2018 Public Service Employee Survey Results for DMO & SGC - Headquarters

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 25 45 10 14 6 0 1 70 20 161510
2018 Crown-Indigenous Relations and Northern Affairs 26 42 12 14 5 0 1 68 20 1402
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 56 23 8 13 0 0 0 79 13 38
2018 DMO & SGC - Headquarters 49 18 14 19 0 0 0 68 19 16

Question 2. My job is a good fit with my interests.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 40 39 11 6 3 0 0 80 10 161032
2018 Crown-Indigenous Relations and Northern Affairs 40 39 11 7 3 0 0 79 10 1393
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 43 47 3 5 3 0 0 89 8 38
2018 DMO & SGC - Headquarters 24 69 0 7 0 0 0 93 7 16

Question 3. My job is a good fit with my skills.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 45 38 8 6 3 0 0 84 9 160117
2018 Crown-Indigenous Relations and Northern Affairs 44 40 8 5 3 0 0 84 9 1390
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 43 44 2 8 3 0 0 87 11 38
2018 DMO & SGC - Headquarters 24 69 0 7 0 0 0 93 7 16

Question 4. I have support at work to balance my work and personal life.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 42 33 11 8 5 0 0 76 13 161141
2018 Crown-Indigenous Relations and Northern Affairs 43 33 9 9 6 0 0 76 15 1394
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 56 35 0 10 0 0 0 90 10 38
2018 DMO & SGC - Headquarters 38 51 0 12 0 0 0 88 12 16

Question 5. I get a sense of satisfaction from my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 34 42 12 8 5 0 0 75 13 160671
2018 Crown-Indigenous Relations and Northern Affairs 32 42 12 8 5 0 0 74 14 1395
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 35 38 11 8 8 0 0 73 16 37
2018 DMO & SGC - Headquarters 24 44 7 20 6 0 0 68 25 16

Question 6. I receive meaningful recognition for work well done.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 26 34 17 13 10 0 0 60 23 161141
2018 Crown-Indigenous Relations and Northern Affairs 29 34 15 10 10 0 0 64 21 1394
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 45 12 16 16 10 0 0 58 27 38
2018 DMO & SGC - Headquarters 37 18 14 20 12 0 0 54 32 16

Question 7. I have clear work objectives.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 29 41 13 11 5 0 0 71 16 161312
2018 Crown-Indigenous Relations and Northern Affairs 25 38 15 15 7 0 0 62 22 1398
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 24 52 11 11 2 0 0 75 13 38
2018 DMO & SGC - Headquarters 18 56 7 13 6 0 0 75 19 16

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 43 40 9 5 2 0 0 84 7 161313
2018 Crown-Indigenous Relations and Northern Affairs 43 40 9 6 2 0 0 83 8 1395
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 31 58 6 3 2 0 0 89 5 38
2018 DMO & SGC - Headquarters 23 71 0 0 6 0 0 94 6 16

Question 9. Overall, I feel valued at work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 29 37 14 11 9 0 0 66 20 160988
2018 Crown-Indigenous Relations and Northern Affairs 30 38 13 11 8 0 0 68 18 1395
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 31 35 10 8 16 0 0 66 24 38
2018 DMO & SGC - Headquarters 30 38 13 7 13 0 0 68 20 16

Question 10. I am proud of the work that I do.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 50 35 9 3 2 0 0 85 5 160125
2018 Crown-Indigenous Relations and Northern Affairs 45 36 11 6 2 0 0 82 7 1384
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 35 51 11 0 3 0 0 86 3 37
2018 DMO & SGC - Headquarters 24 69 7 0 0 0 0 93 0 16

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 27 38 14 12 9 0 0 65 21 160686
2018 Crown-Indigenous Relations and Northern Affairs 26 40 14 11 9 0 0 67 20 1388
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 26 38 9 11 13 0 3 66 25 37
2018 DMO & SGC - Headquarters 23 32 14 20 6 0 6 59 27 16

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 31 34 16 10 8 0 0 66 18 160340
2018 Crown-Indigenous Relations and Northern Affairs 32 36 14 11 7 0 0 68 18 1383
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 29 47 8 8 8 0 0 75 17 37
2018 DMO & SGC - Headquarters 31 41 7 14 6 0 0 72 21 15

Question 13. I have support at work to provide a high level of service.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 30 37 15 11 7 0 0 67 18 160685
2018 Crown-Indigenous Relations and Northern Affairs 29 36 14 13 8 0 1 65 20 1387
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 34 37 8 11 10 0 0 71 21 38
2018 DMO & SGC - Headquarters 30 38 0 26 6 0 0 68 32 16

Question 14. Overall, I like my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 40 39 11 6 3 0 0 80 9 161156
2018 Crown-Indigenous Relations and Northern Affairs 35 42 12 7 3 0 0 77 11 1393
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 28 43 16 8 5 0 0 71 13 38
2018 DMO & SGC - Headquarters 17 64 13 0 6 0 0 82 6 16

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 37 32 17 8 5 0 1 70 13 161699
2018 Crown-Indigenous Relations and Northern Affairs 33 30 19 9 8 0 1 65 17 1401
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 30 34 23 8 6 0 0 64 13 38
2018 DMO & SGC - Headquarters 26 36 25 6 7 0 0 62 13 16

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 11 26 35 18 8 1 1 27 37 161147
2018 Crown-Indigenous Relations and Northern Affairs 16 29 32 15 6 0 1 21 46 1394
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 21 24 26 21 8 0 0 29 45 38
2018 DMO & SGC - Headquarters 19 39 24 13 6 0 0 18 57 16

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 12 20 28 23 13 2 2 37 33 160571
2018 Crown-Indigenous Relations and Northern Affairs 19 28 28 15 7 2 1 23 48 1391
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 10 29 31 21 6 3 0 27 41 38
2018 DMO & SGC - Headquarters 19 31 31 13 0 7 0 13 53 16

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 17 24 29 17 9 2 3 26 43 160643
2018 Crown-Indigenous Relations and Northern Affairs 24 29 29 11 5 1 1 16 55 1398
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 21 27 34 8 10 0 0 18 48 38
2018 DMO & SGC - Headquarters 14 25 43 7 12 0 0 18 39 16

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 8 16 32 27 14 1 2 42 25 160266
2018 Crown-Indigenous Relations and Northern Affairs 15 23 31 20 8 1 1 29 39 1389
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 11 32 29 19 7 0 2 26 44 38
2018 DMO & SGC - Headquarters 13 32 18 19 12 0 6 33 48 16

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 17 23 27 18 11 1 2 30 42 160843
2018 Crown-Indigenous Relations and Northern Affairs 24 23 26 16 8 1 2 24 49 1395
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 14 27 31 16 7 0 5 25 42 38
2018 DMO & SGC - Headquarters 19 26 30 7 12 0 6 20 48 16

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 13 20 27 22 13 3 3 37 35 160300
2018 Crown-Indigenous Relations and Northern Affairs 19 24 28 18 7 2 2 26 45 1385
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 18 29 29 8 8 5 3 17 51 38
2018 DMO & SGC - Headquarters 25 32 24 7 6 7 0 13 61 16

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 16 24 31 16 9 2 2 25 42 161001
2018 Crown-Indigenous Relations and Northern Affairs 21 28 28 14 6 2 2 20 51 1394
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 13 27 34 14 7 3 2 22 43 38
2018 DMO & SGC - Headquarters 7 20 43 7 12 7 6 21 30 16
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 21 32 19 11 9 5 3 59 21 161064
2018 Crown-Indigenous Relations and Northern Affairs 21 33 16 11 9 6 4 60 22 1392
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 28 27 6 10 10 14 5 68 25 38
2018 DMO & SGC - Headquarters 23 33 14 6 12 13 0 64 20 16

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 40 31 10 10 8 1 0 72 18 160757
2018 Crown-Indigenous Relations and Northern Affairs 41 30 9 10 8 1 0 72 19 1390
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 36 29 16 0 16 2 0 67 16 38
2018 DMO & SGC - Headquarters 36 44 14 0 6 0 0 80 6 16

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 13 22 19 16 14 13 2 41 36 160747
2018 Crown-Indigenous Relations and Northern Affairs 13 20 19 17 13 16 3 40 36 1389
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 20 16 20 8 12 21 2 48 27 38
2018 DMO & SGC - Headquarters 17 25 7 20 12 20 0 53 39 16

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 44 36 9 7 4 0 0 81 11 160773
2018 Crown-Indigenous Relations and Northern Affairs 46 35 8 7 3 0 0 81 11 1388
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 39 44 5 5 7 0 0 83 12 38
2018 DMO & SGC - Headquarters 30 52 7 6 6 0 0 81 12 16

Question 21. The people I work with value my ideas and opinions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 37 40 13 5 3 1 0 77 9 161015
2018 Crown-Indigenous Relations and Northern Affairs 39 39 11 5 4 1 0 79 9 1392
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 33 55 0 5 7 0 0 88 12 38
2018 DMO & SGC - Headquarters 41 53 0 0 6 0 0 94 6 16
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 37 35 12 9 6 1 0 73 15 160726
2018 Crown-Indigenous Relations and Northern Affairs 37 34 12 9 7 1 1 72 16 1390
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 38 35 9 13 5 0 0 73 19 37
2018 DMO & SGC - Headquarters 38 44 7 6 6 0 0 81 12 16

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 45 30 12 7 5 2 1 76 12 160474
2018 Crown-Indigenous Relations and Northern Affairs 46 27 12 7 5 2 1 75 13 1389
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 54 19 14 5 8 0 0 73 13 37
2018 DMO & SGC - Headquarters 48 26 14 6 6 0 0 75 12 16

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 42 32 11 8 5 1 0 75 14 160177
2018 Crown-Indigenous Relations and Northern Affairs 43 28 12 9 6 1 0 72 16 1387
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 53 14 17 8 8 0 0 67 16 37
2018 DMO & SGC - Headquarters 48 20 20 6 6 0 0 68 12 16

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 52 26 10 5 5 1 0 80 10 160320
2018 Crown-Indigenous Relations and Northern Affairs 57 24 8 4 5 1 0 82 9 1389
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 56 24 6 2 11 0 0 81 14 37
2018 DMO & SGC - Headquarters 55 32 7 0 6 0 0 87 6 16

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 47 28 11 7 6 0 0 75 13 160605
2018 Crown-Indigenous Relations and Northern Affairs 46 28 10 8 7 0 0 75 15 1388
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 50 22 14 2 11 0 0 72 13 37
2018 DMO & SGC - Headquarters 48 20 20 0 12 0 0 68 12 16
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 25 34 16 10 6 3 6 65 18 36684
2018 Crown-Indigenous Relations and Northern Affairs 18 31 21 11 8 4 7 55 21 449
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 15 40 12 11 5 6 10 66 20 18

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 28 31 17 9 8 6 0 63 19 161481
2018 Crown-Indigenous Relations and Northern Affairs 26 31 19 11 7 6 1 61 19 1401
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 32 41 8 10 2 8 0 78 14 38
2018 DMO & SGC - Headquarters 24 52 0 13 6 6 0 80 20 16

Question 30. I have confidence in the senior management of my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 25 31 18 13 11 2 0 58 24 161089
2018 Crown-Indigenous Relations and Northern Affairs 22 31 20 15 10 2 0 55 25 1395
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 31 30 22 8 7 2 0 62 15 38
2018 DMO & SGC - Headquarters 30 32 20 6 6 6 0 66 13 16

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 17 29 21 16 12 5 0 48 30 160960
2018 Crown-Indigenous Relations and Northern Affairs 15 28 23 19 11 5 0 44 32 1395
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 23 27 29 8 5 8 0 55 14 38
2018 DMO & SGC - Headquarters 24 32 26 6 6 6 0 60 13 16

Question 32. Essential information flows effectively from senior management to staff.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 16 30 18 18 14 3 0 48 33 161278
2018 Crown-Indigenous Relations and Northern Affairs 14 26 19 24 14 2 0 41 39 1400
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 19 26 24 21 2 8 0 49 25 38
2018 DMO & SGC - Headquarters 13 24 33 13 6 12 0 42 21 16
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 24 42 18 10 5 1 0 67 15 161017
2018 Crown-Indigenous Relations and Northern Affairs 19 42 18 14 6 1 0 61 21 1397
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 19 52 16 13 0 0 0 71 13 38
2018 DMO & SGC - Headquarters 27 41 14 19 0 0 0 68 19 16

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 31 38 14 9 5 2 1 71 15 161068
2018 Crown-Indigenous Relations and Northern Affairs 24 35 16 12 7 4 1 63 20 1397
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 21 49 8 11 2 8 0 76 15 38
2018 DMO & SGC - Headquarters 13 62 7 7 6 6 0 79 14 16

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 30 38 18 8 5 1 0 69 13 160645
2018 Crown-Indigenous Relations and Northern Affairs 22 35 24 12 6 2 0 58 18 1394
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 24 45 16 5 8 2 0 70 13 38
2018 DMO & SGC - Headquarters 19 56 0 13 6 6 0 80 20 16

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 18 25 19 14 14 8 2 48 31 161057
2018 Crown-Indigenous Relations and Northern Affairs 12 20 22 14 15 12 3 38 35 1391
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 13 23 16 14 5 24 5 51 26 38
2018 DMO & SGC - Headquarters 6 31 14 20 6 19 6 48 34 16

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 20 32 18 15 12 2 0 53 28 161004
2018 Crown-Indigenous Relations and Northern Affairs 21 34 18 13 10 3 0 57 24 1399
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 29 42 16 2 5 6 0 75 8 38
2018 DMO & SGC - Headquarters 24 38 26 6 6 0 0 62 12 16

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 19 27 16 16 18 2 2 48 35 161071
2018 Crown-Indigenous Relations and Northern Affairs 19 31 16 15 15 2 1 52 31 1395
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 23 30 21 14 10 0 2 54 24 38
2018 DMO & SGC - Headquarters 12 39 25 13 6 0 6 53 20 16

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 20 35 22 11 8 3 0 57 20 161226
2018 Crown-Indigenous Relations and Northern Affairs 16 38 23 12 6 4 0 57 19 1397
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 26 37 22 5 8 3 0 64 13 38
2018 DMO & SGC - Headquarters 23 31 34 6 6 0 0 54 12 16

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 40 36 14 4 3 3 0 78 7 160822
2018 Crown-Indigenous Relations and Northern Affairs 35 40 12 6 2 4 0 78 9 1391
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 45 36 11 0 2 5 0 86 3 38
2018 DMO & SGC - Headquarters 56 24 14 0 6 0 0 80 6 16

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 39 38 13 6 3 2 0 78 9 160801
2018 Crown-Indigenous Relations and Northern Affairs 35 42 12 6 3 2 0 79 9 1390
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 45 42 6 5 2 0 0 87 8 38
2018 DMO & SGC - Headquarters 50 37 7 6 0 0 0 87 6 16

Question 42. Overall, my department or agency treats me with respect.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 44 36 10 5 4 0 0 81 9 160659
2018 Crown-Indigenous Relations and Northern Affairs 42 39 11 5 3 0 0 81 8 1394
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 50 36 6 2 5 0 0 87 8 38
2018 DMO & SGC - Headquarters 63 25 7 6 0 0 0 87 6 16

Question 43. I would recommend my department or agency as a great place to work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 35 32 17 9 7 1 0 67 16 160754
2018 Crown-Indigenous Relations and Northern Affairs 27 31 21 12 8 1 0 59 20 1391
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 27 29 21 5 15 2 0 57 21 38
2018 DMO & SGC - Headquarters 25 25 32 6 6 6 0 53 13 16

Question 44. I am satisfied with my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 33 34 16 10 7 0 0 68 16 160146
2018 Crown-Indigenous Relations and Northern Affairs 27 35 19 12 7 1 0 62 19 1392
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 24 50 10 5 10 0 0 74 15 38
2018 DMO & SGC - Headquarters 18 56 20 0 6 0 0 75 6 16

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 31 25 19 12 9 3 0 59 22 161050
2018 Crown-Indigenous Relations and Northern Affairs 25 25 21 14 11 4 0 52 26 1394
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 26 33 18 8 10 5 0 62 19 38
2018 DMO & SGC - Headquarters 17 34 24 13 6 6 0 55 20 16
Top of Page

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Organization Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Public Service 27 39 35 161647
2018 Crown-Indigenous Relations and Northern Affairs 41 26 33 1402
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 41 32 27 38
2018 DMO & SGC - Headquarters 55 32 13 16

Question 47. Please indicate your reason for leaving.

Survey year Organization To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 Public Service 17 33 30 6 8 6 43390
2018 Crown-Indigenous Relations and Northern Affairs 10 28 39 5 8 10 583
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 14 38 48 0 0 0 16
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Organization Yes
(%)
No
(%)
Total responses
2018 Public Service 15 85 161503
2018 Crown-Indigenous Relations and Northern Affairs 16 84 1394

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Organization
(%)
Total responses
2018 Public Service 51 22721
2018 Crown-Indigenous Relations and Northern Affairs 46 236

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Organization
(%)
Total responses
2018 Public Service 62 22735
2018 Crown-Indigenous Relations and Northern Affairs 60 236

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Survey year Organization
(%)
Total responses
2018 Public Service 8 22696
2018 Crown-Indigenous Relations and Northern Affairs 12 236

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Organization
(%)
Total responses
2018 Public Service 5 22696

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Organization
(%)
Total responses
2018 Public Service 6 22696
2018 Crown-Indigenous Relations and Northern Affairs 5 236

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Organization
(%)
Total responses
2018 Public Service 10 22712
2018 Crown-Indigenous Relations and Northern Affairs 9 236

Question 49g. From whom did you experience harassment on the job? Other

Survey year Organization
(%)
Total responses
2018 Public Service 4 22694

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Organization
(%)
Total responses
2018 Public Service 40 22709
2018 Crown-Indigenous Relations and Northern Affairs 42 237

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Organization
(%)
Total responses
2018 Public Service 40 22697
2018 Crown-Indigenous Relations and Northern Affairs 45 237

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Organization
(%)
Total responses
2018 Public Service 46 22698
2018 Crown-Indigenous Relations and Northern Affairs 56 237

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Organization
(%)
Total responses
2018 Public Service 41 22706
2018 Crown-Indigenous Relations and Northern Affairs 37 237

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Organization
(%)
Total responses
2018 Public Service 33 22690
2018 Crown-Indigenous Relations and Northern Affairs 40 237

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Organization
(%)
Total responses
2018 Public Service 56 22722
2018 Crown-Indigenous Relations and Northern Affairs 57 237

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Organization
(%)
Total responses
2018 Public Service 36 22699
2018 Crown-Indigenous Relations and Northern Affairs 33 237

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Organization
(%)
Total responses
2018 Public Service 2 22678

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Organization
(%)
Total responses
2018 Public Service 10 22693
2018 Crown-Indigenous Relations and Northern Affairs 6 237

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Survey year Organization
(%)
Total responses
2018 Public Service 13 22689
2018 Crown-Indigenous Relations and Northern Affairs 14 237

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Organization
(%)
Total responses
2018 Public Service 48 22704
2018 Crown-Indigenous Relations and Northern Affairs 47 237

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Organization
(%)
Total responses
2018 Public Service 27 22702
2018 Crown-Indigenous Relations and Northern Affairs 27 237

Question 50m. Please indicate the nature of the harassment you experienced. Other

Survey year Organization
(%)
Total responses
2018 Public Service 15 22687
2018 Crown-Indigenous Relations and Northern Affairs 16 237

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Organization
(%)
Total responses
2018 Public Service 51 22718
2018 Crown-Indigenous Relations and Northern Affairs 60 236

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Organization
(%)
Total responses
2018 Public Service 27 22701
2018 Crown-Indigenous Relations and Northern Affairs 26 236

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Organization
(%)
Total responses
2018 Public Service 8 22688
2018 Crown-Indigenous Relations and Northern Affairs 12 236

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Organization
(%)
Total responses
2018 Public Service 20 22699
2018 Crown-Indigenous Relations and Northern Affairs 12 236

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Organization
(%)
Total responses
2018 Public Service 10 22689
2018 Crown-Indigenous Relations and Northern Affairs 8 236

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Organization
(%)
Total responses
2018 Public Service 7 22692
2018 Crown-Indigenous Relations and Northern Affairs 3 236

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Organization
(%)
Total responses
2018 Public Service 14 22692
2018 Crown-Indigenous Relations and Northern Affairs 12 236

Question 51h. What action(s) did you take to address the harassment you experienced? Other

Survey year Organization
(%)
Total responses
2018 Public Service 11 22688
2018 Crown-Indigenous Relations and Northern Affairs 13 236

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Organization
(%)
Total responses
2018 Public Service 27 22709
2018 Crown-Indigenous Relations and Northern Affairs 26 236

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Organization
(%)
Total responses
2018 Public Service 11 21200
2018 Crown-Indigenous Relations and Northern Affairs 4 230

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Organization
(%)
Total responses
2018 Public Service 19 21197
2018 Crown-Indigenous Relations and Northern Affairs 16 230

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Organization
(%)
Total responses
2018 Public Service 10 21191
2018 Crown-Indigenous Relations and Northern Affairs 7 230

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Organization
(%)
Total responses
2018 Public Service 7 21189
2018 Crown-Indigenous Relations and Northern Affairs 7 230

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Organization
(%)
Total responses
2018 Public Service 10 21189
2018 Crown-Indigenous Relations and Northern Affairs 9 230

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Organization
(%)
Total responses
2018 Public Service 9 21189
2018 Crown-Indigenous Relations and Northern Affairs 12 230

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Organization
(%)
Total responses
2018 Public Service 10 21188
2018 Crown-Indigenous Relations and Northern Affairs 17 230

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Organization
(%)
Total responses
2018 Public Service 11 21193
2018 Crown-Indigenous Relations and Northern Affairs 11 230

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Organization
(%)
Total responses
2018 Public Service 12 21192
2018 Crown-Indigenous Relations and Northern Affairs 14 230

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Organization
(%)
Total responses
2018 Public Service 30 21199
2018 Crown-Indigenous Relations and Northern Affairs 37 230

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Organization
(%)
Total responses
2018 Public Service 9 21189
2018 Crown-Indigenous Relations and Northern Affairs 12 230

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Organization
(%)
Total responses
2018 Public Service 47 21214
2018 Crown-Indigenous Relations and Northern Affairs 50 230

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Organization
(%)
Total responses
2018 Public Service 2 21187

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Organization
(%)
Total responses
2018 Public Service 56 21220
2018 Crown-Indigenous Relations and Northern Affairs 63 230

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Organization
(%)
Total responses
2018 Public Service 4 21191
2018 Crown-Indigenous Relations and Northern Affairs 4 230

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Organization
(%)
Total responses
2018 Public Service 13 21192
2018 Crown-Indigenous Relations and Northern Affairs 16 230

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 16 19 21 8 8 23 5 48 22 161102
2018 Crown-Indigenous Relations and Northern Affairs 11 17 21 10 9 26 6 40 28 1398
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 25 16 14 10 2 27 6 60 19 37
2018 DMO & SGC - Headquarters 28 26 14 13 0 20 0 66 16 15

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 29 31 18 7 6 7 1 66 14 161060
2018 Crown-Indigenous Relations and Northern Affairs 20 30 21 10 7 11 1 57 19 1398
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 27 32 16 10 5 10 0 66 17 38
2018 DMO & SGC - Headquarters 26 31 14 12 6 12 0 64 20 16
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Organization Yes
(%)
No
(%)
Total responses
2018 Public Service 8 92 161188
2018 Crown-Indigenous Relations and Northern Affairs 8 92 1397

Question 56a. From whom did you experience discrimination on the job? Co-workers

Survey year Organization
(%)
Total responses
2018 Public Service 36 11806
2018 Crown-Indigenous Relations and Northern Affairs 37 118

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Organization
(%)
Total responses
2018 Public Service 77 11826
2018 Crown-Indigenous Relations and Northern Affairs 80 118

Question 56c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Organization
(%)
Total responses
2018 Public Service 4 11797
2018 Crown-Indigenous Relations and Northern Affairs 10 118

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Organization
(%)
Total responses
2018 Public Service 4 11797

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Organization
(%)
Total responses
2018 Public Service 7 11798
2018 Crown-Indigenous Relations and Northern Affairs 4 118

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Organization
(%)
Total responses
2018 Public Service 9 11802
2018 Crown-Indigenous Relations and Northern Affairs 19 118

Question 56g. From whom did you experience discrimination on the job? Other

Survey year Organization
(%)
Total responses
2018 Public Service 8 11798
2018 Crown-Indigenous Relations and Northern Affairs 5 118

Question 57a. Please indicate the type of discrimination you experienced. Race

Survey year Organization
(%)
Total responses
2018 Public Service 25 11790
2018 Crown-Indigenous Relations and Northern Affairs 43 118

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Organization
(%)
Total responses
2018 Public Service 20 11790
2018 Crown-Indigenous Relations and Northern Affairs 20 118

Question 57c. Please indicate the type of discrimination you experienced. Colour

Survey year Organization
(%)
Total responses
2018 Public Service 15 11786
2018 Crown-Indigenous Relations and Northern Affairs 15 118

Question 57d. Please indicate the type of discrimination you experienced. Religion

Survey year Organization
(%)
Total responses
2018 Public Service 6 11784

Question 57e. Please indicate the type of discrimination you experienced. Age

Survey year Organization
(%)
Total responses
2018 Public Service 26 11787
2018 Crown-Indigenous Relations and Northern Affairs 28 118

Question 57f. Please indicate the type of discrimination you experienced. Sex

Survey year Organization
(%)
Total responses
2018 Public Service 29 11792
2018 Crown-Indigenous Relations and Northern Affairs 29 118

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Organization
(%)
Total responses
2018 Public Service 4 11783
2018 Crown-Indigenous Relations and Northern Affairs 6 118

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Organization
(%)
Total responses
2018 Public Service 2 11782
2018 Crown-Indigenous Relations and Northern Affairs 4 118

Question 57i. Please indicate the type of discrimination you experienced. Marital status

Survey year Organization
(%)
Total responses
2018 Public Service 8 11785
2018 Crown-Indigenous Relations and Northern Affairs 8 118

Question 57j. Please indicate the type of discrimination you experienced. Family status

Survey year Organization
(%)
Total responses
2018 Public Service 15 11787
2018 Crown-Indigenous Relations and Northern Affairs 15 118

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Organization
(%)
Total responses
2018 Public Service 1 11782

Question 57l. Please indicate the type of discrimination you experienced. Disability

Survey year Organization
(%)
Total responses
2018 Public Service 17 11791
2018 Crown-Indigenous Relations and Northern Affairs 13 118

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Organization
(%)
Total responses
2018 Public Service 0 11783

Question 57n. Please indicate the type of discrimination you experienced. Other

Survey year Organization
(%)
Total responses
2018 Public Service 19 11797
2018 Crown-Indigenous Relations and Northern Affairs 16 118

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Organization
(%)
Total responses
2018 Public Service 29 11822
2018 Crown-Indigenous Relations and Northern Affairs 32 118

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Organization
(%)
Total responses
2018 Public Service 15 11810
2018 Crown-Indigenous Relations and Northern Affairs 16 118

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Organization
(%)
Total responses
2018 Public Service 5 11809
2018 Crown-Indigenous Relations and Northern Affairs 6 118

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Organization
(%)
Total responses
2018 Public Service 17 11817
2018 Crown-Indigenous Relations and Northern Affairs 11 118

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Organization
(%)
Total responses
2018 Public Service 4 11805
2018 Crown-Indigenous Relations and Northern Affairs 6 118

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Organization
(%)
Total responses
2018 Public Service 6 11807
2018 Crown-Indigenous Relations and Northern Affairs 5 118

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Organization
(%)
Total responses
2018 Public Service 9 11806
2018 Crown-Indigenous Relations and Northern Affairs 8 118

Question 58h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Organization
(%)
Total responses
2018 Public Service 9 11808
2018 Crown-Indigenous Relations and Northern Affairs 14 118

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Organization
(%)
Total responses
2018 Public Service 49 11821
2018 Crown-Indigenous Relations and Northern Affairs 47 118

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Organization
(%)
Total responses
2018 Public Service 5 11053
2018 Crown-Indigenous Relations and Northern Affairs 6 110

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Organization
(%)
Total responses
2018 Public Service 13 11052
2018 Crown-Indigenous Relations and Northern Affairs 13 110

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Organization
(%)
Total responses
2018 Public Service 3 11049
2018 Crown-Indigenous Relations and Northern Affairs 5 110

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Organization
(%)
Total responses
2018 Public Service 2 11050

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Organization
(%)
Total responses
2018 Public Service 3 11051

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Organization
(%)
Total responses
2018 Public Service 4 11049

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Organization
(%)
Total responses
2018 Public Service 7 11051
2018 Crown-Indigenous Relations and Northern Affairs 12 110

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Organization
(%)
Total responses
2018 Public Service 11 11053
2018 Crown-Indigenous Relations and Northern Affairs 11 110

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Organization
(%)
Total responses
2018 Public Service 11 11055
2018 Crown-Indigenous Relations and Northern Affairs 14 110

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Organization
(%)
Total responses
2018 Public Service 27 11058
2018 Crown-Indigenous Relations and Northern Affairs 32 110

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Organization
(%)
Total responses
2018 Public Service 9 11054
2018 Crown-Indigenous Relations and Northern Affairs 8 110

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Organization
(%)
Total responses
2018 Public Service 45 11069
2018 Crown-Indigenous Relations and Northern Affairs 49 110

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Organization
(%)
Total responses
2018 Public Service 2 11050

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Organization
(%)
Total responses
2018 Public Service 64 11072
2018 Crown-Indigenous Relations and Northern Affairs 54 110

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Organization
(%)
Total responses
2018 Public Service 4 11051
2018 Crown-Indigenous Relations and Northern Affairs 4 110

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Organization
(%)
Total responses
2018 Public Service 13 11050
2018 Crown-Indigenous Relations and Northern Affairs 16 110

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 18 18 24 4 4 26 5 53 12 161075
2018 Crown-Indigenous Relations and Northern Affairs 12 16 25 5 5 32 6 45 16 1399
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 24 13 14 5 2 36 6 63 13 38
2018 DMO & SGC - Headquarters 32 18 14 12 0 24 0 66 16 16

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 30 31 19 5 4 10 1 69 10 161053
2018 Crown-Indigenous Relations and Northern Affairs 21 30 21 6 5 16 2 61 13 1394
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 27 27 22 0 5 19 0 67 6 37
2018 DMO & SGC - Headquarters 32 24 20 0 6 19 0 69 7 16
Top of Page

Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 21 24 22 14 18 0 1 46 32 161369
2018 Crown-Indigenous Relations and Northern Affairs 18 24 22 17 17 0 2 43 35 1393
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 13 23 25 18 18 0 3 36 38 38
2018 DMO & SGC - Headquarters 18 24 27 18 13 0 0 43 30 16

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 18 27 28 16 11 0 1 45 27 161255
2018 Crown-Indigenous Relations and Northern Affairs 16 23 30 16 15 0 1 39 31 1392
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 8 34 37 12 8 0 0 42 20 38
2018 DMO & SGC - Headquarters 7 37 32 24 0 0 0 44 24 16

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 25 29 24 13 8 0 2 55 21 160603
2018 Crown-Indigenous Relations and Northern Affairs 19 27 24 17 12 0 1 46 29 1390
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 13 29 35 13 10 0 0 42 23 38
2018 DMO & SGC - Headquarters 12 39 31 13 6 0 0 50 18 16

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 20 23 23 17 15 1 1 44 32 160732
2018 Crown-Indigenous Relations and Northern Affairs 17 19 24 19 20 0 1 37 39 1388
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 16 29 34 10 11 0 0 45 21 38
2018 DMO & SGC - Headquarters 14 30 38 12 7 0 0 44 18 16

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 46 23 13 6 4 0 6 75 11 160698
2018 Crown-Indigenous Relations and Northern Affairs 40 25 14 9 7 0 5 69 16 1387
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 38 24 17 10 6 0 5 66 16 37
2018 DMO & SGC - Headquarters 55 13 13 12 0 0 6 73 13 15

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 30 27 21 11 9 0 1 58 20 161068
2018 Crown-Indigenous Relations and Northern Affairs 28 25 22 12 11 0 1 54 24 1390
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 32 18 30 5 16 0 0 50 20 38
2018 DMO & SGC - Headquarters 32 31 20 12 6 0 0 63 18 16

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 25 33 23 10 6 1 1 59 17 160799
2018 Crown-Indigenous Relations and Northern Affairs 22 32 25 11 8 1 2 56 19 1391
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 26 38 18 10 5 0 2 65 16 38
2018 DMO & SGC - Headquarters 38 19 31 6 0 0 6 61 6 16

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 21 31 25 14 8 1 1 53 22 160760
2018 Crown-Indigenous Relations and Northern Affairs 17 28 26 17 10 0 1 46 28 1387
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 21 29 22 20 7 0 0 51 28 38
2018 DMO & SGC - Headquarters 32 13 32 18 6 0 0 45 23 16

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 27 31 22 12 7 0 1 59 19 160624
2018 Crown-Indigenous Relations and Northern Affairs 21 25 25 16 11 0 1 48 27 1388
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 24 30 26 10 8 0 2 55 19 38
2018 DMO & SGC - Headquarters 32 32 24 0 6 0 6 68 6 16

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 27 31 22 12 7 0 1 59 18 160191
2018 Crown-Indigenous Relations and Northern Affairs 28 32 22 11 6 0 1 60 17 1384
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 27 37 26 8 2 0 0 64 10 38
2018 DMO & SGC - Headquarters 26 30 37 7 0 0 0 56 7 16

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 50 25 13 6 4 0 2 76 10 160099
2018 Crown-Indigenous Relations and Northern Affairs 45 22 13 10 7 0 3 70 17 1380
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 40 27 12 5 13 0 2 69 19 38
2018 DMO & SGC - Headquarters 45 20 12 6 12 0 6 69 19 16

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 67 16 7 3 3 1 5 87 6 160330
2018 Crown-Indigenous Relations and Northern Affairs 65 15 6 3 3 1 6 86 7 1383
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 71 14 10 0 2 0 2 87 2 38
2018 DMO & SGC - Headquarters 82 0 6 0 6 0 6 88 6 16

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 67 14 7 4 4 1 3 84 9 160420
2018 Crown-Indigenous Relations and Northern Affairs 64 14 7 4 6 1 4 82 11 1381
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 72 11 2 3 7 2 2 87 11 38
2018 DMO & SGC - Headquarters 76 0 6 0 6 6 6 87 7 16

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 52 27 11 4 3 0 1 81 7 160968
2018 Crown-Indigenous Relations and Northern Affairs 54 25 11 4 3 0 2 81 7 1394
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 56 11 16 8 7 0 2 69 15 38
2018 DMO & SGC - Headquarters 57 6 20 6 6 0 6 67 13 16

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 53 22 11 6 6 0 1 76 12 160500
2018 Crown-Indigenous Relations and Northern Affairs 52 19 12 7 8 0 2 73 15 1390
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 66 6 13 0 13 0 2 73 13 38
2018 DMO & SGC - Headquarters 75 0 13 0 6 0 6 80 6 16

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 52 13 6 2 1 0 26 88 4 159765
2018 Crown-Indigenous Relations and Northern Affairs 54 14 6 1 2 0 23 88 4 1389
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 53 11 11 3 10 0 13 73 14 37
2018 DMO & SGC - Headquarters 65 6 6 0 12 0 12 80 13 16

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 61 20 9 3 2 0 6 86 4 160250
2018 Crown-Indigenous Relations and Northern Affairs 63 17 8 3 1 0 7 87 5 1390
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 76 13 3 3 0 0 5 94 3 36
2018 DMO & SGC - Headquarters 77 11 0 0 0 0 12 100 0 16

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 64 15 7 4 5 0 4 83 10 160852
2018 Crown-Indigenous Relations and Northern Affairs 64 14 8 5 4 0 5 82 10 1396
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 72 10 8 3 2 0 5 86 6 38
2018 DMO & SGC - Headquarters 76 6 0 0 6 0 12 93 7 16

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 48 29 14 4 2 0 2 79 7 160646
2018 Crown-Indigenous Relations and Northern Affairs 49 25 15 6 3 0 2 76 9 1395
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 52 25 15 6 0 0 2 79 6 38
2018 DMO & SGC - Headquarters 57 13 18 7 0 0 6 74 7 16

Question 63. Overall, my level of work-related stress is…

Survey year Organization Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 13 31 36 14 5 0 0 45 19 161633
2018 Crown-Indigenous Relations and Northern Affairs 12 28 36 16 7 0 0 40 23 1399
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 14 32 24 23 8 0 0 45 31 38
2018 DMO & SGC - Headquarters 19 32 18 24 6 0 0 52 30 16

Question 64. After my workday, I feel emotionally drained.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 10 20 38 22 10 0 0 32 30 159815
2018 Crown-Indigenous Relations and Northern Affairs 13 21 38 19 9 0 0 28 34 1384
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 11 21 45 15 8 0 0 24 31 38
2018 DMO & SGC - Headquarters 13 31 31 18 7 0 0 25 44 16

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 29 40 16 8 4 2 0 71 13 161108
2018 Crown-Indigenous Relations and Northern Affairs 26 44 16 8 4 2 0 72 12 1397
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 32 44 22 0 0 3 0 78 0 38
2018 DMO & SGC - Headquarters 25 55 20 0 0 0 0 80 0 16

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 23 35 18 13 10 2 0 59 23 161341
2018 Crown-Indigenous Relations and Northern Affairs 18 34 20 14 11 2 0 53 26 1399
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 18 35 16 23 7 0 0 53 31 38
2018 DMO & SGC - Headquarters 18 32 14 30 6 0 0 50 36 16
Top of Page

Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 29 26 20 11 11 2 1 30 70 161576
2018 Crown-Indigenous Relations and Northern Affairs 26 27 21 12 12 2 1 27 73 1398
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 15 29 24 13 10 2 5 16 84 38
2018 DMO & SGC - Headquarters 17 44 20 13 6 0 0 17 83 16

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Organization
(%)
Total responses
2018 Public Service 23 109172
2018 Crown-Indigenous Relations and Northern Affairs 25 1007
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 17 29
2018 DMO & SGC - Headquarters 23 13

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Organization
(%)
Total responses
2018 Public Service 35 109188
2018 Crown-Indigenous Relations and Northern Affairs 39 1007
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 48 29
2018 DMO & SGC - Headquarters 31 13

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Organization
(%)
Total responses
2018 Public Service 23 109138
2018 Crown-Indigenous Relations and Northern Affairs 24 1007
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 24 29
2018 DMO & SGC - Headquarters 29 13

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Organization
(%)
Total responses
2018 Public Service 44 109210
2018 Crown-Indigenous Relations and Northern Affairs 49 1007
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 38 29
2018 DMO & SGC - Headquarters 39 13

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Organization
(%)
Total responses
2018 Public Service 7 109103
2018 Crown-Indigenous Relations and Northern Affairs 6 1007
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 3 29
2018 DMO & SGC - Headquarters 0 13

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Organization
(%)
Total responses
2018 Public Service 33 109160
2018 Crown-Indigenous Relations and Northern Affairs 32 1007
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 34 29
2018 DMO & SGC - Headquarters 47 13

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Organization
(%)
Total responses
2018 Public Service 34 109157
2018 Crown-Indigenous Relations and Northern Affairs 35 1007
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 35 29
2018 DMO & SGC - Headquarters 40 13

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Organization 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Public Service 6 41 19 11 5 19 104045
2018 Crown-Indigenous Relations and Northern Affairs 3 38 20 12 7 20 965
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 0 43 29 7 7 14 28
2018 DMO & SGC - Headquarters 0 67 9 8 0 17 12

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Organization Yes
(%)
No
(%)
Total responses
2018 Public Service 35 65 108456
2018 Crown-Indigenous Relations and Northern Affairs 32 68 1000
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 24 76 29
2018 DMO & SGC - Headquarters 29 71 13

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 11 22 18 18 23 2 6 36 44 108900
2018 Crown-Indigenous Relations and Northern Affairs 10 23 17 18 26 2 4 35 47 1004
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 6 21 21 10 35 0 7 29 48 29
2018 DMO & SGC - Headquarters 7 7 23 15 31 0 16 17 55 13

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 5 13 16 19 39 2 7 19 63 108928
2018 Crown-Indigenous Relations and Northern Affairs 4 10 13 18 49 2 4 15 71 1002
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 0 20 10 11 56 0 3 20 69 29
2018 DMO & SGC - Headquarters 0 23 15 8 47 0 7 24 60 13

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 42 16 13 9 11 1 8 63 22 161026
2018 Crown-Indigenous Relations and Northern Affairs 35 14 16 14 13 1 7 53 29 1392
2018 Deputy Minister's Office / Senior General Counsel / Audit and Evaluation Branch 29 23 16 10 14 0 8 57 26 38
2018 DMO & SGC - Headquarters 38 12 18 13 13 0 7 53 27 16
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