2018 Public Service Employee Survey Results for Treasury Board of Canada Secretariat by Question 81. In total, how many years have you been working in your current department or agency?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	25	42	13	13	4	1	1	69	18	639
2018	3 to 10 years in current department or agency	26	44	14	12	3	0	1	71	15	521
2018	11 to 20 years in current department or agency	34	41	9	11	4	0	1	76	15	176
2018	More than 20 years in current department or agency	29	48	19	0	3	0	0	77	3	21
2017	Less than 3 years in current department or agency	27	42	12	13	5	1	0	70	18	615
2017	3 to 10 years in current department or agency	30	37	14	13	5	0	1	67	19	671
2017	11 to 20 years in current department or agency	28	43	10	12	5	0	2	72	17	163
2017	More than 20 years in current department or agency	26	49	0	20	0	0	5	79	21	20
2014	Less than 3 years in current department or agency	36	35	10	11	5	0	2	73	17	409
2014	3 to 10 years in current department or agency	31	36	14	14	5	0	0	67	19	845
2014	11 to 20 years in current department or agency	29	42	16	8	2	0	3	72	11	118
2014	More than 20 years in current department or agency	61	25	0	4	7	0	4	89	11	28

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	45	36	9	7	3	81	10	639
2018	3 to 10 years in current department or agency	40	41	8	7	3	81	11	521
2018	11 to 20 years in current department or agency	43	39	9	6	3	82	9	176
2018	More than 20 years in current department or agency	48	39	5	4	3	87	8	21
2017	Less than 3 years in current department or agency	39	39	10	8	3	79	11	615
2017	3 to 10 years in current department or agency	41	41	9	6	3	82	9	669
2017	11 to 20 years in current department or agency	48	28	14	5	5	76	10	163
2017	More than 20 years in current department or agency	41	54	0	5	0	95	5	19
2014	Less than 3 years in current department or agency	44	41	6	6	4	85	9	412
2014	3 to 10 years in current department or agency	41	38	10	7	4	79	11	846
2014	11 to 20 years in current department or agency	41	41	11	5	2	82	7	118
2014	More than 20 years in current department or agency	50	25	17	7	0	76	7	28

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	47	39	6	6	2	87	8	633
2018	3 to 10 years in current department or agency	48	38	8	5	1	85	6	515
2018	11 to 20 years in current department or agency	58	30	7	5	1	87	6	175
2018	More than 20 years in current department or agency	55	35	5	4	0	90	4	21
2017	Less than 3 years in current department or agency	46	40	7	6	2	86	7	613
2017	3 to 10 years in current department or agency	50	37	6	4	2	88	6	669
2017	11 to 20 years in current department or agency	56	26	9	5	4	82	9	163
2017	More than 20 years in current department or agency	46	43	0	11	0	89	11	19
2014	Less than 3 years in current department or agency	51	35	6	5	3	86	8	412
2014	3 to 10 years in current department or agency	49	36	7	5	3	85	8	845
2014	11 to 20 years in current department or agency	44	44	6	5	1	88	6	118
2014	More than 20 years in current department or agency	58	28	11	3	0	86	3	28

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	49	31	10	6	3	0	1	81	9	639
2018	3 to 10 years in current department or agency	44	32	7	11	6	0	0	76	17	522
2018	11 to 20 years in current department or agency	53	34	7	3	3	0	0	87	6	176
2018	More than 20 years in current department or agency	47	48	4	0	0	0	0	96	0	21
2017	Less than 3 years in current department or agency	51	28	10	6	4	1	0	80	10	614
2017	3 to 10 years in current department or agency	44	33	8	10	6	0	0	76	16	669
2017	11 to 20 years in current department or agency	51	29	5	9	4	1	1	81	14	163
2017	More than 20 years in current department or agency	36	38	10	15	0	0	0	75	15	19
2014	Less than 3 years in current department or agency	47	29	10	9	4	0	1	76	14	412
2014	3 to 10 years in current department or agency	41	33	10	11	4	0	0	75	15	844
2014	11 to 20 years in current department or agency	34	40	10	10	3	1	2	76	13	117
2014	More than 20 years in current department or agency	44	39	7	4	4	0	4	86	7	28

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	40	41	9	7	4	81	11	636
2018	3 to 10 years in current department or agency	33	46	10	9	3	79	11	521
2018	11 to 20 years in current department or agency	40	40	12	6	2	80	8	174
2018	More than 20 years in current department or agency	48	39	5	0	8	87	8	21
2017	Less than 3 years in current department or agency	35	47	9	5	4	82	9	612
2017	3 to 10 years in current department or agency	33	45	10	8	4	78	12	670
2017	11 to 20 years in current department or agency	41	37	9	8	5	78	13	163
2017	More than 20 years in current department or agency	24	61	0	10	5	85	15	20
2014	Less than 3 years in current department or agency	37	44	8	6	5	81	11	412
2014	3 to 10 years in current department or agency	29	47	11	8	4	76	13	845
2014	11 to 20 years in current department or agency	29	54	9	3	4	83	8	118
2014	More than 20 years in current department or agency	54	39	6	0	0	94	0	28

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	39	35	12	8	5	1	75	13	637
2018	3 to 10 years in current department or agency	30	36	14	12	8	0	66	20	521
2018	11 to 20 years in current department or agency	32	33	18	10	6	0	66	16	174
2018	More than 20 years in current department or agency	34	43	11	9	3	0	77	13	21
2017	Less than 3 years in current department or agency	40	37	11	8	3	0	78	11	613
2017	3 to 10 years in current department or agency	27	38	12	14	10	0	65	23	671
2017	11 to 20 years in current department or agency	30	38	11	11	10	0	68	21	163
2017	More than 20 years in current department or agency	29	25	16	25	4	0	54	30	20
2014	Less than 3 years in current department or agency	40	35	12	8	5	0	75	13	411
2014	3 to 10 years in current department or agency	28	33	16	14	9	0	61	23	845
2014	11 to 20 years in current department or agency	30	35	12	17	6	0	65	23	118
2014	More than 20 years in current department or agency	36	43	6	14	0	0	79	14	28

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	33	37	12	12	5	70	18	637
2018	3 to 10 years in current department or agency	27	43	15	10	6	70	16	523
2018	11 to 20 years in current department or agency	35	39	11	11	5	74	16	174
2018	More than 20 years in current department or agency	30	52	6	5	8	81	13	20
2017	Less than 3 years in current department or agency	30	40	14	12	4	70	16	610
2017	3 to 10 years in current department or agency	29	37	14	13	7	66	20	670
2017	11 to 20 years in current department or agency	30	41	10	12	7	71	19	163
2017	More than 20 years in current department or agency	30	35	15	0	20	65	20	20

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	55	33	5	4	2	0	89	6	636
2018	3 to 10 years in current department or agency	47	41	6	4	2	0	88	5	522
2018	11 to 20 years in current department or agency	51	39	5	4	1	0	90	5	173
2018	More than 20 years in current department or agency	40	41	10	0	8	0	81	8	20
2017	Less than 3 years in current department or agency	47	39	7	5	2	0	86	7	613
2017	3 to 10 years in current department or agency	43	38	9	6	4	0	82	9	669
2017	11 to 20 years in current department or agency	43	36	13	4	4	0	79	8	162
2017	More than 20 years in current department or agency	49	36	0	15	0	0	85	15	20
2014	Less than 3 years in current department or agency	48	39	8	3	2	0	87	5	412
2014	3 to 10 years in current department or agency	45	39	9	5	2	0	84	7	845
2014	11 to 20 years in current department or agency	48	37	8	4	3	1	85	7	118
2014	More than 20 years in current department or agency	65	28	7	0	0	0	93	0	28

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	43	35	9	9	3	78	13	637
2018	3 to 10 years in current department or agency	34	38	12	9	7	72	16	521
2018	11 to 20 years in current department or agency	38	36	11	10	6	73	16	171
2018	More than 20 years in current department or agency	33	48	5	5	8	82	13	21
2017	Less than 3 years in current department or agency	42	39	10	6	4	80	10	613
2017	3 to 10 years in current department or agency	31	36	12	12	9	67	21	671
2017	11 to 20 years in current department or agency	31	39	9	11	11	69	22	163
2017	More than 20 years in current department or agency	19	41	15	10	15	60	25	20

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	50	36	9	3	2	86	5	633
2018	3 to 10 years in current department or agency	51	35	9	4	2	86	5	516
2018	11 to 20 years in current department or agency	56	32	8	3	1	88	3	173
2018	More than 20 years in current department or agency	72	21	4	0	3	92	3	21
2017	Less than 3 years in current department or agency	50	38	8	4	1	87	5	613
2017	3 to 10 years in current department or agency	52	35	9	3	1	87	4	672
2017	11 to 20 years in current department or agency	56	32	4	4	3	88	8	162
2017	More than 20 years in current department or agency	33	56	0	10	0	90	10	20
2014	Less than 3 years in current department or agency	63	26	6	3	1	89	4	412
2014	3 to 10 years in current department or agency	60	28	8	3	2	88	4	844
2014	11 to 20 years in current department or agency	59	33	6	1	2	92	2	118
2014	More than 20 years in current department or agency	75	22	3	0	0	97	0	28

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	43	34	9	9	4	1	78	13	633
2018	3 to 10 years in current department or agency	34	42	10	10	5	0	75	15	517
2018	11 to 20 years in current department or agency	39	40	9	6	5	0	80	11	172
2018	More than 20 years in current department or agency	24	54	14	4	3	0	78	8	21
2017	Less than 3 years in current department or agency	37	41	10	8	3	0	79	11	614
2017	3 to 10 years in current department or agency	35	36	10	13	6	0	71	19	672
2017	11 to 20 years in current department or agency	33	32	13	13	8	0	66	21	161
2017	More than 20 years in current department or agency	14	55	5	10	15	0	70	25	20
2014	Less than 3 years in current department or agency	38	40	9	9	3	0	78	12	412
2014	3 to 10 years in current department or agency	28	42	11	12	7	0	70	19	846
2014	11 to 20 years in current department or agency	25	44	10	17	4	0	69	21	117
2014	More than 20 years in current department or agency	41	37	14	4	4	0	78	8	27

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	46	33	9	7	4	1	80	11	633
2018	3 to 10 years in current department or agency	38	34	13	10	4	0	73	14	516
2018	11 to 20 years in current department or agency	43	35	10	7	6	0	78	12	171
2018	More than 20 years in current department or agency	29	53	4	10	3	0	82	13	21
2017	Less than 3 years in current department or agency	42	37	10	7	4	0	79	10	611
2017	3 to 10 years in current department or agency	36	35	12	10	7	0	71	17	672
2017	11 to 20 years in current department or agency	40	31	8	12	9	0	71	21	162
2017	More than 20 years in current department or agency	20	56	5	10	10	0	75	20	20
2014	Less than 3 years in current department or agency	47	30	10	9	4	0	77	13	411
2014	3 to 10 years in current department or agency	32	36	14	10	7	0	68	17	846
2014	11 to 20 years in current department or agency	26	49	15	7	3	0	75	10	117
2014	More than 20 years in current department or agency	43	39	18	0	0	0	82	0	28

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	40	35	11	9	4	0	76	13	636
2018	3 to 10 years in current department or agency	36	38	11	10	5	0	74	15	519
2018	11 to 20 years in current department or agency	39	39	10	9	3	0	77	13	172
2018	More than 20 years in current department or agency	26	50	21	0	4	0	76	4	20
2017	Less than 3 years in current department or agency	39	39	11	8	3	1	78	11	614
2017	3 to 10 years in current department or agency	34	37	13	10	5	0	72	15	671
2017	11 to 20 years in current department or agency	37	36	12	8	6	1	74	14	162
2017	More than 20 years in current department or agency	20	38	16	21	5	0	58	26	19
2014	Less than 3 years in current department or agency	44	34	11	6	4	2	80	9	412
2014	3 to 10 years in current department or agency	33	36	15	10	5	0	70	15	845
2014	11 to 20 years in current department or agency	29	48	7	10	4	1	78	15	116
2014	More than 20 years in current department or agency	43	35	11	11	0	0	78	11	28

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	45	37	9	6	4	82	9	635
2018	3 to 10 years in current department or agency	40	38	12	7	3	77	10	520
2018	11 to 20 years in current department or agency	43	39	11	4	2	82	6	173
2018	More than 20 years in current department or agency	43	43	10	0	3	87	3	21
2017	Less than 3 years in current department or agency	43	40	8	6	2	83	9	613
2017	3 to 10 years in current department or agency	39	40	11	7	3	79	10	666
2017	11 to 20 years in current department or agency	45	37	8	6	4	82	10	161
2017	More than 20 years in current department or agency	24	61	5	10	0	85	10	20
2014	Less than 3 years in current department or agency	45	37	8	6	3	82	9	412
2014	3 to 10 years in current department or agency	38	40	11	6	4	79	10	844
2014	11 to 20 years in current department or agency	37	47	9	5	2	84	7	117
2014	More than 20 years in current department or agency	65	16	14	4	0	81	4	28

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	30	34	18	11	7	1	0	64	18	639
2018	3 to 10 years in current department or agency	22	32	24	15	8	0	0	53	22	523
2018	11 to 20 years in current department or agency	29	34	17	14	5	0	1	64	19	176
2018	More than 20 years in current department or agency	34	35	19	13	0	0	0	68	13	21
2017	Less than 3 years in current department or agency	31	36	17	10	5	0	0	67	15	615
2017	3 to 10 years in current department or agency	24	37	21	11	5	0	0	62	17	672
2017	11 to 20 years in current department or agency	22	43	18	9	7	0	1	66	16	164
2017	More than 20 years in current department or agency	36	19	25	4	9	0	5	59	15	20
2014	Less than 3 years in current department or agency	34	35	17	10	3	0	0	69	14	412
2014	3 to 10 years in current department or agency	26	41	19	8	5	0	0	68	13	846
2014	11 to 20 years in current department or agency	29	36	20	9	6	0	0	65	15	118
2014	More than 20 years in current department or agency	49	25	14	7	0	0	4	77	8	28

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	10	25	35	22	6	1	2	28	36	637
2018	3 to 10 years in current department or agency	13	30	37	14	5	0	0	19	43	523
2018	11 to 20 years in current department or agency	11	33	38	14	4	0	1	18	44	175
2018	More than 20 years in current department or agency	4	20	35	37	5	0	0	41	23	20
2017	Less than 3 years in current department or agency	11	26	32	20	9	1	2	29	38	614
2017	3 to 10 years in current department or agency	15	26	39	12	6	0	2	18	42	668
2017	11 to 20 years in current department or agency	13	32	35	17	2	0	1	19	46	162
2017	More than 20 years in current department or agency	20	20	34	21	5	0	0	26	40	20
2014	Less than 3 years in current department or agency	10	20	38	19	8	1	4	29	32	411
2014	3 to 10 years in current department or agency	10	26	41	15	6	0	1	21	37	844
2014	11 to 20 years in current department or agency	8	31	45	11	3	0	1	14	40	118
2014	More than 20 years in current department or agency	7	18	53	12	6	0	4	18	26	28

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	8	14	25	31	17	3	3	50	23	635
2018	3 to 10 years in current department or agency	7	18	32	30	10	1	1	41	26	519
2018	11 to 20 years in current department or agency	7	18	32	25	12	2	4	39	27	175
2018	More than 20 years in current department or agency	0	11	20	55	10	5	0	68	11	20
2017	Less than 3 years in current department or agency	6	16	22	29	20	3	4	53	24	610
2017	3 to 10 years in current department or agency	8	17	30	27	12	2	4	41	27	667
2017	11 to 20 years in current department or agency	10	14	29	26	15	3	4	44	25	161
2017	More than 20 years in current department or agency	10	11	36	16	27	0	0	43	21	19
2014	Less than 3 years in current department or agency	5	13	21	29	22	5	5	57	20	412
2014	3 to 10 years in current department or agency	7	16	28	32	12	2	3	47	24	844
2014	11 to 20 years in current department or agency	5	20	33	28	9	2	4	39	26	117
2014	More than 20 years in current department or agency	11	18	32	26	7	4	4	35	31	28

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	16	19	29	19	11	2	3	32	37	634
2018	3 to 10 years in current department or agency	20	22	31	19	7	0	1	26	43	522
2018	11 to 20 years in current department or agency	12	29	34	16	7	0	2	24	41	175
2018	More than 20 years in current department or agency	14	16	33	27	5	5	0	33	32	20
2017	Less than 3 years in current department or agency	14	19	30	22	10	2	3	33	35	609
2017	3 to 10 years in current department or agency	18	26	30	17	7	1	2	25	45	668
2017	11 to 20 years in current department or agency	18	35	25	15	5	1	1	20	54	162
2017	More than 20 years in current department or agency	25	26	24	9	10	5	0	20	54	20
2014	Less than 3 years in current department or agency	19	18	30	18	10	2	2	29	39	412
2014	3 to 10 years in current department or agency	20	27	29	15	7	0	2	23	48	845
2014	11 to 20 years in current department or agency	19	25	34	16	3	2	3	19	46	116
2014	More than 20 years in current department or agency	15	24	32	23	7	0	0	30	38	28

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	11	19	35	23	10	1	2	33	30	631
2018	3 to 10 years in current department or agency	16	25	38	15	4	0	1	20	42	516
2018	11 to 20 years in current department or agency	10	29	38	16	6	0	1	22	40	173
2018	More than 20 years in current department or agency	18	10	45	12	5	5	6	19	31	20
2017	Less than 3 years in current department or agency	10	17	33	24	13	1	2	38	28	613
2017	3 to 10 years in current department or agency	14	26	40	14	5	0	1	20	40	665
2017	11 to 20 years in current department or agency	16	30	32	16	4	1	1	20	48	160
2017	More than 20 years in current department or agency	14	15	29	26	10	5	0	38	31	20
2014	Less than 3 years in current department or agency	7	17	37	25	11	1	3	37	24	410
2014	3 to 10 years in current department or agency	12	23	40	19	6	0	1	25	35	843
2014	11 to 20 years in current department or agency	10	29	45	11	2	1	2	13	40	115
2014	More than 20 years in current department or agency	11	28	18	36	7	0	0	43	39	28

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	12	22	26	22	11	3	3	35	37	637
2018	3 to 10 years in current department or agency	24	30	25	15	4	0	1	19	55	521
2018	11 to 20 years in current department or agency	22	29	28	13	6	0	1	20	52	174
2018	More than 20 years in current department or agency	8	26	39	27	0	0	0	27	34	20
2017	Less than 3 years in current department or agency	15	24	24	20	11	2	5	33	41	611
2017	3 to 10 years in current department or agency	23	30	27	11	7	0	2	18	54	670
2017	11 to 20 years in current department or agency	22	31	28	12	4	1	2	16	54	161
2017	More than 20 years in current department or agency	24	31	15	10	21	0	0	31	54	20
2014	Less than 3 years in current department or agency	11	20	26	24	10	3	6	37	34	412
2014	3 to 10 years in current department or agency	16	29	29	15	8	1	2	24	47	843
2014	11 to 20 years in current department or agency	18	31	29	13	6	0	4	19	50	118
2014	More than 20 years in current department or agency	11	28	33	18	10	0	0	28	39	28

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	13	21	28	20	11	4	3	34	36	636
2018	3 to 10 years in current department or agency	14	25	28	24	6	1	1	31	40	518
2018	11 to 20 years in current department or agency	13	26	34	18	6	0	3	25	40	170
2018	More than 20 years in current department or agency	9	6	48	27	5	5	0	34	15	20
2017	Less than 3 years in current department or agency	9	18	31	20	14	4	4	37	29	612
2017	3 to 10 years in current department or agency	14	21	32	20	9	1	3	30	37	666
2017	11 to 20 years in current department or agency	11	24	30	17	11	4	2	29	38	161
2017	More than 20 years in current department or agency	14	5	39	21	20	0	0	41	20	20
2014	Less than 3 years in current department or agency	9	11	29	25	15	5	6	45	22	410
2014	3 to 10 years in current department or agency	9	17	31	27	12	1	4	41	27	845
2014	11 to 20 years in current department or agency	5	21	36	24	8	2	3	35	27	117
2014	More than 20 years in current department or agency	14	22	29	19	6	3	7	28	40	28

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	13	23	31	19	9	4	2	29	38	633
2018	3 to 10 years in current department or agency	15	27	35	16	6	1	1	22	43	521
2018	11 to 20 years in current department or agency	11	29	36	15	6	1	1	22	41	174
2018	More than 20 years in current department or agency	0	33	26	27	10	5	0	38	34	20
2017	Less than 3 years in current department or agency	13	17	36	19	9	3	3	31	31	610
2017	3 to 10 years in current department or agency	16	24	31	17	7	2	2	26	42	669
2017	11 to 20 years in current department or agency	17	27	39	9	6	1	1	16	44	162
2017	More than 20 years in current department or agency	16	19	39	7	20	0	0	26	35	20
2014	Less than 3 years in current department or agency	11	20	36	17	11	2	3	29	33	412
2014	3 to 10 years in current department or agency	16	22	35	17	6	1	2	24	39	845
2014	11 to 20 years in current department or agency	12	26	37	18	2	2	4	21	41	118
2014	More than 20 years in current department or agency	15	24	42	12	0	4	4	13	42	28

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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	31	27	13	7	6	11	6	69	16	639
2018	3 to 10 years in current department or agency	26	33	15	10	9	4	3	63	20	523
2018	11 to 20 years in current department or agency	27	36	15	10	6	3	3	67	17	176
2018	More than 20 years in current department or agency	37	44	9	0	4	5	0	85	5	21
2017	Less than 3 years in current department or agency	35	27	12	8	4	8	7	72	14	614
2017	3 to 10 years in current department or agency	29	30	15	10	9	3	4	64	21	670
2017	11 to 20 years in current department or agency	31	26	19	10	10	2	2	60	21	164
2017	More than 20 years in current department or agency	30	26	19	5	10	5	5	61	17	20
2014	Less than 3 years in current department or agency	39	26	11	6	4	6	8	75	12	412
2014	3 to 10 years in current department or agency	31	31	14	9	10	3	2	65	20	846
2014	11 to 20 years in current department or agency	33	33	14	12	7	2	1	67	19	117
2014	More than 20 years in current department or agency	43	21	21	4	7	3	0	66	12	28

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	51	26	7	10	4	1	0	78	15	637
2018	3 to 10 years in current department or agency	42	32	9	10	7	0	0	74	17	522
2018	11 to 20 years in current department or agency	50	32	5	4	9	0	0	82	13	176
2018	More than 20 years in current department or agency	33	44	5	10	8	0	0	77	18	21
2017	Less than 3 years in current department or agency	51	28	8	9	4	0	0	80	13	613
2017	3 to 10 years in current department or agency	44	28	9	10	8	0	0	73	18	671
2017	11 to 20 years in current department or agency	50	27	6	8	9	1	0	77	17	164
2017	More than 20 years in current department or agency	39	30	15	10	5	0	0	70	15	20
2014	Less than 3 years in current department or agency	56	26	7	7	3	1	0	83	10	412
2014	3 to 10 years in current department or agency	44	27	10	9	9	1	0	71	18	846
2014	11 to 20 years in current department or agency	47	30	8	7	6	1	1	79	13	118
2014	More than 20 years in current department or agency	54	23	13	3	7	0	0	77	10	28

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	13	21	15	14	6	25	5	49	29	637
2018	3 to 10 years in current department or agency	14	26	16	17	10	14	4	48	32	520
2018	11 to 20 years in current department or agency	17	29	15	13	9	12	5	56	26	176
2018	More than 20 years in current department or agency	15	41	25	4	0	14	0	66	5	21
2017	Less than 3 years in current department or agency	15	20	15	12	6	28	4	52	26	613
2017	3 to 10 years in current department or agency	13	22	17	16	12	16	4	44	35	672
2017	11 to 20 years in current department or agency	17	27	15	15	11	13	3	53	30	164
2017	More than 20 years in current department or agency	29	16	14	20	10	0	10	51	33	20
2014	Less than 3 years in current department or agency	18	20	10	12	8	28	4	56	30	412
2014	3 to 10 years in current department or agency	13	26	18	15	13	12	2	45	34	845
2014	11 to 20 years in current department or agency	16	32	20	10	7	13	2	57	20	118
2014	More than 20 years in current department or agency	39	14	18	12	10	3	4	57	24	28

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	59	30	5	4	2	0	88	6	636
2018	3 to 10 years in current department or agency	48	36	6	6	3	0	85	10	523
2018	11 to 20 years in current department or agency	49	37	7	5	2	1	86	7	175
2018	More than 20 years in current department or agency	38	47	11	0	4	0	85	4	21
2017	Less than 3 years in current department or agency	56	33	4	5	1	0	89	6	611
2017	3 to 10 years in current department or agency	48	36	7	7	3	0	84	10	672
2017	11 to 20 years in current department or agency	50	33	9	6	3	0	83	9	164
2017	More than 20 years in current department or agency	46	29	14	5	5	0	75	10	20
2014	Less than 3 years in current department or agency	55	32	6	4	2	0	88	7	411
2014	3 to 10 years in current department or agency	48	37	5	7	2	0	85	9	846
2014	11 to 20 years in current department or agency	47	35	9	5	3	0	82	8	118
2014	More than 20 years in current department or agency	50	22	25	0	4	0	72	4	28

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	49	36	7	4	2	1	87	6	636
2018	3 to 10 years in current department or agency	44	39	10	5	2	0	83	7	523
2018	11 to 20 years in current department or agency	50	35	8	4	2	0	85	7	175
2018	More than 20 years in current department or agency	39	35	17	0	8	0	75	8	20

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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	45	31	10	8	4	1	1	78	12	632
2018	3 to 10 years in current department or agency	40	31	12	10	6	1	1	72	16	515
2018	11 to 20 years in current department or agency	48	29	11	6	4	2	0	78	10	171
2018	More than 20 years in current department or agency	42	43	10	4	0	0	0	85	4	21
2017	Less than 3 years in current department or agency	48	31	11	6	4	1	0	79	10	613
2017	3 to 10 years in current department or agency	39	34	10	10	7	0	0	73	16	672
2017	11 to 20 years in current department or agency	42	37	11	6	4	0	0	79	10	164
2017	More than 20 years in current department or agency	39	27	9	25	0	0	0	65	25	20
2014	Less than 3 years in current department or agency	46	32	8	7	4	1	1	80	12	411
2014	3 to 10 years in current department or agency	38	34	11	10	6	0	0	73	16	846
2014	11 to 20 years in current department or agency	40	32	13	10	4	0	0	72	15	118
2014	More than 20 years in current department or agency	58	28	11	4	0	0	0	86	4	28

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	56	28	7	4	3	2	0	85	7	631
2018	3 to 10 years in current department or agency	47	28	10	7	5	3	0	77	13	515
2018	11 to 20 years in current department or agency	56	24	10	4	4	2	0	82	8	173
2018	More than 20 years in current department or agency	57	18	16	4	0	5	0	79	5	21
2017	Less than 3 years in current department or agency	54	28	8	5	3	2	1	84	8	614
2017	3 to 10 years in current department or agency	45	27	11	7	7	2	1	74	15	672
2017	11 to 20 years in current department or agency	50	30	12	4	4	1	0	81	7	164
2017	More than 20 years in current department or agency	43	16	25	15	0	0	0	60	15	20
2014	Less than 3 years in current department or agency	57	25	7	5	4	3	0	84	8	412
2014	3 to 10 years in current department or agency	46	26	13	7	5	2	1	75	12	846
2014	11 to 20 years in current department or agency	41	31	16	7	3	2	0	74	10	117
2014	More than 20 years in current department or agency	65	21	14	0	0	0	0	86	0	28

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	51	30	7	6	5	0	0	82	11	631
2018	3 to 10 years in current department or agency	45	30	10	9	5	1	0	75	14	511
2018	11 to 20 years in current department or agency	54	26	13	3	3	1	0	81	6	174
2018	More than 20 years in current department or agency	51	25	5	9	4	5	0	80	14	21
2017	Less than 3 years in current department or agency	50	30	9	7	3	1	0	81	10	612
2017	3 to 10 years in current department or agency	44	32	8	10	5	0	0	77	15	671
2017	11 to 20 years in current department or agency	48	34	10	6	3	0	0	81	9	164
2017	More than 20 years in current department or agency	34	30	15	20	0	0	0	65	20	20
2014	Less than 3 years in current department or agency	54	28	8	6	3	0	0	83	9	412
2014	3 to 10 years in current department or agency	42	31	11	11	5	0	1	73	16	846
2014	11 to 20 years in current department or agency	38	36	8	14	4	0	0	74	18	118
2014	More than 20 years in current department or agency	57	25	11	0	4	4	0	85	4	28

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	66	21	5	3	4	1	88	7	633
2018	3 to 10 years in current department or agency	55	24	9	6	4	1	80	10	512
2018	11 to 20 years in current department or agency	65	16	10	4	3	1	83	7	174
2018	More than 20 years in current department or agency	71	15	5	0	4	5	90	5	21
2017	Less than 3 years in current department or agency	64	21	8	4	1	1	86	6	612
2017	3 to 10 years in current department or agency	56	21	11	6	5	2	78	11	671
2017	11 to 20 years in current department or agency	60	21	13	1	5	1	81	6	164
2017	More than 20 years in current department or agency	39	36	10	10	4	0	75	15	20

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	54	26	10	5	5	1	0	80	10	631
2018	3 to 10 years in current department or agency	46	29	10	9	6	0	0	75	15	513
2018	11 to 20 years in current department or agency	59	18	15	4	3	2	0	78	7	174
2018	More than 20 years in current department or agency	57	29	0	5	4	5	0	90	10	21
2017	Less than 3 years in current department or agency	56	27	7	7	3	0	0	83	10	612
2017	3 to 10 years in current department or agency	48	27	10	9	6	0	0	75	15	672
2017	11 to 20 years in current department or agency	52	26	13	3	5	1	0	79	8	163
2017	More than 20 years in current department or agency	34	36	10	10	5	0	5	74	16	20
2014	Less than 3 years in current department or agency	58	25	6	6	4	0	0	83	11	411
2014	3 to 10 years in current department or agency	47	28	11	8	6	0	0	76	14	845
2014	11 to 20 years in current department or agency	47	29	11	8	5	0	0	76	13	118
2014	More than 20 years in current department or agency	72	18	10	0	0	0	0	90	0	28

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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	35	28	14	7	3	3	10	72	11	138
2018	3 to 10 years in current department or agency	36	32	15	6	3	1	7	74	10	172
2017	Less than 3 years in current department or agency	36	34	10	6	5	6	4	76	12	139
2017	3 to 10 years in current department or agency	27	32	13	7	6	4	11	69	15	217
2017	11 to 20 years in current department or agency	27	35	14	5	5	2	12	72	12	58
2014	Less than 3 years in current department or agency	51	23	8	7	3	4	5	81	10	101
2014	3 to 10 years in current department or agency	41	28	9	5	2	4	11	81	8	211
2014	11 to 20 years in current department or agency	40	29	13	12	0	2	4	73	12	52

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	41	33	10	6	3	7	80	10	633
2018	3 to 10 years in current department or agency	28	38	14	12	5	4	68	17	524
2018	11 to 20 years in current department or agency	28	37	15	11	6	3	67	17	175
2018	More than 20 years in current department or agency	33	29	18	4	0	15	73	5	21
2017	Less than 3 years in current department or agency	43	31	10	7	3	6	79	10	614
2017	3 to 10 years in current department or agency	27	35	14	12	9	4	64	21	672
2017	11 to 20 years in current department or agency	26	36	17	10	6	5	65	17	164
2017	More than 20 years in current department or agency	20	40	10	10	0	19	74	13	20
2014	Less than 3 years in current department or agency	43	32	9	5	3	8	82	8	412
2014	3 to 10 years in current department or agency	27	38	15	9	6	5	69	16	845
2014	11 to 20 years in current department or agency	26	42	11	10	4	7	73	15	118
2014	More than 20 years in current department or agency	36	47	7	4	0	7	89	4	28

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	41	35	10	8	3	4	79	11	636
2018	3 to 10 years in current department or agency	24	38	16	13	8	1	62	21	522
2018	11 to 20 years in current department or agency	31	33	16	12	8	1	64	20	175
2018	More than 20 years in current department or agency	30	52	8	0	0	11	91	0	21
2017	Less than 3 years in current department or agency	40	33	13	7	4	2	75	11	612
2017	3 to 10 years in current department or agency	27	32	16	15	9	1	60	24	672
2017	11 to 20 years in current department or agency	24	37	17	11	9	1	62	21	164
2017	More than 20 years in current department or agency	15	40	25	16	4	0	55	20	20
2014	Less than 3 years in current department or agency	41	35	10	7	4	3	78	11	412
2014	3 to 10 years in current department or agency	25	39	17	11	7	1	65	18	845
2014	11 to 20 years in current department or agency	19	44	23	7	7	1	63	14	118
2014	More than 20 years in current department or agency	29	43	25	4	0	0	72	4	28

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	27	36	13	13	5	6	0	68	19	633
2018	3 to 10 years in current department or agency	18	36	18	18	9	2	0	55	27	523
2018	11 to 20 years in current department or agency	17	36	19	16	8	4	0	56	24	175
2018	More than 20 years in current department or agency	20	47	15	4	3	11	0	75	9	21
2017	Less than 3 years in current department or agency	28	33	16	11	6	6	0	65	18	615
2017	3 to 10 years in current department or agency	18	32	20	17	10	3	0	51	29	672
2017	11 to 20 years in current department or agency	15	36	22	13	9	5	0	53	24	164
2017	More than 20 years in current department or agency	10	40	30	11	4	5	0	53	16	20
2014	Less than 3 years in current department or agency	30	34	14	11	5	5	1	68	17	412
2014	3 to 10 years in current department or agency	16	37	20	16	7	4	0	55	24	845
2014	11 to 20 years in current department or agency	12	36	25	13	8	7	0	51	22	118
2014	More than 20 years in current department or agency	18	60	18	4	0	0	0	78	4	28

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	26	35	13	16	8	3	0	62	24	636
2018	3 to 10 years in current department or agency	18	33	18	19	11	1	0	52	30	524
2018	11 to 20 years in current department or agency	17	43	18	15	7	0	0	60	23	175
2018	More than 20 years in current department or agency	24	52	5	5	8	5	0	81	14	21
2017	Less than 3 years in current department or agency	25	38	15	12	7	3	0	65	20	614
2017	3 to 10 years in current department or agency	18	37	15	17	11	1	0	56	28	672
2017	11 to 20 years in current department or agency	18	33	21	16	9	2	0	52	26	163
2017	More than 20 years in current department or agency	16	44	25	10	4	0	0	60	15	20
2014	Less than 3 years in current department or agency	29	34	14	12	6	4	0	66	19	411
2014	3 to 10 years in current department or agency	14	38	15	19	11	2	0	53	31	846
2014	11 to 20 years in current department or agency	13	38	15	25	9	1	0	51	34	118
2014	More than 20 years in current department or agency	15	57	14	3	7	0	4	75	11	28

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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	33	43	12	7	3	1	0	77	11	637
2018	3 to 10 years in current department or agency	24	48	17	8	3	1	0	72	11	519
2018	11 to 20 years in current department or agency	24	39	24	10	2	1	0	64	12	174
2018	More than 20 years in current department or agency	14	68	14	4	0	0	0	82	4	21
2017	Less than 3 years in current department or agency	34	45	10	5	3	2	0	81	9	615
2017	3 to 10 years in current department or agency	26	45	15	10	3	0	0	72	13	670
2017	11 to 20 years in current department or agency	26	49	17	5	3	0	0	75	8	163
2017	More than 20 years in current department or agency	35	34	15	10	0	5	0	74	10	20
2014	Less than 3 years in current department or agency	34	42	12	6	3	3	1	78	9	412
2014	3 to 10 years in current department or agency	24	44	18	10	2	1	0	69	13	845
2014	11 to 20 years in current department or agency	21	46	20	10	3	1	0	67	12	118
2014	More than 20 years in current department or agency	43	43	4	3	4	4	0	89	7	28

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	40	37	9	6	5	3	1	79	11	638
2018	3 to 10 years in current department or agency	45	32	11	6	4	2	0	79	10	517
2018	11 to 20 years in current department or agency	51	31	7	7	3	0	1	83	10	174
2018	More than 20 years in current department or agency	28	57	5	9	0	0	0	85	9	21
2017	Less than 3 years in current department or agency	42	31	11	7	3	5	1	77	11	612
2017	3 to 10 years in current department or agency	45	33	10	7	3	1	2	80	10	670
2017	11 to 20 years in current department or agency	47	32	12	8	1	0	0	79	9	163
2017	More than 20 years in current department or agency	55	29	0	10	0	0	5	89	11	20
2014	Less than 3 years in current department or agency	42	31	11	6	4	3	3	78	11	412
2014	3 to 10 years in current department or agency	44	36	9	4	4	2	1	82	9	846
2014	11 to 20 years in current department or agency	50	35	7	2	2	3	1	88	4	118
2014	More than 20 years in current department or agency	57	36	0	4	0	4	0	96	4	28

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	40	37	14	5	1	2	79	7	635
2018	3 to 10 years in current department or agency	36	41	14	4	4	1	77	8	518
2018	11 to 20 years in current department or agency	41	35	15	4	3	1	77	8	174
2018	More than 20 years in current department or agency	37	48	11	4	0	0	85	4	21

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	21	21	16	11	11	16	4	53	27	636
2018	3 to 10 years in current department or agency	19	21	21	12	15	10	3	46	31	521
2018	11 to 20 years in current department or agency	20	21	20	14	12	11	2	47	30	176
2018	More than 20 years in current department or agency	18	39	10	5	4	14	9	74	13	21
2017	Less than 3 years in current department or agency	20	20	15	12	10	17	5	52	29	615
2017	3 to 10 years in current department or agency	15	21	16	16	17	11	3	42	39	670
2017	11 to 20 years in current department or agency	15	24	22	15	16	4	5	42	34	163
2017	More than 20 years in current department or agency	26	14	20	9	20	0	10	44	33	20
2014	Less than 3 years in current department or agency	18	16	16	11	10	19	10	49	29	411
2014	3 to 10 years in current department or agency	14	21	18	15	17	12	4	41	38	844
2014	11 to 20 years in current department or agency	15	20	20	14	16	10	4	42	35	118
2014	More than 20 years in current department or agency	15	24	21	19	7	11	4	45	30	28

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	34	32	15	9	5	5	0	69	15	636
2018	3 to 10 years in current department or agency	24	37	14	13	10	1	0	63	23	518
2018	11 to 20 years in current department or agency	26	33	17	16	8	1	0	60	23	174
2018	More than 20 years in current department or agency	19	53	16	9	3	0	0	72	12	21
2017	Less than 3 years in current department or agency	37	33	11	9	3	6	0	74	13	613
2017	3 to 10 years in current department or agency	24	39	13	14	9	1	0	64	23	671
2017	11 to 20 years in current department or agency	26	36	12	16	7	3	1	64	23	162
2017	More than 20 years in current department or agency	31	39	15	4	5	5	0	74	10	20
2014	Less than 3 years in current department or agency	36	31	13	10	4	5	2	72	14	412
2014	3 to 10 years in current department or agency	24	35	16	16	8	2	0	59	24	845
2014	11 to 20 years in current department or agency	20	41	19	11	6	3	1	63	17	118
2014	More than 20 years in current department or agency	33	39	21	4	0	4	0	75	4	28

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	31	30	15	10	8	5	1	65	19	633
2018	3 to 10 years in current department or agency	22	31	14	14	17	1	1	54	32	515
2018	11 to 20 years in current department or agency	23	20	16	20	20	0	1	44	40	174
2018	More than 20 years in current department or agency	5	38	26	19	3	0	9	47	24	21
2017	Less than 3 years in current department or agency	30	29	13	14	6	6	2	64	22	612
2017	3 to 10 years in current department or agency	22	26	15	16	19	1	1	49	36	670
2017	11 to 20 years in current department or agency	20	25	12	19	19	2	3	47	41	162
2017	More than 20 years in current department or agency	15	29	15	17	15	0	10	48	35	20
2014	Less than 3 years in current department or agency	28	25	12	13	10	5	6	61	25	412
2014	3 to 10 years in current department or agency	16	26	14	21	20	1	2	43	42	846
2014	11 to 20 years in current department or agency	16	25	15	18	21	2	4	43	41	118
2014	More than 20 years in current department or agency	14	22	25	21	7	0	10	41	31	28

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	34	38	15	6	4	4	0	75	10	637
2018	3 to 10 years in current department or agency	27	41	16	8	5	2	0	70	13	518
2018	11 to 20 years in current department or agency	30	35	20	8	4	3	1	67	13	176
2018	More than 20 years in current department or agency	15	53	10	14	3	4	0	71	18	21
2017	Less than 3 years in current department or agency	33	38	15	7	2	4	0	75	10	611
2017	3 to 10 years in current department or agency	25	37	18	11	6	3	0	64	18	669
2017	11 to 20 years in current department or agency	23	38	18	10	9	3	0	63	19	164
2017	More than 20 years in current department or agency	25	35	20	5	10	5	0	63	15	20

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	52	30	10	3	1	4	0	86	4	632
2018	3 to 10 years in current department or agency	48	33	12	3	3	2	0	82	6	520
2018	11 to 20 years in current department or agency	48	35	13	1	1	1	1	84	2	176
2018	More than 20 years in current department or agency	38	46	6	0	0	10	0	94	0	20
2017	Less than 3 years in current department or agency	49	31	9	3	1	7	0	86	4	613
2017	3 to 10 years in current department or agency	43	34	13	5	3	3	0	79	8	672
2017	11 to 20 years in current department or agency	40	34	18	4	2	2	0	76	6	164
2017	More than 20 years in current department or agency	44	46	5	5	0	0	0	90	5	20
2014	Less than 3 years in current department or agency	52	30	7	2	1	6	1	88	4	411
2014	3 to 10 years in current department or agency	46	34	12	2	2	3	0	83	4	845
2014	11 to 20 years in current department or agency	47	40	5	4	1	3	0	89	5	118
2014	More than 20 years in current department or agency	71	22	4	0	0	4	0	96	0	28

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	53	32	8	3	2	2	0	87	5	633
2018	3 to 10 years in current department or agency	42	39	10	5	4	1	0	81	9	518
2018	11 to 20 years in current department or agency	48	34	10	3	3	0	1	84	6	176
2018	More than 20 years in current department or agency	38	51	0	6	0	5	0	94	6	20
2017	Less than 3 years in current department or agency	48	37	10	3	1	1	0	85	4	614
2017	3 to 10 years in current department or agency	39	40	10	6	4	2	0	80	9	672
2017	11 to 20 years in current department or agency	37	44	12	3	3	1	0	82	6	164
2017	More than 20 years in current department or agency	46	44	10	0	0	0	0	90	0	20
2014	Less than 3 years in current department or agency	52	31	6	4	2	4	1	87	7	412
2014	3 to 10 years in current department or agency	41	37	12	5	3	2	0	80	8	846
2014	11 to 20 years in current department or agency	43	39	8	5	2	3	0	84	7	118
2014	More than 20 years in current department or agency	57	29	11	0	0	3	0	89	0	28

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	63	27	5	3	1	0	0	91	4	636
2018	3 to 10 years in current department or agency	48	36	9	4	3	0	0	84	7	519
2018	11 to 20 years in current department or agency	50	35	5	5	5	0	1	86	10	175
2018	More than 20 years in current department or agency	44	45	6	0	0	5	0	94	0	20
2017	Less than 3 years in current department or agency	59	31	5	2	1	0	0	91	3	612
2017	3 to 10 years in current department or agency	43	40	8	5	4	0	0	84	9	671
2017	11 to 20 years in current department or agency	41	38	10	8	3	0	0	79	10	164
2017	More than 20 years in current department or agency	45	30	21	0	4	0	0	75	4	20
2014	Less than 3 years in current department or agency	61	29	5	2	1	1	1	91	3	412
2014	3 to 10 years in current department or agency	48	36	9	4	2	0	0	84	6	844
2014	11 to 20 years in current department or agency	48	37	10	3	3	0	0	85	5	118
2014	More than 20 years in current department or agency	60	26	11	3	0	0	0	86	3	28

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	54	26	11	6	2	1	0	80	8	628
2018	3 to 10 years in current department or agency	41	32	14	7	6	0	0	74	12	521
2018	11 to 20 years in current department or agency	43	32	13	6	5	1	0	76	11	176
2018	More than 20 years in current department or agency	40	40	11	4	0	5	0	85	4	20
2017	Less than 3 years in current department or agency	51	27	12	7	3	0	0	78	10	611
2017	3 to 10 years in current department or agency	34	34	16	9	6	1	0	69	16	672
2017	11 to 20 years in current department or agency	38	32	17	8	6	0	0	69	14	164
2017	More than 20 years in current department or agency	29	31	30	10	0	0	0	60	10	20
2014	Less than 3 years in current department or agency	42	33	13	6	4	1	1	76	11	412
2014	3 to 10 years in current department or agency	29	35	18	11	5	1	0	65	16	845
2014	11 to 20 years in current department or agency	24	45	18	6	6	0	2	70	12	118
2014	More than 20 years in current department or agency	42	30	16	8	4	0	0	73	12	26

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	52	28	11	6	2	0	0	81	9	629
2018	3 to 10 years in current department or agency	40	36	11	7	5	0	0	76	12	516
2018	11 to 20 years in current department or agency	42	33	14	7	3	0	0	76	10	174
2018	More than 20 years in current department or agency	35	45	5	6	4	5	0	85	10	20
2017	Less than 3 years in current department or agency	50	31	9	6	2	0	0	82	9	614
2017	3 to 10 years in current department or agency	34	37	13	10	5	0	0	71	15	669
2017	11 to 20 years in current department or agency	37	33	14	8	6	1	0	71	15	164
2017	More than 20 years in current department or agency	38	26	15	15	0	0	5	68	16	20
2014	Less than 3 years in current department or agency	43	36	10	7	3	1	1	80	10	412
2014	3 to 10 years in current department or agency	30	39	17	10	4	0	0	69	14	845
2014	11 to 20 years in current department or agency	26	48	12	7	6	0	1	75	13	118
2014	More than 20 years in current department or agency	41	33	15	11	0	0	0	74	11	27

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	41	24	13	11	6	4	1	68	18	635
2018	3 to 10 years in current department or agency	33	27	19	10	9	2	0	61	19	522
2018	11 to 20 years in current department or agency	39	26	14	15	6	1	0	65	21	175
2018	More than 20 years in current department or agency	41	24	21	6	4	5	0	68	10	20
2017	Less than 3 years in current department or agency	40	23	17	9	7	4	0	66	16	614
2017	3 to 10 years in current department or agency	30	26	17	11	10	4	1	60	22	669
2017	11 to 20 years in current department or agency	31	25	18	10	12	2	2	59	23	163
2017	More than 20 years in current department or agency	43	15	22	4	5	5	5	65	11	20
2014	Less than 3 years in current department or agency	34	24	17	11	8	4	2	62	20	411
2014	3 to 10 years in current department or agency	23	25	19	18	11	3	0	50	30	846
2014	11 to 20 years in current department or agency	31	29	18	7	9	5	0	64	18	118
2014	More than 20 years in current department or agency	43	21	21	7	7	0	0	64	14	28

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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	Less than 3 years in current department or agency	43	25	32	640
2018	3 to 10 years in current department or agency	49	19	32	524
2018	11 to 20 years in current department or agency	37	27	35	175
2018	More than 20 years in current department or agency	48	29	23	21
2017	Less than 3 years in current department or agency	46	22	32	615
2017	3 to 10 years in current department or agency	46	22	32	672
2017	11 to 20 years in current department or agency	36	35	29	163
2017	More than 20 years in current department or agency	56	30	15	20
2014	Less than 3 years in current department or agency	45	24	31	412
2014	3 to 10 years in current department or agency	48	19	33	846
2014	11 to 20 years in current department or agency	39	33	28	118
2014	More than 20 years in current department or agency	25	43	32	28

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	Less than 3 years in current department or agency	2	30	46	4	10	7	281
2018	3 to 10 years in current department or agency	10	27	51	5	1	6	261
2017	Less than 3 years in current department or agency	1	21	48	2	20	8	276
2017	3 to 10 years in current department or agency	10	29	52	5	1	4	310
2017	11 to 20 years in current department or agency	18	22	53	0	3	4	60
2017	More than 20 years in current department or agency	100	0	0	0	0	0	11
2014	Less than 3 years in current department or agency	7	13	52	11	9999	17	185
2014	3 to 10 years in current department or agency	6	22	61	5	9999	6	402
2014	11 to 20 years in current department or agency	31	20	36	5	9999	9	46

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	14	86	638
2018	3 to 10 years in current department or agency	12	88	523

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	42	91
2018	3 to 10 years in current department or agency	42	65

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	72	91
2018	3 to 10 years in current department or agency	66	65

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	91
2018	3 to 10 years in current department or agency	0	65

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	13	91

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	41	91
2018	3 to 10 years in current department or agency	43	65

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	41	91
2018	3 to 10 years in current department or agency	41	65

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	50	91
2018	3 to 10 years in current department or agency	40	65

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	41	91
2018	3 to 10 years in current department or agency	42	65

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	39	91
2018	3 to 10 years in current department or agency	29	65

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	51	91
2018	3 to 10 years in current department or agency	53	65

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	30	91
2018	3 to 10 years in current department or agency	30	65

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	0	65

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	7	91

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	8	91
2018	3 to 10 years in current department or agency	10	65

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	50	91
2018	3 to 10 years in current department or agency	53	65

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	24	91
2018	3 to 10 years in current department or agency	26	65

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	8	91
2018	3 to 10 years in current department or agency	10	65

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	61	91
2018	3 to 10 years in current department or agency	53	65

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	24	91
2018	3 to 10 years in current department or agency	26	65

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	10	91
2018	3 to 10 years in current department or agency	11	65

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	9	91

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	8	91
2018	3 to 10 years in current department or agency	11	65

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	7	91
2018	3 to 10 years in current department or agency	0	65

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	10	91
2018	3 to 10 years in current department or agency	16	65

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	8	91
2018	3 to 10 years in current department or agency	10	65

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	28	91
2018	3 to 10 years in current department or agency	26	65

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	7	85
2018	3 to 10 years in current department or agency	12	65

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	27	85
2018	3 to 10 years in current department or agency	22	65

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	9	85
2018	3 to 10 years in current department or agency	10	65

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	9	65

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	11	85

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	8	85

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	36	85
2018	3 to 10 years in current department or agency	13	65

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	10	85
2018	3 to 10 years in current department or agency	14	65

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	13	85
2018	3 to 10 years in current department or agency	11	65

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	31	85
2018	3 to 10 years in current department or agency	25	65

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	6	85
2018	3 to 10 years in current department or agency	10	65

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	41	85
2018	3 to 10 years in current department or agency	45	65

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	0	65

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	59	85
2018	3 to 10 years in current department or agency	57	65

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	7	85
2018	3 to 10 years in current department or agency	14	65

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	15	14	15	4	3	42	7	57	13	636
2018	3 to 10 years in current department or agency	18	15	19	7	4	29	7	52	18	523
2018	11 to 20 years in current department or agency	18	23	21	7	3	24	5	56	15	175
2018	More than 20 years in current department or agency	38	14	11	9	0	28	0	72	13	21
2017	Less than 3 years in current department or agency	16	11	14	3	3	37	16	57	14	615
2017	3 to 10 years in current department or agency	16	15	17	8	7	28	9	50	22	670
2017	11 to 20 years in current department or agency	17	19	23	6	9	20	7	49	20	163
2017	More than 20 years in current department or agency	34	21	15	0	0	15	15	78	0	20
2014	Less than 3 years in current department or agency	21	11	13	4	3	38	10	61	13	412
2014	3 to 10 years in current department or agency	16	16	18	7	4	31	8	53	18	846
2014	11 to 20 years in current department or agency	14	23	18	6	6	27	6	56	18	118
2014	More than 20 years in current department or agency	28	36	14	0	0	18	4	82	0	28

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	35	29	12	4	2	17	1	77	7	636
2018	3 to 10 years in current department or agency	32	34	16	7	3	8	0	71	12	524
2018	11 to 20 years in current department or agency	37	37	13	6	3	5	0	77	9	176
2018	More than 20 years in current department or agency	51	14	16	5	0	15	0	75	6	21
2017	Less than 3 years in current department or agency	35	26	14	5	1	15	2	75	8	615
2017	3 to 10 years in current department or agency	31	32	16	7	5	8	0	69	13	671
2017	11 to 20 years in current department or agency	32	34	16	7	4	6	1	70	13	161
2017	More than 20 years in current department or agency	60	19	10	5	0	5	0	84	5	20
2014	Less than 3 years in current department or agency	32	23	16	4	3	19	3	71	9	412
2014	3 to 10 years in current department or agency	29	30	19	5	3	12	1	68	10	844
2014	11 to 20 years in current department or agency	27	38	14	8	4	8	0	71	14	118
2014	More than 20 years in current department or agency	57	28	11	4	0	0	0	86	4	28

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	6	94	637
2018	3 to 10 years in current department or agency	10	90	521

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	39	37
2018	3 to 10 years in current department or agency	29	52

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	76	37
2018	3 to 10 years in current department or agency	89	52

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	37
2018	3 to 10 years in current department or agency	0	52

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	37

Question 56g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	13	37
2018	3 to 10 years in current department or agency	10	52

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	24	37
2018	3 to 10 years in current department or agency	17	52

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	25	37
2018	3 to 10 years in current department or agency	16	52

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	16	37

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	37

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	27	37
2018	3 to 10 years in current department or agency	40	52

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	35	37
2018	3 to 10 years in current department or agency	28	52

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	19	37
2018	3 to 10 years in current department or agency	19	52

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	37
2018	3 to 10 years in current department or agency	0	52

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	14	37
2018	3 to 10 years in current department or agency	22	52

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	37
2018	3 to 10 years in current department or agency	0	52

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	14	37
2018	3 to 10 years in current department or agency	14	52

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	36	37
2018	3 to 10 years in current department or agency	32	52

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	14	37
2018	3 to 10 years in current department or agency	17	52

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	50	37
2018	3 to 10 years in current department or agency	57	52

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	24	35
2018	3 to 10 years in current department or agency	18	51

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	25	35

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	14	35

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	23	35
2018	3 to 10 years in current department or agency	25	51

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	11	51

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	31	35
2018	3 to 10 years in current department or agency	59	51

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	35
2018	3 to 10 years in current department or agency	0	51

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	59	35
2018	3 to 10 years in current department or agency	70	51

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	16	12	17	2	1	44	9	58	6	636
2018	3 to 10 years in current department or agency	20	14	21	4	3	32	6	54	11	519
2018	11 to 20 years in current department or agency	18	19	21	1	4	32	4	58	9	176
2018	More than 20 years in current department or agency	24	31	14	5	0	25	0	74	7	20
2017	Less than 3 years in current department or agency	17	11	14	1	1	44	12	64	5	614
2017	3 to 10 years in current department or agency	16	15	19	2	4	36	7	56	11	671
2017	11 to 20 years in current department or agency	17	16	21	5	4	30	6	52	15	164
2017	More than 20 years in current department or agency	31	19	15	5	0	20	10	71	7	20
2014	Less than 3 years in current department or agency	17	10	14	3	1	47	7	61	9	412
2014	3 to 10 years in current department or agency	15	12	17	3	2	41	10	55	11	845
2014	11 to 20 years in current department or agency	12	18	25	2	3	34	6	50	9	117
2014	More than 20 years in current department or agency	32	29	10	3	0	22	4	82	5	28

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	34	28	13	2	1	20	2	79	4	638
2018	3 to 10 years in current department or agency	33	32	18	4	3	10	1	72	8	522
2018	11 to 20 years in current department or agency	36	37	13	3	3	7	1	79	6	174
2018	More than 20 years in current department or agency	43	21	15	5	0	16	0	76	6	20
2017	Less than 3 years in current department or agency	36	27	13	2	1	18	3	79	4	613
2017	3 to 10 years in current department or agency	33	33	15	3	3	12	1	76	7	668
2017	11 to 20 years in current department or agency	34	31	15	6	3	9	2	73	10	164
2017	More than 20 years in current department or agency	50	25	15	0	0	5	5	83	0	20
2014	Less than 3 years in current department or agency	33	24	13	2	2	22	4	77	5	412
2014	3 to 10 years in current department or agency	30	29	18	3	2	17	1	72	6	845
2014	11 to 20 years in current department or agency	24	36	16	3	3	18	1	74	6	117
2014	More than 20 years in current department or agency	57	30	10	0	0	0	4	89	0	28

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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	19	29	23	13	15	0	1	49	28	640
2018	3 to 10 years in current department or agency	22	25	20	16	15	0	2	48	31	517
2018	11 to 20 years in current department or agency	25	25	28	8	12	1	2	52	20	173
2018	More than 20 years in current department or agency	33	29	29	5	3	0	0	62	9	21
2017	Less than 3 years in current department or agency	19	24	24	14	19	0	2	43	33	613
2017	3 to 10 years in current department or agency	25	24	23	13	13	0	2	50	27	668
2017	11 to 20 years in current department or agency	30	28	14	10	15	1	2	60	26	164
2017	More than 20 years in current department or agency	34	31	25	5	5	0	0	65	10	20

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	13	25	32	18	10	1	0	39	28	640
2018	3 to 10 years in current department or agency	7	22	33	23	16	0	0	28	38	524
2018	11 to 20 years in current department or agency	11	21	35	22	11	0	1	32	33	173
2018	More than 20 years in current department or agency	9	38	30	9	13	0	0	47	22	21
2017	Less than 3 years in current department or agency	16	29	27	16	11	0	1	45	27	613
2017	3 to 10 years in current department or agency	9	28	30	20	14	0	0	36	33	669
2017	11 to 20 years in current department or agency	8	28	31	17	14	1	1	36	32	163
2017	More than 20 years in current department or agency	20	37	20	19	5	0	0	57	24	20

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	18	27	29	16	8	0	1	46	25	638
2018	3 to 10 years in current department or agency	9	25	32	18	15	0	1	34	33	520
2018	11 to 20 years in current department or agency	11	24	32	21	10	1	1	36	31	172
2018	More than 20 years in current department or agency	0	59	21	14	0	0	5	63	15	20
2017	Less than 3 years in current department or agency	19	33	24	13	10	0	1	52	23	613
2017	3 to 10 years in current department or agency	10	29	31	18	12	0	1	39	30	668
2017	11 to 20 years in current department or agency	10	25	28	19	14	1	2	37	34	163
2017	More than 20 years in current department or agency	20	41	10	19	10	0	0	61	29	20

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	17	25	26	18	12	1	1	43	31	636
2018	3 to 10 years in current department or agency	9	20	27	23	19	0	1	29	43	522
2018	11 to 20 years in current department or agency	10	21	30	21	17	0	2	31	39	174
2018	More than 20 years in current department or agency	4	23	38	16	14	4	0	29	31	21
2017	Less than 3 years in current department or agency	18	28	19	19	13	0	2	48	33	612
2017	3 to 10 years in current department or agency	11	23	24	22	19	0	1	35	41	670
2017	11 to 20 years in current department or agency	11	25	27	21	12	2	1	37	34	163
2017	More than 20 years in current department or agency	20	32	24	14	10	0	0	52	24	20

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	35	29	20	7	6	1	3	66	14	629
2018	3 to 10 years in current department or agency	28	28	21	11	8	0	4	58	20	520
2018	11 to 20 years in current department or agency	26	33	20	12	4	1	5	62	17	172
2018	More than 20 years in current department or agency	10	35	20	10	4	0	22	57	17	20
2017	Less than 3 years in current department or agency	33	30	15	9	6	0	6	68	16	610
2017	3 to 10 years in current department or agency	29	29	18	10	8	0	5	62	19	667
2017	11 to 20 years in current department or agency	36	27	13	12	6	1	5	67	19	163
2017	More than 20 years in current department or agency	41	24	14	5	5	0	10	73	11	20

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	27	30	22	11	10	1	0	57	21	640
2018	3 to 10 years in current department or agency	20	26	28	14	11	0	0	46	26	522
2018	11 to 20 years in current department or agency	22	29	29	13	7	0	0	51	19	172
2018	More than 20 years in current department or agency	25	33	34	0	9	0	0	57	9	21
2017	Less than 3 years in current department or agency	28	28	23	13	7	0	0	57	20	612
2017	3 to 10 years in current department or agency	23	29	24	14	11	0	0	52	25	666
2017	11 to 20 years in current department or agency	26	34	20	9	10	1	1	61	19	162
2017	More than 20 years in current department or agency	42	24	24	10	0	0	0	66	10	20

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	28	35	23	7	4	1	1	65	12	636
2018	3 to 10 years in current department or agency	24	37	23	11	5	1	1	61	16	517
2018	11 to 20 years in current department or agency	26	35	29	8	1	0	2	62	9	174
2018	More than 20 years in current department or agency	16	47	19	4	9	5	0	66	14	21
2017	Less than 3 years in current department or agency	32	32	21	9	4	1	1	65	14	612
2017	3 to 10 years in current department or agency	22	33	24	11	8	0	1	56	20	665
2017	11 to 20 years in current department or agency	26	30	25	14	5	1	0	56	19	162
2017	More than 20 years in current department or agency	36	39	10	14	0	0	0	75	14	20

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	22	32	27	11	6	1	1	55	17	635
2018	3 to 10 years in current department or agency	14	33	28	17	8	0	0	46	25	519
2018	11 to 20 years in current department or agency	16	30	29	19	5	0	1	46	25	174
2018	More than 20 years in current department or agency	9	43	39	5	3	0	0	53	9	21
2017	Less than 3 years in current department or agency	26	27	24	16	7	0	1	53	23	611
2017	3 to 10 years in current department or agency	15	31	24	18	11	0	0	47	29	664
2017	11 to 20 years in current department or agency	14	29	25	22	10	1	0	43	32	163
2017	More than 20 years in current department or agency	32	30	19	14	5	0	0	61	20	20

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	26	29	23	13	7	1	2	56	20	634
2018	3 to 10 years in current department or agency	22	34	23	12	8	0	1	57	20	518
2018	11 to 20 years in current department or agency	24	33	26	12	4	0	1	58	16	174
2018	More than 20 years in current department or agency	28	24	35	4	9	0	0	52	13	21
2017	Less than 3 years in current department or agency	26	30	22	14	7	0	1	56	22	612
2017	3 to 10 years in current department or agency	24	28	22	13	13	0	1	52	25	664
2017	11 to 20 years in current department or agency	21	33	20	15	10	1	1	55	25	164
2017	More than 20 years in current department or agency	46	19	15	20	0	0	0	65	20	20

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	29	32	23	10	4	1	1	62	15	633
2018	3 to 10 years in current department or agency	28	29	25	12	6	0	0	57	18	516
2018	11 to 20 years in current department or agency	26	34	24	12	4	0	1	60	16	171
2018	More than 20 years in current department or agency	31	37	27	5	0	0	0	68	5	19
2017	Less than 3 years in current department or agency	31	33	19	11	4	0	1	65	16	612
2017	3 to 10 years in current department or agency	32	30	21	10	6	0	1	63	16	663
2017	11 to 20 years in current department or agency	29	29	24	10	5	1	2	60	16	162
2017	More than 20 years in current department or agency	37	29	24	10	0	0	0	66	10	20

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	56	19	14	6	3	2	77	9	628
2018	3 to 10 years in current department or agency	48	25	12	7	6	2	74	13	515
2018	11 to 20 years in current department or agency	44	19	16	13	7	1	64	20	174
2018	More than 20 years in current department or agency	37	49	4	5	4	0	86	9	21
2017	Less than 3 years in current department or agency	57	21	13	5	3	1	79	8	612
2017	3 to 10 years in current department or agency	53	22	12	6	4	2	77	10	666
2017	11 to 20 years in current department or agency	45	24	14	9	5	3	71	15	163
2017	More than 20 years in current department or agency	49	37	5	9	0	0	86	9	20

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	77	11	5	1	1	0	5	93	2	634
2018	3 to 10 years in current department or agency	70	12	5	3	3	0	8	89	6	518
2018	11 to 20 years in current department or agency	67	17	8	2	1	1	4	89	2	173
2018	More than 20 years in current department or agency	37	44	9	0	0	0	9	90	0	21

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	75	10	4	3	3	1	4	89	6	632
2018	3 to 10 years in current department or agency	66	14	8	3	5	0	5	84	8	515
2018	11 to 20 years in current department or agency	74	11	7	2	3	1	2	88	5	172
2018	More than 20 years in current department or agency	67	14	0	0	9	0	9	90	10	21
2017	Less than 3 years in current department or agency	80	7	5	3	2	0	3	91	4	614
2017	3 to 10 years in current department or agency	72	12	5	5	3	0	3	87	8	671
2017	11 to 20 years in current department or agency	67	14	5	6	6	1	2	83	12	163
2017	More than 20 years in current department or agency	80	5	5	10	0	0	0	85	10	20

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	64	20	9	3	3	0	2	85	6	636
2018	3 to 10 years in current department or agency	54	27	11	4	2	0	2	83	6	517
2018	11 to 20 years in current department or agency	56	31	7	4	1	0	1	88	5	173
2018	More than 20 years in current department or agency	48	26	9	0	13	0	4	77	14	21
2017	Less than 3 years in current department or agency	66	21	6	3	2	0	2	89	5	612
2017	3 to 10 years in current department or agency	58	27	7	3	2	0	2	87	5	669
2017	11 to 20 years in current department or agency	58	28	4	4	3	1	2	89	7	163
2017	More than 20 years in current department or agency	75	5	10	10	0	0	0	80	10	20

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	60	17	11	5	5	2	79	10	632
2018	3 to 10 years in current department or agency	49	22	14	6	6	2	73	13	513
2018	11 to 20 years in current department or agency	60	21	9	4	4	1	82	9	173
2018	More than 20 years in current department or agency	60	26	10	0	0	5	90	0	20
2017	Less than 3 years in current department or agency	66	17	9	4	3	2	85	7	612
2017	3 to 10 years in current department or agency	54	21	11	7	6	2	76	13	664
2017	11 to 20 years in current department or agency	53	25	7	7	7	1	79	14	163
2017	More than 20 years in current department or agency	54	16	15	10	5	0	70	15	20

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	57	8	4	2	0	28	91	3	624
2018	3 to 10 years in current department or agency	50	12	6	2	1	28	86	5	506
2018	11 to 20 years in current department or agency	45	19	7	1	1	28	88	2	173
2018	More than 20 years in current department or agency	42	15	4	0	3	35	88	5	21
2017	Less than 3 years in current department or agency	61	8	4	2	1	24	91	3	610
2017	3 to 10 years in current department or agency	55	14	5	2	1	23	90	3	667
2017	11 to 20 years in current department or agency	53	13	4	3	4	24	87	9	161
2017	More than 20 years in current department or agency	70	10	10	5	0	5	84	5	20

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	64	19	8	3	1	0	5	88	4	633
2018	3 to 10 years in current department or agency	63	19	9	3	1	0	6	86	4	513
2018	11 to 20 years in current department or agency	66	18	8	2	0	0	6	90	2	172
2018	More than 20 years in current department or agency	66	14	4	0	0	0	15	95	0	21
2017	Less than 3 years in current department or agency	72	14	6	1	1	0	6	92	2	614
2017	3 to 10 years in current department or agency	66	19	7	1	0	0	5	91	2	663
2017	11 to 20 years in current department or agency	70	18	4	2	1	1	5	93	3	162
2017	More than 20 years in current department or agency	80	15	5	0	0	0	0	95	0	19

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	71	10	7	4	4	0	3	84	8	635
2018	3 to 10 years in current department or agency	73	14	5	2	2	0	5	92	3	516
2018	11 to 20 years in current department or agency	75	16	3	1	0	1	3	96	1	174
2018	More than 20 years in current department or agency	76	11	4	0	4	4	0	91	5	21
2017	Less than 3 years in current department or agency	70	11	6	3	5	0	5	85	8	615
2017	3 to 10 years in current department or agency	73	13	5	2	2	0	4	90	5	667
2017	11 to 20 years in current department or agency	67	18	5	3	1	2	4	91	5	162
2017	More than 20 years in current department or agency	90	10	0	0	0	0	0	100	0	20

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	51	24	17	5	2	0	1	77	7	635
2018	3 to 10 years in current department or agency	47	29	15	5	2	0	3	78	7	516
2018	11 to 20 years in current department or agency	50	23	16	6	4	0	2	74	9	174
2018	More than 20 years in current department or agency	61	21	9	5	0	4	0	85	5	21
2017	Less than 3 years in current department or agency	56	26	12	3	1	0	3	83	4	611
2017	3 to 10 years in current department or agency	50	26	13	6	3	0	2	78	8	666
2017	11 to 20 years in current department or agency	51	25	13	5	2	1	3	79	8	162
2017	More than 20 years in current department or agency	60	25	10	5	0	0	0	85	5	20

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	12	35	36	14	3	0	47	17	637
2018	3 to 10 years in current department or agency	8	28	39	18	6	0	36	25	525
2018	11 to 20 years in current department or agency	12	26	46	13	2	0	38	16	176
2018	More than 20 years in current department or agency	5	19	59	9	9	0	24	17	21
2017	Less than 3 years in current department or agency	11	33	37	14	5	0	44	19	614
2017	3 to 10 years in current department or agency	7	26	42	18	8	0	33	26	671
2017	11 to 20 years in current department or agency	11	30	37	15	7	1	40	22	163
2017	More than 20 years in current department or agency	10	26	44	14	5	0	37	19	20

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	8	19	41	21	10	0	31	27	632
2018	3 to 10 years in current department or agency	12	24	39	18	6	0	24	36	515
2018	11 to 20 years in current department or agency	10	25	39	20	5	1	25	36	174
2018	More than 20 years in current department or agency	8	20	48	14	10	0	24	28	21
2017	Less than 3 years in current department or agency	8	15	44	21	12	0	32	24	611
2017	3 to 10 years in current department or agency	11	24	40	19	7	0	25	35	669
2017	11 to 20 years in current department or agency	10	25	37	19	8	1	27	35	163
2017	More than 20 years in current department or agency	11	20	43	10	16	0	26	31	19

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	30	37	15	10	1	7	0	72	12	635
2018	3 to 10 years in current department or agency	35	44	12	5	2	2	0	80	8	520
2018	11 to 20 years in current department or agency	39	41	10	5	2	2	1	83	7	175
2018	More than 20 years in current department or agency	46	43	5	0	5	0	0	89	5	21
2017	Less than 3 years in current department or agency	29	43	12	7	4	5	0	76	11	613
2017	3 to 10 years in current department or agency	32	43	12	7	4	2	0	77	11	672
2017	11 to 20 years in current department or agency	31	44	16	6	2	1	0	76	9	164
2017	More than 20 years in current department or agency	36	44	5	0	0	11	5	94	0	20

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	30	35	15	12	4	3	0	67	17	637
2018	3 to 10 years in current department or agency	25	41	14	11	8	1	0	67	19	522
2018	11 to 20 years in current department or agency	28	40	16	11	4	2	0	69	16	175
2018	More than 20 years in current department or agency	29	38	24	0	9	0	0	67	9	21
2017	Less than 3 years in current department or agency	25	42	14	13	4	2	0	68	18	613
2017	3 to 10 years in current department or agency	20	38	17	15	9	1	0	58	25	670
2017	11 to 20 years in current department or agency	18	38	19	15	9	0	1	56	25	162
2017	More than 20 years in current department or agency	24	16	24	25	0	5	5	45	28	20

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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	21	31	19	16	10	2	1	22	78	638
2018	3 to 10 years in current department or agency	25	27	21	15	10	1	1	25	75	524
2018	11 to 20 years in current department or agency	37	29	17	7	8	1	1	37	63	174
2018	More than 20 years in current department or agency	52	38	5	0	5	0	0	52	48	21
2017	Less than 3 years in current department or agency	20	23	26	14	13	2	1	20	80	614
2017	3 to 10 years in current department or agency	31	24	23	10	8	4	0	33	67	672
2017	11 to 20 years in current department or agency	39	27	18	7	6	3	0	40	60	164
2017	More than 20 years in current department or agency	59	15	16	10	0	0	0	59	41	20

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	23	480
2018	3 to 10 years in current department or agency	16	384
2018	11 to 20 years in current department or agency	14	107
2018	More than 20 years in current department or agency	10	10
2017	Less than 3 years in current department or agency	29	470
2017	3 to 10 years in current department or agency	20	430
2017	11 to 20 years in current department or agency	16	94

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	44	480
2018	3 to 10 years in current department or agency	41	384
2018	11 to 20 years in current department or agency	26	107
2018	More than 20 years in current department or agency	0	10
2017	Less than 3 years in current department or agency	45	470
2017	3 to 10 years in current department or agency	33	430
2017	11 to 20 years in current department or agency	30	94

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	22	480
2018	3 to 10 years in current department or agency	21	384
2018	11 to 20 years in current department or agency	14	107
2018	More than 20 years in current department or agency	0	10
2017	Less than 3 years in current department or agency	23	470
2017	3 to 10 years in current department or agency	15	430
2017	11 to 20 years in current department or agency	13	94

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	35	480
2018	3 to 10 years in current department or agency	41	384
2018	11 to 20 years in current department or agency	34	107
2018	More than 20 years in current department or agency	19	10
2017	Less than 3 years in current department or agency	33	470
2017	3 to 10 years in current department or agency	47	430
2017	11 to 20 years in current department or agency	40	94

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	5	480
2018	3 to 10 years in current department or agency	8	384
2018	11 to 20 years in current department or agency	3	107
2018	More than 20 years in current department or agency	0	10
2017	Less than 3 years in current department or agency	5	470
2017	3 to 10 years in current department or agency	9	430
2017	11 to 20 years in current department or agency	9	94

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	33	480
2018	3 to 10 years in current department or agency	40	384
2018	11 to 20 years in current department or agency	33	107
2018	More than 20 years in current department or agency	0	10

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	37	480
2018	3 to 10 years in current department or agency	35	384
2018	11 to 20 years in current department or agency	42	107
2018	More than 20 years in current department or agency	71	10
2017	Less than 3 years in current department or agency	44	470
2017	3 to 10 years in current department or agency	45	430
2017	11 to 20 years in current department or agency	46	94

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	Less than 3 years in current department or agency	4	40	22	13	6	16	457
2018	3 to 10 years in current department or agency	4	37	24	12	5	18	361
2017	Less than 3 years in current department or agency	3	44	23	11	5	14	459
2017	3 to 10 years in current department or agency	6	51	18	9	4	11	423
2017	11 to 20 years in current department or agency	4	55	15	13	6	7	92

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	26	74	475
2018	3 to 10 years in current department or agency	23	77	382
2018	11 to 20 years in current department or agency	26	74	104
2018	More than 20 years in current department or agency	30	70	10

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	13	24	15	19	19	3	7	41	42	478
2018	3 to 10 years in current department or agency	17	22	18	16	20	1	6	42	39	385
2018	11 to 20 years in current department or agency	21	31	11	12	16	3	5	57	31	106
2018	More than 20 years in current department or agency	10	49	0	32	0	9	0	64	36	10
2017	Less than 3 years in current department or agency	16	27	15	14	17	3	8	48	35	469
2017	3 to 10 years in current department or agency	12	30	15	16	18	1	8	47	37	430
2017	11 to 20 years in current department or agency	17	29	20	18	9	1	5	49	29	96

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	3	12	13	21	42	3	6	17	69	481
2018	3 to 10 years in current department or agency	4	10	13	21	43	2	7	16	70	384
2017	Less than 3 years in current department or agency	2	9	7	21	51	4	6	12	80	470
2017	3 to 10 years in current department or agency	1	9	12	17	49	3	9	12	74	431
2017	11 to 20 years in current department or agency	4	12	14	15	47	1	7	17	67	96

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	35	21	16	9	9	2	7	62	20	634
2018	3 to 10 years in current department or agency	35	17	15	12	17	0	4	54	31	524
2018	11 to 20 years in current department or agency	33	16	14	12	21	0	5	51	34	176
2018	More than 20 years in current department or agency	63	0	15	4	13	0	4	66	18	21

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results for Treasury Board of Canada Secretariat by Question 81. In total, how many years have you been working in your current department or agency?

Survey Themes

My Job

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 4. I have support at work to balance my work and personal life.

Question 5. I get a sense of satisfaction from my work.

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 14. Overall, I like my job.

Question 15. I can complete my assigned workload during my regular working hours.

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 25. My immediate supervisor seems to care about me as a person.

Question 26. I am satisfied with the quality of supervision I receive.

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Question 50m. Please indicate the nature of the harassment you experienced. Other

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.