2018 Public Service Employee Survey Results for Canadian Heritage by Question 78. Please indicate your occupational group and level. Occupational group and level - PM

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 26 52 10 10 2 0 0 78 12 417
2018 PM-03 27 51 5 16 0 0 0 78 16 37
2018 PM-04 23 57 10 9 1 0 0 80 10 138
2018 PM-05 28 48 10 10 2 0 2 77 12 126
2018 PM-06 28 51 10 8 3 0 0 79 11 72
2017 PM 26 49 10 12 2 0 0 75 14 400
2017 PM-02 26 52 9 13 0 0 0 78 13 46
2017 PM-03 27 49 10 7 7 0 0 76 14 28
2017 PM-04 27 48 9 13 2 0 1 76 15 150
2017 PM-05 23 48 12 14 2 1 0 72 16 112
2017 PM-06 24 51 13 7 4 0 2 76 11 55
2014 PM 29 44 12 10 5 0 0 73 14 433
2014 PM-02 19 53 12 9 6 0 0 72 16 32
2014 PM-03 26 44 5 16 8 0 0 70 24 38
2014 PM-04 29 45 14 9 3 0 0 74 12 149
2014 PM-05 33 37 12 11 6 0 0 71 17 129
2014 PM-06 28 49 13 5 3 0 1 78 8 75
2011 PM 29 42 13 13 3 0 1 71 16 453
2011 PM-02 28 45 8 13 8 0 0 73 20 40
2011 PM-03 20 43 20 14 3 0 0 63 17 35
2011 PM-04 32 37 12 15 3 0 1 70 18 163
2011 PM-05 25 43 14 14 2 1 1 69 17 142
2011 PM-06 34 48 10 7 0 0 0 82 7 67
2008 PM 30 45 11 10 3 1 1 76 13 487
2008 PM-02 26 36 16 17 3 0 2 63 21 58
2008 PM-03 35 33 15 8 3 5 3 73 11 40
2008 PM-04 27 47 11 12 3 0 0 74 16 161
2008 PM-05 31 48 11 4 3 1 1 81 8 143
2008 PM-06 35 49 8 6 1 0 0 84 8 77

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 44 42 7 6 2 0 0 85 7 415
2018 PM-03 36 44 8 6 6 0 0 81 11 36
2018 PM-04 38 47 6 7 3 0 0 85 9 137
2018 PM-05 50 38 9 3 1 0 0 87 4 125
2018 PM-06 50 38 7 6 0 0 0 88 6 72
2017 PM 43 41 8 6 2 0 0 84 8 399
2017 PM-02 37 48 6 6 2 0 0 85 9 46
2017 PM-03 38 31 16 7 7 0 0 70 14 28
2017 PM-04 44 41 8 4 3 0 0 85 7 149
2017 PM-05 45 39 9 7 1 0 0 83 8 112
2017 PM-06 45 44 5 5 0 0 0 89 5 55
2014 PM 36 40 13 7 4 0 0 76 11 433
2014 PM-02 25 34 28 9 3 0 0 59 12 32
2014 PM-03 29 35 21 8 8 0 0 63 16 38
2014 PM-04 32 46 10 8 5 0 0 77 13 149
2014 PM-05 40 39 11 8 2 0 0 79 10 129
2014 PM-06 48 33 13 1 3 0 1 82 4 75
2011 PM 36 41 11 8 4 0 0 77 12 453
2011 PM-02 45 33 8 13 3 0 0 78 15 40
2011 PM-03 23 31 17 20 9 0 0 54 29 35
2011 PM-04 36 44 9 8 4 0 0 79 12 163
2011 PM-05 33 45 11 6 5 1 0 79 11 141
2011 PM-06 46 37 12 6 0 0 0 82 6 68
2008 PM 40 40 10 7 2 0 0 80 10 487
2008 PM-02 31 43 12 9 5 0 0 74 14 58
2008 PM-03 43 40 8 5 5 0 0 83 10 40
2008 PM-04 34 42 13 9 2 0 0 76 11 160
2008 PM-05 48 35 7 8 3 0 0 83 10 143
2008 PM-06 45 42 10 3 0 0 0 87 3 78

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 44 41 7 7 2 0 0 84 9 414
2018 PM-03 38 30 11 16 5 0 0 68 22 37
2018 PM-04 41 45 4 6 4 0 0 86 9 137
2018 PM-05 48 38 9 3 2 0 0 86 5 125
2018 PM-06 49 41 3 6 1 0 0 90 7 71
2017 PM 47 38 5 6 3 0 0 86 9 397
2017 PM-02 42 37 4 15 2 0 0 79 17 46
2017 PM-03 38 41 14 0 7 0 0 79 7 28
2017 PM-04 51 37 3 5 3 0 0 89 9 148
2017 PM-05 52 31 8 7 3 0 0 82 10 112
2017 PM-06 39 56 2 4 0 0 0 94 4 54
2014 PM 40 38 9 9 4 0 0 79 12 433
2014 PM-02 25 28 25 16 6 0 0 53 22 32
2014 PM-03 37 35 16 5 8 0 0 71 13 38
2014 PM-04 35 41 11 9 4 0 0 76 13 149
2014 PM-05 46 41 3 7 3 0 0 87 10 129
2014 PM-06 53 33 4 7 3 0 0 87 9 75
2011 PM 40 43 8 7 2 0 0 83 10 453
2011 PM-02 38 40 8 13 3 0 0 78 15 40
2011 PM-03 29 43 11 11 6 0 0 71 17 35
2011 PM-04 37 41 9 9 3 0 0 79 12 163
2011 PM-05 42 46 6 3 2 1 0 89 5 142
2011 PM-06 48 42 3 7 0 0 0 90 7 67
2008 PM 42 43 8 6 2 0 0 85 7 488
2008 PM-02 28 55 7 7 3 0 0 83 10 58
2008 PM-03 28 63 5 5 0 0 0 90 5 40
2008 PM-04 39 39 11 9 3 0 0 78 12 161
2008 PM-05 53 39 6 1 1 0 0 92 2 144
2008 PM-06 52 39 5 4 0 0 0 91 4 77

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 50 36 6 6 2 0 0 86 8 418
2018 PM-03 62 24 5 5 3 0 0 86 8 37
2018 PM-04 59 33 6 1 1 0 0 93 1 138
2018 PM-05 48 34 6 10 2 0 0 83 12 126
2018 PM-06 40 42 4 7 7 0 0 82 14 72
2017 PM 45 39 6 6 3 0 1 84 9 399
2017 PM-02 41 50 0 6 2 0 0 91 9 46
2017 PM-03 42 37 7 7 7 0 0 79 14 28
2017 PM-04 51 35 6 5 1 0 1 87 7 149
2017 PM-05 38 41 11 8 2 0 1 79 10 112
2017 PM-06 40 42 4 5 7 0 2 83 13 55
2014 PM 42 35 9 7 4 1 1 79 12 433
2014 PM-02 40 32 9 9 9 0 0 72 19 32
2014 PM-03 47 37 10 0 3 3 0 87 3 38
2014 PM-04 40 36 10 8 5 0 1 77 13 149
2014 PM-05 43 36 7 7 2 2 2 83 10 129
2014 PM-06 41 32 12 9 4 0 1 74 13 75
2011 PM 39 40 11 6 4 0 1 79 10 454
2011 PM-02 33 45 8 10 3 0 3 79 13 40
2011 PM-03 29 46 14 6 6 0 0 74 11 35
2011 PM-04 41 36 13 6 4 0 0 77 10 163
2011 PM-05 37 42 8 6 4 1 1 81 10 142
2011 PM-06 43 40 12 3 3 0 0 82 6 68

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 38 43 10 6 3 0 0 81 9 409
2018 PM-03 41 38 5 11 5 0 0 78 16 37
2018 PM-04 36 44 13 5 2 0 0 80 7 135
2018 PM-05 41 43 12 3 1 0 0 84 4 125
2018 PM-06 38 43 6 10 3 0 0 81 13 68
2017 PM 35 49 5 7 3 0 0 84 10 400
2017 PM-02 35 55 2 9 0 0 0 89 9 46
2017 PM-03 35 44 0 17 3 0 0 79 21 28
2017 PM-04 39 50 4 3 5 0 0 89 7 150
2017 PM-05 31 47 11 7 4 0 0 78 12 112
2017 PM-06 35 51 4 9 2 0 0 85 11 55
2014 PM 28 48 11 9 4 0 0 76 13 433
2014 PM-02 22 50 12 12 3 0 0 72 16 32
2014 PM-03 29 47 16 5 3 0 0 76 8 38
2014 PM-04 22 54 9 9 7 0 0 75 16 149
2014 PM-05 29 49 11 8 4 0 0 77 12 129
2014 PM-06 40 40 11 7 3 0 0 80 9 75
2011 PM 28 44 12 10 6 0 0 73 15 453
2011 PM-02 40 40 13 5 3 0 0 80 8 40
2011 PM-03 26 37 14 9 14 0 0 63 23 35
2011 PM-04 26 45 12 12 4 0 0 71 17 162
2011 PM-05 26 46 11 10 6 1 0 73 16 142
2011 PM-06 34 43 12 9 3 0 0 76 12 68
2008 PM 34 39 14 9 3 0 0 74 12 482
2008 PM-02 32 43 13 9 4 0 0 75 13 56
2008 PM-03 49 36 8 3 5 0 0 85 8 39
2008 PM-04 32 37 19 9 4 0 0 69 12 161
2008 PM-05 32 44 10 10 4 0 0 76 14 140
2008 PM-06 38 37 17 6 1 0 0 76 8 78

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 30 41 12 12 5 0 0 71 17 417
2018 PM-03 35 46 8 11 0 0 0 81 11 37
2018 PM-04 31 43 8 14 4 0 0 74 18 137
2018 PM-05 26 44 13 10 6 1 0 70 16 126
2018 PM-06 29 36 15 13 7 0 0 65 19 72
2017 PM 27 42 13 10 7 0 0 70 17 400
2017 PM-02 30 37 20 9 4 0 0 68 13 46
2017 PM-03 28 41 14 7 10 0 0 69 17 28
2017 PM-04 32 44 14 5 5 0 0 76 10 150
2017 PM-05 20 40 11 18 9 1 0 61 27 112
2017 PM-06 24 47 9 13 7 0 0 71 20 55
2014 PM 27 39 17 12 6 0 0 65 18 433
2014 PM-02 25 35 19 16 6 0 0 60 22 32
2014 PM-03 23 57 14 3 3 0 0 81 5 38
2014 PM-04 28 34 16 16 7 0 0 61 23 149
2014 PM-05 26 40 19 9 5 0 0 66 15 129
2014 PM-06 28 37 16 12 7 0 0 65 19 75
2011 PM 24 42 17 11 6 1 0 66 17 454
2011 PM-02 38 45 8 3 8 0 0 83 10 40
2011 PM-03 17 37 23 11 11 0 0 54 23 35
2011 PM-04 22 43 16 12 6 1 0 66 18 163
2011 PM-05 24 44 15 12 4 1 0 69 16 142
2011 PM-06 22 35 25 15 3 0 0 57 18 68

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 33 45 12 7 3 0 0 78 10 417
2018 PM-03 38 41 5 14 3 0 0 78 16 37
2018 PM-04 35 47 10 5 3 0 0 82 8 138
2018 PM-05 31 45 15 7 2 0 0 76 9 125
2018 PM-06 29 51 10 4 6 0 0 81 10 72
2017 PM 32 46 10 8 4 0 0 78 12 399
2017 PM-02 28 55 13 4 0 0 0 83 4 46
2017 PM-03 35 37 7 7 14 0 0 72 21 28
2017 PM-04 35 50 7 7 1 0 0 85 8 150
2017 PM-05 26 40 15 12 6 0 0 67 18 112
2017 PM-06 39 41 6 9 6 0 0 80 15 54

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 48 42 6 2 1 0 0 90 4 417
2018 PM-03 41 46 8 3 3 0 0 86 5 37
2018 PM-04 49 39 7 2 2 1 0 89 4 138
2018 PM-05 47 46 6 2 0 0 0 93 2 126
2018 PM-06 51 39 6 4 0 0 0 90 4 71
2017 PM 42 43 9 3 3 0 0 85 6 399
2017 PM-02 47 40 11 0 2 0 0 87 2 46
2017 PM-03 49 37 3 7 3 0 0 86 10 28
2017 PM-04 41 44 9 4 2 0 0 85 6 149
2017 PM-05 35 45 14 2 4 1 0 80 5 112
2017 PM-06 47 40 2 7 4 0 0 87 11 55
2014 PM 38 41 11 7 2 0 0 79 10 433
2014 PM-02 34 50 6 6 3 0 0 84 9 32
2014 PM-03 34 42 13 11 0 0 0 76 11 38
2014 PM-04 38 44 9 7 3 0 0 81 10 149
2014 PM-05 38 37 16 7 2 0 0 75 9 129
2014 PM-06 45 34 8 9 3 0 0 80 12 75
2011 PM 34 45 12 7 2 1 0 79 9 454
2011 PM-02 43 48 0 8 3 0 0 90 10 40
2011 PM-03 29 46 9 6 11 0 0 74 17 35
2011 PM-04 29 45 17 6 2 1 0 75 8 163
2011 PM-05 37 41 11 9 1 1 0 79 10 142
2011 PM-06 34 49 12 4 1 0 0 82 6 68
2008 PM 43 40 10 5 2 0 0 84 7 484
2008 PM-02 43 36 10 5 5 0 0 79 10 58
2008 PM-03 59 28 13 0 0 0 0 87 0 39
2008 PM-04 42 41 9 6 2 1 0 83 8 161
2008 PM-05 39 44 10 6 1 0 0 83 7 140
2008 PM-06 47 40 9 1 3 0 0 87 4 78

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 33 42 11 9 5 0 0 76 13 416
2018 PM-03 32 41 19 5 3 0 0 73 8 37
2018 PM-04 37 41 9 9 4 0 0 78 13 138
2018 PM-05 33 48 7 8 5 0 0 80 13 126
2018 PM-06 33 40 11 10 6 0 0 73 16 70
2017 PM 32 43 10 10 5 0 0 74 15 399
2017 PM-02 32 44 9 9 6 0 0 76 15 46
2017 PM-03 24 51 7 7 10 0 0 76 17 28
2017 PM-04 39 42 7 7 4 1 0 82 11 149
2017 PM-05 27 38 14 15 6 0 0 64 22 112
2017 PM-06 25 49 13 9 4 0 0 75 13 55

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 50 39 7 3 1 0 0 89 4 411
2018 PM-03 59 27 5 8 0 0 0 86 8 37
2018 PM-04 48 39 7 4 2 0 0 87 6 135
2018 PM-05 51 41 6 1 0 1 0 93 1 124
2018 PM-06 53 39 4 3 1 0 0 91 4 70
2017 PM 53 35 8 2 2 0 0 88 4 399
2017 PM-02 53 39 4 2 2 0 0 91 4 46
2017 PM-03 49 34 14 3 0 0 0 83 3 28
2017 PM-04 56 35 7 2 1 0 0 90 3 150
2017 PM-05 51 33 12 2 3 0 0 84 4 111
2017 PM-06 47 44 5 0 4 0 0 91 4 55
2014 PM 55 32 8 3 1 0 0 87 4 433
2014 PM-02 50 38 9 3 0 0 0 88 3 32
2014 PM-03 52 43 3 0 3 0 0 95 3 38
2014 PM-04 52 34 7 3 3 0 0 87 6 149
2014 PM-05 57 32 7 4 1 0 0 88 5 129
2014 PM-06 65 21 12 1 0 0 0 87 1 75
2011 PM 48 39 8 4 1 0 0 87 5 453
2011 PM-02 45 40 10 5 0 0 0 85 5 40
2011 PM-03 46 34 9 6 6 0 0 80 11 35
2011 PM-04 47 40 7 5 1 0 0 87 6 162
2011 PM-05 44 39 13 2 1 0 0 83 4 142
2011 PM-06 62 35 1 1 0 0 0 97 1 68

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 32 44 11 9 4 0 0 76 13 413
2018 PM-03 35 38 11 14 0 0 3 75 14 37
2018 PM-04 32 36 15 13 4 0 0 68 18 137
2018 PM-05 32 49 9 7 3 0 0 81 10 125
2018 PM-06 39 44 6 9 3 0 0 83 11 70
2017 PM 30 47 10 10 4 0 0 76 14 398
2017 PM-02 32 48 4 13 2 0 0 81 15 46
2017 PM-03 21 42 23 7 7 0 0 63 14 28
2017 PM-04 28 48 9 9 5 0 0 77 14 149
2017 PM-05 28 48 12 9 4 0 0 76 13 111
2017 PM-06 38 42 7 9 4 0 0 80 13 55
2014 PM 22 46 14 12 6 0 0 68 19 433
2014 PM-02 12 41 31 12 3 0 0 53 16 32
2014 PM-03 18 47 16 10 9 0 0 65 19 38
2014 PM-04 13 50 13 17 7 0 0 63 24 149
2014 PM-05 26 44 13 11 6 0 0 70 17 129
2014 PM-06 38 41 8 8 4 0 0 80 12 75
2011 PM 26 43 14 12 5 0 0 69 17 453
2011 PM-02 25 45 10 13 8 0 0 70 20 40
2011 PM-03 17 37 23 11 11 0 0 54 23 35
2011 PM-04 19 43 16 18 5 0 0 61 23 162
2011 PM-05 29 46 12 8 4 1 0 76 12 142
2011 PM-06 41 40 10 7 1 0 0 81 9 68

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 40 34 11 10 4 0 0 75 14 413
2018 PM-03 43 27 11 14 3 0 3 72 17 37
2018 PM-04 38 36 11 10 4 0 0 74 15 135
2018 PM-05 39 38 11 10 2 1 0 77 11 125
2018 PM-06 49 31 3 10 7 0 0 80 17 71
2017 PM 35 42 11 8 4 0 0 77 12 398
2017 PM-02 35 44 13 6 2 0 0 78 9 46
2017 PM-03 17 62 7 3 10 0 0 79 14 28
2017 PM-04 38 40 10 9 3 0 0 78 12 149
2017 PM-05 35 38 13 10 4 0 0 73 15 111
2017 PM-06 38 42 11 5 4 0 0 80 9 55
2014 PM 25 40 15 13 7 0 0 65 20 433
2014 PM-02 31 31 22 12 3 0 0 62 16 32
2014 PM-03 21 44 19 10 5 0 0 65 16 38
2014 PM-04 19 40 16 14 10 0 0 60 24 149
2014 PM-05 29 36 17 11 8 0 0 64 19 129
2014 PM-06 31 43 8 13 5 0 0 73 19 75

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 34 41 13 9 3 0 0 75 12 416
2018 PM-03 46 30 11 11 0 0 3 78 11 37
2018 PM-04 40 37 12 8 3 0 0 77 11 138
2018 PM-05 31 44 12 12 2 0 0 75 13 126
2018 PM-06 30 41 15 7 7 0 0 70 14 71
2017 PM 28 48 13 7 4 0 0 77 11 397
2017 PM-02 30 59 2 9 0 0 0 89 9 46
2017 PM-03 28 41 17 3 10 0 0 69 14 28
2017 PM-04 32 53 9 4 2 0 0 85 6 149
2017 PM-05 22 42 20 10 5 1 0 64 15 111
2017 PM-06 28 44 13 11 4 0 0 72 15 54
2014 PM 30 39 19 9 3 0 0 70 12 433
2014 PM-02 28 44 25 3 0 0 0 72 3 32
2014 PM-03 29 52 11 5 3 0 0 81 8 38
2014 PM-04 23 44 20 9 3 0 0 68 12 149
2014 PM-05 34 34 18 10 3 1 0 69 13 129
2014 PM-06 39 31 16 13 1 0 0 69 15 75
2011 PM 32 43 10 12 3 1 0 75 15 454
2011 PM-02 35 45 10 8 3 0 0 80 10 40
2011 PM-03 31 43 9 11 6 0 0 74 17 35
2011 PM-04 33 41 8 15 3 0 1 74 18 163
2011 PM-05 32 42 11 11 3 2 0 75 14 142
2011 PM-06 28 47 13 9 3 0 0 75 12 68

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 44 41 10 4 2 0 0 84 6 416
2018 PM-03 46 41 8 0 5 0 0 86 5 37
2018 PM-04 43 40 12 4 2 0 0 83 6 138
2018 PM-05 47 40 10 2 1 0 0 87 3 126
2018 PM-06 40 47 4 6 3 0 0 87 9 70
2017 PM 40 43 9 4 3 0 0 84 7 398
2017 PM-02 48 40 6 6 0 0 0 87 6 46
2017 PM-03 28 51 10 7 3 0 0 79 10 28
2017 PM-04 46 42 5 3 3 0 0 89 6 150
2017 PM-05 35 40 16 7 2 0 0 75 9 110
2017 PM-06 35 51 9 2 4 0 0 85 5 55
2014 PM 35 43 13 6 3 0 0 78 9 433
2014 PM-02 22 56 9 9 3 0 0 78 12 32
2014 PM-03 39 40 16 3 3 0 0 79 5 38
2014 PM-04 27 47 16 4 6 0 0 74 10 149
2014 PM-05 40 43 10 6 1 0 0 83 7 129
2014 PM-06 46 31 11 8 3 1 0 78 11 75
2011 PM 31 49 10 7 3 0 0 80 10 454
2011 PM-02 38 43 13 8 0 0 0 80 8 40
2011 PM-03 31 40 14 3 11 0 0 71 14 35
2011 PM-04 29 49 10 9 2 0 0 79 11 163
2011 PM-05 31 50 10 6 3 1 0 82 9 142
2011 PM-06 34 53 4 7 1 0 0 87 9 68
2008 PM 42 39 9 7 3 0 0 81 10 484
2008 PM-02 36 48 2 9 5 0 0 84 14 58
2008 PM-03 56 33 3 5 3 0 0 90 8 39
2008 PM-04 40 38 12 7 4 0 0 78 11 161
2008 PM-05 44 38 8 8 2 0 0 82 10 140
2008 PM-06 42 40 14 3 1 0 0 82 4 78

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 42 28 17 9 4 0 0 70 13 420
2018 PM-03 73 19 5 0 3 0 0 92 3 37
2018 PM-04 53 27 11 6 2 0 0 81 9 139
2018 PM-05 33 29 25 9 2 2 0 64 11 126
2018 PM-06 22 23 21 21 14 0 0 45 34 73
2017 PM 36 38 17 5 3 0 0 74 9 400
2017 PM-02 48 34 15 2 0 0 0 83 2 46
2017 PM-03 28 55 17 0 0 0 0 83 0 28
2017 PM-04 41 41 12 4 2 0 0 82 6 150
2017 PM-05 32 36 20 7 4 0 1 69 11 112
2017 PM-06 25 27 25 11 11 0 0 53 22 55
2014 PM 37 39 13 7 4 0 0 76 11 433
2014 PM-02 53 38 6 0 3 0 0 90 3 32
2014 PM-03 63 29 3 3 3 0 0 92 5 38
2014 PM-04 42 44 7 5 2 0 0 85 7 149
2014 PM-05 29 41 16 8 5 0 1 71 13 129
2014 PM-06 19 36 27 12 7 0 0 55 19 75
2011 PM 30 38 18 10 4 0 0 68 14 453
2011 PM-02 33 44 13 8 3 0 0 77 10 39
2011 PM-03 43 34 14 6 3 0 0 77 9 35
2011 PM-04 38 37 15 7 2 0 0 75 9 163
2011 PM-05 21 40 19 15 3 1 1 62 19 142
2011 PM-06 18 38 24 9 12 0 0 56 21 68
2008 PM 23 40 21 10 6 1 0 63 16 486
2008 PM-02 40 33 22 2 2 2 0 74 4 58
2008 PM-03 38 33 13 15 0 3 0 72 15 40
2008 PM-04 23 46 18 9 4 0 0 69 13 160
2008 PM-05 17 42 25 10 3 1 0 60 14 143
2008 PM-06 12 30 23 17 18 0 0 42 35 77

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 8 23 42 23 3 0 0 26 31 416
2018 PM-03 3 19 30 38 8 0 3 47 22 37
2018 PM-04 7 22 43 23 4 0 1 28 29 139
2018 PM-05 10 24 46 16 2 2 0 18 35 125
2018 PM-06 7 25 46 19 3 0 0 22 32 72
2017 PM 9 29 38 15 7 1 2 23 39 399
2017 PM-02 6 32 33 13 13 2 0 27 39 46
2017 PM-03 14 20 31 10 14 0 10 27 38 28
2017 PM-04 7 24 39 18 6 3 2 26 33 149
2017 PM-05 11 27 44 15 4 0 0 19 37 112
2017 PM-06 11 38 35 9 7 0 0 16 49 55
2014 PM 7 32 40 13 7 0 1 20 39 432
2014 PM-02 3 35 34 19 9 0 0 28 38 32
2014 PM-03 8 33 38 11 8 0 3 19 42 37
2014 PM-04 5 30 40 12 10 1 2 23 36 149
2014 PM-05 9 33 36 15 6 1 0 21 42 129
2014 PM-06 11 32 45 9 3 0 0 12 43 75
2011 PM 13 33 36 13 4 1 1 17 46 454
2011 PM-02 18 25 33 18 5 3 0 23 44 40
2011 PM-03 9 37 29 14 6 0 6 21 48 35
2011 PM-04 15 33 36 10 4 1 1 14 49 163
2011 PM-05 8 34 37 15 3 1 2 18 43 142
2011 PM-06 15 32 38 12 3 0 0 15 47 68
2008 PM 10 29 40 15 4 1 1 20 40 487
2008 PM-02 10 24 36 19 7 2 2 27 36 58
2008 PM-03 5 33 23 23 10 3 5 35 41 40
2008 PM-04 11 28 40 21 1 1 0 21 38 160
2008 PM-05 10 24 44 10 7 1 2 18 36 143
2008 PM-06 9 38 44 6 1 1 0 8 48 78

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 4 17 35 31 9 2 2 42 22 414
2018 PM-03 0 14 27 35 16 3 5 56 15 37
2018 PM-04 3 14 34 33 12 2 3 47 18 138
2018 PM-05 3 21 41 27 6 2 0 34 24 125
2018 PM-06 7 16 31 36 7 1 1 44 24 70
2017 PM 6 15 32 29 11 4 3 43 23 399
2017 PM-02 4 9 31 28 20 6 2 52 14 46
2017 PM-03 14 16 21 14 17 7 10 38 37 28
2017 PM-04 5 12 31 32 13 6 2 49 18 149
2017 PM-05 6 15 41 29 5 2 2 36 22 112
2017 PM-06 4 27 25 33 9 0 2 43 31 55
2014 PM 7 22 34 24 9 2 1 35 30 432
2014 PM-02 9 25 28 28 6 3 0 36 35 32
2014 PM-03 8 20 29 27 13 3 0 41 28 37
2014 PM-04 6 21 35 27 7 3 1 36 28 149
2014 PM-05 6 24 29 23 13 2 2 38 31 129
2014 PM-06 9 21 44 18 5 1 1 24 32 75
2011 PM 13 25 34 17 7 2 3 25 39 453
2011 PM-02 18 28 25 13 10 3 5 24 49 40
2011 PM-03 9 34 29 9 11 0 9 22 47 35
2011 PM-04 12 25 30 18 10 3 1 30 39 162
2011 PM-05 13 18 43 19 3 1 3 23 32 142
2011 PM-06 12 31 34 21 1 0 1 22 43 68
2008 PM 10 18 33 23 11 3 2 35 30 487
2008 PM-02 14 22 28 14 19 2 2 34 38 58
2008 PM-03 3 15 28 20 18 10 8 45 21 40
2008 PM-04 11 19 36 25 6 3 0 32 31 161
2008 PM-05 10 17 33 24 10 3 3 37 28 143
2008 PM-06 9 19 34 25 13 0 0 38 29 77

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 16 31 35 12 4 1 1 17 47 416
2018 PM-03 8 32 32 11 16 0 0 27 41 37
2018 PM-04 14 32 37 12 4 1 1 17 46 139
2018 PM-05 18 35 36 8 0 2 0 8 55 125
2018 PM-06 17 31 25 19 7 0 1 27 48 72
2017 PM 21 32 32 10 2 1 1 13 54 399
2017 PM-02 11 34 36 11 7 2 0 18 46 45
2017 PM-03 28 28 27 7 3 3 3 11 60 28
2017 PM-04 19 30 34 14 1 2 1 15 50 150
2017 PM-05 26 34 32 4 4 0 1 8 60 112
2017 PM-06 22 35 29 13 2 0 0 15 56 55
2014 PM 32 32 25 6 2 1 1 8 66 432
2014 PM-02 22 41 19 9 6 3 0 16 65 32
2014 PM-03 25 32 32 11 0 0 0 11 57 37
2014 PM-04 39 30 22 5 2 1 1 8 70 149
2014 PM-05 33 32 26 5 3 0 1 9 65 129
2014 PM-06 29 32 29 5 1 0 3 7 63 75
2011 PM 30 30 27 8 2 1 1 11 61 454
2011 PM-02 28 23 35 8 5 3 0 13 51 40
2011 PM-03 34 34 14 11 3 0 3 15 71 35
2011 PM-04 36 31 26 4 2 1 1 6 68 163
2011 PM-05 23 33 30 8 2 1 2 11 58 142
2011 PM-06 32 28 25 13 1 0 0 15 60 68
2008 PM 26 32 29 6 4 2 1 10 60 487
2008 PM-02 28 26 31 10 3 2 0 14 54 58
2008 PM-03 18 23 30 5 13 8 5 20 46 40
2008 PM-04 29 32 30 6 2 1 0 8 62 160
2008 PM-05 23 37 28 6 3 2 1 9 62 143
2008 PM-06 28 32 31 5 4 0 0 9 60 78

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 8 21 42 23 6 0 0 29 29 413
2018 PM-03 0 14 24 38 24 0 0 62 14 37
2018 PM-04 7 14 43 29 7 0 0 36 21 137
2018 PM-05 7 23 47 19 2 2 0 21 31 124
2018 PM-06 13 35 38 14 1 0 0 15 47 72
2017 PM 9 24 39 20 5 1 1 25 35 398
2017 PM-02 4 13 46 20 13 2 0 35 18 45
2017 PM-03 14 21 23 24 10 3 3 37 37 28
2017 PM-04 7 17 42 27 5 2 1 33 24 150
2017 PM-05 11 27 46 13 3 0 1 16 38 112
2017 PM-06 13 52 22 11 2 0 0 13 65 54
2014 PM 9 26 36 22 6 0 0 28 35 431
2014 PM-02 3 32 19 34 9 3 0 45 36 32
2014 PM-03 8 19 34 28 11 0 0 39 28 36
2014 PM-04 9 19 34 29 8 1 1 38 28 149
2014 PM-05 8 26 43 19 4 0 0 23 34 129
2014 PM-06 16 39 33 12 0 0 0 12 55 75
2011 PM 15 23 39 17 5 0 1 22 39 451
2011 PM-02 18 33 25 15 8 3 0 23 51 40
2011 PM-03 20 17 43 11 3 0 6 15 39 35
2011 PM-04 15 20 36 24 5 0 1 29 35 162
2011 PM-05 11 27 42 14 4 1 1 18 39 141
2011 PM-06 16 24 45 10 4 0 0 15 40 67
2008 PM 10 27 40 17 5 1 1 22 38 488
2008 PM-02 9 26 38 12 14 2 0 26 35 58
2008 PM-03 5 25 25 30 13 0 3 44 31 40
2008 PM-04 9 20 44 23 3 1 0 26 29 161
2008 PM-05 10 25 46 14 2 1 1 16 36 143
2008 PM-06 13 47 31 9 0 0 0 9 60 78

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 18 27 28 18 6 1 2 25 46 414
2018 PM-03 5 8 19 43 14 0 11 64 15 37
2018 PM-04 12 28 31 17 9 1 1 27 41 138
2018 PM-05 22 32 23 15 4 3 1 20 56 124
2018 PM-06 26 29 33 8 1 0 1 10 56 72
2017 PM 21 31 25 14 5 2 2 19 54 398
2017 PM-02 11 31 22 16 13 2 4 32 45 45
2017 PM-03 21 14 30 17 10 3 3 30 37 28
2017 PM-04 17 24 33 16 4 4 2 22 43 149
2017 PM-05 26 38 19 11 5 0 2 16 65 112
2017 PM-06 29 44 16 9 0 0 2 9 74 55
2014 PM 21 34 25 12 6 1 1 19 56 431
2014 PM-02 16 32 16 25 9 3 0 35 49 32
2014 PM-03 8 29 28 16 16 3 0 33 39 37
2014 PM-04 20 29 30 12 5 2 2 17 52 149
2014 PM-05 25 35 23 12 5 0 1 17 61 128
2014 PM-06 25 41 20 7 5 0 1 12 67 75
2011 PM 20 28 31 13 4 1 2 18 50 454
2011 PM-02 25 20 25 25 3 3 0 28 46 40
2011 PM-03 17 34 20 11 6 3 9 19 58 35
2011 PM-04 23 23 35 12 5 1 1 18 47 163
2011 PM-05 15 34 31 11 4 1 4 16 51 142
2011 PM-06 24 31 31 12 3 0 0 15 54 68
2008 PM 11 20 35 23 7 2 3 31 32 488
2008 PM-02 5 14 36 31 9 0 5 42 20 58
2008 PM-03 5 13 15 40 18 3 8 64 19 40
2008 PM-04 16 14 36 24 7 2 1 31 31 161
2008 PM-05 9 21 41 16 6 3 3 23 32 143
2008 PM-06 9 35 33 19 1 3 0 21 45 78

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 8 24 31 25 8 1 3 34 34 416
2018 PM-03 8 24 19 22 16 0 11 42 36 37
2018 PM-04 4 23 33 25 10 1 4 37 29 139
2018 PM-05 9 26 28 28 6 2 1 35 36 125
2018 PM-06 14 19 44 19 1 0 1 21 34 72
2017 PM 11 25 29 23 9 2 2 33 37 398
2017 PM-02 11 16 20 31 13 4 4 49 30 45
2017 PM-03 16 21 42 10 3 0 7 15 40 28
2017 PM-04 7 18 30 30 11 2 1 42 27 150
2017 PM-05 13 28 29 21 7 1 1 29 42 111
2017 PM-06 15 42 24 13 5 2 0 19 57 55
2014 PM 11 25 29 23 9 1 2 33 37 432
2014 PM-02 12 25 31 19 9 3 0 29 39 32
2014 PM-03 19 19 27 20 13 0 3 34 39 37
2014 PM-04 9 21 28 31 7 2 2 40 31 149
2014 PM-05 9 31 29 21 9 0 2 31 40 129
2014 PM-06 13 23 36 19 8 0 1 27 36 75
2011 PM 13 22 36 20 5 2 2 26 36 453
2011 PM-02 15 10 48 23 0 3 3 24 26 40
2011 PM-03 17 43 11 14 11 0 3 26 62 35
2011 PM-04 10 18 37 26 6 1 2 32 29 163
2011 PM-05 13 21 38 16 4 4 4 22 37 141
2011 PM-06 15 25 37 19 3 1 0 22 40 68
2008 PM 18 26 32 13 4 3 2 19 47 486
2008 PM-02 21 32 30 11 4 2 2 15 55 57
2008 PM-03 13 23 28 20 8 5 5 31 39 40
2008 PM-04 21 25 33 13 3 4 1 16 49 160
2008 PM-05 17 24 32 12 6 6 4 19 45 143
2008 PM-06 13 31 36 17 4 0 0 21 44 78

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 13 29 38 14 3 2 1 17 44 416
2018 PM-03 5 35 27 19 8 0 5 29 43 37
2018 PM-04 14 24 40 17 2 2 1 19 40 139
2018 PM-05 14 35 34 13 2 2 1 15 50 125
2018 PM-06 13 33 40 10 4 0 0 14 46 72
2017 PM 21 30 33 9 3 2 1 12 53 398
2017 PM-02 15 24 41 11 7 2 0 18 40 45
2017 PM-03 17 35 34 3 3 0 7 7 56 28
2017 PM-04 21 30 30 13 2 3 1 16 53 150
2017 PM-05 21 32 36 4 4 2 1 8 55 111
2017 PM-06 24 33 33 5 4 0 2 9 57 55
2014 PM 24 28 32 10 4 1 0 14 53 432
2014 PM-02 22 22 22 25 6 3 0 32 45 32
2014 PM-03 28 21 35 13 0 0 3 14 50 37
2014 PM-04 21 32 32 9 3 2 1 12 55 149
2014 PM-05 27 23 34 10 5 0 0 15 50 129
2014 PM-06 27 37 27 5 4 0 0 9 64 75
Top of Page

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 22 38 15 10 6 6 4 67 17 419
2018 PM-03 27 38 8 3 3 19 3 83 7 37
2018 PM-04 18 38 14 13 4 7 5 64 20 138
2018 PM-05 24 34 17 9 6 6 6 65 16 126
2018 PM-06 25 44 15 4 10 3 0 70 14 73
2017 PM 28 33 12 10 6 7 4 68 18 400
2017 PM-02 37 31 7 11 6 6 2 74 19 46
2017 PM-03 37 21 10 10 14 7 0 63 26 28
2017 PM-04 23 34 16 9 5 6 7 66 16 150
2017 PM-05 27 29 13 12 7 7 4 64 21 112
2017 PM-06 31 44 7 7 5 4 2 79 13 55
2014 PM 28 31 14 12 6 4 4 65 20 432
2014 PM-02 31 38 19 9 3 0 0 69 12 32
2014 PM-03 26 29 19 18 5 3 0 56 24 38
2014 PM-04 28 26 17 12 6 4 7 61 20 148
2014 PM-05 34 27 9 12 8 6 5 69 22 129
2014 PM-06 21 44 9 13 5 3 4 70 20 75

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 50 31 8 6 4 0 0 82 10 420
2018 PM-03 49 30 14 5 3 0 0 78 8 37
2018 PM-04 50 30 10 6 3 1 0 80 9 139
2018 PM-05 51 33 7 4 4 1 1 85 8 126
2018 PM-06 58 27 3 5 7 0 0 85 12 73
2017 PM 50 31 7 7 5 0 0 81 12 400
2017 PM-02 46 34 7 6 6 0 0 80 13 46
2017 PM-03 51 21 10 7 10 0 0 72 17 28
2017 PM-04 48 34 7 6 5 0 0 81 11 150
2017 PM-05 48 29 10 7 4 1 0 79 12 112
2017 PM-06 64 27 0 7 2 0 0 91 9 55
2014 PM 46 32 11 6 4 0 0 78 10 433
2014 PM-02 37 38 16 6 3 0 0 75 9 32
2014 PM-03 39 29 13 11 5 3 0 70 17 38
2014 PM-04 44 34 12 5 4 1 0 78 9 149
2014 PM-05 50 29 11 5 5 0 0 79 10 129
2014 PM-06 49 31 9 7 3 0 1 81 9 75

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 11 25 19 15 6 18 6 47 28 419
2018 PM-03 16 11 19 22 5 24 3 37 37 37
2018 PM-04 9 19 19 14 7 26 6 41 32 139
2018 PM-05 10 27 18 14 6 16 10 49 26 125
2018 PM-06 11 44 19 10 7 4 5 61 18 73
2017 PM 9 26 16 16 7 19 5 47 31 400
2017 PM-02 17 15 14 17 9 19 9 45 36 46
2017 PM-03 13 10 14 14 10 28 10 38 40 28
2017 PM-04 6 31 14 18 5 23 4 50 31 150
2017 PM-05 9 20 20 20 10 17 4 37 37 112
2017 PM-06 9 47 18 9 7 5 4 62 18 55
2014 PM 7 23 23 15 12 16 4 38 34 431
2014 PM-02 3 22 35 16 9 12 3 29 29 32
2014 PM-03 8 16 26 10 22 13 5 29 39 38
2014 PM-04 7 20 19 20 12 18 3 34 41 149
2014 PM-05 9 24 19 12 12 20 5 43 32 128
2014 PM-06 8 34 26 12 7 12 1 48 22 74

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 56 31 7 5 1 0 0 87 6 419
2018 PM-03 68 22 8 3 0 0 0 89 3 37
2018 PM-04 53 32 7 6 1 0 0 85 8 139
2018 PM-05 57 33 5 5 1 0 0 90 6 125
2018 PM-06 60 30 3 4 3 0 0 90 7 73
2017 PM 48 39 6 6 2 0 0 86 8 399
2017 PM-02 57 30 0 11 2 0 0 87 13 46
2017 PM-03 55 35 0 3 7 0 0 90 10 28
2017 PM-04 46 41 7 4 2 0 0 87 6 150
2017 PM-05 44 40 8 7 2 0 0 83 9 112
2017 PM-06 48 39 6 6 2 0 0 87 7 54
2014 PM 45 38 10 5 2 0 0 83 7 433
2014 PM-02 37 50 9 3 0 0 0 88 3 32
2014 PM-03 31 42 22 5 0 0 0 73 5 38
2014 PM-04 47 37 11 3 1 1 0 85 4 149
2014 PM-05 48 30 11 8 3 0 0 78 11 129
2014 PM-06 45 44 3 5 3 0 0 89 8 75

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 45 41 7 5 1 1 0 87 6 420
2018 PM-03 38 46 5 11 0 0 0 84 11 37
2018 PM-04 45 41 9 4 1 1 0 87 4 139
2018 PM-05 51 38 5 4 2 1 0 90 6 126
2018 PM-06 48 42 5 1 3 0 0 90 4 73
Top of Page

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 40 36 10 8 5 0 1 76 13 420
2018 PM-03 41 38 11 5 3 0 3 81 8 37
2018 PM-04 40 42 6 8 3 0 0 83 11 139
2018 PM-05 40 33 11 6 7 0 2 75 14 126
2018 PM-06 36 34 11 11 7 0 1 71 18 73
2017 PM 41 38 9 7 4 1 0 80 11 400
2017 PM-02 41 36 10 4 6 2 0 79 11 46
2017 PM-03 31 48 10 7 3 0 0 79 10 28
2017 PM-04 44 37 11 5 3 0 0 81 8 150
2017 PM-05 44 35 7 9 3 2 0 81 12 112
2017 PM-06 29 45 7 13 4 0 2 76 17 55
2014 PM 41 36 12 8 3 1 0 78 11 433
2014 PM-02 28 47 22 3 0 0 0 75 3 32
2014 PM-03 37 40 8 10 5 0 0 77 16 38
2014 PM-04 46 32 9 7 4 1 0 80 12 149
2014 PM-05 46 32 11 8 2 2 1 79 10 129
2014 PM-06 31 44 13 9 3 0 0 75 12 75
2011 PM 34 39 10 12 4 1 0 73 16 454
2011 PM-02 43 40 10 5 0 3 0 85 5 40
2011 PM-03 31 46 6 11 6 0 0 77 17 35
2011 PM-04 33 36 12 13 4 2 0 70 18 163
2011 PM-05 32 43 10 10 4 0 1 76 14 142
2011 PM-06 32 34 10 19 4 0 0 66 24 68
2008 PM 31 36 13 11 8 1 0 67 19 489
2008 PM-02 31 34 21 3 9 2 0 67 12 58
2008 PM-03 48 28 10 10 5 0 0 75 15 40
2008 PM-04 30 32 17 12 8 1 1 63 20 161
2008 PM-05 29 40 9 10 10 1 0 70 21 144
2008 PM-06 28 42 9 15 5 0 0 71 21 78

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 46 36 10 3 3 1 1 83 6 419
2018 PM-03 46 35 19 0 0 0 0 81 0 37
2018 PM-04 49 35 9 1 4 1 1 85 5 138
2018 PM-05 43 39 7 3 4 2 2 85 7 126
2018 PM-06 44 34 11 3 5 3 0 80 8 73
2017 PM 47 35 9 4 3 1 0 84 7 399
2017 PM-02 56 30 5 4 4 0 0 86 9 46
2017 PM-03 42 37 14 0 7 0 0 79 7 28
2017 PM-04 50 39 5 4 2 1 0 89 6 150
2017 PM-05 46 32 12 5 2 4 0 81 7 111
2017 PM-06 35 38 13 7 5 0 2 74 13 55
2014 PM 48 28 15 3 3 3 0 78 6 433
2014 PM-02 25 41 25 6 3 0 0 66 9 32
2014 PM-03 50 18 16 10 3 3 0 70 13 38
2014 PM-04 49 28 13 2 4 4 0 80 6 149
2014 PM-05 51 29 12 2 1 5 1 84 2 129
2014 PM-06 47 27 19 3 4 1 0 74 7 75
2011 PM 44 33 11 7 2 2 0 79 10 454
2011 PM-02 40 38 15 5 0 3 0 79 5 40
2011 PM-03 40 26 20 14 0 0 0 66 14 35
2011 PM-04 44 33 9 9 2 4 0 80 11 163
2011 PM-05 44 36 6 5 5 3 1 83 10 142
2011 PM-06 41 32 19 6 1 0 0 74 7 68
2008 PM 41 32 11 7 6 3 0 75 13 488
2008 PM-02 41 28 19 3 5 2 2 71 9 58
2008 PM-03 49 28 10 3 5 5 0 81 8 39
2008 PM-04 38 33 13 6 5 4 1 75 12 161
2008 PM-05 38 37 6 9 8 3 0 76 17 144
2008 PM-06 51 28 8 9 4 0 0 79 13 78

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 42 38 9 6 5 0 0 80 10 418
2018 PM-03 35 32 16 11 3 0 3 69 14 37
2018 PM-04 46 37 9 5 3 1 0 83 8 138
2018 PM-05 43 37 9 6 5 0 1 81 10 125
2018 PM-06 42 38 7 5 7 0 0 81 12 73
2017 PM 45 37 8 6 4 1 0 82 10 400
2017 PM-02 45 36 5 5 6 2 0 84 11 46
2017 PM-03 38 37 7 10 7 0 0 76 17 28
2017 PM-04 45 40 8 4 3 0 0 85 7 150
2017 PM-05 46 35 9 6 3 1 0 82 9 112
2017 PM-06 44 29 11 7 7 2 0 74 15 55
2014 PM 45 33 12 6 3 1 0 79 9 433
2014 PM-02 31 41 19 9 0 0 0 72 9 32
2014 PM-03 44 31 11 10 3 0 0 76 13 38
2014 PM-04 43 36 11 6 3 1 0 80 9 149
2014 PM-05 52 26 12 5 2 2 1 80 8 129
2014 PM-06 41 35 13 5 5 0 0 76 11 75
2011 PM 41 37 11 8 2 1 0 79 10 454
2011 PM-02 48 33 13 5 0 3 0 82 5 40
2011 PM-03 37 29 17 17 0 0 0 66 17 35
2011 PM-04 37 39 13 7 2 1 0 77 10 163
2011 PM-05 43 37 8 8 3 1 0 81 11 142
2011 PM-06 41 41 9 6 3 0 0 82 9 68
2008 PM 38 34 12 10 5 1 0 73 15 489
2008 PM-02 34 36 14 10 3 0 2 72 14 58
2008 PM-03 45 35 15 5 0 0 0 80 5 40
2008 PM-04 37 34 12 9 6 1 1 73 15 161
2008 PM-05 38 33 11 10 7 1 0 71 17 144
2008 PM-06 38 37 6 15 3 0 0 76 18 78

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 60 26 8 3 3 0 0 86 6 418
2018 PM-03 59 14 16 8 3 0 0 73 11 37
2018 PM-04 63 29 4 1 3 0 0 92 4 138
2018 PM-05 60 28 5 3 3 0 1 89 6 126
2018 PM-06 57 24 14 1 4 0 0 81 6 72
2017 PM 59 25 6 4 4 1 0 85 9 399
2017 PM-02 58 29 2 4 6 0 0 87 11 46
2017 PM-03 62 24 0 3 10 0 0 86 14 28
2017 PM-04 61 27 7 2 2 1 0 89 4 150
2017 PM-05 61 21 8 4 4 2 0 83 8 111
2017 PM-06 49 27 5 11 5 2 0 78 17 55

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 48 32 9 6 4 0 0 81 10 419
2018 PM-03 49 30 14 5 3 0 0 78 8 37
2018 PM-04 53 33 4 6 4 0 0 86 10 139
2018 PM-05 47 32 10 6 4 0 1 80 10 125
2018 PM-06 44 34 11 5 5 0 0 78 11 73
2017 PM 54 28 7 6 5 0 0 82 11 400
2017 PM-02 65 20 4 2 9 0 0 85 11 46
2017 PM-03 55 31 3 0 10 0 0 86 10 28
2017 PM-04 55 31 7 4 3 0 0 86 7 150
2017 PM-05 55 25 11 6 4 0 0 80 10 112
2017 PM-06 45 24 7 18 5 0 0 69 24 55
2014 PM 47 32 10 6 3 1 0 80 9 433
2014 PM-02 40 38 16 6 0 0 0 78 6 32
2014 PM-03 44 30 8 16 3 0 0 74 18 38
2014 PM-04 50 30 11 4 3 2 0 82 8 149
2014 PM-05 52 31 8 5 2 2 0 85 7 129
2014 PM-06 37 37 12 7 7 0 0 75 13 75
Top of Page

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 28 26 21 13 2 2 7 60 16 107
2018 PM-05 32 19 27 14 3 0 5 54 17 37
2018 PM-06 26 31 16 13 2 3 10 65 17 62
2017 PM 19 44 16 6 7 0 8 69 14 88
2017 PM-05 19 36 22 8 9 0 6 59 18 36
2017 PM-06 22 48 11 2 7 0 11 78 10 46
2014 PM 21 37 20 10 1 3 9 66 12 112
2014 PM-05 27 32 24 3 0 3 11 69 3 37
2014 PM-06 20 36 21 12 2 3 6 62 15 64

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 33 36 14 8 3 7 0 73 12 420
2018 PM-03 41 30 11 8 3 8 0 76 12 37
2018 PM-04 32 36 12 9 3 8 0 74 13 139
2018 PM-05 33 34 17 6 2 7 0 72 9 126
2018 PM-06 29 37 11 11 7 5 0 70 19 73
2017 PM 23 42 15 8 6 7 0 69 14 399
2017 PM-02 48 30 13 2 4 2 0 80 7 46
2017 PM-03 30 42 3 14 10 0 0 72 24 28
2017 PM-04 21 41 16 6 5 11 0 69 13 150
2017 PM-05 12 49 17 11 6 6 0 64 18 111
2017 PM-06 22 44 16 9 5 4 0 68 15 55
2014 PM 21 36 21 10 4 7 0 61 16 433
2014 PM-02 19 38 31 3 6 3 0 58 10 32
2014 PM-03 21 39 18 11 5 5 0 63 17 38
2014 PM-04 22 34 19 15 3 6 1 60 19 149
2014 PM-05 19 35 19 12 5 12 0 60 18 129
2014 PM-06 21 40 24 4 4 7 0 66 9 75
2011 PM 20 37 17 11 6 9 0 63 18 454
2011 PM-02 28 33 18 5 5 13 0 69 11 40
2011 PM-03 17 54 11 14 0 3 0 74 15 35
2011 PM-04 17 37 18 11 8 8 0 59 21 163
2011 PM-05 22 31 18 10 6 13 0 60 19 142
2011 PM-06 21 43 13 13 6 4 0 66 20 68

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 29 40 17 8 4 2 0 70 13 420
2018 PM-03 38 41 11 3 5 3 0 81 8 37
2018 PM-04 32 32 22 9 4 1 0 66 12 139
2018 PM-05 25 44 15 10 2 3 0 71 13 126
2018 PM-06 25 44 11 11 10 0 0 68 21 73
2017 PM 22 39 18 11 8 3 0 62 19 399
2017 PM-02 43 35 11 4 4 2 0 80 9 45
2017 PM-03 27 24 21 14 14 0 0 51 28 28
2017 PM-04 19 44 17 8 7 4 0 66 16 150
2017 PM-05 16 40 17 18 8 1 0 57 26 112
2017 PM-06 20 36 24 13 5 2 0 57 19 55
2014 PM 17 38 24 12 6 2 0 57 18 433
2014 PM-02 22 28 34 6 9 0 0 50 16 32
2014 PM-03 18 31 31 13 6 0 0 50 19 38
2014 PM-04 19 36 26 14 3 2 1 56 18 149
2014 PM-05 15 39 20 14 8 4 0 56 23 129
2014 PM-06 19 47 17 7 8 3 0 67 15 75
2011 PM 13 36 23 16 8 3 0 51 25 454
2011 PM-02 18 33 28 8 10 5 0 53 18 40
2011 PM-03 11 49 9 23 9 0 0 60 31 35
2011 PM-04 14 33 26 15 9 3 0 49 25 163
2011 PM-05 12 33 24 18 8 5 0 47 27 142
2011 PM-06 13 40 24 15 7 1 0 54 22 68
2008 PM 21 40 19 10 7 3 0 63 18 486
2008 PM-02 19 41 26 9 3 0 2 61 12 58
2008 PM-03 28 41 18 5 3 5 0 73 8 39
2008 PM-04 19 37 19 11 8 6 1 60 20 159
2008 PM-05 21 40 17 8 10 3 0 63 19 144
2008 PM-06 23 44 17 12 5 0 0 67 17 78

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 18 39 20 14 3 5 0 61 18 417
2018 PM-03 28 42 11 8 6 3 3 74 15 36
2018 PM-04 20 37 21 12 4 6 0 61 17 138
2018 PM-05 13 43 22 14 2 6 0 59 17 125
2018 PM-06 15 36 19 21 5 4 0 53 27 73
2017 PM 13 36 24 14 7 6 0 52 23 399
2017 PM-02 30 34 22 6 4 2 0 66 11 46
2017 PM-03 20 28 17 14 17 3 0 49 33 28
2017 PM-04 12 39 23 13 5 8 0 56 19 150
2017 PM-05 6 37 25 16 8 8 0 47 26 111
2017 PM-06 11 29 27 22 9 2 0 41 31 55
2014 PM 11 34 24 16 9 6 0 48 26 433
2014 PM-02 12 37 31 10 9 0 0 50 19 32
2014 PM-03 16 26 34 16 6 3 0 43 22 38
2014 PM-04 12 32 20 20 11 5 0 46 33 149
2014 PM-05 9 33 23 15 10 9 0 46 28 129
2014 PM-06 11 43 21 11 7 8 0 58 19 75
2011 PM 7 33 24 23 8 6 0 43 32 453
2011 PM-02 10 33 23 20 8 8 0 46 30 40
2011 PM-03 9 31 31 23 6 0 0 40 29 35
2011 PM-04 7 36 25 20 9 4 0 44 31 163
2011 PM-05 4 31 22 26 8 9 0 39 37 142
2011 PM-06 9 34 24 19 6 7 0 47 27 67
2008 PM 10 37 26 13 6 8 0 51 21 486
2008 PM-02 10 40 26 12 3 9 0 55 17 58
2008 PM-03 23 28 23 10 5 10 0 57 17 39
2008 PM-04 8 38 27 13 6 7 0 50 21 161
2008 PM-05 6 35 26 15 8 9 0 46 26 144
2008 PM-06 11 46 24 12 4 4 0 59 16 76

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 17 42 18 15 5 3 0 61 21 420
2018 PM-03 24 49 8 14 3 3 0 75 17 37
2018 PM-04 23 35 19 14 6 2 0 59 21 139
2018 PM-05 13 40 20 17 4 6 0 56 23 126
2018 PM-06 10 51 16 21 3 0 0 60 23 73
2017 PM 15 44 18 14 6 2 0 60 21 399
2017 PM-02 24 46 13 13 2 2 0 71 15 46
2017 PM-03 27 31 21 7 14 0 0 58 21 28
2017 PM-04 15 43 19 12 7 3 0 60 20 150
2017 PM-05 9 46 19 18 6 3 0 56 25 112
2017 PM-06 11 50 17 19 4 0 0 61 22 54
2014 PM 14 37 18 17 11 3 0 53 29 431
2014 PM-02 19 28 28 13 12 0 0 47 25 32
2014 PM-03 10 42 18 16 14 0 0 52 30 38
2014 PM-04 15 38 17 15 12 3 0 55 28 148
2014 PM-05 14 29 17 25 10 5 0 45 37 128
2014 PM-06 13 48 17 8 9 4 0 64 18 75
2011 PM 12 38 16 22 10 2 0 51 33 453
2011 PM-02 13 38 15 18 8 10 0 56 28 40
2011 PM-03 9 40 14 23 14 0 0 49 37 35
2011 PM-04 13 33 19 23 11 0 0 47 34 163
2011 PM-05 9 39 15 23 11 3 0 49 36 142
2011 PM-06 16 43 16 18 3 3 0 62 22 67
2008 PM 16 39 18 18 9 1 0 55 27 489
2008 PM-02 14 41 22 16 7 0 0 55 22 58
2008 PM-03 25 43 8 20 3 3 0 69 23 40
2008 PM-04 16 35 20 17 11 1 0 52 28 161
2008 PM-05 13 39 15 22 11 0 0 51 33 144
2008 PM-06 18 40 26 12 5 0 0 58 17 78
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 29 54 11 5 1 1 0 83 6 420
2018 PM-03 35 59 5 0 0 0 0 95 0 37
2018 PM-04 31 50 12 5 2 0 0 81 7 139
2018 PM-05 26 56 10 7 0 2 0 83 7 126
2018 PM-06 26 49 16 7 1 0 0 75 8 73
2017 PM 28 47 14 9 2 0 0 75 10 398
2017 PM-02 38 49 9 4 0 0 0 87 4 45
2017 PM-03 34 45 14 0 7 0 0 79 7 28
2017 PM-04 31 45 15 8 1 0 0 75 9 150
2017 PM-05 21 51 14 11 3 0 0 73 13 111
2017 PM-06 22 47 15 16 0 0 0 69 16 55
2014 PM 23 48 15 10 2 2 0 73 11 433
2014 PM-02 22 38 28 9 3 0 0 59 12 32
2014 PM-03 23 57 10 9 0 0 0 81 9 38
2014 PM-04 24 48 14 9 1 4 0 74 11 149
2014 PM-05 26 48 14 10 2 1 0 74 12 129
2014 PM-06 21 47 16 11 3 3 0 70 14 75
2011 PM 16 49 15 13 4 2 0 66 18 453
2011 PM-02 23 45 10 13 5 5 0 71 18 40
2011 PM-03 11 60 17 3 9 0 0 71 11 35
2011 PM-04 18 48 15 13 4 1 0 67 18 162
2011 PM-05 13 47 18 16 4 3 0 62 20 142
2011 PM-06 19 47 12 16 4 1 0 67 21 68

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 44 41 6 4 3 1 2 87 7 419
2018 PM-03 41 38 8 5 3 3 3 83 9 37
2018 PM-04 39 46 7 4 1 1 1 87 6 138
2018 PM-05 46 37 6 5 2 1 3 87 7 126
2018 PM-06 56 36 3 3 3 0 0 92 5 73
2017 PM 43 41 6 4 3 2 1 86 7 399
2017 PM-02 37 50 0 11 2 0 0 86 14 46
2017 PM-03 25 53 7 7 0 0 7 84 8 27
2017 PM-04 42 39 9 3 3 3 1 84 6 150
2017 PM-05 44 41 5 4 5 1 0 86 8 112
2017 PM-06 58 33 4 2 2 0 2 93 4 55
2014 PM 46 38 7 4 3 2 0 86 7 433
2014 PM-02 34 38 6 9 3 9 0 79 14 32
2014 PM-03 34 56 5 0 5 0 0 90 5 38
2014 PM-04 41 40 8 4 3 2 1 84 8 149
2014 PM-05 54 29 9 5 3 1 0 83 8 129
2014 PM-06 55 40 1 4 0 0 0 95 4 75
2011 PM 42 36 9 6 4 2 1 81 10 452
2011 PM-02 44 33 10 5 5 3 0 79 11 39
2011 PM-03 29 54 3 6 6 3 0 85 12 35
2011 PM-04 41 35 13 6 2 2 1 78 9 162
2011 PM-05 47 32 7 6 3 4 1 83 10 142
2011 PM-06 43 41 6 4 6 0 0 84 10 68
2008 PM 42 35 9 7 4 3 1 79 11 489
2008 PM-02 34 34 14 10 2 3 2 73 13 58
2008 PM-03 50 33 10 0 5 0 3 85 5 40
2008 PM-04 39 32 11 10 5 2 1 74 15 161
2008 PM-05 49 30 6 8 3 3 1 83 11 144
2008 PM-06 37 49 6 4 3 1 0 87 6 78

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 41 39 13 3 3 1 0 81 6 415
2018 PM-03 36 56 6 0 3 0 0 92 3 36
2018 PM-04 38 41 17 2 2 0 0 79 4 138
2018 PM-05 44 31 14 6 3 2 0 76 9 125
2018 PM-06 50 35 7 4 3 1 0 86 7 72

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 14 28 20 15 11 11 2 48 29 419
2018 PM-03 19 24 27 14 5 5 5 48 21 37
2018 PM-04 14 25 19 14 14 12 2 46 32 138
2018 PM-05 9 29 21 20 10 10 2 42 34 126
2018 PM-06 21 34 12 8 10 15 0 65 21 73
2017 PM 12 23 24 12 13 14 1 41 30 399
2017 PM-02 11 22 26 11 13 17 0 40 28 46
2017 PM-03 17 25 25 7 18 7 0 45 27 27
2017 PM-04 12 28 23 13 10 13 1 46 27 150
2017 PM-05 10 18 23 14 17 16 3 34 38 112
2017 PM-06 13 25 22 7 15 18 0 47 27 55
2014 PM 12 24 20 12 13 17 3 46 30 433
2014 PM-02 9 19 28 16 22 6 0 30 40 32
2014 PM-03 5 29 23 8 6 21 8 48 19 38
2014 PM-04 12 26 17 17 9 16 3 47 32 149
2014 PM-05 15 22 18 9 18 18 1 45 33 129
2014 PM-06 16 28 19 5 11 17 4 56 20 75
2011 PM 10 21 20 17 11 18 3 39 36 454
2011 PM-02 8 20 13 23 13 23 3 37 47 40
2011 PM-03 17 20 23 14 9 14 3 45 28 35
2011 PM-04 11 18 18 19 12 19 3 37 39 163
2011 PM-05 8 19 24 15 12 18 3 35 35 142
2011 PM-06 9 34 19 16 6 13 3 51 26 68

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 19 38 19 15 6 2 0 58 22 419
2018 PM-03 19 35 19 16 5 5 0 57 23 37
2018 PM-04 22 37 17 15 7 2 0 60 23 138
2018 PM-05 13 37 25 18 5 2 0 51 24 126
2018 PM-06 25 40 15 14 5 1 0 65 19 73
2017 PM 23 38 17 12 6 4 0 64 19 399
2017 PM-02 28 52 9 9 0 2 0 82 9 46
2017 PM-03 13 38 24 7 14 3 0 53 22 28
2017 PM-04 23 34 17 15 5 6 0 60 22 149
2017 PM-05 21 37 19 13 5 4 1 61 20 112
2017 PM-06 25 44 16 9 5 0 0 69 15 55
2014 PM 20 38 17 16 7 2 0 59 24 433
2014 PM-02 28 35 16 6 12 3 0 65 19 32
2014 PM-03 18 37 21 16 8 0 0 55 24 38
2014 PM-04 19 37 15 19 7 3 0 58 27 149
2014 PM-05 23 35 15 17 9 1 0 59 26 129
2014 PM-06 15 48 19 11 5 1 1 64 17 75
2011 PM 16 41 18 16 7 1 0 58 24 453
2011 PM-02 25 53 13 8 3 0 0 78 10 40
2011 PM-03 11 20 20 31 17 0 0 31 49 35
2011 PM-04 17 37 21 18 7 1 0 54 25 163
2011 PM-05 13 41 18 18 6 4 0 56 25 142
2011 PM-06 15 57 15 6 7 0 0 72 13 67
2008 PM 22 39 19 11 6 3 0 63 17 489
2008 PM-02 21 29 26 14 7 3 0 52 21 58
2008 PM-03 28 43 10 10 3 8 0 76 14 40
2008 PM-04 23 40 19 8 7 2 0 65 15 161
2008 PM-05 23 38 18 12 6 3 0 63 19 144
2008 PM-06 21 42 22 12 3 1 0 64 14 78

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 19 29 18 18 14 2 0 49 32 419
2018 PM-03 27 27 19 16 11 0 0 54 27 37
2018 PM-04 22 24 16 16 19 3 0 48 36 139
2018 PM-05 14 29 22 22 12 2 0 44 34 125
2018 PM-06 22 33 16 12 14 0 3 56 27 73
2017 PM 15 31 14 22 14 3 1 48 38 400
2017 PM-02 22 30 9 30 4 4 0 54 36 46
2017 PM-03 23 24 10 31 10 0 0 48 42 28
2017 PM-04 14 34 11 20 15 3 1 51 37 150
2017 PM-05 11 30 16 20 20 3 2 42 41 112
2017 PM-06 15 29 24 16 9 5 2 47 27 55
2014 PM 14 28 15 24 15 3 1 44 41 433
2014 PM-02 16 22 25 12 19 3 3 40 33 32
2014 PM-03 10 29 21 24 16 0 0 39 40 38
2014 PM-04 17 26 10 25 17 4 1 45 45 149
2014 PM-05 12 29 12 29 14 3 0 43 45 129
2014 PM-06 13 32 21 15 13 3 3 48 30 75
2011 PM 11 32 17 20 17 1 1 44 38 453
2011 PM-02 23 33 13 18 15 0 0 55 33 40
2011 PM-03 6 23 20 23 29 0 0 29 51 35
2011 PM-04 12 28 18 21 20 1 1 40 42 163
2011 PM-05 9 37 15 20 14 3 1 48 36 142
2011 PM-06 12 34 22 16 12 0 3 48 29 67
2008 PM 17 34 12 21 11 3 1 54 33 487
2008 PM-02 9 28 16 24 17 5 2 39 44 58
2008 PM-03 28 35 15 13 3 8 0 68 16 40
2008 PM-04 17 37 11 22 10 2 1 55 34 161
2008 PM-05 17 36 12 19 13 3 0 54 33 142
2008 PM-06 21 32 13 21 10 3 1 55 32 78

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 22 45 19 6 4 4 0 70 11 418
2018 PM-03 27 38 16 5 5 5 3 71 12 37
2018 PM-04 24 43 17 8 5 2 1 69 13 138
2018 PM-05 16 49 22 6 2 6 0 69 8 125
2018 PM-06 32 45 11 3 7 3 0 79 10 73
2017 PM 19 49 19 7 5 3 0 69 11 398
2017 PM-02 22 54 13 6 2 2 0 78 9 46
2017 PM-03 23 45 17 0 7 3 3 74 7 28
2017 PM-04 21 49 17 5 5 3 1 72 10 149
2017 PM-05 13 45 26 10 5 2 0 58 16 111
2017 PM-06 22 51 16 5 4 2 0 74 9 55

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 44 40 8 4 1 3 0 86 6 417
2018 PM-03 54 38 5 0 3 0 0 92 3 37
2018 PM-04 45 39 7 6 1 1 0 86 7 137
2018 PM-05 40 43 6 4 2 3 1 87 7 125
2018 PM-06 47 37 5 4 0 7 0 90 4 73
2017 PM 38 39 13 4 2 4 0 81 6 399
2017 PM-02 48 39 2 7 2 2 0 88 9 46
2017 PM-03 34 38 10 14 3 0 0 72 17 28
2017 PM-04 43 36 14 1 1 5 0 82 3 149
2017 PM-05 28 43 20 4 1 5 0 74 5 112
2017 PM-06 38 40 11 4 2 5 0 83 6 55
2014 PM 37 41 11 3 1 6 0 84 4 433
2014 PM-02 47 38 12 3 0 0 0 84 3 32
2014 PM-03 40 39 10 0 3 8 0 86 3 38
2014 PM-04 36 45 11 4 1 3 0 83 6 149
2014 PM-05 42 32 14 2 2 8 1 80 4 129
2014 PM-06 31 52 8 3 0 7 0 89 3 75

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 41 44 8 4 1 1 0 86 5 418
2018 PM-03 57 35 5 3 0 0 0 92 3 37
2018 PM-04 43 43 10 4 1 0 0 86 4 138
2018 PM-05 32 52 7 6 1 2 0 85 7 125
2018 PM-06 48 37 5 3 3 4 0 89 6 73
2017 PM 32 51 9 4 2 2 0 85 6 397
2017 PM-02 43 44 6 2 2 2 0 89 4 46
2017 PM-03 41 45 7 7 0 0 0 86 7 28
2017 PM-04 34 50 9 3 1 2 0 86 5 149
2017 PM-05 23 57 10 5 3 2 0 82 8 110
2017 PM-06 31 51 13 5 0 0 0 82 5 55
2014 PM 35 44 12 4 2 3 0 82 6 433
2014 PM-02 40 38 19 0 3 0 0 78 3 32
2014 PM-03 35 47 10 3 3 3 0 84 5 38
2014 PM-04 34 46 11 5 1 2 0 82 7 149
2014 PM-05 39 36 14 5 2 3 0 78 8 129
2014 PM-06 31 55 7 0 4 4 0 89 4 75
2011 PM 29 43 13 8 4 4 0 75 12 452
2011 PM-02 33 43 8 10 0 8 0 81 11 40
2011 PM-03 20 49 11 11 6 3 0 71 18 35
2011 PM-04 29 39 14 9 6 2 1 70 16 163
2011 PM-05 27 45 14 5 3 6 0 77 8 141
2011 PM-06 31 46 10 7 1 1 1 80 9 67

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 52 34 11 1 1 0 0 87 3 416
2018 PM-03 64 31 6 0 0 0 0 94 0 36
2018 PM-04 51 34 12 1 1 0 0 85 3 137
2018 PM-05 50 37 11 1 1 0 0 87 2 125
2018 PM-06 56 29 10 3 3 0 0 85 5 73
2017 PM 43 44 8 3 2 0 0 88 5 399
2017 PM-02 57 37 0 4 2 0 0 94 6 46
2017 PM-03 51 35 7 0 7 0 0 86 7 28
2017 PM-04 45 41 9 3 1 0 0 87 4 149
2017 PM-05 32 54 9 3 3 0 0 86 5 112
2017 PM-06 38 47 9 4 0 2 0 87 4 55
2014 PM 42 43 10 3 2 0 0 86 5 431
2014 PM-02 34 50 6 9 0 0 0 84 9 32
2014 PM-03 50 40 8 3 0 0 0 90 3 38
2014 PM-04 41 44 9 3 3 0 0 85 6 147
2014 PM-05 47 39 11 1 2 1 0 87 2 129
2014 PM-06 41 43 9 3 3 1 0 85 5 75
2011 PM 35 42 14 6 2 1 0 78 8 453
2011 PM-02 45 35 10 5 3 3 0 82 8 40
2011 PM-03 26 43 20 9 3 0 0 69 11 35
2011 PM-04 34 44 12 7 3 0 1 78 10 163
2011 PM-05 34 42 18 5 1 1 0 76 6 142
2011 PM-06 37 48 10 3 0 1 0 86 3 67
2008 PM 40 41 11 6 1 1 0 82 7 488
2008 PM-02 31 47 16 5 2 0 0 78 7 58
2008 PM-03 48 38 15 0 0 0 0 85 0 40
2008 PM-04 41 38 9 8 3 1 0 80 11 160
2008 PM-05 42 41 9 7 1 1 0 83 8 144
2008 PM-06 37 51 9 3 0 0 0 88 3 78

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 49 35 11 3 2 0 0 85 5 415
2018 PM-03 54 32 8 3 3 0 0 86 5 37
2018 PM-04 53 33 8 1 3 1 0 87 4 135
2018 PM-05 45 38 13 3 1 0 0 83 4 125
2018 PM-06 53 27 10 5 3 1 0 82 8 73
2017 PM 44 37 13 2 4 1 0 81 6 397
2017 PM-02 55 32 4 7 2 0 0 87 9 44
2017 PM-03 55 21 14 0 10 0 0 76 10 28
2017 PM-04 46 37 10 3 3 1 0 84 6 149
2017 PM-05 36 39 21 2 2 1 0 76 4 112
2017 PM-06 38 45 11 0 5 0 0 84 5 55
2014 PM 36 39 17 4 3 1 0 76 7 433
2014 PM-02 25 56 12 3 3 0 0 81 6 32
2014 PM-03 42 39 16 0 3 0 0 81 3 38
2014 PM-04 34 38 21 3 3 1 0 72 7 149
2014 PM-05 40 37 15 5 3 0 0 78 8 129
2014 PM-06 37 37 13 8 3 1 0 76 11 75
2011 PM 25 43 17 10 4 0 0 69 14 454
2011 PM-02 33 35 18 13 3 0 0 68 15 40
2011 PM-03 17 43 11 14 14 0 0 60 29 35
2011 PM-04 24 44 17 10 4 1 0 68 15 163
2011 PM-05 27 42 20 6 4 0 1 69 11 142
2011 PM-06 22 49 15 13 0 1 0 72 13 68

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 43 40 9 5 2 0 0 83 7 417
2018 PM-03 51 35 8 3 3 0 0 86 5 37
2018 PM-04 46 38 7 6 2 0 0 85 8 138
2018 PM-05 38 48 10 3 2 0 0 86 5 125
2018 PM-06 47 28 11 11 3 0 0 75 14 72
2017 PM 39 42 11 4 3 0 0 82 7 399
2017 PM-02 46 43 2 6 2 0 0 89 9 46
2017 PM-03 51 21 17 7 3 0 0 72 10 28
2017 PM-04 45 37 11 3 3 1 0 83 7 149
2017 PM-05 31 48 14 4 2 0 0 79 6 112
2017 PM-06 29 55 7 4 5 0 0 84 9 55
2014 PM 34 43 15 4 4 1 0 78 7 432
2014 PM-02 25 63 6 3 3 0 0 88 6 32
2014 PM-03 37 47 9 5 3 0 0 84 8 38
2014 PM-04 34 40 17 3 5 1 0 74 8 149
2014 PM-05 36 40 18 4 2 1 0 76 6 128
2014 PM-06 33 44 11 5 5 0 1 78 11 75
2011 PM 22 47 17 11 3 0 0 69 14 454
2011 PM-02 28 40 18 13 3 0 0 68 15 40
2011 PM-03 20 46 9 11 14 0 0 66 26 35
2011 PM-04 21 48 15 12 2 0 0 70 15 163
2011 PM-05 21 45 23 10 1 1 0 67 11 142
2011 PM-06 21 53 15 10 1 0 0 74 12 68
2008 PM 36 41 12 8 3 0 0 77 11 489
2008 PM-02 31 40 12 10 5 2 0 72 16 58
2008 PM-03 53 38 10 0 0 0 0 90 0 40
2008 PM-04 34 42 12 7 5 1 0 76 12 161
2008 PM-05 37 38 13 11 1 0 0 75 13 144
2008 PM-06 35 47 12 4 3 0 0 82 6 78

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 47 27 13 8 3 1 0 75 11 418
2018 PM-03 41 30 19 8 3 0 0 70 11 37
2018 PM-04 54 23 9 8 4 1 1 79 12 138
2018 PM-05 44 31 16 9 0 0 0 75 9 125
2018 PM-06 45 26 12 7 7 1 1 73 14 73
2017 PM 41 28 14 6 5 5 1 73 12 398
2017 PM-02 45 28 14 6 4 2 0 75 11 46
2017 PM-03 55 14 14 10 7 0 0 69 17 28
2017 PM-04 47 28 11 5 3 5 0 79 9 149
2017 PM-05 37 28 13 6 8 7 1 70 15 112
2017 PM-06 24 37 24 6 2 6 2 66 8 54
2014 PM 37 30 15 8 5 4 1 71 14 432
2014 PM-02 34 38 13 6 6 0 3 74 13 32
2014 PM-03 50 29 9 10 3 0 0 78 13 38
2014 PM-04 35 32 15 7 6 5 1 70 14 148
2014 PM-05 39 27 16 7 5 6 0 70 12 129
2014 PM-06 32 32 16 8 7 3 3 68 16 75
2011 PM 31 30 16 12 7 4 0 64 19 454
2011 PM-02 28 28 15 18 8 5 0 58 26 40
2011 PM-03 31 34 11 3 17 3 0 68 21 35
2011 PM-04 34 28 17 13 6 2 1 64 19 163
2011 PM-05 31 29 17 11 6 6 0 64 18 142
2011 PM-06 24 38 15 12 4 6 1 67 17 68
2008 PM 36 25 14 10 7 7 1 66 18 487
2008 PM-02 33 26 14 11 9 7 0 64 21 57
2008 PM-03 50 20 5 13 0 10 3 80 14 40
2008 PM-04 34 26 13 11 8 8 0 66 20 160
2008 PM-05 35 24 15 10 7 8 1 65 19 144
2008 PM-06 36 28 22 6 4 3 1 67 11 78
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 PM 34 35 31 420
2018 PM-03 41 35 24 37
2018 PM-04 27 42 30 139
2018 PM-05 32 33 35 126
2018 PM-06 42 26 32 73
2017 PM 33 33 34 400
2017 PM-02 26 33 41 46
2017 PM-03 42 34 24 28
2017 PM-04 26 40 34 150
2017 PM-05 41 27 32 112
2017 PM-06 40 22 38 55
2014 PM 34 32 33 432
2014 PM-02 31 41 28 32
2014 PM-03 37 31 32 38
2014 PM-04 31 32 38 149
2014 PM-05 34 32 34 128
2014 PM-06 41 31 28 75
2011 PM 37 29 34 454
2011 PM-02 30 28 43 40
2011 PM-03 46 26 29 35
2011 PM-04 35 32 33 163
2011 PM-05 37 27 36 142
2011 PM-06 38 29 32 68

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 PM 16 42 28 4 3 8 141
2018 PM-03 7 40 40 0 7 7 15
2018 PM-04 11 47 24 8 3 8 38
2018 PM-05 15 58 15 3 0 10 40
2018 PM-06 23 27 40 3 3 3 30
2017 PM 10 38 27 8 7 9 133
2017 PM-02 8 32 24 0 27 8 12
2017 PM-03 8 50 25 8 0 8 12
2017 PM-04 10 36 23 13 11 8 39
2017 PM-05 9 39 35 9 2 6 46
2017 PM-06 18 36 18 5 5 18 22
2014 PM 7 43 27 12 9999 11 149
2014 PM-02 0 40 30 20 9999 10 10
2014 PM-03 0 57 29 0 9999 14 14
2014 PM-04 2 44 19 15 9999 20 46
2014 PM-05 9 44 30 9 9999 7 43
2014 PM-06 16 32 32 13 9999 6 31
2011 PM 14 38 34 8 9999 5 166
2011 PM-02 8 42 33 0 9999 17 12
2011 PM-03 6 56 19 13 9999 6 16
2011 PM-04 11 47 26 11 9999 5 57
2011 PM-05 17 29 42 8 9999 4 52
2011 PM-06 27 23 42 4 9999 4 26
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 11 89 419
2018 PM-03 19 81 37
2018 PM-04 9 91 139
2018 PM-05 8 92 126
2018 PM-06 13 88 72

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 PM 49 45
2018 PM-04 62 13

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 PM 69 45

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 PM 0 45
2018 PM-04 0 13
2018 PM-05 0 10

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 PM 38 45

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 PM 40 45
2018 PM-04 38 13

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 PM 40 45

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 PM 40 45
2018 PM-04 38 13

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 PM 29 45

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 PM 58 45

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 PM 29 45
2018 PM-04 46 13

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic
(%)
Total responses
2018 PM 0 45
2018 PM-04 0 13
2018 PM-05 0 10

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 PM 53 45
2018 PM-04 38 13
2018 PM-05 50 10

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Demographic
(%)
Total responses
2018 PM 20 45

Question 50m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic
(%)
Total responses
2018 PM 31 45

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 PM 58 45
2018 PM-05 50 10

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2018 PM 38 45
2018 PM-04 38 13

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 PM 20 45

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 PM 16 45

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 PM 18 45

Question 51h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 PM 13 45

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 PM 22 45

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 PM 14 44

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 PM 18 44

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 PM 11 44

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic
(%)
Total responses
2018 PM 11 44
2018 PM-05 0 10

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 PM 11 44

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 PM 11 44

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 PM 18 44

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 PM 18 44

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 PM 14 44
2018 PM-04 0 13

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 PM 57 44

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 PM 55 44
2018 PM-04 62 13

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 PM 20 44

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 11 17 20 8 5 34 6 46 20 417
2018 PM-03 19 19 16 8 3 27 8 58 17 37
2018 PM-04 9 12 22 7 5 36 8 39 21 138
2018 PM-05 10 22 17 9 3 33 5 53 19 126
2018 PM-06 11 18 17 7 10 35 3 47 27 72
2017 PM 11 18 17 6 6 35 8 49 22 399
2017 PM-02 17 19 18 4 4 30 6 58 14 46
2017 PM-03 16 14 17 3 14 28 7 46 27 28
2017 PM-04 9 23 16 4 5 36 7 56 16 149
2017 PM-05 6 12 15 12 8 37 11 34 37 112
2017 PM-06 16 16 18 2 4 38 5 58 10 55
2014 PM 9 14 16 7 6 40 9 45 24 432
2014 PM-02 12 22 22 6 3 25 9 52 14 32
2014 PM-03 10 23 11 3 3 47 3 67 10 38
2014 PM-04 9 9 17 9 5 42 9 36 28 149
2014 PM-05 7 13 13 7 8 41 10 42 31 128
2014 PM-06 9 19 15 7 5 35 11 51 22 75

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 29 37 18 5 2 9 0 73 8 418
2018 PM-03 49 35 5 3 0 8 0 91 3 37
2018 PM-04 28 37 19 6 1 9 0 71 8 139
2018 PM-05 23 38 20 5 3 10 1 69 9 125
2018 PM-06 30 40 12 4 4 10 0 77 9 73
2017 PM 25 36 17 5 3 12 1 70 10 398
2017 PM-02 32 39 16 4 4 4 0 74 9 46
2017 PM-03 34 35 3 7 7 14 0 80 16 28
2017 PM-04 26 33 18 7 2 14 1 69 10 149
2017 PM-05 16 38 20 4 4 17 1 65 11 111
2017 PM-06 31 36 18 4 2 7 2 74 6 55
2014 PM 21 32 19 6 3 18 1 66 11 432
2014 PM-02 25 28 22 6 0 16 3 65 8 32
2014 PM-03 18 42 11 3 0 26 0 81 4 38
2014 PM-04 19 28 20 7 3 20 3 60 14 149
2014 PM-05 18 34 20 5 3 18 1 64 11 128
2014 PM-06 28 31 17 7 4 13 0 68 12 75
2011 PM 21 41 17 9 3 9 0 68 13 453
2011 PM-02 23 43 13 8 0 15 0 76 9 40
2011 PM-03 26 34 26 6 3 6 0 64 9 35
2011 PM-04 23 38 13 14 4 7 0 66 19 163
2011 PM-05 18 40 19 6 4 12 1 67 11 141
2011 PM-06 16 53 21 3 0 7 0 75 3 68
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 7 93 414
2018 PM-02 16 84 32
2018 PM-04 5 95 138
2018 PM-05 5 95 124
2018 PM-06 8 92 72

Question 56a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 PM 24 29

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 PM 0 29

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 PM 0 29

Question 57a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic
(%)
Total responses
2018 PM 21 28

Question 57e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic
(%)
Total responses
2018 PM 39 28

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic
(%)
Total responses
2018 PM 0 28

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2018 PM 0 28

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2018 PM 0 28

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2018 PM 0 28

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 PM 24 29

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2018 PM 21 29

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 PM 0 29

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 PM 55 29

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 PM 0 29

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 PM 0 29

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 PM 0 29

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 PM 17 29

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 PM 28 29

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 PM 52 29

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 PM 69 29

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 14 15 20 5 3 38 6 51 13 416
2018 PM-03 22 17 19 0 3 31 8 64 5 36
2018 PM-04 12 11 21 6 4 39 8 42 18 138
2018 PM-05 13 18 20 4 2 39 5 54 10 125
2018 PM-06 14 19 15 1 4 41 5 62 10 73
2017 PM 11 17 16 3 2 43 8 57 11 400
2017 PM-02 13 15 22 2 4 32 11 49 11 46
2017 PM-03 16 21 17 0 3 35 7 64 6 28
2017 PM-04 11 19 17 2 2 41 8 59 8 150
2017 PM-05 6 17 14 6 3 46 8 50 19 112
2017 PM-06 15 13 11 0 2 53 7 68 5 55
2014 PM 9 11 22 2 2 45 9 44 8 433
2014 PM-02 12 10 31 3 0 28 16 39 6 32
2014 PM-03 8 18 14 0 3 52 5 61 6 38
2014 PM-04 9 9 25 4 2 41 9 36 12 149
2014 PM-05 9 11 18 0 1 53 9 52 2 129
2014 PM-06 11 12 21 4 3 41 8 44 13 75

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 32 33 17 4 2 11 1 74 7 417
2018 PM-03 50 31 3 0 3 14 0 94 3 36
2018 PM-04 33 30 19 4 1 10 1 72 7 138
2018 PM-05 28 35 21 5 2 9 2 70 7 126
2018 PM-06 32 37 10 3 4 14 1 81 8 73
2017 PM 26 39 14 2 2 15 2 79 4 400
2017 PM-02 35 43 12 0 2 6 2 85 2 46
2017 PM-03 37 28 10 3 3 17 0 79 8 28
2017 PM-04 26 41 13 1 2 16 2 81 3 150
2017 PM-05 17 39 16 4 1 21 2 72 7 112
2017 PM-06 36 33 18 2 2 7 2 76 4 55
2014 PM 21 33 18 3 1 22 2 71 5 433
2014 PM-02 22 28 19 6 0 16 9 67 8 32
2014 PM-03 26 31 9 0 0 31 3 87 0 38
2014 PM-04 22 31 21 3 1 20 2 68 5 149
2014 PM-05 20 36 16 2 1 24 1 74 4 129
2014 PM-06 17 35 20 4 3 20 1 66 9 75
2011 PM 27 41 12 5 2 13 0 78 8 454
2011 PM-02 28 48 5 0 3 18 0 91 3 40
2011 PM-03 20 57 14 0 6 3 0 79 6 35
2011 PM-04 33 32 15 7 2 10 0 73 10 163
2011 PM-05 21 42 13 7 1 16 1 75 9 142
2011 PM-06 28 50 7 1 1 12 0 88 3 68
Top of Page

Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 16 29 25 13 14 0 2 46 28 419
2018 PM-03 16 30 24 16 11 0 3 47 28 37
2018 PM-04 17 30 28 10 14 0 1 47 25 138
2018 PM-05 13 27 24 17 16 1 2 41 34 126
2018 PM-06 21 33 21 11 11 0 4 56 23 73
2017 PM 18 22 23 15 21 0 1 40 37 398
2017 PM-02 18 25 13 18 26 0 0 43 44 45
2017 PM-03 18 18 20 18 25 0 0 36 43 27
2017 PM-04 14 21 27 17 18 1 1 36 36 150
2017 PM-05 20 23 20 10 26 0 2 44 36 112
2017 PM-06 20 22 25 16 15 0 2 43 31 55

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 14 26 31 17 11 1 0 41 29 419
2018 PM-03 35 35 19 11 0 0 0 70 11 37
2018 PM-04 14 35 29 12 8 1 0 50 21 138
2018 PM-05 10 23 35 18 13 1 0 33 32 126
2018 PM-06 5 16 29 27 22 0 0 22 49 73
2017 PM 11 29 29 16 13 0 0 41 30 399
2017 PM-02 22 30 26 19 2 0 0 52 21 46
2017 PM-03 7 17 35 20 14 7 0 26 36 28
2017 PM-04 15 34 29 12 11 0 0 48 23 150
2017 PM-05 9 26 31 20 14 0 0 35 34 112
2017 PM-06 4 26 30 19 22 0 0 30 41 54

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 17 30 28 17 7 0 0 47 25 417
2018 PM-03 43 30 14 14 0 0 0 73 14 37
2018 PM-04 18 41 23 11 7 1 1 59 18 137
2018 PM-05 9 27 32 24 7 1 0 36 31 125
2018 PM-06 8 18 38 23 12 0 0 26 36 73
2017 PM 14 28 29 16 11 0 1 43 28 398
2017 PM-02 23 26 33 16 2 0 0 49 18 45
2017 PM-03 14 21 30 14 14 3 3 37 30 28
2017 PM-04 18 38 22 12 9 0 1 57 21 149
2017 PM-05 11 25 33 19 13 0 0 36 31 112
2017 PM-06 5 13 36 25 20 0 0 18 45 55

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 18 29 25 17 11 1 1 47 28 416
2018 PM-03 38 24 14 16 5 0 3 64 22 37
2018 PM-04 23 31 24 11 8 1 1 56 19 138
2018 PM-05 10 33 26 20 11 1 0 43 31 125
2018 PM-06 6 25 29 21 19 0 0 31 40 72
2017 PM 14 24 26 20 15 0 1 38 36 400
2017 PM-02 24 26 15 22 13 0 0 50 35 46
2017 PM-03 14 24 17 27 14 3 0 40 42 28
2017 PM-04 19 28 24 14 11 1 3 49 26 150
2017 PM-05 10 21 28 21 20 0 0 31 41 112
2017 PM-06 2 13 40 29 16 0 0 15 45 55

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 40 28 17 6 5 1 3 71 12 417
2018 PM-03 65 16 8 5 3 0 3 83 8 37
2018 PM-04 46 31 10 3 3 1 6 83 6 138
2018 PM-05 36 32 17 8 4 1 2 70 12 125
2018 PM-06 21 22 34 11 12 0 0 42 23 73
2017 PM 36 28 18 6 5 0 6 69 11 398
2017 PM-02 47 24 25 0 0 0 4 74 0 45
2017 PM-03 17 34 10 17 0 3 17 65 22 28
2017 PM-04 49 24 16 1 4 0 7 78 5 149
2017 PM-05 28 31 19 10 7 1 5 62 18 112
2017 PM-06 22 38 20 11 9 0 0 60 20 55

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 27 31 24 11 6 0 0 59 17 417
2018 PM-03 57 11 24 5 3 0 0 68 8 37
2018 PM-04 30 36 23 6 3 1 1 67 9 138
2018 PM-05 20 34 26 14 6 1 0 55 19 125
2018 PM-06 15 29 29 15 11 0 0 44 26 72
2017 PM 26 30 24 11 8 0 0 57 19 398
2017 PM-02 22 43 19 15 0 0 0 66 15 46
2017 PM-03 11 36 33 4 17 0 0 47 20 27
2017 PM-04 33 31 18 11 7 0 1 64 17 149
2017 PM-05 22 21 35 13 8 0 1 43 21 112
2017 PM-06 25 35 20 9 11 0 0 60 20 55

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 21 39 23 12 4 1 1 61 16 420
2018 PM-03 38 24 27 11 0 0 0 62 11 37
2018 PM-04 25 40 19 11 4 1 0 66 14 139
2018 PM-05 11 40 28 16 3 2 1 52 20 126
2018 PM-06 16 47 22 7 5 0 3 65 13 73
2017 PM 21 35 24 12 6 0 2 57 18 398
2017 PM-02 28 42 21 6 2 0 0 70 9 46
2017 PM-03 18 42 14 11 7 0 7 65 19 27
2017 PM-04 25 33 24 9 7 0 2 58 17 149
2017 PM-05 16 31 28 17 5 0 3 49 23 112
2017 PM-06 20 38 25 9 7 0 0 58 16 55

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 16 37 29 13 4 1 0 54 17 419
2018 PM-03 32 43 16 8 0 0 0 76 8 37
2018 PM-04 19 43 23 12 3 0 0 62 14 138
2018 PM-05 8 36 37 13 5 1 1 44 18 126
2018 PM-06 15 32 32 16 5 0 0 47 22 73
2017 PM 18 31 27 16 8 1 0 49 24 395
2017 PM-02 20 29 29 18 4 0 0 49 22 45
2017 PM-03 22 22 35 11 4 7 0 47 16 27
2017 PM-04 21 39 19 10 9 1 1 61 19 148
2017 PM-05 11 31 30 22 7 0 0 42 29 111
2017 PM-06 20 11 38 20 11 0 0 31 31 55

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 24 35 24 11 4 1 1 60 16 420
2018 PM-03 38 24 27 8 3 0 0 62 11 37
2018 PM-04 24 37 19 12 5 1 1 63 18 139
2018 PM-05 17 33 31 13 4 1 1 51 18 126
2018 PM-06 25 40 25 5 4 0 1 65 10 73
2017 PM 23 31 24 14 6 0 2 55 21 398
2017 PM-02 32 30 26 9 0 0 2 64 9 46
2017 PM-03 29 28 14 18 7 0 4 59 26 27
2017 PM-04 28 31 21 12 5 1 2 61 17 149
2017 PM-05 12 34 22 21 9 0 2 47 30 112
2017 PM-06 20 24 38 9 7 0 2 44 17 55

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 27 31 24 11 5 0 1 59 16 415
2018 PM-03 53 22 19 6 0 0 0 75 6 36
2018 PM-04 26 38 24 7 4 1 0 64 12 138
2018 PM-05 25 27 26 15 5 0 2 53 20 125
2018 PM-06 21 34 24 14 6 0 1 56 20 71
2017 PM 28 31 24 11 6 0 1 59 17 396
2017 PM-02 31 32 28 7 2 0 0 63 9 46
2017 PM-03 25 33 24 7 7 4 0 60 15 27
2017 PM-04 28 32 26 9 3 0 1 60 13 147
2017 PM-05 28 28 22 14 7 0 1 56 21 112
2017 PM-06 24 31 20 11 15 0 0 55 25 55

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 48 29 13 6 3 0 1 78 9 419
2018 PM-03 68 11 16 5 0 0 0 78 5 37
2018 PM-04 43 32 13 7 4 1 0 75 12 139
2018 PM-05 47 29 14 5 2 0 2 78 7 125
2018 PM-06 48 34 10 5 1 0 1 83 7 73
2017 PM 50 26 14 6 2 0 1 77 9 399
2017 PM-02 50 26 13 6 2 0 2 78 9 46
2017 PM-03 45 31 7 10 0 0 6 81 11 28
2017 PM-04 50 25 14 5 5 0 0 76 10 149
2017 PM-05 47 30 14 7 1 0 1 78 8 112
2017 PM-06 55 16 20 5 2 0 2 72 7 55

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 72 13 5 2 1 1 6 90 4 418
2018 PM-03 84 3 5 5 0 0 3 89 6 37
2018 PM-04 68 12 9 4 1 1 5 85 5 139
2018 PM-05 71 14 2 1 3 1 7 93 4 126
2018 PM-06 70 14 4 1 0 1 8 94 2 71

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 70 12 6 5 2 2 3 86 7 417
2018 PM-03 76 3 8 5 5 0 3 81 11 37
2018 PM-04 67 14 8 2 3 2 3 86 5 138
2018 PM-05 70 11 3 6 1 3 6 89 7 124
2018 PM-06 73 11 5 5 3 0 3 86 8 73
2017 PM 73 12 5 2 3 0 4 89 6 397
2017 PM-02 76 11 2 2 7 0 2 89 9 45
2017 PM-03 56 14 7 0 10 0 13 80 12 28
2017 PM-04 75 9 7 2 2 0 5 89 4 149
2017 PM-05 71 13 5 3 3 1 4 88 6 112
2017 PM-06 78 13 2 4 0 2 2 94 4 54

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 61 24 8 5 1 0 1 86 6 418
2018 PM-03 71 20 3 3 0 0 3 94 3 35
2018 PM-04 58 26 9 5 0 1 2 86 5 139
2018 PM-05 61 26 7 4 2 0 0 87 6 126
2018 PM-06 60 19 10 7 3 0 1 81 10 73
2017 PM 53 30 10 3 1 0 3 85 4 400
2017 PM-02 56 35 0 6 2 0 0 91 9 46
2017 PM-03 49 24 10 0 3 0 13 84 4 28
2017 PM-04 54 31 8 3 1 0 3 88 4 150
2017 PM-05 54 25 15 4 1 0 2 80 5 112
2017 PM-06 49 35 15 0 0 0 2 85 0 55

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 56 22 9 8 4 0 1 78 12 416
2018 PM-03 63 17 3 11 6 0 0 80 17 35
2018 PM-04 56 22 11 6 1 0 4 81 8 137
2018 PM-05 49 26 10 9 6 0 0 75 15 126
2018 PM-06 63 16 7 7 5 0 1 81 13 73
2017 PM 52 23 11 6 5 0 3 77 11 399
2017 PM-02 60 17 11 5 6 0 0 78 11 46
2017 PM-03 56 17 3 7 10 0 6 78 19 28
2017 PM-04 50 26 9 6 4 0 5 80 10 150
2017 PM-05 54 16 15 7 6 0 1 71 14 111
2017 PM-06 47 33 13 5 2 0 0 80 7 55

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 47 14 5 2 0 0 32 89 3 419
2018 PM-03 72 3 0 0 0 0 25 100 0 36
2018 PM-04 48 3 4 1 0 1 43 91 1 139
2018 PM-05 44 13 6 2 1 0 36 88 4 126
2018 PM-06 27 45 12 5 1 0 8 79 7 73
2017 PM 50 9 5 1 1 0 33 89 3 398
2017 PM-02 66 7 0 2 0 0 24 97 3 45
2017 PM-03 45 3 3 0 3 0 44 88 6 28
2017 PM-04 51 4 1 0 0 1 43 98 0 150
2017 PM-05 45 12 7 3 0 1 33 85 4 111
2017 PM-06 44 22 16 4 4 0 11 73 8 55

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 66 20 7 1 1 0 4 91 2 418
2018 PM-03 81 11 0 0 3 0 6 97 3 36
2018 PM-04 62 20 9 1 1 0 6 88 2 139
2018 PM-05 64 25 7 0 1 2 2 92 1 125
2018 PM-06 70 18 7 0 0 0 5 93 0 73
2017 PM 63 23 8 0 1 0 5 91 1 399
2017 PM-02 65 24 6 2 0 0 2 91 2 46
2017 PM-03 59 14 14 0 3 0 9 81 4 28
2017 PM-04 57 32 5 0 1 0 5 94 1 150
2017 PM-05 67 14 10 1 1 0 7 88 2 111
2017 PM-06 69 20 9 0 0 0 2 91 0 55

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 71 11 5 4 4 0 5 87 8 418
2018 PM-03 67 3 8 8 14 0 0 69 22 36
2018 PM-04 62 17 5 4 5 1 6 85 9 138
2018 PM-05 79 7 3 4 2 0 5 91 6 126
2018 PM-06 81 11 1 1 0 0 5 97 1 73
2017 PM 63 18 6 5 2 0 6 86 7 400
2017 PM-02 48 22 11 9 11 0 0 69 20 46
2017 PM-03 45 21 3 7 7 0 16 79 17 28
2017 PM-04 61 20 7 4 2 0 7 86 6 150
2017 PM-05 71 19 4 3 0 0 4 93 3 112
2017 PM-06 76 11 4 5 0 0 4 91 6 55

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 42 30 17 5 2 0 3 74 8 417
2018 PM-03 53 22 22 3 0 0 0 75 3 36
2018 PM-04 33 33 20 7 2 0 4 69 10 138
2018 PM-05 43 35 15 3 1 0 2 80 4 125
2018 PM-06 53 29 8 4 4 0 1 83 8 73
2017 PM 44 29 18 5 1 0 3 75 7 398
2017 PM-02 37 42 11 9 0 0 2 80 9 46
2017 PM-03 28 31 21 7 0 0 13 68 8 28
2017 PM-04 43 28 19 5 3 1 1 73 8 149
2017 PM-05 49 26 19 3 2 0 2 76 5 112
2017 PM-06 48 30 11 7 0 0 4 81 8 54

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 11 33 40 12 3 0 0 44 16 420
2018 PM-03 27 41 30 0 3 0 0 68 3 37
2018 PM-04 14 39 37 7 2 0 0 53 9 139
2018 PM-05 7 28 49 13 2 0 0 35 16 126
2018 PM-06 5 26 33 27 8 0 0 32 36 73
2017 PM 8 29 46 12 4 0 1 37 17 400
2017 PM-02 11 31 45 9 2 2 0 43 11 46
2017 PM-03 3 28 48 14 7 0 0 31 21 28
2017 PM-04 12 36 41 7 3 0 1 49 10 150
2017 PM-05 2 20 54 19 4 0 1 22 23 112
2017 PM-06 11 22 45 13 9 0 0 33 22 55

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 7 18 41 25 9 0 0 34 25 413
2018 PM-03 8 3 32 41 16 0 0 57 11 37
2018 PM-04 3 13 43 25 14 0 1 40 16 138
2018 PM-05 8 23 44 20 5 0 0 25 31 122
2018 PM-06 12 27 38 19 3 0 0 22 40 73
2017 PM 7 17 45 22 8 0 0 30 24 399
2017 PM-02 4 6 56 24 10 0 0 33 11 46
2017 PM-03 14 10 48 24 3 0 0 28 24 28
2017 PM-04 3 13 44 26 12 1 1 38 17 149
2017 PM-05 11 26 44 15 4 0 1 19 37 112
2017 PM-06 11 20 40 22 7 0 0 29 31 55

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 47 40 9 3 1 1 0 88 4 417
2018 PM-03 42 47 8 3 0 0 0 89 3 36
2018 PM-04 45 39 9 3 1 3 0 87 4 138
2018 PM-05 44 46 7 2 1 1 0 90 2 125
2018 PM-06 63 32 5 0 0 0 0 95 0 73
2017 PM 33 51 8 2 2 3 0 87 5 399
2017 PM-02 28 47 6 7 6 5 0 79 14 46
2017 PM-03 22 57 7 0 11 4 0 81 11 27
2017 PM-04 32 55 5 3 1 3 0 90 5 150
2017 PM-05 33 51 12 1 1 3 0 86 2 112
2017 PM-06 49 40 11 0 0 0 0 89 0 55

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 31 41 16 8 3 1 0 72 12 418
2018 PM-03 35 43 14 3 5 0 0 78 8 37
2018 PM-04 38 38 12 9 3 1 0 76 12 138
2018 PM-05 27 45 15 9 3 1 0 73 12 125
2018 PM-06 26 42 16 10 5 0 0 68 15 73
2017 PM 21 50 14 10 4 1 0 72 14 399
2017 PM-02 26 57 5 11 2 0 0 83 13 46
2017 PM-03 14 58 21 0 7 0 0 72 7 28
2017 PM-04 23 53 11 9 2 1 0 77 11 149
2017 PM-05 17 42 21 11 7 2 0 60 18 112
2017 PM-06 22 45 13 13 4 4 0 70 17 55
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 27 28 22 11 9 2 1 27 73 419
2018 PM-03 35 14 22 11 11 5 3 38 62 37
2018 PM-04 24 28 24 13 11 1 0 24 76 138
2018 PM-05 25 26 22 12 10 3 1 26 74 126
2018 PM-06 33 40 15 10 3 0 0 33 67 73
2017 PM 25 24 21 12 14 3 0 26 74 399
2017 PM-02 21 11 24 15 19 9 0 23 77 46
2017 PM-03 24 14 34 7 21 0 0 24 76 28
2017 PM-04 20 27 23 13 14 3 0 21 79 150
2017 PM-05 29 27 17 11 13 3 0 30 70 111
2017 PM-06 36 27 16 13 5 2 0 37 63 55

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 PM 20 296
2018 PM-04 23 104
2018 PM-05 19 89
2018 PM-06 10 49
2017 PM 21 283
2017 PM-02 28 32
2017 PM-03 40 21
2017 PM-04 20 114
2017 PM-05 16 76
2017 PM-06 18 34

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 PM 38 296
2018 PM-04 35 104
2018 PM-05 44 89
2018 PM-06 27 49
2017 PM 34 283
2017 PM-02 37 32
2017 PM-03 45 21
2017 PM-04 38 114
2017 PM-05 33 76
2017 PM-06 15 34

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 PM 25 296
2018 PM-04 27 104
2018 PM-05 27 89
2018 PM-06 12 49
2017 PM 19 283
2017 PM-02 25 32
2017 PM-03 28 21
2017 PM-04 17 114
2017 PM-05 21 76
2017 PM-06 6 34

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 PM 50 296
2018 PM-04 51 104
2018 PM-05 57 89
2018 PM-06 53 49
2017 PM 55 283
2017 PM-02 60 32
2017 PM-03 58 21
2017 PM-04 51 114
2017 PM-05 62 76
2017 PM-06 56 34

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 PM 9 296
2018 PM-04 10 104
2018 PM-05 15 89
2018 PM-06 4 49
2017 PM 9 283
2017 PM-02 12 32
2017 PM-03 14 21
2017 PM-04 6 114
2017 PM-05 8 76
2017 PM-06 9 34

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 PM 30 296
2018 PM-04 32 104
2018 PM-05 36 89
2018 PM-06 29 49

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 PM 34 296
2018 PM-04 35 104
2018 PM-05 31 89
2018 PM-06 37 49
2017 PM 37 283
2017 PM-02 40 32
2017 PM-03 28 21
2017 PM-04 41 114
2017 PM-05 35 76
2017 PM-06 26 34

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 PM 3 39 19 15 7 17 281
2018 PM-04 3 42 16 13 6 19 98
2018 PM-05 1 36 17 18 6 22 83
2018 PM-06 6 48 15 8 10 13 48
2017 PM 4 43 21 8 9 14 278
2017 PM-02 4 32 39 3 6 16 31
2017 PM-03 0 52 15 10 5 19 20
2017 PM-04 4 44 20 8 10 13 113
2017 PM-05 6 42 18 8 12 15 74
2017 PM-06 6 50 18 9 3 15 34

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 30 70 295
2018 PM-04 31 69 104
2018 PM-05 28 72 88
2018 PM-06 33 67 49

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 16 29 19 16 10 1 8 49 29 293
2018 PM-04 15 33 18 14 12 1 8 53 28 102
2018 PM-05 15 27 23 15 14 0 7 45 30 88
2018 PM-06 14 27 20 18 6 2 12 48 29 49
2017 PM 15 27 14 15 16 1 12 48 36 284
2017 PM-02 9 38 9 18 15 3 7 52 37 32
2017 PM-03 14 31 18 14 18 0 5 47 34 21
2017 PM-04 20 27 15 13 14 2 10 53 30 115
2017 PM-05 7 21 14 14 18 1 24 37 44 76
2017 PM-06 21 29 12 18 15 0 6 53 34 34

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 4 10 13 22 43 2 7 15 71 293
2018 PM-04 5 10 15 17 44 3 7 16 68 103
2018 PM-05 1 15 10 23 43 2 6 17 72 88
2018 PM-06 0 10 19 17 42 0 13 12 67 48
2017 PM 3 5 10 19 53 2 8 10 80 284
2017 PM-02 0 0 6 16 68 3 7 0 93 32
2017 PM-03 5 12 18 28 37 0 0 17 65 21
2017 PM-04 3 7 13 18 50 2 7 11 74 115
2017 PM-05 0 3 8 20 52 3 15 3 87 76
2017 PM-06 6 9 3 18 62 0 3 15 82 34

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 37 15 17 8 12 1 10 58 23 418
2018 PM-03 38 14 8 19 11 3 8 58 33 37
2018 PM-04 35 14 15 6 19 3 8 54 29 139
2018 PM-05 34 14 22 10 11 0 10 53 23 124
2018 PM-06 47 19 12 5 4 0 12 75 11 73
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