2018 Public Service Employee Survey Results for Canadian Space Agency by Question 27. Are you a supervisor?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 41 40 13 6 0 0 0 81 6 158
2018 Non-supervisor 33 48 8 7 2 0 1 82 10 326
2017 Supervisor 48 36 10 4 1 0 0 84 5 154
2017 Non-supervisor 38 42 9 7 3 0 1 81 10 309
2014 Supervisor 47 40 7 4 2 0 0 87 6 134
2014 Non-supervisor 34 41 13 7 3 1 0 76 11 319
2011 Supervisor 54 37 4 4 1 0 1 91 4 185
2011 Non-supervisor 37 40 13 5 3 0 2 79 8 431
2008 Supervisor 41 39 11 7 1 0 1 81 8 160
2008 Non-supervisor 34 40 13 10 2 0 2 75 12 386

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 55 35 9 1 0 0 0 90 1 158
2018 Non-supervisor 41 44 7 5 2 0 0 86 7 326
2017 Supervisor 58 34 4 3 1 0 0 92 4 154
2017 Non-supervisor 43 43 9 3 1 0 0 86 5 308
2014 Supervisor 45 46 6 2 1 0 0 91 3 134
2014 Non-supervisor 39 42 10 8 2 0 0 80 9 319
2011 Supervisor 61 30 5 3 1 0 0 91 4 185
2011 Non-supervisor 47 35 11 5 2 0 0 82 7 430
2008 Supervisor 51 38 7 4 1 0 0 88 5 160
2008 Non-supervisor 43 41 7 8 2 0 0 83 9 386

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 55 36 6 2 1 0 0 91 3 155
2018 Non-supervisor 37 47 7 7 2 0 0 84 9 323
2017 Supervisor 64 31 2 2 1 0 0 95 3 154
2017 Non-supervisor 43 42 8 4 2 0 0 86 6 309
2014 Supervisor 56 37 4 2 1 0 0 93 3 134
2014 Non-supervisor 45 33 10 10 2 0 0 78 12 319
2011 Supervisor 62 30 3 3 1 0 0 93 4 185
2011 Non-supervisor 43 41 8 4 3 0 0 85 7 431
2008 Supervisor 54 37 5 4 0 0 0 91 4 160
2008 Non-supervisor 41 43 6 8 2 0 0 84 10 385

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 38 41 13 5 1 0 1 80 6 157
2018 Non-supervisor 44 36 11 5 3 0 1 81 8 325
2017 Supervisor 39 35 12 9 4 0 0 74 13 154
2017 Non-supervisor 47 36 9 4 2 0 2 84 6 309
2014 Supervisor 33 39 16 7 3 1 1 73 11 134
2014 Non-supervisor 37 37 14 6 4 1 2 76 10 319
2011 Supervisor 36 40 13 7 2 0 1 77 10 185
2011 Non-supervisor 41 37 11 6 4 0 1 79 10 431

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 40 46 8 4 2 0 0 86 6 157
2018 Non-supervisor 37 44 11 5 3 0 0 80 8 326
2017 Supervisor 49 35 8 6 1 0 0 84 7 154
2017 Non-supervisor 35 47 9 6 2 0 0 82 9 309
2014 Supervisor 41 44 10 4 2 0 0 84 6 134
2014 Non-supervisor 34 39 14 10 4 0 0 72 14 319
2011 Supervisor 48 38 8 5 2 0 0 86 6 185
2011 Non-supervisor 40 41 12 4 3 0 0 81 7 431
2008 Supervisor 49 34 8 7 1 0 0 84 8 158
2008 Non-supervisor 38 40 12 8 3 0 0 78 10 385

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 22 44 19 11 4 0 0 66 15 156
2018 Non-supervisor 28 39 15 10 6 1 0 68 17 324
2017 Supervisor 29 33 17 14 7 0 0 62 21 154
2017 Non-supervisor 25 46 11 13 5 0 0 71 19 309
2014 Supervisor 23 46 14 12 5 0 0 69 17 134
2014 Non-supervisor 22 38 18 16 6 0 0 60 22 319
2011 Supervisor 26 39 17 13 6 0 0 65 19 185
2011 Non-supervisor 24 40 18 12 6 0 0 65 18 430

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 23 48 20 7 2 0 0 71 9 158
2018 Non-supervisor 28 43 16 9 3 0 1 72 13 326
2017 Supervisor 30 44 15 8 3 0 0 74 11 154
2017 Non-supervisor 26 44 15 10 5 0 0 70 15 309

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 51 40 5 2 1 0 0 92 3 157
2018 Non-supervisor 42 43 10 5 1 0 0 85 6 324
2017 Supervisor 54 33 9 3 1 0 0 86 5 153
2017 Non-supervisor 35 43 11 6 4 0 0 78 11 308
2014 Supervisor 45 41 11 3 0 0 0 86 3 134
2014 Non-supervisor 32 43 15 7 1 1 0 76 9 319
2011 Supervisor 48 41 7 3 2 0 0 89 5 185
2011 Non-supervisor 38 44 9 5 3 1 0 83 8 431
2008 Supervisor 53 33 6 5 3 0 0 86 8 159
2008 Non-supervisor 41 37 15 5 3 0 0 77 8 385

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 31 43 16 9 1 0 0 74 10 157
2018 Non-supervisor 31 41 16 7 4 0 0 72 11 324
2017 Supervisor 36 36 15 8 5 0 0 71 13 153
2017 Non-supervisor 31 39 13 11 6 1 0 70 16 309

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 53 41 5 1 0 0 0 94 1 156
2018 Non-supervisor 50 39 7 3 1 0 0 89 4 324
2017 Supervisor 59 34 6 1 1 0 0 92 1 154
2017 Non-supervisor 48 39 10 2 1 0 0 87 3 309
2014 Supervisor 64 30 4 1 1 0 0 94 2 134
2014 Non-supervisor 57 29 10 3 1 0 0 86 4 319
2011 Supervisor 67 28 3 2 1 0 0 95 3 185
2011 Non-supervisor 59 33 6 1 1 0 0 92 2 431

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 39 43 13 4 1 0 0 81 5 156
2018 Non-supervisor 28 42 17 9 4 0 0 70 13 324
2017 Supervisor 40 41 8 7 3 0 1 82 10 154
2017 Non-supervisor 27 46 14 7 5 0 1 74 12 308
2014 Supervisor 30 50 10 4 7 0 0 80 10 134
2014 Non-supervisor 23 44 16 12 5 0 0 67 16 319
2011 Supervisor 46 40 5 5 3 0 0 87 8 185
2011 Non-supervisor 32 44 11 6 5 0 0 77 12 431

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 38 40 11 8 3 0 0 78 10 156
2018 Non-supervisor 32 39 15 10 4 0 0 71 14 323
2017 Supervisor 36 38 11 12 3 0 0 74 15 154
2017 Non-supervisor 39 34 11 10 5 0 0 73 16 309
2014 Supervisor 35 42 10 8 5 0 0 77 13 134
2014 Non-supervisor 28 41 15 11 5 0 0 69 16 319

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 31 40 16 8 3 1 1 72 12 157
2018 Non-supervisor 29 42 15 10 2 0 0 72 12 323
2017 Supervisor 33 38 14 12 3 0 0 71 15 154
2017 Non-supervisor 33 40 12 9 4 1 0 75 14 308
2014 Supervisor 31 39 17 8 4 0 1 71 12 134
2014 Non-supervisor 29 42 16 10 3 0 0 71 13 319
2011 Supervisor 36 40 15 5 2 1 1 77 8 185
2011 Non-supervisor 34 44 12 6 3 0 0 78 10 431

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 46 40 12 2 0 0 0 86 2 156
2018 Non-supervisor 45 41 7 5 1 0 0 86 6 325
2017 Supervisor 51 35 8 4 2 0 0 86 6 154
2017 Non-supervisor 42 43 10 3 2 0 0 85 5 309
2014 Supervisor 50 37 9 2 1 0 0 88 3 134
2014 Non-supervisor 44 35 13 6 2 0 0 79 8 319
2011 Supervisor 54 36 6 3 1 0 0 90 4 185
2011 Non-supervisor 48 40 8 3 2 0 0 88 4 431
2008 Supervisor 52 40 3 4 0 0 0 92 4 159
2008 Non-supervisor 42 44 7 5 1 0 0 87 6 386

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 10 34 23 22 11 0 0 44 33 157
2018 Non-supervisor 36 34 18 7 3 1 1 71 10 325
2017 Supervisor 14 29 19 23 14 0 0 44 37 154
2017 Non-supervisor 36 39 14 9 2 0 0 76 11 308
2014 Supervisor 15 34 22 21 8 0 0 49 29 134
2014 Non-supervisor 31 42 18 5 3 0 1 73 9 319
2011 Supervisor 14 30 24 18 12 1 1 45 31 185
2011 Non-supervisor 25 37 22 10 5 0 0 63 16 431
2008 Supervisor 10 27 26 17 19 0 0 37 36 159
2008 Non-supervisor 19 34 26 13 8 0 0 53 22 386

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 14 35 36 10 5 0 0 15 49 157
2018 Non-supervisor 7 27 40 17 4 1 3 22 36 327
2017 Supervisor 14 29 45 8 4 0 1 12 43 154
2017 Non-supervisor 9 25 39 19 5 0 3 25 35 305
2014 Supervisor 14 41 31 10 4 0 0 13 55 134
2014 Non-supervisor 11 31 36 16 6 0 1 22 42 318
2011 Supervisor 14 30 35 13 6 0 1 19 45 184
2011 Non-supervisor 8 28 35 18 7 0 3 26 38 428
2008 Supervisor 18 38 29 12 3 0 0 14 56 160
2008 Non-supervisor 12 32 33 14 6 1 2 21 46 385

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 5 23 40 23 8 0 1 31 28 156
2018 Non-supervisor 7 14 31 27 13 4 4 44 22 325
2017 Supervisor 12 22 31 22 9 1 3 33 35 154
2017 Non-supervisor 6 17 36 20 14 3 4 37 25 304
2014 Supervisor 17 32 33 13 4 1 0 17 50 134
2014 Non-supervisor 15 21 32 17 8 2 5 27 39 318
2011 Supervisor 6 23 35 22 9 3 2 33 31 183
2011 Non-supervisor 5 15 31 25 17 2 4 44 22 427
2008 Supervisor 16 44 27 8 4 1 0 12 61 159
2008 Non-supervisor 11 27 26 20 10 3 3 32 41 386

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 26 31 29 12 2 0 1 14 57 157
2018 Non-supervisor 22 34 24 11 3 3 4 15 59 326
2017 Supervisor 29 32 28 8 3 0 1 11 61 154
2017 Non-supervisor 21 33 24 8 7 2 4 16 58 308
2014 Supervisor 43 26 20 8 3 0 0 11 69 134
2014 Non-supervisor 29 29 25 10 4 1 3 14 60 319
2011 Supervisor 17 34 28 12 8 0 2 20 52 184
2011 Non-supervisor 17 26 31 14 8 2 2 23 45 429
2008 Supervisor 25 29 29 13 3 1 1 15 55 160
2008 Non-supervisor 20 32 27 11 5 1 3 18 54 386

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 15 34 39 9 3 0 0 12 48 156
2018 Non-supervisor 6 22 31 32 6 1 3 39 29 324
2017 Supervisor 13 37 30 15 4 0 1 19 51 154
2017 Non-supervisor 7 16 35 24 15 1 3 40 24 307
2014 Supervisor 16 36 32 13 2 0 1 15 53 134
2014 Non-supervisor 5 20 40 22 8 1 3 31 27 318
2011 Supervisor 11 30 38 16 5 0 0 21 41 184
2011 Non-supervisor 7 23 32 25 10 1 2 36 31 429
2008 Supervisor 21 38 29 9 3 0 0 11 59 160
2008 Non-supervisor 10 29 35 16 7 1 2 24 40 386

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 26 35 26 9 2 0 1 12 62 155
2018 Non-supervisor 12 27 29 18 8 3 4 28 42 327
2017 Supervisor 19 42 24 9 4 1 1 14 62 154
2017 Non-supervisor 13 25 25 18 12 1 6 32 41 306
2014 Supervisor 33 39 25 3 1 0 0 4 72 134
2014 Non-supervisor 15 32 27 13 6 1 6 21 50 318
2011 Supervisor 28 36 22 8 4 1 1 12 66 184
2011 Non-supervisor 13 27 28 18 8 2 4 28 43 428
2008 Supervisor 28 35 28 8 2 0 0 9 63 160
2008 Non-supervisor 18 27 24 17 9 1 4 27 48 386

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 7 14 43 22 11 1 1 34 22 153
2018 Non-supervisor 8 11 26 32 11 5 6 48 22 324
2017 Supervisor 5 15 29 30 17 1 4 49 21 154
2017 Non-supervisor 5 15 25 25 19 3 8 50 23 307
2014 Supervisor 5 11 30 37 13 1 3 51 17 134
2014 Non-supervisor 4 12 25 28 20 2 8 54 19 318
2011 Supervisor 4 13 27 32 17 1 6 53 19 184
2011 Non-supervisor 4 12 26 26 21 5 6 54 17 428
2008 Supervisor 16 23 33 21 8 0 1 28 38 160
2008 Non-supervisor 10 18 23 27 12 3 6 43 31 385

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 10 38 36 13 2 1 0 16 48 157
2018 Non-supervisor 14 27 32 15 5 4 3 22 43 327
2017 Supervisor 14 30 38 10 4 1 2 15 45 154
2017 Non-supervisor 14 22 38 13 7 1 4 21 38 308
2014 Supervisor 19 31 38 7 5 0 1 12 50 134
2014 Non-supervisor 14 25 36 14 6 1 4 21 42 318
Top of Page

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 22 41 17 11 2 3 3 68 14 156
2018 Non-supervisor 25 39 14 10 3 7 2 71 14 325
2017 Supervisor 31 35 16 8 5 2 3 69 14 154
2017 Non-supervisor 25 36 11 7 7 7 8 72 16 309
2014 Supervisor 37 38 13 6 4 1 2 77 10 134
2014 Non-supervisor 25 31 18 9 7 5 5 62 18 319

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 52 38 5 4 1 0 0 90 5 156
2018 Non-supervisor 43 35 10 8 4 1 0 79 11 326
2017 Supervisor 54 32 10 3 1 1 0 86 4 154
2017 Non-supervisor 43 38 9 6 4 0 1 82 9 309
2014 Supervisor 57 30 9 3 1 0 0 88 4 134
2014 Non-supervisor 42 32 10 9 5 1 0 76 14 319

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 15 39 17 10 7 9 4 62 19 156
2018 Non-supervisor 12 19 20 14 7 25 3 43 29 325
2017 Supervisor 15 31 25 13 5 7 5 52 20 154
2017 Non-supervisor 9 14 19 10 7 32 8 39 29 309
2014 Supervisor 17 33 22 13 7 5 3 54 22 134
2014 Non-supervisor 8 20 16 16 8 27 6 41 36 318

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 49 41 5 4 0 0 0 91 4 157
2018 Non-supervisor 49 37 8 4 2 0 0 87 5 326
2017 Supervisor 53 34 8 3 1 0 0 88 4 154
2017 Non-supervisor 48 39 7 4 1 0 0 87 6 309
2014 Supervisor 49 41 7 1 2 0 0 90 3 134
2014 Non-supervisor 46 39 9 4 1 0 0 86 5 319

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 41 47 8 4 0 1 0 88 4 157
2018 Non-supervisor 42 41 11 4 1 1 0 83 5 326
Top of Page

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 38 43 11 6 1 0 1 82 7 154
2018 Non-supervisor 43 34 11 7 3 1 1 78 10 326
2017 Supervisor 41 37 13 7 2 0 0 78 9 153
2017 Non-supervisor 39 41 11 5 3 1 0 81 8 309
2014 Supervisor 38 39 10 9 3 1 1 78 12 134
2014 Non-supervisor 35 43 11 8 3 1 0 78 11 319
2011 Supervisor 38 36 15 8 4 0 0 73 12 185
2011 Non-supervisor 37 35 12 8 5 1 0 73 14 431
2008 Supervisor 24 39 14 13 9 1 1 63 22 160
2008 Non-supervisor 31 33 16 14 6 0 0 64 20 385

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 45 39 10 4 0 0 1 85 4 153
2018 Non-supervisor 51 32 10 4 2 1 0 85 6 326
2017 Supervisor 46 35 10 5 1 0 2 83 7 154
2017 Non-supervisor 49 37 7 2 2 2 1 88 4 309
2014 Supervisor 40 42 10 2 4 1 1 84 6 134
2014 Non-supervisor 45 34 11 4 2 3 0 82 6 319
2011 Supervisor 45 35 12 5 2 1 0 80 7 185
2011 Non-supervisor 45 32 13 5 3 1 0 78 9 431
2008 Supervisor 33 33 18 8 6 2 1 68 14 160
2008 Non-supervisor 37 32 17 8 4 2 1 70 13 386

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 44 37 13 5 0 0 1 82 5 152
2018 Non-supervisor 48 34 11 6 2 0 0 82 7 326
2017 Supervisor 48 38 6 5 2 0 2 87 7 154
2017 Non-supervisor 43 41 9 4 2 1 0 85 6 309
2014 Supervisor 39 43 11 4 2 1 1 82 7 134
2014 Non-supervisor 41 38 10 6 4 1 0 79 10 318
2011 Supervisor 47 34 13 6 1 0 0 80 7 185
2011 Non-supervisor 40 39 11 6 4 0 0 79 10 431
2008 Supervisor 39 36 10 9 6 0 1 75 14 160
2008 Non-supervisor 33 33 16 13 6 0 0 66 19 385

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 57 26 14 2 0 0 1 84 2 153
2018 Non-supervisor 60 25 9 3 3 0 0 85 6 326
2017 Supervisor 54 30 7 3 3 1 2 87 6 154
2017 Non-supervisor 57 30 6 3 2 2 0 88 5 309

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 49 30 13 6 0 0 1 81 6 154
2018 Non-supervisor 53 29 10 3 4 1 0 83 7 326
2017 Supervisor 51 26 13 5 3 0 2 79 8 154
2017 Non-supervisor 52 31 8 4 4 0 0 84 8 309
2014 Supervisor 42 38 13 3 2 1 1 81 5 134
2014 Non-supervisor 48 32 10 7 3 0 0 80 10 319
Top of Page

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 27 30 18 5 3 4 12 68 10 158
2017 Supervisor 23 32 22 7 3 3 11 63 11 153
2014 Supervisor 18 43 15 8 2 2 13 71 12 134

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 24 34 21 13 3 4 0 61 17 158
2018 Non-supervisor 27 34 19 11 3 6 0 66 14 327
2017 Supervisor 27 29 23 13 7 1 0 57 20 154
2017 Non-supervisor 23 37 18 9 4 9 0 66 14 309
2014 Supervisor 27 42 18 6 6 1 0 70 12 134
2014 Non-supervisor 23 40 18 8 3 8 0 68 12 318
2011 Supervisor 24 36 17 13 4 6 0 64 18 185
2011 Non-supervisor 23 34 20 9 4 9 1 63 15 431

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 22 35 19 15 8 1 0 58 23 158
2018 Non-supervisor 22 32 25 15 5 1 0 55 20 325
2017 Supervisor 21 29 23 15 8 3 0 52 24 154
2017 Non-supervisor 18 33 24 13 8 4 0 54 21 309
2014 Supervisor 21 40 23 9 5 1 0 62 14 134
2014 Non-supervisor 16 42 21 13 4 3 0 61 18 318
2011 Supervisor 23 37 21 13 5 1 0 61 19 185
2011 Non-supervisor 23 37 21 9 6 2 0 62 16 431
2008 Supervisor 14 42 20 12 9 3 0 58 22 160
2008 Non-supervisor 19 38 23 11 7 2 0 58 19 386

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 16 33 24 15 9 4 0 51 24 155
2018 Non-supervisor 17 29 25 17 6 6 0 49 24 323
2017 Supervisor 13 25 33 19 9 1 0 38 29 154
2017 Non-supervisor 9 33 27 13 8 9 1 46 23 309
2014 Supervisor 12 37 30 14 6 1 0 50 20 134
2014 Non-supervisor 12 35 26 15 5 8 0 51 21 318
2011 Supervisor 14 33 22 20 9 2 0 48 30 185
2011 Non-supervisor 11 40 21 15 6 7 0 55 23 431
2008 Supervisor 5 34 23 25 10 4 0 40 36 160
2008 Non-supervisor 8 33 27 16 8 8 1 45 26 385

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 16 43 24 14 2 1 0 60 16 158
2018 Non-supervisor 17 33 25 16 4 4 0 52 22 327
2017 Supervisor 22 36 24 12 5 1 0 59 17 153
2017 Non-supervisor 12 46 16 13 8 5 0 62 22 308
2014 Supervisor 19 42 24 11 4 1 0 61 15 134
2014 Non-supervisor 16 37 25 14 5 3 0 55 20 318
2011 Supervisor 16 41 20 17 5 1 0 57 23 185
2011 Non-supervisor 14 43 19 15 7 2 0 58 22 429
2008 Supervisor 16 42 19 14 10 0 0 58 24 160
2008 Non-supervisor 15 38 24 13 7 3 0 55 21 386
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 20 48 15 11 6 0 0 68 17 158
2018 Non-supervisor 22 40 21 11 5 1 0 62 16 324
2017 Supervisor 22 40 19 11 8 0 0 62 19 153
2017 Non-supervisor 22 44 13 13 6 2 0 68 19 308
2014 Supervisor 23 44 20 11 3 0 0 67 14 134
2014 Non-supervisor 25 45 16 8 3 1 1 72 12 318
2011 Supervisor 15 42 16 19 7 1 0 57 27 185
2011 Non-supervisor 23 41 15 15 4 2 0 65 20 430

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 40 36 14 6 2 1 1 78 8 158
2018 Non-supervisor 24 45 14 10 3 2 1 72 13 326
2017 Supervisor 44 38 11 5 2 0 0 82 7 153
2017 Non-supervisor 28 44 14 9 2 3 1 74 11 309
2014 Supervisor 42 44 12 1 1 0 0 86 2 134
2014 Non-supervisor 37 44 8 7 2 2 0 82 9 318
2011 Supervisor 46 39 7 5 2 1 0 86 7 185
2011 Non-supervisor 35 36 11 8 3 5 2 76 12 430
2008 Supervisor 31 38 11 13 6 3 0 71 19 160
2008 Non-supervisor 22 36 15 12 8 4 2 62 22 386

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 31 45 15 4 4 1 0 76 9 157
2018 Non-supervisor 27 44 22 6 1 1 0 71 7 324

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 16 25 24 14 10 7 5 46 26 158
2018 Non-supervisor 14 26 23 14 9 13 1 46 27 326
2017 Supervisor 16 29 17 16 11 6 5 51 30 153
2017 Non-supervisor 16 21 19 16 11 12 4 44 33 308
2014 Supervisor 15 31 27 10 9 7 1 50 21 134
2014 Non-supervisor 16 26 16 18 13 10 2 48 35 318
2011 Supervisor 14 28 22 15 7 12 3 49 26 185
2011 Non-supervisor 12 24 19 13 11 17 3 45 30 431

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 21 46 18 12 3 1 0 67 15 156
2018 Non-supervisor 21 37 20 12 8 3 0 60 20 326
2017 Supervisor 31 38 19 8 4 1 0 69 12 153
2017 Non-supervisor 25 41 12 10 7 3 2 69 18 308
2014 Supervisor 34 42 11 8 5 0 0 76 13 134
2014 Non-supervisor 20 37 21 11 8 3 1 59 19 318
2011 Supervisor 38 34 12 13 3 0 0 72 17 185
2011 Non-supervisor 29 38 13 11 7 2 0 68 19 431
2008 Supervisor 22 38 15 14 9 1 0 61 24 160
2008 Non-supervisor 22 33 18 15 10 2 1 56 26 386

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 12 21 25 22 17 0 2 34 40 154
2018 Non-supervisor 11 23 18 24 19 4 1 36 45 325
2017 Supervisor 15 22 17 28 14 1 3 38 44 152
2017 Non-supervisor 11 17 18 22 24 2 6 31 50 309
2014 Supervisor 10 28 19 21 18 1 4 39 41 134
2014 Non-supervisor 6 16 16 27 30 2 3 23 60 318
2011 Supervisor 14 23 15 24 20 1 3 39 46 185
2011 Non-supervisor 9 22 19 18 24 2 5 34 45 431
2008 Supervisor 14 26 13 23 21 1 2 41 45 159
2008 Non-supervisor 10 23 16 23 23 1 4 35 49 386

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 22 50 20 5 2 2 0 73 7 158
2018 Non-supervisor 16 35 29 11 4 5 0 53 16 325
2017 Supervisor 24 38 22 9 5 2 0 63 14 154
2017 Non-supervisor 15 43 22 9 6 4 1 62 15 308

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 45 42 9 1 1 1 0 88 3 155
2018 Non-supervisor 42 43 11 2 2 1 0 85 4 325
2017 Supervisor 46 41 8 3 1 0 0 87 5 153
2017 Non-supervisor 39 43 9 2 2 4 1 87 4 309
2014 Supervisor 47 37 12 3 1 0 0 84 4 134
2014 Non-supervisor 42 37 13 2 1 4 0 83 4 318

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 42 42 9 3 3 2 0 85 6 156
2018 Non-supervisor 39 46 9 3 2 1 0 86 6 326
2017 Supervisor 43 42 10 4 2 0 0 84 6 154
2017 Non-supervisor 39 41 13 2 3 2 0 82 5 309
2014 Supervisor 45 43 7 1 3 1 0 88 4 134
2014 Non-supervisor 42 39 11 5 2 2 0 83 7 318
2011 Supervisor 41 43 9 3 2 2 0 86 5 185
2011 Non-supervisor 38 43 11 3 3 2 0 83 6 431

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 51 42 4 2 1 0 0 93 3 155
2018 Non-supervisor 47 43 7 3 1 0 0 90 3 326
2017 Supervisor 49 35 10 3 3 0 0 84 6 154
2017 Non-supervisor 48 41 7 3 2 0 0 88 5 309
2014 Supervisor 52 39 5 1 2 0 0 91 4 132
2014 Non-supervisor 49 36 9 3 2 0 0 86 5 318
2011 Supervisor 50 40 7 2 2 0 0 89 4 185
2011 Non-supervisor 44 42 7 4 2 0 0 87 6 430
2008 Supervisor 37 44 12 4 3 0 0 81 8 160
2008 Non-supervisor 31 47 13 7 3 0 1 78 10 386

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 37 39 18 4 1 0 0 76 6 155
2018 Non-supervisor 40 35 15 8 2 0 0 76 10 324
2017 Supervisor 40 36 14 7 4 0 0 76 10 154
2017 Non-supervisor 40 31 19 6 4 1 0 71 9 308
2014 Supervisor 38 38 18 4 2 0 0 76 6 134
2014 Non-supervisor 37 38 13 8 4 0 0 75 12 318
2011 Supervisor 45 38 10 4 3 0 0 83 7 185
2011 Non-supervisor 40 37 13 6 4 0 0 77 9 431

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 34 45 13 5 3 0 0 79 8 156
2018 Non-supervisor 39 36 15 6 3 0 0 75 9 324
2017 Supervisor 35 39 15 7 3 0 0 75 10 154
2017 Non-supervisor 36 36 17 7 3 1 0 72 11 309
2014 Supervisor 36 41 15 6 3 0 0 77 9 134
2014 Non-supervisor 33 41 14 8 3 0 0 75 12 318
2011 Supervisor 44 35 13 5 2 0 0 79 7 185
2011 Non-supervisor 36 43 10 6 5 0 1 79 10 431
2008 Supervisor 29 42 16 11 1 1 0 72 13 160
2008 Non-supervisor 28 42 18 9 2 0 0 71 11 386

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 45 20 23 9 2 1 1 65 11 156
2018 Non-supervisor 41 27 17 8 5 2 0 70 13 326
2017 Supervisor 43 27 17 7 5 1 0 71 12 154
2017 Non-supervisor 39 27 17 6 6 2 2 70 13 309
2014 Supervisor 42 29 20 5 2 3 0 73 7 134
2014 Non-supervisor 40 29 12 11 4 4 1 72 15 318
2011 Supervisor 56 19 9 9 3 3 0 78 13 185
2011 Non-supervisor 42 26 13 7 6 5 1 73 14 431
2008 Supervisor 37 26 18 12 3 4 1 66 15 160
2008 Non-supervisor 33 31 16 10 8 3 0 66 18 386
Top of Page

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Supervisor 22 40 38 158
2018 Non-supervisor 22 51 27 326
2017 Supervisor 19 56 25 153
2017 Non-supervisor 25 44 31 307
2014 Supervisor 13 52 35 134
2014 Non-supervisor 18 46 36 318
2011 Supervisor 18 59 22 185
2011 Non-supervisor 23 53 24 431

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Supervisor 32 31 30 6 0 0 35
2018 Non-supervisor 11 34 36 7 6 5 74
2017 Supervisor 18 27 40 11 0 4 29
2017 Non-supervisor 14 29 30 12 10 4 73
2014 Supervisor 28 29 21 22 9999 0 18
2014 Non-supervisor 16 29 34 14 9999 8 56
2011 Supervisor 35 23 31 6 9999 6 34
2011 Non-supervisor 13 24 35 10 9999 18 96
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 10 90 158
2018 Non-supervisor 12 88 326

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Supervisor 54 17
2018 Non-supervisor 48 40

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 51 17
2018 Non-supervisor 50 40

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 17
2018 Non-supervisor 0 40

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 17
2018 Non-supervisor 0 40

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Supervisor 37 17
2018 Non-supervisor 36 40

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Supervisor 51 17
2018 Non-supervisor 41 40

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Supervisor 36 17
2018 Non-supervisor 49 40

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Supervisor 43 17
2018 Non-supervisor 32 40

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Supervisor 42 17
2018 Non-supervisor 28 40

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Supervisor 42 17
2018 Non-supervisor 53 40

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 17
2018 Non-supervisor 0 40

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Supervisor 34 17
2018 Non-supervisor 29 40

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Supervisor 31 17
2018 Non-supervisor 12 40

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 67 17
2018 Non-supervisor 62 40

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 16
2018 Non-supervisor 20 38

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 65 16
2018 Non-supervisor 45 38

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 16
2018 Non-supervisor 0 38

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 52 16
2018 Non-supervisor 37 38

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 18 19 16 8 4 29 5 57 18 156
2018 Non-supervisor 13 15 22 4 5 37 4 47 16 325
2017 Supervisor 19 26 12 7 4 25 7 66 16 154
2017 Non-supervisor 11 12 13 6 6 41 11 48 25 308
2014 Supervisor 19 23 20 7 4 23 4 58 15 134
2014 Non-supervisor 14 17 15 9 5 34 6 51 23 316

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 34 35 15 7 2 7 0 74 10 158
2018 Non-supervisor 28 38 15 7 2 8 1 73 10 323
2017 Supervisor 34 36 18 7 2 3 0 72 9 154
2017 Non-supervisor 26 41 13 5 3 12 1 76 9 308
2014 Supervisor 35 45 13 3 3 1 0 81 6 134
2014 Non-supervisor 33 39 12 6 3 7 0 78 9 316
2011 Supervisor 33 41 11 6 2 5 1 79 9 185
2011 Non-supervisor 29 40 11 6 3 11 0 78 10 430
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 4 96 158
2018 Non-supervisor 5 95 327

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 21 19 12 3 3 37 5 69 10 158
2018 Non-supervisor 14 15 19 2 2 43 4 56 7 327
2017 Supervisor 23 18 19 2 4 29 5 62 9 153
2017 Non-supervisor 12 12 16 2 2 47 10 55 9 309
2014 Supervisor 19 22 20 1 2 31 4 65 5 134
2014 Non-supervisor 14 13 12 3 2 48 8 61 11 315

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 36 33 15 3 3 10 1 77 7 158
2018 Non-supervisor 29 38 18 3 1 10 1 75 5 325
2017 Supervisor 40 32 18 3 3 4 0 76 6 154
2017 Non-supervisor 31 38 11 2 1 15 2 83 4 308
2014 Supervisor 37 37 16 2 1 7 0 80 3 134
2014 Non-supervisor 27 34 13 4 1 19 2 78 6 315
2011 Supervisor 36 43 12 2 2 6 0 83 4 184
2011 Non-supervisor 34 39 12 3 2 9 0 81 6 431
Top of Page

Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 54 27 13 4 2 0 2 82 5 158
2018 Non-supervisor 39 30 15 7 6 1 3 71 14 326
2017 Supervisor 56 25 10 7 1 0 1 82 8 152
2017 Non-supervisor 42 24 14 8 6 2 4 70 15 308

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 5 19 29 23 24 0 0 24 47 158
2018 Non-supervisor 14 29 32 14 9 0 1 44 23 325
2017 Supervisor 7 17 24 28 22 0 1 24 51 152
2017 Non-supervisor 14 29 27 17 11 0 2 44 28 309

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 7 21 35 23 14 0 0 28 37 155
2018 Non-supervisor 21 33 28 10 6 0 2 55 16 325
2017 Supervisor 7 23 27 30 13 0 0 30 43 152
2017 Non-supervisor 22 27 26 14 7 0 3 51 22 307

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 4 24 32 22 18 0 0 28 40 155
2018 Non-supervisor 18 26 25 15 11 1 2 46 27 324
2017 Supervisor 7 16 29 31 16 0 1 23 48 153
2017 Non-supervisor 18 23 27 15 12 0 4 43 29 309

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 16 31 25 20 7 0 1 48 27 158
2018 Non-supervisor 41 28 17 5 3 1 6 74 8 324
2017 Supervisor 18 34 25 16 7 0 1 52 23 153
2017 Non-supervisor 35 31 17 5 4 0 9 72 9 309

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 18 34 20 19 10 0 0 52 29 158
2018 Non-supervisor 28 34 22 9 6 1 1 63 15 322
2017 Supervisor 20 36 27 12 6 0 0 55 18 152
2017 Non-supervisor 29 28 29 8 5 0 1 58 13 309

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 18 36 25 16 4 0 0 54 21 157
2018 Non-supervisor 25 34 23 11 4 1 2 61 15 323
2017 Supervisor 22 30 27 16 5 1 0 52 21 152
2017 Non-supervisor 24 32 24 12 5 1 2 57 18 308

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 11 26 31 24 8 0 0 37 32 157
2018 Non-supervisor 21 33 30 10 5 0 2 55 14 321
2017 Supervisor 7 30 29 22 11 1 0 38 33 153
2017 Non-supervisor 20 35 20 15 9 0 2 56 24 309

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 15 37 27 15 6 0 0 52 21 155
2018 Non-supervisor 26 34 22 9 6 1 2 62 16 322
2017 Supervisor 18 27 31 17 7 0 1 45 24 153
2017 Non-supervisor 24 35 22 10 7 0 2 60 17 309

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 17 25 29 18 10 0 0 43 28 155
2018 Non-supervisor 31 37 19 7 4 0 2 69 11 320
2017 Supervisor 22 28 20 18 10 1 2 51 28 153
2017 Non-supervisor 29 32 22 8 4 1 4 64 13 309

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 67 25 3 1 4 0 1 92 5 155
2018 Non-supervisor 65 21 7 4 1 0 2 88 5 319
2017 Supervisor 75 18 4 2 0 0 1 94 2 153
2017 Non-supervisor 64 22 9 2 2 0 1 87 4 309

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 89 8 1 1 0 0 1 98 1 157
2018 Non-supervisor 75 12 4 2 0 1 6 94 2 322

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 77 11 7 1 3 0 1 89 4 155
2018 Non-supervisor 72 11 6 3 3 0 5 87 7 322
2017 Supervisor 77 11 3 3 3 1 1 90 7 154
2017 Non-supervisor 70 12 6 3 4 0 5 86 7 307

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 57 23 12 5 3 0 1 81 8 156
2018 Non-supervisor 60 24 8 3 2 0 2 86 6 324
2017 Supervisor 53 33 8 2 3 0 2 87 5 153
2017 Non-supervisor 56 22 11 6 2 0 3 81 7 308

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 62 15 14 6 3 0 1 77 9 156
2018 Non-supervisor 65 16 7 6 4 0 2 83 10 322
2017 Supervisor 60 17 10 5 6 0 2 79 11 154
2017 Non-supervisor 63 17 7 6 3 1 3 83 10 308

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 48 32 12 6 1 0 0 81 7 156
2018 Non-supervisor 58 4 1 1 0 0 36 98 1 325
2017 Supervisor 55 26 15 1 1 0 2 83 2 153
2017 Non-supervisor 58 4 1 2 0 1 34 95 3 308

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 76 13 5 2 2 0 3 92 4 156
2018 Non-supervisor 70 14 5 0 1 0 10 94 1 323
2017 Supervisor 70 19 6 3 1 0 2 91 3 153
2017 Non-supervisor 71 11 4 3 0 1 9 91 4 307

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 88 6 4 1 0 0 1 95 1 156
2018 Non-supervisor 69 13 5 3 3 0 7 88 7 326
2017 Supervisor 82 10 4 2 1 0 1 93 3 154
2017 Non-supervisor 67 12 7 4 5 0 5 83 10 309

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 62 25 8 2 1 0 1 88 3 156
2018 Non-supervisor 52 27 11 5 2 0 3 82 7 325
2017 Supervisor 62 25 8 3 2 0 1 87 5 153
2017 Non-supervisor 50 28 15 3 1 0 3 80 5 309

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 7 19 43 26 6 0 0 26 31 157
2018 Non-supervisor 13 34 40 10 3 0 0 46 13 326
2017 Supervisor 4 18 44 24 10 0 0 21 34 154
2017 Non-supervisor 13 29 38 16 5 0 0 41 20 309

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 10 20 43 20 6 0 0 27 30 158
2018 Non-supervisor 3 16 42 31 8 0 0 39 20 323
2017 Supervisor 6 23 43 18 10 0 0 28 29 154
2017 Non-supervisor 4 18 38 24 15 0 1 39 23 309

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 35 48 11 4 1 1 0 84 5 157
2018 Non-supervisor 30 47 13 5 1 4 0 80 6 327
2017 Supervisor 28 53 11 5 1 3 0 83 6 154
2017 Non-supervisor 29 43 15 7 1 4 1 76 8 308

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 18 40 24 13 5 1 0 59 17 157
2018 Non-supervisor 25 41 19 10 3 2 0 68 13 326
2017 Supervisor 16 44 18 16 6 1 0 60 22 154
2017 Non-supervisor 21 38 21 14 5 1 0 60 19 308
Top of Page

Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 52 27 12 3 3 3 0 53 47 158
2018 Non-supervisor 45 24 16 5 4 4 1 47 53 326
2017 Supervisor 52 25 11 3 1 7 0 56 44 154
2017 Non-supervisor 53 17 9 5 5 9 2 60 40 309

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 4 71
2018 Non-supervisor 14 165
2017 Supervisor 14 65
2017 Non-supervisor 21 109

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 15 71
2018 Non-supervisor 22 165
2017 Supervisor 23 65
2017 Non-supervisor 23 109

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 16 71
2018 Non-supervisor 22 165
2017 Supervisor 11 65
2017 Non-supervisor 14 109

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 54 71
2018 Non-supervisor 48 165
2017 Supervisor 59 65
2017 Non-supervisor 44 109

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Supervisor 1 71
2018 Non-supervisor 10 165
2017 Supervisor 3 65
2017 Non-supervisor 5 109

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 40 71
2018 Non-supervisor 37 165

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 19 71
2018 Non-supervisor 21 165
2017 Supervisor 32 65
2017 Non-supervisor 43 109

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Supervisor 13 63 12 3 0 8 67
2018 Non-supervisor 15 54 14 6 3 8 152
2017 Supervisor 18 58 19 3 0 1 64
2017 Non-supervisor 17 51 12 10 6 5 111

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 47 53 71
2018 Non-supervisor 38 62 162

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 40 34 13 3 3 0 8 80 6 70
2018 Non-supervisor 28 38 15 4 7 1 7 72 12 164
2017 Supervisor 28 26 17 14 3 0 12 61 19 66
2017 Non-supervisor 33 23 15 9 3 0 17 67 14 113

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 19 11 13 7 9 7 34 52 27 70
2018 Non-supervisor 15 14 16 7 17 6 25 42 36 164
2017 Supervisor 11 4 20 9 9 3 43 28 34 66
2017 Non-supervisor 14 12 11 5 17 6 35 44 37 113

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 70 7 6 4 3 1 8 86 8 157
2018 Non-supervisor 61 10 6 6 5 1 12 81 12 326
Report a problem or mistake on this page
Date modified: