2018 Public Service Employee Survey Results for Canadian Heritage by Question 78. Please indicate your occupational group and level. Occupational group and level - GT

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 26 51 15 5 3 0 0 77 8 39
2018 GT-06 20 50 10 10 10 0 0 70 20 10
2017 GT 42 26 13 10 3 0 6 72 14 31
2017 GT-06 27 36 9 18 0 0 9 70 20 11
2014 GT 12 45 21 18 0 3 0 59 19 33
2011 GT 18 64 14 5 0 0 0 82 5 22

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 69 18 5 5 3 0 0 87 8 39
2018 GT-06 60 30 0 0 10 0 0 90 10 10
2017 GT 80 16 0 3 0 0 0 97 3 31
2017 GT-06 91 9 0 0 0 0 0 100 0 11
2014 GT 70 24 6 0 0 0 0 94 0 33
2011 GT 73 27 0 0 0 0 0 100 0 22

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 71 18 3 5 3 0 0 89 8 38
2017 GT 80 16 0 3 0 0 0 97 3 31
2017 GT-06 100 0 0 0 0 0 0 100 0 11
2014 GT 76 18 3 3 0 0 0 94 3 33
2011 GT 68 32 0 0 0 0 0 100 0 22

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 41 38 10 8 3 0 0 79 10 39
2018 GT-06 40 40 10 10 0 0 0 80 10 10
2017 GT 58 23 10 6 0 0 3 84 7 31
2017 GT-06 45 45 0 0 0 0 9 100 0 11
2014 GT 45 36 9 9 0 0 0 82 9 33
2011 GT 41 50 5 5 0 0 0 91 5 22

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 49 31 8 10 3 0 0 79 13 39
2018 GT-06 60 20 10 0 10 0 0 80 10 10
2017 GT 65 26 6 3 0 0 0 90 3 31
2017 GT-06 91 9 0 0 0 0 0 100 0 11
2014 GT 42 45 9 3 0 0 0 88 3 33
2011 GT 55 36 9 0 0 0 0 91 0 22

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 29 32 18 11 11 0 0 61 21 38
2018 GT-06 20 40 20 10 10 0 0 60 20 10
2017 GT 52 32 6 10 0 0 0 84 10 31
2017 GT-06 55 27 0 18 0 0 0 82 18 11
2014 GT 30 39 24 6 0 0 0 70 6 33
2011 GT 23 64 5 5 5 0 0 86 9 22

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 41 23 23 8 5 0 0 64 13 39
2018 GT-06 50 20 10 10 10 0 0 70 20 10
2017 GT 45 42 6 6 0 0 0 87 6 31
2017 GT-06 55 36 9 0 0 0 0 91 0 11

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 41 38 13 5 3 0 0 79 8 39
2018 GT-06 50 30 0 10 10 0 0 80 20 10
2017 GT 68 29 3 0 0 0 0 97 0 31
2017 GT-06 64 36 0 0 0 0 0 100 0 11
2014 GT 45 52 3 0 0 0 0 97 0 33
2011 GT 55 36 5 5 0 0 0 91 5 22

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 37 32 16 11 5 0 0 68 16 38
2018 GT-06 40 30 10 10 10 0 0 70 20 10
2017 GT 45 42 10 3 0 0 0 87 3 31
2017 GT-06 55 27 9 9 0 0 0 82 9 11

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 59 26 5 5 3 3 0 87 8 39
2018 GT-06 60 30 0 0 10 0 0 90 10 10
2017 GT 67 27 3 3 0 0 0 93 3 30
2017 GT-06 91 9 0 0 0 0 0 100 0 11
2014 GT 75 13 9 3 0 0 0 88 3 32
2011 GT 82 9 9 0 0 0 0 91 0 22

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 38 38 10 3 10 0 0 77 13 39
2018 GT-06 40 40 0 0 20 0 0 80 20 10
2017 GT 45 42 0 6 6 0 0 87 13 31
2017 GT-06 55 27 0 0 18 0 0 82 18 11
2014 GT 21 52 3 18 6 0 0 73 24 33
2011 GT 18 59 9 14 0 0 0 77 14 22

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 36 41 10 8 5 0 0 77 13 39
2018 GT-06 50 40 0 0 10 0 0 90 10 10
2017 GT 55 32 10 3 0 0 0 87 3 31
2017 GT-06 73 18 0 9 0 0 0 91 9 11
2014 GT 30 45 12 9 3 0 0 76 12 33

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 23 51 10 5 10 0 0 74 15 39
2018 GT-06 30 50 10 0 10 0 0 80 10 10
2017 GT 55 39 3 3 0 0 0 94 3 31
2017 GT-06 64 36 0 0 0 0 0 100 0 11
2014 GT 33 48 9 3 6 0 0 82 9 33
2011 GT 41 50 9 0 0 0 0 91 0 22

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 59 23 5 10 3 0 0 82 13 39
2018 GT-06 60 30 0 0 10 0 0 90 10 10
2017 GT 77 13 6 3 0 0 0 90 3 31
2017 GT-06 91 9 0 0 0 0 0 100 0 11
2014 GT 50 34 6 6 3 0 0 84 9 32
2011 GT 64 32 5 0 0 0 0 95 0 22

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 23 31 33 8 5 0 0 54 13 39
2018 GT-06 0 50 40 0 10 0 0 50 10 10
2017 GT 26 55 6 6 6 0 0 81 13 31
2017 GT-06 27 45 9 0 18 0 0 73 18 11
2014 GT 21 45 9 15 9 0 0 67 24 33
2011 GT 27 55 9 9 0 0 0 82 9 22

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 13 21 38 21 8 0 0 28 33 39
2018 GT-06 0 20 50 20 10 0 0 30 20 10
2017 GT 0 20 38 23 13 3 3 38 21 31
2017 GT-06 0 18 55 18 9 0 0 27 18 11
2014 GT 6 16 44 28 6 0 0 34 22 32
2011 GT 9 32 50 9 0 0 0 9 41 22

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 3 18 28 33 13 5 0 49 22 39
2018 GT-06 0 20 10 60 10 0 0 70 20 10
2017 GT 0 13 10 42 19 13 3 73 15 31
2017 GT-06 0 27 0 45 18 9 0 70 30 11
2014 GT 0 9 45 36 9 0 0 45 9 33
2011 GT 0 18 64 14 5 0 0 18 18 22

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 28 33 31 8 0 0 0 8 62 39
2018 GT-06 10 60 30 0 0 0 0 0 70 10
2017 GT 10 32 36 10 3 6 3 14 46 31
2017 GT-06 9 55 27 9 0 0 0 9 64 11
2014 GT 42 27 21 9 0 0 0 9 70 33
2011 GT 27 32 23 9 9 0 0 18 59 22

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 5 13 54 21 8 0 0 28 18 39
2018 GT-06 0 10 50 30 10 0 0 40 10 10
2017 GT 3 6 48 23 16 0 3 40 10 31
2017 GT-06 0 0 73 27 0 0 0 27 0 11
2014 GT 3 18 39 27 12 0 0 39 21 33
2011 GT 9 9 23 36 23 0 0 59 18 22

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 23 18 31 21 5 3 0 26 42 39
2018 GT-06 30 10 40 10 0 10 0 11 44 10
2017 GT 13 16 32 10 14 6 10 27 35 31
2017 GT-06 27 18 45 9 0 0 0 9 45 11
2014 GT 21 30 36 12 0 0 0 12 52 33
2011 GT 14 32 50 0 5 0 0 5 45 22

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 5 10 15 51 10 3 5 67 17 39
2018 GT-06 0 10 20 40 20 10 0 67 11 10
2017 GT 0 10 16 26 26 6 16 67 13 31
2017 GT-06 0 9 18 45 18 0 9 70 10 11
2014 GT 0 9 24 36 21 0 9 63 10 33
2011 GT 5 23 27 23 18 0 5 43 29 22

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 36 26 28 5 5 0 0 10 62 39
2018 GT-06 20 60 20 0 0 0 0 0 80 10
2017 GT 10 32 35 10 6 6 0 18 45 31
2017 GT-06 27 45 18 0 9 0 0 9 73 11
2014 GT 33 36 27 3 0 0 0 3 70 33
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 23 36 15 3 8 13 3 70 12 39
2018 GT-06 30 20 10 10 0 20 10 71 14 10
2017 GT 26 19 23 3 3 16 10 61 9 31
2017 GT-06 36 9 9 9 0 18 18 71 14 11
2014 GT 30 39 12 9 0 6 3 77 10 33

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 38 38 5 13 5 0 0 77 18 39
2018 GT-06 40 60 0 0 0 0 0 100 0 10
2017 GT 52 29 10 6 3 0 0 80 10 31
2017 GT-06 82 9 0 0 9 0 0 91 9 11
2014 GT 39 39 6 9 3 0 3 81 13 33

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 11 18 26 21 5 18 0 35 32 38
2018 GT-06 0 10 20 30 0 40 0 17 50 10
2017 GT 3 23 6 19 3 32 13 48 40 31
2017 GT-06 9 9 0 9 9 45 18 50 50 11
2014 GT 9 41 19 3 3 19 6 67 8 32

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 56 23 13 5 3 0 0 79 8 39
2018 GT-06 80 10 10 0 0 0 0 90 0 10
2017 GT 60 33 7 0 0 0 0 93 0 30
2017 GT-06 70 30 0 0 0 0 0 100 0 10
2014 GT 61 30 3 6 0 0 0 91 6 33

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 49 36 3 8 5 0 0 85 13 39
2018 GT-06 80 20 0 0 0 0 0 100 0 10
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 46 23 15 10 5 0 0 69 15 39
2018 GT-06 60 10 30 0 0 0 0 70 0 10
2017 GT 49 42 6 0 0 0 3 93 0 31
2017 GT-06 45 45 0 0 0 0 9 100 0 11
2014 GT 45 45 6 0 3 0 0 91 3 33
2011 GT 50 41 9 0 0 0 0 91 0 22

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 51 28 10 8 3 0 0 79 10 39
2018 GT-06 40 40 10 10 0 0 0 80 10 10
2017 GT 49 39 3 6 0 0 3 90 7 31
2017 GT-06 18 64 0 18 0 0 0 82 18 11
2014 GT 55 27 12 3 0 3 0 84 3 33
2011 GT 36 59 0 0 5 0 0 95 5 22

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 39 37 5 13 5 0 0 76 18 38
2017 GT 52 39 3 3 3 0 0 90 6 31
2017 GT-06 45 36 9 0 9 0 0 82 9 11
2014 GT 39 39 12 6 3 0 0 79 9 33
2011 GT 32 59 0 9 0 0 0 91 9 22

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 56 33 5 0 3 3 0 92 3 39
2018 GT-06 60 40 0 0 0 0 0 100 0 10
2017 GT 71 19 3 3 0 4 0 93 3 31
2017 GT-06 91 9 0 0 0 0 0 100 0 11

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 44 31 13 5 5 3 0 76 11 39
2018 GT-06 40 40 10 10 0 0 0 80 10 10
2017 GT 55 32 6 0 3 4 0 90 3 31
2017 GT-06 45 45 0 0 9 0 0 91 9 11
2014 GT 58 27 9 0 3 3 0 88 3 33
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Senior Management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 31 49 5 3 5 8 0 86 8 39
2018 GT-06 40 30 10 0 0 20 0 88 0 10
2017 GT 49 29 3 3 3 13 0 89 7 31
2017 GT-06 64 18 0 0 9 9 0 90 10 11
2014 GT 39 27 9 9 0 15 0 79 11 33
2011 GT 14 55 32 0 0 0 0 68 0 22

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 21 51 10 5 8 5 0 76 14 39
2018 GT-06 20 40 30 0 0 10 0 67 0 10
2017 GT 39 32 10 6 6 3 3 76 14 31
2017 GT-06 55 18 0 9 18 0 0 73 27 11
2014 GT 39 24 18 9 0 9 0 70 10 33
2011 GT 18 36 32 9 5 0 0 55 14 22

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 8 51 15 5 8 13 0 68 15 39
2018 GT-06 0 40 20 20 0 20 0 50 25 10
2017 GT 29 39 10 10 3 10 0 75 14 31
2017 GT-06 36 36 0 18 9 0 0 73 27 11
2014 GT 21 33 15 18 3 9 0 60 23 33
2011 GT 5 41 27 18 5 5 0 48 24 22

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 10 38 15 21 10 5 0 51 32 39
2018 GT-06 0 50 10 30 0 10 0 56 33 10
2017 GT 29 29 20 13 3 6 0 62 17 31
2017 GT-06 27 36 0 27 9 0 0 64 36 11
2014 GT 15 33 21 12 9 9 0 53 23 33
2011 GT 9 36 18 18 14 5 0 48 33 22
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 28 36 13 15 3 5 0 68 19 39
2018 GT-06 40 30 10 10 0 10 0 78 11 10
2017 GT 33 55 6 0 0 6 0 93 0 31
2017 GT-06 36 64 0 0 0 0 0 100 0 11
2014 GT 33 48 9 9 0 0 0 82 9 33
2011 GT 27 55 14 5 0 0 0 82 5 22

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 38 31 13 5 5 8 0 75 11 39
2018 GT-06 40 40 0 10 0 10 0 89 11 10
2017 GT 32 45 10 6 0 3 3 82 7 31
2017 GT-06 45 36 0 9 0 9 0 90 10 11
2014 GT 42 55 3 0 0 0 0 97 0 33
2011 GT 55 27 9 5 0 0 5 86 5 22

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 45 42 5 0 3 5 0 92 3 38
2018 GT-06 60 30 10 0 0 0 0 90 0 10

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 10 31 21 10 10 18 0 50 25 39
2018 GT-06 10 30 10 0 10 40 0 67 17 10
2017 GT 10 26 6 16 0 26 17 61 28 31
2017 GT-06 0 27 9 27 0 18 18 43 43 11
2014 GT 21 30 18 15 6 9 0 57 23 33
2011 GT 14 32 27 9 5 9 5 53 16 22

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 28 31 21 15 0 5 0 62 16 39
2018 GT-06 30 40 20 10 0 0 0 70 10 10
2017 GT 29 45 3 13 0 6 3 82 14 31
2017 GT-06 27 45 0 18 0 0 9 80 20 11
2014 GT 9 36 33 9 6 6 0 48 16 33
2011 GT 23 50 18 9 0 0 0 73 9 22

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 18 31 13 26 10 3 0 50 37 39
2018 GT-06 20 50 10 20 0 0 0 70 20 10
2017 GT 13 33 10 19 10 0 16 54 34 31
2017 GT-06 18 45 9 9 9 0 9 70 20 11
2014 GT 9 24 30 21 9 6 0 35 32 33
2011 GT 5 36 32 9 18 0 0 41 27 22

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 21 46 10 15 3 5 0 70 19 39
2018 GT-06 40 30 0 10 0 20 0 88 13 10
2017 GT 26 41 16 3 3 6 4 75 7 31
2017 GT-06 45 36 0 9 9 0 0 82 18 11

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 36 36 8 13 0 8 0 78 14 39
2018 GT-06 30 40 10 10 0 10 0 78 11 10
2017 GT 29 35 16 3 0 13 3 77 4 31
2017 GT-06 45 27 9 9 0 9 0 80 10 11
2014 GT 55 24 12 6 0 3 0 81 6 33

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 41 36 10 0 5 8 0 83 6 39
2018 GT-06 40 30 20 0 0 10 0 78 0 10
2017 GT 45 35 13 3 0 3 0 84 3 31
2017 GT-06 36 45 18 0 0 0 0 82 0 11
2014 GT 52 33 12 0 0 3 0 88 0 33
2011 GT 23 55 14 5 5 0 0 77 9 22

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 62 28 0 8 0 3 0 92 8 39
2018 GT-06 70 30 0 0 0 0 0 100 0 10
2017 GT 55 35 6 0 0 3 0 93 0 31
2017 GT-06 64 36 0 0 0 0 0 100 0 11
2014 GT 64 21 9 6 0 0 0 85 6 33
2011 GT 41 50 5 5 0 0 0 91 5 22

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 59 28 5 5 0 3 0 89 5 39
2018 GT-06 60 40 0 0 0 0 0 100 0 10
2017 GT 55 32 0 6 3 0 3 90 10 31
2017 GT-06 82 9 0 0 9 0 0 91 9 11
2014 GT 42 33 15 6 0 3 0 78 6 33
2011 GT 48 29 24 0 0 0 0 76 0 21

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 49 38 5 3 3 3 0 89 5 39
2018 GT-06 60 40 0 0 0 0 0 100 0 10
2017 GT 45 39 3 10 0 3 0 87 10 31
2017 GT-06 55 27 9 9 0 0 0 82 9 11
2014 GT 33 42 15 6 3 0 0 76 9 33
2011 GT 33 43 19 5 0 0 0 76 5 21

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 41 31 13 8 3 3 3 76 11 39
2018 GT-06 50 10 30 0 0 10 0 67 0 10
2017 GT 49 26 3 10 0 10 3 85 11 31
2017 GT-06 36 27 0 9 0 18 9 88 13 11
2014 GT 45 21 27 3 3 0 0 67 6 33
2011 GT 52 24 19 0 0 5 0 80 0 21
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 GT 26 50 24 38
2018 GT-06 0 80 20 10
2017 GT 26 58 16 31
2017 GT-06 9 73 18 11
2014 GT 19 56 25 32
2011 GT 5 76 19 21

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 GT 30 10 10 0 30 20 10
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 0 13 28 8 3 41 8 25 20 39
2018 GT-06 0 10 30 0 0 50 10 25 0 10
2017 GT 10 16 13 3 3 35 20 58 14 31
2017 GT-06 9 36 0 0 9 27 18 83 17 11
2014 GT 12 39 18 6 3 21 0 65 12 33

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 29 21 24 5 3 18 0 61 10 38
2017 GT 33 42 13 3 0 3 6 82 4 31
2017 GT-06 36 55 9 0 0 0 0 91 0 11
2014 GT 33 30 18 6 3 9 0 70 10 33
2011 GT 45 27 18 0 9 0 0 73 9 22
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 3 15 26 3 0 44 10 39 6 39
2018 GT-06 0 10 30 0 0 60 0 25 0 10
2017 GT 13 7 19 0 0 38 23 51 0 31
2017 GT-06 18 9 9 0 0 36 27 75 0 11
2014 GT 24 18 12 0 3 36 6 74 5 33

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 23 33 18 3 0 18 5 73 3 39
2018 GT-06 20 40 20 0 0 20 0 75 0 10
2017 GT 26 45 10 0 0 16 3 88 0 31
2017 GT-06 36 55 0 0 0 9 0 100 0 11
2014 GT 36 21 18 3 0 21 0 73 4 33
2011 GT 55 23 9 0 5 9 0 85 5 22
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 5 31 21 23 21 0 0 36 44 39
2018 GT-06 0 30 40 20 10 0 0 30 30 10
2017 GT 13 26 22 10 29 0 0 39 39 31
2017 GT-06 9 27 18 18 27 0 0 36 45 11

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 3 15 49 23 10 0 0 18 33 39
2018 GT-06 0 10 50 30 10 0 0 10 40 10
2017 GT 16 20 35 16 13 0 0 36 29 31
2017 GT-06 9 9 36 27 18 0 0 18 45 11

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 13 33 23 28 3 0 0 46 31 39
2018 GT-06 20 30 30 20 0 0 0 50 20 10
2017 GT 22 42 16 10 10 0 0 65 19 31
2017 GT-06 9 55 18 18 0 0 0 64 18 11

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 13 15 26 23 18 3 3 30 43 39
2018 GT-06 0 20 10 50 10 10 0 22 67 10
2017 GT 17 26 29 10 19 0 0 42 29 31
2017 GT-06 0 27 27 18 27 0 0 27 45 11

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 28 38 21 8 5 0 0 67 13 39
2018 GT-06 40 30 20 10 0 0 0 70 10 10
2017 GT 29 39 6 3 6 0 16 81 11 31
2017 GT-06 9 45 9 0 9 0 27 75 13 11

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 18 44 15 8 15 0 0 62 23 39
2018 GT-06 0 70 20 10 0 0 0 70 10 10
2017 GT 22 33 16 20 6 0 3 57 27 31
2017 GT-06 36 9 18 18 9 0 9 50 30 11

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 13 33 28 15 10 0 0 46 26 39
2018 GT-06 10 60 20 10 0 0 0 70 10 10
2017 GT 32 23 10 26 3 0 6 59 31 31
2017 GT-06 36 18 0 27 9 0 9 60 40 11

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 15 33 15 26 8 3 0 50 34 39
2018 GT-06 10 40 20 20 0 10 0 56 22 10
2017 GT 42 19 13 16 0 6 3 68 18 31
2017 GT-06 36 27 9 18 0 0 9 70 20 11

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 15 33 13 28 10 0 0 49 38 39
2018 GT-06 20 50 10 20 0 0 0 70 20 10
2017 GT 29 45 19 7 0 0 0 74 7 31
2017 GT-06 18 73 9 0 0 0 0 91 0 11

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 23 28 28 15 5 0 0 51 21 39
2018 GT-06 20 30 30 10 10 0 0 50 20 10
2017 GT 26 33 26 4 6 0 6 62 11 31
2017 GT-06 18 27 36 0 9 0 9 50 10 11

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 49 28 13 5 5 0 0 77 10 39
2018 GT-06 70 10 20 0 0 0 0 80 0 10
2017 GT 58 26 10 3 0 0 4 87 3 31
2017 GT-06 55 27 9 9 0 0 0 82 9 11

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 77 13 8 0 0 0 3 92 0 39
2018 GT-06 90 10 0 0 0 0 0 100 0 10

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 79 5 8 0 3 0 5 89 3 38
2018 GT-06 90 10 0 0 0 0 0 100 0 10
2017 GT 84 6 0 0 0 0 10 100 0 31
2017 GT-06 91 0 0 0 0 0 9 100 0 11

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 64 18 15 3 0 0 0 82 3 39
2018 GT-06 60 20 20 0 0 0 0 80 0 10
2017 GT 65 19 3 3 0 0 10 93 4 31
2017 GT-06 64 18 0 9 0 0 9 90 10 11

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 44 31 15 5 5 0 0 74 10 39
2018 GT-06 30 50 10 10 0 0 0 80 10 10
2017 GT 71 13 6 3 0 0 7 90 3 31
2017 GT-06 64 9 18 9 0 0 0 73 9 11

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 54 10 10 0 0 0 26 86 0 39
2018 GT-06 50 10 10 0 0 0 30 86 0 10
2017 GT 61 13 3 0 0 0 23 96 0 31
2017 GT-06 64 18 9 0 0 0 9 90 0 11

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 54 33 3 0 0 0 10 97 0 39
2018 GT-06 50 30 10 0 0 0 10 89 0 10
2017 GT 71 16 0 0 0 0 13 100 0 31
2017 GT-06 73 18 0 0 0 0 9 100 0 11

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 62 15 3 3 10 3 5 83 14 39
2018 GT-06 60 30 0 0 0 10 0 100 0 10
2017 GT 52 19 10 0 13 0 7 76 14 31
2017 GT-06 82 9 0 0 0 0 9 100 0 11

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 46 26 23 3 3 0 0 72 5 39
2018 GT-06 30 50 20 0 0 0 0 80 0 10
2017 GT 49 29 3 0 10 0 10 86 11 31
2017 GT-06 55 18 9 0 9 0 9 80 10 11

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 0 28 49 18 5 0 0 28 23 39
2018 GT-06 0 10 70 20 0 0 0 10 20 10
2017 GT 6 32 30 26 6 0 0 38 32 31
2017 GT-06 0 45 27 27 0 0 0 45 27 11

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 13 18 42 26 0 0 0 26 32 38
2018 GT-06 0 20 50 30 0 0 0 30 20 10
2017 GT 6 26 32 33 3 0 0 36 32 31
2017 GT-06 0 27 18 55 0 0 0 55 27 11

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 33 49 13 3 3 0 0 82 5 39
2018 GT-06 40 40 10 0 10 0 0 80 10 10
2017 GT 33 35 19 6 0 3 3 73 7 31
2017 GT-06 45 18 18 9 0 0 9 70 10 11

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 28 38 15 8 5 5 0 70 14 39
2018 GT-06 30 50 0 20 0 0 0 80 20 10
2017 GT 33 45 3 19 0 0 0 78 19 31
2017 GT-06 36 45 0 18 0 0 0 82 18 11
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 15 23 23 26 13 0 0 15 85 39
2018 GT-06 10 30 30 20 10 0 0 10 90 10
2017 GT 16 19 32 6 20 7 0 17 83 31
2017 GT-06 18 18 27 9 27 0 0 18 82 11

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 GT 15 33
2017 GT 25 24

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 GT 36 33
2017 GT 37 24

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 GT 18 33
2017 GT 21 24

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 GT 27 33
2017 GT 38 24

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 GT 9 33
2017 GT 8 24

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 GT 58 33

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 GT 48 33
2017 GT 42 24

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 GT 6 26 19 10 10 29 31
2017 GT 0 37 8 17 8 29 24

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 GT 28 72 32

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 15 15 33 15 18 0 3 31 34 33
2017 GT 8 33 12 17 26 0 4 43 44 24

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 0 12 6 33 42 0 6 13 81 33
2017 GT 0 12 12 21 55 0 0 12 75 24

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 36 13 15 8 13 3 13 58 24 39
2018 GT-06 30 10 30 0 0 0 30 57 0 10
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