2018 Public Service Employee Survey Results for Atlantic Canada Opportunities Agency by Question 82. What is your first official language?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 39 41 8 9 3 0 0 80 12 281
2018 First official language - French 40 43 7 8 1 0 1 84 9 165
2017 First official language - English 37 41 8 12 3 0 0 78 14 293
2017 First official language - French 43 39 7 8 2 0 0 82 10 186
2014 First official language - English 39 37 9 11 3 0 0 76 15 306
2014 First official language - French 40 43 6 7 3 0 1 84 10 189
2011 First official language - English 50 35 7 5 3 0 0 85 8 364
2011 First official language - French 48 34 9 7 1 0 0 83 8 235
2008 First official language - English 44 36 9 7 2 0 1 81 9 403
2008 First official language - French 49 33 9 7 2 0 0 83 9 218

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 55 38 3 3 1 0 0 92 5 282
2018 First official language - French 51 35 8 4 2 0 0 86 6 164
2017 First official language - English 55 33 5 4 3 0 0 87 8 293
2017 First official language - French 56 31 7 4 2 0 0 87 6 187
2014 First official language - English 53 33 5 6 3 0 0 86 9 306
2014 First official language - French 49 31 10 6 3 1 0 80 10 189
2011 First official language - English 59 26 9 4 2 0 0 85 6 365
2011 First official language - French 57 28 7 4 3 0 0 85 8 238
2008 First official language - English 47 40 7 4 2 0 0 87 6 403
2008 First official language - French 51 34 6 7 2 0 0 85 9 218

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 62 33 1 1 2 0 0 95 4 278
2018 First official language - French 56 35 5 3 1 0 0 91 4 162
2017 First official language - English 63 28 3 4 2 0 0 91 6 293
2017 First official language - French 61 28 6 4 2 0 0 89 5 187
2014 First official language - English 60 32 4 2 2 0 0 92 4 306
2014 First official language - French 55 32 5 5 3 0 0 87 9 189
2011 First official language - English 58 36 4 2 1 0 0 94 3 364
2011 First official language - French 60 30 5 2 2 0 0 91 4 237
2008 First official language - English 56 35 3 5 1 0 0 91 6 403
2008 First official language - French 55 33 4 5 4 0 0 88 8 218

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 68 25 4 1 1 0 0 93 2 281
2018 First official language - French 62 31 3 3 1 0 0 93 4 165
2017 First official language - English 63 28 4 2 3 1 0 91 5 292
2017 First official language - French 63 26 5 4 2 0 0 89 6 187
2014 First official language - English 51 30 8 6 3 1 0 82 9 306
2014 First official language - French 55 28 7 6 4 1 0 83 10 189
2011 First official language - English 54 35 5 5 1 0 0 88 6 363
2011 First official language - French 53 33 8 5 2 0 0 86 6 237

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 55 34 4 5 3 0 0 89 8 278
2018 First official language - French 44 39 7 6 4 0 0 83 10 164
2017 First official language - English 46 38 6 7 4 0 0 84 11 290
2017 First official language - French 46 39 7 4 5 0 0 84 9 187
2014 First official language - English 40 39 9 9 3 0 0 80 12 306
2014 First official language - French 41 36 11 7 4 0 0 77 12 189
2011 First official language - English 48 37 7 5 3 0 0 86 8 363
2011 First official language - French 51 35 7 4 2 0 0 86 6 235
2008 First official language - English 45 37 8 7 3 0 0 82 9 399
2008 First official language - French 49 33 10 6 2 0 0 82 8 218

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 39 38 10 7 7 0 0 77 14 282
2018 First official language - French 39 35 13 9 4 0 1 74 13 165
2017 First official language - English 37 28 15 12 8 0 0 65 20 291
2017 First official language - French 42 34 10 9 5 0 0 76 14 187
2014 First official language - English 31 33 17 11 8 0 0 64 19 306
2014 First official language - French 32 40 10 14 4 0 0 71 19 189
2011 First official language - English 34 36 12 12 7 0 0 70 18 362
2011 First official language - French 34 36 12 12 5 0 0 71 17 238

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 38 46 5 7 4 0 0 85 11 282
2018 First official language - French 43 36 14 4 3 0 0 79 7 164
2017 First official language - English 38 40 9 9 4 0 0 78 13 292
2017 First official language - French 45 35 8 9 3 0 0 80 11 187

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 60 31 5 2 1 0 0 91 4 281
2018 First official language - French 55 38 4 2 1 0 0 94 3 165
2017 First official language - English 55 33 6 3 2 0 0 88 6 290
2017 First official language - French 51 39 7 2 3 0 0 89 4 187
2014 First official language - English 51 34 9 5 2 0 0 85 6 306
2014 First official language - French 52 35 9 3 1 0 0 87 4 189
2011 First official language - English 51 37 7 3 1 0 0 88 4 362
2011 First official language - French 48 41 6 4 0 0 0 90 4 237
2008 First official language - English 58 32 5 3 2 0 0 90 5 403
2008 First official language - French 57 33 6 2 1 0 0 90 4 218

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 44 37 5 8 6 0 0 81 14 279
2018 First official language - French 42 35 13 5 5 0 0 77 10 164
2017 First official language - English 37 36 10 10 7 0 0 73 17 291
2017 First official language - French 45 35 9 7 4 0 0 80 11 187

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 70 25 4 1 0 0 0 94 1 280
2018 First official language - French 60 29 6 5 1 0 0 89 6 159
2017 First official language - English 68 24 4 3 1 0 0 92 4 290
2017 First official language - French 60 32 5 2 1 0 0 91 3 187
2014 First official language - English 68 23 7 1 0 0 0 91 2 306
2014 First official language - French 72 20 6 2 0 0 0 92 2 189
2011 First official language - English 68 26 4 1 0 0 0 95 2 365
2011 First official language - French 70 24 3 1 0 0 0 95 2 237

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 42 36 8 9 4 1 0 79 13 281
2018 First official language - French 43 38 10 4 5 0 0 81 8 164
2017 First official language - English 40 36 10 8 6 0 0 77 14 290
2017 First official language - French 50 35 7 5 4 0 0 84 9 187
2014 First official language - English 32 43 11 12 3 0 0 74 15 306
2014 First official language - French 41 38 11 7 4 0 0 79 10 189
2011 First official language - English 40 41 5 12 2 0 0 81 14 362
2011 First official language - French 44 37 10 6 3 0 0 81 9 236

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 49 34 9 6 3 0 0 82 9 277
2018 First official language - French 49 33 10 4 4 0 1 83 7 162
2017 First official language - English 44 32 12 8 4 0 0 76 12 291
2017 First official language - French 50 35 9 3 3 0 1 85 6 187
2014 First official language - English 41 34 10 11 4 0 0 75 15 306
2014 First official language - French 46 33 16 4 2 0 0 78 6 189

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 50 37 6 4 4 0 0 86 8 282
2018 First official language - French 43 38 9 8 2 0 0 81 10 165
2017 First official language - English 45 35 7 9 3 1 0 81 12 291
2017 First official language - French 51 36 7 4 3 0 0 86 6 187
2014 First official language - English 40 32 12 12 3 1 0 73 15 306
2014 First official language - French 48 35 11 5 2 0 0 82 7 189
2011 First official language - English 53 34 7 4 1 1 0 88 5 363
2011 First official language - French 48 40 8 3 0 0 0 89 3 236

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 61 29 5 3 2 0 0 90 5 281
2018 First official language - French 53 31 8 6 2 0 0 84 9 165
2017 First official language - English 53 37 4 3 3 0 0 90 5 290
2017 First official language - French 53 32 7 6 2 0 1 85 8 186
2014 First official language - English 49 32 12 5 2 0 0 81 7 306
2014 First official language - French 56 25 11 6 1 0 0 81 8 189
2011 First official language - English 54 37 4 1 3 0 0 91 4 364
2011 First official language - French 57 33 5 4 1 0 0 90 5 237
2008 First official language - English 53 38 3 4 2 0 0 91 5 403
2008 First official language - French 55 34 6 4 1 0 0 89 5 217

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 42 36 14 4 2 0 0 79 7 283
2018 First official language - French 41 38 10 8 3 0 0 79 11 164
2017 First official language - English 39 40 11 6 2 0 0 80 9 292
2017 First official language - French 40 37 15 5 3 0 0 77 8 187
2014 First official language - English 34 39 16 8 3 0 0 73 11 306
2014 First official language - French 35 37 16 8 4 0 0 72 12 189
2011 First official language - English 38 35 19 6 2 0 0 73 8 361
2011 First official language - French 37 38 20 4 1 0 0 75 5 238
2008 First official language - English 32 40 19 5 4 0 0 72 9 403
2008 First official language - French 34 35 22 5 3 0 1 70 8 218

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 6 16 41 25 11 0 0 36 22 278
2018 First official language - French 10 30 36 19 5 0 0 24 40 165
2017 First official language - English 9 18 41 21 10 0 1 31 27 292
2017 First official language - French 10 24 39 16 8 2 1 25 35 186
2014 First official language - English 4 20 40 24 10 0 2 34 25 305
2014 First official language - French 6 23 36 22 11 0 2 33 30 189
2011 First official language - English 4 20 38 23 13 1 1 37 24 363
2011 First official language - French 5 25 34 22 11 0 3 34 31 238
2008 First official language - English 6 17 41 24 8 1 2 33 24 402
2008 First official language - French 6 21 35 20 16 1 1 37 28 218

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 4 9 26 34 25 1 0 60 14 277
2018 First official language - French 6 24 30 24 12 3 1 38 31 165
2017 First official language - English 6 10 26 32 24 0 1 57 17 290
2017 First official language - French 8 10 33 25 21 1 2 48 19 184
2014 First official language - English 5 17 28 33 14 1 2 48 23 305
2014 First official language - French 11 12 29 26 18 1 3 46 24 189
2011 First official language - English 4 10 29 29 26 1 2 56 15 360
2011 First official language - French 7 13 29 26 21 2 3 49 20 237
2008 First official language - English 6 10 25 35 21 0 2 58 16 401
2008 First official language - French 5 12 20 37 21 2 2 61 18 218

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 11 25 37 15 11 0 0 26 36 278
2018 First official language - French 12 26 32 22 7 1 1 29 38 165
2017 First official language - English 25 24 31 11 7 0 1 19 50 291
2017 First official language - French 15 31 30 13 8 1 2 22 47 186
2014 First official language - English 17 25 33 14 7 0 3 22 44 304
2014 First official language - French 14 22 36 15 11 0 3 27 37 189
2011 First official language - English 10 17 39 19 13 0 2 33 27 363
2011 First official language - French 12 25 36 15 9 0 3 25 39 234
2008 First official language - English 10 20 33 25 8 0 3 34 32 402
2008 First official language - French 12 24 31 18 13 1 1 31 37 218

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 3 8 37 34 17 0 0 52 11 277
2018 First official language - French 4 18 30 38 9 1 1 48 22 165
2017 First official language - English 7 10 34 33 14 0 1 48 18 293
2017 First official language - French 7 17 39 25 9 1 1 36 24 186
2014 First official language - English 4 10 41 31 12 0 1 44 14 302
2014 First official language - French 6 14 43 24 11 0 2 36 21 189
2011 First official language - English 5 11 34 34 15 0 1 50 16 361
2011 First official language - French 6 16 42 23 10 0 2 34 23 237
2008 First official language - English 6 12 36 30 15 0 2 45 18 400
2008 First official language - French 4 18 32 30 13 0 2 44 23 218

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 8 21 32 24 14 1 0 38 29 278
2018 First official language - French 16 21 31 21 10 1 1 31 38 165
2017 First official language - English 12 19 31 24 13 1 2 37 31 292
2017 First official language - French 14 27 33 17 6 2 1 24 42 186
2014 First official language - English 16 25 33 16 8 0 2 24 42 304
2014 First official language - French 20 29 29 13 7 1 1 20 50 189
2011 First official language - English 9 21 32 22 14 0 1 37 30 361
2011 First official language - French 13 23 30 18 12 0 4 31 38 237
2008 First official language - English 8 15 32 28 14 0 2 43 24 401
2008 First official language - French 9 21 28 25 15 0 1 41 30 218

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 4 11 27 33 24 0 1 57 15 277
2018 First official language - French 8 23 26 30 11 1 1 42 32 162
2017 First official language - English 5 10 27 30 24 1 4 57 15 292
2017 First official language - French 7 11 28 33 15 3 2 51 20 185
2014 First official language - English 4 11 27 32 22 1 2 56 15 305
2014 First official language - French 8 17 24 26 20 1 4 48 26 189
2011 First official language - English 3 7 24 37 25 1 3 65 11 361
2011 First official language - French 5 10 30 28 23 0 4 54 15 235
2008 First official language - English 6 12 24 31 24 1 3 56 19 400
2008 First official language - French 7 19 26 27 16 1 4 45 27 218

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 10 21 39 18 11 0 0 29 32 279
2018 First official language - French 7 23 38 20 10 1 0 31 30 164
2017 First official language - English 18 22 32 17 7 1 2 25 41 291
2017 First official language - French 12 19 32 26 7 1 2 34 32 185
2014 First official language - English 18 23 31 16 9 1 2 25 42 305
2014 First official language - French 10 18 39 20 10 1 2 31 29 189
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 31 31 15 9 6 5 3 67 17 280
2018 First official language - French 29 37 15 10 2 4 2 70 13 164
2017 First official language - English 34 30 14 9 6 5 2 69 17 293
2017 First official language - French 34 31 16 5 5 6 3 73 10 187
2014 First official language - English 35 29 15 9 5 2 4 69 15 306
2014 First official language - French 42 25 12 8 6 2 4 71 16 189

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 53 25 8 6 7 1 0 79 13 280
2018 First official language - French 50 33 7 7 4 0 0 83 10 163
2017 First official language - English 49 28 7 8 8 0 0 76 16 293
2017 First official language - French 54 36 3 4 3 1 0 90 8 186
2014 First official language - English 47 29 8 9 6 0 1 77 15 306
2014 First official language - French 55 24 7 9 4 0 1 80 13 189

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 18 26 14 17 10 12 2 52 31 281
2018 First official language - French 19 32 14 13 6 12 4 61 22 164
2017 First official language - English 18 20 14 19 11 15 2 47 36 292
2017 First official language - French 17 29 17 7 8 16 5 59 19 187
2014 First official language - English 15 24 16 17 13 11 3 46 35 306
2014 First official language - French 20 25 16 14 11 10 4 53 29 189

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 61 26 3 8 2 0 0 87 10 278
2018 First official language - French 55 38 3 3 0 0 0 93 4 164
2017 First official language - English 54 32 5 6 2 0 0 87 8 292
2017 First official language - French 58 32 4 3 2 0 0 90 6 186
2014 First official language - English 49 35 6 8 2 0 0 84 10 306
2014 First official language - French 59 28 5 6 1 0 0 87 7 189

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 54 32 5 6 3 0 0 86 8 282
2018 First official language - French 52 37 7 3 1 1 0 89 4 164
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 54 29 7 6 3 0 0 83 10 282
2018 First official language - French 50 34 7 3 4 1 1 85 7 165
2017 First official language - English 48 34 9 6 3 0 0 82 9 293
2017 First official language - French 52 33 10 3 2 0 1 85 5 186
2014 First official language - English 45 31 9 9 5 0 1 77 14 306
2014 First official language - French 45 31 14 6 4 1 0 76 10 189
2011 First official language - English 47 31 9 9 4 0 0 78 13 364
2011 First official language - French 45 30 13 10 2 0 0 74 13 237
2008 First official language - English 38 35 8 10 8 1 0 74 18 402
2008 First official language - French 47 33 9 6 5 0 0 80 11 218

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 64 21 7 5 2 1 0 86 7 282
2018 First official language - French 58 24 9 5 2 0 2 84 7 165
2017 First official language - English 57 23 7 7 2 2 0 83 10 293
2017 First official language - French 59 28 8 2 2 1 1 88 4 187
2014 First official language - English 55 27 11 4 2 1 1 83 7 306
2014 First official language - French 56 25 9 6 2 2 0 82 9 189
2011 First official language - English 56 24 8 6 4 1 1 82 10 363
2011 First official language - French 51 25 13 6 3 2 0 78 9 238
2008 First official language - English 49 26 10 8 4 2 0 77 13 402
2008 First official language - French 55 28 10 2 5 1 0 83 7 218

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 59 23 8 7 3 0 0 82 10 279
2018 First official language - French 58 31 2 6 2 0 1 89 9 165
2017 First official language - English 49 32 7 7 5 0 0 81 12 292
2017 First official language - French 55 29 8 4 3 0 1 85 7 187
2014 First official language - English 52 25 10 9 3 0 1 77 13 305
2014 First official language - French 53 28 7 9 3 1 0 82 12 189
2011 First official language - English 49 29 8 8 5 0 0 78 13 365
2011 First official language - French 45 32 11 8 4 0 0 77 12 237
2008 First official language - English 40 32 9 11 7 1 0 74 18 403
2008 First official language - French 50 28 10 6 6 0 0 78 12 218

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 70 18 7 2 2 0 0 89 4 278
2018 First official language - French 68 23 2 3 3 1 1 92 6 165
2017 First official language - English 64 22 7 4 2 1 0 87 6 293
2017 First official language - French 70 19 5 3 2 1 0 90 5 187

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 61 23 8 6 3 0 0 84 9 282
2018 First official language - French 59 27 6 5 3 0 1 86 8 165
2017 First official language - English 59 26 7 5 2 0 1 86 7 293
2017 First official language - French 65 21 8 3 3 0 0 86 6 187
2014 First official language - English 57 23 8 6 5 0 1 81 11 306
2014 First official language - French 59 25 8 5 3 1 0 84 8 189
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 45 31 10 7 1 3 3 81 8 83
2018 First official language - French 36 27 14 9 0 0 14 74 10 44
2017 First official language - English 48 27 5 11 4 1 5 80 15 86
2017 First official language - French 36 38 6 4 0 4 10 87 5 47
2014 First official language - English 37 37 11 5 6 0 4 77 12 93
2014 First official language - French 44 21 15 9 0 4 7 73 10 48

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 44 32 8 7 6 2 0 79 13 283
2018 First official language - French 37 40 13 8 2 0 0 76 10 165
2017 First official language - English 42 31 10 8 6 2 0 75 14 293
2017 First official language - French 39 40 9 5 5 2 0 81 10 187
2014 First official language - English 34 33 12 11 8 2 0 68 20 306
2014 First official language - French 41 33 13 7 4 2 0 75 11 189
2011 First official language - English 34 33 13 12 7 1 0 68 19 363
2011 First official language - French 34 38 13 7 4 3 0 75 11 237

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 42 35 6 9 6 1 0 78 15 282
2018 First official language - French 40 35 16 5 4 0 0 74 9 165
2017 First official language - English 42 34 10 6 7 0 0 76 14 291
2017 First official language - French 35 41 13 5 5 1 0 76 11 187
2014 First official language - English 33 34 11 11 9 1 1 69 21 306
2014 First official language - French 38 33 13 11 4 1 0 72 15 189
2011 First official language - English 36 34 13 8 7 1 0 71 16 362
2011 First official language - French 33 38 17 9 3 1 0 71 12 237
2008 First official language - English 36 33 13 8 8 1 0 70 16 401
2008 First official language - French 41 39 6 8 5 0 0 81 13 218

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 31 40 11 10 6 2 0 72 17 282
2018 First official language - French 26 42 17 10 4 2 0 69 14 165
2017 First official language - English 29 34 13 13 8 3 0 65 22 292
2017 First official language - French 24 43 16 8 6 3 0 69 15 187
2014 First official language - English 24 36 15 16 8 2 0 61 25 305
2014 First official language - French 31 31 19 13 5 2 0 63 18 189
2011 First official language - English 22 39 14 17 6 3 0 62 24 362
2011 First official language - French 20 42 21 10 3 3 0 64 14 235
2008 First official language - English 21 44 13 12 6 4 0 68 19 403
2008 First official language - French 30 42 8 12 6 2 0 73 18 218

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 28 37 10 13 11 1 0 66 24 282
2018 First official language - French 22 40 18 13 6 1 0 62 19 165
2017 First official language - English 28 32 12 16 11 2 0 61 28 291
2017 First official language - French 28 38 15 11 8 0 0 66 19 187
2014 First official language - English 21 34 12 20 10 2 0 56 31 305
2014 First official language - French 29 32 18 13 6 1 0 62 19 189
2011 First official language - English 19 38 14 20 8 1 0 58 28 365
2011 First official language - French 18 41 17 14 8 2 0 60 22 237
2008 First official language - English 21 39 12 17 10 1 0 61 27 403
2008 First official language - French 27 43 12 10 7 1 0 70 17 218
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 39 44 7 7 3 0 0 83 10 281
2018 First official language - French 33 47 11 7 2 0 0 80 9 165
2017 First official language - English 36 41 10 9 3 0 0 77 12 293
2017 First official language - French 42 41 7 6 4 0 0 83 9 187
2014 First official language - English 38 40 10 8 3 1 0 79 12 306
2014 First official language - French 40 40 11 6 3 0 0 80 8 189
2011 First official language - English 34 47 8 9 3 1 0 81 12 364
2011 First official language - French 38 40 9 9 3 1 0 79 12 235

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 46 33 9 7 3 1 1 80 10 281
2018 First official language - French 40 44 6 6 2 1 0 85 8 165
2017 First official language - English 48 33 8 7 3 1 1 83 10 293
2017 First official language - French 44 41 6 5 2 1 1 87 7 187
2014 First official language - English 47 31 8 7 4 2 1 80 12 306
2014 First official language - French 52 30 10 4 2 2 1 84 6 189
2011 First official language - English 51 27 8 7 5 2 1 80 12 363
2011 First official language - French 47 32 7 6 4 4 0 82 10 235
2008 First official language - English 42 33 11 7 5 2 0 76 13 403
2008 First official language - French 43 37 8 5 5 2 1 82 10 218

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 46 30 14 4 5 1 0 77 9 282
2018 First official language - French 41 40 14 3 1 1 0 82 4 165

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 28 22 18 10 12 8 2 56 24 283
2018 First official language - French 20 27 17 13 12 8 2 53 28 165
2017 First official language - English 25 21 15 15 15 6 4 51 33 292
2017 First official language - French 22 18 16 15 13 11 4 47 34 186
2014 First official language - English 19 29 13 16 14 7 2 52 33 306
2014 First official language - French 20 20 22 15 16 4 2 44 33 188
2011 First official language - English 19 22 21 14 14 6 2 45 31 361
2011 First official language - French 19 19 19 18 11 10 3 44 34 236

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 45 29 10 9 6 1 0 75 15 282
2018 First official language - French 33 40 13 10 2 2 0 75 12 164
2017 First official language - English 41 33 8 10 6 1 1 76 16 293
2017 First official language - French 47 38 7 3 2 2 0 87 5 187
2014 First official language - English 35 32 12 10 7 2 1 69 18 306
2014 First official language - French 41 33 11 7 6 2 0 75 13 189
2011 First official language - English 49 32 6 8 5 1 0 82 13 365
2011 First official language - French 46 35 11 5 1 1 0 82 7 238
2008 First official language - English 45 35 8 6 5 0 0 81 11 403
2008 First official language - French 58 28 6 5 2 0 0 87 7 218

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 28 25 13 11 19 0 2 55 32 282
2018 First official language - French 25 29 19 14 11 0 2 55 26 164
2017 First official language - English 28 21 9 20 18 2 3 51 39 292
2017 First official language - French 29 30 16 12 7 2 3 62 21 187
2014 First official language - English 21 23 13 17 20 2 3 47 39 306
2014 First official language - French 24 28 14 15 18 1 1 52 34 189
2011 First official language - English 16 29 13 17 23 0 1 46 41 364
2011 First official language - French 20 28 18 17 14 2 2 50 32 238
2008 First official language - English 16 32 11 19 20 0 1 49 39 403
2008 First official language - French 26 31 13 17 10 1 1 59 27 217

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 43 31 11 8 6 1 0 75 14 282
2018 First official language - French 31 41 20 5 2 1 0 73 7 165
2017 First official language - English 35 35 14 7 7 2 0 72 14 292
2017 First official language - French 31 45 12 5 3 4 1 79 9 187

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 44 37 10 5 3 1 0 81 8 281
2018 First official language - French 52 36 8 3 0 1 0 89 3 165
2017 First official language - English 45 29 15 4 3 2 1 77 8 292
2017 First official language - French 53 33 6 2 3 3 0 89 5 187
2014 First official language - English 44 31 15 4 3 3 0 78 7 305
2014 First official language - French 59 26 7 5 1 3 0 87 5 189

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 50 35 6 6 3 1 0 85 9 280
2018 First official language - French 58 31 5 4 1 1 0 90 5 165
2017 First official language - English 47 37 10 4 2 1 0 84 6 292
2017 First official language - French 54 35 4 4 2 1 0 89 6 187
2014 First official language - English 47 30 11 6 3 2 0 79 9 306
2014 First official language - French 61 27 6 3 1 2 0 90 4 189
2011 First official language - English 42 36 12 6 1 2 0 81 7 363
2011 First official language - French 46 41 8 3 2 0 0 87 5 237

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 63 25 4 5 3 0 0 88 8 281
2018 First official language - French 65 26 4 2 2 0 0 92 5 164
2017 First official language - English 57 29 5 6 3 0 0 86 8 293
2017 First official language - French 62 29 4 3 2 0 0 91 5 187
2014 First official language - English 55 31 7 5 3 0 0 86 8 305
2014 First official language - French 65 26 6 3 1 1 0 91 3 189
2011 First official language - English 52 36 7 4 2 0 0 88 5 363
2011 First official language - French 56 31 9 3 1 0 0 87 5 237
2008 First official language - English 48 37 7 5 3 0 0 85 8 403
2008 First official language - French 56 36 3 2 2 0 0 93 4 218

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 61 23 7 5 4 0 0 84 9 279
2018 First official language - French 57 30 7 4 2 0 0 87 6 165
2017 First official language - English 54 30 8 5 3 0 0 84 8 293
2017 First official language - French 62 26 6 3 3 0 0 88 6 186
2014 First official language - English 48 29 12 7 4 0 0 77 11 306
2014 First official language - French 58 26 9 6 1 0 0 84 7 188
2011 First official language - English 48 36 9 5 2 0 0 84 7 360
2011 First official language - French 58 25 10 4 2 0 0 83 7 238

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 60 23 6 6 4 0 0 83 11 281
2018 First official language - French 53 33 9 5 1 0 0 86 6 163
2017 First official language - English 55 28 8 7 2 0 0 83 9 293
2017 First official language - French 63 25 4 4 3 0 0 89 8 186
2014 First official language - English 48 30 10 8 3 0 0 78 12 306
2014 First official language - French 53 30 9 8 1 0 0 83 8 189
2011 First official language - English 47 35 11 5 3 0 0 82 7 359
2011 First official language - French 55 30 9 5 2 0 0 85 6 238
2008 First official language - English 49 32 7 9 3 0 0 81 12 402
2008 First official language - French 59 31 5 4 2 0 0 89 6 218

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 55 20 13 6 5 1 0 76 12 282
2018 First official language - French 51 19 14 10 4 3 0 72 14 165
2017 First official language - English 50 17 15 6 6 6 1 72 13 293
2017 First official language - French 55 19 13 5 5 3 0 77 10 187
2014 First official language - English 46 21 13 8 8 2 1 69 17 306
2014 First official language - French 56 18 13 8 2 3 0 76 11 189
2011 First official language - English 48 24 13 7 5 3 0 75 12 363
2011 First official language - French 52 24 11 6 5 2 0 77 12 237
2008 First official language - English 40 22 14 14 6 4 0 65 21 403
2008 First official language - French 51 20 14 7 5 2 0 73 12 218
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 First official language - English 19 46 36 282
2018 First official language - French 24 43 32 165
2017 First official language - English 23 44 34 293
2017 First official language - French 26 46 29 187
2014 First official language - English 19 46 35 306
2014 First official language - French 23 38 39 189
2011 First official language - English 15 54 31 364
2011 First official language - French 18 50 32 237

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 First official language - English 30 30 23 2 10 5 53
2018 First official language - French 32 25 28 9 3 3 40
2017 First official language - English 31 25 26 3 12 3 66
2017 First official language - French 23 36 21 2 11 6 47
2014 First official language - English 14 31 27 14 9999 15 57
2014 First official language - French 14 42 25 10 9999 9 43
2011 First official language - English 26 31 31 7 9999 5 55
2011 First official language - French 21 28 36 0 9999 14 42
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 First official language - English 10 90 282
2018 First official language - French 11 89 165

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 First official language - English 58 29
2018 First official language - French 45 18

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 First official language - English 66 29
2018 First official language - French 60 18

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 First official language - English 0 29
2018 First official language - French 0 18

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 First official language - English 0 29
2018 First official language - French 0 18

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 First official language - English 38 29
2018 First official language - French 32 18

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 First official language - English 24 29
2018 First official language - French 27 18

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 First official language - English 48 29
2018 First official language - French 32 18

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 First official language - English 51 29
2018 First official language - French 27 18

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 First official language - English 45 29
2018 First official language - French 33 18

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 First official language - English 0 29
2018 First official language - French 0 18

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 First official language - English 0 29
2018 First official language - French 0 18

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 First official language - English 38 29
2018 First official language - French 44 18

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 41 29
2018 First official language - French 68 18

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 0 29
2018 First official language - French 0 18

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 0 29
2018 First official language - French 0 17

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 0 29
2018 First official language - French 0 17

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 First official language - English 27 29
2018 First official language - French 35 17

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 First official language - English 59 29
2018 First official language - French 47 17

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 0 29
2018 First official language - French 0 17

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 76 29
2018 First official language - French 71 17

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 22 17 18 5 6 25 7 58 16 282
2018 First official language - French 19 15 22 4 8 26 6 50 18 163
2017 First official language - English 24 14 21 5 5 25 7 55 14 292
2017 First official language - French 18 14 17 4 4 34 9 56 14 187
2014 First official language - English 22 14 21 4 6 26 7 54 14 306
2014 First official language - French 22 18 17 5 5 26 7 60 15 189

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 44 26 14 5 4 5 0 75 10 282
2018 First official language - French 42 34 13 5 2 4 0 79 7 163
2017 First official language - English 42 26 12 5 5 8 1 75 11 293
2017 First official language - French 37 36 12 3 4 8 1 79 7 186
2014 First official language - English 34 31 17 5 6 7 1 71 11 306
2014 First official language - French 42 27 15 4 3 9 0 76 8 189
2011 First official language - English 36 40 11 6 2 5 0 80 8 363
2011 First official language - French 46 36 9 3 3 3 0 85 6 236
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 First official language - English 6 94 281
2018 First official language - French 4 96 165

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 25 14 21 1 4 29 5 59 9 281
2018 First official language - French 19 12 24 2 3 36 5 51 9 164
2017 First official language - English 22 16 17 2 1 36 6 64 6 291
2017 First official language - French 19 10 15 1 3 46 6 60 9 187
2014 First official language - English 25 12 21 2 1 31 7 62 4 306
2014 First official language - French 21 14 16 2 0 40 5 66 4 189

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 48 22 15 4 3 7 0 76 8 280
2018 First official language - French 39 32 14 3 1 9 1 79 5 165
2017 First official language - English 41 28 14 2 2 12 1 79 5 291
2017 First official language - French 40 37 10 1 4 8 1 84 5 186
2014 First official language - English 42 23 18 5 1 10 2 73 6 306
2014 First official language - French 44 27 13 3 0 12 0 81 4 189
2011 First official language - English 44 33 15 3 1 4 0 81 4 364
2011 First official language - French 48 32 10 2 1 8 0 87 3 238
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 58 26 9 5 2 0 1 85 6 282
2018 First official language - French 50 28 13 4 2 0 4 80 7 164
2017 First official language - English 54 24 15 5 2 1 1 78 7 289
2017 First official language - French 47 23 12 8 7 0 2 72 16 187

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 19 39 27 9 5 0 1 58 14 281
2018 First official language - French 14 35 29 11 10 0 1 49 21 164
2017 First official language - English 25 34 24 12 5 0 0 59 17 292
2017 First official language - French 17 27 36 13 7 0 0 44 20 187

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 33 35 23 6 3 0 0 68 8 282
2018 First official language - French 21 36 23 15 4 1 1 58 19 163
2017 First official language - English 34 33 19 9 4 0 1 68 13 292
2017 First official language - French 18 40 25 9 6 1 0 59 16 187

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 31 31 21 12 4 0 1 62 16 280
2018 First official language - French 20 26 26 14 12 2 1 47 26 163
2017 First official language - English 34 29 20 11 6 0 0 63 17 292
2017 First official language - French 21 25 27 16 8 1 2 48 25 185

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 58 26 10 4 0 0 2 86 4 282
2018 First official language - French 57 23 10 6 2 0 3 82 8 163
2017 First official language - English 56 24 11 2 1 0 4 84 4 292
2017 First official language - French 47 30 10 4 3 1 7 83 7 185

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 39 36 15 6 4 0 0 75 10 281
2018 First official language - French 40 32 17 7 3 0 0 73 10 163
2017 First official language - English 33 38 20 4 4 0 0 72 8 290
2017 First official language - French 36 30 19 7 7 0 1 66 15 186

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 29 41 17 8 4 0 1 71 12 283
2018 First official language - French 30 35 22 9 2 0 2 67 11 165
2017 First official language - English 29 34 20 10 6 1 1 63 16 291
2017 First official language - French 38 29 20 8 4 0 0 67 13 186

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 27 38 23 9 3 0 0 64 13 281
2018 First official language - French 17 35 31 11 6 0 1 52 17 165
2017 First official language - English 25 37 19 12 5 1 0 63 18 291
2017 First official language - French 20 38 22 12 8 0 0 58 21 185

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 35 31 23 7 3 0 1 67 10 282
2018 First official language - French 27 27 25 12 5 1 2 56 18 165
2017 First official language - English 35 31 18 10 5 0 1 66 16 291
2017 First official language - French 30 36 18 7 9 1 0 67 15 186

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 32 39 19 6 3 0 0 71 9 282
2018 First official language - French 21 36 25 13 4 0 1 57 17 163
2017 First official language - English 36 32 19 9 4 0 0 68 13 291
2017 First official language - French 25 36 27 8 4 0 1 61 12 186

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 70 18 6 2 3 0 1 88 6 282
2018 First official language - French 65 19 10 2 1 0 2 86 3 165
2017 First official language - English 71 16 8 2 2 0 1 88 4 292
2017 First official language - French 67 19 7 2 3 0 3 88 4 186

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 85 8 2 2 1 0 2 95 3 282
2018 First official language - French 75 15 5 1 0 0 4 94 1 164

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 80 9 4 2 2 1 2 91 5 282
2018 First official language - French 75 9 7 4 2 0 3 87 6 164
2017 First official language - English 78 12 5 2 1 2 0 92 3 293
2017 First official language - French 78 9 5 3 2 1 3 90 5 186

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 59 28 7 4 1 0 1 87 6 282
2018 First official language - French 59 30 7 2 1 0 1 90 3 165
2017 First official language - English 63 27 7 2 1 0 0 91 2 292
2017 First official language - French 60 26 8 4 2 0 1 87 6 187

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 62 21 8 7 2 0 0 83 9 281
2018 First official language - French 57 22 12 5 2 0 1 81 8 165
2017 First official language - English 63 18 11 3 3 0 1 82 7 291
2017 First official language - French 64 19 8 4 3 0 2 84 7 187

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 50 14 6 1 0 0 30 90 1 279
2018 First official language - French 46 15 9 1 0 1 30 87 1 165
2017 First official language - English 53 14 5 1 1 0 26 90 3 292
2017 First official language - French 51 10 5 2 0 0 33 91 2 186

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 69 20 6 2 0 0 2 91 2 279
2018 First official language - French 64 20 12 1 0 0 4 87 1 165
2017 First official language - English 71 19 5 2 2 0 2 92 4 290
2017 First official language - French 68 19 3 3 1 0 6 93 4 185

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 76 14 5 2 1 0 1 91 4 282
2018 First official language - French 70 18 6 3 1 0 2 90 4 165
2017 First official language - English 70 19 6 1 3 0 1 89 5 292
2017 First official language - French 74 18 5 1 1 0 1 93 2 187

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 55 28 12 3 1 0 1 84 4 279
2018 First official language - French 49 32 13 5 1 0 1 82 6 164
2017 First official language - English 54 30 11 2 2 0 1 85 4 292
2017 First official language - French 53 26 12 5 2 0 1 80 7 187

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 19 49 23 8 0 0 0 68 9 283
2018 First official language - French 19 34 34 9 3 0 0 53 13 165
2017 First official language - English 15 44 31 7 3 0 0 59 10 293
2017 First official language - French 12 44 35 6 3 0 0 55 10 187

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 5 14 36 31 14 0 0 45 19 281
2018 First official language - French 9 14 43 24 10 0 0 34 23 164
2017 First official language - English 4 14 44 30 9 0 0 39 18 293
2017 First official language - French 8 17 43 23 10 0 0 33 24 187

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 58 29 8 3 1 1 0 88 4 280
2018 First official language - French 58 29 7 4 1 1 0 88 5 163
2017 First official language - English 51 37 7 4 1 0 0 88 6 292
2017 First official language - French 46 43 7 3 1 1 0 90 4 186

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 46 33 8 6 5 1 0 80 12 282
2018 First official language - French 41 36 14 6 2 1 0 78 7 164
2017 First official language - English 37 39 11 9 4 1 0 76 14 292
2017 First official language - French 32 46 13 5 4 0 0 78 9 187
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 61 25 7 4 2 2 0 62 38 282
2018 First official language - French 54 25 12 2 3 3 1 56 44 165
2017 First official language - English 48 27 11 5 3 7 0 51 49 293
2017 First official language - French 49 26 13 5 4 3 0 51 49 187

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 10 106
2018 First official language - French 16 69
2017 First official language - English 15 132
2017 First official language - French 11 88

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 17 106
2018 First official language - French 27 69
2017 First official language - English 21 132
2017 First official language - French 26 88

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 22 106
2018 First official language - French 15 69
2017 First official language - English 22 132
2017 First official language - French 12 88

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 47 106
2018 First official language - French 45 69
2017 First official language - English 45 132
2017 First official language - French 53 88

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 First official language - English 1 106
2018 First official language - French 3 69
2017 First official language - English 2 132
2017 First official language - French 3 88

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 26 106
2018 First official language - French 37 69

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 32 106
2018 First official language - French 26 69
2017 First official language - English 43 132
2017 First official language - French 44 88

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 First official language - English 9 56 17 9 4 5 98
2018 First official language - French 13 59 15 3 1 9 67
2017 First official language - English 17 62 14 5 0 2 130
2017 First official language - French 14 63 15 3 1 4 85

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 First official language - English 71 29 105
2018 First official language - French 84 16 68

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 45 21 9 12 3 0 10 73 17 105
2018 First official language - French 53 22 7 7 4 0 6 80 13 69
2017 First official language - English 33 33 10 7 7 2 8 73 15 133
2017 First official language - French 39 18 11 15 9 2 6 63 26 89

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 11 11 11 12 11 6 37 40 41 105
2018 First official language - French 12 14 6 9 16 3 41 46 43 69
2017 First official language - English 9 12 13 9 11 7 39 38 38 133
2017 First official language - French 6 12 7 10 20 2 45 32 56 89

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 76 7 7 2 2 1 4 87 5 282
2018 First official language - French 55 13 13 4 7 1 8 74 12 164
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