2018 Public Service Employee Survey Results for Canadian Space Agency by Question 78. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 43 43 6 6 3 0 0 86 9 35
2017 CR 41 35 12 6 6 0 0 76 12 34
2017 CR-04 39 37 12 6 6 0 0 75 12 33
2014 CR 46 38 14 3 0 0 0 84 3 37
2011 CR 30 43 18 3 5 0 2 73 8 61
2008 CR 28 52 7 11 0 0 2 81 11 54
2008 CR-04 29 53 8 8 0 0 2 83 8 49

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 31 49 14 3 3 0 0 80 6 35
2017 CR 32 53 12 3 0 0 0 85 3 34
2017 CR-04 33 55 9 3 0 0 0 88 3 33
2014 CR 11 43 19 19 8 0 0 54 27 37
2011 CR 33 34 20 3 10 0 0 67 13 61
2008 CR 20 50 7 20 2 0 0 70 22 54
2008 CR-04 20 51 8 20 0 0 0 71 20 49

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 29 49 11 6 6 0 0 77 11 35
2017 CR 29 47 18 6 0 0 0 77 6 34
2017 CR-04 30 48 15 6 0 0 0 79 6 33
2014 CR 16 32 27 22 3 0 0 49 24 37
2011 CR 26 31 18 13 11 0 0 57 25 61
2008 CR 19 48 7 19 7 0 0 67 26 54
2008 CR-04 18 49 8 18 6 0 0 67 24 49

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 46 43 9 0 0 0 3 91 0 35
2017 CR 59 32 3 0 4 0 3 93 4 34
2017 CR-04 60 30 3 0 4 0 3 93 4 33
2014 CR 46 41 5 3 0 0 5 91 3 37
2011 CR 48 34 8 2 8 0 0 82 10 61

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 29 57 9 3 3 0 0 86 6 35
2017 CR 50 41 3 6 0 0 0 91 6 34
2017 CR-04 51 43 3 3 0 0 0 94 3 33
2014 CR 16 35 22 22 5 0 0 51 27 37
2011 CR 38 30 23 2 8 0 0 67 10 61
2008 CR 31 41 17 9 2 0 0 72 11 54
2008 CR-04 31 41 18 10 0 0 0 71 10 49

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 35 32 26 0 3 3 0 70 3 34
2017 CR 44 41 0 12 3 0 0 85 15 34
2017 CR-04 45 39 0 13 3 0 0 84 16 33
2014 CR 32 30 22 14 3 0 0 62 16 37
2011 CR 36 30 18 10 7 0 0 66 16 61

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 43 34 14 3 6 0 0 77 9 35
2017 CR 50 29 6 9 6 0 0 79 15 34
2017 CR-04 51 30 6 7 6 0 0 81 13 33

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 43 46 3 0 6 3 0 91 6 35
2017 CR 53 27 9 6 6 0 0 79 12 34
2017 CR-04 54 25 9 6 6 0 0 79 12 33
2014 CR 30 43 22 3 3 0 0 73 5 37
2011 CR 38 43 8 7 2 2 2 83 8 61
2008 CR 37 33 22 7 0 0 0 70 7 54
2008 CR-04 39 31 22 8 0 0 0 69 8 49

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 31 37 20 3 6 3 0 71 9 35
2017 CR 50 23 15 9 3 0 0 73 12 34
2017 CR-04 51 24 12 10 3 0 0 75 13 33

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 51 40 3 6 0 0 0 91 6 35
2017 CR 56 30 9 6 0 0 0 85 6 34
2017 CR-04 57 31 6 6 0 0 0 88 6 33
2014 CR 46 32 16 3 3 0 0 78 5 37
2011 CR 59 30 8 0 3 0 0 89 3 61

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 14 43 26 3 11 3 0 59 15 35
2017 CR 35 35 12 9 3 0 6 74 13 34
2017 CR-04 36 33 12 10 3 0 6 74 13 33
2014 CR 24 38 19 16 3 0 0 62 19 37
2011 CR 30 36 10 15 8 0 2 67 23 61

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 31 37 17 6 6 3 0 71 12 35
2017 CR 56 29 3 9 3 0 0 85 12 34
2017 CR-04 57 27 3 10 3 0 0 84 13 33
2014 CR 24 43 24 5 3 0 0 68 8 37

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 40 40 11 3 0 3 3 85 3 35
2017 CR 50 39 6 3 3 0 0 88 6 34
2017 CR-04 51 40 3 3 3 0 0 91 6 33
2014 CR 27 54 11 8 0 0 0 81 8 37
2011 CR 31 44 13 5 7 0 0 75 11 61

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 43 46 6 6 0 0 0 89 6 35
2017 CR 53 35 9 3 0 0 0 88 3 34
2017 CR-04 54 33 10 3 0 0 0 87 3 33
2014 CR 32 30 19 14 5 0 0 62 19 37
2011 CR 43 38 10 2 8 0 0 80 10 61
2008 CR 33 48 7 7 4 0 0 81 11 54
2008 CR-04 35 49 6 8 2 0 0 84 10 49

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 57 29 6 6 0 3 0 88 6 35
2017 CR 51 33 10 6 0 0 0 84 6 33
2017 CR-04 53 31 10 6 0 0 0 83 6 32
2014 CR 51 43 3 0 3 0 0 95 3 37
2011 CR 39 39 15 5 2 0 0 79 7 61
2008 CR 24 30 28 11 7 0 0 54 19 54
2008 CR-04 18 33 29 12 8 0 0 51 20 49

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 20 17 29 26 3 3 3 30 39 35
2017 CR 6 27 24 21 12 3 9 36 37 34
2017 CR-04 6 28 21 21 12 3 9 38 38 33
2014 CR 0 19 51 19 8 0 3 28 19 37
2011 CR 3 21 39 23 7 0 7 32 26 61
2008 CR 11 31 33 15 7 0 2 23 43 54
2008 CR-04 12 33 31 16 6 0 2 23 46 49

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 11 11 37 26 9 3 3 36 24 35
2017 CR 3 10 27 24 21 6 9 53 15 33
2017 CR-04 3 10 25 25 22 6 9 55 15 32
2014 CR 0 8 43 24 5 3 16 37 10 37
2011 CR 2 8 44 28 8 5 5 40 11 61
2008 CR 7 31 19 24 11 4 4 38 42 54
2008 CR-04 8 33 16 24 10 4 4 38 44 49

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 17 40 31 9 0 3 0 9 59 35
2017 CR 18 23 33 9 12 0 6 22 44 34
2017 CR-04 18 24 31 9 12 0 6 22 45 33
2014 CR 8 32 32 11 5 0 11 18 45 37
2011 CR 13 33 36 8 5 2 3 14 48 61
2008 CR 19 31 26 13 9 0 2 23 51 54
2008 CR-04 20 31 24 12 10 0 2 23 52 49

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 3 18 21 47 3 3 6 55 23 34
2017 CR 0 12 46 18 17 0 6 38 13 34
2017 CR-04 0 12 48 19 15 0 6 36 13 33
2014 CR 0 11 43 32 11 0 3 44 11 37
2011 CR 11 16 33 30 7 0 3 37 29 61
2008 CR 13 26 39 15 7 0 0 22 39 54
2008 CR-04 12 27 41 14 6 0 0 20 39 49

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 11 20 14 31 11 3 9 48 35 35
2017 CR 3 15 35 15 17 0 15 38 21 34
2017 CR-04 3 16 36 15 15 0 15 36 22 33
2014 CR 3 24 38 22 5 0 8 29 29 37
2011 CR 7 27 30 25 7 0 5 33 35 60
2008 CR 15 33 19 22 9 0 2 32 49 54
2008 CR-04 16 33 18 22 8 0 2 31 50 49

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 17 20 29 23 6 3 3 30 39 35
2017 CR 15 15 24 20 12 3 12 37 35 34
2017 CR-04 16 15 25 21 12 3 9 37 35 33
2014 CR 3 11 27 27 19 5 8 53 16 37
2011 CR 7 21 25 23 13 8 3 41 31 61
2008 CR 17 26 31 13 6 6 2 20 46 54
2008 CR-04 18 24 33 12 6 4 2 20 46 49

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 14 23 20 17 14 9 3 35 42 35
2017 CR 9 33 26 12 12 3 6 26 45 34
2017 CR-04 9 34 27 13 12 0 6 26 45 33
2014 CR 3 35 35 8 11 0 8 21 41 37
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 26 34 17 14 3 3 3 64 18 35
2017 CR 38 35 3 9 3 6 6 83 14 34
2017 CR-04 39 33 3 10 3 6 6 82 14 33
2014 CR 30 32 16 5 3 11 3 72 9 37

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 46 20 14 14 3 3 0 68 18 35
2017 CR 59 23 9 9 0 0 0 82 9 34
2017 CR-04 60 21 10 9 0 0 0 81 9 33
2014 CR 46 24 19 5 3 3 0 72 8 37

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 11 11 26 17 14 20 0 29 39 35
2017 CR 12 21 12 9 6 35 6 55 26 34
2017 CR-04 12 21 12 10 6 33 6 55 26 33
2014 CR 5 19 22 8 5 38 3 41 23 37

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 43 37 14 6 0 0 0 80 6 35
2017 CR 65 24 0 9 3 0 0 88 12 34
2017 CR-04 66 22 0 9 3 0 0 88 12 33
2014 CR 51 24 11 11 3 0 0 76 14 37

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 43 31 14 6 6 0 0 74 11 35
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 51 34 11 0 3 0 0 86 3 35
2017 CR 59 29 6 0 3 3 0 90 3 34
2017 CR-04 60 27 7 0 3 3 0 90 3 33
2014 CR 49 32 14 0 3 3 0 83 3 37
2011 CR 39 30 13 5 10 3 0 71 15 61
2008 CR 30 35 20 11 4 0 0 65 15 54
2008 CR-04 31 35 20 10 4 0 0 65 14 49

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 60 29 9 3 0 0 0 89 3 35
2017 CR 62 26 6 4 0 3 0 90 4 34
2017 CR-04 63 24 6 4 0 3 0 90 4 33
2014 CR 51 35 3 0 3 8 0 94 3 37
2011 CR 46 21 16 7 7 3 0 69 14 61
2008 CR 31 33 19 9 4 2 2 67 13 54
2008 CR-04 33 33 20 10 0 2 2 68 11 49

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 63 29 9 0 0 0 0 91 0 35
2017 CR 56 35 6 0 3 0 0 91 3 34
2017 CR-04 57 33 7 0 3 0 0 90 3 33
2014 CR 44 39 11 0 3 0 3 86 3 36
2011 CR 39 43 13 0 5 0 0 82 5 61
2008 CR 31 28 22 11 7 0 0 59 19 54
2008 CR-04 33 29 22 10 6 0 0 61 16 49

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 77 9 9 3 3 0 0 86 6 35
2017 CR 70 15 6 0 6 3 0 87 7 34
2017 CR-04 69 15 6 0 7 3 0 87 7 33

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 71 14 9 3 3 0 0 86 6 35
2017 CR 64 20 3 3 9 0 0 84 13 34
2017 CR-04 63 21 3 3 10 0 0 84 13 33
2014 CR 54 30 11 3 3 0 0 84 5 37
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Senior Management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 40 26 23 6 0 6 0 70 6 35
2017 CR 38 36 17 0 3 6 0 78 3 34
2017 CR-04 39 37 15 0 3 6 0 81 3 33
2014 CR 30 43 11 3 0 14 0 84 3 37
2011 CR 20 43 15 11 0 11 0 70 13 61

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 32 26 35 0 0 6 0 63 0 34
2017 CR 38 38 15 6 0 3 0 78 6 34
2017 CR-04 39 37 16 6 0 3 0 78 6 33
2014 CR 22 46 16 3 0 14 0 78 3 37
2011 CR 21 51 15 8 2 3 0 75 10 61
2008 CR 20 37 19 19 4 2 0 58 23 54
2008 CR-04 20 39 16 20 2 2 0 60 23 49

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 34 23 31 0 0 11 0 65 0 35
2017 CR 20 38 18 9 0 12 3 69 10 34
2017 CR-04 21 39 18 9 0 10 3 69 10 33
2014 CR 22 38 22 5 0 14 0 69 6 37
2011 CR 7 54 21 8 0 10 0 67 9 61
2008 CR 6 44 31 6 4 9 0 55 10 54
2008 CR-04 6 45 33 6 4 6 0 54 11 49

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 23 43 23 3 0 9 0 72 3 35
2017 CR 29 42 17 3 3 6 0 75 6 34
2017 CR-04 30 43 18 3 3 3 0 75 6 33
2014 CR 22 43 16 5 3 11 0 73 9 37
2011 CR 13 57 20 10 0 0 0 70 10 60
2008 CR 22 43 17 11 6 2 0 66 17 54
2008 CR-04 20 43 18 12 6 0 0 63 18 49
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 37 51 9 0 3 0 0 89 3 35
2017 CR 44 45 9 0 3 0 0 88 3 34
2017 CR-04 45 43 9 0 3 0 0 88 3 33
2014 CR 41 46 5 0 3 5 0 91 3 37
2011 CR 26 49 18 5 2 0 0 75 7 61

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 34 40 14 6 3 0 3 76 9 35
2017 CR 35 47 6 6 3 3 0 85 9 34
2017 CR-04 36 48 6 6 3 0 0 85 9 33
2014 CR 35 57 5 3 0 0 0 92 3 37
2011 CR 43 43 2 3 5 3 2 90 9 61
2008 CR 22 41 11 11 11 4 0 65 23 54
2008 CR-04 22 41 8 12 12 4 0 66 26 49

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 49 31 14 6 0 0 0 80 6 35

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 17 20 31 14 6 9 3 42 23 35
2017 CR 33 21 12 13 6 15 0 64 22 33
2017 CR-04 34 22 13 13 6 12 0 64 22 32
2014 CR 11 41 5 24 8 11 0 58 36 37
2011 CR 15 25 20 18 7 15 2 47 29 61

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 40 29 23 6 3 0 0 69 9 35
2017 CR 35 50 9 3 0 3 0 88 3 34
2017 CR-04 37 48 9 3 0 3 0 88 3 33
2014 CR 32 38 22 5 0 3 0 72 6 37
2011 CR 25 38 16 11 8 2 0 63 20 61
2008 CR 19 41 15 20 2 4 0 62 23 54
2008 CR-04 16 41 16 20 2 4 0 60 23 49

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 17 26 23 17 11 6 0 45 30 35
2017 CR 18 21 15 26 18 0 3 40 45 34
2017 CR-04 18 21 12 27 19 0 3 41 47 33
2014 CR 3 11 19 35 32 0 0 14 68 37
2011 CR 8 15 21 25 28 0 3 24 54 61
2008 CR 7 30 15 22 24 0 2 38 47 54
2008 CR-04 8 31 16 22 22 0 0 39 45 49

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 14 34 34 9 3 6 0 52 12 35
2017 CR 18 35 24 6 0 17 0 64 7 34
2017 CR-04 18 36 25 6 0 15 0 64 7 33

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 49 37 11 3 0 0 0 86 3 35
2017 CR 55 36 6 0 0 3 0 94 0 34
2017 CR-04 57 34 6 0 0 3 0 94 0 33
2014 CR 43 35 16 3 0 3 0 81 3 37

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 51 31 11 3 0 3 0 85 3 35
2017 CR 53 38 3 4 0 3 0 93 4 34
2017 CR-04 55 36 3 4 0 3 0 93 4 33
2014 CR 46 38 8 3 3 3 0 86 6 37
2011 CR 28 48 13 8 2 2 0 77 10 61

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 54 34 11 0 0 0 0 89 0 35
2017 CR 65 26 9 0 0 0 0 91 0 34
2017 CR-04 66 24 10 0 0 0 0 90 0 33
2014 CR 49 41 8 0 3 0 0 89 3 37
2011 CR 34 39 11 11 3 0 0 74 15 61
2008 CR 30 46 17 4 4 0 0 76 7 54
2008 CR-04 31 43 18 4 4 0 0 73 8 49

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 51 34 14 0 0 0 0 86 0 35
2017 CR 66 18 9 4 3 0 0 84 7 33
2017 CR-04 65 19 9 4 3 0 0 84 7 32
2014 CR 41 35 11 8 5 0 0 76 14 37
2011 CR 34 36 15 3 11 0 0 70 15 61

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 54 31 14 0 0 0 0 86 0 35
2017 CR 59 23 12 3 3 0 0 82 6 34
2017 CR-04 57 24 13 3 3 0 0 81 6 33
2014 CR 35 46 14 0 5 0 0 81 5 37
2011 CR 33 39 15 5 8 0 0 72 13 61
2008 CR 31 39 24 6 0 0 0 70 6 54
2008 CR-04 33 37 24 6 0 0 0 69 6 49

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 49 31 11 3 3 3 0 82 6 35
2017 CR 65 15 9 3 9 0 0 79 12 34
2017 CR-04 63 15 9 3 10 0 0 78 13 33
2014 CR 46 27 3 14 5 5 0 77 20 37
2011 CR 39 26 10 16 3 5 0 69 21 61
2008 CR 43 20 13 13 7 4 0 65 21 54
2008 CR-04 45 20 14 14 4 2 0 67 19 49
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 CR 32 38 29 34
2017 CR 39 47 15 34
2017 CR-04 40 48 12 33
2014 CR 32 30 38 37
2011 CR 23 44 33 61

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 CR 18 45 27 0 0 9 11
2017 CR 30 31 32 0 8 0 13
2017 CR-04 30 31 32 0 8 0 13
2014 CR 25 33 33 8 9999 0 12
2011 CR 14 14 57 0 9999 14 14
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 29 71 35

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 CR 50 10

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 CR 50 10

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 CR 0 10

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 CR 0 10

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 CR 0 10

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 CR 0 10

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 CR 0 10

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 CR 0 10

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 CR 0 10

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 CR 0 10

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 29 17 23 9 3 20 0 57 14 35
2017 CR 23 3 18 0 0 41 15 59 0 34
2017 CR-04 24 3 19 0 0 39 15 59 0 33
2014 CR 22 14 16 11 3 32 3 54 21 37

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 43 31 14 6 0 6 0 79 6 35
2017 CR 46 36 13 3 0 3 0 84 3 33
2017 CR-04 47 34 13 3 0 3 0 83 3 32
2014 CR 32 46 8 3 0 11 0 88 3 37
2011 CR 28 43 11 2 2 15 0 83 4 61
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 29 11 23 3 0 29 6 61 4 35
2017 CR 20 15 12 0 0 44 9 74 0 34
2017 CR-04 21 15 13 0 0 42 9 74 0 33
2014 CR 19 14 14 3 0 41 11 67 6 37

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 46 29 14 3 0 6 3 81 3 35
2017 CR 47 35 6 0 0 12 0 93 0 34
2017 CR-04 48 33 7 0 0 12 0 92 0 33
2014 CR 24 35 16 3 0 19 3 76 3 37
2011 CR 34 43 10 2 3 8 0 84 5 61
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 34 20 23 3 14 3 3 58 18 35
2017 CR 46 12 17 6 13 0 6 62 20 34
2017 CR-04 45 12 18 6 13 0 6 60 20 33

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 23 31 26 11 6 3 0 56 18 35
2017 CR 17 46 18 10 6 0 3 66 16 34
2017 CR-04 18 45 18 10 6 0 3 65 17 33

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 23 40 26 3 6 0 3 65 9 35
2017 CR 27 41 21 6 3 0 3 69 9 34
2017 CR-04 28 39 21 6 3 0 3 68 10 33

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 37 23 14 6 14 3 3 64 21 35
2017 CR 27 35 15 9 9 0 6 65 19 34
2017 CR-04 24 36 15 9 10 0 6 64 20 33

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 57 20 9 0 0 3 11 90 0 35
2017 CR 50 23 0 3 0 0 24 96 4 34
2017 CR-04 48 24 0 3 0 0 25 96 4 33

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 43 37 11 3 0 3 3 85 3 35
2017 CR 41 23 29 3 4 0 0 65 6 34
2017 CR-04 42 21 30 3 4 0 0 63 7 33

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 41 24 24 6 3 3 0 67 9 34
2017 CR 46 29 19 3 0 3 0 78 3 34
2017 CR-04 48 30 19 3 0 0 0 78 3 33

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 38 21 24 12 3 0 3 61 15 34
2017 CR 32 32 18 6 9 0 3 66 16 34
2017 CR-04 33 33 15 6 10 0 3 68 16 33

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 41 35 3 12 3 3 3 81 16 34
2017 CR 49 27 10 6 6 0 3 78 12 34
2017 CR-04 51 24 10 6 6 0 3 78 12 33

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 38 44 12 0 3 0 3 85 3 34
2017 CR 44 27 12 12 3 0 3 73 15 34
2017 CR-04 45 25 12 12 3 0 3 72 16 33

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 79 9 0 6 0 0 6 94 6 33
2017 CR 65 12 17 3 0 0 4 79 3 34
2017 CR-04 63 12 18 3 0 0 4 78 3 33

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 79 9 3 0 0 0 9 97 0 33

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 74 9 3 12 0 0 3 85 12 34
2017 CR 82 9 6 0 3 0 0 91 3 34
2017 CR-04 81 9 7 0 3 0 0 90 3 33

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 60 9 9 14 6 0 3 71 21 35
2017 CR 67 12 12 6 3 0 0 79 9 34
2017 CR-04 66 12 13 6 3 0 0 78 9 33

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 77 3 6 6 6 0 3 82 12 35
2017 CR 82 9 3 4 3 0 0 91 6 34
2017 CR-04 81 9 3 4 3 0 0 90 7 33

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 60 6 0 0 3 0 31 96 4 35
2017 CR 62 3 6 3 0 0 27 88 4 34
2017 CR-04 63 3 6 3 0 0 25 88 4 33

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 80 3 6 0 0 3 9 94 0 35
2017 CR 85 6 3 0 0 0 6 97 0 34
2017 CR-04 84 6 3 0 0 0 7 97 0 33

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 74 9 3 3 3 3 6 91 6 35
2017 CR 62 17 12 0 9 0 0 79 9 34
2017 CR-04 60 18 13 0 9 0 0 78 9 33

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 54 26 14 3 0 3 0 82 3 35
2017 CR 50 21 20 3 4 3 0 72 7 34
2017 CR-04 51 21 21 3 4 0 0 72 7 33

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 17 43 34 0 6 0 0 60 6 35
2017 CR 12 35 44 7 3 0 0 46 10 34
2017 CR-04 12 36 42 7 3 0 0 48 10 33

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 0 14 40 37 6 0 3 44 15 35
2017 CR 0 18 38 23 20 0 0 44 18 34
2017 CR-04 0 19 36 24 21 0 0 45 19 33

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 37 34 14 6 3 6 0 76 9 35
2017 CR 41 44 12 3 0 0 0 85 3 34
2017 CR-04 39 45 13 3 0 0 0 84 3 33

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 43 26 14 9 3 6 0 73 12 35
2017 CR 35 35 15 9 6 0 0 70 15 34
2017 CR-04 36 33 15 10 6 0 0 69 16 33
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 34 34 14 9 6 3 0 35 65 35
2017 CR 58 17 12 3 10 0 0 58 42 34
2017 CR-04 57 18 12 3 10 0 0 57 43 33

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 CR 32 22
2017 CR 42 12
2017 CR-04 42 12

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 CR 18 22
2017 CR 26 12
2017 CR-04 26 12

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 CR 18 22
2017 CR 17 12
2017 CR-04 17 12

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 CR 32 22
2017 CR 44 12
2017 CR-04 44 12

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 CR 14 22
2017 CR 0 12
2017 CR-04 0 12

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 CR 23 22

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 CR 27 22
2017 CR 41 12
2017 CR-04 41 12

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 CR 23 50 14 0 9 5 22
2017 CR 28 28 7 14 7 16 14
2017 CR-04 28 28 7 14 7 16 14

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 32 68 22

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 23 55 5 0 5 0 14 89 5 22
2017 CR 44 21 22 7 0 0 7 69 7 14
2017 CR-04 44 21 22 7 0 0 7 69 7 14

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 14 18 23 0 27 0 18 39 33 22
2017 CR 28 14 7 7 24 7 14 53 39 14
2017 CR-04 28 14 7 7 24 7 14 53 39 14

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 49 6 6 9 11 3 17 68 25 35
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