2018 Public Service Employee Survey Results for Canadian Heritage by Question 78. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 35 41 12 9 3 0 0 77 11 240
2018 AS-01 41 31 23 5 0 0 0 72 5 39
2018 AS-02 33 40 7 10 10 0 0 72 21 58
2018 AS-03 30 43 10 17 0 0 0 73 17 30
2018 AS-04 34 43 11 9 0 0 2 79 9 44
2018 AS-05 31 59 6 3 0 0 0 91 3 32
2018 AS-06 29 47 12 12 0 0 0 76 12 17
2018 AS-07 54 23 15 8 0 0 0 77 8 13
2017 AS 44 37 8 9 2 0 0 82 11 262
2017 AS-01 32 40 12 14 2 0 0 72 16 42
2017 AS-02 53 29 8 10 0 0 0 82 10 72
2017 AS-03 46 27 12 7 2 2 2 77 10 39
2017 AS-04 46 40 3 8 3 0 0 86 11 37
2017 AS-05 47 41 6 6 0 0 0 87 6 32
2017 AS-06 39 48 0 9 4 0 0 87 13 23
2017 AS-07 39 61 0 0 0 0 0 100 0 13
2014 AS 38 39 12 6 2 0 1 79 9 291
2014 AS-01 26 43 22 5 3 0 0 70 8 60
2014 AS-02 38 45 5 7 3 0 1 85 10 73
2014 AS-03 44 34 14 5 3 0 0 78 8 38
2014 AS-04 52 35 5 5 3 0 0 87 8 40
2014 AS-05 33 38 17 10 0 0 2 73 10 42
2014 AS-06 45 33 5 11 0 0 5 83 12 18
2014 AS-07 54 31 15 0 0 0 0 85 0 13
2011 AS 35 39 14 6 5 0 1 75 11 314
2011 AS-01 28 29 17 12 13 0 1 58 25 86
2011 AS-02 37 47 14 1 0 0 0 84 1 83
2011 AS-03 51 29 9 4 7 0 0 80 11 45
2011 AS-04 37 37 15 7 5 0 0 73 12 41
2011 AS-05 16 64 8 8 0 0 4 83 8 25
2011 AS-06 41 41 18 0 0 0 0 82 0 22
2011 AS-07 33 50 17 0 0 0 0 83 0 12
2008 AS 43 40 9 5 2 0 2 84 7 310
2008 AS-01 37 37 10 12 4 0 0 74 15 78
2008 AS-02 49 36 8 2 2 0 2 87 4 96
2008 AS-03 39 47 8 0 0 0 6 91 0 36
2008 AS-04 35 47 9 9 0 0 0 82 9 34
2008 AS-05 33 57 10 0 0 0 0 90 0 21
2008 AS-06 47 37 11 0 0 0 5 89 0 19
2008 AS-07 67 28 6 0 0 0 0 94 0 18

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 39 41 9 7 3 0 1 81 11 240
2018 AS-01 46 31 10 10 3 0 0 77 13 39
2018 AS-02 28 41 10 12 5 0 3 71 18 58
2018 AS-03 58 29 6 6 0 0 0 87 6 31
2018 AS-04 35 53 7 2 2 0 0 88 5 43
2018 AS-05 31 50 13 3 3 0 0 81 6 32
2018 AS-06 35 47 12 6 0 0 0 82 6 17
2018 AS-07 62 23 0 8 8 0 0 85 15 13
2017 AS 36 42 12 7 3 0 0 78 10 262
2017 AS-01 30 37 16 12 5 0 0 67 17 42
2017 AS-02 39 35 15 7 4 0 0 74 11 72
2017 AS-03 39 36 20 5 0 0 0 75 5 39
2017 AS-04 32 51 5 8 3 0 0 84 11 37
2017 AS-05 34 56 3 3 3 0 0 91 6 32
2017 AS-06 39 52 0 4 4 0 0 91 9 23
2017 AS-07 39 53 0 8 0 0 0 92 8 13
2014 AS 35 36 17 7 6 0 0 71 12 292
2014 AS-01 21 30 25 13 10 0 0 51 24 60
2014 AS-02 34 36 19 8 1 0 1 71 10 73
2014 AS-03 34 40 16 0 8 3 0 76 8 38
2014 AS-04 46 29 7 10 7 0 0 76 17 41
2014 AS-05 33 43 17 2 5 0 0 76 7 42
2014 AS-06 60 40 0 0 0 0 0 100 0 18
2014 AS-07 46 46 8 0 0 0 0 92 0 13
2011 AS 43 30 11 9 7 0 0 73 16 314
2011 AS-01 29 29 15 9 17 0 0 58 27 86
2011 AS-02 38 35 11 10 6 0 0 73 16 82
2011 AS-03 59 24 9 7 2 0 0 83 9 46
2011 AS-04 39 41 12 7 0 0 0 80 7 41
2011 AS-05 52 28 8 8 4 0 0 80 12 25
2011 AS-06 55 23 9 14 0 0 0 77 14 22
2011 AS-07 92 8 0 0 0 0 0 100 0 12
2008 AS 40 41 8 7 4 0 0 81 11 310
2008 AS-01 29 40 13 13 5 0 0 69 18 78
2008 AS-02 36 43 8 8 4 0 0 79 13 96
2008 AS-03 53 39 6 0 3 0 0 92 3 36
2008 AS-04 47 44 3 6 0 0 0 91 6 34
2008 AS-05 48 43 10 0 0 0 0 90 0 21
2008 AS-06 53 32 5 0 11 0 0 84 11 19
2008 AS-07 50 44 0 0 6 0 0 94 6 18

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 42 43 8 3 3 0 0 85 7 236
2018 AS-01 44 31 18 3 5 0 0 74 8 39
2018 AS-02 38 43 5 5 7 0 2 82 13 56
2018 AS-03 58 35 3 3 0 0 0 94 3 31
2018 AS-04 32 56 10 2 0 0 0 88 2 41
2018 AS-05 28 63 6 0 3 0 0 91 3 32
2018 AS-06 47 41 6 6 0 0 0 88 6 17
2018 AS-07 77 23 0 0 0 0 0 100 0 13
2017 AS 42 42 10 4 3 0 0 84 6 262
2017 AS-01 39 35 15 5 7 0 0 74 11 42
2017 AS-02 44 35 13 6 3 0 0 79 8 72
2017 AS-03 42 46 7 2 2 0 0 88 5 39
2017 AS-04 32 46 14 8 0 0 0 78 8 37
2017 AS-05 47 47 3 0 3 0 0 94 3 32
2017 AS-06 43 57 0 0 0 0 0 100 0 23
2017 AS-07 61 31 7 0 0 0 0 93 0 13
2014 AS 42 36 9 9 3 0 0 78 13 292
2014 AS-01 25 35 13 22 5 0 0 60 27 60
2014 AS-02 45 34 11 8 0 0 1 80 8 73
2014 AS-03 42 45 0 8 5 0 0 87 13 38
2014 AS-04 49 32 10 5 5 0 0 80 10 41
2014 AS-05 45 36 12 5 2 0 0 81 7 42
2014 AS-06 56 44 0 0 0 0 0 100 0 18
2014 AS-07 69 31 0 0 0 0 0 100 0 13
2011 AS 41 38 10 4 6 0 0 79 11 314
2011 AS-01 30 30 15 8 16 0 0 60 24 86
2011 AS-02 40 43 7 5 4 1 0 84 9 83
2011 AS-03 49 40 9 2 0 0 0 89 2 45
2011 AS-04 44 44 10 2 0 0 0 88 2 41
2011 AS-05 40 36 12 4 8 0 0 76 12 25
2011 AS-06 50 41 9 0 0 0 0 91 0 22
2011 AS-07 75 25 0 0 0 0 0 100 0 12
2008 AS 47 38 7 5 3 0 0 85 8 310
2008 AS-01 38 31 15 8 8 0 0 69 15 78
2008 AS-02 50 40 3 5 2 0 0 90 7 96
2008 AS-03 47 42 3 6 0 0 3 91 6 36
2008 AS-04 41 50 3 3 3 0 0 91 6 34
2008 AS-05 48 43 10 0 0 0 0 90 0 21
2008 AS-06 63 26 11 0 0 0 0 89 0 19
2008 AS-07 67 28 0 6 0 0 0 94 6 18

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 51 29 7 8 4 0 0 81 12 239
2018 AS-01 64 23 8 0 5 0 0 87 5 39
2018 AS-02 45 24 9 12 10 0 0 69 22 58
2018 AS-03 68 26 0 3 0 3 0 97 3 31
2018 AS-04 45 31 12 10 2 0 0 76 12 42
2018 AS-05 47 44 9 0 0 0 0 91 0 32
2018 AS-06 47 29 6 18 0 0 0 76 18 17
2018 AS-07 31 46 0 23 0 0 0 77 23 13
2017 AS 46 36 7 8 3 0 0 82 11 262
2017 AS-01 46 35 2 9 7 0 0 81 16 42
2017 AS-02 48 38 6 7 1 0 0 86 8 72
2017 AS-03 39 46 12 2 0 0 0 85 2 39
2017 AS-04 48 30 5 11 3 0 3 81 14 37
2017 AS-05 50 31 13 3 3 0 0 81 6 32
2017 AS-06 43 30 0 17 9 0 0 74 26 23
2017 AS-07 46 38 8 7 0 0 0 84 7 13
2014 AS 43 34 12 6 3 0 2 79 9 292
2014 AS-01 41 33 12 8 3 0 2 76 12 60
2014 AS-02 47 38 10 3 0 0 3 87 3 73
2014 AS-03 42 21 27 8 3 0 0 63 10 38
2014 AS-04 54 29 0 10 7 0 0 83 17 41
2014 AS-05 40 43 10 5 0 0 2 85 5 42
2014 AS-06 40 33 22 0 0 0 5 77 0 18
2014 AS-07 38 46 8 0 8 0 0 85 8 13
2011 AS 52 29 11 4 3 0 1 82 7 314
2011 AS-01 45 27 16 5 6 0 1 73 11 86
2011 AS-02 59 26 12 1 1 0 1 85 2 82
2011 AS-03 61 28 2 4 2 0 2 91 7 46
2011 AS-04 41 41 12 2 0 0 2 85 3 41
2011 AS-05 44 40 4 12 0 0 0 84 12 25
2011 AS-06 64 23 9 5 0 0 0 86 5 22
2011 AS-07 58 8 17 8 8 0 0 67 17 12

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 38 39 10 8 5 0 0 77 13 238
2018 AS-01 42 42 8 5 3 0 0 84 8 38
2018 AS-02 32 42 11 5 11 0 0 74 16 57
2018 AS-03 52 26 6 16 0 0 0 77 16 31
2018 AS-04 30 50 11 7 2 0 0 80 9 44
2018 AS-05 42 35 13 6 3 0 0 77 10 31
2018 AS-06 35 41 12 12 0 0 0 76 12 17
2018 AS-07 38 38 8 15 0 0 0 77 15 13
2017 AS 32 46 13 6 3 0 0 78 9 262
2017 AS-01 28 37 24 5 7 0 0 64 12 42
2017 AS-02 29 47 13 8 3 0 0 76 11 72
2017 AS-03 34 51 7 5 2 0 0 85 7 39
2017 AS-04 35 40 19 3 3 0 0 75 5 37
2017 AS-05 34 50 9 3 3 0 0 84 6 32
2017 AS-06 30 52 4 13 0 0 0 83 13 23
2017 AS-07 54 38 8 0 0 0 0 92 0 13
2014 AS 27 47 14 7 3 0 1 75 10 292
2014 AS-01 12 48 20 12 8 0 0 60 20 60
2014 AS-02 31 44 14 7 1 0 3 78 8 73
2014 AS-03 24 47 19 5 5 0 0 70 10 38
2014 AS-04 51 29 10 7 2 0 0 80 10 41
2014 AS-05 21 60 17 2 0 0 0 81 2 42
2014 AS-06 22 78 0 0 0 0 0 100 0 18
2014 AS-07 46 54 0 0 0 0 0 100 0 13
2011 AS 38 38 13 7 5 0 0 75 12 312
2011 AS-01 28 31 22 8 10 0 0 59 19 86
2011 AS-02 31 48 10 7 4 0 0 79 11 81
2011 AS-03 50 30 9 7 4 0 0 80 11 46
2011 AS-04 44 34 15 7 0 0 0 78 7 41
2011 AS-05 42 42 4 8 4 0 0 83 13 24
2011 AS-06 36 45 18 0 0 0 0 82 0 22
2011 AS-07 75 25 0 0 0 0 0 100 0 12
2008 AS 43 38 9 7 3 0 0 81 10 307
2008 AS-01 38 30 14 12 6 0 0 68 18 77
2008 AS-02 43 38 12 5 2 0 0 81 7 95
2008 AS-03 50 39 6 6 0 0 0 89 6 36
2008 AS-04 45 39 9 6 0 0 0 85 6 33
2008 AS-05 38 57 0 5 0 0 0 95 5 21
2008 AS-06 47 42 0 11 0 0 0 89 11 19
2008 AS-07 61 33 0 0 6 0 0 94 6 18

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 39 39 11 7 4 0 0 78 11 238
2018 AS-01 54 26 13 5 3 0 0 79 8 39
2018 AS-02 34 43 9 7 7 0 0 78 14 58
2018 AS-03 41 48 3 7 0 0 0 90 7 29
2018 AS-04 37 42 16 2 2 0 0 79 5 43
2018 AS-05 38 44 9 9 0 0 0 81 9 32
2018 AS-06 18 47 18 12 6 0 0 65 18 17
2018 AS-07 38 31 15 8 8 0 0 69 15 13
2017 AS 40 35 13 8 4 0 0 75 12 262
2017 AS-01 35 42 12 2 9 0 0 77 12 42
2017 AS-02 44 35 12 6 3 0 0 79 8 72
2017 AS-03 39 36 17 2 5 0 0 75 7 39
2017 AS-04 43 30 14 14 0 0 0 73 14 37
2017 AS-05 44 37 6 9 3 0 0 81 13 32
2017 AS-06 13 43 13 26 4 0 0 57 30 23
2017 AS-07 69 8 23 0 0 0 0 77 0 13
2014 AS 31 42 16 6 4 0 0 73 10 292
2014 AS-01 33 42 15 3 7 0 0 75 10 60
2014 AS-02 29 51 15 3 1 0 1 81 4 73
2014 AS-03 34 29 22 10 5 0 0 63 16 38
2014 AS-04 32 41 15 7 5 0 0 73 12 41
2014 AS-05 26 48 19 5 2 0 0 74 7 42
2014 AS-06 34 38 11 16 0 0 0 73 16 18
2014 AS-07 38 38 8 0 15 0 0 77 15 13
2011 AS 33 39 14 8 5 0 0 73 13 314
2011 AS-01 30 34 14 12 10 0 0 64 22 86
2011 AS-02 32 45 11 9 2 1 0 78 11 82
2011 AS-03 33 43 11 7 7 0 0 76 13 46
2011 AS-04 27 46 17 7 2 0 0 73 10 41
2011 AS-05 52 20 16 8 4 0 0 72 12 25
2011 AS-06 36 36 27 0 0 0 0 73 0 22
2011 AS-07 42 42 17 0 0 0 0 83 0 12

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 35 41 9 10 5 0 0 76 15 241
2018 AS-01 44 31 15 10 0 0 0 74 10 39
2018 AS-02 29 50 5 10 5 0 0 79 16 58
2018 AS-03 39 39 6 13 3 0 0 77 16 31
2018 AS-04 36 36 14 9 5 0 0 73 14 44
2018 AS-05 28 47 9 9 6 0 0 75 16 32
2018 AS-06 18 59 6 12 6 0 0 76 18 17
2018 AS-07 62 23 8 8 0 0 0 85 8 13
2017 AS 34 42 12 8 5 0 0 76 12 262
2017 AS-01 30 34 15 12 9 0 0 64 21 42
2017 AS-02 33 47 7 8 4 0 0 81 12 72
2017 AS-03 46 34 15 5 0 0 0 80 5 39
2017 AS-04 33 51 11 3 3 0 0 84 5 37
2017 AS-05 37 35 16 6 6 0 0 72 13 32
2017 AS-06 17 52 9 13 9 0 0 70 22 23
2017 AS-07 39 38 15 8 0 0 0 77 8 13

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 41 43 10 4 2 0 0 84 5 240
2018 AS-01 46 38 13 0 3 0 0 85 3 39
2018 AS-02 33 49 12 4 2 0 0 82 5 57
2018 AS-03 48 32 6 6 3 3 0 83 10 31
2018 AS-04 41 48 9 2 0 0 0 89 2 44
2018 AS-05 28 63 3 6 0 0 0 91 6 32
2018 AS-06 35 29 29 6 0 0 0 65 6 17
2018 AS-07 69 23 8 0 0 0 0 92 0 13
2017 AS 40 44 10 4 2 1 0 84 6 261
2017 AS-01 41 32 17 5 5 0 0 74 10 42
2017 AS-02 46 37 10 3 3 1 0 84 6 72
2017 AS-03 42 48 3 5 3 0 0 90 8 38
2017 AS-04 35 43 16 3 0 3 0 81 3 37
2017 AS-05 28 60 9 3 0 0 0 88 3 32
2017 AS-06 35 52 4 9 0 0 0 87 9 23
2017 AS-07 46 54 0 0 0 0 0 100 0 13
2014 AS 33 48 12 5 2 0 1 82 7 292
2014 AS-01 29 43 15 9 3 0 2 73 12 60
2014 AS-02 35 47 12 3 0 1 1 85 3 73
2014 AS-03 34 42 14 5 5 0 0 76 10 38
2014 AS-04 44 41 12 0 2 0 0 85 2 41
2014 AS-05 14 69 10 7 0 0 0 83 7 42
2014 AS-06 40 60 0 0 0 0 0 100 0 18
2014 AS-07 54 38 0 8 0 0 0 92 8 13
2011 AS 36 42 13 7 3 0 0 78 10 315
2011 AS-01 31 37 15 10 6 0 0 69 16 86
2011 AS-02 34 43 17 5 1 0 0 77 6 83
2011 AS-03 48 39 4 4 4 0 0 87 9 46
2011 AS-04 34 51 7 7 0 0 0 85 7 41
2011 AS-05 28 44 16 8 0 4 0 75 8 25
2011 AS-06 36 41 18 5 0 0 0 77 5 22
2011 AS-07 58 33 0 8 0 0 0 92 8 12
2008 AS 48 39 7 4 2 0 0 86 6 309
2008 AS-01 38 44 10 5 3 0 0 82 8 77
2008 AS-02 50 36 6 4 3 0 0 86 7 96
2008 AS-03 47 36 11 6 0 0 0 83 6 36
2008 AS-04 53 41 3 3 0 0 0 94 3 34
2008 AS-05 48 48 5 0 0 0 0 95 0 21
2008 AS-06 32 47 5 11 0 0 5 83 11 19
2008 AS-07 83 11 6 0 0 0 0 94 0 18

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 40 38 11 6 5 0 0 78 11 241
2018 AS-01 46 33 5 10 5 0 0 79 15 39
2018 AS-02 36 34 17 3 9 0 0 71 12 58
2018 AS-03 55 29 6 10 0 0 0 84 10 31
2018 AS-04 34 48 16 0 2 0 0 82 2 44
2018 AS-05 41 44 9 3 3 0 0 84 6 32
2018 AS-06 29 47 6 12 6 0 0 76 18 17
2018 AS-07 31 46 0 15 8 0 0 77 23 13
2017 AS 37 37 12 7 6 0 0 74 14 261
2017 AS-01 44 23 15 2 16 0 0 67 19 42
2017 AS-02 35 40 15 7 3 0 0 75 10 72
2017 AS-03 32 41 15 7 5 0 0 73 12 39
2017 AS-04 27 46 11 11 5 0 0 73 16 37
2017 AS-05 45 42 3 3 6 0 0 87 10 31
2017 AS-06 30 39 0 22 9 0 0 70 30 23
2017 AS-07 69 15 16 0 0 0 0 84 0 13

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 46 37 11 4 2 0 0 83 6 235
2018 AS-01 55 29 16 0 0 0 0 84 0 38
2018 AS-02 36 41 10 5 7 0 0 78 12 58
2018 AS-03 58 23 6 13 0 0 0 81 13 31
2018 AS-04 40 45 12 0 2 0 0 86 2 42
2018 AS-05 39 42 13 6 0 0 0 81 6 31
2018 AS-06 38 56 6 0 0 0 0 94 0 16
2018 AS-07 62 23 8 8 0 0 0 85 8 13
2017 AS 46 39 10 3 2 0 0 85 5 260
2017 AS-01 46 37 9 5 2 0 0 84 7 42
2017 AS-02 44 35 17 1 3 0 0 79 4 71
2017 AS-03 45 42 8 3 3 0 0 87 5 38
2017 AS-04 46 49 3 3 0 0 0 95 3 37
2017 AS-05 44 47 6 3 0 0 0 91 3 32
2017 AS-06 48 35 4 13 0 0 0 83 13 23
2017 AS-07 61 30 8 0 0 0 0 92 0 13
2014 AS 55 35 7 1 2 0 0 90 3 292
2014 AS-01 42 40 12 2 5 0 0 81 7 60
2014 AS-02 56 33 8 0 1 0 1 90 1 73
2014 AS-03 55 35 5 3 3 0 0 90 5 38
2014 AS-04 66 29 2 2 0 0 0 95 2 41
2014 AS-05 55 38 7 0 0 0 0 93 0 42
2014 AS-06 77 18 5 0 0 0 0 95 0 18
2014 AS-07 69 31 0 0 0 0 0 100 0 13
2011 AS 57 30 10 2 1 0 0 87 3 315
2011 AS-01 44 37 14 2 2 0 0 81 5 86
2011 AS-02 63 29 6 1 1 0 0 92 2 83
2011 AS-03 70 20 9 0 2 0 0 89 2 46
2011 AS-04 54 34 10 2 0 0 0 88 2 41
2011 AS-05 48 24 24 4 0 0 0 72 4 25
2011 AS-06 59 32 9 0 0 0 0 91 0 22
2011 AS-07 92 8 0 0 0 0 0 100 0 12

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 36 40 10 7 6 0 1 77 14 239
2018 AS-01 42 29 8 11 11 0 0 71 21 38
2018 AS-02 25 42 16 5 11 0 2 68 16 57
2018 AS-03 48 29 6 10 3 0 3 80 13 31
2018 AS-04 27 50 14 7 2 0 0 77 9 44
2018 AS-05 38 53 3 6 0 0 0 91 6 32
2018 AS-06 24 53 6 6 12 0 0 76 18 17
2018 AS-07 77 15 0 8 0 0 0 92 8 13
2017 AS 34 39 12 10 6 0 0 73 15 259
2017 AS-01 28 32 12 16 12 0 0 60 28 42
2017 AS-02 32 38 16 10 4 0 0 70 14 70
2017 AS-03 30 47 10 5 5 3 0 79 10 38
2017 AS-04 35 33 16 8 5 0 3 70 14 37
2017 AS-05 40 38 9 6 6 0 0 78 13 32
2017 AS-06 35 43 4 13 4 0 0 78 17 23
2017 AS-07 54 46 0 0 0 0 0 100 0 13
2014 AS 26 46 15 7 4 0 2 74 11 292
2014 AS-01 17 43 22 12 5 0 2 61 17 60
2014 AS-02 23 47 10 11 3 1 5 75 15 73
2014 AS-03 34 26 30 3 8 0 0 60 10 38
2014 AS-04 27 61 7 2 2 0 0 88 5 41
2014 AS-05 26 60 10 2 2 0 0 86 5 42
2014 AS-06 51 33 11 5 0 0 0 84 5 18
2014 AS-07 46 46 0 8 0 0 0 92 8 13
2011 AS 35 37 13 9 5 0 1 73 14 315
2011 AS-01 26 30 16 12 14 1 1 57 26 86
2011 AS-02 39 40 12 7 1 0 1 79 9 83
2011 AS-03 39 35 15 4 7 0 0 74 11 46
2011 AS-04 41 34 12 10 2 0 0 76 12 41
2011 AS-05 40 40 8 12 0 0 0 80 12 25
2011 AS-06 23 59 9 9 0 0 0 82 9 22
2011 AS-07 58 42 0 0 0 0 0 100 0 12

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 45 34 12 5 3 0 0 79 9 240
2018 AS-01 51 31 8 5 5 0 0 82 10 39
2018 AS-02 36 36 16 5 7 0 0 72 12 58
2018 AS-03 57 23 13 7 0 0 0 80 7 30
2018 AS-04 39 39 16 7 0 0 0 77 7 44
2018 AS-05 47 41 6 6 0 0 0 88 6 32
2018 AS-06 24 53 12 6 6 0 0 76 12 17
2018 AS-07 85 15 0 0 0 0 0 100 0 13
2017 AS 39 39 11 5 5 0 1 79 10 260
2017 AS-01 37 27 17 9 10 0 0 64 19 42
2017 AS-02 39 37 14 4 4 0 1 77 9 71
2017 AS-03 48 42 5 0 5 0 0 90 5 38
2017 AS-04 30 46 14 5 3 0 3 78 8 37
2017 AS-05 37 50 3 3 6 0 0 87 9 32
2017 AS-06 35 39 9 13 4 0 0 74 17 23
2017 AS-07 69 31 0 0 0 0 0 100 0 13
2014 AS 32 45 14 6 3 0 1 77 9 291
2014 AS-01 28 47 12 8 3 2 0 76 12 60
2014 AS-02 27 44 19 7 0 0 3 73 7 73
2014 AS-03 31 45 16 3 5 0 0 76 8 38
2014 AS-04 35 48 13 3 3 0 0 82 5 40
2014 AS-05 33 52 7 5 2 0 0 86 7 42
2014 AS-06 62 22 11 5 0 0 0 84 5 18
2014 AS-07 31 54 0 8 8 0 0 85 15 13

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 40 36 13 6 3 1 1 77 10 240
2018 AS-01 51 33 8 5 3 0 0 85 8 39
2018 AS-02 34 40 5 12 5 2 2 77 18 58
2018 AS-03 55 23 16 0 3 3 0 80 3 31
2018 AS-04 39 32 20 9 0 0 0 70 9 44
2018 AS-05 34 41 22 0 0 0 3 77 0 32
2018 AS-06 25 56 13 6 0 0 0 81 6 16
2018 AS-07 31 54 0 8 8 0 0 85 15 13
2017 AS 37 46 6 6 5 0 0 83 11 260
2017 AS-01 39 40 7 10 5 0 0 79 14 42
2017 AS-02 35 49 8 4 3 0 0 85 7 71
2017 AS-03 40 45 8 3 5 0 0 85 8 38
2017 AS-04 35 54 3 5 3 0 0 89 8 37
2017 AS-05 37 47 3 3 9 0 0 84 13 32
2017 AS-06 30 35 9 17 9 0 0 65 26 23
2017 AS-07 39 53 0 8 0 0 0 92 8 13
2014 AS 38 39 16 4 2 0 0 78 6 292
2014 AS-01 32 41 22 2 3 0 0 73 5 60
2014 AS-02 38 37 18 5 0 0 1 77 6 73
2014 AS-03 47 29 14 8 3 0 0 76 10 38
2014 AS-04 37 49 12 2 0 0 0 85 2 41
2014 AS-05 38 45 10 7 0 0 0 83 7 42
2014 AS-06 51 33 16 0 0 0 0 84 0 18
2014 AS-07 46 38 0 0 15 0 0 85 15 13
2011 AS 40 45 10 3 1 0 1 86 4 313
2011 AS-01 32 42 19 4 2 0 1 75 6 84
2011 AS-02 43 47 6 2 0 0 1 91 2 83
2011 AS-03 52 35 7 2 4 0 0 87 7 46
2011 AS-04 37 56 7 0 0 0 0 93 0 41
2011 AS-05 48 36 12 4 0 0 0 84 4 25
2011 AS-06 23 64 9 5 0 0 0 86 5 22
2011 AS-07 50 50 0 0 0 0 0 100 0 12

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 43 38 11 5 3 0 0 81 8 240
2018 AS-01 54 33 8 3 3 0 0 87 5 39
2018 AS-02 35 42 12 4 7 0 0 77 11 57
2018 AS-03 55 29 6 6 3 0 0 84 10 31
2018 AS-04 39 48 9 2 2 0 0 86 5 44
2018 AS-05 44 34 16 6 0 0 0 78 6 32
2018 AS-06 29 41 24 6 0 0 0 71 6 17
2018 AS-07 54 31 8 8 0 0 0 85 8 13
2017 AS 40 39 11 7 3 0 0 80 10 260
2017 AS-01 41 30 7 15 7 0 0 71 22 42
2017 AS-02 38 38 16 7 1 0 0 76 8 71
2017 AS-03 38 47 13 3 0 0 0 85 3 38
2017 AS-04 46 35 11 5 3 0 0 81 8 37
2017 AS-05 40 47 3 6 3 0 0 87 9 32
2017 AS-06 30 52 4 9 4 0 0 83 13 23
2017 AS-07 54 38 8 0 0 0 0 92 0 13
2014 AS 38 43 13 4 2 0 0 81 6 292
2014 AS-01 25 47 15 5 8 0 0 71 14 60
2014 AS-02 40 47 10 3 0 0 1 88 3 73
2014 AS-03 42 31 19 8 0 0 0 73 8 38
2014 AS-04 46 37 15 2 0 0 0 83 2 41
2014 AS-05 36 48 14 2 0 0 0 83 2 42
2014 AS-06 55 40 5 0 0 0 0 95 0 18
2014 AS-07 46 54 0 0 0 0 0 100 0 13
2011 AS 43 38 9 6 4 0 0 81 10 313
2011 AS-01 29 38 19 6 8 0 0 67 14 86
2011 AS-02 42 43 6 5 4 0 0 85 9 81
2011 AS-03 57 28 7 4 4 0 0 85 9 46
2011 AS-04 46 39 7 7 0 0 0 85 7 41
2011 AS-05 40 44 4 12 0 0 0 84 12 25
2011 AS-06 45 45 5 5 0 0 0 91 5 22
2011 AS-07 83 17 0 0 0 0 0 100 0 12
2008 AS 48 37 7 5 3 0 0 85 7 310
2008 AS-01 40 36 12 8 5 0 0 76 13 78
2008 AS-02 49 38 8 2 3 0 0 86 5 96
2008 AS-03 53 42 3 3 0 0 0 94 3 36
2008 AS-04 53 35 9 3 0 0 0 88 3 34
2008 AS-05 48 48 0 5 0 0 0 95 5 21
2008 AS-06 53 37 0 11 0 0 0 89 11 19
2008 AS-07 67 28 0 0 6 0 0 94 6 18

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 38 32 18 9 3 0 0 70 12 240
2018 AS-01 51 31 13 3 3 0 0 82 5 39
2018 AS-02 36 26 28 9 2 0 0 62 10 58
2018 AS-03 48 29 13 10 0 0 0 77 10 31
2018 AS-04 39 32 16 14 0 0 0 70 14 44
2018 AS-05 34 47 13 6 0 0 0 81 6 32
2018 AS-06 18 12 29 18 24 0 0 29 41 17
2018 AS-07 8 50 25 17 0 0 0 58 17 12
2017 AS 41 36 16 5 2 0 1 78 7 262
2017 AS-01 54 34 12 0 0 0 0 88 0 42
2017 AS-02 42 33 15 7 1 0 1 76 8 72
2017 AS-03 63 20 10 2 2 0 2 85 5 39
2017 AS-04 43 38 14 3 3 0 0 81 5 37
2017 AS-05 25 56 12 3 3 0 0 81 6 32
2017 AS-06 17 43 22 13 4 0 0 61 17 23
2017 AS-07 8 46 38 0 8 0 0 54 8 13
2014 AS 37 39 17 4 2 0 0 76 7 292
2014 AS-01 44 43 13 0 0 0 0 87 0 60
2014 AS-02 46 30 19 3 0 0 1 78 3 73
2014 AS-03 44 37 16 3 0 0 0 82 3 38
2014 AS-04 32 51 10 5 2 0 0 83 7 41
2014 AS-05 21 43 19 14 2 0 0 64 17 42
2014 AS-06 33 34 16 0 16 0 0 67 16 18
2014 AS-07 8 46 31 8 8 0 0 54 15 13
2011 AS 36 35 17 7 3 1 1 72 11 315
2011 AS-01 48 34 10 5 1 1 1 83 6 86
2011 AS-02 45 31 14 7 1 0 1 77 9 83
2011 AS-03 39 37 17 2 4 0 0 76 7 46
2011 AS-04 20 39 27 12 2 0 0 59 15 41
2011 AS-05 16 40 24 8 8 4 0 58 17 25
2011 AS-06 18 32 23 14 14 0 0 50 27 22
2011 AS-07 8 50 25 8 8 0 0 58 17 12
2008 AS 30 38 17 9 6 0 0 68 15 309
2008 AS-01 38 47 10 3 1 0 0 86 4 78
2008 AS-02 38 34 14 7 7 0 0 72 15 96
2008 AS-03 25 56 14 0 3 0 3 83 3 36
2008 AS-04 21 27 27 15 9 0 0 48 24 33
2008 AS-05 24 24 29 19 5 0 0 48 24 21
2008 AS-06 16 16 26 26 16 0 0 32 42 19
2008 AS-07 17 28 22 22 11 0 0 44 33 18

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 11 33 34 15 4 0 3 19 45 238
2018 AS-01 16 24 37 13 8 0 3 22 41 38
2018 AS-02 9 40 21 23 4 0 4 27 51 57
2018 AS-03 6 32 45 10 6 0 0 16 39 31
2018 AS-04 9 39 30 14 5 0 5 19 50 44
2018 AS-05 3 34 44 16 0 0 3 16 39 32
2018 AS-06 31 6 56 0 6 0 0 6 38 16
2018 AS-07 8 46 23 23 0 0 0 23 54 13
2017 AS 7 26 37 17 8 2 3 26 35 260
2017 AS-01 10 12 28 29 14 2 5 46 23 41
2017 AS-02 7 26 33 23 4 1 4 29 35 72
2017 AS-03 3 25 43 8 10 9 3 20 31 38
2017 AS-04 5 38 30 14 13 0 0 27 43 37
2017 AS-05 3 25 57 9 3 0 3 13 29 32
2017 AS-06 17 30 43 4 4 0 0 9 48 23
2017 AS-07 15 23 31 15 8 0 8 25 41 13
2014 AS 10 29 37 14 6 1 3 22 40 291
2014 AS-01 8 29 37 13 5 2 7 20 40 60
2014 AS-02 8 28 37 18 5 1 3 24 37 73
2014 AS-03 8 31 32 16 8 0 5 25 41 38
2014 AS-04 13 25 45 8 8 0 2 15 38 40
2014 AS-05 7 26 36 21 10 0 0 31 33 42
2014 AS-06 22 34 22 11 11 0 0 22 56 18
2014 AS-07 15 15 62 8 0 0 0 8 31 13
2011 AS 16 32 31 13 5 1 2 19 49 313
2011 AS-01 14 34 27 16 5 2 1 22 50 85
2011 AS-02 16 33 30 16 4 0 2 20 49 83
2011 AS-03 11 33 33 15 7 0 2 22 44 46
2011 AS-04 15 22 51 7 5 0 0 12 37 41
2011 AS-05 21 33 21 17 4 0 4 22 57 24
2011 AS-06 32 45 18 5 0 0 0 5 77 22
2011 AS-07 8 25 42 0 17 0 8 18 36 12
2008 AS 12 34 31 17 4 1 2 21 48 309
2008 AS-01 8 35 31 18 4 3 1 23 45 77
2008 AS-02 17 27 28 20 5 0 3 26 45 96
2008 AS-03 6 36 36 14 6 0 3 20 43 36
2008 AS-04 18 38 32 12 0 0 0 12 56 34
2008 AS-05 5 38 33 24 0 0 0 24 43 21
2008 AS-06 21 47 26 5 0 0 0 5 68 19
2008 AS-07 11 39 33 17 0 0 0 17 50 18

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 7 15 31 22 18 3 3 43 24 237
2018 AS-01 10 21 15 26 23 3 3 51 32 39
2018 AS-02 7 14 25 12 32 5 5 49 24 57
2018 AS-03 6 3 39 23 19 10 0 46 11 31
2018 AS-04 0 21 33 26 14 2 5 43 23 43
2018 AS-05 3 9 50 31 3 0 3 35 13 32
2018 AS-06 13 31 25 19 13 0 0 31 44 16
2018 AS-07 8 8 54 31 0 0 0 31 15 13
2017 AS 5 9 28 30 17 6 5 53 16 259
2017 AS-01 10 7 24 22 22 10 5 52 20 40
2017 AS-02 6 11 22 29 23 1 7 57 18 72
2017 AS-03 3 8 25 35 10 14 5 56 13 38
2017 AS-04 0 5 27 38 19 5 5 64 6 37
2017 AS-05 3 9 28 34 19 7 0 56 13 32
2017 AS-06 9 22 35 26 0 0 9 29 33 23
2017 AS-07 0 0 53 24 15 0 8 42 0 13
2014 AS 5 14 33 26 11 5 5 41 22 291
2014 AS-01 5 10 27 28 10 10 10 47 19 60
2014 AS-02 7 10 32 27 11 6 8 44 19 72
2014 AS-03 5 10 36 21 18 9 0 43 17 38
2014 AS-04 2 22 37 22 7 2 7 32 27 41
2014 AS-05 2 14 40 33 10 0 0 43 17 42
2014 AS-06 0 33 40 11 5 5 5 18 37 18
2014 AS-07 15 15 15 38 15 0 0 54 31 13
2011 AS 11 26 34 13 9 4 4 24 40 311
2011 AS-01 14 27 25 9 12 7 6 24 47 85
2011 AS-02 9 22 43 11 7 2 5 20 33 81
2011 AS-03 7 28 35 24 7 0 0 30 35 46
2011 AS-04 7 27 34 17 10 5 0 28 36 41
2011 AS-05 13 29 38 8 13 0 0 21 42 24
2011 AS-06 23 32 27 9 0 5 5 10 60 22
2011 AS-07 0 25 42 8 17 0 8 27 27 12
2008 AS 5 15 31 27 15 5 3 45 22 309
2008 AS-01 9 9 29 27 19 4 3 49 19 78
2008 AS-02 5 17 30 27 14 4 3 44 24 96
2008 AS-03 0 22 31 19 17 6 6 41 25 36
2008 AS-04 3 24 33 18 12 9 0 33 30 33
2008 AS-05 5 5 48 29 5 5 5 37 11 21
2008 AS-06 5 21 21 26 16 5 5 47 29 19
2008 AS-07 0 6 33 39 22 0 0 61 6 18

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 15 26 33 15 6 3 2 22 44 238
2018 AS-01 23 18 33 13 8 3 3 22 43 39
2018 AS-02 16 21 37 14 7 5 0 22 39 57
2018 AS-03 10 29 23 26 6 3 3 34 41 31
2018 AS-04 12 28 42 5 12 2 0 17 40 43
2018 AS-05 13 25 34 19 0 3 6 21 41 32
2018 AS-06 19 38 13 25 0 0 6 27 60 16
2018 AS-07 15 38 31 15 0 0 0 15 54 13
2017 AS 13 27 34 11 6 2 6 19 44 258
2017 AS-01 12 19 32 17 2 8 10 24 38 40
2017 AS-02 16 22 34 8 11 0 8 21 42 71
2017 AS-03 20 20 37 8 5 5 5 14 45 38
2017 AS-04 3 19 51 11 11 0 5 23 23 37
2017 AS-05 13 50 22 13 0 3 0 13 64 32
2017 AS-06 13 35 35 13 4 0 0 17 48 23
2017 AS-07 8 39 23 15 8 0 8 25 50 13
2014 AS 21 28 34 8 4 0 4 13 51 291
2014 AS-01 24 34 22 10 3 0 7 14 62 59
2014 AS-02 20 22 37 8 3 1 8 12 47 73
2014 AS-03 24 18 40 5 10 0 3 16 43 38
2014 AS-04 7 32 54 2 2 0 2 5 40 41
2014 AS-05 24 26 33 12 5 0 0 17 50 42
2014 AS-06 33 23 27 16 0 0 0 16 56 18
2014 AS-07 8 54 31 0 8 0 0 8 62 13
2011 AS 20 36 26 8 4 2 4 12 60 313
2011 AS-01 25 35 20 8 2 4 6 12 66 85
2011 AS-02 17 37 25 8 6 1 5 15 58 83
2011 AS-03 15 41 26 7 2 7 2 10 62 46
2011 AS-04 17 37 37 5 5 0 0 10 54 41
2011 AS-05 21 33 25 8 4 0 8 14 59 24
2011 AS-06 41 27 27 5 0 0 0 5 68 22
2011 AS-07 8 33 25 17 8 0 8 27 45 12
2008 AS 12 29 36 12 6 2 4 19 43 310
2008 AS-01 15 31 36 5 5 5 3 11 50 78
2008 AS-02 7 28 36 17 5 1 5 23 38 96
2008 AS-03 8 31 28 14 8 0 11 25 44 36
2008 AS-04 21 29 32 15 0 3 0 15 52 34
2008 AS-05 10 24 33 14 14 5 0 30 35 21
2008 AS-06 21 21 47 0 5 0 5 6 44 19
2008 AS-07 6 28 39 22 6 0 0 28 33 18

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 10 26 32 21 8 1 1 30 36 237
2018 AS-01 13 21 29 24 8 3 3 33 36 38
2018 AS-02 9 25 29 21 13 2 2 35 35 56
2018 AS-03 6 19 32 19 19 3 0 40 27 31
2018 AS-04 9 27 34 25 5 0 0 30 36 44
2018 AS-05 6 19 44 25 3 0 3 29 26 32
2018 AS-06 19 31 31 13 6 0 0 19 50 16
2018 AS-07 15 46 38 0 0 0 0 0 62 13
2017 AS 10 18 35 21 11 1 4 34 29 260
2017 AS-01 7 7 33 31 15 0 7 49 15 41
2017 AS-02 12 13 28 21 21 0 6 44 27 72
2017 AS-03 8 15 38 23 8 7 3 33 25 38
2017 AS-04 5 16 38 30 8 0 3 39 22 37
2017 AS-05 12 34 35 13 3 0 3 16 48 32
2017 AS-06 9 35 43 9 4 0 0 13 43 23
2017 AS-07 8 23 54 8 0 0 8 8 33 13
2014 AS 8 22 40 20 7 0 2 28 31 291
2014 AS-01 7 15 45 24 2 2 7 28 24 59
2014 AS-02 7 21 35 21 12 0 4 34 29 73
2014 AS-03 5 18 50 22 5 0 0 27 24 38
2014 AS-04 10 12 41 24 12 0 0 37 22 41
2014 AS-05 2 33 43 17 5 0 0 21 36 42
2014 AS-06 11 33 34 16 5 0 0 22 44 18
2014 AS-07 15 38 38 8 0 0 0 8 54 13
2011 AS 13 28 34 15 4 1 5 20 44 313
2011 AS-01 12 27 28 20 4 1 8 26 43 85
2011 AS-02 11 34 33 12 5 1 5 18 47 83
2011 AS-03 11 22 46 9 7 2 4 16 35 46
2011 AS-04 17 24 37 17 5 0 0 22 41 41
2011 AS-05 21 25 33 17 0 0 4 17 48 24
2011 AS-06 14 32 36 18 0 0 0 18 45 22
2011 AS-07 8 42 25 8 8 0 8 18 55 12
2008 AS 8 28 34 22 5 1 2 28 38 310
2008 AS-01 9 26 29 18 12 3 4 32 37 78
2008 AS-02 4 27 34 28 3 0 3 32 32 96
2008 AS-03 3 25 39 25 6 0 3 31 29 36
2008 AS-04 18 32 38 9 3 0 0 12 50 34
2008 AS-05 5 29 38 24 5 0 0 29 33 21
2008 AS-06 21 26 37 16 0 0 0 16 47 19
2008 AS-07 17 50 17 17 0 0 0 17 67 18

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 14 29 26 18 11 1 1 29 45 238
2018 AS-01 13 28 21 23 13 3 0 37 42 39
2018 AS-02 12 25 23 21 19 0 0 40 37 57
2018 AS-03 7 30 30 17 17 0 0 33 37 30
2018 AS-04 9 27 32 18 9 2 2 29 38 44
2018 AS-05 13 38 28 16 0 0 6 17 53 32
2018 AS-06 38 31 19 6 6 0 0 13 69 16
2018 AS-07 38 38 15 8 0 0 0 8 77 13
2017 AS 12 22 32 17 8 2 6 28 37 261
2017 AS-01 9 7 37 30 9 2 5 43 17 42
2017 AS-02 12 18 28 18 15 1 7 36 33 72
2017 AS-03 8 25 30 18 5 9 5 27 38 38
2017 AS-04 3 30 41 11 11 0 5 23 34 37
2017 AS-05 12 25 32 19 3 0 9 24 41 32
2017 AS-06 39 26 26 9 0 0 0 9 65 23
2017 AS-07 8 38 38 8 0 0 8 8 50 13
2014 AS 14 31 34 12 5 0 4 17 47 292
2014 AS-01 13 31 31 10 2 2 12 13 50 60
2014 AS-02 10 23 36 19 7 0 5 27 35 73
2014 AS-03 16 21 37 16 10 0 0 26 36 38
2014 AS-04 2 44 41 5 7 0 0 12 46 41
2014 AS-05 26 31 29 9 5 0 0 14 57 42
2014 AS-06 22 33 29 11 0 0 5 12 58 18
2014 AS-07 31 31 38 0 0 0 0 0 62 13
2011 AS 19 28 27 12 7 1 6 20 51 313
2011 AS-01 18 21 28 15 8 1 8 26 43 85
2011 AS-02 19 23 29 14 6 1 7 22 46 83
2011 AS-03 17 22 28 15 13 0 4 30 41 46
2011 AS-04 17 51 17 2 10 0 2 13 70 41
2011 AS-05 25 38 25 8 0 0 4 9 65 24
2011 AS-06 36 36 23 5 0 0 0 5 73 22
2011 AS-07 8 33 50 0 0 0 8 0 45 12
2008 AS 6 22 30 25 12 1 5 39 30 310
2008 AS-01 3 14 35 24 17 1 6 44 18 78
2008 AS-02 5 15 28 36 13 1 2 51 20 96
2008 AS-03 8 28 22 22 14 0 6 38 38 36
2008 AS-04 9 29 41 9 3 0 9 13 42 34
2008 AS-05 5 29 43 19 5 0 0 24 33 21
2008 AS-06 21 32 16 11 11 0 11 24 59 19
2008 AS-07 6 50 11 17 11 0 6 29 59 18

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 9 28 26 18 13 3 3 33 40 238
2018 AS-01 10 31 15 23 13 5 3 39 44 39
2018 AS-02 7 29 21 16 18 7 2 37 39 56
2018 AS-03 3 16 42 16 19 3 0 37 20 31
2018 AS-04 9 34 23 18 11 0 5 31 45 44
2018 AS-05 9 22 31 25 9 0 3 35 32 32
2018 AS-06 25 38 25 6 6 0 0 13 63 16
2018 AS-07 8 31 31 23 8 0 0 31 38 13
2017 AS 7 19 28 21 12 5 8 38 30 259
2017 AS-01 9 14 21 19 17 14 5 44 29 41
2017 AS-02 11 18 24 21 15 3 8 40 33 72
2017 AS-03 3 23 18 31 10 7 8 48 30 37
2017 AS-04 0 24 35 19 13 0 8 35 27 37
2017 AS-05 3 18 44 25 3 0 6 30 23 32
2017 AS-06 17 22 26 9 9 4 13 21 47 23
2017 AS-07 0 7 39 30 15 0 8 50 8 13
2014 AS 10 21 29 20 12 2 5 35 34 291
2014 AS-01 13 17 39 10 10 2 8 22 34 59
2014 AS-02 7 21 33 18 11 4 7 32 31 73
2014 AS-03 13 16 21 26 18 6 0 47 31 38
2014 AS-04 7 32 27 12 15 0 7 29 42 41
2014 AS-05 5 21 24 33 7 2 7 45 29 42
2014 AS-06 11 11 27 40 11 0 0 51 22 18
2014 AS-07 8 31 23 15 23 0 0 38 38 13
2011 AS 14 27 27 17 7 3 5 26 44 313
2011 AS-01 18 29 19 19 5 4 7 26 53 85
2011 AS-02 14 25 30 18 4 2 6 24 43 83
2011 AS-03 11 22 37 17 11 0 2 29 33 46
2011 AS-04 7 32 27 15 15 2 2 31 41 41
2011 AS-05 25 25 17 13 8 8 4 24 57 24
2011 AS-06 18 23 27 18 5 0 9 25 45 22
2011 AS-07 0 25 50 17 0 0 8 18 27 12
2008 AS 10 26 30 18 9 2 5 29 39 310
2008 AS-01 8 28 21 27 6 3 8 37 40 78
2008 AS-02 13 26 32 14 10 1 4 25 41 96
2008 AS-03 8 22 25 25 11 3 6 39 33 36
2008 AS-04 15 21 44 12 6 0 3 18 36 34
2008 AS-05 14 24 29 19 10 5 0 30 40 21
2008 AS-06 5 37 26 11 16 0 5 28 44 19
2008 AS-07 6 22 50 6 11 0 6 18 29 18

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 15 19 33 17 11 3 2 30 35 239
2018 AS-01 21 15 26 18 15 3 3 35 38 39
2018 AS-02 16 14 26 21 18 2 4 41 31 57
2018 AS-03 10 13 42 13 13 10 0 29 25 31
2018 AS-04 9 16 41 20 9 2 2 31 26 44
2018 AS-05 16 28 28 13 9 3 3 23 47 32
2018 AS-06 13 31 38 19 0 0 0 19 44 16
2018 AS-07 15 15 62 8 0 0 0 8 31 13
2017 AS 11 25 30 16 11 3 5 29 38 260
2017 AS-01 12 17 26 14 12 12 7 33 35 41
2017 AS-02 12 17 25 22 17 1 6 42 31 72
2017 AS-03 13 37 23 15 5 3 5 22 54 38
2017 AS-04 3 16 38 19 19 0 5 40 20 37
2017 AS-05 6 43 25 16 6 0 3 23 51 32
2017 AS-06 17 30 43 9 0 0 0 9 48 23
2017 AS-07 0 24 61 8 0 0 8 8 26 13
2014 AS 10 23 41 14 6 2 4 22 35 292
2014 AS-01 10 30 30 20 2 2 7 23 44 60
2014 AS-02 8 17 40 18 8 1 8 29 27 73
2014 AS-03 8 21 40 10 16 3 3 27 30 38
2014 AS-04 2 24 56 5 5 2 5 11 29 41
2014 AS-05 10 19 43 21 5 2 0 27 29 42
2014 AS-06 27 16 40 11 5 0 0 16 44 18
2014 AS-07 8 38 54 0 0 0 0 0 46 13
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 27 42 14 7 7 3 1 72 14 241
2018 AS-01 36 28 13 5 10 8 0 69 17 39
2018 AS-02 21 43 19 5 10 2 0 65 16 58
2018 AS-03 48 29 3 10 3 6 0 83 14 31
2018 AS-04 20 50 16 7 5 0 2 72 12 44
2018 AS-05 19 44 25 3 3 3 3 67 7 32
2018 AS-06 12 65 0 12 6 6 0 81 19 17
2018 AS-07 38 46 8 8 0 0 0 85 8 13
2017 AS 30 31 18 6 6 6 3 67 13 259
2017 AS-01 25 33 12 9 9 7 5 65 21 42
2017 AS-02 33 32 22 3 1 7 1 71 5 72
2017 AS-03 38 20 20 5 8 9 0 64 14 38
2017 AS-04 29 20 20 6 11 6 9 57 20 35
2017 AS-05 22 53 12 3 6 3 0 77 10 32
2017 AS-06 26 30 13 13 13 0 4 59 27 23
2017 AS-07 54 23 16 0 0 0 8 83 0 13
2014 AS 29 35 17 8 5 2 3 68 14 292
2014 AS-01 30 30 20 10 7 2 2 62 18 60
2014 AS-02 37 34 18 1 4 1 4 75 6 73
2014 AS-03 34 27 21 5 3 5 5 68 9 38
2014 AS-04 17 34 22 12 10 2 2 54 23 41
2014 AS-05 26 45 10 10 2 0 7 77 13 42
2014 AS-06 27 62 0 0 11 0 0 89 11 18
2014 AS-07 38 38 8 8 8 0 0 77 15 13

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 49 35 7 5 4 0 0 84 10 239
2018 AS-01 46 36 5 5 8 0 0 82 13 39
2018 AS-02 39 39 9 7 7 0 0 77 14 57
2018 AS-03 65 26 3 6 0 0 0 90 6 31
2018 AS-04 42 40 9 7 2 0 0 81 9 43
2018 AS-05 56 38 3 3 0 0 0 94 3 32
2018 AS-06 41 41 6 6 6 0 0 82 12 17
2018 AS-07 85 15 0 0 0 0 0 100 0 13
2017 AS 50 30 7 8 5 0 0 81 13 262
2017 AS-01 53 23 10 5 9 0 0 76 14 42
2017 AS-02 44 43 6 4 3 0 0 88 7 72
2017 AS-03 52 20 7 16 5 0 0 71 21 39
2017 AS-04 54 19 11 11 5 0 0 73 16 37
2017 AS-05 56 32 3 6 3 0 0 87 9 32
2017 AS-06 43 30 4 13 9 0 0 74 22 23
2017 AS-07 69 31 0 0 0 0 0 100 0 13
2014 AS 46 37 9 5 2 0 0 83 7 291
2014 AS-01 45 36 7 7 5 0 0 81 12 60
2014 AS-02 46 34 11 5 1 0 1 82 7 73
2014 AS-03 55 30 13 3 0 0 0 84 3 38
2014 AS-04 39 44 12 0 5 0 0 83 5 41
2014 AS-05 47 38 10 5 0 0 0 86 5 42
2014 AS-06 45 49 5 0 0 0 0 95 0 18
2014 AS-07 58 25 0 17 0 0 0 83 17 12

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 18 28 19 12 7 14 3 55 22 240
2018 AS-01 21 21 21 10 8 18 3 52 23 39
2018 AS-02 10 29 22 14 9 16 0 47 27 58
2018 AS-03 35 26 6 10 3 19 0 76 16 31
2018 AS-04 16 30 25 11 5 9 5 53 18 44
2018 AS-05 16 28 16 13 6 19 3 56 24 32
2018 AS-06 12 35 12 12 12 6 12 57 29 17
2018 AS-07 38 31 15 15 0 0 0 69 15 13
2017 AS 18 23 20 9 7 17 5 53 21 260
2017 AS-01 18 30 10 5 5 30 2 72 14 42
2017 AS-02 20 21 18 7 6 18 10 57 18 71
2017 AS-03 25 15 22 15 2 21 0 50 22 39
2017 AS-04 13 16 27 5 11 22 5 41 22 37
2017 AS-05 16 31 28 9 3 7 6 54 14 32
2017 AS-06 9 14 18 27 23 5 5 25 55 22
2017 AS-07 31 54 15 0 0 0 0 85 0 13
2014 AS 16 28 23 13 7 9 4 51 23 292
2014 AS-01 15 20 25 15 8 13 3 42 28 60
2014 AS-02 18 29 26 8 5 7 7 54 16 73
2014 AS-03 18 31 13 16 3 14 5 61 23 38
2014 AS-04 15 22 22 20 12 7 2 41 35 41
2014 AS-05 12 29 26 14 5 7 7 47 22 42
2014 AS-06 13 44 11 11 11 11 0 63 25 18
2014 AS-07 38 38 23 0 0 0 0 77 0 13

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 47 42 5 3 2 0 0 89 5 238
2018 AS-01 59 26 10 5 0 0 0 85 5 39
2018 AS-02 36 48 5 7 3 0 0 84 10 58
2018 AS-03 58 32 6 3 0 0 0 90 3 31
2018 AS-04 40 56 5 0 0 0 0 95 0 43
2018 AS-05 45 52 0 0 3 0 0 97 3 31
2018 AS-06 53 35 6 6 0 0 0 88 6 17
2018 AS-07 50 42 8 0 0 0 0 92 0 12
2017 AS 46 41 8 3 2 0 0 87 5 260
2017 AS-01 46 30 12 7 5 0 0 76 12 42
2017 AS-02 49 44 4 1 1 0 0 93 3 72
2017 AS-03 52 34 12 2 0 0 0 85 2 39
2017 AS-04 40 41 14 3 3 0 0 81 5 37
2017 AS-05 38 55 3 3 0 0 0 94 3 31
2017 AS-06 48 43 4 0 4 0 0 91 4 23
2017 AS-07 50 42 8 0 0 0 0 92 0 12
2014 AS 44 39 10 3 3 0 0 84 6 292
2014 AS-01 42 38 8 7 5 0 0 80 12 60
2014 AS-02 39 44 8 4 3 0 1 84 7 73
2014 AS-03 42 44 14 0 0 0 0 86 0 38
2014 AS-04 37 37 20 2 5 0 0 73 7 41
2014 AS-05 52 38 5 2 2 0 0 90 5 42
2014 AS-06 73 22 5 0 0 0 0 95 0 18
2014 AS-07 38 62 0 0 0 0 0 100 0 13

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 43 41 9 4 2 0 0 85 6 240
2018 AS-01 49 31 8 10 3 0 0 79 13 39
2018 AS-02 29 43 19 2 5 0 2 74 7 58
2018 AS-03 60 27 10 3 0 0 0 87 3 30
2018 AS-04 43 48 7 2 0 0 0 91 2 44
2018 AS-05 41 59 0 0 0 0 0 100 0 32
2018 AS-06 41 41 6 12 0 0 0 82 12 17
2018 AS-07 54 31 8 8 0 0 0 85 8 13
Top of Page

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 48 34 11 5 2 0 0 82 7 240
2018 AS-01 54 33 10 3 0 0 0 87 3 39
2018 AS-02 43 36 14 3 3 0 0 79 7 58
2018 AS-03 57 37 0 7 0 0 0 93 7 30
2018 AS-04 50 27 14 9 0 0 0 77 9 44
2018 AS-05 41 34 22 3 0 0 0 75 3 32
2018 AS-06 29 47 12 6 6 0 0 76 12 17
2018 AS-07 62 23 0 15 0 0 0 85 15 13
2017 AS 45 35 7 10 2 1 0 81 12 261
2017 AS-01 44 32 10 12 2 0 0 76 14 42
2017 AS-02 47 38 3 8 3 1 0 86 11 71
2017 AS-03 44 41 10 2 2 0 0 85 5 39
2017 AS-04 54 22 11 14 0 0 0 76 14 37
2017 AS-05 53 35 9 0 3 0 0 87 3 32
2017 AS-06 17 43 4 30 4 0 0 61 35 23
2017 AS-07 62 30 0 0 0 8 0 100 0 13
2014 AS 41 39 11 4 2 1 0 82 7 292
2014 AS-01 40 38 14 5 2 2 0 79 7 60
2014 AS-02 44 40 11 0 3 1 1 86 3 73
2014 AS-03 50 35 13 3 0 0 0 84 3 38
2014 AS-04 37 41 10 7 5 0 0 78 12 41
2014 AS-05 43 43 10 5 0 0 0 86 5 42
2014 AS-06 29 55 11 0 5 0 0 84 5 18
2014 AS-07 46 31 8 8 8 0 0 77 15 13
2011 AS 41 35 13 5 4 1 2 77 9 313
2011 AS-01 37 30 14 7 7 1 3 71 15 86
2011 AS-02 37 40 15 2 4 2 0 79 6 82
2011 AS-03 47 36 11 2 4 0 0 82 7 45
2011 AS-04 37 39 12 7 2 0 2 78 10 41
2011 AS-05 56 16 16 12 0 0 0 72 12 25
2011 AS-06 50 32 14 0 0 0 5 86 0 22
2011 AS-07 42 50 8 0 0 0 0 92 0 12
2008 AS 44 34 10 7 4 0 1 79 11 310
2008 AS-01 42 28 14 10 5 0 0 71 15 78
2008 AS-02 48 36 8 4 2 1 0 85 6 96
2008 AS-03 42 28 14 14 0 0 3 71 14 36
2008 AS-04 38 35 12 12 3 0 0 74 15 34
2008 AS-05 52 43 5 0 0 0 0 95 0 21
2008 AS-06 37 53 5 0 0 0 5 94 0 19
2008 AS-07 50 39 0 6 6 0 0 89 11 18

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 56 25 11 4 3 2 0 82 7 240
2018 AS-01 58 16 16 3 3 3 3 78 6 38
2018 AS-02 53 28 14 2 3 0 0 81 5 58
2018 AS-03 61 23 0 6 0 10 0 93 7 31
2018 AS-04 55 27 14 5 0 0 0 82 5 44
2018 AS-05 53 31 9 6 0 0 0 84 6 32
2018 AS-06 47 29 12 0 12 0 0 76 12 17
2018 AS-07 69 8 8 15 0 0 0 77 15 13
2017 AS 51 29 10 6 3 1 0 81 9 260
2017 AS-01 40 26 17 12 5 0 0 66 17 41
2017 AS-02 51 37 7 1 3 0 1 89 4 71
2017 AS-03 56 20 12 7 2 2 0 77 10 39
2017 AS-04 54 38 3 3 3 0 0 92 5 37
2017 AS-05 59 25 6 3 3 3 0 87 7 32
2017 AS-06 35 35 9 17 4 0 0 70 22 23
2017 AS-07 77 8 16 0 0 0 0 84 0 13
2014 AS 45 37 11 4 1 1 1 84 5 292
2014 AS-01 45 33 10 8 2 2 0 80 10 60
2014 AS-02 51 37 7 0 0 3 3 93 0 73
2014 AS-03 42 44 14 0 0 0 0 86 0 38
2014 AS-04 49 34 12 5 0 0 0 83 5 41
2014 AS-05 43 41 12 5 0 0 0 83 5 42
2014 AS-06 34 38 16 0 5 5 0 77 6 18
2014 AS-07 54 31 0 8 8 0 0 85 15 13
2011 AS 47 30 13 4 2 4 0 80 6 314
2011 AS-01 41 24 19 5 5 6 1 70 10 86
2011 AS-02 47 35 8 2 2 5 0 86 5 83
2011 AS-03 53 29 13 0 2 2 0 84 2 45
2011 AS-04 46 27 17 7 0 2 0 75 8 41
2011 AS-05 60 20 8 8 0 4 0 83 8 25
2011 AS-06 50 36 14 0 0 0 0 86 0 22
2011 AS-07 42 58 0 0 0 0 0 100 0 12
2008 AS 50 31 12 4 2 2 0 83 6 310
2008 AS-01 51 24 14 4 4 3 0 78 8 78
2008 AS-02 51 34 9 3 1 1 0 86 4 96
2008 AS-03 36 36 17 8 0 3 0 74 9 36
2008 AS-04 53 26 15 3 0 3 0 82 3 34
2008 AS-05 52 43 5 0 0 0 0 95 0 21
2008 AS-06 58 26 16 0 0 0 0 84 0 19
2008 AS-07 67 22 6 0 0 6 0 94 0 18

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 53 30 8 6 3 0 0 83 9 240
2018 AS-01 51 28 10 3 8 0 0 79 10 39
2018 AS-02 46 37 9 5 4 0 0 82 9 57
2018 AS-03 65 29 3 3 0 0 0 94 3 31
2018 AS-04 52 27 11 9 0 0 0 80 9 44
2018 AS-05 53 28 6 13 0 0 0 81 13 32
2018 AS-06 41 35 12 0 6 6 0 81 6 17
2018 AS-07 77 15 0 8 0 0 0 92 8 13
2017 AS 50 36 7 6 2 0 0 85 8 261
2017 AS-01 44 33 12 9 2 0 0 76 12 42
2017 AS-02 55 38 4 3 0 0 0 93 3 71
2017 AS-03 49 31 10 5 5 0 0 80 10 39
2017 AS-04 51 38 3 8 0 0 0 89 8 37
2017 AS-05 53 38 3 3 3 0 0 91 6 32
2017 AS-06 30 30 17 13 9 0 0 61 22 23
2017 AS-07 69 31 0 0 0 0 0 100 0 13
2014 AS 49 34 10 4 2 0 0 83 7 291
2014 AS-01 47 34 13 2 3 0 0 82 5 59
2014 AS-02 51 35 8 3 1 0 1 88 4 73
2014 AS-03 47 37 16 0 0 0 0 84 0 38
2014 AS-04 46 37 10 5 2 0 0 83 7 41
2014 AS-05 50 31 10 10 0 0 0 81 10 42
2014 AS-06 56 22 5 11 5 0 0 78 16 18
2014 AS-07 69 15 0 8 8 0 0 85 15 13
2011 AS 47 34 12 4 3 1 0 81 7 313
2011 AS-01 45 32 13 4 5 1 1 78 8 85
2011 AS-02 45 37 11 5 1 1 0 83 6 82
2011 AS-03 50 30 11 2 4 2 0 82 7 46
2011 AS-04 39 41 10 5 5 0 0 80 10 41
2011 AS-05 56 24 12 4 4 0 0 80 8 25
2011 AS-06 45 36 14 5 0 0 0 82 5 22
2011 AS-07 67 25 8 0 0 0 0 92 0 12
2008 AS 50 32 8 5 3 1 0 83 9 310
2008 AS-01 49 31 12 5 4 0 0 79 9 78
2008 AS-02 52 36 5 4 2 0 0 89 6 96
2008 AS-03 47 25 11 14 0 3 0 74 14 36
2008 AS-04 47 24 12 12 3 3 0 73 15 34
2008 AS-05 48 43 10 0 0 0 0 90 0 21
2008 AS-06 53 37 11 0 0 0 0 89 0 19
2008 AS-07 67 28 0 0 6 0 0 94 6 18

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 63 23 7 3 3 0 0 87 7 239
2018 AS-01 72 15 3 5 5 0 0 87 10 39
2018 AS-02 56 23 11 4 7 0 0 79 11 57
2018 AS-03 71 23 3 0 0 3 0 97 0 31
2018 AS-04 66 25 2 7 0 0 0 91 7 44
2018 AS-05 50 38 13 0 0 0 0 88 0 32
2018 AS-06 59 29 6 0 6 0 0 88 6 17
2018 AS-07 83 0 8 8 0 0 0 83 8 12
2017 AS 57 23 10 4 5 0 0 81 9 262
2017 AS-01 51 19 19 5 7 0 0 70 12 42
2017 AS-02 64 26 1 6 3 0 0 90 8 72
2017 AS-03 49 29 10 2 7 2 0 80 10 39
2017 AS-04 62 22 8 0 8 0 0 84 8 37
2017 AS-05 66 19 12 0 3 0 0 85 3 32
2017 AS-06 39 26 9 17 9 0 0 65 26 23
2017 AS-07 69 8 23 0 0 0 0 77 0 13

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 56 26 8 6 3 0 0 83 9 241
2018 AS-01 69 13 5 8 3 0 3 84 11 39
2018 AS-02 52 28 12 3 5 0 0 79 9 58
2018 AS-03 65 29 3 3 0 0 0 94 3 31
2018 AS-04 45 34 11 9 0 0 0 80 9 44
2018 AS-05 50 38 6 3 3 0 0 88 6 32
2018 AS-06 53 18 18 6 6 0 0 71 12 17
2018 AS-07 77 8 0 15 0 0 0 85 15 13
2017 AS 55 25 9 7 3 0 0 81 10 261
2017 AS-01 56 21 12 7 5 0 0 77 12 42
2017 AS-02 60 25 8 4 3 0 0 85 7 72
2017 AS-03 49 25 14 10 2 0 0 74 12 39
2017 AS-04 58 25 8 6 3 0 0 83 8 36
2017 AS-05 59 31 3 3 3 0 0 91 6 32
2017 AS-06 30 39 4 22 4 0 0 70 26 23
2017 AS-07 84 7 8 0 0 0 0 92 0 13
2014 AS 47 36 10 4 3 0 0 84 6 291
2014 AS-01 53 28 8 4 5 2 0 83 9 60
2014 AS-02 45 44 7 1 1 0 1 90 3 73
2014 AS-03 44 37 16 3 0 0 0 82 3 38
2014 AS-04 44 41 12 2 0 0 0 85 2 41
2014 AS-05 49 34 15 2 0 0 0 83 2 41
2014 AS-06 56 22 0 11 11 0 0 78 22 18
2014 AS-07 54 31 0 8 8 0 0 85 15 13
Top of Page

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 36 35 13 1 1 3 10 82 3 69
2018 AS-04 29 53 0 0 0 6 12 100 0 17
2018 AS-05 35 20 25 0 0 5 15 69 0 20
2018 AS-07 54 38 8 0 0 0 0 92 0 13
2017 AS 24 44 12 8 3 4 5 75 12 75
2017 AS-04 18 41 0 12 6 12 12 77 23 17
2017 AS-05 28 53 19 0 0 0 0 81 0 21
2017 AS-06 13 38 13 25 6 6 0 53 33 16
2017 AS-07 46 46 0 0 0 0 8 100 0 13
2014 AS 29 44 11 7 1 2 5 78 9 80
2014 AS-04 41 35 12 12 0 0 0 76 12 17
2014 AS-05 24 48 8 0 4 8 8 86 5 25
2014 AS-06 25 45 8 23 0 0 0 70 23 13
2014 AS-07 46 31 8 8 0 0 8 83 8 13

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 33 40 16 4 3 4 0 76 7 240
2018 AS-01 54 21 21 3 0 3 0 76 3 39
2018 AS-02 31 41 16 3 5 3 0 75 9 58
2018 AS-03 35 39 6 3 3 13 0 85 7 31
2018 AS-04 18 50 20 9 0 2 0 70 9 44
2018 AS-05 34 50 13 3 0 0 0 84 3 32
2018 AS-06 25 31 25 6 13 0 0 56 19 16
2018 AS-07 31 62 0 0 0 8 0 100 0 13
2017 AS 25 45 18 5 2 6 0 74 7 262
2017 AS-01 32 35 14 12 0 7 0 73 12 42
2017 AS-02 23 49 12 4 1 8 2 80 6 72
2017 AS-03 29 47 15 2 5 2 0 77 8 39
2017 AS-04 27 43 14 5 5 5 0 74 11 37
2017 AS-05 22 35 31 3 0 9 0 62 3 32
2017 AS-06 13 48 35 4 0 0 0 61 4 23
2017 AS-07 15 62 23 0 0 0 0 77 0 13
2014 AS 21 42 20 8 2 6 0 67 11 291
2014 AS-01 21 40 17 5 3 13 0 71 10 60
2014 AS-02 21 39 22 7 1 8 1 66 10 72
2014 AS-03 23 40 26 8 0 3 0 65 8 38
2014 AS-04 24 39 10 15 5 7 0 68 21 41
2014 AS-05 12 50 33 5 0 0 0 62 5 42
2014 AS-06 29 49 16 5 0 0 0 78 5 18
2014 AS-07 23 62 0 15 0 0 0 85 15 13
2011 AS 24 34 23 7 4 8 1 63 12 314
2011 AS-01 26 26 24 6 12 7 0 56 19 85
2011 AS-02 22 41 25 4 0 7 1 68 4 83
2011 AS-03 24 39 13 11 2 11 0 71 15 46
2011 AS-04 15 29 32 10 5 7 2 49 16 41
2011 AS-05 36 24 16 8 4 12 0 68 14 25
2011 AS-06 27 41 18 9 0 5 0 71 10 22
2011 AS-07 17 50 33 0 0 0 0 67 0 12

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 27 44 17 8 3 1 0 72 11 238
2018 AS-01 38 33 18 10 0 0 0 72 10 39
2018 AS-02 31 38 22 0 9 0 0 69 9 58
2018 AS-03 33 53 3 7 3 0 0 87 10 30
2018 AS-04 9 53 23 12 0 2 0 64 12 43
2018 AS-05 34 38 13 13 0 3 0 74 13 32
2018 AS-06 25 50 13 13 0 0 0 75 13 16
2018 AS-07 15 62 23 0 0 0 0 77 0 13
2017 AS 23 45 21 7 2 2 1 69 9 262
2017 AS-01 23 49 14 5 5 5 0 76 10 42
2017 AS-02 32 42 21 3 1 0 2 75 4 72
2017 AS-03 16 49 17 10 5 0 2 67 15 39
2017 AS-04 21 46 16 11 3 3 0 69 14 37
2017 AS-05 25 25 34 13 0 3 0 52 13 32
2017 AS-06 13 48 30 9 0 0 0 61 9 23
2017 AS-07 8 69 15 0 0 8 0 84 0 13
2014 AS 18 43 23 10 3 2 0 62 14 291
2014 AS-01 21 45 17 10 5 2 0 68 16 60
2014 AS-02 18 37 30 10 1 3 1 57 12 73
2014 AS-03 18 50 21 5 3 3 0 70 8 38
2014 AS-04 17 45 15 13 5 5 0 66 18 40
2014 AS-05 12 40 33 10 5 0 0 52 14 42
2014 AS-06 23 44 16 16 0 0 0 67 16 18
2014 AS-07 23 62 0 15 0 0 0 85 15 13
2011 AS 16 37 26 8 8 4 0 56 17 313
2011 AS-01 18 31 23 8 14 5 1 52 24 84
2011 AS-02 14 35 33 10 5 4 0 51 15 83
2011 AS-03 17 43 28 7 4 0 0 61 11 46
2011 AS-04 10 44 22 5 12 7 0 58 18 41
2011 AS-05 32 28 16 12 8 4 0 63 21 25
2011 AS-06 9 36 36 9 5 5 0 48 14 22
2011 AS-07 8 75 8 8 0 0 0 83 8 12
2008 AS 31 42 15 7 4 1 0 74 10 310
2008 AS-01 29 45 15 4 5 1 0 75 9 78
2008 AS-02 34 40 13 8 4 1 0 75 13 96
2008 AS-03 17 50 8 17 6 3 0 69 23 36
2008 AS-04 29 35 26 9 0 0 0 65 9 34
2008 AS-05 33 48 14 5 0 0 0 81 5 21
2008 AS-06 58 37 5 0 0 0 0 95 0 19
2008 AS-07 28 50 22 0 0 0 0 78 0 18

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 21 41 22 8 3 6 0 65 11 237
2018 AS-01 31 36 23 5 3 3 0 68 8 39
2018 AS-02 28 34 22 5 5 5 0 65 11 58
2018 AS-03 23 45 10 10 0 13 0 78 11 31
2018 AS-04 12 40 31 10 0 7 0 56 10 42
2018 AS-05 23 45 19 6 0 6 0 72 7 31
2018 AS-06 0 50 25 25 0 0 0 50 25 16
2018 AS-07 8 62 23 0 8 0 0 69 8 13
2017 AS 16 47 22 8 2 4 1 66 11 261
2017 AS-01 21 40 24 9 2 2 0 63 12 41
2017 AS-02 21 51 19 4 1 1 2 74 6 72
2017 AS-03 10 49 15 10 5 9 2 67 17 39
2017 AS-04 13 51 19 8 0 8 0 71 9 37
2017 AS-05 22 31 28 9 3 6 0 57 13 32
2017 AS-06 4 52 30 13 0 0 0 57 13 23
2017 AS-07 8 61 24 8 0 0 0 69 8 13
2014 AS 14 42 26 9 3 6 0 60 13 292
2014 AS-01 17 45 15 8 5 10 0 68 15 60
2014 AS-02 18 41 28 6 3 4 1 62 9 73
2014 AS-03 18 36 31 8 0 6 0 58 8 38
2014 AS-04 17 37 27 12 2 5 0 56 15 41
2014 AS-05 9 36 38 12 2 2 0 46 15 42
2014 AS-06 0 62 22 11 0 5 0 65 12 18
2014 AS-07 8 77 0 15 0 0 0 85 15 13
2011 AS 11 35 30 11 5 7 0 50 17 315
2011 AS-01 16 27 21 10 10 14 1 51 25 86
2011 AS-02 11 37 30 17 0 5 0 51 18 83
2011 AS-03 11 37 37 4 4 7 0 51 9 46
2011 AS-04 7 41 32 12 5 2 0 50 18 41
2011 AS-05 20 32 36 0 4 8 0 57 4 25
2011 AS-06 0 41 36 18 5 0 0 41 23 22
2011 AS-07 0 50 33 17 0 0 0 50 17 12
2008 AS 19 45 21 6 2 6 1 69 9 308
2008 AS-01 23 35 25 5 1 9 1 65 7 77
2008 AS-02 19 53 17 3 3 5 0 76 7 96
2008 AS-03 11 42 19 14 3 11 0 59 19 36
2008 AS-04 15 52 21 6 3 3 0 69 9 33
2008 AS-05 14 43 33 5 0 5 0 60 5 21
2008 AS-06 26 42 32 0 0 0 0 68 0 19
2008 AS-07 22 50 11 17 0 0 0 72 17 18

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 20 42 20 12 5 1 0 62 18 240
2018 AS-01 28 36 15 13 5 3 0 66 18 39
2018 AS-02 26 38 22 5 7 2 0 65 12 58
2018 AS-03 19 48 6 19 6 0 0 68 26 31
2018 AS-04 11 45 25 14 5 0 0 57 18 44
2018 AS-05 16 47 28 6 3 0 0 63 9 32
2018 AS-06 6 38 25 25 6 0 0 44 31 16
2018 AS-07 31 38 15 15 0 0 0 69 15 13
2017 AS 21 45 18 11 4 1 0 67 15 262
2017 AS-01 21 44 19 14 2 0 0 65 16 42
2017 AS-02 29 41 14 10 4 0 2 72 14 72
2017 AS-03 15 47 20 7 5 7 0 66 13 39
2017 AS-04 19 40 22 8 8 3 0 61 17 37
2017 AS-05 25 41 19 12 3 0 0 66 16 32
2017 AS-06 13 52 22 13 0 0 0 65 13 23
2017 AS-07 23 70 8 0 0 0 0 92 0 13
2014 AS 19 44 22 9 3 2 0 65 12 292
2014 AS-01 23 52 15 5 3 2 0 76 8 60
2014 AS-02 22 39 22 7 4 4 1 65 12 73
2014 AS-03 18 36 30 13 3 0 0 55 16 38
2014 AS-04 22 49 20 7 0 2 0 72 8 41
2014 AS-05 10 40 36 10 2 2 0 51 12 42
2014 AS-06 18 60 5 11 5 0 0 78 16 18
2014 AS-07 23 46 15 15 0 0 0 69 15 13
2011 AS 18 43 21 11 4 3 0 63 16 315
2011 AS-01 19 35 20 15 8 3 0 55 24 86
2011 AS-02 19 47 22 8 1 2 0 68 10 83
2011 AS-03 22 50 15 7 4 2 0 73 11 46
2011 AS-04 15 49 20 10 7 0 0 63 17 41
2011 AS-05 24 28 28 12 4 4 0 54 17 25
2011 AS-06 9 32 32 23 0 5 0 43 24 22
2011 AS-07 17 67 8 8 0 0 0 83 8 12
2008 AS 23 46 17 10 3 1 0 69 13 308
2008 AS-01 28 40 18 8 4 3 0 70 12 78
2008 AS-02 24 44 17 11 3 1 0 68 15 96
2008 AS-03 11 44 22 17 3 3 0 57 20 36
2008 AS-04 15 48 24 12 0 0 0 64 12 33
2008 AS-05 29 57 10 5 0 0 0 86 5 21
2008 AS-06 26 58 5 11 0 0 0 84 11 19
2008 AS-07 24 59 6 6 6 0 0 82 12 17
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 30 50 13 6 1 0 0 80 7 240
2018 AS-01 28 54 10 3 3 3 0 84 5 39
2018 AS-02 30 58 9 2 2 0 0 88 4 57
2018 AS-03 42 48 6 3 0 0 0 90 3 31
2018 AS-04 25 45 23 7 0 0 0 70 7 44
2018 AS-05 31 53 9 6 0 0 0 84 6 32
2018 AS-06 18 29 35 12 6 0 0 47 18 17
2018 AS-07 31 46 8 15 0 0 0 77 15 13
2017 AS 32 48 14 5 1 0 0 81 5 262
2017 AS-01 39 42 12 5 2 0 0 82 7 42
2017 AS-02 30 51 11 7 0 0 0 82 7 72
2017 AS-03 34 37 27 0 2 0 0 71 2 39
2017 AS-04 40 46 14 0 0 0 0 86 0 37
2017 AS-05 25 53 12 6 0 3 0 81 6 32
2017 AS-06 22 57 9 13 0 0 0 78 13 23
2017 AS-07 31 61 8 0 0 0 0 92 0 13
2014 AS 29 50 16 2 1 2 0 81 2 292
2014 AS-01 28 50 15 2 2 3 0 81 3 60
2014 AS-02 30 44 21 3 0 1 1 76 3 73
2014 AS-03 26 55 11 5 3 0 0 81 8 38
2014 AS-04 41 46 12 0 0 0 0 88 0 41
2014 AS-05 21 57 19 0 0 2 0 80 0 42
2014 AS-06 29 49 22 0 0 0 0 78 0 18
2014 AS-07 38 62 0 0 0 0 0 100 0 13
2011 AS 29 42 19 6 2 1 0 72 8 313
2011 AS-01 35 36 22 1 3 2 0 73 5 86
2011 AS-02 33 41 20 5 1 0 0 74 6 82
2011 AS-03 35 43 13 4 2 2 0 80 7 46
2011 AS-04 33 43 13 10 0 3 0 77 10 40
2011 AS-05 20 44 28 4 4 0 0 64 8 25
2011 AS-06 5 50 32 14 0 0 0 55 14 22
2011 AS-07 0 67 8 25 0 0 0 67 25 12

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 44 41 7 5 1 0 1 86 6 241
2018 AS-01 36 41 10 8 3 0 3 79 11 39
2018 AS-02 40 38 9 5 3 2 3 82 9 58
2018 AS-03 58 39 0 3 0 0 0 97 3 31
2018 AS-04 34 48 16 2 0 0 0 82 2 44
2018 AS-05 44 47 6 3 0 0 0 91 3 32
2018 AS-06 53 41 0 6 0 0 0 94 6 17
2018 AS-07 77 23 0 0 0 0 0 100 0 13
2017 AS 46 36 8 6 2 3 0 84 8 262
2017 AS-01 37 28 18 10 5 2 0 67 15 42
2017 AS-02 40 42 8 7 1 1 0 83 9 72
2017 AS-03 39 39 5 5 0 11 0 89 6 39
2017 AS-04 54 33 5 3 3 0 3 89 6 37
2017 AS-05 56 31 6 6 0 0 0 87 6 32
2017 AS-06 39 52 0 9 0 0 0 91 9 23
2017 AS-07 85 7 8 0 0 0 0 92 0 13
2014 AS 44 43 8 3 2 0 1 88 5 292
2014 AS-01 39 40 8 8 3 0 2 80 12 60
2014 AS-02 35 53 8 0 1 0 1 90 1 73
2014 AS-03 47 40 8 0 5 0 0 87 5 38
2014 AS-04 54 46 0 0 0 0 0 100 0 41
2014 AS-05 45 41 12 2 0 0 0 86 2 42
2014 AS-06 45 44 5 5 0 0 0 89 5 18
2014 AS-07 77 15 8 0 0 0 0 92 0 13
2011 AS 51 33 9 3 2 1 1 86 5 315
2011 AS-01 51 23 14 1 3 3 3 80 5 86
2011 AS-02 45 36 10 6 1 1 1 83 7 83
2011 AS-03 50 43 4 0 2 0 0 93 2 46
2011 AS-04 49 39 7 5 0 0 0 88 5 41
2011 AS-05 60 28 8 4 0 0 0 88 4 25
2011 AS-06 68 27 5 0 0 0 0 95 0 22
2011 AS-07 67 33 0 0 0 0 0 100 0 12
2008 AS 48 40 6 2 2 1 0 89 5 310
2008 AS-01 41 40 10 6 1 1 0 82 8 78
2008 AS-02 44 45 5 0 5 1 0 89 5 96
2008 AS-03 42 42 8 6 0 3 0 86 6 36
2008 AS-04 53 35 9 0 3 0 0 88 3 34
2008 AS-05 48 52 0 0 0 0 0 100 0 21
2008 AS-06 68 26 5 0 0 0 0 95 0 19
2008 AS-07 83 17 0 0 0 0 0 100 0 18

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 43 46 8 2 1 1 0 89 3 239
2018 AS-01 44 33 15 0 3 5 0 81 3 39
2018 AS-02 43 48 5 2 2 0 0 91 4 56
2018 AS-03 55 39 3 3 0 0 0 94 3 31
2018 AS-04 32 45 18 5 0 0 0 77 5 44
2018 AS-05 47 53 0 0 0 0 0 100 0 32
2018 AS-06 29 71 0 0 0 0 0 100 0 17
2018 AS-07 62 38 0 0 0 0 0 100 0 13

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 26 27 20 10 8 8 1 58 20 239
2018 AS-01 36 31 10 5 5 10 3 76 12 39
2018 AS-02 28 28 26 10 7 2 0 56 18 58
2018 AS-03 35 26 3 10 13 10 3 70 26 31
2018 AS-04 21 19 33 14 5 7 0 44 21 42
2018 AS-05 19 34 9 6 6 25 0 71 17 32
2018 AS-06 12 29 24 18 12 6 0 44 31 17
2018 AS-07 23 23 23 8 23 0 0 46 31 13
2017 AS 18 24 18 12 10 10 8 51 27 261
2017 AS-01 25 17 9 16 14 9 9 52 37 42
2017 AS-02 18 28 19 8 5 12 8 58 17 72
2017 AS-03 10 25 17 16 10 15 7 44 34 39
2017 AS-04 6 25 22 3 17 19 8 42 27 36
2017 AS-05 28 22 31 9 6 3 0 52 16 32
2017 AS-06 4 30 13 26 13 0 13 40 45 23
2017 AS-07 46 23 15 0 8 0 7 74 9 13
2014 AS 15 28 22 12 12 8 3 48 27 291
2014 AS-01 15 19 35 10 12 10 0 38 24 60
2014 AS-02 12 30 18 8 17 10 5 50 29 73
2014 AS-03 21 31 18 13 5 11 0 59 21 38
2014 AS-04 17 30 18 15 13 5 3 51 30 40
2014 AS-05 12 33 26 10 10 7 2 50 21 42
2014 AS-06 11 45 11 11 11 5 5 63 25 18
2014 AS-07 23 15 23 15 15 0 8 42 33 13
2011 AS 16 21 22 11 9 15 6 47 26 314
2011 AS-01 14 16 21 12 14 15 7 39 33 85
2011 AS-02 19 17 23 10 12 12 7 45 27 83
2011 AS-03 15 20 17 20 4 22 2 46 31 46
2011 AS-04 10 29 32 10 5 7 7 46 17 41
2011 AS-05 24 24 8 12 8 12 12 63 26 25
2011 AS-06 14 32 27 5 5 14 5 56 11 22
2011 AS-07 8 42 17 0 0 33 0 75 0 12

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 27 42 19 6 4 2 0 71 10 239
2018 AS-01 34 37 18 3 3 3 3 75 6 38
2018 AS-02 26 50 19 0 5 0 0 76 5 58
2018 AS-03 33 40 13 7 3 3 0 76 10 30
2018 AS-04 27 30 25 14 5 0 0 57 18 44
2018 AS-05 22 50 16 9 3 0 0 72 13 32
2018 AS-06 12 47 24 12 0 6 0 63 13 17
2018 AS-07 23 54 15 0 8 0 0 77 8 13
2017 AS 34 40 14 8 2 3 0 76 10 261
2017 AS-01 37 33 14 5 7 5 0 73 12 42
2017 AS-02 38 43 14 3 3 0 0 80 6 72
2017 AS-03 29 39 5 17 0 9 0 76 19 39
2017 AS-04 40 35 16 8 0 0 0 76 8 37
2017 AS-05 35 49 13 3 0 0 0 84 3 31
2017 AS-06 13 48 17 22 0 0 0 61 22 23
2017 AS-07 31 46 15 0 0 8 0 84 0 13
2014 AS 26 45 17 5 3 3 1 74 9 291
2014 AS-01 29 38 19 5 3 7 0 71 9 60
2014 AS-02 22 52 18 4 1 1 1 76 6 72
2014 AS-03 26 31 27 5 5 3 3 61 11 38
2014 AS-04 34 49 5 2 5 5 0 87 8 41
2014 AS-05 21 60 14 5 0 0 0 81 5 42
2014 AS-06 34 27 22 11 0 0 5 65 12 18
2014 AS-07 23 54 15 8 0 0 0 77 8 13
2011 AS 31 39 15 7 5 1 1 72 13 314
2011 AS-01 26 26 17 10 15 2 3 54 27 86
2011 AS-02 39 43 14 4 0 0 0 82 4 83
2011 AS-03 40 42 9 4 4 0 0 82 9 45
2011 AS-04 22 49 12 10 2 2 2 74 13 41
2011 AS-05 20 40 20 12 4 4 0 63 17 25
2011 AS-06 27 50 18 5 0 0 0 77 5 22
2011 AS-07 42 50 8 0 0 0 0 92 0 12
2008 AS 35 39 14 8 2 1 1 75 11 309
2008 AS-01 34 36 13 10 5 0 1 71 16 77
2008 AS-02 38 39 14 6 2 1 1 78 9 96
2008 AS-03 31 39 14 17 0 0 0 69 17 36
2008 AS-04 26 41 18 12 0 3 0 70 12 34
2008 AS-05 38 38 14 5 0 5 0 80 5 21
2008 AS-06 37 47 11 0 0 0 5 89 0 19
2008 AS-07 50 33 17 0 0 0 0 83 0 18

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 26 34 18 10 8 2 2 62 19 241
2018 AS-01 38 31 18 8 5 0 0 69 13 39
2018 AS-02 26 34 19 10 7 2 2 63 18 58
2018 AS-03 35 32 3 16 10 3 0 70 27 31
2018 AS-04 16 43 18 9 11 2 0 60 21 44
2018 AS-05 28 28 28 9 3 3 0 58 13 32
2018 AS-06 18 24 29 18 6 0 6 44 25 17
2018 AS-07 15 54 15 0 8 0 8 75 8 13
2017 AS 23 32 18 10 11 3 3 59 22 261
2017 AS-01 19 26 21 10 19 2 2 48 30 41
2017 AS-02 28 41 14 8 7 1 1 70 16 72
2017 AS-03 25 25 20 15 7 9 0 54 24 39
2017 AS-04 14 32 27 3 11 8 5 53 16 37
2017 AS-05 31 31 16 9 9 0 3 65 19 32
2017 AS-06 13 35 4 22 17 0 9 52 43 23
2017 AS-07 39 30 24 8 0 0 0 69 8 13
2014 AS 13 33 20 17 11 3 3 49 30 292
2014 AS-01 13 25 30 15 12 3 2 40 28 60
2014 AS-02 14 28 18 20 13 4 4 45 36 73
2014 AS-03 8 34 30 8 16 3 3 44 25 38
2014 AS-04 24 44 12 12 5 2 0 70 18 41
2014 AS-05 7 40 14 29 7 0 2 49 37 42
2014 AS-06 18 38 11 16 5 5 5 63 25 18
2014 AS-07 8 46 8 23 8 0 8 58 33 13
2011 AS 17 32 17 15 14 2 3 52 30 314
2011 AS-01 10 21 19 16 27 5 2 34 46 86
2011 AS-02 17 34 20 13 14 1 0 51 28 83
2011 AS-03 29 31 11 13 9 0 7 64 24 45
2011 AS-04 12 37 22 20 5 2 2 51 26 41
2011 AS-05 24 28 20 16 12 0 0 52 28 25
2011 AS-06 23 45 9 14 0 0 9 75 15 22
2011 AS-07 17 75 0 0 0 8 0 100 0 12
2008 AS 25 40 10 13 9 1 2 67 23 309
2008 AS-01 26 35 12 12 12 4 1 64 24 78
2008 AS-02 24 40 11 13 9 0 3 66 23 95
2008 AS-03 28 39 8 14 11 0 0 67 25 36
2008 AS-04 15 53 6 18 9 0 0 68 26 34
2008 AS-05 24 43 14 14 0 0 5 70 15 21
2008 AS-06 16 58 11 11 0 0 5 78 11 19
2008 AS-07 39 28 11 11 6 0 6 71 18 18

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 28 40 22 5 3 2 0 69 8 241
2018 AS-01 31 33 26 8 3 0 0 64 10 39
2018 AS-02 33 31 28 2 5 2 0 65 7 58
2018 AS-03 42 35 10 3 3 6 0 83 7 31
2018 AS-04 14 48 25 7 2 5 0 64 10 44
2018 AS-05 22 59 16 3 0 0 0 81 3 32
2018 AS-06 24 35 35 6 0 0 0 59 6 17
2018 AS-07 38 46 8 8 0 0 0 85 8 13
2017 AS 23 42 23 6 3 3 0 67 9 260
2017 AS-01 21 41 19 9 7 2 0 63 17 41
2017 AS-02 23 42 24 7 1 3 0 67 9 71
2017 AS-03 22 42 21 2 2 10 0 71 5 39
2017 AS-04 22 38 30 5 3 3 0 61 8 37
2017 AS-05 28 41 25 3 3 0 0 69 6 32
2017 AS-06 13 52 17 13 4 0 0 65 17 23
2017 AS-07 39 45 8 0 0 8 0 92 0 13

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 48 38 9 2 0 2 0 88 3 238
2018 AS-01 59 24 14 3 0 0 0 84 3 37
2018 AS-02 44 39 9 2 2 5 0 87 4 57
2018 AS-03 58 26 6 3 0 6 0 90 3 31
2018 AS-04 34 45 18 2 0 0 0 80 2 44
2018 AS-05 47 53 0 0 0 0 0 100 0 32
2018 AS-06 41 53 6 0 0 0 0 94 0 17
2018 AS-07 85 15 0 0 0 0 0 100 0 13
2017 AS 40 41 8 3 2 6 0 86 6 261
2017 AS-01 49 25 5 9 7 5 0 78 17 42
2017 AS-02 36 45 12 4 1 1 0 82 6 72
2017 AS-03 29 47 5 0 2 16 0 91 3 39
2017 AS-04 43 40 5 3 0 8 0 91 3 37
2017 AS-05 40 44 12 0 0 3 0 87 0 32
2017 AS-06 36 45 9 0 5 5 0 86 5 22
2017 AS-07 70 30 0 0 0 0 0 100 0 13
2014 AS 43 43 9 1 1 2 0 88 2 292
2014 AS-01 41 40 12 2 2 3 0 85 3 60
2014 AS-02 41 40 13 1 1 3 1 84 3 73
2014 AS-03 42 48 8 0 3 0 0 90 3 38
2014 AS-04 51 37 10 0 0 2 0 90 0 41
2014 AS-05 36 52 7 2 0 2 0 90 2 42
2014 AS-06 45 49 5 0 0 0 0 95 0 18
2014 AS-07 69 31 0 0 0 0 0 100 0 13

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 47 42 7 1 1 1 0 91 3 237
2018 AS-01 50 37 13 0 0 0 0 87 0 38
2018 AS-02 44 44 5 0 2 5 0 93 2 57
2018 AS-03 60 27 7 3 3 0 0 87 7 30
2018 AS-04 45 45 7 2 0 0 0 91 2 44
2018 AS-05 42 52 3 3 0 0 0 94 3 31
2018 AS-06 35 59 6 0 0 0 0 94 0 17
2018 AS-07 69 31 0 0 0 0 0 100 0 13
2017 AS 46 44 5 2 2 1 0 91 4 262
2017 AS-01 44 39 7 7 2 0 0 83 10 42
2017 AS-02 44 44 6 1 3 2 0 90 4 72
2017 AS-03 48 44 5 0 0 2 0 95 0 39
2017 AS-04 57 33 11 0 0 0 0 89 0 37
2017 AS-05 43 53 0 0 3 0 0 97 3 32
2017 AS-06 26 61 4 9 0 0 0 87 9 23
2017 AS-07 62 38 0 0 0 0 0 100 0 13
2014 AS 43 47 8 2 1 0 0 90 2 292
2014 AS-01 35 54 10 0 2 0 0 88 2 60
2014 AS-02 42 45 10 1 0 0 1 89 1 73
2014 AS-03 34 50 8 5 3 0 0 84 8 38
2014 AS-04 51 41 7 0 0 0 0 93 0 41
2014 AS-05 52 38 5 5 0 0 0 90 5 42
2014 AS-06 51 44 5 0 0 0 0 95 0 18
2014 AS-07 62 38 0 0 0 0 0 100 0 13
2011 AS 32 46 13 2 3 3 0 82 5 315
2011 AS-01 33 41 15 2 5 3 1 77 7 86
2011 AS-02 33 49 13 2 0 2 0 84 2 83
2011 AS-03 30 43 11 2 4 9 0 81 7 46
2011 AS-04 39 44 7 2 5 2 0 85 8 41
2011 AS-05 36 36 20 4 0 4 0 75 4 25
2011 AS-06 18 68 14 0 0 0 0 86 0 22
2011 AS-07 33 67 0 0 0 0 0 100 0 12

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 56 33 6 3 1 0 1 90 4 237
2018 AS-01 63 24 8 3 0 0 3 89 3 38
2018 AS-02 54 35 4 4 4 0 0 89 7 57
2018 AS-03 61 26 6 3 0 0 3 90 3 31
2018 AS-04 55 32 11 2 0 0 0 86 2 44
2018 AS-05 47 53 0 0 0 0 0 100 0 30
2018 AS-06 53 35 6 6 0 0 0 88 6 17
2018 AS-07 69 23 0 8 0 0 0 92 8 13
2017 AS 54 36 7 2 1 0 0 90 3 262
2017 AS-01 47 35 12 2 5 0 0 81 7 42
2017 AS-02 58 33 6 1 1 0 0 92 3 72
2017 AS-03 56 34 10 0 0 0 0 90 0 39
2017 AS-04 57 41 0 3 0 0 0 97 3 37
2017 AS-05 53 37 6 3 0 0 0 91 3 32
2017 AS-06 43 43 9 4 0 0 0 87 4 23
2017 AS-07 61 39 0 0 0 0 0 100 0 13
2014 AS 45 47 6 1 1 0 0 92 2 291
2014 AS-01 38 50 10 0 2 0 0 88 2 60
2014 AS-02 42 50 5 1 0 0 1 93 1 73
2014 AS-03 44 43 13 0 0 0 0 87 0 38
2014 AS-04 54 39 2 2 2 0 0 93 5 41
2014 AS-05 40 60 0 0 0 0 0 100 0 42
2014 AS-06 67 27 5 0 0 0 0 95 0 18
2014 AS-07 75 17 0 8 0 0 0 92 8 12
2011 AS 41 43 10 2 3 0 0 85 5 314
2011 AS-01 38 38 15 0 7 1 0 78 7 86
2011 AS-02 36 48 12 4 0 0 0 84 4 83
2011 AS-03 41 52 2 2 2 0 0 93 4 46
2011 AS-04 49 41 7 0 2 0 0 90 2 41
2011 AS-05 58 21 13 8 0 0 0 79 8 24
2011 AS-06 32 59 5 5 0 0 0 91 5 22
2011 AS-07 58 33 8 0 0 0 0 92 0 12
2008 AS 46 43 7 3 1 0 0 89 4 308
2008 AS-01 49 42 6 0 3 0 0 91 3 78
2008 AS-02 47 43 7 3 0 0 0 90 3 96
2008 AS-03 39 39 11 11 0 0 0 78 11 36
2008 AS-04 39 48 9 3 0 0 0 88 3 33
2008 AS-05 43 52 5 0 0 0 0 95 0 21
2008 AS-06 42 58 0 0 0 0 0 100 0 19
2008 AS-07 65 29 0 0 6 0 0 94 6 17

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 59 26 10 3 2 0 0 85 5 238
2018 AS-01 73 14 14 0 0 0 0 86 0 37
2018 AS-02 56 33 5 2 4 0 0 89 5 57
2018 AS-03 68 19 6 3 3 0 0 87 6 31
2018 AS-04 45 39 9 7 0 0 0 84 7 44
2018 AS-05 63 22 13 3 0 0 0 84 3 32
2018 AS-06 47 29 18 6 0 0 0 76 6 17
2018 AS-07 69 8 15 8 0 0 0 77 8 13
2017 AS 54 31 9 2 2 1 0 86 4 259
2017 AS-01 51 28 9 5 7 0 0 79 12 42
2017 AS-02 58 27 13 0 1 2 0 86 1 71
2017 AS-03 47 39 7 5 0 2 0 87 5 39
2017 AS-04 64 28 6 0 0 3 0 94 0 36
2017 AS-05 50 32 16 3 0 0 0 81 3 32
2017 AS-06 50 36 5 5 5 0 0 86 9 22
2017 AS-07 54 46 0 0 0 0 0 100 0 13
2014 AS 41 42 13 3 1 0 0 83 3 292
2014 AS-01 47 37 13 2 2 0 0 83 3 60
2014 AS-02 37 48 10 3 0 1 1 87 3 73
2014 AS-03 39 42 16 3 0 0 0 81 3 38
2014 AS-04 44 41 10 5 0 0 0 85 5 41
2014 AS-05 43 43 14 0 0 0 0 86 0 42
2014 AS-06 40 44 11 5 0 0 0 84 5 18
2014 AS-07 46 31 15 8 0 0 0 77 8 13
2011 AS 35 38 16 7 3 1 0 74 10 314
2011 AS-01 33 35 19 7 4 1 1 70 11 85
2011 AS-02 36 41 12 6 2 2 0 79 9 83
2011 AS-03 41 33 15 9 2 0 0 74 11 46
2011 AS-04 37 46 12 0 5 0 0 83 5 41
2011 AS-05 28 48 20 0 4 0 0 76 4 25
2011 AS-06 18 27 32 23 0 0 0 45 23 22
2011 AS-07 58 33 0 8 0 0 0 92 8 12

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 55 31 9 3 2 0 0 86 5 238
2018 AS-01 71 16 13 0 0 0 0 87 0 38
2018 AS-02 55 32 9 0 4 0 0 88 4 56
2018 AS-03 61 23 10 3 3 0 0 84 6 31
2018 AS-04 45 43 5 7 0 0 0 89 7 44
2018 AS-05 56 34 6 3 0 0 0 91 3 32
2018 AS-06 35 35 18 12 0 0 0 71 12 17
2018 AS-07 62 31 8 0 0 0 0 92 0 13
2017 AS 51 34 10 4 1 0 0 85 5 262
2017 AS-01 47 30 9 9 5 0 0 77 14 42
2017 AS-02 57 30 10 1 1 0 0 87 3 72
2017 AS-03 42 41 12 2 0 0 2 85 3 39
2017 AS-04 59 33 8 0 0 0 0 92 0 37
2017 AS-05 50 25 22 3 0 0 0 75 3 32
2017 AS-06 43 43 0 13 0 0 0 87 13 23
2017 AS-07 54 46 0 0 0 0 0 100 0 13
2014 AS 39 46 10 3 1 0 0 86 4 292
2014 AS-01 45 42 10 2 2 0 0 87 3 60
2014 AS-02 37 51 7 4 0 0 1 89 4 73
2014 AS-03 39 44 11 3 3 0 0 84 5 38
2014 AS-04 39 46 10 5 0 0 0 85 5 41
2014 AS-05 36 55 10 0 0 0 0 90 0 42
2014 AS-06 45 38 11 5 0 0 0 84 5 18
2014 AS-07 54 31 8 8 0 0 0 85 8 13
2011 AS 33 42 17 6 2 1 0 75 8 315
2011 AS-01 34 34 20 10 2 0 0 67 13 86
2011 AS-02 30 47 16 5 1 1 0 78 6 83
2011 AS-03 39 39 13 7 2 0 0 78 9 46
2011 AS-04 34 49 12 0 5 0 0 83 5 41
2011 AS-05 28 48 20 0 4 0 0 76 4 25
2011 AS-06 14 41 32 9 0 5 0 57 10 22
2011 AS-07 58 33 8 0 0 0 0 92 0 12
2008 AS 48 39 9 3 1 0 0 87 4 309
2008 AS-01 42 42 9 5 1 0 0 85 6 78
2008 AS-02 51 38 8 2 1 0 0 89 3 96
2008 AS-03 42 28 25 3 3 0 0 69 6 36
2008 AS-04 47 41 9 0 3 0 0 88 3 34
2008 AS-05 55 45 0 0 0 0 0 100 0 20
2008 AS-06 58 42 0 0 0 0 0 100 0 19
2008 AS-07 61 33 6 0 0 0 0 94 0 18

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 51 23 15 6 3 3 0 76 9 239
2018 AS-01 66 18 13 0 3 0 0 84 3 38
2018 AS-02 51 26 14 4 4 2 0 79 7 57
2018 AS-03 55 23 16 3 0 3 0 80 3 31
2018 AS-04 45 27 16 7 0 5 0 76 7 44
2018 AS-05 53 28 6 6 3 3 0 84 10 32
2018 AS-06 29 6 35 18 12 0 0 35 29 17
2018 AS-07 46 23 8 15 0 8 0 75 17 13
2017 AS 48 25 15 5 3 3 0 77 8 258
2017 AS-01 52 26 9 7 5 0 0 78 12 41
2017 AS-02 54 24 11 3 3 6 0 82 6 71
2017 AS-03 47 30 16 0 2 5 0 80 3 39
2017 AS-04 47 28 17 6 0 3 0 77 6 36
2017 AS-05 40 28 22 3 0 3 3 73 3 32
2017 AS-06 36 23 14 18 9 0 0 59 27 22
2017 AS-07 46 15 31 0 0 8 0 66 0 13
2014 AS 40 33 15 5 3 3 0 75 9 292
2014 AS-01 42 29 17 2 3 8 0 77 5 60
2014 AS-02 33 37 14 8 4 3 1 73 13 73
2014 AS-03 50 31 11 3 5 0 0 81 8 38
2014 AS-04 49 24 12 5 5 5 0 77 10 41
2014 AS-05 33 43 17 5 0 2 0 78 5 42
2014 AS-06 51 22 22 5 0 0 0 73 5 18
2014 AS-07 38 46 8 8 0 0 0 85 8 13
2011 AS 37 28 14 11 5 3 1 68 17 314
2011 AS-01 35 21 19 12 8 5 0 59 21 85
2011 AS-02 34 39 10 12 4 2 0 74 16 83
2011 AS-03 48 15 13 11 7 2 4 67 19 46
2011 AS-04 41 32 15 5 5 2 0 75 10 41
2011 AS-05 40 36 4 8 8 4 0 79 17 25
2011 AS-06 18 27 27 23 0 5 0 48 24 22
2011 AS-07 42 33 17 8 0 0 0 75 8 12
2008 AS 46 28 14 6 2 3 1 77 9 309
2008 AS-01 40 33 13 5 4 4 1 77 9 78
2008 AS-02 46 26 14 10 1 2 1 74 12 96
2008 AS-03 47 19 14 8 6 6 0 71 15 36
2008 AS-04 47 26 18 3 3 3 0 76 6 34
2008 AS-05 55 25 20 0 0 0 0 80 0 20
2008 AS-06 58 21 16 5 0 0 0 79 5 19
2008 AS-07 61 33 6 0 0 0 0 94 0 18
Top of Page

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 AS 33 37 30 239
2018 AS-01 38 33 28 39
2018 AS-02 35 42 23 57
2018 AS-03 19 42 39 31
2018 AS-04 32 41 27 44
2018 AS-05 19 38 44 32
2018 AS-06 47 18 35 17
2018 AS-07 62 23 15 13
2017 AS 28 44 28 261
2017 AS-01 35 39 26 42
2017 AS-02 28 48 24 72
2017 AS-03 15 54 31 39
2017 AS-04 25 36 39 36
2017 AS-05 31 47 22 32
2017 AS-06 35 39 26 23
2017 AS-07 38 23 39 13
2014 AS 27 37 36 292
2014 AS-01 27 43 30 60
2014 AS-02 26 37 37 73
2014 AS-03 36 40 24 38
2014 AS-04 29 29 41 41
2014 AS-05 17 33 50 42
2014 AS-06 22 33 45 18
2014 AS-07 8 62 31 13
2011 AS 42 35 23 315
2011 AS-01 50 24 26 86
2011 AS-02 37 39 24 83
2011 AS-03 39 33 28 46
2011 AS-04 39 39 22 41
2011 AS-05 36 56 8 25
2011 AS-06 50 36 14 22
2011 AS-07 33 33 33 12

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 AS 17 38 27 5 3 10 78
2018 AS-01 20 53 13 0 7 7 15
2018 AS-02 15 30 30 15 5 5 20
2018 AS-04 0 57 21 7 0 14 14
2017 AS 11 35 32 3 9 11 74
2017 AS-01 0 33 20 7 27 13 14
2017 AS-02 0 45 25 5 10 15 20
2017 AS-05 10 20 60 0 0 10 10
2014 AS 17 41 32 0 9999 10 78
2014 AS-01 26 38 24 0 9999 12 16
2014 AS-02 16 47 32 0 9999 5 19
2014 AS-03 14 57 22 0 9999 7 14
2014 AS-04 8 50 25 0 9999 17 12
2011 AS 23 36 33 3 9999 6 132
2011 AS-01 12 42 28 7 9999 12 43
2011 AS-02 23 35 35 3 9999 3 31
2011 AS-03 33 33 28 0 9999 6 18
2011 AS-04 19 38 38 0 9999 6 16
2011 AS-06 36 27 36 0 9999 0 11
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 13 87 241
2018 AS-01 18 82 39
2018 AS-02 16 84 58
2018 AS-03 16 84 31

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 AS 52 31

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 AS 74 31

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 AS 0 31

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 AS 0 31

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 AS 0 31

Question 49g. From whom did you experience harassment on the job? Other

Survey year Demographic
(%)
Total responses
2018 AS 0 31

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 AS 26 31

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 AS 39 31

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 AS 55 31

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 AS 35 31

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 AS 74 31

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 AS 39 31

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic
(%)
Total responses
2018 AS 0 31

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic
(%)
Total responses
2018 AS 0 31

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 AS 32 31

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 AS 45 31

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2018 AS 35 31

Question 51h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 AS 23 31

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 AS 26 31

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 AS 20 30

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 AS 27 30

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 AS 17 30

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 AS 37 30

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 AS 40 30

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 20 20 19 4 3 29 5 60 11 239
2018 AS-01 31 10 21 3 5 28 3 59 11 39
2018 AS-02 23 23 9 4 9 27 5 68 18 56
2018 AS-03 29 16 16 6 0 29 3 67 10 31
2018 AS-04 11 20 25 2 0 32 9 54 4 44
2018 AS-05 13 28 19 3 0 34 3 65 5 32
2018 AS-06 12 12 29 12 0 24 12 36 18 17
2018 AS-07 15 31 31 8 0 15 0 55 9 13
2017 AS 13 22 22 4 3 29 8 55 11 262
2017 AS-01 12 21 21 7 5 23 12 50 18 42
2017 AS-02 14 25 15 3 3 35 6 65 9 72
2017 AS-03 12 15 27 5 2 34 5 44 12 39
2017 AS-04 8 19 14 5 0 40 14 59 12 37
2017 AS-05 16 38 22 0 3 18 3 68 4 32
2017 AS-06 9 17 35 9 4 13 13 35 18 23
2017 AS-07 23 15 30 0 0 31 0 56 0 13
2014 AS 13 21 19 4 5 29 8 54 15 290
2014 AS-01 10 24 17 3 7 34 5 55 16 59
2014 AS-02 19 10 18 7 5 31 10 48 21 73
2014 AS-03 10 18 21 3 0 37 10 55 5 38
2014 AS-04 10 28 18 5 10 25 5 54 21 40
2014 AS-05 12 26 17 5 5 24 12 59 15 42
2014 AS-06 16 38 27 0 0 13 5 67 0 18
2014 AS-07 23 15 23 0 8 31 0 56 11 13

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 37 38 14 3 2 5 1 80 5 239
2018 AS-01 49 28 13 3 3 5 0 81 5 39
2018 AS-02 30 36 16 4 4 9 2 74 8 56
2018 AS-03 48 29 10 3 3 6 0 83 7 31
2018 AS-04 32 41 16 5 0 5 2 78 5 44
2018 AS-05 31 53 16 0 0 0 0 84 0 32
2018 AS-06 35 41 12 6 0 0 6 81 6 17
2018 AS-07 38 54 8 0 0 0 0 92 0 13
2017 AS 31 36 16 3 2 10 1 76 6 262
2017 AS-01 25 26 16 9 7 14 2 61 20 42
2017 AS-02 22 47 15 1 1 13 0 79 3 72
2017 AS-03 32 36 15 5 2 7 2 75 8 39
2017 AS-04 35 35 16 0 0 14 0 81 0 37
2017 AS-05 44 38 12 0 0 6 0 87 0 32
2017 AS-06 26 22 30 4 4 9 4 55 10 23
2017 AS-07 54 46 0 0 0 0 0 100 0 13
2014 AS 29 35 18 3 3 11 1 72 7 290
2014 AS-01 29 29 21 2 5 15 0 68 8 59
2014 AS-02 28 34 23 3 1 7 4 70 5 72
2014 AS-03 29 37 21 0 0 11 3 76 0 38
2014 AS-04 24 37 10 12 5 12 0 69 19 41
2014 AS-05 26 38 14 5 2 14 0 75 8 42
2014 AS-06 40 44 16 0 0 0 0 84 0 18
2014 AS-07 54 23 8 0 8 8 0 83 8 13
2011 AS 31 42 12 3 2 10 0 81 5 313
2011 AS-01 37 37 8 2 5 10 0 83 8 86
2011 AS-02 27 49 13 1 1 9 0 83 3 82
2011 AS-03 24 46 11 2 2 15 0 82 5 46
2011 AS-04 38 28 18 8 0 10 0 72 8 40
2011 AS-05 24 40 24 0 0 12 0 73 0 25
2011 AS-06 36 50 5 5 5 0 0 86 9 22
2011 AS-07 25 67 8 0 0 0 0 92 0 12
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 5 95 240
2018 AS-02 10 90 58
2018 AS-06 0 100 17
2018 AS-07 0 100 13

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 AS 0 13

Question 57a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic
(%)
Total responses
2018 AS 0 13

Question 57d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic
(%)
Total responses
2018 AS 0 13

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic
(%)
Total responses
2018 AS 0 13

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2018 AS 0 13

Question 57i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic
(%)
Total responses
2018 AS 0 13

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2018 AS 0 13

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2018 AS 0 13

Question 57n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic
(%)
Total responses
2018 AS 38 13

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 AS 46 13

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 AS 0 13

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 AS 0 13

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 AS 0 13

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 AS 0 12

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 AS 0 12

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 AS 0 12

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 AS 0 12

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic
(%)
Total responses
2018 AS 0 12

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 AS 0 12

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 AS 50 12

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 AS 50 12

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 AS 0 12

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 19 23 18 1 1 31 7 67 3 241
2018 AS-01 21 21 18 3 0 33 5 67 4 39
2018 AS-02 22 22 16 0 3 31 5 70 5 58
2018 AS-03 32 16 13 3 0 26 10 75 5 31
2018 AS-04 11 23 23 0 0 34 9 60 0 44
2018 AS-05 9 28 22 0 0 38 3 63 0 32
2018 AS-06 12 29 18 0 0 29 12 70 0 17
2018 AS-07 38 31 23 0 0 8 0 75 0 13
2017 AS 12 24 19 1 2 34 7 62 5 262
2017 AS-01 7 26 14 2 5 30 16 61 13 42
2017 AS-02 15 21 19 0 0 39 6 65 0 72
2017 AS-03 15 25 22 2 2 31 2 59 7 39
2017 AS-04 11 16 19 0 3 46 5 56 6 37
2017 AS-05 16 28 19 0 0 31 6 70 0 32
2017 AS-06 9 22 30 4 4 22 9 44 13 23
2017 AS-07 15 39 8 0 0 31 8 88 0 13
2014 AS 14 17 20 1 1 39 8 58 4 291
2014 AS-01 17 20 17 0 2 36 8 67 3 60
2014 AS-02 15 16 24 5 0 33 7 52 9 73
2014 AS-03 8 18 10 0 0 53 10 71 0 38
2014 AS-04 20 7 27 0 0 41 5 50 0 41
2014 AS-05 5 17 21 0 2 40 14 47 5 42
2014 AS-06 17 35 23 0 0 19 6 69 0 17
2014 AS-07 23 15 15 0 0 46 0 71 0 13

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 35 39 15 0 0 9 0 82 1 240
2018 AS-01 37 37 11 3 0 11 3 85 3 38
2018 AS-02 28 40 19 0 2 12 0 76 2 58
2018 AS-03 58 23 13 0 0 6 0 86 0 31
2018 AS-04 34 36 18 0 0 11 0 79 0 44
2018 AS-05 31 53 13 0 0 3 0 87 0 32
2018 AS-06 29 47 18 0 0 6 0 81 0 17
2018 AS-07 46 46 8 0 0 0 0 92 0 13
2017 AS 29 40 16 1 2 12 2 79 3 260
2017 AS-01 18 33 16 0 5 21 7 71 7 42
2017 AS-02 26 40 19 0 0 14 0 77 0 72
2017 AS-03 31 39 10 5 2 12 0 80 8 39
2017 AS-04 28 40 17 3 0 11 0 77 3 35
2017 AS-05 41 50 3 0 0 6 0 97 0 32
2017 AS-06 22 35 30 0 4 4 4 62 5 23
2017 AS-07 61 31 7 0 0 0 0 93 0 13
2014 AS 27 37 15 1 1 16 2 79 3 291
2014 AS-01 26 37 12 0 2 20 3 82 2 59
2014 AS-02 29 31 18 4 0 14 4 73 5 73
2014 AS-03 26 34 13 0 0 27 0 82 0 38
2014 AS-04 29 39 17 0 2 10 2 78 3 41
2014 AS-05 21 36 19 2 0 19 2 73 3 42
2014 AS-06 34 55 11 0 0 0 0 89 0 18
2014 AS-07 38 54 0 0 0 8 0 100 0 13
2011 AS 35 43 10 1 1 9 0 86 3 314
2011 AS-01 40 36 8 3 3 9 0 83 8 86
2011 AS-02 29 49 11 0 0 10 1 88 0 83
2011 AS-03 44 29 13 2 2 9 0 80 5 45
2011 AS-04 34 46 15 0 0 5 0 85 0 41
2011 AS-05 24 48 8 0 0 20 0 90 0 25
2011 AS-06 32 55 5 0 0 9 0 95 0 22
2011 AS-07 42 50 8 0 0 0 0 92 0 12
Top of Page

Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 26 19 22 13 18 0 2 46 31 240
2018 AS-01 33 28 8 8 21 0 3 63 29 39
2018 AS-02 32 11 23 11 23 0 2 43 34 57
2018 AS-03 26 19 10 29 16 0 0 45 45 31
2018 AS-04 20 23 30 5 20 0 2 44 26 44
2018 AS-05 22 19 25 22 9 0 3 42 32 32
2018 AS-06 29 18 29 6 12 0 6 50 19 17
2018 AS-07 15 8 38 15 23 0 0 23 38 13
2017 AS 19 17 17 19 25 0 3 37 46 260
2017 AS-01 18 14 15 16 33 0 5 34 51 42
2017 AS-02 15 14 24 19 21 0 7 31 44 72
2017 AS-03 34 13 10 10 33 0 0 47 43 38
2017 AS-04 22 27 11 24 16 0 0 49 41 37
2017 AS-05 16 13 19 22 26 0 3 30 50 31
2017 AS-06 17 22 9 26 26 0 0 39 52 23
2017 AS-07 0 30 30 15 24 0 0 30 39 13

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 17 26 31 15 11 0 0 43 26 238
2018 AS-01 18 31 33 13 5 0 0 49 18 39
2018 AS-02 20 21 34 16 7 2 0 42 24 56
2018 AS-03 23 32 29 13 3 0 0 55 16 31
2018 AS-04 21 23 35 9 12 0 0 44 21 43
2018 AS-05 9 38 25 22 6 0 0 47 28 32
2018 AS-06 12 6 29 29 24 0 0 18 53 17
2018 AS-07 8 15 31 8 38 0 0 23 46 13
2017 AS 16 26 31 14 12 0 1 43 26 262
2017 AS-01 23 26 35 5 5 0 7 52 10 42
2017 AS-02 22 25 28 10 15 0 0 47 25 72
2017 AS-03 10 31 37 15 7 0 0 41 22 39
2017 AS-04 19 25 35 14 8 0 0 43 22 37
2017 AS-05 12 32 34 12 9 0 0 44 22 32
2017 AS-06 0 26 17 30 26 0 0 26 57 23
2017 AS-07 15 23 23 23 16 0 0 38 39 13

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 21 29 27 12 8 1 2 51 21 238
2018 AS-01 18 36 26 10 5 0 5 57 16 39
2018 AS-02 27 25 22 16 4 2 4 56 21 55
2018 AS-03 29 19 35 13 0 3 0 50 13 31
2018 AS-04 18 32 30 11 9 0 0 50 20 44
2018 AS-05 19 38 25 3 13 0 3 58 16 32
2018 AS-06 12 18 29 18 24 0 0 29 41 17
2018 AS-07 0 23 31 23 23 0 0 23 46 13
2017 AS 21 26 24 16 9 0 3 49 26 262
2017 AS-01 30 26 21 7 7 2 7 61 15 42
2017 AS-02 26 21 28 13 7 0 6 50 21 72
2017 AS-03 21 34 22 12 5 0 5 59 18 39
2017 AS-04 19 27 30 22 3 0 0 46 24 37
2017 AS-05 13 35 19 19 15 0 0 47 34 32
2017 AS-06 4 22 22 35 17 0 0 26 52 23
2017 AS-07 15 15 31 24 15 0 0 30 39 13

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 25 22 25 14 11 1 1 48 26 241
2018 AS-01 28 28 15 13 10 0 5 59 24 39
2018 AS-02 29 17 26 16 9 2 2 48 25 58
2018 AS-03 23 39 23 6 6 3 0 63 13 31
2018 AS-04 30 16 32 11 11 0 0 45 23 44
2018 AS-05 19 22 38 16 6 0 0 41 22 32
2018 AS-06 12 24 12 35 18 0 0 35 53 17
2018 AS-07 15 8 38 8 31 0 0 23 38 13
2017 AS 24 20 26 12 14 1 3 46 27 262
2017 AS-01 30 14 26 5 12 5 9 51 19 42
2017 AS-02 32 17 27 8 14 0 3 50 23 72
2017 AS-03 29 27 12 22 5 2 2 59 28 39
2017 AS-04 19 27 24 19 11 0 0 46 30 37
2017 AS-05 22 16 41 16 6 0 0 37 22 32
2017 AS-06 0 26 30 4 39 0 0 26 43 23
2017 AS-07 23 15 23 8 31 0 0 38 39 13

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 51 18 13 7 4 0 7 74 12 238
2018 AS-01 56 18 5 10 3 0 8 81 14 39
2018 AS-02 61 14 12 4 0 0 9 83 4 57
2018 AS-03 53 17 23 3 0 0 3 72 3 30
2018 AS-04 57 11 14 2 7 2 7 75 10 44
2018 AS-05 45 26 16 3 0 0 10 79 4 31
2018 AS-06 18 29 24 24 6 0 0 47 29 17
2018 AS-07 23 23 0 23 31 0 0 46 54 13
2017 AS 42 21 13 6 6 0 12 72 14 261
2017 AS-01 59 12 2 5 2 2 18 88 9 42
2017 AS-02 50 15 7 4 4 0 20 81 10 72
2017 AS-03 39 24 17 5 5 0 10 70 11 39
2017 AS-04 45 30 14 0 8 0 3 77 9 36
2017 AS-05 34 28 22 3 3 0 9 69 7 32
2017 AS-06 13 26 26 26 4 0 4 41 32 23
2017 AS-07 23 23 15 0 39 0 0 46 39 13

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 35 23 18 10 12 0 2 59 22 238
2018 AS-01 44 28 15 5 8 0 0 72 13 39
2018 AS-02 32 16 21 4 21 0 7 51 26 57
2018 AS-03 37 30 20 7 3 3 0 69 10 30
2018 AS-04 41 23 16 11 9 0 0 64 20 44
2018 AS-05 41 25 22 9 3 0 0 66 13 32
2018 AS-06 18 18 18 35 12 0 0 35 47 17
2018 AS-07 15 23 8 31 23 0 0 38 54 13
2017 AS 30 31 21 11 6 0 1 61 17 261
2017 AS-01 40 26 16 9 7 2 0 67 16 42
2017 AS-02 29 35 20 10 3 0 3 67 13 71
2017 AS-03 39 31 20 7 2 0 0 71 10 39
2017 AS-04 27 33 16 14 11 0 0 60 24 37
2017 AS-05 22 37 25 9 6 0 0 59 16 32
2017 AS-06 13 26 30 17 13 0 0 39 30 23
2017 AS-07 31 15 31 8 16 0 0 46 23 13

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 33 31 18 10 4 1 3 67 15 240
2018 AS-01 44 15 18 10 5 0 8 64 17 39
2018 AS-02 40 26 18 7 2 4 4 72 9 57
2018 AS-03 35 35 13 13 0 3 0 73 13 31
2018 AS-04 32 36 16 9 5 0 2 70 14 44
2018 AS-05 16 47 19 16 3 0 0 63 19 32
2018 AS-06 6 41 29 12 12 0 0 47 24 17
2018 AS-07 38 23 31 8 0 0 0 62 8 13
2017 AS 34 29 19 9 4 2 3 66 14 260
2017 AS-01 37 28 14 5 9 2 4 70 15 42
2017 AS-02 39 23 24 6 1 1 6 67 8 71
2017 AS-03 30 40 3 14 8 3 3 74 23 38
2017 AS-04 48 19 19 8 3 3 0 69 11 37
2017 AS-05 22 37 22 13 3 0 3 61 16 32
2017 AS-06 22 35 26 17 0 0 0 57 17 23
2017 AS-07 30 31 31 8 0 0 0 61 8 13

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 25 32 27 9 5 0 2 58 14 241
2018 AS-01 28 31 15 8 8 0 10 66 17 39
2018 AS-02 34 26 22 12 2 0 3 63 14 58
2018 AS-03 29 26 32 10 0 3 0 57 10 31
2018 AS-04 25 34 25 9 7 0 0 59 16 44
2018 AS-05 16 41 34 9 0 0 0 56 9 32
2018 AS-06 0 47 41 0 12 0 0 47 12 17
2018 AS-07 15 23 38 15 8 0 0 38 23 13
2017 AS 26 33 22 11 7 0 2 60 18 262
2017 AS-01 42 16 21 5 9 2 4 63 15 42
2017 AS-02 29 30 17 18 3 0 3 61 22 72
2017 AS-03 27 39 20 5 7 0 2 67 13 39
2017 AS-04 27 38 33 3 0 0 0 65 3 37
2017 AS-05 9 47 25 6 12 0 0 57 18 32
2017 AS-06 4 39 22 17 17 0 0 43 35 23
2017 AS-07 30 23 15 23 8 0 0 54 31 13

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 34 28 20 12 4 0 2 63 16 240
2018 AS-01 46 18 10 18 3 0 5 68 22 39
2018 AS-02 37 28 21 5 5 0 4 67 11 57
2018 AS-03 42 23 26 10 0 0 0 65 10 31
2018 AS-04 39 25 14 16 7 0 0 64 23 44
2018 AS-05 28 25 34 13 0 0 0 53 13 32
2018 AS-06 12 29 41 6 12 0 0 41 18 17
2018 AS-07 0 69 8 23 0 0 0 69 23 13
2017 AS 32 27 20 12 5 0 3 61 18 262
2017 AS-01 35 21 17 12 9 2 4 60 22 42
2017 AS-02 36 26 15 14 3 0 6 66 18 72
2017 AS-03 37 22 24 7 5 0 5 62 13 39
2017 AS-04 35 30 22 11 3 0 0 65 14 37
2017 AS-05 25 34 22 13 6 0 0 59 19 32
2017 AS-06 13 39 13 22 13 0 0 52 35 23
2017 AS-07 38 15 39 8 0 0 0 54 8 13

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 32 30 20 11 4 0 3 64 16 238
2018 AS-01 42 29 8 13 3 0 5 75 17 38
2018 AS-02 30 30 26 9 2 0 4 62 11 57
2018 AS-03 35 26 29 6 3 0 0 61 10 31
2018 AS-04 39 27 14 11 5 0 5 69 17 44
2018 AS-05 19 48 16 10 3 3 0 70 13 31
2018 AS-06 18 18 29 29 6 0 0 35 35 17
2018 AS-07 23 31 31 0 15 0 0 54 15 13
2017 AS 30 31 19 8 7 1 3 64 16 260
2017 AS-01 37 19 23 5 7 5 4 62 13 42
2017 AS-02 33 34 17 4 6 0 6 71 11 70
2017 AS-03 29 30 12 10 11 2 5 64 23 39
2017 AS-04 40 35 19 5 0 0 0 76 5 37
2017 AS-05 25 50 12 3 6 0 3 78 9 32
2017 AS-06 9 26 30 22 13 0 0 35 35 23
2017 AS-07 30 8 39 15 8 0 0 38 23 13

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 57 23 11 4 1 0 4 84 5 237
2018 AS-01 65 22 5 5 0 0 3 89 6 37
2018 AS-02 56 19 16 0 4 0 5 80 4 57
2018 AS-03 48 23 10 6 0 3 10 81 7 31
2018 AS-04 65 21 7 5 0 0 2 88 5 43
2018 AS-05 56 19 22 3 0 0 0 75 3 32
2018 AS-06 47 35 6 12 0 0 0 82 12 17
2018 AS-07 54 38 8 0 0 0 0 92 0 13
2017 AS 63 20 12 3 0 0 3 85 3 261
2017 AS-01 56 23 14 2 0 2 2 83 2 42
2017 AS-02 58 18 14 6 0 0 4 80 6 72
2017 AS-03 66 24 7 2 0 0 0 90 2 39
2017 AS-04 81 8 8 3 0 0 0 89 3 37
2017 AS-05 66 25 3 3 0 0 3 94 3 32
2017 AS-06 48 22 22 0 0 0 9 76 0 23
2017 AS-07 58 17 25 0 0 0 0 75 0 12

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 70 17 4 1 2 0 7 93 3 240
2018 AS-01 76 13 8 0 0 0 3 92 0 38
2018 AS-02 66 17 5 0 5 0 7 89 6 58
2018 AS-03 58 26 3 0 0 0 13 96 0 31
2018 AS-04 73 20 0 2 0 0 5 98 2 44
2018 AS-05 78 9 6 3 0 0 3 90 3 32
2018 AS-06 71 18 6 0 0 0 6 94 0 17
2018 AS-07 85 8 0 0 0 0 8 100 0 13

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 74 11 4 3 4 0 4 88 7 240
2018 AS-01 72 10 5 3 5 0 5 86 8 39
2018 AS-02 71 7 2 7 9 0 5 82 16 58
2018 AS-03 68 19 3 0 6 0 3 90 7 31
2018 AS-04 82 11 2 2 0 0 2 95 2 44
2018 AS-05 81 13 6 0 0 0 0 94 0 32
2018 AS-06 76 6 6 6 0 0 6 88 6 17
2018 AS-07 83 8 8 0 0 0 0 92 0 12
2017 AS 74 11 3 3 3 0 6 90 6 261
2017 AS-01 61 14 4 2 5 2 12 87 8 42
2017 AS-02 72 10 6 4 0 0 8 89 5 72
2017 AS-03 82 8 5 3 3 0 0 90 5 38
2017 AS-04 84 8 0 0 5 0 3 94 6 37
2017 AS-05 75 9 0 6 6 0 3 87 13 32
2017 AS-06 70 13 4 0 4 0 9 90 5 23
2017 AS-07 92 8 0 0 0 0 0 100 0 13

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 54 28 12 3 3 0 2 83 5 240
2018 AS-01 67 15 13 3 0 0 3 84 3 39
2018 AS-02 56 25 9 2 5 0 4 84 7 57
2018 AS-03 55 29 13 0 3 0 0 84 3 31
2018 AS-04 45 36 11 2 2 0 2 84 5 44
2018 AS-05 44 34 16 6 0 0 0 78 6 32
2018 AS-06 65 24 6 6 0 0 0 88 6 17
2018 AS-07 54 31 15 0 0 0 0 85 0 13
2017 AS 55 22 12 5 2 0 4 81 7 261
2017 AS-01 64 9 12 2 5 0 7 79 8 41
2017 AS-02 62 17 8 6 1 0 6 84 7 72
2017 AS-03 54 25 16 2 0 0 2 81 3 39
2017 AS-04 52 24 11 8 3 0 3 78 11 37
2017 AS-05 53 28 6 3 6 0 3 84 10 32
2017 AS-06 30 39 30 0 0 0 0 70 0 23
2017 AS-07 54 39 0 8 0 0 0 92 8 13

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 62 18 10 6 4 0 1 80 10 239
2018 AS-01 69 8 13 8 0 0 3 79 8 39
2018 AS-02 61 18 7 4 9 0 2 80 13 56
2018 AS-03 65 16 13 3 3 0 0 81 6 31
2018 AS-04 55 23 11 7 0 2 2 81 7 44
2018 AS-05 63 28 6 0 3 0 0 91 3 32
2018 AS-06 59 6 12 24 0 0 0 65 24 17
2018 AS-07 69 15 8 8 0 0 0 85 8 13
2017 AS 60 16 10 6 4 0 5 80 10 259
2017 AS-01 58 11 14 2 5 2 7 77 8 42
2017 AS-02 62 15 8 6 1 0 7 83 8 71
2017 AS-03 50 15 15 12 5 0 3 67 17 38
2017 AS-04 58 22 6 8 3 0 3 83 11 36
2017 AS-05 66 16 6 0 9 0 3 84 10 32
2017 AS-06 52 22 9 9 4 0 4 77 14 23
2017 AS-07 84 0 7 8 0 0 0 84 8 13

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 55 11 7 2 1 0 25 87 3 238
2018 AS-01 67 0 0 0 0 0 33 100 0 39
2018 AS-02 57 4 9 0 0 0 30 87 0 56
2018 AS-03 48 10 0 0 3 0 39 95 5 31
2018 AS-04 55 16 2 2 0 0 25 94 3 44
2018 AS-05 48 26 13 3 3 0 6 79 7 31
2018 AS-06 47 18 18 0 0 0 18 79 0 17
2018 AS-07 46 15 31 8 0 0 0 62 8 13
2017 AS 57 11 5 3 2 0 22 89 5 258
2017 AS-01 61 2 5 0 0 0 32 93 0 42
2017 AS-02 63 3 3 3 0 0 29 92 4 70
2017 AS-03 59 5 0 2 2 0 31 93 7 39
2017 AS-04 57 11 8 3 3 0 19 83 7 37
2017 AS-05 52 29 6 0 3 0 10 89 4 31
2017 AS-06 50 27 9 5 0 0 9 85 5 22
2017 AS-07 39 38 0 15 8 0 0 76 24 13

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 71 16 5 0 1 0 7 93 1 238
2018 AS-01 79 11 3 0 0 0 8 97 0 38
2018 AS-02 70 16 4 2 2 0 7 92 4 57
2018 AS-03 57 20 13 0 0 0 10 85 0 30
2018 AS-04 82 11 0 0 0 0 7 100 0 44
2018 AS-05 69 19 6 0 3 0 3 90 3 32
2018 AS-06 65 29 0 0 0 0 6 100 0 17
2018 AS-07 69 8 23 0 0 0 0 77 0 13
2017 AS 66 17 5 2 0 0 11 93 2 258
2017 AS-01 65 14 3 0 0 0 19 97 0 41
2017 AS-02 69 10 6 3 0 0 13 90 3 72
2017 AS-03 63 27 5 0 0 0 5 95 0 38
2017 AS-04 66 11 3 3 0 3 14 93 3 35
2017 AS-05 69 19 3 3 0 0 6 93 3 32
2017 AS-06 57 26 9 0 0 0 9 90 0 23
2017 AS-07 69 23 8 0 0 0 0 92 0 13

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 72 14 5 4 3 1 2 88 6 240
2018 AS-01 69 8 13 3 3 3 3 81 5 39
2018 AS-02 67 14 4 9 4 2 2 84 13 57
2018 AS-03 65 10 13 6 3 0 3 77 10 31
2018 AS-04 84 14 0 0 0 0 2 100 0 44
2018 AS-05 72 25 3 0 0 0 0 97 0 32
2018 AS-06 65 24 6 0 6 0 0 88 6 17
2018 AS-07 85 8 0 0 8 0 0 92 8 13
2017 AS 66 17 5 4 2 0 5 89 6 261
2017 AS-01 48 19 7 15 2 2 7 73 19 41
2017 AS-02 69 17 4 1 0 0 8 94 2 72
2017 AS-03 61 21 5 2 10 0 0 83 12 39
2017 AS-04 76 8 8 3 0 0 5 89 3 37
2017 AS-05 72 19 3 3 0 0 3 94 3 32
2017 AS-06 65 22 4 0 0 0 9 95 0 23
2017 AS-07 84 16 0 0 0 0 0 100 0 13

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 48 24 17 6 3 0 2 73 9 237
2018 AS-01 51 23 18 5 3 0 0 74 8 39
2018 AS-02 52 16 16 9 4 0 4 70 13 56
2018 AS-03 40 30 10 3 10 0 7 75 14 30
2018 AS-04 36 41 16 7 0 0 0 77 7 44
2018 AS-05 53 19 25 0 3 0 0 72 3 32
2018 AS-06 71 12 6 6 6 0 0 82 12 17
2018 AS-07 33 25 25 17 0 0 0 58 17 12
2017 AS 48 25 16 4 3 0 4 77 7 261
2017 AS-01 44 30 9 7 2 0 7 79 11 42
2017 AS-02 56 19 13 7 1 1 3 78 9 71
2017 AS-03 42 41 10 2 2 0 2 85 5 39
2017 AS-04 38 24 30 0 3 0 5 66 3 37
2017 AS-05 50 31 13 0 3 0 3 84 3 32
2017 AS-06 39 22 30 0 4 0 4 64 5 23
2017 AS-07 84 0 8 0 8 0 0 84 8 13

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 15 29 38 13 4 0 0 45 18 240
2018 AS-01 28 26 33 8 5 0 0 54 13 39
2018 AS-02 17 29 36 12 5 0 0 47 17 58
2018 AS-03 16 32 42 6 3 0 0 48 10 31
2018 AS-04 12 33 37 16 2 0 0 44 19 43
2018 AS-05 9 44 34 13 0 0 0 53 13 32
2018 AS-06 6 18 47 29 0 0 0 24 29 17
2018 AS-07 8 8 54 23 8 0 0 15 31 13
2017 AS 12 31 37 14 5 0 0 44 19 261
2017 AS-01 14 37 33 12 5 0 0 51 16 42
2017 AS-02 10 36 38 11 6 0 0 46 17 72
2017 AS-03 15 22 43 17 2 0 0 37 20 39
2017 AS-04 19 24 46 8 3 0 0 43 11 37
2017 AS-05 9 41 34 12 3 0 0 50 15 32
2017 AS-06 5 27 32 27 9 0 0 32 36 22
2017 AS-07 15 31 23 23 8 0 0 46 31 13

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 8 22 37 24 9 0 0 33 30 237
2018 AS-01 8 11 39 29 13 0 0 42 18 38
2018 AS-02 5 29 41 11 14 0 0 25 34 56
2018 AS-03 10 19 35 23 13 0 0 35 29 31
2018 AS-04 7 28 26 37 2 0 0 40 35 43
2018 AS-05 3 16 38 34 9 0 0 44 19 32
2018 AS-06 6 29 53 12 0 0 0 12 35 17
2018 AS-07 15 23 38 23 0 0 0 23 38 13
2017 AS 6 18 40 22 14 0 1 36 24 262
2017 AS-01 9 7 37 23 21 0 2 46 16 42
2017 AS-02 6 14 43 24 14 0 0 37 20 72
2017 AS-03 5 21 37 20 12 0 5 34 28 39
2017 AS-04 5 11 43 24 16 0 0 41 16 37
2017 AS-05 6 19 41 22 13 0 0 34 25 32
2017 AS-06 0 39 35 22 4 0 0 26 39 23
2017 AS-07 0 39 46 8 8 0 0 15 39 13

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 49 41 7 2 0 1 0 91 3 240
2018 AS-01 55 34 8 3 0 0 0 89 3 38
2018 AS-02 40 45 9 2 2 3 0 88 4 58
2018 AS-03 58 35 6 0 0 0 0 94 0 31
2018 AS-04 48 36 14 2 0 0 0 84 2 44
2018 AS-05 47 53 0 0 0 0 0 100 0 32
2018 AS-06 47 47 0 6 0 0 0 94 6 17
2018 AS-07 62 38 0 0 0 0 0 100 0 13
2017 AS 43 43 8 3 1 2 0 88 4 262
2017 AS-01 40 44 7 2 5 2 0 86 7 42
2017 AS-02 45 41 7 3 1 3 0 88 4 72
2017 AS-03 46 39 10 5 0 0 0 85 5 39
2017 AS-04 40 41 14 3 0 3 0 83 3 37
2017 AS-05 44 44 9 0 0 3 0 90 0 32
2017 AS-06 30 61 4 4 0 0 0 91 4 23
2017 AS-07 61 39 0 0 0 0 0 100 0 13

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 38 38 13 8 4 0 0 76 12 241
2018 AS-01 44 33 15 3 5 0 0 77 8 39
2018 AS-02 29 48 10 7 5 0 0 78 12 58
2018 AS-03 52 32 10 6 0 0 0 84 6 31
2018 AS-04 36 32 18 9 5 0 0 68 14 44
2018 AS-05 34 50 6 9 0 0 0 84 9 32
2018 AS-06 35 35 6 24 0 0 0 71 24 17
2018 AS-07 38 31 23 8 0 0 0 69 8 13
2017 AS 27 47 13 9 4 1 0 74 13 262
2017 AS-01 28 39 12 12 7 2 0 69 19 42
2017 AS-02 22 50 18 6 3 1 0 73 8 72
2017 AS-03 27 56 5 7 5 0 0 83 12 39
2017 AS-04 30 46 14 8 3 0 0 76 11 37
2017 AS-05 31 44 9 9 3 3 0 77 13 32
2017 AS-06 22 43 13 22 0 0 0 65 22 23
2017 AS-07 39 45 16 0 0 0 0 84 0 13
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 34 21 19 14 11 1 0 34 66 240
2018 AS-01 46 15 21 5 13 0 0 46 54 39
2018 AS-02 36 7 26 14 16 2 0 37 63 58
2018 AS-03 29 29 16 16 10 0 0 29 71 31
2018 AS-04 30 30 23 9 9 0 0 30 70 44
2018 AS-05 29 35 6 19 10 0 0 29 71 31
2018 AS-06 41 12 12 29 0 6 0 44 56 17
2018 AS-07 23 23 15 15 23 0 0 23 77 13
2017 AS 31 17 20 14 13 3 3 33 67 262
2017 AS-01 21 14 28 9 16 5 7 24 76 42
2017 AS-02 30 19 14 14 17 3 3 32 68 72
2017 AS-03 37 14 17 10 17 2 2 39 61 39
2017 AS-04 38 13 14 22 14 0 0 38 62 37
2017 AS-05 41 13 25 13 3 3 3 43 57 32
2017 AS-06 26 26 26 13 4 4 0 27 73 23
2017 AS-07 23 31 23 15 8 0 0 23 77 13

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 AS 21 154
2018 AS-01 25 20
2018 AS-02 28 36
2018 AS-03 24 21
2018 AS-04 29 31
2018 AS-05 9 22
2017 AS 29 162
2017 AS-01 41 28
2017 AS-02 42 45
2017 AS-03 37 22
2017 AS-04 22 23
2017 AS-05 12 17
2017 AS-06 7 15

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 AS 36 154
2018 AS-01 45 20
2018 AS-02 44 36
2018 AS-03 19 21
2018 AS-04 29 31
2018 AS-05 23 22
2017 AS 41 162
2017 AS-01 45 28
2017 AS-02 49 45
2017 AS-03 42 22
2017 AS-04 39 23
2017 AS-05 29 17
2017 AS-06 13 15

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 AS 25 154
2018 AS-01 25 20
2018 AS-02 31 36
2018 AS-03 29 21
2018 AS-04 16 31
2018 AS-05 27 22
2017 AS 21 162
2017 AS-01 28 28
2017 AS-02 33 45
2017 AS-03 8 22
2017 AS-04 13 23
2017 AS-05 12 17
2017 AS-06 0 15

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 AS 42 154
2018 AS-01 30 20
2018 AS-02 25 36
2018 AS-03 38 21
2018 AS-04 71 31
2018 AS-05 45 22
2017 AS 55 162
2017 AS-01 21 28
2017 AS-02 49 45
2017 AS-03 72 22
2017 AS-04 57 23
2017 AS-05 76 17
2017 AS-06 73 15

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 AS 8 154
2018 AS-01 0 20
2018 AS-02 14 36
2018 AS-03 5 21
2018 AS-04 13 31
2018 AS-05 9 22
2017 AS 13 162
2017 AS-01 7 28
2017 AS-02 11 45
2017 AS-03 17 22
2017 AS-04 31 23
2017 AS-05 12 17
2017 AS-06 13 15

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 AS 34 154
2018 AS-01 35 20
2018 AS-02 22 36
2018 AS-03 33 21
2018 AS-04 35 31
2018 AS-05 55 22

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 AS 40 154
2018 AS-01 40 20
2018 AS-02 44 36
2018 AS-03 48 21
2018 AS-04 19 31
2018 AS-05 36 22
2017 AS 35 162
2017 AS-01 51 28
2017 AS-02 32 45
2017 AS-03 25 22
2017 AS-04 35 23
2017 AS-05 29 17
2017 AS-06 40 15

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 AS 6 40 21 11 6 17 145
2018 AS-01 11 22 22 28 0 17 18
2018 AS-02 3 32 29 13 10 13 31
2018 AS-03 14 36 18 9 5 18 22
2018 AS-04 4 46 14 11 4 21 28
2018 AS-05 5 45 27 9 9 5 22
2017 AS 3 51 22 9 5 10 158
2017 AS-01 3 38 35 14 0 10 28
2017 AS-02 5 47 17 5 12 15 42
2017 AS-03 0 73 4 9 0 13 21
2017 AS-04 0 36 36 14 4 9 22
2017 AS-05 6 59 24 6 0 6 17
2017 AS-06 7 67 13 7 7 0 15
2017 AS-07 0 51 20 19 10 0 10

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 31 69 155
2018 AS-01 40 60 20
2018 AS-02 25 75 36
2018 AS-03 14 86 22
2018 AS-04 32 68 31
2018 AS-05 50 50 22

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 21 28 19 11 10 1 10 55 24 155
2018 AS-01 19 19 19 5 24 0 14 44 33 21
2018 AS-02 22 22 19 17 6 0 14 52 26 36
2018 AS-03 23 32 14 14 5 0 14 63 21 22
2018 AS-04 23 33 17 10 7 3 7 63 19 30
2018 AS-05 18 45 14 9 9 0 5 67 19 22
2017 AS 23 27 17 14 9 1 9 55 25 164
2017 AS-01 21 36 4 22 7 0 11 64 32 27
2017 AS-02 28 24 22 15 9 0 2 53 25 46
2017 AS-03 41 17 13 9 13 0 8 63 23 22
2017 AS-04 13 22 26 13 9 0 17 42 26 23
2017 AS-05 17 18 18 24 18 0 6 37 44 17
2017 AS-06 13 44 19 6 0 6 13 69 8 16
2017 AS-07 10 59 10 0 0 0 21 87 0 10

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 6 9 10 32 39 0 3 16 73 155
2018 AS-01 10 10 5 29 43 0 5 20 75 21
2018 AS-02 11 8 11 28 42 0 0 19 69 36
2018 AS-03 9 14 9 32 36 0 0 23 68 22
2018 AS-04 3 10 19 23 35 0 10 14 64 31
2018 AS-05 5 14 5 43 33 0 0 19 76 21
2017 AS 2 8 11 20 53 1 5 11 78 165
2017 AS-01 3 14 14 10 55 0 3 18 67 28
2017 AS-02 0 9 17 26 42 0 6 9 72 46
2017 AS-03 8 4 8 24 46 0 8 14 77 22
2017 AS-04 4 9 0 22 65 0 0 13 87 23
2017 AS-05 0 6 6 18 59 0 12 7 87 17
2017 AS-06 0 0 19 19 56 6 0 0 80 16
2017 AS-07 0 10 0 21 59 0 10 11 89 10

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 29 15 18 17 15 1 6 47 34 240
2018 AS-01 18 21 13 26 10 0 13 44 41 39
2018 AS-02 36 9 17 5 26 2 5 48 33 58
2018 AS-03 32 6 26 23 6 3 3 41 31 31
2018 AS-04 32 14 16 18 16 0 5 48 36 44
2018 AS-05 25 25 19 19 6 3 3 53 27 32
2018 AS-06 24 12 12 24 18 0 12 40 47 17
2018 AS-07 38 23 15 8 15 0 0 62 23 13
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