2018 Public Service Employee Survey Results for Canadian Heritage by Question 89. Are you a member of a visible minority group?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 29 44 12 11 4 0 0 73 15 152
2018 Non-visible minority 32 46 10 9 2 0 1 79 11 1047
2017 Visible minority 30 50 8 10 3 0 0 80 12 163
2017 Non-visible minority 36 42 10 9 2 0 1 79 11 1106
2014 Visible minority 29 44 14 7 6 0 0 73 13 147
2014 Non-visible minority 32 41 13 10 3 0 1 73 13 1202
2011 Visible minority 25 42 17 9 4 0 3 69 14 141
2011 Non-visible minority 31 39 14 10 4 0 2 71 14 1241
2008 Visible minority 31 39 10 17 3 0 1 71 19 153
2008 Non-visible minority 35 42 12 7 3 0 1 78 11 1322

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 44 35 10 8 3 0 0 79 11 152
2018 Non-visible minority 45 41 6 5 2 0 0 87 7 1043
2017 Visible minority 30 47 14 8 1 0 0 77 9 163
2017 Non-visible minority 45 38 10 5 3 0 0 83 8 1103
2014 Visible minority 33 39 17 8 3 0 0 72 11 147
2014 Non-visible minority 38 39 12 6 4 0 0 78 10 1204
2011 Visible minority 30 48 6 9 5 1 0 79 15 140
2011 Non-visible minority 44 35 10 6 5 0 0 79 11 1245
2008 Visible minority 35 43 10 7 5 0 0 79 11 153
2008 Non-visible minority 42 39 9 6 3 0 0 82 10 1323

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 48 33 10 5 4 0 0 82 9 151
2018 Non-visible minority 49 38 7 4 2 0 0 87 7 1036
2017 Visible minority 46 37 9 4 4 0 0 83 8 162
2017 Non-visible minority 50 36 7 4 2 0 0 87 7 1101
2014 Visible minority 35 39 14 8 4 0 0 74 12 147
2014 Non-visible minority 46 36 9 7 3 0 0 82 10 1204
2011 Visible minority 32 49 6 7 5 0 0 81 12 140
2011 Non-visible minority 44 40 8 5 3 0 0 84 8 1242
2008 Visible minority 35 45 6 6 8 0 0 79 14 153
2008 Non-visible minority 45 40 7 5 2 0 0 86 7 1323

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 46 32 9 8 2 1 1 81 10 150
2018 Non-visible minority 51 34 7 5 3 0 0 85 8 1048
2017 Visible minority 51 31 8 7 3 0 0 83 10 163
2017 Non-visible minority 47 35 7 6 4 0 1 83 10 1103
2014 Visible minority 40 39 9 6 4 1 1 81 10 147
2014 Non-visible minority 44 34 10 7 3 1 1 79 10 1204
2011 Visible minority 44 35 12 7 2 0 1 79 9 141
2011 Non-visible minority 45 34 11 5 3 1 1 81 8 1245

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 40 38 12 7 3 0 0 78 10 150
2018 Non-visible minority 38 43 9 7 3 0 0 81 10 1037
2017 Visible minority 35 45 10 8 3 0 0 80 10 163
2017 Non-visible minority 36 45 8 6 3 0 0 82 10 1104
2014 Visible minority 30 46 10 11 3 0 0 76 14 147
2014 Non-visible minority 30 46 12 7 4 0 0 77 10 1204
2011 Visible minority 28 45 14 7 5 0 0 73 12 141
2011 Non-visible minority 35 41 12 8 5 0 0 76 12 1242
2008 Visible minority 35 41 12 8 3 0 0 76 11 150
2008 Non-visible minority 38 40 11 8 3 0 0 78 11 1317

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 37 32 13 13 5 0 0 69 18 151
2018 Non-visible minority 36 39 13 8 4 0 0 75 12 1044
2017 Visible minority 36 38 15 8 4 0 0 73 12 163
2017 Non-visible minority 35 38 13 9 5 0 0 73 14 1103
2014 Visible minority 27 41 16 10 6 0 0 68 15 147
2014 Non-visible minority 31 38 15 11 4 0 0 70 15 1204
2011 Visible minority 24 47 16 11 2 0 0 71 13 141
2011 Non-visible minority 31 39 15 10 5 0 0 70 15 1245

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 32 43 8 13 3 0 0 76 16 152
2018 Non-visible minority 34 42 13 8 4 0 0 75 12 1045
2017 Visible minority 35 38 11 11 5 0 0 73 16 162
2017 Non-visible minority 33 43 11 8 4 0 0 76 12 1104

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 48 40 8 4 1 0 0 87 5 153
2018 Non-visible minority 46 42 8 3 1 0 0 88 4 1049
2017 Visible minority 45 40 6 4 3 1 0 86 7 163
2017 Non-visible minority 43 42 8 4 2 0 0 85 6 1103
2014 Visible minority 39 50 6 5 1 0 0 89 5 147
2014 Non-visible minority 39 42 11 5 2 0 0 82 7 1204
2011 Visible minority 33 48 12 5 1 1 0 81 6 141
2011 Non-visible minority 38 42 11 6 2 0 0 80 9 1247
2008 Visible minority 47 35 10 5 2 0 0 83 7 151
2008 Non-visible minority 44 40 8 5 2 0 0 85 7 1320

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 37 32 18 9 3 1 0 69 13 153
2018 Non-visible minority 39 40 10 7 4 0 0 79 11 1047
2017 Visible minority 33 42 10 5 9 2 0 77 13 163
2017 Non-visible minority 37 39 12 8 5 0 0 76 13 1101

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 54 32 7 5 2 0 1 87 7 151
2018 Non-visible minority 48 38 9 3 2 0 0 86 5 1038
2017 Visible minority 57 30 8 3 2 1 0 87 5 162
2017 Non-visible minority 51 35 9 3 1 0 0 86 4 1101
2014 Visible minority 53 35 9 2 1 0 0 88 3 147
2014 Non-visible minority 56 33 8 2 1 0 0 89 4 1203
2011 Visible minority 47 41 9 3 1 0 0 88 3 141
2011 Non-visible minority 53 34 9 3 1 0 0 87 4 1244

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 38 36 13 8 5 1 0 74 13 152
2018 Non-visible minority 35 41 11 8 5 0 1 76 13 1043
2017 Visible minority 37 38 9 10 4 0 2 77 14 163
2017 Non-visible minority 35 41 11 9 4 0 0 76 13 1100
2014 Visible minority 21 45 14 12 4 0 3 68 17 147
2014 Non-visible minority 27 41 15 12 4 0 1 69 16 1204
2011 Visible minority 31 36 14 14 6 0 0 66 19 141
2011 Non-visible minority 31 42 12 10 5 0 0 73 15 1245

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 44 31 13 7 4 0 1 76 11 151
2018 Non-visible minority 41 36 12 8 3 0 0 76 12 1044
2017 Visible minority 40 37 12 6 4 0 1 78 10 163
2017 Non-visible minority 41 38 10 7 4 0 0 79 11 1101
2014 Visible minority 25 45 18 6 6 0 0 69 12 147
2014 Non-visible minority 31 39 15 10 5 0 0 70 15 1202

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 42 37 9 9 2 2 1 80 11 152
2018 Non-visible minority 35 40 14 7 4 0 0 75 10 1046
2017 Visible minority 39 40 10 6 3 1 1 81 9 163
2017 Non-visible minority 35 43 10 7 3 1 0 80 11 1100
2014 Visible minority 27 44 17 8 3 0 1 72 11 147
2014 Non-visible minority 34 40 16 8 2 0 0 75 10 1202
2011 Visible minority 40 39 10 8 1 1 1 81 9 140
2011 Non-visible minority 35 42 11 8 2 0 1 78 11 1244

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 50 34 10 3 3 0 0 84 6 153
2018 Non-visible minority 43 41 8 5 2 0 0 85 7 1047
2017 Visible minority 44 38 10 5 2 2 0 83 8 163
2017 Non-visible minority 45 38 10 5 3 0 0 83 8 1100
2014 Visible minority 39 38 14 6 3 0 0 77 9 147
2014 Non-visible minority 38 42 12 5 2 0 0 81 7 1202
2011 Visible minority 35 47 8 5 4 0 0 83 9 141
2011 Non-visible minority 40 43 9 5 3 0 0 82 9 1244
2008 Visible minority 42 40 8 7 3 0 0 81 10 152
2008 Non-visible minority 44 39 8 6 3 0 0 84 9 1321

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 41 32 17 5 3 1 1 74 9 152
2018 Non-visible minority 42 29 16 8 4 0 0 71 13 1052
2017 Visible minority 41 40 13 2 3 0 0 82 5 163
2017 Non-visible minority 38 37 14 6 5 0 0 75 11 1106
2014 Visible minority 43 38 13 5 1 0 0 81 6 147
2014 Non-visible minority 36 38 15 7 3 0 1 75 10 1204
2011 Visible minority 39 38 14 6 3 0 1 77 9 141
2011 Non-visible minority 32 37 18 8 4 0 1 69 13 1246
2008 Visible minority 28 49 15 5 3 0 0 77 8 152
2008 Non-visible minority 25 37 20 10 6 0 0 63 17 1320

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 6 23 39 21 5 1 5 28 31 151
2018 Non-visible minority 8 26 39 20 6 1 1 26 34 1046
2017 Visible minority 9 21 33 19 8 3 7 30 33 161
2017 Non-visible minority 8 24 38 18 8 1 2 27 34 1101
2014 Visible minority 7 21 47 14 7 1 4 21 29 147
2014 Non-visible minority 7 29 39 15 7 0 2 23 38 1199
2011 Visible minority 9 37 36 12 4 0 2 16 47 141
2011 Non-visible minority 13 30 35 13 5 1 2 19 45 1244
2008 Visible minority 5 31 39 14 8 0 3 23 37 153
2008 Non-visible minority 10 32 36 15 4 1 1 20 43 1322

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 4 16 27 29 15 5 4 48 23 152
2018 Non-visible minority 4 15 34 29 14 3 1 45 20 1040
2017 Visible minority 5 12 24 21 19 10 7 49 22 161
2017 Non-visible minority 5 12 27 29 19 4 3 52 19 1101
2014 Visible minority 4 19 19 33 13 5 6 53 25 145
2014 Non-visible minority 6 17 33 27 12 3 3 41 24 1201
2011 Visible minority 12 25 32 18 6 5 3 25 40 139
2011 Non-visible minority 11 23 34 17 9 3 3 27 36 1242
2008 Visible minority 9 20 34 17 13 2 5 32 31 152
2008 Non-visible minority 7 18 32 25 12 3 2 39 26 1320

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 17 23 27 18 9 4 2 29 43 150
2018 Non-visible minority 15 28 32 15 6 2 2 21 45 1042
2017 Visible minority 20 18 29 14 11 4 3 27 42 160
2017 Non-visible minority 16 28 34 13 6 1 2 20 46 1104
2014 Visible minority 16 30 28 11 7 4 4 19 50 147
2014 Non-visible minority 27 29 28 8 5 1 2 14 57 1200
2011 Visible minority 21 30 36 9 2 0 3 11 52 140
2011 Non-visible minority 25 31 26 9 5 2 3 14 58 1246
2008 Visible minority 14 28 35 17 3 1 3 20 43 152
2008 Non-visible minority 19 30 31 11 5 2 2 16 51 1323

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 7 15 37 28 11 1 1 39 23 151
2018 Non-visible minority 8 23 36 22 9 1 1 32 32 1039
2017 Visible minority 8 15 29 21 19 2 5 44 24 159
2017 Non-visible minority 10 21 36 20 10 1 2 31 32 1101
2014 Visible minority 5 15 33 27 13 1 6 43 21 147
2014 Non-visible minority 8 24 38 20 7 1 2 28 33 1199
2011 Visible minority 9 21 39 18 7 1 5 27 32 139
2011 Non-visible minority 14 24 36 17 6 1 2 24 39 1243
2008 Visible minority 7 18 37 22 12 2 2 35 26 153
2008 Non-visible minority 9 28 37 19 6 1 1 25 37 1324

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 15 22 25 22 12 1 4 36 38 150
2018 Non-visible minority 15 26 29 17 10 2 2 28 42 1041
2017 Visible minority 13 16 28 18 14 4 6 37 32 161
2017 Non-visible minority 16 27 27 15 8 2 4 25 46 1100
2014 Visible minority 12 26 33 12 12 1 4 25 40 146
2014 Non-visible minority 20 32 27 12 7 1 2 19 53 1200
2011 Visible minority 20 28 27 14 4 1 6 20 52 140
2011 Non-visible minority 19 28 30 13 6 1 4 19 49 1245
2008 Visible minority 9 17 31 24 12 2 5 39 28 152
2008 Non-visible minority 10 22 33 21 9 1 4 31 34 1323

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 9 20 24 22 14 7 4 40 33 152
2018 Non-visible minority 7 23 29 25 12 2 2 39 31 1041
2017 Visible minority 6 16 19 22 23 8 6 52 26 160
2017 Non-visible minority 8 20 27 23 14 3 4 40 31 1099
2014 Visible minority 5 20 33 18 9 7 8 32 30 146
2014 Non-visible minority 8 20 30 25 12 2 4 39 29 1201
2011 Visible minority 10 20 34 24 6 2 4 32 31 140
2011 Non-visible minority 12 24 31 19 7 2 4 28 39 1245
2008 Visible minority 11 29 27 17 6 5 5 26 44 152
2008 Non-visible minority 14 25 31 16 7 3 4 25 41 1322

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 11 15 36 18 13 3 3 34 28 152
2018 Non-visible minority 13 25 36 15 7 3 1 23 40 1046
2017 Visible minority 14 19 25 18 13 6 5 34 38 160
2017 Non-visible minority 14 26 32 14 8 3 3 24 43 1102
2014 Visible minority 10 21 35 16 11 2 5 29 33 147
2014 Non-visible minority 17 27 34 13 6 2 2 19 46 1200
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 24 37 11 13 4 8 4 69 19 151
2018 Non-visible minority 28 36 13 8 5 6 4 71 14 1050
2017 Visible minority 30 35 6 8 8 5 9 75 18 163
2017 Non-visible minority 31 31 14 7 6 6 5 69 15 1100
2014 Visible minority 32 27 16 7 6 5 6 67 15 147
2014 Non-visible minority 31 33 13 9 5 4 4 70 15 1203

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 45 35 5 9 6 1 0 80 14 152
2018 Non-visible minority 52 33 5 5 4 0 0 85 9 1049
2017 Visible minority 51 29 5 8 6 1 0 81 14 163
2017 Non-visible minority 53 29 8 6 4 0 0 82 10 1101
2014 Visible minority 44 30 12 11 2 0 0 75 13 145
2014 Non-visible minority 50 31 9 5 4 1 0 82 9 1203

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 17 24 23 8 7 19 2 52 18 151
2018 Non-visible minority 16 27 17 13 5 17 5 55 24 1048
2017 Visible minority 17 20 15 11 6 27 4 54 25 161
2017 Non-visible minority 13 27 16 13 8 20 5 53 27 1104
2014 Visible minority 12 21 22 12 10 16 7 43 28 147
2014 Non-visible minority 13 25 21 14 8 15 4 47 27 1202

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 52 36 8 4 1 0 0 87 4 151
2018 Non-visible minority 58 32 5 4 1 0 0 90 5 1047
2017 Visible minority 50 36 5 7 2 0 0 86 9 163
2017 Non-visible minority 52 35 7 4 2 0 0 87 6 1100
2014 Visible minority 44 38 11 5 1 1 0 83 6 147
2014 Non-visible minority 49 38 8 4 2 0 0 87 6 1204

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 43 40 9 6 1 1 1 85 7 151
2018 Non-visible minority 49 39 7 3 1 1 0 89 5 1047
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 47 29 12 8 4 0 0 76 12 150
2018 Non-visible minority 44 34 11 6 4 0 1 79 11 1048
2017 Visible minority 47 35 8 8 3 0 0 82 11 163
2017 Non-visible minority 43 36 10 7 2 1 0 80 10 1104
2014 Visible minority 35 38 19 5 2 1 1 74 7 147
2014 Non-visible minority 42 37 11 7 3 0 1 80 10 1203
2011 Visible minority 39 40 12 6 3 0 0 79 9 140
2011 Non-visible minority 40 35 11 8 4 1 1 76 12 1244
2008 Visible minority 35 36 12 9 6 1 1 73 15 152
2008 Non-visible minority 37 34 12 10 6 1 1 72 16 1324

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 54 24 9 5 5 2 1 80 11 150
2018 Non-visible minority 53 31 8 3 2 2 1 86 6 1046
2017 Visible minority 53 31 9 5 2 0 0 85 7 163
2017 Non-visible minority 52 31 9 4 2 2 0 85 6 1102
2014 Visible minority 42 34 14 5 1 4 0 79 6 147
2014 Non-visible minority 48 32 12 3 2 2 1 82 5 1204
2011 Visible minority 37 37 13 7 3 3 0 76 11 141
2011 Non-visible minority 47 31 11 5 3 3 0 80 8 1246
2008 Visible minority 42 32 10 5 5 4 1 78 11 152
2008 Non-visible minority 45 32 10 6 5 2 0 79 11 1323

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 46 33 10 6 6 0 0 79 12 149
2018 Non-visible minority 49 34 7 5 3 1 1 84 9 1043
2017 Visible minority 51 36 7 4 3 0 0 87 6 163
2017 Non-visible minority 47 37 8 5 3 0 0 85 8 1105
2014 Visible minority 43 30 17 8 1 2 0 74 9 147
2014 Non-visible minority 47 34 11 5 3 0 1 82 7 1203
2011 Visible minority 35 45 13 5 3 0 0 80 7 141
2011 Non-visible minority 43 35 11 7 3 1 0 79 10 1244
2008 Visible minority 45 33 10 6 3 1 1 80 9 152
2008 Non-visible minority 43 33 11 8 5 0 0 76 13 1324

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 58 26 8 3 6 1 0 84 8 151
2018 Non-visible minority 63 25 6 3 2 1 0 89 5 1047
2017 Visible minority 63 20 7 4 5 1 0 84 8 163
2017 Non-visible minority 60 24 8 3 3 1 0 85 6 1104

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 55 22 10 8 5 0 1 77 13 151
2018 Non-visible minority 53 29 9 5 4 0 0 82 9 1048
2017 Visible minority 59 21 9 6 5 0 0 81 11 163
2017 Non-visible minority 56 27 9 5 3 0 0 83 8 1105
2014 Visible minority 45 33 11 6 2 3 0 80 8 147
2014 Non-visible minority 50 32 10 5 3 1 0 82 8 1203
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 28 19 28 12 0 7 6 55 13 31
2018 Non-visible minority 29 36 14 5 1 5 9 76 8 329
2017 Visible minority 33 32 13 0 6 3 13 77 8 30
2017 Non-visible minority 27 38 14 6 4 3 8 73 12 349
2014 Visible minority 17 20 7 13 6 8 29 59 31 29
2014 Non-visible minority 25 39 17 8 1 3 7 71 11 383

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 34 39 12 8 1 6 0 78 9 153
2018 Non-visible minority 35 38 13 5 2 7 0 78 8 1046
2017 Visible minority 33 39 11 5 2 11 0 80 8 163
2017 Non-visible minority 30 39 15 6 4 6 0 73 11 1103
2014 Visible minority 19 35 25 8 4 9 1 59 14 147
2014 Non-visible minority 26 38 18 8 3 7 0 70 11 1203
2011 Visible minority 22 32 23 10 4 9 0 59 16 141
2011 Non-visible minority 25 33 20 9 5 8 0 63 15 1245

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 34 38 15 8 2 2 0 74 11 153
2018 Non-visible minority 30 41 16 7 3 2 0 73 10 1046
2017 Visible minority 28 42 13 6 5 7 0 75 11 162
2017 Non-visible minority 27 38 18 9 5 3 0 67 15 1105
2014 Visible minority 20 35 24 7 7 6 1 59 15 147
2014 Non-visible minority 23 38 20 11 4 3 0 64 15 1203
2011 Visible minority 21 28 25 16 6 3 0 51 23 140
2011 Non-visible minority 18 34 24 14 8 3 0 53 22 1245
2008 Visible minority 22 38 24 6 7 3 0 62 13 153
2008 Non-visible minority 26 39 17 9 6 3 0 66 16 1321

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 27 36 19 12 2 4 0 66 15 153
2018 Non-visible minority 20 41 20 8 3 7 0 66 13 1043
2017 Visible minority 22 38 19 8 5 8 0 66 14 162
2017 Non-visible minority 17 39 21 11 5 7 0 60 17 1104
2014 Visible minority 14 35 25 9 6 10 1 55 17 147
2014 Non-visible minority 16 36 24 13 5 6 0 55 19 1204
2011 Visible minority 11 30 32 15 6 5 1 44 22 140
2011 Non-visible minority 10 34 25 17 6 7 0 48 25 1246
2008 Visible minority 13 36 24 18 1 6 1 53 21 153
2008 Non-visible minority 14 39 23 13 5 7 0 56 19 1319

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 22 38 16 13 7 4 0 62 21 152
2018 Non-visible minority 20 43 15 14 5 3 0 65 19 1048
2017 Visible minority 23 43 16 11 5 3 0 67 16 163
2017 Non-visible minority 21 41 17 12 6 3 0 64 18 1103
2014 Visible minority 16 38 19 9 10 8 1 58 21 146
2014 Non-visible minority 20 40 18 13 6 3 0 62 19 1202
2011 Visible minority 16 40 20 16 7 2 0 57 22 141
2011 Non-visible minority 16 38 18 18 7 3 0 56 26 1245
2008 Visible minority 18 37 22 18 4 0 0 56 22 153
2008 Non-visible minority 18 39 18 15 7 2 0 59 23 1321
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 29 55 10 4 1 1 0 85 5 152
2018 Non-visible minority 31 48 13 6 1 1 0 80 8 1050
2017 Visible minority 37 39 11 7 3 4 0 78 10 163
2017 Non-visible minority 30 46 13 8 2 1 0 77 10 1102
2014 Visible minority 29 38 19 7 3 4 0 70 10 147
2014 Non-visible minority 30 45 15 6 2 2 0 76 8 1204
2011 Visible minority 17 48 20 11 3 1 0 66 15 140
2011 Non-visible minority 22 43 18 11 4 2 0 67 15 1244

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 37 40 9 5 4 3 2 82 9 153
2018 Non-visible minority 47 37 6 5 3 1 1 86 8 1048
2017 Visible minority 46 32 11 7 1 3 0 80 9 162
2017 Non-visible minority 45 37 8 5 2 2 0 84 8 1104
2014 Visible minority 32 44 8 6 3 4 3 81 10 147
2014 Non-visible minority 48 38 6 3 2 2 1 88 6 1204
2011 Visible minority 40 41 11 4 1 4 1 84 5 140
2011 Non-visible minority 47 34 8 5 3 2 1 84 8 1244
2008 Visible minority 38 40 8 7 1 5 3 83 8 152
2008 Non-visible minority 47 34 8 5 3 2 1 83 9 1323

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 40 42 12 2 2 2 0 84 4 149
2018 Non-visible minority 45 39 11 3 1 1 0 85 5 1042

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 23 22 25 4 11 11 3 52 18 153
2018 Non-visible minority 20 26 19 13 8 12 2 53 25 1047
2017 Visible minority 19 25 20 15 8 11 1 50 27 162
2017 Non-visible minority 17 21 20 12 11 14 6 47 29 1101
2014 Visible minority 14 21 22 12 8 16 7 45 26 147
2014 Non-visible minority 15 23 20 14 11 13 4 46 30 1203
2011 Visible minority 13 16 27 16 6 14 8 37 29 141
2011 Non-visible minority 14 21 20 13 11 16 5 45 30 1245

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 30 34 20 8 6 1 1 65 15 153
2018 Non-visible minority 23 41 18 12 5 2 0 65 17 1048
2017 Visible minority 25 33 19 7 5 9 2 65 13 162
2017 Non-visible minority 30 40 13 10 4 4 0 72 14 1103
2014 Visible minority 22 36 21 10 6 3 2 61 17 147
2014 Non-visible minority 24 39 18 11 5 2 1 65 17 1202
2011 Visible minority 20 35 23 15 4 0 2 56 20 141
2011 Non-visible minority 23 37 18 12 7 3 1 62 20 1241
2008 Visible minority 23 39 18 12 3 5 1 65 16 151
2008 Non-visible minority 27 40 16 10 4 2 0 68 15 1322

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 19 26 19 18 15 2 1 46 34 152
2018 Non-visible minority 23 30 17 16 9 2 2 56 26 1050
2017 Visible minority 18 26 14 22 10 8 3 49 36 163
2017 Non-visible minority 20 30 15 16 11 4 3 55 29 1102
2014 Visible minority 9 22 21 25 15 6 2 34 43 147
2014 Non-visible minority 16 28 17 19 14 3 3 47 35 1204
2011 Visible minority 15 21 24 19 16 3 2 38 37 141
2011 Non-visible minority 15 29 19 18 15 2 2 46 34 1242
2008 Visible minority 25 23 17 20 9 4 0 51 31 153
2008 Non-visible minority 19 37 12 16 12 2 2 58 29 1322

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 23 33 26 5 6 7 0 61 11 153
2018 Non-visible minority 28 43 17 6 3 3 0 73 9 1048
2017 Visible minority 20 41 23 5 3 8 1 67 8 162
2017 Non-visible minority 25 42 19 7 3 4 0 70 10 1099

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 39 34 10 12 4 2 0 75 15 149
2018 Non-visible minority 47 39 8 3 1 3 0 88 3 1045
2017 Visible minority 36 34 14 7 4 6 0 74 11 162
2017 Non-visible minority 43 37 10 3 1 5 0 85 4 1102
2014 Visible minority 33 33 21 6 4 5 0 69 10 146
2014 Non-visible minority 43 38 11 2 1 5 0 85 3 1203

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 39 38 11 7 3 1 0 78 11 150
2018 Non-visible minority 47 40 7 4 1 2 0 88 5 1045
2017 Visible minority 46 37 7 8 3 0 0 83 10 163
2017 Non-visible minority 43 43 8 3 1 1 0 88 4 1102
2014 Visible minority 31 42 18 5 2 1 0 74 8 147
2014 Non-visible minority 43 40 10 3 1 2 0 85 4 1204
2011 Visible minority 31 43 14 4 4 3 1 77 8 140
2011 Non-visible minority 35 42 12 5 3 3 0 79 8 1246

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 53 36 7 4 1 0 1 89 4 150
2018 Non-visible minority 57 34 6 2 1 0 0 91 3 1045
2017 Visible minority 55 37 4 3 2 0 0 91 5 162
2017 Non-visible minority 52 38 6 2 2 0 0 90 4 1106
2014 Visible minority 42 43 11 2 1 1 1 86 3 146
2014 Non-visible minority 49 40 8 2 1 0 0 89 3 1201
2011 Visible minority 39 42 12 4 3 1 0 81 7 140
2011 Non-visible minority 41 42 11 3 2 0 0 83 5 1244
2008 Visible minority 43 39 12 3 1 1 0 84 5 153
2008 Non-visible minority 43 41 9 5 2 0 0 84 7 1321

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 54 29 11 4 1 1 0 83 5 147
2018 Non-visible minority 56 31 9 3 2 0 0 87 4 1046
2017 Visible minority 52 33 9 4 3 0 0 85 6 161
2017 Non-visible minority 51 32 10 3 3 1 0 84 6 1099
2014 Visible minority 36 41 16 4 1 1 0 78 6 147
2014 Non-visible minority 40 40 14 4 1 1 0 81 6 1204
2011 Visible minority 34 36 21 6 3 0 0 70 9 139
2011 Non-visible minority 30 40 17 8 3 1 0 71 12 1244

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 48 33 10 8 1 1 0 81 8 150
2018 Non-visible minority 51 36 8 3 2 0 0 87 5 1045
2017 Visible minority 48 35 7 7 2 0 0 84 9 162
2017 Non-visible minority 47 37 10 4 2 0 0 84 6 1105
2014 Visible minority 34 42 17 4 2 1 0 77 6 147
2014 Non-visible minority 39 42 12 5 2 1 0 82 6 1202
2011 Visible minority 34 38 19 7 1 1 0 72 8 140
2011 Non-visible minority 28 44 16 8 3 0 0 72 11 1246
2008 Visible minority 38 41 12 5 3 0 0 80 8 153
2008 Non-visible minority 42 38 11 7 3 0 0 80 9 1323

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 45 24 15 9 5 1 0 70 14 150
2018 Non-visible minority 51 25 13 6 3 2 0 77 9 1047
2017 Visible minority 35 29 13 8 8 7 0 69 17 162
2017 Non-visible minority 44 26 14 7 4 4 1 74 11 1098
2014 Visible minority 31 26 21 13 4 5 1 61 18 147
2014 Non-visible minority 40 29 16 7 4 4 1 72 12 1203
2011 Visible minority 34 20 26 10 6 5 0 57 16 139
2011 Non-visible minority 34 29 15 11 6 4 1 66 18 1245
2008 Visible minority 30 25 20 12 5 8 1 60 19 152
2008 Non-visible minority 39 27 15 9 5 5 1 69 15 1322
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Visible minority 43 25 32 153
2018 Non-visible minority 32 39 28 1050
2017 Visible minority 35 26 39 163
2017 Non-visible minority 33 38 29 1104
2014 Visible minority 37 24 38 147
2014 Non-visible minority 33 35 32 1202
2011 Visible minority 37 23 40 141
2011 Non-visible minority 39 34 27 1243

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Visible minority 8 28 29 7 22 6 62
2018 Non-visible minority 16 38 27 4 8 8 338
2017 Visible minority 3 21 25 10 27 13 56
2017 Non-visible minority 12 31 31 4 13 9 368
2014 Visible minority 2 27 42 9 9999 20 57
2014 Non-visible minority 14 36 33 6 9999 11 396
2011 Visible minority 4 30 51 3 9999 12 53
2011 Non-visible minority 18 31 37 6 9999 8 481
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 14 86 152
2018 Non-visible minority 9 91 1051

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Visible minority 44 23
2018 Non-visible minority 48 95

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Visible minority 66 23
2018 Non-visible minority 68 95

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 23
2018 Non-visible minority 5 95

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 23
2018 Non-visible minority 0 95

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Visible minority 50 23
2018 Non-visible minority 27 95

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Visible minority 25 23
2018 Non-visible minority 42 95

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Visible minority 56 23
2018 Non-visible minority 42 95

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Visible minority 33 23
2018 Non-visible minority 37 95

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Visible minority 30 23
2018 Non-visible minority 22 95

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Visible minority 79 23
2018 Non-visible minority 61 95

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Visible minority 32 23
2018 Non-visible minority 26 95

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 23
2018 Non-visible minority 6 95

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Visible minority 51 23
2018 Non-visible minority 36 95

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Visible minority 24 23
2018 Non-visible minority 13 95

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 20 23
2018 Non-visible minority 17 95

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 34 23
2018 Non-visible minority 57 95

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 38 23
2018 Non-visible minority 20 95

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 23
2018 Non-visible minority 12 93

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 22 23
2018 Non-visible minority 16 93

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 23
2018 Non-visible minority 8 93

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 23
2018 Non-visible minority 11 93

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 23 23
2018 Non-visible minority 11 93

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Visible minority 39 23
2018 Non-visible minority 22 93

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Visible minority 46 23
2018 Non-visible minority 44 93

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 59 23
2018 Non-visible minority 42 93

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 19 14 20 7 4 29 7 51 18 152
2018 Non-visible minority 15 16 18 5 3 36 7 54 15 1044
2017 Visible minority 17 13 17 5 4 33 12 54 15 161
2017 Non-visible minority 12 18 16 5 5 35 9 54 18 1106
2014 Visible minority 12 14 24 5 6 25 13 43 18 147
2014 Non-visible minority 14 16 16 5 4 35 9 55 17 1201

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 27 34 16 4 3 14 2 73 8 152
2018 Non-visible minority 34 35 14 4 1 10 1 78 6 1046
2017 Visible minority 34 25 16 6 3 16 0 71 10 161
2017 Non-visible minority 28 36 16 4 3 12 1 74 8 1104
2014 Visible minority 22 28 30 2 3 14 1 58 7 147
2014 Non-visible minority 29 31 17 4 2 15 2 72 8 1201
2011 Visible minority 31 36 20 5 0 8 0 73 5 141
2011 Non-visible minority 30 36 15 6 3 10 0 73 10 1244
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 12 88 151
2018 Non-visible minority 4 96 1046

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Visible minority 39 20
2018 Non-visible minority 31 43

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 20
2018 Non-visible minority 0 43

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Visible minority 25 20
2018 Non-visible minority 14 43

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 20
2018 Non-visible minority 0 43

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 20
2018 Non-visible minority 0 43

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 20
2018 Non-visible minority 0 43

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 20
2018 Non-visible minority 18 43

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 20
2018 Non-visible minority 15 43

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 20
2018 Non-visible minority 19 43

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 66 20
2018 Non-visible minority 31 43

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 20
2018 Non-visible minority 0 41

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 20
2018 Non-visible minority 21 41

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Visible minority 24 20
2018 Non-visible minority 35 41

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 20
2018 Non-visible minority 22 41

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Visible minority 50 20
2018 Non-visible minority 61 41

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 76 20
2018 Non-visible minority 68 41

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 18 16 18 9 5 31 4 52 21 152
2018 Non-visible minority 16 16 16 2 1 41 7 62 7 1041
2017 Visible minority 18 16 17 3 4 33 10 58 12 162
2017 Non-visible minority 14 18 16 2 2 40 8 62 7 1105
2014 Visible minority 15 9 25 5 2 32 13 42 13 147
2014 Non-visible minority 14 14 18 1 1 42 8 58 5 1203

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 26 28 21 6 2 15 2 66 9 152
2018 Non-visible minority 35 34 14 2 1 12 2 80 4 1043
2017 Visible minority 32 32 13 4 2 17 0 77 7 162
2017 Non-visible minority 31 36 13 1 2 14 2 80 4 1102
2014 Visible minority 22 28 22 4 2 18 3 64 8 147
2014 Non-visible minority 29 33 15 2 1 19 2 78 3 1203
2011 Visible minority 27 36 19 4 1 13 0 73 5 141
2011 Non-visible minority 34 37 11 3 1 12 1 82 5 1246
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 28 23 21 11 13 1 2 53 25 152
2018 Non-visible minority 19 25 24 15 15 0 2 45 31 1049
2017 Visible minority 26 16 17 10 27 1 3 43 38 162
2017 Non-visible minority 20 21 22 17 19 0 2 41 36 1103

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 24 23 25 15 11 2 0 48 26 152
2018 Non-visible minority 15 26 32 18 10 0 0 40 28 1046
2017 Visible minority 26 24 23 14 11 0 2 50 26 163
2017 Non-visible minority 14 28 29 16 12 0 1 42 28 1105

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 23 34 19 15 8 1 1 58 23 153
2018 Non-visible minority 18 30 27 16 8 0 1 48 24 1046
2017 Visible minority 34 21 19 16 8 0 2 56 24 161
2017 Non-visible minority 19 28 25 16 10 0 1 48 27 1103

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 19 29 19 19 9 2 3 50 30 153
2018 Non-visible minority 19 26 25 16 11 0 1 46 28 1045
2017 Visible minority 24 23 22 14 11 1 4 50 27 163
2017 Non-visible minority 19 24 26 17 13 0 1 44 30 1105

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 39 26 13 11 6 1 4 69 17 152
2018 Non-visible minority 43 26 15 7 5 0 5 73 12 1041
2017 Visible minority 44 20 13 8 4 1 11 72 13 162
2017 Non-visible minority 39 25 16 6 6 0 8 70 13 1104

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 30 21 25 12 10 1 2 52 22 153
2018 Non-visible minority 30 29 21 10 9 0 1 59 19 1043
2017 Visible minority 30 24 19 15 10 0 2 55 26 161
2017 Non-visible minority 28 30 23 11 7 0 1 58 19 1104

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 30 28 22 12 5 1 2 60 18 153
2018 Non-visible minority 26 36 23 10 4 1 1 63 14 1046
2017 Visible minority 36 20 22 13 4 0 4 59 18 161
2017 Non-visible minority 28 33 21 11 5 1 2 63 16 1103

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 25 31 24 10 7 1 2 58 17 152
2018 Non-visible minority 20 35 28 11 4 1 1 57 15 1047
2017 Visible minority 28 27 22 13 6 1 3 58 20 159
2017 Non-visible minority 23 33 22 13 7 1 1 57 21 1103

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 22 28 25 17 6 1 1 51 23 151
2018 Non-visible minority 26 33 23 12 5 0 1 60 17 1046
2017 Visible minority 30 20 26 14 7 0 3 52 21 161
2017 Non-visible minority 27 31 21 13 6 0 2 58 20 1104

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 30 29 21 9 8 1 2 61 17 152
2018 Non-visible minority 30 32 22 10 4 0 1 63 14 1038
2017 Visible minority 32 32 17 9 7 1 2 66 16 161
2017 Non-visible minority 31 32 21 9 6 0 2 64 14 1101

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 53 23 12 5 2 1 4 80 8 153
2018 Non-visible minority 53 27 12 3 2 0 2 82 6 1043
2017 Visible minority 57 19 12 5 2 0 5 81 7 162
2017 Non-visible minority 57 25 11 4 2 0 1 84 6 1105

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 67 17 5 3 2 1 6 90 5 153
2018 Non-visible minority 73 13 5 1 1 0 6 93 2 1044

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 56 19 8 4 7 3 2 80 12 152
2018 Non-visible minority 77 9 5 2 2 1 4 91 4 1043
2017 Visible minority 64 11 7 4 6 1 7 81 11 162
2017 Non-visible minority 77 10 4 2 2 1 4 91 5 1103

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 53 27 8 7 2 2 2 83 9 153
2018 Non-visible minority 61 25 9 3 1 0 1 86 4 1043
2017 Visible minority 56 22 10 4 4 1 4 82 8 163
2017 Non-visible minority 59 26 9 3 1 0 3 87 4 1104

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 50 20 12 8 7 0 3 72 16 153
2018 Non-visible minority 61 18 10 6 3 0 1 80 10 1043
2017 Visible minority 58 16 5 7 6 2 6 80 14 163
2017 Non-visible minority 61 19 9 5 4 0 2 82 9 1099

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 46 14 6 2 2 1 30 86 5 152
2018 Non-visible minority 55 13 6 2 0 0 24 89 3 1039
2017 Visible minority 56 12 3 1 2 1 25 92 3 162
2017 Non-visible minority 55 13 3 2 1 0 25 91 4 1101

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 61 16 7 3 2 0 12 86 5 150
2018 Non-visible minority 72 17 5 1 1 0 4 93 2 1043
2017 Visible minority 61 15 7 2 1 2 13 90 2 162
2017 Non-visible minority 69 17 6 1 0 0 6 93 1 1097

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 56 22 4 4 7 1 6 83 12 153
2018 Non-visible minority 74 11 6 2 4 0 3 88 6 1046
2017 Visible minority 50 12 12 8 8 1 9 69 18 162
2017 Non-visible minority 68 14 6 4 4 0 4 86 8 1106

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 40 25 19 6 6 0 4 68 12 152
2018 Non-visible minority 45 28 17 6 2 0 2 74 8 1041
2017 Visible minority 41 31 12 8 4 1 4 75 12 163
2017 Non-visible minority 52 26 14 4 2 0 2 79 6 1098

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 19 32 31 14 4 0 0 51 18 153
2018 Non-visible minority 12 34 37 13 3 0 0 46 17 1051
2017 Visible minority 11 33 40 10 3 1 1 45 14 163
2017 Non-visible minority 9 33 39 13 6 0 0 42 19 1105

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 8 20 30 31 11 0 1 43 28 153
2018 Non-visible minority 7 18 40 23 11 0 0 34 25 1035
2017 Visible minority 4 20 40 27 9 0 0 36 24 163
2017 Non-visible minority 7 19 39 23 11 0 0 34 26 1103

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 47 36 10 5 1 2 0 84 6 151
2018 Non-visible minority 47 42 7 2 1 1 0 90 3 1043
2017 Visible minority 37 44 8 6 0 5 0 85 6 160
2017 Non-visible minority 39 44 9 3 2 2 0 86 5 1103

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 32 40 14 10 3 1 0 73 13 152
2018 Non-visible minority 35 41 13 7 3 1 0 77 10 1050
2017 Visible minority 21 49 14 10 3 3 0 72 14 162
2017 Non-visible minority 24 47 13 9 5 1 0 72 14 1105
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 34 25 14 11 11 3 1 35 65 153
2018 Non-visible minority 27 27 22 13 9 2 0 28 72 1048
2017 Visible minority 25 25 17 10 18 4 2 26 74 163
2017 Non-visible minority 30 22 20 11 12 3 1 31 69 1105

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 30 98
2018 Non-visible minority 18 742
2017 Visible minority 27 113
2017 Non-visible minority 22 722

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 38 98
2018 Non-visible minority 40 742
2017 Visible minority 45 113
2017 Non-visible minority 38 722

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 18 98
2018 Non-visible minority 26 743
2017 Visible minority 22 113
2017 Non-visible minority 21 722

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 28 98
2018 Non-visible minority 39 742
2017 Visible minority 34 113
2017 Non-visible minority 45 722

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Visible minority 5 98
2018 Non-visible minority 9 742
2017 Visible minority 5 113
2017 Non-visible minority 10 722

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 32 98
2018 Non-visible minority 31 743

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 39 98
2018 Non-visible minority 35 742
2017 Visible minority 34 113
2017 Non-visible minority 40 722

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Visible minority 4 52 15 10 6 13 88
2018 Non-visible minority 4 43 21 12 5 16 709
2017 Visible minority 9 45 17 11 7 11 108
2017 Non-visible minority 5 48 20 10 6 11 705

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 45 55 97
2018 Non-visible minority 31 69 738

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 23 28 20 9 11 1 8 56 22 98
2018 Non-visible minority 21 28 19 13 8 1 10 55 24 741
2017 Visible minority 21 22 16 15 15 4 8 49 33 113
2017 Non-visible minority 18 26 15 17 12 2 11 50 33 728

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 12 12 14 15 34 4 9 28 56 97
2018 Non-visible minority 4 10 14 26 38 1 6 16 69 742
2017 Visible minority 5 10 9 25 43 4 4 16 74 114
2017 Non-visible minority 4 6 11 18 51 2 8 11 77 727

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 43 15 19 7 10 0 7 62 18 152
2018 Non-visible minority 33 17 17 12 12 1 8 55 26 1047
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