2018 Public Service Employee Survey Results for Canadian Heritage by Question 90. What is your sexual orientation?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 33 47 11 7 2 0 0 80 10 935
2018 Gay or lesbian 35 44 7 11 0 0 3 81 12 38
2018 Prefer not to answer 27 41 13 15 3 1 0 69 18 194

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 45 41 7 5 2 0 0 86 7 930
2018 Gay or lesbian 49 37 2 9 0 0 3 88 9 38
2018 Prefer not to answer 40 43 6 8 3 0 0 83 11 195

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 50 37 6 4 2 0 0 87 7 928
2018 Gay or lesbian 51 35 2 2 7 0 3 88 9 38
2018 Prefer not to answer 39 38 13 7 2 0 0 78 10 191

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 52 32 7 6 3 0 0 84 9 934
2018 Gay or lesbian 46 42 5 0 7 0 0 88 7 38
2018 Prefer not to answer 43 39 10 5 3 1 0 83 8 195

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 40 43 9 6 3 0 0 83 8 927
2018 Gay or lesbian 36 40 8 9 7 0 0 76 17 37
2018 Prefer not to answer 32 43 10 11 4 0 0 74 15 191

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 37 39 13 8 4 0 0 76 12 931
2018 Gay or lesbian 32 41 11 11 2 2 0 75 14 38
2018 Prefer not to answer 34 34 15 11 6 0 0 68 17 194

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 33 44 12 8 3 0 0 77 11 934
2018 Gay or lesbian 32 43 9 9 7 0 0 75 16 38
2018 Prefer not to answer 33 34 14 12 7 0 0 67 19 193

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 47 41 8 3 1 0 0 88 4 936
2018 Gay or lesbian 49 32 7 7 0 3 2 85 7 38
2018 Prefer not to answer 43 44 8 4 1 0 0 87 5 196

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 40 40 10 6 4 0 0 79 10 935
2018 Gay or lesbian 35 42 7 14 2 0 0 77 16 38
2018 Prefer not to answer 33 37 14 11 5 0 0 70 16 195

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 51 36 8 3 2 0 0 87 4 926
2018 Gay or lesbian 44 44 5 4 3 0 0 88 7 38
2018 Prefer not to answer 43 42 10 4 2 0 0 84 6 193

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 36 41 11 7 4 0 1 77 11 929
2018 Gay or lesbian 27 41 14 11 7 0 0 68 18 38
2018 Prefer not to answer 30 40 11 14 5 0 0 70 20 196

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 43 35 12 7 3 0 0 78 10 930
2018 Gay or lesbian 39 38 0 16 5 2 0 79 21 38
2018 Prefer not to answer 34 34 15 12 5 0 0 68 17 195

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 37 39 13 7 3 0 0 77 10 934
2018 Gay or lesbian 37 45 9 0 9 0 0 82 9 38
2018 Prefer not to answer 29 39 18 9 4 1 1 69 13 194

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 47 39 8 4 2 0 0 86 6 934
2018 Gay or lesbian 32 54 4 7 3 0 0 86 10 38
2018 Prefer not to answer 36 44 11 7 3 0 0 80 9 196

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 42 29 16 8 5 0 0 71 13 940
2018 Gay or lesbian 48 32 10 4 2 2 0 82 7 38
2018 Prefer not to answer 38 30 19 9 4 0 0 68 12 195

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 8 27 38 20 5 1 1 26 35 935
2018 Gay or lesbian 10 18 44 16 7 5 0 24 30 38
2018 Prefer not to answer 8 22 42 19 7 1 2 26 31 194

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 4 15 33 31 13 3 1 46 20 931
2018 Gay or lesbian 4 14 36 29 12 5 0 43 20 38
2018 Prefer not to answer 8 13 32 24 17 2 3 44 22 193

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 15 28 32 16 6 2 2 22 44 932
2018 Gay or lesbian 25 10 36 12 5 10 2 20 39 37
2018 Prefer not to answer 18 28 30 15 8 1 1 23 46 193

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 8 23 36 23 9 1 1 33 31 932
2018 Gay or lesbian 9 14 43 20 9 5 0 31 24 38
2018 Prefer not to answer 10 22 36 20 9 1 1 30 33 190

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 14 25 28 19 10 1 2 29 41 929
2018 Gay or lesbian 14 23 37 20 2 2 2 24 38 38
2018 Prefer not to answer 17 24 31 14 10 2 1 25 43 194

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 8 22 27 26 12 3 2 40 32 931
2018 Gay or lesbian 11 25 32 20 8 2 2 29 38 38
2018 Prefer not to answer 9 22 31 20 13 3 2 35 33 194

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 12 24 37 16 8 3 1 25 36 935
2018 Gay or lesbian 16 24 31 14 12 2 0 27 41 38
2018 Prefer not to answer 20 23 34 12 6 4 1 18 46 195
Top of Page

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 28 37 12 8 5 6 3 72 14 939
2018 Gay or lesbian 25 47 11 7 2 4 3 78 10 38
2018 Prefer not to answer 22 31 18 10 6 8 5 61 18 193

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 54 32 6 5 3 0 0 86 8 938
2018 Gay or lesbian 47 46 0 0 7 0 0 93 7 38
2018 Prefer not to answer 42 37 4 9 7 1 0 80 16 195

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 17 27 17 13 6 15 5 55 23 937
2018 Gay or lesbian 18 28 12 14 2 21 5 62 22 38
2018 Prefer not to answer 14 23 20 10 8 22 4 49 24 195

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 58 33 5 3 1 0 0 90 4 936
2018 Gay or lesbian 62 29 4 5 0 0 0 91 5 38
2018 Prefer not to answer 54 31 7 5 1 1 0 86 7 193

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 49 39 6 3 1 1 0 89 5 935
2018 Gay or lesbian 56 35 4 5 0 0 0 91 5 38
2018 Prefer not to answer 41 43 9 5 1 1 0 84 7 195
Top of Page

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 45 33 11 6 3 0 1 80 10 934
2018 Gay or lesbian 43 34 7 4 9 0 2 79 14 38
2018 Prefer not to answer 38 33 13 10 7 0 0 70 17 195

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 54 29 8 3 3 2 1 86 6 933
2018 Gay or lesbian 51 37 7 0 0 5 0 93 0 38
2018 Prefer not to answer 47 30 9 7 3 3 0 80 11 194

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 50 33 7 5 3 1 1 84 9 933
2018 Gay or lesbian 40 45 9 3 5 0 0 84 7 37
2018 Prefer not to answer 42 36 9 7 6 0 0 78 13 193

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 64 23 7 2 2 1 0 88 5 934
2018 Gay or lesbian 74 17 2 0 7 0 0 91 7 38
2018 Prefer not to answer 51 33 5 5 4 1 0 85 9 194

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 55 27 9 5 4 0 1 83 8 935
2018 Gay or lesbian 59 27 3 7 5 0 0 86 11 38
2018 Prefer not to answer 44 29 11 11 6 0 0 72 17 195
Top of Page

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 30 36 15 6 2 5 8 75 8 287
2018 Gay or lesbian 28 37 7 0 0 8 20 91 0 13
2018 Prefer not to answer 26 30 20 6 2 4 13 67 9 58

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 36 38 12 5 2 6 0 79 8 935
2018 Gay or lesbian 36 43 7 4 0 10 0 88 5 38
2018 Prefer not to answer 30 34 18 7 3 7 0 70 11 195

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 32 41 16 6 3 2 0 74 9 935
2018 Gay or lesbian 33 44 12 2 4 5 0 81 7 38
2018 Prefer not to answer 26 37 18 12 5 2 0 64 17 195

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 22 40 21 8 2 6 0 66 11 931
2018 Gay or lesbian 24 43 7 9 4 12 0 76 16 38
2018 Prefer not to answer 18 37 21 12 7 5 0 58 20 196

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 21 43 16 13 4 3 0 66 18 935
2018 Gay or lesbian 19 43 12 9 12 5 0 66 22 38
2018 Prefer not to answer 19 35 17 19 7 4 0 56 26 196
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 31 50 12 5 1 1 0 81 6 937
2018 Gay or lesbian 27 52 2 9 2 7 0 85 13 37
2018 Prefer not to answer 29 46 14 7 3 1 0 75 11 196

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 46 37 8 5 3 1 1 85 8 935
2018 Gay or lesbian 57 34 2 2 3 0 2 93 5 38
2018 Prefer not to answer 43 39 5 6 3 3 1 85 9 196

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 45 40 9 3 1 1 0 86 4 929
2018 Gay or lesbian 48 44 7 0 0 0 0 93 0 38
2018 Prefer not to answer 38 39 16 4 1 1 0 78 5 192

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 21 26 19 12 8 12 2 54 23 935
2018 Gay or lesbian 29 45 3 4 9 4 5 82 15 38
2018 Prefer not to answer 16 22 23 12 11 13 3 45 27 195

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 24 41 18 11 4 2 0 67 15 936
2018 Gay or lesbian 20 45 17 16 0 2 0 67 16 38
2018 Prefer not to answer 21 33 18 14 10 3 1 56 25 195

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 23 32 18 15 9 2 2 57 25 937
2018 Gay or lesbian 22 40 19 16 3 0 0 63 19 38
2018 Prefer not to answer 22 18 16 21 15 4 3 43 39 195

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 28 42 19 4 3 3 0 73 8 937
2018 Gay or lesbian 34 43 9 11 0 3 0 80 11 37
2018 Prefer not to answer 22 38 22 11 3 4 0 63 14 195

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 48 37 8 3 1 3 0 88 4 929
2018 Gay or lesbian 58 33 2 2 0 5 0 95 2 38
2018 Prefer not to answer 38 40 13 5 2 1 0 80 7 195

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 48 40 7 3 1 1 0 89 4 932
2018 Gay or lesbian 51 35 2 7 0 5 0 91 7 38
2018 Prefer not to answer 39 36 12 9 3 2 0 76 12 194

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 59 32 6 2 1 0 0 91 3 932
2018 Gay or lesbian 58 35 5 3 0 0 0 93 3 37
2018 Prefer not to answer 47 41 7 3 1 0 1 89 4 195

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 58 30 8 2 1 0 0 88 4 929
2018 Gay or lesbian 60 28 4 4 0 3 0 91 5 37
2018 Prefer not to answer 42 35 15 4 3 1 0 78 7 196

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 53 35 7 4 1 0 0 88 5 933
2018 Gay or lesbian 54 27 11 4 0 3 0 84 4 38
2018 Prefer not to answer 37 38 18 3 4 0 0 75 7 193

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 53 24 12 6 3 2 0 79 9 932
2018 Gay or lesbian 50 31 12 2 3 2 0 83 5 38
2018 Prefer not to answer 37 26 21 9 5 2 1 64 15 196
Top of Page

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Heterosexual 33 39 28 940
2018 Gay or lesbian 32 42 26 38
2018 Prefer not to answer 36 29 35 195

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 Heterosexual 15 36 28 4 10 7 307
2018 Gay or lesbian 0 46 31 0 7 16 13
2018 Prefer not to answer 18 33 29 5 8 7 67
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 9 91 939
2018 Prefer not to answer 12 88 195

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 Heterosexual 45 88
2018 Prefer not to answer 53 23

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 Heterosexual 76 88
2018 Prefer not to answer 43 23

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 Prefer not to answer 0 23

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 Heterosexual 0 88
2018 Prefer not to answer 0 23

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 Heterosexual 0 88

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 Prefer not to answer 0 23

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 Heterosexual 29 88
2018 Prefer not to answer 40 23

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 Heterosexual 41 88
2018 Prefer not to answer 27 23

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 Heterosexual 44 88
2018 Prefer not to answer 40 23

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 Heterosexual 39 88
2018 Prefer not to answer 28 23

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 Heterosexual 23 88
2018 Prefer not to answer 28 23

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 Heterosexual 63 88
2018 Prefer not to answer 68 23

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 Heterosexual 30 88
2018 Prefer not to answer 28 23

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic
(%)
Total responses
2018 Prefer not to answer 0 23

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2018 Heterosexual 5 88

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 Heterosexual 39 88
2018 Prefer not to answer 43 23

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Demographic
(%)
Total responses
2018 Heterosexual 17 88

Question 50m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic
(%)
Total responses
2018 Heterosexual 14 88
2018 Prefer not to answer 27 23

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 Heterosexual 51 88
2018 Prefer not to answer 53 23

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2018 Heterosexual 31 88
2018 Prefer not to answer 31 23

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 Heterosexual 9 88

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 Heterosexual 15 88

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 Heterosexual 7 88

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 Prefer not to answer 0 23

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 Heterosexual 13 88
2018 Prefer not to answer 24 23

Question 51h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Heterosexual 15 88
2018 Prefer not to answer 24 23

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 Heterosexual 26 88

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 Heterosexual 10 86

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 Heterosexual 17 86

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 Heterosexual 12 86

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 Prefer not to answer 0 23

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic
(%)
Total responses
2018 Heterosexual 7 86

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 Heterosexual 10 86

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 Heterosexual 18 86

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 Heterosexual 9 86

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 Heterosexual 13 86

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 Heterosexual 25 86
2018 Prefer not to answer 24 23

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 Heterosexual 10 86

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 Heterosexual 48 86
2018 Prefer not to answer 28 23

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 Heterosexual 44 86
2018 Prefer not to answer 49 23

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 Heterosexual 8 86
2018 Prefer not to answer 0 23

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Heterosexual 11 86
2018 Prefer not to answer 24 23

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 17 15 17 5 3 36 7 56 14 933
2018 Gay or lesbian 12 29 17 7 0 33 3 64 11 38
2018 Prefer not to answer 12 13 21 7 5 35 7 43 21 195

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 35 34 14 3 1 11 1 79 5 935
2018 Gay or lesbian 39 35 11 5 0 8 3 82 5 38
2018 Prefer not to answer 27 35 19 6 1 10 2 70 8 194
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 5 95 931
2018 Prefer not to answer 6 94 196

Question 56a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 Heterosexual 34 49
2018 Prefer not to answer 41 12

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 Heterosexual 90 49

Question 56c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 Prefer not to answer 0 12

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 Heterosexual 0 49
2018 Prefer not to answer 0 12

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 Prefer not to answer 0 12

Question 56g. From whom did you experience discrimination on the job? Other

Survey year Demographic
(%)
Total responses
2018 Heterosexual 10 49

Question 57a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic
(%)
Total responses
2018 Heterosexual 22 49

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic
(%)
Total responses
2018 Heterosexual 15 49

Question 57c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic
(%)
Total responses
2018 Heterosexual 21 49

Question 57d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic
(%)
Total responses
2018 Prefer not to answer 0 11

Question 57e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic
(%)
Total responses
2018 Heterosexual 37 49
2018 Prefer not to answer 44 11

Question 57f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic
(%)
Total responses
2018 Heterosexual 19 49

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic
(%)
Total responses
2018 Heterosexual 0 49
2018 Prefer not to answer 0 11

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2018 Heterosexual 0 49
2018 Prefer not to answer 0 11

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2018 Prefer not to answer 0 11

Question 57l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic
(%)
Total responses
2018 Heterosexual 12 49

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2018 Heterosexual 0 49
2018 Prefer not to answer 0 11

Question 57n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic
(%)
Total responses
2018 Heterosexual 18 49

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 Heterosexual 32 49
2018 Prefer not to answer 43 12

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2018 Heterosexual 21 49

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 Heterosexual 12 49

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 Prefer not to answer 0 12

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 Heterosexual 11 49

Question 58h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Heterosexual 13 49

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 Heterosexual 45 49

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 Prefer not to answer 0 12

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 Heterosexual 11 47
2018 Prefer not to answer 0 12

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 Prefer not to answer 0 12

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 Heterosexual 0 47
2018 Prefer not to answer 0 12

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic
(%)
Total responses
2018 Prefer not to answer 0 12

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 Prefer not to answer 0 12

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 Heterosexual 19 47

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 Heterosexual 12 47

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 Heterosexual 32 47

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 Heterosexual 13 47
2018 Prefer not to answer 0 12

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 Heterosexual 60 47
2018 Prefer not to answer 50 12

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 Heterosexual 67 47

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 Heterosexual 0 47

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Prefer not to answer 0 12

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 18 16 16 3 1 40 6 62 7 933
2018 Gay or lesbian 17 28 2 4 0 40 8 87 8 38
2018 Prefer not to answer 12 14 18 5 3 40 9 49 15 190

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 36 32 15 2 1 13 1 79 4 933
2018 Gay or lesbian 41 42 2 0 0 10 5 97 0 38
2018 Prefer not to answer 29 34 17 4 2 11 3 73 7 193
Top of Page

Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 20 25 25 15 14 0 2 45 29 936
2018 Gay or lesbian 14 39 26 9 12 0 0 53 21 38
2018 Prefer not to answer 21 24 19 17 17 0 2 46 34 196

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 15 26 31 18 10 0 0 41 28 935
2018 Gay or lesbian 10 26 36 14 9 3 2 37 25 38
2018 Prefer not to answer 20 23 31 16 10 0 0 43 26 194

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 18 30 26 16 8 0 1 49 24 935
2018 Gay or lesbian 8 41 30 9 9 3 0 50 19 38
2018 Prefer not to answer 16 34 23 19 7 0 1 51 26 195

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 19 26 25 16 12 1 1 46 28 933
2018 Gay or lesbian 9 36 22 16 12 3 2 48 29 38
2018 Prefer not to answer 19 26 23 21 10 1 1 45 32 196

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 43 25 15 7 5 0 5 71 13 932
2018 Gay or lesbian 41 17 18 10 2 3 9 66 14 38
2018 Prefer not to answer 38 33 13 9 4 0 3 73 14 191

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 30 28 22 11 10 0 1 58 20 934
2018 Gay or lesbian 29 26 33 2 7 3 0 57 9 38
2018 Prefer not to answer 30 27 22 12 8 0 1 58 20 195

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 27 36 23 10 3 1 1 64 13 934
2018 Gay or lesbian 19 32 32 10 2 3 2 54 12 38
2018 Prefer not to answer 25 33 23 11 6 1 1 58 18 195

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 22 35 28 9 4 0 1 58 13 934
2018 Gay or lesbian 14 25 40 14 3 3 2 41 17 38
2018 Prefer not to answer 18 36 23 15 7 1 0 54 22 195

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 26 33 24 11 4 0 1 60 16 932
2018 Gay or lesbian 12 33 30 16 5 3 0 47 22 38
2018 Prefer not to answer 26 31 16 15 10 0 0 58 26 195

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 30 33 22 10 4 0 1 64 15 926
2018 Gay or lesbian 20 27 32 14 5 3 0 48 19 37
2018 Prefer not to answer 31 30 21 11 4 1 3 63 15 195

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 55 26 11 3 2 0 2 83 6 930
2018 Gay or lesbian 35 36 19 2 3 3 2 74 5 38
2018 Prefer not to answer 47 27 13 6 3 0 3 77 9 196

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 74 13 5 1 1 0 6 93 2 933
2018 Gay or lesbian 66 12 5 2 3 0 12 89 6 38
2018 Prefer not to answer 68 18 5 1 1 0 7 92 2 194

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 76 10 5 2 2 1 4 90 5 932
2018 Gay or lesbian 67 14 5 5 5 2 2 85 10 38
2018 Prefer not to answer 70 10 6 3 4 2 5 87 7 194

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 61 24 8 3 1 0 1 87 5 932
2018 Gay or lesbian 46 36 10 5 0 0 4 85 5 38
2018 Prefer not to answer 53 27 11 5 1 0 2 82 7 195

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 61 18 9 6 4 0 1 80 10 931
2018 Gay or lesbian 60 10 4 17 4 0 4 73 22 38
2018 Prefer not to answer 52 20 13 9 3 0 3 74 13 195

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 54 14 5 2 1 0 25 90 3 929
2018 Gay or lesbian 55 10 8 5 0 0 23 84 6 37
2018 Prefer not to answer 49 14 8 2 1 0 26 86 4 194

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 72 16 5 1 1 0 5 92 2 931
2018 Gay or lesbian 64 14 5 5 0 0 12 89 5 37
2018 Prefer not to answer 69 21 3 3 0 0 4 93 3 194

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 71 13 5 2 4 0 3 88 7 934
2018 Gay or lesbian 71 4 2 12 9 0 2 77 22 38
2018 Prefer not to answer 72 12 7 2 2 1 4 88 5 196

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 46 27 17 6 3 0 2 74 9 930
2018 Gay or lesbian 31 28 27 11 0 0 2 61 11 38
2018 Prefer not to answer 43 31 14 5 3 0 5 77 9 194

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 13 35 35 13 4 0 0 48 16 939
2018 Gay or lesbian 10 31 45 5 9 0 0 41 14 38
2018 Prefer not to answer 14 28 38 17 3 0 0 42 20 196

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 8 17 38 25 12 0 0 36 25 926
2018 Gay or lesbian 5 14 46 23 12 0 0 35 19 37
2018 Prefer not to answer 6 23 38 21 11 0 0 32 30 194

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 49 40 7 3 1 1 0 90 3 931
2018 Gay or lesbian 54 37 4 4 0 0 0 92 4 38
2018 Prefer not to answer 40 44 10 4 1 1 0 85 5 194

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 37 39 13 8 2 1 0 77 10 938
2018 Gay or lesbian 25 53 13 7 2 0 0 77 9 38
2018 Prefer not to answer 28 44 13 9 4 1 0 73 13 194
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 29 25 20 13 10 2 0 30 70 937
2018 Gay or lesbian 31 33 29 5 0 2 0 32 68 38
2018 Prefer not to answer 24 31 21 12 8 2 1 25 75 195

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 Heterosexual 21 646
2018 Prefer not to answer 15 138

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Heterosexual 40 646
2018 Prefer not to answer 38 138

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Heterosexual 26 647
2018 Prefer not to answer 22 138

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 Heterosexual 39 646
2018 Prefer not to answer 35 138

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 Heterosexual 8 646
2018 Prefer not to answer 8 138

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 Heterosexual 32 647
2018 Prefer not to answer 30 138

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 Heterosexual 35 646
2018 Prefer not to answer 37 138

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Heterosexual 4 44 22 12 4 15 623
2018 Prefer not to answer 6 40 17 8 10 19 123

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 33 67 643
2018 Gay or lesbian 37 63 25
2018 Prefer not to answer 28 72 137

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 23 29 19 13 7 1 9 57 22 644
2018 Prefer not to answer 20 22 17 12 18 1 9 47 34 137

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 5 11 15 25 37 1 6 18 66 644
2018 Prefer not to answer 5 6 12 22 41 3 10 14 72 138

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 36 16 16 12 11 1 8 56 26 935
2018 Gay or lesbian 33 15 19 5 17 0 11 54 25 38
2018 Prefer not to answer 30 18 21 7 12 1 12 55 22 193
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