2018 Public Service Employee Survey Results for Privy Council Office by Question 27. Are you a supervisor?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 35 41 10 10 1 0 2 78 12 177
2018 Non-supervisor 29 42 11 12 4 0 2 72 17 461
2017 Supervisor 34 42 14 5 3 1 1 77 8 181
2017 Non-supervisor 33 34 14 13 5 0 1 68 18 525
2014 Supervisor 46 40 7 6 1 0 0 86 7 160
2014 Non-supervisor 29 42 12 10 5 0 1 72 15 476
2011 Supervisor 37 37 17 5 2 0 3 76 7 211
2011 Non-supervisor 29 44 11 11 3 1 1 75 14 480
2008 Supervisor 46 32 8 8 3 0 2 81 11 127
2008 Non-supervisor 32 39 14 8 5 0 1 72 14 352

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 66 27 3 5 0 0 0 92 5 175
2018 Non-supervisor 48 37 8 5 2 0 0 85 7 460
2017 Supervisor 65 27 4 4 0 0 0 92 4 181
2017 Non-supervisor 45 39 8 5 2 0 0 85 7 525
2014 Supervisor 62 30 5 2 1 0 0 92 3 160
2014 Non-supervisor 42 35 11 7 4 0 0 78 11 475
2011 Supervisor 63 30 3 2 1 0 0 94 3 210
2011 Non-supervisor 47 30 10 7 5 0 0 78 12 483
2008 Supervisor 57 37 4 0 2 0 0 94 2 128
2008 Non-supervisor 42 38 9 8 3 0 0 80 11 353

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 71 25 2 2 0 0 0 96 2 175
2018 Non-supervisor 52 36 7 4 1 0 0 88 5 456
2017 Supervisor 70 26 2 2 0 0 0 96 2 181
2017 Non-supervisor 50 37 7 5 1 0 0 87 6 524
2014 Supervisor 68 27 2 2 1 0 0 95 3 160
2014 Non-supervisor 51 32 9 5 3 0 0 83 9 476
2011 Supervisor 67 29 3 1 0 0 0 95 2 211
2011 Non-supervisor 47 33 9 6 5 0 0 81 10 482
2008 Supervisor 67 29 2 1 1 0 0 96 2 128
2008 Non-supervisor 41 44 7 5 3 0 0 85 9 351

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 38 34 10 14 4 0 0 72 18 176
2018 Non-supervisor 46 30 9 9 5 0 1 77 14 461
2017 Supervisor 33 31 14 15 7 0 0 65 22 181
2017 Non-supervisor 41 33 8 12 5 0 1 75 17 525
2014 Supervisor 31 40 11 12 5 1 0 72 17 160
2014 Non-supervisor 39 32 14 10 4 0 1 72 14 476
2011 Supervisor 39 36 9 11 4 0 0 76 15 210
2011 Non-supervisor 39 32 12 10 5 1 1 73 15 483

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 55 36 3 5 1 0 0 92 6 177
2018 Non-supervisor 41 41 10 6 1 0 0 83 7 457
2017 Supervisor 59 33 4 1 2 1 0 93 3 181
2017 Non-supervisor 42 42 8 5 3 0 0 84 7 525
2014 Supervisor 57 35 4 2 1 0 0 92 4 160
2014 Non-supervisor 38 40 9 8 4 0 0 79 12 476
2011 Supervisor 57 35 4 2 1 0 0 92 4 209
2011 Non-supervisor 40 38 12 6 4 0 0 78 10 479
2008 Supervisor 50 43 2 5 1 0 0 93 5 128
2008 Non-supervisor 38 39 12 7 5 0 0 76 12 353

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 40 36 9 9 4 0 0 77 13 177
2018 Non-supervisor 38 36 12 9 5 0 0 74 14 460
2017 Supervisor 47 35 9 3 5 1 0 82 8 181
2017 Non-supervisor 37 35 13 10 5 0 1 72 15 525
2014 Supervisor 41 40 7 9 3 1 0 81 12 160
2014 Non-supervisor 31 36 16 10 7 0 0 67 17 476
2011 Supervisor 35 38 14 9 3 0 0 73 12 211
2011 Non-supervisor 28 41 13 11 7 0 0 69 18 483

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 43 39 8 7 3 0 0 82 10 177
2018 Non-supervisor 33 42 12 9 4 0 0 75 13 460
2017 Supervisor 30 52 6 9 3 0 0 82 12 181
2017 Non-supervisor 33 41 13 9 4 0 0 74 13 525

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 67 30 2 1 1 0 0 97 2 176
2018 Non-supervisor 57 33 6 4 1 0 0 89 5 462
2017 Supervisor 61 34 3 1 2 0 0 94 3 181
2017 Non-supervisor 51 36 7 4 2 0 0 88 5 524
2014 Supervisor 66 27 6 1 0 0 0 94 1 160
2014 Non-supervisor 51 33 9 4 2 0 0 85 6 475
2011 Supervisor 61 29 8 1 1 0 0 90 2 211
2011 Non-supervisor 47 34 10 5 3 0 0 82 8 482
2008 Supervisor 70 23 2 4 0 0 0 94 4 128
2008 Non-supervisor 47 39 7 5 2 1 0 86 7 352

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 48 34 7 8 2 0 0 82 10 176
2018 Non-supervisor 40 38 11 7 3 0 0 79 11 460
2017 Supervisor 52 35 8 2 3 0 0 87 5 179
2017 Non-supervisor 41 37 10 7 6 0 0 78 13 523

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 76 19 2 2 1 0 0 95 2 175
2018 Non-supervisor 57 33 7 2 1 0 0 90 3 463
2017 Supervisor 73 22 3 1 1 0 0 96 2 181
2017 Non-supervisor 55 35 7 2 1 0 0 90 3 522
2014 Supervisor 78 17 4 1 0 0 0 96 1 160
2014 Non-supervisor 67 24 7 1 2 0 0 91 3 476
2011 Supervisor 74 22 2 1 0 0 0 96 1 211
2011 Non-supervisor 61 27 9 3 1 0 0 87 3 483

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 59 29 5 6 1 0 0 88 7 175
2018 Non-supervisor 37 37 11 11 3 0 1 74 15 461
2017 Supervisor 58 31 4 6 0 0 0 89 6 181
2017 Non-supervisor 35 37 11 11 4 0 1 74 16 522
2014 Supervisor 51 38 4 6 1 0 0 89 7 160
2014 Non-supervisor 30 43 14 8 5 0 0 74 13 476
2011 Supervisor 53 35 8 4 1 0 0 88 5 210
2011 Non-supervisor 32 39 13 9 5 0 1 72 15 482

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 60 30 6 2 1 0 0 90 4 174
2018 Non-supervisor 42 33 13 8 3 0 0 75 11 461
2017 Supervisor 61 27 6 5 1 0 0 89 5 181
2017 Non-supervisor 43 32 15 6 4 0 0 75 10 522
2014 Supervisor 47 41 7 5 1 0 0 88 6 160
2014 Non-supervisor 33 41 12 7 6 0 0 75 13 475

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 53 28 7 10 2 0 0 81 12 176
2018 Non-supervisor 42 38 8 7 4 0 0 81 11 461
2017 Supervisor 56 31 4 6 3 0 0 87 9 181
2017 Non-supervisor 42 36 13 5 2 0 2 79 7 523
2014 Supervisor 51 38 7 3 1 0 1 89 4 160
2014 Non-supervisor 38 42 11 5 3 0 0 81 8 476
2011 Supervisor 57 32 7 4 0 0 0 89 4 211
2011 Non-supervisor 43 40 9 4 2 0 1 84 7 480

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 63 28 3 4 2 0 0 91 6 176
2018 Non-supervisor 52 33 8 4 3 0 0 85 7 463
2017 Supervisor 64 28 4 1 3 0 0 92 4 181
2017 Non-supervisor 48 37 7 5 2 0 0 86 7 520
2014 Supervisor 61 34 2 1 1 0 0 95 3 160
2014 Non-supervisor 47 35 8 5 4 0 0 83 9 475
2011 Supervisor 61 34 1 3 0 0 0 95 3 210
2011 Non-supervisor 47 36 9 5 3 0 1 83 8 482
2008 Supervisor 55 38 5 2 1 0 0 92 3 128
2008 Non-supervisor 43 44 7 4 2 0 0 87 7 353

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 8 28 25 21 18 0 0 36 39 177
2018 Non-supervisor 36 29 20 10 5 0 0 65 15 464
2017 Supervisor 11 33 21 20 14 1 0 44 34 181
2017 Non-supervisor 34 35 19 6 4 0 2 70 10 523
2014 Supervisor 17 26 24 19 13 1 1 43 32 160
2014 Non-supervisor 31 39 16 8 5 0 2 71 13 476
2011 Supervisor 19 31 23 14 12 0 1 50 26 211
2011 Non-supervisor 37 34 16 7 4 0 1 72 11 480
2008 Supervisor 12 23 22 23 20 0 1 35 43 128
2008 Non-supervisor 26 34 20 11 8 0 1 60 19 352

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 14 28 40 13 4 0 1 17 43 175
2018 Non-supervisor 8 22 36 22 10 0 1 33 31 465
2017 Supervisor 15 23 36 20 3 1 3 24 39 181
2017 Non-supervisor 10 23 31 20 10 2 4 32 35 524
2014 Supervisor 8 22 43 17 9 1 1 26 31 160
2014 Non-supervisor 5 25 37 19 9 2 3 30 32 475
2011 Supervisor 8 30 32 20 6 0 3 26 40 210
2011 Non-supervisor 11 20 36 19 11 1 3 30 32 481
2008 Supervisor 13 24 40 16 5 1 1 21 38 128
2008 Non-supervisor 12 26 33 20 7 0 4 27 39 353

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 7 14 27 31 18 1 1 50 22 172
2018 Non-supervisor 7 13 25 30 21 1 3 54 21 461
2017 Supervisor 5 7 32 30 18 4 4 53 13 181
2017 Non-supervisor 6 11 23 26 23 3 7 55 20 523
2014 Supervisor 4 13 27 35 16 2 3 54 18 160
2014 Non-supervisor 5 12 25 31 20 2 4 55 18 473
2011 Supervisor 2 12 30 31 20 2 2 53 15 211
2011 Non-supervisor 4 12 22 32 23 2 5 59 17 481
2008 Supervisor 5 14 38 26 14 2 2 41 20 127
2008 Non-supervisor 6 16 27 30 17 1 5 49 23 352

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 3 16 30 35 15 0 1 51 20 175
2018 Non-supervisor 8 15 31 25 16 2 2 43 24 464
2017 Supervisor 9 15 27 26 17 1 4 46 25 179
2017 Non-supervisor 10 13 28 23 16 2 8 44 25 521
2014 Supervisor 9 15 33 26 12 3 1 40 26 160
2014 Non-supervisor 10 16 30 24 15 2 3 41 28 474
2011 Supervisor 9 14 29 25 21 2 1 47 23 211
2011 Non-supervisor 9 17 29 24 16 1 4 43 27 479
2008 Supervisor 10 20 33 30 7 1 0 37 30 128
2008 Non-supervisor 11 20 30 19 14 1 5 35 33 353

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 13 30 34 18 5 0 0 22 43 174
2018 Non-supervisor 7 19 34 22 16 0 2 39 27 461
2017 Supervisor 13 24 43 13 4 1 2 18 38 179
2017 Non-supervisor 8 18 31 23 14 1 5 39 28 517
2014 Supervisor 6 26 47 12 7 1 1 19 33 159
2014 Non-supervisor 7 16 37 25 12 1 2 38 23 474
2011 Supervisor 8 24 40 15 10 1 1 26 34 210
2011 Non-supervisor 7 18 35 24 13 1 3 38 26 479
2008 Supervisor 13 27 41 14 5 1 0 20 39 128
2008 Non-supervisor 10 20 36 21 9 1 3 31 31 351

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 19 24 37 13 6 0 0 19 43 174
2018 Non-supervisor 8 21 30 21 17 2 2 39 30 464
2017 Supervisor 12 25 34 19 5 1 4 25 39 181
2017 Non-supervisor 10 17 27 18 18 2 7 40 30 525
2014 Supervisor 18 29 30 12 8 1 2 20 49 160
2014 Non-supervisor 11 20 26 21 15 2 5 38 34 473
2011 Supervisor 18 25 30 16 9 0 1 26 44 211
2011 Non-supervisor 7 17 27 25 17 3 5 45 26 476
2008 Supervisor 13 22 34 17 12 1 1 29 36 128
2008 Non-supervisor 10 15 29 25 14 0 7 43 26 353

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 12 22 29 24 14 0 0 37 34 175
2018 Non-supervisor 12 17 25 21 21 2 3 44 30 460
2017 Supervisor 7 20 31 23 14 1 4 39 28 181
2017 Non-supervisor 10 18 24 20 16 6 7 42 31 524
2014 Supervisor 5 15 31 33 13 1 2 48 20 160
2014 Non-supervisor 6 13 26 27 19 3 5 51 20 474
2011 Supervisor 7 16 24 34 15 2 2 51 24 210
2011 Non-supervisor 7 15 25 25 18 2 7 48 25 476
2008 Supervisor 19 16 36 18 9 2 0 28 36 128
2008 Non-supervisor 12 18 28 21 13 2 5 37 33 350

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 5 18 38 28 10 0 1 38 23 174
2018 Non-supervisor 7 16 34 21 19 2 2 41 24 463
2017 Supervisor 9 13 35 27 10 3 3 39 24 181
2017 Non-supervisor 7 15 26 23 18 4 8 46 25 520
2014 Supervisor 4 15 43 24 10 1 2 36 19 160
2014 Non-supervisor 6 17 31 23 16 3 4 42 24 475
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 41 39 8 7 2 2 2 83 9 175
2018 Non-supervisor 30 26 19 8 4 7 6 64 14 464
2017 Supervisor 43 36 7 5 2 6 2 85 8 179
2017 Non-supervisor 33 25 12 8 5 8 9 70 15 524
2014 Supervisor 42 34 10 5 3 4 3 81 8 160
2014 Non-supervisor 32 27 16 7 6 7 5 67 15 475

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 60 30 4 4 1 0 0 91 5 175
2018 Non-supervisor 49 28 8 10 5 0 0 77 15 461
2017 Supervisor 64 27 3 5 2 0 0 91 6 180
2017 Non-supervisor 53 27 7 6 5 1 0 81 12 524
2014 Supervisor 57 33 4 4 3 0 0 89 7 160
2014 Non-supervisor 45 28 10 7 7 2 0 75 15 476

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 35 30 14 10 4 4 3 70 15 175
2018 Non-supervisor 15 19 22 13 7 18 6 45 26 462
2017 Supervisor 21 40 14 14 4 5 3 66 19 181
2017 Non-supervisor 13 21 12 11 7 31 6 54 28 525
2014 Supervisor 28 38 12 12 3 4 3 71 16 160
2014 Non-supervisor 15 21 18 12 8 20 6 49 27 475

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 66 29 2 2 1 0 0 95 3 174
2018 Non-supervisor 54 32 7 5 2 0 0 86 7 461
2017 Supervisor 65 30 1 4 1 0 0 95 4 181
2017 Non-supervisor 59 28 6 6 1 0 0 88 7 522
2014 Supervisor 60 32 3 4 1 0 0 92 5 160
2014 Non-supervisor 52 35 6 5 2 0 0 86 8 475

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 64 29 4 3 0 0 0 93 3 175
2018 Non-supervisor 48 33 12 4 1 1 0 82 6 463
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 56 27 7 9 1 1 0 84 10 175
2018 Non-supervisor 46 32 11 7 2 0 1 79 9 463
2017 Supervisor 54 29 8 7 3 1 0 83 9 180
2017 Non-supervisor 47 31 9 7 4 1 1 79 12 525
2014 Supervisor 44 41 6 6 3 1 0 86 9 160
2014 Non-supervisor 42 35 10 9 4 1 0 78 12 476
2011 Supervisor 49 33 10 5 2 1 0 82 8 210
2011 Non-supervisor 38 34 11 11 6 0 0 72 17 482
2008 Supervisor 33 41 12 9 5 1 1 75 13 128
2008 Non-supervisor 33 35 10 12 9 0 1 69 21 353

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 61 25 7 3 2 2 1 88 4 177
2018 Non-supervisor 56 27 9 4 2 1 1 85 6 463
2017 Supervisor 59 28 7 3 3 1 1 87 6 181
2017 Non-supervisor 57 23 9 5 3 1 1 82 9 525
2014 Supervisor 57 26 8 3 3 3 0 85 6 160
2014 Non-supervisor 52 26 10 5 3 3 1 81 8 476
2011 Supervisor 56 26 9 4 2 3 1 85 6 210
2011 Non-supervisor 47 27 11 7 6 1 1 75 13 482
2008 Supervisor 44 30 11 6 4 4 1 78 11 128
2008 Non-supervisor 46 28 7 9 6 3 1 77 15 353

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 61 25 5 7 1 1 0 87 8 176
2018 Non-supervisor 48 30 11 8 2 0 1 79 10 461
2017 Supervisor 57 27 7 6 3 0 0 84 9 181
2017 Non-supervisor 51 27 9 9 3 0 0 78 13 523
2014 Supervisor 50 33 5 9 1 0 1 84 11 160
2014 Non-supervisor 44 33 9 9 5 0 0 78 14 476
2011 Supervisor 54 32 5 7 2 0 0 86 9 210
2011 Non-supervisor 42 27 14 10 6 1 0 70 17 482
2008 Supervisor 45 32 9 7 6 0 0 77 13 127
2008 Non-supervisor 43 28 8 11 8 1 0 72 19 353

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 72 19 4 1 3 1 0 92 3 176
2018 Non-supervisor 64 24 6 3 2 0 0 89 5 460
2017 Supervisor 69 20 4 6 1 0 0 89 7 181
2017 Non-supervisor 60 24 7 3 3 2 1 86 7 524

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 63 26 6 2 1 1 0 91 3 177
2018 Non-supervisor 56 28 10 4 2 0 0 84 7 462
2017 Supervisor 62 25 3 7 3 0 0 87 10 181
2017 Non-supervisor 59 22 10 5 4 0 0 81 9 522
2014 Supervisor 59 31 4 4 2 0 1 90 6 160
2014 Non-supervisor 51 27 9 7 4 1 0 79 11 474
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 45 33 5 4 4 1 9 86 8 174
2017 Supervisor 40 33 10 3 2 4 8 83 6 181
2014 Supervisor 42 34 6 7 2 3 6 83 10 159

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 49 32 7 7 4 1 0 82 12 177
2018 Non-supervisor 47 26 13 6 3 5 0 77 10 466
2017 Supervisor 48 36 5 5 2 4 1 87 7 180
2017 Non-supervisor 43 32 8 4 3 9 0 83 8 524
2014 Supervisor 46 37 7 6 1 3 0 86 7 160
2014 Non-supervisor 39 34 11 5 4 7 0 79 9 474
2011 Supervisor 46 31 12 4 2 4 0 81 6 211
2011 Non-supervisor 32 29 15 7 7 8 0 67 16 480

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 48 31 11 5 5 0 0 80 10 175
2018 Non-supervisor 44 29 13 7 4 2 0 75 11 465
2017 Supervisor 49 36 8 5 1 1 0 86 6 181
2017 Non-supervisor 43 33 11 6 4 3 0 78 10 523
2014 Supervisor 52 34 8 4 2 1 0 87 6 160
2014 Non-supervisor 41 33 13 6 4 2 0 76 10 474
2011 Supervisor 44 37 11 3 4 1 0 82 7 210
2011 Non-supervisor 32 32 17 7 8 3 1 67 16 481
2008 Supervisor 42 38 10 6 3 1 0 81 10 126
2008 Non-supervisor 34 33 14 9 8 2 0 69 17 353

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 32 41 13 8 6 0 0 73 14 177
2018 Non-supervisor 35 29 15 10 5 5 1 68 16 463
2017 Supervisor 37 42 10 7 1 2 0 81 9 181
2017 Non-supervisor 33 37 13 8 4 4 1 73 12 522
2014 Supervisor 42 32 14 8 1 3 0 76 10 160
2014 Non-supervisor 31 38 14 9 3 4 0 72 13 474
2011 Supervisor 32 44 13 4 3 4 0 79 7 211
2011 Non-supervisor 22 40 17 9 5 6 0 66 15 482
2008 Supervisor 31 42 12 9 2 5 0 77 11 127
2008 Non-supervisor 24 36 17 11 7 5 0 63 19 353

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 32 39 11 12 5 0 0 72 17 176
2018 Non-supervisor 24 31 16 16 10 3 0 57 26 466
2017 Supervisor 31 41 10 13 2 3 0 74 15 180
2017 Non-supervisor 27 36 13 12 7 4 0 66 20 524
2014 Supervisor 28 44 13 11 3 1 0 73 14 160
2014 Non-supervisor 24 38 15 14 6 2 0 64 20 473
2011 Supervisor 29 43 11 11 4 1 0 73 16 210
2011 Non-supervisor 21 37 15 17 8 2 1 59 26 481
2008 Supervisor 24 47 14 6 9 1 0 71 14 127
2008 Non-supervisor 21 41 12 14 11 2 0 63 25 352
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 39 38 11 9 3 1 0 77 12 175
2018 Non-supervisor 31 43 15 8 2 1 0 74 10 462
2017 Supervisor 42 43 9 4 1 1 0 85 5 181
2017 Non-supervisor 36 41 12 6 2 2 0 79 8 524
2014 Supervisor 40 46 10 4 0 0 0 86 4 158
2014 Non-supervisor 38 39 14 5 2 2 0 78 7 475
2011 Supervisor 40 44 11 3 1 0 0 85 4 211
2011 Non-supervisor 37 37 13 8 3 1 1 75 11 481

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 53 29 8 9 2 0 0 81 11 177
2018 Non-supervisor 33 34 14 9 5 4 1 70 15 460
2017 Supervisor 53 33 8 3 1 2 0 88 4 181
2017 Non-supervisor 38 32 11 8 3 6 1 75 12 524
2014 Supervisor 54 34 4 3 3 1 0 89 6 159
2014 Non-supervisor 40 35 8 9 3 2 2 79 13 475
2011 Supervisor 50 35 5 6 1 3 0 88 7 211
2011 Non-supervisor 36 29 11 9 8 6 1 69 18 481
2008 Supervisor 41 37 11 4 4 4 0 80 8 128
2008 Non-supervisor 26 33 14 13 8 5 1 63 22 353

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 48 32 13 4 2 0 0 81 6 175
2018 Non-supervisor 37 35 16 7 2 2 0 74 10 461

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 27 21 14 14 11 6 7 56 28 176
2018 Non-supervisor 21 19 20 12 10 15 4 49 27 462
2017 Supervisor 26 22 15 10 8 11 9 60 22 181
2017 Non-supervisor 18 18 19 11 11 18 5 47 28 524
2014 Supervisor 19 20 16 14 7 11 12 52 28 159
2014 Non-supervisor 14 20 19 14 13 14 5 42 34 475
2011 Supervisor 25 19 19 13 5 12 7 54 23 210
2011 Non-supervisor 13 20 18 11 17 15 6 42 35 483

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 34 36 12 10 5 1 1 72 16 177
2018 Non-supervisor 26 32 16 13 8 5 0 61 22 462
2017 Supervisor 34 42 9 8 3 4 0 79 12 181
2017 Non-supervisor 30 30 12 11 8 8 1 66 20 525
2014 Supervisor 39 37 11 6 3 3 0 79 10 158
2014 Non-supervisor 29 35 10 11 9 4 1 68 22 472
2011 Supervisor 35 34 13 9 5 3 1 71 15 211
2011 Non-supervisor 25 37 16 11 9 2 0 63 21 481
2008 Supervisor 34 41 16 6 4 0 0 74 10 128
2008 Non-supervisor 29 35 14 14 7 1 1 65 21 352

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 32 25 16 10 13 1 4 59 24 177
2018 Non-supervisor 19 24 20 16 15 3 2 45 33 464
2017 Supervisor 34 26 11 13 7 4 6 66 21 181
2017 Non-supervisor 23 24 14 17 13 5 4 52 33 523
2014 Supervisor 26 23 14 15 11 6 5 55 30 159
2014 Non-supervisor 15 21 15 19 23 3 4 39 45 474
2011 Supervisor 21 28 15 16 13 3 3 53 31 211
2011 Non-supervisor 12 27 16 17 25 3 1 40 43 481
2008 Supervisor 14 31 16 20 14 1 4 47 36 127
2008 Non-supervisor 15 28 18 17 17 2 3 46 35 351

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 48 36 11 3 1 1 0 85 4 177
2018 Non-supervisor 30 35 21 8 2 3 0 67 11 463
2017 Supervisor 44 44 8 3 1 1 0 89 3 181
2017 Non-supervisor 31 36 16 8 3 5 1 72 12 523

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 53 35 7 2 1 1 0 89 3 175
2018 Non-supervisor 42 30 15 5 2 5 0 76 8 465
2017 Supervisor 49 39 10 0 1 2 0 89 1 180
2017 Non-supervisor 41 31 13 4 4 8 0 78 8 524
2014 Supervisor 46 36 11 2 1 4 1 86 3 159
2014 Non-supervisor 42 31 14 4 2 6 1 79 6 473

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 52 38 6 2 1 1 0 91 3 176
2018 Non-supervisor 43 39 12 4 2 1 0 82 6 464
2017 Supervisor 48 41 5 3 0 3 0 92 3 181
2017 Non-supervisor 45 37 9 3 2 3 0 85 5 525
2014 Supervisor 49 40 6 1 1 3 0 92 3 159
2014 Non-supervisor 47 33 12 4 2 2 0 82 6 473
2011 Supervisor 49 33 10 5 0 2 0 84 6 210
2011 Non-supervisor 39 31 16 7 3 4 0 73 11 481

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 63 27 6 3 1 0 0 90 4 176
2018 Non-supervisor 55 34 8 2 1 0 0 89 3 465
2017 Supervisor 64 32 2 2 1 0 0 96 2 181
2017 Non-supervisor 57 31 4 4 1 1 0 90 6 522
2014 Supervisor 66 27 4 2 1 0 0 93 2 159
2014 Non-supervisor 58 28 8 4 2 1 0 87 6 473
2011 Supervisor 60 31 8 0 0 0 0 92 0 209
2011 Non-supervisor 49 34 10 4 4 0 0 83 7 481
2008 Supervisor 49 39 6 3 2 1 0 89 6 127
2008 Non-supervisor 41 38 11 6 4 0 0 80 10 353

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 53 30 8 7 2 0 0 83 9 176
2018 Non-supervisor 45 30 15 6 3 1 0 76 8 465
2017 Supervisor 54 29 10 6 1 1 0 84 6 179
2017 Non-supervisor 48 27 15 6 3 1 0 76 9 525
2014 Supervisor 55 32 9 2 1 1 0 88 3 159
2014 Non-supervisor 43 34 13 6 3 1 0 77 9 473
2011 Supervisor 51 32 13 1 3 0 0 83 4 210
2011 Non-supervisor 40 31 16 7 5 1 0 72 12 481

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 52 31 9 6 2 0 0 83 8 173
2018 Non-supervisor 44 35 14 5 2 0 0 79 7 462
2017 Supervisor 57 30 8 4 1 0 0 87 4 180
2017 Non-supervisor 49 31 12 5 2 0 0 81 8 521
2014 Supervisor 61 27 7 5 0 0 0 88 5 159
2014 Non-supervisor 46 33 12 5 3 0 0 79 9 472
2011 Supervisor 57 30 9 3 1 0 0 87 4 210
2011 Non-supervisor 42 33 13 7 5 0 0 75 12 479
2008 Supervisor 47 39 8 5 2 0 0 86 6 127
2008 Non-supervisor 40 36 16 5 3 0 0 76 8 353

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 47 22 14 10 3 1 3 72 14 177
2018 Non-supervisor 43 24 15 11 4 3 0 70 15 464
2017 Supervisor 47 21 15 5 4 5 2 74 10 181
2017 Non-supervisor 41 22 15 12 5 3 2 66 18 523
2014 Supervisor 45 24 17 10 3 1 1 69 13 158
2014 Non-supervisor 41 21 18 10 6 4 1 65 16 473
2011 Supervisor 45 24 16 7 5 2 1 72 12 208
2011 Non-supervisor 38 22 16 11 8 4 1 63 20 480
2008 Supervisor 28 31 11 13 8 7 2 65 23 127
2008 Non-supervisor 31 27 18 12 6 5 1 62 19 352
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Supervisor 47 22 31 177
2018 Non-supervisor 36 27 37 466
2017 Supervisor 41 33 26 181
2017 Non-supervisor 45 24 31 525
2014 Supervisor 49 25 25 159
2014 Non-supervisor 41 26 32 473
2011 Supervisor 38 34 28 211
2011 Non-supervisor 40 27 33 482

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Supervisor 12 7 67 5 0 8 83
2018 Non-supervisor 7 18 56 3 8 9 173
2017 Supervisor 8 27 57 1 4 3 75
2017 Non-supervisor 8 16 49 4 16 7 237
2014 Supervisor 18 19 56 1 9999 6 79
2014 Non-supervisor 8 17 58 7 9999 10 194
2011 Supervisor 15 9 67 3 9999 6 80
2011 Non-supervisor 5 17 62 5 9999 11 195
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 8 92 175
2018 Non-supervisor 10 90 466

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Supervisor 40 14
2018 Non-supervisor 58 48

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 14
2018 Non-supervisor 0 48

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Supervisor 38 13
2018 Non-supervisor 33 48

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Supervisor 40 13
2018 Non-supervisor 37 48

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Supervisor 48 13
2018 Non-supervisor 36 48

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Supervisor 45 13
2018 Non-supervisor 27 48

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Supervisor 61 13
2018 Non-supervisor 39 48

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Supervisor 59 13
2018 Non-supervisor 46 48

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Supervisor 43 13
2018 Non-supervisor 29 48

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 13
2018 Non-supervisor 0 48

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 56 14
2018 Non-supervisor 28 48

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 14
2018 Non-supervisor 13 48

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 14
2018 Non-supervisor 13 47

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 14
2018 Non-supervisor 13 47

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 14
2018 Non-supervisor 14 47

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 41 14
2018 Non-supervisor 41 47

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 14
2018 Non-supervisor 0 47

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 56 14
2018 Non-supervisor 42 47

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 29 23 15 4 3 19 7 72 9 176
2018 Non-supervisor 21 13 22 3 3 30 9 56 9 466
2017 Supervisor 22 22 14 1 2 28 11 73 4 181
2017 Non-supervisor 17 14 13 3 4 36 13 61 14 524
2014 Supervisor 24 21 13 1 1 31 9 74 5 159
2014 Non-supervisor 15 15 16 5 4 33 12 56 15 473

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 47 32 11 4 2 4 0 82 6 176
2018 Non-supervisor 33 31 18 3 2 13 1 74 5 466
2017 Supervisor 36 37 12 3 2 11 1 81 5 180
2017 Non-supervisor 32 26 15 4 3 17 3 72 9 523
2014 Supervisor 37 34 13 2 1 12 1 81 4 159
2014 Non-supervisor 25 29 14 4 4 19 4 71 11 473
2011 Supervisor 41 32 15 1 1 9 0 81 3 210
2011 Non-supervisor 27 32 18 7 3 12 1 68 12 478
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 4 96 177
2018 Non-supervisor 6 94 465

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 32 19 15 0 1 26 6 76 2 177
2018 Non-supervisor 21 14 20 1 1 35 8 61 4 464
2017 Supervisor 23 18 8 2 0 37 12 80 4 181
2017 Non-supervisor 16 14 13 1 2 43 12 66 6 522
2014 Supervisor 21 11 16 1 0 41 9 66 1 159
2014 Non-supervisor 15 12 17 1 3 38 14 56 9 473

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 47 32 13 2 2 4 0 82 4 177
2018 Non-supervisor 35 28 16 3 1 14 2 76 5 463
2017 Supervisor 38 33 13 2 0 12 2 83 3 181
2017 Non-supervisor 32 28 12 3 2 20 3 78 5 518
2014 Supervisor 42 26 15 0 1 15 2 82 1 159
2014 Non-supervisor 29 24 17 1 2 20 6 73 5 473
2011 Supervisor 40 35 14 1 0 10 0 83 2 211
2011 Non-supervisor 37 27 16 3 2 15 0 75 6 481
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 26 39 19 8 5 0 3 67 13 175
2018 Non-supervisor 27 30 22 9 9 0 2 59 19 465
2017 Supervisor 28 31 20 9 10 0 2 60 19 179
2017 Non-supervisor 26 28 20 11 10 1 4 56 22 525

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 6 20 34 21 19 0 0 26 40 177
2018 Non-supervisor 16 26 33 15 9 0 1 42 25 465
2017 Supervisor 8 21 32 21 17 0 2 29 39 181
2017 Non-supervisor 19 27 30 14 8 0 1 47 23 525

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 8 27 33 19 14 0 0 35 32 177
2018 Non-supervisor 18 30 27 13 9 0 2 49 23 459
2017 Supervisor 7 29 32 17 14 0 2 36 31 180
2017 Non-supervisor 26 26 25 12 8 0 2 54 21 522

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 8 26 25 18 24 0 0 34 41 177
2018 Non-supervisor 22 29 25 13 9 1 1 51 23 464
2017 Supervisor 7 26 27 23 16 0 1 34 39 181
2017 Non-supervisor 28 22 22 16 9 1 2 52 26 523

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 15 32 25 15 14 0 0 47 28 176
2018 Non-supervisor 37 26 19 10 5 0 3 65 16 465
2017 Supervisor 18 30 22 15 10 0 4 51 26 181
2017 Non-supervisor 36 25 19 7 6 1 5 65 15 524

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 11 33 24 19 13 0 0 44 32 177
2018 Non-supervisor 28 28 20 14 9 0 1 56 24 466
2017 Supervisor 15 27 29 20 7 0 2 43 28 181
2017 Non-supervisor 28 27 25 12 8 1 1 55 20 524

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 30 39 20 8 3 0 0 69 11 176
2018 Non-supervisor 30 37 22 5 4 1 2 68 9 465
2017 Supervisor 37 32 19 6 4 0 1 70 10 181
2017 Non-supervisor 36 34 17 7 4 1 2 71 11 523

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 15 34 32 14 4 0 0 49 18 176
2018 Non-supervisor 23 35 24 10 6 1 1 59 16 464
2017 Supervisor 13 42 23 14 6 0 1 56 20 180
2017 Non-supervisor 31 30 21 11 5 0 1 62 17 524

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 29 42 17 7 4 0 0 72 11 175
2018 Non-supervisor 34 33 18 9 5 0 1 68 14 465
2017 Supervisor 36 31 20 5 4 0 2 69 10 181
2017 Non-supervisor 34 33 18 8 4 1 2 69 13 524

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 31 37 20 9 3 0 0 68 12 174
2018 Non-supervisor 38 31 19 9 3 1 1 69 12 460
2017 Supervisor 31 36 19 9 4 0 1 69 13 180
2017 Non-supervisor 41 33 16 4 2 1 2 76 7 523

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 52 29 11 5 2 0 0 81 8 174
2018 Non-supervisor 49 22 16 5 6 0 1 73 12 464
2017 Supervisor 59 22 12 3 1 0 3 83 4 180
2017 Non-supervisor 54 22 12 5 3 0 3 79 9 521

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 75 14 5 0 1 0 5 94 1 176
2018 Non-supervisor 71 14 7 2 2 0 4 89 4 461

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 85 8 2 1 1 0 2 96 2 176
2018 Non-supervisor 77 9 5 2 2 1 3 90 5 464
2017 Supervisor 78 12 3 1 1 1 5 95 2 181
2017 Non-supervisor 78 8 4 4 1 1 5 91 5 523

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 63 23 8 4 1 0 1 87 5 174
2018 Non-supervisor 61 23 9 3 1 0 2 86 5 465
2017 Supervisor 63 26 6 2 1 0 3 92 3 181
2017 Non-supervisor 65 20 8 3 1 1 3 88 3 523

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 68 16 9 4 2 0 1 84 6 175
2018 Non-supervisor 66 17 9 3 2 1 2 85 6 464
2017 Supervisor 73 13 8 2 1 0 3 89 3 181
2017 Non-supervisor 67 15 6 6 3 0 3 84 9 524

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 52 30 10 5 2 0 1 83 7 173
2018 Non-supervisor 55 5 1 1 0 1 37 96 2 458
2017 Supervisor 58 27 9 2 2 0 3 87 4 181
2017 Non-supervisor 58 4 3 1 0 1 33 94 2 525

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 67 25 5 1 1 0 1 93 2 175
2018 Non-supervisor 63 20 7 1 1 1 6 89 3 461
2017 Supervisor 72 19 4 2 0 0 3 93 2 180
2017 Non-supervisor 71 13 7 1 1 0 8 90 2 522

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 88 7 2 1 1 0 2 97 2 174
2018 Non-supervisor 71 11 5 4 4 1 4 86 8 465
2017 Supervisor 85 7 3 2 1 0 3 95 2 181
2017 Non-supervisor 67 12 8 4 2 1 6 85 6 525

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 58 30 7 2 2 0 1 89 3 175
2018 Non-supervisor 51 27 14 4 1 0 2 81 5 465
2017 Supervisor 67 23 5 1 1 1 2 93 1 179
2017 Non-supervisor 54 25 12 5 1 1 3 82 6 524

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 7 26 43 16 8 0 0 33 24 175
2018 Non-supervisor 14 33 34 12 7 0 0 47 18 464
2017 Supervisor 4 25 44 18 8 0 1 29 26 180
2017 Non-supervisor 15 33 34 13 5 0 1 48 18 524

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 13 26 38 20 3 0 0 23 39 175
2018 Non-supervisor 8 19 38 22 12 0 0 34 28 453
2017 Supervisor 6 28 42 21 3 0 0 25 33 180
2017 Non-supervisor 5 20 39 23 11 0 1 35 25 524

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 47 45 6 2 1 0 0 92 3 177
2018 Non-supervisor 36 39 14 6 2 2 0 77 8 466
2017 Supervisor 37 47 6 3 3 4 0 88 6 181
2017 Non-supervisor 30 43 14 6 4 3 1 75 10 523

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 32 40 13 9 5 0 0 73 15 176
2018 Non-supervisor 31 35 16 11 5 1 0 68 16 466
2017 Supervisor 22 49 12 13 4 1 0 71 17 181
2017 Non-supervisor 27 35 17 13 6 2 1 63 20 523
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 33 32 19 10 1 3 1 35 65 177
2018 Non-supervisor 34 29 21 8 5 2 1 35 65 465
2017 Supervisor 33 25 21 8 8 5 0 35 65 181
2017 Non-supervisor 33 23 20 9 9 3 2 35 65 524

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 13 110
2018 Non-supervisor 17 298
2017 Supervisor 14 114
2017 Non-supervisor 28 316

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 29 110
2018 Non-supervisor 35 298
2017 Supervisor 34 114
2017 Non-supervisor 36 316

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 18 110
2018 Non-supervisor 21 298
2017 Supervisor 15 114
2017 Non-supervisor 20 316

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 46 110
2018 Non-supervisor 42 298
2017 Supervisor 58 114
2017 Non-supervisor 43 316

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Supervisor 3 110
2018 Non-supervisor 4 298
2017 Supervisor 3 114
2017 Non-supervisor 6 316

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 28 110
2018 Non-supervisor 28 298

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 34 110
2018 Non-supervisor 34 298
2017 Supervisor 43 114
2017 Non-supervisor 38 316

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Supervisor 5 42 26 10 8 9 97
2018 Non-supervisor 7 53 20 7 4 9 287
2017 Supervisor 11 53 21 6 3 6 111
2017 Non-supervisor 5 52 20 10 3 11 311

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 32 68 108
2018 Non-supervisor 44 56 298

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 20 22 22 14 14 0 8 45 30 109
2018 Non-supervisor 17 24 18 18 14 2 8 45 35 297
2017 Supervisor 20 28 15 18 9 1 9 54 30 114
2017 Non-supervisor 21 24 14 15 14 2 10 51 33 318

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 4 14 14 19 35 2 12 21 63 109
2018 Non-supervisor 4 19 17 19 33 1 6 25 56 296
2017 Supervisor 5 7 12 27 32 3 13 15 71 114
2017 Non-supervisor 4 15 15 23 35 2 7 21 63 317

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 50 16 17 8 3 0 5 70 12 175
2018 Non-supervisor 43 21 14 8 8 1 5 68 17 463
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