2018 Public Service Employee Survey Results for Atlantic Canada Opportunities Agency by Question 79. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	32	50	12	3	3	0	82	6	34
2018	Administration and operations	40	41	6	10	4	0	80	14	81
2018	Human resources	34	24	4	21	13	4	60	35	22
2018	Financial management	55	32	3	9	0	0	88	9	33
2018	Information management	32	48	5	9	6	0	80	15	19
2018	Information technology	38	32	30	0	0	0	70	0	13
2018	Evaluation	38	54	0	8	0	0	92	8	24
2018	Policy	55	31	9	5	0	0	86	5	42
2018	Project management	26	49	8	14	3	0	75	17	77
2018	Other services to the public	46	43	5	3	3	0	88	6	35
2018	None of the above	49	36	5	10	0	0	85	10	39
2017	Communications or public affairs	47	42	2	7	2	0	88	10	41
2017	Administration and operations	32	45	9	13	1	0	77	14	87
2017	Human resources	31	32	0	26	10	0	63	37	19
2017	Financial management	43	46	0	9	3	0	88	12	35
2017	Information management	21	52	5	23	0	0	73	23	19
2017	Information technology	47	41	12	0	0	0	88	0	17
2017	Evaluation	57	27	8	4	4	0	85	8	26
2017	Policy	45	29	14	12	0	0	73	12	42
2017	Project management	35	46	7	7	4	0	81	12	66
2017	Other services to the public	45	28	9	15	3	0	72	18	33
2017	None of the above	43	38	9	7	3	0	81	10	58
2014	Communications or public affairs	40	49	0	8	0	3	91	9	35
2014	Administration and operations	46	34	8	8	4	0	80	13	120
2014	Human resources	39	50	10	0	0	0	90	0	20
2014	Financial management	51	29	9	11	0	0	80	11	35
2014	Information management	21	38	9	24	9	0	59	32	22
2014	Information technology	30	39	8	15	8	0	69	23	13
2014	Evaluation	40	38	16	6	0	0	77	6	32
2014	Other services to the public	26	48	9	15	1	0	74	16	75
2014	None of the above	41	39	9	9	3	0	80	11	105

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	47	47	3	3	0	0	94	3	34
2018	Administration and operations	46	37	6	6	4	0	84	10	80
2018	Human resources	50	31	9	9	0	0	81	9	22
2018	Financial management	77	21	3	0	0	0	97	0	33
2018	Information management	33	57	0	10	0	0	90	10	19
2018	Information technology	61	32	0	8	0	0	92	8	13
2018	Evaluation	66	34	0	0	0	0	100	0	24
2018	Policy	64	31	2	2	0	0	95	2	42
2018	Project management	56	36	4	1	3	0	92	4	77
2018	Other services to the public	61	34	3	0	3	0	94	3	35
2018	None of the above	53	35	7	5	0	0	87	5	40
2017	Communications or public affairs	46	49	2	2	0	0	95	2	41
2017	Administration and operations	49	24	13	10	3	0	73	14	87
2017	Human resources	47	32	10	10	0	0	79	10	19
2017	Financial management	71	23	0	0	6	0	94	6	35
2017	Information management	41	39	15	0	5	0	80	5	19
2017	Information technology	88	12	0	0	0	0	100	0	17
2017	Evaluation	58	38	0	4	0	0	96	4	26
2017	Policy	64	28	2	0	5	0	93	5	42
2017	Project management	41	44	8	2	6	0	85	8	66
2017	Other services to the public	57	37	0	3	3	0	94	6	33
2017	None of the above	71	20	4	5	0	0	91	5	59
2014	Communications or public affairs	63	23	9	6	0	0	86	6	35
2014	Administration and operations	49	28	11	5	7	1	78	12	120
2014	Human resources	70	5	15	10	0	0	75	10	20
2014	Financial management	65	27	3	3	3	0	91	6	35
2014	Information management	30	49	9	13	0	0	78	13	22
2014	Information technology	85	8	0	0	7	0	93	7	13
2014	Evaluation	63	31	3	3	0	0	94	3	32
2014	Other services to the public	40	48	3	7	3	0	88	9	75
2014	None of the above	50	40	3	5	2	0	90	7	105

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	61	36	3	0	0	97	0	33
2018	Administration and operations	55	36	0	4	5	91	9	80
2018	Human resources	45	41	5	8	0	86	8	22
2018	Financial management	77	18	3	3	0	95	3	33
2018	Information management	56	34	5	5	0	90	5	20
2018	Information technology	76	24	0	0	0	100	0	12
2018	Evaluation	54	46	0	0	0	100	0	24
2018	Policy	76	24	0	0	0	100	0	42
2018	Project management	56	35	6	0	3	92	3	76
2018	Other services to the public	66	26	0	0	9	91	9	35
2018	None of the above	58	40	3	0	0	97	0	38
2017	Communications or public affairs	68	27	2	2	0	95	2	41
2017	Administration and operations	57	23	5	13	2	80	15	87
2017	Human resources	52	37	11	0	0	89	0	19
2017	Financial management	80	11	3	0	6	91	6	35
2017	Information management	62	23	6	5	5	85	9	19
2017	Information technology	83	17	0	0	0	100	0	17
2017	Evaluation	65	31	0	4	0	96	4	26
2017	Policy	64	31	2	0	2	95	2	42
2017	Project management	53	36	5	3	3	89	6	66
2017	Other services to the public	54	43	0	0	3	97	3	33
2017	None of the above	70	24	3	3	0	93	3	59
2014	Communications or public affairs	66	28	3	3	0	94	3	35
2014	Administration and operations	58	28	4	4	6	86	10	120
2014	Human resources	65	25	10	0	0	90	0	20
2014	Financial management	59	32	3	3	3	91	6	35
2014	Information management	45	43	4	8	0	87	8	22
2014	Information technology	85	8	0	0	7	93	7	13
2014	Evaluation	73	18	6	3	0	91	3	32
2014	Other services to the public	48	44	3	3	3	92	5	75
2014	None of the above	59	34	4	2	2	92	4	105

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	62	35	0	3	0	0	0	97	3	34
2018	Administration and operations	59	33	2	2	2	0	0	93	5	81
2018	Human resources	52	38	5	0	5	0	0	90	5	22
2018	Financial management	85	15	0	0	0	0	0	100	0	33
2018	Information management	53	32	10	5	0	0	0	85	5	19
2018	Information technology	84	16	0	0	0	0	0	100	0	13
2018	Evaluation	79	12	4	4	0	0	0	92	4	24
2018	Policy	73	22	2	2	0	0	0	95	2	41
2018	Project management	59	34	4	3	1	0	0	92	4	77
2018	Other services to the public	72	17	6	3	3	0	0	89	6	35
2018	None of the above	67	25	5	3	0	0	0	93	3	40
2017	Communications or public affairs	54	39	0	5	2	0	0	93	7	41
2017	Administration and operations	65	28	3	2	1	0	0	93	4	87
2017	Human resources	73	21	5	0	0	0	0	95	0	19
2017	Financial management	78	16	0	0	6	0	0	94	6	35
2017	Information management	49	35	6	5	0	6	0	89	5	19
2017	Information technology	65	17	6	0	6	6	0	88	6	17
2017	Evaluation	65	31	0	4	0	0	0	96	4	26
2017	Policy	54	31	13	2	0	0	0	85	2	41
2017	Project management	65	31	0	1	2	2	0	97	3	66
2017	Other services to the public	57	33	6	0	3	0	0	91	3	33
2017	None of the above	68	17	7	5	3	0	0	85	9	59
2014	Communications or public affairs	60	26	9	6	0	0	0	86	6	35
2014	Administration and operations	58	23	11	6	3	0	0	81	8	120
2014	Human resources	51	24	5	10	5	0	5	79	16	20
2014	Financial management	74	17	6	0	3	0	0	91	3	35
2014	Information management	41	17	13	9	21	0	0	57	30	22
2014	Information technology	61	23	0	0	0	15	0	100	0	13
2014	Evaluation	44	43	0	7	3	3	0	90	10	32
2014	Other services to the public	47	40	3	7	4	0	0	87	11	75
2014	None of the above	49	32	10	7	3	0	0	81	9	105

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	44	36	11	6	3	80	9	34
2018	Administration and operations	49	36	6	6	3	85	9	80
2018	Human resources	31	54	0	9	5	86	14	22
2018	Financial management	66	31	0	0	3	97	3	32
2018	Information management	32	46	0	6	16	78	22	19
2018	Information technology	59	33	0	9	0	91	9	12
2018	Evaluation	50	50	0	0	0	100	0	24
2018	Policy	55	31	2	12	0	86	12	42
2018	Project management	53	36	5	2	3	90	5	77
2018	Other services to the public	64	27	3	3	3	91	6	33
2018	None of the above	50	27	7	7	8	77	15	40
2017	Communications or public affairs	37	49	5	7	2	86	10	41
2017	Administration and operations	45	29	11	7	9	73	16	87
2017	Human resources	26	69	5	0	0	95	0	19
2017	Financial management	59	33	0	6	3	91	9	35
2017	Information management	45	34	6	0	15	79	15	18
2017	Information technology	64	30	0	0	6	94	6	17
2017	Evaluation	58	35	0	8	0	92	8	26
2017	Policy	52	22	17	5	5	74	10	42
2017	Project management	42	45	3	6	5	86	11	65
2017	Other services to the public	36	58	3	3	0	94	3	33
2017	None of the above	54	34	5	7	0	88	7	59
2014	Communications or public affairs	46	37	6	11	0	83	11	35
2014	Administration and operations	42	33	11	9	5	75	14	120
2014	Human resources	40	40	10	5	5	80	10	20
2014	Financial management	59	29	3	6	3	88	9	35
2014	Information management	17	54	12	13	4	70	17	22
2014	Information technology	62	15	8	8	7	77	15	13
2014	Evaluation	46	35	10	7	3	81	9	32
2014	Other services to the public	30	53	7	8	3	83	11	75
2014	None of the above	40	46	7	6	2	86	8	105

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	26	50	12	9	3	0	77	12	34
2018	Administration and operations	45	28	10	6	10	1	74	16	81
2018	Human resources	36	36	9	19	0	0	72	19	22
2018	Financial management	47	42	9	3	0	0	88	3	33
2018	Information management	21	42	16	5	16	0	63	21	19
2018	Information technology	46	30	8	16	0	0	76	16	13
2018	Evaluation	59	29	4	4	4	0	88	8	24
2018	Policy	50	40	0	9	0	0	91	9	42
2018	Project management	30	36	21	5	8	0	66	13	77
2018	Other services to the public	37	40	14	6	3	0	77	9	35
2018	None of the above	43	30	2	12	13	0	72	25	40
2017	Communications or public affairs	33	36	10	17	5	0	69	22	41
2017	Administration and operations	43	26	15	14	2	0	69	16	87
2017	Human resources	42	31	21	6	0	0	73	6	19
2017	Financial management	56	27	11	0	6	0	83	6	35
2017	Information management	33	25	6	26	10	0	58	36	19
2017	Information technology	53	18	12	6	12	0	71	17	17
2017	Evaluation	53	31	8	4	4	0	84	8	26
2017	Policy	49	22	17	10	3	0	71	12	41
2017	Project management	29	33	15	13	9	0	62	22	66
2017	Other services to the public	18	49	12	9	13	0	66	22	33
2017	None of the above	43	29	8	9	10	0	73	19	59
2014	Communications or public affairs	40	43	3	11	3	0	83	14	35
2014	Administration and operations	41	32	8	12	8	0	73	20	120
2014	Human resources	35	30	20	15	0	0	65	15	20
2014	Financial management	29	48	12	9	3	0	77	11	35
2014	Information management	8	26	12	26	28	0	34	54	22
2014	Information technology	38	31	8	8	15	0	69	23	13
2014	Evaluation	33	28	22	10	7	0	61	16	32
2014	Other services to the public	24	38	21	11	7	0	61	18	75
2014	None of the above	31	36	16	14	4	0	67	17	105

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	35	50	9	3	3	85	6	34
2018	Administration and operations	39	46	7	5	4	84	9	81
2018	Human resources	45	19	18	9	9	63	19	22
2018	Financial management	64	33	3	0	0	97	0	33
2018	Information management	12	73	5	5	5	84	11	18
2018	Information technology	46	30	16	8	0	76	8	13
2018	Evaluation	41	46	8	4	0	88	4	24
2018	Policy	48	38	7	5	2	86	7	42
2018	Project management	35	39	12	10	4	74	14	77
2018	Other services to the public	37	48	0	9	6	86	14	35
2018	None of the above	40	32	13	5	10	72	15	40
2017	Communications or public affairs	33	48	7	7	5	81	12	41
2017	Administration and operations	47	33	13	7	0	80	7	87
2017	Human resources	42	42	11	6	0	84	6	19
2017	Financial management	60	28	3	3	6	88	9	35
2017	Information management	32	37	16	5	10	69	14	19
2017	Information technology	65	35	0	0	0	100	0	17
2017	Evaluation	38	50	8	0	4	88	4	26
2017	Policy	40	29	9	12	10	69	21	42
2017	Project management	26	47	8	15	5	73	20	66
2017	Other services to the public	27	42	16	12	3	69	15	33
2017	None of the above	49	31	5	12	3	79	15	59

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	56	41	3	0	0	0	97	0	34
2018	Administration and operations	53	33	10	2	1	0	86	4	81
2018	Human resources	37	53	10	0	0	0	90	0	21
2018	Financial management	81	19	0	0	0	0	100	0	33
2018	Information management	48	47	0	5	0	0	95	5	19
2018	Information technology	84	16	0	0	0	0	100	0	13
2018	Evaluation	58	38	4	0	0	0	96	0	24
2018	Policy	65	21	9	2	2	0	86	5	42
2018	Project management	52	39	4	2	3	0	91	5	77
2018	Other services to the public	77	11	0	9	3	0	88	12	35
2018	None of the above	53	42	0	5	0	0	95	5	40
2017	Communications or public affairs	52	39	10	0	0	0	90	0	41
2017	Administration and operations	57	28	11	1	3	0	85	4	87
2017	Human resources	46	42	6	6	0	0	89	6	19
2017	Financial management	67	27	0	3	3	0	94	6	35
2017	Information management	37	48	0	9	5	0	86	14	19
2017	Information technology	59	41	0	0	0	0	100	0	17
2017	Evaluation	54	43	0	0	4	0	96	4	26
2017	Policy	52	33	2	5	7	0	86	12	42
2017	Project management	50	40	2	5	3	0	91	8	64
2017	Other services to the public	42	39	12	6	0	0	82	6	33
2017	None of the above	61	29	5	2	2	2	91	3	59
2014	Communications or public affairs	49	48	3	0	0	0	97	0	35
2014	Administration and operations	57	25	14	1	2	0	82	3	120
2014	Human resources	50	35	15	0	0	0	85	0	20
2014	Financial management	71	23	6	0	0	0	94	0	35
2014	Information management	34	58	8	0	0	0	92	0	22
2014	Information technology	69	23	0	8	0	0	92	8	13
2014	Evaluation	55	25	13	7	0	0	80	7	32
2014	Other services to the public	44	43	7	5	1	0	87	7	75
2014	None of the above	48	41	5	6	0	0	90	6	105

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	32	57	5	3	3	0	89	6	34
2018	Administration and operations	43	37	5	9	6	0	80	15	80
2018	Human resources	23	43	15	14	4	0	66	19	22
2018	Financial management	64	24	3	8	0	0	88	8	33
2018	Information management	21	57	6	6	10	0	78	16	19
2018	Information technology	54	22	8	16	0	0	76	16	13
2018	Evaluation	58	29	8	4	0	0	88	4	24
2018	Policy	60	28	2	7	2	0	88	9	42
2018	Project management	32	44	11	5	8	0	76	13	75
2018	Other services to the public	54	20	17	3	6	0	74	9	34
2018	None of the above	37	30	12	8	12	0	67	20	40
2017	Communications or public affairs	38	48	5	7	2	0	86	10	41
2017	Administration and operations	44	28	13	9	6	0	72	15	87
2017	Human resources	42	37	0	16	6	0	78	22	19
2017	Financial management	61	24	6	3	6	0	86	9	35
2017	Information management	32	27	6	16	19	0	59	35	19
2017	Information technology	59	18	6	12	6	0	77	17	17
2017	Evaluation	50	43	4	0	4	0	92	4	26
2017	Policy	46	22	17	10	5	0	68	15	41
2017	Project management	27	47	11	7	6	2	76	14	66
2017	Other services to the public	17	64	9	6	3	0	82	9	33
2017	None of the above	43	31	12	9	5	0	74	14	59

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	53	38	9	0	0	91	0	34
2018	Administration and operations	65	24	6	5	0	89	5	79
2018	Human resources	67	23	5	5	0	90	5	22
2018	Financial management	81	16	0	3	0	97	3	32
2018	Information management	55	45	0	0	0	100	0	19
2018	Information technology	70	22	0	8	0	92	8	13
2018	Evaluation	61	39	0	0	0	100	0	23
2018	Policy	76	17	7	0	0	93	0	42
2018	Project management	68	25	4	0	3	93	3	76
2018	Other services to the public	69	25	3	3	0	94	3	35
2018	None of the above	66	21	5	8	0	87	8	38
2017	Communications or public affairs	52	44	5	0	0	95	0	41
2017	Administration and operations	62	19	11	9	0	80	9	86
2017	Human resources	42	47	11	0	0	89	0	19
2017	Financial management	78	19	0	0	3	97	3	35
2017	Information management	66	24	5	5	0	90	5	18
2017	Information technology	82	18	0	0	0	100	0	17
2017	Evaluation	81	19	0	0	0	100	0	26
2017	Policy	64	22	9	2	2	86	5	42
2017	Project management	63	29	2	3	3	92	6	66
2017	Other services to the public	63	37	0	0	0	100	0	33
2017	None of the above	73	24	2	2	0	97	2	59
2014	Communications or public affairs	72	26	3	0	0	97	0	35
2014	Administration and operations	70	19	9	1	1	89	2	120
2014	Human resources	65	25	10	0	0	90	0	20
2014	Financial management	79	18	0	3	0	97	3	35
2014	Information management	75	25	0	0	0	100	0	22
2014	Information technology	77	15	7	0	0	93	0	13
2014	Evaluation	74	19	7	0	0	93	0	32
2014	Other services to the public	68	22	7	3	0	91	3	75
2014	None of the above	66	26	6	2	0	92	2	105

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	26	54	11	6	3	0	80	9	34
2018	Administration and operations	48	30	9	7	6	0	78	14	80
2018	Human resources	27	41	0	23	8	0	69	31	22
2018	Financial management	68	27	5	0	0	0	95	0	33
2018	Information management	22	37	21	10	10	0	59	20	19
2018	Information technology	62	38	0	0	0	0	100	0	13
2018	Evaluation	42	45	4	8	0	0	88	8	24
2018	Policy	62	24	5	5	5	0	86	10	42
2018	Project management	28	50	11	7	4	0	79	10	77
2018	Other services to the public	37	34	9	6	12	3	74	18	35
2018	None of the above	51	21	18	5	5	0	72	10	39
2017	Communications or public affairs	32	51	12	5	0	0	83	5	41
2017	Administration and operations	53	24	9	7	7	0	77	14	86
2017	Human resources	31	47	5	16	0	0	78	16	19
2017	Financial management	68	20	6	3	3	0	88	6	34
2017	Information management	32	37	10	11	10	0	68	21	19
2017	Information technology	41	53	6	0	0	0	94	0	17
2017	Evaluation	42	50	4	0	4	0	92	4	26
2017	Policy	47	28	15	7	2	0	76	10	42
2017	Project management	38	38	8	9	6	2	77	15	66
2017	Other services to the public	33	49	9	6	3	0	82	9	33
2017	None of the above	46	32	7	9	7	0	78	15	59
2014	Communications or public affairs	20	63	9	8	0	0	83	8	35
2014	Administration and operations	43	30	14	9	3	0	73	13	120
2014	Human resources	49	41	10	0	0	0	90	0	20
2014	Financial management	40	43	8	8	0	0	83	8	35
2014	Information management	21	30	4	19	26	0	51	45	22
2014	Information technology	62	23	0	15	0	0	85	15	13
2014	Evaluation	24	53	7	10	7	0	77	16	32
2014	Other services to the public	30	46	10	14	1	0	76	15	75
2014	None of the above	35	43	14	7	1	0	77	8	105

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	41	47	6	3	3	0	88	6	34
2018	Administration and operations	47	33	9	4	7	0	80	11	81
2018	Human resources	37	43	5	10	4	0	80	14	21
2018	Financial management	65	32	3	0	0	0	97	0	33
2018	Information management	26	42	16	5	11	0	68	16	19
2018	Information technology	62	22	0	16	0	0	84	16	13
2018	Evaluation	54	29	8	8	0	0	83	8	24
2018	Policy	60	32	5	2	0	0	93	2	40
2018	Project management	43	36	11	5	5	0	79	11	75
2018	Other services to the public	56	21	15	3	5	0	77	8	34
2018	None of the above	62	15	18	5	0	0	77	5	39
2017	Communications or public affairs	35	44	14	7	0	0	79	7	41
2017	Administration and operations	51	32	9	6	2	0	82	8	86
2017	Human resources	36	48	10	5	0	0	84	5	19
2017	Financial management	75	13	6	3	3	0	88	6	35
2017	Information management	37	43	5	6	10	0	80	16	19
2017	Information technology	59	30	12	0	0	0	88	0	17
2017	Evaluation	61	23	12	0	4	0	84	4	26
2017	Policy	43	28	14	2	12	0	71	14	42
2017	Project management	36	42	9	9	2	2	80	11	66
2017	Other services to the public	29	40	12	12	6	0	69	18	33
2017	None of the above	54	30	9	5	2	0	84	7	59
2014	Communications or public affairs	40	43	9	6	3	0	83	8	35
2014	Administration and operations	50	31	11	7	2	0	80	9	120
2014	Human resources	49	25	20	5	0	0	74	5	20
2014	Financial management	54	37	6	3	0	0	92	3	35
2014	Information management	21	39	4	23	13	0	60	36	22
2014	Information technology	62	23	8	8	0	0	85	8	13
2014	Evaluation	45	29	10	13	3	0	74	16	32
2014	Other services to the public	34	41	12	11	1	0	76	12	75
2014	None of the above	40	31	15	8	6	0	71	14	105

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	38	50	9	0	3	0	88	3	34
2018	Administration and operations	50	31	9	6	5	0	80	11	81
2018	Human resources	31	36	14	14	4	0	67	19	22
2018	Financial management	67	33	0	0	0	0	100	0	33
2018	Information management	32	52	6	5	5	0	84	10	19
2018	Information technology	62	14	0	16	8	0	76	24	13
2018	Evaluation	50	42	0	8	0	0	92	8	24
2018	Policy	55	36	2	5	2	0	91	7	42
2018	Project management	36	47	5	6	5	0	83	11	77
2018	Other services to the public	57	29	8	3	3	0	86	6	35
2018	None of the above	55	30	10	5	0	0	85	5	40
2017	Communications or public affairs	42	46	7	5	0	0	88	5	41
2017	Administration and operations	45	42	8	5	0	0	87	5	86
2017	Human resources	21	47	21	11	0	0	68	11	19
2017	Financial management	70	19	3	6	3	0	89	9	35
2017	Information management	37	37	10	16	0	0	74	16	19
2017	Information technology	83	17	0	0	0	0	100	0	17
2017	Evaluation	61	27	8	0	4	0	88	4	26
2017	Policy	50	31	10	2	7	0	81	10	42
2017	Project management	42	40	3	9	3	3	85	12	66
2017	Other services to the public	30	49	9	12	0	0	78	12	33
2017	None of the above	56	27	7	7	3	0	83	10	59
2014	Communications or public affairs	51	29	12	6	0	3	82	6	35
2014	Administration and operations	51	27	13	7	2	0	78	9	120
2014	Human resources	40	45	10	5	0	0	85	5	20
2014	Financial management	48	40	9	3	0	0	89	3	35
2014	Information management	25	26	19	12	17	0	51	30	22
2014	Information technology	54	23	0	23	0	0	77	23	13
2014	Evaluation	39	41	10	10	0	0	80	10	32
2014	Other services to the public	29	46	11	11	4	0	74	15	75
2014	None of the above	45	25	15	11	3	1	71	14	105

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	53	35	9	3	0	0	88	3	34
2018	Administration and operations	53	30	10	5	2	0	83	7	81
2018	Human resources	48	33	4	9	5	0	81	14	22
2018	Financial management	71	29	0	0	0	0	100	0	33
2018	Information management	53	37	0	10	0	0	90	10	19
2018	Information technology	54	30	8	8	0	0	84	8	13
2018	Evaluation	58	38	0	4	0	0	96	4	24
2018	Policy	67	21	5	7	0	0	88	7	42
2018	Project management	64	29	5	0	3	0	92	3	77
2018	Other services to the public	64	26	5	0	6	0	89	6	35
2018	None of the above	54	28	8	8	3	0	82	11	39
2017	Communications or public affairs	53	28	15	5	0	0	81	5	40
2017	Administration and operations	54	31	4	6	4	0	86	10	86
2017	Human resources	37	48	5	10	0	0	85	10	19
2017	Financial management	72	23	0	0	6	0	94	6	35
2017	Information management	42	38	10	5	5	0	80	10	19
2017	Information technology	70	30	0	0	0	0	100	0	17
2017	Evaluation	52	44	4	0	0	0	96	0	25
2017	Policy	50	28	12	5	2	3	80	7	42
2017	Project management	53	36	5	3	3	0	89	6	66
2017	Other services to the public	48	43	0	9	0	0	91	9	33
2017	None of the above	59	34	3	3	0	0	93	3	59
2014	Communications or public affairs	54	29	6	11	0	0	83	11	35
2014	Administration and operations	57	26	10	3	3	0	83	6	120
2014	Human resources	60	20	15	5	0	0	80	5	20
2014	Financial management	65	17	12	6	0	0	82	6	35
2014	Information management	21	62	13	4	0	0	83	4	22
2014	Information technology	77	15	7	0	0	0	93	0	13
2014	Evaluation	53	38	3	3	3	0	91	6	32
2014	Other services to the public	44	40	8	5	3	0	84	8	75
2014	None of the above	47	32	13	7	1	0	79	8	105

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	47	41	9	3	0	0	88	3	34
2018	Administration and operations	42	36	14	6	2	0	78	9	81
2018	Human resources	31	37	14	14	4	0	68	18	22
2018	Financial management	33	61	3	3	0	0	94	3	33
2018	Information management	45	35	15	0	5	0	80	5	20
2018	Information technology	62	8	14	8	8	0	70	16	13
2018	Evaluation	46	50	4	0	0	0	96	0	24
2018	Policy	46	44	5	3	2	0	90	5	41
2018	Project management	39	30	17	10	4	0	69	14	77
2018	Other services to the public	55	22	14	6	3	0	77	9	35
2018	None of the above	37	38	17	3	2	2	77	5	40
2017	Communications or public affairs	41	39	13	7	0	0	80	7	41
2017	Administration and operations	52	35	9	2	1	0	87	3	86
2017	Human resources	42	21	17	5	15	0	63	20	19
2017	Financial management	37	52	8	3	0	0	89	3	35
2017	Information management	61	23	11	0	5	0	84	5	19
2017	Information technology	47	42	6	6	0	0	88	6	17
2017	Evaluation	41	35	20	4	0	0	77	4	26
2017	Policy	43	36	12	7	2	0	79	9	42
2017	Project management	29	46	17	7	0	2	76	7	66
2017	Other services to the public	30	37	24	9	0	0	67	9	33
2017	None of the above	27	48	11	10	3	0	75	14	59
2014	Communications or public affairs	32	60	9	0	0	0	91	0	35
2014	Administration and operations	45	39	11	3	1	0	84	4	120
2014	Human resources	25	20	35	10	5	5	48	16	20
2014	Financial management	34	37	14	3	12	0	71	15	35
2014	Information management	9	44	25	13	9	0	53	22	22
2014	Information technology	23	62	0	8	7	0	85	15	13
2014	Evaluation	37	38	13	12	0	0	75	12	32
2014	Other services to the public	33	31	25	9	1	0	64	11	75
2014	None of the above	34	39	13	10	4	0	73	14	105

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	3	29	50	15	0	3	0	15	33	34
2018	Administration and operations	6	17	38	31	7	0	0	38	23	81
2018	Human resources	5	29	48	14	4	0	0	19	34	21
2018	Financial management	5	20	39	30	7	0	0	36	25	33
2018	Information management	15	38	23	14	5	0	5	20	56	20
2018	Information technology	8	8	61	16	8	0	0	24	16	13
2018	Evaluation	4	21	54	13	9	0	0	21	25	24
2018	Policy	7	19	41	28	5	0	0	33	26	42
2018	Project management	9	22	38	17	13	0	0	30	32	76
2018	Other services to the public	6	21	31	30	12	0	0	42	27	33
2018	None of the above	15	15	29	23	18	0	0	41	30	39
2017	Communications or public affairs	15	30	31	17	7	0	0	24	45	41
2017	Administration and operations	7	14	32	24	18	1	3	44	22	86
2017	Human resources	10	16	53	16	5	0	0	21	26	19
2017	Financial management	6	13	36	29	12	3	0	43	20	35
2017	Information management	16	24	26	12	11	6	6	26	45	19
2017	Information technology	6	0	65	29	0	0	0	29	6	17
2017	Evaluation	8	23	50	8	11	0	0	19	31	26
2017	Policy	10	10	49	24	7	0	0	32	19	41
2017	Project management	7	29	45	12	5	0	2	17	37	66
2017	Other services to the public	12	18	45	12	9	0	3	22	32	33
2017	None of the above	9	25	44	18	3	0	0	22	34	59
2014	Communications or public affairs	9	23	43	11	9	0	6	21	33	35
2014	Administration and operations	0	15	38	27	16	0	4	45	16	120
2014	Human resources	0	25	35	20	15	0	5	37	26	20
2014	Financial management	0	20	38	34	9	0	0	42	20	35
2014	Information management	17	26	38	8	0	11	0	9	48	22
2014	Information technology	15	23	46	15	0	0	0	15	39	13
2014	Evaluation	7	26	34	27	6	0	0	33	33	32
2014	Other services to the public	3	24	46	17	10	0	0	28	27	75
2014	None of the above	5	24	39	25	6	0	1	32	29	105

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	3	14	29	24	26	3	0	52	18	34
2018	Administration and operations	7	17	23	30	19	4	0	50	25	81
2018	Human resources	5	16	23	34	23	0	0	57	20	21
2018	Financial management	3	13	35	29	19	0	0	48	17	33
2018	Information management	0	26	32	22	15	5	0	39	27	19
2018	Information technology	9	9	16	33	34	0	0	67	17	12
2018	Evaluation	0	17	29	37	17	0	0	54	17	24
2018	Policy	7	12	24	37	17	0	2	55	20	41
2018	Project management	8	16	28	28	20	0	0	48	24	77
2018	Other services to the public	3	3	26	45	24	0	0	68	6	34
2018	None of the above	3	18	31	20	26	3	0	47	21	39
2017	Communications or public affairs	5	2	39	29	25	0	0	54	7	41
2017	Administration and operations	6	8	35	26	22	0	3	50	15	86
2017	Human resources	0	5	26	47	21	0	0	68	5	19
2017	Financial management	3	17	19	38	20	3	0	60	21	35
2017	Information management	10	6	20	26	28	6	6	60	17	19
2017	Information technology	0	12	23	30	35	0	0	65	12	17
2017	Evaluation	4	12	29	46	8	0	0	54	17	24
2017	Policy	12	12	24	28	22	3	0	51	24	42
2017	Project management	9	11	34	25	19	0	3	45	20	65
2017	Other services to the public	6	6	35	25	28	0	0	52	13	32
2017	None of the above	9	16	19	32	25	0	0	57	24	59
2014	Communications or public affairs	3	6	26	37	23	0	6	64	9	35
2014	Administration and operations	6	11	27	29	23	0	3	54	18	120
2014	Human resources	5	20	21	30	19	0	5	52	26	20
2014	Financial management	6	17	23	37	17	0	0	54	23	35
2014	Information management	9	8	26	38	4	15	0	50	20	22
2014	Information technology	8	8	15	54	15	0	0	69	15	13
2014	Evaluation	7	13	35	33	13	0	0	46	20	32
2014	Other services to the public	8	22	33	28	6	1	1	36	30	75
2014	None of the above	7	21	34	26	12	0	1	38	28	105

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	11	27	38	17	6	0	0	23	38	34
2018	Administration and operations	12	21	40	17	9	0	1	26	34	81
2018	Human resources	10	34	15	28	13	0	0	42	43	21
2018	Financial management	3	17	46	28	6	0	0	34	20	32
2018	Information management	11	25	33	6	15	10	0	23	40	19
2018	Information technology	8	30	38	8	16	0	0	24	38	13
2018	Evaluation	20	29	38	0	13	0	0	13	49	24
2018	Policy	12	14	38	21	14	0	0	36	26	42
2018	Project management	17	30	38	11	4	0	0	15	47	77
2018	Other services to the public	15	32	26	18	9	0	0	27	46	34
2018	None of the above	13	23	21	28	13	0	3	42	37	39
2017	Communications or public affairs	27	19	39	7	7	0	0	14	47	41
2017	Administration and operations	12	26	42	9	9	0	2	19	38	86
2017	Human resources	5	21	37	26	11	0	0	37	26	19
2017	Financial management	9	25	29	28	10	0	0	38	34	35
2017	Information management	10	26	33	0	24	6	0	26	39	18
2017	Information technology	6	38	19	25	12	0	0	37	44	16
2017	Evaluation	27	39	19	15	0	0	0	15	66	26
2017	Policy	19	19	26	26	9	0	0	35	38	42
2017	Project management	32	35	27	5	0	0	1	5	68	66
2017	Other services to the public	28	25	30	12	6	0	0	18	52	33
2017	None of the above	33	25	25	4	10	0	4	14	60	59
2014	Communications or public affairs	14	14	49	14	6	0	3	21	29	35
2014	Administration and operations	14	20	37	13	13	0	3	27	35	120
2014	Human resources	0	20	30	20	25	0	5	48	21	20
2014	Financial management	8	24	39	23	6	0	0	29	32	35
2014	Information management	21	9	38	22	0	11	0	24	33	22
2014	Information technology	23	23	23	8	15	0	8	25	50	13
2014	Evaluation	23	33	25	13	6	0	0	19	56	31
2014	Other services to the public	20	32	31	9	5	0	3	15	54	75
2014	None of the above	17	28	32	15	6	0	2	22	45	105

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	0	20	47	29	3	0	0	32	20	34
2018	Administration and operations	4	15	27	41	12	1	0	54	19	81
2018	Human resources	5	4	40	37	9	0	5	49	9	21
2018	Financial management	0	16	27	41	17	0	0	57	16	32
2018	Information management	6	23	16	30	25	0	0	55	29	19
2018	Information technology	8	8	30	30	24	0	0	54	16	13
2018	Evaluation	0	0	42	38	20	0	0	58	0	24
2018	Policy	5	7	43	31	14	0	0	45	12	42
2018	Project management	1	13	44	29	13	0	0	41	14	77
2018	Other services to the public	3	8	21	53	15	0	0	68	11	34
2018	None of the above	5	10	32	29	24	0	0	52	16	38
2017	Communications or public affairs	2	18	48	22	10	0	0	32	20	41
2017	Administration and operations	3	16	29	34	15	1	2	50	20	87
2017	Human resources	10	22	48	15	5	0	0	20	32	19
2017	Financial management	3	0	39	43	16	0	0	58	3	35
2017	Information management	5	14	15	37	23	0	6	64	20	19
2017	Information technology	0	12	30	41	17	0	0	59	12	17
2017	Evaluation	4	11	35	27	22	0	0	50	15	26
2017	Policy	17	2	39	31	5	5	0	38	21	41
2017	Project management	4	12	51	24	8	0	0	32	17	66
2017	Other services to the public	15	6	31	40	8	0	0	48	21	33
2017	None of the above	5	20	29	29	15	0	2	45	26	59
2014	Communications or public affairs	3	11	54	11	17	0	3	29	15	35
2014	Administration and operations	2	6	38	38	14	0	2	53	8	119
2014	Human resources	5	5	40	20	25	0	5	48	10	20
2014	Financial management	0	18	31	34	18	0	0	52	18	35
2014	Information management	17	22	39	12	0	11	0	14	43	22
2014	Information technology	0	15	38	39	8	0	0	46	15	13
2014	Evaluation	3	26	34	34	3	0	0	38	29	32
2014	Other services to the public	3	10	45	27	14	0	1	42	13	74
2014	None of the above	9	12	50	25	5	0	0	30	21	104

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	6	17	35	27	9	6	0	38	24	34
2018	Administration and operations	12	21	26	21	16	2	1	38	35	81
2018	Human resources	20	19	24	28	9	0	0	37	39	21
2018	Financial management	7	23	39	28	3	0	0	31	29	32
2018	Information management	16	17	26	21	20	0	0	41	33	19
2018	Information technology	24	16	29	0	32	0	0	32	39	13
2018	Evaluation	16	17	29	25	13	0	0	38	33	24
2018	Policy	2	17	38	26	17	0	0	43	19	42
2018	Project management	14	26	27	26	7	0	0	32	40	77
2018	Other services to the public	9	18	35	24	15	0	0	38	27	34
2018	None of the above	8	21	33	20	18	0	0	38	29	39
2017	Communications or public affairs	2	18	58	15	5	2	0	20	21	40
2017	Administration and operations	8	17	37	20	15	0	2	36	26	86
2017	Human resources	16	15	42	16	5	6	0	22	33	19
2017	Financial management	3	16	31	38	9	3	0	49	20	35
2017	Information management	21	35	15	12	12	0	6	25	59	19
2017	Information technology	6	41	12	17	23	0	0	41	47	17
2017	Evaluation	8	31	31	26	4	0	0	30	39	26
2017	Policy	14	16	24	26	12	5	3	41	33	42
2017	Project management	16	33	23	18	8	0	2	26	50	66
2017	Other services to the public	15	18	37	24	6	0	0	30	33	33
2017	None of the above	15	19	29	20	15	0	2	36	35	59
2014	Communications or public affairs	14	26	37	9	14	0	0	23	40	35
2014	Administration and operations	8	22	33	22	13	1	2	36	31	119
2014	Human resources	15	40	15	10	15	0	5	27	57	20
2014	Financial management	12	31	41	11	6	0	0	17	42	35
2014	Information management	38	30	18	4	0	11	0	5	76	22
2014	Information technology	31	46	15	0	8	0	0	8	77	13
2014	Evaluation	22	28	31	12	3	3	0	16	52	32
2014	Other services to the public	19	29	32	13	5	0	1	18	49	75
2014	None of the above	21	22	33	17	5	0	2	23	44	105

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	6	12	26	38	15	3	0	55	18	34
2018	Administration and operations	10	16	21	24	25	2	1	51	27	80
2018	Human resources	5	14	20	28	32	0	0	60	20	21
2018	Financial management	7	13	50	23	7	0	0	30	19	33
2018	Information management	0	14	15	56	5	0	10	68	16	19
2018	Information technology	8	22	16	15	39	0	0	54	30	13
2018	Evaluation	0	21	17	54	8	0	0	62	21	24
2018	Policy	7	12	19	38	21	0	2	61	20	42
2018	Project management	7	9	40	27	17	0	0	45	16	76
2018	Other services to the public	3	12	24	39	18	0	3	59	16	33
2018	None of the above	5	21	16	34	24	0	0	58	27	38
2017	Communications or public affairs	5	5	27	36	20	5	2	60	11	41
2017	Administration and operations	7	13	26	26	25	1	2	53	20	86
2017	Human resources	0	5	27	31	26	11	0	64	6	19
2017	Financial management	3	11	27	40	19	0	0	59	14	35
2017	Information management	5	11	20	35	11	6	12	56	20	19
2017	Information technology	0	12	23	36	23	0	6	63	12	17
2017	Evaluation	12	0	32	36	20	0	0	56	12	25
2017	Policy	7	0	29	28	28	5	3	61	8	42
2017	Project management	6	21	24	29	17	0	3	47	28	66
2017	Other services to the public	6	6	33	28	24	0	3	53	13	33
2017	None of the above	4	11	27	38	17	0	4	57	15	58
2014	Communications or public affairs	0	3	34	29	32	0	3	62	3	35
2014	Administration and operations	2	12	27	28	26	2	3	57	15	120
2014	Human resources	0	15	10	40	30	0	5	74	16	20
2014	Financial management	6	29	25	29	11	0	0	41	35	35
2014	Information management	12	9	25	26	17	11	0	48	23	22
2014	Information technology	7	0	15	46	15	8	8	73	9	13
2014	Evaluation	0	21	26	38	10	6	0	50	22	32
2014	Other services to the public	8	16	28	28	18	0	1	47	24	75
2014	None of the above	8	11	27	32	20	0	2	53	19	105

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	3	20	41	15	21	0	0	36	23	34
2018	Administration and operations	7	25	36	19	11	2	0	30	33	81
2018	Human resources	19	28	26	9	18	0	0	27	47	21
2018	Financial management	6	21	36	28	9	0	0	37	27	33
2018	Information management	11	21	42	16	10	0	0	26	32	19
2018	Information technology	9	23	34	26	9	0	0	34	32	12
2018	Evaluation	8	21	46	13	13	0	0	25	29	24
2018	Policy	7	14	43	19	14	0	2	34	22	42
2018	Project management	13	25	40	15	7	0	0	22	38	77
2018	Other services to the public	14	18	35	30	3	0	0	33	32	34
2018	None of the above	11	15	43	18	13	0	0	31	26	39
2017	Communications or public affairs	13	10	48	19	5	0	5	25	25	41
2017	Administration and operations	8	16	37	22	10	2	3	34	26	86
2017	Human resources	5	26	32	21	11	5	0	33	32	19
2017	Financial management	6	22	31	35	6	0	0	41	28	35
2017	Information management	16	19	31	12	17	0	6	31	36	19
2017	Information technology	12	24	23	23	17	0	0	41	36	17
2017	Evaluation	20	28	28	20	4	0	0	24	48	25
2017	Policy	19	2	28	40	5	3	3	48	22	42
2017	Project management	20	31	31	12	5	0	2	17	52	66
2017	Other services to the public	22	28	33	10	6	0	0	16	51	32
2017	None of the above	21	27	27	19	5	0	0	24	49	58
2014	Communications or public affairs	6	11	29	23	23	3	5	50	19	35
2014	Administration and operations	6	22	37	21	12	1	2	33	28	120
2014	Human resources	5	5	35	25	20	0	10	50	11	20
2014	Financial management	8	32	42	9	8	0	0	17	40	35
2014	Information management	21	12	30	17	0	20	0	22	41	22
2014	Information technology	7	31	23	31	8	0	0	39	38	13
2014	Evaluation	16	32	34	10	9	0	0	19	48	32
2014	Other services to the public	20	30	25	13	9	1	1	22	51	75
2014	None of the above	24	18	37	16	5	0	1	21	42	105

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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	39	33	15	0	3	6	3	80	3	33
2018	Administration and operations	29	32	14	9	10	6	1	65	20	81
2018	Human resources	4	41	28	19	4	0	4	47	24	22
2018	Financial management	39	43	3	11	0	3	0	85	12	33
2018	Information management	21	37	10	20	0	12	0	66	23	19
2018	Information technology	32	15	24	8	0	22	0	59	10	13
2018	Evaluation	25	50	4	0	8	0	13	86	9	24
2018	Policy	41	29	10	2	0	9	9	85	3	42
2018	Project management	22	35	19	6	12	1	4	61	19	77
2018	Other services to the public	32	26	18	20	2	3	0	59	23	35
2018	None of the above	34	26	16	19	3	3	0	62	22	38
2017	Communications or public affairs	30	34	7	12	5	7	5	73	19	41
2017	Administration and operations	37	34	8	13	6	1	1	73	19	87
2017	Human resources	31	42	10	16	0	0	0	73	16	19
2017	Financial management	52	22	12	0	3	8	4	84	3	35
2017	Information management	32	41	10	5	5	6	0	79	10	19
2017	Information technology	41	36	12	0	0	12	0	87	0	17
2017	Evaluation	19	43	15	4	8	4	8	69	13	26
2017	Policy	40	26	14	7	5	8	0	72	13	42
2017	Project management	24	35	18	5	8	9	2	66	14	66
2017	Other services to the public	39	24	22	3	3	6	3	69	7	33
2017	None of the above	37	24	14	9	9	5	3	66	19	59
2014	Communications or public affairs	34	37	14	5	3	0	6	76	9	35
2014	Administration and operations	44	26	17	6	4	1	2	72	10	120
2014	Human resources	29	20	5	25	5	5	10	58	36	20
2014	Financial management	36	34	12	6	6	3	3	75	12	35
2014	Information management	22	33	9	17	8	0	11	62	29	22
2014	Information technology	31	31	0	15	7	15	0	73	27	13
2014	Evaluation	28	28	16	19	3	0	6	59	23	32
2014	Other services to the public	40	28	11	8	8	1	4	72	17	75
2014	None of the above	39	30	18	4	5	2	2	72	9	105

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	54	24	12	3	3	3	0	81	6	33
2018	Administration and operations	48	29	4	9	11	0	0	76	20	80
2018	Human resources	21	41	14	10	14	0	0	62	24	22
2018	Financial management	56	29	10	5	0	0	0	85	5	32
2018	Information management	58	32	0	5	5	0	0	90	10	19
2018	Information technology	47	45	0	8	0	0	0	92	8	13
2018	Evaluation	59	29	4	4	0	4	0	91	4	24
2018	Policy	69	21	5	5	0	0	0	90	5	42
2018	Project management	47	27	12	6	8	0	0	74	14	77
2018	Other services to the public	52	28	3	9	8	0	0	81	17	35
2018	None of the above	56	26	5	5	8	0	0	82	13	39
2017	Communications or public affairs	52	26	7	10	5	0	0	79	14	41
2017	Administration and operations	55	28	7	7	3	0	0	82	10	87
2017	Human resources	52	37	5	6	0	0	0	89	6	19
2017	Financial management	61	16	3	17	3	0	0	78	19	35
2017	Information management	44	31	10	5	10	0	0	75	14	19
2017	Information technology	53	41	6	0	0	0	0	94	0	17
2017	Evaluation	48	40	4	0	8	0	0	88	8	25
2017	Policy	55	26	5	9	5	0	0	81	14	42
2017	Project management	44	39	6	3	8	0	0	83	10	66
2017	Other services to the public	45	37	3	6	9	0	0	82	15	33
2017	None of the above	52	27	5	7	7	2	0	81	14	59
2014	Communications or public affairs	52	37	6	3	3	0	0	89	5	35
2014	Administration and operations	55	19	10	9	6	0	0	75	15	120
2014	Human resources	60	10	5	15	0	0	10	77	17	20
2014	Financial management	60	31	3	6	0	0	0	91	6	35
2014	Information management	30	29	0	13	17	11	0	66	34	22
2014	Information technology	39	46	0	7	8	0	0	85	15	13
2014	Evaluation	53	31	13	0	3	0	0	84	3	32
2014	Other services to the public	49	31	5	8	7	0	0	80	15	75
2014	None of the above	48	29	10	9	4	0	0	77	13	105

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	20	32	14	9	3	15	6	67	15	34
2018	Administration and operations	16	35	10	15	10	12	2	60	29	81
2018	Human resources	9	19	27	24	4	17	0	34	34	22
2018	Financial management	31	37	0	15	3	13	0	78	22	32
2018	Information management	16	44	21	14	0	5	0	63	15	19
2018	Information technology	32	15	24	8	8	14	0	54	18	13
2018	Evaluation	13	34	8	12	3	25	4	65	23	24
2018	Policy	19	36	16	10	0	14	5	68	12	42
2018	Project management	13	18	17	20	18	9	4	36	44	77
2018	Other services to the public	23	23	17	14	8	11	3	54	26	35
2018	None of the above	21	18	15	20	18	5	3	42	41	39
2017	Communications or public affairs	28	32	10	14	2	14	0	69	19	41
2017	Administration and operations	20	25	12	15	7	19	2	56	28	87
2017	Human resources	15	38	16	5	6	15	5	67	13	19
2017	Financial management	37	16	11	15	6	13	3	63	24	35
2017	Information management	16	16	16	14	9	28	0	45	33	19
2017	Information technology	17	24	6	17	0	35	0	64	27	17
2017	Evaluation	15	20	27	12	12	11	4	41	28	26
2017	Policy	15	34	17	12	10	10	2	55	25	41
2017	Project management	9	21	18	20	16	12	3	36	43	66
2017	Other services to the public	15	18	18	12	16	15	6	42	35	33
2017	None of the above	22	17	15	15	12	12	7	47	34	59
2014	Communications or public affairs	17	34	20	17	3	9	0	56	22	35
2014	Administration and operations	21	27	14	15	12	9	2	54	30	120
2014	Human resources	9	20	10	21	15	5	20	39	48	20
2014	Financial management	17	34	14	15	9	12	0	58	26	35
2014	Information management	9	17	18	17	17	24	0	33	44	22
2014	Information technology	23	23	0	23	7	23	0	60	40	13
2014	Evaluation	6	16	16	25	16	19	3	28	52	32
2014	Other services to the public	11	24	17	19	15	8	5	41	39	75
2014	None of the above	22	24	17	13	11	10	4	53	27	105

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	68	26	0	6	0	0	94	6	34
2018	Administration and operations	48	41	2	6	2	0	89	9	81
2018	Human resources	25	60	14	0	0	0	86	0	22
2018	Financial management	77	15	3	6	0	0	91	6	33
2018	Information management	65	30	0	5	0	0	95	5	20
2018	Information technology	70	30	0	0	0	0	100	0	13
2018	Evaluation	63	25	0	8	3	0	88	12	24
2018	Policy	85	12	2	0	0	0	98	0	41
2018	Project management	51	35	4	7	3	0	87	9	76
2018	Other services to the public	58	30	0	9	3	0	88	12	33
2018	None of the above	42	37	8	13	0	0	79	13	38
2017	Communications or public affairs	55	29	14	2	0	0	83	2	41
2017	Administration and operations	57	27	6	7	2	0	85	10	86
2017	Human resources	57	32	0	5	6	0	89	11	19
2017	Financial management	73	16	6	3	3	0	89	6	35
2017	Information management	47	28	11	9	5	0	75	14	19
2017	Information technology	58	42	0	0	0	0	100	0	17
2017	Evaluation	58	38	0	4	0	0	96	4	26
2017	Policy	62	28	2	5	2	0	90	7	42
2017	Project management	42	52	1	3	2	0	94	5	65
2017	Other services to the public	54	37	0	9	0	0	91	9	33
2017	None of the above	58	24	9	9	2	0	81	10	59
2014	Communications or public affairs	57	34	3	5	0	0	91	5	35
2014	Administration and operations	53	32	5	9	1	0	85	10	120
2014	Human resources	65	20	5	5	0	5	89	5	20
2014	Financial management	63	34	0	3	0	0	97	3	35
2014	Information management	37	29	13	17	4	0	66	21	22
2014	Information technology	70	23	0	7	0	0	93	7	13
2014	Evaluation	47	46	3	3	0	0	93	3	32
2014	Other services to the public	45	38	8	5	4	0	82	9	75
2014	None of the above	57	24	6	10	3	0	81	13	105

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	55	39	3	3	0	0	94	3	33
2018	Administration and operations	54	33	6	2	4	0	88	6	81
2018	Human resources	41	32	9	14	4	0	73	18	22
2018	Financial management	61	30	5	3	0	0	91	3	33
2018	Information management	48	38	4	5	5	0	86	10	19
2018	Information technology	84	8	8	0	0	0	92	0	13
2018	Evaluation	63	33	4	0	0	0	96	0	24
2018	Policy	71	21	2	2	2	0	93	5	42
2018	Project management	43	42	9	4	3	0	84	7	77
2018	Other services to the public	52	28	6	8	3	3	83	11	35
2018	None of the above	44	46	3	5	3	0	90	8	39

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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	50	38	3	9	0	0	0	88	9	34
2018	Administration and operations	51	35	5	2	5	2	0	87	8	81
2018	Human resources	31	36	10	18	4	0	0	68	22	22
2018	Financial management	78	19	3	0	0	0	0	97	0	33
2018	Information management	48	38	9	0	0	0	5	90	0	19
2018	Information technology	61	24	8	8	0	0	0	84	8	13
2018	Evaluation	59	38	3	0	0	0	0	97	0	24
2018	Policy	67	19	5	10	0	0	0	86	10	42
2018	Project management	47	35	9	5	4	0	0	82	9	77
2018	Other services to the public	43	29	17	3	6	0	3	74	9	35
2018	None of the above	57	20	5	2	15	0	0	77	18	40
2017	Communications or public affairs	40	39	7	10	5	0	0	79	14	41
2017	Administration and operations	56	29	9	4	0	0	1	86	4	87
2017	Human resources	57	27	16	0	0	0	0	84	0	19
2017	Financial management	66	28	3	3	0	0	0	94	3	35
2017	Information management	48	37	10	5	0	0	0	85	5	19
2017	Information technology	57	37	0	0	6	0	0	94	6	16
2017	Evaluation	38	46	12	4	0	0	0	84	4	26
2017	Policy	53	26	10	7	5	0	0	78	12	42
2017	Project management	44	35	11	6	3	2	0	80	9	66
2017	Other services to the public	36	52	3	3	6	0	0	88	9	33
2017	None of the above	51	29	10	5	5	0	0	80	10	59
2014	Communications or public affairs	43	37	12	8	0	0	0	80	8	35
2014	Administration and operations	51	26	12	8	3	1	0	77	11	120
2014	Human resources	49	36	5	5	0	0	5	89	5	20
2014	Financial management	51	40	3	3	3	0	0	91	6	35
2014	Information management	17	35	17	23	9	0	0	52	32	22
2014	Information technology	39	39	8	15	0	0	0	77	15	13
2014	Evaluation	43	35	13	6	3	0	0	78	9	32
2014	Other services to the public	45	20	11	15	10	0	0	65	24	75
2014	None of the above	51	31	8	5	6	0	0	81	10	105

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	53	38	3	0	0	3	3	97	0	34
2018	Administration and operations	62	23	7	5	1	1	0	86	6	81
2018	Human resources	54	23	4	10	9	0	0	77	19	22
2018	Financial management	84	13	0	3	0	0	0	97	3	33
2018	Information management	64	16	15	0	0	5	0	84	0	19
2018	Information technology	68	16	8	8	0	0	0	84	8	13
2018	Evaluation	59	25	12	4	0	0	0	84	4	24
2018	Policy	76	12	7	2	2	0	0	88	5	42
2018	Project management	55	27	8	8	3	0	0	82	10	77
2018	Other services to the public	57	23	11	3	3	0	3	82	6	35
2018	None of the above	60	17	8	5	7	0	2	79	13	40
2017	Communications or public affairs	55	31	10	2	0	2	0	88	2	41
2017	Administration and operations	61	22	10	2	2	1	1	85	5	87
2017	Human resources	62	27	6	5	0	0	0	89	5	19
2017	Financial management	78	17	3	0	0	0	3	97	0	35
2017	Information management	36	42	11	11	0	0	0	78	11	19
2017	Information technology	65	23	6	0	6	0	0	88	6	17
2017	Evaluation	54	35	8	0	4	0	0	88	4	26
2017	Policy	59	12	17	9	0	3	0	73	10	42
2017	Project management	54	25	4	6	5	6	0	84	11	66
2017	Other services to the public	60	28	3	6	3	0	0	88	9	33
2017	None of the above	61	23	3	7	5	0	0	85	12	59
2014	Communications or public affairs	63	32	3	3	0	0	0	95	3	35
2014	Administration and operations	59	19	14	4	3	2	0	79	7	120
2014	Human resources	60	25	5	5	0	0	5	90	5	20
2014	Financial management	65	29	5	0	0	0	0	95	0	35
2014	Information management	29	26	17	13	4	0	11	62	19	22
2014	Information technology	39	38	15	0	7	0	0	77	7	13
2014	Evaluation	47	40	10	0	3	0	0	87	3	32
2014	Other services to the public	52	27	11	7	4	0	0	78	11	75
2014	None of the above	61	24	7	6	1	2	0	87	7	105

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	59	29	9	3	0	0	0	88	3	34
2018	Administration and operations	62	20	9	6	2	0	1	83	9	81
2018	Human resources	40	41	0	10	9	0	0	81	19	22
2018	Financial management	81	15	0	3	0	0	0	97	3	32
2018	Information management	69	31	0	0	0	0	0	100	0	19
2018	Information technology	61	32	0	8	0	0	0	92	8	13
2018	Evaluation	67	21	4	8	0	0	0	88	8	24
2018	Policy	74	12	5	10	0	0	0	86	10	42
2018	Project management	46	36	7	6	5	0	0	82	12	76
2018	Other services to the public	47	29	9	6	6	0	3	79	12	34
2018	None of the above	50	28	5	13	5	0	0	78	17	40
2017	Communications or public affairs	49	39	2	5	5	0	0	88	10	41
2017	Administration and operations	49	32	12	4	1	0	1	83	6	87
2017	Human resources	46	32	11	10	0	0	0	79	10	19
2017	Financial management	72	17	6	5	0	0	0	89	5	34
2017	Information management	43	41	6	5	6	0	0	84	10	19
2017	Information technology	71	23	0	0	6	0	0	94	6	17
2017	Evaluation	42	42	11	4	0	0	0	85	4	26
2017	Policy	62	17	7	7	7	0	0	79	14	42
2017	Project management	48	32	6	8	4	2	0	82	12	66
2017	Other services to the public	51	33	3	7	6	0	0	84	13	33
2017	None of the above	51	27	8	5	9	0	0	78	14	59
2014	Communications or public affairs	43	46	8	3	0	0	0	89	3	35
2014	Administration and operations	60	21	7	11	2	0	0	81	13	120
2014	Human resources	60	20	5	5	5	0	5	84	11	20
2014	Financial management	63	23	8	6	0	0	0	86	6	35
2014	Information management	29	39	17	4	0	11	0	76	5	22
2014	Information technology	62	38	0	0	0	0	0	100	0	13
2014	Evaluation	47	34	13	6	0	0	0	81	6	32
2014	Other services to the public	51	23	7	12	7	0	0	74	19	74
2014	None of the above	54	24	9	9	5	0	0	77	13	105

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	56	38	6	0	0	0	0	94	0	34
2018	Administration and operations	70	22	2	1	4	0	0	93	5	80
2018	Human resources	59	26	9	0	0	5	0	90	0	22
2018	Financial management	87	10	0	3	0	0	0	97	3	32
2018	Information management	79	21	0	0	0	0	0	100	0	19
2018	Information technology	92	8	0	0	0	0	0	100	0	13
2018	Evaluation	71	21	4	3	0	0	0	92	3	24
2018	Policy	79	12	7	2	0	0	0	90	2	42
2018	Project management	60	22	13	1	4	0	0	82	5	77
2018	Other services to the public	68	20	3	3	3	0	3	91	6	34
2018	None of the above	66	13	8	5	8	0	0	80	13	39
2017	Communications or public affairs	62	24	5	2	5	2	0	88	7	41
2017	Administration and operations	66	24	6	3	0	0	0	91	3	87
2017	Human resources	74	21	0	5	0	0	0	95	5	19
2017	Financial management	81	11	6	0	3	0	0	92	3	35
2017	Information management	49	35	6	5	0	6	0	89	5	19
2017	Information technology	71	17	6	0	6	0	0	88	6	17
2017	Evaluation	65	19	8	4	0	4	0	88	4	26
2017	Policy	64	21	12	0	2	0	0	85	2	42
2017	Project management	65	24	3	4	2	2	0	91	6	66
2017	Other services to the public	69	16	6	3	6	0	0	85	9	33
2017	None of the above	73	13	7	3	3	0	0	87	7	59

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	59	32	9	0	0	0	0	91	0	34
2018	Administration and operations	59	28	5	5	2	0	0	88	7	81
2018	Human resources	46	26	14	5	9	0	0	72	14	22
2018	Financial management	84	13	0	0	3	0	0	97	3	32
2018	Information management	69	25	6	0	0	0	0	94	0	20
2018	Information technology	61	32	0	0	8	0	0	92	8	13
2018	Evaluation	59	25	8	4	3	0	0	84	8	24
2018	Policy	71	14	7	5	2	0	0	86	7	42
2018	Project management	50	30	9	9	3	0	0	79	12	77
2018	Other services to the public	57	23	6	9	3	0	3	82	12	35
2018	None of the above	60	18	10	10	2	0	0	77	12	40
2017	Communications or public affairs	59	21	10	7	2	0	0	81	10	41
2017	Administration and operations	62	31	7	0	0	0	0	93	0	87
2017	Human resources	57	38	5	0	0	0	0	95	0	19
2017	Financial management	81	11	6	0	3	0	0	92	3	35
2017	Information management	58	32	0	5	0	0	6	95	5	19
2017	Information technology	77	17	0	0	6	0	0	94	6	17
2017	Evaluation	50	35	11	4	0	0	0	85	4	26
2017	Policy	52	16	15	9	5	0	2	70	15	42
2017	Project management	62	21	5	7	3	2	0	85	11	66
2017	Other services to the public	60	21	9	3	6	0	0	81	10	33
2017	None of the above	68	17	7	5	3	0	0	85	9	59
2014	Communications or public affairs	69	23	3	3	3	0	0	92	5	35
2014	Administration and operations	62	17	14	5	2	0	0	79	7	120
2014	Human resources	65	20	5	5	0	0	5	89	5	20
2014	Financial management	63	29	6	3	0	0	0	91	3	35
2014	Information management	29	50	13	0	9	0	0	78	9	22
2014	Information technology	54	31	0	15	0	0	0	85	15	13
2014	Evaluation	50	28	6	9	7	0	0	78	16	32
2014	Other services to the public	54	26	7	7	7	0	0	80	14	75
2014	None of the above	58	25	7	5	5	1	0	84	9	105

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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Administration and operations	39	26	26	4	0	0	4	69	4	23
2018	Financial management	51	27	6	5	0	0	11	89	5	19
2018	Policy	53	18	6	6	0	6	12	86	7	17
2018	Project management	20	49	0	10	10	0	10	77	23	10
2018	None of the above	61	20	6	6	0	0	6	86	7	15
2017	Communications or public affairs	25	51	0	6	6	0	12	86	14	16
2017	Administration and operations	50	25	10	0	0	10	5	88	0	20
2017	Financial management	51	24	0	19	0	0	6	80	20	16
2017	Policy	53	31	5	5	0	0	5	89	6	19
2017	Project management	31	30	8	16	8	0	8	66	25	13
2017	None of the above	51	17	11	11	0	0	11	76	12	19
2014	Administration and operations	30	31	15	9	0	6	9	72	11	33
2014	Financial management	39	27	5	17	5	0	6	70	24	18
2014	Other services to the public	38	36	10	0	11	0	5	79	11	20
2014	None of the above	48	25	19	0	3	0	5	77	3	39

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	62	29	3	3	3	0	0	91	6	34
2018	Administration and operations	45	31	7	7	7	2	0	77	15	81
2018	Human resources	13	51	19	9	9	0	0	63	18	22
2018	Financial management	61	16	3	18	2	0	0	77	21	33
2018	Information management	51	29	14	0	5	0	0	81	5	20
2018	Information technology	46	22	8	8	0	16	0	81	9	13
2018	Evaluation	37	46	0	4	9	4	0	87	13	24
2018	Policy	50	31	7	5	7	0	0	81	12	42
2018	Project management	25	47	14	10	4	0	0	72	14	77
2018	Other services to the public	46	26	20	6	2	0	0	72	8	35
2018	None of the above	33	47	8	7	5	0	0	80	12	40
2017	Communications or public affairs	50	41	2	5	0	2	0	93	5	41
2017	Administration and operations	46	29	14	6	5	1	0	76	10	87
2017	Human resources	36	48	11	5	0	0	0	84	5	19
2017	Financial management	47	27	14	6	0	6	0	79	6	35
2017	Information management	28	36	10	10	10	6	0	68	21	19
2017	Information technology	59	18	12	6	6	0	0	77	12	17
2017	Evaluation	42	46	0	0	8	4	0	92	8	26
2017	Policy	43	33	2	9	10	2	0	78	20	42
2017	Project management	29	44	9	10	6	0	2	74	17	66
2017	Other services to the public	45	37	6	6	6	0	0	82	12	33
2017	None of the above	42	34	10	5	7	2	0	77	12	59
2014	Communications or public affairs	46	29	14	3	3	6	0	79	6	35
2014	Administration and operations	43	30	11	11	3	2	0	75	14	120
2014	Human resources	45	30	20	5	0	0	0	75	5	20
2014	Financial management	34	35	11	12	8	0	0	68	20	35
2014	Information management	21	33	17	17	0	11	0	61	19	22
2014	Information technology	46	31	8	8	7	0	0	77	15	13
2014	Evaluation	28	43	20	7	0	0	3	73	7	32
2014	Other services to the public	38	31	8	9	12	1	0	70	22	75
2014	None of the above	33	34	14	9	9	1	0	67	19	105

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	58	33	3	3	3	0	0	91	6	34
2018	Administration and operations	46	30	7	10	6	1	0	76	16	81
2018	Human resources	21	43	18	9	9	0	0	64	18	22
2018	Financial management	61	18	9	12	0	0	0	79	12	33
2018	Information management	48	32	6	5	5	4	0	83	10	19
2018	Information technology	46	22	16	8	0	8	0	74	9	13
2018	Evaluation	29	46	12	4	9	0	0	75	13	24
2018	Policy	43	36	9	2	10	0	0	79	12	42
2018	Project management	25	48	12	9	6	0	0	73	15	77
2018	Other services to the public	47	28	11	9	5	0	0	75	14	35
2018	None of the above	38	37	8	7	10	0	0	75	17	40
2017	Communications or public affairs	57	34	0	10	0	0	0	90	10	41
2017	Administration and operations	42	37	11	6	5	0	0	79	11	86
2017	Human resources	52	32	16	0	0	0	0	84	0	19
2017	Financial management	46	34	14	3	3	0	0	80	6	35
2017	Information management	33	26	21	14	6	0	0	59	20	19
2017	Information technology	47	41	0	6	6	0	0	88	12	17
2017	Evaluation	27	54	11	0	8	0	0	81	8	26
2017	Policy	40	24	12	9	14	0	0	65	24	42
2017	Project management	23	43	14	9	10	0	2	66	20	66
2017	Other services to the public	46	41	0	6	6	0	0	87	13	32
2017	None of the above	40	39	10	3	7	0	0	79	10	59
2014	Communications or public affairs	57	14	12	14	0	3	0	73	15	35
2014	Administration and operations	42	30	14	9	4	1	0	72	13	120
2014	Human resources	40	40	20	0	0	0	0	80	0	20
2014	Financial management	34	40	5	18	3	0	0	74	20	35
2014	Information management	17	36	13	29	4	0	0	53	34	22
2014	Information technology	31	46	8	8	7	0	0	77	15	13
2014	Evaluation	30	51	10	7	0	0	3	83	7	32
2014	Other services to the public	29	38	8	9	15	1	0	67	25	75
2014	None of the above	32	31	15	12	9	1	0	64	21	105

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	41	44	12	0	0	3	0	88	0	34
2018	Administration and operations	35	33	10	14	4	5	0	72	18	81
2018	Human resources	17	43	23	8	9	0	0	60	17	22
2018	Financial management	61	19	11	9	0	0	0	80	9	33
2018	Information management	5	48	16	22	5	4	0	55	28	19
2018	Information technology	30	22	16	24	0	8	0	57	26	13
2018	Evaluation	17	58	12	4	9	0	0	75	13	24
2018	Policy	29	48	9	5	10	0	0	76	14	42
2018	Project management	17	46	17	13	6	1	0	64	20	77
2018	Other services to the public	29	43	9	14	5	0	0	72	19	35
2018	None of the above	25	49	13	2	10	0	0	75	13	40
2017	Communications or public affairs	34	44	15	7	0	0	0	78	7	41
2017	Administration and operations	36	34	9	12	6	2	0	72	19	87
2017	Human resources	21	79	0	0	0	0	0	100	0	19
2017	Financial management	35	28	19	9	3	6	0	67	12	35
2017	Information management	22	25	11	10	14	16	0	57	30	19
2017	Information technology	17	48	12	12	6	6	0	69	19	17
2017	Evaluation	15	65	11	0	8	0	0	81	8	26
2017	Policy	31	24	14	14	12	5	0	57	28	42
2017	Project management	16	41	14	18	9	0	2	58	28	65
2017	Other services to the public	26	37	18	10	9	0	0	63	19	33
2017	None of the above	32	34	17	10	5	2	0	67	16	59
2014	Communications or public affairs	37	31	14	9	0	9	0	75	9	35
2014	Administration and operations	32	37	14	13	3	2	0	70	15	120
2014	Human resources	40	35	15	5	0	5	0	79	5	20
2014	Financial management	20	43	17	14	6	0	0	63	20	35
2014	Information management	17	17	17	30	8	11	0	38	43	22
2014	Information technology	34	17	33	8	8	0	0	50	16	12
2014	Evaluation	15	38	29	13	3	0	3	54	17	32
2014	Other services to the public	25	34	10	16	16	0	0	58	32	75
2014	None of the above	25	27	19	20	8	1	0	52	28	105

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	30	55	9	3	3	0	0	85	6	34
2018	Administration and operations	33	28	14	14	10	1	0	63	24	81
2018	Human resources	9	42	14	21	14	0	0	52	35	22
2018	Financial management	49	31	6	11	3	0	0	80	14	33
2018	Information management	10	66	0	5	15	4	0	79	21	19
2018	Information technology	54	22	0	16	8	0	0	76	24	13
2018	Evaluation	21	33	25	17	4	0	0	54	21	24
2018	Policy	21	43	7	19	10	0	0	64	28	42
2018	Project management	10	39	21	14	14	1	0	50	29	77
2018	Other services to the public	32	32	9	17	11	0	0	64	28	35
2018	None of the above	30	30	20	5	15	0	0	60	20	40
2017	Communications or public affairs	40	36	14	2	5	2	0	78	7	41
2017	Administration and operations	33	31	17	10	8	0	0	64	18	87
2017	Human resources	26	47	11	10	6	0	0	73	16	19
2017	Financial management	41	29	15	6	8	0	0	71	14	34
2017	Information management	17	41	10	14	5	12	0	67	22	19
2017	Information technology	35	30	12	18	6	0	0	64	24	17
2017	Evaluation	19	49	12	16	4	0	0	68	20	25
2017	Policy	31	29	14	12	14	0	0	60	26	42
2017	Project management	13	44	8	18	16	0	0	58	35	66
2017	Other services to the public	26	34	12	15	13	0	0	60	28	33
2017	None of the above	30	29	12	22	5	2	0	60	28	59
2014	Communications or public affairs	29	46	6	15	3	3	0	76	18	35
2014	Administration and operations	29	32	14	13	10	1	0	62	24	119
2014	Human resources	30	40	15	15	0	0	0	70	15	20
2014	Financial management	26	35	17	17	6	0	0	60	23	35
2014	Information management	26	4	17	34	8	11	0	33	48	22
2014	Information technology	39	23	8	15	7	8	0	67	25	13
2014	Evaluation	12	47	16	20	3	0	3	60	23	32
2014	Other services to the public	22	35	15	20	8	0	0	57	28	75
2014	None of the above	19	32	16	19	12	1	0	51	32	105

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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	32	59	3	6	0	0	0	91	6	34
2018	Administration and operations	34	47	9	6	4	0	0	81	10	80
2018	Human resources	27	55	8	5	4	0	0	82	9	22
2018	Financial management	45	49	6	0	0	0	0	94	0	33
2018	Information management	33	52	5	10	0	0	0	85	10	19
2018	Information technology	54	38	0	8	0	0	0	92	8	13
2018	Evaluation	37	42	4	8	9	0	0	79	17	24
2018	Policy	36	50	5	7	2	0	0	86	9	42
2018	Project management	36	38	13	6	6	0	0	74	13	77
2018	Other services to the public	35	37	11	11	5	0	0	72	17	35
2018	None of the above	38	42	7	13	0	0	0	80	13	40
2017	Communications or public affairs	25	65	5	5	0	0	0	90	5	41
2017	Administration and operations	39	44	14	1	2	0	0	83	3	87
2017	Human resources	52	48	0	0	0	0	0	100	0	19
2017	Financial management	64	19	9	5	3	0	0	83	8	35
2017	Information management	39	36	5	9	5	0	6	80	15	19
2017	Information technology	41	47	0	12	0	0	0	88	12	17
2017	Evaluation	34	47	8	7	4	0	0	81	11	26
2017	Policy	36	33	9	12	10	0	0	69	22	42
2017	Project management	24	50	10	10	5	0	0	74	15	66
2017	Other services to the public	29	46	15	9	0	0	0	75	9	33
2017	None of the above	44	36	3	10	7	0	0	79	17	59
2014	Communications or public affairs	40	46	6	8	0	0	0	86	8	35
2014	Administration and operations	45	36	14	3	1	0	0	82	4	120
2014	Human resources	45	45	10	0	0	0	0	90	0	20
2014	Financial management	43	36	12	8	0	0	0	80	8	35
2014	Information management	30	25	17	17	0	11	0	61	19	22
2014	Information technology	31	46	8	8	7	0	0	77	15	13
2014	Evaluation	31	47	3	19	0	0	0	78	19	32
2014	Other services to the public	33	50	5	4	8	0	0	83	12	75
2014	None of the above	34	39	11	11	4	2	0	74	15	105

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	44	44	9	0	0	3	0	91	0	34
2018	Administration and operations	48	31	9	6	2	4	0	82	9	81
2018	Human resources	24	59	4	13	0	0	0	83	13	22
2018	Financial management	60	36	0	3	0	0	0	97	3	33
2018	Information management	32	44	14	5	0	5	0	80	5	19
2018	Information technology	54	46	0	0	0	0	0	100	0	13
2018	Evaluation	34	50	4	8	0	0	4	88	8	24
2018	Policy	61	29	0	7	2	0	0	90	10	41
2018	Project management	39	34	12	12	4	0	0	73	16	77
2018	Other services to the public	29	51	9	3	9	0	0	80	11	35
2018	None of the above	43	32	13	5	7	0	0	75	12	40
2017	Communications or public affairs	59	26	7	7	0	0	0	85	7	41
2017	Administration and operations	42	40	5	10	2	0	1	83	12	87
2017	Human resources	58	37	6	0	0	0	0	94	0	19
2017	Financial management	69	22	0	3	6	0	0	91	9	35
2017	Information management	39	49	0	0	6	0	6	94	6	19
2017	Information technology	53	35	6	6	0	0	0	88	6	17
2017	Evaluation	30	58	4	0	0	4	4	96	0	26
2017	Policy	59	14	14	5	2	5	0	77	8	42
2017	Project management	35	42	11	9	2	1	0	79	11	66
2017	Other services to the public	49	36	9	3	3	0	0	85	6	33
2017	None of the above	45	34	9	9	3	0	0	79	12	59
2014	Communications or public affairs	57	23	14	3	3	0	0	80	6	35
2014	Administration and operations	49	33	9	6	2	1	1	83	8	120
2014	Human resources	55	25	15	5	0	0	0	80	5	20
2014	Financial management	54	37	3	3	3	0	0	91	6	35
2014	Information management	51	17	9	8	4	11	0	76	14	22
2014	Information technology	46	39	0	7	0	8	0	92	8	13
2014	Evaluation	46	38	9	3	0	3	0	87	3	32
2014	Other services to the public	41	33	11	10	5	1	0	74	15	75
2014	None of the above	48	30	6	5	7	3	2	82	12	105

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	55	36	9	0	0	0	91	0	34
2018	Administration and operations	41	37	12	2	7	0	78	10	81
2018	Human resources	27	46	22	0	4	0	74	4	22
2018	Financial management	50	28	16	3	0	3	80	3	33
2018	Information management	49	31	10	10	0	0	80	10	19
2018	Information technology	70	22	8	0	0	0	92	0	13
2018	Evaluation	29	46	16	4	0	4	79	4	24
2018	Policy	60	31	5	2	2	0	90	5	42
2018	Project management	31	39	18	7	5	0	70	12	77
2018	Other services to the public	41	37	14	3	5	0	78	8	35
2018	None of the above	45	22	23	5	5	0	67	10	40

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	32	26	20	3	3	12	3	69	7	34
2018	Administration and operations	24	15	20	16	13	10	3	44	34	81
2018	Human resources	14	29	23	13	18	0	4	44	32	22
2018	Financial management	34	32	6	6	8	7	7	76	17	33
2018	Information management	15	35	10	0	10	29	0	71	15	20
2018	Information technology	46	16	6	8	8	16	0	74	19	13
2018	Evaluation	21	42	12	4	17	0	4	66	22	24
2018	Policy	38	17	19	10	7	9	0	61	18	42
2018	Project management	20	25	20	15	16	4	1	47	33	77
2018	Other services to the public	20	23	26	14	8	9	0	48	24	35
2018	None of the above	25	12	27	7	20	7	0	40	30	40
2017	Communications or public affairs	27	37	12	12	5	0	7	69	18	41
2017	Administration and operations	22	25	12	16	14	10	1	53	33	87
2017	Human resources	10	26	26	27	0	11	0	41	30	19
2017	Financial management	41	14	11	14	8	10	3	62	25	35
2017	Information management	28	25	6	25	5	10	0	59	34	19
2017	Information technology	53	12	0	18	12	6	0	68	32	17
2017	Evaluation	23	27	27	4	8	0	12	57	13	26
2017	Policy	19	16	17	14	24	8	3	39	42	42
2017	Project management	15	17	19	17	21	8	3	36	43	65
2017	Other services to the public	24	18	24	3	12	12	6	52	19	33
2017	None of the above	27	10	14	17	18	9	5	43	40	58
2014	Communications or public affairs	20	34	20	6	11	9	0	59	19	35
2014	Administration and operations	22	27	15	15	13	6	2	54	30	120
2014	Human resources	26	10	21	32	5	5	0	38	39	19
2014	Financial management	40	14	17	12	15	3	0	55	27	35
2014	Information management	17	22	13	17	32	0	0	38	49	22
2014	Information technology	31	23	8	15	15	8	0	59	33	13
2014	Evaluation	15	23	19	28	7	3	5	41	38	32
2014	Other services to the public	14	28	18	15	15	5	5	47	33	75
2014	None of the above	14	29	20	14	15	8	1	46	32	105

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	35	44	6	9	3	3	0	82	12	34
2018	Administration and operations	41	35	9	10	5	1	0	76	15	81
2018	Human resources	19	43	23	10	0	0	4	66	10	21
2018	Financial management	63	27	3	6	0	0	0	91	6	33
2018	Information management	21	49	5	0	15	10	0	78	17	19
2018	Information technology	39	29	0	24	8	0	0	68	32	13
2018	Evaluation	50	37	13	0	0	0	0	87	0	24
2018	Policy	53	24	9	12	2	0	0	76	14	42
2018	Project management	30	34	19	9	8	0	0	64	17	77
2018	Other services to the public	44	28	9	11	8	0	0	72	19	35
2018	None of the above	47	25	10	15	2	0	0	72	18	40
2017	Communications or public affairs	44	47	5	0	2	2	0	93	2	41
2017	Administration and operations	46	42	3	6	2	1	0	89	8	87
2017	Human resources	58	27	5	5	0	5	0	89	5	19
2017	Financial management	64	28	5	0	3	0	0	92	3	35
2017	Information management	33	41	10	5	5	0	6	79	10	19
2017	Information technology	35	36	12	6	6	6	0	75	13	17
2017	Evaluation	42	35	8	12	4	0	0	77	16	26
2017	Policy	52	24	7	10	2	5	0	80	13	42
2017	Project management	27	45	8	14	4	0	2	74	18	66
2017	Other services to the public	35	31	19	6	9	0	0	66	15	33
2017	None of the above	52	22	5	12	7	2	0	76	19	59
2014	Communications or public affairs	43	40	6	3	3	6	0	88	6	35
2014	Administration and operations	38	32	9	10	7	3	0	73	17	120
2014	Human resources	34	40	15	0	5	0	5	79	5	20
2014	Financial management	48	34	9	9	0	0	0	83	9	35
2014	Information management	12	39	17	15	17	0	0	51	32	22
2014	Information technology	38	15	23	8	7	8	0	58	16	13
2014	Evaluation	38	31	10	6	13	0	3	70	20	32
2014	Other services to the public	33	38	9	11	8	1	0	71	19	75
2014	None of the above	39	27	15	13	5	0	0	67	18	105

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	20	32	26	15	6	0	0	53	21	34
2018	Administration and operations	31	27	14	10	18	0	0	58	28	81
2018	Human resources	14	32	5	26	23	0	0	46	49	22
2018	Financial management	42	25	19	3	11	0	0	67	15	33
2018	Information management	16	11	16	21	21	5	10	32	50	19
2018	Information technology	30	38	0	8	24	0	0	68	32	13
2018	Evaluation	34	29	4	16	17	0	0	63	33	24
2018	Policy	36	21	14	10	14	0	5	60	25	42
2018	Project management	17	30	18	16	19	0	0	47	34	76
2018	Other services to the public	29	23	6	14	25	0	3	54	40	35
2018	None of the above	25	27	20	5	17	0	5	55	24	40
2017	Communications or public affairs	35	15	17	12	12	5	5	55	27	41
2017	Administration and operations	29	27	17	17	7	2	1	57	25	87
2017	Human resources	36	26	11	21	0	0	5	66	22	19
2017	Financial management	39	22	14	3	19	0	3	63	23	35
2017	Information management	16	21	0	37	14	6	6	42	58	19
2017	Information technology	29	30	18	6	12	6	0	62	19	17
2017	Evaluation	26	27	15	16	12	0	4	56	29	26
2017	Policy	31	19	5	24	12	2	7	55	39	42
2017	Project management	18	32	14	20	15	0	2	51	35	66
2017	Other services to the public	23	21	12	15	22	3	3	48	39	33
2017	None of the above	32	28	6	18	16	0	0	60	33	58
2014	Communications or public affairs	32	34	9	15	5	3	3	70	21	35
2014	Administration and operations	22	27	8	15	22	3	3	52	39	120
2014	Human resources	30	10	20	20	10	0	9	45	33	20
2014	Financial management	22	26	18	20	14	0	0	48	34	35
2014	Information management	9	17	17	17	36	4	0	26	56	22
2014	Information technology	31	8	15	8	38	0	0	39	46	13
2014	Evaluation	9	35	19	10	25	0	3	45	36	32
2014	Other services to the public	23	23	18	16	18	1	1	47	34	75
2014	None of the above	22	22	13	21	18	2	2	46	41	105

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	41	44	12	0	3	0	0	85	3	34
2018	Administration and operations	37	35	9	10	7	2	0	74	18	81
2018	Human resources	27	37	23	4	9	0	0	64	13	22
2018	Financial management	62	27	8	3	0	0	0	89	3	33
2018	Information management	27	32	20	11	5	5	0	62	17	19
2018	Information technology	62	14	8	16	0	0	0	76	16	13
2018	Evaluation	42	29	21	4	4	0	0	71	8	24
2018	Policy	43	38	7	9	2	0	0	81	12	42
2018	Project management	27	41	20	3	9	0	0	69	12	77
2018	Other services to the public	38	23	26	8	3	3	0	62	11	35
2018	None of the above	40	38	15	5	2	0	0	78	7	40
2017	Communications or public affairs	28	58	7	5	0	2	0	88	5	41
2017	Administration and operations	36	37	14	7	1	3	1	77	9	87
2017	Human resources	27	58	11	0	0	5	0	89	0	19
2017	Financial management	54	31	6	3	3	3	0	88	6	34
2017	Information management	16	53	0	9	10	6	6	78	22	19
2017	Information technology	41	48	0	6	0	6	0	94	6	17
2017	Evaluation	34	43	11	4	8	0	0	77	12	26
2017	Policy	45	17	14	7	12	5	0	65	20	42
2017	Project management	24	40	24	6	6	0	0	64	12	66
2017	Other services to the public	26	33	12	16	9	3	0	62	26	33
2017	None of the above	37	39	14	5	5	0	0	76	10	59

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	49	48	3	0	0	0	0	97	0	34
2018	Administration and operations	54	30	11	2	1	1	0	85	4	81
2018	Human resources	44	27	9	19	0	0	0	71	19	22
2018	Financial management	59	35	6	0	0	0	0	94	0	33
2018	Information management	49	37	14	0	0	0	0	86	0	19
2018	Information technology	38	46	0	16	0	0	0	84	16	13
2018	Evaluation	37	34	25	4	0	0	0	71	4	24
2018	Policy	45	40	10	2	2	0	0	86	5	42
2018	Project management	39	35	14	6	4	1	0	75	10	77
2018	Other services to the public	43	46	6	3	2	0	0	89	5	35
2018	None of the above	48	39	5	5	3	0	0	87	8	39
2017	Communications or public affairs	45	41	12	0	2	0	0	86	2	41
2017	Administration and operations	55	27	10	3	0	5	0	86	4	87
2017	Human resources	58	32	6	0	0	5	0	94	0	19
2017	Financial management	53	30	8	0	0	6	3	91	0	35
2017	Information management	44	46	5	0	0	0	6	95	0	19
2017	Information technology	52	36	12	0	0	0	0	88	0	17
2017	Evaluation	42	42	0	4	4	0	8	92	8	26
2017	Policy	44	27	15	5	7	3	0	72	13	41
2017	Project management	36	33	20	4	6	0	0	70	11	66
2017	Other services to the public	45	36	9	3	7	0	0	81	10	33
2017	None of the above	49	27	12	7	3	2	0	77	11	59
2014	Communications or public affairs	57	34	3	0	0	5	0	97	0	35
2014	Administration and operations	56	26	8	4	3	3	0	85	7	120
2014	Human resources	55	20	15	5	0	5	0	79	5	20
2014	Financial management	57	32	12	0	0	0	0	88	0	35
2014	Information management	55	28	13	4	0	0	0	83	4	22
2014	Information technology	70	15	8	7	0	0	0	85	7	13
2014	Evaluation	40	25	19	10	0	7	0	69	10	32
2014	Other services to the public	38	39	15	1	5	1	0	78	7	75
2014	None of the above	44	32	12	6	2	4	0	79	8	105

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	56	41	3	0	0	0	97	0	34
2018	Administration and operations	56	28	5	7	4	0	84	11	80
2018	Human resources	44	47	4	5	0	0	91	5	22
2018	Financial management	75	19	6	0	0	0	94	0	33
2018	Information management	60	31	9	0	0	0	91	0	19
2018	Information technology	54	38	0	8	0	0	92	8	13
2018	Evaluation	50	34	8	4	4	0	83	8	24
2018	Policy	51	32	7	7	2	0	83	10	41
2018	Project management	45	36	6	8	4	1	82	12	77
2018	Other services to the public	49	34	9	6	2	0	83	8	35
2018	None of the above	45	48	2	2	2	0	93	5	40
2017	Communications or public affairs	62	31	5	2	0	0	93	2	41
2017	Administration and operations	52	40	6	2	0	0	92	2	87
2017	Human resources	46	54	0	0	0	0	100	0	19
2017	Financial management	67	25	3	3	0	3	95	3	35
2017	Information management	38	46	6	5	0	6	89	5	19
2017	Information technology	64	36	0	0	0	0	100	0	17
2017	Evaluation	42	50	0	0	8	0	92	8	26
2017	Policy	43	33	14	2	5	3	78	7	42
2017	Project management	44	34	11	9	3	0	78	12	66
2017	Other services to the public	42	38	10	7	3	0	81	10	32
2017	None of the above	51	30	12	5	0	2	82	5	59
2014	Communications or public affairs	63	28	3	3	0	3	94	3	35
2014	Administration and operations	63	22	4	5	2	3	88	8	120
2014	Human resources	60	30	5	5	0	0	90	5	20
2014	Financial management	54	35	12	0	0	0	88	0	35
2014	Information management	43	40	4	9	4	0	83	12	22
2014	Information technology	92	8	0	0	0	0	100	0	13
2014	Evaluation	46	31	20	3	0	0	77	3	32
2014	Other services to the public	41	38	14	4	4	0	78	8	75
2014	None of the above	43	32	14	5	3	3	77	9	105

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	64	36	0	0	0	0	100	0	34
2018	Administration and operations	59	29	2	4	6	0	88	10	80
2018	Human resources	68	23	5	0	4	0	91	4	22
2018	Financial management	79	15	3	3	0	0	94	3	32
2018	Information management	70	21	10	0	0	0	90	0	20
2018	Information technology	76	24	0	0	0	0	100	0	13
2018	Evaluation	66	21	0	13	0	0	87	13	24
2018	Policy	83	10	2	5	0	0	93	5	41
2018	Project management	55	34	5	1	5	0	88	7	77
2018	Other services to the public	55	31	2	11	0	0	86	11	35
2018	None of the above	52	30	10	3	5	0	82	7	40
2017	Communications or public affairs	64	33	2	0	0	0	98	0	41
2017	Administration and operations	57	35	3	4	2	0	92	6	87
2017	Human resources	62	38	0	0	0	0	100	0	19
2017	Financial management	75	19	3	3	0	0	95	3	35
2017	Information management	38	47	14	0	0	0	86	0	19
2017	Information technology	65	29	0	6	0	0	94	6	17
2017	Evaluation	61	27	4	0	8	0	88	8	26
2017	Policy	64	17	7	9	2	0	81	12	42
2017	Project management	49	35	3	9	4	0	84	13	66
2017	Other services to the public	51	34	3	9	3	0	85	12	33
2017	None of the above	67	21	7	3	2	0	88	5	59
2014	Communications or public affairs	77	17	3	3	0	0	94	3	35
2014	Administration and operations	60	29	6	5	1	0	88	6	120
2014	Human resources	75	20	5	0	0	0	95	0	20
2014	Financial management	68	29	3	0	0	0	97	0	35
2014	Information management	53	34	4	4	4	0	87	9	22
2014	Information technology	70	23	0	7	0	0	93	7	13
2014	Evaluation	45	45	7	3	0	0	90	3	31
2014	Other services to the public	53	32	4	4	7	0	85	11	75
2014	None of the above	53	30	10	5	2	1	84	7	105

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	64	24	9	0	3	0	88	3	34
2018	Administration and operations	54	31	4	6	5	0	85	11	80
2018	Human resources	63	24	0	9	4	0	86	14	22
2018	Financial management	77	15	3	6	0	0	91	6	33
2018	Information management	38	47	5	5	5	0	85	10	19
2018	Information technology	76	8	8	8	0	0	84	8	13
2018	Evaluation	65	22	13	0	0	0	87	0	23
2018	Policy	73	19	2	0	5	0	93	5	41
2018	Project management	51	34	9	3	4	0	84	7	77
2018	Other services to the public	55	20	14	9	2	0	75	11	35
2018	None of the above	55	22	7	13	2	0	77	15	40
2017	Communications or public affairs	60	33	5	0	0	2	95	0	41
2017	Administration and operations	56	34	3	3	3	0	91	7	87
2017	Human resources	79	16	5	0	0	0	95	0	19
2017	Financial management	75	17	5	3	0	0	92	3	35
2017	Information management	44	35	16	0	5	0	79	5	19
2017	Information technology	77	23	0	0	0	0	100	0	17
2017	Evaluation	64	24	4	0	8	0	88	8	25
2017	Policy	55	31	2	9	2	0	86	12	42
2017	Project management	49	32	6	9	4	0	81	13	66
2017	Other services to the public	47	25	22	3	3	0	72	6	33
2017	None of the above	55	29	10	2	3	0	85	5	59
2014	Communications or public affairs	74	17	3	6	0	0	91	6	35
2014	Administration and operations	60	20	13	7	2	0	79	8	119
2014	Human resources	75	10	15	0	0	0	85	0	20
2014	Financial management	48	38	3	9	3	0	86	12	35
2014	Information management	34	32	13	17	4	0	66	21	22
2014	Information technology	54	31	0	8	7	0	85	15	13
2014	Evaluation	40	44	13	3	0	0	84	3	32
2014	Other services to the public	42	39	5	7	7	0	81	14	75
2014	None of the above	47	29	15	6	2	1	77	8	105

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	62	20	12	6	0	82	6	34
2018	Administration and operations	57	27	4	10	2	84	12	81
2018	Human resources	53	29	9	4	4	82	9	22
2018	Financial management	74	12	5	9	0	86	9	33
2018	Information management	47	37	6	5	5	84	10	19
2018	Information technology	70	14	8	8	0	84	8	13
2018	Evaluation	66	25	4	0	4	91	4	24
2018	Policy	71	19	2	2	5	90	7	41
2018	Project management	45	41	5	4	4	87	8	75
2018	Other services to the public	55	20	14	5	6	75	11	35
2018	None of the above	50	32	5	8	5	82	13	40
2017	Communications or public affairs	62	29	10	0	0	90	0	41
2017	Administration and operations	53	35	4	6	2	88	8	87
2017	Human resources	84	11	5	0	0	95	0	19
2017	Financial management	78	14	5	3	0	92	3	35
2017	Information management	44	36	15	0	5	80	5	19
2017	Information technology	77	23	0	0	0	100	0	17
2017	Evaluation	68	24	0	4	4	92	8	25
2017	Policy	57	17	14	7	5	74	12	42
2017	Project management	50	30	5	9	6	81	15	66
2017	Other services to the public	47	34	6	10	3	81	13	33
2017	None of the above	59	26	7	7	2	85	9	59
2014	Communications or public affairs	74	14	6	5	0	89	5	35
2014	Administration and operations	57	23	12	7	1	80	8	120
2014	Human resources	65	25	10	0	0	90	0	20
2014	Financial management	48	40	6	3	3	88	6	35
2014	Information management	29	32	22	17	0	62	17	22
2014	Information technology	39	46	8	0	7	85	7	13
2014	Evaluation	40	44	7	10	0	84	10	32
2014	Other services to the public	38	43	3	11	5	81	16	75
2014	None of the above	49	30	10	9	2	79	11	105

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	55	27	9	6	3	0	0	82	9	34
2018	Administration and operations	52	16	16	7	7	1	0	69	15	81
2018	Human resources	39	24	19	9	9	0	0	63	19	22
2018	Financial management	74	15	6	6	0	0	0	88	6	33
2018	Information management	55	20	0	15	5	5	0	79	21	19
2018	Information technology	62	8	8	16	0	6	0	75	17	13
2018	Evaluation	54	29	13	0	4	0	0	83	4	24
2018	Policy	64	12	14	7	2	0	0	76	9	42
2018	Project management	41	29	17	4	4	5	0	74	8	77
2018	Other services to the public	61	9	11	9	8	3	0	71	17	35
2018	None of the above	55	20	5	10	10	0	0	75	20	40
2017	Communications or public affairs	49	22	15	2	2	10	0	78	5	41
2017	Administration and operations	53	20	9	11	5	2	0	75	16	87
2017	Human resources	74	16	5	5	0	0	0	90	5	19
2017	Financial management	66	9	17	3	3	3	0	77	5	35
2017	Information management	32	20	5	6	16	16	6	67	27	19
2017	Information technology	71	6	0	12	0	12	0	87	13	17
2017	Evaluation	61	16	11	8	0	4	0	80	8	26
2017	Policy	52	19	12	7	7	2	0	73	15	42
2017	Project management	46	21	14	5	9	6	0	71	14	66
2017	Other services to the public	41	21	22	6	7	3	0	65	13	33
2017	None of the above	54	17	19	2	5	3	0	74	7	59
2014	Communications or public affairs	71	18	0	3	8	0	0	89	11	35
2014	Administration and operations	56	15	13	9	5	1	1	73	14	120
2014	Human resources	60	20	14	0	0	5	0	85	0	20
2014	Financial management	56	23	9	6	3	3	0	82	9	35
2014	Information management	34	27	17	17	4	0	0	61	22	22
2014	Information technology	54	15	8	8	7	8	0	75	16	13
2014	Evaluation	37	31	20	3	6	3	0	71	9	32
2014	Other services to the public	41	28	14	9	5	3	0	71	15	75
2014	None of the above	46	20	15	6	8	5	0	69	15	105

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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	Communications or public affairs	21	29	50	34
2018	Administration and operations	22	39	38	81
2018	Human resources	27	31	42	22
2018	Financial management	17	59	24	33
2018	Information management	25	34	41	20
2018	Information technology	16	37	47	13
2018	Evaluation	17	75	8	24
2018	Policy	12	60	29	42
2018	Project management	21	47	32	77
2018	Other services to the public	23	53	24	34
2018	None of the above	20	47	32	40
2017	Communications or public affairs	13	39	48	41
2017	Administration and operations	27	32	40	87
2017	Human resources	21	59	20	19
2017	Financial management	29	53	18	35
2017	Information management	54	21	25	19
2017	Information technology	12	53	36	17
2017	Evaluation	11	62	27	26
2017	Policy	29	38	33	42
2017	Project management	21	52	27	66
2017	Other services to the public	31	42	27	33
2017	None of the above	17	58	26	59
2014	Communications or public affairs	14	49	37	35
2014	Administration and operations	22	47	31	120
2014	Human resources	19	45	36	20
2014	Financial management	27	39	34	35
2014	Information management	32	34	34	22
2014	Information technology	8	46	46	13
2014	Evaluation	18	45	37	32
2014	Other services to the public	17	47	36	75
2014	None of the above	22	40	38	105

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	Administration and operations	44	22	33	0	0	0	18
2018	Project management	38	31	25	6	0	0	16
2017	Administration and operations	33	37	26	0	0	4	24
2017	Financial management	39	30	9	10	11	0	10
2017	Information management	20	28	30	0	22	0	10
2017	Policy	24	16	16	0	27	17	12
2017	Project management	21	7	43	6	15	7	14
2017	None of the above	29	50	10	0	11	0	10
2014	Administration and operations	15	26	48	4	9999	8	27
2014	Other services to the public	7	54	0	16	9999	23	13
2014	None of the above	17	55	9	8	9999	11	22

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Administration and operations	16	84	81
2018	Information management	0	100	20
2018	Information technology	0	100	13
2018	Project management	15	85	77

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	Administration and operations	62	13
2018	Project management	59	12

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	Project management	51	12

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	Administration and operations	0	13
2018	Project management	0	12

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	Administration and operations	0	13
2018	Project management	0	12

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	Administration and operations	0	13

Question 49g. From whom did you experience harassment on the job? Other
Survey year	Demographic	(%)	Total responses
2018	Administration and operations	0	13

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2018	Administration and operations	38	13
2018	Project management	59	12

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	(%)	Total responses
2018	Administration and operations	38	13

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2018	Administration and operations	61	13

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	(%)	Total responses
2018	Administration and operations	54	13

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Demographic	(%)	Total responses
2018	Administration and operations	46	13

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	(%)	Total responses
2018	Administration and operations	38	13
2018	Project management	41	12

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	(%)	Total responses
2018	Administration and operations	0	13
2018	Project management	0	12

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2018	Administration and operations	0	13

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	(%)	Total responses
2018	Administration and operations	0	13
2018	Project management	0	12

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	(%)	Total responses
2018	Administration and operations	46	13

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	Administration and operations	54	13
2018	Project management	59	12

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	Administration and operations	0	13

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	Project management	0	12

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	Administration and operations	0	13
2018	Project management	0	12

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	Administration and operations	0	13
2018	Project management	0	12

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Project management	0	12

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	Administration and operations	0	13
2018	Project management	0	12

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	Project management	51	12

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	Administration and operations	0	13

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	Administration and operations	0	13

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Administration and operations	0	13
2018	Project management	0	12

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Administration and operations	0	13
2018	Project management	0	12

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	Project management	0	12

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	Administration and operations	38	13
2018	Project management	41	12

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	Administration and operations	54	13
2018	Project management	41	12

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	Administration and operations	0	13
2018	Project management	0	12

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	Project management	49	12

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	Project management	0	12

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Administration and operations	0	13
2018	Project management	0	12

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	17	29	12	0	3	30	9	76	5	34
2018	Administration and operations	20	13	24	6	11	17	9	44	24	80
2018	Human resources	13	24	27	9	0	18	9	50	13	22
2018	Financial management	41	7	15	0	0	34	3	76	0	33
2018	Information management	21	27	10	4	0	33	5	77	7	19
2018	Information technology	8	0	39	0	0	53	0	17	0	13
2018	Evaluation	21	17	4	8	8	34	8	65	28	24
2018	Policy	24	12	21	2	0	26	14	60	4	42
2018	Project management	12	14	27	6	10	22	8	37	24	77
2018	Other services to the public	15	20	17	14	5	29	0	49	27	35
2018	None of the above	30	25	15	3	10	17	0	66	16	40
2017	Communications or public affairs	22	17	20	2	2	26	10	61	7	41
2017	Administration and operations	24	14	19	7	3	22	12	56	16	87
2017	Human resources	5	21	32	5	0	26	11	41	8	19
2017	Financial management	26	11	14	5	3	37	4	62	14	35
2017	Information management	22	19	25	6	0	22	6	57	8	19
2017	Information technology	23	23	6	0	0	41	6	88	0	17
2017	Evaluation	15	20	11	4	8	27	15	60	20	26
2017	Policy	21	12	17	7	5	31	7	54	19	42
2017	Project management	12	12	20	4	9	40	3	42	24	66
2017	Other services to the public	33	6	25	0	3	27	6	58	5	33
2017	None of the above	30	13	22	2	5	19	9	60	9	59
2014	Communications or public affairs	26	28	12	6	3	17	9	73	11	35
2014	Administration and operations	26	19	13	5	5	26	7	67	15	120
2014	Human resources	14	15	30	10	5	25	0	39	20	20
2014	Financial management	31	17	11	6	6	23	6	68	16	35
2014	Information management	17	9	30	0	9	36	0	40	14	22
2014	Information technology	15	15	8	0	15	23	23	58	28	13
2014	Evaluation	6	22	20	3	0	34	15	55	6	32
2014	Other services to the public	23	15	24	3	7	20	8	53	13	75
2014	None of the above	22	12	27	5	5	25	6	48	14	105

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	46	36	12	0	0	6	0	87	0	34
2018	Administration and operations	41	24	17	10	5	3	0	67	15	80
2018	Human resources	40	29	22	5	0	4	0	72	5	22
2018	Financial management	60	24	7	6	0	3	0	87	6	33
2018	Information management	51	41	5	0	0	4	0	95	0	20
2018	Information technology	62	8	0	0	0	30	0	100	0	13
2018	Evaluation	38	25	17	4	8	8	0	69	13	24
2018	Policy	55	31	9	2	2	0	0	86	5	42
2018	Project management	31	34	21	7	4	4	0	68	11	77
2018	Other services to the public	33	42	9	3	8	6	0	79	12	34
2018	None of the above	40	27	15	0	7	7	3	75	8	40
2017	Communications or public affairs	44	31	14	2	2	2	3	80	5	41
2017	Administration and operations	39	33	14	1	5	6	1	78	6	86
2017	Human resources	26	47	11	6	0	11	0	81	6	19
2017	Financial management	47	25	9	6	3	11	0	81	9	35
2017	Information management	50	30	9	6	0	6	0	84	6	19
2017	Information technology	47	42	0	0	0	12	0	100	0	17
2017	Evaluation	38	35	4	7	8	8	0	79	17	26
2017	Policy	46	25	12	5	7	5	0	75	13	42
2017	Project management	26	30	18	8	7	9	2	63	17	66
2017	Other services to the public	48	25	9	3	3	12	0	82	7	33
2017	None of the above	45	31	8	3	3	7	2	83	8	59
2014	Communications or public affairs	52	26	12	3	3	6	0	82	6	35
2014	Administration and operations	44	26	13	6	4	8	0	76	11	120
2014	Human resources	30	50	15	0	0	5	0	84	0	20
2014	Financial management	40	23	17	3	3	15	0	73	7	35
2014	Information management	29	30	26	4	0	11	0	66	5	22
2014	Information technology	46	8	23	8	7	8	0	59	16	13
2014	Evaluation	28	47	16	0	0	7	3	83	0	32
2014	Other services to the public	34	31	14	3	8	11	0	73	12	75
2014	None of the above	29	35	19	7	5	5	0	68	12	105

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Communications or public affairs	0	100	34
2018	Administration and operations	7	93	81

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	20	26	12	0	0	32	9	80	0	34
2018	Administration and operations	26	10	27	2	6	22	6	50	12	81
2018	Human resources	9	21	23	0	5	32	10	51	9	21
2018	Financial management	38	7	9	3	0	40	3	79	5	33
2018	Information management	27	16	10	0	5	42	0	74	9	19
2018	Information technology	8	0	39	0	0	53	0	17	0	13
2018	Evaluation	21	8	13	0	4	37	17	63	9	24
2018	Policy	34	7	19	2	2	26	9	63	7	42
2018	Project management	10	15	34	0	7	30	4	39	10	77
2018	Other services to the public	17	20	17	3	2	40	0	63	9	35
2018	None of the above	28	23	18	5	3	23	0	67	10	39
2017	Communications or public affairs	15	14	17	0	0	46	7	63	0	41
2017	Administration and operations	22	15	21	1	0	33	8	62	2	86
2017	Human resources	10	10	21	0	5	42	11	44	11	19
2017	Financial management	29	17	14	0	0	37	3	76	0	35
2017	Information management	28	20	15	0	0	31	6	76	0	19
2017	Information technology	23	17	0	0	0	53	6	100	0	17
2017	Evaluation	8	35	4	0	4	38	12	85	8	26
2017	Policy	19	14	14	2	0	48	2	66	5	42
2017	Project management	13	9	18	4	4	49	2	46	18	66
2017	Other services to the public	26	3	22	3	3	40	3	52	11	33
2017	None of the above	31	11	21	2	2	31	4	63	5	58
2014	Communications or public affairs	28	14	14	0	0	32	11	75	0	35
2014	Administration and operations	28	14	17	3	1	33	4	66	6	120
2014	Human resources	25	15	10	0	0	40	10	80	0	20
2014	Financial management	28	17	14	0	0	32	9	76	0	35
2014	Information management	0	17	22	0	0	46	15	44	0	22
2014	Information technology	31	8	15	0	0	15	31	71	0	13
2014	Evaluation	12	16	10	0	0	53	9	75	0	32
2014	Other services to the public	25	14	27	4	1	23	7	54	8	75
2014	None of the above	26	12	23	1	0	33	5	62	2	105

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	53	24	12	0	0	11	0	87	0	34
2018	Administration and operations	41	23	22	2	4	6	1	69	7	81
2018	Human resources	35	34	18	0	5	8	0	75	6	22
2018	Financial management	63	22	6	6	0	3	0	88	6	33
2018	Information management	51	36	5	5	0	4	0	90	5	20
2018	Information technology	54	24	0	0	0	22	0	100	0	13
2018	Evaluation	45	29	13	9	0	4	0	78	9	24
2018	Policy	66	17	12	0	5	0	0	83	5	41
2018	Project management	29	34	17	5	4	9	1	71	10	76
2018	Other services to the public	32	26	17	9	2	14	0	67	13	35
2018	None of the above	51	25	13	5	0	5	0	81	5	39
2017	Communications or public affairs	37	34	14	0	0	15	0	83	0	41
2017	Administration and operations	43	28	15	2	1	8	2	80	4	85
2017	Human resources	31	43	11	0	5	5	6	82	6	19
2017	Financial management	50	25	12	0	0	14	0	87	0	35
2017	Information management	49	36	9	0	0	6	0	90	0	19
2017	Information technology	41	36	6	6	0	12	0	87	7	17
2017	Evaluation	38	46	4	0	4	8	0	92	4	26
2017	Policy	45	30	12	2	2	7	0	82	5	42
2017	Project management	26	34	18	1	6	14	2	70	9	66
2017	Other services to the public	44	31	10	3	3	9	0	83	7	33
2017	None of the above	43	28	14	2	2	12	0	80	4	58
2014	Communications or public affairs	60	20	6	0	0	12	3	93	0	35
2014	Administration and operations	52	21	11	6	1	9	1	81	7	120
2014	Human resources	45	35	15	0	0	5	0	84	0	20
2014	Financial management	45	20	23	0	0	9	3	74	0	35
2014	Information management	30	30	17	4	0	8	11	73	5	22
2014	Information technology	54	15	8	8	0	15	0	82	9	13
2014	Evaluation	34	44	13	0	0	9	0	86	0	32
2014	Other services to the public	37	26	16	5	1	14	1	73	8	75
2014	None of the above	36	27	22	5	1	8	1	70	6	105

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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	47	32	15	3	3	0	0	79	6	34
2018	Administration and operations	60	21	6	7	1	0	4	84	9	80
2018	Human resources	55	22	14	0	8	0	0	77	8	22
2018	Financial management	62	23	9	3	0	0	3	87	3	33
2018	Information management	42	34	9	0	0	0	14	89	0	20
2018	Information technology	53	32	16	0	0	0	0	84	0	13
2018	Evaluation	62	8	9	8	4	0	8	77	14	24
2018	Policy	57	14	21	2	5	0	0	71	7	42
2018	Project management	55	34	5	5	1	0	0	88	7	77
2018	Other services to the public	61	21	9	3	3	0	3	85	6	34
2018	None of the above	52	33	13	2	0	0	0	85	2	40
2017	Communications or public affairs	37	27	18	15	0	2	0	66	16	40
2017	Administration and operations	52	29	10	6	2	0	0	81	8	86
2017	Human resources	48	16	10	5	21	0	0	64	26	19
2017	Financial management	54	29	14	3	0	0	0	83	3	35
2017	Information management	51	32	12	5	0	0	0	83	5	19
2017	Information technology	76	6	12	6	0	0	0	82	6	17
2017	Evaluation	42	16	16	15	8	0	4	60	24	26
2017	Policy	61	17	17	2	2	0	0	78	5	41
2017	Project management	53	27	11	5	3	0	2	81	8	66
2017	Other services to the public	54	18	12	6	6	0	3	75	12	33
2017	None of the above	52	22	16	3	5	0	2	75	9	59

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	3	41	30	23	3	0	44	26	34
2018	Administration and operations	21	40	25	5	9	0	61	14	80
2018	Human resources	13	31	28	14	14	0	44	28	22
2018	Financial management	12	45	34	5	3	0	58	9	33
2018	Information management	15	34	29	6	10	5	52	17	20
2018	Information technology	8	46	22	0	24	0	54	24	13
2018	Evaluation	13	25	41	17	0	4	40	17	24
2018	Policy	16	48	19	12	5	0	64	17	42
2018	Project management	21	35	24	11	11	0	55	21	76
2018	Other services to the public	21	44	26	6	3	0	65	9	34
2018	None of the above	22	37	28	13	0	0	60	13	40
2017	Communications or public affairs	22	24	32	17	5	0	46	22	41
2017	Administration and operations	33	32	23	6	6	0	66	11	87
2017	Human resources	16	21	31	11	20	0	37	31	19
2017	Financial management	26	44	22	3	6	0	70	9	35
2017	Information management	32	27	20	21	0	0	59	21	19
2017	Information technology	17	59	12	12	0	0	76	12	17
2017	Evaluation	7	38	43	8	4	0	45	12	26
2017	Policy	29	31	19	16	5	0	60	21	42
2017	Project management	17	26	36	14	8	0	43	21	66
2017	Other services to the public	21	28	34	12	6	0	48	18	33
2017	None of the above	19	30	33	15	3	0	49	19	59

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	6	41	42	11	0	0	0	47	11	34
2018	Administration and operations	38	34	19	5	4	1	0	72	9	80
2018	Human resources	17	36	29	8	9	0	0	53	18	22
2018	Financial management	25	46	23	5	0	0	0	72	5	33
2018	Information management	25	42	6	10	12	0	5	71	23	19
2018	Information technology	32	38	14	8	8	0	0	70	16	13
2018	Evaluation	29	25	42	4	0	0	0	54	4	24
2018	Policy	21	50	12	10	7	0	0	71	17	42
2018	Project management	22	33	30	12	4	0	0	55	16	77
2018	Other services to the public	53	26	15	3	0	0	3	82	3	34
2018	None of the above	35	32	18	15	0	0	0	67	15	40
2017	Communications or public affairs	15	38	27	12	7	0	0	53	20	41
2017	Administration and operations	36	39	16	5	3	0	1	76	8	87
2017	Human resources	11	37	31	0	21	0	0	48	21	19
2017	Financial management	44	39	11	0	6	0	0	83	6	35
2017	Information management	45	20	35	0	0	0	0	65	0	19
2017	Information technology	35	30	18	12	0	0	6	69	12	17
2017	Evaluation	26	43	20	8	0	4	0	72	8	26
2017	Policy	34	35	14	12	5	0	0	69	17	42
2017	Project management	21	35	23	17	5	0	0	56	21	66
2017	Other services to the public	21	34	24	18	0	3	0	56	19	33
2017	None of the above	31	32	24	10	3	0	0	62	14	59

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	12	42	20	9	14	3	0	55	24	34
2018	Administration and operations	31	31	24	7	5	1	0	63	13	80
2018	Human resources	31	9	32	14	14	0	0	40	28	22
2018	Financial management	25	30	33	9	3	0	0	55	12	33
2018	Information management	14	24	21	26	10	0	5	40	38	20
2018	Information technology	24	8	22	23	24	0	0	32	46	13
2018	Evaluation	21	29	20	21	4	0	4	53	26	24
2018	Policy	34	32	20	8	7	0	0	66	15	41
2018	Project management	25	28	24	16	8	0	0	53	24	76
2018	Other services to the public	38	38	12	9	0	3	0	78	9	34
2018	None of the above	35	32	15	10	6	0	2	69	16	40
2017	Communications or public affairs	25	29	27	15	5	0	0	53	20	41
2017	Administration and operations	38	26	28	3	3	0	1	65	7	86
2017	Human resources	21	27	21	11	20	0	0	48	31	19
2017	Financial management	40	37	14	3	6	0	0	77	9	35
2017	Information management	18	16	28	27	11	0	0	34	38	18
2017	Information technology	41	29	12	12	6	0	0	70	18	17
2017	Evaluation	15	39	23	16	8	0	0	53	23	26
2017	Policy	36	31	14	14	2	3	0	69	17	42
2017	Project management	29	18	24	20	9	0	0	48	29	66
2017	Other services to the public	33	24	33	6	3	0	0	57	9	33
2017	None of the above	22	30	19	19	3	2	5	56	24	59

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	41	35	18	6	0	0	0	76	6	34
2018	Administration and operations	65	23	6	4	0	0	3	90	4	80
2018	Human resources	63	22	15	0	0	0	0	85	0	21
2018	Financial management	65	24	12	0	0	0	0	88	0	33
2018	Information management	53	26	6	0	0	0	15	93	0	20
2018	Information technology	70	14	8	8	0	0	0	84	8	13
2018	Evaluation	58	25	8	0	0	0	8	91	0	24
2018	Policy	59	22	10	2	5	0	2	83	7	42
2018	Project management	48	29	11	9	1	0	1	78	11	77
2018	Other services to the public	68	18	9	3	0	0	3	88	3	34
2018	None of the above	50	28	15	5	0	0	2	79	5	40
2017	Communications or public affairs	52	29	10	5	0	2	3	85	5	41
2017	Administration and operations	66	22	5	2	0	1	5	93	2	87
2017	Human resources	37	26	6	0	20	0	10	71	23	19
2017	Financial management	69	17	11	0	3	0	0	86	3	35
2017	Information management	55	14	16	5	0	0	10	77	5	19
2017	Information technology	71	17	6	0	0	0	6	94	0	17
2017	Evaluation	46	35	8	4	0	0	8	87	4	26
2017	Policy	53	28	14	2	0	0	3	83	2	42
2017	Project management	45	42	11	2	0	0	2	88	2	65
2017	Other services to the public	33	34	27	3	0	0	3	69	3	33
2017	None of the above	49	26	12	3	2	0	9	81	6	58

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	36	33	25	6	0	0	69	6	33
2018	Administration and operations	41	36	9	10	4	0	78	14	80
2018	Human resources	27	58	15	0	0	0	85	0	21
2018	Financial management	51	33	12	3	0	0	85	3	33
2018	Information management	50	31	9	0	6	5	85	6	20
2018	Information technology	46	38	8	0	8	0	84	8	13
2018	Evaluation	37	29	21	4	8	0	67	12	24
2018	Policy	44	27	15	10	5	0	71	15	41
2018	Project management	39	27	18	12	4	0	66	16	77
2018	Other services to the public	46	31	14	6	3	0	77	9	35
2018	None of the above	22	45	17	7	7	0	68	15	40
2017	Communications or public affairs	25	36	27	5	7	0	61	12	41
2017	Administration and operations	46	34	14	2	5	0	79	7	87
2017	Human resources	31	26	27	5	10	0	58	15	19
2017	Financial management	45	34	15	6	0	0	79	6	34
2017	Information management	38	46	6	5	5	0	84	10	19
2017	Information technology	41	41	19	0	0	0	81	0	17
2017	Evaluation	38	23	23	0	12	4	64	12	26
2017	Policy	31	43	16	7	2	0	74	9	42
2017	Project management	26	39	22	8	5	0	66	12	65
2017	Other services to the public	6	51	28	9	6	0	56	16	32
2017	None of the above	40	28	14	12	5	0	69	17	58

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	23	53	17	3	3	0	77	6	34
2018	Administration and operations	36	41	10	7	5	1	78	12	81
2018	Human resources	22	41	24	9	4	0	63	14	22
2018	Financial management	40	45	8	6	0	0	85	6	33
2018	Information management	24	35	22	10	5	5	62	15	20
2018	Information technology	30	46	16	8	0	0	76	8	13
2018	Evaluation	33	25	33	4	0	4	61	4	24
2018	Policy	33	26	28	12	0	0	60	12	42
2018	Project management	26	39	22	7	7	0	65	13	77
2018	Other services to the public	29	40	12	9	8	3	71	17	35
2018	None of the above	28	40	18	15	0	0	68	15	40
2017	Communications or public affairs	25	46	17	7	5	0	71	12	41
2017	Administration and operations	43	38	9	5	5	1	81	9	87
2017	Human resources	26	43	5	11	15	0	68	26	19
2017	Financial management	50	26	21	3	0	0	77	3	34
2017	Information management	39	21	20	15	5	0	60	20	19
2017	Information technology	47	41	12	0	0	0	88	0	17
2017	Evaluation	42	15	31	8	4	0	57	12	26
2017	Policy	31	31	24	12	2	0	62	14	42
2017	Project management	24	24	24	16	11	0	49	27	66
2017	Other services to the public	18	37	29	9	6	0	56	16	32
2017	None of the above	27	29	30	12	2	0	56	14	58

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	18	47	30	3	3	0	65	6	34
2018	Administration and operations	30	40	20	4	6	1	70	10	81
2018	Human resources	17	38	18	19	9	0	55	27	22
2018	Financial management	27	39	31	3	0	0	66	3	33
2018	Information management	20	20	27	28	5	0	40	33	19
2018	Information technology	26	40	17	9	9	0	66	17	12
2018	Evaluation	13	33	37	17	0	0	46	17	24
2018	Policy	26	31	33	5	5	0	57	10	42
2018	Project management	19	35	25	16	5	0	55	21	77
2018	Other services to the public	29	26	29	6	8	3	56	14	35
2018	None of the above	22	40	20	15	2	0	62	17	40
2017	Communications or public affairs	25	34	19	12	10	0	59	22	41
2017	Administration and operations	29	46	13	8	4	0	75	13	86
2017	Human resources	21	37	21	6	15	0	58	21	19
2017	Financial management	42	32	14	9	3	0	74	12	34
2017	Information management	39	21	15	10	14	0	60	25	19
2017	Information technology	41	24	30	6	0	0	65	6	17
2017	Evaluation	19	27	31	20	4	0	46	23	26
2017	Policy	29	35	17	12	7	0	64	19	42
2017	Project management	11	32	27	22	7	0	43	30	66
2017	Other services to the public	12	56	16	9	6	0	68	16	32
2017	None of the above	15	41	26	14	3	0	57	17	58

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	27	35	26	6	3	3	0	64	9	34
2018	Administration and operations	41	30	20	6	2	1	0	71	9	81
2018	Human resources	26	33	22	5	14	0	0	59	19	22
2018	Financial management	50	33	12	5	0	0	0	83	5	33
2018	Information management	35	15	25	6	10	5	5	56	17	20
2018	Information technology	22	38	24	8	8	0	0	61	16	13
2018	Evaluation	29	34	33	0	0	0	4	65	0	24
2018	Policy	37	27	22	12	2	0	0	63	15	41
2018	Project management	22	28	30	13	8	0	0	50	21	77
2018	Other services to the public	29	29	29	3	8	0	3	59	11	35
2018	None of the above	38	20	20	20	2	0	0	57	23	40
2017	Communications or public affairs	26	39	26	5	5	0	0	64	10	41
2017	Administration and operations	45	35	10	4	2	1	1	83	7	87
2017	Human resources	26	27	26	6	15	0	0	53	21	19
2017	Financial management	47	24	12	14	0	3	0	73	15	34
2017	Information management	45	31	9	0	14	0	0	76	14	19
2017	Information technology	29	41	24	0	6	0	0	70	6	17
2017	Evaluation	35	35	19	8	4	0	0	69	12	26
2017	Policy	33	26	24	7	10	0	0	60	17	42
2017	Project management	29	26	21	13	11	0	0	55	24	66
2017	Other services to the public	18	41	22	16	3	0	0	59	19	32
2017	None of the above	27	37	15	16	5	0	0	64	21	58

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	25	37	29	9	0	0	61	9	33
2018	Administration and operations	32	41	16	10	1	0	73	11	81
2018	Human resources	18	46	15	8	13	0	63	21	22
2018	Financial management	34	37	24	5	0	0	71	5	33
2018	Information management	38	36	5	6	10	5	78	17	20
2018	Information technology	24	45	16	16	0	0	68	16	13
2018	Evaluation	9	38	41	8	4	0	46	13	24
2018	Policy	33	29	24	10	5	0	62	14	42
2018	Project management	25	42	22	8	4	0	66	12	77
2018	Other services to the public	31	43	20	3	0	3	76	3	35
2018	None of the above	32	33	17	10	8	0	65	18	40
2017	Communications or public affairs	32	27	24	12	5	0	59	17	41
2017	Administration and operations	36	38	17	6	2	0	75	8	87
2017	Human resources	21	37	21	0	15	5	62	16	19
2017	Financial management	45	29	18	6	3	0	74	9	34
2017	Information management	17	53	14	10	5	0	70	15	19
2017	Information technology	17	36	47	0	0	0	53	0	17
2017	Evaluation	26	47	15	12	0	0	73	12	26
2017	Policy	48	26	16	5	5	0	74	9	42
2017	Project management	36	20	26	12	6	0	56	18	66
2017	Other services to the public	37	42	16	3	3	0	78	6	32
2017	None of the above	19	34	30	14	3	0	53	17	58

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	59	29	9	0	3	0	89	3	34
2018	Administration and operations	69	16	7	4	2	1	86	6	81
2018	Human resources	54	18	28	0	0	0	72	0	22
2018	Financial management	80	17	3	0	0	0	97	0	33
2018	Information management	61	25	10	0	0	5	90	0	20
2018	Information technology	84	16	0	0	0	0	100	0	13
2018	Evaluation	52	35	9	0	0	4	91	0	23
2018	Policy	90	2	2	2	2	0	93	5	42
2018	Project management	63	15	9	5	6	0	79	12	77
2018	Other services to the public	63	23	6	3	0	6	91	3	35
2018	None of the above	71	17	10	0	2	0	88	2	40
2017	Communications or public affairs	69	19	5	5	2	0	88	7	41
2017	Administration and operations	69	16	10	0	2	2	87	2	87
2017	Human resources	63	21	11	0	0	5	88	0	19
2017	Financial management	80	11	6	3	0	0	91	3	34
2017	Information management	69	26	0	0	0	5	100	0	19
2017	Information technology	64	36	0	0	0	0	100	0	17
2017	Evaluation	76	12	4	0	4	4	92	4	25
2017	Policy	76	19	5	0	0	0	95	0	42
2017	Project management	66	18	8	6	3	0	84	9	66
2017	Other services to the public	69	15	13	3	0	0	84	3	33
2017	None of the above	67	15	12	2	2	2	84	4	59

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	74	14	6	0	0	0	6	94	0	34
2018	Administration and operations	75	19	3	4	0	0	0	94	4	80
2018	Human resources	81	14	4	0	0	0	0	96	0	22
2018	Financial management	95	3	3	0	0	0	0	97	0	33
2018	Information management	76	5	10	0	0	0	10	89	0	20
2018	Information technology	92	8	0	0	0	0	0	100	0	13
2018	Evaluation	79	13	0	0	4	0	4	96	4	24
2018	Policy	90	0	2	2	0	0	5	95	2	42
2018	Project management	79	12	4	1	1	1	1	93	3	77
2018	Other services to the public	81	11	0	3	0	0	6	97	3	35
2018	None of the above	82	10	2	0	2	0	2	95	3	40

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	88	3	3	0	3	0	3	94	3	34
2018	Administration and operations	73	6	9	6	4	0	3	81	10	80
2018	Human resources	75	20	4	0	0	0	0	96	0	22
2018	Financial management	83	8	3	3	3	0	0	91	6	33
2018	Information management	75	5	5	0	0	0	15	94	0	20
2018	Information technology	92	8	0	0	0	0	0	100	0	13
2018	Evaluation	80	4	3	4	0	4	4	92	5	24
2018	Policy	93	5	0	0	0	0	2	100	0	42
2018	Project management	71	14	7	3	3	1	1	88	5	77
2018	Other services to the public	83	9	3	0	2	0	3	95	2	35
2018	None of the above	74	6	8	8	5	0	0	80	13	39
2017	Communications or public affairs	71	17	7	2	2	0	0	88	5	41
2017	Administration and operations	80	8	5	2	1	0	4	91	3	86
2017	Human resources	79	16	6	0	0	0	0	94	0	19
2017	Financial management	81	5	3	6	3	3	0	88	9	35
2017	Information management	79	10	5	0	0	6	0	95	0	19
2017	Information technology	88	12	0	0	0	0	0	100	0	17
2017	Evaluation	85	4	4	4	0	4	0	92	4	26
2017	Policy	74	16	2	5	2	0	0	90	7	42
2017	Project management	71	18	6	1	2	2	0	91	3	66
2017	Other services to the public	87	7	6	0	0	0	0	94	0	33
2017	None of the above	83	9	9	0	0	0	0	91	0	59

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	50	47	0	0	0	3	100	0	34
2018	Administration and operations	59	27	9	4	1	0	86	5	81
2018	Human resources	36	46	14	4	0	0	81	4	22
2018	Financial management	68	26	3	3	0	0	94	3	33
2018	Information management	66	29	0	0	0	5	100	0	20
2018	Information technology	70	23	8	0	0	0	92	0	13
2018	Evaluation	71	21	4	0	0	4	96	0	24
2018	Policy	69	24	2	5	0	0	93	5	42
2018	Project management	60	26	8	4	3	0	86	7	77
2018	Other services to the public	62	23	9	5	0	0	86	5	34
2018	None of the above	37	32	16	10	2	2	71	13	40
2017	Communications or public affairs	63	29	5	2	0	0	93	2	40
2017	Administration and operations	60	22	10	2	3	2	84	6	87
2017	Human resources	47	42	6	5	0	0	89	5	19
2017	Financial management	73	16	11	0	0	0	89	0	35
2017	Information management	54	46	0	0	0	0	100	0	19
2017	Information technology	64	18	17	0	0	0	83	0	17
2017	Evaluation	61	31	4	4	0	0	92	4	26
2017	Policy	65	28	5	2	0	0	93	2	42
2017	Project management	61	32	5	2	2	0	92	3	66
2017	Other services to the public	60	25	12	3	0	0	85	3	33
2017	None of the above	68	17	8	7	0	0	85	7	59

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	61	27	6	0	3	0	3	91	3	34
2018	Administration and operations	61	22	9	5	4	0	0	83	9	81
2018	Human resources	46	31	5	14	4	0	0	77	18	22
2018	Financial management	71	20	5	0	3	0	0	91	3	33
2018	Information management	74	11	5	5	0	0	5	90	5	20
2018	Information technology	76	8	8	8	0	0	0	84	8	13
2018	Evaluation	50	17	21	3	0	4	4	73	4	24
2018	Policy	71	15	5	10	0	0	0	85	10	41
2018	Project management	53	27	13	4	3	0	0	80	7	77
2018	Other services to the public	60	23	9	8	0	0	0	83	8	35
2018	None of the above	52	20	8	15	5	0	0	72	20	40
2017	Communications or public affairs	56	22	7	5	7	0	2	80	12	40
2017	Administration and operations	67	18	8	2	3	0	1	86	6	87
2017	Human resources	69	21	0	5	0	0	5	94	6	19
2017	Financial management	78	3	14	0	5	0	0	81	5	35
2017	Information management	59	21	9	10	0	0	0	80	10	19
2017	Information technology	77	23	0	0	0	0	0	100	0	17
2017	Evaluation	57	19	23	0	0	0	0	77	0	26
2017	Policy	60	16	12	5	7	0	0	76	12	42
2017	Project management	60	26	11	1	2	0	0	86	3	65
2017	Other services to the public	72	15	12	0	0	0	0	88	0	33
2017	None of the above	61	17	12	9	2	0	0	78	10	59

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	39	15	9	0	0	38	86	0	34
2018	Administration and operations	51	14	7	1	0	27	88	2	81
2018	Human resources	50	14	4	4	0	28	88	6	22
2018	Financial management	45	28	12	0	0	14	85	0	33
2018	Information management	66	4	0	0	0	30	100	0	20
2018	Information technology	54	8	15	0	0	24	81	0	13
2018	Evaluation	54	8	4	0	0	33	94	0	24
2018	Policy	54	17	10	0	0	19	88	0	41
2018	Project management	55	7	3	1	0	35	94	2	75
2018	Other services to the public	42	11	6	0	0	40	90	0	35
2018	None of the above	30	23	11	2	0	35	80	4	40
2017	Communications or public affairs	51	17	7	0	2	22	87	3	40
2017	Administration and operations	56	10	2	0	0	32	97	0	86
2017	Human resources	47	16	5	0	0	32	93	0	19
2017	Financial management	58	3	17	6	3	14	71	10	35
2017	Information management	39	20	5	0	0	36	92	0	19
2017	Information technology	65	17	6	0	0	12	93	0	17
2017	Evaluation	61	12	0	0	0	27	100	0	26
2017	Policy	53	23	9	0	0	14	89	0	42
2017	Project management	48	12	2	2	0	36	95	2	66
2017	Other services to the public	51	15	0	0	0	34	100	0	33
2017	None of the above	53	8	7	2	0	31	88	2	59

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	65	15	14	0	0	0	5	85	0	34
2018	Administration and operations	73	15	4	2	0	0	5	93	3	79
2018	Human resources	73	23	4	0	0	0	0	96	0	22
2018	Financial management	74	23	3	0	0	0	0	97	0	33
2018	Information management	79	6	5	0	0	0	10	95	0	20
2018	Information technology	84	8	8	0	0	0	0	92	0	13
2018	Evaluation	63	12	21	0	0	0	4	78	0	24
2018	Policy	66	26	2	2	0	0	2	95	2	42
2018	Project management	58	30	7	1	0	0	4	92	1	76
2018	Other services to the public	55	33	6	3	3	0	0	88	6	34
2018	None of the above	60	12	23	5	0	0	0	72	5	40
2017	Communications or public affairs	76	22	2	0	0	0	0	98	0	40
2017	Administration and operations	85	11	0	0	0	0	5	100	0	86
2017	Human resources	67	6	5	5	0	0	17	87	6	18
2017	Financial management	72	12	6	3	0	3	6	91	3	35
2017	Information management	84	16	0	0	0	0	0	100	0	18
2017	Information technology	70	30	0	0	0	0	0	100	0	17
2017	Evaluation	65	23	0	0	0	0	11	100	0	26
2017	Policy	70	19	7	0	5	0	0	88	5	42
2017	Project management	67	20	8	5	2	0	0	86	6	66
2017	Other services to the public	54	34	9	0	0	0	3	90	0	33
2017	None of the above	65	21	2	7	4	0	2	88	11	58

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	58	24	6	9	3	0	82	12	34
2018	Administration and operations	73	21	5	1	0	0	94	1	81
2018	Human resources	81	9	9	0	0	0	91	0	22
2018	Financial management	83	11	3	0	3	0	93	3	33
2018	Information management	66	19	6	0	0	10	94	0	20
2018	Information technology	76	8	16	0	0	0	84	0	13
2018	Evaluation	58	25	8	4	0	4	87	4	24
2018	Policy	86	2	7	2	0	2	90	2	42
2018	Project management	77	15	3	4	1	0	92	5	76
2018	Other services to the public	74	18	0	3	0	6	97	3	35
2018	None of the above	80	13	0	2	5	0	93	7	40
2017	Communications or public affairs	68	12	5	2	8	5	84	11	40
2017	Administration and operations	76	18	2	2	2	0	93	4	87
2017	Human resources	78	16	0	0	0	5	100	0	19
2017	Financial management	71	17	6	5	0	0	89	5	35
2017	Information management	74	21	5	0	0	0	95	0	19
2017	Information technology	77	6	17	0	0	0	83	0	17
2017	Evaluation	77	12	4	0	4	4	92	4	26
2017	Policy	69	26	2	0	0	3	98	0	42
2017	Project management	74	19	3	0	3	0	94	3	66
2017	Other services to the public	69	24	3	3	0	0	94	3	33
2017	None of the above	66	20	11	0	2	2	87	2	59

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	44	33	14	6	0	3	79	6	34
2018	Administration and operations	53	28	14	4	1	0	81	5	81
2018	Human resources	60	27	9	4	0	0	87	4	22
2018	Financial management	60	31	6	3	0	0	91	3	32
2018	Information management	39	40	10	6	0	5	83	6	19
2018	Information technology	62	0	24	15	0	0	62	15	13
2018	Evaluation	41	33	13	8	0	4	78	9	24
2018	Policy	57	26	12	2	2	0	83	5	42
2018	Project management	53	32	14	0	0	1	86	0	75
2018	Other services to the public	59	27	14	0	0	0	86	0	34
2018	None of the above	57	25	10	5	2	0	82	7	40
2017	Communications or public affairs	43	37	20	0	0	0	80	0	40
2017	Administration and operations	56	27	9	3	4	1	83	7	87
2017	Human resources	58	32	5	5	0	0	90	5	19
2017	Financial management	60	18	11	8	3	0	78	11	35
2017	Information management	48	47	5	0	0	0	95	0	19
2017	Information technology	52	24	6	18	0	0	76	18	17
2017	Evaluation	50	27	12	4	4	4	80	8	26
2017	Policy	57	34	7	2	0	0	91	2	42
2017	Project management	58	30	9	3	0	0	88	3	66
2017	Other services to the public	43	27	24	3	0	3	72	3	33
2017	None of the above	53	25	14	2	3	3	81	5	59

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	6	49	36	6	3	55	9	34
2018	Administration and operations	19	48	22	7	4	67	11	81
2018	Human resources	26	22	30	18	4	48	22	22
2018	Financial management	25	45	23	7	0	70	7	33
2018	Information management	30	44	17	5	5	73	10	20
2018	Information technology	8	61	24	8	0	68	8	13
2018	Evaluation	16	50	25	8	0	66	8	24
2018	Policy	17	45	26	10	2	62	12	42
2018	Project management	21	39	27	12	1	60	13	77
2018	Other services to the public	32	40	25	3	0	72	3	35
2018	None of the above	25	32	35	8	0	57	8	40
2017	Communications or public affairs	10	51	31	5	2	62	7	41
2017	Administration and operations	22	37	32	8	1	59	9	87
2017	Human resources	15	43	26	5	10	58	15	19
2017	Financial management	23	50	19	5	3	72	8	35
2017	Information management	22	33	29	10	5	55	16	19
2017	Information technology	12	59	29	0	0	71	0	17
2017	Evaluation	11	61	19	8	0	73	8	26
2017	Policy	7	38	50	0	5	46	5	42
2017	Project management	15	44	35	4	2	59	6	66
2017	Other services to the public	12	40	30	15	3	52	18	33
2017	None of the above	7	42	36	12	3	49	15	59

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	0	20	41	33	6	39	20	34
2018	Administration and operations	11	11	38	28	11	39	22	81
2018	Human resources	18	23	34	17	8	25	41	22
2018	Financial management	3	9	45	31	12	42	13	33
2018	Information management	0	15	43	23	19	42	15	20
2018	Information technology	0	16	37	39	8	47	16	13
2018	Evaluation	0	4	52	26	17	43	4	23
2018	Policy	2	22	26	33	16	50	24	42
2018	Project management	9	15	35	25	16	41	24	75
2018	Other services to the public	6	11	37	26	20	46	17	35
2018	None of the above	5	10	45	37	3	40	16	40
2017	Communications or public affairs	0	15	51	27	7	34	15	41
2017	Administration and operations	8	10	46	24	12	36	18	87
2017	Human resources	15	15	43	10	16	27	31	19
2017	Financial management	3	6	37	44	12	55	8	35
2017	Information management	5	9	52	16	17	33	14	19
2017	Information technology	0	12	48	29	12	41	12	17
2017	Evaluation	4	4	39	31	22	53	8	26
2017	Policy	7	9	50	21	12	33	17	42
2017	Project management	3	21	45	24	6	30	24	66
2017	Other services to the public	3	15	37	42	3	45	18	33
2017	None of the above	9	24	37	28	2	30	33	59

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	63	31	6	0	0	0	94	0	33
2018	Administration and operations	58	30	4	6	1	1	89	8	80
2018	Human resources	47	34	10	4	5	0	81	10	21
2018	Financial management	73	25	3	0	0	0	97	0	33
2018	Information management	45	40	10	5	0	0	85	5	20
2018	Information technology	78	6	16	0	0	0	84	0	13
2018	Evaluation	50	42	4	4	0	0	91	4	24
2018	Policy	72	17	7	5	0	0	88	5	42
2018	Project management	53	27	13	4	1	1	82	5	76
2018	Other services to the public	54	35	6	3	3	0	88	6	34
2018	None of the above	50	38	10	0	0	2	90	0	40
2017	Communications or public affairs	47	48	5	0	0	0	95	0	41
2017	Administration and operations	58	28	7	4	3	0	86	7	87
2017	Human resources	41	53	6	0	0	0	94	0	19
2017	Financial management	73	27	0	0	0	0	100	0	34
2017	Information management	32	51	11	6	0	0	83	6	19
2017	Information technology	41	53	6	0	0	0	94	0	17
2017	Evaluation	53	39	8	0	0	0	92	0	26
2017	Policy	45	43	5	5	0	3	90	5	42
2017	Project management	41	46	6	7	0	0	87	7	66
2017	Other services to the public	45	46	3	3	3	0	90	7	33
2017	None of the above	48	34	7	9	0	2	84	9	59

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	46	42	6	0	3	3	91	3	34
2018	Administration and operations	43	28	11	9	7	1	73	16	81
2018	Human resources	31	37	18	14	0	0	68	14	22
2018	Financial management	66	25	5	0	3	0	91	3	33
2018	Information management	31	55	0	10	0	4	90	10	19
2018	Information technology	54	32	14	0	0	0	86	0	13
2018	Evaluation	42	29	16	13	0	0	71	13	24
2018	Policy	60	26	2	5	7	0	86	12	42
2018	Project management	34	36	18	5	5	1	71	11	77
2018	Other services to the public	49	28	11	5	6	0	78	11	35
2018	None of the above	37	43	7	5	7	0	80	12	40
2017	Communications or public affairs	45	41	10	2	2	0	86	5	41
2017	Administration and operations	33	46	12	7	2	0	79	9	87
2017	Human resources	26	52	16	0	6	0	78	6	19
2017	Financial management	59	32	0	6	3	0	91	9	34
2017	Information management	23	57	0	20	0	0	80	20	19
2017	Information technology	29	53	12	0	6	0	83	6	17
2017	Evaluation	26	58	8	0	8	0	84	8	26
2017	Policy	38	26	20	7	10	0	64	17	42
2017	Project management	22	46	15	9	6	2	69	15	66
2017	Other services to the public	39	33	16	9	3	0	72	12	33
2017	None of the above	42	34	10	12	2	0	76	14	59

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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	53	24	12	3	3	6	0	56	44	34
2018	Administration and operations	62	22	10	0	1	4	1	65	35	81
2018	Human resources	49	29	18	0	4	0	0	49	51	22
2018	Financial management	57	25	6	6	3	3	0	59	41	33
2018	Information management	82	18	0	0	0	0	0	82	18	20
2018	Information technology	61	24	16	0	0	0	0	61	39	13
2018	Evaluation	56	35	9	0	0	0	0	56	44	23
2018	Policy	50	24	7	5	7	7	0	54	46	42
2018	Project management	57	27	8	6	1	0	0	57	43	77
2018	Other services to the public	59	26	6	3	3	3	0	61	39	35
2018	None of the above	63	27	5	5	0	0	0	63	37	40
2017	Communications or public affairs	52	19	14	7	0	7	0	56	44	41
2017	Administration and operations	54	26	12	6	1	2	0	55	45	87
2017	Human resources	53	26	11	5	5	0	0	53	47	19
2017	Financial management	51	28	12	0	0	9	0	56	44	35
2017	Information management	57	25	0	12	0	6	0	61	39	19
2017	Information technology	70	17	12	0	0	0	0	70	30	17
2017	Evaluation	34	31	16	8	12	0	0	34	66	26
2017	Policy	40	29	19	3	2	7	0	44	56	42
2017	Project management	41	33	5	8	3	11	0	46	54	66
2017	Other services to the public	55	27	0	0	9	6	3	60	40	33
2017	None of the above	42	27	21	2	7	2	0	42	58	59

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	Communications or public affairs	29	14
2018	Administration and operations	11	27
2018	Human resources	27	11
2018	Financial management	7	13
2018	Evaluation	20	10
2018	Policy	0	18
2018	Project management	12	33
2018	Other services to the public	17	13
2018	None of the above	0	15
2017	Communications or public affairs	18	17
2017	Administration and operations	10	37
2017	Financial management	0	14
2017	Evaluation	18	17
2017	Policy	13	22
2017	Project management	15	32
2017	Other services to the public	16	12
2017	None of the above	6	32

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Communications or public affairs	57	14
2018	Administration and operations	11	27
2018	Human resources	0	11
2018	Financial management	39	13
2018	Evaluation	30	10
2018	Policy	33	18
2018	Project management	18	33
2018	Other services to the public	17	13
2018	None of the above	7	15
2017	Communications or public affairs	41	17
2017	Administration and operations	21	37
2017	Financial management	23	14
2017	Evaluation	29	17
2017	Policy	19	22
2017	Project management	19	32
2017	Other services to the public	25	12
2017	None of the above	16	32

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Communications or public affairs	21	14
2018	Administration and operations	19	27
2018	Human resources	0	11
2018	Financial management	14	13
2018	Evaluation	30	10
2018	Policy	33	18
2018	Project management	24	33
2018	Other services to the public	0	13
2018	None of the above	26	15
2017	Communications or public affairs	23	17
2017	Administration and operations	21	37
2017	Financial management	7	14
2017	Evaluation	18	17
2017	Policy	14	22
2017	Project management	9	32
2017	Other services to the public	8	12
2017	None of the above	28	32

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	Communications or public affairs	29	14
2018	Administration and operations	52	27
2018	Human resources	27	11
2018	Financial management	47	13
2018	Evaluation	30	10
2018	Policy	55	18
2018	Project management	61	33
2018	Other services to the public	38	13
2018	None of the above	67	15
2017	Communications or public affairs	35	17
2017	Administration and operations	49	37
2017	Financial management	79	14
2017	Evaluation	70	17
2017	Policy	27	22
2017	Project management	51	32
2017	Other services to the public	58	12
2017	None of the above	54	32

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	Communications or public affairs	7	14
2018	Administration and operations	0	27
2018	Human resources	0	11
2018	Financial management	0	13
2018	Evaluation	0	10
2018	Policy	0	18
2018	Project management	3	33
2018	Other services to the public	0	13
2018	None of the above	7	15
2017	Communications or public affairs	0	17
2017	Administration and operations	5	37
2017	Financial management	0	14
2017	Evaluation	0	17
2017	Policy	5	22
2017	Project management	6	32
2017	Other services to the public	0	12
2017	None of the above	0	32

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	Communications or public affairs	29	14
2018	Administration and operations	26	27
2018	Human resources	27	11
2018	Financial management	47	13
2018	Evaluation	10	10
2018	Policy	33	18
2018	Project management	43	33
2018	Other services to the public	38	13
2018	None of the above	27	15

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	Communications or public affairs	29	14
2018	Administration and operations	26	27
2018	Human resources	45	11
2018	Financial management	30	13
2018	Evaluation	10	10
2018	Policy	28	18
2018	Project management	30	33
2018	Other services to the public	55	13
2018	None of the above	20	15
2017	Communications or public affairs	23	17
2017	Administration and operations	40	37
2017	Financial management	20	14
2017	Evaluation	30	17
2017	Policy	68	22
2017	Project management	44	32
2017	Other services to the public	49	12
2017	None of the above	49	32

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	Communications or public affairs	0	57	29	0	7	7	14
2018	Administration and operations	23	50	12	4	8	4	26
2018	Human resources	9	81	0	0	9	0	10
2018	Financial management	0	71	20	0	0	9	10
2018	Policy	6	50	22	17	0	6	18
2018	Project management	9	50	19	13	0	9	32
2018	Other services to the public	23	23	23	8	17	8	13
2018	None of the above	7	73	7	7	0	7	15
2017	Communications or public affairs	18	53	24	0	0	6	17
2017	Administration and operations	13	64	14	3	3	3	36
2017	Financial management	13	79	7	0	0	0	14
2017	Evaluation	0	56	38	0	0	6	16
2017	Policy	22	69	0	5	0	5	22
2017	Project management	17	63	13	6	0	0	30
2017	Other services to the public	33	50	0	7	0	10	12
2017	None of the above	18	57	19	3	0	3	33

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Communications or public affairs	69	31	13
2018	Administration and operations	85	15	27
2018	Human resources	90	10	11
2018	Financial management	75	25	13
2018	Policy	55	45	18
2018	Project management	70	30	33
2018	Other services to the public	59	41	12
2018	None of the above	66	34	15

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	50	21	0	14	7	0	7	77	23	14
2018	Administration and operations	56	26	7	0	7	0	4	85	8	27
2018	Human resources	80	10	0	0	0	0	10	100	0	11
2018	Financial management	46	22	0	15	0	0	17	82	18	13
2018	Evaluation	50	10	20	10	0	0	10	67	11	10
2018	Policy	45	22	6	17	0	0	11	75	19	18
2018	Project management	36	34	12	15	0	0	3	72	16	33
2018	Other services to the public	55	8	8	15	0	0	15	73	18	13
2018	None of the above	40	26	7	7	13	0	7	71	22	15
2017	Communications or public affairs	29	41	6	6	12	6	0	75	19	17
2017	Administration and operations	36	16	22	14	8	2	3	54	23	38
2017	Financial management	57	13	7	8	0	8	7	83	9	14
2017	Evaluation	23	24	0	30	18	0	6	50	50	17
2017	Policy	28	27	18	14	5	0	9	60	20	22
2017	Project management	31	35	9	12	6	0	6	70	20	32
2017	Other services to the public	41	33	9	8	10	0	0	74	17	12
2017	None of the above	30	33	6	9	9	0	12	72	21	33

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	0	21	0	14	21	7	36	38	63	14
2018	Administration and operations	22	7	15	11	7	4	33	47	29	27
2018	Human resources	0	10	8	10	27	0	45	18	67	11
2018	Financial management	15	14	17	7	8	16	24	48	25	13
2018	Evaluation	10	20	10	0	10	20	30	60	20	10
2018	Policy	6	11	11	17	11	0	45	30	50	18
2018	Project management	15	9	6	18	12	6	33	40	50	33
2018	Other services to the public	15	8	8	8	17	0	46	42	44	13
2018	None of the above	0	7	7	13	13	0	60	16	67	15
2017	Communications or public affairs	18	6	0	6	24	6	41	44	56	17
2017	Administration and operations	10	3	15	11	11	0	50	25	45	38
2017	Financial management	0	17	7	16	0	0	61	43	40	14
2017	Evaluation	11	6	6	24	35	0	18	21	72	17
2017	Policy	0	5	9	23	5	9	50	11	67	22
2017	Project management	3	22	19	6	13	3	35	40	30	32
2017	Other services to the public	16	34	0	9	25	0	17	60	40	12
2017	None of the above	6	9	16	3	10	9	48	34	29	33

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	68	8	15	0	3	0	6	81	3	34
2018	Administration and operations	65	8	9	6	5	1	6	78	12	80
2018	Human resources	50	9	19	4	13	4	0	62	18	22
2018	Financial management	81	9	3	0	0	0	7	96	0	33
2018	Information management	64	10	22	5	0	0	0	73	5	20
2018	Information technology	70	8	22	0	0	0	0	78	0	13
2018	Evaluation	65	4	18	4	0	0	9	76	5	23
2018	Policy	59	19	5	2	2	2	10	89	5	42
2018	Project management	66	14	7	4	4	0	5	85	8	77
2018	Other services to the public	79	6	3	3	3	3	3	91	6	35
2018	None of the above	72	5	10	0	5	0	7	84	5	40

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results for Atlantic Canada Opportunities Agency by Question 79. With which of the following communities do you most closely identify in relation to your current job?

Survey Themes

My Job

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 4. I have support at work to balance my work and personal life.

Question 5. I get a sense of satisfaction from my work.

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 14. Overall, I like my job.

Question 15. I can complete my assigned workload during my regular working hours.

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 25. My immediate supervisor seems to care about me as a person.

Question 26. I am satisfied with the quality of supervision I receive.

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 49g. From whom did you experience harassment on the job? Other

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.