2018 Public Service Employee Survey Results for Immigration and Refugee Board of Canada by Question 81. In total, how many years have you been working in your current department or agency?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 33 43 7 13 3 1 1 77 16 269
2018 3 to 10 years in current department or agency 32 42 7 14 4 0 0 74 18 233
2018 11 to 20 years in current department or agency 33 40 9 14 3 1 0 73 18 135
2018 More than 20 years in current department or agency 22 43 14 15 7 0 0 64 21 52
2017 Less than 3 years in current department or agency 37 40 8 9 5 1 0 78 15 216
2017 3 to 10 years in current department or agency 31 41 15 10 3 0 1 72 13 246
2017 11 to 20 years in current department or agency 35 43 8 10 4 0 1 78 13 142
2017 More than 20 years in current department or agency 30 47 6 9 6 0 2 78 15 59
2014 Less than 3 years in current department or agency 33 44 10 8 4 0 1 77 12 156
2014 3 to 10 years in current department or agency 31 38 15 11 4 0 0 69 15 303
2014 11 to 20 years in current department or agency 31 39 14 13 4 0 0 70 16 144
2014 More than 20 years in current department or agency 35 38 10 11 6 0 0 72 17 83

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 47 33 10 7 2 1 0 80 10 267
2018 3 to 10 years in current department or agency 50 34 9 5 2 0 0 84 7 233
2018 11 to 20 years in current department or agency 54 31 7 5 3 0 0 85 8 133
2018 More than 20 years in current department or agency 30 45 13 2 11 0 0 74 13 52
2017 Less than 3 years in current department or agency 52 33 6 7 2 0 0 86 9 215
2017 3 to 10 years in current department or agency 50 36 5 7 1 0 0 86 8 245
2017 11 to 20 years in current department or agency 43 34 13 5 5 0 1 77 10 141
2017 More than 20 years in current department or agency 40 41 8 7 2 0 2 82 9 60
2014 Less than 3 years in current department or agency 46 41 10 1 3 0 0 86 4 157
2014 3 to 10 years in current department or agency 41 36 12 8 3 0 0 77 11 303
2014 11 to 20 years in current department or agency 45 34 10 7 3 0 1 79 11 144
2014 More than 20 years in current department or agency 43 26 16 11 4 0 1 69 15 83

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 49 34 8 5 3 1 0 84 8 266
2018 3 to 10 years in current department or agency 59 29 6 3 3 0 0 87 7 231
2018 11 to 20 years in current department or agency 57 29 8 3 3 0 0 86 6 133
2018 More than 20 years in current department or agency 35 43 7 4 11 0 0 78 15 51
2017 Less than 3 years in current department or agency 59 25 5 7 3 1 0 85 10 215
2017 3 to 10 years in current department or agency 58 31 5 3 3 0 0 89 6 245
2017 11 to 20 years in current department or agency 47 31 8 8 6 0 0 78 14 141
2017 More than 20 years in current department or agency 45 38 5 6 6 0 0 83 12 60
2014 Less than 3 years in current department or agency 53 34 7 3 3 0 0 87 6 157
2014 3 to 10 years in current department or agency 48 35 6 7 5 0 0 82 12 303
2014 11 to 20 years in current department or agency 48 36 7 6 2 0 0 84 9 143
2014 More than 20 years in current department or agency 47 29 10 10 4 0 0 77 14 83

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 48 29 14 5 4 1 0 77 9 268
2018 3 to 10 years in current department or agency 40 31 11 11 6 1 0 72 17 231
2018 11 to 20 years in current department or agency 38 32 15 5 8 1 0 71 14 135
2018 More than 20 years in current department or agency 28 37 12 12 4 0 7 70 18 50
2017 Less than 3 years in current department or agency 47 32 7 9 3 1 1 81 13 216
2017 3 to 10 years in current department or agency 37 34 10 12 7 0 1 71 19 244
2017 11 to 20 years in current department or agency 37 43 9 6 3 1 1 82 10 140
2017 More than 20 years in current department or agency 35 37 13 5 9 0 2 73 14 60
2014 Less than 3 years in current department or agency 41 27 10 11 9 1 1 70 20 156
2014 3 to 10 years in current department or agency 42 30 11 10 5 0 2 74 15 303
2014 11 to 20 years in current department or agency 39 36 9 8 7 0 1 75 16 144
2014 More than 20 years in current department or agency 37 28 22 8 2 0 2 66 11 83

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 48 36 9 4 2 1 0 85 6 269
2018 3 to 10 years in current department or agency 42 40 10 7 2 0 0 81 9 232
2018 11 to 20 years in current department or agency 47 31 9 7 5 0 0 79 12 134
2018 More than 20 years in current department or agency 38 39 14 0 9 0 0 76 9 51
2017 Less than 3 years in current department or agency 49 39 5 4 2 1 0 88 6 215
2017 3 to 10 years in current department or agency 41 43 8 6 2 0 0 85 8 246
2017 11 to 20 years in current department or agency 31 46 13 5 5 0 0 77 10 139
2017 More than 20 years in current department or agency 36 47 6 7 4 0 0 83 11 60
2014 Less than 3 years in current department or agency 40 45 9 3 2 0 0 86 5 157
2014 3 to 10 years in current department or agency 36 42 11 7 4 0 0 78 11 303
2014 11 to 20 years in current department or agency 37 40 12 6 4 1 0 78 10 144
2014 More than 20 years in current department or agency 36 37 13 12 1 0 1 73 14 83

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 35 15 9 7 1 0 69 16 268
2018 3 to 10 years in current department or agency 23 36 15 13 14 0 0 59 27 232
2018 11 to 20 years in current department or agency 24 30 22 16 8 0 0 55 24 135
2018 More than 20 years in current department or agency 26 23 11 17 20 2 0 51 38 51
2017 Less than 3 years in current department or agency 38 35 11 8 7 1 0 74 15 215
2017 3 to 10 years in current department or agency 26 35 11 16 12 0 0 61 28 246
2017 11 to 20 years in current department or agency 21 40 7 18 14 0 0 61 31 140
2017 More than 20 years in current department or agency 21 33 15 17 14 0 0 54 31 60
2014 Less than 3 years in current department or agency 29 42 13 8 8 0 0 72 15 157
2014 3 to 10 years in current department or agency 24 34 14 17 10 1 0 58 27 303
2014 11 to 20 years in current department or agency 22 37 21 11 10 0 0 58 21 144
2014 More than 20 years in current department or agency 21 36 21 10 12 0 0 57 22 83

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 40 37 11 9 2 0 0 78 11 269
2018 3 to 10 years in current department or agency 34 41 11 9 5 0 0 74 14 232
2018 11 to 20 years in current department or agency 33 46 9 4 7 0 1 80 11 132
2018 More than 20 years in current department or agency 24 39 14 9 11 2 0 65 20 52
2017 Less than 3 years in current department or agency 40 40 10 4 6 1 0 81 10 215
2017 3 to 10 years in current department or agency 33 47 11 7 2 0 0 80 9 245
2017 11 to 20 years in current department or agency 24 53 11 6 6 0 0 77 12 140
2017 More than 20 years in current department or agency 31 51 10 5 4 0 0 82 8 60

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 62 30 5 2 1 1 0 92 3 269
2018 3 to 10 years in current department or agency 55 33 5 4 2 1 0 89 6 231
2018 11 to 20 years in current department or agency 56 35 4 2 1 2 0 92 4 134
2018 More than 20 years in current department or agency 39 50 9 0 0 2 0 91 0 51
2017 Less than 3 years in current department or agency 50 37 8 3 1 2 0 88 4 215
2017 3 to 10 years in current department or agency 49 40 5 4 1 0 0 90 5 245
2017 11 to 20 years in current department or agency 40 42 11 3 3 1 0 83 6 139
2017 More than 20 years in current department or agency 40 46 6 4 5 0 0 85 9 60
2014 Less than 3 years in current department or agency 54 34 6 4 2 0 0 88 6 157
2014 3 to 10 years in current department or agency 53 34 8 2 2 1 0 88 5 303
2014 11 to 20 years in current department or agency 43 40 9 3 4 0 0 84 7 143
2014 More than 20 years in current department or agency 55 31 7 4 2 1 0 87 6 83

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 43 33 13 6 5 1 0 76 11 269
2018 3 to 10 years in current department or agency 31 31 14 10 14 0 0 62 24 232
2018 11 to 20 years in current department or agency 32 35 11 12 9 0 0 67 21 135
2018 More than 20 years in current department or agency 28 32 15 14 10 0 0 61 24 52
2017 Less than 3 years in current department or agency 45 33 6 9 4 2 0 80 14 214
2017 3 to 10 years in current department or agency 28 36 11 15 10 0 0 64 25 245
2017 11 to 20 years in current department or agency 25 43 9 9 13 1 0 68 22 139
2017 More than 20 years in current department or agency 23 45 13 8 11 0 0 68 19 60

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 63 26 7 2 0 1 0 90 3 268
2018 3 to 10 years in current department or agency 62 28 8 2 0 0 0 90 2 230
2018 11 to 20 years in current department or agency 59 28 9 3 1 0 0 87 4 129
2018 More than 20 years in current department or agency 58 36 5 0 0 0 0 95 0 52
2017 Less than 3 years in current department or agency 62 29 6 2 1 0 0 91 3 216
2017 3 to 10 years in current department or agency 58 35 5 2 0 0 0 93 2 243
2017 11 to 20 years in current department or agency 54 34 9 3 0 0 0 88 3 142
2017 More than 20 years in current department or agency 54 36 8 2 0 0 0 90 2 59
2014 Less than 3 years in current department or agency 69 24 5 1 1 0 0 93 2 156
2014 3 to 10 years in current department or agency 64 28 6 0 1 0 0 92 2 303
2014 11 to 20 years in current department or agency 63 26 8 2 1 1 0 89 3 144
2014 More than 20 years in current department or agency 61 29 6 1 2 1 0 90 4 83

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 37 19 6 5 1 1 70 11 266
2018 3 to 10 years in current department or agency 34 32 12 11 10 0 0 67 21 230
2018 11 to 20 years in current department or agency 29 39 14 10 7 0 0 69 18 134
2018 More than 20 years in current department or agency 20 39 17 12 10 0 2 60 23 52
2017 Less than 3 years in current department or agency 40 39 9 7 4 1 0 80 11 215
2017 3 to 10 years in current department or agency 29 38 11 12 9 0 0 68 21 245
2017 11 to 20 years in current department or agency 31 40 11 9 8 0 0 72 17 141
2017 More than 20 years in current department or agency 18 58 11 9 5 0 0 75 14 60
2014 Less than 3 years in current department or agency 31 44 10 10 6 0 0 74 16 157
2014 3 to 10 years in current department or agency 24 42 13 13 7 0 1 67 21 302
2014 11 to 20 years in current department or agency 24 43 12 13 8 1 0 68 21 144
2014 More than 20 years in current department or agency 21 41 17 13 7 1 0 63 21 83

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 40 31 16 6 6 1 1 71 12 269
2018 3 to 10 years in current department or agency 36 34 11 14 6 0 0 70 19 230
2018 11 to 20 years in current department or agency 31 43 14 6 6 0 0 74 12 134
2018 More than 20 years in current department or agency 19 36 16 17 7 0 5 58 25 52
2017 Less than 3 years in current department or agency 43 32 11 10 2 1 1 76 12 216
2017 3 to 10 years in current department or agency 32 37 13 12 6 0 0 70 17 245
2017 11 to 20 years in current department or agency 36 37 10 12 5 0 0 72 17 142
2017 More than 20 years in current department or agency 28 43 16 8 5 0 0 72 13 60
2014 Less than 3 years in current department or agency 32 38 14 9 6 0 1 71 15 156
2014 3 to 10 years in current department or agency 29 36 17 10 7 0 0 65 18 303
2014 11 to 20 years in current department or agency 31 37 13 8 10 0 1 68 18 143
2014 More than 20 years in current department or agency 29 30 22 14 5 0 0 59 19 83

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 34 37 16 8 5 1 0 72 13 269
2018 3 to 10 years in current department or agency 29 35 14 15 8 0 0 64 23 231
2018 11 to 20 years in current department or agency 30 34 17 11 7 0 0 64 18 130
2018 More than 20 years in current department or agency 23 34 18 18 7 0 0 57 25 51
2017 Less than 3 years in current department or agency 41 31 11 12 4 1 0 73 16 216
2017 3 to 10 years in current department or agency 27 39 11 15 8 0 0 66 23 245
2017 11 to 20 years in current department or agency 29 42 9 14 6 0 0 71 20 141
2017 More than 20 years in current department or agency 22 46 20 8 3 0 0 69 11 60
2014 Less than 3 years in current department or agency 38 37 9 8 8 0 0 75 16 157
2014 3 to 10 years in current department or agency 30 37 16 10 7 0 0 67 17 303
2014 11 to 20 years in current department or agency 31 38 16 9 6 0 0 69 15 144
2014 More than 20 years in current department or agency 28 33 23 11 5 0 0 61 16 83

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 51 36 7 3 2 1 0 88 5 269
2018 3 to 10 years in current department or agency 44 35 11 7 3 0 0 80 9 228
2018 11 to 20 years in current department or agency 49 31 9 8 3 0 0 80 11 135
2018 More than 20 years in current department or agency 44 41 10 0 5 0 0 85 5 52
2017 Less than 3 years in current department or agency 52 36 7 2 2 0 0 89 5 216
2017 3 to 10 years in current department or agency 41 45 8 5 1 0 0 86 6 243
2017 11 to 20 years in current department or agency 41 42 8 6 4 0 0 82 10 142
2017 More than 20 years in current department or agency 39 52 2 7 0 0 0 91 7 60
2014 Less than 3 years in current department or agency 51 36 9 1 2 1 0 88 4 157
2014 3 to 10 years in current department or agency 43 37 12 5 3 1 0 81 8 303
2014 11 to 20 years in current department or agency 48 36 7 6 2 1 0 84 9 144
2014 More than 20 years in current department or agency 44 34 15 4 2 0 0 78 7 82

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 32 13 8 5 1 0 73 14 268
2018 3 to 10 years in current department or agency 32 28 20 13 7 0 0 60 20 233
2018 11 to 20 years in current department or agency 28 33 17 15 7 0 0 62 21 135
2018 More than 20 years in current department or agency 51 26 10 11 3 0 0 77 14 52
2017 Less than 3 years in current department or agency 40 32 15 8 4 1 2 73 12 216
2017 3 to 10 years in current department or agency 31 34 19 10 6 0 0 65 16 245
2017 11 to 20 years in current department or agency 35 43 14 4 2 0 1 79 6 140
2017 More than 20 years in current department or agency 35 38 10 9 8 0 0 73 17 59
2014 Less than 3 years in current department or agency 41 25 20 6 7 0 0 66 14 157
2014 3 to 10 years in current department or agency 44 31 12 6 6 0 0 75 13 303
2014 11 to 20 years in current department or agency 45 32 15 5 2 0 1 78 7 144
2014 More than 20 years in current department or agency 36 31 17 10 4 1 1 68 14 82

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 6 20 32 24 13 3 2 39 28 269
2018 3 to 10 years in current department or agency 12 34 28 18 7 0 1 25 47 231
2018 11 to 20 years in current department or agency 10 27 31 26 3 1 2 30 38 133
2018 More than 20 years in current department or agency 18 24 32 21 0 2 2 22 44 52
2017 Less than 3 years in current department or agency 8 19 35 16 12 4 5 31 30 215
2017 3 to 10 years in current department or agency 12 24 34 17 8 2 3 26 38 245
2017 11 to 20 years in current department or agency 10 26 40 16 6 0 4 22 37 140
2017 More than 20 years in current department or agency 17 18 43 13 5 2 2 19 36 57
2014 Less than 3 years in current department or agency 4 17 32 26 16 1 5 44 22 156
2014 3 to 10 years in current department or agency 6 19 36 27 8 1 3 37 26 303
2014 11 to 20 years in current department or agency 7 24 34 21 9 1 4 32 33 144
2014 More than 20 years in current department or agency 7 23 40 20 6 2 1 27 31 82

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 10 20 25 20 18 6 1 41 33 268
2018 3 to 10 years in current department or agency 19 29 23 17 9 1 2 27 50 230
2018 11 to 20 years in current department or agency 11 27 37 18 6 0 2 24 39 131
2018 More than 20 years in current department or agency 24 26 30 17 0 0 2 18 51 51
2017 Less than 3 years in current department or agency 8 17 27 22 13 8 6 40 29 213
2017 3 to 10 years in current department or agency 13 26 26 15 13 3 4 30 43 245
2017 11 to 20 years in current department or agency 18 21 29 16 11 1 4 28 42 142
2017 More than 20 years in current department or agency 18 17 34 25 3 2 2 29 36 58
2014 Less than 3 years in current department or agency 9 17 25 23 15 7 4 43 29 157
2014 3 to 10 years in current department or agency 10 21 29 23 11 2 3 36 34 303
2014 11 to 20 years in current department or agency 12 20 35 18 9 1 4 28 34 144
2014 More than 20 years in current department or agency 12 28 29 15 15 1 1 30 40 83

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 8 19 24 24 17 4 4 45 29 267
2018 3 to 10 years in current department or agency 10 21 25 25 9 2 7 38 35 231
2018 11 to 20 years in current department or agency 12 18 29 23 10 3 5 35 34 132
2018 More than 20 years in current department or agency 20 16 41 9 6 2 7 17 39 51
2017 Less than 3 years in current department or agency 7 12 26 26 15 6 8 48 22 212
2017 3 to 10 years in current department or agency 10 11 30 21 15 3 10 41 25 246
2017 11 to 20 years in current department or agency 12 21 26 16 14 1 10 35 36 142
2017 More than 20 years in current department or agency 11 15 38 17 6 7 6 26 30 58
2014 Less than 3 years in current department or agency 6 12 25 24 17 5 11 49 21 157
2014 3 to 10 years in current department or agency 9 17 30 23 11 2 8 38 29 302
2014 11 to 20 years in current department or agency 13 17 24 24 12 2 7 40 34 144
2014 More than 20 years in current department or agency 8 24 32 15 9 4 8 27 37 83

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 7 12 30 24 21 3 2 47 20 268
2018 3 to 10 years in current department or agency 12 18 31 25 12 1 0 37 31 228
2018 11 to 20 years in current department or agency 7 18 35 28 9 0 3 38 26 132
2018 More than 20 years in current department or agency 9 15 46 21 7 0 2 29 25 50
2017 Less than 3 years in current department or agency 7 17 19 30 18 5 4 53 26 212
2017 3 to 10 years in current department or agency 10 18 26 29 15 0 2 45 28 243
2017 11 to 20 years in current department or agency 7 14 39 25 10 0 4 37 22 142
2017 More than 20 years in current department or agency 13 18 35 28 4 2 0 33 31 58
2014 Less than 3 years in current department or agency 14 11 21 28 20 1 6 51 26 156
2014 3 to 10 years in current department or agency 5 15 29 34 15 0 2 50 20 301
2014 11 to 20 years in current department or agency 4 12 40 26 14 0 4 41 17 143
2014 More than 20 years in current department or agency 4 17 39 25 12 3 0 38 22 83

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 14 14 28 15 21 3 4 40 30 267
2018 3 to 10 years in current department or agency 21 27 26 15 11 1 0 26 48 233
2018 11 to 20 years in current department or agency 16 28 32 16 6 1 2 22 45 134
2018 More than 20 years in current department or agency 15 38 31 9 4 0 2 13 55 51
2017 Less than 3 years in current department or agency 14 18 22 18 17 4 6 39 37 212
2017 3 to 10 years in current department or agency 22 23 27 15 10 0 3 26 46 245
2017 11 to 20 years in current department or agency 14 26 29 19 9 0 3 29 41 141
2017 More than 20 years in current department or agency 25 26 32 9 6 2 0 15 52 57
2014 Less than 3 years in current department or agency 17 17 19 23 19 1 4 44 36 157
2014 3 to 10 years in current department or agency 17 19 32 19 10 0 3 30 37 303
2014 11 to 20 years in current department or agency 12 25 39 15 6 0 3 22 38 142
2014 More than 20 years in current department or agency 8 23 40 15 9 2 3 25 33 83

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 14 18 25 17 16 7 4 37 35 268
2018 3 to 10 years in current department or agency 19 25 30 16 8 2 1 25 44 233
2018 11 to 20 years in current department or agency 8 28 28 24 8 1 2 33 38 129
2018 More than 20 years in current department or agency 23 36 30 8 0 2 0 9 61 50
2017 Less than 3 years in current department or agency 15 16 23 23 10 10 4 38 36 213
2017 3 to 10 years in current department or agency 14 23 29 17 13 1 4 31 39 245
2017 11 to 20 years in current department or agency 13 23 34 9 17 1 4 27 38 142
2017 More than 20 years in current department or agency 19 28 23 23 6 2 0 30 47 58
2014 Less than 3 years in current department or agency 11 24 19 17 12 8 9 35 41 157
2014 3 to 10 years in current department or agency 17 15 25 24 14 1 4 40 34 303
2014 11 to 20 years in current department or agency 10 22 33 19 10 0 5 31 34 144
2014 More than 20 years in current department or agency 8 24 27 21 12 4 4 36 34 82

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 11 13 33 19 15 7 3 38 26 266
2018 3 to 10 years in current department or agency 15 21 29 21 9 3 2 32 38 233
2018 11 to 20 years in current department or agency 14 16 36 20 8 3 3 30 32 133
2018 More than 20 years in current department or agency 17 24 33 19 2 2 2 22 43 51
2017 Less than 3 years in current department or agency 9 14 32 16 16 8 6 37 26 214
2017 3 to 10 years in current department or agency 11 22 31 19 11 2 4 32 35 246
2017 11 to 20 years in current department or agency 13 17 38 17 11 0 3 30 31 142
2017 More than 20 years in current department or agency 9 29 28 23 6 5 0 30 40 58
2014 Less than 3 years in current department or agency 8 15 25 21 21 3 6 46 26 157
2014 3 to 10 years in current department or agency 8 17 34 21 11 2 6 35 28 303
2014 11 to 20 years in current department or agency 7 21 33 23 8 1 8 34 30 144
2014 More than 20 years in current department or agency 7 16 47 15 7 3 5 23 26 82
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 28 19 7 4 9 6 64 14 267
2018 3 to 10 years in current department or agency 23 33 20 13 3 6 2 61 17 233
2018 11 to 20 years in current department or agency 18 42 18 8 7 6 2 65 16 132
2018 More than 20 years in current department or agency 30 28 22 10 8 0 2 59 19 50
2017 Less than 3 years in current department or agency 37 25 11 6 3 11 8 76 11 215
2017 3 to 10 years in current department or agency 25 34 15 12 4 7 4 65 18 245
2017 11 to 20 years in current department or agency 24 42 12 11 7 1 2 69 19 142
2017 More than 20 years in current department or agency 26 37 17 9 3 8 0 68 14 60
2014 Less than 3 years in current department or agency 36 31 15 8 1 6 4 74 10 157
2014 3 to 10 years in current department or agency 33 35 12 9 5 2 3 72 15 303
2014 11 to 20 years in current department or agency 29 31 23 9 3 2 3 64 12 144
2014 More than 20 years in current department or agency 29 38 17 7 7 1 1 68 14 83

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 53 27 7 7 4 1 1 81 12 267
2018 3 to 10 years in current department or agency 43 28 12 10 6 0 1 72 17 233
2018 11 to 20 years in current department or agency 45 35 8 7 5 1 0 81 11 131
2018 More than 20 years in current department or agency 43 25 14 7 9 2 0 70 16 51
2017 Less than 3 years in current department or agency 57 25 5 7 4 2 0 84 11 216
2017 3 to 10 years in current department or agency 42 34 8 10 6 1 0 76 16 246
2017 11 to 20 years in current department or agency 41 34 9 6 8 1 1 77 14 142
2017 More than 20 years in current department or agency 41 35 10 8 3 2 0 78 11 60
2014 Less than 3 years in current department or agency 54 25 9 9 2 1 0 80 11 157
2014 3 to 10 years in current department or agency 50 30 10 6 3 1 0 81 9 303
2014 11 to 20 years in current department or agency 54 27 10 6 3 0 0 81 9 144
2014 More than 20 years in current department or agency 52 29 3 10 6 0 0 81 16 83

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 12 23 19 15 7 22 3 45 30 266
2018 3 to 10 years in current department or agency 16 25 17 18 14 10 1 45 35 229
2018 11 to 20 years in current department or agency 12 31 17 17 9 11 3 51 30 130
2018 More than 20 years in current department or agency 17 19 23 12 14 13 2 43 31 51
2017 Less than 3 years in current department or agency 15 22 12 11 7 28 5 56 27 215
2017 3 to 10 years in current department or agency 12 20 18 16 15 16 3 40 38 245
2017 11 to 20 years in current department or agency 6 30 22 18 11 10 3 42 33 142
2017 More than 20 years in current department or agency 11 31 17 12 13 12 4 49 30 59
2014 Less than 3 years in current department or agency 16 29 13 16 6 17 4 56 28 157
2014 3 to 10 years in current department or agency 15 21 20 15 19 8 1 41 37 303
2014 11 to 20 years in current department or agency 14 27 20 16 8 12 3 48 28 144
2014 More than 20 years in current department or agency 19 27 21 14 11 5 4 49 27 83

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 59 30 7 3 1 1 0 89 4 267
2018 3 to 10 years in current department or agency 53 36 8 2 1 1 0 90 3 231
2018 11 to 20 years in current department or agency 49 39 5 5 2 0 0 88 7 132
2018 More than 20 years in current department or agency 48 43 8 0 1 0 0 91 1 51
2017 Less than 3 years in current department or agency 60 30 4 3 2 0 0 91 5 215
2017 3 to 10 years in current department or agency 48 38 9 3 2 0 0 86 5 244
2017 11 to 20 years in current department or agency 42 39 9 7 3 0 0 81 9 142
2017 More than 20 years in current department or agency 43 46 2 4 6 0 0 89 9 59
2014 Less than 3 years in current department or agency 48 42 4 7 0 0 0 89 7 157
2014 3 to 10 years in current department or agency 47 37 7 7 1 0 0 84 8 302
2014 11 to 20 years in current department or agency 45 39 10 5 1 0 0 84 6 144
2014 More than 20 years in current department or agency 47 36 7 5 5 0 0 83 10 83

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 46 37 8 5 2 2 1 86 6 266
2018 3 to 10 years in current department or agency 42 38 13 6 1 1 0 80 7 232
2018 11 to 20 years in current department or agency 38 43 9 7 2 1 0 82 9 133
2018 More than 20 years in current department or agency 38 50 6 0 2 2 2 91 3 51
Top of Page

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 40 33 14 7 5 1 0 74 12 268
2018 3 to 10 years in current department or agency 35 41 11 6 7 0 1 76 13 231
2018 11 to 20 years in current department or agency 35 43 12 5 5 0 0 78 10 132
2018 More than 20 years in current department or agency 38 38 10 7 6 0 0 76 13 50
2017 Less than 3 years in current department or agency 45 34 8 8 4 0 1 80 11 216
2017 3 to 10 years in current department or agency 37 36 12 8 4 1 2 75 13 245
2017 11 to 20 years in current department or agency 30 47 12 4 5 0 1 78 9 142
2017 More than 20 years in current department or agency 38 42 6 11 3 0 0 80 14 60
2014 Less than 3 years in current department or agency 42 34 10 8 3 1 2 78 12 157
2014 3 to 10 years in current department or agency 36 35 11 10 6 1 1 72 16 303
2014 11 to 20 years in current department or agency 34 35 18 6 6 0 2 70 12 144
2014 More than 20 years in current department or agency 31 39 13 8 8 0 0 70 17 83

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 52 30 10 4 1 2 0 85 6 268
2018 3 to 10 years in current department or agency 45 34 12 4 5 0 0 79 9 230
2018 11 to 20 years in current department or agency 52 29 9 5 4 1 0 82 9 132
2018 More than 20 years in current department or agency 40 29 16 8 4 2 0 71 13 50
2017 Less than 3 years in current department or agency 57 26 7 4 2 4 0 86 7 216
2017 3 to 10 years in current department or agency 44 30 11 8 3 3 1 77 11 245
2017 11 to 20 years in current department or agency 43 37 8 4 5 1 1 82 10 142
2017 More than 20 years in current department or agency 40 42 8 4 3 2 0 84 7 60
2014 Less than 3 years in current department or agency 50 31 11 3 1 4 1 84 4 157
2014 3 to 10 years in current department or agency 45 30 14 4 3 1 2 78 8 303
2014 11 to 20 years in current department or agency 48 33 10 4 1 2 1 84 6 144
2014 More than 20 years in current department or agency 45 28 7 11 7 1 0 74 19 83

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 49 32 8 7 3 1 0 82 10 266
2018 3 to 10 years in current department or agency 45 34 9 8 4 0 1 79 12 230
2018 11 to 20 years in current department or agency 46 40 5 5 3 1 0 86 8 132
2018 More than 20 years in current department or agency 32 50 8 4 6 0 0 82 10 50
2017 Less than 3 years in current department or agency 58 25 7 7 3 0 0 83 10 215
2017 3 to 10 years in current department or agency 40 37 9 9 3 0 1 78 12 245
2017 11 to 20 years in current department or agency 39 43 9 2 5 2 1 84 7 142
2017 More than 20 years in current department or agency 33 53 5 4 3 1 0 88 7 60
2014 Less than 3 years in current department or agency 51 33 8 7 1 0 0 84 8 157
2014 3 to 10 years in current department or agency 40 34 12 8 5 1 1 75 13 302
2014 11 to 20 years in current department or agency 48 30 15 4 2 0 1 78 6 144
2014 More than 20 years in current department or agency 41 28 10 15 6 0 0 69 21 83

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 57 26 7 5 3 2 0 85 8 266
2018 3 to 10 years in current department or agency 58 23 8 6 4 0 0 81 11 230
2018 11 to 20 years in current department or agency 55 25 9 6 3 2 0 81 9 132
2018 More than 20 years in current department or agency 45 21 12 13 4 5 0 70 18 50
2017 Less than 3 years in current department or agency 72 16 4 4 2 2 0 90 6 216
2017 3 to 10 years in current department or agency 55 25 8 5 5 2 1 82 10 246
2017 11 to 20 years in current department or agency 45 28 14 5 4 4 0 76 9 142
2017 More than 20 years in current department or agency 49 38 5 5 3 0 0 87 9 60

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 55 26 8 6 4 1 0 82 10 267
2018 3 to 10 years in current department or agency 47 28 11 9 5 0 0 75 13 229
2018 11 to 20 years in current department or agency 51 32 5 6 5 1 0 84 11 131
2018 More than 20 years in current department or agency 47 29 11 2 11 0 0 76 13 50
2017 Less than 3 years in current department or agency 65 21 6 5 4 0 0 86 8 215
2017 3 to 10 years in current department or agency 53 25 9 7 5 1 1 79 12 245
2017 11 to 20 years in current department or agency 44 29 16 6 4 0 1 73 10 142
2017 More than 20 years in current department or agency 54 33 5 5 3 0 0 87 9 60
2014 Less than 3 years in current department or agency 54 32 6 6 2 0 0 86 8 157
2014 3 to 10 years in current department or agency 47 31 11 5 5 1 0 78 10 303
2014 11 to 20 years in current department or agency 55 27 10 3 4 0 1 83 7 144
2014 More than 20 years in current department or agency 50 22 10 11 5 2 0 74 16 83
Top of Page

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 46 15 2 0 3 3 81 2 32
2018 3 to 10 years in current department or agency 32 43 12 2 6 0 6 79 8 53
2018 11 to 20 years in current department or agency 22 44 14 15 0 0 5 69 16 34
2018 More than 20 years in current department or agency 23 35 13 10 0 7 13 72 12 10
2017 Less than 3 years in current department or agency 35 21 6 12 6 8 12 70 23 35
2017 3 to 10 years in current department or agency 28 37 13 8 7 2 6 70 16 50
2017 11 to 20 years in current department or agency 26 39 5 14 0 3 14 77 16 36
2017 More than 20 years in current department or agency 64 18 8 0 0 10 0 91 0 11
2014 Less than 3 years in current department or agency 18 42 0 12 11 13 5 73 27 17
2014 3 to 10 years in current department or agency 23 53 10 8 3 0 3 78 11 61
2014 11 to 20 years in current department or agency 41 37 9 9 0 3 0 81 9 31
2014 More than 20 years in current department or agency 39 16 26 20 0 0 0 55 20 19

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 24 16 4 3 11 0 75 7 268
2018 3 to 10 years in current department or agency 22 33 19 11 9 5 1 58 21 231
2018 11 to 20 years in current department or agency 20 40 13 13 8 6 0 64 22 134
2018 More than 20 years in current department or agency 16 20 38 8 8 8 2 40 18 51
2017 Less than 3 years in current department or agency 41 33 10 5 4 8 0 81 9 215
2017 3 to 10 years in current department or agency 26 36 18 10 6 3 0 65 16 246
2017 11 to 20 years in current department or agency 20 36 14 11 8 11 0 63 21 142
2017 More than 20 years in current department or agency 24 26 21 11 7 11 0 56 20 60
2014 Less than 3 years in current department or agency 38 30 14 4 2 12 0 78 7 157
2014 3 to 10 years in current department or agency 23 36 17 10 5 8 0 64 16 303
2014 11 to 20 years in current department or agency 18 35 19 13 4 10 1 59 19 144
2014 More than 20 years in current department or agency 28 25 19 15 4 8 0 57 22 83

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 40 28 18 7 4 4 0 70 11 269
2018 3 to 10 years in current department or agency 20 32 17 18 11 2 0 53 30 232
2018 11 to 20 years in current department or agency 18 34 22 16 10 1 0 52 26 134
2018 More than 20 years in current department or agency 11 33 25 14 15 2 0 45 29 51
2017 Less than 3 years in current department or agency 35 32 12 11 4 5 0 71 16 214
2017 3 to 10 years in current department or agency 20 37 14 20 7 1 0 58 28 246
2017 11 to 20 years in current department or agency 15 38 14 18 11 4 0 55 30 142
2017 More than 20 years in current department or agency 19 22 24 23 11 1 0 42 34 60
2014 Less than 3 years in current department or agency 31 29 12 11 9 7 1 66 22 157
2014 3 to 10 years in current department or agency 18 32 23 15 8 5 0 52 24 303
2014 11 to 20 years in current department or agency 16 38 18 18 8 2 0 55 27 143
2014 More than 20 years in current department or agency 22 25 19 20 10 2 1 49 31 83

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 32 18 10 3 10 0 64 15 268
2018 3 to 10 years in current department or agency 14 32 18 19 12 4 0 48 33 231
2018 11 to 20 years in current department or agency 12 27 30 16 13 2 0 40 29 133
2018 More than 20 years in current department or agency 7 24 35 11 17 6 0 33 30 50
2017 Less than 3 years in current department or agency 25 31 15 13 5 11 0 63 20 215
2017 3 to 10 years in current department or agency 12 35 15 23 11 4 0 49 35 245
2017 11 to 20 years in current department or agency 12 35 17 19 11 5 0 50 32 142
2017 More than 20 years in current department or agency 13 20 29 23 11 3 0 35 35 60
2014 Less than 3 years in current department or agency 22 27 15 15 9 12 1 56 27 157
2014 3 to 10 years in current department or agency 14 26 22 19 11 7 0 44 33 301
2014 11 to 20 years in current department or agency 9 31 23 20 11 7 0 43 33 144
2014 More than 20 years in current department or agency 14 19 36 18 10 4 0 34 29 83

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 25 30 16 16 6 6 0 60 24 267
2018 3 to 10 years in current department or agency 12 35 15 20 17 2 0 47 37 232
2018 11 to 20 years in current department or agency 10 38 15 24 12 1 0 48 37 134
2018 More than 20 years in current department or agency 7 32 22 16 20 4 0 40 37 50
2017 Less than 3 years in current department or agency 20 37 15 12 7 9 0 63 21 216
2017 3 to 10 years in current department or agency 14 34 15 23 11 2 0 50 34 244
2017 11 to 20 years in current department or agency 14 38 15 20 12 2 0 52 33 142
2017 More than 20 years in current department or agency 10 37 21 17 9 6 0 50 28 60
2014 Less than 3 years in current department or agency 24 30 15 16 9 6 1 58 26 157
2014 3 to 10 years in current department or agency 13 31 20 17 15 5 0 46 33 302
2014 11 to 20 years in current department or agency 12 33 23 17 11 3 0 47 29 144
2014 More than 20 years in current department or agency 15 27 23 20 9 3 1 45 31 82
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 33 44 11 7 3 2 0 79 10 267
2018 3 to 10 years in current department or agency 20 44 18 12 4 1 0 65 17 232
2018 11 to 20 years in current department or agency 23 47 14 12 4 0 0 70 16 133
2018 More than 20 years in current department or agency 8 55 16 14 6 0 0 64 20 52
2017 Less than 3 years in current department or agency 36 41 10 8 3 3 0 79 11 215
2017 3 to 10 years in current department or agency 24 48 12 11 4 0 0 73 15 245
2017 11 to 20 years in current department or agency 25 43 16 6 8 2 0 69 14 141
2017 More than 20 years in current department or agency 22 43 22 5 5 0 2 67 11 59
2014 Less than 3 years in current department or agency 38 39 9 5 5 3 1 80 11 157
2014 3 to 10 years in current department or agency 23 40 20 10 5 2 0 65 15 303
2014 11 to 20 years in current department or agency 20 47 18 8 6 1 0 68 14 143
2014 More than 20 years in current department or agency 27 45 14 10 3 1 0 73 13 83

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 35 10 6 4 3 0 80 10 266
2018 3 to 10 years in current department or agency 41 36 10 9 4 1 0 78 13 232
2018 11 to 20 years in current department or agency 38 44 8 6 3 1 0 82 9 135
2018 More than 20 years in current department or agency 34 42 17 5 2 0 0 76 7 52
2017 Less than 3 years in current department or agency 48 33 7 6 2 3 0 85 8 216
2017 3 to 10 years in current department or agency 42 34 13 7 4 1 1 77 10 244
2017 11 to 20 years in current department or agency 44 34 10 7 4 2 0 79 10 142
2017 More than 20 years in current department or agency 24 49 18 2 4 3 0 76 6 60
2014 Less than 3 years in current department or agency 47 32 8 7 1 3 1 83 9 157
2014 3 to 10 years in current department or agency 36 38 10 7 5 4 1 77 12 303
2014 11 to 20 years in current department or agency 33 41 14 7 1 2 1 77 9 144
2014 More than 20 years in current department or agency 38 36 10 4 7 3 1 77 12 83

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 30 15 5 3 4 0 75 9 266
2018 3 to 10 years in current department or agency 32 35 19 9 4 1 0 68 13 232
2018 11 to 20 years in current department or agency 27 46 16 5 5 0 0 73 10 135
2018 More than 20 years in current department or agency 24 37 35 4 0 0 0 61 4 52

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 24 25 16 10 8 12 4 58 22 266
2018 3 to 10 years in current department or agency 20 27 17 18 10 5 2 51 30 233
2018 11 to 20 years in current department or agency 15 30 13 20 12 7 3 50 35 134
2018 More than 20 years in current department or agency 18 37 11 13 13 8 0 60 29 51
2017 Less than 3 years in current department or agency 28 26 14 7 6 16 4 67 16 216
2017 3 to 10 years in current department or agency 18 26 18 16 11 8 3 49 31 245
2017 11 to 20 years in current department or agency 23 30 17 6 13 7 4 60 22 142
2017 More than 20 years in current department or agency 15 36 16 20 7 3 2 54 29 60
2014 Less than 3 years in current department or agency 21 21 10 13 11 16 9 56 31 157
2014 3 to 10 years in current department or agency 14 26 12 13 18 12 5 47 38 302
2014 11 to 20 years in current department or agency 13 29 22 12 13 9 3 47 28 144
2014 More than 20 years in current department or agency 21 22 22 18 8 5 4 47 29 83

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 29 33 16 9 6 6 1 67 16 267
2018 3 to 10 years in current department or agency 18 31 18 18 13 1 0 50 32 233
2018 11 to 20 years in current department or agency 15 30 22 15 16 1 2 46 31 135
2018 More than 20 years in current department or agency 9 35 10 21 21 4 0 46 44 52
2017 Less than 3 years in current department or agency 33 27 15 8 7 10 0 67 16 216
2017 3 to 10 years in current department or agency 18 33 23 14 9 3 1 53 24 245
2017 11 to 20 years in current department or agency 18 34 18 16 12 2 0 53 28 140
2017 More than 20 years in current department or agency 17 29 17 20 13 4 0 48 34 60
2014 Less than 3 years in current department or agency 26 28 15 12 8 9 2 60 23 157
2014 3 to 10 years in current department or agency 17 29 19 15 13 3 3 49 31 303
2014 11 to 20 years in current department or agency 17 33 21 13 13 1 1 51 27 144
2014 More than 20 years in current department or agency 21 26 22 15 8 6 2 51 25 83

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 25 15 11 11 7 5 57 25 268
2018 3 to 10 years in current department or agency 17 22 15 18 23 3 2 41 43 233
2018 11 to 20 years in current department or agency 8 31 16 16 23 0 4 42 41 134
2018 More than 20 years in current department or agency 9 18 13 17 35 4 4 29 56 52
2017 Less than 3 years in current department or agency 24 23 14 10 15 9 5 55 29 216
2017 3 to 10 years in current department or agency 12 25 17 24 20 0 3 38 45 246
2017 11 to 20 years in current department or agency 13 25 19 14 23 2 4 41 39 141
2017 More than 20 years in current department or agency 14 14 20 20 29 0 3 30 50 60
2014 Less than 3 years in current department or agency 18 25 15 12 18 7 5 49 35 157
2014 3 to 10 years in current department or agency 13 21 12 20 26 4 4 38 49 303
2014 11 to 20 years in current department or agency 11 24 21 19 22 2 1 36 42 144
2014 More than 20 years in current department or agency 13 16 19 26 22 0 4 30 50 83

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 27 40 17 7 4 4 0 71 11 268
2018 3 to 10 years in current department or agency 20 41 19 11 8 1 0 61 20 231
2018 11 to 20 years in current department or agency 16 37 22 12 9 4 0 55 22 135
2018 More than 20 years in current department or agency 14 34 28 15 5 2 2 50 20 51
2017 Less than 3 years in current department or agency 31 36 16 4 4 7 1 73 9 216
2017 3 to 10 years in current department or agency 21 37 19 14 6 2 1 59 21 246
2017 11 to 20 years in current department or agency 20 37 22 10 6 5 0 60 17 140
2017 More than 20 years in current department or agency 16 27 31 17 5 4 0 45 23 60

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 50 31 10 2 2 5 0 85 4 265
2018 3 to 10 years in current department or agency 36 42 14 4 2 2 0 80 6 232
2018 11 to 20 years in current department or agency 33 39 16 6 3 4 0 74 9 131
2018 More than 20 years in current department or agency 29 37 22 4 4 4 0 69 9 52
2017 Less than 3 years in current department or agency 51 24 11 2 3 9 0 83 5 215
2017 3 to 10 years in current department or agency 38 39 15 4 0 4 1 80 4 245
2017 11 to 20 years in current department or agency 30 39 16 3 8 4 0 73 11 139
2017 More than 20 years in current department or agency 33 33 16 4 6 8 0 72 10 60
2014 Less than 3 years in current department or agency 55 26 8 2 2 6 1 87 4 157
2014 3 to 10 years in current department or agency 40 36 12 5 2 4 0 80 7 303
2014 11 to 20 years in current department or agency 39 40 9 6 4 2 0 81 10 144
2014 More than 20 years in current department or agency 43 32 11 5 5 5 0 79 10 83

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 53 33 7 4 1 2 0 87 5 267
2018 3 to 10 years in current department or agency 35 44 14 5 2 0 0 79 7 228
2018 11 to 20 years in current department or agency 32 39 18 7 2 2 0 73 9 132
2018 More than 20 years in current department or agency 32 38 17 10 0 2 0 72 11 52
2017 Less than 3 years in current department or agency 51 37 4 4 1 2 0 90 6 216
2017 3 to 10 years in current department or agency 33 44 13 6 1 2 1 79 8 246
2017 11 to 20 years in current department or agency 35 39 13 5 5 4 0 77 10 142
2017 More than 20 years in current department or agency 29 44 18 6 2 1 0 74 8 60
2014 Less than 3 years in current department or agency 50 28 8 9 2 3 0 81 11 157
2014 3 to 10 years in current department or agency 41 39 10 5 2 2 0 82 7 302
2014 11 to 20 years in current department or agency 41 35 13 6 2 2 0 78 9 144
2014 More than 20 years in current department or agency 48 33 9 6 4 1 0 82 10 83

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 63 25 5 3 2 1 0 89 5 266
2018 3 to 10 years in current department or agency 42 38 10 6 5 0 0 80 11 232
2018 11 to 20 years in current department or agency 40 41 8 7 4 0 0 81 11 132
2018 More than 20 years in current department or agency 41 33 10 12 4 0 0 74 15 51
2017 Less than 3 years in current department or agency 62 30 4 3 1 0 0 92 4 216
2017 3 to 10 years in current department or agency 40 41 9 6 3 0 1 82 9 245
2017 11 to 20 years in current department or agency 48 34 7 5 6 0 0 82 11 142
2017 More than 20 years in current department or agency 29 48 12 9 2 0 0 77 11 60
2014 Less than 3 years in current department or agency 59 28 4 7 2 0 0 87 9 157
2014 3 to 10 years in current department or agency 49 36 8 5 1 0 0 86 6 303
2014 11 to 20 years in current department or agency 46 41 6 3 3 0 0 87 7 144
2014 More than 20 years in current department or agency 51 31 10 2 5 1 0 83 7 83

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 47 36 8 5 4 1 0 83 9 266
2018 3 to 10 years in current department or agency 31 31 19 11 9 0 0 62 19 231
2018 11 to 20 years in current department or agency 31 34 17 9 8 1 0 65 17 131
2018 More than 20 years in current department or agency 21 31 20 13 11 4 0 54 25 52
2017 Less than 3 years in current department or agency 51 27 13 6 2 1 0 78 8 216
2017 3 to 10 years in current department or agency 32 33 21 10 3 1 0 66 13 245
2017 11 to 20 years in current department or agency 35 33 15 9 8 0 0 68 17 142
2017 More than 20 years in current department or agency 26 34 23 5 11 0 0 60 17 60
2014 Less than 3 years in current department or agency 41 33 12 8 4 1 0 75 13 157
2014 3 to 10 years in current department or agency 28 39 15 13 5 0 0 67 18 303
2014 11 to 20 years in current department or agency 31 36 19 10 4 1 0 67 14 144
2014 More than 20 years in current department or agency 37 27 16 8 11 1 0 65 19 83

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 48 34 9 5 3 1 0 83 8 266
2018 3 to 10 years in current department or agency 31 34 17 10 7 0 0 65 17 230
2018 11 to 20 years in current department or agency 29 40 14 9 8 0 0 69 17 132
2018 More than 20 years in current department or agency 25 40 13 15 6 2 0 66 21 51
2017 Less than 3 years in current department or agency 51 30 11 5 2 1 0 82 7 216
2017 3 to 10 years in current department or agency 34 37 15 9 5 1 0 71 14 245
2017 11 to 20 years in current department or agency 34 37 12 9 8 1 0 72 17 140
2017 More than 20 years in current department or agency 26 42 17 7 7 0 0 69 15 60
2014 Less than 3 years in current department or agency 43 30 12 10 5 0 0 73 15 157
2014 3 to 10 years in current department or agency 28 41 12 14 3 0 0 70 18 303
2014 11 to 20 years in current department or agency 33 39 16 8 4 0 0 72 12 144
2014 More than 20 years in current department or agency 34 34 14 8 10 0 0 68 18 82

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 41 23 16 9 5 5 1 68 15 268
2018 3 to 10 years in current department or agency 31 25 16 13 11 4 0 58 26 232
2018 11 to 20 years in current department or agency 29 32 13 14 6 3 3 65 21 131
2018 More than 20 years in current department or agency 28 25 21 11 8 6 2 57 20 51
2017 Less than 3 years in current department or agency 40 26 17 8 4 4 0 69 13 215
2017 3 to 10 years in current department or agency 27 32 19 11 6 4 1 62 18 245
2017 11 to 20 years in current department or agency 31 34 15 10 7 2 2 67 17 142
2017 More than 20 years in current department or agency 35 27 17 6 13 2 0 63 20 60
2014 Less than 3 years in current department or agency 37 20 21 11 8 4 0 59 20 156
2014 3 to 10 years in current department or agency 28 23 18 14 10 7 1 55 25 303
2014 11 to 20 years in current department or agency 33 28 17 12 6 3 1 63 19 144
2014 More than 20 years in current department or agency 37 28 14 10 8 2 0 67 19 83
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Less than 3 years in current department or agency 27 32 41 271
2018 3 to 10 years in current department or agency 34 34 32 233
2018 11 to 20 years in current department or agency 22 43 35 136
2018 More than 20 years in current department or agency 29 38 33 52
2017 Less than 3 years in current department or agency 26 39 35 216
2017 3 to 10 years in current department or agency 26 34 40 246
2017 11 to 20 years in current department or agency 17 48 35 142
2017 More than 20 years in current department or agency 17 54 28 60
2014 Less than 3 years in current department or agency 26 37 38 157
2014 3 to 10 years in current department or agency 29 30 41 303
2014 11 to 20 years in current department or agency 19 53 28 144
2014 More than 20 years in current department or agency 21 52 27 83

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Less than 3 years in current department or agency 2 28 36 9 23 3 75
2018 3 to 10 years in current department or agency 10 26 40 7 10 7 79
2018 11 to 20 years in current department or agency 30 25 38 0 3 5 32
2018 More than 20 years in current department or agency 68 0 7 13 0 12 15
2017 Less than 3 years in current department or agency 7 12 39 7 29 7 56
2017 3 to 10 years in current department or agency 6 23 55 7 2 7 66
2017 11 to 20 years in current department or agency 36 3 50 0 0 11 25
2017 More than 20 years in current department or agency 93 7 0 0 0 0 11
2014 Less than 3 years in current department or agency 4 20 33 10 9999 33 41
2014 3 to 10 years in current department or agency 8 19 52 8 9999 13 89
2014 11 to 20 years in current department or agency 32 8 29 6 9999 25 28
2014 More than 20 years in current department or agency 83 0 11 0 9999 5 18
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 11 89 267
2018 3 to 10 years in current department or agency 15 85 232
2018 11 to 20 years in current department or agency 10 90 136
2018 More than 20 years in current department or agency 17 83 52

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 40 30
2018 3 to 10 years in current department or agency 45 33

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 53 30
2018 3 to 10 years in current department or agency 53 33

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 0 14

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 30
2018 3 to 10 years in current department or agency 0 33

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 33
2018 11 to 20 years in current department or agency 0 14

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 0 14

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 46 30
2018 3 to 10 years in current department or agency 43 33

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 31 30
2018 3 to 10 years in current department or agency 38 33

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 30
2018 3 to 10 years in current department or agency 43 33

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 51 30
2018 3 to 10 years in current department or agency 45 33

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 34 30
2018 3 to 10 years in current department or agency 38 33

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 60 30
2018 3 to 10 years in current department or agency 60 33

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 36 30
2018 3 to 10 years in current department or agency 22 33

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 0 14

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 33

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 52 30
2018 3 to 10 years in current department or agency 50 33

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 21 30
2018 3 to 10 years in current department or agency 27 33

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 18 30

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 37 30
2018 3 to 10 years in current department or agency 50 33

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 24 30
2018 3 to 10 years in current department or agency 25 33

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 16 33

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 27 33

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 30

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 15 33

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 37 30
2018 3 to 10 years in current department or agency 29 33

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 30

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 29 30
2018 3 to 10 years in current department or agency 23 30

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 30

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 23 30

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 32 30

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 52 30
2018 3 to 10 years in current department or agency 53 30

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 30
2018 3 to 10 years in current department or agency 0 30

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 34 30
2018 3 to 10 years in current department or agency 37 30

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 21 30

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 20 16 17 2 2 35 8 62 7 268
2018 3 to 10 years in current department or agency 21 18 24 8 5 20 5 51 17 229
2018 11 to 20 years in current department or agency 18 27 16 3 6 28 1 64 13 132
2018 More than 20 years in current department or agency 15 24 25 6 4 25 2 53 13 52
2017 Less than 3 years in current department or agency 19 12 11 2 3 40 11 65 11 216
2017 3 to 10 years in current department or agency 20 21 19 7 6 21 5 56 18 246
2017 11 to 20 years in current department or agency 20 22 18 6 7 21 7 58 17 142
2017 More than 20 years in current department or agency 15 18 30 9 4 20 4 44 17 60
2014 Less than 3 years in current department or agency 17 11 11 4 3 39 15 61 15 157
2014 3 to 10 years in current department or agency 12 18 21 7 5 30 6 47 19 303
2014 11 to 20 years in current department or agency 16 19 19 6 4 30 5 55 15 144
2014 More than 20 years in current department or agency 21 26 20 7 5 19 1 60 15 83

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 36 27 15 2 2 18 1 77 5 268
2018 3 to 10 years in current department or agency 28 32 24 7 3 6 0 64 10 228
2018 11 to 20 years in current department or agency 33 37 13 8 2 7 0 76 11 131
2018 More than 20 years in current department or agency 26 31 29 2 2 9 0 63 5 52
2017 Less than 3 years in current department or agency 37 25 13 3 2 18 3 78 6 214
2017 3 to 10 years in current department or agency 30 35 17 6 5 7 0 70 12 245
2017 11 to 20 years in current department or agency 27 42 16 6 5 5 0 72 11 141
2017 More than 20 years in current department or agency 24 35 22 5 4 10 0 65 10 59
2014 Less than 3 years in current department or agency 34 19 12 5 4 23 2 71 13 157
2014 3 to 10 years in current department or agency 19 31 22 8 3 16 2 61 13 303
2014 11 to 20 years in current department or agency 21 38 20 5 4 11 1 67 10 144
2014 More than 20 years in current department or agency 30 28 18 4 4 15 1 69 10 83
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 3 97 267
2018 3 to 10 years in current department or agency 9 91 232
2018 11 to 20 years in current department or agency 5 95 135
2018 More than 20 years in current department or agency 13 87 51

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 31 21

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 21

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 21

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 25 21

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 61 21

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 57 21

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 21

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 21

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 32 21

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 21

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 21

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 21

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 52 21

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 20

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 20

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 20

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 20

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 20

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 20

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 20

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 48 20

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 53 20

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 20

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 69 20

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 21 16 18 2 1 36 6 64 5 268
2018 3 to 10 years in current department or agency 22 15 27 5 4 24 4 51 13 231
2018 11 to 20 years in current department or agency 18 25 17 4 2 32 1 65 9 134
2018 More than 20 years in current department or agency 15 16 32 6 4 19 8 42 14 52
2017 Less than 3 years in current department or agency 22 11 10 2 1 41 13 71 7 215
2017 3 to 10 years in current department or agency 22 17 19 4 3 32 4 60 10 246
2017 11 to 20 years in current department or agency 16 23 21 4 4 27 5 58 11 142
2017 More than 20 years in current department or agency 12 22 32 2 4 25 3 47 8 60
2014 Less than 3 years in current department or agency 23 12 10 1 1 40 13 74 5 156
2014 3 to 10 years in current department or agency 15 15 21 5 1 37 6 53 10 303
2014 11 to 20 years in current department or agency 20 17 21 3 2 32 5 58 8 144
2014 More than 20 years in current department or agency 22 19 20 2 6 24 6 59 12 83

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 25 17 2 1 15 1 76 4 269
2018 3 to 10 years in current department or agency 30 30 22 6 3 8 1 66 10 233
2018 11 to 20 years in current department or agency 30 37 15 6 3 9 0 74 9 134
2018 More than 20 years in current department or agency 25 28 28 4 4 10 0 60 9 52
2017 Less than 3 years in current department or agency 40 24 9 2 1 21 4 85 4 216
2017 3 to 10 years in current department or agency 34 33 13 4 2 12 1 78 7 246
2017 11 to 20 years in current department or agency 27 41 16 3 6 8 1 74 9 142
2017 More than 20 years in current department or agency 20 42 22 5 4 7 0 67 9 58
2014 Less than 3 years in current department or agency 40 23 11 1 1 23 1 82 3 157
2014 3 to 10 years in current department or agency 28 27 21 4 1 18 1 68 7 303
2014 11 to 20 years in current department or agency 30 28 19 3 3 16 1 70 7 144
2014 More than 20 years in current department or agency 32 24 17 2 6 19 0 69 10 83
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 23 16 21 19 19 1 1 40 39 269
2018 3 to 10 years in current department or agency 16 24 24 17 16 0 3 41 34 233
2018 11 to 20 years in current department or agency 21 27 22 11 18 0 1 49 29 135
2018 More than 20 years in current department or agency 7 25 26 15 23 2 2 33 40 51
2017 Less than 3 years in current department or agency 18 21 16 14 26 2 2 41 42 214
2017 3 to 10 years in current department or agency 16 24 21 15 23 0 2 40 38 246
2017 11 to 20 years in current department or agency 18 22 27 13 19 0 1 41 32 142
2017 More than 20 years in current department or agency 10 31 22 12 26 0 0 41 37 60

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 20 23 26 18 11 1 0 44 30 268
2018 3 to 10 years in current department or agency 10 21 30 18 21 0 0 31 40 232
2018 11 to 20 years in current department or agency 13 23 32 18 12 0 1 36 31 136
2018 More than 20 years in current department or agency 17 20 37 17 5 0 5 39 23 51
2017 Less than 3 years in current department or agency 19 27 21 16 13 2 2 47 30 216
2017 3 to 10 years in current department or agency 10 22 30 15 22 0 1 32 38 246
2017 11 to 20 years in current department or agency 19 21 28 20 10 0 1 41 30 141
2017 More than 20 years in current department or agency 8 24 34 15 19 0 0 32 34 59

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 26 24 11 8 1 1 56 20 269
2018 3 to 10 years in current department or agency 18 25 28 14 14 0 1 43 28 233
2018 11 to 20 years in current department or agency 16 30 30 14 5 1 3 48 21 133
2018 More than 20 years in current department or agency 19 26 29 14 7 4 0 47 22 52
2017 Less than 3 years in current department or agency 28 33 16 10 10 1 2 63 20 214
2017 3 to 10 years in current department or agency 20 28 25 11 15 0 2 49 26 246
2017 11 to 20 years in current department or agency 20 36 22 11 8 0 2 57 20 142
2017 More than 20 years in current department or agency 10 33 20 17 16 0 4 45 35 60

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 22 22 22 18 13 2 1 45 32 266
2018 3 to 10 years in current department or agency 16 18 26 20 20 0 0 34 40 232
2018 11 to 20 years in current department or agency 13 29 26 18 12 0 2 42 31 136
2018 More than 20 years in current department or agency 10 23 30 17 17 2 0 34 35 50
2017 Less than 3 years in current department or agency 16 22 24 13 22 2 1 40 36 215
2017 3 to 10 years in current department or agency 13 19 24 21 21 1 1 33 43 246
2017 11 to 20 years in current department or agency 16 17 31 19 14 0 1 34 34 140
2017 More than 20 years in current department or agency 8 23 27 20 20 2 0 32 41 60

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 50 17 10 6 7 2 7 75 14 270
2018 3 to 10 years in current department or agency 37 22 15 10 11 0 5 63 21 232
2018 11 to 20 years in current department or agency 36 19 20 6 4 0 15 65 12 135
2018 More than 20 years in current department or agency 44 18 16 4 4 0 15 73 9 51
2017 Less than 3 years in current department or agency 43 20 12 6 8 1 10 71 15 215
2017 3 to 10 years in current department or agency 37 22 14 9 10 0 7 64 21 245
2017 11 to 20 years in current department or agency 39 25 15 4 3 1 14 74 8 142
2017 More than 20 years in current department or agency 38 21 19 5 7 0 10 66 13 58

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 37 22 20 8 11 1 1 60 19 268
2018 3 to 10 years in current department or agency 28 20 23 14 15 0 0 48 29 233
2018 11 to 20 years in current department or agency 29 21 28 10 8 0 4 52 19 135
2018 More than 20 years in current department or agency 34 21 29 6 6 0 5 57 13 50
2017 Less than 3 years in current department or agency 31 25 22 11 7 1 2 58 19 213
2017 3 to 10 years in current department or agency 26 24 24 13 11 1 1 51 25 245
2017 11 to 20 years in current department or agency 33 26 20 15 4 0 1 60 20 141
2017 More than 20 years in current department or agency 21 33 24 15 2 0 5 57 17 60

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 33 17 6 4 2 2 71 10 270
2018 3 to 10 years in current department or agency 25 32 24 10 7 1 2 58 17 232
2018 11 to 20 years in current department or agency 26 37 22 9 4 1 1 64 13 135
2018 More than 20 years in current department or agency 19 32 22 17 8 0 2 52 26 50
2017 Less than 3 years in current department or agency 37 31 13 8 5 2 3 72 14 214
2017 3 to 10 years in current department or agency 22 32 25 11 8 1 1 54 20 245
2017 11 to 20 years in current department or agency 26 27 25 15 4 0 3 55 19 141
2017 More than 20 years in current department or agency 23 33 19 13 5 2 4 60 20 60

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 31 22 9 4 1 1 64 14 270
2018 3 to 10 years in current department or agency 19 25 26 17 11 0 1 45 29 232
2018 11 to 20 years in current department or agency 20 32 25 13 8 1 1 53 22 135
2018 More than 20 years in current department or agency 17 32 21 10 18 2 0 50 29 50
2017 Less than 3 years in current department or agency 32 29 18 10 6 1 4 64 17 214
2017 3 to 10 years in current department or agency 18 33 25 14 9 0 1 52 23 245
2017 11 to 20 years in current department or agency 23 26 23 21 7 0 0 48 29 141
2017 More than 20 years in current department or agency 11 45 18 18 7 0 2 57 25 59

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 31 17 7 4 1 1 70 12 270
2018 3 to 10 years in current department or agency 31 27 26 10 5 1 1 58 16 231
2018 11 to 20 years in current department or agency 31 27 25 9 6 0 2 59 16 135
2018 More than 20 years in current department or agency 24 27 29 10 8 2 0 52 18 51
2017 Less than 3 years in current department or agency 37 26 19 9 5 2 2 66 14 214
2017 3 to 10 years in current department or agency 26 36 22 8 5 1 2 64 14 245
2017 11 to 20 years in current department or agency 33 26 25 9 5 1 0 60 15 141
2017 More than 20 years in current department or agency 30 38 12 8 5 3 3 73 14 60

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 24 22 8 4 2 1 65 12 268
2018 3 to 10 years in current department or agency 29 29 20 13 7 0 2 59 21 230
2018 11 to 20 years in current department or agency 32 31 21 10 5 1 1 64 15 132
2018 More than 20 years in current department or agency 32 17 30 14 5 2 0 50 19 50
2017 Less than 3 years in current department or agency 35 30 20 8 3 2 3 69 11 212
2017 3 to 10 years in current department or agency 29 32 20 11 5 0 2 63 16 242
2017 11 to 20 years in current department or agency 35 25 23 13 4 0 1 60 16 140
2017 More than 20 years in current department or agency 22 37 21 12 7 2 0 59 19 60

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 56 19 12 5 5 2 1 77 10 268
2018 3 to 10 years in current department or agency 46 29 13 6 5 0 2 76 11 231
2018 11 to 20 years in current department or agency 49 28 13 1 5 0 4 80 7 132
2018 More than 20 years in current department or agency 50 23 8 4 11 2 2 76 16 50
2017 Less than 3 years in current department or agency 59 22 11 3 2 0 2 83 5 214
2017 3 to 10 years in current department or agency 51 27 12 6 3 0 2 79 9 246
2017 11 to 20 years in current department or agency 54 24 14 4 3 0 1 79 7 141
2017 More than 20 years in current department or agency 44 29 16 5 4 0 2 75 9 60

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 73 12 5 2 2 2 5 90 5 269
2018 3 to 10 years in current department or agency 64 18 7 3 2 0 6 87 5 230
2018 11 to 20 years in current department or agency 65 18 5 2 3 2 5 88 6 135
2018 More than 20 years in current department or agency 60 21 6 2 3 0 8 88 5 49

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 80 9 3 1 2 2 3 93 3 269
2018 3 to 10 years in current department or agency 69 13 6 5 2 0 4 87 7 230
2018 11 to 20 years in current department or agency 67 12 9 2 2 3 6 86 4 134
2018 More than 20 years in current department or agency 57 15 11 7 2 0 8 78 10 51
2017 Less than 3 years in current department or agency 82 6 3 2 2 1 4 93 4 215
2017 3 to 10 years in current department or agency 70 13 7 3 3 1 4 87 6 246
2017 11 to 20 years in current department or agency 71 14 5 3 4 0 3 88 7 141
2017 More than 20 years in current department or agency 63 21 8 4 2 0 2 87 6 58

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 65 17 11 1 3 1 2 85 4 264
2018 3 to 10 years in current department or agency 50 32 9 4 2 0 2 84 7 233
2018 11 to 20 years in current department or agency 52 26 12 3 3 0 4 82 6 135
2018 More than 20 years in current department or agency 52 31 8 0 4 0 5 87 5 52
2017 Less than 3 years in current department or agency 66 22 6 2 2 1 2 91 4 215
2017 3 to 10 years in current department or agency 53 26 11 5 3 0 2 80 8 246
2017 11 to 20 years in current department or agency 51 28 11 3 4 0 3 81 8 141
2017 More than 20 years in current department or agency 51 35 11 2 2 0 0 86 4 60

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 67 12 10 5 2 1 2 82 8 264
2018 3 to 10 years in current department or agency 49 25 12 6 5 0 2 76 11 233
2018 11 to 20 years in current department or agency 54 28 9 2 4 0 4 85 6 133
2018 More than 20 years in current department or agency 53 14 16 9 4 2 2 71 13 51
2017 Less than 3 years in current department or agency 67 18 6 4 3 1 3 87 7 215
2017 3 to 10 years in current department or agency 56 24 10 3 4 0 2 82 8 245
2017 11 to 20 years in current department or agency 55 27 9 2 5 0 2 84 7 141
2017 More than 20 years in current department or agency 59 26 9 3 2 1 0 86 5 60

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 63 9 6 1 0 2 20 92 1 262
2018 3 to 10 years in current department or agency 48 16 4 3 1 0 27 88 6 229
2018 11 to 20 years in current department or agency 52 11 4 3 0 0 31 91 4 133
2018 More than 20 years in current department or agency 46 11 3 2 0 2 35 91 4 52
2017 Less than 3 years in current department or agency 63 7 8 2 2 0 18 85 5 214
2017 3 to 10 years in current department or agency 53 15 6 1 1 0 23 89 3 246
2017 11 to 20 years in current department or agency 53 16 6 1 1 0 23 89 3 142
2017 More than 20 years in current department or agency 41 14 0 1 2 0 42 95 5 60

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 66 14 9 1 3 2 5 86 4 263
2018 3 to 10 years in current department or agency 50 21 11 5 3 0 9 79 9 234
2018 11 to 20 years in current department or agency 60 20 7 3 2 0 8 87 5 135
2018 More than 20 years in current department or agency 62 18 10 7 0 0 4 83 7 51
2017 Less than 3 years in current department or agency 70 16 6 1 2 0 5 91 3 215
2017 3 to 10 years in current department or agency 54 23 9 5 3 0 7 83 8 242
2017 11 to 20 years in current department or agency 60 21 12 2 0 0 5 85 2 140
2017 More than 20 years in current department or agency 62 14 10 2 0 0 12 87 2 59

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 40 14 15 11 15 2 2 57 27 263
2018 3 to 10 years in current department or agency 54 17 11 4 11 0 4 74 15 234
2018 11 to 20 years in current department or agency 66 11 8 4 1 0 9 85 6 135
2018 More than 20 years in current department or agency 62 12 12 2 1 0 11 84 3 52
2017 Less than 3 years in current department or agency 43 14 14 9 17 1 2 58 27 215
2017 3 to 10 years in current department or agency 51 24 10 3 7 1 4 79 11 246
2017 11 to 20 years in current department or agency 64 19 7 3 3 1 3 87 6 142
2017 More than 20 years in current department or agency 60 12 7 5 5 0 11 81 12 60

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 53 24 14 4 2 1 2 80 6 263
2018 3 to 10 years in current department or agency 48 31 12 2 3 0 3 82 5 234
2018 11 to 20 years in current department or agency 49 28 11 4 2 1 5 82 6 134
2018 More than 20 years in current department or agency 51 20 13 2 2 0 11 81 4 52
2017 Less than 3 years in current department or agency 56 20 12 5 3 0 5 79 8 215
2017 3 to 10 years in current department or agency 47 34 9 2 2 0 5 86 4 245
2017 11 to 20 years in current department or agency 48 26 15 4 3 0 3 77 8 142
2017 More than 20 years in current department or agency 48 31 14 3 2 2 0 81 5 58

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 18 32 33 11 4 1 0 51 15 271
2018 3 to 10 years in current department or agency 9 24 35 22 10 0 0 33 32 231
2018 11 to 20 years in current department or agency 14 28 37 15 5 1 0 42 20 136
2018 More than 20 years in current department or agency 10 32 40 18 1 0 0 41 19 52
2017 Less than 3 years in current department or agency 14 34 36 10 5 0 1 49 15 215
2017 3 to 10 years in current department or agency 8 25 40 19 7 0 1 34 26 245
2017 11 to 20 years in current department or agency 13 24 40 15 7 1 0 37 23 141
2017 More than 20 years in current department or agency 14 26 46 5 9 0 0 40 14 60

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 9 14 34 25 16 1 1 41 24 266
2018 3 to 10 years in current department or agency 15 24 35 17 9 0 0 26 39 230
2018 11 to 20 years in current department or agency 8 23 38 25 6 0 0 31 32 131
2018 More than 20 years in current department or agency 2 20 46 19 10 0 2 30 23 51
2017 Less than 3 years in current department or agency 6 16 37 27 12 0 1 40 22 215
2017 3 to 10 years in current department or agency 7 26 40 20 5 1 1 25 34 246
2017 11 to 20 years in current department or agency 7 21 42 20 9 0 1 29 29 142
2017 More than 20 years in current department or agency 9 16 44 23 5 2 2 28 26 60

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 27 35 19 7 5 7 0 66 13 269
2018 3 to 10 years in current department or agency 21 38 22 10 7 2 0 61 17 234
2018 11 to 20 years in current department or agency 26 44 12 10 4 3 0 72 15 135
2018 More than 20 years in current department or agency 30 36 23 8 0 2 0 68 8 52
2017 Less than 3 years in current department or agency 17 33 15 13 9 14 0 58 25 215
2017 3 to 10 years in current department or agency 18 42 16 14 7 4 0 62 21 246
2017 11 to 20 years in current department or agency 16 39 22 8 9 6 0 58 18 141
2017 More than 20 years in current department or agency 16 42 18 14 5 5 0 61 20 60

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 37 15 11 7 4 0 65 18 270
2018 3 to 10 years in current department or agency 18 33 17 17 14 1 0 52 30 234
2018 11 to 20 years in current department or agency 18 42 17 13 7 3 0 61 21 135
2018 More than 20 years in current department or agency 21 32 14 21 12 0 0 53 33 52
2017 Less than 3 years in current department or agency 24 40 11 15 5 4 0 67 21 215
2017 3 to 10 years in current department or agency 13 35 22 15 11 3 0 50 27 245
2017 11 to 20 years in current department or agency 17 43 14 19 5 3 0 61 24 141
2017 More than 20 years in current department or agency 13 35 30 13 9 0 0 48 22 60
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 29 20 19 10 16 3 2 31 69 271
2018 3 to 10 years in current department or agency 22 23 25 16 11 2 1 23 77 233
2018 11 to 20 years in current department or agency 29 28 20 9 11 2 1 30 70 135
2018 More than 20 years in current department or agency 22 20 21 10 22 4 0 23 77 52
2017 Less than 3 years in current department or agency 20 18 20 12 22 6 2 22 78 216
2017 3 to 10 years in current department or agency 23 19 21 14 17 4 1 24 76 245
2017 11 to 20 years in current department or agency 21 30 24 10 11 5 0 22 78 142
2017 More than 20 years in current department or agency 26 31 8 10 17 8 0 28 72 60

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 31 179
2018 3 to 10 years in current department or agency 26 176
2018 11 to 20 years in current department or agency 16 92
2018 More than 20 years in current department or agency 17 39
2017 Less than 3 years in current department or agency 30 157
2017 3 to 10 years in current department or agency 33 174
2017 11 to 20 years in current department or agency 13 102
2017 More than 20 years in current department or agency 8 40

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 49 179
2018 3 to 10 years in current department or agency 38 176
2018 11 to 20 years in current department or agency 25 92
2018 More than 20 years in current department or agency 29 39
2017 Less than 3 years in current department or agency 40 157
2017 3 to 10 years in current department or agency 38 174
2017 11 to 20 years in current department or agency 23 102
2017 More than 20 years in current department or agency 24 40

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 179
2018 3 to 10 years in current department or agency 19 176
2018 11 to 20 years in current department or agency 19 92
2018 More than 20 years in current department or agency 11 39
2017 Less than 3 years in current department or agency 23 157
2017 3 to 10 years in current department or agency 20 174
2017 11 to 20 years in current department or agency 15 102
2017 More than 20 years in current department or agency 12 40

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 31 179
2018 3 to 10 years in current department or agency 44 176
2018 11 to 20 years in current department or agency 42 92
2018 More than 20 years in current department or agency 62 39
2017 Less than 3 years in current department or agency 27 157
2017 3 to 10 years in current department or agency 46 174
2017 11 to 20 years in current department or agency 42 102
2017 More than 20 years in current department or agency 43 40

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 6 179
2018 3 to 10 years in current department or agency 9 176
2018 11 to 20 years in current department or agency 6 92
2018 More than 20 years in current department or agency 6 39
2017 Less than 3 years in current department or agency 8 157
2017 3 to 10 years in current department or agency 8 174
2017 11 to 20 years in current department or agency 9 102
2017 More than 20 years in current department or agency 8 40

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 27 179
2018 3 to 10 years in current department or agency 37 176
2018 11 to 20 years in current department or agency 34 92
2018 More than 20 years in current department or agency 27 39

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 33 179
2018 3 to 10 years in current department or agency 35 176
2018 11 to 20 years in current department or agency 38 92
2018 More than 20 years in current department or agency 32 39
2017 Less than 3 years in current department or agency 45 157
2017 3 to 10 years in current department or agency 48 174
2017 11 to 20 years in current department or agency 46 102
2017 More than 20 years in current department or agency 53 40

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Less than 3 years in current department or agency 2 50 16 13 3 16 173
2018 3 to 10 years in current department or agency 7 46 17 9 7 13 168
2018 11 to 20 years in current department or agency 4 56 15 11 5 8 87
2018 More than 20 years in current department or agency 12 41 16 15 6 11 39
2017 Less than 3 years in current department or agency 5 46 19 11 3 16 153
2017 3 to 10 years in current department or agency 4 47 20 9 5 15 167
2017 11 to 20 years in current department or agency 9 56 18 6 3 7 98
2017 More than 20 years in current department or agency 5 62 13 7 7 6 40

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 65 176
2018 3 to 10 years in current department or agency 30 70 173
2018 11 to 20 years in current department or agency 32 68 90
2018 More than 20 years in current department or agency 39 61 39

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 13 27 18 12 19 3 8 45 35 177
2018 3 to 10 years in current department or agency 9 24 18 23 17 1 8 36 44 175
2018 11 to 20 years in current department or agency 13 26 17 21 18 1 4 41 41 90
2018 More than 20 years in current department or agency 2 22 14 16 31 0 15 28 55 39
2017 Less than 3 years in current department or agency 10 27 9 22 18 5 8 44 46 157
2017 3 to 10 years in current department or agency 13 22 18 14 28 1 5 36 44 176
2017 11 to 20 years in current department or agency 12 20 14 20 21 1 13 36 47 104
2017 More than 20 years in current department or agency 2 27 12 14 29 5 11 35 51 40

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 3 16 16 20 36 3 5 21 61 177
2018 3 to 10 years in current department or agency 3 8 15 17 51 1 5 12 72 176
2018 11 to 20 years in current department or agency 6 19 21 13 35 2 3 26 51 91
2018 More than 20 years in current department or agency 3 10 13 9 41 3 20 17 66 38
2017 Less than 3 years in current department or agency 2 8 11 13 60 3 3 11 77 157
2017 3 to 10 years in current department or agency 1 6 10 12 62 3 5 8 80 176
2017 11 to 20 years in current department or agency 3 10 12 19 43 3 10 15 71 104
2017 More than 20 years in current department or agency 2 13 19 12 41 6 7 17 61 40

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 41 15 15 7 10 3 10 64 19 270
2018 3 to 10 years in current department or agency 33 17 21 12 8 1 9 55 21 232
2018 11 to 20 years in current department or agency 47 18 10 9 7 0 9 72 17 135
2018 More than 20 years in current department or agency 40 10 13 6 12 2 16 61 23 51
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