2018 Public Service Employee Survey Results for Atlantic Canada Opportunities Agency by Question 78. Please indicate your occupational group and level. Occupational group and level - IS

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 31 47 13 6 3 0 0 78 9 32
2018 IS-04 30 60 10 0 0 0 0 90 0 10
2017 IS 48 37 5 8 3 0 0 84 10 38
2017 IS-04 37 42 14 7 0 0 0 79 7 14
2014 IS 41 41 7 7 0 0 3 86 7 29
2014 IS-04 40 50 10 0 0 0 0 90 0 10
2011 IS 59 35 3 3 0 0 0 95 3 37
2011 IS-04 61 28 6 6 0 0 0 89 6 18
2008 IS 49 31 8 13 0 0 0 79 13 39
2008 IS-04 55 27 9 9 0 0 0 82 9 22

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 47 47 3 3 0 0 0 94 3 32
2018 IS-04 40 50 0 10 0 0 0 90 10 10
2017 IS 50 45 3 3 0 0 0 95 3 38
2017 IS-04 44 49 7 0 0 0 0 93 0 14
2014 IS 66 24 7 3 0 0 0 90 3 29
2014 IS-04 80 20 0 0 0 0 0 100 0 10
2011 IS 70 24 3 3 0 0 0 95 3 37
2011 IS-04 72 28 0 0 0 0 0 100 0 18
2008 IS 44 46 5 5 0 0 0 90 5 39
2008 IS-04 50 41 9 0 0 0 0 91 0 22

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 58 39 3 0 0 0 0 97 0 31
2018 IS-04 40 60 0 0 0 0 0 100 0 10
2017 IS 66 26 5 3 0 0 0 92 3 38
2017 IS-04 58 35 7 0 0 0 0 93 0 14
2014 IS 69 28 0 3 0 0 0 97 3 29
2014 IS-04 80 20 0 0 0 0 0 100 0 10
2011 IS 81 16 0 3 0 0 0 97 3 37
2011 IS-04 78 17 0 6 0 0 0 94 6 18
2008 IS 56 36 3 5 0 0 0 92 5 39
2008 IS-04 64 27 5 5 0 0 0 91 5 22

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 66 31 0 3 0 0 0 97 3 32
2018 IS-04 70 30 0 0 0 0 0 100 0 10
2017 IS 58 34 0 5 3 0 0 92 8 38
2017 IS-04 51 42 0 7 0 0 0 93 7 14
2014 IS 55 34 0 10 0 0 0 90 10 29
2014 IS-04 50 50 0 0 0 0 0 100 0 10
2011 IS 65 24 3 5 3 0 0 89 8 37
2011 IS-04 78 17 0 6 0 0 0 94 6 18

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 44 38 9 6 3 0 0 81 9 32
2018 IS-04 50 20 10 20 0 0 0 70 20 10
2017 IS 37 47 5 8 3 0 0 84 10 38
2017 IS-04 37 49 7 7 0 0 0 86 7 14
2014 IS 45 38 10 7 0 0 0 83 7 29
2014 IS-04 60 30 0 10 0 0 0 90 10 10
2011 IS 46 46 3 3 3 0 0 92 5 37
2011 IS-04 61 33 0 0 6 0 0 94 6 18
2008 IS 47 29 11 11 3 0 0 76 13 38
2008 IS-04 45 27 14 9 5 0 0 73 14 22

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 25 53 9 9 3 0 0 78 13 32
2018 IS-04 50 20 20 10 0 0 0 70 10 10
2017 IS 32 37 10 16 5 0 0 69 21 38
2017 IS-04 30 35 14 14 7 0 0 65 21 14
2014 IS 41 38 10 7 3 0 0 79 10 29
2014 IS-04 50 30 0 10 10 0 0 80 20 10
2011 IS 30 41 11 11 8 0 0 70 19 37
2011 IS-04 33 39 11 11 6 0 0 72 17 18

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 34 50 9 3 3 0 0 84 6 32
2018 IS-04 50 40 10 0 0 0 0 90 0 10
2017 IS 29 47 8 10 5 0 0 76 16 38
2017 IS-04 37 28 7 21 7 0 0 65 28 14

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 53 41 3 3 0 0 0 94 3 32
2018 IS-04 50 40 10 0 0 0 0 90 0 10
2017 IS 48 42 10 0 0 0 0 90 0 38
2017 IS-04 37 49 14 0 0 0 0 86 0 14
2014 IS 45 52 0 3 0 0 0 97 3 29
2014 IS-04 40 60 0 0 0 0 0 100 0 10
2011 IS 41 49 5 5 0 0 0 89 5 37
2011 IS-04 39 50 6 6 0 0 0 89 6 18
2008 IS 54 33 10 3 0 0 0 87 3 39
2008 IS-04 45 41 9 5 0 0 0 86 5 22

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 31 59 3 3 3 0 0 91 6 32
2018 IS-04 40 40 10 10 0 0 0 80 10 10
2017 IS 35 50 5 8 3 0 0 84 10 38
2017 IS-04 37 42 7 14 0 0 0 79 14 14

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 53 38 9 0 0 0 0 91 0 32
2018 IS-04 40 40 20 0 0 0 0 80 0 10
2017 IS 50 45 5 0 0 0 0 95 0 38
2017 IS-04 58 35 7 0 0 0 0 93 0 14
2014 IS 72 24 3 0 0 0 0 97 0 29
2014 IS-04 90 10 0 0 0 0 0 100 0 10
2011 IS 73 22 3 3 0 0 0 95 3 37
2011 IS-04 72 22 0 6 0 0 0 94 6 18

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 25 56 6 6 6 0 0 81 13 32
2018 IS-04 30 60 0 10 0 0 0 90 10 10
2017 IS 35 45 16 5 0 0 0 79 5 38
2017 IS-04 37 28 35 0 0 0 0 65 0 14
2014 IS 21 59 10 10 0 0 0 79 10 29
2014 IS-04 10 70 20 0 0 0 0 80 0 10
2011 IS 32 43 5 16 3 0 0 76 19 37
2011 IS-04 11 61 6 17 6 0 0 72 22 18

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 38 50 6 3 3 0 0 88 6 32
2018 IS-04 60 20 10 10 0 0 0 80 10 10
2017 IS 32 45 16 8 0 0 0 76 8 38
2017 IS-04 30 35 28 7 0 0 0 65 7 14
2014 IS 38 48 7 7 0 0 0 86 7 29
2014 IS-04 40 60 0 0 0 0 0 100 0 10

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 34 53 9 0 3 0 0 88 3 32
2018 IS-04 50 40 10 0 0 0 0 90 0 10
2017 IS 40 47 8 5 0 0 0 87 5 38
2017 IS-04 37 49 7 7 0 0 0 86 7 14
2014 IS 48 34 7 10 0 0 0 83 10 29
2014 IS-04 50 40 10 0 0 0 0 90 0 10
2011 IS 54 43 3 0 0 0 0 97 0 37
2011 IS-04 50 44 6 0 0 0 0 94 0 18

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 53 34 9 3 0 0 0 88 3 32
2018 IS-04 50 30 10 10 0 0 0 80 10 10
2017 IS 52 27 16 5 0 0 0 79 5 37
2017 IS-04 51 28 14 7 0 0 0 79 7 14
2014 IS 55 31 7 7 0 0 0 86 7 29
2014 IS-04 80 20 0 0 0 0 0 100 0 10
2011 IS 59 35 3 0 3 0 0 95 3 37
2011 IS-04 72 22 0 0 6 0 0 94 6 18
2008 IS 54 33 3 8 3 0 0 87 10 39
2008 IS-04 55 36 0 5 5 0 0 91 9 22

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 50 38 9 3 0 0 0 88 3 32
2018 IS-04 60 20 20 0 0 0 0 80 0 10
2017 IS 45 34 14 8 0 0 0 79 8 38
2017 IS-04 56 28 9 7 0 0 0 84 7 14
2014 IS 24 62 14 0 0 0 0 86 0 29
2014 IS-04 40 50 10 0 0 0 0 90 0 10
2011 IS 30 41 24 3 3 0 0 70 5 37
2011 IS-04 44 39 17 0 0 0 0 83 0 18
2008 IS 33 46 18 0 3 0 0 79 3 39
2008 IS-04 50 41 5 0 5 0 0 91 5 22

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 3 25 53 16 0 3 0 16 29 32
2018 IS-04 0 50 30 20 0 0 0 20 50 10
2017 IS 14 29 31 18 8 0 0 26 42 38
2017 IS-04 23 21 42 14 0 0 0 14 44 14
2014 IS 10 21 45 14 3 0 7 19 33 29
2014 IS-04 20 10 60 10 0 0 0 10 30 10
2011 IS 11 41 27 16 5 0 0 22 51 37
2011 IS-04 6 39 22 22 11 0 0 33 44 18
2008 IS 3 21 41 28 8 0 0 36 23 39
2008 IS-04 0 18 36 32 14 0 0 45 18 22

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 3 13 28 28 25 3 0 55 16 32
2018 IS-04 0 20 20 30 30 0 0 60 20 10
2017 IS 5 3 39 32 21 0 0 53 8 38
2017 IS-04 14 0 21 44 21 0 0 65 14 14
2014 IS 3 14 24 31 21 0 7 56 19 29
2014 IS-04 10 10 30 40 10 0 0 50 20 10
2011 IS 3 0 41 35 22 0 0 57 3 37
2011 IS-04 0 0 50 22 28 0 0 50 0 18
2008 IS 5 3 38 33 18 0 3 53 8 39
2008 IS-04 5 5 27 32 27 0 5 62 10 22

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 9 28 38 16 9 0 0 25 38 32
2018 IS-04 20 20 50 0 10 0 0 10 40 10
2017 IS 24 18 37 11 10 0 0 21 42 38
2017 IS-04 28 14 35 23 0 0 0 23 42 14
2014 IS 14 24 41 14 3 0 3 18 39 29
2014 IS-04 20 20 60 0 0 0 0 0 40 10
2011 IS 19 19 49 8 5 0 0 14 38 37
2011 IS-04 22 17 39 17 6 0 0 22 39 18
2008 IS 23 31 28 10 8 0 0 18 54 39
2008 IS-04 23 36 23 14 5 0 0 18 59 22

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 0 19 47 28 6 0 0 34 19 32
2018 IS-04 0 40 50 10 0 0 0 10 40 10
2017 IS 3 14 50 24 10 0 0 34 16 38
2017 IS-04 0 23 49 28 0 0 0 28 23 14
2014 IS 3 10 52 17 14 0 3 32 14 29
2014 IS-04 10 20 60 10 0 0 0 10 30 10
2011 IS 8 19 49 22 3 0 0 24 27 37
2011 IS-04 11 11 39 39 0 0 0 39 22 18
2008 IS 13 21 41 23 3 0 0 26 33 39
2008 IS-04 23 9 50 18 0 0 0 18 32 22

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 3 19 34 28 9 6 0 40 23 32
2018 IS-04 0 20 30 40 10 0 0 50 20 10
2017 IS 3 13 57 16 8 3 0 25 17 37
2017 IS-04 0 7 65 21 7 0 0 28 7 14
2014 IS 14 24 38 7 17 0 0 24 38 29
2014 IS-04 20 30 40 0 10 0 0 10 50 10
2011 IS 5 43 38 14 0 0 0 14 49 37
2011 IS-04 0 39 39 22 0 0 0 22 39 18
2008 IS 5 13 33 41 5 3 0 47 18 39
2008 IS-04 5 9 27 50 5 5 0 57 14 22

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 3 13 28 38 16 3 0 55 16 32
2018 IS-04 0 10 20 50 20 0 0 70 10 10
2017 IS 3 3 29 37 21 5 3 63 6 38
2017 IS-04 7 7 14 44 21 7 0 70 15 14
2014 IS 0 10 38 17 31 0 3 50 11 29
2014 IS-04 0 20 40 20 10 0 10 33 22 10
2011 IS 0 5 30 38 27 0 0 65 5 37
2011 IS-04 0 0 33 33 33 0 0 67 0 18
2008 IS 8 18 28 31 13 3 0 45 26 39
2008 IS-04 9 5 27 36 18 5 0 57 14 22

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 3 19 38 19 22 0 0 41 22 32
2018 IS-04 10 20 20 30 20 0 0 50 30 10
2017 IS 8 5 56 19 5 0 5 26 14 37
2017 IS-04 14 0 42 37 0 0 7 39 15 14
2014 IS 10 17 31 17 21 0 3 39 29 29
2014 IS-04 20 0 50 10 20 0 0 30 20 10
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 39 32 16 0 3 6 3 79 4 31
2018 IS-04 30 40 30 0 0 0 0 70 0 10
2017 IS 27 34 5 13 5 11 5 72 22 38
2017 IS-04 16 21 14 14 7 21 7 51 29 14
2014 IS 31 41 7 10 7 0 3 75 18 29
2014 IS-04 20 50 10 10 10 0 0 70 20 10

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 55 23 13 3 3 3 0 80 7 31
2018 IS-04 40 40 20 0 0 0 0 80 0 10
2017 IS 42 31 8 14 5 0 0 73 19 38
2017 IS-04 28 35 7 30 0 0 0 63 30 14
2014 IS 48 38 7 7 0 0 0 86 7 29
2014 IS-04 40 50 0 10 0 0 0 90 10 10

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 19 34 13 9 3 16 6 68 16 32
2018 IS-04 0 50 20 10 0 0 20 63 13 10
2017 IS 21 29 10 16 3 21 0 64 23 38
2017 IS-04 7 30 14 14 0 35 0 57 22 14
2014 IS 14 34 17 17 7 10 0 54 27 29
2014 IS-04 10 30 20 10 10 20 0 50 25 10

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 72 22 0 6 0 0 0 94 6 32
2018 IS-04 60 30 0 10 0 0 0 90 10 10
2017 IS 50 31 16 3 0 0 0 82 3 38
2017 IS-04 51 21 28 0 0 0 0 72 0 14
2014 IS 52 41 3 3 0 0 0 93 3 29
2014 IS-04 50 40 0 10 0 0 0 90 10 10

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 58 35 3 3 0 0 0 94 3 31
2018 IS-04 50 40 10 0 0 0 0 90 0 10
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 50 38 3 9 0 0 0 88 9 32
2018 IS-04 40 40 0 20 0 0 0 80 20 10
2017 IS 37 37 10 10 5 0 0 74 16 38
2017 IS-04 37 14 28 21 0 0 0 51 21 14
2014 IS 45 41 10 3 0 0 0 86 3 29
2014 IS-04 40 40 20 0 0 0 0 80 0 10
2011 IS 57 32 3 8 0 0 0 89 8 37
2011 IS-04 61 28 6 6 0 0 0 89 6 18
2008 IS 38 31 15 10 5 0 0 69 15 39
2008 IS-04 45 32 9 5 9 0 0 77 14 22

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 53 38 3 0 0 3 3 97 0 32
2018 IS-04 50 50 0 0 0 0 0 100 0 10
2017 IS 50 34 10 3 0 3 0 87 3 38
2017 IS-04 37 35 21 7 0 0 0 72 7 14
2014 IS 66 31 0 3 0 0 0 97 3 29
2014 IS-04 60 30 0 10 0 0 0 90 10 10
2011 IS 59 22 8 3 5 3 0 83 8 37
2011 IS-04 67 17 11 0 6 0 0 83 6 18
2008 IS 49 31 13 5 3 0 0 79 8 39
2008 IS-04 50 32 9 5 5 0 0 82 9 22

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 56 31 9 3 0 0 0 88 3 32
2018 IS-04 50 30 20 0 0 0 0 80 0 10
2017 IS 48 37 5 5 5 0 0 84 10 38
2017 IS-04 44 35 7 7 7 0 0 79 14 14
2014 IS 45 41 7 7 0 0 0 86 7 29
2014 IS-04 30 60 0 10 0 0 0 90 10 10
2011 IS 43 46 3 5 3 0 0 89 8 37
2011 IS-04 44 39 6 6 6 0 0 83 11 18
2008 IS 41 36 5 13 5 0 0 77 18 39
2008 IS-04 50 32 5 5 9 0 0 82 14 22

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 59 34 6 0 0 0 0 94 0 32
2018 IS-04 50 50 0 0 0 0 0 100 0 10
2017 IS 53 29 5 5 5 3 0 84 11 38
2017 IS-04 30 35 14 7 7 7 0 70 15 14

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 59 31 9 0 0 0 0 91 0 32
2018 IS-04 50 40 10 0 0 0 0 90 0 10
2017 IS 53 24 13 8 3 0 0 76 10 38
2017 IS-04 37 28 21 7 7 0 0 65 14 14
2014 IS 72 21 0 3 3 0 0 93 7 29
2014 IS-04 80 10 0 0 10 0 0 90 10 10
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Senior Management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 59 31 3 3 3 0 0 91 6 32
2018 IS-04 50 50 0 0 0 0 0 100 0 10
2017 IS 48 42 3 5 0 3 0 92 5 38
2017 IS-04 44 42 0 7 0 7 0 92 8 14
2014 IS 41 34 10 7 0 7 0 81 7 29
2014 IS-04 40 40 10 10 0 0 0 80 10 10
2011 IS 43 24 16 14 0 3 0 69 14 37
2011 IS-04 56 17 17 11 0 0 0 72 11 18

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 56 34 3 3 3 0 0 91 6 32
2018 IS-04 40 60 0 0 0 0 0 100 0 10
2017 IS 53 37 0 10 0 0 0 90 10 38
2017 IS-04 51 42 0 7 0 0 0 93 7 14
2014 IS 52 21 10 14 0 3 0 75 14 29
2014 IS-04 40 30 20 10 0 0 0 70 10 10
2011 IS 30 38 22 11 0 0 0 68 11 37
2011 IS-04 44 33 11 11 0 0 0 78 11 18
2008 IS 46 36 10 5 3 0 0 82 8 39
2008 IS-04 36 41 18 5 0 0 0 77 5 22

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 41 44 13 0 0 3 0 87 0 32
2018 IS-04 20 60 20 0 0 0 0 80 0 10
2017 IS 37 42 13 8 0 0 0 79 8 38
2017 IS-04 44 28 21 7 0 0 0 72 7 14
2014 IS 34 31 17 7 0 10 0 73 8 29
2014 IS-04 40 20 40 0 0 0 0 60 0 10
2011 IS 16 51 14 14 3 3 0 69 17 37
2011 IS-04 33 44 6 11 6 0 0 78 17 18
2008 IS 31 41 18 8 3 0 0 72 10 39
2008 IS-04 27 32 32 9 0 0 0 59 9 22

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 31 53 9 3 3 0 0 84 6 32
2018 IS-04 20 60 10 10 0 0 0 80 10 10
2017 IS 35 37 16 5 5 3 0 73 11 38
2017 IS-04 30 28 28 7 7 0 0 58 14 14
2014 IS 24 52 7 14 0 3 0 79 14 29
2014 IS-04 10 60 20 10 0 0 0 70 10 10
2011 IS 11 54 8 16 11 0 0 65 27 37
2011 IS-04 6 67 6 11 11 0 0 72 22 18
2008 IS 18 44 13 23 3 0 0 62 26 39
2008 IS-04 18 41 18 18 5 0 0 59 23 22
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 31 59 3 6 0 0 0 91 6 32
2018 IS-04 30 50 0 20 0 0 0 80 20 10
2017 IS 24 68 5 3 0 0 0 92 3 38
2017 IS-04 16 77 0 7 0 0 0 93 7 14
2014 IS 38 48 7 7 0 0 0 86 7 29
2014 IS-04 30 60 0 10 0 0 0 90 10 10
2011 IS 32 57 3 8 0 0 0 89 8 37
2011 IS-04 28 61 0 11 0 0 0 89 11 18

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 41 47 9 0 0 3 0 90 0 32
2018 IS-04 60 30 10 0 0 0 0 90 0 10
2017 IS 53 34 5 8 0 0 0 87 8 38
2017 IS-04 44 42 0 14 0 0 0 86 14 14
2014 IS 52 21 17 7 3 0 0 72 10 29
2014 IS-04 50 20 20 10 0 0 0 70 10 10
2011 IS 54 27 0 8 11 0 0 81 19 37
2011 IS-04 61 33 0 0 6 0 0 94 6 18
2008 IS 41 31 13 5 8 3 0 74 13 39
2008 IS-04 41 27 18 5 9 0 0 68 14 22

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 53 38 9 0 0 0 0 91 0 32
2018 IS-04 50 40 10 0 0 0 0 90 0 10

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 31 28 19 3 3 13 3 70 7 32
2018 IS-04 20 40 20 0 0 10 10 75 0 10
2017 IS 27 37 10 16 5 0 5 67 22 38
2017 IS-04 30 28 7 28 0 0 7 62 30 14
2014 IS 21 38 14 7 10 10 0 65 19 29
2014 IS-04 10 50 30 0 0 10 0 67 0 10
2011 IS 19 22 30 11 11 8 0 44 24 37
2011 IS-04 17 33 33 11 0 6 0 53 12 18

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 34 44 6 9 3 3 0 81 13 32
2018 IS-04 40 30 10 20 0 0 0 70 20 10
2017 IS 50 39 5 0 3 3 0 92 3 38
2017 IS-04 51 49 0 0 0 0 0 100 0 14
2014 IS 48 34 3 7 0 7 0 89 7 29
2014 IS-04 50 40 0 10 0 0 0 90 10 10
2011 IS 65 27 0 8 0 0 0 92 8 37
2011 IS-04 72 22 0 6 0 0 0 94 6 18
2008 IS 51 28 8 8 3 3 0 82 11 39
2008 IS-04 59 32 5 5 0 0 0 91 5 22

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 22 31 25 16 6 0 0 53 22 32
2018 IS-04 10 30 40 10 10 0 0 40 20 10
2017 IS 26 16 21 16 10 5 5 47 30 38
2017 IS-04 21 21 28 23 7 0 0 42 30 14
2014 IS 34 38 10 3 7 3 3 78 11 29
2014 IS-04 40 20 30 0 10 0 0 60 10 10
2011 IS 16 41 14 16 14 0 0 57 30 37
2011 IS-04 28 33 11 11 17 0 0 61 28 18
2008 IS 18 23 13 33 10 0 3 42 45 39
2008 IS-04 27 23 14 23 9 0 5 52 33 22

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 41 44 13 0 3 0 0 84 3 32
2018 IS-04 20 70 10 0 0 0 0 90 0 10
2017 IS 24 60 8 5 0 3 0 87 5 38
2017 IS-04 16 70 7 7 0 0 0 86 7 14

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 44 53 3 0 0 0 0 97 0 32
2018 IS-04 40 60 0 0 0 0 0 100 0 10
2017 IS 42 42 13 0 3 0 0 84 3 38
2017 IS-04 37 49 14 0 0 0 0 86 0 14
2014 IS 59 31 0 3 3 3 0 93 7 29
2014 IS-04 60 40 0 0 0 0 0 100 0 10

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 56 41 3 0 0 0 0 97 0 32
2018 IS-04 60 40 0 0 0 0 0 100 0 10
2017 IS 53 39 5 3 0 0 0 92 3 38
2017 IS-04 44 42 14 0 0 0 0 86 0 14
2014 IS 62 24 0 10 0 3 0 89 11 29
2014 IS-04 70 20 0 10 0 0 0 90 10 10
2011 IS 46 41 5 5 3 0 0 86 8 37
2011 IS-04 50 33 6 11 0 0 0 83 11 18

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 63 38 0 0 0 0 0 100 0 32
2018 IS-04 50 50 0 0 0 0 0 100 0 10
2017 IS 58 39 3 0 0 0 0 97 0 38
2017 IS-04 44 56 0 0 0 0 0 100 0 14
2014 IS 76 21 0 3 0 0 0 97 3 29
2014 IS-04 80 10 0 10 0 0 0 90 10 10
2011 IS 57 41 0 3 0 0 0 97 3 37
2011 IS-04 67 28 0 6 0 0 0 94 6 18
2008 IS 49 46 3 0 3 0 0 95 3 39
2008 IS-04 59 36 5 0 0 0 0 95 0 22

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 63 25 9 0 3 0 0 88 3 32
2018 IS-04 50 50 0 0 0 0 0 100 0 10
2017 IS 53 39 5 0 0 3 0 95 0 38
2017 IS-04 51 49 0 0 0 0 0 100 0 14
2014 IS 72 24 3 0 0 0 0 97 0 29
2014 IS-04 80 20 0 0 0 0 0 100 0 10
2011 IS 68 24 5 3 0 0 0 92 3 37
2011 IS-04 78 17 0 6 0 0 0 94 6 18

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 63 19 13 6 0 0 0 81 6 32
2018 IS-04 50 40 10 0 0 0 0 90 0 10
2017 IS 56 34 10 0 0 0 0 90 0 38
2017 IS-04 58 28 14 0 0 0 0 86 0 14
2014 IS 72 21 3 3 0 0 0 93 3 29
2014 IS-04 70 30 0 0 0 0 0 100 0 10
2011 IS 68 24 5 3 0 0 0 92 3 37
2011 IS-04 72 22 0 6 0 0 0 94 6 18
2008 IS 54 23 13 8 3 0 0 77 10 39
2008 IS-04 59 18 14 5 5 0 0 77 9 22

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 53 28 9 6 3 0 0 81 9 32
2018 IS-04 40 30 10 20 0 0 0 70 20 10
2017 IS 48 24 13 3 3 10 0 80 6 38
2017 IS-04 51 21 14 0 7 7 0 77 8 14
2014 IS 69 21 3 3 3 0 0 90 7 29
2014 IS-04 70 30 0 0 0 0 0 100 0 10
2011 IS 51 24 19 0 0 5 0 80 0 37
2011 IS-04 56 28 11 0 0 6 0 88 0 18
2008 IS 36 26 21 13 5 0 0 62 18 39
2008 IS-04 41 27 23 5 5 0 0 68 9 22
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 IS 22 25 53 32
2018 IS-04 30 30 40 10
2017 IS 10 34 55 38
2017 IS-04 14 35 51 14
2014 IS 10 52 38 29
2014 IS-04 0 70 30 10
2011 IS 14 49 38 37
2011 IS-04 17 56 28 18
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 13 31 13 0 3 31 9 74 5 32
2018 IS-04 10 40 10 0 0 30 10 83 0 10
2017 IS 19 18 18 3 3 31 8 61 9 38
2017 IS-04 16 14 21 0 0 35 14 58 0 14
2014 IS 24 28 10 7 0 21 10 75 10 29
2014 IS-04 20 60 0 0 0 20 0 100 0 10

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 41 41 13 0 0 6 0 87 0 32
2018 IS-04 40 40 10 0 0 10 0 89 0 10
2017 IS 42 31 18 3 3 3 0 76 5 38
2017 IS-04 37 35 21 0 0 7 0 77 0 14
2014 IS 48 28 14 3 0 7 0 81 4 29
2014 IS-04 50 50 0 0 0 0 0 100 0 10
2011 IS 39 42 3 8 3 6 0 85 12 36
2011 IS-04 44 39 0 6 6 6 0 88 12 18
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 IS 0 100 32
2018 IS-04 0 100 10

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 19 28 13 0 0 31 9 79 0 32
2018 IS-04 10 40 10 0 0 30 10 83 0 10
2017 IS 10 13 18 0 0 50 8 56 0 38
2017 IS-04 14 7 28 0 0 51 0 43 0 14
2014 IS 31 14 10 0 0 34 10 81 0 29
2014 IS-04 30 30 0 0 0 30 10 100 0 10

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 50 28 13 0 0 9 0 86 0 32
2018 IS-04 50 30 10 0 0 10 0 89 0 10
2017 IS 34 31 18 0 0 16 0 78 0 38
2017 IS-04 28 28 21 0 0 23 0 73 0 14
2014 IS 66 17 10 0 0 7 0 89 0 29
2014 IS-04 70 30 0 0 0 0 0 100 0 10
2011 IS 54 35 8 0 0 3 0 92 0 37
2011 IS-04 56 33 11 0 0 0 0 89 0 18
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 47 31 16 3 3 0 0 78 6 32
2018 IS-04 40 40 20 0 0 0 0 80 0 10
2017 IS 35 30 16 13 3 3 0 66 17 37
2017 IS-04 28 35 14 14 9 0 0 63 23 14

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 3 41 31 22 3 0 0 44 25 32
2018 IS-04 0 40 30 30 0 0 0 40 30 10
2017 IS 21 26 29 19 5 0 0 47 24 38
2017 IS-04 21 28 28 23 0 0 0 49 23 14

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 6 41 44 9 0 0 0 47 9 32
2018 IS-04 0 20 70 10 0 0 0 20 10 10
2017 IS 13 39 29 10 8 0 0 52 18 38
2017 IS-04 7 42 37 0 14 0 0 49 14 14

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 13 44 22 9 9 3 0 58 19 32
2018 IS-04 10 40 40 10 0 0 0 50 10 10
2017 IS 27 33 24 11 5 0 0 60 16 37
2017 IS-04 23 47 23 0 8 0 0 70 8 13

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 44 31 19 6 0 0 0 75 6 32
2018 IS-04 40 40 20 0 0 0 0 80 0 10
2017 IS 47 37 8 5 0 3 0 87 5 38
2017 IS-04 49 37 0 7 0 7 0 92 8 14

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 35 32 26 6 0 0 0 68 6 31
2018 IS-04 30 40 30 0 0 0 0 70 0 10
2017 IS 24 39 24 5 8 0 0 63 13 38
2017 IS-04 23 56 7 14 0 0 0 79 14 14

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 22 53 19 3 3 0 0 75 6 32
2018 IS-04 40 40 10 10 0 0 0 80 10 10
2017 IS 24 50 13 8 5 0 0 74 13 38
2017 IS-04 30 49 7 7 7 0 0 79 14 14

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 19 44 34 0 3 0 0 63 3 32
2018 IS-04 10 40 50 0 0 0 0 50 0 10
2017 IS 21 31 27 10 10 0 0 52 21 38
2017 IS-04 28 21 37 7 7 0 0 49 14 14

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 28 31 28 6 3 3 0 61 10 32
2018 IS-04 30 30 40 0 0 0 0 60 0 10
2017 IS 24 34 31 5 5 0 0 58 10 38
2017 IS-04 30 35 21 7 7 0 0 65 14 14

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 26 42 23 10 0 0 0 68 10 31
2018 IS-04 20 50 30 0 0 0 0 70 0 10
2017 IS 31 27 24 13 5 0 0 58 18 38
2017 IS-04 14 37 42 0 7 0 0 51 7 14

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 59 31 9 0 0 0 0 91 0 32
2018 IS-04 50 40 10 0 0 0 0 90 0 10
2017 IS 65 18 8 5 3 0 0 84 8 38
2017 IS-04 56 21 16 7 0 0 0 77 7 14

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 75 13 6 0 0 0 6 93 0 32
2018 IS-04 70 10 10 0 0 0 10 89 0 10

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 88 3 3 0 3 0 3 94 3 32
2018 IS-04 90 0 0 0 0 0 10 100 0 10
2017 IS 69 18 8 3 3 0 0 87 5 38
2017 IS-04 72 21 0 0 7 0 0 93 7 14

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 53 44 0 0 0 0 3 100 0 32
2018 IS-04 50 40 0 0 0 0 10 100 0 10
2017 IS 62 30 5 3 0 0 0 92 3 37
2017 IS-04 86 14 0 0 0 0 0 100 0 14

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 56 31 6 0 3 0 3 90 3 32
2018 IS-04 40 50 0 0 0 0 10 100 0 10
2017 IS 52 24 8 5 8 0 3 78 14 37
2017 IS-04 51 14 7 14 7 0 7 70 23 14

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 41 16 6 0 0 0 38 90 0 32
2018 IS-04 40 0 0 0 0 0 60 100 0 10
2017 IS 44 19 8 0 3 0 27 85 4 37
2017 IS-04 51 0 0 0 0 0 49 100 0 14

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 66 19 13 0 0 0 3 87 0 32
2018 IS-04 40 20 30 0 0 0 10 67 0 10
2017 IS 73 24 3 0 0 0 0 97 0 37
2017 IS-04 79 21 0 0 0 0 0 100 0 14

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 53 28 6 9 3 0 0 81 13 32
2018 IS-04 40 30 20 10 0 0 0 70 10 10
2017 IS 65 16 5 3 5 0 5 86 9 37
2017 IS-04 72 14 0 0 7 0 7 92 8 14

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 44 34 13 6 0 0 3 81 6 32
2018 IS-04 30 50 10 10 0 0 0 80 10 10
2017 IS 32 46 22 0 0 0 0 78 0 37
2017 IS-04 28 42 30 0 0 0 0 70 0 14

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 9 44 38 6 3 0 0 53 9 32
2018 IS-04 0 40 60 0 0 0 0 40 0 10
2017 IS 8 47 34 8 3 0 0 55 11 38
2017 IS-04 7 35 42 16 0 0 0 42 16 14

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 0 19 38 38 6 0 0 44 19 32
2018 IS-04 0 20 40 40 0 0 0 40 20 10
2017 IS 3 13 50 26 8 0 0 34 16 38
2017 IS-04 9 14 42 28 7 0 0 35 23 14

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 61 32 6 0 0 0 0 94 0 31
2018 IS-04 50 50 0 0 0 0 0 100 0 10
2017 IS 45 50 5 0 0 0 0 95 0 38
2017 IS-04 37 56 7 0 0 0 0 93 0 14

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 44 44 6 0 3 3 0 90 3 32
2018 IS-04 40 40 20 0 0 0 0 80 0 10
2017 IS 40 45 10 3 3 0 0 84 5 38
2017 IS-04 37 56 7 0 0 0 0 93 0 14
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 50 25 13 6 3 3 0 52 48 32
2018 IS-04 60 20 20 0 0 0 0 60 40 10
2017 IS 42 21 16 8 6 8 0 45 55 38
2017 IS-04 42 21 14 7 9 7 0 45 55 14

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 IS 33 15
2017 IS 21 19

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 IS 60 15
2017 IS 48 19

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 IS 20 15
2017 IS 21 19

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 IS 27 15
2017 IS 43 19

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 IS 7 15
2017 IS 0 19

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 IS 27 15

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 IS 33 15
2017 IS 27 19

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 IS 0 53 27 0 13 7 15
2017 IS 16 47 21 5 0 11 19

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 IS 71 29 14

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 53 20 0 13 7 0 7 79 21 15
2017 IS 26 42 5 5 17 5 0 71 23 19

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 0 20 0 13 27 7 33 33 67 15
2017 IS 16 5 0 5 32 5 36 36 64 19

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 69 6 16 0 3 0 6 80 3 32
2018 IS-04 50 10 30 0 0 0 10 67 0 10
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