2018 Public Service Employee Survey Results for Immigration and Refugee Board of Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - PM

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	28	46	9	14	3	0	74	17	186
2018	PM-01	12	52	13	21	2	0	63	23	52
2018	PM-04	0	64	7	29	0	0	64	29	14
2018	PM-05	10	50	20	20	0	0	60	20	10
2018	PM-06	41	41	6	7	5	0	83	12	104
2017	PM	26	48	11	10	6	0	74	15	180
2017	PM-01	10	48	19	14	9	0	58	23	42
2017	PM-04	7	63	6	18	6	0	69	24	16
2017	PM-05	38	46	0	8	8	0	85	15	13
2017	PM-06	33	46	9	8	4	0	80	12	105
2014	PM	29	40	15	11	5	0	69	17	192
2014	PM-01	18	33	23	16	9	0	51	25	60
2014	PM-04	21	47	5	21	5	0	68	26	19
2014	PM-05	31	48	10	10	0	0	79	10	19
2014	PM-06	38	40	11	6	4	0	79	10	89
2011	PM	24	42	12	15	7	1	66	22	185
2011	PM-01	24	40	13	14	8	2	65	23	63
2011	PM-04	20	35	10	25	10	0	55	35	20
2011	PM-05	16	43	13	18	10	0	59	28	61
2011	PM-06	33	50	10	7	0	0	83	7	30
2008	PM	30	41	11	12	5	0	71	17	149
2008	PM-01	17	33	17	22	11	0	50	33	46
2008	PM-03	25	33	17	17	8	0	58	25	12
2008	PM-05	28	48	11	9	4	0	76	13	54
2008	PM-06	48	45	3	3	0	0	94	3	31

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	51	35	8	4	2	0	0	87	5	186
2018	PM-01	33	40	15	8	4	0	0	73	12	52
2018	PM-04	43	36	14	7	0	0	0	79	7	14
2018	PM-05	40	40	10	10	0	0	0	80	10	10
2018	PM-06	64	30	4	1	1	0	0	94	2	104
2017	PM	50	39	4	4	2	0	1	89	7	179
2017	PM-01	24	45	12	14	2	0	2	71	17	42
2017	PM-04	37	31	6	6	19	0	0	68	26	16
2017	PM-05	54	46	0	0	0	0	0	100	0	13
2017	PM-06	63	34	2	1	0	0	0	97	1	104
2014	PM	51	30	9	7	3	0	0	81	10	193
2014	PM-01	30	37	16	10	7	0	0	67	16	60
2014	PM-04	42	42	5	5	5	0	0	84	11	19
2014	PM-05	57	22	5	16	0	0	0	79	16	19
2014	PM-06	67	24	6	3	0	0	0	91	3	90
2011	PM	33	38	16	7	6	1	0	71	13	183
2011	PM-01	20	43	18	8	11	0	0	62	20	61
2011	PM-04	40	25	35	0	0	0	0	65	0	20
2011	PM-05	25	49	10	10	7	0	0	74	16	61
2011	PM-06	63	20	10	7	0	0	0	83	7	30
2008	PM	34	46	9	8	3	0	0	79	11	149
2008	PM-01	17	52	11	13	7	0	0	70	20	46
2008	PM-03	25	50	17	8	0	0	0	75	8	12
2008	PM-05	28	52	9	7	4	0	0	80	11	54
2008	PM-06	68	29	0	3	0	0	0	97	3	31

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	56	31	7	3	3	1	0	87	6	183
2018	PM-01	35	27	22	8	8	0	0	63	16	51
2018	PM-04	46	31	15	8	0	0	0	77	8	13
2018	PM-05	30	50	0	10	0	10	0	89	11	10
2018	PM-06	71	28	0	0	1	0	0	99	1	103
2017	PM	56	30	5	5	5	0	0	86	9	178
2017	PM-01	29	35	12	9	14	0	0	64	24	42
2017	PM-04	42	39	6	6	6	0	0	81	13	16
2017	PM-05	54	46	0	0	0	0	0	100	0	13
2017	PM-06	71	23	3	3	1	0	0	93	4	103
2014	PM	53	34	7	4	3	0	0	86	7	192
2014	PM-01	37	29	18	7	8	0	0	66	15	59
2014	PM-04	37	53	0	11	0	0	0	89	11	19
2014	PM-05	57	32	5	5	0	0	0	90	5	19
2014	PM-06	68	31	1	0	0	0	0	99	0	90
2011	PM	33	43	10	7	8	0	0	76	14	184
2011	PM-01	27	38	11	8	16	0	0	65	24	63
2011	PM-04	25	60	10	5	0	0	0	85	5	20
2011	PM-05	25	48	10	10	7	0	0	73	17	60
2011	PM-06	57	37	7	0	0	0	0	93	0	30
2008	PM	39	43	7	6	4	0	1	82	10	149
2008	PM-01	20	43	17	11	7	0	2	64	18	46
2008	PM-03	25	67	8	0	0	0	0	92	0	12
2008	PM-05	37	48	2	7	6	0	0	85	13	54
2008	PM-06	71	29	0	0	0	0	0	100	0	31

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	34	30	13	12	10	1	1	65	22	186
2018	PM-01	37	29	17	12	2	2	2	68	14	52
2018	PM-04	36	36	14	14	0	0	0	71	14	14
2018	PM-05	40	50	10	0	0	0	0	90	0	10
2018	PM-06	33	25	12	14	16	0	0	58	31	104
2017	PM	28	38	11	15	8	0	1	66	23	178
2017	PM-01	22	49	17	7	2	0	2	73	10	41
2017	PM-04	39	45	6	5	5	0	0	84	10	16
2017	PM-05	46	38	15	0	0	0	0	85	0	13
2017	PM-06	26	32	9	21	13	0	0	58	34	104
2014	PM	31	32	13	13	10	0	1	64	23	193
2014	PM-01	25	45	22	7	2	0	0	70	8	60
2014	PM-04	58	32	5	5	0	0	0	89	5	19
2014	PM-05	64	21	5	0	10	0	0	84	10	19
2014	PM-06	22	26	10	23	18	0	1	48	42	90
2011	PM	31	41	16	6	4	2	1	74	10	184
2011	PM-01	30	37	17	8	6	2	0	68	15	63
2011	PM-04	25	55	10	5	5	0	0	80	10	20
2011	PM-05	27	47	17	7	2	2	0	75	8	60
2011	PM-06	40	40	13	3	0	3	0	83	3	30

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	45	38	8	9	2	82	10	186
2018	PM-01	37	38	13	10	2	75	12	52
2018	PM-04	43	36	0	21	0	79	21	14
2018	PM-05	40	50	10	0	0	90	0	10
2018	PM-06	49	36	6	8	2	85	10	104
2017	PM	36	48	6	7	3	84	10	178
2017	PM-01	24	43	11	19	2	67	21	42
2017	PM-04	26	48	6	6	13	74	19	16
2017	PM-05	38	62	0	0	0	100	0	13
2017	PM-06	44	46	4	3	3	90	6	103
2014	PM	38	43	10	6	4	80	10	193
2014	PM-01	26	45	15	7	7	72	14	60
2014	PM-04	37	53	0	11	0	89	11	19
2014	PM-05	47	27	16	10	0	74	10	19
2014	PM-06	46	40	8	3	3	86	7	90
2011	PM	28	41	15	10	5	70	16	184
2011	PM-01	21	48	14	13	5	68	17	63
2011	PM-04	35	35	20	10	0	70	10	20
2011	PM-05	17	43	18	13	8	60	22	60
2011	PM-06	60	27	7	3	3	87	7	30
2008	PM	30	42	17	7	5	72	11	149
2008	PM-01	24	43	17	11	4	67	15	46
2008	PM-03	25	58	17	0	0	83	0	12
2008	PM-05	19	48	17	7	9	67	17	54
2008	PM-06	61	29	6	3	0	90	3	31

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	17	34	17	15	17	0	51	32	185
2018	PM-01	10	37	22	18	14	0	47	31	51
2018	PM-04	29	43	21	7	0	0	71	7	14
2018	PM-05	10	60	0	20	10	0	70	30	10
2018	PM-06	20	29	15	13	22	0	49	36	104
2017	PM	17	34	12	21	15	0	52	36	178
2017	PM-01	12	38	14	19	17	0	50	36	42
2017	PM-04	37	32	0	24	6	0	69	31	16
2017	PM-05	31	31	0	31	8	0	62	38	13
2017	PM-06	16	32	15	20	18	0	47	38	103
2014	PM	18	34	18	15	16	1	51	31	193
2014	PM-01	10	36	22	13	17	2	47	31	60
2014	PM-04	32	47	5	5	11	0	79	16	19
2014	PM-05	16	58	5	10	10	0	74	21	19
2014	PM-06	21	21	20	20	18	0	42	38	90
2011	PM	16	29	18	21	16	0	45	37	185
2011	PM-01	14	30	21	11	24	0	44	35	63
2011	PM-04	25	35	15	10	15	0	60	25	20
2011	PM-05	7	28	18	31	16	0	34	48	61
2011	PM-06	27	30	13	27	3	0	57	30	30

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	31	45	9	9	6	1	76	15	183
2018	PM-01	29	48	8	12	4	0	77	15	52
2018	PM-04	36	43	21	0	0	0	79	0	14
2018	PM-05	0	70	0	20	10	0	70	30	10
2018	PM-06	36	40	10	6	8	1	76	14	101
2017	PM	28	48	13	6	5	0	76	10	178
2017	PM-01	17	62	11	7	2	0	79	9	42
2017	PM-04	18	44	19	19	0	0	61	19	16
2017	PM-05	31	38	15	15	0	0	69	15	13
2017	PM-06	35	44	13	2	7	0	79	9	103

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	57	34	5	3	1	1	0	91	4	184
2018	PM-01	50	40	8	0	0	2	0	92	0	52
2018	PM-04	64	36	0	0	0	0	0	100	0	14
2018	PM-05	50	40	0	10	0	0	0	90	10	10
2018	PM-06	58	30	5	5	2	0	0	88	7	102
2017	PM	43	44	8	2	2	1	0	87	5	178
2017	PM-01	32	48	9	5	5	2	0	81	10	42
2017	PM-04	29	58	13	0	0	0	0	87	0	16
2017	PM-05	62	38	0	0	0	0	0	100	0	13
2017	PM-06	47	41	8	2	2	0	0	88	4	103
2014	PM	43	42	9	3	3	0	0	85	6	193
2014	PM-01	32	48	11	3	5	0	0	80	9	60
2014	PM-04	47	42	5	0	5	0	0	89	5	19
2014	PM-05	53	42	0	0	5	0	0	95	5	19
2014	PM-06	48	38	10	3	1	0	0	86	4	90
2011	PM	42	37	6	8	6	1	1	80	14	185
2011	PM-01	40	38	8	6	8	0	0	78	14	63
2011	PM-04	60	30	5	0	0	0	5	95	0	20
2011	PM-05	31	39	7	16	5	2	0	72	22	61
2011	PM-06	57	37	3	0	3	0	0	93	3	30
2008	PM	48	39	7	3	1	1	1	88	5	148
2008	PM-01	47	44	2	2	2	2	0	93	5	45
2008	PM-03	50	42	8	0	0	0	0	92	0	12
2008	PM-05	37	43	9	7	2	0	2	81	9	54
2008	PM-06	71	26	3	0	0	0	0	97	0	31

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	26	31	16	10	16	1	57	26	184
2018	PM-01	23	42	19	6	8	2	67	14	52
2018	PM-04	43	36	14	0	7	0	79	7	14
2018	PM-05	40	30	10	10	10	0	70	20	10
2018	PM-06	24	24	17	14	23	0	47	36	102
2017	PM	24	35	14	14	14	0	59	28	177
2017	PM-01	15	41	23	12	9	0	56	21	42
2017	PM-04	32	36	13	13	6	0	68	19	16
2017	PM-05	31	54	0	15	0	0	85	15	13
2017	PM-06	26	30	10	16	19	0	56	35	102

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	60	31	9	1	0	91	1	180
2018	PM-01	48	35	17	0	0	83	0	52
2018	PM-04	46	31	23	0	0	77	0	13
2018	PM-05	50	40	10	0	0	90	0	10
2018	PM-06	69	27	3	1	0	96	1	99
2017	PM	60	31	6	3	0	92	3	180
2017	PM-01	50	35	12	2	0	86	2	42
2017	PM-04	49	19	19	13	0	68	13	16
2017	PM-05	46	54	0	0	0	100	0	13
2017	PM-06	68	28	2	2	0	96	2	105
2014	PM	65	25	7	1	2	91	3	192
2014	PM-01	60	25	11	0	3	85	3	60
2014	PM-04	68	21	11	0	0	89	0	19
2014	PM-05	64	31	5	0	0	95	0	19
2014	PM-06	71	24	2	2	1	94	3	89
2011	PM	56	30	9	4	2	86	5	184
2011	PM-01	56	27	8	5	3	84	8	62
2011	PM-04	65	25	10	0	0	90	0	20
2011	PM-05	48	36	8	7	2	84	8	61
2011	PM-06	63	27	10	0	0	90	0	30

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	23	34	17	13	14	57	26	182
2018	PM-01	16	41	25	10	8	57	18	51
2018	PM-04	50	43	0	7	0	93	7	14
2018	PM-05	10	60	10	10	10	70	20	10
2018	PM-06	24	27	16	14	20	50	34	101
2017	PM	25	36	13	14	11	61	25	180
2017	PM-01	20	45	21	9	5	64	14	42
2017	PM-04	37	31	0	19	13	68	32	16
2017	PM-05	38	46	0	0	15	85	15	13
2017	PM-06	24	31	13	17	13	56	31	105
2014	PM	16	44	13	18	9	60	27	193
2014	PM-01	18	39	18	18	7	57	25	60
2014	PM-04	16	79	0	5	0	95	5	19
2014	PM-05	26	58	0	5	10	84	16	19
2014	PM-06	14	36	13	23	13	50	37	90
2011	PM	22	36	14	15	14	58	29	185
2011	PM-01	17	37	16	13	17	54	30	63
2011	PM-04	35	40	10	5	10	75	15	20
2011	PM-05	11	33	11	25	20	44	44	61
2011	PM-06	33	50	13	3	0	83	3	30

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	26	32	18	15	9	58	23	184
2018	PM-01	17	46	19	12	6	63	17	52
2018	PM-04	64	29	0	7	0	93	7	14
2018	PM-05	20	50	0	20	10	70	30	10
2018	PM-06	25	25	22	16	12	51	27	102
2017	PM	27	32	16	18	7	59	25	180
2017	PM-01	15	55	14	9	7	69	17	42
2017	PM-04	37	31	6	19	6	68	26	16
2017	PM-05	54	38	0	0	8	92	8	13
2017	PM-06	27	22	20	24	7	49	31	105
2014	PM	19	36	19	15	10	55	26	192
2014	PM-01	17	38	18	17	10	55	27	60
2014	PM-04	32	42	16	0	11	74	11	19
2014	PM-05	45	33	5	11	5	78	16	18
2014	PM-06	13	32	23	19	12	46	31	90

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	21	34	13	19	13	0	0	55	32	183
2018	PM-01	18	53	18	6	6	0	0	71	12	51
2018	PM-04	29	43	14	14	0	0	0	71	14	14
2018	PM-05	20	40	0	40	0	0	0	60	40	10
2018	PM-06	23	23	13	23	20	0	0	45	42	102
2017	PM	24	32	15	18	11	0	0	56	29	180
2017	PM-01	17	48	21	12	2	0	0	65	14	42
2017	PM-04	37	37	13	6	6	0	0	74	13	16
2017	PM-05	31	46	8	15	0	0	0	77	15	13
2017	PM-06	24	24	12	23	17	0	0	47	40	105
2014	PM	21	37	16	11	14	0	0	59	25	193
2014	PM-01	23	39	28	5	5	0	0	62	10	60
2014	PM-04	32	58	0	0	11	0	0	89	11	19
2014	PM-05	31	43	0	10	16	0	0	74	26	19
2014	PM-06	17	32	12	18	21	0	0	49	39	90
2011	PM	22	40	17	15	6	1	1	62	21	184
2011	PM-01	17	41	17	17	5	2	0	60	23	63
2011	PM-04	35	45	10	0	10	0	0	80	10	20
2011	PM-05	13	35	18	22	10	0	2	49	32	60
2011	PM-06	33	47	13	7	0	0	0	80	7	30

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	44	37	10	6	3	0	0	81	9	182
2018	PM-01	43	39	12	4	2	0	0	82	6	51
2018	PM-04	29	43	14	14	0	0	0	71	14	14
2018	PM-05	50	30	0	20	0	0	0	80	20	10
2018	PM-06	46	36	10	5	4	0	0	81	9	101
2017	PM	40	45	7	5	3	0	0	85	8	178
2017	PM-01	30	51	10	7	2	0	0	81	10	41
2017	PM-04	37	43	0	0	19	0	0	81	19	16
2017	PM-05	69	31	0	0	0	0	0	100	0	13
2017	PM-06	41	44	9	6	1	0	0	84	7	104
2014	PM	42	41	10	5	2	1	0	83	7	193
2014	PM-01	39	43	12	2	5	0	0	82	7	60
2014	PM-04	42	42	0	16	0	0	0	84	16	19
2014	PM-05	52	27	21	0	0	0	0	79	0	19
2014	PM-06	44	40	8	6	1	1	0	85	7	90
2011	PM	33	43	14	6	4	0	1	76	10	185
2011	PM-01	29	44	14	5	6	0	2	74	11	63
2011	PM-04	35	50	10	5	0	0	0	85	5	20
2011	PM-05	21	49	15	10	5	0	0	70	15	61
2011	PM-06	60	20	17	3	0	0	0	80	3	30
2008	PM	38	42	13	5	2	0	0	80	7	149
2008	PM-01	28	46	20	4	2	0	0	74	7	46
2008	PM-03	33	42	25	0	0	0	0	75	0	12
2008	PM-05	31	44	13	7	4	0	0	76	11	54
2008	PM-06	65	32	0	3	0	0	0	97	3	31

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	24	34	20	13	9	1	0	58	22	184
2018	PM-01	43	39	10	6	2	0	0	82	8	51
2018	PM-04	14	57	21	7	0	0	0	71	7	14
2018	PM-06	16	27	25	15	15	1	0	44	31	104
2017	PM	27	35	16	11	11	0	0	61	22	179
2017	PM-01	31	39	20	10	0	0	0	71	10	41
2017	PM-04	58	37	5	0	0	0	0	95	0	16
2017	PM-05	15	62	8	8	8	0	0	77	15	13
2017	PM-06	22	29	18	13	18	0	0	50	32	105
2014	PM	36	27	17	11	9	0	1	63	20	192
2014	PM-01	44	39	14	0	2	0	2	84	2	59
2014	PM-04	58	26	11	5	0	0	0	84	5	19
2014	PM-05	36	38	10	5	10	0	0	74	16	19
2014	PM-06	27	18	21	20	14	0	0	44	34	90
2011	PM	38	36	15	4	6	1	1	75	10	185
2011	PM-01	30	35	19	6	10	0	0	65	16	63
2011	PM-04	35	45	10	10	0	0	0	80	10	20
2011	PM-05	39	36	15	2	5	2	2	78	7	61
2011	PM-06	43	37	13	3	3	0	0	80	7	30
2008	PM	32	46	13	6	3	0	0	78	9	149
2008	PM-01	37	39	11	4	9	0	0	76	13	46
2008	PM-03	17	50	17	17	0	0	0	67	17	12
2008	PM-05	35	46	11	6	2	0	0	81	7	54
2008	PM-06	19	58	16	6	0	0	0	77	6	31

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	12	28	29	21	6	3	1	28	42	185
2018	PM-01	14	27	35	16	8	0	0	24	41	51
2018	PM-04	7	57	14	14	0	7	0	15	69	14
2018	PM-05	10	40	30	10	10	0	0	20	50	10
2018	PM-06	13	22	28	25	6	4	2	33	38	104
2017	PM	13	22	32	18	9	3	3	29	38	179
2017	PM-01	12	33	26	19	10	0	0	29	45	42
2017	PM-04	10	19	39	13	13	0	6	28	31	16
2017	PM-05	23	31	38	8	0	0	0	8	54	13
2017	PM-06	13	18	31	20	10	5	4	33	34	104
2014	PM	5	18	33	30	10	1	4	42	24	192
2014	PM-01	5	32	25	24	12	0	2	36	39	59
2014	PM-04	16	21	58	5	0	0	0	5	37	19
2014	PM-05	16	5	21	38	16	0	5	56	22	19
2014	PM-06	0	11	36	36	11	1	6	50	12	90
2011	PM	15	26	30	18	8	1	2	27	42	185
2011	PM-01	16	30	22	19	10	0	3	30	48	63
2011	PM-04	20	40	25	15	0	0	0	15	60	20
2011	PM-05	15	25	43	11	3	2	2	15	41	61
2011	PM-06	10	13	23	33	17	3	0	52	24	30
2008	PM	10	26	32	19	9	3	0	30	37	149
2008	PM-01	13	26	30	17	9	4	0	27	41	46
2008	PM-03	17	42	33	8	0	0	0	8	58	12
2008	PM-05	11	24	31	26	6	2	0	32	36	54
2008	PM-06	3	23	35	13	19	6	0	34	28	31

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	19	25	29	21	4	1	1	25	45	182
2018	PM-01	14	35	20	27	4	0	0	31	49	51
2018	PM-04	15	31	38	8	0	8	0	8	50	13
2018	PM-05	20	0	50	20	10	0	0	30	20	10
2018	PM-06	21	23	28	20	4	1	2	25	46	103
2017	PM	16	21	30	18	9	3	3	28	40	179
2017	PM-01	26	18	26	24	3	2	0	27	46	42
2017	PM-04	11	26	37	0	19	0	6	21	40	16
2017	PM-05	15	38	31	0	0	0	15	0	64	13
2017	PM-06	14	19	28	21	11	5	3	34	36	104
2014	PM	6	25	32	22	12	1	2	35	33	193
2014	PM-01	5	32	28	18	13	2	2	32	39	60
2014	PM-04	16	26	47	11	0	0	0	11	42	19
2014	PM-05	5	26	27	26	10	0	5	38	33	19
2014	PM-06	6	21	32	23	16	1	1	40	27	90
2011	PM	19	23	28	17	11	1	1	29	43	184
2011	PM-01	24	16	33	14	13	0	0	27	40	63
2011	PM-04	25	20	35	15	0	0	5	16	47	20
2011	PM-05	20	30	28	13	7	3	0	20	51	61
2011	PM-06	7	20	20	30	23	0	0	53	27	30
2008	PM	9	17	32	23	12	3	3	37	29	149
2008	PM-01	9	15	30	22	17	2	4	42	26	46
2008	PM-03	0	25	50	25	0	0	0	25	25	12
2008	PM-05	9	15	35	22	11	4	4	36	26	54
2008	PM-06	13	23	19	23	13	6	3	39	39	31

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	11	15	25	30	10	2	7	44	29	183
2018	PM-01	12	20	38	24	6	0	0	30	32	50
2018	PM-04	29	29	21	14	0	7	0	15	62	14
2018	PM-05	10	0	40	40	10	0	0	50	10	10
2018	PM-06	10	13	16	35	13	2	13	55	26	104
2017	PM	5	12	30	23	14	3	12	44	20	179
2017	PM-01	5	16	46	14	12	2	5	28	22	42
2017	PM-04	11	32	32	11	7	0	6	19	46	16
2017	PM-05	23	15	23	23	15	0	0	38	38	13
2017	PM-06	3	7	25	29	16	4	16	57	12	104
2014	PM	5	12	30	26	15	3	9	46	20	193
2014	PM-01	7	17	34	16	16	3	5	36	26	60
2014	PM-04	16	21	42	16	5	0	0	21	37	19
2014	PM-05	10	10	26	22	21	0	10	48	23	19
2014	PM-06	1	7	28	33	16	3	12	58	9	90
2011	PM	13	20	28	23	8	3	4	34	35	183
2011	PM-01	15	13	34	23	8	5	3	33	30	62
2011	PM-04	15	30	35	15	5	0	0	20	45	20
2011	PM-05	15	20	33	20	3	3	7	25	38	61
2011	PM-06	7	23	10	40	17	0	3	59	31	30
2008	PM	7	20	31	19	14	4	4	36	30	149
2008	PM-01	9	20	33	15	11	9	4	30	33	46
2008	PM-03	8	33	42	17	0	0	0	17	42	12
2008	PM-05	11	19	28	19	17	0	7	38	32	54
2008	PM-06	0	19	29	29	16	6	0	48	21	31

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	14	16	33	24	10	1	2	35	31	181
2018	PM-01	4	10	30	32	22	2	0	55	14	50
2018	PM-04	0	14	50	29	0	7	0	31	15	14
2018	PM-05	0	0	60	30	10	0	0	40	0	10
2018	PM-06	23	20	30	17	6	0	3	24	45	103
2017	PM	19	21	23	27	9	1	1	36	41	177
2017	PM-01	14	19	26	31	10	0	0	41	33	42
2017	PM-04	0	26	30	24	13	0	6	40	28	16
2017	PM-05	8	0	31	54	8	0	0	62	8	13
2017	PM-06	26	26	20	21	7	1	0	28	52	102
2014	PM	17	18	30	20	15	0	1	36	34	193
2014	PM-01	4	13	37	18	26	0	2	45	17	60
2014	PM-04	0	16	53	26	5	0	0	32	16	19
2014	PM-05	5	10	16	38	26	0	5	67	16	19
2014	PM-06	31	22	22	16	9	0	0	24	53	90
2011	PM	6	14	35	30	12	1	3	43	21	185
2011	PM-01	11	13	29	32	14	0	2	47	24	63
2011	PM-04	10	20	40	25	5	0	0	30	30	20
2011	PM-05	2	16	41	25	8	2	7	36	20	61
2011	PM-06	0	10	40	33	17	0	0	50	10	30
2008	PM	2	15	39	25	16	2	1	42	18	147
2008	PM-01	2	24	31	20	18	2	2	40	28	45
2008	PM-03	0	17	58	17	8	0	0	25	17	12
2008	PM-05	4	15	38	26	15	0	2	42	19	53
2008	PM-06	0	3	45	29	16	6	0	48	3	31

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	23	24	34	10	6	2	2	16	49	185
2018	PM-01	13	23	38	13	10	0	2	24	37	52
2018	PM-04	14	43	29	7	0	7	0	8	62	14
2018	PM-05	0	30	40	20	10	0	0	30	30	10
2018	PM-06	33	21	30	7	5	3	2	12	57	104
2017	PM	28	22	28	13	7	1	1	21	51	178
2017	PM-01	22	22	39	12	5	0	0	17	43	41
2017	PM-04	24	26	24	6	13	0	6	21	53	16
2017	PM-05	23	23	38	15	0	0	0	15	46	13
2017	PM-06	33	21	23	13	8	1	1	21	55	104
2014	PM	24	23	29	14	8	1	1	23	48	193
2014	PM-01	14	20	38	15	13	0	0	28	34	60
2014	PM-04	21	21	53	5	0	0	0	5	42	19
2014	PM-05	16	27	16	16	16	0	10	35	48	19
2014	PM-06	32	26	20	16	6	1	0	21	58	90
2011	PM	16	24	33	14	9	1	3	24	42	184
2011	PM-01	25	27	27	11	10	0	0	21	52	63
2011	PM-04	25	35	35	5	0	0	0	5	60	20
2011	PM-05	12	23	30	18	7	2	8	28	39	60
2011	PM-06	3	17	50	13	17	0	0	30	20	30
2008	PM	10	27	33	16	11	1	3	27	38	147
2008	PM-01	13	26	39	13	9	0	0	22	39	46
2008	PM-03	25	17	42	8	8	0	0	17	42	12
2008	PM-05	4	30	31	17	11	2	6	30	36	54
2008	PM-06	10	34	21	21	10	0	3	32	46	29

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	16	23	31	20	6	3	1	27	41	184
2018	PM-01	27	22	25	18	6	0	2	24	50	51
2018	PM-04	7	43	29	7	7	7	0	15	54	14
2018	PM-05	10	10	50	20	10	0	0	30	20	10
2018	PM-06	13	23	31	23	6	4	1	30	37	104
2017	PM	15	24	24	19	14	2	1	34	41	178
2017	PM-01	17	38	22	17	3	3	0	20	57	41
2017	PM-04	6	24	31	13	19	0	6	35	33	16
2017	PM-05	8	15	15	46	15	0	0	62	23	13
2017	PM-06	16	19	25	18	16	3	1	36	37	104
2014	PM	13	22	32	17	10	3	3	29	37	192
2014	PM-01	19	25	34	8	11	2	0	20	45	60
2014	PM-04	22	33	39	6	0	0	0	6	56	18
2014	PM-05	16	17	21	21	10	5	10	37	38	19
2014	PM-06	7	19	31	23	12	3	4	39	28	90
2011	PM	13	19	27	26	11	2	3	39	33	183
2011	PM-01	24	24	23	19	8	0	2	28	49	62
2011	PM-04	15	30	25	20	5	0	5	26	47	20
2011	PM-05	10	15	27	27	12	5	5	43	28	60
2011	PM-06	0	7	37	40	17	0	0	57	7	30
2008	PM	10	20	28	21	16	2	3	38	32	148
2008	PM-01	9	22	31	16	16	2	4	33	33	45
2008	PM-03	17	25	33	17	0	0	8	18	45	12
2008	PM-05	11	15	28	19	24	2	2	44	27	54
2008	PM-06	6	23	29	35	3	3	0	40	30	31

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	18	19	36	18	5	2	3	24	38	182
2018	PM-01	16	16	39	20	4	4	2	25	33	51
2018	PM-04	14	43	29	7	0	7	0	8	62	14
2018	PM-05	10	20	30	30	10	0	0	40	30	10
2018	PM-06	21	17	36	17	6	1	3	23	39	102
2017	PM	11	20	36	17	10	2	4	29	32	179
2017	PM-01	7	30	31	19	5	2	5	26	40	42
2017	PM-04	6	13	51	0	18	5	6	20	22	16
2017	PM-05	23	15	46	8	0	0	8	8	42	13
2017	PM-06	11	16	37	18	13	2	3	32	29	104
2014	PM	11	22	35	19	9	1	3	29	34	192
2014	PM-01	9	19	39	22	10	0	2	33	28	59
2014	PM-04	11	32	42	11	5	0	0	16	42	19
2014	PM-05	16	10	36	6	16	5	10	26	31	19
2014	PM-06	12	23	32	21	8	1	2	30	37	90

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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	18	33	20	11	7	8	2	57	20	186
2018	PM-01	23	44	17	8	4	4	0	70	12	52
2018	PM-04	21	43	7	7	0	14	7	82	9	14
2018	PM-05	10	20	20	30	10	10	0	33	44	10
2018	PM-06	15	29	24	12	9	10	2	50	23	104
2017	PM	19	38	15	12	4	9	3	64	18	180
2017	PM-01	19	45	9	12	2	10	2	73	16	42
2017	PM-04	19	45	11	19	0	0	5	68	20	16
2017	PM-05	23	46	8	15	8	0	0	69	23	13
2017	PM-06	19	33	18	12	5	11	3	60	19	105
2014	PM	26	33	19	11	5	4	2	63	17	193
2014	PM-01	26	33	24	10	5	2	0	60	15	60
2014	PM-04	37	37	11	5	11	0	0	74	16	19
2014	PM-05	26	48	16	5	5	0	0	74	10	19
2014	PM-06	24	29	18	14	3	7	4	60	20	90

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	39	34	9	10	6	2	74	16	186
2018	PM-01	42	38	8	6	6	0	81	12	52
2018	PM-04	57	36	7	0	0	0	93	0	14
2018	PM-05	50	20	20	10	0	0	70	10	10
2018	PM-06	34	32	10	13	9	3	67	23	104
2017	PM	37	36	9	12	5	2	74	17	180
2017	PM-01	34	38	9	12	7	0	71	19	42
2017	PM-04	50	37	13	0	0	0	87	0	16
2017	PM-05	38	46	0	8	8	0	85	15	13
2017	PM-06	36	32	10	14	5	3	70	20	105
2014	PM	42	36	12	7	3	1	78	10	193
2014	PM-01	35	43	11	9	2	0	78	10	60
2014	PM-04	63	21	11	5	0	0	84	5	19
2014	PM-05	58	26	5	5	5	0	84	10	19
2014	PM-06	40	36	12	8	3	1	76	11	90

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	8	26	16	26	11	10	3	40	42	186
2018	PM-01	10	31	19	19	8	10	4	47	31	52
2018	PM-04	7	43	14	7	0	21	7	70	10	14
2018	PM-05	0	10	20	40	10	10	10	13	63	10
2018	PM-06	8	23	15	30	14	9	1	34	49	104
2017	PM	3	24	24	15	14	18	2	34	37	179
2017	PM-01	2	28	28	12	19	10	0	34	35	42
2017	PM-04	0	48	21	7	5	12	7	60	15	15
2017	PM-05	8	15	23	15	0	23	15	38	25	13
2017	PM-06	3	20	21	18	15	22	1	29	43	105
2014	PM	9	22	19	21	16	12	1	36	42	193
2014	PM-01	10	18	27	25	17	3	0	29	44	60
2014	PM-04	16	32	21	21	0	11	0	53	24	19
2014	PM-05	16	12	10	5	26	26	5	40	45	19
2014	PM-06	7	24	16	23	16	13	1	36	45	90

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	51	37	9	2	1	88	3	185
2018	PM-01	42	50	4	4	0	92	4	52
2018	PM-04	71	29	0	0	0	100	0	14
2018	PM-05	40	40	20	0	0	80	0	10
2018	PM-06	52	32	12	2	2	84	4	103
2017	PM	45	40	8	5	2	85	7	179
2017	PM-01	26	59	9	0	5	85	5	42
2017	PM-04	46	33	14	7	0	79	7	15
2017	PM-05	38	38	8	15	0	77	15	13
2017	PM-06	54	32	7	6	1	87	7	105
2014	PM	45	42	7	6	0	87	6	193
2014	PM-01	39	41	15	5	0	80	5	60
2014	PM-04	42	53	0	5	0	95	5	19
2014	PM-05	58	26	5	10	0	84	10	19
2014	PM-06	49	42	4	4	0	91	4	90

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	35	45	11	8	1	1	80	9	186
2018	PM-01	33	52	10	6	0	0	85	6	52
2018	PM-04	71	29	0	0	0	0	100	0	14
2018	PM-05	30	50	0	20	0	0	80	20	10
2018	PM-06	32	42	14	10	1	1	75	11	104

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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	35	38	11	9	7	0	0	72	16	184
2018	PM-01	31	38	19	8	4	0	0	69	12	52
2018	PM-04	43	43	7	0	7	0	0	86	7	14
2018	PM-05	20	60	10	0	10	0	0	80	10	10
2018	PM-06	36	35	8	13	8	0	0	72	21	102
2017	PM	32	44	11	9	4	0	0	75	13	180
2017	PM-01	26	47	17	7	2	0	0	74	10	42
2017	PM-04	50	39	6	5	0	0	0	89	5	16
2017	PM-05	31	38	15	8	8	0	0	69	15	13
2017	PM-06	32	43	9	12	5	0	0	75	16	105
2014	PM	27	44	11	10	7	0	0	71	18	193
2014	PM-01	23	46	8	13	10	0	0	69	23	60
2014	PM-04	42	37	11	5	5	0	0	79	11	19
2014	PM-05	22	47	26	5	0	0	0	69	5	19
2014	PM-06	28	43	11	10	8	0	0	71	18	90
2011	PM	28	33	20	10	8	1	1	62	18	184
2011	PM-01	30	38	16	6	10	0	0	68	16	63
2011	PM-04	30	25	25	15	5	0	0	55	20	20
2011	PM-05	22	28	27	10	12	2	0	51	22	60
2011	PM-06	30	40	10	13	3	0	3	72	17	30
2008	PM	25	34	15	16	8	1	1	60	25	149
2008	PM-01	26	32	15	17	11	0	0	57	28	47
2008	PM-03	17	42	25	8	8	0	0	58	17	12
2008	PM-05	20	30	17	19	11	2	2	52	31	54
2008	PM-06	33	33	13	17	0	3	0	69	17	30

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	45	32	13	5	3	1	0	78	9	185
2018	PM-01	46	27	27	0	0	0	0	73	0	52
2018	PM-04	57	36	0	7	0	0	0	93	7	14
2018	PM-05	40	30	20	0	10	0	0	70	10	10
2018	PM-06	44	34	8	8	5	2	0	79	13	103
2017	PM	37	37	9	12	4	2	0	75	16	180
2017	PM-01	31	38	12	17	2	0	0	69	19	42
2017	PM-04	50	19	11	13	0	6	0	74	14	16
2017	PM-05	46	31	0	15	8	0	0	77	23	13
2017	PM-06	37	38	9	10	5	2	0	77	15	105
2014	PM	42	34	11	7	2	3	1	79	10	193
2014	PM-01	53	22	18	3	2	2	0	76	5	60
2014	PM-04	47	32	5	11	5	0	0	79	16	19
2014	PM-05	36	38	10	16	0	0	0	74	16	19
2014	PM-06	38	40	8	8	2	4	0	81	10	90
2011	PM	34	36	14	8	4	4	1	73	13	183
2011	PM-01	35	35	13	6	5	5	2	75	12	63
2011	PM-04	30	25	15	25	5	0	0	55	30	20
2011	PM-05	27	37	22	3	5	5	0	68	9	59
2011	PM-06	47	37	0	7	3	7	0	89	11	30
2008	PM	35	32	15	7	7	5	0	71	14	150
2008	PM-01	34	26	21	4	6	9	0	65	12	47
2008	PM-03	25	33	17	25	0	0	0	58	25	12
2008	PM-05	31	35	13	4	13	4	0	69	17	54
2008	PM-06	48	32	6	10	0	3	0	83	10	31

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	44	34	9	9	3	1	1	79	12	183
2018	PM-01	42	42	8	6	0	0	2	86	6	52
2018	PM-04	46	46	0	8	0	0	0	92	8	13
2018	PM-05	30	40	10	10	10	0	0	70	20	10
2018	PM-06	46	27	11	11	4	1	0	74	15	102
2017	PM	38	39	9	9	4	0	1	78	14	179
2017	PM-01	29	50	12	9	0	0	0	79	9	42
2017	PM-04	31	58	11	0	0	0	0	89	0	16
2017	PM-05	54	15	0	15	8	0	8	75	25	13
2017	PM-06	42	33	9	10	7	0	0	75	16	104
2014	PM	40	33	13	11	3	0	0	73	14	193
2014	PM-01	48	32	11	5	3	0	0	80	8	60
2014	PM-04	42	37	11	11	0	0	0	79	11	19
2014	PM-05	31	32	16	21	0	0	0	64	21	19
2014	PM-06	37	31	16	13	3	0	0	68	17	90
2011	PM	36	38	10	10	6	1	0	74	16	183
2011	PM-01	41	38	10	5	5	2	0	81	10	63
2011	PM-04	35	40	5	10	10	0	0	75	20	20
2011	PM-05	23	37	17	15	8	0	0	60	23	60
2011	PM-06	47	43	0	7	3	0	0	90	10	30
2008	PM	31	41	11	8	9	1	0	72	17	150
2008	PM-01	26	47	9	6	13	0	0	72	19	47
2008	PM-03	25	42	25	8	0	0	0	67	8	12
2008	PM-05	30	33	11	11	13	2	0	64	25	54
2008	PM-06	42	42	10	6	0	0	0	84	6	31

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	52	26	8	8	5	1	0	79	13	184
2018	PM-01	46	38	6	8	2	0	0	85	10	52
2018	PM-04	71	14	0	7	0	7	0	92	8	14
2018	PM-05	60	0	20	10	10	0	0	60	20	10
2018	PM-06	52	24	9	8	7	1	0	76	15	102
2017	PM	50	28	9	7	4	1	1	79	12	180
2017	PM-01	43	40	9	5	2	0	0	83	7	42
2017	PM-04	50	19	13	0	11	6	0	74	12	16
2017	PM-05	54	15	8	8	8	0	8	75	17	13
2017	PM-06	54	23	9	10	4	1	0	78	14	105

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	44	30	9	10	7	1	0	74	17	183
2018	PM-01	46	31	10	10	4	0	0	77	13	52
2018	PM-04	57	29	0	7	7	0	0	86	14	14
2018	PM-05	40	30	0	20	10	0	0	70	30	10
2018	PM-06	41	30	11	9	9	1	0	71	18	101
2017	PM	48	28	11	7	5	0	1	76	13	179
2017	PM-01	43	33	12	9	2	0	0	76	12	42
2017	PM-04	39	30	19	6	5	0	0	69	11	16
2017	PM-05	46	15	8	15	8	0	8	67	25	13
2017	PM-06	52	25	11	6	7	0	0	77	13	104
2014	PM	45	33	9	7	5	1	0	79	12	193
2014	PM-01	53	27	10	7	3	0	0	80	10	60
2014	PM-04	53	32	0	11	5	0	0	84	16	19
2014	PM-05	48	36	10	5	0	0	0	84	5	19
2014	PM-06	38	37	11	7	8	0	0	74	14	90

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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	13	53	20	13	0	0	0	67	13	15
2017	PM	5	47	5	20	5	5	11	63	31	19
2014	PM	26	48	9	17	0	0	0	74	17	23
2014	PM-04	31	31	13	25	0	0	0	63	25	16

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	22	30	22	10	9	8	56	20	184
2018	PM-01	22	36	26	6	6	4	60	13	50
2018	PM-04	36	43	14	0	0	7	85	0	14
2018	PM-05	10	40	30	20	0	0	50	20	10
2018	PM-06	23	24	19	13	12	10	52	27	104
2017	PM	21	33	18	13	8	7	58	23	180
2017	PM-01	12	41	26	12	7	3	54	19	42
2017	PM-04	13	37	13	24	0	13	58	28	16
2017	PM-05	15	46	15	15	0	8	67	17	13
2017	PM-06	27	27	16	11	11	8	58	24	105
2014	PM	20	31	21	14	5	9	56	21	193
2014	PM-01	23	27	23	11	5	10	56	19	60
2014	PM-04	26	53	16	0	5	0	79	5	19
2014	PM-05	21	38	10	21	5	5	62	27	19
2014	PM-06	18	27	22	18	6	10	49	26	90
2011	PM	13	27	24	11	17	8	43	31	184
2011	PM-01	6	27	26	11	18	11	38	33	62
2011	PM-04	30	25	30	5	5	5	58	11	20
2011	PM-05	7	23	28	10	25	8	32	38	61
2011	PM-06	23	37	13	13	10	3	62	24	30

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	15	31	23	15	15	2	1	47	30	184
2018	PM-01	14	36	28	10	8	2	2	52	19	50
2018	PM-04	29	36	21	14	0	0	0	64	14	14
2018	PM-05	10	30	20	20	10	10	0	44	33	10
2018	PM-06	14	27	21	16	20	1	0	42	37	104
2017	PM	10	31	18	28	11	1	0	42	39	180
2017	PM-01	7	26	31	26	9	0	0	34	36	42
2017	PM-04	6	31	26	24	6	7	0	40	33	16
2017	PM-05	8	46	15	23	8	0	0	54	31	13
2017	PM-06	13	30	12	30	13	1	0	44	44	105
2014	PM	14	33	16	20	15	2	0	48	35	193
2014	PM-01	16	33	27	15	7	2	0	50	22	60
2014	PM-04	16	53	11	11	11	0	0	68	21	19
2014	PM-05	10	43	5	31	10	0	0	53	42	19
2014	PM-06	14	26	12	24	22	1	0	40	47	90
2011	PM	12	24	21	18	23	3	0	37	42	185
2011	PM-01	11	17	22	21	25	3	0	30	48	63
2011	PM-04	25	30	15	15	10	5	0	58	26	20
2011	PM-05	7	23	20	20	30	2	0	30	50	61
2011	PM-06	13	40	20	13	10	3	0	55	24	30
2008	PM	17	28	22	17	13	3	0	46	31	150
2008	PM-01	9	26	26	17	17	4	0	36	36	46
2008	PM-03	17	25	42	8	8	0	0	42	17	12
2008	PM-05	15	28	15	24	15	4	0	44	40	54
2008	PM-06	26	35	19	10	6	3	0	63	17	31

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	11	26	25	19	15	4	39	35	183
2018	PM-01	6	34	36	14	4	6	43	19	50
2018	PM-04	14	43	7	36	0	0	57	36	14
2018	PM-05	10	20	30	20	10	10	33	33	10
2018	PM-06	15	19	20	19	22	4	35	43	103
2017	PM	8	25	21	29	13	4	34	44	180
2017	PM-01	5	24	35	21	12	2	30	34	42
2017	PM-04	6	32	13	29	13	7	41	45	16
2017	PM-05	0	46	15	31	8	0	46	38	13
2017	PM-06	10	22	16	32	14	6	34	49	105
2014	PM	10	21	22	26	15	6	33	44	193
2014	PM-01	10	18	27	28	9	8	30	40	60
2014	PM-04	11	32	26	21	11	0	42	32	19
2014	PM-05	10	32	10	21	21	5	45	44	19
2014	PM-06	11	19	18	28	20	4	31	50	90
2011	PM	6	25	21	23	18	8	33	44	183
2011	PM-01	10	6	27	35	11	11	18	52	63
2011	PM-04	5	50	20	5	15	5	58	21	20
2011	PM-05	2	22	13	23	32	8	25	60	60
2011	PM-06	3	59	17	14	3	3	64	18	29
2008	PM	5	26	23	26	9	11	35	40	150
2008	PM-01	0	30	26	21	11	13	34	37	47
2008	PM-03	8	25	25	25	17	0	33	42	12
2008	PM-05	6	26	15	35	7	11	35	48	54
2008	PM-06	13	16	32	19	6	13	33	30	31

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	11	25	21	23	19	1	36	43	183
2018	PM-01	12	28	32	18	8	2	41	27	50
2018	PM-04	21	21	14	36	7	0	43	43	14
2018	PM-05	10	20	20	30	10	10	33	44	10
2018	PM-06	10	21	18	24	26	0	31	50	103
2017	PM	9	33	16	25	14	3	43	40	179
2017	PM-01	7	39	23	19	9	2	47	29	42
2017	PM-04	13	31	13	32	0	11	49	36	16
2017	PM-05	0	38	15	23	23	0	38	46	13
2017	PM-06	10	29	14	28	17	2	40	46	104
2014	PM	12	27	23	21	15	3	39	37	193
2014	PM-01	11	30	27	16	15	0	42	32	60
2014	PM-04	21	37	16	21	5	0	58	26	19
2014	PM-05	10	43	10	16	10	10	59	29	19
2014	PM-06	11	20	23	24	19	2	32	44	90
2011	PM	8	29	17	25	19	2	37	45	183
2011	PM-01	8	19	21	29	24	0	27	52	63
2011	PM-04	5	45	25	10	15	0	50	25	20
2011	PM-05	3	16	15	38	25	3	20	64	61
2011	PM-06	10	66	10	7	3	3	79	11	29
2008	PM	9	35	19	23	9	4	46	34	150
2008	PM-01	4	32	26	21	15	2	37	37	47
2008	PM-03	17	42	8	25	8	0	58	33	12
2008	PM-05	11	33	19	20	11	6	47	33	54
2008	PM-06	10	39	13	32	0	6	52	34	31

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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	18	44	18	13	7	0	0	62	20	185
2018	PM-01	12	55	20	12	2	0	0	67	14	51
2018	PM-04	57	29	14	0	0	0	0	86	0	14
2018	PM-05	30	40	10	10	10	0	0	70	20	10
2018	PM-06	15	39	18	16	11	0	0	55	27	104
2017	PM	19	41	20	11	8	2	0	61	19	178
2017	PM-01	8	55	24	2	7	2	0	65	10	40
2017	PM-04	39	24	19	13	0	5	0	66	14	16
2017	PM-05	15	46	23	8	8	0	0	62	15	13
2017	PM-06	22	35	17	15	10	1	0	58	25	105
2014	PM	21	42	20	9	6	1	1	64	16	192
2014	PM-01	18	50	18	8	3	2	0	70	12	60
2014	PM-04	26	37	21	16	0	0	0	63	16	19
2014	PM-05	40	38	11	0	11	0	0	78	11	18
2014	PM-06	19	38	21	11	9	1	1	58	20	90
2011	PM	18	36	19	14	9	3	1	56	24	183
2011	PM-01	13	27	29	17	11	2	2	41	30	63
2011	PM-04	30	40	15	5	5	5	0	74	11	20
2011	PM-05	15	37	15	18	10	5	0	54	30	60
2011	PM-06	24	55	10	7	0	3	0	82	7	29

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	31	46	8	10	4	1	0	77	14	183
2018	PM-01	29	49	8	12	2	0	0	78	14	51
2018	PM-04	64	29	7	0	0	0	0	93	0	14
2018	PM-05	50	30	10	10	0	0	0	80	10	10
2018	PM-06	25	48	9	10	7	1	0	74	17	102
2017	PM	33	40	13	8	3	2	1	75	12	179
2017	PM-01	25	44	16	10	0	5	0	73	10	41
2017	PM-04	39	19	5	13	6	11	6	70	23	16
2017	PM-05	46	38	8	0	8	0	0	85	8	13
2017	PM-06	35	41	12	9	3	0	0	76	12	105
2014	PM	35	41	8	8	4	4	1	79	12	193
2014	PM-01	30	40	14	9	5	3	0	72	14	60
2014	PM-04	63	32	0	5	0	0	0	95	5	19
2014	PM-05	48	31	10	0	5	5	0	84	5	19
2014	PM-06	31	46	7	10	3	2	1	79	14	90
2011	PM	27	40	12	10	7	5	0	70	18	184
2011	PM-01	21	35	14	13	6	11	0	63	21	63
2011	PM-04	40	35	15	5	5	0	0	75	10	20
2011	PM-05	20	41	15	13	10	2	0	62	23	61
2011	PM-06	41	45	3	3	3	3	0	89	7	29
2008	PM	39	35	11	8	4	3	0	77	12	150
2008	PM-01	26	40	11	15	4	4	0	69	20	47
2008	PM-03	58	25	8	8	0	0	0	83	8	12
2008	PM-05	39	31	15	6	7	2	0	72	13	54
2008	PM-06	55	35	3	3	0	3	0	93	3	31

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	24	38	23	8	5	2	63	13	184
2018	PM-01	24	41	22	6	6	2	66	12	51
2018	PM-04	36	50	7	0	0	7	92	0	14
2018	PM-06	24	34	26	10	6	1	58	16	104

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	8	30	16	22	14	9	2	42	39	184
2018	PM-01	10	39	20	22	4	4	2	52	27	51
2018	PM-04	21	50	7	0	14	7	0	77	15	14
2018	PM-05	20	40	0	20	10	10	0	67	33	10
2018	PM-06	4	21	18	23	19	12	2	29	49	103
2017	PM	16	27	17	17	13	7	3	48	33	180
2017	PM-01	12	31	34	14	2	7	0	46	18	42
2017	PM-04	19	32	6	6	24	7	5	58	35	16
2017	PM-05	15	31	15	8	15	0	15	55	27	13
2017	PM-06	18	24	13	19	15	9	2	47	38	105
2014	PM	16	26	12	17	17	11	1	47	39	193
2014	PM-01	16	23	12	18	15	14	2	47	39	60
2014	PM-04	16	32	21	5	21	5	0	50	28	19
2014	PM-05	21	22	5	16	10	21	5	58	35	19
2014	PM-06	13	28	12	20	19	8	0	45	42	90
2011	PM	13	22	16	17	19	10	3	40	41	185
2011	PM-01	14	11	10	29	25	10	2	29	61	63
2011	PM-04	25	25	20	10	5	5	10	59	18	20
2011	PM-05	3	23	21	11	25	15	2	31	43	61
2011	PM-06	20	40	10	10	10	7	3	67	22	30

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	12	28	22	19	16	2	1	42	36	185
2018	PM-01	18	27	24	16	14	0	2	46	30	51
2018	PM-04	14	43	7	14	21	0	0	57	36	14
2018	PM-05	20	10	20	20	30	0	0	30	50	10
2018	PM-06	10	28	22	22	14	4	0	39	38	104
2017	PM	14	25	22	19	15	3	1	41	35	178
2017	PM-01	10	8	38	19	19	5	0	19	41	41
2017	PM-04	19	50	11	13	6	0	0	70	19	16
2017	PM-05	23	31	15	8	15	0	8	58	25	13
2017	PM-06	15	26	17	21	16	4	1	43	39	104
2014	PM	16	28	22	17	13	3	1	46	31	193
2014	PM-01	10	25	23	18	18	5	0	37	39	60
2014	PM-04	21	32	16	26	5	0	0	53	32	19
2014	PM-05	26	27	26	10	10	0	0	53	21	19
2014	PM-06	17	29	23	16	12	2	1	47	29	90
2011	PM	9	19	18	23	29	1	0	29	52	185
2011	PM-01	11	14	19	22	33	0	0	25	56	63
2011	PM-04	20	15	15	25	20	5	0	37	47	20
2011	PM-05	0	21	13	26	39	0	0	21	66	61
2011	PM-06	13	37	27	17	7	0	0	50	23	30
2008	PM	10	25	18	24	16	5	1	37	43	148
2008	PM-01	7	13	13	28	28	7	4	22	63	46
2008	PM-03	8	17	17	50	8	0	0	25	58	12
2008	PM-05	8	28	17	25	19	4	0	37	45	53
2008	PM-06	16	35	29	13	0	6	0	55	14	31

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	14	21	16	17	26	3	3	36	47	185
2018	PM-01	25	14	12	24	24	0	2	40	48	51
2018	PM-04	14	29	21	14	14	7	0	46	31	14
2018	PM-05	0	40	10	10	40	0	0	40	50	10
2018	PM-06	10	19	18	15	29	4	5	32	48	104
2017	PM	12	18	18	19	26	2	4	33	48	180
2017	PM-01	7	13	23	9	45	2	0	21	56	42
2017	PM-04	13	23	39	13	13	0	0	36	26	16
2017	PM-05	8	23	8	15	31	8	8	36	55	13
2017	PM-06	15	17	15	25	20	2	6	35	49	105
2014	PM	10	20	17	22	25	4	2	33	49	193
2014	PM-01	8	16	16	27	32	0	2	24	59	60
2014	PM-04	16	21	21	21	21	0	0	37	42	19
2014	PM-05	10	22	5	42	10	10	0	36	58	19
2014	PM-06	10	22	20	14	24	6	3	35	43	90
2011	PM	10	16	12	25	36	1	1	26	62	185
2011	PM-01	6	14	6	32	41	0	0	21	73	63
2011	PM-04	20	30	10	20	20	0	0	50	40	20
2011	PM-05	5	8	11	25	49	2	0	13	75	61
2011	PM-06	13	23	27	23	13	0	0	37	37	30
2008	PM	11	19	7	32	27	3	1	31	61	149
2008	PM-01	7	9	7	35	37	4	2	16	77	46
2008	PM-03	0	25	8	33	33	0	0	25	67	12
2008	PM-05	6	20	6	35	30	2	2	27	67	54
2008	PM-06	26	29	10	26	6	3	0	57	33	31

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	12	38	26	15	9	1	50	24	184
2018	PM-01	16	31	29	16	8	0	47	24	51
2018	PM-04	29	43	14	7	7	0	71	14	14
2018	PM-05	0	60	10	20	10	0	60	30	10
2018	PM-06	10	37	26	16	11	1	47	26	103
2017	PM	14	34	26	14	6	5	51	21	180
2017	PM-01	12	29	30	17	5	7	45	23	42
2017	PM-04	18	43	19	0	6	13	70	7	16
2017	PM-05	31	46	15	0	8	0	77	8	13
2017	PM-06	13	34	25	17	7	4	49	25	105

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	30	43	18	2	3	4	0	76	5	184
2018	PM-01	33	43	18	2	4	0	0	76	6	51
2018	PM-04	29	50	14	0	0	7	0	85	0	14
2018	PM-05	20	60	20	0	0	0	0	80	0	10
2018	PM-06	31	39	18	3	3	6	0	74	6	103
2017	PM	36	31	20	3	3	7	1	72	7	179
2017	PM-01	27	24	33	2	5	7	2	56	8	42
2017	PM-04	45	35	13	0	0	7	0	86	0	16
2017	PM-05	38	54	0	8	0	0	0	92	8	13
2017	PM-06	39	29	18	4	3	7	0	73	7	104
2014	PM	40	38	10	3	4	4	0	82	8	193
2014	PM-01	31	47	15	3	2	2	0	80	5	60
2014	PM-04	58	26	11	0	0	5	0	89	0	19
2014	PM-05	58	21	10	0	5	5	0	84	5	19
2014	PM-06	40	38	6	4	7	6	0	82	12	90

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	29	41	16	10	2	2	71	12	182
2018	PM-01	35	42	17	2	2	2	78	4	52
2018	PM-04	36	64	0	0	0	0	100	0	14
2018	PM-06	25	37	18	15	3	3	63	18	101
2017	PM	27	42	15	9	4	2	71	14	180
2017	PM-01	22	52	17	2	5	2	76	7	42
2017	PM-04	32	50	0	6	0	11	93	7	16
2017	PM-05	54	23	8	15	0	0	77	15	13
2017	PM-06	27	39	16	12	5	1	66	17	105
2014	PM	36	35	11	11	3	3	74	15	192
2014	PM-01	32	46	12	5	2	4	81	7	59
2014	PM-04	47	42	5	5	0	0	89	5	19
2014	PM-05	58	26	10	0	5	0	84	5	19
2014	PM-06	32	29	12	19	4	3	63	24	90
2011	PM	23	40	14	12	7	4	65	20	183
2011	PM-01	16	35	16	13	11	10	56	26	63
2011	PM-04	35	45	15	5	0	0	80	5	20
2011	PM-05	20	32	17	22	8	2	53	31	60
2011	PM-06	31	62	7	0	0	0	93	0	29

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	38	37	9	10	5	0	0	75	16	184
2018	PM-01	38	48	10	2	2	0	0	87	4	52
2018	PM-04	50	43	0	7	0	0	0	93	7	14
2018	PM-05	50	30	0	20	0	0	0	80	20	10
2018	PM-06	35	29	12	15	9	0	0	65	24	102
2017	PM	34	42	12	7	5	0	1	76	12	179
2017	PM-01	22	59	12	5	2	0	0	81	7	42
2017	PM-04	48	31	7	7	0	0	7	85	7	15
2017	PM-05	54	31	0	15	0	0	0	85	15	13
2017	PM-06	36	35	14	7	8	0	0	71	14	105
2014	PM	44	34	10	9	4	0	0	77	12	193
2014	PM-01	40	43	11	5	0	0	0	83	5	60
2014	PM-04	63	32	5	0	0	0	0	95	0	19
2014	PM-05	53	31	10	5	0	0	0	84	5	19
2014	PM-06	39	29	10	14	8	0	0	68	22	90
2011	PM	27	37	11	13	11	1	0	65	24	183
2011	PM-01	21	33	17	16	11	2	0	55	27	63
2011	PM-04	45	45	0	0	10	0	0	90	10	20
2011	PM-05	18	34	13	18	16	0	0	52	34	61
2011	PM-06	41	48	0	7	0	3	0	93	7	29
2008	PM	34	38	14	8	6	0	0	72	14	151
2008	PM-01	23	38	15	15	9	0	0	62	23	47
2008	PM-03	42	50	8	0	0	0	0	92	0	12
2008	PM-05	30	39	15	7	9	0	0	69	17	54
2008	PM-06	52	35	13	0	0	0	0	87	0	31

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	22	34	17	14	11	1	57	25	183
2018	PM-01	22	54	18	2	4	0	76	6	50
2018	PM-04	29	29	36	7	0	0	57	7	14
2018	PM-05	40	30	10	10	10	0	70	20	10
2018	PM-06	19	24	17	21	17	2	45	39	103
2017	PM	25	30	24	14	7	0	55	21	180
2017	PM-01	13	42	24	12	9	0	55	21	42
2017	PM-04	39	24	19	18	0	0	63	18	16
2017	PM-05	38	38	15	8	0	0	77	8	13
2017	PM-06	26	25	25	16	8	0	51	24	105
2014	PM	27	31	19	15	7	1	59	22	193
2014	PM-01	26	30	24	15	5	0	57	20	60
2014	PM-04	37	42	5	11	5	0	79	16	19
2014	PM-05	43	36	10	5	5	0	79	10	19
2014	PM-06	24	27	19	20	9	1	52	29	90
2011	PM	16	37	18	17	10	2	54	28	184
2011	PM-01	11	33	19	24	13	0	44	37	63
2011	PM-04	25	50	10	5	10	0	75	15	20
2011	PM-05	5	34	26	18	11	5	41	31	61
2011	PM-06	34	45	7	10	3	0	79	14	29

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	24	35	18	15	8	0	59	23	182
2018	PM-01	25	45	22	4	4	0	71	8	51
2018	PM-04	29	36	14	21	0	0	64	21	14
2018	PM-05	40	30	10	10	10	0	70	20	10
2018	PM-06	22	27	19	21	12	0	49	33	101
2017	PM	24	36	20	12	8	0	60	20	178
2017	PM-01	13	44	26	10	7	0	57	17	41
2017	PM-04	35	33	12	21	0	0	67	21	15
2017	PM-05	54	31	8	8	0	0	85	8	13
2017	PM-06	24	33	20	12	11	0	57	23	105
2014	PM	28	31	16	17	8	0	59	25	192
2014	PM-01	28	36	17	15	3	0	64	18	59
2014	PM-04	42	26	11	11	11	0	68	21	19
2014	PM-05	43	36	10	5	5	0	79	10	19
2014	PM-06	23	27	16	23	11	0	50	34	90
2011	PM	15	40	16	18	11	1	55	29	184
2011	PM-01	10	35	25	16	13	2	45	29	63
2011	PM-04	25	50	10	5	10	0	75	15	20
2011	PM-05	5	41	13	25	15	2	47	40	61
2011	PM-06	34	45	7	14	0	0	79	14	29
2008	PM	27	35	17	14	4	2	64	18	150
2008	PM-01	21	23	21	21	9	4	47	31	47
2008	PM-03	25	42	25	8	0	0	67	8	12
2008	PM-05	20	48	11	15	4	2	70	19	54
2008	PM-06	42	32	23	3	0	0	74	3	31

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	30	26	13	16	10	3	2	59	28	183
2018	PM-01	37	29	13	8	12	2	0	67	20	52
2018	PM-04	31	23	15	31	0	0	0	54	31	13
2018	PM-05	40	30	20	0	10	0	0	70	10	10
2018	PM-06	26	23	13	20	11	5	3	53	33	102
2017	PM	26	24	22	14	9	3	1	53	24	179
2017	PM-01	15	30	24	14	14	2	0	46	29	42
2017	PM-04	39	24	0	19	18	0	0	63	37	16
2017	PM-05	46	46	0	0	8	0	0	92	8	13
2017	PM-06	27	19	25	16	6	5	2	50	23	104
2014	PM	29	27	19	14	10	3	0	57	24	193
2014	PM-01	26	30	25	12	7	0	0	57	18	60
2014	PM-04	26	32	16	11	16	0	0	58	26	19
2014	PM-05	48	21	10	10	5	5	0	73	16	19
2014	PM-06	29	23	17	14	12	4	0	55	28	90
2011	PM	17	30	18	13	14	8	1	51	28	184
2011	PM-01	14	30	16	17	19	3	0	46	38	63
2011	PM-04	30	40	10	10	10	0	0	70	20	20
2011	PM-05	8	26	23	13	13	15	2	41	31	61
2011	PM-06	28	31	21	3	7	10	0	65	12	29
2008	PM	24	30	15	14	8	8	1	59	24	150
2008	PM-01	15	23	17	19	15	9	2	43	38	47
2008	PM-03	25	33	8	33	0	0	0	58	33	12
2008	PM-05	24	31	15	9	7	13	0	64	19	54
2008	PM-06	29	39	16	10	3	3	0	70	13	31

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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	PM	24	38	38	186
2018	PM-01	27	44	29	52
2018	PM-04	50	7	43	14
2018	PM-05	20	60	20	10
2018	PM-06	19	38	42	104
2017	PM	19	47	34	180
2017	PM-01	26	36	37	42
2017	PM-04	32	42	26	16
2017	PM-05	15	54	31	13
2017	PM-06	15	51	33	105
2014	PM	14	49	37	193
2014	PM-01	15	41	43	60
2014	PM-04	32	42	26	19
2014	PM-05	5	57	38	19
2014	PM-06	11	54	34	90
2011	PM	27	33	40	184
2011	PM-01	30	29	41	63
2011	PM-04	35	30	35	20
2011	PM-05	28	26	46	61
2011	PM-06	21	48	31	29

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	PM	11	20	40	11	13	4	45
2018	PM-01	0	36	50	0	7	7	14
2018	PM-06	25	0	35	25	15	0	20
2017	PM	18	14	47	3	9	9	34
2017	PM-01	9	9	73	0	0	9	11
2017	PM-06	13	24	25	6	19	13	16
2014	PM	26	23	40	0	9999	11	27
2014	PM-06	30	10	50	0	9999	10	10
2011	PM	26	12	46	6	9999	10	50
2011	PM-01	5	5	63	16	9999	11	19
2011	PM-05	29	12	47	0	9999	12	17

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	PM	15	85	185
2018	PM-01	17	83	52
2018	PM-05	0	100	10
2018	PM-06	14	86	103

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	PM	37	27
2018	PM-06	36	14

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	PM	59	27
2018	PM-06	57	14

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	PM	0	27
2018	PM-06	0	14

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	PM	0	27
2018	PM-06	0	14

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2018	PM	41	27
2018	PM-06	43	14

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	(%)	Total responses
2018	PM	37	27
2018	PM-06	57	14

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2018	PM	41	27
2018	PM-06	43	14

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	(%)	Total responses
2018	PM	52	27
2018	PM-06	57	14

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Demographic	(%)	Total responses
2018	PM	44	27
2018	PM-06	43	14

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	(%)	Total responses
2018	PM	70	27

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	(%)	Total responses
2018	PM	33	27
2018	PM-06	43	14

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2018	PM	0	27
2018	PM-06	0	14

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	(%)	Total responses
2018	PM	19	27

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	(%)	Total responses
2018	PM	56	27
2018	PM-06	57	14

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year	Demographic	(%)	Total responses
2018	PM	22	27

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	PM	41	27
2018	PM-06	36	14

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2018	PM	26	27

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	PM	30	27

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	PM	33	27
2018	PM-06	36	14

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	PM	19	26

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	PM	27	26

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	PM	27	26
2018	PM-06	46	13

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	PM	58	26

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	PM	42	26
2018	PM-06	62	13

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	PM	27	26

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	10	17	29	4	6	29	5	41	14	181
2018	PM-01	15	33	27	0	4	19	2	61	5	52
2018	PM-04	8	23	8	15	15	31	0	44	44	13
2018	PM-06	8	9	33	4	6	33	8	28	17	101
2017	PM	15	15	19	8	6	32	5	47	23	180
2017	PM-01	15	24	33	5	2	19	2	49	9	42
2017	PM-04	6	6	0	26	13	42	6	25	75	16
2017	PM-05	15	23	0	15	15	23	8	56	44	13
2017	PM-06	16	11	19	6	6	36	6	47	20	105
2014	PM	14	15	21	9	4	35	2	47	20	193
2014	PM-01	15	18	20	12	2	30	3	49	20	60
2014	PM-04	37	42	11	0	0	11	0	88	0	19
2014	PM-05	16	5	21	0	5	53	0	44	11	19
2014	PM-06	10	10	24	11	6	38	1	33	27	90

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	22	27	30	6	3	11	0	56	10	179
2018	PM-01	26	32	24	4	2	12	0	66	7	50
2018	PM-04	21	43	7	7	0	21	0	82	9	14
2018	PM-06	20	26	34	6	5	9	0	51	12	100
2017	PM	22	34	20	5	5	12	1	65	12	178
2017	PM-01	18	41	24	5	2	10	0	65	8	41
2017	PM-04	19	26	18	13	6	18	0	55	23	16
2017	PM-05	38	31	0	15	8	8	0	75	25	13
2017	PM-06	24	34	20	3	6	13	1	66	10	104
2014	PM	19	26	23	8	2	21	0	58	13	193
2014	PM-01	20	26	32	8	0	14	0	53	10	60
2014	PM-04	37	37	5	5	5	11	0	82	12	19
2014	PM-05	21	21	10	10	0	38	0	67	17	19
2014	PM-06	16	24	22	9	3	26	0	54	16	90
2011	PM	26	39	15	8	5	8	0	70	14	183
2011	PM-01	22	40	17	8	10	3	0	64	18	63
2011	PM-04	40	25	25	10	0	0	0	65	10	20
2011	PM-05	19	34	15	8	7	17	0	63	18	59
2011	PM-06	37	50	3	3	0	7	0	93	4	30

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	PM	7	93	185
2018	PM-04	0	100	13
2018	PM-05	0	100	10
2018	PM-06	10	90	104

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	PM	0	13

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	PM	0	13

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	PM	0	13

Question 56g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	(%)	Total responses
2018	PM	0	13

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	(%)	Total responses
2018	PM	38	13

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	(%)	Total responses
2018	PM	38	13

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	(%)	Total responses
2018	PM	62	13

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	(%)	Total responses
2018	PM	54	13

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	(%)	Total responses
2018	PM	0	13

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2018	PM	0	13

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2018	PM	0	13

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	PM	38	13

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2018	PM	38	13

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	PM	0	13

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	PM	38	13

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	PM	0	12

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	PM	0	12

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	PM	0	12

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	PM	0	12

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	PM	0	12

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	PM	0	12

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	PM	50	12

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	PM	58	12

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	15	14	27	4	3	35	3	46	11	184
2018	PM-01	22	22	29	2	2	24	0	56	5	51
2018	PM-04	7	29	14	0	7	36	7	63	13	14
2018	PM-05	20	10	20	0	0	50	0	60	0	10
2018	PM-06	12	9	28	5	3	39	5	36	14	103
2017	PM	13	15	21	4	2	42	4	51	10	180
2017	PM-01	17	26	28	2	0	26	0	59	3	42
2017	PM-04	0	13	13	0	0	61	13	50	0	16
2017	PM-05	8	23	8	8	0	46	8	67	17	13
2017	PM-06	14	8	21	5	3	45	4	44	15	105
2014	PM	15	10	22	3	1	43	5	50	8	192
2014	PM-01	13	12	27	4	2	36	7	44	9	59
2014	PM-04	37	37	5	0	5	11	5	88	6	19
2014	PM-05	10	0	21	0	0	64	5	33	0	19
2014	PM-06	13	7	23	4	0	49	3	42	9	90

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	27	28	25	4	3	13	0	63	8	183
2018	PM-01	33	29	25	2	2	8	0	68	4	51
2018	PM-04	43	36	7	0	0	14	0	92	0	14
2018	PM-05	20	50	10	0	0	20	0	88	0	10
2018	PM-06	23	24	29	7	3	15	0	54	11	102
2017	PM	23	36	18	3	2	18	0	72	6	179
2017	PM-01	18	42	29	0	2	10	0	66	3	41
2017	PM-04	19	45	0	0	0	36	0	100	0	16
2017	PM-05	8	46	8	8	0	31	0	78	11	13
2017	PM-06	28	31	17	4	3	16	0	71	8	105
2014	PM	26	29	20	3	2	20	1	69	5	193
2014	PM-01	25	23	28	4	2	15	3	59	6	60
2014	PM-04	47	32	5	0	5	11	0	88	6	19
2014	PM-05	26	22	16	0	0	36	0	75	0	19
2014	PM-06	22	33	19	3	1	21	0	70	6	90
2011	PM	25	37	21	2	4	10	0	70	7	185
2011	PM-01	24	30	25	3	8	10	0	60	12	63
2011	PM-04	40	40	15	0	0	5	0	84	0	20
2011	PM-05	18	36	23	3	5	15	0	63	10	61
2011	PM-06	33	53	3	0	0	10	0	96	0	30

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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	16	22	22	22	17	2	38	39	184
2018	PM-01	10	13	21	35	21	0	23	56	52
2018	PM-04	14	7	29	36	14	0	21	50	14
2018	PM-05	0	30	10	20	40	0	30	60	10
2018	PM-06	21	26	24	14	13	3	48	27	102
2017	PM	12	22	26	21	19	1	35	39	180
2017	PM-01	9	19	24	24	23	0	29	47	42
2017	PM-04	13	32	13	25	18	0	45	42	16
2017	PM-05	8	15	31	8	38	0	23	46	13
2017	PM-06	14	23	26	21	15	1	38	36	105

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	8	19	28	23	21	1	28	44	185
2018	PM-01	15	33	31	12	10	0	48	21	52
2018	PM-04	0	21	43	29	7	0	21	36	14
2018	PM-05	10	10	50	20	10	0	20	30	10
2018	PM-06	6	13	22	28	30	1	19	59	103
2017	PM	7	22	23	21	27	1	29	48	180
2017	PM-01	5	34	24	19	19	0	38	38	42
2017	PM-04	13	26	39	18	5	0	39	23	16
2017	PM-05	15	23	31	8	23	0	38	31	13
2017	PM-06	6	17	18	24	35	1	23	59	105

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	17	23	26	17	14	1	2	41	32	185
2018	PM-01	27	29	35	2	4	0	4	58	6	52
2018	PM-04	21	29	36	14	0	0	0	50	14	14
2018	PM-05	20	20	60	0	0	0	0	40	0	10
2018	PM-06	12	17	18	27	23	2	0	30	51	103
2017	PM	13	29	15	19	22	0	2	43	41	180
2017	PM-01	17	41	9	21	9	0	2	59	31	42
2017	PM-04	13	39	18	24	0	0	6	55	26	16
2017	PM-05	8	46	15	15	8	0	8	58	25	13
2017	PM-06	12	20	16	18	33	0	1	32	51	105

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	9	24	30	19	17	1	1	33	37	183
2018	PM-01	14	29	25	16	14	0	2	44	30	51
2018	PM-04	0	14	29	21	29	7	0	15	54	14
2018	PM-05	10	30	40	10	10	0	0	40	20	10
2018	PM-06	7	22	29	23	20	0	0	28	42	102
2017	PM	11	21	18	23	27	0	0	32	50	179
2017	PM-01	5	30	15	24	26	0	0	35	50	42
2017	PM-04	19	13	26	29	13	0	0	32	42	16
2017	PM-05	15	15	38	15	15	0	0	31	31	13
2017	PM-06	13	16	16	22	33	0	0	29	55	104

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	34	17	14	9	14	1	10	58	26	184
2018	PM-01	54	13	10	2	2	0	19	83	5	52
2018	PM-04	38	8	23	15	0	8	8	55	18	13
2018	PM-05	70	10	20	0	0	0	0	80	0	10
2018	PM-06	20	18	16	14	24	1	7	42	41	103
2017	PM	30	24	12	10	15	0	9	59	28	177
2017	PM-01	42	18	13	0	2	0	25	80	3	40
2017	PM-04	65	19	5	5	0	0	6	90	5	16
2017	PM-05	31	46	8	0	8	0	8	83	8	13
2017	PM-06	20	24	13	16	24	0	3	45	41	104

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	24	19	23	12	20	1	1	43	33	183
2018	PM-01	41	25	16	6	8	2	2	69	14	51
2018	PM-04	29	7	57	7	0	0	0	36	7	14
2018	PM-05	20	10	60	0	10	0	0	30	10	10
2018	PM-06	15	17	20	17	31	0	1	32	49	102
2017	PM	22	25	21	17	12	1	2	48	30	180
2017	PM-01	29	38	19	7	2	0	5	70	10	42
2017	PM-04	45	13	32	10	0	0	0	58	10	16
2017	PM-05	23	46	15	8	8	0	0	69	15	13
2017	PM-06	16	17	21	24	19	1	2	34	44	105

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	17	35	22	13	10	1	3	54	23	184
2018	PM-01	19	42	15	15	6	0	2	63	22	52
2018	PM-04	14	50	21	14	0	0	0	64	14	14
2018	PM-06	17	30	24	11	14	1	4	49	26	103
2017	PM	17	29	29	17	6	1	2	47	24	180
2017	PM-01	12	36	24	17	7	0	5	50	25	42
2017	PM-04	6	42	39	6	6	0	0	49	13	16
2017	PM-05	23	31	31	8	8	0	0	54	15	13
2017	PM-06	20	22	30	20	6	1	2	43	27	105

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	18	29	24	14	13	2	1	48	28	184
2018	PM-01	23	31	23	17	4	0	2	55	22	52
2018	PM-04	7	21	50	14	7	0	0	29	21	14
2018	PM-06	17	28	20	14	18	3	0	46	33	103
2017	PM	19	29	23	19	9	0	2	48	29	180
2017	PM-01	15	40	14	19	9	0	2	56	29	42
2017	PM-04	26	19	35	19	0	0	0	45	19	16
2017	PM-05	0	46	23	15	15	0	0	46	31	13
2017	PM-06	21	24	24	21	9	0	2	46	30	105

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	28	26	28	8	7	1	2	56	16	183
2018	PM-01	33	22	31	8	4	0	2	56	12	51
2018	PM-04	7	29	50	14	0	0	0	36	14	14
2018	PM-06	27	28	24	8	9	1	3	58	17	103
2017	PM	29	32	21	9	4	2	2	65	13	180
2017	PM-01	29	47	7	7	5	2	2	80	12	42
2017	PM-04	26	32	35	6	0	0	0	58	6	16
2017	PM-05	15	38	23	15	8	0	0	54	23	13
2017	PM-06	32	25	24	10	4	3	3	60	14	105

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	29	26	21	14	8	2	1	56	22	184
2018	PM-01	35	23	25	17	0	0	0	58	17	52
2018	PM-04	7	14	57	21	0	0	0	21	21	14
2018	PM-06	28	28	15	11	15	3	1	59	26	103
2017	PM	27	31	25	11	3	2	2	59	15	177
2017	PM-01	22	42	17	15	2	0	2	66	17	42
2017	PM-04	39	19	18	13	0	5	6	65	14	16
2017	PM-05	23	38	8	23	8	0	0	62	31	13
2017	PM-06	27	27	31	7	4	2	2	56	11	102

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	38	29	17	4	8	1	3	69	13	183
2018	PM-01	39	33	20	0	0	0	8	79	0	51
2018	PM-04	57	21	21	0	0	0	0	79	0	14
2018	PM-06	35	28	15	7	14	1	1	64	21	103
2017	PM	43	30	16	5	4	0	2	74	9	179
2017	PM-01	36	33	17	7	2	0	5	73	10	42
2017	PM-04	58	13	13	6	0	5	5	79	7	16
2017	PM-05	54	31	0	8	8	0	0	85	15	13
2017	PM-06	41	30	19	4	5	0	1	72	9	104

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	60	17	7	2	3	1	9	86	6	184
2018	PM-01	58	25	8	0	0	0	10	91	0	52
2018	PM-04	79	7	0	0	0	0	14	100	0	14
2018	PM-06	59	14	9	3	6	1	9	81	10	103

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	72	11	4	2	3	1	8	90	5	183
2018	PM-01	71	14	6	0	2	0	8	91	2	51
2018	PM-04	86	0	7	0	0	0	7	92	0	14
2018	PM-06	70	10	3	3	5	1	9	88	9	103
2017	PM	70	15	4	3	4	0	4	89	7	178
2017	PM-01	65	15	7	10	0	0	2	82	10	40
2017	PM-04	69	18	0	0	6	0	6	93	7	16
2017	PM-05	69	23	8	0	0	0	0	92	0	13
2017	PM-06	74	14	2	1	5	0	4	92	6	105

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	61	24	9	2	1	4	88	3	185
2018	PM-01	51	25	12	2	2	8	83	4	51
2018	PM-04	57	21	7	7	0	7	85	8	14
2018	PM-05	20	70	10	0	0	0	90	0	10
2018	PM-06	67	21	8	1	1	2	90	2	104
2017	PM	60	26	7	4	1	3	88	5	180
2017	PM-01	54	29	7	7	0	2	85	7	42
2017	PM-04	68	19	6	6	0	0	87	6	16
2017	PM-05	38	38	15	0	8	0	77	8	13
2017	PM-06	65	24	6	2	0	3	92	2	105

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	54	19	12	4	7	4	77	11	182
2018	PM-01	57	18	12	4	2	8	81	6	51
2018	PM-04	64	14	14	0	0	7	85	0	14
2018	PM-05	50	20	20	10	0	0	70	10	10
2018	PM-06	51	21	10	5	11	2	74	16	101
2017	PM	53	28	8	2	5	3	84	7	180
2017	PM-01	53	31	5	5	5	2	85	10	42
2017	PM-04	56	24	13	0	6	0	81	6	16
2017	PM-05	69	23	8	0	0	0	92	0	13
2017	PM-06	53	28	10	1	6	3	83	7	105

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	52	12	4	1	1	30	91	2	183
2018	PM-01	59	6	0	0	0	35	100	0	49
2018	PM-04	50	7	7	7	0	29	80	10	14
2018	PM-05	40	20	0	0	0	40	100	0	10
2018	PM-06	49	15	7	1	1	27	88	3	104
2017	PM	48	15	8	1	1	29	87	2	180
2017	PM-01	48	12	0	0	2	38	96	4	42
2017	PM-04	29	32	19	0	0	19	76	0	16
2017	PM-05	31	15	15	0	0	38	75	0	13
2017	PM-06	53	13	8	1	0	25	89	1	105

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	47	20	17	7	3	7	72	10	184
2018	PM-01	51	29	12	0	0	8	87	0	51
2018	PM-04	50	14	14	0	7	14	75	8	14
2018	PM-05	20	30	30	20	0	0	50	20	10
2018	PM-06	47	15	19	11	4	5	64	15	103
2017	PM	45	25	15	7	1	6	75	9	178
2017	PM-01	50	19	14	10	2	5	72	13	42
2017	PM-04	42	26	6	6	0	19	84	8	16
2017	PM-05	42	25	33	0	0	0	67	0	12
2017	PM-06	45	27	15	8	1	4	75	9	104

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	49	15	8	7	16	1	5	68	24	184
2018	PM-01	53	14	10	8	6	0	10	74	15	51
2018	PM-04	71	0	7	7	0	7	7	83	8	14
2018	PM-05	50	20	10	0	20	0	0	70	20	10
2018	PM-06	44	15	8	7	23	0	4	61	31	103
2017	PM	51	20	8	4	12	1	4	74	17	180
2017	PM-01	55	19	7	2	7	0	9	81	10	42
2017	PM-04	58	13	16	6	0	0	6	76	7	16
2017	PM-05	62	38	0	0	0	0	0	100	0	13
2017	PM-06	48	17	8	5	18	1	3	67	24	105

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	48	28	12	4	2	1	5	81	6	185
2018	PM-01	43	31	14	4	0	0	8	81	4	51
2018	PM-04	57	21	14	7	0	0	0	79	7	14
2018	PM-05	50	20	30	0	0	0	0	70	0	10
2018	PM-06	48	28	9	5	3	2	6	82	8	104
2017	PM	46	31	12	3	1	1	7	83	4	179
2017	PM-01	48	33	7	2	0	0	9	89	3	42
2017	PM-04	48	33	14	0	0	0	5	86	0	15
2017	PM-05	31	46	23	0	0	0	0	77	0	13
2017	PM-06	48	27	12	4	1	1	7	81	5	105

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	6	31	32	22	9	37	31	186
2018	PM-01	12	40	40	6	2	52	8	52
2018	PM-04	0	29	57	14	0	29	14	14
2018	PM-05	0	40	50	10	0	40	10	10
2018	PM-06	5	23	24	33	15	28	48	104
2017	PM	5	22	42	21	10	27	31	179
2017	PM-01	10	26	42	17	5	36	22	42
2017	PM-04	7	39	39	16	0	45	16	16
2017	PM-05	0	15	69	15	0	15	15	13
2017	PM-06	3	18	39	24	16	21	40	104

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	16	24	36	18	6	0	1	24	40	182
2018	PM-01	4	10	44	29	13	0	0	42	13	52
2018	PM-04	0	21	64	14	0	0	0	14	21	14
2018	PM-05	10	30	40	20	0	0	0	20	40	10
2018	PM-06	27	32	26	10	4	0	1	14	60	100
2017	PM	8	29	42	13	5	1	2	18	39	180
2017	PM-01	5	22	40	21	7	0	5	30	28	42
2017	PM-04	0	29	39	19	13	0	0	32	29	16
2017	PM-05	8	15	69	8	0	0	0	8	23	13
2017	PM-06	12	35	39	9	4	1	1	13	47	105

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	17	35	25	12	6	4	0	54	19	186
2018	PM-01	21	25	35	10	0	10	0	51	11	52
2018	PM-04	21	50	14	7	0	7	0	77	8	14
2018	PM-05	10	60	10	0	10	10	0	78	11	10
2018	PM-06	15	36	24	15	9	1	0	51	24	104
2017	PM	11	36	22	15	10	6	1	50	27	180
2017	PM-01	13	36	30	9	7	5	0	51	17	42
2017	PM-04	0	39	11	19	0	24	6	56	28	16
2017	PM-05	31	38	8	0	15	8	0	75	17	13
2017	PM-06	10	35	21	18	12	3	0	47	32	105

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	11	29	20	19	19	2	0	41	38	186
2018	PM-01	12	38	31	13	2	4	0	52	16	52
2018	PM-04	29	21	14	36	0	0	0	50	36	14
2018	PM-05	10	30	30	10	20	0	0	40	30	10
2018	PM-06	10	23	15	21	30	1	0	33	51	104
2017	PM	10	31	22	22	12	2	1	42	35	180
2017	PM-01	10	26	28	28	2	5	0	38	32	42
2017	PM-04	13	13	37	19	5	6	6	30	28	16
2017	PM-05	31	15	15	31	8	0	0	46	38	13
2017	PM-06	8	35	19	19	18	0	0	43	37	105

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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	27	25	17	12	16	2	1	28	72	185
2018	PM-01	17	29	27	13	13	0	0	17	83	52
2018	PM-04	29	29	21	14	7	0	0	29	71	14
2018	PM-05	20	20	10	10	40	0	0	20	80	10
2018	PM-06	33	21	14	11	16	4	2	35	65	103
2017	PM	18	25	23	13	16	5	0	19	81	179
2017	PM-01	12	26	26	14	17	5	0	13	87	42
2017	PM-04	19	26	29	13	13	0	0	19	81	16
2017	PM-05	17	33	25	8	17	0	0	17	83	12
2017	PM-06	20	24	21	12	16	7	0	22	78	105

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	PM	25	129
2018	PM-01	21	43
2018	PM-04	10	10
2018	PM-06	30	63
2017	PM	20	135
2017	PM-01	12	35
2017	PM-04	28	13
2017	PM-06	23	75

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	PM	39	129
2018	PM-01	47	43
2018	PM-04	30	10
2018	PM-06	33	63
2017	PM	35	135
2017	PM-01	32	35
2017	PM-04	28	13
2017	PM-06	39	75

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	PM	23	129
2018	PM-01	26	43
2018	PM-04	10	10
2018	PM-06	24	63
2017	PM	20	135
2017	PM-01	23	35
2017	PM-04	24	13
2017	PM-06	15	75

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	PM	36	129
2018	PM-01	60	43
2018	PM-04	80	10
2018	PM-06	11	63
2017	PM	37	135
2017	PM-01	57	35
2017	PM-04	68	13
2017	PM-06	24	75

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	PM	6	129
2018	PM-01	2	43
2018	PM-04	0	10
2018	PM-06	11	63
2017	PM	10	135
2017	PM-01	6	35
2017	PM-04	14	13
2017	PM-06	11	75

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	PM	27	129
2018	PM-01	26	43
2018	PM-04	40	10
2018	PM-06	29	63

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	PM	29	129
2018	PM-01	30	43
2018	PM-04	10	10
2018	PM-06	33	63
2017	PM	46	135
2017	PM-01	31	35
2017	PM-04	32	13
2017	PM-06	56	75

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	PM	4	46	18	10	6	17	123
2018	PM-01	5	46	15	15	10	10	41
2018	PM-04	10	50	10	10	0	20	10
2018	PM-06	3	43	20	8	5	20	60
2017	PM	5	55	22	6	2	9	132
2017	PM-01	6	65	20	3	3	3	34
2017	PM-04	0	54	22	16	0	8	13
2017	PM-05	0	60	30	0	0	10	10
2017	PM-06	6	51	22	7	3	11	72

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	PM	38	62	125
2018	PM-01	37	63	43
2018	PM-04	30	70	10
2018	PM-06	38	62	60

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	6	23	16	22	21	1	11	33	49	127
2018	PM-01	2	23	26	23	14	2	9	29	42	43
2018	PM-04	10	0	10	40	20	0	20	13	75	10
2018	PM-06	8	20	13	18	28	0	13	32	53	61
2017	PM	8	20	17	17	27	2	9	31	50	138
2017	PM-01	6	23	17	14	26	3	11	34	46	35
2017	PM-04	0	24	32	8	30	6	0	25	40	13
2017	PM-05	20	10	10	20	30	0	10	33	56	10
2017	PM-06	9	20	14	19	27	1	9	32	52	77

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	2	10	17	16	44	2	9	14	67	127
2018	PM-01	0	2	26	19	44	5	5	3	69	43
2018	PM-04	0	10	0	30	30	0	30	14	86	10
2018	PM-06	5	13	15	10	50	0	8	19	65	62
2017	PM	1	8	13	17	55	3	4	9	77	137
2017	PM-01	3	11	9	12	60	6	0	15	76	35
2017	PM-04	0	0	8	30	62	0	0	0	92	13
2017	PM-05	0	0	10	10	70	0	10	0	89	10
2017	PM-06	0	9	16	16	50	3	7	10	72	76

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	39	14	16	9	7	1	14	62	19	185
2018	PM-01	23	23	23	10	12	0	10	51	23	52
2018	PM-04	50	21	21	0	7	0	0	71	7	14
2018	PM-06	47	7	13	10	6	1	16	65	19	104

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results for Immigration and Refugee Board of Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - PM

Survey Themes

My Job

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 4. I have support at work to balance my work and personal life.

Question 5. I get a sense of satisfaction from my work.

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 14. Overall, I like my job.

Question 15. I can complete my assigned workload during my regular working hours.

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 25. My immediate supervisor seems to care about me as a person.

Question 26. I am satisfied with the quality of supervision I receive.

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.