2018 Public Service Employee Survey Results for Canadian Heritage by Question 78. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 38 50 6 3 3 0 0 88 6 32
2018 CR-04 39 50 0 6 6 0 0 89 11 18
2018 CR-05 31 54 15 0 0 0 0 85 0 13
2017 CR 27 40 15 15 3 0 0 68 18 35
2017 CR-04 29 31 15 25 0 0 0 59 25 20
2014 CR 36 33 18 10 2 0 2 70 12 67
2014 CR-04 34 34 21 9 2 0 0 68 11 44
2014 CR-05 45 29 15 10 0 0 0 75 10 20
2011 CR 20 41 19 12 3 0 6 64 16 86
2011 CR-04 22 40 15 12 3 0 8 67 16 60
2008 CR 34 38 14 11 3 0 0 72 14 92
2008 CR-04 33 34 13 15 5 0 0 67 20 61
2008 CR-05 34 48 14 3 0 0 0 83 3 29

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 31 38 3 16 9 0 3 71 26 32
2018 CR-04 33 28 0 22 11 0 6 65 35 18
2018 CR-05 23 54 8 8 8 0 0 77 15 13
2017 CR 22 46 9 14 6 0 3 70 21 34
2017 CR-04 24 31 15 15 10 0 5 57 27 20
2014 CR 32 28 28 9 2 0 2 61 10 67
2014 CR-04 34 29 28 6 2 0 0 64 9 44
2014 CR-05 30 25 34 10 0 0 0 56 10 20
2011 CR 27 40 16 5 12 1 0 67 16 86
2011 CR-04 25 33 20 3 17 2 0 59 20 60
2008 CR 25 43 13 9 9 1 0 69 18 92
2008 CR-04 20 46 15 8 10 2 0 67 18 61
2008 CR-05 34 38 10 10 7 0 0 72 17 29

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 38 28 16 9 9 0 0 66 19 32
2018 CR-04 33 22 17 17 11 0 0 56 28 18
2018 CR-05 38 38 15 0 8 0 0 77 8 13
2017 CR 32 45 12 5 6 0 0 77 11 34
2017 CR-04 34 41 10 5 10 0 0 75 15 20
2014 CR 30 34 21 10 3 0 2 65 13 67
2014 CR-04 32 34 18 13 2 0 0 66 16 44
2014 CR-05 30 35 29 5 0 0 0 66 5 20
2011 CR 29 39 15 7 8 0 1 69 15 85
2011 CR-04 31 34 15 8 10 0 2 66 19 59
2008 CR 24 47 9 9 12 0 0 71 21 92
2008 CR-04 21 48 10 10 11 0 0 69 21 61
2008 CR-05 31 41 7 7 14 0 0 72 21 29

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 44 38 6 3 3 3 3 87 7 32
2018 CR-04 39 44 6 0 6 0 6 88 6 18
2018 CR-05 54 23 8 8 0 8 0 83 8 13
2017 CR 40 41 9 0 3 0 6 87 3 34
2017 CR-04 34 41 10 0 5 0 10 83 6 20
2014 CR 45 30 15 6 2 0 3 77 7 67
2014 CR-04 48 39 7 4 0 0 2 89 4 44
2014 CR-05 44 10 35 10 0 0 0 55 10 20
2011 CR 40 38 14 2 3 1 1 80 6 86
2011 CR-04 48 35 8 2 3 2 2 86 5 60

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 22 44 19 13 3 0 0 66 16 32
2018 CR-04 17 39 28 17 0 0 0 56 17 18
2018 CR-05 23 54 8 8 8 0 0 77 15 13
2017 CR 20 57 6 9 9 0 0 76 18 35
2017 CR-04 25 44 0 15 15 0 0 69 31 20
2014 CR 30 43 15 9 2 0 2 75 10 67
2014 CR-04 32 44 16 6 2 0 0 76 9 44
2014 CR-05 30 39 15 15 0 0 0 70 15 20
2011 CR 24 47 15 1 13 0 0 71 14 86
2011 CR-04 22 45 17 2 15 0 0 67 17 60
2008 CR 23 47 16 9 5 0 0 70 14 92
2008 CR-04 16 48 21 8 7 0 0 64 15 61
2008 CR-05 34 45 7 10 3 0 0 79 14 29

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 23 48 23 6 0 0 0 71 6 31
2018 CR-04 24 47 24 6 0 0 0 71 6 17
2018 CR-05 15 54 23 8 0 0 0 69 8 13
2017 CR 23 43 22 12 0 0 0 66 12 35
2017 CR-04 25 39 15 20 0 0 0 64 20 20
2014 CR 38 31 13 16 0 0 2 70 16 67
2014 CR-04 44 28 13 16 0 0 0 71 16 44
2014 CR-05 30 39 15 15 0 0 0 70 15 20
2011 CR 24 41 22 7 6 0 0 65 13 85
2011 CR-04 27 42 19 5 7 0 0 69 12 59

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 28 41 22 9 0 0 0 69 9 32
2018 CR-04 28 39 17 17 0 0 0 67 17 18
2018 CR-05 31 46 23 0 0 0 0 77 0 13
2017 CR 32 54 12 0 3 0 0 85 3 35
2017 CR-04 36 49 10 0 5 0 0 85 5 20

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 34 50 13 3 0 0 0 84 3 32
2018 CR-04 33 56 11 0 0 0 0 89 0 18
2018 CR-05 38 46 8 8 0 0 0 85 8 13
2017 CR 24 58 12 3 3 0 0 82 6 35
2017 CR-04 25 54 10 5 5 0 0 80 10 20
2014 CR 30 50 14 2 2 2 2 83 3 67
2014 CR-04 37 43 16 2 0 2 0 81 2 44
2014 CR-05 20 70 10 0 0 0 0 90 0 20
2011 CR 37 37 16 5 2 0 2 76 7 86
2011 CR-04 37 35 17 7 2 0 3 74 9 60
2008 CR 37 47 11 3 1 0 0 85 4 91
2008 CR-04 33 48 15 3 2 0 0 80 5 61
2008 CR-05 50 43 4 4 0 0 0 93 4 28

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 25 41 22 9 0 3 0 68 10 32
2018 CR-04 28 44 11 17 0 0 0 72 17 18
2018 CR-05 23 38 31 0 0 8 0 67 0 13
2017 CR 17 51 21 6 6 0 0 68 12 35
2017 CR-04 25 39 15 10 10 0 0 64 20 20

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 34 41 16 6 3 0 0 75 9 32
2018 CR-04 28 39 22 11 0 0 0 67 11 18
2018 CR-05 38 46 8 0 8 0 0 85 8 13
2017 CR 40 36 15 6 3 0 0 76 9 35
2017 CR-04 36 34 15 10 5 0 0 69 15 20
2014 CR 51 36 11 0 2 0 2 88 2 67
2014 CR-04 55 36 7 0 2 0 0 91 2 44
2014 CR-05 45 39 15 0 0 0 0 85 0 20
2011 CR 50 36 10 2 1 0 0 86 3 86
2011 CR-04 47 35 13 3 2 0 0 82 5 60

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 16 38 31 13 0 0 3 55 13 32
2018 CR-04 22 39 22 17 0 0 0 61 17 18
2018 CR-05 8 31 46 8 0 0 8 42 8 13
2017 CR 18 57 17 6 3 0 0 75 9 35
2017 CR-04 20 46 24 5 5 0 0 66 10 20
2014 CR 21 30 36 9 2 0 3 53 10 67
2014 CR-04 23 32 32 9 2 0 2 56 11 44
2014 CR-05 20 30 44 5 0 0 0 50 5 20
2011 CR 23 45 13 9 8 0 1 69 18 86
2011 CR-04 25 45 12 8 8 0 2 71 17 60

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 25 38 28 9 0 0 0 63 9 32
2018 CR-04 28 33 22 17 0 0 0 61 17 18
2018 CR-05 15 46 38 0 0 0 0 62 0 13
2017 CR 26 51 21 0 3 0 0 76 3 35
2017 CR-04 31 44 20 0 5 0 0 75 5 20
2014 CR 32 40 17 7 0 2 3 75 8 67
2014 CR-04 32 34 21 9 0 2 2 69 9 44
2014 CR-05 35 55 10 0 0 0 0 90 0 20

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 31 44 16 3 3 3 0 77 6 32
2018 CR-04 28 50 11 6 6 0 0 78 11 18
2018 CR-05 31 38 23 0 0 8 0 75 0 13
2017 CR 29 60 9 0 3 0 0 88 3 35
2017 CR-04 36 49 10 0 5 0 0 85 5 20
2014 CR 30 46 14 7 0 2 2 79 7 67
2014 CR-04 34 45 7 11 0 2 0 82 11 44
2014 CR-05 25 50 25 0 0 0 0 75 0 20
2011 CR 34 45 14 6 1 0 0 79 7 86
2011 CR-04 42 38 13 5 2 0 0 80 7 60

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 26 58 6 6 3 0 0 84 10 31
2018 CR-04 18 59 12 12 0 0 0 76 12 17
2018 CR-05 31 62 0 0 8 0 0 92 8 13
2017 CR 43 34 19 0 3 0 0 78 3 35
2017 CR-04 51 24 20 0 5 0 0 75 5 20
2014 CR 38 45 11 4 2 0 2 84 6 67
2014 CR-04 39 45 11 2 2 0 0 84 4 44
2014 CR-05 40 39 10 10 0 0 0 80 10 20
2011 CR 33 44 9 6 8 0 0 77 14 86
2011 CR-04 27 47 10 7 10 0 0 73 17 60
2008 CR 25 53 9 9 4 0 0 78 13 92
2008 CR-04 20 56 10 8 7 0 0 75 15 61
2008 CR-05 34 48 7 10 0 0 0 83 10 29

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 59 25 16 0 0 0 0 84 0 32
2018 CR-04 67 17 17 0 0 0 0 83 0 18
2018 CR-05 54 31 15 0 0 0 0 85 0 13
2017 CR 46 43 11 0 0 0 0 89 0 35
2017 CR-04 49 46 5 0 0 0 0 95 0 20
2014 CR 57 35 4 3 0 0 2 93 3 67
2014 CR-04 57 34 6 2 0 0 0 92 2 44
2014 CR-05 65 30 0 5 0 0 0 95 5 20
2011 CR 43 36 12 3 3 0 2 81 7 86
2011 CR-04 45 33 13 5 2 0 2 80 7 60
2008 CR 39 39 15 3 3 0 0 78 7 92
2008 CR-04 39 36 16 3 5 0 0 75 8 61
2008 CR-05 41 41 14 3 0 0 0 83 3 29

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 3 31 31 25 9 0 0 34 34 32
2018 CR-04 6 28 39 17 11 0 0 28 33 18
2018 CR-05 0 31 23 38 8 0 0 46 31 13
2017 CR 6 8 46 33 3 0 3 38 15 34
2017 CR-04 5 0 52 38 0 0 5 40 6 19
2014 CR 4 16 42 21 11 0 6 34 22 67
2014 CR-04 4 18 44 18 9 0 7 30 24 44
2014 CR-05 5 10 39 30 15 0 0 45 15 20
2011 CR 7 30 31 15 5 0 12 22 42 86
2011 CR-04 5 33 27 17 5 0 13 25 44 60
2008 CR 9 27 37 18 5 1 2 25 37 92
2008 CR-04 10 25 34 18 8 2 3 28 36 61
2008 CR-05 7 28 45 21 0 0 0 21 34 29

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 3 13 29 32 19 3 0 53 17 31
2018 CR-04 6 18 29 29 18 0 0 47 24 17
2018 CR-05 0 8 23 38 23 8 0 67 8 13
2017 CR 3 5 24 32 24 8 3 64 9 34
2017 CR-04 5 5 21 36 32 0 0 68 11 19
2014 CR 4 10 24 33 14 6 9 55 17 67
2014 CR-04 6 13 18 34 16 5 7 57 22 44
2014 CR-05 0 5 39 30 10 10 5 48 6 20
2011 CR 13 23 30 10 10 3 9 24 41 86
2011 CR-04 13 18 28 12 13 5 10 29 37 60
2008 CR 8 14 32 17 20 4 5 41 24 92
2008 CR-04 10 10 30 18 23 3 7 45 22 61
2008 CR-05 3 24 34 17 14 3 3 33 30 29

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 22 25 16 13 9 6 9 26 56 32
2018 CR-04 33 17 17 22 0 11 0 25 56 18
2018 CR-05 0 38 15 0 23 0 23 30 50 13
2017 CR 11 11 25 29 9 6 9 45 25 35
2017 CR-04 10 13 25 15 10 10 15 34 32 20
2014 CR 9 19 28 23 12 3 6 38 31 67
2014 CR-04 9 23 28 18 14 2 7 35 34 44
2014 CR-05 5 15 29 35 10 5 0 48 21 20
2011 CR 12 29 33 7 6 0 14 15 47 86
2011 CR-04 12 30 30 10 5 0 13 17 48 60
2008 CR 15 27 33 11 5 4 3 18 46 91
2008 CR-04 15 25 35 13 5 2 5 20 43 60
2008 CR-05 17 31 31 7 7 7 0 15 52 29

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 6 16 16 34 13 3 13 56 26 32
2018 CR-04 11 22 11 33 11 0 11 50 38 18
2018 CR-05 0 8 15 38 15 8 15 70 10 13
2017 CR 3 5 33 25 19 3 12 51 10 33
2017 CR-04 5 9 32 27 16 0 11 48 16 19
2014 CR 1 10 31 29 17 2 11 51 13 67
2014 CR-04 2 13 30 25 21 0 9 51 17 44
2014 CR-05 0 5 34 40 10 5 5 56 6 20
2011 CR 6 17 31 17 15 1 12 37 27 86
2011 CR-04 5 18 27 20 15 2 13 41 27 60
2008 CR 3 22 38 13 16 3 4 32 27 92
2008 CR-04 3 21 41 13 16 0 5 31 26 61
2008 CR-05 3 21 34 14 17 7 3 35 27 29

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 13 16 25 22 19 3 3 43 30 32
2018 CR-04 11 22 22 17 22 6 0 41 35 18
2018 CR-05 15 8 23 31 15 0 8 50 25 13
2017 CR 6 24 30 16 16 3 5 34 33 33
2017 CR-04 5 19 38 16 16 0 5 34 26 19
2014 CR 7 13 38 15 17 2 8 35 23 66
2014 CR-04 6 16 37 11 21 2 7 35 24 44
2014 CR-05 11 11 42 21 11 0 5 33 22 19
2011 CR 12 23 33 14 7 0 12 24 39 86
2011 CR-04 12 22 30 15 8 0 13 27 38 60
2008 CR 7 13 38 27 11 0 4 40 21 90
2008 CR-04 8 12 40 23 13 0 3 38 21 60
2008 CR-05 4 18 32 32 7 0 7 42 23 28

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 10 13 35 19 13 6 3 36 25 31
2018 CR-04 12 24 35 12 12 6 0 25 38 17
2018 CR-05 8 0 38 23 15 8 8 45 9 13
2017 CR 6 13 21 24 21 8 6 53 22 34
2017 CR-04 11 9 27 21 27 5 0 51 20 19
2014 CR 4 19 32 19 12 3 11 36 27 67
2014 CR-04 4 18 34 18 14 2 9 36 25 44
2014 CR-05 0 25 25 24 10 5 10 41 30 20
2011 CR 15 35 17 13 5 3 12 21 59 86
2011 CR-04 17 30 17 15 5 5 12 24 56 60
2008 CR 14 24 34 12 8 7 2 21 42 92
2008 CR-04 13 26 30 11 10 7 3 24 44 61
2008 CR-05 17 21 41 14 3 3 0 18 39 29

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 9 28 28 13 13 6 3 28 41 32
2018 CR-04 17 28 33 17 0 6 0 18 47 18
2018 CR-05 0 31 15 8 31 8 8 45 36 13
2017 CR 9 3 48 21 6 6 6 31 14 34
2017 CR-04 16 5 46 16 5 5 5 24 24 19
2014 CR 10 15 30 24 9 5 8 38 28 67
2014 CR-04 9 16 28 25 11 7 5 41 27 44
2014 CR-05 10 15 39 20 5 0 10 28 28 20
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 19 50 9 0 0 13 9 88 0 32
2018 CR-04 17 56 6 0 0 17 6 93 0 18
2018 CR-05 15 46 15 0 0 8 15 80 0 13
2017 CR 32 42 12 9 3 3 0 76 12 35
2017 CR-04 41 39 10 5 5 0 0 80 10 20
2014 CR 38 34 13 6 1 5 3 78 8 67
2014 CR-04 41 36 9 7 2 5 0 81 9 44
2014 CR-05 35 30 19 5 0 5 5 73 6 20

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 44 47 3 6 0 0 0 91 6 32
2018 CR-04 39 56 0 6 0 0 0 94 6 18
2018 CR-05 46 38 8 8 0 0 0 85 8 13
2017 CR 49 27 18 6 0 0 0 76 6 35
2017 CR-04 56 13 20 10 0 0 0 69 10 20
2014 CR 55 24 9 4 3 3 2 83 8 66
2014 CR-04 52 28 9 4 2 5 0 83 7 43
2014 CR-05 71 9 10 5 5 0 0 80 10 20

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 16 28 19 6 3 25 3 61 13 32
2018 CR-04 17 22 17 11 6 22 6 54 23 18
2018 CR-05 15 38 23 0 0 23 0 70 0 13
2017 CR 12 45 15 9 3 14 3 68 14 35
2017 CR-04 15 44 15 10 5 10 0 66 17 20
2014 CR 15 27 18 12 6 15 8 54 23 67
2014 CR-04 14 29 21 9 4 21 2 56 17 44
2014 CR-05 20 15 15 19 10 5 15 44 37 20

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 59 38 3 0 0 0 0 97 0 32
2018 CR-04 56 39 6 0 0 0 0 94 0 18
2018 CR-05 62 38 0 0 0 0 0 100 0 13
2017 CR 69 19 6 6 0 0 0 88 6 35
2017 CR-04 61 24 5 10 0 0 0 85 10 20
2014 CR 53 33 10 3 0 0 2 87 3 67
2014 CR-04 55 32 11 2 0 0 0 87 2 44
2014 CR-05 50 35 10 4 0 0 0 86 4 20

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 34 53 13 0 0 0 0 88 0 32
2018 CR-04 39 44 17 0 0 0 0 83 0 18
2018 CR-05 23 69 8 0 0 0 0 92 0 13
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 41 28 22 6 0 3 0 71 6 32
2018 CR-04 44 28 17 11 0 0 0 72 11 18
2018 CR-05 31 31 31 0 0 8 0 67 0 13
2017 CR 35 52 11 0 3 0 0 86 3 35
2017 CR-04 51 39 5 0 5 0 0 90 5 20
2014 CR 38 38 15 7 0 0 2 77 7 66
2014 CR-04 39 39 16 6 0 0 0 78 6 44
2014 CR-05 43 36 11 11 0 0 0 79 11 19
2011 CR 33 38 19 2 7 0 0 71 10 84
2011 CR-04 38 36 16 2 9 0 0 74 10 58
2008 CR 42 33 12 3 7 0 3 78 10 92
2008 CR-04 39 39 7 3 8 0 3 81 12 61
2008 CR-05 48 17 24 3 3 0 3 68 7 29

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 41 44 6 3 0 6 0 90 3 32
2018 CR-04 44 50 0 6 0 0 0 94 6 18
2018 CR-05 38 38 15 0 0 8 0 83 0 13
2017 CR 40 48 9 0 3 0 0 88 3 35
2017 CR-04 46 39 10 0 5 0 0 85 5 20
2014 CR 45 37 12 1 0 3 2 86 1 67
2014 CR-04 48 41 7 2 0 2 0 91 2 44
2014 CR-05 45 29 20 0 0 5 0 79 0 20
2011 CR 36 31 17 9 3 2 0 69 13 86
2011 CR-04 42 33 8 10 3 3 0 78 14 60
2008 CR 46 33 9 5 4 2 1 81 10 92
2008 CR-04 48 30 7 7 7 2 2 80 14 61
2008 CR-05 41 38 14 3 0 3 0 82 4 29

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 35 48 10 0 0 3 3 90 0 31
2018 CR-04 41 53 6 0 0 0 0 94 0 17
2018 CR-05 31 46 15 0 0 0 8 83 0 13
2017 CR 40 48 12 0 0 0 0 88 0 35
2017 CR-04 46 49 5 0 0 0 0 95 0 20
2014 CR 45 33 16 4 0 0 2 80 4 67
2014 CR-04 51 32 11 6 0 0 0 83 6 44
2014 CR-05 40 35 24 0 0 0 0 76 0 20
2011 CR 30 36 20 9 5 0 0 66 14 86
2011 CR-04 35 32 18 10 5 0 0 67 15 60
2008 CR 45 33 13 3 5 0 1 78 9 92
2008 CR-04 43 33 11 5 7 0 2 77 12 61
2008 CR-05 48 34 14 0 3 0 0 83 3 29

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 63 34 3 0 0 0 0 97 0 32
2018 CR-04 56 44 0 0 0 0 0 100 0 18
2018 CR-05 69 23 8 0 0 0 0 92 0 13
2017 CR 58 25 17 0 0 0 0 83 0 35
2017 CR-04 71 13 15 0 0 0 0 85 0 20

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 53 38 9 0 0 0 0 91 0 32
2018 CR-04 50 44 6 0 0 0 0 94 0 18
2018 CR-05 54 31 15 0 0 0 0 85 0 13
2017 CR 52 33 15 0 0 0 0 85 0 35
2017 CR-04 61 29 10 0 0 0 0 90 0 20
2014 CR 48 32 15 2 0 2 2 83 2 67
2014 CR-04 55 29 13 0 0 2 0 86 0 44
2014 CR-05 40 39 15 5 0 0 0 80 5 20
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Senior Management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 34 47 0 0 0 16 3 100 0 32
2018 CR-04 44 39 0 0 0 11 6 100 0 18
2018 CR-05 23 62 0 0 0 15 0 100 0 13
2017 CR 29 42 14 3 3 9 0 78 6 35
2017 CR-04 41 39 10 0 5 5 0 84 5 20
2014 CR 39 33 17 3 1 5 2 77 4 67
2014 CR-04 46 28 18 5 2 2 0 75 6 44
2014 CR-05 30 45 19 0 0 5 0 80 0 20
2011 CR 33 26 21 8 2 9 1 65 12 86
2011 CR-04 42 23 15 7 3 8 2 72 11 60

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 34 41 19 0 0 6 0 80 0 32
2018 CR-04 39 33 22 0 0 6 0 76 0 18
2018 CR-05 31 54 8 0 0 8 0 92 0 13
2017 CR 24 33 26 6 0 12 0 64 7 35
2017 CR-04 36 24 20 10 0 10 0 66 11 20
2014 CR 35 36 18 6 1 3 2 74 8 67
2014 CR-04 39 30 18 9 2 2 0 70 11 44
2014 CR-05 30 50 15 0 0 5 0 84 0 20
2011 CR 22 31 22 9 10 3 1 56 21 86
2011 CR-04 27 35 17 7 10 3 2 65 18 60
2008 CR 25 37 22 7 5 4 0 65 13 92
2008 CR-04 28 38 16 7 7 5 0 69 14 61
2008 CR-05 17 34 34 7 3 3 0 54 11 29

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 22 28 31 0 0 13 6 62 0 32
2018 CR-04 39 22 28 0 0 0 11 69 0 18
2018 CR-05 0 38 31 0 0 31 0 56 0 13
2017 CR 21 33 26 6 0 15 0 63 7 35
2017 CR-04 36 24 20 10 0 10 0 66 11 20
2014 CR 24 38 28 3 1 5 2 66 4 67
2014 CR-04 30 34 25 5 2 5 0 67 7 44
2014 CR-05 15 50 29 0 0 5 0 69 0 20
2011 CR 14 27 34 4 5 14 2 49 10 85
2011 CR-04 17 31 27 3 3 15 3 58 8 59
2008 CR 18 38 20 12 4 8 0 61 18 92
2008 CR-04 20 41 16 10 5 8 0 66 16 61
2008 CR-05 14 31 28 17 3 7 0 48 22 29

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 28 28 25 9 0 3 6 62 10 32
2018 CR-04 28 28 17 17 0 0 11 63 19 18
2018 CR-05 31 31 31 0 0 8 0 67 0 13
2017 CR 24 36 29 12 0 0 0 60 12 35
2017 CR-04 31 34 20 15 0 0 0 64 15 20
2014 CR 29 37 25 3 3 2 2 68 6 67
2014 CR-04 34 32 23 5 4 2 0 68 9 44
2014 CR-05 20 55 25 0 0 0 0 75 0 20
2011 CR 20 33 20 14 6 7 1 57 22 86
2011 CR-04 23 35 15 13 3 8 2 65 19 60
2008 CR 20 37 25 12 3 3 0 58 16 92
2008 CR-04 21 39 21 11 3 3 0 63 15 61
2008 CR-05 14 34 31 14 3 3 0 50 18 29
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 44 38 9 9 0 0 0 81 9 32
2018 CR-04 39 44 0 17 0 0 0 83 17 18
2018 CR-05 54 31 15 0 0 0 0 85 0 13
2017 CR 35 54 5 6 0 0 0 89 6 35
2017 CR-04 46 39 5 10 0 0 0 85 10 20
2014 CR 42 36 13 5 0 3 2 81 5 67
2014 CR-04 46 34 11 7 0 2 0 82 7 44
2014 CR-05 40 39 20 0 0 0 0 80 0 20
2011 CR 35 38 19 5 0 2 1 76 5 86
2011 CR-04 35 37 18 5 0 3 2 75 5 60

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 34 50 3 9 0 3 0 87 10 32
2018 CR-04 33 56 0 11 0 0 0 89 11 18
2018 CR-05 38 46 0 8 0 8 0 92 8 13
2017 CR 32 40 18 11 0 0 0 72 11 35
2017 CR-04 46 34 10 10 0 0 0 80 10 20
2014 CR 45 34 10 4 3 2 2 82 7 67
2014 CR-04 51 30 11 4 2 2 0 82 6 44
2014 CR-05 35 44 10 5 5 0 0 80 10 20
2011 CR 36 38 10 6 2 5 2 80 9 86
2011 CR-04 42 32 8 7 2 7 3 81 9 60
2008 CR 41 40 5 7 3 2 1 84 10 92
2008 CR-04 44 34 5 8 3 3 2 83 12 61
2008 CR-05 31 55 7 3 3 0 0 86 7 29

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 38 41 16 3 0 3 0 81 3 32
2018 CR-04 39 33 22 6 0 0 0 72 6 18
2018 CR-05 38 54 0 0 0 8 0 100 0 13

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 19 31 28 6 0 16 0 59 7 32
2018 CR-04 28 44 22 0 0 6 0 76 0 18
2018 CR-05 8 15 31 15 0 31 0 33 22 13
2017 CR 21 19 24 9 6 12 9 51 19 35
2017 CR-04 25 18 20 5 5 10 15 59 14 20
2014 CR 21 23 30 5 4 9 9 53 11 67
2014 CR-04 23 23 25 5 4 11 9 58 11 44
2014 CR-05 20 25 34 5 5 5 5 51 11 20
2011 CR 13 20 21 13 9 20 5 43 29 86
2011 CR-04 18 20 15 13 5 22 7 53 26 60

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 22 44 16 13 3 3 0 68 16 32
2018 CR-04 22 39 17 17 6 0 0 61 22 18
2018 CR-05 15 54 15 8 0 8 0 75 8 13
2017 CR 23 51 15 0 6 6 0 78 6 35
2017 CR-04 31 34 25 0 10 0 0 64 10 20
2014 CR 33 31 16 7 2 9 2 72 10 67
2014 CR-04 32 30 20 6 2 9 0 68 9 44
2014 CR-05 35 39 5 10 0 10 0 83 11 20
2011 CR 16 31 27 9 8 6 2 52 19 86
2011 CR-04 18 32 23 8 7 8 3 57 17 60
2008 CR 23 40 18 8 5 7 0 67 14 91
2008 CR-04 30 40 8 7 8 7 0 75 16 60
2008 CR-05 10 41 34 10 0 3 0 54 11 29

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 25 28 22 13 3 6 3 59 17 32
2018 CR-04 33 28 11 11 6 6 6 69 19 18
2018 CR-05 8 31 38 15 0 8 0 42 17 13
2017 CR 24 20 22 19 9 6 0 46 30 35
2017 CR-04 25 15 13 25 15 5 0 43 43 20
2014 CR 12 25 21 16 14 6 6 42 34 67
2014 CR-04 14 28 20 11 16 7 5 47 30 44
2014 CR-05 10 24 20 30 5 5 5 38 39 20
2011 CR 10 22 26 19 16 2 5 35 38 86
2011 CR-04 12 20 25 20 17 2 5 34 39 60
2008 CR 11 30 20 11 18 5 4 46 33 92
2008 CR-04 11 31 15 10 20 8 5 49 34 61
2008 CR-05 10 28 31 10 17 0 3 39 29 29

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 22 34 31 6 0 6 0 60 7 32
2018 CR-04 22 39 22 11 0 6 0 65 12 18
2018 CR-05 15 31 46 0 0 8 0 50 0 13
2017 CR 18 36 35 0 3 9 0 59 3 35
2017 CR-04 20 29 31 0 5 15 0 58 6 20

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 47 31 13 3 0 6 0 83 3 32
2018 CR-04 44 28 17 6 0 6 0 76 6 18
2018 CR-05 54 38 0 0 0 8 0 100 0 13
2017 CR 35 45 11 0 3 6 0 85 3 35
2017 CR-04 36 39 15 0 5 5 0 79 5 20
2014 CR 45 27 21 3 0 3 2 75 3 67
2014 CR-04 48 25 27 0 0 0 0 73 0 44
2014 CR-05 44 25 10 10 0 10 0 78 11 20

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 48 39 10 3 0 0 0 87 3 31
2018 CR-04 41 41 12 6 0 0 0 82 6 17
2018 CR-05 54 38 8 0 0 0 0 92 0 13
2017 CR 35 62 3 0 0 0 0 97 0 35
2017 CR-04 31 64 5 0 0 0 0 95 0 20
2014 CR 51 28 15 3 0 2 2 82 3 67
2014 CR-04 60 20 18 2 0 0 0 80 2 44
2014 CR-05 40 39 10 5 0 5 0 84 5 20
2011 CR 36 41 8 3 3 7 1 84 8 86
2011 CR-04 42 38 7 3 2 7 2 87 5 60

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 53 44 3 0 0 0 0 97 0 32
2018 CR-04 50 50 0 0 0 0 0 100 0 18
2018 CR-05 62 38 0 0 0 0 0 100 0 13
2017 CR 43 54 3 0 0 0 0 97 0 35
2017 CR-04 46 49 5 0 0 0 0 95 0 20
2014 CR 62 28 8 2 0 0 2 91 2 67
2014 CR-04 67 24 7 2 0 0 0 91 2 44
2014 CR-05 56 34 10 0 0 0 0 90 0 20
2011 CR 37 42 13 5 2 0 1 80 7 86
2011 CR-04 42 38 10 7 2 0 2 81 8 60
2008 CR 45 39 9 4 3 0 0 84 8 92
2008 CR-04 46 39 7 5 3 0 0 85 8 61
2008 CR-05 38 41 14 3 3 0 0 79 7 29

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 56 31 9 3 0 0 0 88 3 32
2018 CR-04 56 28 11 6 0 0 0 83 6 18
2018 CR-05 62 31 8 0 0 0 0 92 0 13
2017 CR 46 39 15 0 0 0 0 85 0 35
2017 CR-04 56 24 20 0 0 0 0 80 0 20
2014 CR 46 37 12 2 0 2 2 86 2 67
2014 CR-04 48 38 9 2 0 2 0 88 2 44
2014 CR-05 50 30 20 0 0 0 0 80 0 20
2011 CR 30 36 19 8 6 0 1 67 14 86
2011 CR-04 33 30 18 10 7 0 2 64 17 60

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 47 38 9 6 0 0 0 84 6 32
2018 CR-04 39 44 11 6 0 0 0 83 6 18
2018 CR-05 54 31 8 8 0 0 0 85 8 13
2017 CR 46 39 12 3 0 0 0 85 3 35
2017 CR-04 51 29 15 5 0 0 0 80 5 20
2014 CR 52 32 9 3 0 2 2 88 3 67
2014 CR-04 55 31 7 5 0 2 0 88 5 44
2014 CR-05 55 30 15 0 0 0 0 85 0 20
2011 CR 27 43 17 7 5 0 1 71 12 86
2011 CR-04 30 40 15 8 5 0 2 71 14 60
2008 CR 45 37 12 4 1 1 0 82 5 92
2008 CR-04 41 41 10 5 2 2 0 83 7 61
2008 CR-05 48 31 17 3 0 0 0 79 3 29

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 59 22 13 3 0 0 3 84 3 32
2018 CR-04 50 28 17 0 0 0 6 82 0 18
2018 CR-05 69 15 8 8 0 0 0 85 8 13
2017 CR 49 31 6 11 0 3 0 83 11 35
2017 CR-04 46 34 5 15 0 0 0 80 15 20
2014 CR 48 20 17 6 2 5 3 74 8 67
2014 CR-04 53 24 11 5 0 7 0 83 5 44
2014 CR-05 44 15 25 10 0 0 5 63 11 20
2011 CR 37 28 13 8 7 5 2 70 16 86
2011 CR-04 42 20 13 8 8 5 3 67 18 60
2008 CR 29 32 17 14 5 2 0 62 20 92
2008 CR-04 30 23 18 20 7 3 0 54 27 61
2008 CR-05 31 45 17 3 3 0 0 76 7 29
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 CR 44 44 13 32
2018 CR-04 39 44 17 18
2018 CR-05 54 38 8 13
2017 CR 22 49 29 35
2017 CR-04 31 44 25 20
2014 CR 35 38 27 67
2014 CR-04 33 39 28 44
2014 CR-05 39 40 20 20
2011 CR 38 29 33 85
2011 CR-04 41 22 37 59

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 CR 14 57 0 14 7 7 14
2014 CR 17 44 13 4 9999 21 24
2014 CR-04 14 59 7 0 9999 21 15
2011 CR 13 35 32 10 9999 10 31
2011 CR-04 13 26 39 13 9999 9 23
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 16 13 22 3 0 38 9 53 6 32
2018 CR-04 28 11 17 6 0 33 6 64 9 18
2018 CR-05 0 15 31 0 0 38 15 33 0 13
2017 CR 6 21 20 0 3 38 12 53 6 35
2017 CR-04 10 20 18 0 0 41 10 62 0 20
2014 CR 20 12 25 0 2 23 20 54 3 67
2014 CR-04 23 13 25 0 2 21 16 57 4 44
2014 CR-05 15 10 29 0 0 20 25 46 0 20

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 25 53 3 0 0 19 0 96 0 32
2018 CR-04 33 56 0 0 0 11 0 100 0 18
2018 CR-05 15 54 0 0 0 31 0 100 0 13
2017 CR 27 39 17 6 0 12 0 74 7 35
2017 CR-04 41 29 15 5 0 10 0 77 6 20
2014 CR 42 23 21 0 0 9 5 76 0 67
2014 CR-04 51 16 20 0 0 9 5 77 0 44
2014 CR-05 30 39 25 0 0 5 0 73 0 20
2011 CR 38 26 17 8 0 10 0 71 9 86
2011 CR-04 45 23 17 5 0 10 0 76 6 60
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 0 100 32
2018 CR-04 0 100 18
2018 CR-05 0 100 13

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 13 16 9 13 0 41 9 56 25 32
2018 CR-04 22 11 6 17 0 39 6 60 30 18
2018 CR-05 0 23 15 8 0 38 15 50 17 13
2017 CR 9 19 24 0 3 35 9 51 5 35
2017 CR-04 10 13 31 0 5 36 5 40 9 20
2014 CR 20 15 25 0 0 29 12 58 0 67
2014 CR-04 23 18 20 0 0 30 9 67 0 44
2014 CR-05 15 10 39 0 0 20 15 39 0 20

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 25 47 0 6 0 22 0 92 8 32
2018 CR-04 33 44 0 11 0 11 0 88 13 18
2018 CR-05 15 54 0 0 0 31 0 100 0 13
2017 CR 24 45 14 0 0 18 0 83 0 35
2017 CR-04 31 39 20 0 0 10 0 77 0 20
2014 CR 41 34 13 3 0 8 2 82 3 67
2014 CR-04 51 25 13 2 0 9 0 83 3 44
2014 CR-05 25 50 15 5 0 5 0 79 5 20
2011 CR 38 31 16 5 0 8 1 77 5 86
2011 CR-04 43 23 18 5 0 8 2 74 6 60
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 31 22 19 13 9 0 6 57 23 32
2018 CR-04 39 11 17 17 17 0 0 50 33 18
2018 CR-05 23 38 23 8 0 0 8 67 8 13
2017 CR 32 11 19 12 17 3 6 47 31 35
2017 CR-04 31 13 20 10 15 5 5 49 28 20

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 38 19 31 6 3 0 3 58 10 32
2018 CR-04 33 22 39 6 0 0 0 56 6 18
2018 CR-05 46 15 23 8 8 0 0 62 15 13
2017 CR 32 21 25 17 6 0 0 52 22 35
2017 CR-04 31 15 29 25 0 0 0 46 25 20

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 41 31 19 3 3 0 3 74 6 32
2018 CR-04 39 28 28 6 0 0 0 67 6 18
2018 CR-05 46 38 8 0 8 0 0 85 8 13
2017 CR 29 41 14 11 0 0 6 74 11 35
2017 CR-04 20 56 8 10 0 0 5 81 11 20

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 34 19 19 16 9 0 3 55 26 32
2018 CR-04 44 17 11 17 11 0 0 61 28 18
2018 CR-05 23 23 31 15 8 0 0 46 23 13
2017 CR 30 24 24 8 6 3 6 59 15 35
2017 CR-04 29 31 20 10 0 5 5 66 11 20

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 68 16 3 3 0 0 10 93 4 31
2018 CR-04 71 12 0 6 0 0 12 93 7 17
2018 CR-05 69 23 8 0 0 0 0 92 0 13
2017 CR 52 17 5 0 0 0 27 94 0 35
2017 CR-04 51 18 0 0 0 0 31 100 0 20

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 50 9 22 6 9 0 3 61 16 32
2018 CR-04 50 6 28 11 6 0 0 56 17 18
2018 CR-05 54 15 15 0 15 0 0 69 15 13
2017 CR 50 18 12 11 6 0 3 70 18 34
2017 CR-04 52 11 11 11 11 0 5 66 23 19

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 50 28 19 3 0 0 0 78 3 32
2018 CR-04 50 22 22 6 0 0 0 72 6 18
2018 CR-05 46 38 15 0 0 0 0 85 0 13
2017 CR 37 33 17 6 0 3 3 75 6 34
2017 CR-04 41 16 27 11 0 5 0 60 11 19

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 45 26 16 6 0 0 6 76 7 31
2018 CR-04 41 29 24 6 0 0 0 71 6 17
2018 CR-05 54 23 8 8 0 0 8 83 8 13
2017 CR 36 28 27 6 0 0 3 66 6 34
2017 CR-04 38 25 32 5 0 0 0 62 5 19

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 34 38 13 9 0 3 3 77 10 32
2018 CR-04 33 50 11 6 0 0 0 83 6 18
2018 CR-05 38 23 15 15 0 8 0 67 17 13
2017 CR 42 24 28 3 0 0 3 68 3 33
2017 CR-04 41 27 27 5 0 0 0 68 5 19

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 41 34 13 6 0 0 6 80 7 32
2018 CR-04 50 28 17 6 0 0 0 78 6 18
2018 CR-05 31 46 8 8 0 0 8 83 8 13
2017 CR 47 18 23 3 6 3 0 67 9 34
2017 CR-04 57 11 11 5 11 5 0 72 17 19

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 52 23 13 3 0 0 10 82 4 31
2018 CR-04 50 33 11 6 0 0 0 83 6 18
2018 CR-05 58 8 17 0 0 0 17 80 0 12
2017 CR 66 9 15 0 5 0 6 79 5 35
2017 CR-04 69 5 15 0 5 0 5 79 5 20

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 66 9 9 3 0 0 13 86 4 32
2018 CR-04 83 11 6 0 0 0 0 94 0 18
2018 CR-05 46 8 15 8 0 0 23 70 10 13

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 75 6 9 0 0 0 9 90 0 32
2018 CR-04 89 6 6 0 0 0 0 94 0 18
2018 CR-05 62 8 15 0 0 0 15 82 0 13
2017 CR 82 0 9 3 0 0 6 87 3 35
2017 CR-04 85 0 10 5 0 0 0 85 5 20

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 69 19 6 0 0 0 6 93 0 32
2018 CR-04 83 11 6 0 0 0 0 94 0 18
2018 CR-05 46 31 8 0 0 0 15 91 0 13
2017 CR 76 12 9 0 0 0 3 91 0 35
2017 CR-04 75 15 10 0 0 0 0 90 0 20

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 84 6 0 3 0 0 6 97 3 32
2018 CR-04 100 0 0 0 0 0 0 100 0 18
2018 CR-05 62 15 0 8 0 0 15 91 9 13
2017 CR 68 12 6 6 0 3 6 87 6 35
2017 CR-04 75 10 5 5 0 5 0 89 5 20

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 77 3 0 0 0 0 19 100 0 31
2018 CR-04 94 0 0 0 0 0 6 100 0 18
2018 CR-05 50 8 0 0 0 0 42 100 0 12
2017 CR 63 3 3 3 0 2 27 92 4 35
2017 CR-04 69 0 5 0 0 0 25 93 0 20

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 88 6 0 3 0 0 3 97 3 32
2018 CR-04 83 11 0 6 0 0 0 94 6 18
2018 CR-05 92 0 0 0 0 0 8 100 0 13
2017 CR 71 3 9 0 0 0 18 89 0 35
2017 CR-04 80 5 5 0 0 0 10 94 0 20

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 66 13 6 0 13 0 3 81 13 32
2018 CR-04 67 6 6 0 22 0 0 72 22 18
2018 CR-05 62 23 8 0 0 0 8 92 0 13
2017 CR 48 18 9 5 18 0 3 68 23 35
2017 CR-04 49 10 15 0 25 0 0 59 25 20

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 34 19 19 13 6 0 9 59 21 32
2018 CR-04 44 22 11 17 6 0 0 67 22 18
2018 CR-05 23 15 31 8 8 0 15 45 18 13
2017 CR 54 14 18 12 0 0 3 70 12 35
2017 CR-04 54 5 25 15 0 0 0 59 15 20

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 25 41 25 3 3 0 3 68 6 32
2018 CR-04 28 39 28 0 6 0 0 67 6 18
2018 CR-05 23 46 23 8 0 0 0 69 8 13
2017 CR 17 31 46 6 0 0 0 48 6 35
2017 CR-04 10 34 56 0 0 0 0 44 0 20

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 3 9 44 13 31 0 0 44 13 32
2018 CR-04 6 6 44 11 33 0 0 44 11 18
2018 CR-05 0 15 46 15 23 0 0 38 15 13
2017 CR 3 12 37 24 25 0 0 48 15 35
2017 CR-04 5 15 36 25 18 0 0 44 20 20

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 41 47 6 3 0 3 0 90 3 32
2018 CR-04 50 33 11 6 0 0 0 83 6 18
2018 CR-05 31 69 0 0 0 0 0 100 0 13
2017 CR 38 40 10 6 0 6 0 83 6 35
2017 CR-04 46 34 10 5 0 5 0 84 5 20

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 38 44 16 0 0 3 0 84 0 32
2018 CR-04 39 44 17 0 0 0 0 83 0 18
2018 CR-05 38 46 8 0 0 8 0 92 0 13
2017 CR 18 65 12 3 3 0 0 82 6 35
2017 CR-04 20 59 10 5 5 0 0 80 10 20
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 31 31 16 9 6 6 0 33 67 32
2018 CR-04 39 17 22 11 6 6 0 41 59 18
2018 CR-05 23 54 8 8 0 8 0 25 75 13
2017 CR 31 21 17 9 18 2 3 33 67 35
2017 CR-04 29 25 5 10 25 0 5 30 70 20

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 CR 15 20
2017 CR 37 22
2017 CR-04 38 13

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 CR 40 20
2017 CR 31 22
2017 CR-04 31 13

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 CR 40 20
2017 CR 28 22
2017 CR-04 23 13

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 CR 10 20
2017 CR 23 22
2017 CR-04 8 13

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 CR 5 20
2017 CR 9 22
2017 CR-04 0 13

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 CR 20 20

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 CR 30 20
2017 CR 32 22
2017 CR-04 38 13

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 CR 0 68 16 0 5 11 19
2017 CR 9 59 11 5 11 5 19
2017 CR-04 0 73 9 0 18 0 11

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 45 55 20

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 35 30 20 5 5 0 5 68 11 20
2017 CR 18 23 22 18 9 0 9 46 30 22
2017 CR-04 8 15 31 23 15 0 8 25 42 13

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 10 10 35 25 10 0 10 22 39 20
2017 CR 9 9 22 18 37 0 5 19 58 22
2017 CR-04 8 8 23 23 38 0 0 15 62 13

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 47 6 9 16 6 0 16 63 26 32
2018 CR-04 56 6 11 17 6 0 6 65 24 18
2018 CR-05 38 8 8 15 8 0 23 60 30 13
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