2018 Public Service Employee Survey Results for Canadian Heritage by Question 78. Please indicate your occupational group and level. Occupational group and level - FI

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 45 34 16 3 3 0 0 79 5 38
2018 FI-02 38 31 23 8 0 0 0 69 8 13
2018 FI-03 47 47 7 0 0 0 0 93 0 15
2017 FI 51 37 2 7 2 0 0 88 9 43
2017 FI-02 41 42 8 8 0 0 0 83 8 12
2017 FI-03 56 33 0 11 0 0 0 89 11 18
2014 FI 32 45 16 2 2 0 2 79 5 44
2014 FI-03 47 47 5 0 0 0 0 95 0 19
2011 FI 34 49 7 7 0 0 2 85 8 41
2011 FI-02 58 17 8 17 0 0 0 75 17 12
2011 FI-03 29 57 14 0 0 0 0 86 0 14
2008 FI 33 42 19 3 3 0 0 75 6 36
2008 FI-02 55 18 27 0 0 0 0 73 0 11

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 45 39 16 0 0 0 0 84 0 38
2018 FI-02 31 38 31 0 0 0 0 69 0 13
2018 FI-03 60 33 7 0 0 0 0 93 0 15
2017 FI 38 52 7 2 0 0 0 90 2 42
2017 FI-02 34 49 17 0 0 0 0 83 0 12
2017 FI-03 53 47 0 0 0 0 0 100 0 17
2014 FI 43 45 5 2 5 0 0 89 7 44
2014 FI-03 32 47 11 5 5 0 0 79 11 19
2011 FI 37 54 7 2 0 0 0 90 2 41
2011 FI-02 50 33 8 8 0 0 0 83 8 12
2011 FI-03 21 79 0 0 0 0 0 100 0 14
2008 FI 44 44 8 0 3 0 0 89 3 36
2008 FI-02 45 45 9 0 0 0 0 91 0 11

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 49 43 3 5 0 0 0 92 5 37
2018 FI-02 25 50 8 17 0 0 0 75 17 12
2018 FI-03 73 27 0 0 0 0 0 100 0 15
2017 FI 44 44 9 2 0 0 0 88 2 43
2017 FI-02 34 41 25 0 0 0 0 75 0 12
2017 FI-03 72 28 0 0 0 0 0 100 0 18
2014 FI 57 32 9 2 0 0 0 89 2 44
2014 FI-03 53 37 5 5 0 0 0 89 5 19
2011 FI 41 51 5 0 2 0 0 93 2 41
2011 FI-02 58 25 17 0 0 0 0 83 0 12
2011 FI-03 36 64 0 0 0 0 0 100 0 14
2008 FI 39 56 3 3 0 0 0 94 3 36
2008 FI-02 45 45 9 0 0 0 0 91 0 11

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 61 34 3 3 0 0 0 95 3 38
2018 FI-02 62 23 8 8 0 0 0 85 8 13
2018 FI-03 60 40 0 0 0 0 0 100 0 15
2017 FI 67 26 5 2 0 0 0 93 2 43
2017 FI-02 49 42 0 8 0 0 0 92 8 12
2017 FI-03 89 11 0 0 0 0 0 100 0 18
2014 FI 59 30 9 2 0 0 0 89 2 44
2014 FI-03 74 26 0 0 0 0 0 100 0 19
2011 FI 54 29 5 5 5 2 0 85 10 41
2011 FI-02 58 8 17 8 8 0 0 67 17 12
2011 FI-03 50 50 0 0 0 0 0 100 0 14

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 41 54 5 0 0 0 0 95 0 37
2018 FI-02 38 46 15 0 0 0 0 85 0 13
2018 FI-03 47 53 0 0 0 0 0 100 0 15
2017 FI 38 46 14 2 0 0 0 84 2 43
2017 FI-02 42 33 25 0 0 0 0 75 0 12
2017 FI-03 50 50 0 0 0 0 0 100 0 18
2014 FI 39 45 9 5 2 0 0 84 7 44
2014 FI-03 32 53 5 5 5 0 0 84 11 19
2011 FI 39 44 12 5 0 0 0 83 5 41
2011 FI-02 50 25 17 8 0 0 0 75 8 12
2011 FI-03 36 64 0 0 0 0 0 100 0 14
2008 FI 50 31 11 8 0 0 0 81 8 36
2008 FI-02 64 18 18 0 0 0 0 82 0 11

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 42 32 21 5 0 0 0 74 5 38
2018 FI-02 54 8 31 8 0 0 0 62 8 13
2018 FI-03 40 47 13 0 0 0 0 87 0 15
2017 FI 42 35 16 2 5 0 0 77 7 43
2017 FI-02 41 42 8 8 0 0 0 83 8 12
2017 FI-03 56 28 11 0 6 0 0 84 6 18
2014 FI 45 34 11 7 2 0 0 80 9 44
2014 FI-03 63 26 5 5 0 0 0 89 5 19
2011 FI 41 37 7 5 7 0 2 80 13 41
2011 FI-02 50 17 8 8 17 0 0 67 25 12
2011 FI-03 50 43 7 0 0 0 0 93 0 14

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 38 41 16 5 0 0 0 78 5 37
2018 FI-02 46 23 23 8 0 0 0 69 8 13
2018 FI-03 50 43 7 0 0 0 0 93 0 14
2017 FI 42 37 12 7 2 0 0 79 9 43
2017 FI-02 42 49 0 8 0 0 0 92 8 12
2017 FI-03 50 28 16 6 0 0 0 78 6 18

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 50 37 11 0 0 3 0 89 0 38
2018 FI-02 54 31 15 0 0 0 0 85 0 13
2018 FI-03 60 33 0 0 0 7 0 100 0 15
2017 FI 47 44 7 2 0 0 0 91 2 43
2017 FI-02 58 34 8 0 0 0 0 92 0 12
2017 FI-03 45 55 0 0 0 0 0 100 0 18
2014 FI 48 39 11 2 0 0 0 86 2 44
2014 FI-03 42 53 5 0 0 0 0 95 0 19
2011 FI 41 49 2 7 0 0 0 90 7 41
2011 FI-02 58 33 0 8 0 0 0 92 8 12
2011 FI-03 36 57 7 0 0 0 0 93 0 14
2008 FI 56 28 6 11 0 0 0 83 11 36
2008 FI-02 55 27 0 18 0 0 0 82 18 11

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 42 45 11 3 0 0 0 87 3 38
2018 FI-02 38 38 15 8 0 0 0 77 8 13
2018 FI-03 40 53 7 0 0 0 0 93 0 15
2017 FI 44 37 12 0 5 2 0 83 5 43
2017 FI-02 41 34 17 0 0 8 0 82 0 12
2017 FI-03 50 44 6 0 0 0 0 94 0 18

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 57 43 0 0 0 0 0 100 0 37
2018 FI-02 46 54 0 0 0 0 0 100 0 13
2018 FI-03 71 29 0 0 0 0 0 100 0 14
2017 FI 51 37 12 0 0 0 0 88 0 43
2017 FI-02 49 42 8 0 0 0 0 92 0 12
2017 FI-03 73 22 6 0 0 0 0 94 0 18
2014 FI 59 34 5 2 0 0 0 93 2 44
2014 FI-03 58 32 5 5 0 0 0 89 5 19
2011 FI 49 44 7 0 0 0 0 93 0 41
2011 FI-02 67 17 17 0 0 0 0 83 0 12
2011 FI-03 36 64 0 0 0 0 0 100 0 14

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 30 49 16 5 0 0 0 78 5 37
2018 FI-02 25 50 17 8 0 0 0 75 8 12
2018 FI-03 27 60 13 0 0 0 0 87 0 15
2017 FI 49 26 16 9 0 0 0 75 9 43
2017 FI-02 49 17 17 17 0 0 0 66 17 12
2017 FI-03 61 33 5 0 0 0 0 95 0 18
2014 FI 34 45 14 5 2 0 0 80 7 44
2014 FI-03 32 63 5 0 0 0 0 95 0 19
2011 FI 41 41 5 7 5 0 0 83 12 41
2011 FI-02 50 17 8 17 8 0 0 67 25 12
2011 FI-03 43 57 0 0 0 0 0 100 0 14

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 47 37 11 3 3 0 0 84 5 38
2018 FI-02 38 38 15 0 8 0 0 77 8 13
2018 FI-03 47 40 13 0 0 0 0 87 0 15
2017 FI 52 30 14 5 0 0 0 81 5 43
2017 FI-02 34 41 17 8 0 0 0 75 8 12
2017 FI-03 67 28 5 0 0 0 0 95 0 18
2014 FI 34 43 18 2 2 0 0 77 5 44
2014 FI-03 32 42 21 5 0 0 0 74 5 19

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 38 49 14 0 0 0 0 86 0 37
2018 FI-02 33 33 33 0 0 0 0 67 0 12
2018 FI-03 60 33 7 0 0 0 0 93 0 15
2017 FI 38 42 12 9 0 0 0 79 9 43
2017 FI-02 25 49 17 8 0 0 0 75 8 12
2017 FI-03 56 33 0 11 0 0 0 89 11 18
2014 FI 32 55 7 7 0 0 0 86 7 44
2014 FI-03 32 63 0 5 0 0 0 95 5 19
2011 FI 37 54 7 2 0 0 0 90 2 41
2011 FI-02 50 33 8 8 0 0 0 83 8 12
2011 FI-03 43 57 0 0 0 0 0 100 0 14

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 53 45 3 0 0 0 0 97 0 38
2018 FI-02 31 69 0 0 0 0 0 100 0 13
2018 FI-03 60 33 7 0 0 0 0 93 0 15
2017 FI 49 39 7 5 0 0 0 88 5 43
2017 FI-02 49 25 17 8 0 0 0 75 8 12
2017 FI-03 61 39 0 0 0 0 0 100 0 18
2014 FI 55 36 7 2 0 0 0 91 2 44
2014 FI-03 53 42 0 5 0 0 0 95 5 19
2011 FI 49 39 5 7 0 0 0 88 7 41
2011 FI-02 58 17 8 17 0 0 0 75 17 12
2011 FI-03 50 50 0 0 0 0 0 100 0 14
2008 FI 56 31 8 6 0 0 0 86 6 36
2008 FI-02 64 27 9 0 0 0 0 91 0 11

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 47 39 8 3 3 0 0 87 5 38
2018 FI-02 38 62 0 0 0 0 0 100 0 13
2018 FI-03 60 27 7 0 7 0 0 87 7 15
2017 FI 49 37 5 7 2 0 0 86 9 43
2017 FI-02 49 42 8 0 0 0 0 92 0 12
2017 FI-03 39 44 0 11 6 0 0 83 17 18
2014 FI 45 34 14 7 0 0 0 80 7 44
2014 FI-03 47 37 5 11 0 0 0 84 11 19
2011 FI 39 32 22 7 0 0 0 71 7 41
2011 FI-02 33 25 33 8 0 0 0 58 8 12
2011 FI-03 43 36 7 14 0 0 0 79 14 14
2008 FI 17 39 31 11 3 0 0 56 14 36
2008 FI-02 18 55 27 0 0 0 0 73 0 11

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 5 21 47 16 3 8 0 20 29 38
2018 FI-02 8 15 54 15 0 8 0 17 25 13
2018 FI-03 0 33 47 13 0 7 0 14 36 15
2017 FI 7 21 42 21 7 0 2 29 28 43
2017 FI-02 8 24 34 25 0 0 8 28 36 12
2017 FI-03 6 17 50 22 6 0 0 28 22 18
2014 FI 5 30 50 9 5 0 2 14 35 44
2014 FI-03 0 26 47 11 11 0 5 22 28 19
2011 FI 10 39 34 17 0 0 0 17 49 41
2011 FI-02 17 33 25 25 0 0 0 25 50 12
2011 FI-03 0 36 50 14 0 0 0 14 36 14
2008 FI 8 31 36 19 6 0 0 25 39 36
2008 FI-02 9 36 36 18 0 0 0 18 45 11

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 0 5 39 37 13 5 0 53 6 38
2018 FI-02 0 8 38 23 23 8 0 50 8 13
2018 FI-03 0 7 33 53 0 7 0 57 7 15
2017 FI 0 5 33 32 21 0 9 59 5 43
2017 FI-02 0 0 17 66 0 0 17 80 0 12
2017 FI-03 0 6 28 27 33 0 6 65 6 18
2014 FI 5 14 30 34 14 2 2 50 19 44
2014 FI-03 0 16 21 32 21 5 5 59 18 19
2011 FI 7 24 41 20 5 0 2 25 33 41
2011 FI-02 0 42 17 25 17 0 0 42 42 12
2011 FI-03 7 7 50 36 0 0 0 36 14 14
2008 FI 6 11 44 22 14 3 0 37 17 36
2008 FI-02 9 0 45 27 9 9 0 40 10 11

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 0 21 34 29 11 5 0 42 22 38
2018 FI-02 0 15 38 15 15 15 0 36 18 13
2018 FI-03 0 33 27 33 7 0 0 40 33 15
2017 FI 2 26 42 19 9 0 2 29 29 43
2017 FI-02 8 33 34 17 0 0 8 18 45 12
2017 FI-03 0 17 61 17 6 0 0 22 17 18
2014 FI 14 32 30 14 5 0 7 20 49 44
2014 FI-03 5 47 26 11 5 0 5 17 56 19
2011 FI 15 20 51 15 0 0 0 15 34 41
2011 FI-02 17 8 67 8 0 0 0 8 25 12
2011 FI-03 14 21 36 29 0 0 0 29 36 14
2008 FI 8 33 31 19 6 3 0 26 43 36
2008 FI-02 9 27 55 0 0 9 0 0 40 11

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 5 11 45 32 8 0 0 39 16 38
2018 FI-02 8 15 23 38 15 0 0 54 23 13
2018 FI-03 7 13 53 20 7 0 0 27 20 15
2017 FI 5 19 35 25 14 0 2 40 24 43
2017 FI-02 8 25 17 41 0 0 8 45 37 12
2017 FI-03 6 17 33 22 22 0 0 44 22 18
2014 FI 7 14 39 30 9 0 2 40 21 44
2014 FI-03 5 16 42 26 5 0 5 33 22 19
2011 FI 7 5 51 34 0 0 2 35 13 41
2011 FI-02 8 0 42 50 0 0 0 50 8 12
2011 FI-03 7 7 57 29 0 0 0 29 14 14
2008 FI 8 25 31 28 8 0 0 36 33 36
2008 FI-02 9 9 55 27 0 0 0 27 18 11

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 5 26 34 21 11 3 0 32 32 38
2018 FI-02 8 31 15 31 15 0 0 46 38 13
2018 FI-03 7 20 47 13 13 0 0 27 27 15
2017 FI 9 16 26 37 2 0 9 43 28 43
2017 FI-02 8 17 34 33 0 0 8 36 28 12
2017 FI-03 11 17 27 33 0 0 11 38 31 18
2014 FI 16 25 32 14 9 0 5 24 43 44
2014 FI-03 16 26 21 16 16 0 5 33 44 19
2011 FI 15 20 34 24 5 0 2 30 35 41
2011 FI-02 0 33 33 17 17 0 0 33 33 12
2011 FI-03 21 21 36 21 0 0 0 21 43 14
2008 FI 6 25 36 22 8 0 3 31 31 36
2008 FI-02 9 9 45 27 0 0 9 30 20 11

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 0 24 27 32 16 0 0 49 24 37
2018 FI-02 0 23 38 23 15 0 0 38 23 13
2018 FI-03 0 13 27 47 13 0 0 60 13 15
2017 FI 5 7 19 37 23 5 5 67 13 43
2017 FI-02 0 8 25 41 8 17 0 60 10 12
2017 FI-03 11 5 17 28 39 0 0 67 16 18
2014 FI 0 18 27 27 25 0 2 53 19 44
2014 FI-03 0 11 26 21 37 0 5 61 11 19
2011 FI 12 5 37 34 7 2 2 44 18 41
2011 FI-02 8 8 33 42 8 0 0 50 17 12
2011 FI-03 7 7 43 29 0 7 7 33 17 14
2008 FI 6 19 28 42 6 0 0 47 25 36
2008 FI-02 0 18 45 36 0 0 0 36 18 11

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 0 13 37 26 18 5 0 47 14 38
2018 FI-02 0 0 38 31 23 8 0 58 0 13
2018 FI-03 0 27 40 13 13 7 0 29 29 15
2017 FI 2 17 31 31 14 2 2 47 20 42
2017 FI-02 8 0 33 42 0 8 8 51 10 12
2017 FI-03 0 24 35 18 24 0 0 41 24 17
2014 FI 7 16 39 14 18 2 5 34 24 44
2014 FI-03 5 16 32 16 21 5 5 41 24 19
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 26 34 18 5 0 11 5 72 6 38
2018 FI-02 23 15 23 15 0 23 0 50 20 13
2018 FI-03 33 27 27 0 0 7 7 69 0 15
2017 FI 37 40 14 2 0 4 2 83 3 43
2017 FI-02 33 34 8 8 0 8 8 80 10 12
2017 FI-03 50 45 0 0 0 5 0 100 0 18
2014 FI 41 30 9 5 2 9 5 82 8 44
2014 FI-03 47 32 0 5 0 16 0 94 6 19

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 61 24 8 8 0 0 0 84 8 38
2018 FI-02 46 38 0 15 0 0 0 85 15 13
2018 FI-03 73 7 20 0 0 0 0 80 0 15
2017 FI 63 28 2 7 0 0 0 91 7 43
2017 FI-02 66 25 0 8 0 0 0 92 8 12
2017 FI-03 73 27 0 0 0 0 0 100 0 18
2014 FI 64 32 2 2 0 0 0 95 2 44
2014 FI-03 74 21 5 0 0 0 0 95 0 19

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 11 26 18 11 3 18 13 54 19 38
2018 FI-02 15 8 23 8 8 31 8 38 25 13
2018 FI-03 0 33 13 20 0 13 20 50 30 15
2017 FI 16 26 16 9 9 19 5 54 24 43
2017 FI-02 16 25 17 8 8 25 0 55 23 12
2017 FI-03 22 28 6 11 6 16 11 69 23 18
2014 FI 16 20 25 9 5 16 9 48 18 44
2014 FI-03 21 32 26 0 0 11 11 67 0 19

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 61 26 11 3 0 0 0 87 3 38
2018 FI-02 54 31 15 0 0 0 0 85 0 13
2018 FI-03 60 27 7 7 0 0 0 87 7 15
2017 FI 51 42 7 0 0 0 0 93 0 43
2017 FI-02 41 51 8 0 0 0 0 92 0 12
2017 FI-03 67 27 6 0 0 0 0 94 0 18
2014 FI 52 41 0 7 0 0 0 93 7 44
2014 FI-03 63 32 0 5 0 0 0 95 5 19

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 58 29 8 5 0 0 0 87 5 38
2018 FI-02 38 46 8 8 0 0 0 85 8 13
2018 FI-03 60 27 13 0 0 0 0 87 0 15
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 46 38 5 5 0 5 0 89 6 37
2018 FI-02 50 33 0 17 0 0 0 83 17 12
2018 FI-03 47 40 7 0 0 7 0 93 0 15
2017 FI 49 30 19 2 0 0 0 79 2 43
2017 FI-02 33 25 42 0 0 0 0 58 0 12
2017 FI-03 73 27 0 0 0 0 0 100 0 18
2014 FI 45 34 16 2 2 0 0 80 5 44
2014 FI-03 47 42 0 5 5 0 0 89 11 19
2011 FI 49 32 2 12 5 0 0 80 17 41
2011 FI-02 58 8 8 25 0 0 0 67 25 12
2011 FI-03 36 57 0 7 0 0 0 93 7 14
2008 FI 31 47 14 3 6 0 0 78 8 36
2008 FI-02 64 27 0 0 9 0 0 91 9 11

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 57 27 11 0 3 3 0 86 3 37
2018 FI-02 50 25 17 0 8 0 0 75 8 12
2018 FI-03 67 27 0 0 0 7 0 100 0 15
2017 FI 51 39 9 0 0 0 0 91 0 43
2017 FI-02 41 42 17 0 0 0 0 83 0 12
2017 FI-03 67 33 0 0 0 0 0 100 0 18
2014 FI 45 36 14 2 2 0 0 82 5 44
2014 FI-03 53 42 0 5 0 0 0 95 5 19
2011 FI 51 27 10 7 2 0 2 80 10 41
2011 FI-02 50 8 17 17 0 0 8 64 18 12
2011 FI-03 57 36 7 0 0 0 0 93 0 14
2008 FI 28 64 3 6 0 0 0 92 6 36
2008 FI-02 36 55 0 9 0 0 0 91 9 11

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 51 35 5 3 3 3 0 89 6 37
2018 FI-02 50 33 0 8 8 0 0 83 17 12
2018 FI-03 60 20 13 0 0 7 0 86 0 15
2017 FI 44 37 12 5 2 0 0 81 7 43
2017 FI-02 33 42 8 8 8 0 0 75 17 12
2017 FI-03 67 28 5 0 0 0 0 95 0 18
2014 FI 48 27 20 2 2 0 0 75 5 44
2014 FI-03 53 32 11 0 5 0 0 84 5 19
2011 FI 56 24 7 7 5 0 0 80 12 41
2011 FI-02 50 17 8 25 0 0 0 67 25 12
2011 FI-03 57 36 7 0 0 0 0 93 0 14
2008 FI 28 53 8 8 3 0 0 81 11 36
2008 FI-02 36 45 9 9 0 0 0 82 9 11

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 62 27 5 0 3 3 0 92 3 37
2018 FI-02 50 25 17 0 8 0 0 75 8 12
2018 FI-03 67 27 0 0 0 7 0 100 0 15
2017 FI 63 21 14 2 0 0 0 84 2 43
2017 FI-02 66 8 17 8 0 0 0 75 8 12
2017 FI-03 67 27 6 0 0 0 0 94 0 18

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 51 38 5 3 0 3 0 92 3 37
2018 FI-02 42 33 17 8 0 0 0 75 8 12
2018 FI-03 60 33 0 0 0 7 0 100 0 15
2017 FI 61 23 14 0 2 0 0 84 2 43
2017 FI-02 58 8 25 0 8 0 0 66 8 12
2017 FI-03 73 27 0 0 0 0 0 100 0 18
2014 FI 57 27 9 7 0 0 0 84 7 44
2014 FI-03 68 16 11 5 0 0 0 84 5 19
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 14 50 7 0 0 14 14 90 0 14
2017 FI 15 50 5 0 0 15 15 93 0 20
2017 FI-03 17 58 0 0 0 8 17 100 0 12
2014 FI 20 45 15 10 0 5 5 72 11 20
2014 FI-03 25 50 8 8 0 0 8 82 9 12

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 43 43 5 0 0 8 0 94 0 37
2018 FI-02 54 23 15 0 0 8 0 83 0 13
2018 FI-03 27 60 0 0 0 13 0 100 0 15
2017 FI 39 37 9 2 2 9 0 84 5 43
2017 FI-02 41 25 8 0 0 25 0 89 0 12
2017 FI-03 45 39 11 0 0 6 0 88 0 18
2014 FI 23 57 9 2 0 9 0 88 3 44
2014 FI-03 26 58 11 0 0 5 0 89 0 19
2011 FI 27 41 17 2 2 10 0 76 5 41
2011 FI-02 50 17 17 0 0 17 0 80 0 12
2011 FI-03 21 50 14 0 7 7 0 77 8 14

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 37 47 13 0 0 3 0 86 0 38
2018 FI-02 31 46 23 0 0 0 0 77 0 13
2018 FI-03 27 60 7 0 0 7 0 93 0 15
2017 FI 30 58 9 0 2 0 0 88 2 43
2017 FI-02 33 59 8 0 0 0 0 92 0 12
2017 FI-03 39 50 11 0 0 0 0 89 0 18
2014 FI 27 48 16 0 2 7 0 80 2 44
2014 FI-03 32 53 11 0 0 5 0 89 0 19
2011 FI 20 39 24 10 5 2 0 60 15 41
2011 FI-02 33 33 17 8 8 0 0 67 17 12
2011 FI-03 14 43 36 0 7 0 0 57 7 14
2008 FI 25 53 14 8 0 0 0 78 8 36
2008 FI-02 36 55 0 9 0 0 0 91 9 11

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 29 53 13 0 0 5 0 86 0 38
2018 FI-02 38 31 23 0 0 8 0 75 0 13
2018 FI-03 20 67 7 0 0 7 0 93 0 15
2017 FI 14 67 12 0 2 5 0 85 2 43
2017 FI-02 7 67 17 0 0 8 0 82 0 12
2017 FI-03 22 61 11 0 0 6 0 88 0 18
2014 FI 16 45 23 2 2 11 0 69 5 44
2014 FI-03 16 47 26 0 0 11 0 71 0 19
2011 FI 7 41 29 12 5 5 0 51 18 41
2011 FI-02 25 42 17 8 8 0 0 67 17 12
2011 FI-03 0 50 36 7 7 0 0 50 14 14
2008 FI 14 42 28 11 0 6 0 59 12 36
2008 FI-02 18 27 27 9 0 18 0 56 11 11

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 24 57 14 0 0 5 0 86 0 37
2018 FI-02 25 50 17 0 0 8 0 82 0 12
2018 FI-03 27 53 13 0 0 7 0 86 0 15
2017 FI 26 46 21 0 5 2 0 74 5 43
2017 FI-02 17 49 34 0 0 0 0 66 0 12
2017 FI-03 33 39 22 0 0 6 0 77 0 18
2014 FI 20 52 11 5 5 7 0 78 10 44
2014 FI-03 26 58 11 0 0 5 0 89 0 19
2011 FI 17 46 15 17 5 0 0 63 22 41
2011 FI-02 25 33 25 8 8 0 0 58 17 12
2011 FI-03 21 50 7 14 7 0 0 71 21 14
2008 FI 17 44 19 14 3 3 0 63 17 36
2008 FI-02 27 45 9 9 0 9 0 80 10 11
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 32 53 13 3 0 0 0 84 3 38
2018 FI-02 23 69 8 0 0 0 0 92 0 13
2018 FI-03 40 40 20 0 0 0 0 80 0 15
2017 FI 35 51 9 0 2 2 0 88 2 43
2017 FI-02 33 59 8 0 0 0 0 92 0 12
2017 FI-03 45 39 17 0 0 0 0 83 0 18
2014 FI 32 57 9 0 2 0 0 89 2 44
2014 FI-03 26 63 11 0 0 0 0 89 0 19
2011 FI 15 59 20 5 2 0 0 73 7 41
2011 FI-02 42 33 17 0 8 0 0 75 8 12
2011 FI-03 7 79 7 7 0 0 0 86 7 14

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 54 41 5 0 0 0 0 95 0 37
2018 FI-02 42 58 0 0 0 0 0 100 0 12
2018 FI-03 60 33 7 0 0 0 0 93 0 15
2017 FI 49 42 5 0 2 2 0 93 2 43
2017 FI-02 42 58 0 0 0 0 0 100 0 12
2017 FI-03 61 22 11 0 0 5 0 88 0 18
2014 FI 43 39 2 7 2 2 5 88 10 44
2014 FI-03 42 47 0 5 0 5 0 94 6 19
2011 FI 49 37 10 2 0 2 0 88 3 41
2011 FI-02 75 17 8 0 0 0 0 92 0 12
2011 FI-03 43 43 7 0 0 7 0 92 0 14
2008 FI 39 31 11 17 0 0 3 71 17 36
2008 FI-02 55 18 9 9 0 0 9 80 10 11

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 50 45 0 3 0 3 0 97 3 38
2018 FI-02 54 38 0 0 0 8 0 100 0 13
2018 FI-03 60 40 0 0 0 0 0 100 0 15

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 24 27 16 5 8 19 0 63 17 37
2018 FI-02 31 31 8 0 15 15 0 73 18 13
2018 FI-03 20 33 13 7 0 27 0 73 9 15
2017 FI 19 28 16 11 5 18 2 59 20 43
2017 FI-02 0 34 17 16 8 25 0 45 32 12
2017 FI-03 45 28 6 6 0 16 0 87 7 18
2014 FI 23 23 16 9 9 18 2 57 23 44
2014 FI-03 26 32 11 16 0 16 0 69 19 19
2011 FI 15 27 20 7 12 15 5 52 24 41
2011 FI-02 17 8 25 17 8 17 8 33 33 12
2011 FI-03 21 36 14 0 7 21 0 73 9 14

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 39 39 18 3 0 0 0 79 3 38
2018 FI-02 38 38 15 8 0 0 0 77 8 13
2018 FI-03 40 47 13 0 0 0 0 87 0 15
2017 FI 48 40 7 5 0 0 0 88 5 42
2017 FI-02 24 59 8 8 0 0 0 83 8 12
2017 FI-03 67 17 11 6 0 0 0 84 6 18
2014 FI 30 59 9 0 2 0 0 89 2 44
2014 FI-03 32 63 5 0 0 0 0 95 0 19
2011 FI 32 49 15 5 0 0 0 80 5 41
2011 FI-02 33 33 25 8 0 0 0 67 8 12
2011 FI-03 29 57 14 0 0 0 0 86 0 14
2008 FI 39 36 14 8 3 0 0 75 11 36
2008 FI-02 36 45 9 9 0 0 0 82 9 11

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 32 21 24 16 5 0 3 54 22 38
2018 FI-02 46 8 8 31 8 0 0 54 38 13
2018 FI-03 20 20 47 7 0 0 7 43 7 15
2017 FI 26 26 21 19 7 2 0 52 26 43
2017 FI-02 24 25 25 17 8 0 0 49 25 12
2017 FI-03 33 28 17 16 6 0 0 61 22 18
2014 FI 20 50 9 11 5 2 2 74 17 44
2014 FI-03 16 63 11 11 0 0 0 79 11 19
2011 FI 24 29 24 7 12 0 2 55 20 41
2011 FI-02 42 8 17 8 25 0 0 50 33 12
2011 FI-03 14 43 29 7 0 0 7 62 8 14
2008 FI 25 44 6 14 8 3 0 71 23 36
2008 FI-02 36 36 0 18 9 0 0 73 27 11

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 37 50 8 5 0 0 0 87 5 38
2018 FI-02 38 38 15 8 0 0 0 77 8 13
2018 FI-03 33 60 7 0 0 0 0 93 0 15
2017 FI 33 49 9 5 0 4 0 85 5 43
2017 FI-02 25 41 17 8 0 8 0 72 9 12
2017 FI-03 50 45 0 0 0 5 0 100 0 18

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 39 42 11 3 0 5 0 86 3 38
2018 FI-02 38 54 8 0 0 0 0 92 0 13
2018 FI-03 47 33 13 0 0 7 0 86 0 15
2017 FI 56 38 5 0 0 2 0 95 0 43
2017 FI-02 41 59 0 0 0 0 0 100 0 12
2017 FI-03 73 17 6 0 0 5 0 94 0 18
2014 FI 55 30 11 0 0 5 0 88 0 44
2014 FI-03 63 26 11 0 0 0 0 89 0 19

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 55 34 8 3 0 0 0 89 3 38
2018 FI-02 46 38 15 0 0 0 0 85 0 13
2018 FI-03 67 27 7 0 0 0 0 93 0 15
2017 FI 60 30 9 0 0 0 0 91 0 43
2017 FI-02 41 42 17 0 0 0 0 83 0 12
2017 FI-03 78 22 0 0 0 0 0 100 0 18
2014 FI 55 32 9 0 0 5 0 90 0 44
2014 FI-03 68 21 11 0 0 0 0 89 0 19
2011 FI 29 59 5 5 0 2 0 90 5 41
2011 FI-02 50 42 0 8 0 0 0 92 8 12
2011 FI-03 21 71 0 7 0 0 0 93 7 14

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 66 32 3 0 0 0 0 97 0 38
2018 FI-02 46 46 8 0 0 0 0 92 0 13
2018 FI-03 87 13 0 0 0 0 0 100 0 15
2017 FI 74 19 7 0 0 0 0 93 0 43
2017 FI-02 75 17 8 0 0 0 0 92 0 12
2017 FI-03 84 16 0 0 0 0 0 100 0 18
2014 FI 56 40 2 2 0 0 0 95 2 43
2014 FI-03 63 32 5 0 0 0 0 95 0 19
2011 FI 29 61 7 2 0 0 0 90 2 41
2011 FI-02 42 42 8 8 0 0 0 83 8 12
2011 FI-03 21 71 7 0 0 0 0 93 0 14
2008 FI 47 42 8 3 0 0 0 89 3 36
2008 FI-02 64 27 9 0 0 0 0 91 0 11

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 71 24 5 0 0 0 0 95 0 38
2018 FI-02 62 23 15 0 0 0 0 85 0 13
2018 FI-03 67 33 0 0 0 0 0 100 0 15
2017 FI 70 21 9 0 0 0 0 91 0 43
2017 FI-02 66 17 17 0 0 0 0 83 0 12
2017 FI-03 78 22 0 0 0 0 0 100 0 18
2014 FI 59 34 5 2 0 0 0 93 2 44
2014 FI-03 63 32 5 0 0 0 0 95 0 19
2011 FI 37 54 7 2 0 0 0 90 2 41
2011 FI-02 58 33 8 0 0 0 0 92 0 12
2011 FI-03 21 71 0 7 0 0 0 93 7 14

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 68 26 5 0 0 0 0 95 0 38
2018 FI-02 62 23 15 0 0 0 0 85 0 13
2018 FI-03 73 27 0 0 0 0 0 100 0 15
2017 FI 65 26 7 2 0 0 0 91 2 43
2017 FI-02 66 17 17 0 0 0 0 83 0 12
2017 FI-03 67 33 0 0 0 0 0 100 0 18
2014 FI 55 41 2 2 0 0 0 95 2 44
2014 FI-03 53 42 5 0 0 0 0 95 0 19
2011 FI 34 59 5 2 0 0 0 93 2 41
2011 FI-02 58 33 8 0 0 0 0 92 0 12
2011 FI-03 21 71 0 7 0 0 0 93 7 14
2008 FI 53 33 14 0 0 0 0 86 0 36
2008 FI-02 64 27 9 0 0 0 0 91 0 11

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 55 24 16 3 0 3 0 81 3 38
2018 FI-02 54 15 23 8 0 0 0 69 8 13
2018 FI-03 53 33 7 0 0 7 0 93 0 15
2017 FI 56 25 9 2 2 5 0 85 5 43
2017 FI-02 58 0 34 0 8 0 0 58 8 12
2017 FI-03 61 33 0 0 0 6 0 100 0 18
2014 FI 57 25 7 9 0 2 0 84 9 44
2014 FI-03 42 32 11 11 0 5 0 78 11 19
2011 FI 41 29 17 5 5 2 0 73 10 41
2011 FI-02 58 8 25 0 8 0 0 67 8 12
2011 FI-03 29 50 0 7 7 7 0 85 15 14
2008 FI 42 22 17 14 0 6 0 68 15 36
2008 FI-02 64 18 9 0 0 9 0 90 0 11
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 FI 21 61 18 38
2018 FI-02 23 46 31 13
2018 FI-03 13 73 13 15
2017 FI 19 54 28 43
2017 FI-02 25 51 24 12
2017 FI-03 6 56 39 18
2014 FI 30 36 34 44
2014 FI-03 21 21 58 19
2011 FI 44 34 22 41
2011 FI-02 67 25 8 12
2011 FI-03 36 57 7 14
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 16 18 5 0 0 61 0 87 0 38
2018 FI-02 15 8 15 0 0 62 0 60 0 13
2018 FI-03 20 20 0 0 0 60 0 100 0 15
2017 FI 14 23 7 2 2 46 5 76 10 43
2017 FI-02 17 42 0 0 8 33 0 88 13 12
2017 FI-03 22 11 6 0 0 55 6 86 0 18
2014 FI 18 9 18 0 2 39 14 57 5 44
2014 FI-03 26 11 11 0 0 47 5 78 0 19

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 45 26 18 0 0 11 0 79 0 38
2018 FI-02 46 8 23 0 0 23 0 70 0 13
2018 FI-03 60 20 20 0 0 0 0 80 0 15
2017 FI 44 26 7 2 0 21 0 88 3 43
2017 FI-02 34 34 0 8 0 24 0 89 11 12
2017 FI-03 61 17 6 0 0 16 0 93 0 18
2014 FI 27 36 14 0 0 20 2 82 0 44
2014 FI-03 32 32 16 0 0 21 0 80 0 19
2011 FI 29 39 15 2 0 15 0 80 3 41
2011 FI-02 25 42 17 8 0 8 0 73 9 12
2011 FI-03 29 50 7 0 0 14 0 92 0 14
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 16 16 5 0 0 62 0 86 0 37
2018 FI-02 15 8 15 0 0 62 0 60 0 13
2018 FI-03 27 13 0 0 0 60 0 100 0 15
2017 FI 14 23 7 2 2 49 2 76 10 43
2017 FI-02 17 34 0 8 0 33 8 86 14 12
2017 FI-03 22 11 6 0 0 61 0 86 0 18
2014 FI 16 11 18 0 0 45 9 60 0 44
2014 FI-03 26 5 16 0 0 47 5 67 0 19

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 38 32 16 0 0 14 0 81 0 37
2018 FI-02 31 23 15 0 0 31 0 78 0 13
2018 FI-03 60 20 20 0 0 0 0 80 0 15
2017 FI 42 32 2 2 5 14 2 89 8 43
2017 FI-02 25 25 0 8 8 24 8 75 25 12
2017 FI-03 61 27 6 0 0 6 0 94 0 18
2014 FI 32 32 14 2 0 20 0 80 3 44
2014 FI-03 47 21 16 0 0 16 0 81 0 19
2011 FI 34 29 15 5 0 15 2 76 6 41
2011 FI-02 42 8 17 17 0 17 0 60 20 12
2011 FI-03 43 36 14 0 0 7 0 85 0 14
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 14 27 24 16 14 0 5 43 31 37
2018 FI-02 25 17 17 25 8 0 8 45 36 12
2018 FI-03 7 33 27 13 13 0 7 43 29 15
2017 FI 23 28 18 16 14 0 0 51 30 43
2017 FI-02 34 17 24 17 8 0 0 51 25 12
2017 FI-03 28 17 22 22 11 0 0 45 33 18

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 11 43 22 19 5 0 0 54 24 37
2018 FI-02 15 38 8 31 8 0 0 54 38 13
2018 FI-03 7 50 29 7 7 0 0 57 14 14
2017 FI 14 35 30 11 9 0 0 49 21 43
2017 FI-02 8 34 33 8 17 0 0 42 25 12
2017 FI-03 17 22 45 16 0 0 0 39 16 18

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 8 39 24 8 16 0 5 50 25 38
2018 FI-02 8 38 15 8 23 0 8 50 33 13
2018 FI-03 13 27 40 0 20 0 0 40 20 15
2017 FI 16 33 21 16 12 0 2 50 28 43
2017 FI-02 8 25 25 24 8 0 8 37 36 12
2017 FI-03 17 28 28 16 11 0 0 45 27 18

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 21 29 18 24 5 0 3 51 30 38
2018 FI-02 23 15 8 38 8 0 8 42 50 13
2018 FI-03 20 33 27 13 7 0 0 53 20 15
2017 FI 24 38 16 12 10 0 0 63 21 42
2017 FI-02 8 51 16 17 8 0 0 59 25 12
2017 FI-03 41 35 6 11 6 0 0 77 17 17

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 38 38 8 11 3 0 3 78 14 37
2018 FI-02 33 25 8 17 8 0 8 64 27 12
2018 FI-03 33 53 7 7 0 0 0 87 7 15
2017 FI 51 21 12 7 2 0 7 77 10 43
2017 FI-02 34 41 8 8 0 0 8 82 9 12
2017 FI-03 61 11 16 6 0 0 6 77 6 18

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 37 32 13 11 5 0 3 70 16 38
2018 FI-02 31 23 8 15 15 0 8 58 33 13
2018 FI-03 33 47 20 0 0 0 0 80 0 15
2017 FI 35 30 23 7 5 0 0 65 12 43
2017 FI-02 25 34 33 0 8 0 0 59 8 12
2017 FI-03 45 22 22 11 0 0 0 67 11 18

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 29 42 16 5 8 0 0 71 13 38
2018 FI-02 23 23 15 15 23 0 0 46 38 13
2018 FI-03 40 47 13 0 0 0 0 87 0 15
2017 FI 30 44 16 5 5 0 0 75 9 43
2017 FI-02 17 34 24 17 8 0 0 51 25 12
2017 FI-03 45 45 11 0 0 0 0 89 0 18

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 26 29 37 0 8 0 0 55 8 38
2018 FI-02 8 31 38 0 23 0 0 38 23 13
2018 FI-03 27 40 33 0 0 0 0 67 0 15
2017 FI 19 47 16 5 9 0 5 69 14 43
2017 FI-02 8 51 25 0 16 0 0 59 16 12
2017 FI-03 28 56 5 11 0 0 0 84 11 18

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 27 41 19 11 3 0 0 68 14 37
2018 FI-02 17 42 17 17 8 0 0 58 25 12
2018 FI-03 33 47 20 0 0 0 0 80 0 15
2017 FI 19 51 16 0 9 0 5 73 10 43
2017 FI-02 8 59 17 0 16 0 0 67 16 12
2017 FI-03 33 50 16 0 0 0 0 84 0 18

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 34 21 26 13 3 0 3 57 16 38
2018 FI-02 46 15 8 15 8 0 8 67 25 13
2018 FI-03 27 20 47 7 0 0 0 47 7 15
2017 FI 23 49 19 2 2 0 5 76 5 43
2017 FI-02 34 49 17 0 0 0 0 83 0 12
2017 FI-03 22 55 17 6 0 0 0 78 6 18

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 47 29 18 3 0 0 3 78 3 38
2018 FI-02 23 38 31 0 0 0 8 67 0 13
2018 FI-03 60 27 7 7 0 0 0 87 7 15
2017 FI 56 33 7 2 0 0 2 91 2 43
2017 FI-02 59 25 8 7 0 0 0 84 7 12
2017 FI-03 61 33 6 0 0 0 0 94 0 18

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 65 14 8 0 0 0 14 91 0 37
2018 FI-02 54 15 8 0 0 0 23 90 0 13
2018 FI-03 60 20 7 0 0 0 13 92 0 15

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 74 8 5 3 3 0 8 89 6 38
2018 FI-02 46 15 8 8 8 0 15 73 18 13
2018 FI-03 80 7 7 0 0 0 7 93 0 15
2017 FI 77 12 0 2 4 0 5 93 7 43
2017 FI-02 67 17 0 8 7 0 0 84 16 12
2017 FI-03 84 11 0 0 0 0 6 100 0 18

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 53 21 16 3 5 0 3 76 8 38
2018 FI-02 38 23 23 0 15 0 0 62 15 13
2018 FI-03 53 20 13 7 0 0 7 79 7 15
2017 FI 61 28 7 0 2 0 2 91 2 43
2017 FI-02 51 34 8 0 7 0 0 84 7 12
2017 FI-03 61 33 0 0 0 0 6 100 0 18

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 61 16 11 3 5 0 5 81 8 38
2018 FI-02 54 0 23 8 15 0 0 54 23 13
2018 FI-03 60 27 0 0 0 0 13 100 0 15
2017 FI 77 16 2 2 0 0 2 95 2 43
2017 FI-02 67 24 0 8 0 0 0 92 8 12
2017 FI-03 73 22 0 0 0 0 6 100 0 18

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 54 5 8 3 5 0 24 79 11 37
2018 FI-02 38 0 0 0 15 0 46 71 29 13
2018 FI-03 67 7 0 7 0 0 20 92 8 15
2017 FI 51 18 2 2 0 0 26 94 3 43
2017 FI-02 51 24 0 0 0 0 25 100 0 12
2017 FI-03 61 16 0 6 0 0 17 93 7 18

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 70 11 5 3 3 0 8 88 6 37
2018 FI-02 75 0 8 8 8 0 0 75 17 12
2018 FI-03 67 13 0 0 0 0 20 100 0 15
2017 FI 75 13 2 2 0 0 7 95 3 43
2017 FI-02 76 16 8 0 0 0 0 92 0 12
2017 FI-03 84 11 0 0 0 0 6 100 0 18

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 84 5 0 0 5 0 5 94 6 38
2018 FI-02 69 8 0 0 15 0 8 83 17 13
2018 FI-03 93 0 0 0 0 0 7 100 0 15
2017 FI 75 7 9 7 0 2 0 83 7 43
2017 FI-02 76 7 8 8 0 0 0 83 8 12
2017 FI-03 84 11 0 6 0 0 0 94 6 18

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 45 24 16 5 5 0 5 72 11 38
2018 FI-02 31 15 23 8 15 0 8 50 25 13
2018 FI-03 47 27 20 0 0 0 7 79 0 15
2017 FI 55 17 21 2 2 0 2 73 5 42
2017 FI-02 51 8 25 8 7 0 0 59 16 12
2017 FI-03 45 28 27 0 0 0 0 73 0 18

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 18 34 34 13 0 0 0 53 13 38
2018 FI-02 23 23 23 31 0 0 0 46 31 13
2018 FI-03 7 47 40 7 0 0 0 53 7 15
2017 FI 14 49 26 7 5 0 0 63 12 43
2017 FI-02 17 33 51 0 0 0 0 49 0 12
2017 FI-03 11 56 17 16 0 0 0 67 16 18

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 8 3 47 26 16 0 0 42 11 38
2018 FI-02 8 8 54 15 15 0 0 31 15 13
2018 FI-03 7 0 40 33 20 0 0 53 7 15
2017 FI 0 14 45 24 16 0 0 40 14 42
2017 FI-02 0 8 59 17 16 0 0 33 8 12
2017 FI-03 0 11 50 33 6 0 0 39 11 18

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 55 34 8 0 0 3 0 92 0 38
2018 FI-02 46 31 15 0 0 8 0 83 0 13
2018 FI-03 73 27 0 0 0 0 0 100 0 15
2017 FI 44 37 12 2 0 5 0 85 2 43
2017 FI-02 33 51 0 8 0 8 0 91 9 12
2017 FI-03 67 22 11 0 0 0 0 89 0 18

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 45 34 16 0 3 3 0 81 3 38
2018 FI-02 38 31 15 0 8 8 0 75 8 13
2018 FI-03 60 27 13 0 0 0 0 87 0 15
2017 FI 30 63 0 7 0 0 0 93 7 43
2017 FI-02 24 67 0 8 0 0 0 92 8 12
2017 FI-03 33 67 0 0 0 0 0 100 0 18
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 24 24 24 13 11 3 3 25 75 38
2018 FI-02 15 31 23 8 8 8 8 18 82 13
2018 FI-03 33 27 20 13 7 0 0 33 67 15
2017 FI 28 30 23 9 9 0 0 28 72 43
2017 FI-02 25 34 8 17 16 0 0 25 75 12
2017 FI-03 33 22 33 0 11 0 0 33 67 18

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 FI 15 27
2018 FI-03 0 10
2017 FI 6 30
2017 FI-03 8 12

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 FI 41 27
2018 FI-03 30 10
2017 FI 33 30
2017 FI-03 25 12

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 FI 22 27
2018 FI-03 20 10
2017 FI 3 30
2017 FI-03 8 12

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 FI 26 27
2018 FI-03 0 10
2017 FI 40 30
2017 FI-03 50 12

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 FI 4 27
2018 FI-03 0 10
2017 FI 3 30
2017 FI-03 0 12

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 FI 37 27
2018 FI-03 30 10

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 FI 44 27
2018 FI-03 60 10
2017 FI 53 30
2017 FI-03 59 12

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 FI 4 23 31 12 0 31 26
2018 FI-03 10 40 20 10 0 20 10
2017 FI 3 48 21 14 14 0 29
2017 FI-03 0 54 18 9 18 0 11

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 FI 38 62 26
2018 FI-03 30 70 10

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 33 7 22 11 7 4 15 50 23 27
2018 FI-03 40 10 10 10 0 10 20 71 14 10
2017 FI 13 26 26 13 13 0 10 43 29 31
2017 FI-03 17 17 33 17 8 0 8 37 27 12

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 4 4 22 22 41 0 7 8 68 27
2018 FI-03 10 10 20 20 30 0 10 22 56 10
2017 FI 0 0 12 29 45 3 10 0 86 31
2017 FI-03 0 0 16 25 42 8 8 0 81 12

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 26 18 16 18 18 0 3 46 38 38
2018 FI-02 31 15 8 8 38 0 0 46 46 13
2018 FI-03 33 20 13 13 13 0 7 57 29 15
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