2018 Public Service Employee Survey Results for the Public Service Commission of Canada by Question 84. In which province or territory do you work?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 31 45 10 7 5 0 2 78 12 477
2018 Ontario (excluding National Capital Region) 22 27 0 44 0 0 7 53 47 12
2018 Quebec (excluding National Capital Region) 19 50 13 10 7 2 0 70 17 52
2017 National Capital Region 36 37 15 9 3 0 0 73 12 500
2017 Ontario (excluding National Capital Region) 48 22 15 7 7 0 0 70 15 14
2017 Quebec (excluding National Capital Region) 31 35 21 7 7 0 0 66 13 43
2017 British Columbia 12 55 12 6 15 0 0 67 21 15
2017 Nova Scotia 29 52 0 10 9 0 0 82 18 11
2014 National Capital Region 34 40 11 9 4 0 1 75 13 505
2014 Ontario (excluding National Capital Region) 43 6 7 29 16 0 0 48 45 16
2014 Quebec (excluding National Capital Region) 33 37 16 10 3 0 0 71 13 39

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 37 41 10 8 4 0 0 78 12 477
2018 Ontario (excluding National Capital Region) 44 33 11 11 0 0 0 78 11 12
2018 Quebec (excluding National Capital Region) 32 50 6 4 8 0 0 82 12 52
2017 National Capital Region 37 42 10 6 4 0 0 79 10 500
2017 Ontario (excluding National Capital Region) 49 14 37 0 0 0 0 63 0 14
2017 Quebec (excluding National Capital Region) 28 49 12 5 5 2 0 78 10 43
2017 British Columbia 13 52 22 12 0 0 0 66 12 15
2017 Nova Scotia 37 53 10 0 0 0 0 90 0 11
2014 National Capital Region 36 39 13 9 3 0 0 75 12 505
2014 Ontario (excluding National Capital Region) 35 46 12 7 0 0 0 81 7 16
2014 Quebec (excluding National Capital Region) 29 37 16 10 5 3 0 68 16 39

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 44 41 6 5 3 0 0 85 8 477
2018 Ontario (excluding National Capital Region) 37 45 18 0 0 0 0 82 0 12
2018 Quebec (excluding National Capital Region) 40 38 5 6 7 4 0 82 14 52
2017 National Capital Region 44 39 8 6 2 0 0 83 9 499
2017 Ontario (excluding National Capital Region) 43 50 0 0 0 7 0 100 0 14
2017 Quebec (excluding National Capital Region) 44 37 10 7 2 0 0 81 9 43
2017 British Columbia 20 66 0 14 0 0 0 86 14 15
2017 Nova Scotia 37 26 0 36 0 0 0 64 36 11
2014 National Capital Region 45 37 7 8 2 0 0 83 10 504
2014 Ontario (excluding National Capital Region) 41 40 12 7 0 0 0 81 7 16
2014 Quebec (excluding National Capital Region) 37 47 5 8 3 0 0 84 11 39

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 51 31 7 7 4 0 0 82 11 476
2018 Ontario (excluding National Capital Region) 48 52 0 0 0 0 0 100 0 12
2018 Quebec (excluding National Capital Region) 45 32 14 5 2 0 2 79 7 51
2017 National Capital Region 46 32 9 7 5 0 0 79 12 499
2017 Ontario (excluding National Capital Region) 56 22 22 0 0 0 0 78 0 14
2017 Quebec (excluding National Capital Region) 43 28 18 12 0 0 0 71 12 43
2017 British Columbia 33 33 14 12 8 0 0 66 20 15
2017 Nova Scotia 80 20 0 0 0 0 0 100 0 11
2014 National Capital Region 43 35 9 8 4 0 1 78 12 504
2014 Ontario (excluding National Capital Region) 54 25 0 21 0 0 0 79 21 16
2014 Quebec (excluding National Capital Region) 30 33 24 5 5 3 0 65 11 39

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 35 40 12 8 5 0 0 75 13 477
2018 Ontario (excluding National Capital Region) 55 26 7 11 0 0 0 82 11 12
2018 Quebec (excluding National Capital Region) 33 45 10 2 10 0 0 79 12 51
2017 National Capital Region 29 45 11 8 6 0 0 75 14 499
2017 Ontario (excluding National Capital Region) 28 27 38 0 7 0 0 55 7 14
2017 Quebec (excluding National Capital Region) 33 37 17 7 7 0 0 69 14 43
2017 British Columbia 26 39 13 21 0 0 0 65 21 15
2017 Nova Scotia 27 73 0 0 0 0 0 100 0 11
2014 National Capital Region 27 46 13 9 4 0 0 74 13 505
2014 Ontario (excluding National Capital Region) 40 26 5 19 10 0 0 66 29 16
2014 Quebec (excluding National Capital Region) 26 42 11 16 5 0 0 68 21 39

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 30 34 18 11 6 0 0 65 17 475
2018 Ontario (excluding National Capital Region) 37 8 29 25 0 0 0 45 25 12
2018 Quebec (excluding National Capital Region) 33 35 18 8 7 0 0 67 15 52
2017 National Capital Region 28 35 16 13 7 0 0 64 20 500
2017 Ontario (excluding National Capital Region) 20 29 30 6 7 7 0 53 15 14
2017 Quebec (excluding National Capital Region) 27 35 19 12 5 2 0 63 17 43
2017 British Columbia 20 34 19 27 0 0 0 54 27 15
2017 Nova Scotia 37 44 10 0 9 0 0 82 9 11
2014 National Capital Region 27 36 14 15 7 1 0 63 22 504
2014 Ontario (excluding National Capital Region) 23 24 12 24 17 0 0 47 41 16
2014 Quebec (excluding National Capital Region) 27 30 19 19 5 0 0 58 24 39

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 33 39 13 9 5 0 0 72 15 473
2018 Ontario (excluding National Capital Region) 22 33 29 0 7 0 8 60 8 12
2018 Quebec (excluding National Capital Region) 39 39 12 2 8 0 0 78 10 52
2017 National Capital Region 31 44 10 11 4 0 0 74 15 500
2017 Ontario (excluding National Capital Region) 34 44 7 15 0 0 0 78 15 14
2017 Quebec (excluding National Capital Region) 33 44 11 5 7 0 0 77 12 43
2017 British Columbia 28 53 7 12 0 0 0 81 12 15
2017 Nova Scotia 11 35 8 46 0 0 0 46 46 11

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 46 38 10 3 3 0 0 85 5 476
2018 Ontario (excluding National Capital Region) 36 33 30 0 0 0 0 70 0 12
2018 Quebec (excluding National Capital Region) 39 45 13 3 0 0 0 84 3 52
2017 National Capital Region 41 43 8 5 3 0 0 84 7 497
2017 Ontario (excluding National Capital Region) 34 29 22 15 0 0 0 63 15 14
2017 Quebec (excluding National Capital Region) 42 34 14 5 2 2 0 78 7 43
2017 British Columbia 47 46 7 0 0 0 0 93 0 15
2017 Nova Scotia 28 64 0 8 0 0 0 92 8 11
2014 National Capital Region 43 42 9 3 2 1 0 85 6 505
2014 Ontario (excluding National Capital Region) 43 40 6 12 0 0 0 82 12 16
2014 Quebec (excluding National Capital Region) 50 32 13 0 3 3 0 84 3 39

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 34 35 16 9 6 0 0 69 15 476
2018 Ontario (excluding National Capital Region) 37 18 18 26 0 0 0 55 26 12
2018 Quebec (excluding National Capital Region) 35 48 9 6 2 0 0 83 8 52
2017 National Capital Region 29 38 16 9 7 1 0 67 17 499
2017 Ontario (excluding National Capital Region) 35 28 22 8 7 0 0 63 15 14
2017 Quebec (excluding National Capital Region) 28 38 17 15 2 0 0 66 17 42
2017 British Columbia 34 38 13 7 8 0 0 72 15 15
2017 Nova Scotia 44 46 10 0 0 0 0 90 0 11

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 46 35 13 4 3 0 0 81 6 474
2018 Ontario (excluding National Capital Region) 55 33 11 0 0 0 0 89 0 12
2018 Quebec (excluding National Capital Region) 34 53 8 6 0 0 0 86 6 52
2017 National Capital Region 45 38 11 4 3 0 0 82 7 498
2017 Ontario (excluding National Capital Region) 50 28 15 7 0 0 0 78 7 14
2017 Quebec (excluding National Capital Region) 46 39 10 0 2 2 0 88 2 43
2017 British Columbia 32 42 19 7 0 0 0 74 7 15
2017 Nova Scotia 46 54 0 0 0 0 0 100 0 11
2014 National Capital Region 55 33 8 2 2 0 0 89 4 505
2014 Ontario (excluding National Capital Region) 71 16 6 7 0 0 0 88 7 16
2014 Quebec (excluding National Capital Region) 45 37 13 3 3 0 0 82 5 39

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 32 40 14 8 6 0 0 73 14 476
2018 Ontario (excluding National Capital Region) 21 60 0 11 0 0 8 88 12 12
2018 Quebec (excluding National Capital Region) 29 42 9 12 6 2 0 73 18 52
2017 National Capital Region 31 41 12 10 5 1 0 73 15 498
2017 Ontario (excluding National Capital Region) 14 56 7 7 15 0 0 70 22 14
2017 Quebec (excluding National Capital Region) 27 44 14 10 5 0 0 71 15 43
2017 British Columbia 13 65 13 0 8 0 0 79 8 15
2017 Nova Scotia 36 46 10 8 0 0 0 82 8 11
2014 National Capital Region 24 43 15 11 6 0 1 67 18 504
2014 Ontario (excluding National Capital Region) 23 25 13 29 10 0 0 48 39 16
2014 Quebec (excluding National Capital Region) 32 29 16 16 8 0 0 60 24 39

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 33 38 15 8 5 0 0 71 14 475
2018 Ontario (excluding National Capital Region) 14 49 18 11 7 0 0 64 18 12
2018 Quebec (excluding National Capital Region) 24 44 10 15 5 0 2 70 21 52
2017 National Capital Region 38 34 14 8 7 0 0 72 15 499
2017 Ontario (excluding National Capital Region) 24 38 22 8 8 0 0 62 16 13
2017 Quebec (excluding National Capital Region) 30 29 22 5 7 2 5 63 13 43
2017 British Columbia 28 32 6 26 8 0 0 60 34 15
2017 Nova Scotia 38 36 16 10 0 0 0 74 10 11
2014 National Capital Region 28 38 15 13 5 0 0 67 18 505
2014 Ontario (excluding National Capital Region) 23 38 19 5 15 0 0 61 20 16
2014 Quebec (excluding National Capital Region) 29 28 10 16 10 0 5 61 28 39

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 34 38 15 7 5 0 1 72 12 474
2018 Ontario (excluding National Capital Region) 40 36 24 0 0 0 0 76 0 11
2018 Quebec (excluding National Capital Region) 34 46 15 3 2 0 0 80 6 52
2017 National Capital Region 32 39 14 9 5 0 1 72 14 498
2017 Ontario (excluding National Capital Region) 22 33 22 15 7 0 0 55 22 14
2017 Quebec (excluding National Capital Region) 30 47 17 4 0 0 2 78 4 43
2017 British Columbia 20 60 14 6 0 0 0 80 6 15
2017 Nova Scotia 37 46 8 9 0 0 0 83 9 11
2014 National Capital Region 31 40 14 9 5 0 0 72 14 505
2014 Ontario (excluding National Capital Region) 43 17 19 12 10 0 0 60 22 16
2014 Quebec (excluding National Capital Region) 32 38 19 8 3 0 0 71 11 39

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 37 41 12 6 3 0 0 79 9 475
2018 Ontario (excluding National Capital Region) 55 26 7 11 0 0 0 82 11 12
2018 Quebec (excluding National Capital Region) 36 50 5 5 4 0 0 86 9 52
2017 National Capital Region 36 42 11 6 5 0 0 78 11 499
2017 Ontario (excluding National Capital Region) 34 29 30 0 7 0 0 63 7 14
2017 Quebec (excluding National Capital Region) 39 35 12 12 2 0 0 74 14 43
2017 British Columbia 19 49 26 6 0 0 0 68 6 15
2017 Nova Scotia 27 73 0 0 0 0 0 100 0 11
2014 National Capital Region 34 44 13 6 3 0 0 78 9 505
2014 Ontario (excluding National Capital Region) 34 44 6 17 0 0 0 78 17 16
2014 Quebec (excluding National Capital Region) 45 29 16 5 5 0 0 74 11 39

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 45 27 15 8 5 0 1 72 13 476
2018 Ontario (excluding National Capital Region) 27 48 7 11 7 0 0 75 18 12
2018 Quebec (excluding National Capital Region) 55 26 11 6 2 0 0 81 8 51
2017 National Capital Region 43 31 14 7 4 0 1 74 12 498
2017 Ontario (excluding National Capital Region) 29 50 7 0 0 7 6 91 0 14
2017 Quebec (excluding National Capital Region) 38 37 13 7 2 2 0 77 9 43
2017 British Columbia 33 29 14 25 0 0 0 61 25 15
2017 Nova Scotia 59 33 8 0 0 0 0 92 0 11
2014 National Capital Region 42 34 15 5 3 0 0 76 9 505
2014 Ontario (excluding National Capital Region) 35 52 12 0 0 0 0 88 0 16
2014 Quebec (excluding National Capital Region) 42 44 10 2 2 0 0 85 5 39

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 9 22 38 17 11 1 2 29 32 474
2018 Ontario (excluding National Capital Region) 7 22 41 22 7 0 0 29 29 12
2018 Quebec (excluding National Capital Region) 9 23 29 26 13 0 0 39 32 51
2017 National Capital Region 9 23 38 16 10 1 3 27 33 499
2017 Ontario (excluding National Capital Region) 8 8 36 16 24 0 8 43 17 13
2017 Quebec (excluding National Capital Region) 4 22 36 21 7 5 5 31 29 42
2017 British Columbia 6 27 46 7 13 0 0 21 33 15
2017 Nova Scotia 17 44 11 28 0 0 0 28 61 11
2014 National Capital Region 9 25 41 19 4 1 2 24 34 505
2014 Ontario (excluding National Capital Region) 13 6 29 33 19 0 0 52 19 16
2014 Quebec (excluding National Capital Region) 8 24 16 34 10 8 0 48 34 38

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 9 19 27 26 15 2 2 43 29 475
2018 Ontario (excluding National Capital Region) 0 14 33 19 14 11 8 41 18 12
2018 Quebec (excluding National Capital Region) 10 15 35 16 21 0 2 38 26 51
2017 National Capital Region 10 18 33 17 15 3 4 34 30 495
2017 Ontario (excluding National Capital Region) 8 16 23 20 17 8 8 44 29 13
2017 Quebec (excluding National Capital Region) 10 17 37 14 15 5 3 31 29 42
2017 British Columbia 6 25 33 8 21 0 7 31 33 15
2017 Nova Scotia 9 44 18 18 11 0 0 29 53 11
2014 National Capital Region 7 16 32 28 12 2 3 42 24 505
2014 Ontario (excluding National Capital Region) 17 13 17 28 24 0 0 53 30 16
2014 Quebec (excluding National Capital Region) 8 19 36 21 5 8 3 30 30 38

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 15 26 31 14 10 2 2 25 43 477
2018 Ontario (excluding National Capital Region) 7 18 67 8 0 0 0 8 25 12
2018 Quebec (excluding National Capital Region) 17 16 37 15 15 0 0 30 33 51
2017 National Capital Region 16 22 31 14 10 2 4 26 41 497
2017 Ontario (excluding National Capital Region) 8 16 45 6 9 8 8 18 29 13
2017 Quebec (excluding National Capital Region) 17 22 24 14 14 3 8 31 43 42
2017 British Columbia 18 25 21 23 6 0 7 31 46 15
2017 Nova Scotia 9 54 8 8 11 10 0 22 69 11
2014 National Capital Region 19 27 32 12 6 1 4 19 48 505
2014 Ontario (excluding National Capital Region) 29 18 42 0 6 5 0 6 50 16
2014 Quebec (excluding National Capital Region) 5 44 20 15 2 8 5 20 57 39

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 5 17 33 29 13 1 2 43 23 476
2018 Ontario (excluding National Capital Region) 0 0 29 53 0 19 0 65 0 12
2018 Quebec (excluding National Capital Region) 4 10 37 28 20 0 0 48 15 51
2017 National Capital Region 7 17 33 24 14 1 3 41 25 498
2017 Ontario (excluding National Capital Region) 0 9 17 31 34 0 9 72 9 12
2017 Quebec (excluding National Capital Region) 2 24 31 16 19 3 5 39 28 42
2017 British Columbia 6 20 32 14 21 0 7 37 28 15
2017 Nova Scotia 9 16 44 0 31 0 0 31 25 11
2014 National Capital Region 5 18 38 26 10 2 3 37 24 503
2014 Ontario (excluding National Capital Region) 0 28 24 30 12 0 5 44 30 16
2014 Quebec (excluding National Capital Region) 2 0 46 31 15 3 3 49 3 38

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 13 22 26 23 12 1 3 37 36 476
2018 Ontario (excluding National Capital Region) 14 36 18 23 8 0 0 31 51 12
2018 Quebec (excluding National Capital Region) 7 16 20 29 22 5 2 54 24 51
2017 National Capital Region 14 18 30 19 13 1 4 35 34 495
2017 Ontario (excluding National Capital Region) 0 8 32 20 24 8 8 52 10 13
2017 Quebec (excluding National Capital Region) 9 14 32 19 17 3 7 39 26 42
2017 British Columbia 15 32 26 14 13 0 0 27 47 15
2017 Nova Scotia 9 43 28 0 11 0 10 12 57 11
2014 National Capital Region 16 25 34 14 7 1 4 22 43 504
2014 Ontario (excluding National Capital Region) 24 24 11 24 6 0 12 34 54 16
2014 Quebec (excluding National Capital Region) 18 19 21 24 13 3 3 39 39 38

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 18 22 25 18 11 3 2 31 43 473
2018 Ontario (excluding National Capital Region) 14 48 0 23 15 0 0 38 62 12
2018 Quebec (excluding National Capital Region) 19 21 23 11 17 8 0 31 43 51
2017 National Capital Region 15 24 27 17 9 4 3 28 43 497
2017 Ontario (excluding National Capital Region) 15 30 21 0 28 6 0 30 48 14
2017 Quebec (excluding National Capital Region) 19 24 17 22 3 5 11 29 51 42
2017 British Columbia 12 26 26 8 21 0 7 31 41 15
2017 Nova Scotia 9 43 29 8 0 0 11 9 58 11
2014 National Capital Region 7 17 30 27 12 2 5 41 26 504
2014 Ontario (excluding National Capital Region) 0 13 31 16 35 0 6 54 14 16
2014 Quebec (excluding National Capital Region) 3 21 25 29 11 6 5 45 27 38

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 11 20 36 18 10 3 2 29 33 475
2018 Ontario (excluding National Capital Region) 18 7 48 16 11 0 0 27 25 12
2018 Quebec (excluding National Capital Region) 9 31 31 5 12 9 2 19 46 51
2017 National Capital Region 12 19 37 16 9 3 3 27 34 497
2017 Ontario (excluding National Capital Region) 15 15 21 27 15 7 0 45 32 14
2017 Quebec (excluding National Capital Region) 16 15 34 16 10 5 5 28 35 42
2017 British Columbia 33 26 20 7 13 0 0 20 59 15
2017 Nova Scotia 9 26 44 0 0 10 11 0 44 11
2014 National Capital Region 11 22 38 18 6 2 3 25 35 503
2014 Ontario (excluding National Capital Region) 16 14 41 18 11 0 0 29 29 16
2014 Quebec (excluding National Capital Region) 18 11 37 23 5 5 0 29 31 38
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 24 32 16 10 5 7 6 64 18 476
2018 Ontario (excluding National Capital Region) 36 34 22 0 0 8 0 76 0 12
2018 Quebec (excluding National Capital Region) 28 45 8 11 2 4 3 78 13 51
2017 National Capital Region 29 32 15 8 8 5 4 66 17 497
2017 Ontario (excluding National Capital Region) 39 23 0 8 8 7 15 80 20 13
2017 Quebec (excluding National Capital Region) 20 30 15 14 2 7 11 62 20 43
2017 British Columbia 27 26 27 12 0 7 0 58 12 15
2017 Nova Scotia 21 35 10 16 0 18 0 68 20 11
2014 National Capital Region 26 31 18 9 8 4 4 62 19 505
2014 Ontario (excluding National Capital Region) 19 42 5 0 11 6 18 79 14 16
2014 Quebec (excluding National Capital Region) 27 18 27 13 8 5 3 49 23 39

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 50 29 7 8 4 1 0 81 13 475
2018 Ontario (excluding National Capital Region) 70 19 0 11 0 0 0 89 11 12
2018 Quebec (excluding National Capital Region) 54 27 9 6 2 2 0 82 8 52
2017 National Capital Region 47 31 7 9 5 1 0 79 14 500
2017 Ontario (excluding National Capital Region) 29 36 15 7 7 6 0 68 16 14
2017 Quebec (excluding National Capital Region) 46 42 8 2 2 0 0 88 5 43
2017 British Columbia 48 20 25 6 0 0 0 69 6 15
2017 Nova Scotia 62 38 0 0 0 0 0 100 0 11
2014 National Capital Region 45 31 9 8 6 1 0 76 15 505
2014 Ontario (excluding National Capital Region) 64 7 7 12 10 0 0 71 22 16
2014 Quebec (excluding National Capital Region) 45 23 19 11 3 0 0 68 13 39

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 14 24 16 13 8 22 3 51 28 472
2018 Ontario (excluding National Capital Region) 7 16 25 0 0 51 0 48 0 12
2018 Quebec (excluding National Capital Region) 15 27 12 24 3 17 2 51 33 52
2017 National Capital Region 14 25 17 17 10 15 3 47 33 500
2017 Ontario (excluding National Capital Region) 0 21 0 38 7 34 0 31 69 14
2017 Quebec (excluding National Capital Region) 6 33 17 12 5 25 2 54 23 43
2017 British Columbia 13 7 20 39 0 13 7 25 49 15
2017 Nova Scotia 0 0 0 52 9 18 21 0 100 11
2014 National Capital Region 8 23 18 15 16 16 4 39 38 504
2014 Ontario (excluding National Capital Region) 6 19 17 7 15 30 6 39 34 16
2014 Quebec (excluding National Capital Region) 12 28 26 11 5 15 3 48 20 39

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 52 36 4 6 2 0 0 88 8 475
2018 Ontario (excluding National Capital Region) 47 53 0 0 0 0 0 100 0 12
2018 Quebec (excluding National Capital Region) 57 34 6 2 2 0 0 90 4 52
2017 National Capital Region 45 41 7 5 2 0 0 86 7 500
2017 Ontario (excluding National Capital Region) 34 36 16 15 0 0 0 69 15 14
2017 Quebec (excluding National Capital Region) 37 46 5 10 2 0 0 83 12 43
2017 British Columbia 48 46 0 6 0 0 0 94 6 15
2017 Nova Scotia 74 26 0 0 0 0 0 100 0 11
2014 National Capital Region 41 42 8 5 3 0 0 83 9 505
2014 Ontario (excluding National Capital Region) 54 34 7 5 0 0 0 88 5 16
2014 Quebec (excluding National Capital Region) 29 44 22 5 0 0 0 73 5 39

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 46 35 9 5 3 1 0 83 8 475
2018 Ontario (excluding National Capital Region) 40 30 29 0 0 0 0 71 0 12
2018 Quebec (excluding National Capital Region) 37 51 4 2 4 2 0 90 6 52
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 36 36 11 9 6 0 2 74 15 476
2018 Ontario (excluding National Capital Region) 29 45 18 7 0 0 0 75 7 12
2018 Quebec (excluding National Capital Region) 35 50 7 6 2 0 2 86 8 52
2017 National Capital Region 42 34 9 8 5 0 2 77 14 500
2017 Ontario (excluding National Capital Region) 43 27 8 22 0 0 0 70 22 14
2017 Quebec (excluding National Capital Region) 43 40 12 5 0 0 0 83 5 43
2017 British Columbia 35 34 12 19 0 0 0 69 19 15
2017 Nova Scotia 28 28 18 9 0 10 8 68 11 11
2014 National Capital Region 36 36 13 9 6 1 0 72 15 505
2014 Ontario (excluding National Capital Region) 24 44 19 12 0 0 0 69 12 16
2014 Quebec (excluding National Capital Region) 48 21 13 8 8 0 3 70 16 39

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 45 30 10 6 5 2 2 78 11 475
2018 Ontario (excluding National Capital Region) 58 33 0 8 0 0 0 92 8 12
2018 Quebec (excluding National Capital Region) 46 35 14 2 2 0 2 82 4 52
2017 National Capital Region 47 30 10 5 4 2 0 79 10 499
2017 Ontario (excluding National Capital Region) 49 22 15 7 0 7 0 76 8 14
2017 Quebec (excluding National Capital Region) 60 28 3 5 0 2 2 92 5 43
2017 British Columbia 49 40 6 6 0 0 0 88 6 15
2017 Nova Scotia 45 28 8 0 9 10 0 81 10 11
2014 National Capital Region 37 35 12 8 4 2 1 75 12 505
2014 Ontario (excluding National Capital Region) 53 28 7 12 0 0 0 82 12 16
2014 Quebec (excluding National Capital Region) 50 23 11 8 3 5 0 78 11 39

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 45 31 12 5 5 0 1 77 11 473
2018 Ontario (excluding National Capital Region) 58 23 18 0 0 0 0 82 0 12
2018 Quebec (excluding National Capital Region) 41 30 22 5 2 0 0 71 7 51
2017 National Capital Region 46 33 8 8 4 0 1 80 12 500
2017 Ontario (excluding National Capital Region) 49 21 22 7 0 0 0 70 7 14
2017 Quebec (excluding National Capital Region) 47 39 11 2 0 0 0 86 2 43
2017 British Columbia 29 52 13 6 0 0 0 81 6 15
2017 Nova Scotia 45 18 10 8 9 10 0 70 19 11
2014 National Capital Region 39 36 10 9 6 1 0 75 15 503
2014 Ontario (excluding National Capital Region) 48 41 6 5 0 0 0 89 5 16
2014 Quebec (excluding National Capital Region) 42 44 3 8 3 0 0 87 11 39

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 53 27 8 6 4 1 1 81 11 476
2018 Ontario (excluding National Capital Region) 58 33 8 0 0 0 0 92 0 12
2018 Quebec (excluding National Capital Region) 59 32 4 2 2 2 0 92 3 52
2017 National Capital Region 54 26 9 6 3 2 0 82 9 499
2017 Ontario (excluding National Capital Region) 57 21 15 0 0 7 0 84 0 14
2017 Quebec (excluding National Capital Region) 69 24 8 0 0 0 0 92 0 43
2017 British Columbia 48 39 13 0 0 0 0 87 0 15
2017 Nova Scotia 52 38 10 0 0 0 0 90 0 11

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 46 29 9 9 5 1 1 76 15 474
2018 Ontario (excluding National Capital Region) 40 53 7 0 0 0 0 93 0 12
2018 Quebec (excluding National Capital Region) 52 30 7 7 2 2 0 84 9 52
2017 National Capital Region 51 27 9 7 5 0 0 79 12 499
2017 Ontario (excluding National Capital Region) 55 22 15 7 0 0 0 78 7 14
2017 Quebec (excluding National Capital Region) 52 35 10 2 0 0 0 88 2 42
2017 British Columbia 48 40 0 6 6 0 0 88 12 15
2017 Nova Scotia 36 38 8 0 9 10 0 81 10 11
2014 National Capital Region 43 31 11 9 6 0 0 74 15 505
2014 Ontario (excluding National Capital Region) 60 18 21 0 0 0 0 79 0 16
2014 Quebec (excluding National Capital Region) 50 26 8 5 8 3 0 79 14 39
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 29 33 13 8 3 4 9 72 13 136
2018 Quebec (excluding National Capital Region) 29 53 18 0 0 0 0 82 0 11
2017 National Capital Region 28 44 15 2 4 1 6 78 7 142
2017 Quebec (excluding National Capital Region) 16 41 9 0 8 9 16 77 11 12
2014 National Capital Region 27 37 10 10 4 4 7 73 16 143

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 35 34 14 5 3 9 0 76 9 475
2018 Ontario (excluding National Capital Region) 40 38 11 0 0 11 0 88 0 12
2018 Quebec (excluding National Capital Region) 31 35 10 7 3 12 2 76 12 52
2017 National Capital Region 28 35 15 9 4 8 0 70 14 500
2017 Ontario (excluding National Capital Region) 35 16 28 13 7 0 0 51 21 14
2017 Quebec (excluding National Capital Region) 23 42 14 10 2 9 0 72 13 43
2017 British Columbia 19 46 13 7 8 6 0 70 16 15
2017 Nova Scotia 39 44 0 0 9 8 0 91 9 11
2014 National Capital Region 24 38 17 7 4 10 0 69 12 505
2014 Ontario (excluding National Capital Region) 42 35 7 10 0 7 0 82 11 16
2014 Quebec (excluding National Capital Region) 22 28 19 5 5 21 0 64 13 39

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 33 35 17 9 4 1 0 69 14 472
2018 Ontario (excluding National Capital Region) 47 8 15 18 0 11 0 62 20 12
2018 Quebec (excluding National Capital Region) 28 40 12 4 6 10 0 75 11 52
2017 National Capital Region 24 41 13 12 6 3 1 68 18 500
2017 Ontario (excluding National Capital Region) 29 20 21 15 7 8 0 53 24 14
2017 Quebec (excluding National Capital Region) 21 46 14 9 7 2 0 68 17 43
2017 British Columbia 12 41 27 12 8 0 0 53 20 15
2017 Nova Scotia 39 36 17 0 9 0 0 75 9 11
2014 National Capital Region 22 37 20 12 7 3 0 60 19 505
2014 Ontario (excluding National Capital Region) 35 24 25 7 10 0 0 59 17 16
2014 Quebec (excluding National Capital Region) 24 26 26 10 5 8 0 54 17 39

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 22 32 21 12 6 6 0 59 19 474
2018 Ontario (excluding National Capital Region) 15 41 19 14 0 11 0 62 16 12
2018 Quebec (excluding National Capital Region) 15 39 21 6 6 13 0 62 13 52
2017 National Capital Region 15 39 19 14 7 6 1 58 22 499
2017 Ontario (excluding National Capital Region) 23 28 28 14 7 0 0 51 21 14
2017 Quebec (excluding National Capital Region) 16 26 30 8 5 16 0 50 15 43
2017 British Columbia 6 39 20 26 8 0 0 45 35 15
2017 Nova Scotia 10 39 18 25 9 0 0 49 33 11
2014 National Capital Region 12 33 22 17 9 8 0 49 28 505
2014 Ontario (excluding National Capital Region) 23 11 11 26 23 7 0 37 52 16
2014 Quebec (excluding National Capital Region) 12 33 16 11 10 18 0 55 26 39

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 19 35 19 17 6 3 0 56 24 475
2018 Ontario (excluding National Capital Region) 22 37 8 32 0 0 0 59 32 12
2018 Quebec (excluding National Capital Region) 12 28 31 14 6 8 0 44 22 51
2017 National Capital Region 17 42 18 14 8 2 0 60 22 499
2017 Ontario (excluding National Capital Region) 16 40 15 8 7 15 0 65 18 14
2017 Quebec (excluding National Capital Region) 18 32 26 8 5 12 0 57 14 43
2017 British Columbia 6 28 26 20 21 0 0 34 40 15
2017 Nova Scotia 10 46 28 8 9 0 0 56 17 11
2014 National Capital Region 12 36 20 18 10 2 0 50 29 504
2014 Ontario (excluding National Capital Region) 35 18 11 13 23 0 0 53 36 16
2014 Quebec (excluding National Capital Region) 10 33 26 8 10 13 0 49 21 39
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 35 41 14 7 2 2 0 77 9 472
2018 Ontario (excluding National Capital Region) 33 33 8 18 7 0 0 67 25 12
2018 Quebec (excluding National Capital Region) 20 51 11 11 3 3 0 74 14 52
2017 National Capital Region 28 44 16 8 3 2 0 73 11 500
2017 Ontario (excluding National Capital Region) 8 47 22 22 0 0 0 55 22 14
2017 Quebec (excluding National Capital Region) 21 45 17 9 5 2 0 68 15 42
2017 British Columbia 27 53 19 0 0 0 0 81 0 15
2017 Nova Scotia 11 20 0 44 25 0 0 31 69 11
2014 National Capital Region 27 43 15 11 4 1 0 71 15 505
2014 Ontario (excluding National Capital Region) 30 30 17 7 16 0 0 60 23 16
2014 Quebec (excluding National Capital Region) 22 23 32 13 5 6 0 47 19 39

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 29 36 14 13 4 3 2 68 18 473
2018 Ontario (excluding National Capital Region) 29 45 8 18 0 0 0 74 18 12
2018 Quebec (excluding National Capital Region) 31 46 13 5 3 2 0 78 9 52
2017 National Capital Region 35 34 15 10 3 3 1 71 13 499
2017 Ontario (excluding National Capital Region) 37 47 0 0 0 8 8 100 0 13
2017 Quebec (excluding National Capital Region) 28 45 10 5 7 5 0 76 13 42
2017 British Columbia 42 38 13 0 0 0 7 86 0 15
2017 Nova Scotia 74 26 0 0 0 0 0 100 0 11
2014 National Capital Region 30 41 10 10 5 4 1 74 15 505
2014 Ontario (excluding National Capital Region) 43 28 17 0 0 7 6 80 0 16
2014 Quebec (excluding National Capital Region) 44 31 5 5 5 8 0 83 11 39

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 36 40 15 6 2 1 1 77 8 474
2018 Ontario (excluding National Capital Region) 40 33 15 11 0 0 0 74 11 12
2018 Quebec (excluding National Capital Region) 28 41 23 0 4 4 0 72 4 51

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 18 21 19 14 10 13 4 48 30 473
2018 Ontario (excluding National Capital Region) 7 15 18 8 7 36 8 40 27 12
2018 Quebec (excluding National Capital Region) 27 33 16 6 8 7 2 66 16 52
2017 National Capital Region 15 22 21 12 14 10 5 44 32 499
2017 Ontario (excluding National Capital Region) 7 13 7 30 0 34 8 36 51 14
2017 Quebec (excluding National Capital Region) 19 21 27 22 0 9 2 46 24 42
2017 British Columbia 6 44 12 6 12 6 14 63 22 15
2017 Nova Scotia 0 38 26 0 9 8 19 52 12 11
2014 National Capital Region 13 18 21 15 14 13 7 39 36 505
2014 Ontario (excluding National Capital Region) 24 7 36 12 0 16 6 40 15 16
2014 Quebec (excluding National Capital Region) 25 31 3 10 13 16 3 68 29 39

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 23 35 17 13 8 4 0 61 21 472
2018 Ontario (excluding National Capital Region) 21 22 18 19 11 8 0 47 33 12
2018 Quebec (excluding National Capital Region) 19 40 21 9 7 3 0 61 16 52
2017 National Capital Region 29 35 16 10 6 4 1 66 17 499
2017 Ontario (excluding National Capital Region) 51 20 15 0 7 7 0 76 8 14
2017 Quebec (excluding National Capital Region) 26 35 16 12 7 5 0 63 20 43
2017 British Columbia 6 53 15 13 6 6 0 63 20 15
2017 Nova Scotia 0 37 10 26 17 10 0 42 48 11
2014 National Capital Region 24 36 15 13 11 1 1 61 24 505
2014 Ontario (excluding National Capital Region) 30 10 12 19 23 6 0 42 44 16
2014 Quebec (excluding National Capital Region) 25 29 26 3 8 8 3 60 11 39

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 16 24 16 17 20 3 4 43 40 475
2018 Ontario (excluding National Capital Region) 15 15 18 25 19 0 7 32 48 12
2018 Quebec (excluding National Capital Region) 18 33 20 13 11 3 2 53 26 52
2017 National Capital Region 15 22 15 18 23 3 4 40 44 500
2017 Ontario (excluding National Capital Region) 43 8 0 19 15 7 8 60 40 14
2017 Quebec (excluding National Capital Region) 13 28 12 5 30 7 4 47 39 43
2017 British Columbia 13 40 7 12 28 0 0 53 40 15
2017 Nova Scotia 9 0 18 41 9 22 0 12 65 10
2014 National Capital Region 11 19 18 20 26 3 3 32 49 505
2014 Ontario (excluding National Capital Region) 6 17 16 25 29 0 6 25 58 16
2014 Quebec (excluding National Capital Region) 9 18 15 13 34 8 3 30 52 39

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 26 38 20 8 4 4 0 67 12 473
2018 Ontario (excluding National Capital Region) 22 29 37 0 0 11 0 58 0 12
2018 Quebec (excluding National Capital Region) 19 43 20 6 3 8 0 67 11 52
2017 National Capital Region 23 40 19 9 6 3 1 65 15 500
2017 Ontario (excluding National Capital Region) 13 43 21 0 0 7 16 73 0 14
2017 Quebec (excluding National Capital Region) 25 37 17 7 10 5 0 64 18 43
2017 British Columbia 6 59 20 7 8 0 0 65 15 15
2017 Nova Scotia 28 45 18 10 0 0 0 72 10 11

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 48 36 10 2 1 2 0 86 3 473
2018 Ontario (excluding National Capital Region) 59 8 11 7 0 15 0 79 8 12
2018 Quebec (excluding National Capital Region) 41 37 13 2 2 3 2 82 4 52
2017 National Capital Region 45 35 11 3 3 2 1 83 6 500
2017 Ontario (excluding National Capital Region) 36 34 15 8 0 7 0 76 8 14
2017 Quebec (excluding National Capital Region) 36 38 5 2 7 12 0 84 11 43
2017 British Columbia 34 47 13 0 6 0 0 81 6 15
2017 Nova Scotia 21 63 16 0 0 0 0 84 0 11
2014 National Capital Region 41 38 11 3 3 5 0 83 6 505
2014 Ontario (excluding National Capital Region) 47 27 13 0 7 6 0 78 7 16
2014 Quebec (excluding National Capital Region) 35 23 18 5 0 13 5 71 7 39

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 47 38 8 4 1 1 0 86 6 473
2018 Ontario (excluding National Capital Region) 59 22 0 11 7 0 0 82 18 12
2018 Quebec (excluding National Capital Region) 41 43 6 4 2 4 0 88 6 52
2017 National Capital Region 43 41 9 3 1 3 0 86 4 499
2017 Ontario (excluding National Capital Region) 43 34 7 0 7 8 0 84 8 14
2017 Quebec (excluding National Capital Region) 46 42 5 0 5 2 0 90 5 43
2017 British Columbia 42 46 12 0 0 0 0 88 0 15
2017 Nova Scotia 48 44 0 8 0 0 0 92 8 11
2014 National Capital Region 42 37 11 6 2 3 0 81 8 505
2014 Ontario (excluding National Capital Region) 42 40 12 0 0 7 0 87 0 16
2014 Quebec (excluding National Capital Region) 30 36 16 5 3 8 3 73 9 39

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 53 34 8 3 2 0 0 87 5 474
2018 Ontario (excluding National Capital Region) 74 15 0 11 0 0 0 89 11 12
2018 Quebec (excluding National Capital Region) 61 29 3 5 2 0 0 90 6 52
2017 National Capital Region 46 39 8 3 3 0 0 86 6 499
2017 Ontario (excluding National Capital Region) 42 34 7 7 0 8 0 84 8 14
2017 Quebec (excluding National Capital Region) 55 35 7 2 0 0 0 91 2 43
2017 British Columbia 32 62 6 0 0 0 0 94 0 15
2017 Nova Scotia 56 36 8 0 0 0 0 92 0 11
2014 National Capital Region 47 36 10 4 3 0 0 83 7 504
2014 Ontario (excluding National Capital Region) 64 19 7 0 0 10 0 93 0 16
2014 Quebec (excluding National Capital Region) 42 39 13 3 3 0 0 82 5 39

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 42 32 15 7 3 1 0 74 11 473
2018 Ontario (excluding National Capital Region) 37 37 18 7 0 0 0 75 7 12
2018 Quebec (excluding National Capital Region) 52 28 11 2 4 3 0 83 6 50
2017 National Capital Region 38 34 14 8 6 0 0 71 14 498
2017 Ontario (excluding National Capital Region) 22 50 6 15 7 0 0 72 22 14
2017 Quebec (excluding National Capital Region) 32 38 12 8 6 5 0 73 15 43
2017 British Columbia 13 41 25 8 7 6 0 57 16 15
2017 Nova Scotia 29 46 17 8 0 0 0 75 8 11
2014 National Capital Region 30 38 17 8 6 1 0 68 14 505
2014 Ontario (excluding National Capital Region) 47 25 6 7 10 7 0 76 18 16
2014 Quebec (excluding National Capital Region) 16 44 21 5 13 0 0 60 18 39

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 38 37 14 8 3 1 0 75 11 473
2018 Ontario (excluding National Capital Region) 40 40 20 0 0 0 0 80 0 11
2018 Quebec (excluding National Capital Region) 41 41 8 5 4 2 0 83 9 52
2017 National Capital Region 35 37 13 8 5 0 0 73 14 500
2017 Ontario (excluding National Capital Region) 22 42 21 7 7 0 0 64 15 14
2017 Quebec (excluding National Capital Region) 27 42 19 7 4 0 0 69 12 43
2017 British Columbia 21 27 44 0 8 0 0 48 8 15
2017 Nova Scotia 39 45 8 8 0 0 0 84 8 11
2014 National Capital Region 29 42 15 8 6 0 0 72 14 504
2014 Ontario (excluding National Capital Region) 47 25 6 12 10 0 0 72 22 16
2014 Quebec (excluding National Capital Region) 17 46 18 13 5 0 0 63 19 39

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 32 25 18 12 9 4 1 59 22 475
2018 Ontario (excluding National Capital Region) 22 16 44 18 0 0 0 38 18 12
2018 Quebec (excluding National Capital Region) 34 29 16 2 11 8 0 68 14 52
2017 National Capital Region 31 23 20 11 11 4 1 56 23 500
2017 Ontario (excluding National Capital Region) 21 6 6 37 15 15 0 32 61 14
2017 Quebec (excluding National Capital Region) 25 27 15 10 16 5 2 56 28 43
2017 British Columbia 13 21 32 12 15 6 0 37 29 15
2017 Nova Scotia 18 27 11 34 0 10 0 50 38 11
2014 National Capital Region 29 24 17 14 13 3 1 56 27 504
2014 Ontario (excluding National Capital Region) 29 18 25 7 16 0 6 50 24 16
2014 Quebec (excluding National Capital Region) 14 20 22 16 18 10 0 38 38 39
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 National Capital Region 40 27 33 477
2018 Ontario (excluding National Capital Region) 59 23 18 12
2018 Quebec (excluding National Capital Region) 40 35 25 52
2017 National Capital Region 39 27 34 500
2017 Ontario (excluding National Capital Region) 36 22 42 14
2017 Quebec (excluding National Capital Region) 32 24 44 43
2017 British Columbia 32 20 47 15
2017 Nova Scotia 56 16 28 11
2014 National Capital Region 44 29 27 505
2014 Ontario (excluding National Capital Region) 25 35 41 16
2014 Quebec (excluding National Capital Region) 28 28 44 39

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 National Capital Region 11 23 52 2 7 5 189
2018 Quebec (excluding National Capital Region) 4 27 57 4 7 0 21
2017 National Capital Region 16 15 57 1 6 5 195
2017 Quebec (excluding National Capital Region) 22 14 43 13 0 8 14
2014 National Capital Region 13 14 61 5 9999 7 221
2014 Quebec (excluding National Capital Region) 16 8 66 0 9999 9 11
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 National Capital Region 15 85 477

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 50 73

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 47 73

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 9 73

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 0 73

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 10 73

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 20 74

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 39 74

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 National Capital Region 49 74

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 39 74

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 32 74

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 57 74

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 23 74

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 0 74

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 10 74

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 38 74

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 19 74

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 52 74

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 30 74

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 10 74

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 14 74

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 9 74

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 24 74

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 11 70

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 23 70

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 8 70

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 19 70

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 12 70

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 9 70

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 7 70

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 18 70

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 26 70

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 32 70

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 46 70

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 6 70

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 19 70

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 15 17 17 6 5 34 5 53 19 472
2018 Ontario (excluding National Capital Region) 8 8 22 0 0 54 9 43 0 11
2018 Quebec (excluding National Capital Region) 19 19 21 6 4 29 2 55 14 51
2017 National Capital Region 14 21 14 6 6 33 6 58 20 500
2017 Ontario (excluding National Capital Region) 15 8 0 7 7 47 16 60 40 14
2017 Quebec (excluding National Capital Region) 16 10 25 2 2 38 7 48 8 42
2017 British Columbia 0 25 21 8 0 25 20 46 15 15
2017 Nova Scotia 20 17 16 8 0 39 0 60 14 11
2014 National Capital Region 15 14 18 7 4 33 10 50 19 505
2014 Ontario (excluding National Capital Region) 13 10 22 0 0 42 13 51 0 16
2014 Quebec (excluding National Capital Region) 14 13 15 5 3 39 10 54 16 39

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 35 30 14 6 2 11 1 74 10 473
2018 Ontario (excluding National Capital Region) 24 42 12 0 0 12 9 84 0 11
2018 Quebec (excluding National Capital Region) 30 34 12 5 2 16 0 77 9 51
2017 National Capital Region 28 33 16 6 3 13 2 71 10 500
2017 Ontario (excluding National Capital Region) 44 6 21 0 7 21 0 64 9 14
2017 Quebec (excluding National Capital Region) 21 37 15 4 0 19 3 75 6 42
2017 British Columbia 20 52 19 8 0 0 0 72 8 15
2017 Nova Scotia 57 35 8 0 0 0 0 92 0 11
2014 National Capital Region 23 31 17 6 3 17 2 67 11 505
2014 Ontario (excluding National Capital Region) 30 32 26 0 0 6 6 71 0 16
2014 Quebec (excluding National Capital Region) 25 15 21 8 0 26 5 58 11 39
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 National Capital Region 5 95 477

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 36 25

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 80 25

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 0 25

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 0 25

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 0 25

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 0 25

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 22 25

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 28 25

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 23 25

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 0 25

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 24 25

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 0 25

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 18 25

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 0 25

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 33 25

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 19 25

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 0 25

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 National Capital Region 0 25

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 0 25

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 0 25

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 20 25

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 47 25

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 20 25

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 0 25

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 25 25

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 54 25

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 0 25

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 59 25

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 18 14 21 2 2 38 5 56 8 474
2018 Ontario (excluding National Capital Region) 0 0 26 0 7 67 0 0 21 12
2018 Quebec (excluding National Capital Region) 24 17 21 0 4 33 2 62 6 52
2017 National Capital Region 16 16 15 3 2 39 8 61 10 500
2017 Ontario (excluding National Capital Region) 8 7 21 8 15 41 0 27 38 14
2017 Quebec (excluding National Capital Region) 14 24 10 0 2 40 9 75 4 42
2017 British Columbia 0 15 41 0 0 25 20 26 0 15
2017 Nova Scotia 0 17 8 0 0 55 20 67 0 11
2014 National Capital Region 14 14 14 2 2 44 11 61 9 505
2014 Ontario (excluding National Capital Region) 13 0 32 0 0 42 13 29 0 16
2014 Quebec (excluding National Capital Region) 15 13 21 0 0 40 12 57 0 39

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 35 33 13 3 2 13 1 79 6 474
2018 Ontario (excluding National Capital Region) 32 15 26 0 7 19 0 59 9 12
2018 Quebec (excluding National Capital Region) 32 36 12 0 4 15 0 81 5 52
2017 National Capital Region 31 34 14 3 2 12 3 77 6 499
2017 Ontario (excluding National Capital Region) 37 6 28 0 15 14 0 50 17 14
2017 Quebec (excluding National Capital Region) 21 34 16 0 2 27 0 75 3 41
2017 British Columbia 34 34 25 0 0 6 0 73 0 15
2017 Nova Scotia 47 25 8 0 0 20 0 90 0 11
2014 National Capital Region 25 33 14 2 3 22 1 76 6 504
2014 Ontario (excluding National Capital Region) 36 24 25 10 0 6 0 63 11 16
2014 Quebec (excluding National Capital Region) 25 21 21 0 0 27 7 68 0 39
Top of Page

Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 19 23 25 14 16 0 3 43 31 476
2018 Ontario (excluding National Capital Region) 16 25 18 25 7 8 0 45 35 12
2018 Quebec (excluding National Capital Region) 25 7 31 18 17 2 0 33 35 52
2017 National Capital Region 16 25 21 16 20 0 3 42 37 496
2017 Ontario (excluding National Capital Region) 29 29 27 0 0 8 7 68 0 14
2017 Quebec (excluding National Capital Region) 16 11 25 19 22 0 8 29 44 43
2017 British Columbia 19 12 27 15 27 0 0 31 42 15
2017 Nova Scotia 10 29 25 8 28 0 0 39 36 11

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 19 28 26 17 10 0 1 47 27 476
2018 Ontario (excluding National Capital Region) 15 26 18 14 18 0 8 45 35 12
2018 Quebec (excluding National Capital Region) 36 31 20 9 5 0 0 67 13 52
2017 National Capital Region 19 26 27 16 11 0 1 46 27 499
2017 Ontario (excluding National Capital Region) 21 27 29 7 8 0 8 52 16 14
2017 Quebec (excluding National Capital Region) 12 29 30 21 9 0 0 41 30 43
2017 British Columbia 6 22 32 14 26 0 0 28 40 15
2017 Nova Scotia 31 17 25 18 0 0 10 52 20 11

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 26 29 21 13 10 0 2 55 23 475
2018 Ontario (excluding National Capital Region) 18 34 21 7 11 0 8 57 20 12
2018 Quebec (excluding National Capital Region) 43 22 19 7 10 0 0 65 16 52
2017 National Capital Region 25 27 26 11 8 0 2 53 20 498
2017 Ontario (excluding National Capital Region) 27 21 15 7 8 0 22 62 19 14
2017 Quebec (excluding National Capital Region) 26 25 28 9 4 2 5 55 15 43
2017 British Columbia 28 32 19 7 15 0 0 60 22 15
2017 Nova Scotia 20 8 43 18 0 11 0 31 21 11

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 23 22 22 17 13 1 2 46 31 476
2018 Ontario (excluding National Capital Region) 15 26 18 7 25 0 8 45 35 12
2018 Quebec (excluding National Capital Region) 36 14 29 6 14 0 0 50 20 52
2017 National Capital Region 23 24 23 16 11 0 2 48 28 497
2017 Ontario (excluding National Capital Region) 20 14 21 15 22 0 8 36 41 14
2017 Quebec (excluding National Capital Region) 28 19 26 6 14 0 7 51 22 43
2017 British Columbia 26 6 27 26 15 0 0 32 41 15
2017 Nova Scotia 0 0 62 17 0 0 21 0 21 11

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 50 19 13 5 4 0 8 76 10 476
2018 Ontario (excluding National Capital Region) 48 18 0 18 7 0 8 72 28 12
2018 Quebec (excluding National Capital Region) 60 22 5 5 2 0 7 88 7 50
2017 National Capital Region 46 25 10 4 4 0 10 79 10 499
2017 Ontario (excluding National Capital Region) 41 21 0 0 8 0 31 89 11 14
2017 Quebec (excluding National Capital Region) 49 12 11 7 4 2 14 73 14 43
2017 British Columbia 55 14 20 6 6 0 0 68 12 15
2017 Nova Scotia 57 17 8 9 0 0 10 82 10 11

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 35 28 16 9 10 0 1 64 19 476
2018 Ontario (excluding National Capital Region) 52 14 18 8 7 0 0 67 15 12
2018 Quebec (excluding National Capital Region) 49 20 15 8 6 2 0 71 14 52
2017 National Capital Region 30 29 23 11 6 0 1 60 17 497
2017 Ontario (excluding National Capital Region) 7 48 36 0 0 0 8 61 0 14
2017 Quebec (excluding National Capital Region) 33 21 26 6 12 0 2 55 19 43
2017 British Columbia 19 19 28 14 6 6 7 44 23 15
2017 Nova Scotia 57 33 0 10 0 0 0 90 10 11

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 24 32 25 11 5 1 2 58 17 473
2018 Ontario (excluding National Capital Region) 14 23 29 25 0 0 8 41 28 12
2018 Quebec (excluding National Capital Region) 27 41 17 10 3 2 0 69 14 52
2017 National Capital Region 26 29 23 11 7 1 2 57 19 498
2017 Ontario (excluding National Capital Region) 28 48 8 0 0 0 16 91 0 14
2017 Quebec (excluding National Capital Region) 23 28 25 10 0 12 2 59 11 43
2017 British Columbia 19 27 7 25 15 0 7 50 42 15
2017 Nova Scotia 19 35 46 0 0 0 0 54 0 11

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 24 31 23 12 7 1 2 57 19 472
2018 Ontario (excluding National Capital Region) 0 48 22 21 0 0 8 53 23 12
2018 Quebec (excluding National Capital Region) 31 29 23 12 4 0 2 61 16 52
2017 National Capital Region 22 31 24 13 8 1 1 54 21 498
2017 Ontario (excluding National Capital Region) 36 12 28 7 0 0 16 58 9 14
2017 Quebec (excluding National Capital Region) 22 25 17 27 2 5 2 50 32 43
2017 British Columbia 13 21 46 6 6 0 7 37 13 15
2017 Nova Scotia 11 18 34 28 9 0 0 29 36 11

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 29 29 22 13 6 0 1 58 19 474
2018 Ontario (excluding National Capital Region) 0 41 22 21 7 0 8 45 31 12
2018 Quebec (excluding National Capital Region) 26 34 20 16 2 0 2 62 18 52
2017 National Capital Region 25 30 21 15 7 1 2 57 22 500
2017 Ontario (excluding National Capital Region) 34 28 8 15 0 0 16 73 18 14
2017 Quebec (excluding National Capital Region) 26 35 22 12 5 0 0 61 16 43
2017 British Columbia 20 32 34 0 6 0 7 57 7 15
2017 Nova Scotia 8 19 36 36 0 0 0 27 36 11

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 34 28 18 12 6 0 1 63 18 474
2018 Ontario (excluding National Capital Region) 23 29 21 11 7 0 8 57 20 12
2018 Quebec (excluding National Capital Region) 33 35 13 12 5 0 2 69 18 52
2017 National Capital Region 31 32 19 10 5 0 2 64 16 498
2017 Ontario (excluding National Capital Region) 35 35 7 7 0 0 16 82 9 14
2017 Quebec (excluding National Capital Region) 31 35 19 6 9 0 0 66 15 43
2017 British Columbia 25 20 28 6 13 0 7 49 20 15
2017 Nova Scotia 36 38 16 10 0 0 0 74 10 11

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 55 20 12 6 5 0 2 77 11 471
2018 Ontario (excluding National Capital Region) 52 18 11 0 0 0 19 86 0 12
2018 Quebec (excluding National Capital Region) 59 17 7 5 5 2 6 82 11 52
2017 National Capital Region 51 23 13 6 5 0 1 75 12 500
2017 Ontario (excluding National Capital Region) 64 6 15 8 0 0 7 76 8 14
2017 Quebec (excluding National Capital Region) 53 25 12 5 2 0 2 80 7 43
2017 British Columbia 39 27 13 0 14 0 7 71 15 15
2017 Nova Scotia 57 9 8 26 0 0 0 66 26 11

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 72 13 4 2 2 1 7 91 5 471
2018 Ontario (excluding National Capital Region) 60 0 20 8 0 0 12 69 9 11
2018 Quebec (excluding National Capital Region) 69 12 2 2 6 4 5 90 8 52

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 68 12 8 3 4 0 5 84 7 474
2018 Ontario (excluding National Capital Region) 55 25 0 0 0 0 19 100 0 12
2018 Quebec (excluding National Capital Region) 60 21 6 2 4 4 3 87 6 52
2017 National Capital Region 70 14 5 4 4 1 3 87 8 499
2017 Ontario (excluding National Capital Region) 57 8 7 15 7 0 6 68 24 14
2017 Quebec (excluding National Capital Region) 70 14 7 4 0 0 4 88 5 43
2017 British Columbia 67 20 0 6 0 0 7 94 6 15
2017 Nova Scotia 82 9 0 0 10 0 0 90 10 11

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 56 26 9 4 3 0 2 84 7 474
2018 Ontario (excluding National Capital Region) 74 7 0 0 0 0 19 100 0 12
2018 Quebec (excluding National Capital Region) 67 17 8 0 4 0 3 87 4 52
2017 National Capital Region 54 26 9 4 4 0 3 83 8 497
2017 Ontario (excluding National Capital Region) 42 30 15 7 0 0 6 76 8 14
2017 Quebec (excluding National Capital Region) 51 35 7 7 0 0 0 86 7 43
2017 British Columbia 53 22 7 12 0 0 7 80 12 15
2017 Nova Scotia 73 17 10 0 0 0 0 90 0 11

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 56 18 11 7 6 0 2 76 13 474
2018 Ontario (excluding National Capital Region) 55 26 0 0 0 0 19 100 0 12
2018 Quebec (excluding National Capital Region) 66 14 15 2 2 2 0 81 4 52
2017 National Capital Region 58 19 10 5 6 0 3 79 11 498
2017 Ontario (excluding National Capital Region) 57 21 7 15 0 0 0 78 15 14
2017 Quebec (excluding National Capital Region) 67 16 12 2 0 0 2 85 2 43
2017 British Columbia 59 7 21 6 0 0 7 71 6 15
2017 Nova Scotia 74 9 8 10 0 0 0 82 10 11

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 52 11 6 3 2 0 26 86 6 475
2018 Ontario (excluding National Capital Region) 67 0 7 0 0 0 26 90 0 12
2018 Quebec (excluding National Capital Region) 64 10 6 2 0 0 18 91 2 50
2017 National Capital Region 51 11 6 3 1 0 29 86 5 499
2017 Ontario (excluding National Capital Region) 50 21 0 0 0 0 29 100 0 14
2017 Quebec (excluding National Capital Region) 61 2 9 2 0 0 26 85 3 43
2017 British Columbia 75 6 7 0 0 0 12 92 0 15
2017 Nova Scotia 36 8 10 0 0 0 46 82 0 11

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 65 17 6 2 1 0 9 91 3 475
2018 Ontario (excluding National Capital Region) 37 18 25 0 0 0 19 69 0 12
2018 Quebec (excluding National Capital Region) 69 21 8 0 2 0 0 90 2 52
2017 National Capital Region 70 15 6 1 0 0 7 92 2 498
2017 Ontario (excluding National Capital Region) 48 29 8 0 0 0 16 91 0 14
2017 Quebec (excluding National Capital Region) 65 17 8 2 0 0 7 89 2 41
2017 British Columbia 67 26 0 0 0 0 7 100 0 15
2017 Nova Scotia 82 18 0 0 0 0 0 100 0 11

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 75 12 4 2 2 1 4 92 4 474
2018 Ontario (excluding National Capital Region) 47 0 26 0 7 0 19 59 9 12
2018 Quebec (excluding National Capital Region) 71 12 6 2 2 0 7 89 4 52
2017 National Capital Region 72 12 5 3 2 1 6 90 5 499
2017 Ontario (excluding National Capital Region) 35 21 13 7 7 0 16 67 18 14
2017 Quebec (excluding National Capital Region) 62 16 10 2 5 2 2 82 7 43
2017 British Columbia 81 0 7 6 0 0 6 87 6 15
2017 Nova Scotia 63 8 8 10 0 0 11 80 11 11

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 44 31 15 4 3 0 3 77 7 474
2018 Ontario (excluding National Capital Region) 37 36 7 8 0 0 11 83 9 12
2018 Quebec (excluding National Capital Region) 55 24 14 2 5 0 0 79 7 52
2017 National Capital Region 42 32 16 5 3 0 2 75 8 499
2017 Ontario (excluding National Capital Region) 41 22 14 7 0 0 16 75 9 14
2017 Quebec (excluding National Capital Region) 50 23 19 7 0 0 0 74 7 43
2017 British Columbia 67 27 0 0 0 0 6 100 0 15
2017 Nova Scotia 74 26 0 0 0 0 0 100 0 11

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 16 32 35 13 4 0 0 48 17 476
2018 Ontario (excluding National Capital Region) 7 42 51 0 0 0 0 49 0 12
2018 Quebec (excluding National Capital Region) 16 50 21 10 4 0 0 66 14 51
2017 National Capital Region 10 31 39 16 5 0 0 41 20 499
2017 Ontario (excluding National Capital Region) 0 42 42 7 0 0 8 46 8 14
2017 Quebec (excluding National Capital Region) 9 33 44 13 0 0 0 42 13 43
2017 British Columbia 0 21 62 12 6 0 0 21 18 15
2017 Nova Scotia 21 54 17 9 0 0 0 75 9 11

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 9 18 36 25 11 0 1 36 28 470
2018 Ontario (excluding National Capital Region) 0 18 55 18 8 0 0 26 18 12
2018 Quebec (excluding National Capital Region) 3 17 38 31 10 0 0 41 20 52
2017 National Capital Region 7 19 40 23 9 0 0 33 27 497
2017 Ontario (excluding National Capital Region) 8 15 34 28 7 8 0 38 25 14
2017 Quebec (excluding National Capital Region) 2 20 30 35 10 0 2 46 23 43
2017 British Columbia 12 7 68 7 6 0 0 13 19 15
2017 Nova Scotia 0 9 36 35 21 0 0 56 9 11

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 34 43 12 6 2 3 0 79 8 471
2018 Ontario (excluding National Capital Region) 59 34 7 0 0 0 0 93 0 12
2018 Quebec (excluding National Capital Region) 34 52 9 0 2 3 0 89 2 51
2017 National Capital Region 25 44 15 8 4 4 0 72 12 500
2017 Ontario (excluding National Capital Region) 22 19 21 7 7 22 0 54 19 14
2017 Quebec (excluding National Capital Region) 13 53 21 7 0 5 0 70 7 43
2017 British Columbia 19 55 19 0 0 7 0 80 0 15
2017 Nova Scotia 25 46 11 9 0 10 0 78 10 11

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 30 38 14 13 4 2 0 69 16 474
2018 Ontario (excluding National Capital Region) 23 69 8 0 0 0 0 92 0 11
2018 Quebec (excluding National Capital Region) 32 50 6 4 4 4 0 86 8 51
2017 National Capital Region 18 44 17 13 6 2 0 63 20 499
2017 Ontario (excluding National Capital Region) 6 48 22 7 7 8 0 60 16 14
2017 Quebec (excluding National Capital Region) 21 34 19 19 2 5 0 58 22 43
2017 British Columbia 20 47 20 0 13 0 0 67 13 15
2017 Nova Scotia 54 29 0 8 9 0 0 83 17 11
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 25 22 25 13 12 2 1 25 75 474
2018 Ontario (excluding National Capital Region) 19 37 11 7 18 0 8 21 79 12
2018 Quebec (excluding National Capital Region) 27 20 19 12 20 2 0 28 72 52
2017 National Capital Region 23 27 22 11 12 4 1 24 76 500
2017 Ontario (excluding National Capital Region) 38 8 29 16 0 8 0 42 58 13
2017 Quebec (excluding National Capital Region) 28 22 15 23 10 2 0 29 71 43
2017 British Columbia 25 13 27 15 21 0 0 25 75 15
2017 Nova Scotia 10 17 26 0 36 11 0 11 89 11

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 21 344
2018 Quebec (excluding National Capital Region) 23 37
2017 National Capital Region 18 358
2017 Quebec (excluding National Capital Region) 26 30
2017 British Columbia 27 11

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 43 344
2018 Quebec (excluding National Capital Region) 47 37
2017 National Capital Region 38 358
2017 Quebec (excluding National Capital Region) 33 30
2017 British Columbia 35 11

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 26 344
2018 Quebec (excluding National Capital Region) 49 37
2017 National Capital Region 20 358
2017 Quebec (excluding National Capital Region) 31 30
2017 British Columbia 27 11

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 36 344
2018 Quebec (excluding National Capital Region) 26 37
2017 National Capital Region 43 358
2017 Quebec (excluding National Capital Region) 29 30
2017 British Columbia 42 11

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 8 344
2018 Quebec (excluding National Capital Region) 5 37
2017 National Capital Region 6 358
2017 Quebec (excluding National Capital Region) 14 30
2017 British Columbia 9 11

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 37 344
2018 Quebec (excluding National Capital Region) 21 37

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 38 344
2018 Quebec (excluding National Capital Region) 50 37
2017 National Capital Region 47 358
2017 Quebec (excluding National Capital Region) 43 30
2017 British Columbia 73 11

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 National Capital Region 3 42 24 8 8 15 330
2018 Quebec (excluding National Capital Region) 4 29 37 9 6 15 35
2017 National Capital Region 6 48 19 8 8 11 352
2017 Quebec (excluding National Capital Region) 3 67 7 11 3 7 27
2017 British Columbia 0 44 28 8 9 10 11

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 National Capital Region 23 77 342
2018 Quebec (excluding National Capital Region) 26 74 37

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 14 23 17 20 17 1 7 41 40 343
2018 Quebec (excluding National Capital Region) 17 30 20 14 14 0 4 49 29 37
2017 National Capital Region 12 22 14 21 18 2 12 40 45 362
2017 Quebec (excluding National Capital Region) 20 14 17 21 10 3 16 42 37 30
2017 British Columbia 15 28 29 0 19 8 0 48 21 11

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 2 7 16 21 45 2 8 10 72 344
2018 Quebec (excluding National Capital Region) 0 18 22 19 36 0 4 19 57 37
2017 National Capital Region 1 8 11 17 51 2 11 9 78 360
2017 Quebec (excluding National Capital Region) 4 3 10 25 38 7 13 8 79 29
2017 British Columbia 8 19 0 19 54 0 0 27 73 11

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 31 16 15 13 17 0 8 51 32 475
2018 Ontario (excluding National Capital Region) 33 29 7 15 0 0 15 74 18 12
2018 Quebec (excluding National Capital Region) 38 10 20 7 13 2 11 55 22 52
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