2018 Public Service Employee Survey Results for Atlantic Canada Opportunities Agency by Question 27. Are you a supervisor?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 53 31 8 5 2 0 0 84 8 128
2018 Non-supervisor 33 46 7 10 3 0 0 79 13 324
2017 Supervisor 49 35 6 8 2 0 0 84 10 133
2017 Non-supervisor 36 42 8 11 3 0 0 78 14 347
2014 Supervisor 44 43 4 7 1 0 0 87 9 141
2014 Non-supervisor 37 38 9 11 4 0 1 76 15 357
2011 Supervisor 58 30 6 4 2 0 0 88 6 171
2011 Non-supervisor 46 37 8 6 2 0 0 83 9 431
2008 Supervisor 54 33 7 5 1 0 1 88 5 170
2008 Non-supervisor 43 37 10 8 2 0 0 80 10 452

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 67 25 4 2 1 0 0 92 4 127
2018 Non-supervisor 48 41 6 4 2 0 0 89 5 325
2017 Supervisor 67 23 4 5 2 0 0 89 7 134
2017 Non-supervisor 52 35 6 4 3 0 0 87 7 347
2014 Supervisor 59 30 5 5 2 0 0 89 7 141
2014 Non-supervisor 48 34 8 6 4 0 0 82 10 357
2011 Supervisor 69 19 6 5 1 0 0 88 6 171
2011 Non-supervisor 55 30 9 4 3 0 0 84 7 436
2008 Supervisor 57 34 6 1 1 0 0 91 2 170
2008 Non-supervisor 45 39 6 7 2 0 0 85 9 452

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 74 22 3 0 1 0 0 95 1 126
2018 Non-supervisor 54 38 3 3 2 0 0 92 5 320
2017 Supervisor 69 26 2 3 1 0 0 94 4 134
2017 Non-supervisor 60 29 4 5 2 0 0 89 7 347
2014 Supervisor 66 27 1 5 1 0 0 93 6 141
2014 Non-supervisor 55 34 5 3 3 0 0 89 6 357
2011 Supervisor 67 28 2 2 1 0 0 95 2 171
2011 Non-supervisor 56 36 5 2 2 0 0 91 4 434
2008 Supervisor 66 31 1 2 1 0 0 96 2 170
2008 Non-supervisor 52 35 4 6 3 0 0 87 9 452

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 64 29 4 3 0 0 0 93 3 127
2018 Non-supervisor 66 27 4 2 2 0 0 93 3 325
2017 Supervisor 60 30 3 4 2 0 0 90 7 133
2017 Non-supervisor 64 26 5 2 3 1 0 91 5 347
2014 Supervisor 50 31 8 8 2 1 0 82 10 141
2014 Non-supervisor 54 29 8 5 4 1 0 84 9 356
2011 Supervisor 43 39 10 7 1 0 0 82 8 170
2011 Non-supervisor 57 32 5 5 1 0 0 89 6 434

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 61 28 3 5 3 0 0 89 8 126
2018 Non-supervisor 46 39 6 5 4 0 0 85 9 322
2017 Supervisor 50 33 5 7 4 0 0 83 12 133
2017 Non-supervisor 45 40 6 5 4 0 0 85 9 345
2014 Supervisor 48 35 7 9 1 0 0 83 10 141
2014 Non-supervisor 38 39 10 8 4 0 0 77 12 357
2011 Supervisor 55 32 5 5 3 0 0 87 8 169
2011 Non-supervisor 47 39 8 4 2 0 0 85 7 433
2008 Supervisor 53 34 7 5 1 0 0 87 6 169
2008 Non-supervisor 44 36 9 7 3 0 0 81 10 449

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 42 33 12 11 2 0 0 75 13 128
2018 Non-supervisor 38 37 11 6 7 0 0 75 14 325
2017 Supervisor 41 31 11 11 6 0 0 72 17 133
2017 Non-supervisor 38 31 14 10 7 0 0 69 17 346
2014 Supervisor 39 32 15 9 4 0 0 71 14 141
2014 Non-supervisor 28 37 14 14 8 0 0 65 21 356
2011 Supervisor 33 34 15 12 6 0 0 67 18 170
2011 Non-supervisor 35 37 11 11 6 0 0 71 18 434

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 45 38 8 5 3 0 0 84 8 128
2018 Non-supervisor 38 43 9 6 4 0 0 81 10 324
2017 Supervisor 42 38 5 10 5 0 0 79 15 134
2017 Non-supervisor 41 38 10 8 3 0 0 79 11 346

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 67 28 2 2 1 0 0 95 3 128
2018 Non-supervisor 55 36 6 2 1 0 0 91 4 324
2017 Supervisor 57 33 5 3 3 0 0 90 6 134
2017 Non-supervisor 52 36 7 3 2 0 0 88 5 344
2014 Supervisor 58 34 6 1 0 0 0 93 1 141
2014 Non-supervisor 48 36 9 5 2 0 0 84 7 356
2011 Supervisor 59 34 4 2 1 1 0 93 3 170
2011 Non-supervisor 47 41 7 4 1 0 0 88 5 433
2008 Supervisor 65 25 4 5 1 0 0 91 5 170
2008 Non-supervisor 55 35 6 2 2 0 0 90 4 452

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 54 28 6 8 4 0 0 82 12 127
2018 Non-supervisor 38 39 10 7 6 0 0 78 13 322
2017 Supervisor 44 35 6 11 4 0 0 79 15 134
2017 Non-supervisor 39 36 11 8 6 0 0 75 14 345

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 76 17 4 3 0 0 0 93 3 127
2018 Non-supervisor 62 30 5 2 1 0 0 92 3 318
2017 Supervisor 73 20 3 4 1 0 0 93 5 134
2017 Non-supervisor 62 29 5 2 1 0 0 92 3 344
2014 Supervisor 72 22 4 2 0 0 0 94 2 141
2014 Non-supervisor 69 22 8 1 0 0 0 91 2 357
2011 Supervisor 73 22 4 1 1 0 0 95 2 170
2011 Non-supervisor 68 27 4 1 0 0 0 95 2 436

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 61 28 5 6 1 0 0 89 6 127
2018 Non-supervisor 35 41 11 7 6 1 0 76 13 324
2017 Supervisor 54 34 3 7 2 0 0 87 10 133
2017 Non-supervisor 40 37 11 6 6 0 0 77 12 345
2014 Supervisor 51 35 6 5 3 0 0 86 8 141
2014 Non-supervisor 29 43 12 12 4 0 0 72 15 357
2011 Supervisor 52 36 2 9 1 0 0 88 10 171
2011 Non-supervisor 37 41 9 10 3 0 0 78 13 431

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 63 26 3 5 2 0 1 90 7 127
2018 Non-supervisor 43 36 12 5 4 0 0 79 9 317
2017 Supervisor 51 32 6 7 4 0 1 83 11 134
2017 Non-supervisor 45 33 12 6 4 0 0 78 9 345
2014 Supervisor 49 33 8 7 3 0 0 82 9 141
2014 Non-supervisor 40 34 13 9 4 0 0 74 13 356

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 56 29 5 7 2 0 0 85 9 128
2018 Non-supervisor 43 40 8 5 4 0 0 84 8 325
2017 Supervisor 54 29 6 9 2 0 0 83 11 134
2017 Non-supervisor 45 38 8 6 3 0 0 83 9 345
2014 Supervisor 51 26 7 13 1 1 0 78 15 141
2014 Non-supervisor 40 35 14 8 3 0 0 75 11 356
2011 Supervisor 46 43 7 4 0 0 0 89 4 170
2011 Non-supervisor 53 34 7 4 1 1 0 88 5 432

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 66 21 4 6 2 0 0 88 8 127
2018 Non-supervisor 55 33 7 3 2 0 0 88 5 325
2017 Supervisor 58 29 5 6 2 0 0 87 8 133
2017 Non-supervisor 52 37 5 3 2 0 0 89 5 344
2014 Supervisor 58 26 10 7 1 0 0 83 7 141
2014 Non-supervisor 49 31 12 5 2 0 0 81 7 357
2011 Supervisor 61 29 5 2 2 0 0 90 5 171
2011 Non-supervisor 53 39 5 2 2 0 0 91 4 434
2008 Supervisor 62 32 4 2 1 0 0 94 2 170
2008 Non-supervisor 50 39 4 4 2 0 0 89 6 451

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 30 35 21 11 4 0 0 64 15 127
2018 Non-supervisor 48 38 9 3 2 0 0 85 5 326
2017 Supervisor 26 40 18 11 5 0 0 66 16 134
2017 Non-supervisor 45 39 11 4 2 0 0 84 5 346
2014 Supervisor 22 37 20 15 6 0 1 59 21 141
2014 Non-supervisor 39 39 15 5 3 0 0 78 8 357
2011 Supervisor 20 34 31 12 2 0 0 54 15 171
2011 Non-supervisor 45 37 15 2 1 0 0 82 3 432
2008 Supervisor 21 40 26 6 6 0 1 61 13 170
2008 Non-supervisor 37 38 17 5 3 0 0 75 8 452

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 10 23 40 19 8 0 0 27 33 126
2018 Non-supervisor 7 20 39 24 9 1 0 33 27 323
2017 Supervisor 13 24 37 18 8 1 0 26 37 133
2017 Non-supervisor 8 19 42 19 10 1 2 30 28 346
2014 Supervisor 5 24 40 21 8 0 1 30 29 141
2014 Non-supervisor 5 20 37 24 11 1 2 36 26 356
2011 Supervisor 4 28 42 15 10 0 1 25 32 170
2011 Non-supervisor 5 19 34 25 13 1 3 39 25 435
2008 Supervisor 5 24 41 21 8 1 1 29 30 170
2008 Non-supervisor 7 16 38 24 12 1 2 37 24 451

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 8 20 23 30 20 0 0 49 28 127
2018 Non-supervisor 4 13 30 30 21 2 1 52 18 321
2017 Supervisor 9 12 31 26 21 1 0 47 21 134
2017 Non-supervisor 6 10 27 31 24 1 2 56 16 341
2014 Supervisor 7 11 29 37 15 0 1 52 19 141
2014 Non-supervisor 7 17 28 28 16 2 2 47 25 356
2011 Supervisor 4 12 29 32 21 0 2 55 16 169
2011 Non-supervisor 5 11 29 26 25 2 3 52 17 432
2008 Supervisor 6 13 24 37 18 1 2 57 19 170
2008 Non-supervisor 5 10 23 36 22 1 3 60 15 450

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 9 21 36 24 10 0 0 34 30 126
2018 Non-supervisor 13 27 35 15 9 1 1 24 40 323
2017 Supervisor 18 24 36 15 7 0 0 22 42 133
2017 Non-supervisor 23 28 28 11 8 1 2 20 52 345
2014 Supervisor 15 23 35 19 6 0 1 26 39 141
2014 Non-supervisor 16 24 33 13 10 1 3 24 42 355
2011 Supervisor 11 23 40 19 7 0 1 26 34 168
2011 Non-supervisor 11 19 37 17 14 0 3 31 31 433
2008 Supervisor 10 22 34 23 9 0 2 33 33 170
2008 Non-supervisor 11 22 32 22 10 0 3 33 34 451

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 4 15 38 31 11 0 1 42 19 127
2018 Non-supervisor 3 11 32 37 16 0 0 53 15 321
2017 Supervisor 8 11 43 29 9 0 0 38 20 133
2017 Non-supervisor 7 14 33 30 13 1 2 45 21 347
2014 Supervisor 6 12 47 27 7 0 1 34 18 140
2014 Non-supervisor 4 11 39 30 14 1 1 44 16 355
2011 Supervisor 8 17 43 27 5 0 1 32 26 169
2011 Non-supervisor 4 11 34 31 16 0 2 49 16 433
2008 Supervisor 6 18 45 20 11 0 1 31 24 169
2008 Non-supervisor 5 13 31 34 15 0 3 50 18 450

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 17 28 34 14 7 0 0 21 45 126
2018 Non-supervisor 9 18 31 26 14 1 0 41 27 323
2017 Supervisor 20 20 31 24 4 1 0 28 40 133
2017 Non-supervisor 10 22 32 20 12 1 2 34 33 346
2014 Supervisor 18 31 34 15 1 0 1 17 49 141
2014 Non-supervisor 17 25 30 15 10 1 2 26 43 354
2011 Supervisor 18 26 35 15 6 0 1 21 44 169
2011 Non-supervisor 8 20 30 23 16 0 3 40 29 432
2008 Supervisor 14 24 34 19 8 0 1 27 38 170
2008 Non-supervisor 7 15 29 30 16 1 2 48 22 450

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 8 19 27 31 15 0 0 46 28 127
2018 Non-supervisor 5 14 27 31 20 1 2 53 20 318
2017 Supervisor 7 7 35 31 19 0 1 51 14 132
2017 Non-supervisor 5 12 24 31 21 3 4 56 18 346
2014 Supervisor 6 13 28 35 17 0 1 53 19 141
2014 Non-supervisor 5 13 25 28 23 2 3 54 20 356
2011 Supervisor 4 9 26 37 22 0 1 61 13 169
2011 Non-supervisor 4 8 26 32 25 1 5 60 12 431
2008 Supervisor 8 16 33 23 18 0 2 42 25 170
2008 Non-supervisor 6 14 22 32 22 1 4 57 20 449

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 10 23 42 17 8 0 0 25 33 125
2018 Non-supervisor 9 21 38 19 12 1 0 31 30 324
2017 Supervisor 14 19 42 19 5 0 1 24 34 134
2017 Non-supervisor 16 22 29 21 8 1 3 31 39 343
2014 Supervisor 14 27 37 16 5 1 1 21 41 141
2014 Non-supervisor 15 19 33 18 11 2 2 30 36 356
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 37 41 12 8 0 2 1 80 8 127
2018 Non-supervisor 27 30 17 10 7 6 4 62 19 323
2017 Supervisor 46 32 15 4 2 1 1 79 6 134
2017 Non-supervisor 30 30 14 9 7 7 3 67 17 347
2014 Supervisor 47 29 8 7 4 1 3 79 12 141
2014 Non-supervisor 34 27 16 10 6 3 5 66 17 356

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 59 27 5 9 1 0 0 86 10 128
2018 Non-supervisor 48 29 8 5 8 1 0 78 14 321
2017 Supervisor 64 28 2 4 2 0 0 92 6 134
2017 Non-supervisor 46 32 7 7 8 0 0 78 15 346
2014 Supervisor 59 27 3 6 4 0 1 87 10 141
2014 Non-supervisor 47 27 10 10 5 1 1 74 15 356

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 28 36 10 21 3 2 0 65 24 128
2018 Non-supervisor 14 25 16 13 11 16 4 50 30 323
2017 Supervisor 28 34 10 16 8 2 3 64 25 133
2017 Non-supervisor 14 20 17 14 10 21 4 46 32 347
2014 Supervisor 26 36 13 13 6 1 4 66 21 141
2014 Non-supervisor 14 20 17 18 14 14 3 41 38 357

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 60 31 3 5 0 0 0 91 5 126
2018 Non-supervisor 57 31 3 7 2 0 0 88 9 322
2017 Supervisor 60 31 3 5 1 0 0 91 6 133
2017 Non-supervisor 54 33 5 5 3 0 0 87 8 346
2014 Supervisor 60 32 1 5 1 0 1 92 7 141
2014 Non-supervisor 50 33 7 8 2 0 0 83 10 357

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 60 27 6 5 1 0 0 88 6 128
2018 Non-supervisor 50 37 6 4 3 0 0 87 7 323
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 54 32 6 5 2 0 0 86 8 128
2018 Non-supervisor 52 31 7 5 4 1 1 84 9 325
2017 Supervisor 44 41 6 5 3 0 0 86 8 133
2017 Non-supervisor 51 31 10 4 3 0 0 83 7 347
2014 Supervisor 42 37 8 7 4 1 1 80 12 141
2014 Non-supervisor 46 28 12 9 5 0 0 75 14 356
2011 Supervisor 42 32 10 12 4 0 1 75 15 171
2011 Non-supervisor 47 30 11 8 4 0 0 77 12 434
2008 Supervisor 39 34 9 9 7 1 0 74 17 170
2008 Non-supervisor 42 33 8 8 7 1 0 77 15 451

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 64 22 8 5 2 0 0 86 6 128
2018 Non-supervisor 61 22 8 5 2 1 1 85 7 325
2017 Supervisor 54 30 8 5 2 0 1 85 7 134
2017 Non-supervisor 60 23 7 5 2 2 0 85 8 347
2014 Supervisor 54 31 9 4 1 1 1 86 5 141
2014 Non-supervisor 55 24 10 5 3 1 1 81 8 356
2011 Supervisor 54 25 12 6 2 1 0 80 8 171
2011 Non-supervisor 54 24 9 6 4 2 0 80 10 433
2008 Supervisor 54 26 9 6 4 2 0 81 10 170
2008 Non-supervisor 51 27 10 6 5 1 0 79 11 451

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 64 25 1 9 1 0 0 89 9 128
2018 Non-supervisor 57 26 7 6 4 0 1 83 10 322
2017 Supervisor 57 30 5 6 2 0 0 87 8 134
2017 Non-supervisor 49 31 8 6 5 0 0 81 10 346
2014 Supervisor 57 25 5 9 3 0 1 83 12 141
2014 Non-supervisor 50 27 10 9 3 1 0 77 12 355
2011 Supervisor 49 30 9 8 5 0 0 78 12 171
2011 Non-supervisor 46 31 9 8 5 0 0 77 13 435
2008 Supervisor 47 29 5 10 7 1 0 77 17 170
2008 Non-supervisor 42 31 10 9 6 1 0 74 15 452

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 74 17 4 4 1 1 0 92 5 127
2018 Non-supervisor 67 21 6 1 3 0 0 89 4 322
2017 Supervisor 68 22 5 3 1 0 0 90 4 134
2017 Non-supervisor 66 21 7 3 2 1 0 88 6 347

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 63 23 7 4 3 0 0 86 7 127
2018 Non-supervisor 59 24 7 6 3 0 0 84 9 326
2017 Supervisor 63 21 9 5 1 0 1 85 6 134
2017 Non-supervisor 61 25 7 3 3 0 0 87 7 347
2014 Supervisor 58 26 10 4 1 0 1 84 6 141
2014 Non-supervisor 58 24 7 6 5 0 0 82 11 356
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 41 30 12 7 1 2 7 78 9 128
2017 Supervisor 43 31 6 8 2 2 7 82 12 134
2014 Supervisor 40 32 12 7 4 1 5 76 11 141

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 51 25 9 8 6 1 0 77 14 128
2018 Non-supervisor 38 39 11 7 5 2 0 77 12 326
2017 Supervisor 45 34 8 6 6 1 0 80 12 134
2017 Non-supervisor 40 35 10 7 5 3 0 76 13 347
2014 Supervisor 45 31 11 10 3 1 0 76 12 141
2014 Non-supervisor 33 33 13 9 8 3 0 69 18 357
2011 Supervisor 34 36 15 10 5 1 0 71 15 171
2011 Non-supervisor 34 35 12 10 6 3 0 71 16 433

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 51 27 6 10 6 0 0 78 16 128
2018 Non-supervisor 37 38 11 7 6 1 0 76 13 325
2017 Supervisor 50 27 8 8 7 0 0 77 15 134
2017 Non-supervisor 35 41 12 5 6 1 0 76 12 345
2014 Supervisor 39 36 9 10 5 1 0 75 16 141
2014 Non-supervisor 34 33 12 11 7 1 1 69 19 357
2011 Supervisor 39 32 16 9 4 1 0 71 12 170
2011 Non-supervisor 33 37 14 8 6 1 0 71 15 433
2008 Supervisor 40 35 9 8 6 1 1 76 14 169
2008 Non-supervisor 37 35 11 8 7 1 0 73 16 451

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 40 34 9 12 4 0 0 74 17 128
2018 Non-supervisor 24 43 15 9 5 3 0 69 15 325
2017 Supervisor 35 33 11 10 9 1 0 69 20 134
2017 Non-supervisor 24 39 15 11 7 3 0 66 18 346
2014 Supervisor 29 39 11 14 6 1 0 69 20 140
2014 Non-supervisor 25 32 18 15 7 3 0 59 23 357
2011 Supervisor 19 44 15 15 5 2 0 65 20 171
2011 Non-supervisor 22 38 17 14 5 3 0 62 20 430
2008 Supervisor 28 46 8 10 6 2 0 75 17 170
2008 Non-supervisor 23 42 13 12 6 4 0 68 19 452

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 38 36 5 12 8 0 0 74 20 128
2018 Non-supervisor 21 38 16 13 10 1 0 60 23 325
2017 Supervisor 38 32 11 10 8 0 0 70 19 134
2017 Non-supervisor 24 35 14 15 10 1 0 60 26 345
2014 Supervisor 29 38 15 14 4 1 0 68 18 141
2014 Non-supervisor 22 31 14 19 10 3 0 55 30 356
2011 Supervisor 21 42 14 15 8 1 0 63 22 171
2011 Non-supervisor 18 38 15 18 9 2 0 58 27 435
2008 Supervisor 30 41 11 10 8 1 0 71 18 170
2008 Non-supervisor 20 40 13 16 10 1 0 61 26 452
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 38 50 5 5 2 0 0 88 7 128
2018 Non-supervisor 36 44 10 7 3 0 0 80 11 324
2017 Supervisor 36 45 7 9 3 0 0 81 12 134
2017 Non-supervisor 39 39 10 7 4 0 0 79 11 347
2014 Supervisor 39 45 10 5 1 0 0 85 6 141
2014 Non-supervisor 39 37 10 8 4 2 0 77 12 357
2011 Supervisor 30 50 9 9 3 0 0 80 12 171
2011 Non-supervisor 38 41 8 9 3 1 0 80 12 432

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 58 30 3 7 1 0 0 89 8 127
2018 Non-supervisor 38 40 10 7 3 2 1 79 11 325
2017 Supervisor 59 30 4 7 1 0 0 89 7 134
2017 Non-supervisor 42 38 8 6 3 1 1 82 9 347
2014 Supervisor 55 29 6 6 3 1 0 85 9 141
2014 Non-supervisor 46 31 9 6 4 3 1 81 10 357
2011 Supervisor 59 23 7 5 3 2 1 84 8 171
2011 Non-supervisor 46 32 7 7 5 3 0 80 12 431
2008 Supervisor 50 28 6 8 5 1 1 80 14 170
2008 Non-supervisor 39 36 11 6 5 3 0 78 11 452

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 50 28 16 3 2 1 0 79 4 128
2018 Non-supervisor 41 37 14 4 4 1 0 78 8 325

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 37 24 9 12 11 4 3 65 25 128
2018 Non-supervisor 20 24 22 10 13 10 2 49 26 326
2017 Supervisor 33 18 14 13 16 0 6 55 30 134
2017 Non-supervisor 20 21 16 15 14 11 3 48 34 345
2014 Supervisor 29 27 12 12 11 6 4 61 26 141
2014 Non-supervisor 16 25 18 17 16 6 1 44 36 355
2011 Supervisor 22 22 22 13 10 7 3 49 26 170
2011 Non-supervisor 18 20 20 17 15 8 2 43 35 430

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 52 26 8 11 4 0 0 78 14 128
2018 Non-supervisor 36 37 12 9 5 2 0 73 14 324
2017 Supervisor 52 34 7 5 2 1 0 86 7 134
2017 Non-supervisor 40 36 8 8 5 2 1 79 13 347
2014 Supervisor 43 40 9 5 3 1 0 84 7 141
2014 Non-supervisor 36 29 13 12 8 2 1 67 20 357
2011 Supervisor 55 31 7 3 4 0 0 86 7 171
2011 Non-supervisor 45 34 8 8 3 1 0 80 12 436
2008 Supervisor 56 29 6 6 2 0 0 85 9 170
2008 Non-supervisor 47 34 8 6 5 0 0 82 10 452

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 41 20 11 9 16 0 2 63 25 128
2018 Non-supervisor 21 29 17 14 17 0 2 51 32 324
2017 Supervisor 37 22 11 16 13 1 2 60 29 134
2017 Non-supervisor 25 26 12 18 14 2 3 54 33 346
2014 Supervisor 32 27 12 12 11 2 3 63 25 141
2014 Non-supervisor 18 25 14 18 22 1 2 44 42 356
2011 Supervisor 22 27 16 15 17 1 2 51 33 171
2011 Non-supervisor 16 29 14 18 20 1 1 46 40 435
2008 Supervisor 25 31 12 18 14 0 1 56 32 170
2008 Non-supervisor 18 32 12 19 17 1 1 51 37 451

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 58 25 9 6 1 0 0 83 8 128
2018 Non-supervisor 30 37 18 7 6 2 0 69 13 325
2017 Supervisor 44 36 10 6 3 1 0 81 9 134
2017 Non-supervisor 29 41 14 6 6 3 1 73 12 346

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 49 40 7 4 0 0 0 89 4 128
2018 Non-supervisor 47 35 10 5 2 1 0 82 7 324
2017 Supervisor 51 35 7 2 1 2 1 89 4 133
2017 Non-supervisor 47 29 14 3 4 2 1 79 7 347
2014 Supervisor 55 30 10 3 0 2 0 87 3 141
2014 Non-supervisor 48 28 12 5 2 3 0 80 8 356

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 54 36 6 5 0 0 0 89 5 128
2018 Non-supervisor 52 33 5 5 3 1 0 86 8 323
2017 Supervisor 56 32 6 4 0 1 0 89 4 134
2017 Non-supervisor 47 37 8 4 2 1 0 85 6 346
2014 Supervisor 59 28 8 1 2 1 0 88 3 141
2014 Non-supervisor 51 30 9 6 2 2 0 82 9 357
2011 Supervisor 50 36 9 3 2 0 0 86 5 171
2011 Non-supervisor 42 39 10 5 2 2 0 82 7 433

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 68 19 5 5 2 0 0 88 7 127
2018 Non-supervisor 61 29 3 4 3 0 0 90 6 324
2017 Supervisor 66 24 3 5 2 0 0 90 7 134
2017 Non-supervisor 57 31 5 4 3 0 0 88 7 347
2014 Supervisor 63 28 6 1 2 0 0 91 3 140
2014 Non-supervisor 57 29 7 5 2 0 0 86 7 357
2011 Supervisor 57 33 4 4 2 0 0 90 6 170
2011 Non-supervisor 52 34 9 3 1 0 0 86 5 434
2008 Supervisor 56 34 5 4 2 0 0 90 5 170
2008 Non-supervisor 48 38 6 4 3 1 0 86 7 452

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 67 17 5 9 3 0 0 84 11 128
2018 Non-supervisor 56 29 8 3 3 0 0 85 7 322
2017 Supervisor 60 27 5 4 3 1 0 88 7 134
2017 Non-supervisor 56 29 8 5 2 0 0 85 7 346
2014 Supervisor 55 29 9 4 2 0 0 84 7 141
2014 Non-supervisor 51 27 11 8 3 0 0 78 11 356
2011 Supervisor 54 31 10 3 2 0 0 85 5 169
2011 Non-supervisor 52 31 9 5 2 0 0 83 7 432

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 66 19 5 6 4 0 0 85 10 128
2018 Non-supervisor 54 30 8 6 3 0 0 83 9 322
2017 Supervisor 60 25 5 5 5 0 0 86 9 134
2017 Non-supervisor 58 28 7 6 2 0 0 85 8 346
2014 Supervisor 53 30 7 7 2 0 0 83 9 141
2014 Non-supervisor 49 30 11 8 2 0 0 79 10 357
2011 Supervisor 51 34 10 4 2 0 0 85 5 168
2011 Non-supervisor 51 32 10 5 2 0 0 83 8 433
2008 Supervisor 59 26 7 7 2 0 0 85 8 169
2008 Non-supervisor 50 33 6 7 3 0 0 83 11 451

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 64 17 7 7 5 0 0 81 12 128
2018 Non-supervisor 49 20 15 7 5 3 0 71 13 325
2017 Supervisor 56 18 11 4 6 5 0 78 10 134
2017 Non-supervisor 50 18 15 6 5 5 1 72 12 347
2014 Supervisor 56 19 13 5 5 2 0 77 10 141
2014 Non-supervisor 47 21 13 9 6 3 1 70 16 356
2011 Supervisor 52 24 11 6 5 1 0 77 12 171
2011 Non-supervisor 48 24 13 6 5 4 0 75 12 433
2008 Supervisor 48 23 14 11 4 1 0 72 14 170
2008 Non-supervisor 42 21 14 12 6 4 0 66 19 451
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Supervisor 21 46 33 127
2018 Non-supervisor 21 44 35 326
2017 Supervisor 30 45 25 134
2017 Non-supervisor 21 44 35 347
2014 Supervisor 22 47 30 141
2014 Non-supervisor 20 41 39 357
2011 Supervisor 18 52 30 170
2011 Non-supervisor 15 53 31 435

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Supervisor 30 41 22 7 0 0 27
2018 Non-supervisor 31 23 27 4 9 6 68
2017 Supervisor 35 38 20 2 0 5 40
2017 Non-supervisor 23 26 26 3 18 4 72
2014 Supervisor 16 45 25 11 9999 3 31
2014 Non-supervisor 12 30 26 12 9999 19 70
2011 Supervisor 30 38 26 6 9999 0 31
2011 Non-supervisor 22 25 36 3 9999 13 67
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 9 91 128
2018 Non-supervisor 11 89 325

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 12
2018 Non-supervisor 0 37

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 12
2018 Non-supervisor 0 37

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 12
2018 Non-supervisor 13 37

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Supervisor 57 12
2018 Non-supervisor 34 37

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 12
2018 Non-supervisor 0 37

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 12
2018 Non-supervisor 0 37

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 12
2018 Non-supervisor 0 37

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 59 12
2018 Non-supervisor 23 37

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 11
2018 Non-supervisor 0 37

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 11
2018 Non-supervisor 0 37

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 11
2018 Non-supervisor 14 37

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 47 11
2018 Non-supervisor 57 37

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 11
2018 Non-supervisor 0 37

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 28 20 20 4 5 19 4 62 12 128
2018 Non-supervisor 18 15 20 5 7 27 8 50 19 323
2017 Supervisor 34 14 14 4 5 23 6 68 13 134
2017 Non-supervisor 17 14 21 4 5 30 8 50 15 346
2014 Supervisor 31 22 11 4 7 18 7 71 15 141
2014 Non-supervisor 18 14 22 4 5 29 7 50 15 356

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 52 30 8 3 4 3 0 85 8 128
2018 Non-supervisor 40 29 17 5 3 6 0 73 9 323
2017 Supervisor 53 29 5 3 4 6 1 87 7 134
2017 Non-supervisor 35 30 15 5 5 9 1 73 10 346
2014 Supervisor 44 30 12 4 5 5 1 78 9 141
2014 Non-supervisor 35 29 17 5 4 10 0 71 10 356
2011 Supervisor 42 41 9 6 1 1 0 84 7 171
2011 Non-supervisor 40 36 11 5 3 6 0 81 8 432
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 4 96 127
2018 Non-supervisor 6 94 325

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 33 15 24 1 1 21 5 64 4 126
2018 Non-supervisor 18 13 21 2 5 35 5 53 11 325
2017 Supervisor 33 16 12 1 1 34 3 78 2 133
2017 Non-supervisor 16 12 18 2 3 42 7 56 9 346
2014 Supervisor 33 13 18 0 1 29 6 71 1 141
2014 Non-supervisor 20 13 19 3 0 37 8 60 5 357

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 59 23 12 2 1 3 0 85 3 127
2018 Non-supervisor 39 27 16 5 3 10 1 74 9 324
2017 Supervisor 54 29 9 1 1 6 0 89 2 131
2017 Non-supervisor 36 32 14 2 3 12 2 78 6 347
2014 Supervisor 54 22 16 0 1 6 2 82 1 141
2014 Non-supervisor 39 25 16 5 0 13 1 74 7 357
2011 Supervisor 51 31 12 4 0 3 0 84 4 171
2011 Non-supervisor 44 33 13 2 1 7 0 83 3 434
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 61 21 11 3 2 0 2 83 6 127
2018 Non-supervisor 53 28 10 5 2 0 2 83 6 325
2017 Supervisor 56 25 13 3 2 1 0 82 5 131
2017 Non-supervisor 50 23 14 7 5 0 2 74 12 346

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 9 38 32 9 12 0 0 47 21 126
2018 Non-supervisor 21 37 26 10 5 0 1 59 16 325
2017 Supervisor 17 29 29 16 9 0 0 46 25 134
2017 Non-supervisor 24 32 28 11 5 0 0 57 16 346

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 19 39 29 10 3 0 0 58 13 127
2018 Non-supervisor 33 34 21 9 3 0 1 67 12 324
2017 Supervisor 26 28 29 11 6 0 0 54 17 134
2017 Non-supervisor 29 39 18 9 4 1 1 69 13 346

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 22 25 21 22 10 0 0 47 32 125
2018 Non-supervisor 29 31 23 9 7 1 1 61 16 324
2017 Supervisor 22 25 28 14 10 1 0 47 24 134
2017 Non-supervisor 31 29 20 12 6 0 2 61 18 344

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 44 31 14 9 2 0 1 75 10 125
2018 Non-supervisor 62 22 9 2 0 0 4 88 3 326
2017 Supervisor 41 33 18 5 2 0 1 75 7 134
2017 Non-supervisor 57 24 8 2 2 1 6 87 4 344

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 34 38 16 7 4 0 0 73 11 126
2018 Non-supervisor 42 32 16 6 3 0 0 75 10 324
2017 Supervisor 27 41 19 7 6 0 0 68 14 133
2017 Non-supervisor 37 33 20 5 5 0 1 70 10 344

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 35 40 12 10 2 0 0 75 12 128
2018 Non-supervisor 27 39 21 7 4 0 1 67 11 325
2017 Supervisor 31 35 19 12 3 0 0 67 15 133
2017 Non-supervisor 32 31 21 9 6 1 1 64 15 345

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 20 29 29 14 7 0 0 50 21 128
2018 Non-supervisor 24 40 25 8 4 0 1 64 11 324
2017 Supervisor 16 36 20 21 8 0 0 52 29 133
2017 Non-supervisor 26 38 20 9 6 1 0 65 15 344

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 33 28 24 8 5 0 1 62 14 128
2018 Non-supervisor 32 30 23 9 4 1 1 63 13 325
2017 Supervisor 33 28 19 11 8 1 0 62 19 133
2017 Non-supervisor 33 35 17 8 6 0 1 69 14 345

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 25 33 20 15 6 0 1 59 21 128
2018 Non-supervisor 30 39 22 6 2 0 1 69 8 323
2017 Supervisor 28 24 23 19 6 0 0 52 25 133
2017 Non-supervisor 33 37 22 5 3 0 0 70 8 345

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 84 12 3 1 0 0 0 96 1 128
2018 Non-supervisor 61 21 10 3 3 0 2 84 6 325
2017 Supervisor 76 17 4 2 1 0 1 93 3 134
2017 Non-supervisor 67 17 9 2 3 0 2 86 5 345

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 94 3 1 1 0 0 1 98 2 127
2018 Non-supervisor 76 14 4 2 1 0 3 93 3 325

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 88 2 4 5 1 0 0 90 6 127
2018 Non-supervisor 74 11 6 2 3 1 3 89 5 325
2017 Supervisor 81 10 4 4 1 2 0 92 4 134
2017 Non-supervisor 77 12 6 1 2 1 2 91 3 346

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 56 30 9 5 1 0 0 86 5 127
2018 Non-supervisor 60 28 6 3 1 0 1 89 4 326
2017 Supervisor 56 32 10 2 0 0 0 88 2 133
2017 Non-supervisor 64 25 6 3 1 0 1 90 4 347

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 63 19 10 5 2 0 0 82 8 128
2018 Non-supervisor 58 22 10 6 2 0 1 81 9 324
2017 Supervisor 64 16 11 5 4 0 0 80 9 133
2017 Non-supervisor 63 20 10 3 3 0 2 84 6 346

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 43 36 19 2 0 0 0 79 2 127
2018 Non-supervisor 51 5 2 0 0 0 42 96 1 323
2017 Supervisor 46 35 13 5 1 0 0 81 6 133
2017 Non-supervisor 55 4 2 0 0 0 39 96 0 346

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 71 18 9 1 1 0 0 89 2 128
2018 Non-supervisor 65 20 8 1 0 0 5 90 2 322
2017 Supervisor 68 20 5 4 3 0 0 89 7 132
2017 Non-supervisor 71 18 4 1 1 1 5 94 2 344

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 90 6 3 1 1 0 0 96 2 128
2018 Non-supervisor 67 19 7 3 1 0 2 88 5 325
2017 Supervisor 83 11 3 2 2 0 0 93 4 133
2017 Non-supervisor 67 21 7 1 3 0 2 90 3 347

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 62 20 10 6 1 0 1 83 6 126
2018 Non-supervisor 50 32 14 3 1 0 1 83 4 323
2017 Supervisor 65 23 7 4 1 0 0 88 5 133
2017 Non-supervisor 50 30 13 3 3 0 2 82 6 347

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 17 36 31 13 3 0 0 53 16 128
2018 Non-supervisor 20 46 26 7 1 0 0 66 8 326
2017 Supervisor 12 37 35 11 5 0 0 49 16 134
2017 Non-supervisor 15 46 31 5 3 0 0 61 8 347

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 8 21 42 20 10 0 0 30 28 127
2018 Non-supervisor 6 12 37 31 14 0 0 45 18 324
2017 Supervisor 7 15 47 22 9 0 0 31 22 134
2017 Non-supervisor 5 15 42 29 9 0 0 38 20 347

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 64 25 6 4 1 0 0 89 5 127
2018 Non-supervisor 56 31 9 3 1 1 0 88 4 322
2017 Supervisor 65 29 5 1 1 0 0 94 2 133
2017 Non-supervisor 43 43 7 5 1 1 0 87 6 346

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 51 31 5 9 4 0 0 82 13 128
2018 Non-supervisor 42 35 13 5 5 2 0 78 10 324
2017 Supervisor 39 41 6 8 6 0 0 80 14 134
2017 Non-supervisor 33 42 14 7 4 1 0 76 11 346
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 55 29 7 4 2 2 0 56 44 127
2018 Non-supervisor 60 23 10 3 2 2 1 61 39 326
2017 Supervisor 45 30 14 2 4 5 0 48 52 134
2017 Non-supervisor 49 25 11 6 3 5 0 52 48 347

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 10 54
2018 Non-supervisor 15 122
2017 Supervisor 7 66
2017 Non-supervisor 16 156

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 17 54
2018 Non-supervisor 24 122
2017 Supervisor 15 66
2017 Non-supervisor 26 156

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 12 54
2018 Non-supervisor 23 122
2017 Supervisor 10 66
2017 Non-supervisor 21 156

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 62 54
2018 Non-supervisor 39 122
2017 Supervisor 61 66
2017 Non-supervisor 43 156

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Supervisor 2 54
2018 Non-supervisor 2 122
2017 Supervisor 2 66
2017 Non-supervisor 3 156

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 31 54
2018 Non-supervisor 30 122

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 26 54
2018 Non-supervisor 33 122
2017 Supervisor 43 66
2017 Non-supervisor 43 156

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Supervisor 10 59 17 6 2 6 48
2018 Non-supervisor 11 56 16 7 4 6 117
2017 Supervisor 20 65 13 2 0 0 62
2017 Non-supervisor 14 61 15 5 1 4 155

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 67 33 54
2018 Non-supervisor 81 19 119

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 54 20 7 9 4 0 6 78 14 54
2018 Non-supervisor 45 24 8 11 3 0 9 76 15 121
2017 Supervisor 39 25 9 13 3 5 6 72 18 66
2017 Non-supervisor 34 28 11 10 9 1 7 67 21 158

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 7 15 13 7 8 4 46 44 31 54
2018 Non-supervisor 13 12 7 12 15 5 35 42 46 121
2017 Supervisor 4 12 13 8 6 9 48 38 32 66
2017 Non-supervisor 9 12 10 10 18 3 38 35 48 157

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 75 8 5 3 2 1 6 89 6 128
2018 Non-supervisor 64 10 11 3 5 1 6 80 8 324
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