2018 Public Service Employee Survey Results for the Public Service Commission of Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 32 42 8 16 0 3 0 76 16 38
2018 CR-04 23 50 5 18 0 5 0 76 19 22
2017 CR 28 40 18 8 6 0 0 68 14 50
2017 CR-04 32 44 13 3 9 0 0 75 12 32
2017 CR-05 20 49 21 10 0 0 0 69 10 10
2014 CR 24 41 19 12 2 0 2 66 15 42
2014 CR-04 21 29 25 18 4 0 4 52 22 28
2011 CR 37 41 13 7 1 0 0 79 8 75
2011 CR-04 39 39 13 7 2 0 0 78 9 54
2011 CR-05 41 41 12 6 0 0 0 82 6 17
2008 CR 26 45 9 12 7 0 0 72 19 121
2008 CR-03 21 29 29 7 14 0 0 50 21 14
2008 CR-04 30 42 7 15 6 0 0 72 21 81
2008 CR-05 20 64 4 8 4 0 0 84 12 25

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 35 43 11 8 3 0 0 78 11 37
2018 CR-04 19 57 14 5 5 0 0 76 10 21
2017 CR 26 50 14 4 6 0 0 75 10 50
2017 CR-04 22 56 13 6 3 0 0 78 9 32
2017 CR-05 49 40 11 0 0 0 0 89 0 10
2014 CR 38 17 21 12 10 2 0 56 22 42
2014 CR-04 39 18 18 7 14 4 0 59 22 28
2011 CR 37 29 20 11 3 0 0 67 13 75
2011 CR-04 39 24 20 13 4 0 0 63 17 54
2011 CR-05 41 35 18 6 0 0 0 76 6 17
2008 CR 30 40 13 11 4 1 0 71 16 122
2008 CR-03 7 71 0 14 7 0 0 79 21 14
2008 CR-04 30 38 15 11 5 1 0 69 16 82
2008 CR-05 40 32 16 12 0 0 0 72 12 25

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 45 34 11 8 0 3 0 81 8 38
2018 CR-04 27 50 14 5 0 5 0 81 5 22
2017 CR 38 43 9 6 4 0 0 81 10 50
2017 CR-04 34 59 0 3 3 0 0 94 6 32
2017 CR-05 69 20 11 0 0 0 0 89 0 10
2014 CR 33 26 10 19 12 0 0 59 31 42
2014 CR-04 32 29 7 18 14 0 0 61 32 28
2011 CR 32 41 11 13 3 0 0 73 16 75
2011 CR-04 30 43 11 13 4 0 0 72 17 54
2011 CR-05 41 41 6 12 0 0 0 82 12 17
2008 CR 33 37 17 11 2 1 0 70 12 122
2008 CR-03 21 50 21 7 0 0 0 71 7 14
2008 CR-04 34 35 17 11 1 1 0 70 12 82
2008 CR-05 32 36 16 12 4 0 0 68 16 25

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 53 33 6 6 0 0 3 89 6 36
2018 CR-04 52 33 5 5 0 0 5 90 5 21
2017 CR 46 33 8 10 4 0 0 78 14 50
2017 CR-04 50 25 3 16 6 0 0 75 22 32
2017 CR-05 69 10 21 0 0 0 0 79 0 10
2014 CR 38 33 17 5 7 0 0 71 12 42
2014 CR-04 39 25 18 7 11 0 0 64 18 28
2011 CR 55 31 7 3 4 0 1 86 7 75
2011 CR-04 61 28 4 0 6 0 2 91 6 54
2011 CR-05 41 35 12 12 0 0 0 76 12 17

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 41 49 5 3 3 0 0 89 5 37
2018 CR-04 33 57 0 5 5 0 0 90 10 21
2017 CR 26 48 12 8 6 0 0 74 14 50
2017 CR-04 22 53 12 9 3 0 0 75 13 32
2017 CR-05 60 29 11 0 0 0 0 89 0 10
2014 CR 26 33 14 12 14 0 0 59 26 42
2014 CR-04 29 32 7 18 14 0 0 61 32 28
2011 CR 41 36 15 5 3 0 0 77 8 74
2011 CR-04 39 37 15 6 4 0 0 76 9 54
2011 CR-05 44 44 13 0 0 0 0 88 0 16
2008 CR 38 42 11 6 4 0 0 80 10 122
2008 CR-03 36 57 0 0 7 0 0 93 7 14
2008 CR-04 34 41 13 6 5 0 0 76 11 82
2008 CR-05 48 36 8 8 0 0 0 84 8 25

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 34 39 16 8 0 3 0 76 8 38
2018 CR-04 32 36 23 5 0 5 0 71 5 22
2017 CR 28 32 16 14 8 0 2 61 22 50
2017 CR-04 32 31 13 13 9 0 3 65 22 32
2017 CR-05 40 10 40 10 0 0 0 50 10 10
2014 CR 24 29 7 26 14 0 0 52 41 42
2014 CR-04 25 21 7 29 18 0 0 46 46 28
2011 CR 29 35 15 16 5 0 0 64 21 75
2011 CR-04 33 33 13 17 4 0 0 67 20 54
2011 CR-05 24 41 18 12 6 0 0 65 18 17

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 37 32 24 3 3 3 0 70 5 38
2018 CR-04 27 36 32 0 0 5 0 67 0 22
2017 CR 28 42 6 20 4 0 0 70 24 50
2017 CR-04 25 40 10 18 6 0 0 65 25 32
2017 CR-05 50 39 0 11 0 0 0 89 11 10

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 46 35 16 3 0 0 0 81 3 37
2018 CR-04 29 52 19 0 0 0 0 81 0 21
2017 CR 36 52 4 6 2 0 0 88 8 50
2017 CR-04 38 50 6 6 0 0 0 88 6 32
2017 CR-05 60 40 0 0 0 0 0 100 0 10
2014 CR 40 43 5 2 7 2 0 85 10 42
2014 CR-04 36 43 4 4 11 4 0 81 15 28
2011 CR 49 39 9 1 1 0 0 88 3 75
2011 CR-04 48 43 6 2 2 0 0 91 4 54
2011 CR-05 65 29 6 0 0 0 0 94 0 17
2008 CR 53 39 2 2 2 2 0 93 4 122
2008 CR-03 50 43 0 0 7 0 0 93 7 14
2008 CR-04 52 39 4 2 1 1 0 93 4 82
2008 CR-05 60 32 0 4 0 4 0 96 4 25

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 41 41 11 8 0 0 0 81 8 37
2018 CR-04 33 52 5 10 0 0 0 86 10 21
2017 CR 28 28 26 8 10 0 0 56 18 50
2017 CR-04 29 28 28 6 9 0 0 57 16 32
2017 CR-05 40 10 29 21 0 0 0 50 21 10

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 62 32 5 0 0 0 0 95 0 37
2018 CR-04 57 38 5 0 0 0 0 95 0 21
2017 CR 52 31 10 4 2 0 0 84 6 50
2017 CR-04 47 37 13 3 0 0 0 84 3 32
2017 CR-05 70 19 11 0 0 0 0 89 0 10
2014 CR 57 29 7 7 0 0 0 86 7 42
2014 CR-04 57 29 7 7 0 0 0 86 7 28
2011 CR 57 36 5 0 1 0 0 93 1 74
2011 CR-04 53 38 8 0 2 0 0 91 2 53
2011 CR-05 71 29 0 0 0 0 0 100 0 17

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 41 41 5 11 0 3 0 83 11 37
2018 CR-04 38 48 0 10 0 5 0 90 10 21
2017 CR 18 46 18 10 8 0 0 64 18 50
2017 CR-04 13 56 15 13 3 0 0 69 16 32
2017 CR-05 40 29 20 11 0 0 0 69 11 10
2014 CR 17 38 21 14 5 0 5 57 20 42
2014 CR-04 18 29 25 21 7 0 0 46 29 28
2011 CR 32 45 11 7 3 0 3 79 10 75
2011 CR-04 33 46 7 7 2 0 4 83 10 54
2011 CR-05 35 41 18 0 6 0 0 76 6 17

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 38 43 8 11 0 0 0 81 11 37
2018 CR-04 33 52 5 10 0 0 0 86 10 21
2017 CR 30 39 16 6 8 0 0 69 14 50
2017 CR-04 32 40 16 9 3 0 0 72 13 32
2017 CR-05 40 39 11 0 10 0 0 79 10 10
2014 CR 21 38 24 10 5 0 2 61 15 42
2014 CR-04 21 32 29 11 7 0 0 54 18 28

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 30 46 19 5 0 0 0 76 5 37
2018 CR-04 33 52 14 0 0 0 0 86 0 21
2017 CR 26 42 16 14 2 0 0 68 16 50
2017 CR-04 25 47 13 12 3 0 0 72 15 32
2017 CR-05 40 31 19 10 0 0 0 71 10 10
2014 CR 26 31 24 12 7 0 0 57 19 42
2014 CR-04 21 32 21 18 7 0 0 54 25 28
2011 CR 45 45 5 4 1 0 0 89 5 74
2011 CR-04 51 38 4 6 2 0 0 89 8 53
2011 CR-05 35 59 6 0 0 0 0 94 0 17

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 46 43 8 3 0 0 0 89 3 37
2018 CR-04 43 52 0 5 0 0 0 95 5 21
2017 CR 39 41 10 6 4 0 0 80 10 50
2017 CR-04 29 49 13 9 0 0 0 78 9 32
2017 CR-05 70 19 11 0 0 0 0 89 0 10
2014 CR 28 48 7 7 10 0 0 76 17 42
2014 CR-04 29 43 7 7 14 0 0 71 21 28
2011 CR 49 36 7 7 1 0 0 85 8 75
2011 CR-04 46 37 7 7 2 0 0 83 9 54
2011 CR-05 65 29 0 6 0 0 0 94 6 17
2008 CR 46 39 7 4 4 0 0 84 8 122
2008 CR-03 43 50 0 0 7 0 0 93 7 14
2008 CR-04 44 39 9 4 5 0 0 83 9 82
2008 CR-05 52 32 8 8 0 0 0 84 8 25

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 55 32 11 3 0 0 0 87 3 38
2018 CR-04 59 27 9 5 0 0 0 86 5 22
2017 CR 47 32 14 0 6 0 2 80 6 50
2017 CR-04 44 37 13 0 6 0 0 81 6 32
2017 CR-05 51 20 29 0 0 0 0 71 0 10
2014 CR 50 31 12 2 5 0 0 81 7 42
2014 CR-04 46 36 14 0 4 0 0 82 4 28
2011 CR 56 28 11 3 3 0 0 84 5 75
2011 CR-04 59 31 6 0 4 0 0 91 4 54
2011 CR-05 47 18 29 6 0 0 0 65 6 17
2008 CR 38 35 18 7 1 0 1 74 8 122
2008 CR-03 57 29 14 0 0 0 0 86 0 14
2008 CR-04 39 37 15 7 1 0 1 77 9 82
2008 CR-05 20 36 32 12 0 0 0 56 12 25

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 14 16 30 32 5 3 0 39 31 37
2018 CR-04 14 14 32 36 0 5 0 38 29 22
2017 CR 8 20 32 21 13 0 6 35 30 49
2017 CR-04 10 22 29 19 10 0 10 32 36 31
2017 CR-05 10 20 50 10 10 0 0 20 30 10
2014 CR 7 31 33 14 5 5 5 21 42 42
2014 CR-04 11 25 32 14 7 7 4 24 40 28
2011 CR 7 13 36 29 11 0 4 42 21 75
2011 CR-04 6 13 31 31 13 0 6 47 20 54
2011 CR-05 12 18 41 24 6 0 0 29 29 17
2008 CR 7 24 32 21 11 1 3 34 32 122
2008 CR-03 14 14 21 14 29 0 7 46 31 14
2008 CR-04 7 26 30 23 10 1 2 34 34 82
2008 CR-05 4 24 40 20 8 0 4 29 29 25

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 5 18 39 26 3 5 3 31 26 38
2018 CR-04 5 18 32 32 0 9 5 37 26 22
2017 CR 8 20 34 14 17 0 6 33 30 49
2017 CR-04 13 13 35 10 20 0 10 33 29 31
2017 CR-05 0 30 50 20 0 0 0 20 30 10
2014 CR 7 36 29 7 10 5 7 19 49 42
2014 CR-04 11 43 25 4 7 7 4 12 60 28
2011 CR 4 12 23 36 17 3 5 58 17 75
2011 CR-04 6 13 20 31 22 0 7 58 20 54
2011 CR-05 0 0 29 53 6 12 0 67 0 17
2008 CR 7 20 35 17 14 4 4 33 29 121
2008 CR-03 0 21 36 7 36 0 0 43 21 14
2008 CR-04 7 23 32 12 15 6 4 30 34 81
2008 CR-05 8 8 40 36 0 0 8 39 17 25

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 11 18 32 29 11 0 0 39 29 38
2018 CR-04 14 14 36 27 9 0 0 36 27 22
2017 CR 10 28 20 14 13 4 10 32 45 49
2017 CR-04 10 29 22 10 13 6 10 27 46 31
2017 CR-05 10 30 30 30 0 0 0 30 40 10
2014 CR 10 24 26 10 10 12 10 24 42 42
2014 CR-04 11 21 21 14 7 18 7 29 43 28
2011 CR 5 11 25 36 12 1 9 54 18 75
2011 CR-04 4 6 20 43 15 2 11 66 11 54
2011 CR-05 12 24 35 24 6 0 0 29 35 17
2008 CR 7 15 36 17 14 6 6 35 25 121
2008 CR-03 7 14 14 14 50 0 0 64 21 14
2008 CR-04 10 16 28 19 11 9 7 35 31 81
2008 CR-05 0 12 68 12 4 0 4 17 13 25

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 5 3 22 43 24 3 0 69 8 37
2018 CR-04 5 5 18 41 27 5 0 71 10 22
2017 CR 4 10 28 20 23 0 14 50 16 49
2017 CR-04 6 6 29 23 23 0 13 52 15 31
2017 CR-05 0 20 30 30 20 0 0 50 20 10
2014 CR 2 10 38 24 14 5 7 43 14 42
2014 CR-04 4 7 36 21 18 7 7 46 13 28
2011 CR 4 7 24 36 23 0 7 63 11 75
2011 CR-04 2 7 19 37 28 0 7 70 10 54
2011 CR-05 12 6 41 29 12 0 0 41 18 17
2008 CR 1 14 31 25 20 2 7 49 16 122
2008 CR-03 0 7 14 21 50 0 7 77 8 14
2008 CR-04 1 15 28 26 20 4 7 51 18 82
2008 CR-05 0 12 52 24 4 0 8 30 13 25

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 0 21 32 34 13 0 0 47 21 38
2018 CR-04 0 14 32 36 18 0 0 55 14 22
2017 CR 10 8 34 19 12 4 12 37 21 49
2017 CR-04 9 13 35 10 13 3 16 29 28 31
2017 CR-05 9 0 51 30 10 0 0 40 9 10
2014 CR 26 24 24 14 5 0 7 21 54 42
2014 CR-04 29 29 18 14 4 0 7 19 62 28
2011 CR 7 18 30 20 19 3 4 42 26 74
2011 CR-04 8 17 23 23 21 4 6 48 27 53
2011 CR-05 6 24 41 18 12 0 0 29 29 17
2008 CR 12 15 30 21 15 2 6 39 29 122
2008 CR-03 21 0 14 14 36 0 14 58 25 14
2008 CR-04 12 18 27 22 15 2 4 39 32 82
2008 CR-05 4 12 48 24 4 0 8 30 17 25

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 16 34 18 16 13 3 0 30 51 38
2018 CR-04 14 27 23 18 14 5 0 33 43 22
2017 CR 20 18 26 8 17 6 6 28 43 50
2017 CR-04 16 15 31 6 19 6 6 29 35 32
2017 CR-05 29 31 20 20 0 0 0 20 60 10
2014 CR 14 19 26 24 10 2 5 36 36 42
2014 CR-04 18 18 25 18 14 4 4 35 38 28
2011 CR 7 21 28 19 12 3 11 35 32 75
2011 CR-04 6 22 20 22 13 4 13 42 33 54
2011 CR-05 12 24 53 6 6 0 0 12 35 17
2008 CR 17 27 27 11 10 2 6 22 48 122
2008 CR-03 36 7 21 7 29 0 0 36 43 14
2008 CR-04 15 33 23 15 6 4 5 23 52 82
2008 CR-05 16 20 40 0 12 0 12 14 41 25

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 5 13 34 24 16 5 3 43 20 38
2018 CR-04 5 18 32 18 14 9 5 37 26 22
2017 CR 10 16 29 16 13 8 8 35 31 49
2017 CR-04 13 19 29 16 7 10 6 27 38 31
2017 CR-05 0 19 41 20 20 0 0 40 19 10
2014 CR 7 22 24 22 10 7 7 37 34 41
2014 CR-04 7 22 19 22 11 11 7 41 36 27
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 26 42 26 5 0 0 0 68 5 38
2018 CR-04 18 55 18 9 0 0 0 73 9 22
2017 CR 26 24 21 10 8 6 4 57 20 49
2017 CR-04 28 28 16 9 9 6 3 62 20 32
2017 CR-05 29 10 41 0 10 10 0 43 11 10
2014 CR 26 36 17 12 5 5 0 65 18 42
2014 CR-04 32 25 18 14 7 4 0 59 22 28

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 43 38 14 5 0 0 0 81 5 37
2018 CR-04 36 50 9 5 0 0 0 86 5 22
2017 CR 36 42 13 8 2 0 0 78 10 50
2017 CR-04 38 50 6 6 0 0 0 88 6 32
2017 CR-05 49 20 11 20 0 0 0 69 20 10
2014 CR 43 24 7 19 7 0 0 67 26 42
2014 CR-04 39 21 4 25 11 0 0 61 36 28

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 11 16 18 29 3 24 0 34 41 38
2018 CR-04 5 18 14 27 0 36 0 36 43 22
2017 CR 8 28 14 24 8 12 6 44 39 50
2017 CR-04 3 44 9 12 9 13 9 60 28 32
2017 CR-05 30 0 19 51 0 0 0 30 51 10
2014 CR 7 19 17 14 19 24 0 34 44 42
2014 CR-04 11 18 14 11 21 25 0 38 43 28

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 45 42 11 3 0 0 0 87 3 38
2018 CR-04 45 45 9 0 0 0 0 91 0 22
2017 CR 36 38 12 10 4 0 0 74 14 50
2017 CR-04 44 37 6 9 3 0 0 82 13 32
2017 CR-05 30 29 20 11 10 0 0 59 21 10
2014 CR 26 52 14 7 0 0 0 79 7 42
2014 CR-04 32 43 14 11 0 0 0 75 11 28

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 42 37 21 0 0 0 0 79 0 38
2018 CR-04 41 41 18 0 0 0 0 82 0 22
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 34 47 11 3 3 3 0 84 5 38
2018 CR-04 23 59 14 0 0 5 0 86 0 22
2017 CR 34 28 16 12 4 2 4 66 17 50
2017 CR-04 38 28 15 9 3 3 3 70 13 32
2017 CR-05 40 20 20 20 0 0 0 60 20 10
2014 CR 31 29 19 7 7 5 2 64 15 42
2014 CR-04 32 25 18 7 11 4 4 62 19 28
2011 CR 44 37 12 4 3 0 0 81 7 75
2011 CR-04 46 33 15 4 2 0 0 80 6 54
2011 CR-05 41 47 6 6 0 0 0 88 6 17
2008 CR 37 29 17 10 6 1 1 67 16 122
2008 CR-03 21 21 14 29 14 0 0 43 43 14
2008 CR-04 32 32 20 10 5 1 1 65 15 82
2008 CR-05 64 20 12 0 4 0 0 84 4 25

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 45 42 8 3 0 3 0 89 3 38
2018 CR-04 36 45 14 0 0 5 0 86 0 22
2017 CR 36 32 12 6 8 6 0 72 15 50
2017 CR-04 47 28 9 3 6 6 0 80 10 32
2017 CR-05 30 20 20 10 10 10 0 56 22 10
2014 CR 33 26 19 12 5 2 2 63 18 42
2014 CR-04 32 21 21 14 7 0 4 56 22 28
2011 CR 49 35 8 4 4 0 0 84 8 75
2011 CR-04 56 28 7 4 6 0 0 83 9 54
2011 CR-05 41 47 12 0 0 0 0 88 0 17
2008 CR 41 33 7 9 5 3 2 78 15 121
2008 CR-03 43 29 0 21 7 0 0 71 29 14
2008 CR-04 43 31 7 7 5 4 2 79 13 81
2008 CR-05 36 40 8 8 4 4 0 79 13 25

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 49 30 16 3 0 3 0 81 3 37
2018 CR-04 41 32 23 0 0 5 0 76 0 22
2017 CR 36 36 14 10 2 2 0 74 12 50
2017 CR-04 41 34 9 12 0 3 0 78 13 32
2017 CR-05 40 31 19 10 0 0 0 71 10 10
2014 CR 32 46 5 10 5 0 2 80 15 41
2014 CR-04 33 41 7 11 4 0 4 77 15 27
2011 CR 46 39 8 3 3 0 1 86 5 74
2011 CR-04 50 37 6 2 4 0 2 89 6 54
2011 CR-05 38 50 13 0 0 0 0 88 0 16
2008 CR 44 29 8 11 5 1 2 75 17 122
2008 CR-03 43 21 14 14 7 0 0 64 21 14
2008 CR-04 44 28 9 10 6 1 2 75 16 82
2008 CR-05 48 32 4 16 0 0 0 80 16 25

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 61 26 5 3 3 3 0 89 5 38
2018 CR-04 55 32 5 0 5 5 0 90 5 22
2017 CR 40 36 16 6 2 0 0 76 8 50
2017 CR-04 44 34 13 6 3 0 0 79 9 32
2017 CR-05 50 19 21 10 0 0 0 69 10 10

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 53 39 0 5 0 3 0 95 5 38
2018 CR-04 41 50 0 5 0 5 0 95 5 22
2017 CR 38 34 16 4 6 2 0 74 10 50
2017 CR-04 41 25 19 6 6 3 0 68 12 32
2017 CR-05 50 29 21 0 0 0 0 79 0 10
2014 CR 40 36 7 7 10 0 0 76 17 42
2014 CR-04 39 32 7 11 11 0 0 71 21 28
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Senior Management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 27 43 8 5 3 11 3 81 9 37
2018 CR-04 33 33 5 10 0 14 5 82 12 21
2017 CR 30 38 14 10 2 6 0 72 13 50
2017 CR-04 41 35 12 6 3 3 0 78 10 32
2017 CR-05 20 39 10 31 0 0 0 59 31 10
2014 CR 19 33 19 7 5 17 0 63 14 42
2014 CR-04 14 32 18 7 7 21 0 59 18 28
2011 CR 28 45 11 4 5 7 0 78 10 74
2011 CR-04 36 36 8 6 8 8 0 78 14 53
2011 CR-05 12 76 6 0 0 6 0 94 0 17

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 30 41 14 5 5 5 0 74 11 37
2018 CR-04 29 43 10 10 0 10 0 79 11 21
2017 CR 24 32 14 18 6 4 2 59 26 50
2017 CR-04 28 35 12 16 3 6 0 67 20 32
2017 CR-05 20 29 10 20 21 0 0 49 41 10
2014 CR 17 36 26 14 7 0 0 52 21 42
2014 CR-04 18 32 25 14 11 0 0 50 25 28
2011 CR 29 33 19 5 7 7 0 67 13 75
2011 CR-04 33 30 17 6 7 7 0 68 14 54
2011 CR-05 24 41 18 6 6 6 0 69 13 17
2008 CR 26 36 15 8 7 7 1 67 17 121
2008 CR-03 29 29 7 7 21 7 0 62 31 14
2008 CR-04 24 37 13 10 7 9 0 67 19 82
2008 CR-05 29 33 25 4 0 4 4 68 5 24

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 22 33 28 6 3 8 0 61 9 36
2018 CR-04 15 40 25 5 0 15 0 65 6 20
2017 CR 14 42 19 18 0 6 0 60 20 50
2017 CR-04 16 44 15 19 0 6 0 64 20 32
2017 CR-05 10 29 50 11 0 0 0 39 11 10
2014 CR 7 24 28 14 7 17 2 38 27 42
2014 CR-04 7 18 29 14 11 21 0 32 32 28
2011 CR 18 38 27 9 4 4 0 58 14 74
2011 CR-04 19 38 25 8 6 6 0 60 14 53
2011 CR-05 18 41 29 12 0 0 0 59 12 17
2008 CR 15 36 20 12 7 9 0 56 22 122
2008 CR-03 7 57 14 7 7 7 0 69 15 14
2008 CR-04 15 32 20 12 10 12 0 53 25 82
2008 CR-05 20 36 28 16 0 0 0 56 16 25

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 25 36 19 14 3 3 0 63 17 36
2018 CR-04 25 35 15 20 0 5 0 63 21 20
2017 CR 16 33 28 18 2 2 0 51 21 50
2017 CR-04 19 44 18 13 3 3 0 65 16 32
2017 CR-05 10 19 30 41 0 0 0 29 41 10
2014 CR 12 33 14 17 14 10 0 50 34 42
2014 CR-04 11 29 14 18 18 11 0 44 40 28
2011 CR 22 38 22 9 4 5 0 63 14 74
2011 CR-04 26 34 15 11 6 8 0 65 18 53
2011 CR-05 12 53 29 6 0 0 0 65 6 17
2008 CR 17 41 17 15 7 3 0 60 22 122
2008 CR-03 7 50 29 7 7 0 0 57 14 14
2008 CR-04 18 39 13 17 9 4 0 59 27 82
2008 CR-05 20 40 24 12 0 4 0 63 13 25
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 26 47 16 8 0 3 0 76 8 38
2018 CR-04 18 59 9 9 0 5 0 81 10 22
2017 CR 24 50 14 8 2 2 0 75 10 50
2017 CR-04 26 53 12 6 0 3 0 81 6 32
2017 CR-05 20 59 0 10 11 0 0 79 21 10
2014 CR 26 36 17 12 5 5 0 65 18 42
2014 CR-04 21 32 14 18 7 7 0 58 27 28
2011 CR 39 39 18 1 1 1 0 79 3 74
2011 CR-04 39 41 15 2 2 2 0 81 4 54
2011 CR-05 38 44 19 0 0 0 0 81 0 16

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 26 42 13 16 0 3 0 70 16 38
2018 CR-04 32 45 9 14 0 0 0 77 14 22
2017 CR 37 37 13 0 4 4 6 82 4 49
2017 CR-04 44 31 9 0 6 3 6 83 7 32
2017 CR-05 30 40 21 0 0 0 9 77 0 10
2014 CR 26 43 10 7 0 10 5 81 8 42
2014 CR-04 25 39 7 7 0 14 7 82 9 28
2011 CR 45 32 11 7 3 3 0 79 10 75
2011 CR-04 52 22 13 7 2 4 0 77 10 54
2011 CR-05 29 59 6 0 6 0 0 88 6 17
2008 CR 36 33 7 7 8 6 2 75 17 121
2008 CR-03 50 14 0 21 14 0 0 64 36 14
2008 CR-04 32 36 6 7 9 7 2 75 18 81
2008 CR-05 40 36 16 0 4 4 0 79 4 25

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 37 42 13 5 0 3 0 81 5 38
2018 CR-04 36 45 9 5 0 5 0 86 5 22

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 24 34 16 8 3 16 0 69 13 38
2018 CR-04 18 45 14 0 5 18 0 78 6 22
2017 CR 20 26 18 12 8 8 8 55 24 50
2017 CR-04 22 31 9 12 9 9 6 64 25 32
2017 CR-05 30 0 60 10 0 0 0 30 10 10
2014 CR 17 19 19 10 12 17 7 47 28 42
2014 CR-04 14 18 18 7 18 14 11 43 33 28
2011 CR 22 22 20 8 11 15 3 52 23 74
2011 CR-04 28 13 19 8 9 21 2 54 22 53
2011 CR-05 6 47 24 0 18 0 6 56 19 17

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 18 39 21 13 8 0 0 58 21 38
2018 CR-04 18 41 18 14 9 0 0 59 23 22
2017 CR 26 35 20 4 8 4 2 66 13 50
2017 CR-04 32 37 15 3 6 6 0 73 10 32
2017 CR-05 20 40 20 11 9 0 0 60 20 10
2014 CR 24 31 14 12 12 5 2 59 26 42
2014 CR-04 25 21 14 14 14 7 4 52 32 28
2011 CR 32 29 15 13 5 3 3 65 20 75
2011 CR-04 37 24 19 9 4 4 4 66 14 54
2011 CR-05 18 47 0 24 12 0 0 65 35 17
2008 CR 22 34 17 13 10 3 0 58 24 122
2008 CR-03 14 21 14 21 21 7 0 38 46 14
2008 CR-04 20 35 17 15 10 4 0 57 25 82
2008 CR-05 36 36 20 4 4 0 0 72 8 25

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 11 26 16 18 24 0 5 39 44 38
2018 CR-04 14 32 18 18 14 0 5 48 33 22
2017 CR 16 12 12 20 24 8 8 34 52 50
2017 CR-04 19 19 6 19 22 9 6 45 48 32
2017 CR-05 10 0 31 20 29 0 10 11 54 10
2014 CR 10 17 7 26 36 0 5 28 65 42
2014 CR-04 11 18 7 18 43 0 4 30 63 28
2011 CR 9 27 11 18 26 1 8 40 48 74
2011 CR-04 11 28 8 21 19 2 11 46 46 53
2011 CR-05 6 18 18 12 47 0 0 24 59 17
2008 CR 7 28 18 20 20 4 3 38 42 122
2008 CR-03 14 29 14 29 14 0 0 43 43 14
2008 CR-04 5 28 18 17 24 5 2 36 45 82
2008 CR-05 12 24 20 24 8 4 8 41 36 25

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 21 39 24 5 0 11 0 68 6 38
2018 CR-04 14 50 18 5 0 14 0 74 5 22
2017 CR 16 32 24 6 12 2 8 53 20 50
2017 CR-04 16 41 18 3 13 3 6 62 17 32
2017 CR-05 30 10 39 10 11 0 0 40 21 10

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 42 39 16 0 0 0 3 84 0 38
2018 CR-04 41 45 9 0 0 0 5 90 0 22
2017 CR 32 34 16 10 4 2 2 69 15 50
2017 CR-04 35 38 12 9 3 3 0 75 13 32
2017 CR-05 40 30 19 0 11 0 0 70 11 10
2014 CR 29 40 12 10 2 7 0 74 13 42
2014 CR-04 29 29 14 14 4 11 0 64 20 28

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 53 34 5 5 0 3 0 89 5 38
2018 CR-04 50 41 0 5 0 5 0 95 5 22
2017 CR 40 35 12 6 4 2 0 77 10 50
2017 CR-04 48 37 3 6 3 3 0 87 9 32
2017 CR-05 40 29 20 0 11 0 0 69 11 10
2014 CR 36 33 10 7 5 10 0 76 13 42
2014 CR-04 32 25 11 11 7 14 0 67 21 28
2011 CR 44 32 18 3 3 1 0 76 6 73
2011 CR-04 50 21 19 4 4 2 0 73 8 52
2011 CR-05 35 59 6 0 0 0 0 94 0 17

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 61 26 8 5 0 0 0 87 5 38
2018 CR-04 59 32 0 9 0 0 0 91 9 22
2017 CR 42 44 6 4 2 2 0 88 6 50
2017 CR-04 51 40 3 3 3 0 0 91 6 32
2017 CR-05 50 29 11 10 0 0 0 79 10 10
2014 CR 38 31 17 5 10 0 0 69 14 42
2014 CR-04 36 29 14 7 14 0 0 64 21 28
2011 CR 51 35 7 1 5 0 0 86 7 74
2011 CR-04 57 28 8 2 6 0 0 85 8 53
2011 CR-05 47 41 6 0 6 0 0 88 6 17
2008 CR 42 40 5 10 3 0 0 82 13 122
2008 CR-03 43 29 14 0 14 0 0 71 14 14
2008 CR-04 43 35 5 15 2 0 0 78 17 82
2008 CR-05 40 60 0 0 0 0 0 100 0 25

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 42 37 16 5 0 0 0 79 5 38
2018 CR-04 41 41 18 0 0 0 0 82 0 22
2017 CR 28 41 18 6 4 2 0 71 10 50
2017 CR-04 28 50 9 6 3 3 0 81 10 32
2017 CR-05 30 39 20 11 0 0 0 69 11 10
2014 CR 26 36 24 5 7 2 0 63 12 42
2014 CR-04 25 21 32 7 11 4 0 48 19 28
2011 CR 41 37 13 4 4 0 0 79 8 75
2011 CR-04 46 30 13 6 6 0 0 76 11 54
2011 CR-05 29 65 6 0 0 0 0 94 0 17

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 35 49 16 0 0 0 0 84 0 37
2018 CR-04 36 55 9 0 0 0 0 91 0 22
2017 CR 30 40 18 6 6 0 0 70 12 50
2017 CR-04 34 41 15 3 6 0 0 75 9 32
2017 CR-05 30 50 9 11 0 0 0 80 11 10
2014 CR 28 36 19 10 7 0 0 64 17 42
2014 CR-04 25 29 21 14 11 0 0 54 25 28
2011 CR 43 40 9 4 4 0 0 83 8 75
2011 CR-04 46 35 7 6 6 0 0 81 11 54
2011 CR-05 35 59 6 0 0 0 0 94 0 17
2008 CR 37 42 9 10 2 0 0 79 12 122
2008 CR-03 36 36 14 7 7 0 0 71 14 14
2008 CR-04 38 39 9 12 2 0 0 77 15 82
2008 CR-05 36 52 8 4 0 0 0 88 4 25

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 39 24 18 13 5 0 0 63 18 38
2018 CR-04 41 18 23 18 0 0 0 59 18 22
2017 CR 20 24 24 12 12 8 0 48 26 50
2017 CR-04 16 28 22 13 9 13 0 50 25 32
2017 CR-05 30 20 40 0 10 0 0 50 10 10
2014 CR 21 21 28 7 17 0 5 45 25 42
2014 CR-04 25 21 25 4 25 0 0 46 29 28
2011 CR 31 38 9 11 7 4 0 72 18 74
2011 CR-04 36 30 11 8 9 6 0 70 18 53
2011 CR-05 18 59 0 24 0 0 0 76 24 17
2008 CR 33 28 12 13 5 8 1 67 20 121
2008 CR-03 38 38 15 0 0 8 0 83 0 13
2008 CR-04 32 23 12 15 7 10 1 62 25 82
2008 CR-05 32 40 8 16 0 4 0 75 17 25
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 CR 53 8 39 38
2018 CR-04 50 5 45 22
2017 CR 34 24 42 50
2017 CR-04 34 25 40 32
2017 CR-05 39 20 41 10
2014 CR 45 31 24 42
2014 CR-04 54 32 14 28
2011 CR 40 33 27 75
2011 CR-04 44 31 24 54
2011 CR-05 35 41 24 17

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 CR 15 25 45 5 5 5 20
2018 CR-04 9 27 45 9 9 0 11
2017 CR 6 6 65 0 12 12 17
2017 CR-04 0 0 73 0 9 18 11
2014 CR 21 0 68 0 9999 11 19
2014 CR-04 7 0 80 0 9999 13 15
2011 CR 7 13 53 7 9999 20 30
2011 CR-04 8 13 58 0 9999 21 24
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 17 28 22 6 0 25 3 62 8 36
2018 CR-04 20 25 20 5 0 30 0 64 7 20
2017 CR 18 14 23 2 10 20 14 48 18 50
2017 CR-04 22 15 16 0 9 22 16 60 15 32
2017 CR-05 20 20 31 0 10 10 9 49 12 10
2014 CR 14 19 12 5 0 36 14 67 10 42
2014 CR-04 14 18 11 7 0 39 11 64 14 28

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 39 36 14 3 0 8 0 82 3 36
2018 CR-04 30 45 10 0 0 15 0 88 0 20
2017 CR 36 28 18 8 0 6 4 71 9 50
2017 CR-04 35 28 15 6 0 9 6 74 7 32
2017 CR-05 49 20 21 10 0 0 0 69 10 10
2014 CR 26 36 14 2 2 14 5 76 6 42
2014 CR-04 25 32 18 4 4 14 4 70 9 28
2011 CR 40 40 8 5 1 5 0 85 7 75
2011 CR-04 39 39 7 7 0 7 0 84 8 54
2011 CR-05 47 41 6 0 6 0 0 88 6 17
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 16 24 29 0 0 29 3 58 0 38
2018 CR-04 14 27 27 0 0 32 0 60 0 22
2017 CR 14 8 32 2 2 28 14 38 7 50
2017 CR-04 13 6 25 3 3 31 19 37 13 32
2017 CR-05 20 10 41 0 0 20 9 42 0 10
2014 CR 12 19 17 2 2 43 5 59 9 42
2014 CR-04 11 14 18 4 4 43 7 50 14 28

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 34 37 16 0 0 13 0 82 0 38
2018 CR-04 32 41 14 0 0 14 0 84 0 22
2017 CR 28 34 18 2 0 16 2 76 2 50
2017 CR-04 32 28 15 3 0 22 0 76 4 32
2017 CR-05 30 40 21 0 0 0 9 77 0 10
2014 CR 19 33 19 0 5 21 2 69 6 42
2014 CR-04 18 32 18 0 7 21 4 67 10 28
2011 CR 46 32 11 3 0 8 0 85 3 74
2011 CR-04 45 28 11 4 0 11 0 83 4 53
2011 CR-05 53 41 6 0 0 0 0 94 0 17
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 34 16 29 11 11 0 0 50 21 38
2018 CR-04 23 18 32 14 14 0 0 41 27 22
2017 CR 22 14 24 10 22 2 6 39 35 50
2017 CR-04 22 13 31 13 19 0 3 36 32 32
2017 CR-05 30 20 20 0 19 0 11 56 21 10

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 18 39 26 8 8 0 0 58 16 38
2018 CR-04 23 45 18 9 5 0 0 68 14 22
2017 CR 22 28 26 10 8 0 6 54 19 50
2017 CR-04 25 26 22 15 9 0 3 52 25 32
2017 CR-05 10 50 40 0 0 0 0 60 0 10

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 42 24 13 11 11 0 0 66 21 38
2018 CR-04 41 27 14 5 14 0 0 68 18 22
2017 CR 44 16 22 6 6 0 6 64 12 50
2017 CR-04 47 13 22 9 9 0 0 60 18 32
2017 CR-05 40 30 30 0 0 0 0 70 0 10

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 32 21 21 18 8 0 0 53 26 38
2018 CR-04 41 23 18 9 9 0 0 64 18 22
2017 CR 26 18 26 14 10 0 6 47 25 50
2017 CR-04 28 19 22 19 9 0 3 49 29 32
2017 CR-05 31 20 30 10 9 0 0 51 19 10

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 58 13 8 8 0 0 13 82 9 38
2018 CR-04 64 14 9 9 0 0 5 81 10 22
2017 CR 54 10 6 2 2 0 26 87 5 50
2017 CR-04 47 13 6 3 3 0 28 83 9 32
2017 CR-05 81 9 0 0 0 0 10 100 0 10

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 49 19 19 5 8 0 0 68 14 37
2018 CR-04 52 19 24 0 5 0 0 71 5 21
2017 CR 47 18 14 6 4 0 11 73 11 49
2017 CR-04 37 19 22 9 6 0 6 60 16 32
2017 CR-05 81 9 0 0 0 0 10 100 0 10

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 37 37 13 5 8 0 0 74 13 38
2018 CR-04 27 50 18 5 0 0 0 77 5 22
2017 CR 28 29 22 4 6 0 11 64 12 49
2017 CR-04 28 31 22 7 3 0 10 65 11 32
2017 CR-05 39 21 30 0 10 0 0 60 10 10

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 24 45 16 8 3 3 3 72 11 38
2018 CR-04 18 45 27 5 0 5 0 67 5 22
2017 CR 30 26 14 16 2 0 11 64 20 49
2017 CR-04 34 15 19 18 3 0 10 55 24 32
2017 CR-05 30 49 0 21 0 0 0 79 21 10

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 34 37 16 8 5 0 0 71 13 38
2018 CR-04 27 45 18 9 0 0 0 73 9 22
2017 CR 32 18 23 12 4 0 11 56 18 49
2017 CR-04 37 9 25 15 6 0 6 50 23 32
2017 CR-05 30 49 11 10 0 0 0 79 10 10

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 37 37 16 8 3 0 0 74 11 38
2018 CR-04 27 41 18 14 0 0 0 68 14 22
2017 CR 46 23 13 4 2 0 13 79 7 49
2017 CR-04 50 16 16 6 3 0 10 72 10 32
2017 CR-05 49 40 11 0 0 0 0 89 0 10

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 68 18 5 0 5 0 3 89 5 38
2018 CR-04 59 23 9 0 5 0 5 86 5 22
2017 CR 56 18 14 4 6 0 2 76 10 50
2017 CR-04 53 19 9 6 9 0 3 75 16 32
2017 CR-05 69 10 21 0 0 0 0 79 0 10

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 71 16 3 0 3 0 8 94 3 38
2018 CR-04 73 14 5 0 0 0 9 95 0 22

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 66 18 3 0 5 0 8 91 6 38
2018 CR-04 64 23 5 0 0 0 9 95 0 22
2017 CR 74 12 0 6 6 0 2 88 12 50
2017 CR-04 78 6 0 6 9 0 0 85 15 32
2017 CR-05 59 31 0 10 0 0 0 90 10 10

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 58 24 8 3 3 0 5 86 6 38
2018 CR-04 59 23 5 5 5 0 5 86 10 22
2017 CR 60 26 4 4 6 0 0 86 10 50
2017 CR-04 63 25 3 0 9 0 0 88 9 32
2017 CR-05 39 40 0 21 0 0 0 79 21 10

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 62 24 8 0 3 0 3 89 3 37
2018 CR-04 59 27 9 0 0 0 5 90 0 22
2017 CR 64 20 8 2 6 0 0 84 8 50
2017 CR-04 62 22 6 3 6 0 0 85 9 32
2017 CR-05 59 20 11 0 10 0 0 79 10 10

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 54 5 3 0 0 3 35 96 0 37
2018 CR-04 62 10 5 0 0 0 24 94 0 21
2017 CR 66 2 6 0 0 0 26 91 0 50
2017 CR-04 72 3 3 0 0 0 22 96 0 32
2017 CR-05 49 0 11 0 0 0 40 82 0 10

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 53 21 8 0 3 0 16 88 3 38
2018 CR-04 45 23 14 0 5 0 14 79 5 22
2017 CR 76 8 8 0 0 0 8 91 0 50
2017 CR-04 78 10 9 0 0 0 3 91 0 32
2017 CR-05 79 10 11 0 0 0 0 89 0 10

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 68 8 11 3 3 0 8 83 6 38
2018 CR-04 64 9 14 5 0 0 9 80 5 22
2017 CR 62 18 10 6 2 0 2 82 8 50
2017 CR-04 66 15 9 6 3 0 0 82 9 32
2017 CR-05 69 10 11 10 0 0 0 79 10 10

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 39 26 24 5 0 0 5 69 6 38
2018 CR-04 41 23 27 5 0 0 5 67 5 22
2017 CR 52 26 14 2 4 0 2 80 6 50
2017 CR-04 59 22 9 3 6 0 0 82 9 32
2017 CR-05 50 29 21 0 0 0 0 79 0 10

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 8 58 32 3 0 0 0 66 3 38
2018 CR-04 5 59 32 5 0 0 0 64 5 22
2017 CR 10 42 36 8 2 0 2 53 10 50
2017 CR-04 9 44 34 9 3 0 0 53 12 32
2017 CR-05 0 50 40 10 0 0 0 50 10 10

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 3 5 41 35 16 0 0 51 8 37
2018 CR-04 0 5 41 36 18 0 0 55 5 22
2017 CR 6 14 34 24 16 2 4 43 21 50
2017 CR-04 6 18 28 28 18 0 0 47 25 32
2017 CR-05 10 0 40 30 10 0 10 45 11 10

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 47 37 11 5 0 0 0 84 5 38
2018 CR-04 41 45 14 0 0 0 0 86 0 22
2017 CR 18 40 24 4 2 12 0 66 7 50
2017 CR-04 13 47 25 0 0 16 0 71 0 32
2017 CR-05 40 20 31 9 0 0 0 60 9 10

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 37 50 8 5 0 0 0 87 5 38
2018 CR-04 27 64 9 0 0 0 0 91 0 22
2017 CR 18 46 20 10 4 2 0 65 14 50
2017 CR-04 16 51 22 6 6 0 0 66 12 32
2017 CR-05 39 40 21 0 0 0 0 79 0 10
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 34 26 21 8 8 3 0 35 65 38
2018 CR-04 32 27 18 9 9 5 0 33 67 22
2017 CR 43 12 18 12 12 0 2 44 56 49
2017 CR-04 31 19 19 16 13 0 3 32 68 32
2017 CR-05 81 0 19 0 0 0 0 81 19 10

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 CR 17 24
2018 CR-04 21 14
2017 CR 33 27
2017 CR-04 23 21

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 CR 33 24
2018 CR-04 36 14
2017 CR 56 27
2017 CR-04 53 21

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 CR 42 24
2018 CR-04 50 14
2017 CR 30 27
2017 CR-04 28 21

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 CR 17 24
2018 CR-04 14 14
2017 CR 36 27
2017 CR-04 28 21

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 CR 4 24
2018 CR-04 0 14
2017 CR 7 27
2017 CR-04 9 21

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 CR 17 24
2018 CR-04 14 14

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 CR 25 24
2018 CR-04 29 14
2017 CR 33 27
2017 CR-04 24 21

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 CR 4 57 26 9 0 4 23
2018 CR-04 0 54 31 8 0 8 13
2017 CR 0 52 8 12 8 20 25
2017 CR-04 0 53 10 5 5 26 19

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 42 58 24
2018 CR-04 43 57 14

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 21 21 29 25 0 0 4 43 26 24
2018 CR-04 29 29 21 21 0 0 0 57 21 14
2017 CR 7 29 29 11 16 4 4 40 29 27
2017 CR-04 9 28 29 14 10 5 5 42 27 21

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 0 17 29 33 13 0 8 18 50 24
2018 CR-04 0 21 21 43 7 0 7 23 54 14
2017 CR 4 11 18 22 45 0 0 15 67 27
2017 CR-04 5 14 14 28 39 0 0 19 67 21

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 47 18 11 3 11 0 11 74 15 38
2018 CR-04 45 23 9 0 14 0 9 75 15 22
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