2018 Public Service Employee Survey Results for Crown-Indigenous Relations and Northern Affairs by Question 78. Please indicate your occupational group and level. Occupational group and level - IS

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 29 41 15 10 4 0 0 71 15 68
2018 IS-03 38 38 0 8 15 0 0 77 23 13
2018 IS-04 21 37 21 21 0 0 0 58 21 19
2018 IS-05 37 42 16 5 0 0 0 79 5 19

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 45 42 6 6 1 0 0 87 7 67
2018 IS-03 23 54 8 8 8 0 0 77 15 13
2018 IS-04 42 53 5 0 0 0 0 95 0 19
2018 IS-05 67 17 11 6 0 0 0 83 6 18

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 54 38 4 0 3 0 0 93 3 68
2018 IS-03 31 54 8 0 8 0 0 85 8 13
2018 IS-04 47 47 5 0 0 0 0 95 0 19
2018 IS-05 74 21 5 0 0 0 0 95 0 19

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 45 39 6 7 3 0 0 84 10 67
2018 IS-03 38 46 0 8 8 0 0 85 15 13
2018 IS-04 44 33 11 11 0 0 0 78 11 18
2018 IS-05 53 42 0 0 5 0 0 95 5 19

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 43 37 9 9 3 0 0 79 12 68
2018 IS-03 23 46 15 8 8 0 0 69 15 13
2018 IS-04 47 32 11 5 5 0 0 79 11 19
2018 IS-05 53 26 11 11 0 0 0 79 11 19

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 38 32 13 13 3 0 0 71 16 68
2018 IS-03 31 38 8 15 8 0 0 69 23 13
2018 IS-04 37 37 5 16 5 0 0 74 21 19
2018 IS-05 53 5 26 16 0 0 0 58 16 19

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 25 34 19 19 1 0 0 60 21 67
2018 IS-03 38 15 23 23 0 0 0 54 23 13
2018 IS-04 37 16 21 26 0 0 0 53 26 19
2018 IS-05 21 47 21 11 0 0 0 68 11 19

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 49 38 4 7 1 0 0 87 9 68
2018 IS-03 46 31 8 8 8 0 0 77 15 13
2018 IS-04 42 47 0 11 0 0 0 89 11 19
2018 IS-05 68 16 11 5 0 0 0 84 5 19

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 41 41 4 9 4 0 0 82 13 68
2018 IS-03 38 38 0 8 15 0 0 77 23 13
2018 IS-04 32 47 5 11 5 0 0 79 16 19
2018 IS-05 47 42 5 5 0 0 0 89 5 19

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 50 31 9 9 1 0 0 81 10 68
2018 IS-03 46 31 0 15 8 0 0 77 23 13
2018 IS-04 53 26 11 11 0 0 0 79 11 19
2018 IS-05 53 37 5 5 0 0 0 89 5 19

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 30 39 13 18 0 0 0 69 18 67
2018 IS-03 46 15 15 23 0 0 0 62 23 13
2018 IS-04 32 37 5 26 0 0 0 68 26 19
2018 IS-05 33 39 17 11 0 0 0 72 11 18

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 35 35 15 12 1 1 0 72 13 68
2018 IS-03 31 46 8 15 0 0 0 77 15 13
2018 IS-04 26 37 11 16 5 5 0 67 22 19
2018 IS-05 47 26 21 5 0 0 0 74 5 19

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 25 42 16 12 4 0 0 67 16 67
2018 IS-03 38 31 0 15 15 0 0 69 31 13
2018 IS-04 11 50 33 0 6 0 0 61 6 18
2018 IS-05 37 32 21 11 0 0 0 68 11 19

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 40 44 10 4 1 0 0 84 6 68
2018 IS-03 31 46 15 0 8 0 0 77 8 13
2018 IS-04 32 47 11 11 0 0 0 79 11 19
2018 IS-05 58 26 16 0 0 0 0 84 0 19

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 25 38 15 12 9 0 1 64 21 68
2018 IS-03 46 23 8 15 8 0 0 69 23 13
2018 IS-04 26 42 5 11 11 0 5 72 22 19
2018 IS-05 21 42 26 5 5 0 0 63 11 19

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 14 35 33 15 2 2 0 17 49 66
2018 IS-04 5 58 26 5 5 0 0 11 63 19
2018 IS-05 16 21 21 37 0 5 0 39 39 19

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 21 21 32 19 4 3 0 24 42 68
2018 IS-03 23 23 15 38 0 0 0 38 46 13
2018 IS-04 16 26 37 5 11 5 0 17 44 19
2018 IS-05 16 16 32 26 5 5 0 33 33 19

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 26 38 28 4 0 1 1 5 67 68
2018 IS-03 31 31 23 8 0 0 8 8 67 13
2018 IS-04 32 42 21 5 0 0 0 5 74 19
2018 IS-05 26 32 32 5 0 5 0 6 61 19

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 18 35 28 15 3 1 0 18 54 68
2018 IS-03 23 23 23 31 0 0 0 31 46 13
2018 IS-04 11 47 32 11 0 0 0 11 58 19
2018 IS-05 16 26 32 16 5 5 0 22 44 19

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 22 16 34 19 6 1 0 26 39 67
2018 IS-03 23 8 31 38 0 0 0 38 31 13
2018 IS-04 26 21 37 16 0 0 0 16 47 19
2018 IS-05 11 16 37 16 16 5 0 33 28 19

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 11 20 35 21 9 3 2 32 32 66
2018 IS-03 23 0 23 31 8 8 8 45 27 13
2018 IS-04 11 37 21 26 5 0 0 32 47 19
2018 IS-05 6 11 44 17 17 6 0 35 18 18

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 21 22 34 13 4 3 3 19 45 68
2018 IS-03 15 15 23 23 8 8 8 36 36 13
2018 IS-04 26 26 37 5 5 0 0 11 53 19
2018 IS-05 26 21 21 21 5 5 0 28 50 19
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 19 48 13 7 9 1 1 69 17 67
2018 IS-03 17 33 17 8 25 0 0 50 33 12
2018 IS-04 16 58 5 0 16 5 0 78 17 19
2018 IS-05 21 37 21 21 0 0 0 58 21 19

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 58 22 7 9 1 1 0 82 11 67
2018 IS-03 50 17 8 17 0 8 0 73 18 12
2018 IS-04 47 32 11 5 5 0 0 79 11 19
2018 IS-05 63 16 11 11 0 0 0 79 11 19

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 18 25 12 10 12 16 6 56 29 67
2018 IS-03 8 25 17 8 17 17 8 44 33 12
2018 IS-04 16 26 5 11 16 26 0 57 36 19
2018 IS-05 26 11 26 11 11 11 5 44 25 19

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 51 33 1 10 4 0 0 84 15 67
2018 IS-03 33 33 0 17 17 0 0 67 33 12
2018 IS-04 53 37 0 5 5 0 0 89 11 19
2018 IS-05 53 32 0 16 0 0 0 84 16 19

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 54 31 7 7 0 0 0 85 7 67
2018 IS-03 33 42 17 8 0 0 0 75 8 12
2018 IS-04 53 26 11 11 0 0 0 79 11 19
2018 IS-05 63 32 0 5 0 0 0 95 5 19
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 49 32 6 7 6 0 0 81 13 68
2018 IS-03 38 23 15 8 15 0 0 62 23 13
2018 IS-04 53 37 0 11 0 0 0 89 11 19
2018 IS-05 53 32 11 0 5 0 0 84 5 19

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 53 29 10 4 3 0 0 82 7 68
2018 IS-03 38 31 23 0 8 0 0 69 8 13
2018 IS-04 47 37 11 5 0 0 0 84 5 19
2018 IS-05 63 21 5 5 5 0 0 84 11 19

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 57 25 12 3 3 0 0 82 6 68
2018 IS-03 46 23 23 0 8 0 0 69 8 13
2018 IS-04 58 32 11 0 0 0 0 89 0 19
2018 IS-05 63 21 5 5 5 0 0 84 11 19

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 68 22 6 3 1 0 0 90 4 68
2018 IS-03 54 23 15 0 8 0 0 77 8 13
2018 IS-04 63 26 5 5 0 0 0 89 5 19
2018 IS-05 68 26 5 0 0 0 0 95 0 19

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 57 24 6 10 3 0 0 81 13 68
2018 IS-03 38 23 23 8 8 0 0 62 15 13
2018 IS-04 53 37 0 11 0 0 0 89 11 19
2018 IS-05 68 16 0 11 5 0 0 84 16 19
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 25 50 0 13 6 0 6 80 20 16
2018 IS-06 30 50 0 0 10 0 10 89 11 10

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 22 37 18 16 4 3 0 61 21 68
2018 IS-03 15 38 31 15 0 0 0 54 15 13
2018 IS-04 21 42 5 26 5 0 0 63 32 19
2018 IS-05 26 32 32 5 0 5 0 61 6 19

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 19 34 24 16 6 1 0 54 22 68
2018 IS-03 15 23 46 15 0 0 0 38 15 13
2018 IS-04 21 32 16 26 5 0 0 53 32 19
2018 IS-05 21 32 37 11 0 0 0 53 11 19

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 10 28 32 21 6 3 0 39 27 68
2018 IS-03 8 15 38 23 8 8 0 25 33 13
2018 IS-04 5 47 16 26 5 0 0 53 32 19
2018 IS-05 5 21 63 5 5 0 0 26 11 19

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 19 34 25 12 10 0 0 53 22 68
2018 IS-03 8 46 23 8 15 0 0 54 23 13
2018 IS-04 26 37 11 21 5 0 0 63 26 19
2018 IS-05 16 21 37 11 16 0 0 37 26 19
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 22 46 22 10 0 0 0 68 10 68
2018 IS-03 15 31 38 15 0 0 0 46 15 13
2018 IS-04 26 42 21 11 0 0 0 68 11 19
2018 IS-05 32 53 16 0 0 0 0 84 0 19

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 35 21 18 19 4 3 0 58 24 68
2018 IS-03 15 23 15 31 8 8 0 42 42 13
2018 IS-04 32 21 21 16 11 0 0 53 26 19
2018 IS-05 53 11 21 16 0 0 0 63 16 19

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 18 37 26 16 1 1 0 55 18 68
2018 IS-03 0 38 38 23 0 0 0 38 23 13
2018 IS-04 21 42 16 11 5 5 0 67 17 19
2018 IS-05 32 26 32 11 0 0 0 58 11 19

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 12 22 25 15 16 10 0 38 34 68
2018 IS-03 0 31 31 8 23 8 0 33 33 13
2018 IS-04 11 11 32 16 21 11 0 24 41 19
2018 IS-05 26 16 11 26 5 16 0 50 38 19

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 16 44 24 10 3 3 0 62 14 68
2018 IS-03 23 31 23 8 8 8 0 58 17 13
2018 IS-04 11 32 42 11 0 5 0 44 11 19
2018 IS-05 21 47 16 16 0 0 0 68 16 19

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 22 28 24 18 4 3 1 52 23 68
2018 IS-03 15 23 38 0 15 8 0 42 17 13
2018 IS-04 5 21 32 32 5 5 0 28 39 19
2018 IS-05 42 21 21 16 0 0 0 63 16 19

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 18 47 19 13 0 0 3 67 14 68
2018 IS-03 0 62 15 15 0 0 8 67 17 13
2018 IS-04 11 37 26 26 0 0 0 47 26 19
2018 IS-05 37 37 26 0 0 0 0 74 0 19

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 39 31 21 7 0 1 0 71 8 67
2018 IS-03 31 31 23 15 0 0 0 62 15 13
2018 IS-04 37 26 26 5 0 5 0 67 6 19
2018 IS-05 58 21 21 0 0 0 0 79 0 19

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 31 45 16 6 1 0 0 76 7 67
2018 IS-03 15 62 15 0 8 0 0 77 8 13
2018 IS-04 26 37 32 5 0 0 0 63 5 19
2018 IS-05 58 26 16 0 0 0 0 84 0 19

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 43 40 10 3 3 0 0 84 6 67
2018 IS-03 23 62 8 0 8 0 0 85 8 13
2018 IS-04 42 26 21 5 5 0 0 68 11 19
2018 IS-05 68 21 11 0 0 0 0 89 0 19

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 30 33 25 7 4 0 0 63 12 67
2018 IS-03 15 46 23 8 8 0 0 62 15 13
2018 IS-04 32 16 37 11 5 0 0 47 16 19
2018 IS-05 42 37 21 0 0 0 0 79 0 19

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 30 37 21 7 4 0 0 67 12 67
2018 IS-03 8 69 8 8 8 0 0 77 15 13
2018 IS-04 37 16 32 11 5 0 0 53 16 19
2018 IS-05 47 32 16 5 0 0 0 79 5 19

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 27 27 27 10 4 3 1 56 16 67
2018 IS-03 23 23 8 23 15 8 0 50 42 13
2018 IS-04 21 37 26 11 0 5 0 61 11 19
2018 IS-05 47 16 37 0 0 0 0 63 0 19
Top of Page

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 IS 29 32 38 68
2018 IS-03 38 23 38 13
2018 IS-04 32 32 37 19
2018 IS-05 21 37 42 19

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 IS 5 35 40 15 0 5 20
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 IS 23 77 66
2018 IS-05 26 74 19

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 IS 67 15

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 IS 47 15

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 IS 0 15

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 IS 0 15

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 IS 0 15

Question 49g. From whom did you experience harassment on the job? Other

Survey year Demographic
(%)
Total responses
2018 IS 0 15

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 IS 53 15

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 IS 53 15

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 IS 53 15

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 IS 33 15

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic
(%)
Total responses
2018 IS 0 15

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Demographic
(%)
Total responses
2018 IS 33 15

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 IS 60 15

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 IS 0 15

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 IS 0 15

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 IS 33 15

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 IS 33 15

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 IS 0 15

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 IS 0 15

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 IS 40 15

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 IS 0 15

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 IS 40 15

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 IS 0 15

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 4 18 26 6 15 25 6 32 30 68
2018 IS-03 0 23 23 0 31 23 0 30 40 13
2018 IS-04 0 21 11 11 16 37 5 36 45 19
2018 IS-05 5 21 42 5 5 16 5 33 13 19

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 10 29 26 10 12 10 1 45 25 68
2018 IS-03 0 38 23 8 23 8 0 42 33 13
2018 IS-04 5 37 16 16 11 16 0 50 31 19
2018 IS-05 21 26 37 11 0 5 0 50 11 19
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 IS 9 91 68
2018 IS-05 0 100 19

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 7 12 37 3 3 32 6 31 10 68
2018 IS-03 8 15 31 0 15 31 0 33 22 13
2018 IS-04 0 21 26 5 0 42 5 40 10 19
2018 IS-05 11 0 47 5 0 32 5 17 8 19

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 16 28 28 4 4 15 3 55 11 67
2018 IS-03 17 33 17 0 17 8 8 60 20 12
2018 IS-04 16 21 26 5 5 26 0 50 14 19
2018 IS-05 21 32 32 5 0 11 0 59 6 19
Top of Page

Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 9 25 16 25 19 0 6 36 47 68
2018 IS-03 15 38 0 23 15 0 8 58 42 13
2018 IS-04 11 21 26 16 21 0 5 33 39 19
2018 IS-05 5 21 26 37 11 0 0 26 47 19

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 9 25 31 18 16 0 1 34 34 68
2018 IS-03 31 15 8 23 23 0 0 46 46 13
2018 IS-04 5 21 47 11 16 0 0 26 26 19
2018 IS-05 5 37 21 26 11 0 0 42 37 19

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 7 26 32 22 12 0 0 34 34 68
2018 IS-03 8 38 8 38 8 0 0 46 46 13
2018 IS-04 5 16 53 16 11 0 0 21 26 19
2018 IS-05 11 32 26 21 11 0 0 42 32 19

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 9 24 31 22 13 0 0 33 36 67
2018 IS-03 15 15 23 23 23 0 0 31 46 13
2018 IS-04 0 33 39 17 11 0 0 33 28 18
2018 IS-05 16 21 37 16 11 0 0 37 26 19

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 22 39 19 10 7 0 1 62 18 67
2018 IS-03 38 31 15 8 0 0 8 75 8 13
2018 IS-04 16 42 16 16 11 0 0 58 26 19
2018 IS-05 21 42 16 16 5 0 0 63 21 19

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 24 24 28 13 12 0 0 47 25 68
2018 IS-03 31 15 23 15 15 0 0 46 31 13
2018 IS-04 26 26 21 16 11 0 0 53 26 19
2018 IS-05 21 32 21 21 5 0 0 53 26 19

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 19 31 37 7 6 0 0 50 13 68
2018 IS-03 23 31 38 8 0 0 0 54 8 13
2018 IS-04 16 32 37 11 5 0 0 47 16 19
2018 IS-05 26 37 26 5 5 0 0 63 11 19

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 12 34 24 19 12 0 0 46 31 68
2018 IS-03 15 31 23 23 8 0 0 46 31 13
2018 IS-04 16 32 26 16 11 0 0 47 26 19
2018 IS-05 16 37 21 11 16 0 0 53 26 19

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 16 29 28 16 10 0 0 46 26 68
2018 IS-03 23 31 31 8 8 0 0 54 15 13
2018 IS-04 21 32 16 21 11 0 0 53 32 19
2018 IS-05 16 47 16 11 11 0 0 63 21 19

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 24 29 28 12 6 1 0 54 18 68
2018 IS-03 23 15 31 15 8 8 0 42 25 13
2018 IS-04 26 32 26 11 5 0 0 58 16 19
2018 IS-05 26 42 16 11 5 0 0 68 16 19

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 30 15 18 18 19 0 0 45 37 67
2018 IS-03 67 0 25 0 8 0 0 67 8 12
2018 IS-04 26 26 11 26 11 0 0 53 37 19
2018 IS-05 32 11 26 21 11 0 0 42 32 19

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 43 19 12 6 10 4 6 69 18 68
2018 IS-03 54 0 8 0 15 15 8 70 20 13
2018 IS-04 26 32 16 11 5 5 5 65 18 19
2018 IS-05 58 16 11 11 0 0 5 78 11 19

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 60 15 7 4 7 0 6 79 13 67
2018 IS-03 62 8 0 0 23 0 8 75 25 13
2018 IS-04 47 21 11 5 5 0 11 76 12 19
2018 IS-05 58 26 5 5 0 0 5 89 6 19

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 34 41 13 4 6 0 1 76 10 68
2018 IS-03 46 15 15 0 15 0 8 67 17 13
2018 IS-04 21 47 16 5 11 0 0 68 16 19
2018 IS-05 42 37 16 5 0 0 0 79 5 19

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 49 31 4 6 7 0 1 82 14 67
2018 IS-03 54 15 8 0 15 0 8 75 17 13
2018 IS-04 47 37 0 5 11 0 0 84 16 19
2018 IS-05 61 28 6 6 0 0 0 89 6 18

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 52 16 1 3 0 0 27 94 4 67
2018 IS-03 75 0 0 0 0 0 25 100 0 12
2018 IS-04 47 5 0 5 0 0 42 91 9 19
2018 IS-05 47 16 5 5 0 0 26 86 7 19

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 63 21 6 1 3 0 6 89 5 68
2018 IS-03 69 15 8 0 0 0 8 92 0 13
2018 IS-04 63 16 11 0 11 0 0 79 11 19
2018 IS-05 68 16 5 5 0 0 5 89 6 19

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 68 19 6 1 3 0 3 89 5 68
2018 IS-03 77 8 0 0 8 0 8 92 8 13
2018 IS-04 58 26 5 5 5 0 0 84 11 19
2018 IS-05 68 26 5 0 0 0 0 95 0 19

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 45 28 10 9 6 0 1 74 15 67
2018 IS-03 38 31 0 15 15 0 0 69 31 13
2018 IS-04 44 17 17 11 11 0 0 61 22 18
2018 IS-05 47 37 11 5 0 0 0 84 5 19

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 7 25 44 19 4 0 0 32 24 68
2018 IS-03 8 46 8 31 8 0 0 54 38 13
2018 IS-04 11 5 63 21 0 0 0 16 21 19
2018 IS-05 5 37 42 16 0 0 0 42 16 19

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 11 23 39 20 8 0 0 27 33 66
2018 IS-03 15 15 38 23 8 0 0 31 31 13
2018 IS-04 11 17 44 11 17 0 0 28 28 18
2018 IS-05 5 32 32 26 5 0 0 32 37 19

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 19 51 16 10 3 0 0 71 13 68
2018 IS-03 15 54 8 15 8 0 0 69 23 13
2018 IS-04 21 42 21 16 0 0 0 63 16 19
2018 IS-05 21 47 26 5 0 0 0 68 5 19

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 12 41 26 12 9 0 0 53 21 68
2018 IS-03 15 38 23 8 15 0 0 54 23 13
2018 IS-04 16 37 32 5 11 0 0 53 16 19
2018 IS-05 5 42 37 11 5 0 0 47 16 19
Top of Page

Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 21 22 24 15 16 1 1 21 79 68
2018 IS-03 23 38 31 8 0 0 0 23 77 13
2018 IS-04 21 26 16 16 16 5 0 22 78 19
2018 IS-05 21 0 32 21 26 0 0 21 79 19

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 IS 29 52
2018 IS-03 20 10
2018 IS-04 43 14
2018 IS-05 20 15

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 IS 44 52
2018 IS-03 60 10
2018 IS-04 36 14
2018 IS-05 53 15

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 IS 33 52
2018 IS-03 60 10
2018 IS-04 21 14
2018 IS-05 27 15

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 IS 54 52
2018 IS-03 30 10
2018 IS-04 57 14
2018 IS-05 67 15

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 IS 6 52
2018 IS-03 0 10
2018 IS-04 0 14
2018 IS-05 7 15

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 IS 29 52
2018 IS-03 20 10
2018 IS-04 29 14
2018 IS-05 40 15

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 IS 33 52
2018 IS-03 40 10
2018 IS-04 14 14
2018 IS-05 47 15

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 IS 4 36 34 6 2 18 50
2018 IS-04 0 50 29 0 0 21 14
2018 IS-05 7 13 40 13 0 27 15

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 IS 27 73 52
2018 IS-03 50 50 10
2018 IS-04 43 57 14
2018 IS-05 0 100 15

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 8 31 13 17 27 4 0 40 46 52
2018 IS-03 10 40 10 20 20 0 0 50 40 10
2018 IS-04 0 43 14 14 29 0 0 43 43 14
2018 IS-05 13 13 20 20 33 0 0 27 53 15

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 0 10 15 17 54 2 2 10 74 52
2018 IS-03 0 10 20 30 40 0 0 10 70 10
2018 IS-04 0 21 29 0 50 0 0 21 50 14
2018 IS-05 0 0 7 27 67 0 0 0 93 15

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 29 7 22 15 16 3 7 41 34 68
2018 IS-03 38 0 23 8 15 0 15 45 27 13
2018 IS-04 37 5 21 11 21 0 5 44 33 19
2018 IS-05 32 21 21 21 5 0 0 53 26 19
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