2018 Public Service Employee Survey Results for Atlantic Canada Opportunities Agency by Question 78. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 43 32 7 14 0 0 4 78 15 28
2017 CR 28 52 6 11 3 0 0 80 14 35
2017 CR-04 30 52 7 7 4 0 0 81 11 27
2014 CR 40 45 6 4 4 0 0 85 8 47
2014 CR-04 37 44 6 6 6 0 0 81 12 32
2014 CR-05 42 50 8 0 0 0 0 92 0 12
2011 CR 45 33 8 9 3 2 0 79 13 64
2011 CR-04 45 31 8 10 4 2 0 78 14 51
2008 CR 46 38 7 7 1 0 0 85 8 71
2008 CR-04 47 36 9 6 2 0 0 83 8 53
2008 CR-05 40 47 0 13 0 0 0 87 13 15

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 43 39 4 11 4 0 0 82 14 28
2017 CR 48 23 14 9 6 0 0 71 14 35
2017 CR-04 37 26 19 11 7 0 0 63 19 27
2014 CR 53 25 11 9 2 0 0 79 11 47
2014 CR-04 47 28 13 9 3 0 0 75 13 32
2014 CR-05 67 17 8 8 0 0 0 83 8 12
2011 CR 39 36 9 9 5 2 0 76 14 64
2011 CR-04 39 35 8 10 6 2 0 76 16 51
2008 CR 31 39 14 11 4 0 0 70 15 71
2008 CR-04 32 36 15 13 4 0 0 68 17 53
2008 CR-05 33 40 13 7 7 0 0 73 13 15

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 45 34 0 14 7 0 0 79 21 29
2017 CR 57 17 9 11 6 0 0 74 17 35
2017 CR-04 48 19 11 15 7 0 0 67 22 27
2014 CR 47 40 6 4 2 0 0 87 6 47
2014 CR-04 44 41 9 6 0 0 0 85 6 32
2014 CR-05 50 42 0 0 8 0 0 92 8 12
2011 CR 39 42 11 3 5 0 0 81 8 64
2011 CR-04 37 41 12 4 6 0 0 78 10 51
2008 CR 45 32 8 8 6 0 0 77 14 71
2008 CR-04 43 30 9 11 6 0 0 74 17 53
2008 CR-05 40 47 7 0 7 0 0 87 7 15

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 71 29 0 0 0 0 0 100 0 28
2017 CR 63 26 6 0 6 0 0 89 6 35
2017 CR-04 59 26 7 0 7 0 0 85 7 27
2014 CR 66 13 9 6 6 0 0 79 13 47
2014 CR-04 59 13 13 6 9 0 0 72 15 32
2014 CR-05 83 8 0 8 0 0 0 92 8 12
2011 CR 52 37 10 0 2 0 0 89 2 63
2011 CR-04 52 36 10 0 2 0 0 88 2 50

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 50 39 4 7 0 0 0 89 7 28
2017 CR 45 33 6 6 9 0 0 79 15 33
2017 CR-04 40 32 8 8 12 0 0 72 20 25
2014 CR 42 38 6 9 4 0 0 81 13 47
2014 CR-04 41 41 9 6 3 0 0 81 9 32
2014 CR-05 50 25 0 17 8 0 0 75 25 12
2011 CR 46 35 10 5 5 0 0 81 10 63
2011 CR-04 48 32 12 2 6 0 0 80 8 50
2008 CR 37 40 13 7 3 0 0 77 10 70
2008 CR-04 37 38 13 8 4 0 0 75 12 52
2008 CR-05 27 53 13 7 0 0 0 80 7 15

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 57 32 4 4 0 0 4 93 4 28
2017 CR 44 21 12 15 9 0 0 65 24 34
2017 CR-04 42 19 15 12 12 0 0 62 23 26
2014 CR 42 32 4 15 6 0 0 75 21 47
2014 CR-04 44 35 3 12 6 0 0 78 19 32
2014 CR-05 50 17 8 17 8 0 0 67 25 12
2011 CR 35 41 10 10 5 0 0 76 14 63
2011 CR-04 37 43 6 8 6 0 0 80 14 51

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 44 48 7 0 0 0 0 93 0 27
2017 CR 47 24 21 6 3 0 0 70 9 34
2017 CR-04 42 23 27 4 4 0 0 65 8 26

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 61 32 7 0 0 0 0 93 0 28
2017 CR 47 41 6 3 3 0 0 88 6 34
2017 CR-04 46 46 4 0 4 0 0 92 4 26
2014 CR 60 30 11 0 0 0 0 89 0 47
2014 CR-04 56 28 16 0 0 0 0 84 0 32
2014 CR-05 67 33 0 0 0 0 0 100 0 12
2011 CR 45 45 3 3 3 0 0 91 6 64
2011 CR-04 43 47 2 4 4 0 0 90 8 51
2008 CR 49 37 8 4 1 0 0 86 6 71
2008 CR-04 42 43 11 2 2 0 0 85 4 53
2008 CR-05 67 20 0 13 0 0 0 87 13 15

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 46 39 7 4 4 0 0 86 7 28
2017 CR 38 27 12 12 12 0 0 65 24 34
2017 CR-04 46 19 15 8 12 0 0 65 19 26

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 71 25 4 0 0 0 0 96 0 28
2017 CR 63 27 6 0 3 0 0 91 3 33
2017 CR-04 56 32 8 0 4 0 0 88 4 25
2014 CR 83 13 4 0 0 0 0 96 0 47
2014 CR-04 75 19 6 0 0 0 0 94 0 32
2014 CR-05 100 0 0 0 0 0 0 100 0 12
2011 CR 63 33 3 2 0 0 0 95 2 64
2011 CR-04 65 31 4 0 0 0 0 96 0 51

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 43 32 25 0 0 0 0 75 0 28
2017 CR 41 32 6 15 6 0 0 73 21 34
2017 CR-04 42 35 8 8 8 0 0 77 15 26
2014 CR 32 38 11 13 6 0 0 70 19 47
2014 CR-04 34 34 9 16 6 0 0 69 22 32
2014 CR-05 33 50 8 0 8 0 0 83 8 12
2011 CR 34 39 13 11 3 0 0 73 15 62
2011 CR-04 34 40 10 12 4 0 0 74 16 50

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 50 36 14 0 0 0 0 86 0 28
2017 CR 41 41 6 9 3 0 0 82 12 34
2017 CR-04 42 38 8 8 4 0 0 81 12 26
2014 CR 34 47 11 6 2 0 0 81 9 47
2014 CR-04 37 47 9 6 0 0 0 84 6 32
2014 CR-05 33 42 8 8 8 0 0 75 17 12

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 46 39 14 0 0 0 0 86 0 28
2017 CR 41 41 6 9 3 0 0 82 12 34
2017 CR-04 38 46 8 4 4 0 0 85 8 26
2014 CR 42 43 6 6 2 0 0 85 9 47
2014 CR-04 41 41 9 6 3 0 0 81 9 32
2014 CR-05 58 33 0 8 0 0 0 92 8 12
2011 CR 58 31 6 3 0 2 0 90 3 64
2011 CR-04 63 27 4 4 0 2 0 92 4 51

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 62 24 10 3 0 0 0 86 3 29
2017 CR 56 30 3 9 3 0 0 85 12 34
2017 CR-04 50 31 4 12 4 0 0 81 15 26
2014 CR 60 26 15 0 0 0 0 85 0 47
2014 CR-04 59 28 13 0 0 0 0 87 0 32
2014 CR-05 75 0 25 0 0 0 0 75 0 12
2011 CR 52 35 8 3 2 0 0 87 5 63
2011 CR-04 54 34 6 4 2 0 0 88 6 50
2008 CR 52 31 10 4 3 0 0 83 7 71
2008 CR-04 53 30 8 6 4 0 0 83 9 53
2008 CR-05 53 27 20 0 0 0 0 80 0 15

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 59 34 7 0 0 0 0 93 0 29
2017 CR 57 28 11 3 0 0 0 86 3 35
2017 CR-04 67 30 0 4 0 0 0 96 4 27
2014 CR 49 32 11 2 6 0 0 81 9 47
2014 CR-04 53 31 6 3 6 0 0 85 9 32
2014 CR-05 33 33 25 0 8 0 0 67 8 12
2011 CR 71 19 8 2 0 0 0 90 2 63
2011 CR-04 75 18 8 0 0 0 0 92 0 51
2008 CR 56 21 20 3 0 0 0 77 3 71
2008 CR-04 64 19 17 0 0 0 0 83 0 53
2008 CR-05 27 27 33 13 0 0 0 53 13 15

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 0 21 38 34 3 0 3 39 21 29
2017 CR 6 26 23 20 20 3 3 42 33 35
2017 CR-04 4 26 19 26 19 4 4 48 32 27
2014 CR 4 17 44 21 9 0 4 31 22 47
2014 CR-04 0 19 47 25 6 0 3 32 19 32
2014 CR-05 17 17 33 17 17 0 0 33 33 12
2011 CR 2 9 41 25 17 2 5 45 12 64
2011 CR-04 2 10 37 25 18 2 6 47 13 51
2008 CR 4 7 31 28 24 3 3 55 12 71
2008 CR-04 2 9 30 26 25 4 4 55 12 53
2008 CR-05 7 0 33 40 20 0 0 60 7 15

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 0 11 29 25 25 11 0 56 12 28
2017 CR 6 15 24 15 35 3 3 53 22 34
2017 CR-04 8 12 27 15 31 4 4 50 21 26
2014 CR 6 9 28 38 13 2 4 54 16 47
2014 CR-04 6 9 22 40 13 3 6 58 17 32
2014 CR-05 8 8 33 33 17 0 0 50 17 12
2011 CR 2 5 27 26 34 2 5 64 7 62
2011 CR-04 2 6 28 24 32 2 6 61 9 50
2008 CR 6 4 20 34 30 4 3 68 11 71
2008 CR-04 4 6 17 34 32 4 4 71 10 53
2008 CR-05 7 0 33 33 20 7 0 57 7 15

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 7 21 39 11 11 7 4 24 32 28
2017 CR 15 18 32 11 15 3 6 29 36 34
2017 CR-04 15 19 35 8 12 4 8 22 39 26
2014 CR 6 15 51 15 9 0 4 24 22 47
2014 CR-04 3 19 50 19 3 0 6 23 23 32
2014 CR-05 17 8 42 8 25 0 0 33 25 12
2011 CR 0 15 42 18 21 0 5 41 15 62
2011 CR-04 0 10 47 18 18 0 6 39 11 49
2008 CR 4 10 42 27 11 1 4 40 15 71
2008 CR-04 4 13 42 23 11 2 6 37 18 53
2008 CR-05 0 0 47 47 7 0 0 53 0 15

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 7 4 14 50 21 4 0 74 11 28
2017 CR 3 17 23 26 25 0 6 54 21 35
2017 CR-04 0 15 22 33 22 0 7 60 16 27
2014 CR 0 13 39 33 11 0 4 46 14 46
2014 CR-04 0 16 32 39 6 0 6 48 17 31
2014 CR-05 0 8 50 17 25 0 0 42 8 12
2011 CR 0 3 24 43 25 0 5 72 3 63
2011 CR-04 0 2 30 36 26 0 6 66 2 50
2008 CR 1 6 21 39 25 1 6 70 8 71
2008 CR-04 2 6 19 43 25 2 4 72 8 53
2008 CR-05 0 0 27 33 33 0 7 71 0 15

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 11 11 21 36 14 7 0 54 23 28
2017 CR 17 17 20 17 17 3 9 38 39 35
2017 CR-04 7 19 22 22 19 0 11 46 29 27
2014 CR 11 15 38 19 11 0 6 32 27 47
2014 CR-04 15 6 44 19 6 0 9 28 24 32
2014 CR-05 0 33 17 25 25 0 0 50 33 12
2011 CR 5 8 30 25 25 0 6 54 14 63
2011 CR-04 4 8 28 26 26 0 8 57 13 50
2008 CR 1 4 28 31 31 1 3 65 6 71
2008 CR-04 2 4 26 32 30 2 4 66 6 53
2008 CR-05 0 7 33 33 27 0 0 60 7 15

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 4 11 25 25 21 4 11 54 17 28
2017 CR 9 17 14 23 23 6 9 53 30 35
2017 CR-04 11 15 11 26 22 4 11 57 30 27
2014 CR 2 15 21 30 21 2 9 57 19 47
2014 CR-04 0 16 25 25 22 3 9 54 18 32
2014 CR-05 8 8 17 50 8 0 8 64 18 12
2011 CR 2 6 24 29 29 2 10 64 9 63
2011 CR-04 2 6 20 30 28 2 12 67 9 50
2008 CR 10 14 17 27 21 1 10 54 27 71
2008 CR-04 4 8 17 32 26 2 11 67 13 53
2008 CR-05 27 33 20 7 7 0 7 14 64 15

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 7 21 36 25 7 4 0 33 30 28
2017 CR 6 24 27 27 14 0 3 42 30 34
2017 CR-04 8 31 19 31 8 0 4 40 40 26
2014 CR 4 15 30 28 9 9 6 43 23 47
2014 CR-04 0 22 28 28 6 9 6 41 26 32
2014 CR-05 17 0 25 25 17 8 8 50 20 12
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 36 21 18 18 0 7 0 62 19 28
2017 CR 43 26 9 14 6 0 3 70 21 35
2017 CR-04 44 26 7 15 7 0 0 70 22 27
2014 CR 45 19 15 13 4 0 4 67 18 47
2014 CR-04 53 19 16 6 6 0 0 72 12 32
2014 CR-05 33 17 8 25 0 0 17 60 30 12

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 56 30 11 4 0 0 0 85 4 27
2017 CR 46 34 6 9 6 0 0 80 14 35
2017 CR-04 48 30 7 7 7 0 0 78 15 27
2014 CR 49 15 13 13 9 0 2 65 22 47
2014 CR-04 50 15 16 13 6 0 0 65 19 32
2014 CR-05 58 17 0 8 8 0 8 82 18 12

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 36 29 11 11 4 11 0 72 16 28
2017 CR 28 17 17 11 6 17 3 57 22 35
2017 CR-04 30 11 19 15 4 22 0 52 24 27
2014 CR 23 17 17 19 6 13 4 49 30 47
2014 CR-04 19 19 19 12 9 16 6 48 28 32
2014 CR-05 42 0 8 42 0 8 0 45 45 12

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 69 24 3 3 0 0 0 93 3 29
2017 CR 53 30 12 3 3 0 0 82 6 34
2017 CR-04 54 27 15 4 0 0 0 81 4 26
2014 CR 62 19 6 9 4 0 0 81 13 47
2014 CR-04 63 16 9 6 6 0 0 78 12 32
2014 CR-05 75 17 0 8 0 0 0 92 8 12

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 57 36 7 0 0 0 0 93 0 28
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 61 21 7 4 0 4 4 88 4 28
2017 CR 57 29 11 0 0 0 3 88 0 35
2017 CR-04 59 26 11 0 0 0 4 88 0 27
2014 CR 51 30 11 9 0 0 0 81 9 47
2014 CR-04 59 22 12 6 0 0 0 81 6 32
2014 CR-05 42 50 0 8 0 0 0 92 8 12
2011 CR 58 17 14 6 5 0 0 75 11 64
2011 CR-04 59 18 10 8 6 0 0 76 14 51
2008 CR 52 34 6 6 1 0 1 87 7 71
2008 CR-04 49 34 8 6 2 0 2 85 8 53
2008 CR-05 60 33 0 7 0 0 0 93 7 15

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 79 11 4 4 0 4 0 93 4 28
2017 CR 57 29 11 3 0 0 0 86 3 35
2017 CR-04 59 26 11 4 0 0 0 85 4 27
2014 CR 62 15 13 8 2 0 0 77 11 47
2014 CR-04 59 19 13 6 3 0 0 78 9 32
2014 CR-05 83 8 0 8 0 0 0 92 8 12
2011 CR 57 17 14 6 3 2 0 76 10 63
2011 CR-04 59 16 12 8 4 2 0 76 12 51
2008 CR 58 23 14 3 3 0 0 80 6 71
2008 CR-04 51 26 15 4 4 0 0 77 8 53
2008 CR-05 80 7 13 0 0 0 0 87 0 15

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 71 18 7 4 0 0 0 89 4 28
2017 CR 51 32 9 3 3 0 3 85 6 35
2017 CR-04 52 30 7 4 4 0 4 85 8 27
2014 CR 62 21 9 8 0 0 0 83 8 47
2014 CR-04 59 22 9 9 0 0 0 81 9 32
2014 CR-05 83 17 0 0 0 0 0 100 0 12
2011 CR 54 22 13 3 6 2 0 77 10 63
2011 CR-04 54 24 10 2 8 2 0 80 10 50
2008 CR 62 20 10 6 3 0 0 82 8 71
2008 CR-04 57 21 13 6 4 0 0 77 9 53
2008 CR-05 73 20 0 7 0 0 0 93 7 15

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 82 14 4 0 0 0 0 96 0 28
2017 CR 63 26 6 3 0 3 0 91 3 35
2017 CR-04 59 30 4 4 0 4 0 92 4 27

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 79 17 0 3 0 0 0 97 3 29
2017 CR 63 32 0 3 0 0 3 97 3 35
2017 CR-04 63 30 0 4 0 0 4 96 4 27
2014 CR 66 15 17 2 0 0 0 81 2 47
2014 CR-04 63 16 19 3 0 0 0 78 3 32
2014 CR-05 92 0 8 0 0 0 0 92 0 12
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Senior Management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 45 24 28 3 0 0 0 69 3 29
2017 CR 48 26 17 6 0 3 0 76 6 35
2017 CR-04 48 19 22 7 0 4 0 69 8 27
2014 CR 55 30 4 7 0 4 0 89 7 47
2014 CR-04 53 31 6 3 0 6 0 90 3 32
2014 CR-05 75 17 0 8 0 0 0 92 8 12
2011 CR 46 32 13 3 5 2 0 79 8 63
2011 CR-04 48 28 14 4 4 2 0 78 8 50

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 54 18 18 11 0 0 0 71 11 28
2017 CR 45 34 14 3 3 0 0 80 6 35
2017 CR-04 48 30 15 4 4 0 0 78 7 27
2014 CR 60 26 9 4 0 2 0 87 4 47
2014 CR-04 56 25 13 3 0 3 0 84 3 32
2014 CR-05 83 17 0 0 0 0 0 100 0 12
2011 CR 48 30 10 8 3 2 0 79 11 63
2011 CR-04 50 26 12 6 4 2 0 78 10 50
2008 CR 51 30 10 6 3 1 0 81 9 71
2008 CR-04 51 32 11 2 2 2 0 85 4 53
2008 CR-05 40 27 7 20 7 0 0 67 27 15

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 39 29 14 18 0 0 0 68 18 28
2017 CR 34 37 14 9 0 6 0 76 9 35
2017 CR-04 33 33 15 11 0 7 0 72 12 27
2014 CR 53 28 9 9 0 2 0 83 9 47
2014 CR-04 47 31 13 6 0 3 0 81 6 32
2014 CR-05 83 8 0 8 0 0 0 92 8 12
2011 CR 35 39 15 3 2 6 0 79 5 62
2011 CR-04 42 30 18 0 2 8 0 78 2 50
2008 CR 37 35 10 10 1 7 0 77 12 71
2008 CR-04 40 34 11 4 2 9 0 81 6 53
2008 CR-05 20 40 7 33 0 0 0 60 33 15

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 32 36 11 14 7 0 0 68 21 28
2017 CR 37 37 6 14 3 3 0 76 18 35
2017 CR-04 33 41 7 15 0 4 0 77 15 27
2014 CR 49 13 13 17 9 0 0 62 26 47
2014 CR-04 50 9 16 19 6 0 0 59 25 32
2014 CR-05 58 25 0 17 0 0 0 83 17 12
2011 CR 22 37 14 19 6 2 0 60 26 63
2011 CR-04 26 32 14 20 6 2 0 59 27 50
2008 CR 35 32 20 6 4 3 0 70 10 71
2008 CR-04 36 34 19 4 4 4 0 73 8 53
2008 CR-05 20 33 27 13 7 0 0 53 20 15
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 46 36 18 0 0 0 0 82 0 28
2017 CR 48 37 6 3 3 0 3 88 6 35
2017 CR-04 48 33 7 4 4 0 4 85 8 27
2014 CR 55 30 11 2 0 2 0 87 2 47
2014 CR-04 47 37 9 3 0 3 0 87 3 32
2014 CR-05 75 17 8 0 0 0 0 92 0 12
2011 CR 41 44 5 6 2 2 0 87 8 63
2011 CR-04 40 46 4 6 2 2 0 88 8 50

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 43 36 7 11 0 4 0 81 11 28
2017 CR 40 43 6 6 3 0 3 85 9 35
2017 CR-04 41 41 4 7 4 0 4 85 12 27
2014 CR 49 28 9 7 4 2 2 80 11 47
2014 CR-04 47 31 9 6 3 0 3 81 10 32
2014 CR-05 58 17 8 0 8 8 0 82 9 12
2011 CR 52 30 6 5 5 2 0 84 10 63
2011 CR-04 52 32 6 2 6 2 0 86 8 50
2008 CR 39 35 14 6 1 4 0 78 7 71
2008 CR-04 38 34 15 6 2 6 0 76 8 53
2008 CR-05 33 47 13 7 0 0 0 80 7 15

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 54 29 14 4 0 0 0 82 4 28

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 24 28 17 10 0 21 0 65 13 29
2017 CR 20 23 17 17 6 14 3 51 28 35
2017 CR-04 19 26 15 15 7 15 4 55 27 27
2014 CR 23 28 19 13 11 6 0 54 25 47
2014 CR-04 25 28 19 9 13 6 0 57 23 32
2014 CR-05 25 17 25 17 8 8 0 45 27 12
2011 CR 22 22 17 10 11 16 2 54 25 63
2011 CR-04 22 20 20 8 12 16 2 51 24 50

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 52 33 11 0 0 4 0 88 0 27
2017 CR 51 37 3 3 0 3 3 94 3 35
2017 CR-04 52 37 0 4 0 4 4 96 4 27
2014 CR 34 47 6 4 2 6 0 86 7 47
2014 CR-04 37 41 6 3 3 9 0 86 7 32
2014 CR-05 33 50 8 8 0 0 0 83 8 12
2011 CR 50 30 9 8 3 0 0 80 11 64
2011 CR-04 51 25 12 8 4 0 0 76 12 51
2008 CR 58 31 4 3 4 0 0 89 7 71
2008 CR-04 60 32 2 2 4 0 0 92 6 53
2008 CR-05 47 27 13 7 7 0 0 73 13 15

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 32 36 7 7 11 4 4 73 19 28
2017 CR 29 27 9 24 6 3 3 59 31 34
2017 CR-04 27 31 8 19 8 4 4 63 29 26
2014 CR 32 21 6 21 13 6 0 57 37 47
2014 CR-04 28 22 9 25 9 6 0 53 37 32
2014 CR-05 42 25 0 8 17 8 0 73 27 12
2011 CR 17 31 16 17 11 3 5 53 31 64
2011 CR-04 16 37 16 12 12 2 6 57 26 51
2008 CR 23 34 6 21 11 1 4 60 34 71
2008 CR-04 28 30 6 21 8 2 6 63 31 53
2008 CR-05 7 40 7 20 27 0 0 47 47 15

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 43 25 21 4 4 4 0 70 7 28
2017 CR 29 47 6 6 6 3 3 81 13 34
2017 CR-04 23 50 8 8 8 0 4 76 16 26

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 61 25 11 4 0 0 0 86 4 28
2017 CR 63 23 6 3 0 3 3 91 3 35
2017 CR-04 59 26 4 4 0 4 4 92 4 27
2014 CR 72 17 4 2 0 4 0 93 2 47
2014 CR-04 65 22 6 3 0 3 0 90 3 32
2014 CR-05 92 8 0 0 0 0 0 100 0 12

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 57 32 7 4 0 0 0 89 4 28
2017 CR 54 37 0 6 0 3 0 94 6 35
2017 CR-04 56 33 0 7 0 4 0 92 8 27
2014 CR 72 17 6 4 0 0 0 89 4 47
2014 CR-04 69 16 9 6 0 0 0 84 6 32
2014 CR-05 83 17 0 0 0 0 0 100 0 12
2011 CR 49 33 14 0 0 3 0 85 0 63
2011 CR-04 50 32 14 0 0 4 0 85 0 50

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 68 32 0 0 0 0 0 100 0 28
2017 CR 54 43 0 3 0 0 0 97 3 35
2017 CR-04 56 41 0 4 0 0 0 96 4 27
2014 CR 64 28 4 2 2 0 0 91 4 47
2014 CR-04 62 31 3 3 0 0 0 94 3 32
2014 CR-05 83 8 0 0 8 0 0 92 8 12
2011 CR 59 30 10 0 2 0 0 89 2 63
2011 CR-04 60 30 8 0 2 0 0 90 2 50
2008 CR 55 39 3 1 1 0 0 94 3 71
2008 CR-04 55 42 2 2 0 0 0 96 2 53
2008 CR-05 53 33 7 0 7 0 0 87 7 15

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 50 46 4 0 0 0 0 96 0 28
2017 CR 77 20 3 0 0 0 0 97 0 35
2017 CR-04 78 19 4 0 0 0 0 96 0 27
2014 CR 66 21 9 4 0 0 0 87 4 47
2014 CR-04 65 19 9 6 0 0 0 84 6 32
2014 CR-05 75 17 8 0 0 0 0 92 0 12
2011 CR 56 36 5 2 2 0 0 92 3 64
2011 CR-04 57 37 2 2 2 0 0 94 4 51

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 57 39 0 4 0 0 0 96 4 28
2017 CR 71 20 9 0 0 0 0 91 0 35
2017 CR-04 70 19 11 0 0 0 0 89 0 27
2014 CR 64 24 11 2 0 0 0 87 2 47
2014 CR-04 62 25 13 0 0 0 0 87 0 32
2014 CR-05 75 17 0 8 0 0 0 92 8 12
2011 CR 53 38 3 5 2 0 0 91 6 64
2011 CR-04 55 39 2 2 2 0 0 94 4 51
2008 CR 59 30 7 4 0 0 0 89 4 71
2008 CR-04 57 32 8 4 0 0 0 89 4 53
2008 CR-05 60 27 7 7 0 0 0 87 7 15

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 46 21 18 11 0 4 0 70 11 28
2017 CR 63 9 6 3 9 9 3 81 13 35
2017 CR-04 63 11 7 4 7 4 4 80 12 27
2014 CR 60 17 6 15 0 2 0 78 15 47
2014 CR-04 63 15 6 16 0 0 0 78 16 32
2014 CR-05 67 17 8 8 0 0 0 83 8 12
2011 CR 51 21 11 8 3 5 2 76 12 63
2011 CR-04 52 18 10 8 4 6 2 76 13 50
2008 CR 49 21 8 11 4 6 0 75 16 71
2008 CR-04 49 23 8 11 4 6 0 76 16 53
2008 CR-05 53 20 7 13 7 0 0 73 20 15
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 CR 17 48 34 29
2017 CR 23 43 34 35
2017 CR-04 22 37 41 27
2014 CR 17 38 45 47
2014 CR-04 15 47 38 32
2014 CR-05 25 25 50 12
2011 CR 17 45 38 64
2011 CR-04 18 47 35 51
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 39 14 21 7 0 11 7 65 9 28
2017 CR 25 6 40 3 0 14 11 42 4 35
2017 CR-04 30 7 37 4 0 15 7 48 5 27
2014 CR 30 11 19 0 6 28 6 61 10 47
2014 CR-04 34 6 19 0 6 28 6 62 10 32
2014 CR-05 17 17 25 0 8 25 8 50 13 12

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 48 28 14 0 0 7 3 85 0 29
2017 CR 43 26 9 6 0 14 3 83 7 35
2017 CR-04 41 33 7 4 0 11 4 87 4 27
2014 CR 45 24 13 4 4 11 0 76 10 47
2014 CR-04 44 25 15 3 6 6 0 73 10 32
2014 CR-05 50 17 8 8 0 17 0 80 10 12
2011 CR 48 25 8 6 3 10 0 81 11 63
2011 CR-04 48 24 6 8 4 10 0 80 13 50
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 0 100 29

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 36 14 25 4 0 21 0 64 5 28
2017 CR 25 14 29 0 0 20 11 58 0 35
2017 CR-04 26 19 30 0 0 19 7 60 0 27
2014 CR 30 13 11 0 0 40 6 80 0 47
2014 CR-04 25 13 16 0 0 41 6 70 0 32
2014 CR-05 33 17 0 0 0 42 8 100 0 12

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 48 21 21 0 0 10 0 77 0 29
2017 CR 37 29 20 0 0 9 6 77 0 35
2017 CR-04 33 30 22 0 0 11 4 74 0 27
2014 CR 57 19 4 4 0 13 2 90 5 47
2014 CR-04 50 25 6 6 0 9 3 86 7 32
2014 CR-05 75 8 0 0 0 17 0 100 0 12
2011 CR 50 23 11 3 0 13 0 84 4 64
2011 CR-04 47 22 12 4 0 16 0 81 5 51
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 45 31 7 0 0 0 17 92 0 29
2017 CR 50 27 12 3 6 0 3 79 9 34
2017 CR-04 54 23 15 4 4 0 0 77 8 26

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 28 48 17 3 0 0 3 79 4 29
2017 CR 32 35 24 9 0 0 0 68 9 34
2017 CR-04 31 38 27 4 0 0 0 69 4 26

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 54 32 4 4 0 4 4 92 4 28
2017 CR 44 35 9 9 3 0 0 79 12 34
2017 CR-04 42 35 12 12 0 0 0 77 12 26

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 34 34 24 0 3 0 3 71 4 29
2017 CR 26 24 32 9 3 0 6 53 13 34
2017 CR-04 27 27 31 8 0 0 8 58 8 26

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 76 10 3 0 0 0 10 96 0 29
2017 CR 62 12 9 0 0 3 15 89 0 34
2017 CR-04 62 15 4 0 0 0 19 95 0 26

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 55 31 7 0 3 0 3 89 4 29
2017 CR 40 28 20 3 6 0 3 70 9 35
2017 CR-04 48 15 22 4 7 0 4 65 12 27

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 41 45 7 0 0 0 7 93 0 29
2017 CR 34 40 14 9 0 0 3 76 9 35
2017 CR-04 41 33 19 4 0 0 4 77 4 27

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 32 54 14 0 0 0 0 86 0 28
2017 CR 25 52 11 9 0 0 3 79 9 35
2017 CR-04 26 52 15 4 0 0 4 81 4 27

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 52 21 17 0 0 7 3 81 0 29
2017 CR 31 52 9 6 0 0 3 85 6 35
2017 CR-04 30 52 11 4 0 0 4 85 4 27

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 38 45 14 0 0 0 3 86 0 29
2017 CR 20 55 20 6 0 0 0 74 6 35
2017 CR-04 15 59 22 4 0 0 0 74 4 27

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 55 14 14 3 3 0 10 77 8 29
2017 CR 60 17 14 3 0 0 6 82 3 35
2017 CR-04 63 19 15 0 0 0 4 85 0 27

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 59 21 7 3 0 0 10 88 4 29

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 76 3 10 0 0 0 10 88 0 29
2017 CR 77 3 9 3 0 3 6 87 3 35
2017 CR-04 81 4 7 4 0 0 4 88 4 27

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 76 17 3 0 0 0 3 96 0 29
2017 CR 66 14 9 3 3 0 6 85 6 35
2017 CR-04 70 11 7 4 4 0 4 85 8 27

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 72 14 10 0 0 0 3 89 0 29
2017 CR 68 17 9 3 0 0 3 88 3 35
2017 CR-04 67 22 11 0 0 0 0 89 0 27

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 55 0 3 0 0 0 41 94 0 29
2017 CR 51 6 6 0 0 0 37 91 0 35
2017 CR-04 48 0 7 0 0 0 44 87 0 27

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 76 10 7 0 0 0 7 93 0 29
2017 CR 74 11 6 0 0 0 9 94 0 35
2017 CR-04 78 11 7 0 0 0 4 92 0 27

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 62 14 10 3 0 0 10 85 4 29
2017 CR 68 20 6 0 3 0 3 91 3 35
2017 CR-04 67 19 7 0 4 0 4 88 4 27

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 46 32 14 4 0 0 4 81 4 28
2017 CR 45 37 6 0 9 0 3 85 9 35
2017 CR-04 41 37 7 0 11 0 4 81 12 27

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 34 55 7 3 0 0 0 90 3 29
2017 CR 23 34 37 6 0 0 0 57 6 35
2017 CR-04 19 37 41 4 0 0 0 56 4 27

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 3 10 38 31 17 0 0 48 14 29
2017 CR 6 9 46 23 17 0 0 40 14 35
2017 CR-04 7 7 52 26 7 0 0 33 15 27

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 61 25 4 4 4 4 0 89 7 28
2017 CR 54 37 3 6 0 0 0 91 6 35
2017 CR-04 56 37 0 7 0 0 0 93 7 27

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 43 43 7 4 4 0 0 86 7 28
2017 CR 43 34 9 11 3 0 0 77 14 35
2017 CR-04 44 37 7 11 0 0 0 81 11 27
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 66 24 7 0 0 0 3 68 32 29
2017 CR 66 14 9 6 0 6 0 70 30 35
2017 CR-04 63 15 7 7 0 7 0 68 32 27

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 68 11 7 4 4 0 7 85 8 28
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