2018 Public Service Employee Survey Results for Crown-Indigenous Relations and Northern Affairs by Question 78. Please indicate your occupational group and level. Occupational group and level - PM

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 20 40 14 19 6 0 2 61 25 232
2018 PM-01 21 57 7 7 7 0 0 79 14 14
2018 PM-02 36 27 0 27 9 0 0 64 36 11
2018 PM-03 19 19 13 42 6 0 0 39 48 31
2018 PM-04 28 41 13 9 6 0 3 71 16 32
2018 PM-05 18 51 9 16 2 0 4 72 19 45
2018 PM-06 15 43 20 14 7 0 1 59 21 91

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 39 39 11 7 3 0 0 79 10 229
2018 PM-01 50 29 7 7 7 0 0 79 14 14
2018 PM-02 36 45 18 0 0 0 0 82 0 11
2018 PM-03 29 39 13 13 6 0 0 68 19 31
2018 PM-04 41 38 16 6 0 0 0 78 6 32
2018 PM-05 30 50 9 5 7 0 0 80 11 44
2018 PM-06 46 36 10 8 0 0 0 82 8 89

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 42 41 7 7 2 0 0 83 9 230
2018 PM-01 36 43 0 14 7 0 0 79 21 14
2018 PM-02 27 55 18 0 0 0 0 82 0 11
2018 PM-03 27 47 10 10 7 0 0 73 17 30
2018 PM-04 47 38 9 6 0 0 0 84 6 32
2018 PM-05 40 40 9 11 0 0 0 80 11 45
2018 PM-06 50 39 4 6 1 0 0 89 7 90

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 41 33 10 9 7 0 0 75 15 230
2018 PM-01 50 29 14 0 7 0 0 79 7 14
2018 PM-02 36 36 0 0 18 0 9 80 20 11
2018 PM-03 48 10 16 16 10 0 0 58 26 31
2018 PM-04 58 32 3 6 0 0 0 90 6 31
2018 PM-05 41 36 14 2 7 0 0 77 9 44
2018 PM-06 31 43 8 13 5 0 0 74 19 91

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 30 41 13 11 3 0 0 72 15 230
2018 PM-01 43 36 0 14 7 0 0 79 21 14
2018 PM-02 55 18 18 9 0 0 0 73 9 11
2018 PM-03 19 45 10 19 6 0 0 65 26 31
2018 PM-04 32 35 26 6 0 0 0 68 6 31
2018 PM-05 27 49 11 9 4 0 0 76 13 45
2018 PM-06 31 42 13 11 2 0 0 73 13 90

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 24 36 15 11 13 0 0 60 24 231
2018 PM-01 29 29 29 0 14 0 0 57 14 14
2018 PM-02 45 0 36 0 18 0 0 45 18 11
2018 PM-03 32 19 3 13 26 3 3 55 41 31
2018 PM-04 44 25 19 9 3 0 0 69 13 32
2018 PM-05 20 50 9 9 11 0 0 70 20 44
2018 PM-06 13 44 16 15 11 0 0 57 26 91

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 25 37 13 19 7 0 0 62 26 232
2018 PM-01 36 50 14 0 0 0 0 86 0 14
2018 PM-02 45 27 0 18 9 0 0 73 27 11
2018 PM-03 26 26 10 23 13 3 0 53 37 31
2018 PM-04 31 41 9 9 9 0 0 72 19 32
2018 PM-05 31 27 13 20 7 0 2 59 27 45
2018 PM-06 16 42 15 21 5 0 0 58 26 91

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 43 41 8 5 4 0 0 84 9 232
2018 PM-01 50 36 7 0 7 0 0 86 7 14
2018 PM-02 36 36 27 0 0 0 0 73 0 11
2018 PM-03 48 23 13 13 3 0 0 71 16 31
2018 PM-04 47 38 9 6 0 0 0 84 6 32
2018 PM-05 44 42 4 2 7 0 0 87 9 45
2018 PM-06 37 49 4 4 4 0 0 87 9 91

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 27 39 12 11 11 0 0 66 22 231
2018 PM-01 29 36 21 0 14 0 0 64 14 14
2018 PM-02 18 45 9 9 18 0 0 64 27 11
2018 PM-03 33 17 13 20 17 0 0 50 37 30
2018 PM-04 34 34 13 9 9 0 0 69 19 32
2018 PM-05 20 51 11 13 4 0 0 71 18 45
2018 PM-06 26 41 12 10 11 0 0 67 21 91

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 44 37 11 7 2 0 0 80 8 230
2018 PM-01 64 14 14 7 0 0 0 79 7 14
2018 PM-02 40 40 20 0 0 0 0 80 0 10
2018 PM-03 60 20 10 10 0 0 0 80 10 30
2018 PM-04 41 41 9 9 0 0 0 81 9 32
2018 PM-05 38 42 4 16 0 0 0 80 16 45
2018 PM-06 41 40 14 1 4 0 0 80 5 91

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 27 39 11 13 10 0 0 67 22 228
2018 PM-01 36 29 14 14 7 0 0 64 21 14
2018 PM-02 27 45 18 0 9 0 0 73 9 11
2018 PM-03 34 28 10 14 14 0 0 62 28 29
2018 PM-04 32 45 6 13 3 0 0 77 16 31
2018 PM-05 23 48 14 9 7 0 0 70 16 44
2018 PM-06 23 37 11 15 12 1 0 61 28 91

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 29 38 13 10 9 0 0 67 20 229
2018 PM-01 29 43 14 7 7 0 0 71 14 14
2018 PM-02 55 27 9 0 9 0 0 82 9 11
2018 PM-03 41 14 10 17 14 3 0 57 32 29
2018 PM-04 38 53 3 6 0 0 0 91 6 32
2018 PM-05 20 44 13 13 7 0 2 66 20 45
2018 PM-06 24 38 14 11 12 0 0 62 23 90

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 29 30 15 16 8 0 1 60 25 230
2018 PM-01 50 21 21 7 0 0 0 71 7 14
2018 PM-02 45 45 0 0 9 0 0 91 9 11
2018 PM-03 33 23 10 20 10 0 3 59 31 30
2018 PM-04 31 31 22 9 6 0 0 63 16 32
2018 PM-05 20 45 11 14 7 0 2 67 21 44
2018 PM-06 25 27 15 22 10 0 0 53 32 91

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 31 44 11 10 3 0 0 75 13 232
2018 PM-01 43 29 14 7 7 0 0 71 14 14
2018 PM-02 36 45 0 9 9 0 0 82 18 11
2018 PM-03 35 39 13 13 0 0 0 74 13 31
2018 PM-04 38 38 22 3 0 0 0 75 3 32
2018 PM-05 31 51 7 7 4 0 0 82 11 45
2018 PM-06 25 47 11 13 2 1 0 73 16 91

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 28 34 16 11 10 0 0 63 21 232
2018 PM-01 64 14 14 7 0 0 0 79 7 14
2018 PM-02 55 27 0 9 9 0 0 82 18 11
2018 PM-03 23 39 19 6 10 3 0 63 17 31
2018 PM-04 41 38 13 3 6 0 0 78 9 32
2018 PM-05 16 38 22 18 7 0 0 53 24 45
2018 PM-06 25 34 15 11 14 0 0 59 25 91

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 16 32 33 15 3 0 1 19 48 230
2018 PM-01 14 21 29 21 7 0 7 31 38 14
2018 PM-02 9 27 18 27 18 0 0 45 36 11
2018 PM-03 26 16 29 19 3 3 3 24 45 31
2018 PM-04 6 25 41 22 6 0 0 28 31 32
2018 PM-05 23 33 26 16 2 0 0 19 56 43
2018 PM-06 12 41 36 10 1 0 0 11 53 91

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 17 29 32 14 5 2 0 20 48 229
2018 PM-01 21 21 21 7 29 0 0 36 43 14
2018 PM-02 18 18 27 27 0 9 0 30 40 11
2018 PM-03 19 32 23 10 6 10 0 18 57 31
2018 PM-04 16 16 34 22 13 0 0 34 31 32
2018 PM-05 19 31 36 12 2 0 0 14 50 42
2018 PM-06 16 32 36 14 1 0 0 15 48 91

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 26 27 32 12 4 0 0 16 52 231
2018 PM-01 7 7 57 7 21 0 0 29 14 14
2018 PM-02 0 27 36 27 9 0 0 36 27 11
2018 PM-03 16 29 42 10 3 0 0 13 45 31
2018 PM-04 13 16 41 19 13 0 0 31 28 32
2018 PM-05 18 36 27 18 0 0 0 18 55 44
2018 PM-06 42 30 22 5 1 0 0 7 71 91

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 17 22 32 24 5 0 0 29 39 229
2018 PM-01 0 0 50 29 21 0 0 50 0 14
2018 PM-02 0 0 36 64 0 0 0 64 0 11
2018 PM-03 23 23 26 26 3 0 0 29 45 31
2018 PM-04 6 16 22 41 13 0 3 55 23 32
2018 PM-05 14 28 37 19 2 0 0 21 42 43
2018 PM-06 24 28 31 14 2 0 0 17 52 90

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 26 26 26 16 4 0 2 20 54 231
2018 PM-01 7 21 21 36 14 0 0 50 29 14
2018 PM-02 0 9 45 36 9 0 0 45 9 11
2018 PM-03 26 26 19 13 10 3 3 24 55 31
2018 PM-04 13 13 31 31 6 0 6 40 27 32
2018 PM-05 34 30 27 7 0 0 2 7 65 44
2018 PM-06 32 33 24 10 1 0 0 11 65 91

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 19 24 32 19 4 1 1 24 44 231
2018 PM-01 21 21 36 14 7 0 0 21 43 14
2018 PM-02 9 18 18 45 9 0 0 55 27 11
2018 PM-03 13 39 13 16 13 3 3 31 55 31
2018 PM-04 13 13 38 22 13 3 0 35 26 32
2018 PM-05 23 30 32 14 0 0 2 14 53 44
2018 PM-06 21 22 37 19 0 0 1 19 43 91

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 27 28 27 14 4 0 0 18 54 229
2018 PM-01 7 29 14 36 14 0 0 50 36 14
2018 PM-02 0 27 27 36 9 0 0 45 27 11
2018 PM-03 32 13 26 23 3 0 3 27 47 31
2018 PM-04 13 22 34 19 13 0 0 31 34 32
2018 PM-05 29 33 29 7 2 0 0 10 62 42
2018 PM-06 34 31 27 7 1 0 0 8 65 91
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 19 31 19 13 12 4 3 54 26 230
2018 PM-01 21 57 0 0 14 7 0 85 15 14
2018 PM-02 18 9 27 9 18 9 9 33 33 11
2018 PM-03 13 27 17 20 13 7 3 44 37 30
2018 PM-04 19 34 16 9 9 6 6 61 21 32
2018 PM-05 27 27 29 9 9 0 0 53 18 45
2018 PM-06 17 33 17 16 11 3 3 54 29 90

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 37 29 10 13 10 1 0 66 24 230
2018 PM-01 50 29 7 0 14 0 0 79 14 14
2018 PM-02 45 18 9 9 18 0 0 64 27 11
2018 PM-03 33 23 3 27 10 3 0 59 38 30
2018 PM-04 44 25 9 16 6 0 0 69 22 32
2018 PM-05 33 47 4 9 7 0 0 80 16 45
2018 PM-06 34 24 17 13 10 1 0 60 24 90

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 9 17 23 20 20 11 0 30 45 231
2018 PM-01 29 7 21 14 21 7 0 38 38 14
2018 PM-02 18 9 27 0 27 18 0 33 33 11
2018 PM-03 10 13 17 20 23 17 0 28 52 30
2018 PM-04 13 16 13 28 19 13 0 32 54 32
2018 PM-05 7 22 22 24 20 4 0 30 47 45
2018 PM-06 4 20 27 20 18 11 0 27 42 91

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 37 37 15 7 4 0 0 74 11 230
2018 PM-01 50 43 0 7 0 0 0 93 7 14
2018 PM-02 45 18 27 0 9 0 0 64 9 11
2018 PM-03 37 37 10 10 7 0 0 73 17 30
2018 PM-04 38 34 19 6 3 0 0 72 9 32
2018 PM-05 36 42 13 7 2 0 0 78 9 45
2018 PM-06 36 37 18 7 3 0 0 72 10 90

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 34 43 10 6 5 2 0 78 12 230
2018 PM-01 29 43 7 0 14 7 0 77 15 14
2018 PM-02 27 36 27 0 9 0 0 64 9 11
2018 PM-03 23 47 13 0 13 3 0 72 14 30
2018 PM-04 47 38 3 3 6 3 0 87 10 32
2018 PM-05 36 47 4 11 2 0 0 82 13 45
2018 PM-06 33 41 14 8 2 1 0 75 10 90
Top of Page

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 32 36 11 11 9 1 0 69 20 231
2018 PM-01 29 50 14 0 7 0 0 79 7 14
2018 PM-02 45 18 18 9 9 0 0 64 18 11
2018 PM-03 29 26 19 13 10 3 0 57 23 31
2018 PM-04 48 23 3 19 0 3 3 76 21 31
2018 PM-05 29 49 7 11 4 0 0 78 16 45
2018 PM-06 30 38 11 9 12 0 0 68 21 91

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 43 24 15 10 7 1 0 68 17 231
2018 PM-01 36 36 14 0 14 0 0 71 14 14
2018 PM-02 27 27 18 0 27 0 0 55 27 11
2018 PM-03 42 19 16 16 6 0 0 61 23 31
2018 PM-04 53 19 13 9 3 3 0 74 13 32
2018 PM-05 39 36 7 7 9 2 0 77 16 44
2018 PM-06 47 18 19 11 4 1 0 66 16 91

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 40 25 14 10 10 0 1 66 20 229
2018 PM-01 50 29 7 0 14 0 0 79 14 14
2018 PM-02 36 27 0 18 18 0 0 64 36 11
2018 PM-03 32 16 19 13 16 0 3 50 30 31
2018 PM-04 58 16 10 10 3 0 3 77 13 31
2018 PM-05 40 40 12 2 7 0 0 79 9 43
2018 PM-06 40 23 15 12 10 0 0 63 22 91

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 58 19 12 3 6 0 0 78 10 232
2018 PM-01 57 21 7 0 14 0 0 79 14 14
2018 PM-02 55 9 9 0 27 0 0 64 27 11
2018 PM-03 52 23 6 6 10 3 0 77 17 31
2018 PM-04 72 13 13 0 0 0 3 87 0 32
2018 PM-05 64 22 7 4 2 0 0 87 7 45
2018 PM-06 53 22 16 3 5 0 0 75 9 91

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 45 24 14 8 9 0 0 69 17 229
2018 PM-01 64 7 14 7 7 0 0 71 14 14
2018 PM-02 45 0 18 0 36 0 0 45 36 11
2018 PM-03 39 13 16 16 13 3 0 53 30 31
2018 PM-04 53 28 16 3 0 0 0 81 3 32
2018 PM-05 49 36 2 7 7 0 0 84 13 45
2018 PM-06 41 26 17 8 8 0 0 67 16 88
Top of Page

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 14 27 27 16 8 1 5 44 26 73
2018 PM-05 0 40 40 20 0 0 0 40 20 10
2018 PM-06 17 24 26 15 9 2 7 45 27 54

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 22 31 22 12 10 3 0 55 23 232
2018 PM-01 29 36 29 0 7 0 0 64 7 14
2018 PM-02 45 18 27 0 9 0 0 64 9 11
2018 PM-03 23 23 23 19 3 10 0 50 25 31
2018 PM-04 38 22 19 6 13 3 0 61 19 32
2018 PM-05 2 44 29 9 13 2 0 48 23 45
2018 PM-06 23 32 15 14 11 3 1 57 26 91

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 19 29 17 19 13 2 0 50 33 231
2018 PM-01 29 21 29 7 14 0 0 50 21 14
2018 PM-02 45 18 9 18 9 0 0 64 27 11
2018 PM-03 13 26 19 23 13 6 0 41 38 31
2018 PM-04 31 22 22 16 9 0 0 53 25 32
2018 PM-05 5 48 18 16 14 0 0 52 30 44
2018 PM-06 20 29 13 23 12 2 1 50 36 91

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 12 25 20 26 14 2 0 38 41 230
2018 PM-01 29 7 36 7 14 7 0 38 23 14
2018 PM-02 45 18 9 9 18 0 0 64 27 11
2018 PM-03 14 17 21 28 17 3 0 32 46 29
2018 PM-04 22 22 25 25 6 0 0 44 31 32
2018 PM-05 0 20 40 20 18 2 0 20 39 45
2018 PM-06 8 35 9 32 13 2 1 44 47 91

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 10 25 17 30 18 0 0 35 48 232
2018 PM-01 29 7 21 29 14 0 0 36 43 14
2018 PM-02 27 36 18 0 18 0 0 64 18 11
2018 PM-03 6 26 13 35 19 0 0 32 55 31
2018 PM-04 28 16 25 22 9 0 0 44 31 32
2018 PM-05 0 31 27 24 18 0 0 31 42 45
2018 PM-06 5 29 10 37 18 1 0 34 56 91
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 17 44 16 16 6 0 0 61 22 229
2018 PM-01 29 43 7 14 7 0 0 71 21 14
2018 PM-02 30 40 20 0 10 0 0 70 10 10
2018 PM-03 23 29 29 16 3 0 0 52 19 31
2018 PM-04 31 34 22 9 3 0 0 66 13 32
2018 PM-05 11 53 9 13 13 0 0 64 27 45
2018 PM-06 11 48 13 21 4 1 0 60 26 89

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 25 39 17 9 9 1 0 64 18 232
2018 PM-01 29 43 14 7 7 0 0 71 14 14
2018 PM-02 27 45 9 0 18 0 0 73 18 11
2018 PM-03 23 16 26 16 19 0 0 39 35 31
2018 PM-04 28 38 16 9 6 3 0 68 16 32
2018 PM-05 20 51 11 7 7 2 2 74 14 45
2018 PM-06 24 38 20 11 7 0 0 63 18 91

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 22 33 21 13 10 1 0 56 22 230
2018 PM-01 29 29 36 0 7 0 0 57 7 14
2018 PM-02 36 18 27 9 9 0 0 55 18 11
2018 PM-03 19 32 13 19 13 3 0 53 33 31
2018 PM-04 28 31 25 9 6 0 0 59 16 32
2018 PM-05 20 31 20 11 13 4 0 53 26 45
2018 PM-06 18 39 18 16 9 0 0 57 25 89

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 8 19 29 18 20 6 1 29 40 230
2018 PM-01 21 14 43 7 14 0 0 36 21 14
2018 PM-02 18 27 18 9 27 0 0 45 36 11
2018 PM-03 0 17 34 17 24 7 0 19 44 29
2018 PM-04 19 16 25 19 9 13 0 39 32 32
2018 PM-05 7 29 27 16 20 0 2 36 36 45
2018 PM-06 4 13 29 24 21 8 1 19 49 91

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 22 30 17 16 14 1 0 53 30 232
2018 PM-01 29 21 29 7 14 0 0 50 21 14
2018 PM-02 45 27 0 9 18 0 0 73 27 11
2018 PM-03 26 23 13 19 19 0 0 48 39 31
2018 PM-04 31 28 16 16 6 0 3 61 23 32
2018 PM-05 22 29 18 7 22 2 0 52 30 45
2018 PM-06 14 34 18 22 10 2 0 49 33 91

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 17 31 16 19 16 1 0 48 36 232
2018 PM-01 29 21 14 14 21 0 0 50 36 14
2018 PM-02 9 36 18 0 18 18 0 56 22 11
2018 PM-03 19 19 16 26 19 0 0 39 45 31
2018 PM-04 22 28 19 22 9 0 0 50 31 32
2018 PM-05 22 36 9 13 18 0 2 59 32 45
2018 PM-06 12 32 18 23 15 0 0 44 38 91

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 14 37 23 14 8 3 0 53 23 232
2018 PM-01 21 29 36 0 14 0 0 50 14 14
2018 PM-02 18 36 9 0 18 18 0 67 22 11
2018 PM-03 10 35 23 10 16 6 0 48 28 31
2018 PM-04 28 34 28 6 3 0 0 63 9 32
2018 PM-05 11 47 22 11 9 0 0 58 20 45
2018 PM-06 11 36 21 23 5 3 0 49 30 91

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 31 39 13 9 4 3 0 73 13 231
2018 PM-01 50 14 21 0 7 7 0 69 8 14
2018 PM-02 55 36 0 0 9 0 0 91 9 11
2018 PM-03 29 42 3 13 6 6 0 76 21 31
2018 PM-04 42 26 19 6 0 3 3 72 7 31
2018 PM-05 20 47 13 16 4 0 0 67 20 45
2018 PM-06 27 44 13 8 3 4 0 75 11 91

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 31 37 17 8 6 1 0 69 14 230
2018 PM-01 43 21 29 0 7 0 0 64 7 14
2018 PM-02 55 27 0 9 9 0 0 82 18 11
2018 PM-03 42 29 13 3 10 3 0 73 13 31
2018 PM-04 35 42 13 10 0 0 0 77 10 31
2018 PM-05 22 51 11 7 7 2 0 75 14 45
2018 PM-06 27 34 21 11 7 0 0 61 18 90

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 39 39 11 6 4 0 0 78 11 228
2018 PM-01 43 36 7 7 7 0 0 79 14 14
2018 PM-02 55 27 0 9 9 0 0 82 18 11
2018 PM-03 48 28 14 7 3 0 0 76 10 29
2018 PM-04 48 29 13 6 3 0 0 77 10 31
2018 PM-05 31 51 11 2 4 0 0 82 7 45
2018 PM-06 36 39 13 7 4 1 0 75 11 90

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 25 31 20 16 8 0 0 56 24 231
2018 PM-01 36 29 7 14 14 0 0 64 29 14
2018 PM-02 36 36 0 27 0 0 0 73 27 11
2018 PM-03 26 35 10 23 3 3 0 63 27 31
2018 PM-04 35 23 23 13 6 0 0 58 19 31
2018 PM-05 24 33 27 9 7 0 0 58 16 45
2018 PM-06 19 31 23 16 11 0 0 49 27 91

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 24 33 23 13 7 0 0 57 20 230
2018 PM-01 36 29 21 0 14 0 0 64 14 14
2018 PM-02 36 36 9 18 0 0 0 73 18 11
2018 PM-03 26 32 29 10 3 0 0 58 13 31
2018 PM-04 33 33 13 20 0 0 0 67 20 30
2018 PM-05 18 40 20 16 7 0 0 58 22 45
2018 PM-06 20 30 27 14 9 0 0 49 23 91

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 22 27 26 11 12 1 0 50 24 229
2018 PM-01 21 36 29 7 7 0 0 57 14 14
2018 PM-02 27 27 27 9 9 0 0 55 18 11
2018 PM-03 27 37 10 7 20 0 0 63 27 30
2018 PM-04 37 17 23 17 7 0 0 53 23 30
2018 PM-05 20 29 29 11 7 2 2 51 19 45
2018 PM-06 18 26 30 10 15 1 0 44 26 91
Top of Page

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 PM 36 27 38 232
2018 PM-01 7 50 43 14
2018 PM-02 36 18 45 11
2018 PM-03 45 23 32 31
2018 PM-04 28 25 47 32
2018 PM-05 44 16 40 45
2018 PM-06 35 31 34 91

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 PM 10 34 36 4 1 16 83
2018 PM-03 14 36 29 0 7 14 14
2018 PM-05 15 45 30 10 0 0 20
2018 PM-06 6 22 44 3 0 25 32
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 20 80 232
2018 PM-03 26 74 31
2018 PM-04 19 81 32
2018 PM-05 20 80 45
2018 PM-06 14 86 91

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 PM 50 46
2018 PM-06 62 13

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 PM 67 46
2018 PM-06 62 13

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 PM 11 46

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 PM 0 46
2018 PM-06 0 13

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 PM 46 46
2018 PM-06 54 13

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 PM 46 46
2018 PM-06 46 13

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 PM 54 46
2018 PM-06 62 13

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 PM 37 46
2018 PM-06 38 13

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 PM 30 46

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 PM 63 46
2018 PM-06 62 13

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 PM 35 46

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic
(%)
Total responses
2018 PM 0 46
2018 PM-06 0 13

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic
(%)
Total responses
2018 PM 13 46

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 PM 59 46

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Demographic
(%)
Total responses
2018 PM 28 46

Question 50m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic
(%)
Total responses
2018 PM 11 46

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 PM 54 46

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2018 PM 26 46

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 PM 15 46

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 PM 11 46

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 PM 33 46

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 PM 19 43

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 PM 12 43

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 PM 12 43

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 PM 19 43

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 PM 19 43

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 PM 42 43

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 PM 14 43

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 PM 56 43

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 PM 0 43

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 PM 72 43

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 PM 0 43

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 PM 16 43

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 9 16 25 15 13 19 3 32 36 231
2018 PM-01 29 14 21 7 14 14 0 50 25 14
2018 PM-02 9 18 18 9 27 0 18 33 44 11
2018 PM-03 3 32 13 16 6 26 3 50 32 31
2018 PM-04 19 6 16 16 9 28 6 38 38 32
2018 PM-05 9 18 27 14 16 16 0 32 35 44
2018 PM-06 5 13 31 18 11 19 3 24 37 91

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 19 32 22 11 10 4 2 54 22 231
2018 PM-01 29 36 21 0 14 0 0 64 14 14
2018 PM-02 18 27 18 0 18 0 18 56 22 11
2018 PM-03 16 29 26 6 6 13 3 54 15 31
2018 PM-04 34 19 22 9 6 3 6 59 17 32
2018 PM-05 20 36 20 9 11 2 0 58 21 44
2018 PM-06 14 33 23 16 10 3 0 49 27 91
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 13 88 232
2018 PM-03 29 71 31
2018 PM-05 11 89 45
2018 PM-06 8 92 91

Question 56a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 PM 52 29

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 PM 83 29

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 PM 21 29

Question 57a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic
(%)
Total responses
2018 PM 45 29

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic
(%)
Total responses
2018 PM 17 29

Question 57c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic
(%)
Total responses
2018 PM 17 29

Question 57e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic
(%)
Total responses
2018 PM 21 29

Question 57f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic
(%)
Total responses
2018 PM 34 29

Question 57j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic
(%)
Total responses
2018 PM 21 29

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2018 PM 0 29

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 PM 21 29

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 PM 0 29

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 PM 59 29

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 PM 0 26

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic
(%)
Total responses
2018 PM 0 26

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 PM 0 26

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 PM 19 26

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 PM 35 26

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 PM 50 26

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic
(%)
Total responses
2018 PM 27 26

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 11 17 31 7 8 22 5 37 20 232
2018 PM-01 29 14 29 0 14 14 0 50 17 14
2018 PM-02 9 18 27 0 18 9 18 38 25 11
2018 PM-03 10 26 13 19 6 23 3 48 35 31
2018 PM-04 19 9 31 0 3 25 13 45 5 32
2018 PM-05 13 16 27 16 9 18 2 36 31 45
2018 PM-06 4 18 38 3 8 25 3 31 15 91

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 21 29 24 10 6 7 2 56 18 232
2018 PM-01 36 14 36 0 14 0 0 50 14 14
2018 PM-02 18 27 18 0 9 9 18 63 13 11
2018 PM-03 23 26 16 16 10 10 0 54 29 31
2018 PM-04 25 16 25 9 3 16 6 52 16 32
2018 PM-05 20 31 22 18 4 2 2 53 23 45
2018 PM-06 19 36 24 7 7 8 0 60 14 91
Top of Page

Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 17 27 22 14 19 0 1 44 33 230
2018 PM-01 14 21 14 36 14 0 0 36 50 14
2018 PM-02 18 36 36 0 9 0 0 55 9 11
2018 PM-03 13 29 13 16 26 0 3 43 43 31
2018 PM-04 13 22 41 13 13 0 0 34 25 32
2018 PM-05 18 20 18 9 32 0 2 40 42 44
2018 PM-06 19 30 22 17 12 0 0 49 29 90

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 11 25 29 19 16 0 1 36 35 231
2018 PM-01 36 7 29 21 7 0 0 43 29 14
2018 PM-02 27 27 36 0 9 0 0 55 9 11
2018 PM-03 10 29 19 26 13 0 3 40 40 31
2018 PM-04 13 34 31 9 9 0 3 48 19 32
2018 PM-05 9 24 24 22 20 0 0 33 42 45
2018 PM-06 6 22 32 22 18 0 0 28 40 90

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 14 30 25 18 13 0 0 44 31 230
2018 PM-01 29 29 29 7 7 0 0 57 14 14
2018 PM-02 45 27 27 0 0 0 0 73 0 11
2018 PM-03 13 35 29 13 10 0 0 48 23 31
2018 PM-04 28 31 16 16 6 0 3 61 23 32
2018 PM-05 9 34 16 30 11 0 0 43 41 44
2018 PM-06 6 26 32 18 19 0 0 31 37 90

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 14 18 22 21 23 0 2 32 46 230
2018 PM-01 31 23 15 23 8 0 0 54 31 13
2018 PM-02 45 9 27 0 9 0 9 60 10 11
2018 PM-03 13 19 16 26 26 0 0 32 52 31
2018 PM-04 25 34 9 13 13 0 6 63 27 32
2018 PM-05 9 13 29 18 31 0 0 22 49 45
2018 PM-06 7 14 26 27 26 0 1 21 53 90

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 42 26 11 9 7 0 5 72 17 230
2018 PM-01 64 14 0 7 7 0 7 85 15 14
2018 PM-02 82 9 0 0 9 0 0 91 9 11
2018 PM-03 45 10 19 10 6 0 10 61 18 31
2018 PM-04 55 29 0 0 6 0 10 93 7 31
2018 PM-05 33 33 11 11 4 0 7 71 17 45
2018 PM-06 30 32 16 12 9 0 1 63 21 90

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 23 25 26 14 12 0 0 48 27 230
2018 PM-01 57 14 7 14 7 0 0 71 21 14
2018 PM-02 27 36 18 0 18 0 0 64 18 11
2018 PM-03 23 13 35 13 16 0 0 35 29 31
2018 PM-04 34 34 9 16 6 0 0 69 22 32
2018 PM-05 22 18 36 9 16 0 0 40 24 45
2018 PM-06 13 28 29 18 11 0 0 42 29 89

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 14 33 26 13 12 0 1 48 26 230
2018 PM-01 31 38 15 8 8 0 0 69 15 13
2018 PM-02 64 18 18 0 0 0 0 82 0 11
2018 PM-03 6 32 32 16 6 3 3 41 24 31
2018 PM-04 28 31 22 9 6 0 3 61 16 32
2018 PM-05 16 36 24 11 11 0 2 52 23 45
2018 PM-06 4 34 27 18 17 0 0 39 34 90

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 13 29 26 20 11 0 1 43 31 228
2018 PM-01 38 23 31 0 8 0 0 62 8 13
2018 PM-02 55 27 9 0 9 0 0 82 9 11
2018 PM-03 16 26 29 19 6 0 3 43 27 31
2018 PM-04 19 44 19 13 3 3 0 65 16 32
2018 PM-05 13 22 27 31 7 0 0 36 38 45
2018 PM-06 2 28 31 22 17 0 0 31 39 88

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 17 24 29 15 13 1 0 42 29 230
2018 PM-01 23 38 38 0 0 0 0 62 0 13
2018 PM-02 55 18 18 0 9 0 0 73 9 11
2018 PM-03 10 13 45 16 16 0 0 23 32 31
2018 PM-04 41 19 16 9 13 3 0 61 23 32
2018 PM-05 13 24 27 22 13 0 0 38 36 45
2018 PM-06 9 30 27 18 16 1 0 39 34 90

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 29 27 25 13 5 1 0 56 18 225
2018 PM-01 55 9 36 0 0 0 0 64 0 11
2018 PM-02 64 18 18 0 0 0 0 82 0 11
2018 PM-03 23 29 32 10 6 0 0 52 16 31
2018 PM-04 35 35 16 6 3 3 0 73 10 31
2018 PM-05 27 23 25 18 7 0 0 50 25 44
2018 PM-06 21 30 24 18 4 1 1 53 23 89

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 42 22 14 13 7 0 2 65 21 228
2018 PM-01 46 23 0 23 0 0 8 75 25 13
2018 PM-02 50 10 30 10 0 0 0 60 10 10
2018 PM-03 39 26 10 10 10 0 6 69 21 31
2018 PM-04 56 25 6 9 3 0 0 81 13 32
2018 PM-05 42 20 16 16 4 0 2 64 20 45
2018 PM-06 36 22 18 12 11 0 0 58 24 89

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 62 20 6 4 3 0 7 87 7 229
2018 PM-01 46 31 0 8 8 0 8 83 17 13
2018 PM-02 91 0 9 0 0 0 0 91 0 11
2018 PM-03 45 16 10 3 10 0 16 73 15 31
2018 PM-04 66 28 6 0 0 0 0 94 0 32
2018 PM-05 60 18 4 4 2 0 11 88 8 45
2018 PM-06 66 19 6 4 1 0 3 88 6 89

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 57 19 7 3 7 1 4 81 11 229
2018 PM-01 54 15 15 8 8 0 0 69 15 13
2018 PM-02 55 18 9 9 9 0 0 73 18 11
2018 PM-03 43 23 3 3 13 3 10 77 19 30
2018 PM-04 75 16 6 0 3 0 0 91 3 32
2018 PM-05 49 24 7 4 7 4 4 80 12 45
2018 PM-06 63 16 7 3 7 0 4 83 10 90

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 46 26 17 6 3 0 1 73 10 229
2018 PM-01 54 38 8 0 0 0 0 92 0 13
2018 PM-02 36 45 9 9 0 0 0 82 9 11
2018 PM-03 42 23 16 10 3 3 3 69 14 31
2018 PM-04 50 19 16 13 3 0 0 69 16 32
2018 PM-05 42 33 12 9 5 0 0 74 14 43
2018 PM-06 51 22 20 2 4 0 1 73 7 91

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 44 28 12 7 9 0 1 72 16 229
2018 PM-01 57 21 7 0 14 0 0 79 14 14
2018 PM-02 45 27 0 0 27 0 0 73 27 11
2018 PM-03 42 35 10 10 3 0 0 77 13 31
2018 PM-04 68 10 6 13 0 0 3 80 13 31
2018 PM-05 39 27 18 9 7 0 0 66 16 44
2018 PM-06 39 29 16 6 10 0 1 69 16 90

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 56 15 5 2 1 0 22 90 4 227
2018 PM-01 64 7 0 0 0 0 29 100 0 14
2018 PM-02 73 9 0 0 0 0 18 100 0 11
2018 PM-03 53 3 3 0 0 3 37 94 0 30
2018 PM-04 68 3 0 0 3 0 26 96 4 31
2018 PM-05 53 9 5 7 0 0 26 84 9 43
2018 PM-06 51 26 9 1 1 0 12 87 3 90

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 51 26 12 4 1 0 6 82 6 230
2018 PM-01 64 0 21 0 0 0 14 75 0 14
2018 PM-02 64 27 0 0 0 0 9 100 0 11
2018 PM-03 55 26 3 3 0 3 10 93 4 31
2018 PM-04 56 25 16 0 0 0 3 84 0 32
2018 PM-05 59 23 9 7 0 0 2 84 7 44
2018 PM-06 40 32 14 6 3 0 4 76 9 90

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 65 15 7 5 4 1 3 83 9 231
2018 PM-01 36 29 14 7 0 7 7 75 8 14
2018 PM-02 36 18 27 0 18 0 0 55 18 11
2018 PM-03 61 10 6 10 10 0 3 73 20 31
2018 PM-04 69 19 6 3 3 0 0 88 6 32
2018 PM-05 70 11 0 11 0 0 7 88 12 44
2018 PM-06 71 14 7 2 3 1 1 88 6 91

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 43 29 16 9 1 0 1 73 10 231
2018 PM-01 50 21 14 14 0 0 0 71 14 14
2018 PM-02 27 55 9 9 0 0 0 82 9 11
2018 PM-03 32 29 19 10 3 3 3 66 14 31
2018 PM-04 50 28 13 9 0 0 0 78 9 32
2018 PM-05 52 18 16 9 5 0 0 70 14 44
2018 PM-06 40 34 18 8 0 0 1 74 8 91

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 9 25 40 18 8 0 0 34 26 232
2018 PM-01 29 14 50 7 0 0 0 43 7 14
2018 PM-02 0 36 45 9 9 0 0 36 18 11
2018 PM-03 16 23 39 10 13 0 0 39 23 31
2018 PM-04 22 31 31 13 3 0 0 53 16 32
2018 PM-05 7 24 42 16 11 0 0 31 27 45
2018 PM-06 2 23 42 26 7 0 0 25 33 91

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 14 20 43 16 7 0 0 23 34 231
2018 PM-01 0 7 36 29 29 0 0 57 7 14
2018 PM-02 27 9 45 18 0 0 0 18 36 11
2018 PM-03 26 23 32 10 10 0 0 19 48 31
2018 PM-04 9 16 38 25 13 0 0 38 25 32
2018 PM-05 14 11 50 16 9 0 0 25 25 44
2018 PM-06 11 27 46 13 2 0 0 15 38 91

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 28 48 9 9 5 0 0 77 14 229
2018 PM-01 23 69 0 8 0 0 0 92 8 13
2018 PM-02 55 27 9 0 9 0 0 82 9 11
2018 PM-03 32 45 6 10 6 0 0 77 16 31
2018 PM-04 35 55 3 3 3 0 0 90 6 31
2018 PM-05 24 47 16 9 4 0 0 71 13 45
2018 PM-06 23 47 10 11 7 1 1 72 18 90

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 17 31 22 17 13 0 0 48 30 232
2018 PM-01 14 57 14 7 7 0 0 71 14 14
2018 PM-02 18 45 9 9 18 0 0 64 27 11
2018 PM-03 26 19 26 13 16 0 0 45 29 31
2018 PM-04 28 22 31 9 9 0 0 50 19 32
2018 PM-05 18 38 16 16 13 0 0 56 29 45
2018 PM-06 10 30 23 23 13 1 0 40 37 91
Top of Page

Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 23 35 19 8 12 2 0 24 76 230
2018 PM-01 29 43 14 7 7 0 0 29 71 14
2018 PM-02 30 30 30 10 0 0 0 30 70 10
2018 PM-03 32 16 29 6 16 0 0 32 68 31
2018 PM-04 22 34 25 6 13 0 0 22 78 32
2018 PM-05 20 30 20 9 20 0 0 20 80 44
2018 PM-06 20 46 12 9 9 4 0 21 79 91

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 PM 27 171
2018 PM-03 19 21
2018 PM-04 36 25
2018 PM-05 37 35
2018 PM-06 22 69

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 PM 34 171
2018 PM-03 38 21
2018 PM-04 36 25
2018 PM-05 43 35
2018 PM-06 29 69

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 PM 21 171
2018 PM-03 5 21
2018 PM-04 20 25
2018 PM-05 31 35
2018 PM-06 25 69

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 PM 64 171
2018 PM-03 62 21
2018 PM-04 56 25
2018 PM-05 71 35
2018 PM-06 67 69

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 PM 5 171
2018 PM-03 5 21
2018 PM-04 4 25
2018 PM-05 9 35
2018 PM-06 4 69

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 PM 32 171
2018 PM-03 38 21
2018 PM-04 20 25
2018 PM-05 31 35
2018 PM-06 36 69

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 PM 29 171
2018 PM-03 29 21
2018 PM-04 20 25
2018 PM-05 37 35
2018 PM-06 28 69

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 PM 2 38 17 12 10 21 163
2018 PM-03 0 20 20 15 10 35 20
2018 PM-04 9 43 13 9 9 17 23
2018 PM-05 0 42 12 12 9 24 33
2018 PM-06 3 36 18 13 10 19 67

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 31 69 169
2018 PM-03 14 86 21
2018 PM-04 44 56 25
2018 PM-05 31 69 35
2018 PM-06 25 75 67

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 11 25 19 16 24 1 4 38 42 171
2018 PM-03 0 29 14 19 29 0 10 32 53 21
2018 PM-04 12 44 12 8 20 0 4 58 29 25
2018 PM-05 20 17 20 23 17 0 3 38 41 35
2018 PM-06 7 23 20 16 29 1 3 32 47 69

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 5 12 13 20 44 1 5 19 68 171
2018 PM-03 0 10 10 19 52 0 10 11 79 21
2018 PM-04 12 16 12 8 40 0 12 32 55 25
2018 PM-05 3 11 11 26 46 0 3 15 74 35
2018 PM-06 4 13 12 22 45 1 3 18 70 69

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 39 16 11 14 14 0 6 59 29 232
2018 PM-01 36 7 14 29 14 0 0 43 43 14
2018 PM-02 27 18 9 36 9 0 0 45 45 11
2018 PM-03 42 3 16 16 13 0 10 50 32 31
2018 PM-04 41 16 13 19 13 0 0 56 31 32
2018 PM-05 40 9 9 11 16 0 16 58 32 45
2018 PM-06 40 24 10 8 14 1 3 67 23 91
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