-06 31 24 34 10 0 0 0 10 55 29

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 8 23 38 24 5 1 1 30 31 164
2018 EN-04 6 21 32 37 2 0 2 39 28 62
2018 EN-05 9 22 59 7 2 2 0 9 32 58
2017 EN 8 22 40 21 8 1 1 29 31 145
2017 EN-03 0 0 42 42 17 0 0 58 0 12
2017 EN-04 7 17 42 23 11 0 0 34 24 47
2017 EN-05 11 24 44 17 2 2 0 19 36 54
2017 EN-06 5 48 24 14 10 0 0 24 52 21
2014 EN 11 24 42 17 6 0 1 23 35 159
2014 EN-03 0 17 39 33 11 0 0 44 17 18
2014 EN-04 9 20 53 11 5 0 2 17 30 55
2014 EN-05 12 23 43 15 7 0 0 22 35 60
2014 EN-06 19 38 19 23 0 0 0 23 58 26
2011 EN 9 28 31 21 7 2 3 29 39 182
2011 EN-03 4 25 38 25 4 4 0 30 30 24
2011 EN-04 4 25 31 25 4 4 8 33 33 52
2011 EN-05 11 37 32 15 3 0 2 18 49 62
2011 EN-06 16 26 39 13 6 0 0 19 42 31
2008 EN 13 36 34 11 5 0 1 17 49 157
2008 EN-03 0 25 44 6 19 0 6 27 27 16
2008 EN-04 10 41 32 8 8 0 0 17 51 59
2008 EN-05 12 37 35 16 0 0 0 16 49 49
2008 EN-06 28 31 31 10 0 0 0 10 59 29

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 15 32 33 10 6 2 1 17 49 164
2018 EN-03 11 16 37 11 21 5 0 33 28 19
2018 EN-04 11 25 35 16 8 3 2 25 38 63
2018 EN-05 21 41 28 7 0 2 2 7 64 58
2017 EN 14 36 25 17 7 1 1 24 50 145
2017 EN-03 0 8 42 33 8 8 0 45 9 12
2017 EN-04 6 41 23 21 8 0 0 30 47 47
2017 EN-05 24 35 26 11 4 0 0 15 59 54
2017 EN-06 14 52 14 5 14 0 0 19 67 21
2014 EN 17 36 29 11 4 0 3 16 54 159
2014 EN-03 0 28 28 33 6 0 6 41 29 18
2014 EN-04 13 36 31 7 7 0 5 15 52 55
2014 EN-05 25 33 27 13 2 0 0 15 58 60
2014 EN-06 19 46 31 0 4 0 0 4 65 26
2011 EN 19 30 28 15 4 2 3 20 51 182
2011 EN-03 4 29 50 4 8 0 4 13 35 24
2011 EN-04 12 27 33 21 0 2 6 23 42 52
2011 EN-05 32 35 18 11 2 0 2 13 69 62
2011 EN-06 23 39 29 6 3 0 0 10 61 31
2008 EN 24 27 31 11 3 1 3 15 53 157
2008 EN-03 13 25 31 6 19 0 6 27 40 16
2008 EN-04 27 27 24 12 3 0 7 16 58 59
2008 EN-05 22 31 33 14 0 0 0 14 53 49
2008 EN-06 28 24 38 10 0 0 0 10 52 29

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 5 8 29 34 14 5 5 53 14 162
2018 EN-04 3 5 24 38 17 8 5 64 9 63
2018 EN-05 9 11 35 32 5 4 5 40 21 57
2017 EN 2 11 24 39 16 1 7 59 14 145
2017 EN-03 0 8 17 50 17 8 0 73 9 12
2017 EN-04 4 11 21 36 19 2 6 60 16 47
2017 EN-05 2 17 28 41 7 0 6 51 20 54
2017 EN-06 0 5 29 38 24 0 5 65 5 21
2014 EN 2 8 30 35 21 1 3 58 10 158
2014 EN-03 0 6 53 18 24 0 0 41 6 17
2014 EN-04 4 7 22 35 27 2 4 65 12 55
2014 EN-05 2 10 33 38 12 2 3 53 12 60
2014 EN-06 0 4 27 38 27 0 4 68 4 26
2011 EN 1 14 28 30 18 5 5 53 16 181
2011 EN-03 0 13 25 33 17 8 4 57 14 24
2011 EN-04 0 15 31 25 15 10 4 47 18 52
2011 EN-05 2 15 31 28 18 0 7 49 18 61
2011 EN-06 0 10 29 45 16 0 0 61 10 31
2008 EN 8 13 28 36 11 1 4 49 21 157
2008 EN-03 0 6 31 25 31 0 6 60 7 16
2008 EN-04 10 17 24 29 12 0 8 44 30 59
2008 EN-05 10 12 27 43 6 0 2 50 23 49
2008 EN-06 3 10 41 38 7 0 0 45 14 29

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 13 33 31 16 3 2 1 20 48 165
2018 EN-04 10 27 32 24 5 2 2 30 38 63
2018 EN-05 14 41 33 7 0 3 2 7 58 58
2017 EN 14 23 40 12 6 1 3 19 39 145
2017 EN-03 8 0 50 25 17 0 0 42 8 12
2017 EN-04 11 21 38 21 4 2 2 27 33 47
2017 EN-05 17 26 41 9 2 2 4 12 45 54
2017 EN-06 10 43 33 0 14 0 0 14 52 21
2014 EN 18 29 35 11 6 0 1 17 47 159
2014 EN-03 17 11 44 17 6 0 6 24 29 18
2014 EN-04 15 27 36 15 5 0 2 20 43 55
2014 EN-05 17 28 40 10 5 0 0 15 45 60
2014 EN-06 27 46 15 4 8 0 0 12 73 26
Top of Page

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 20 40 15 12 3 7 3 67 16 164
2018 EN-04 18 37 16 13 5 10 2 62 20 62
2018 EN-05 16 47 12 17 0 5 3 68 19 58
2017 EN 25 42 12 8 7 3 3 72 15 146
2017 EN-03 25 50 25 0 0 0 0 75 0 12
2017 EN-04 21 42 11 11 6 4 4 70 19 47
2017 EN-05 25 44 9 4 9 4 5 76 14 55
2017 EN-06 33 43 10 10 5 0 0 76 14 21
2014 EN 27 35 18 8 6 3 4 66 15 159
2014 EN-03 22 39 22 6 0 0 11 69 6 18
2014 EN-04 16 33 24 9 11 4 4 53 22 55
2014 EN-05 37 30 15 8 5 3 2 70 14 60
2014 EN-06 31 46 8 4 4 4 4 83 8 26

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 45 39 6 7 2 1 0 84 10 165
2018 EN-04 48 35 8 3 5 2 0 84 8 63
2018 EN-05 41 40 5 14 0 0 0 81 14 58
2017 EN 40 43 8 5 2 1 0 85 7 146
2017 EN-03 42 58 0 0 0 0 0 100 0 12
2017 EN-04 36 45 6 11 0 2 0 83 11 47
2017 EN-05 42 46 5 3 2 2 0 89 5 55
2017 EN-06 57 33 10 0 0 0 0 90 0 21
2014 EN 47 32 8 8 3 2 0 81 11 159
2014 EN-03 39 39 11 6 0 6 0 82 6 18
2014 EN-04 36 40 5 11 5 2 0 78 17 55
2014 EN-05 55 23 8 10 2 2 0 80 12 60
2014 EN-06 58 31 12 0 0 0 0 88 0 26

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 10 23 18 16 9 23 3 43 33 164
2018 EN-04 5 13 15 19 6 39 3 31 44 62
2018 EN-05 9 33 17 17 9 10 5 49 31 58
2017 EN 10 21 22 11 10 23 4 42 28 146
2017 EN-03 8 17 17 0 0 50 8 60 0 12
2017 EN-04 11 11 17 13 15 32 2 32 42 47
2017 EN-05 7 27 27 9 7 15 7 44 21 55
2017 EN-06 19 33 24 19 5 0 0 52 24 21
2014 EN 10 25 16 17 8 19 5 46 33 158
2014 EN-03 12 24 6 12 12 24 12 55 36 17
2014 EN-04 7 18 16 22 7 27 2 36 41 55
2014 EN-05 13 27 13 13 8 17 8 53 29 60
2014 EN-06 8 35 31 19 4 4 0 44 24 26

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 45 39 7 5 2 1 0 85 7 165
2018 EN-04 46 38 13 0 2 2 0 85 2 63
2018 EN-05 40 41 3 12 3 0 0 81 16 58
2017 EN 45 43 8 3 1 0 0 88 4 146
2017 EN-03 42 58 0 0 0 0 0 100 0 12
2017 EN-04 43 51 4 2 0 0 0 94 2 47
2017 EN-05 47 36 11 4 2 0 0 84 5 55
2017 EN-06 48 48 5 0 0 0 0 95 0 21
2014 EN 48 42 8 2 0 0 0 90 2 159
2014 EN-03 39 56 6 0 0 0 0 94 0 18
2014 EN-04 40 47 9 4 0 0 0 87 4 55
2014 EN-05 52 40 7 2 0 0 0 92 2 60
2014 EN-06 62 27 12 0 0 0 0 88 0 26

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 42 42 10 5 0 1 0 85 5 165
2018 EN-04 41 43 10 5 0 2 0 85 5 63
2018 EN-05 41 38 12 7 0 2 0 81 7 58
Top of Page

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 38 40 12 7 1 1 0 79 9 161
2018 EN-04 42 39 13 5 2 0 0 81 6 62
2018 EN-05 31 47 11 7 2 2 0 80 9 55
2017 EN 36 42 13 6 2 1 0 79 8 146
2017 EN-03 17 67 8 8 0 0 0 83 8 12
2017 EN-04 42 40 6 7 2 2 0 85 9 47
2017 EN-05 31 45 16 5 2 0 0 76 7 55
2017 EN-06 43 33 19 5 0 0 0 76 5 21
2014 EN 30 48 11 7 3 1 1 79 10 159
2014 EN-03 44 39 6 6 0 6 0 88 6 18
2014 EN-04 18 56 13 7 5 0 0 75 13 55
2014 EN-05 38 48 10 2 0 0 2 88 2 60
2014 EN-06 27 35 15 19 4 0 0 62 23 26
2011 EN 33 34 15 12 5 1 0 67 18 183
2011 EN-03 42 38 13 8 0 0 0 79 8 24
2011 EN-04 21 37 13 17 10 2 0 59 27 52
2011 EN-05 32 34 19 10 5 0 0 66 15 62
2011 EN-06 28 38 13 16 6 0 0 66 22 32
2008 EN 25 36 15 15 9 0 0 62 24 157
2008 EN-03 25 44 13 13 6 0 0 69 19 16
2008 EN-04 27 31 12 22 8 0 0 58 31 59
2008 EN-05 24 33 22 8 12 0 0 57 20 49
2008 EN-06 21 52 10 10 7 0 0 72 17 29

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 50 38 7 3 1 1 0 89 4 161
2018 EN-04 50 37 8 2 2 2 0 89 3 62
2018 EN-05 44 47 7 2 0 0 0 91 2 55
2017 EN 46 39 6 7 1 1 0 86 8 146
2017 EN-03 42 50 8 0 0 0 0 92 0 12
2017 EN-04 49 43 2 4 2 0 0 92 6 47
2017 EN-05 45 38 7 7 0 2 0 85 7 55
2017 EN-06 43 33 14 10 0 0 0 76 10 21
2014 EN 38 45 8 4 3 2 0 85 7 159
2014 EN-03 44 22 11 6 0 17 0 80 7 18
2014 EN-04 33 47 9 5 5 0 0 80 11 55
2014 EN-05 48 42 7 3 0 0 0 90 3 60
2014 EN-06 19 65 8 4 4 0 0 85 8 26
2011 EN 40 34 16 5 4 1 0 75 9 183
2011 EN-03 46 42 13 0 0 0 0 88 0 24
2011 EN-04 29 37 17 6 10 2 0 67 16 52
2011 EN-05 44 29 16 10 2 0 0 73 11 62
2011 EN-06 38 38 19 0 6 0 0 75 6 32
2008 EN 32 32 17 10 7 1 1 66 17 157
2008 EN-03 25 38 19 13 6 0 0 63 19 16
2008 EN-04 36 29 10 15 8 0 2 66 24 59
2008 EN-05 31 29 24 8 8 0 0 59 16 49
2008 EN-06 31 48 10 3 3 3 0 82 7 29

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 41 41 11 6 1 0 0 83 6 160
2018 EN-04 44 42 8 6 0 0 0 85 6 62
2018 EN-05 31 50 15 4 0 0 0 81 4 54
2017 EN 40 45 7 4 3 1 0 86 7 146
2017 EN-03 25 50 25 0 0 0 0 75 0 12
2017 EN-04 47 47 2 2 2 0 0 94 4 47
2017 EN-05 35 49 9 2 4 2 0 85 6 55
2017 EN-06 48 38 5 10 0 0 0 86 10 21
2014 EN 35 44 10 6 4 0 0 79 11 159
2014 EN-03 44 33 17 6 0 0 0 78 6 18
2014 EN-04 36 42 7 5 9 0 0 78 15 55
2014 EN-05 35 47 10 7 2 0 0 82 8 60
2014 EN-06 27 50 12 8 4 0 0 77 12 26
2011 EN 32 41 14 8 5 1 0 73 13 183
2011 EN-03 33 33 17 17 0 0 0 67 17 24
2011 EN-04 25 33 23 8 10 2 0 59 18 52
2011 EN-05 31 50 5 8 6 0 0 81 15 62
2011 EN-06 31 44 19 6 0 0 0 75 6 32
2008 EN 31 36 10 15 8 0 0 67 24 157
2008 EN-03 25 38 13 19 6 0 0 63 25 16
2008 EN-04 29 34 7 19 12 0 0 63 31 59
2008 EN-05 31 31 14 16 8 0 0 61 24 49
2008 EN-06 34 48 7 7 3 0 0 83 10 29

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 57 30 9 2 1 1 0 88 3 161
2018 EN-04 56 29 8 2 3 2 0 87 5 62
2018 EN-05 60 33 7 0 0 0 0 93 0 55
2017 EN 58 30 6 3 1 2 0 90 4 146
2017 EN-03 50 42 8 0 0 0 0 92 0 12
2017 EN-04 64 25 7 2 0 2 0 91 2 47
2017 EN-05 56 31 4 5 0 4 0 91 6 55
2017 EN-06 52 38 5 5 0 0 0 90 5 21

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 50 34 11 4 1 0 0 84 6 161
2018 EN-04 50 35 8 3 3 0 0 85 6 62
2018 EN-05 49 38 9 4 0 0 0 87 4 55
2017 EN 51 32 11 3 3 0 0 84 5 146
2017 EN-03 42 42 17 0 0 0 0 83 0 12
2017 EN-04 57 34 4 2 2 0 0 92 4 47
2017 EN-05 51 29 15 2 4 0 0 80 5 55
2017 EN-06 48 29 19 5 0 0 0 76 5 21
2014 EN 36 41 14 6 3 0 0 77 9 159
2014 EN-03 50 28 17 6 0 0 0 78 6 18
2014 EN-04 33 40 11 7 9 0 0 73 16 55
2014 EN-05 42 38 17 3 0 0 0 80 3 60
2014 EN-06 23 58 12 8 0 0 0 81 8 26
Top of Page

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 16 34 21 5 3 5 16 63 11 58
2018 EN-05 9 34 25 3 3 6 19 58 8 32
2018 EN-06 22 33 22 11 6 6 0 59 18 18
2017 EN 13 29 31 10 5 2 10 48 17 61
2017 EN-05 18 23 27 15 0 3 15 50 18 34
2017 EN-06 10 43 33 5 5 0 5 55 10 21
2014 EN 15 42 21 11 0 2 9 64 13 53
2014 EN-05 22 30 15 15 0 4 15 64 18 27
2014 EN-06 8 54 27 8 0 0 4 64 8 26

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 22 38 19 13 4 4 0 62 18 166
2018 EN-04 19 46 13 11 3 8 0 71 16 63
2018 EN-05 17 37 20 17 5 3 0 56 23 59
2017 EN 21 29 25 16 4 5 0 53 22 146
2017 EN-03 42 25 8 17 0 8 0 73 18 12
2017 EN-04 19 30 32 13 2 4 0 51 16 47
2017 EN-05 18 36 20 18 4 4 0 57 23 55
2017 EN-06 24 14 33 24 5 0 0 38 29 21
2014 EN 23 42 16 6 4 8 1 71 12 159
2014 EN-03 28 28 11 0 0 28 6 83 0 18
2014 EN-04 18 40 18 7 5 11 0 65 14 55
2014 EN-05 23 45 17 8 5 2 0 69 14 60
2014 EN-06 27 50 15 4 4 0 0 77 8 26
2011 EN 19 34 23 10 4 8 1 58 16 183
2011 EN-03 21 25 29 4 4 17 0 55 10 24
2011 EN-04 13 29 27 15 6 8 2 47 23 52
2011 EN-05 16 40 21 10 5 6 2 61 16 62
2011 EN-06 13 47 25 13 3 0 0 59 16 32

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 19 32 21 16 12 1 0 51 27 165
2018 EN-04 19 34 21 16 8 2 0 54 25 62
2018 EN-05 15 31 25 14 15 0 0 46 29 59
2017 EN 16 24 25 23 8 3 0 41 33 146
2017 EN-03 33 25 17 17 0 8 0 64 18 12
2017 EN-04 11 28 25 28 6 2 0 39 35 47
2017 EN-05 16 24 27 24 7 2 0 41 32 55
2017 EN-06 14 19 33 24 10 0 0 33 33 21
2014 EN 16 38 24 13 6 2 1 56 19 159
2014 EN-03 33 22 28 6 0 6 6 63 6 18
2014 EN-04 9 38 25 16 7 4 0 49 25 55
2014 EN-05 15 48 17 12 8 0 0 63 20 60
2014 EN-06 23 27 35 12 4 0 0 50 15 26
2011 EN 14 40 21 16 7 2 1 55 23 183
2011 EN-03 13 46 25 4 8 4 0 61 13 24
2011 EN-04 17 35 27 10 12 0 0 52 21 52
2011 EN-05 13 39 18 26 3 0 2 52 30 62
2011 EN-06 9 38 22 25 6 0 0 47 31 32
2008 EN 13 43 18 14 13 0 0 55 27 157
2008 EN-03 19 38 6 25 13 0 0 56 38 16
2008 EN-04 19 39 15 8 19 0 0 58 27 59
2008 EN-05 8 45 27 12 8 0 0 53 20 49
2008 EN-06 7 48 14 24 7 0 0 55 31 29

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 16 26 25 18 12 4 0 43 31 164
2018 EN-04 13 27 29 16 11 5 0 42 28 63
2018 EN-05 14 33 19 16 14 5 0 49 31 58
2018 EN-06 11 11 32 26 21 0 0 21 47 19
2017 EN 6 24 30 23 10 7 0 32 35 146
2017 EN-03 17 33 17 17 0 17 0 60 20 12
2017 EN-04 4 28 28 26 8 6 0 34 36 47
2017 EN-05 7 22 33 22 7 9 0 32 32 55
2017 EN-06 5 19 29 29 19 0 0 24 48 21
2014 EN 10 30 30 18 8 4 1 42 26 159
2014 EN-03 28 17 33 6 0 11 6 53 7 18
2014 EN-04 4 29 33 18 9 7 0 35 29 55
2014 EN-05 12 37 20 22 8 2 0 49 31 60
2014 EN-06 8 23 46 15 8 0 0 31 23 26
2011 EN 8 33 18 27 10 4 1 43 39 183
2011 EN-03 13 38 25 17 4 4 0 52 22 24
2011 EN-04 10 29 19 27 8 8 0 42 38 52
2011 EN-05 3 34 19 37 5 0 2 38 43 62
2011 EN-06 3 28 16 19 31 3 0 32 52 32
2008 EN 3 26 23 28 13 6 1 31 44 157
2008 EN-03 13 38 6 19 25 0 0 50 44 16
2008 EN-04 3 20 32 22 12 8 2 26 38 59
2008 EN-05 0 29 29 31 10 2 0 29 42 49
2008 EN-06 3 31 3 38 17 7 0 37 59 29

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 14 31 25 22 4 4 0 47 28 166
2018 EN-04 16 27 25 22 2 8 0 47 26 63
2018 EN-05 15 29 24 29 2 2 0 45 31 59
2017 EN 10 46 18 17 8 2 0 57 25 145
2017 EN-03 33 58 8 0 0 0 0 92 0 12
2017 EN-04 6 55 15 13 8 2 0 63 22 47
2017 EN-05 7 46 19 20 6 2 0 55 26 54
2017 EN-06 14 33 24 29 0 0 0 48 29 21
2014 EN 15 38 27 11 7 1 1 54 18 159
2014 EN-03 28 22 28 11 0 6 6 56 13 18
2014 EN-04 13 38 27 13 9 0 0 51 22 55
2014 EN-05 15 43 25 8 8 0 0 58 17 60
2014 EN-06 12 38 31 15 4 0 0 50 19 26
2011 EN 11 38 21 20 5 3 1 51 27 182
2011 EN-03 8 25 29 25 8 4 0 35 35 24
2011 EN-04 15 37 21 21 6 0 0 52 27 52
2011 EN-05 6 42 26 16 6 2 2 50 23 62
2011 EN-06 13 38 16 31 3 0 0 50 34 32
2008 EN 10 37 24 18 10 1 0 48 28 157
2008 EN-03 25 25 19 19 13 0 0 50 31 16
2008 EN-04 8 36 27 14 14 2 0 45 28 59
2008 EN-05 6 41 22 22 8 0 0 47 31 49
2008 EN-06 10 45 21 21 3 0 0 55 24 29
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 15 40 20 15 9 2 0 56 24 164
2018 EN-04 17 38 25 13 5 2 0 56 18 63
2018 EN-05 5 46 14 18 12 5 0 54 31 57
2017 EN 12 42 18 21 6 1 0 54 27 146
2017 EN-03 33 33 8 17 0 8 0 73 18 12
2017 EN-04 8 53 15 19 4 0 0 62 24 47
2017 EN-05 9 38 22 20 9 2 0 48 30 55
2017 EN-06 14 38 19 24 5 0 0 52 29 21
2014 EN 18 45 19 13 5 0 1 63 18 159
2014 EN-03 28 33 28 6 0 0 6 65 6 18
2014 EN-04 16 47 20 11 5 0 0 64 16 55
2014 EN-05 18 48 15 13 5 0 0 67 18 60
2014 EN-06 12 42 19 19 8 0 0 54 27 26
2011 EN 11 42 13 26 6 1 1 54 33 182
2011 EN-03 17 42 17 25 0 0 0 58 25 24
2011 EN-04 12 56 12 12 8 2 0 69 20 52
2011 EN-05 5 34 15 39 5 0 2 40 45 61
2011 EN-06 6 31 16 34 13 0 0 38 47 32

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 24 46 13 10 4 2 1 72 14 164
2018 EN-04 22 54 11 8 5 0 0 76 13 63
2018 EN-05 19 46 14 11 5 2 4 69 17 57
2017 EN 29 44 15 8 3 1 1 74 11 146
2017 EN-03 25 58 8 0 0 8 0 91 0 12
2017 EN-04 19 53 17 6 4 0 0 72 11 47
2017 EN-05 35 36 16 7 4 0 2 72 11 55
2017 EN-06 33 38 14 14 0 0 0 71 14 21
2014 EN 31 47 14 5 3 1 0 78 8 159
2014 EN-03 44 39 11 6 0 0 0 83 6 18
2014 EN-04 27 51 11 4 7 0 0 78 11 55
2014 EN-05 35 40 15 8 0 2 0 76 8 60
2014 EN-06 19 58 23 0 0 0 0 77 0 26
2011 EN 30 40 12 11 3 3 1 73 14 182
2011 EN-03 25 50 8 8 8 0 0 75 17 24
2011 EN-04 23 38 12 13 6 6 2 67 21 52
2011 EN-05 30 39 16 13 0 0 2 70 13 61
2011 EN-06 31 47 13 6 0 3 0 81 6 32
2008 EN 21 34 19 11 9 4 1 58 21 157
2008 EN-03 19 25 38 6 13 0 0 44 19 16
2008 EN-04 17 32 14 10 15 8 3 56 29 59
2008 EN-05 20 33 22 18 4 2 0 54 23 49
2008 EN-06 28 48 14 7 3 0 0 76 10 29

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 26 49 15 5 4 0 0 75 10 164
2018 EN-04 24 52 16 5 3 0 0 76 8 63
2018 EN-05 23 49 14 11 4 0 0 72 14 57

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 15 28 21 15 11 10 1 48 29 164
2018 EN-04 11 27 24 14 14 8 2 42 32 63
2018 EN-05 11 35 19 19 9 5 2 49 30 57
2017 EN 10 28 22 16 16 6 1 41 35 146
2017 EN-03 17 17 33 8 17 8 0 36 27 12
2017 EN-04 13 28 15 19 21 4 0 42 42 47
2017 EN-05 9 33 26 13 15 4 2 44 29 55
2017 EN-06 10 24 24 19 5 14 5 41 29 21
2014 EN 13 28 22 14 14 9 0 46 30 159
2014 EN-03 22 22 11 22 11 11 0 50 38 18
2014 EN-04 13 31 20 11 16 9 0 48 30 55
2014 EN-05 10 27 23 18 13 8 0 40 35 60
2014 EN-06 15 31 31 4 12 8 0 50 17 26
2011 EN 11 24 19 15 11 19 2 44 32 183
2011 EN-03 8 25 17 17 13 21 0 42 37 24
2011 EN-04 13 23 10 12 19 19 4 48 40 52
2011 EN-05 8 24 29 16 8 11 3 38 28 62
2011 EN-06 13 25 16 22 6 19 0 46 35 32

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 15 37 20 16 10 2 0 53 26 163
2018 EN-03 32 32 21 0 11 5 0 67 11 19
2018 EN-04 10 38 27 14 8 3 0 49 23 63
2018 EN-05 16 35 14 21 14 0 0 51 35 57
2017 EN 14 46 16 13 9 2 0 62 22 146
2017 EN-03 17 58 8 8 0 8 0 82 9 12
2017 EN-04 15 38 15 17 13 2 0 54 30 47
2017 EN-05 15 47 15 13 9 2 0 63 22 55
2017 EN-06 14 57 24 5 0 0 0 71 5 21
2014 EN 19 42 19 9 9 1 0 62 18 159
2014 EN-03 17 56 11 11 0 6 0 76 12 18
2014 EN-04 22 29 25 9 13 2 0 52 22 55
2014 EN-05 17 47 20 7 10 0 0 63 17 60
2014 EN-06 19 50 12 15 4 0 0 69 19 26
2011 EN 30 38 10 14 8 1 1 68 22 183
2011 EN-03 25 50 0 13 13 0 0 75 25 24
2011 EN-04 25 33 13 19 10 0 0 58 29 52
2011 EN-05 32 40 8 11 6 0 2 74 18 62
2011 EN-06 22 38 22 16 3 0 0 59 19 32
2008 EN 19 34 15 18 14 0 1 53 32 157
2008 EN-03 13 25 31 19 13 0 0 38 31 16
2008 EN-04 22 27 17 19 15 0 0 49 34 59
2008 EN-05 18 33 12 20 16 0 0 51 37 49
2008 EN-06 21 55 3 10 10 0 0 76 21 29

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 11 23 22 23 19 1 1 35 42 161
2018 EN-03 32 21 21 16 11 0 0 53 26 19
2018 EN-04 11 19 19 27 19 3 0 32 48 62
2018 EN-05 5 28 19 23 23 0 2 34 46 57
2017 EN 8 22 17 27 22 2 2 31 51 144
2017 EN-03 17 17 8 33 8 17 0 40 50 12
2017 EN-04 4 25 25 13 32 0 0 30 45 47
2017 EN-05 7 15 16 42 20 0 0 22 62 55
2017 EN-06 11 37 5 21 11 0 16 56 38 19
2014 EN 5 26 19 24 24 0 2 31 49 159
2014 EN-03 0 17 28 39 17 0 0 17 56 18
2014 EN-04 5 22 18 20 33 0 2 28 54 55
2014 EN-05 2 30 20 28 20 0 0 32 48 60
2014 EN-06 15 31 15 12 19 0 8 50 33 26
2011 EN 13 32 16 17 16 2 3 47 35 183
2011 EN-03 13 29 13 17 25 4 0 43 43 24
2011 EN-04 8 25 25 23 19 0 0 33 42 52
2011 EN-05 11 40 11 16 16 3 2 54 34 62
2011 EN-06 16 34 13 16 13 0 9 55 31 32
2008 EN 16 28 11 24 20 1 1 45 44 157
2008 EN-03 25 19 6 31 19 0 0 44 50 16
2008 EN-04 14 29 15 19 20 2 2 44 40 59
2008 EN-05 14 22 12 29 22 0 0 37 51 49
2008 EN-06 17 38 3 24 14 0 3 57 39 29

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 16 39 27 11 5 2 0 56 16 164
2018 EN-04 13 33 33 8 8 5 0 48 17 63
2018 EN-05 12 44 25 16 4 0 0 56 19 57
2017 EN 12 41 23 13 8 3 0 55 21 146
2017 EN-03 25 50 17 0 0 8 0 82 0 12
2017 EN-04 8 45 21 15 6 4 0 55 22 47
2017 EN-05 9 33 29 20 7 2 0 43 28 55
2017 EN-06 19 52 24 0 5 0 0 71 5 21

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 39 42 13 2 2 1 0 82 5 166
2018 EN-04 32 46 17 0 2 3 0 80 2 63
2018 EN-05 42 41 8 3 5 0 0 83 8 59
2017 EN 32 51 9 3 2 2 0 85 6 145
2017 EN-03 33 67 0 0 0 0 0 100 0 12
2017 EN-04 28 55 11 0 0 6 0 89 0 47
2017 EN-05 33 50 7 6 4 0 0 83 9 54
2017 EN-06 48 43 10 0 0 0 0 90 0 21
2014 EN 41 39 13 4 1 2 0 81 5 159
2014 EN-03 39 33 17 6 0 6 0 76 6 18
2014 EN-04 42 38 11 4 2 4 0 83 6 55
2014 EN-05 47 35 15 2 2 0 0 82 3 60
2014 EN-06 27 54 12 8 0 0 0 81 8 26

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 39 45 10 4 3 1 0 84 7 166
2018 EN-04 33 48 14 3 2 0 0 81 5 63
2018 EN-05 37 46 5 5 5 2 0 84 10 59
2017 EN 34 47 14 1 4 0 0 81 5 146
2017 EN-03 42 58 0 0 0 0 0 100 0 12
2017 EN-04 32 57 9 0 2 0 0 89 2 47
2017 EN-05 31 42 22 0 5 0 0 73 5 55
2017 EN-06 48 43 5 5 0 0 0 90 5 21
2014 EN 38 42 11 6 2 1 0 81 8 159
2014 EN-03 44 33 17 6 0 0 0 78 6 18
2014 EN-04 36 40 13 7 4 0 0 76 11 55
2014 EN-05 43 37 12 5 2 2 0 81 7 60
2014 EN-06 27 65 4 4 0 0 0 92 4 26
2011 EN 39 46 10 1 3 1 1 86 4 183
2011 EN-03 25 54 13 4 4 0 0 79 8 24
2011 EN-04 38 42 10 2 8 0 0 81 10 52
2011 EN-05 34 55 8 0 2 0 2 90 2 62
2011 EN-06 47 38 13 0 0 3 0 87 0 32

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 44 47 5 2 1 0 0 91 4 165
2018 EN-03 53 37 5 5 0 0 0 89 5 19
2018 EN-04 43 49 3 3 2 0 0 92 5 63
2018 EN-05 41 51 7 2 0 0 0 92 2 59
2017 EN 40 47 8 4 1 0 0 86 5 146
2017 EN-03 42 58 0 0 0 0 0 100 0 12
2017 EN-04 40 49 8 2 0 0 0 89 2 47
2017 EN-05 35 49 7 9 0 0 0 84 9 55
2017 EN-06 62 24 10 0 5 0 0 86 5 21
2014 EN 48 40 7 3 3 0 0 88 5 159
2014 EN-03 50 33 11 6 0 0 0 83 6 18
2014 EN-04 44 42 7 4 4 0 0 85 7 55
2014 EN-05 53 35 8 0 3 0 0 88 3 60
2014 EN-06 46 50 0 4 0 0 0 96 4 26
2011 EN 48 40 7 3 2 0 1 89 4 183
2011 EN-03 46 33 13 8 0 0 0 79 8 24
2011 EN-04 40 48 2 6 4 0 0 88 10 52
2011 EN-05 53 35 8 0 2 0 2 90 2 62
2011 EN-06 34 56 9 0 0 0 0 91 0 32
2008 EN 30 45 9 12 4 0 0 75 16 157
2008 EN-03 19 50 13 19 0 0 0 69 19 16
2008 EN-04 32 39 5 15 8 0 0 71 24 59
2008 EN-05 27 53 10 8 2 0 0 80 10 49
2008 EN-06 38 41 10 10 0 0 0 79 10 29

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 36 35 17 10 1 1 0 71 12 166
2018 EN-04 40 33 19 6 0 2 0 74 6 63
2018 EN-05 29 36 17 17 2 0 0 64 19 59
2017 EN 38 38 14 6 5 0 0 75 10 146
2017 EN-03 50 50 0 0 0 0 0 100 0 12
2017 EN-04 42 38 11 7 2 0 0 81 9 47
2017 EN-05 35 36 20 2 7 0 0 71 9 55
2017 EN-06 38 43 5 14 0 0 0 81 14 21
2014 EN 40 37 13 6 4 0 0 77 10 159
2014 EN-03 39 39 17 6 0 0 0 78 6 18
2014 EN-04 36 42 9 5 7 0 0 78 13 55
2014 EN-05 45 35 10 5 5 0 0 80 10 60
2014 EN-06 35 31 27 8 0 0 0 65 8 26
2011 EN 43 36 15 4 2 0 1 79 6 183
2011 EN-03 42 42 13 0 4 0 0 83 4 24
2011 EN-04 46 35 12 6 2 0 0 81 8 52
2011 EN-05 35 37 19 3 3 0 2 74 7 62
2011 EN-06 44 38 16 3 0 0 0 81 3 32

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 32 37 19 7 4 0 0 69 11 166
2018 EN-04 35 35 22 6 2 0 0 70 8 63
2018 EN-05 25 42 17 12 3 0 0 68 15 59
2017 EN 30 40 18 8 4 0 0 71 12 146
2017 EN-03 50 42 8 0 0 0 0 92 0 12
2017 EN-04 34 42 15 4 4 0 0 76 8 47
2017 EN-05 25 44 18 11 2 0 0 69 13 55
2017 EN-06 29 43 14 14 0 0 0 71 14 21
2014 EN 31 43 13 8 4 1 0 75 12 159
2014 EN-03 33 39 22 6 0 0 0 72 6 18
2014 EN-04 29 44 9 11 7 0 0 73 18 55
2014 EN-05 35 43 10 7 3 2 0 80 10 60
2014 EN-06 27 42 23 8 0 0 0 69 8 26
2011 EN 39 38 14 5 4 0 1 77 9 183
2011 EN-03 33 46 8 8 4 0 0 79 13 24
2011 EN-04 40 37 12 4 8 0 0 77 12 52
2011 EN-05 32 40 18 5 3 0 2 74 8 62
2011 EN-06 41 38 19 3 0 0 0 78 3 32
2008 EN 24 43 18 11 3 0 0 68 15 157
2008 EN-03 19 38 31 13 0 0 0 56 13 16
2008 EN-04 27 39 19 8 7 0 0 66 15 59
2008 EN-05 18 47 16 18 0 0 0 65 18 49
2008 EN-06 31 48 10 7 3 0 0 79 10 29

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 43 23 20 8 3 2 0 68 12 166
2018 EN-04 41 19 25 10 3 2 0 61 13 63
2018 EN-05 39 29 17 8 3 3 0 70 12 59
2017 EN 42 32 14 8 3 1 0 76 10 146
2017 EN-03 75 25 0 0 0 0 0 100 0 12
2017 EN-04 45 40 6 4 2 2 0 87 7 47
2017 EN-05 33 33 18 11 4 2 0 67 15 55
2017 EN-06 52 24 19 5 0 0 0 76 5 21
2014 EN 49 29 11 5 4 3 0 80 9 159
2014 EN-03 50 22 22 0 0 6 0 76 0 18
2014 EN-04 51 25 5 7 9 2 0 78 17 55
2014 EN-05 47 32 12 7 2 2 0 80 8 60
2014 EN-06 50 35 12 0 0 4 0 88 0 26
2011 EN 46 28 12 5 5 4 1 77 10 183
2011 EN-03 33 33 8 8 8 8 0 73 18 24
2011 EN-04 44 27 15 4 6 4 0 74 10 52
2011 EN-05 47 29 15 5 3 0 2 77 8 62
2011 EN-06 47 31 9 6 3 3 0 81 10 32
2008 EN 36 28 17 10 6 4 0 66 17 157
2008 EN-03 31 38 13 13 6 0 0 69 19 16
2008 EN-04 27 32 14 10 12 5 0 63 23 59
2008 EN-05 39 24 24 8 2 2 0 65 10 49
2008 EN-06 48 21 10 10 3 7 0 74 15 29
Top of Page

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 EN 22 55 23 166
2018 EN-04 16 62 22 63
2018 EN-05 27 44 29 59
2017 EN 15 58 27 144
2017 EN-03 8 83 8 12
2017 EN-04 19 51 30 47
2017 EN-05 15 53 32 53
2017 EN-06 10 76 14 21
2014 EN 11 54 35 159
2014 EN-03 11 67 22 18
2014 EN-04 13 53 35 55
2014 EN-05 8 50 42 60
2014 EN-06 12 58 31 26
2011 EN 19 56 25 183
2011 EN-03 21 46 33 24
2011 EN-04 19 54 27 52
2011 EN-05 16 56 27 62
2011 EN-06 22 59 19 32

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 EN 14 50 17 14 0 6 36
2018 EN-04 0 40 40 10 0 10 10
2018 EN-05 13 56 13 19 0 0 16
2017 EN 14 50 18 18 0 0 22
2014 EN 0 59 12 29 9999 0 17
2011 EN 14 49 23 11 9999 3 35
2011 EN-04 0 50 40 10 9999 0 10
2011 EN-05 10 70 10 10 9999 0 10
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EN 15 85 166
2018 EN-04 14 86 63
2018 EN-05 20 80 59

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 EN 48 25
2018 EN-05 42 12

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 EN 52 25
2018 EN-05 50 12

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 EN 0 25
2018 EN-05 0 12

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 EN 0 25
2018 EN-05 0 12

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 EN 36 25

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 EN 48 25

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 EN 52 25
2018 EN-05 42 12

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 EN 40 25

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 EN 36 25

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 EN 36 25
2018 EN-05 42 12

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic
(%)
Total responses
2018 EN 0 25
2018 EN-05 0 12

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2018 EN 0 25
2018 EN-05 0 12

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 EN 28 25

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Demographic
(%)
Total responses
2018 EN 28 25

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 EN 72 25

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2018 EN 36 25
2018 EN-05 42 12

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 EN 24 25
2018 EN-05 42 12

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 EN 24 25

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 EN 24 25

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 EN 0 23
2018 EN-05 0 11

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 EN 35 23

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 EN 61 23
2018 EN-05 55 11

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 EN 0 23
2018 EN-05 0 11

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 EN 48 23

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 EN 0 23
2018 EN-05 0 11

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 11 17 19 8 7 33 4 46 24 166
2018 EN-04 2 22 24 3 8 35 6 41 19 63
2018 EN-05 12 17 14 14 10 31 3 44 36 59
2017 EN 12 19 11 11 7 32 8 52 30 146
2017 EN-03 0 17 8 25 0 50 0 33 50 12
2017 EN-04 6 15 17 8 11 38 4 37 33 47
2017 EN-05 16 27 11 9 5 22 9 63 21 55
2017 EN-06 29 19 0 14 0 33 5 77 23 21
2014 EN 11 26 16 10 6 27 4 54 23 158
2014 EN-03 12 18 12 12 0 35 12 56 22 17
2014 EN-04 9 24 11 11 9 31 5 51 31 55
2014 EN-05 10 27 20 12 5 25 2 50 23 60
2014 EN-06 15 35 19 4 4 19 4 65 10 26

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 28 34 19 9 4 5 1 66 14 165
2018 EN-04 24 40 18 6 5 6 0 69 12 62
2018 EN-05 25 34 12 19 3 5 2 64 24 59
2017 EN 25 43 15 8 4 5 0 72 12 146
2017 EN-03 17 58 0 8 0 17 0 90 10 12
2017 EN-04 19 43 17 11 4 6 0 66 16 47
2017 EN-05 24 47 15 7 4 3 0 74 11 55
2017 EN-06 48 33 14 5 0 0 0 81 5 21
2014 EN 28 49 10 6 4 3 0 79 10 158
2014 EN-03 41 35 18 6 0 0 0 76 6 17
2014 EN-04 24 53 5 2 9 7 0 82 12 55
2014 EN-05 28 45 12 13 0 2 0 75 14 60
2014 EN-06 27 58 12 0 4 0 0 85 4 26
2011 EN 26 46 9 6 2 10 1 81 9 182
2011 EN-03 13 70 0 4 4 9 0 90 10 23
2011 EN-04 27 40 10 10 2 12 0 76 13 52
2011 EN-05 24 44 11 6 2 10 3 78 9 62
2011 EN-06 38 47 9 3 0 3 0 87 3 32
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EN 7 93 166
2018 EN-05 8 92 59

Question 56a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 EN 50 12

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 EN 58 12

Question 56c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 EN 0 12

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 EN 0 12

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 EN 0 12

Question 57a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic
(%)
Total responses
2018 EN 100 12

Question 57c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic
(%)
Total responses
2018 EN 50 12

Question 57e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic
(%)
Total responses
2018 EN 42 12

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic
(%)
Total responses
2018 EN 0 12

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2018 EN 0 12

Question 57i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic
(%)
Total responses
2018 EN 0 12

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2018 EN 0 12

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 14 19 19 2 2 40 3 58 8 166
2018 EN-04 5 24 19 2 2 44 5 56 6 63
2018 EN-05 19 19 17 3 3 36 3 61 11 59
2017 EN 16 19 18 4 4 34 5 57 14 146
2017 EN-03 8 17 0 17 0 58 0 60 40 12
2017 EN-04 8 25 19 2 0 42 2 61 4 47
2017 EN-05 20 22 18 2 5 27 5 62 11 55
2017 EN-06 38 5 19 5 5 24 5 60 13 21
2014 EN 11 21 15 2 3 44 4 62 9 158
2014 EN-03 12 18 6 6 0 53 6 71 14 17
2014 EN-04 11 15 13 2 4 53 4 58 13 55
2014 EN-05 12 25 18 2 2 38 3 63 6 60
2014 EN-06 12 27 19 0 4 31 8 63 6 26

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 30 37 17 5 3 8 1 73 9 166
2018 EN-04 29 44 13 3 2 10 0 81 5 63
2018 EN-05 25 37 15 7 3 10 2 71 12 59
2017 EN 28 42 14 3 3 9 0 77 7 146
2017 EN-03 25 50 0 8 0 17 0 90 10 12
2017 EN-04 25 45 17 2 0 11 0 78 2 47
2017 EN-05 25 46 13 2 5 9 0 78 8 55
2017 EN-06 48 33 14 5 0 0 0 81 5 21
2014 EN 29 40 12 4 1 13 1 80 6 158
2014 EN-03 24 35 12 6 0 18 6 77 8 17
2014 EN-04 27 40 5 5 2 20 0 84 9 55
2014 EN-05 35 37 15 3 0 10 0 80 4 60
2014 EN-06 23 50 19 4 0 4 0 76 4 26
2011 EN 28 47 13 2 2 8 1 82 4 183
2011 EN-03 33 38 8 0 8 13 0 81 10 24
2011 EN-04 25 52 13 6 0 4 0 80 6 52
2011 EN-05 27 45 16 0 2 8 2 80 2 62
2011 EN-06 22 59 16 0 0 3 0 84 0 32
Top of Page

Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 51 32 7 7 2 1 1 84 9 166
2018 EN-04 43 35 8 10 2 2 2 80 11 63
2018 EN-05 56 31 8 5 0 0 0 86 5 59
2017 EN 58 23 6 7 2 1 3 85 9 145
2017 EN-03 42 42 8 8 0 0 0 83 8 12
2017 EN-04 51 17 11 13 4 0 4 71 18 47
2017 EN-05 61 28 2 6 0 0 4 92 6 54
2017 EN-06 90 10 0 0 0 0 0 100 0 21

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 12 26 33 16 12 0 1 38 28 165
2018 EN-04 15 24 32 15 13 0 2 39 28 62
2018 EN-05 10 27 34 15 14 0 0 37 29 59
2017 EN 11 21 27 29 11 0 1 32 41 145
2017 EN-03 8 33 33 25 0 0 0 42 25 12
2017 EN-04 8 19 28 30 15 0 0 28 45 47
2017 EN-05 11 20 26 32 7 0 4 33 40 54
2017 EN-06 14 10 29 33 14 0 0 24 48 21

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 18 30 32 13 7 0 1 48 20 164
2018 EN-04 16 30 35 6 11 0 2 47 18 63
2018 EN-05 14 30 33 18 5 0 0 44 23 57
2017 EN 10 33 26 20 9 0 2 43 30 144
2017 EN-03 8 58 33 0 0 0 0 67 0 12
2017 EN-04 13 24 24 26 9 0 4 39 36 46
2017 EN-05 7 33 35 16 7 0 2 41 24 55
2017 EN-06 10 38 10 29 14 0 0 48 43 21

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 15 24 29 19 12 1 1 40 31 165
2018 EN-04 16 26 23 21 10 3 2 44 32 62
2018 EN-05 10 24 36 14 17 0 0 34 31 59
2017 EN 12 19 27 24 15 0 3 32 40 146
2017 EN-03 17 42 25 17 0 0 0 58 17 12
2017 EN-04 11 21 26 30 11 0 2 33 41 47
2017 EN-05 13 14 29 22 18 0 4 28 42 55
2017 EN-06 0 19 24 33 24 0 0 19 57 21

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 25 40 20 8 5 0 2 66 13 164
2018 EN-04 26 35 21 8 5 0 5 64 14 62
2018 EN-05 26 40 17 10 5 0 2 67 16 58
2017 EN 25 36 25 9 3 0 2 63 12 146
2017 EN-03 33 50 8 8 0 0 0 83 8 12
2017 EN-04 25 38 21 8 4 0 2 65 13 47
2017 EN-05 29 34 25 7 2 0 2 65 9 55
2017 EN-06 14 29 43 14 0 0 0 43 14 21

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 18 37 24 12 9 0 0 55 21 164
2018 EN-04 14 33 32 10 11 0 0 48 21 63
2018 EN-05 22 36 19 17 7 0 0 58 24 59
2018 EN-06 21 42 21 5 11 0 0 63 16 19
2017 EN 21 32 29 13 5 0 0 53 18 146
2017 EN-03 33 33 33 0 0 0 0 67 0 12
2017 EN-04 21 28 28 17 6 0 0 49 24 47
2017 EN-05 18 36 27 15 4 0 0 55 18 55
2017 EN-06 29 24 38 10 0 0 0 52 10 21

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 16 42 23 12 6 1 1 59 18 165
2018 EN-04 11 47 27 3 8 0 3 60 12 62
2018 EN-05 14 41 22 19 5 0 0 54 24 59
2017 EN 12 34 25 20 6 1 2 48 27 146
2017 EN-03 33 50 17 0 0 0 0 83 0 12
2017 EN-04 4 38 30 21 4 0 2 44 26 47
2017 EN-05 11 33 25 16 9 4 2 46 27 55
2017 EN-06 24 24 24 29 0 0 0 48 29 21

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 15 35 31 13 4 1 1 51 17 164
2018 EN-04 15 38 36 5 3 2 2 54 8 61
2018 EN-05 10 32 32 19 5 0 2 43 24 59
2017 EN 11 32 24 23 10 0 1 43 33 146
2017 EN-03 8 67 17 8 0 0 0 75 8 12
2017 EN-04 15 30 21 25 6 0 2 46 33 47
2017 EN-05 7 27 27 24 13 0 2 35 37 55
2017 EN-06 19 24 24 24 10 0 0 43 33 21

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 20 40 23 7 7 1 1 61 15 163
2018 EN-04 21 48 21 2 5 2 2 72 7 62
2018 EN-05 18 32 32 12 7 0 0 49 19 57
2017 EN 13 34 28 16 7 0 2 48 23 146
2017 EN-03 0 67 33 0 0 0 0 67 0 12
2017 EN-04 23 43 19 6 6 0 2 67 13 47
2017 EN-05 7 26 29 27 7 0 4 34 36 55
2017 EN-06 19 24 38 14 5 0 0 43 19 21

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 24 37 23 10 5 1 1 61 16 164
2018 EN-04 24 39 18 6 8 2 3 66 15 62
2018 EN-05 22 29 29 16 3 0 0 52 19 58
2017 EN 23 32 22 12 7 1 4 58 19 146
2017 EN-03 8 75 8 0 0 8 0 91 0 12
2017 EN-04 32 26 23 8 6 0 4 60 16 47
2017 EN-05 18 25 22 18 9 0 7 47 29 55
2017 EN-06 29 24 33 10 5 0 0 52 14 21

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 70 20 6 2 1 0 1 91 3 162
2018 EN-04 75 10 8 3 0 0 3 88 3 61
2018 EN-05 67 26 7 0 0 0 0 93 0 58
2018 EN-06 74 21 5 0 0 0 0 95 0 19
2017 EN 71 21 6 0 0 0 2 94 0 146
2017 EN-03 83 17 0 0 0 0 0 100 0 12
2017 EN-04 62 19 15 0 0 0 4 84 0 47
2017 EN-05 73 26 0 0 0 0 2 100 0 55
2017 EN-06 95 5 0 0 0 0 0 100 0 21

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 82 10 2 2 0 1 3 96 2 165
2018 EN-04 76 10 2 3 0 2 8 95 4 62
2018 EN-05 86 14 0 0 0 0 0 100 0 59

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 66 15 8 2 6 0 4 84 8 165
2018 EN-04 60 16 6 2 8 0 8 82 11 62
2018 EN-05 64 14 14 2 5 0 2 79 7 59
2017 EN 65 15 5 5 5 1 5 85 10 145
2017 EN-03 91 0 9 0 0 0 0 91 0 11
2017 EN-04 51 21 0 8 4 0 15 85 15 47
2017 EN-05 67 18 4 4 5 2 0 87 9 55
2017 EN-06 90 5 0 0 5 0 0 95 5 21

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 54 30 10 1 3 0 1 85 4 165
2018 EN-04 52 31 13 0 3 0 2 84 3 62
2018 EN-05 49 37 8 2 2 0 2 88 3 59
2017 EN 49 30 12 3 3 0 3 81 6 146
2017 EN-03 58 25 17 0 0 0 0 83 0 12
2017 EN-04 38 30 17 6 2 0 6 73 9 47
2017 EN-05 51 33 7 4 3 0 2 85 7 55
2017 EN-06 57 19 19 0 5 0 0 76 5 21

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 59 19 12 5 3 0 2 80 8 164
2018 EN-04 59 23 5 7 3 0 3 85 10 61
2018 EN-05 54 17 19 5 3 0 2 72 9 59
2017 EN 53 24 10 6 4 0 3 80 11 146
2017 EN-03 58 42 0 0 0 0 0 100 0 12
2017 EN-04 47 30 6 13 0 0 4 80 13 47
2017 EN-05 58 18 9 4 7 0 4 79 11 55
2017 EN-06 62 14 19 5 0 0 0 76 5 21

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 58 13 5 2 0 0 22 91 2 165
2018 EN-04 66 0 0 0 0 0 34 100 0 62
2018 EN-05 56 22 10 5 0 0 7 84 5 59
2017 EN 52 17 6 1 0 0 24 91 1 146
2017 EN-03 75 0 0 0 0 0 25 100 0 12
2017 EN-04 53 4 0 0 0 0 42 100 0 47
2017 EN-05 44 29 9 2 0 0 16 87 2 55
2017 EN-06 57 29 14 0 0 0 0 86 0 21

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 75 13 4 1 1 0 6 94 1 163
2018 EN-04 63 21 5 0 2 0 10 93 2 62
2018 EN-05 79 11 5 2 0 0 4 93 2 57
2017 EN 70 17 6 2 0 1 5 92 2 145
2017 EN-03 100 0 0 0 0 0 0 100 0 12
2017 EN-04 67 20 2 0 0 2 9 98 0 46
2017 EN-05 67 15 9 3 0 0 5 87 4 55
2017 EN-06 76 19 5 0 0 0 0 95 0 21

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 78 9 6 2 1 0 4 90 4 165
2018 EN-04 66 11 10 3 2 0 8 84 5 62
2018 EN-05 83 8 5 3 0 0 0 92 3 59
2017 EN 75 13 4 2 1 0 5 93 3 146
2017 EN-03 75 8 8 8 0 0 0 83 8 12
2017 EN-04 66 17 4 0 0 0 13 95 0 47
2017 EN-05 78 13 5 2 0 0 2 93 2 55
2017 EN-06 100 0 0 0 0 0 0 100 0 21

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 59 26 8 4 1 0 2 86 5 165
2018 EN-04 52 24 10 8 2 0 5 80 10 62
2018 EN-05 54 34 8 3 0 0 0 88 3 59
2017 EN 54 27 12 3 1 0 4 84 4 146
2017 EN-03 67 25 8 0 0 0 0 92 0 12
2017 EN-04 40 24 21 6 0 0 8 70 7 47
2017 EN-05 60 27 9 2 0 0 2 89 2 55
2017 EN-06 71 24 0 0 0 0 5 100 0 21

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 10 32 43 13 3 0 0 42 16 166
2018 EN-04 11 29 48 6 6 0 0 40 13 63
2018 EN-05 5 37 42 15 0 0 0 42 15 59
2017 EN 8 21 47 19 5 0 0 29 24 146
2017 EN-03 8 33 50 8 0 0 0 42 8 12
2017 EN-04 2 25 49 19 4 0 0 28 24 47
2017 EN-05 11 15 49 22 4 0 0 26 26 55
2017 EN-06 5 19 52 24 0 0 0 24 24 21

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 5 15 46 27 7 0 0 34 20 166
2018 EN-04 8 14 48 25 5 0 0 30 22 63
2018 EN-05 2 19 39 34 7 0 0 41 20 59
2017 EN 4 20 40 22 12 0 1 35 24 146
2017 EN-03 8 0 33 58 0 0 0 58 8 12
2017 EN-04 4 23 36 28 8 0 0 36 28 47
2017 EN-05 2 16 53 13 13 0 4 26 19 55
2017 EN-06 5 24 33 14 24 0 0 38 29 21

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 30 49 11 5 1 4 0 83 6 165
2018 EN-04 24 56 8 5 2 6 0 85 7 63
2018 EN-05 31 52 9 7 0 2 0 84 7 58
2017 EN 25 54 11 5 2 3 0 82 7 146
2017 EN-03 17 42 17 8 0 17 0 70 10 12
2017 EN-04 21 59 13 0 4 2 0 82 4 47
2017 EN-05 26 56 9 9 0 0 0 82 9 55
2017 EN-06 33 57 0 5 0 5 0 95 5 21

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 23 40 19 14 2 2 0 64 17 166
2018 EN-04 21 46 17 10 2 5 0 70 12 63
2018 EN-05 19 36 25 20 0 0 0 54 20 59
2017 EN 13 45 19 18 4 1 0 59 22 146
2017 EN-03 17 58 17 8 0 0 0 75 8 12
2017 EN-04 15 41 28 17 0 0 0 55 17 47
2017 EN-05 11 47 15 22 5 0 0 58 27 55
2017 EN-06 14 52 10 19 5 0 0 67 24 21
Top of Page

Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 55 22 11 2 2 8 0 60 40 166
2018 EN-04 49 22 11 3 0 14 0 57 43 63
2018 EN-05 49 31 10 2 3 5 0 52 48 59
2017 EN 63 12 8 2 3 13 0 72 28 146
2017 EN-03 83 8 0 0 0 8 0 91 9 12
2017 EN-04 55 4 19 2 6 13 0 63 37 47
2017 EN-05 62 18 2 2 2 15 0 72 28 55
2017 EN-06 76 19 0 5 0 0 0 76 24 21

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 EN 3 61
2018 EN-04 4 23
2018 EN-05 0 27
2017 EN 11 35
2017 EN-04 7 15
2017 EN-05 15 13

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 EN 10 61
2018 EN-04 22 23
2018 EN-05 4 27
2017 EN 20 35
2017 EN-04 13 15
2017 EN-05 31 13

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 EN 13 61
2018 EN-04 22 23
2018 EN-05 7 27
2017 EN 11 35
2017 EN-04 13 15
2017 EN-05 15 13

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 EN 48 61
2018 EN-04 57 23
2018 EN-05 48 27
2017 EN 57 35
2017 EN-04 67 15
2017 EN-05 46 13

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 EN 7 61
2018 EN-04 4 23
2018 EN-05 7 27
2017 EN 6 35
2017 EN-04 13 15
2017 EN-05 0 13

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 EN 26 61
2018 EN-04 30 23
2018 EN-05 19 27

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 EN 25 61
2018 EN-04 17 23
2018 EN-05 33 27
2017 EN 26 35
2017 EN-04 20 15
2017 EN-05 31 13

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 EN 9 64 9 7 0 11 56
2018 EN-04 5 60 15 10 0 10 20
2018 EN-05 12 64 8 8 0 8 25
2017 EN 12 65 12 6 3 3 34
2017 EN-04 21 43 14 14 0 7 14
2017 EN-05 0 77 15 0 8 0 13

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EN 40 60 60
2018 EN-04 45 55 22
2018 EN-05 37 63 27

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 20 30 26 7 8 0 10 55 16 61
2018 EN-04 26 39 22 9 4 0 0 65 13 23
2018 EN-05 19 15 30 4 11 0 22 43 19 27
2017 EN 17 26 26 14 6 0 11 48 23 35
2017 EN-04 13 20 47 7 13 0 0 33 20 15
2017 EN-05 15 38 8 15 0 0 23 70 20 13

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 11 15 25 10 10 11 18 37 28 61
2018 EN-04 13 13 26 9 13 9 17 35 29 23
2018 EN-05 11 15 26 15 7 7 19 35 30 27
2017 EN 9 11 26 11 9 9 26 30 30 35
2017 EN-04 13 13 34 7 13 7 13 33 25 15
2017 EN-05 8 8 23 15 8 0 39 25 38 13

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 73 6 5 1 1 1 12 92 3 166
2018 EN-04 78 10 2 0 3 0 8 95 3 63
2018 EN-05 64 5 8 2 0 3 17 87 2 59
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