2018 Public Service Employee Survey Results for Treasury Board of Canada Secretariat by Question 82. What is your first official language?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 25 44 11 14 5 1 1 70 19 869
2018 First official language - French 29 41 15 10 3 1 2 72 13 503
2017 First official language - English 28 39 12 15 6 0 1 68 20 928
2017 First official language - French 30 41 13 10 4 0 1 72 15 575
2014 First official language - English 32 35 12 15 5 0 1 69 20 829
2014 First official language - French 33 38 15 9 4 0 1 71 14 582
2011 First official language - English 29 39 12 11 6 0 2 69 18 995
2011 First official language - French 36 39 12 7 3 0 2 77 11 723
2008 First official language - English 28 40 13 9 7 1 1 69 17 652
2008 First official language - French 32 38 16 9 3 0 1 71 12 325

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 43 36 8 9 4 0 0 79 13 871
2018 First official language - French 44 40 10 5 2 0 0 84 7 501
2017 First official language - English 43 38 9 6 3 0 0 81 10 927
2017 First official language - French 37 42 11 7 3 0 0 79 10 573
2014 First official language - English 42 40 8 6 4 0 0 82 10 829
2014 First official language - French 41 38 11 7 2 0 0 79 9 586
2011 First official language - English 42 36 9 7 6 0 0 78 13 995
2011 First official language - French 42 35 11 8 3 0 0 78 11 722
2008 First official language - English 36 38 9 13 5 0 0 74 18 651
2008 First official language - French 36 40 11 10 3 0 0 76 13 325

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 49 37 7 6 1 0 0 86 8 858
2018 First official language - French 50 37 7 4 1 0 0 87 6 501
2017 First official language - English 52 36 6 4 2 0 0 87 7 926
2017 First official language - French 45 40 8 5 2 0 0 85 7 572
2014 First official language - English 51 36 5 5 3 0 0 87 8 829
2014 First official language - French 46 37 10 5 2 0 0 83 7 585
2011 First official language - English 48 37 6 6 3 0 0 85 9 995
2011 First official language - French 49 36 7 5 3 0 0 85 8 723
2008 First official language - English 44 39 6 8 4 0 0 82 11 652
2008 First official language - French 43 41 11 4 1 0 0 84 5 325

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 46 32 7 9 5 0 0 79 14 872
2018 First official language - French 49 32 10 5 3 0 0 82 8 501
2017 First official language - English 48 31 7 9 5 1 0 79 14 927
2017 First official language - French 45 30 12 7 4 0 0 76 12 572
2014 First official language - English 43 33 9 11 3 0 1 76 15 826
2014 First official language - French 41 33 11 9 5 0 1 75 14 586
2011 First official language - English 43 36 7 8 4 0 1 80 13 994
2011 First official language - French 43 37 9 7 2 0 1 82 9 722

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 38 41 9 8 4 0 0 79 12 868
2018 First official language - French 37 44 10 7 2 0 0 81 9 499
2017 First official language - English 37 44 7 7 4 0 0 81 12 925
2017 First official language - French 31 47 11 7 3 0 0 79 10 574
2014 First official language - English 33 48 8 6 5 0 0 81 11 829
2014 First official language - French 30 45 13 8 4 0 0 75 12 585
2011 First official language - English 35 41 8 10 6 0 0 76 16 994
2011 First official language - French 36 42 12 5 4 0 0 78 9 721
2008 First official language - English 37 40 9 10 5 0 0 76 14 647
2008 First official language - French 34 46 12 7 1 0 0 80 8 323

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 36 33 12 10 8 0 0 70 18 869
2018 First official language - French 32 39 15 8 4 1 0 72 13 499
2017 First official language - English 34 38 9 12 7 0 0 72 20 926
2017 First official language - French 31 37 16 9 5 0 0 69 15 575
2014 First official language - English 33 34 13 13 7 0 0 66 21 829
2014 First official language - French 30 35 16 12 7 0 0 65 19 584
2011 First official language - English 29 41 10 11 8 0 0 70 20 993
2011 First official language - French 32 38 15 9 5 0 1 70 14 722

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 30 39 12 12 7 0 0 69 19 868
2018 First official language - French 32 41 13 10 4 0 0 73 14 501
2017 First official language - English 30 40 12 12 6 0 0 70 18 924
2017 First official language - French 29 36 17 12 6 0 0 65 18 573

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 54 33 5 4 2 0 0 88 7 869
2018 First official language - French 47 43 7 2 1 0 0 90 3 497
2017 First official language - English 48 37 6 5 3 0 0 85 8 924
2017 First official language - French 40 40 12 6 2 0 0 80 8 574
2014 First official language - English 49 37 7 4 2 0 0 87 6 829
2014 First official language - French 43 40 10 5 2 0 0 83 7 585
2011 First official language - English 44 40 6 7 3 0 0 84 10 993
2011 First official language - French 42 42 10 4 1 0 0 84 6 722
2008 First official language - English 48 35 8 5 3 0 0 84 9 650
2008 First official language - French 43 43 8 4 1 1 0 87 5 324

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 40 35 9 10 6 0 0 75 16 868
2018 First official language - French 38 38 12 8 4 0 0 76 12 497
2017 First official language - English 37 37 9 9 8 0 0 74 17 926
2017 First official language - French 31 39 14 10 6 0 0 70 16 575

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 52 34 9 3 3 0 0 86 6 862
2018 First official language - French 51 37 8 3 1 0 0 88 4 496
2017 First official language - English 53 33 8 4 1 0 0 87 5 927
2017 First official language - French 47 41 7 3 1 0 0 88 4 574
2014 First official language - English 64 25 6 3 2 0 0 89 5 828
2014 First official language - French 56 32 10 2 1 0 0 88 3 585
2011 First official language - English 56 32 8 3 2 0 0 88 4 995
2011 First official language - French 56 32 8 3 2 0 0 87 4 723

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 40 37 9 10 5 0 0 76 15 862
2018 First official language - French 36 41 11 7 4 1 0 78 11 497
2017 First official language - English 39 38 8 11 5 0 0 77 15 927
2017 First official language - French 31 38 15 11 5 1 0 69 16 574
2014 First official language - English 33 41 8 12 6 0 0 74 18 828
2014 First official language - French 27 42 15 11 5 0 0 70 15 585
2011 First official language - English 34 40 9 10 6 0 0 75 16 994
2011 First official language - French 33 43 13 7 4 0 1 77 11 723

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 43 34 10 8 5 0 0 77 13 865
2018 First official language - French 42 34 11 7 5 1 0 77 12 491
2017 First official language - English 42 35 9 9 6 0 0 76 15 928
2017 First official language - French 34 38 14 9 5 0 0 72 14 571
2014 First official language - English 38 35 12 9 6 0 0 73 15 828
2014 First official language - French 34 36 16 8 6 0 0 70 14 585

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 39 35 10 11 5 0 0 74 16 863
2018 First official language - French 36 41 13 7 3 0 0 77 10 498
2017 First official language - English 39 35 11 10 4 0 1 75 14 927
2017 First official language - French 33 42 14 8 4 0 0 75 12 573
2014 First official language - English 37 37 11 9 5 1 1 75 14 827
2014 First official language - French 35 36 15 9 4 0 0 72 13 585
2011 First official language - English 39 39 10 7 4 1 1 79 11 995
2011 First official language - French 39 42 11 5 2 1 0 82 7 720

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 42 36 11 7 4 0 0 78 11 869
2018 First official language - French 43 40 10 4 2 0 0 84 7 495
2017 First official language - English 42 38 10 7 3 0 0 80 10 920
2017 First official language - French 39 43 10 6 2 0 0 82 9 574
2014 First official language - English 41 40 8 6 4 0 0 82 10 827
2014 First official language - French 40 38 13 6 3 0 0 78 9 585
2011 First official language - English 40 40 9 7 4 0 0 80 11 994
2011 First official language - French 41 43 8 5 3 0 0 84 8 721
2008 First official language - English 44 36 8 8 3 0 0 81 11 651
2008 First official language - French 37 47 10 5 1 0 0 84 6 323

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 23 33 22 14 8 0 0 57 22 871
2018 First official language - French 33 32 17 11 5 0 0 66 17 503
2017 First official language - English 25 36 21 11 6 0 0 61 18 929
2017 First official language - French 29 39 17 9 4 0 1 69 14 576
2014 First official language - English 27 38 20 9 6 0 0 65 15 829
2014 First official language - French 33 39 17 8 3 0 0 72 11 586
2011 First official language - English 28 34 20 10 7 0 1 63 17 994
2011 First official language - French 32 38 17 8 5 0 0 70 13 723
2008 First official language - English 21 32 25 13 9 0 0 53 22 651
2008 First official language - French 21 39 24 11 4 0 0 60 16 325

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 12 25 38 18 5 1 1 24 38 868
2018 First official language - French 10 32 34 17 6 0 1 23 43 502
2017 First official language - English 13 24 35 18 7 1 1 26 39 923
2017 First official language - French 13 30 35 13 7 0 2 20 44 575
2014 First official language - English 11 21 44 17 5 0 2 23 32 827
2014 First official language - French 9 30 36 14 8 0 2 23 40 585
2011 First official language - English 11 25 39 15 6 1 2 22 37 994
2011 First official language - French 11 30 37 13 6 1 2 20 42 722
2008 First official language - English 9 25 42 18 4 0 1 23 34 648
2008 First official language - French 12 33 38 11 4 0 2 15 46 325

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 8 15 29 30 14 1 2 46 24 862
2018 First official language - French 7 18 27 29 13 4 2 45 26 502
2017 First official language - English 8 16 25 29 17 2 3 48 25 922
2017 First official language - French 7 17 28 25 14 3 6 43 26 569
2014 First official language - English 6 13 26 35 15 2 3 53 20 827
2014 First official language - French 7 18 28 25 14 4 4 42 28 585
2011 First official language - English 9 16 28 28 14 2 3 44 26 991
2011 First official language - French 7 18 30 24 12 3 5 39 28 721
2008 First official language - English 8 16 31 31 13 1 1 44 24 646
2008 First official language - French 6 21 35 22 10 2 4 34 29 325

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 17 21 31 19 9 1 2 29 39 863
2018 First official language - French 17 22 29 19 8 1 2 28 41 502
2017 First official language - English 15 22 31 21 8 2 2 30 38 923
2017 First official language - French 19 27 28 15 7 2 3 23 48 570
2014 First official language - English 19 22 30 18 7 1 2 26 43 827
2014 First official language - French 20 27 29 14 7 1 2 22 48 585
2011 First official language - English 20 22 30 17 8 1 2 25 44 995
2011 First official language - French 21 25 29 12 9 2 3 21 48 720
2008 First official language - English 15 22 34 20 7 1 1 28 38 646
2008 First official language - French 18 30 33 11 4 3 2 16 50 324

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 14 22 37 19 6 1 1 26 36 854
2018 First official language - French 12 24 36 18 8 1 2 27 37 500
2017 First official language - English 13 20 36 19 9 1 1 29 34 921
2017 First official language - French 12 26 34 18 8 1 1 26 39 571
2014 First official language - English 9 20 39 23 7 1 2 30 29 824
2014 First official language - French 11 24 38 18 6 0 2 25 36 582
2011 First official language - English 11 19 37 22 9 1 1 31 31 992
2011 First official language - French 11 28 33 19 7 0 3 27 40 720
2008 First official language - English 9 23 37 23 7 0 1 31 32 647
2008 First official language - French 12 26 40 15 4 1 2 19 39 324

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 19 26 27 18 7 1 2 26 46 863
2018 First official language - French 17 28 24 18 8 2 3 28 47 503
2017 First official language - English 21 26 25 16 9 1 3 26 48 924
2017 First official language - French 18 31 26 14 7 1 4 22 51 572
2014 First official language - English 15 25 31 17 9 1 3 27 41 827
2014 First official language - French 14 29 25 17 9 1 4 27 46 585
2011 First official language - English 15 23 30 19 8 2 3 28 41 995
2011 First official language - French 14 28 28 16 10 1 5 27 44 722
2008 First official language - English 14 22 31 21 7 1 3 30 38 645
2008 First official language - French 13 25 30 16 9 1 4 27 41 325

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 13 21 30 23 8 2 2 33 36 858
2018 First official language - French 14 25 29 18 9 3 3 28 41 500
2017 First official language - English 12 18 30 22 13 3 2 37 32 920
2017 First official language - French 12 22 33 17 9 3 4 28 37 572
2014 First official language - English 8 13 32 28 14 2 4 45 22 826
2014 First official language - French 9 20 30 24 11 2 5 37 31 585
2011 First official language - English 10 16 31 25 12 2 3 39 28 994
2011 First official language - French 10 22 28 20 12 3 5 35 34 723
2008 First official language - English 15 27 28 19 8 1 2 28 43 646
2008 First official language - French 15 28 28 16 6 4 4 23 46 325

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 15 25 33 17 6 2 1 24 41 862
2018 First official language - French 11 25 33 17 9 3 2 27 38 500
2017 First official language - English 15 20 35 18 9 2 2 28 37 922
2017 First official language - French 14 22 33 17 8 3 4 26 38 573
2014 First official language - English 16 21 35 18 6 2 2 25 39 829
2014 First official language - French 12 22 36 16 8 1 4 25 36 585
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 33 28 13 10 7 6 4 67 19 871
2018 First official language - French 24 34 16 7 6 8 5 67 15 503
2017 First official language - English 36 26 12 9 7 5 5 69 18 927
2017 First official language - French 25 32 17 9 7 5 6 63 18 575
2014 First official language - English 38 28 11 7 8 3 4 72 16 828
2014 First official language - French 27 30 17 9 7 5 4 63 18 586

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 46 28 8 10 7 0 0 75 18 871
2018 First official language - French 49 32 8 8 4 1 0 81 12 500
2017 First official language - English 50 24 8 10 7 1 0 75 17 926
2017 First official language - French 43 34 10 8 5 0 0 77 13 576
2014 First official language - English 51 26 7 9 7 1 0 78 16 829
2014 First official language - French 44 28 13 8 6 1 0 72 14 586

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 13 23 16 16 9 18 4 47 32 867
2018 First official language - French 15 26 14 12 7 19 6 55 26 503
2017 First official language - English 16 22 15 13 10 21 4 50 31 927
2017 First official language - French 14 21 19 15 8 19 4 45 30 576
2014 First official language - English 16 24 15 15 11 16 3 49 32 828
2014 First official language - French 15 25 17 13 11 17 3 49 30 586

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 55 31 5 5 3 0 0 86 9 869
2018 First official language - French 51 36 7 3 2 0 0 88 6 501
2017 First official language - English 54 32 5 6 2 0 0 86 9 927
2017 First official language - French 47 37 8 6 1 0 0 85 7 574
2014 First official language - English 55 32 5 6 2 0 0 86 9 828
2014 First official language - French 44 39 8 6 2 0 0 84 8 586

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 49 35 7 5 2 1 0 85 8 868
2018 First official language - French 44 40 11 2 2 1 0 84 5 501
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 44 30 11 9 5 1 0 75 15 862
2018 First official language - French 43 33 12 6 3 1 1 78 10 492
2017 First official language - English 45 32 9 9 5 0 0 77 14 929
2017 First official language - French 40 34 14 6 5 1 0 75 11 574
2014 First official language - English 42 34 10 9 5 0 1 76 14 829
2014 First official language - French 40 33 11 10 5 0 1 74 14 585
2011 First official language - English 37 35 10 10 7 1 0 73 18 992
2011 First official language - French 40 38 11 7 4 0 1 79 11 723
2008 First official language - English 37 36 10 10 7 0 0 72 17 649
2008 First official language - French 36 37 11 10 4 0 1 74 14 325

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 53 26 8 6 4 2 0 81 11 861
2018 First official language - French 51 28 10 4 4 3 0 82 8 494
2017 First official language - English 53 24 9 6 5 1 0 79 12 928
2017 First official language - French 44 32 11 6 3 2 1 79 9 576
2014 First official language - English 52 25 11 6 4 2 1 79 10 829
2014 First official language - French 46 28 13 7 4 2 0 76 11 585
2011 First official language - English 43 30 11 8 5 2 0 75 13 993
2011 First official language - French 45 33 10 5 4 2 1 81 9 722
2008 First official language - English 46 29 9 6 7 2 0 77 14 649
2008 First official language - French 44 28 10 9 4 5 1 76 13 325

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 50 27 8 8 5 1 0 78 13 857
2018 First official language - French 47 34 10 5 4 0 0 81 9 495
2017 First official language - English 50 29 7 9 5 0 0 79 13 925
2017 First official language - French 43 34 11 8 3 1 0 78 11 575
2014 First official language - English 48 30 7 10 5 0 0 79 14 829
2014 First official language - French 42 31 14 9 4 0 1 73 13 586
2011 First official language - English 44 32 7 10 6 1 0 76 17 992
2011 First official language - French 41 38 10 7 3 1 0 80 11 723
2008 First official language - English 42 32 7 10 8 0 0 75 18 647
2008 First official language - French 41 34 12 9 3 1 0 75 12 325

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 62 20 8 5 4 1 0 83 9 859
2018 First official language - French 62 24 7 4 3 1 0 87 7 496
2017 First official language - English 60 20 9 5 3 1 0 82 8 925
2017 First official language - French 58 22 11 4 4 1 0 80 8 576

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 51 25 10 8 6 1 0 76 14 859
2018 First official language - French 52 28 11 5 3 1 0 80 8 495
2017 First official language - English 52 25 9 8 5 0 0 78 13 928
2017 First official language - French 50 29 9 7 4 1 0 80 11 573
2014 First official language - English 52 26 9 7 5 0 0 78 13 827
2014 First official language - French 49 28 10 7 5 0 0 78 12 586
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 37 29 14 8 3 1 8 72 12 251
2018 First official language - French 34 35 14 3 4 2 8 76 8 142
2017 First official language - English 30 35 12 7 4 3 8 73 13 265
2017 First official language - French 29 29 14 8 7 5 8 67 16 165
2014 First official language - English 47 23 8 6 3 4 8 80 11 222
2014 First official language - French 38 31 12 6 1 4 8 79 7 151

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 36 32 12 10 5 5 0 72 15 867
2018 First official language - French 30 42 12 7 4 5 0 76 11 501
2017 First official language - English 36 32 10 10 5 5 0 73 17 929
2017 First official language - French 29 35 17 8 6 4 0 67 15 575
2014 First official language - English 35 35 10 9 5 7 0 75 15 828
2014 First official language - French 27 40 17 6 5 5 0 71 12 586
2011 First official language - English 32 30 14 9 9 6 0 65 20 994
2011 First official language - French 31 34 14 7 7 7 0 70 15 718

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 34 34 13 11 6 2 0 69 18 866
2018 First official language - French 31 40 14 8 4 3 0 73 12 502
2017 First official language - English 36 31 13 12 7 2 0 68 19 927
2017 First official language - French 26 37 19 10 7 1 0 64 17 575
2014 First official language - English 32 39 12 10 6 2 0 72 16 828
2014 First official language - French 25 38 20 8 6 2 0 64 15 586
2011 First official language - English 28 34 13 11 10 3 0 65 22 993
2011 First official language - French 24 37 19 9 7 3 0 64 16 718
2008 First official language - English 31 37 14 9 6 1 0 69 16 651
2008 First official language - French 29 40 16 6 6 3 0 71 12 325

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 22 34 15 17 8 4 0 59 26 865
2018 First official language - French 22 39 16 11 5 6 0 65 18 502
2017 First official language - English 24 32 15 15 9 5 0 59 25 928
2017 First official language - French 19 33 23 13 8 4 0 54 22 576
2014 First official language - English 21 36 15 15 7 5 0 60 24 829
2014 First official language - French 18 37 23 12 6 4 0 57 18 585
2011 First official language - English 18 36 15 16 10 6 0 57 27 994
2011 First official language - French 16 41 21 11 6 5 0 60 18 722
2008 First official language - English 16 43 12 17 7 4 0 62 25 649
2008 First official language - French 13 43 19 14 5 6 0 60 20 325

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 22 32 15 19 10 1 0 56 30 870
2018 First official language - French 21 40 16 13 7 2 0 63 21 501
2017 First official language - English 22 35 14 17 9 2 0 59 27 928
2017 First official language - French 19 40 19 12 9 2 0 59 21 575
2014 First official language - English 20 36 11 19 11 3 0 58 30 828
2014 First official language - French 15 40 19 15 8 2 0 56 24 586
2011 First official language - English 18 35 12 18 14 2 0 55 33 994
2011 First official language - French 17 42 16 17 7 1 0 60 24 721
2008 First official language - English 20 39 10 20 9 1 0 60 30 649
2008 First official language - French 16 46 15 14 6 2 0 64 21 325
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 28 44 15 9 3 1 0 73 12 865
2018 First official language - French 29 45 16 7 3 1 0 74 9 501
2017 First official language - English 33 44 13 7 3 1 0 77 10 926
2017 First official language - French 25 47 15 8 3 2 0 74 10 576
2014 First official language - English 28 45 13 10 2 2 0 75 12 828
2014 First official language - French 25 41 20 8 3 2 1 68 11 586
2011 First official language - English 34 39 11 9 5 2 0 75 14 994
2011 First official language - French 30 43 14 8 3 2 0 75 11 721

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 46 32 8 7 4 2 1 81 11 866
2018 First official language - French 38 38 11 7 4 1 1 78 10 499
2017 First official language - English 50 29 9 6 3 3 1 81 9 926
2017 First official language - French 35 38 12 9 2 2 2 76 11 573
2014 First official language - English 48 31 9 5 4 2 1 82 9 829
2014 First official language - French 38 39 10 5 3 3 2 81 9 586
2011 First official language - English 42 32 9 7 4 4 1 78 13 991
2011 First official language - French 39 34 9 8 5 4 1 76 14 720
2008 First official language - English 34 35 10 10 5 4 1 74 16 651
2008 First official language - French 35 31 11 9 7 7 1 71 17 324

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 40 37 13 5 3 1 0 79 8 867
2018 First official language - French 35 40 17 4 2 2 0 77 6 496

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 20 22 17 12 14 12 3 49 31 868
2018 First official language - French 20 21 21 11 9 14 4 50 25 501
2017 First official language - English 19 20 16 15 14 12 4 46 35 926
2017 First official language - French 14 23 18 13 15 13 4 45 33 576
2014 First official language - English 16 20 15 14 15 13 6 45 36 826
2014 First official language - French 13 19 21 12 15 14 6 40 34 586
2011 First official language - English 14 17 17 16 16 15 5 38 40 994
2011 First official language - French 14 20 16 13 13 15 9 45 34 718

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 30 34 12 13 8 3 0 66 21 866
2018 First official language - French 27 35 19 11 6 2 0 63 17 498
2017 First official language - English 31 33 10 14 7 4 0 67 22 928
2017 First official language - French 27 40 16 8 5 2 0 70 14 572
2014 First official language - English 28 33 14 15 7 3 1 63 23 829
2014 First official language - French 26 37 17 12 5 3 1 65 17 585
2011 First official language - English 27 34 14 12 9 3 1 63 22 994
2011 First official language - French 32 36 16 8 5 3 0 70 13 722
2008 First official language - English 28 34 14 11 10 3 0 65 21 651
2008 First official language - French 26 40 18 9 4 2 1 68 13 325

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 26 30 12 15 13 3 1 59 29 864
2018 First official language - French 25 28 19 11 13 2 2 55 25 494
2017 First official language - English 28 25 12 16 15 3 2 55 32 924
2017 First official language - French 20 30 17 15 12 3 2 53 29 573
2014 First official language - English 21 24 13 19 16 3 4 49 37 829
2014 First official language - French 17 28 16 17 18 2 3 46 37 586
2011 First official language - English 19 27 12 17 20 2 3 48 39 995
2011 First official language - French 16 28 16 17 15 4 3 48 35 723
2008 First official language - English 26 34 10 12 15 1 2 61 28 650
2008 First official language - French 22 30 15 18 10 2 2 55 29 324

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 31 38 16 8 4 2 0 71 12 868
2018 First official language - French 28 40 16 6 5 5 1 72 11 500
2017 First official language - English 31 37 15 10 5 3 0 70 15 927
2017 First official language - French 24 39 20 7 5 5 0 66 13 571

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 51 30 11 3 2 2 0 83 5 864
2018 First official language - French 47 35 10 2 1 4 0 86 3 498
2017 First official language - English 49 29 11 4 2 4 0 81 7 928
2017 First official language - French 39 39 13 3 2 5 0 81 5 575
2014 First official language - English 51 33 8 2 2 4 0 87 4 828
2014 First official language - French 44 34 13 2 1 5 1 83 4 585

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 48 33 10 5 3 1 0 82 8 863
2018 First official language - French 47 39 7 3 2 2 0 88 5 498
2017 First official language - English 45 36 10 5 3 1 0 82 8 929
2017 First official language - French 38 43 12 3 2 2 0 83 5 575
2014 First official language - English 46 34 9 6 3 3 0 82 8 829
2014 First official language - French 43 37 11 4 2 3 0 83 6 586
2011 First official language - English 36 35 13 7 5 3 0 74 13 994
2011 First official language - French 37 40 14 4 2 3 0 80 6 722

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 56 30 7 4 3 0 0 87 6 865
2018 First official language - French 54 35 6 3 2 0 0 89 5 499
2017 First official language - English 53 32 7 4 3 0 0 86 7 926
2017 First official language - French 45 42 8 3 2 0 0 87 5 575
2014 First official language - English 55 32 7 3 2 0 0 87 6 828
2014 First official language - French 48 37 10 4 2 0 0 85 5 585
2011 First official language - English 45 33 10 7 4 1 0 79 11 994
2011 First official language - French 44 39 11 4 2 1 0 83 6 721
2008 First official language - English 42 39 9 6 4 0 0 81 10 649
2008 First official language - French 42 45 6 4 2 1 0 88 6 325

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 49 27 13 7 4 0 0 76 11 862
2018 First official language - French 44 34 12 7 3 1 0 78 10 497
2017 First official language - English 45 29 13 9 4 1 0 74 13 925
2017 First official language - French 36 33 18 7 5 1 0 70 13 575
2014 First official language - English 36 35 15 9 4 0 0 71 14 827
2014 First official language - French 28 36 19 9 5 1 0 66 15 585
2011 First official language - English 34 30 15 12 8 1 0 65 20 994
2011 First official language - French 32 35 17 10 5 1 0 68 15 723

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 46 31 11 8 4 0 0 77 12 860
2018 First official language - French 44 35 13 6 3 1 0 79 8 493
2017 First official language - English 45 32 10 9 4 0 0 77 13 927
2017 First official language - French 36 37 14 7 5 0 0 73 12 574
2014 First official language - English 37 38 11 10 4 0 0 75 14 827
2014 First official language - French 29 40 19 8 4 0 0 69 12 586
2011 First official language - English 34 33 14 10 8 1 0 68 18 994
2011 First official language - French 32 38 17 8 4 0 0 70 13 720
2008 First official language - English 34 40 11 8 6 0 0 75 14 651
2008 First official language - French 32 42 15 7 3 1 0 75 10 325

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 37 26 14 12 7 3 0 65 20 866
2018 First official language - French 37 24 19 9 6 3 1 64 16 500
2017 First official language - English 36 23 18 9 8 4 1 63 18 925
2017 First official language - French 32 28 16 12 9 3 1 62 22 575
2014 First official language - English 29 25 17 15 10 3 1 56 26 829
2014 First official language - French 26 25 21 14 9 4 1 54 25 585
2011 First official language - English 28 24 17 14 12 4 1 55 27 994
2011 First official language - French 28 28 17 13 10 4 1 58 24 723
2008 First official language - English 27 29 16 14 10 4 1 58 25 651
2008 First official language - French 26 30 16 17 5 7 0 60 24 325
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 First official language - English 48 21 32 872
2018 First official language - French 41 26 33 504
2017 First official language - English 48 20 32 928
2017 First official language - French 40 28 31 575
2014 First official language - English 45 20 34 829
2014 First official language - French 46 26 28 586
2011 First official language - English 47 22 30 993
2011 First official language - French 45 26 29 722

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 First official language - English 6 30 47 5 7 6 420
2018 First official language - French 14 26 48 3 3 7 210
2017 First official language - English 7 26 47 3 13 4 442
2017 First official language - French 10 20 55 3 5 7 233
2014 First official language - English 9 19 56 7 9999 10 376
2014 First official language - French 9 18 58 6 9999 9 266
2011 First official language - English 10 20 54 7 9999 8 470
2011 First official language - French 9 21 57 5 9999 8 326
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 First official language - English 15 85 869
2018 First official language - French 11 89 503

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 First official language - English 43 131
2018 First official language - French 36 57

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 First official language - English 71 131
2018 First official language - French 67 57

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 First official language - English 0 131
2018 First official language - French 0 57

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 First official language - English 40 131
2018 First official language - French 38 58

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 First official language - English 44 131
2018 First official language - French 37 58

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 First official language - English 46 131
2018 First official language - French 37 58

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 First official language - English 39 131
2018 First official language - French 40 58

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 First official language - English 31 131
2018 First official language - French 36 58

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 First official language - English 51 131
2018 First official language - French 48 58

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 First official language - English 26 131
2018 First official language - French 33 58

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 First official language - English 9 131
2018 First official language - French 16 58

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 First official language - English 51 131
2018 First official language - French 35 58

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 First official language - English 22 131
2018 First official language - French 24 58

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 57 131
2018 First official language - French 57 58

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 26 131
2018 First official language - French 23 58

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 First official language - English 4 131
2018 First official language - French 8 58

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 7 131
2018 First official language - French 13 58

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 11 131
2018 First official language - French 15 58

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 9 131
2018 First official language - French 12 58

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 28 131
2018 First official language - French 25 58

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 6 127
2018 First official language - French 16 56

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 26 127
2018 First official language - French 15 56

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 6 127
2018 First official language - French 18 56

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 4 127
2018 First official language - French 12 56

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 8 127
2018 First official language - French 22 56

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 21 127
2018 First official language - French 28 56

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 11 127
2018 First official language - French 8 56

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 9 127
2018 First official language - French 14 56

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 First official language - English 26 127
2018 First official language - French 20 56

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 6 127
2018 First official language - French 8 56

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 First official language - English 41 127
2018 First official language - French 42 56

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 62 127
2018 First official language - French 48 56

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 9 127
2018 First official language - French 10 56

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 17 15 18 7 4 34 6 53 18 870
2018 First official language - French 17 17 17 4 3 34 8 59 12 500
2017 First official language - English 16 12 16 6 6 31 13 51 21 926
2017 First official language - French 17 17 18 4 5 30 10 56 14 576
2014 First official language - English 18 14 17 6 4 33 8 54 18 829
2014 First official language - French 18 17 17 5 4 32 9 58 14 586

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 36 28 15 6 3 11 1 73 11 870
2018 First official language - French 31 37 13 4 2 12 1 78 7 502
2017 First official language - English 35 28 14 7 3 11 2 72 12 926
2017 First official language - French 29 33 18 4 4 11 1 70 9 575
2014 First official language - English 31 28 16 7 4 13 2 69 12 827
2014 First official language - French 29 30 19 4 3 15 1 70 8 586
2011 First official language - English 27 33 17 7 4 11 0 68 12 993
2011 First official language - French 30 32 18 5 3 11 1 70 9 723
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 First official language - English 8 92 868
2018 First official language - French 6 94 499

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 First official language - English 32 73
2018 First official language - French 33 31

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 First official language - English 0 73
2018 First official language - French 0 31

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 First official language - English 24 73
2018 First official language - French 16 31

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 First official language - English 37 73
2018 First official language - French 29 31

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 First official language - English 30 73
2018 First official language - French 28 31

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 First official language - English 18 73
2018 First official language - French 16 31

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 First official language - English 0 73
2018 First official language - French 0 31

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 First official language - English 15 73
2018 First official language - French 23 31

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 First official language - English 0 73
2018 First official language - French 0 31

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 12 73
2018 First official language - French 20 31

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 29 73
2018 First official language - French 46 31

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 57 73
2018 First official language - French 41 31

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 20 71
2018 First official language - French 17 30

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 10 71
2018 First official language - French 16 30

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 First official language - English 26 71
2018 First official language - French 22 30

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 First official language - English 47 71
2018 First official language - French 39 30

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 0 71
2018 First official language - French 0 30

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 66 71
2018 First official language - French 56 30

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 17 12 20 3 2 39 7 54 9 864
2018 First official language - French 19 17 18 2 2 35 7 62 8 501
2017 First official language - English 16 11 17 3 3 41 9 55 10 928
2017 First official language - French 16 18 16 2 2 36 9 63 7 575
2014 First official language - English 16 11 15 3 2 45 8 57 11 828
2014 First official language - French 16 14 18 3 2 37 10 56 9 585

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 36 28 16 4 2 13 1 75 7 868
2018 First official language - French 31 35 14 3 1 15 1 78 5 500
2017 First official language - English 38 27 14 4 2 14 2 76 7 926
2017 First official language - French 30 36 15 2 2 14 1 77 5 573
2014 First official language - English 33 29 15 3 2 17 2 76 6 828
2014 First official language - French 28 28 18 2 2 20 3 71 5 585
2011 First official language - English 36 29 15 4 1 13 1 76 6 993
2011 First official language - French 34 35 15 2 2 12 1 79 4 721
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 22 27 21 13 15 0 1 50 28 868
2018 First official language - French 19 28 24 13 13 0 2 48 27 498
2017 First official language - English 25 26 21 12 14 0 1 52 27 924
2017 First official language - French 19 23 24 14 18 1 3 43 32 574

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 11 24 31 20 14 0 0 35 34 873
2018 First official language - French 10 23 36 21 10 0 1 33 31 501
2017 First official language - English 11 29 29 16 13 0 0 41 30 927
2017 First official language - French 13 27 28 21 11 0 1 40 32 571

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 14 26 29 18 12 0 1 41 30 868
2018 First official language - French 12 27 33 18 9 0 1 39 27 498
2017 First official language - English 15 30 28 14 11 0 1 46 26 925
2017 First official language - French 12 31 26 19 12 0 1 43 31 572

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 13 23 28 19 16 0 1 36 36 869
2018 First official language - French 12 22 26 22 15 2 2 35 38 500
2017 First official language - English 15 27 21 20 15 0 1 43 36 926
2017 First official language - French 13 23 25 21 15 0 2 38 37 572

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 29 29 20 11 7 1 3 60 19 861
2018 First official language - French 33 29 19 8 5 1 5 65 14 495
2017 First official language - English 31 31 16 10 7 0 5 65 18 923
2017 First official language - French 32 26 17 11 6 1 8 63 18 570

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 21 28 26 13 11 0 0 50 24 872
2018 First official language - French 27 28 24 13 8 0 0 55 21 498
2017 First official language - English 24 29 23 14 10 0 0 53 23 923
2017 First official language - French 28 29 22 11 8 0 0 58 20 571

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 24 38 22 10 5 0 1 62 15 863
2018 First official language - French 29 34 26 7 3 1 1 64 10 500
2017 First official language - English 26 33 23 11 6 0 1 60 17 921
2017 First official language - French 28 33 21 10 7 1 1 61 17 572

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 17 33 28 14 8 0 1 50 22 863
2018 First official language - French 20 31 29 15 5 0 1 52 20 500
2017 First official language - English 19 31 22 18 9 0 0 50 27 920
2017 First official language - French 21 27 26 16 9 0 0 48 26 571

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 24 31 23 12 9 0 1 55 22 861
2018 First official language - French 25 32 25 12 5 0 1 58 17 501
2017 First official language - English 24 30 20 14 11 0 1 55 25 920
2017 First official language - French 25 29 24 13 8 0 1 54 22 573

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 27 32 23 11 6 0 1 59 18 859
2018 First official language - French 30 30 26 10 3 0 1 61 13 496
2017 First official language - English 31 32 19 11 5 0 1 64 16 920
2017 First official language - French 32 30 22 10 5 0 1 63 15 569

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 49 23 13 8 6 0 1 73 14 856
2018 First official language - French 54 20 13 6 4 0 3 76 10 497
2017 First official language - English 53 23 12 7 5 0 1 76 12 923
2017 First official language - French 56 21 14 4 3 0 3 78 7 571

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 74 12 5 1 2 0 5 91 4 861
2018 First official language - French 69 14 6 2 1 0 8 90 3 500

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 72 12 6 3 4 1 3 87 7 859
2018 First official language - French 69 12 6 3 3 1 6 87 7 496
2017 First official language - English 77 10 5 4 2 0 2 89 6 928
2017 First official language - French 73 11 5 5 3 0 4 87 8 574

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 60 24 10 3 3 0 1 85 5 863
2018 First official language - French 58 24 9 5 2 0 3 84 7 499
2017 First official language - English 63 25 6 3 2 0 1 89 4 924
2017 First official language - French 59 24 7 4 3 0 3 86 7 572

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 55 20 11 6 6 0 1 76 12 857
2018 First official language - French 57 19 13 4 4 0 3 78 9 495
2017 First official language - English 58 21 10 6 4 0 1 80 10 923
2017 First official language - French 60 18 8 5 6 0 3 80 12 569

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 54 12 5 2 1 0 26 90 4 849
2018 First official language - French 50 11 6 2 0 0 30 88 4 490
2017 First official language - English 57 11 5 2 1 0 25 90 4 919
2017 First official language - French 59 12 5 3 1 0 21 89 5 571

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 62 21 8 3 1 0 5 87 4 856
2018 First official language - French 69 14 8 2 0 0 7 89 2 498
2017 First official language - English 68 18 6 1 1 0 6 92 2 920
2017 First official language - French 71 15 7 1 1 0 6 91 2 569

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 72 14 5 3 3 0 3 89 6 861
2018 First official language - French 73 10 6 2 2 1 6 89 5 500
2017 First official language - English 72 12 5 3 3 0 4 88 7 924
2017 First official language - French 71 13 6 3 3 0 5 88 5 572

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 50 28 13 5 2 0 1 79 8 860
2018 First official language - French 50 23 19 4 2 0 3 75 6 501
2017 First official language - English 53 27 11 4 3 0 2 82 7 920
2017 First official language - French 53 24 14 5 1 0 3 80 6 571

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 11 31 39 14 5 0 0 42 20 872
2018 First official language - French 10 30 39 17 3 0 0 40 20 502
2017 First official language - English 9 30 39 16 6 0 0 39 22 926
2017 First official language - French 10 28 39 16 7 0 0 38 23 576

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 10 23 42 17 7 0 0 24 33 860
2018 First official language - French 9 21 37 23 10 0 0 33 30 496
2017 First official language - English 10 22 39 21 7 0 0 28 33 922
2017 First official language - French 8 18 45 17 12 0 0 29 26 573

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 34 38 13 8 2 4 0 75 11 868
2018 First official language - French 34 42 13 6 1 4 0 79 7 498
2017 First official language - English 32 45 11 7 4 2 0 79 10 927
2017 First official language - French 28 42 15 6 4 5 1 74 10 576

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 28 37 14 13 6 2 0 66 19 869
2018 First official language - French 28 39 16 9 5 2 0 69 15 501
2017 First official language - English 22 39 15 15 7 2 0 62 23 925
2017 First official language - French 23 38 17 14 6 1 0 62 20 573
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 25 30 18 14 9 2 1 26 74 868
2018 First official language - French 24 29 20 13 10 1 1 25 75 504
2017 First official language - English 28 24 22 12 9 4 1 29 71 928
2017 First official language - French 27 22 25 12 11 2 1 28 72 576

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 22 626
2018 First official language - French 16 366
2017 First official language - English 25 617
2017 First official language - French 23 405

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 43 626
2018 First official language - French 35 366
2017 First official language - English 40 617
2017 First official language - French 37 405

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 19 626
2018 First official language - French 24 366
2017 First official language - English 19 617
2017 First official language - French 17 405

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 35 626
2018 First official language - French 40 366
2017 First official language - English 35 617
2017 First official language - French 47 405

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 First official language - English 5 626
2018 First official language - French 8 366
2017 First official language - English 6 617
2017 First official language - French 8 405

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 35 626
2018 First official language - French 36 366

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 37 626
2018 First official language - French 38 366
2017 First official language - English 45 617
2017 First official language - French 43 405

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 First official language - English 5 37 23 13 5 17 595
2018 First official language - French 5 42 20 11 5 17 343
2017 First official language - English 3 49 19 11 4 13 605
2017 First official language - French 6 45 21 11 5 12 392

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 First official language - English 26 74 618
2018 First official language - French 24 76 366

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 13 24 14 19 21 2 6 41 44 622
2018 First official language - French 19 24 18 13 16 2 7 47 32 368
2017 First official language - English 16 27 15 17 16 3 7 47 37 617
2017 First official language - French 13 30 15 13 18 2 9 48 35 407

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 3 13 12 21 42 3 7 17 70 622
2018 First official language - French 5 10 16 18 42 2 7 16 67 368
2017 First official language - English 2 10 8 18 50 4 7 13 77 619
2017 First official language - French 2 8 12 18 50 2 7 12 75 407

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 34 20 16 10 14 1 5 58 25 870
2018 First official language - French 36 16 14 12 15 1 6 56 29 500
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