2018 Public Service Employee Survey Results for Canadian Space Agency by Question 78. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 31 49 8 7 3 0 2 82 10 61
2018 AS-01 29 52 14 5 0 0 0 81 5 21
2018 AS-02 13 44 6 19 13 0 6 60 33 16
2017 AS 50 32 8 2 7 0 2 83 9 50
2017 AS-01 35 35 12 0 13 0 6 74 14 17
2017 AS-02 64 9 9 9 9 0 0 73 18 11
2017 AS-04 39 61 0 0 0 0 0 100 0 13
2014 AS 58 24 6 12 0 0 0 82 12 50
2014 AS-01 49 30 5 15 0 0 0 80 15 20
2014 AS-02 70 10 10 10 0 0 0 80 10 10
2011 AS 49 39 7 6 0 0 0 87 6 70
2011 AS-01 44 37 11 7 0 0 0 81 7 27
2011 AS-02 55 36 9 0 0 0 0 91 0 11
2011 AS-04 46 38 8 8 0 0 0 85 8 13
2008 AS 63 24 10 4 0 0 0 86 4 51
2008 AS-01 55 15 25 5 0 0 0 70 5 20
2008 AS-02 80 10 0 10 0 0 0 90 10 10

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 36 48 8 5 2 0 2 85 7 61
2018 AS-01 10 67 5 10 5 0 5 80 15 21
2018 AS-02 44 56 0 0 0 0 0 100 0 16
2017 AS 34 44 6 11 4 0 2 79 15 50
2017 AS-01 23 40 12 7 12 0 6 67 21 17
2017 AS-02 36 45 0 18 0 0 0 82 18 11
2017 AS-04 30 61 0 9 0 0 0 91 9 13
2014 AS 39 46 8 6 0 0 0 86 6 50
2014 AS-01 34 46 5 15 0 0 0 80 15 20
2014 AS-02 30 50 20 0 0 0 0 80 0 10
2011 AS 49 39 6 6 0 1 0 88 6 70
2011 AS-01 44 48 0 4 0 4 0 96 4 27
2011 AS-02 64 18 18 0 0 0 0 82 0 11
2011 AS-04 38 46 8 8 0 0 0 85 8 13
2008 AS 39 41 14 6 0 0 0 80 6 51
2008 AS-01 30 40 20 10 0 0 0 70 10 20
2008 AS-02 60 30 10 0 0 0 0 90 0 10

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 39 46 5 8 0 2 0 86 9 59
2018 AS-01 16 58 5 16 0 5 0 78 17 19
2018 AS-02 38 56 0 6 0 0 0 94 6 16
2017 AS 36 46 2 12 2 0 2 83 15 50
2017 AS-01 17 47 6 19 6 0 6 68 26 17
2017 AS-02 45 36 0 18 0 0 0 82 18 11
2017 AS-04 38 62 0 0 0 0 0 100 0 13
2014 AS 52 38 4 6 0 0 0 90 6 50
2014 AS-01 44 46 0 10 0 0 0 90 10 20
2014 AS-02 50 30 10 10 0 0 0 80 10 10
2011 AS 39 50 6 4 1 0 0 89 6 70
2011 AS-01 26 67 4 4 0 0 0 93 4 27
2011 AS-02 45 45 0 0 9 0 0 91 9 11
2011 AS-04 46 38 8 8 0 0 0 85 8 13
2008 AS 55 35 4 6 0 0 0 90 6 51
2008 AS-01 40 45 5 10 0 0 0 85 10 20
2008 AS-02 80 20 0 0 0 0 0 100 0 10

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 59 25 11 3 2 0 0 84 5 61
2018 AS-01 52 33 10 5 0 0 0 86 5 21
2018 AS-02 75 19 6 0 0 0 0 94 0 16
2017 AS 49 38 8 0 2 2 2 90 2 50
2017 AS-01 42 46 0 0 6 0 6 94 6 17
2017 AS-02 45 45 9 0 0 0 0 91 0 11
2017 AS-04 47 30 15 0 0 8 0 84 0 13
2014 AS 50 36 12 0 0 0 2 88 0 50
2014 AS-01 49 35 10 0 0 0 5 89 0 20
2014 AS-02 50 30 20 0 0 0 0 80 0 10
2011 AS 56 29 11 1 3 0 0 84 4 70
2011 AS-01 52 26 11 4 7 0 0 78 11 27
2011 AS-02 55 27 18 0 0 0 0 82 0 11
2011 AS-04 77 8 15 0 0 0 0 85 0 13

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 30 52 11 3 3 0 0 82 7 61
2018 AS-01 10 62 19 5 5 0 0 71 10 21
2018 AS-02 38 50 6 0 6 0 0 88 6 16
2017 AS 36 48 10 2 5 0 0 84 7 50
2017 AS-01 29 47 12 0 13 0 0 75 13 17
2017 AS-02 27 55 18 0 0 0 0 82 0 11
2017 AS-04 46 54 0 0 0 0 0 100 0 13
2014 AS 44 42 8 4 2 0 0 86 6 50
2014 AS-01 49 30 10 5 5 0 0 80 10 20
2014 AS-02 50 30 20 0 0 0 0 80 0 10
2011 AS 51 41 4 3 0 0 0 93 3 70
2011 AS-01 37 52 7 4 0 0 0 89 4 27
2011 AS-02 82 18 0 0 0 0 0 100 0 11
2011 AS-04 31 69 0 0 0 0 0 100 0 13
2008 AS 52 28 12 6 2 0 0 80 8 50
2008 AS-01 47 16 21 11 5 0 0 63 16 19
2008 AS-02 50 50 0 0 0 0 0 100 0 10

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 38 26 16 11 7 0 2 65 18 61
2018 AS-01 33 29 14 10 10 0 5 65 20 21
2018 AS-02 50 25 19 0 6 0 0 75 6 16
2017 AS 32 41 6 16 4 2 0 74 20 50
2017 AS-01 29 48 6 12 6 0 0 77 17 17
2017 AS-02 27 45 9 18 0 0 0 73 18 11
2017 AS-04 38 24 8 15 8 8 0 67 25 13
2014 AS 26 48 8 16 2 0 0 74 18 50
2014 AS-01 44 35 15 5 0 0 0 80 5 20
2014 AS-02 20 50 0 20 10 0 0 70 30 10
2011 AS 27 36 19 14 4 0 0 63 19 70
2011 AS-01 26 37 19 11 7 0 0 63 19 27
2011 AS-02 36 18 27 18 0 0 0 55 18 11
2011 AS-04 23 38 31 0 8 0 0 62 8 13

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 34 41 8 11 2 0 3 78 14 61
2018 AS-01 29 43 5 14 5 0 5 75 20 21
2018 AS-02 38 44 13 0 0 0 6 87 0 16
2017 AS 34 40 18 0 7 2 0 75 7 50
2017 AS-01 35 35 18 0 13 0 0 69 13 17
2017 AS-02 27 45 18 0 9 0 0 73 9 11
2017 AS-04 30 39 23 0 0 8 0 75 0 13

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 48 40 10 2 0 0 0 88 2 60
2018 AS-01 35 45 15 5 0 0 0 80 5 20
2018 AS-02 63 38 0 0 0 0 0 100 0 16
2017 AS 39 47 4 6 5 0 0 85 11 49
2017 AS-01 35 40 6 6 13 0 0 75 19 17
2017 AS-02 36 45 9 9 0 0 0 82 9 11
2017 AS-04 38 54 0 8 0 0 0 92 8 13
2014 AS 40 40 16 4 0 0 0 80 4 50
2014 AS-01 34 41 25 0 0 0 0 75 0 20
2014 AS-02 60 10 10 20 0 0 0 70 20 10
2011 AS 37 47 10 3 3 0 0 84 6 70
2011 AS-01 33 44 11 4 7 0 0 78 11 27
2011 AS-02 45 27 27 0 0 0 0 73 0 11
2011 AS-04 38 62 0 0 0 0 0 100 0 13
2008 AS 60 10 16 12 2 0 0 70 14 50
2008 AS-01 42 0 32 21 5 0 0 42 26 19
2008 AS-02 70 20 10 0 0 0 0 90 0 10

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 32 38 22 3 5 0 0 70 8 60
2018 AS-01 15 50 25 5 5 0 0 65 10 20
2018 AS-02 56 25 13 0 6 0 0 81 6 16
2017 AS 34 36 14 10 4 2 0 71 15 50
2017 AS-01 35 35 6 13 12 0 0 70 25 17
2017 AS-02 18 45 27 9 0 0 0 64 9 11
2017 AS-04 39 30 23 0 0 8 0 75 0 13

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 50 43 7 0 0 0 0 93 0 60
2018 AS-01 30 65 5 0 0 0 0 95 0 20
2018 AS-02 63 31 6 0 0 0 0 94 0 16
2017 AS 44 44 10 3 0 0 0 88 3 50
2017 AS-01 35 47 12 7 0 0 0 81 7 17
2017 AS-02 45 55 0 0 0 0 0 100 0 11
2017 AS-04 46 47 8 0 0 0 0 92 0 13
2014 AS 62 32 6 0 0 0 0 94 0 50
2014 AS-01 65 25 10 0 0 0 0 90 0 20
2014 AS-02 70 30 0 0 0 0 0 100 0 10
2011 AS 69 27 4 0 0 0 0 96 0 70
2011 AS-01 59 37 4 0 0 0 0 96 0 27
2011 AS-02 82 18 0 0 0 0 0 100 0 11
2011 AS-04 62 38 0 0 0 0 0 100 0 13

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 32 42 15 7 3 0 0 75 10 59
2018 AS-01 15 50 20 10 5 0 0 65 15 20
2018 AS-02 40 27 20 13 0 0 0 67 13 15
2017 AS 40 40 12 4 3 0 2 81 7 50
2017 AS-01 41 29 12 6 7 0 6 74 14 17
2017 AS-02 27 45 18 9 0 0 0 73 9 11
2017 AS-04 46 47 8 0 0 0 0 92 0 13
2014 AS 30 46 18 4 2 0 0 76 6 50
2014 AS-01 34 41 15 5 5 0 0 75 10 20
2014 AS-02 30 30 40 0 0 0 0 60 0 10
2011 AS 49 40 3 4 3 1 0 90 7 70
2011 AS-01 41 44 4 0 7 4 0 88 8 27
2011 AS-02 55 27 0 18 0 0 0 82 18 11
2011 AS-04 46 54 0 0 0 0 0 100 0 13

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 40 37 15 3 3 0 2 78 7 60
2018 AS-01 25 50 15 5 0 0 5 79 5 20
2018 AS-02 50 25 19 6 0 0 0 75 6 16
2017 AS 50 38 4 2 5 2 0 89 7 50
2017 AS-01 58 29 0 6 7 0 0 87 13 17
2017 AS-02 36 55 0 0 9 0 0 91 9 11
2017 AS-04 46 39 8 0 0 8 0 92 0 13
2014 AS 46 42 8 2 2 0 0 88 4 50
2014 AS-01 59 30 5 0 5 0 0 90 5 20
2014 AS-02 30 40 20 10 0 0 0 70 10 10

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 35 42 8 13 0 0 2 78 14 60
2018 AS-01 15 65 5 15 0 0 0 80 15 20
2018 AS-02 44 31 13 13 0 0 0 75 13 16
2017 AS 40 40 10 4 7 0 0 80 10 50
2017 AS-01 41 40 0 6 13 0 0 81 19 17
2017 AS-02 27 55 9 0 9 0 0 82 9 11
2017 AS-04 47 23 30 0 0 0 0 70 0 13
2014 AS 52 28 10 6 4 0 0 80 10 50
2014 AS-01 59 25 5 0 10 0 0 85 10 20
2014 AS-02 40 20 20 20 0 0 0 60 20 10
2011 AS 41 40 10 7 1 0 0 81 9 70
2011 AS-01 48 37 11 0 4 0 0 85 4 27
2011 AS-02 36 55 0 9 0 0 0 91 9 11
2011 AS-04 31 38 23 8 0 0 0 69 8 13

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 33 52 8 5 2 0 0 85 7 60
2018 AS-01 15 60 10 10 5 0 0 75 15 20
2018 AS-02 50 50 0 0 0 0 0 100 0 16
2017 AS 38 50 10 0 2 0 0 88 2 50
2017 AS-01 35 47 13 0 6 0 0 81 6 17
2017 AS-02 27 55 18 0 0 0 0 82 0 11
2017 AS-04 38 62 0 0 0 0 0 100 0 13
2014 AS 56 34 8 2 0 0 0 90 2 50
2014 AS-01 65 15 15 5 0 0 0 80 5 20
2014 AS-02 60 40 0 0 0 0 0 100 0 10
2011 AS 56 40 3 1 0 0 0 96 1 70
2011 AS-01 48 48 0 4 0 0 0 96 4 27
2011 AS-02 82 18 0 0 0 0 0 100 0 11
2011 AS-04 38 62 0 0 0 0 0 100 0 13
2008 AS 54 38 6 2 0 0 0 92 2 50
2008 AS-01 47 37 11 5 0 0 0 84 5 19
2008 AS-02 60 40 0 0 0 0 0 100 0 10

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 28 39 15 10 7 0 2 68 17 61
2018 AS-01 38 38 24 0 0 0 0 76 0 21
2018 AS-02 25 38 13 13 6 0 6 67 20 16
2017 AS 36 44 4 8 8 0 0 80 16 50
2017 AS-01 41 48 12 0 0 0 0 88 0 17
2017 AS-02 45 27 0 18 9 0 0 73 27 11
2017 AS-04 32 38 0 15 15 0 0 70 30 13
2014 AS 34 42 10 8 6 0 0 76 14 50
2014 AS-01 39 51 5 5 0 0 0 90 5 20
2014 AS-02 30 40 10 10 10 0 0 70 20 10
2011 AS 31 26 17 13 13 0 0 57 26 70
2011 AS-01 30 30 22 4 15 0 0 59 19 27
2011 AS-02 55 27 0 9 9 0 0 82 18 11
2011 AS-04 23 15 23 23 15 0 0 38 38 13
2008 AS 24 27 24 14 12 0 0 51 25 51
2008 AS-01 35 25 20 10 10 0 0 60 20 20
2008 AS-02 20 30 10 20 20 0 0 50 40 10

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 10 36 31 13 5 2 3 19 48 61
2018 AS-01 10 43 29 14 0 5 0 15 55 21
2018 AS-02 13 19 44 6 6 0 13 14 36 16
2017 AS 6 25 38 16 13 0 2 29 31 49
2017 AS-01 0 19 52 12 12 0 6 25 20 17
2017 AS-02 9 36 27 27 0 0 0 27 45 11
2017 AS-04 15 30 15 23 16 0 0 39 46 13
2014 AS 8 26 46 14 4 2 0 18 35 50
2014 AS-01 10 10 59 15 0 5 0 16 21 20
2014 AS-02 0 30 40 20 10 0 0 30 30 10
2011 AS 12 26 35 14 12 0 1 26 38 69
2011 AS-01 8 12 50 23 4 0 4 28 20 26
2011 AS-02 9 27 27 9 27 0 0 36 36 11
2011 AS-04 15 69 15 0 0 0 0 0 85 13
2008 AS 16 51 18 10 4 0 2 14 68 51
2008 AS-01 15 60 15 5 0 0 5 5 79 20
2008 AS-02 10 40 30 20 0 0 0 20 50 10

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 5 26 38 11 10 3 7 24 35 61
2018 AS-01 5 33 43 5 10 5 0 15 40 21
2018 AS-02 0 13 38 19 0 6 25 27 18 16
2017 AS 4 18 47 16 15 0 0 31 22 49
2017 AS-01 6 17 48 12 18 0 0 29 23 17
2017 AS-02 9 27 36 27 0 0 0 27 36 11
2017 AS-04 0 15 46 23 16 0 0 39 15 13
2014 AS 10 22 34 13 16 4 0 31 34 50
2014 AS-01 0 15 41 9 25 10 0 38 17 20
2014 AS-02 20 20 40 10 10 0 0 20 40 10
2011 AS 6 20 29 17 16 6 6 38 30 69
2011 AS-01 0 19 31 19 15 4 12 41 23 26
2011 AS-02 0 9 27 36 9 18 0 56 11 11
2011 AS-04 23 31 31 8 8 0 0 15 54 13
2008 AS 22 43 20 8 4 0 4 12 67 51
2008 AS-01 15 45 20 5 5 0 10 11 67 20
2008 AS-02 10 50 40 0 0 0 0 0 60 10

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 21 41 16 11 7 0 3 19 64 61
2018 AS-01 29 62 0 5 5 0 0 10 90 21
2018 AS-02 6 31 38 13 0 0 13 14 43 16
2017 AS 18 27 32 8 13 2 0 21 46 49
2017 AS-01 12 42 29 6 12 0 0 18 53 17
2017 AS-02 36 18 45 0 0 0 0 0 55 11
2017 AS-04 23 15 23 15 16 8 0 34 41 13
2014 AS 20 40 28 6 4 2 0 10 61 50
2014 AS-01 15 34 35 10 5 0 0 15 49 20
2014 AS-02 40 20 30 0 0 10 0 0 67 10
2011 AS 16 23 29 13 17 1 0 31 40 69
2011 AS-01 15 27 35 15 8 0 0 23 42 26
2011 AS-02 9 18 36 9 18 9 0 30 30 11
2011 AS-04 23 23 23 23 8 0 0 31 46 13
2008 AS 18 39 24 16 2 0 2 18 58 51
2008 AS-01 25 40 30 0 0 0 5 0 68 20
2008 AS-02 0 40 20 40 0 0 0 40 40 10

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 8 25 37 23 5 0 2 29 34 60
2018 AS-01 5 24 48 24 0 0 0 24 29 21
2018 AS-02 0 27 40 20 7 0 7 29 29 15
2017 AS 8 26 28 21 13 0 4 35 36 49
2017 AS-01 6 17 35 13 18 0 12 35 26 17
2017 AS-02 9 45 18 27 0 0 0 27 55 11
2017 AS-04 15 15 38 15 16 0 0 32 30 13
2014 AS 4 22 46 20 8 0 0 28 26 50
2014 AS-01 5 20 39 30 5 0 0 35 25 20
2014 AS-02 0 20 60 10 10 0 0 20 20 10
2011 AS 6 30 26 23 12 3 0 36 37 69
2011 AS-01 8 23 31 23 8 8 0 33 33 26
2011 AS-02 0 9 45 36 9 0 0 45 9 11
2011 AS-04 8 62 8 15 8 0 0 23 69 13
2008 AS 12 39 31 12 4 0 2 16 52 51
2008 AS-01 15 30 45 5 0 0 5 5 47 20
2008 AS-02 10 50 10 30 0 0 0 30 60 10

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 16 26 33 10 7 2 7 18 46 61
2018 AS-01 24 19 38 10 5 5 0 15 45 21
2018 AS-02 0 38 31 6 0 0 25 8 50 16
2017 AS 12 27 30 10 15 0 6 26 41 49
2017 AS-01 17 25 23 12 12 0 12 27 47 17
2017 AS-02 9 36 36 18 0 0 0 18 45 11
2017 AS-04 8 30 23 8 24 0 8 34 41 13
2014 AS 16 38 26 8 8 0 4 16 57 50
2014 AS-01 10 30 29 15 15 0 0 30 41 20
2014 AS-02 10 50 20 0 0 0 20 0 75 10
2011 AS 20 28 25 13 7 1 6 22 52 69
2011 AS-01 19 23 31 12 8 4 4 21 46 26
2011 AS-02 9 18 18 27 9 0 18 44 33 11
2011 AS-04 38 38 8 8 8 0 0 15 77 13
2008 AS 29 29 20 10 6 0 6 17 63 51
2008 AS-01 35 20 20 10 10 0 5 21 58 20
2008 AS-02 40 10 10 20 0 0 20 25 63 10

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 10 20 31 18 10 5 7 31 33 61
2018 AS-01 14 24 33 10 5 10 5 17 44 21
2018 AS-02 6 25 31 25 0 0 13 29 36 16
2017 AS 8 18 26 19 16 4 8 40 30 49
2017 AS-01 6 29 17 19 6 0 23 32 46 17
2017 AS-02 27 9 45 9 9 0 0 18 36 11
2017 AS-04 0 15 30 15 24 15 0 46 18 13
2014 AS 2 32 18 26 16 2 4 45 36 50
2014 AS-01 0 34 10 35 15 5 0 53 36 20
2014 AS-02 0 40 20 30 10 0 0 40 40 10
2011 AS 10 17 22 22 20 6 3 46 30 69
2011 AS-01 12 12 23 27 23 4 0 52 24 26
2011 AS-02 0 27 18 18 18 9 9 44 33 11
2011 AS-04 15 23 38 23 0 0 0 23 38 13
2008 AS 33 18 18 22 4 0 6 27 54 51
2008 AS-01 30 10 20 30 0 0 10 33 44 20
2008 AS-02 20 10 10 40 20 0 0 60 30 10

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 10 38 31 13 5 0 3 19 49 61
2018 AS-01 19 48 29 5 0 0 0 5 67 21
2018 AS-02 0 31 38 19 0 0 13 21 36 16
2017 AS 10 16 48 18 6 0 2 25 27 50
2017 AS-01 7 17 52 17 0 0 6 18 26 17
2017 AS-02 9 27 45 18 0 0 0 18 36 11
2017 AS-04 15 8 38 32 8 0 0 39 23 13
2014 AS 10 25 37 16 6 4 2 24 37 49
2014 AS-01 5 20 34 30 5 5 0 37 27 20
2014 AS-02 20 20 40 0 0 10 10 0 50 10
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 31 33 9 17 2 5 3 70 21 58
2018 AS-01 25 30 15 10 5 10 5 65 18 20
2018 AS-02 33 47 0 13 0 7 0 86 14 15
2017 AS 36 26 16 6 4 4 8 70 12 50
2017 AS-01 29 29 6 12 6 0 19 71 22 17
2017 AS-02 36 18 36 0 9 0 0 55 9 11
2017 AS-04 30 32 15 0 0 15 8 80 0 13
2014 AS 36 35 14 4 4 0 6 76 9 50
2014 AS-01 41 34 10 0 5 0 10 83 6 20
2014 AS-02 40 20 20 10 10 0 0 60 20 10

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 46 36 7 3 7 2 0 83 10 59
2018 AS-01 40 40 10 0 10 0 0 80 10 20
2018 AS-02 50 31 6 0 6 6 0 87 7 16
2017 AS 46 36 6 6 7 0 0 81 13 50
2017 AS-01 40 35 0 6 19 0 0 75 25 17
2017 AS-02 36 36 18 9 0 0 0 73 9 11
2017 AS-04 54 46 0 0 0 0 0 100 0 13
2014 AS 52 39 2 0 6 0 0 92 6 50
2014 AS-01 51 39 0 0 10 0 0 90 10 20
2014 AS-02 40 50 0 0 10 0 0 90 10 10

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 20 22 19 19 3 14 3 51 27 59
2018 AS-01 15 10 30 20 0 20 5 33 27 20
2018 AS-02 25 25 25 6 0 19 0 62 8 16
2017 AS 14 16 14 12 7 26 12 48 30 50
2017 AS-01 6 6 23 17 14 29 6 18 47 17
2017 AS-02 27 9 27 9 9 18 0 44 22 11
2017 AS-04 8 23 0 8 0 38 24 80 20 13
2014 AS 19 32 14 10 8 14 2 62 22 50
2014 AS-01 19 30 20 15 5 10 0 55 23 20
2014 AS-02 10 30 10 0 20 30 0 57 29 10

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 49 39 8 3 0 0 0 88 3 59
2018 AS-01 40 45 10 5 0 0 0 85 5 20
2018 AS-02 56 38 6 0 0 0 0 94 0 16
2017 AS 54 34 4 8 0 0 0 88 8 50
2017 AS-01 48 35 6 12 0 0 0 82 12 17
2017 AS-02 45 45 0 9 0 0 0 91 9 11
2017 AS-04 70 30 0 0 0 0 0 100 0 13
2014 AS 46 44 8 0 2 0 0 90 2 50
2014 AS-01 49 30 15 0 5 0 0 80 5 20
2014 AS-02 40 50 10 0 0 0 0 90 0 10

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 37 42 14 3 0 2 2 82 4 59
2018 AS-01 30 55 5 5 0 0 5 89 5 20
2018 AS-02 50 19 19 6 0 6 0 73 7 16
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 39 36 13 7 3 0 2 77 10 61
2018 AS-01 38 29 24 5 0 0 5 70 5 21
2018 AS-02 50 44 0 0 6 0 0 94 6 16
2017 AS 36 50 8 0 5 2 0 87 5 50
2017 AS-01 40 52 0 0 7 0 0 93 7 17
2017 AS-02 36 45 9 0 9 0 0 82 9 11
2017 AS-04 23 54 15 0 0 8 0 84 0 13
2014 AS 46 36 14 2 2 0 0 82 4 50
2014 AS-01 54 30 10 5 0 0 0 85 5 20
2014 AS-02 40 40 20 0 0 0 0 80 0 10
2011 AS 39 33 17 4 6 0 1 72 10 70
2011 AS-01 44 37 11 0 7 0 0 81 7 27
2011 AS-02 36 18 36 9 0 0 0 55 9 11
2011 AS-04 38 38 15 0 8 0 0 77 8 13
2008 AS 45 25 12 14 4 0 0 71 18 51
2008 AS-01 45 30 5 15 5 0 0 75 20 20
2008 AS-02 50 30 10 10 0 0 0 80 10 10

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 39 38 11 5 3 2 2 80 8 61
2018 AS-01 33 33 14 10 5 5 0 70 15 21
2018 AS-02 56 31 6 0 0 0 6 93 0 16
2017 AS 50 34 8 2 3 2 2 87 5 50
2017 AS-01 40 35 6 6 7 0 6 80 14 17
2017 AS-02 55 36 9 0 0 0 0 91 0 11
2017 AS-04 47 38 8 0 0 8 0 92 0 13
2014 AS 48 34 12 2 2 2 0 84 4 50
2014 AS-01 59 25 10 0 5 0 0 85 5 20
2014 AS-02 40 30 10 10 0 10 0 78 11 10
2011 AS 43 37 11 4 3 0 1 81 7 70
2011 AS-01 44 37 11 0 7 0 0 81 7 27
2011 AS-02 55 18 27 0 0 0 0 73 0 11
2011 AS-04 46 38 8 8 0 0 0 85 8 13
2008 AS 53 22 14 8 2 2 0 76 10 51
2008 AS-01 45 35 10 5 0 5 0 84 5 20
2008 AS-02 60 20 0 20 0 0 0 80 20 10

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 48 34 8 7 2 0 2 83 8 61
2018 AS-01 48 29 19 0 5 0 0 76 5 21
2018 AS-02 56 31 0 6 0 0 6 93 7 16
2017 AS 40 42 8 4 3 4 0 85 7 50
2017 AS-01 40 41 6 6 7 0 0 81 13 17
2017 AS-02 36 45 9 9 0 0 0 82 9 11
2017 AS-04 47 30 15 0 0 8 0 84 0 13
2014 AS 48 40 6 6 0 0 0 88 6 50
2014 AS-01 54 35 0 10 0 0 0 90 10 20
2014 AS-02 50 30 10 10 0 0 0 80 10 10
2011 AS 49 34 7 6 3 0 1 84 9 70
2011 AS-01 52 33 4 4 7 0 0 85 11 27
2011 AS-02 45 18 27 9 0 0 0 64 9 11
2011 AS-04 46 38 8 8 0 0 0 85 8 13
2008 AS 45 35 2 18 0 0 0 80 18 51
2008 AS-01 40 30 0 30 0 0 0 70 30 20
2008 AS-02 50 40 0 10 0 0 0 90 10 10

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 52 23 16 7 2 0 0 75 8 61
2018 AS-01 48 19 19 14 0 0 0 67 14 21
2018 AS-02 63 38 0 0 0 0 0 100 0 16
2017 AS 54 32 6 0 5 4 0 89 5 50
2017 AS-01 52 29 12 0 7 0 0 81 7 17
2017 AS-02 64 27 0 0 9 0 0 91 9 11
2017 AS-04 39 46 8 0 0 8 0 92 0 13

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 48 28 13 7 3 2 0 77 10 61
2018 AS-01 43 24 24 5 0 5 0 70 5 21
2018 AS-02 63 25 6 6 0 0 0 88 6 16
2017 AS 56 30 6 2 3 2 2 89 5 50
2017 AS-01 46 35 6 0 7 0 6 86 8 17
2017 AS-02 64 27 0 9 0 0 0 91 9 11
2017 AS-04 54 30 8 0 0 8 0 92 0 13
2014 AS 58 32 8 0 2 0 0 90 2 50
2014 AS-01 75 15 5 0 5 0 0 90 5 20
2014 AS-02 50 40 10 0 0 0 0 90 0 10
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 30 20 25 15 0 5 5 56 17 20
2017 AS 50 7 29 0 0 7 7 67 0 14
2014 AS 31 38 6 6 0 6 13 85 8 16

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 25 34 23 15 2 2 0 60 17 61
2018 AS-01 19 33 33 14 0 0 0 52 14 21
2018 AS-02 25 50 0 19 6 0 0 75 25 16
2017 AS 29 38 22 4 6 2 0 68 10 50
2017 AS-01 30 41 17 0 6 6 0 76 6 17
2017 AS-02 18 36 18 9 18 0 0 55 27 11
2017 AS-04 39 46 15 0 0 0 0 85 0 13
2014 AS 30 44 16 8 2 0 0 74 10 50
2014 AS-01 35 29 25 10 0 0 0 65 10 20
2014 AS-02 30 50 0 10 10 0 0 80 20 10
2011 AS 31 21 19 11 9 9 0 58 22 70
2011 AS-01 37 7 37 4 11 4 0 46 15 27
2011 AS-02 36 27 9 9 0 18 0 78 11 11
2011 AS-04 31 31 8 8 15 8 0 67 25 13

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 25 31 25 16 3 0 0 56 20 61
2018 AS-01 14 33 24 24 5 0 0 48 29 21
2018 AS-02 25 50 13 6 6 0 0 75 13 16
2017 AS 20 38 26 9 6 2 0 59 15 50
2017 AS-01 17 40 23 14 6 0 0 58 19 17
2017 AS-02 18 36 27 9 9 0 0 55 18 11
2017 AS-04 24 46 30 0 0 0 0 70 0 13
2014 AS 28 41 16 8 4 2 0 71 12 50
2014 AS-01 25 39 20 10 0 5 0 68 11 20
2014 AS-02 30 40 20 0 10 0 0 70 10 10
2011 AS 30 29 26 4 10 1 0 59 14 70
2011 AS-01 30 33 30 0 7 0 0 63 7 27
2011 AS-02 36 18 27 0 9 9 0 60 10 11
2011 AS-04 15 31 38 0 15 0 0 46 15 13
2008 AS 16 39 22 16 6 2 0 56 22 51
2008 AS-01 15 35 20 15 10 5 0 53 26 20
2008 AS-02 30 40 20 10 0 0 0 70 10 10

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 12 37 31 12 7 2 0 50 19 59
2018 AS-01 10 29 48 10 0 5 0 40 10 21
2018 AS-02 13 53 13 7 13 0 0 67 20 15
2017 AS 16 40 32 8 2 0 2 57 10 50
2017 AS-01 12 46 25 6 6 0 6 61 13 17
2017 AS-02 18 27 45 9 0 0 0 45 9 11
2017 AS-04 15 54 30 0 0 0 0 70 0 13
2014 AS 24 39 18 10 2 6 0 68 13 50
2014 AS-01 30 29 25 5 0 10 0 66 6 20
2014 AS-02 20 40 10 10 10 10 0 67 22 10
2011 AS 21 31 24 14 4 4 0 55 19 70
2011 AS-01 30 26 22 15 0 7 0 60 16 27
2011 AS-02 27 27 18 18 0 9 0 60 20 11
2011 AS-04 8 31 46 0 15 0 0 38 15 13
2008 AS 6 43 25 20 6 0 0 49 25 51
2008 AS-01 10 35 20 25 10 0 0 45 35 20
2008 AS-02 10 60 10 20 0 0 0 70 20 10

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 18 43 25 10 3 2 0 62 13 61
2018 AS-01 14 29 43 10 0 5 0 45 10 21
2018 AS-02 25 44 19 0 13 0 0 69 13 16
2017 AS 30 40 18 10 3 0 0 70 13 50
2017 AS-01 29 29 17 18 7 0 0 58 25 17
2017 AS-02 36 45 9 9 0 0 0 82 9 11
2017 AS-04 24 46 30 0 0 0 0 70 0 13
2014 AS 34 44 10 12 0 0 0 78 12 50
2014 AS-01 35 34 15 15 0 0 0 70 15 20
2014 AS-02 40 50 10 0 0 0 0 90 0 10
2011 AS 24 34 16 13 9 4 0 61 22 70
2011 AS-01 30 26 22 7 4 11 0 63 13 27
2011 AS-02 36 36 9 18 0 0 0 73 18 11
2011 AS-04 8 31 15 23 23 0 0 38 46 13
2008 AS 24 31 20 8 14 4 0 57 22 51
2008 AS-01 15 35 25 10 10 5 0 53 21 20
2008 AS-02 50 10 10 20 10 0 0 60 30 10
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 26 51 15 5 2 2 0 78 7 61
2018 AS-01 19 52 24 5 0 0 0 71 5 21
2018 AS-02 44 38 6 0 6 6 0 87 7 16
2017 AS 41 39 12 6 3 0 0 79 9 49
2017 AS-01 35 35 23 0 7 0 0 70 7 17
2017 AS-02 36 45 0 18 0 0 0 82 18 11
2017 AS-04 47 46 0 8 0 0 0 92 8 13
2014 AS 40 44 12 4 0 0 0 84 4 50
2014 AS-01 46 34 20 0 0 0 0 80 0 20
2014 AS-02 40 60 0 0 0 0 0 100 0 10
2011 AS 31 31 14 13 9 1 0 64 22 70
2011 AS-01 37 30 19 11 4 0 0 67 15 27
2011 AS-02 27 18 9 27 9 9 0 50 40 11
2011 AS-04 15 46 15 15 8 0 0 62 23 13

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 36 39 11 13 0 0 0 75 13 61
2018 AS-01 24 52 14 10 0 0 0 76 10 21
2018 AS-02 38 44 19 0 0 0 0 81 0 16
2017 AS 42 38 15 2 0 3 0 83 2 49
2017 AS-01 46 29 18 0 0 7 0 81 0 17
2017 AS-02 27 64 0 9 0 0 0 91 9 11
2017 AS-04 30 46 24 0 0 0 0 76 0 13
2014 AS 56 32 6 2 2 2 0 90 4 50
2014 AS-01 49 30 5 5 5 5 0 84 11 20
2014 AS-02 50 40 10 0 0 0 0 90 0 10
2011 AS 49 41 3 6 1 0 0 90 7 70
2011 AS-01 41 48 4 4 4 0 0 89 7 27
2011 AS-02 64 18 0 18 0 0 0 82 18 11
2011 AS-04 54 38 8 0 0 0 0 92 0 13
2008 AS 43 31 2 8 14 2 0 76 22 51
2008 AS-01 40 25 5 15 15 0 0 65 30 20
2008 AS-02 50 40 0 10 0 0 0 90 10 10

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 29 39 20 8 3 0 0 68 12 59
2018 AS-01 19 52 5 14 10 0 0 71 24 21
2018 AS-02 33 33 27 7 0 0 0 67 7 15

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 18 26 16 25 8 5 2 47 35 61
2018 AS-01 14 29 14 29 5 5 5 47 37 21
2018 AS-02 19 25 19 25 0 13 0 50 29 16
2017 AS 18 18 18 20 11 12 2 43 36 49
2017 AS-01 12 6 23 18 25 12 6 21 51 17
2017 AS-02 18 27 18 18 9 9 0 50 30 11
2017 AS-04 15 16 23 30 0 15 0 37 36 13
2014 AS 22 26 26 10 4 8 3 55 16 50
2014 AS-01 15 25 20 15 5 10 9 50 25 20
2014 AS-02 20 20 30 10 10 10 0 44 22 10
2011 AS 20 24 21 16 6 10 3 51 25 70
2011 AS-01 19 22 22 11 11 7 7 48 26 27
2011 AS-02 18 18 36 18 0 9 0 40 20 11
2011 AS-04 23 31 31 0 8 8 0 58 8 13

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 25 44 20 8 2 2 0 70 10 61
2018 AS-01 24 33 29 10 0 5 0 60 10 21
2018 AS-02 25 38 19 13 6 0 0 63 19 16
2017 AS 35 38 10 8 5 0 4 76 13 49
2017 AS-01 23 40 12 6 7 0 12 71 15 17
2017 AS-02 30 60 0 0 10 0 0 90 10 10
2017 AS-04 39 46 8 8 0 0 0 85 8 13
2014 AS 42 36 10 6 4 2 0 79 10 50
2014 AS-01 39 30 15 5 5 5 0 73 11 20
2014 AS-02 40 40 20 0 0 0 0 80 0 10
2011 AS 43 37 11 4 1 3 0 82 6 70
2011 AS-01 44 30 11 11 4 0 0 74 15 27
2011 AS-02 45 36 9 0 0 9 0 90 0 11
2011 AS-04 46 31 23 0 0 0 0 77 0 13
2008 AS 47 20 24 6 4 0 0 67 10 51
2008 AS-01 35 30 20 10 5 0 0 65 15 20
2008 AS-02 70 0 10 10 10 0 0 70 20 10

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 15 25 16 15 26 3 0 41 42 61
2018 AS-01 14 5 10 24 38 10 0 21 68 21
2018 AS-02 13 38 19 13 19 0 0 50 31 16
2017 AS 16 22 12 26 25 0 0 38 50 50
2017 AS-01 6 35 6 17 37 0 0 40 54 17
2017 AS-02 18 9 18 36 18 0 0 27 55 11
2017 AS-04 32 8 8 38 15 0 0 39 53 13
2014 AS 10 22 18 24 20 2 4 34 47 50
2014 AS-01 10 20 19 25 20 0 5 32 48 20
2014 AS-02 0 30 10 20 40 0 0 30 60 10
2011 AS 10 19 16 27 21 7 0 31 52 70
2011 AS-01 7 19 11 26 33 4 0 27 62 27
2011 AS-02 18 0 18 18 18 27 0 25 50 11
2011 AS-04 8 31 15 23 23 0 0 38 46 13
2008 AS 10 27 12 31 16 2 2 39 49 51
2008 AS-01 15 35 10 15 25 0 0 50 40 20
2008 AS-02 0 40 10 20 20 0 10 44 44 10

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 20 42 22 12 2 3 0 64 14 60
2018 AS-01 10 43 33 14 0 0 0 52 14 21
2018 AS-02 20 40 20 13 0 7 0 64 14 15
2017 AS 24 42 24 4 5 2 0 67 9 50
2017 AS-01 12 52 29 0 7 0 0 64 7 17
2017 AS-02 18 55 0 18 9 0 0 73 27 11
2017 AS-04 38 23 32 0 0 8 0 66 0 13

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 47 44 8 0 0 0 0 92 0 59
2018 AS-01 40 55 5 0 0 0 0 95 0 20
2018 AS-02 63 38 0 0 0 0 0 100 0 16
2017 AS 52 42 6 0 0 0 0 94 0 50
2017 AS-01 52 37 12 0 0 0 0 88 0 17
2017 AS-02 45 55 0 0 0 0 0 100 0 11
2017 AS-04 62 30 8 0 0 0 0 92 0 13
2014 AS 56 30 6 2 0 6 0 91 2 50
2014 AS-01 59 20 10 5 0 5 0 84 5 20
2014 AS-02 30 40 10 0 0 20 0 88 0 10

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 44 42 7 3 0 3 0 89 4 59
2018 AS-01 30 55 10 0 0 5 0 89 0 20
2018 AS-02 56 31 6 0 0 6 0 93 0 16
2017 AS 50 34 12 0 5 0 0 84 5 50
2017 AS-01 46 29 17 0 7 0 0 75 7 17
2017 AS-02 45 45 0 0 9 0 0 91 9 11
2017 AS-04 62 15 23 0 0 0 0 77 0 13
2014 AS 56 34 2 2 2 4 0 94 4 50
2014 AS-01 54 35 0 0 5 5 0 95 5 20
2014 AS-02 50 30 10 0 0 10 0 89 0 10
2011 AS 49 37 4 3 1 6 0 91 5 70
2011 AS-01 48 30 7 4 4 7 0 84 8 27
2011 AS-02 45 45 0 0 0 9 0 100 0 11
2011 AS-04 38 46 8 0 0 8 0 92 0 13

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 49 42 7 2 0 0 0 92 2 59
2018 AS-01 45 40 10 5 0 0 0 85 5 20
2018 AS-02 56 44 0 0 0 0 0 100 0 16
2017 AS 44 40 12 2 2 0 0 84 4 50
2017 AS-01 52 24 19 6 0 0 0 75 6 17
2017 AS-02 27 55 9 0 9 0 0 82 9 11
2017 AS-04 47 46 8 0 0 0 0 92 0 13
2014 AS 62 30 6 2 0 0 0 92 2 50
2014 AS-01 65 25 5 5 0 0 0 90 5 20
2014 AS-02 70 20 10 0 0 0 0 90 0 10
2011 AS 53 37 3 4 3 0 0 90 7 70
2011 AS-01 44 44 4 4 4 0 0 89 7 27
2011 AS-02 64 27 9 0 0 0 0 91 0 11
2011 AS-04 46 46 0 0 8 0 0 92 8 13
2008 AS 37 43 12 4 4 0 0 80 8 51
2008 AS-01 30 50 15 0 5 0 0 80 5 20
2008 AS-02 40 40 10 10 0 0 0 80 10 10

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 41 40 10 9 0 0 0 81 9 58
2018 AS-01 45 35 10 10 0 0 0 80 10 20
2018 AS-02 60 27 7 7 0 0 0 87 7 15
2017 AS 40 36 14 7 4 0 0 75 10 50
2017 AS-01 46 17 24 7 6 0 0 63 13 17
2017 AS-02 27 45 9 18 0 0 0 73 18 11
2017 AS-04 47 38 15 0 0 0 0 85 0 13
2014 AS 40 44 8 4 4 0 0 84 8 50
2014 AS-01 41 39 15 5 0 0 0 80 5 20
2014 AS-02 40 50 0 0 10 0 0 90 10 10
2011 AS 44 39 9 3 6 0 0 83 9 70
2011 AS-01 52 33 7 0 7 0 0 85 7 27
2011 AS-02 45 36 9 9 0 0 0 82 9 11
2011 AS-04 23 62 8 0 8 0 0 85 8 13

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 39 39 15 5 2 0 0 78 7 59
2018 AS-01 45 30 20 5 0 0 0 75 5 20
2018 AS-02 56 38 0 0 6 0 0 94 6 16
2017 AS 38 38 16 8 0 0 0 75 8 50
2017 AS-01 46 17 24 13 0 0 0 63 13 17
2017 AS-02 18 55 18 9 0 0 0 73 9 11
2017 AS-04 47 38 15 0 0 0 0 85 0 13
2014 AS 40 46 6 6 2 0 0 86 8 50
2014 AS-01 41 44 10 5 0 0 0 85 5 20
2014 AS-02 40 50 10 0 0 0 0 90 0 10
2011 AS 46 39 7 4 4 0 0 84 9 70
2011 AS-01 48 37 4 4 7 0 0 85 11 27
2011 AS-02 45 45 9 0 0 0 0 91 0 11
2011 AS-04 23 62 8 8 0 0 0 85 8 13
2008 AS 37 33 16 12 2 0 0 71 14 51
2008 AS-01 45 25 20 5 5 0 0 70 10 20
2008 AS-02 50 30 20 0 0 0 0 80 0 10

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 42 34 14 7 3 0 0 76 10 59
2018 AS-01 45 20 20 5 10 0 0 65 15 20
2018 AS-02 50 44 0 6 0 0 0 94 6 16
2017 AS 32 40 20 4 2 3 0 73 6 50
2017 AS-01 23 46 12 6 6 7 0 75 13 17
2017 AS-02 27 45 18 9 0 0 0 73 9 11
2017 AS-04 39 38 23 0 0 0 0 77 0 13
2014 AS 46 26 16 10 0 2 0 73 10 50
2014 AS-01 46 24 20 10 0 0 0 70 10 20
2014 AS-02 40 20 10 20 0 10 0 67 22 10
2011 AS 53 14 7 10 9 7 0 72 20 70
2011 AS-01 63 11 7 7 7 4 0 77 15 27
2011 AS-02 64 9 0 0 18 9 0 80 20 11
2011 AS-04 23 23 23 23 0 8 0 50 25 13
2008 AS 39 33 12 6 6 2 2 76 12 51
2008 AS-01 45 30 5 10 10 0 0 75 20 20
2008 AS-02 70 10 20 0 0 0 0 80 0 10
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 AS 39 34 26 61
2018 AS-01 52 19 29 21
2018 AS-02 31 44 25 16
2017 AS 37 32 32 50
2017 AS-01 42 12 46 17
2017 AS-02 45 45 9 11
2017 AS-04 32 23 46 13
2014 AS 14 52 34 50
2014 AS-01 20 46 34 20
2014 AS-02 10 40 50 10
2011 AS 23 54 23 70
2011 AS-01 22 59 19 27
2011 AS-02 9 73 18 11
2011 AS-04 31 38 31 13

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 AS 29 21 38 0 8 4 24
2018 AS-01 18 18 45 0 9 9 11
2017 AS 16 49 30 0 0 5 18
2011 AS 13 13 56 6 9999 13 16
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 AS 10 90 60

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 17 17 22 3 5 32 5 53 13 60
2018 AS-01 10 19 29 0 5 29 10 46 8 21
2018 AS-02 20 13 20 7 0 33 7 56 11 15
2017 AS 20 14 8 2 8 34 15 65 19 50
2017 AS-01 12 17 12 0 6 40 13 62 12 17
2017 AS-02 18 9 9 0 18 45 0 50 33 11
2017 AS-04 30 8 0 8 8 15 32 71 29 13
2014 AS 28 24 14 0 6 22 6 72 8 50
2014 AS-01 30 15 10 0 5 34 5 75 8 20
2014 AS-02 20 20 20 0 20 20 0 50 25 10

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 28 40 17 3 2 8 2 76 6 60
2018 AS-01 19 48 14 0 5 10 5 78 6 21
2018 AS-02 33 53 7 7 0 0 0 87 7 15
2017 AS 34 38 14 2 2 8 3 80 4 50
2017 AS-01 29 40 18 0 0 6 7 79 0 17
2017 AS-02 27 27 27 0 9 9 0 60 10 11
2017 AS-04 38 39 8 8 0 8 0 84 8 13
2014 AS 50 38 8 2 2 0 0 88 4 50
2014 AS-01 49 30 15 5 0 0 0 80 5 20
2014 AS-02 60 20 10 0 10 0 0 80 10 10
2011 AS 36 30 10 13 4 7 0 71 18 70
2011 AS-01 41 30 11 4 4 11 0 79 8 27
2011 AS-02 36 18 0 36 9 0 0 55 45 11
2011 AS-04 31 31 15 8 8 8 0 67 17 13
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 20 11 18 5 0 43 3 58 9 61
2018 AS-01 14 14 29 0 0 38 5 50 0 21
2018 AS-02 19 13 19 6 0 38 6 56 11 16
2017 AS 22 8 16 0 0 44 10 65 0 50
2017 AS-01 17 6 24 0 0 48 6 49 0 17
2017 AS-02 18 9 18 0 0 55 0 60 0 11
2017 AS-04 30 8 8 0 0 23 32 83 0 13
2014 AS 26 22 8 2 2 34 6 80 7 50
2014 AS-01 30 10 5 5 0 41 9 80 10 20
2014 AS-02 10 20 10 0 10 50 0 60 20 10

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 27 42 12 3 2 12 3 80 6 60
2018 AS-01 19 48 19 0 0 5 10 78 0 21
2018 AS-02 33 40 7 7 0 13 0 85 8 15
2017 AS 42 32 6 0 0 20 0 93 0 50
2017 AS-01 40 29 12 0 0 19 0 86 0 17
2017 AS-02 27 36 0 0 0 36 0 100 0 11
2017 AS-04 54 30 8 0 0 8 0 92 0 13
2014 AS 46 30 10 2 2 8 2 84 4 50
2014 AS-01 39 41 10 5 0 5 0 84 5 20
2014 AS-02 40 10 20 0 10 20 0 63 13 10
2011 AS 41 31 11 3 3 10 0 81 6 70
2011 AS-01 41 30 11 4 4 11 0 79 8 27
2011 AS-02 45 27 9 0 0 18 0 89 0 11
2011 AS-04 31 31 23 0 8 8 0 67 8 13
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 30 30 10 15 5 2 8 67 22 60
2018 AS-01 33 38 5 5 5 5 10 83 11 21
2018 AS-02 13 33 20 27 0 0 7 50 29 15
2017 AS 28 28 19 12 8 0 6 59 21 50
2017 AS-01 23 35 7 23 6 0 6 61 31 17
2017 AS-02 36 36 0 9 9 0 9 80 20 11
2017 AS-04 15 8 54 8 8 0 8 25 16 13

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 17 23 30 18 10 0 2 41 29 60
2018 AS-01 14 29 43 14 0 0 0 43 14 21
2018 AS-02 20 7 33 33 0 0 7 29 36 15
2017 AS 19 24 24 12 16 0 6 45 29 50
2017 AS-01 31 12 23 6 17 0 12 48 26 17
2017 AS-02 0 45 9 9 27 0 9 50 40 11
2017 AS-04 16 15 30 23 15 0 0 32 38 13

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 17 25 33 15 8 0 2 42 24 60
2018 AS-01 10 29 52 10 0 0 0 38 10 21
2018 AS-02 20 13 33 27 0 0 7 36 29 15
2017 AS 18 26 28 16 8 0 4 46 25 50
2017 AS-01 12 36 35 6 0 0 12 54 6 17
2017 AS-02 18 9 36 18 18 0 0 27 36 11
2017 AS-04 24 8 30 23 15 0 0 32 38 13

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 15 27 30 15 10 0 3 43 26 60
2018 AS-01 19 33 29 5 10 0 5 55 15 21
2018 AS-02 13 20 27 27 7 0 7 36 36 15
2017 AS 14 28 26 14 12 0 6 45 27 50
2017 AS-01 18 25 23 12 12 0 12 48 26 17
2017 AS-02 0 45 9 18 18 0 9 50 40 11
2017 AS-04 16 15 38 23 8 0 0 32 30 13

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 43 22 17 12 3 0 3 67 16 60
2018 AS-01 67 14 14 0 0 0 5 85 0 21
2018 AS-02 47 13 20 13 0 0 7 64 14 15
2017 AS 37 26 18 10 2 0 8 68 13 50
2017 AS-01 31 35 12 0 0 0 23 85 0 17
2017 AS-02 45 18 18 9 9 0 0 64 18 11
2017 AS-04 24 30 15 30 0 0 0 54 30 13

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 37 28 17 10 8 0 0 65 18 60
2018 AS-01 29 43 5 10 14 0 0 71 24 21
2018 AS-02 53 20 13 13 0 0 0 73 13 15
2017 AS 32 46 14 7 2 0 0 78 8 50
2017 AS-01 35 52 0 13 0 0 0 87 13 17
2017 AS-02 9 73 18 0 0 0 0 82 0 11
2017 AS-04 24 30 30 8 8 0 0 54 15 13

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 29 27 25 14 2 2 2 58 16 59
2018 AS-01 24 38 24 10 0 5 0 65 10 21
2018 AS-02 40 7 33 13 0 0 7 50 14 15
2017 AS 37 32 18 9 2 0 2 70 11 49
2017 AS-01 35 29 12 13 6 0 6 68 20 17
2017 AS-02 36 45 9 9 0 0 0 82 9 11
2017 AS-04 33 17 42 8 0 0 0 50 8 12

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 20 36 20 14 8 0 2 57 22 59
2018 AS-01 19 43 24 14 0 0 0 62 14 21
2018 AS-02 20 27 40 7 0 0 7 50 7 15
2017 AS 20 42 22 8 6 0 2 63 14 50
2017 AS-01 18 46 19 12 0 0 6 68 12 17
2017 AS-02 18 45 18 0 18 0 0 64 18 11
2017 AS-04 24 23 30 15 8 0 0 47 23 13

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 29 34 17 14 5 0 0 64 19 58
2018 AS-01 33 19 29 14 5 0 0 52 19 21
2018 AS-02 33 53 13 0 0 0 0 87 0 15
2017 AS 26 36 22 4 8 0 4 64 13 50
2017 AS-01 24 29 23 6 13 0 6 56 20 17
2017 AS-02 9 55 18 0 9 0 9 70 10 11
2017 AS-04 32 30 23 8 8 0 0 62 15 13

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 27 25 24 14 8 0 2 53 22 59
2018 AS-01 24 29 10 29 5 0 5 55 35 21
2018 AS-02 20 27 40 7 7 0 0 47 13 15
2017 AS 32 24 24 10 4 0 6 60 15 50
2017 AS-01 29 30 17 12 0 0 12 68 13 17
2017 AS-02 18 36 18 9 9 0 9 60 20 11
2017 AS-04 24 15 38 15 8 0 0 39 23 13

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 67 17 9 0 5 0 2 86 5 58
2018 AS-01 62 19 5 0 10 0 5 85 10 21
2018 AS-02 79 14 7 0 0 0 0 93 0 14
2017 AS 74 18 4 0 3 0 2 93 3 50
2017 AS-01 81 12 0 0 7 0 0 93 7 17
2017 AS-02 55 36 0 0 0 0 9 100 0 11
2017 AS-04 70 15 15 0 0 0 0 85 0 13

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 85 5 2 0 0 0 8 98 0 59
2018 AS-01 86 0 5 0 0 0 10 95 0 21
2018 AS-02 93 0 0 0 0 0 7 100 0 15

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 72 17 3 2 2 0 3 93 4 58
2018 AS-01 81 19 0 0 0 0 0 100 0 21
2018 AS-02 73 20 0 0 0 0 7 100 0 15
2017 AS 72 10 8 0 4 0 6 87 4 50
2017 AS-01 77 12 6 0 6 0 0 88 6 17
2017 AS-02 55 9 9 0 9 0 18 78 11 11
2017 AS-04 77 8 8 0 0 0 8 92 0 13

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 62 20 12 3 3 0 0 82 7 60
2018 AS-01 60 20 10 5 5 0 0 80 10 20
2018 AS-02 69 19 6 0 6 0 0 88 6 16
2017 AS 48 30 10 4 2 0 6 83 6 50
2017 AS-01 59 17 12 6 0 0 6 81 6 17
2017 AS-02 9 55 18 0 9 0 9 70 10 11
2017 AS-04 70 23 0 0 0 0 8 100 0 13

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 72 8 3 12 5 0 0 80 17 60
2018 AS-01 80 5 5 10 0 0 0 85 10 20
2018 AS-02 75 6 6 13 0 0 0 81 13 16
2017 AS 62 18 2 6 5 0 8 86 11 50
2017 AS-01 70 6 0 6 7 0 12 85 15 17
2017 AS-02 45 18 9 0 9 0 18 78 11 11
2017 AS-04 62 30 0 8 0 0 0 92 8 13

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 60 7 2 3 2 0 27 91 7 60
2018 AS-01 60 0 5 0 5 0 30 86 7 20
2018 AS-02 56 13 0 6 0 0 25 92 8 16
2017 AS 56 8 2 2 0 0 32 94 3 50
2017 AS-01 52 6 6 0 0 0 36 91 0 17
2017 AS-02 36 9 0 0 0 0 55 100 0 11
2017 AS-04 70 8 0 8 0 0 15 91 9 13

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 73 8 8 2 3 0 5 86 5 60
2018 AS-01 75 5 10 5 5 0 0 80 10 20
2018 AS-02 69 19 6 0 0 0 6 93 0 16
2017 AS 66 12 6 0 0 0 16 93 0 50
2017 AS-01 71 6 6 0 0 0 17 93 0 17
2017 AS-02 45 18 9 0 0 0 27 88 0 11
2017 AS-04 70 15 8 0 0 0 8 92 0 13

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 80 5 5 2 3 0 5 89 5 60
2018 AS-01 80 5 10 0 5 0 0 85 5 20
2018 AS-02 81 6 6 0 0 0 6 93 0 16
2017 AS 60 10 8 8 7 0 8 76 16 50
2017 AS-01 58 6 17 0 13 0 6 68 14 17
2017 AS-02 55 9 0 9 9 0 18 78 22 11
2017 AS-04 70 15 0 8 0 0 8 92 8 13

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 52 22 15 10 0 0 2 75 10 60
2018 AS-01 40 20 15 25 0 0 0 60 25 20
2018 AS-02 56 19 25 0 0 0 0 75 0 16
2017 AS 49 22 26 0 0 0 4 73 0 50
2017 AS-01 71 0 23 0 0 0 6 76 0 17
2017 AS-02 9 64 18 0 0 0 9 80 0 11
2017 AS-04 54 15 30 0 0 0 0 70 0 13

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 17 25 33 20 5 0 0 42 25 60
2018 AS-01 15 25 50 10 0 0 0 40 10 20
2018 AS-02 25 19 38 19 0 0 0 44 19 16
2017 AS 10 43 30 14 4 0 0 53 18 50
2017 AS-01 17 54 17 12 0 0 0 71 12 17
2017 AS-02 9 45 18 18 9 0 0 55 27 11
2017 AS-04 8 24 46 15 8 0 0 32 23 13

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 7 18 45 18 12 0 0 30 25 60
2018 AS-01 0 15 50 20 15 0 0 35 15 20
2018 AS-02 6 13 56 13 13 0 0 25 19 16
2017 AS 7 14 46 22 12 0 0 34 20 50
2017 AS-01 7 17 40 23 12 0 0 35 25 17
2017 AS-02 9 9 36 36 9 0 0 45 18 11
2017 AS-04 8 15 46 15 16 0 0 32 23 13

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 39 49 7 3 0 2 0 90 3 61
2018 AS-01 24 52 10 10 0 5 0 80 10 21
2018 AS-02 44 56 0 0 0 0 0 100 0 16
2017 AS 37 44 10 4 3 2 0 83 7 49
2017 AS-01 35 40 12 6 7 0 0 75 14 17
2017 AS-02 45 45 9 0 0 0 0 91 0 11
2017 AS-04 34 49 8 0 0 8 0 91 0 12

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 23 34 25 11 5 2 0 58 17 61
2018 AS-01 24 38 24 14 0 0 0 62 14 21
2018 AS-02 25 44 13 6 6 6 0 73 13 16
2017 AS 23 40 22 8 4 3 0 65 13 49
2017 AS-01 12 46 29 6 0 7 0 62 7 17
2017 AS-02 27 36 0 18 18 0 0 64 36 11
2017 AS-04 26 49 25 0 0 0 0 75 0 12
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 38 26 18 7 8 2 2 39 61 61
2018 AS-01 48 24 10 5 5 5 5 53 47 21
2018 AS-02 19 44 25 6 6 0 0 19 81 16
2017 AS 40 26 16 10 2 4 2 42 58 50
2017 AS-01 29 29 25 0 6 6 6 32 68 17
2017 AS-02 55 36 9 0 0 0 0 55 45 11
2017 AS-04 46 8 15 32 0 0 0 46 54 13

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 AS 8 36
2018 AS-02 8 13
2017 AS 17 26
2017 AS-01 33 10

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 AS 17 36
2018 AS-02 0 13
2017 AS 27 26
2017 AS-01 20 10

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 AS 8 36
2018 AS-02 0 13
2017 AS 15 26
2017 AS-01 30 10

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 AS 64 36
2018 AS-02 85 13
2017 AS 62 26
2017 AS-01 62 10

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 AS 11 36
2018 AS-02 8 13
2017 AS 4 26
2017 AS-01 11 10

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 AS 42 36
2018 AS-02 31 13

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 AS 14 36
2018 AS-02 0 13
2017 AS 31 26
2017 AS-01 30 10

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 AS 21 52 12 0 3 12 33
2018 AS-02 36 55 0 0 0 9 11
2017 AS 15 63 11 8 0 4 27
2017 AS-01 10 70 10 11 0 0 10

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 AS 39 61 36
2018 AS-02 38 62 13

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 39 28 11 3 8 3 8 75 13 36
2018 AS-02 54 31 0 0 8 0 8 92 8 13
2017 AS 40 19 11 15 0 0 15 69 18 27
2017 AS-01 38 22 10 11 0 0 19 75 13 10

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 19 6 11 8 19 8 28 39 43 36
2018 AS-02 23 8 0 0 8 8 54 80 20 13
2017 AS 0 15 11 5 12 4 54 35 39 27
2017 AS-01 0 0 19 12 11 10 48 0 54 10

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 54 13 7 8 10 0 8 73 20 61
2018 AS-01 52 14 10 14 10 0 0 67 24 21
2018 AS-02 56 6 6 6 13 0 13 71 21 16
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