2018 Public Service Employee Survey Results for Canadian Space Agency by Question 78. Please indicate your occupational group and level. Occupational group and level - EC

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 42 42 4 8 4 0 0 85 12 26
2017 EC 51 40 4 4 0 0 0 91 4 22
2014 EC 50 36 0 0 7 7 0 92 8 14
2011 EC 41 53 6 0 0 0 0 94 0 17

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 54 35 4 4 4 0 0 88 8 26
2017 EC 64 31 4 0 0 0 0 96 0 22
2014 EC 43 50 0 7 0 0 0 93 7 14
2011 EC 47 35 12 6 0 0 0 82 6 17

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 54 42 0 0 4 0 0 96 4 26
2017 EC 59 36 5 0 0 0 0 95 0 22
2014 EC 57 36 0 7 0 0 0 93 7 14
2011 EC 53 35 12 0 0 0 0 88 0 17

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 56 36 4 0 4 0 0 92 4 25
2017 EC 68 18 4 4 4 0 0 87 9 22
2014 EC 43 36 14 7 0 0 0 79 7 14
2011 EC 47 41 12 0 0 0 0 88 0 17

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 46 35 4 8 8 0 0 81 15 26
2017 EC 55 31 4 4 4 0 0 87 9 22
2014 EC 29 50 14 7 0 0 0 79 7 14
2011 EC 35 53 6 6 0 0 0 88 6 17

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 38 46 4 8 4 0 0 85 12 26
2017 EC 50 36 0 13 0 0 0 87 13 22
2014 EC 29 57 7 0 7 0 0 86 7 14
2011 EC 41 47 0 6 6 0 0 88 12 17

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 35 38 12 8 8 0 0 73 15 26
2017 EC 51 22 4 13 9 0 0 73 22 22

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 56 32 0 12 0 0 0 88 12 25
2017 EC 55 31 0 4 9 0 0 87 13 22
2014 EC 36 57 7 0 0 0 0 93 0 14
2011 EC 53 41 6 0 0 0 0 94 0 17

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 46 31 8 8 8 0 0 77 15 26
2017 EC 69 13 4 9 4 0 0 82 13 22

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 58 31 4 0 8 0 0 88 8 26
2017 EC 60 36 4 0 0 0 0 96 0 22
2014 EC 57 29 14 0 0 0 0 86 0 14
2011 EC 59 41 0 0 0 0 0 100 0 17

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 38 31 8 15 8 0 0 69 23 26
2017 EC 46 36 0 9 9 0 0 82 18 22
2014 EC 29 43 14 7 7 0 0 71 14 14
2011 EC 53 35 12 0 0 0 0 88 0 17

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 38 38 4 15 4 0 0 77 19 26
2017 EC 55 27 0 9 9 0 0 82 18 22
2014 EC 29 50 7 7 7 0 0 79 14 14

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 38 31 15 12 4 0 0 69 15 26
2017 EC 39 37 14 5 5 0 0 77 9 21
2014 EC 29 36 21 7 7 0 0 64 14 14
2011 EC 53 41 6 0 0 0 0 94 0 17

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 46 38 4 8 4 0 0 85 12 26
2017 EC 46 40 9 4 0 0 0 87 4 22
2014 EC 36 43 21 0 0 0 0 79 0 14
2011 EC 35 59 6 0 0 0 0 94 0 17

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 56 20 16 8 0 0 0 76 8 25
2017 EC 32 45 9 13 0 0 0 77 13 22
2014 EC 43 43 7 7 0 0 0 86 7 14
2011 EC 41 47 6 6 0 0 0 88 6 17

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 4 42 19 27 8 0 0 35 46 26
2017 EC 9 32 36 18 4 0 0 23 41 22
2014 EC 29 21 21 21 7 0 0 29 50 14
2011 EC 0 12 35 41 12 0 0 53 12 17

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 4 24 20 36 16 0 0 52 28 25
2017 EC 9 9 32 27 14 4 4 45 20 22
2014 EC 36 14 29 14 7 0 0 21 50 14
2011 EC 0 6 47 35 12 0 0 47 6 17

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 12 44 28 8 8 0 0 16 56 25
2017 EC 9 14 36 27 5 0 9 35 25 22
2014 EC 14 14 29 29 14 0 0 43 29 14
2011 EC 6 24 29 29 12 0 0 41 29 17

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 4 23 31 31 12 0 0 42 27 26
2017 EC 4 18 27 28 23 0 0 51 22 22
2014 EC 7 29 36 21 7 0 0 29 36 14
2011 EC 0 18 35 35 12 0 0 47 18 17

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 12 12 35 23 15 0 4 40 24 26
2017 EC 18 18 27 23 9 0 4 34 38 22
2014 EC 36 21 21 7 7 0 7 15 62 14
2011 EC 6 12 35 18 18 6 6 40 20 17

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 8 8 42 15 19 4 4 38 17 26
2017 EC 9 18 22 4 33 4 9 43 31 22
2014 EC 0 21 43 14 14 0 7 31 23 14
2011 EC 0 0 24 29 24 12 12 69 0 17

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 15 31 35 8 8 4 0 16 48 26
2017 EC 13 18 32 9 23 0 4 33 33 22
2014 EC 21 14 43 14 7 0 0 21 36 14
Top of Page

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 31 38 12 4 4 8 4 78 9 26
2017 EC 37 27 13 0 9 9 4 74 10 22
2014 EC 29 36 7 14 14 0 0 64 29 14

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 42 42 0 12 4 0 0 85 15 26
2017 EC 46 32 13 4 4 0 0 78 9 22
2014 EC 29 43 7 14 7 0 0 71 21 14

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 15 19 19 8 4 31 4 53 18 26
2017 EC 14 22 36 4 4 14 4 44 11 22
2014 EC 0 14 29 7 14 36 0 22 33 14

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 69 27 0 0 4 0 0 96 4 26
2017 EC 73 27 0 0 0 0 0 100 0 22
2014 EC 50 29 7 7 7 0 0 79 14 14

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 46 42 0 4 8 0 0 88 12 26
Top of Page

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 50 31 8 4 4 4 0 84 8 26
2017 EC 64 36 0 0 0 0 0 100 0 22
2014 EC 50 21 0 29 0 0 0 71 29 14
2011 EC 65 24 6 6 0 0 0 88 6 17

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 62 31 4 0 4 0 0 92 4 26
2017 EC 69 31 0 0 0 0 0 100 0 22
2014 EC 50 29 7 7 7 0 0 79 14 14
2011 EC 53 35 12 0 0 0 0 88 0 17

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 58 23 8 8 4 0 0 81 12 26
2017 EC 60 27 4 9 0 0 0 87 9 22
2014 EC 43 29 7 14 7 0 0 71 21 14
2011 EC 59 29 6 6 0 0 0 88 6 17

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 73 15 0 8 4 0 0 88 12 26
2017 EC 68 32 0 0 0 0 0 100 0 22

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 58 23 8 4 4 4 0 84 8 26
2017 EC 64 27 4 4 0 0 0 91 4 22
2014 EC 57 14 7 14 7 0 0 71 21 14
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Senior Management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 50 31 8 0 0 12 0 91 0 26
2017 EC 46 41 4 4 0 4 0 91 5 22
2014 EC 29 50 0 7 14 0 0 79 21 14
2011 EC 24 41 12 6 0 18 0 79 7 17

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 38 35 4 15 4 4 0 76 20 26
2017 EC 28 50 9 13 0 0 0 78 13 22
2014 EC 21 50 0 21 7 0 0 71 29 14
2011 EC 41 29 18 12 0 0 0 71 12 17

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 24 36 16 16 0 8 0 65 17 25
2017 EC 24 36 23 13 4 0 0 59 18 22
2014 EC 14 43 14 21 7 0 0 57 29 14
2011 EC 6 53 18 0 6 18 0 71 7 17

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 31 19 19 27 0 4 0 52 28 26
2017 EC 23 36 4 13 23 0 0 59 36 22
2014 EC 7 43 7 29 14 0 0 50 43 14
2011 EC 0 47 18 24 12 0 0 47 35 17
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 31 31 23 12 4 0 0 62 15 26
2017 EC 41 22 9 14 13 0 0 64 27 22
2014 EC 29 36 14 14 7 0 0 64 21 14
2011 EC 24 24 29 24 0 0 0 47 24 17

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 42 50 4 0 0 4 0 96 0 26
2017 EC 46 32 13 0 4 4 0 81 5 22
2014 EC 50 21 7 7 7 7 0 77 15 14
2011 EC 29 35 18 6 0 6 6 73 7 17

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 31 42 19 0 4 4 0 76 4 26

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 12 31 8 19 8 19 4 55 35 26
2017 EC 23 28 9 13 14 9 4 58 32 22
2014 EC 7 29 7 0 29 14 14 50 40 14
2011 EC 12 18 35 6 6 24 0 38 15 17

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 23 46 15 0 4 12 0 78 4 26
2017 EC 37 36 9 13 4 0 0 73 18 22
2014 EC 14 43 7 0 21 7 7 67 25 14
2011 EC 41 41 6 12 0 0 0 82 12 17

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 24 24 4 36 8 0 4 50 46 25
2017 EC 19 22 19 18 13 9 0 45 35 22
2014 EC 0 7 21 14 43 7 7 8 67 14
2011 EC 12 41 18 24 6 0 0 53 29 17

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 27 35 19 8 8 4 0 64 16 26
2017 EC 28 40 9 14 9 0 0 68 23 22

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 48 32 8 0 4 8 0 87 4 25
2017 EC 55 27 5 0 4 9 0 89 5 22
2014 EC 43 43 0 7 7 0 0 86 14 14

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 38 46 4 4 8 0 0 85 12 26
2017 EC 60 31 4 4 0 0 0 91 4 22
2014 EC 64 21 0 14 0 0 0 86 14 14
2011 EC 35 53 0 6 0 6 0 94 6 17

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 58 35 0 4 4 0 0 92 8 26
2017 EC 69 27 0 4 0 0 0 96 4 22
2014 EC 50 29 7 7 7 0 0 79 14 14
2011 EC 41 53 6 0 0 0 0 94 0 17

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 44 36 20 0 0 0 0 80 0 25
2017 EC 55 27 4 9 4 0 0 82 13 22
2014 EC 14 43 21 14 7 0 0 57 21 14
2011 EC 35 41 12 12 0 0 0 76 12 17

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 42 46 4 4 4 0 0 88 8 26
2017 EC 42 40 4 9 4 0 0 82 13 22
2014 EC 29 29 7 29 7 0 0 57 36 14
2011 EC 29 47 18 0 0 0 6 81 0 17

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 50 4 23 8 8 4 4 58 17 26
2017 EC 50 18 14 9 4 4 0 71 14 22
2014 EC 14 14 21 29 7 7 7 33 42 14
2011 EC 18 35 12 12 6 18 0 64 21 17
Top of Page

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 EC 19 35 46 26
2017 EC 19 45 36 22
2014 EC 29 29 43 14
2011 EC 24 53 24 17
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 15 19 19 0 4 35 8 60 7 26
2017 EC 9 13 23 0 4 41 9 45 9 22
2014 EC 7 7 14 14 0 57 0 33 33 14

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 27 38 8 0 4 19 4 85 5 26
2017 EC 27 31 19 0 4 18 0 72 5 22
2014 EC 36 29 14 0 7 14 0 75 8 14
2011 EC 35 41 18 0 0 6 0 81 0 17
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 23 4 15 0 8 42 8 54 15 26
2017 EC 5 9 22 0 4 55 4 34 11 22
2014 EC 0 0 21 7 7 64 0 0 40 14

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 31 27 12 0 8 23 0 75 10 26
2017 EC 41 27 19 0 4 9 0 75 5 22
2014 EC 36 21 14 0 7 21 0 73 9 14
2011 EC 35 35 12 6 0 12 0 80 7 17
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 35 35 12 8 12 0 0 69 19 26
2017 EC 36 22 14 9 19 0 0 58 28 22

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 12 38 31 8 12 0 0 50 19 26
2017 EC 9 42 22 18 9 0 0 51 27 22

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 23 46 19 8 4 0 0 69 12 26
2017 EC 18 33 36 9 0 0 4 53 9 22

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 27 35 15 12 12 0 0 62 23 26
2017 EC 18 23 32 22 0 0 4 43 23 22

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 38 35 8 8 8 4 0 76 16 26
2017 EC 41 41 9 4 4 0 0 82 9 22

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 19 35 23 8 12 4 0 56 20 26
2017 EC 46 22 13 14 4 0 0 68 18 22

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 19 27 42 12 0 0 0 46 12 26
2017 EC 33 13 41 9 4 0 0 46 14 22

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 12 38 35 12 4 0 0 50 15 26
2017 EC 14 32 27 22 0 4 0 49 23 22

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 15 38 31 4 12 0 0 54 15 26
2017 EC 19 41 27 9 4 0 0 60 13 22

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 40 28 20 8 4 0 0 68 12 25
2017 EC 28 27 36 4 0 0 4 58 5 22

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 50 27 8 4 12 0 0 77 15 26
2017 EC 54 27 5 4 9 0 0 82 13 22

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 77 15 4 0 0 0 4 96 0 26

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 85 0 12 0 4 0 0 85 4 26
2017 EC 87 4 0 0 4 0 4 95 5 22

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 60 20 16 4 0 0 0 80 4 25
2017 EC 73 22 0 0 0 0 4 100 0 22

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 54 23 12 8 4 0 0 77 12 26
2017 EC 78 13 0 0 4 0 4 95 5 22

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 69 8 0 4 0 0 19 95 5 26
2017 EC 64 9 0 0 0 0 27 100 0 22

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 77 12 4 0 4 0 4 92 4 26
2017 EC 54 28 4 4 0 0 9 90 5 22

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 88 0 0 4 8 0 0 88 12 26
2017 EC 68 13 4 4 5 0 4 86 10 22

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 62 23 8 4 4 0 0 85 8 26
2017 EC 50 45 0 0 5 0 0 95 5 22

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 15 27 38 15 4 0 0 42 19 26
2017 EC 14 41 23 18 4 0 0 54 23 22

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 12 16 40 28 4 0 0 32 28 25
2017 EC 9 9 40 19 23 0 0 42 18 22

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 35 50 8 4 4 0 0 85 8 26
2017 EC 18 55 4 5 4 13 0 84 11 22

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 23 50 15 4 4 4 0 76 8 26
2017 EC 33 50 4 9 4 0 0 82 13 22
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 44 24 0 24 8 0 0 44 56 25
2017 EC 36 18 13 15 14 4 0 37 63 22

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 EC 14 14
2017 EC 30 13

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 EC 50 14
2017 EC 31 13

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 EC 21 14
2017 EC 31 13

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 EC 50 14
2017 EC 39 13

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 EC 0 14
2017 EC 0 13

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 EC 36 14

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 EC 21 14
2017 EC 39 13

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 EC 0 43 43 7 7 0 14
2017 EC 7 37 24 16 8 7 13

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EC 29 71 14

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 38 38 8 8 8 0 0 77 15 13
2017 EC 54 15 7 8 0 0 15 82 10 13

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 31 8 0 8 31 0 23 50 50 13
2017 EC 7 0 15 0 48 7 23 11 68 13

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 54 15 12 4 12 0 4 72 16 26
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