2018 Public Service Employee Survey Results for Canadian Heritage by Question 27. Are you a supervisor?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 35 49 9 7 1 0 0 83 8 368
2018 Non-supervisor 31 44 11 10 3 0 1 76 13 849
2017 Supervisor 38 46 7 8 1 0 0 84 9 384
2017 Non-supervisor 34 42 11 9 2 0 1 77 12 895
2014 Supervisor 34 42 13 9 2 0 0 77 10 421
2014 Non-supervisor 30 41 13 10 4 0 1 72 15 956
2011 Supervisor 34 40 13 10 2 0 1 75 12 427
2011 Non-supervisor 29 39 16 11 4 0 2 69 15 967
2008 Supervisor 37 46 8 5 3 0 1 84 8 445
2008 Non-supervisor 33 40 13 10 3 1 1 74 13 1031

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 53 37 6 3 1 0 0 90 4 367
2018 Non-supervisor 42 41 7 7 3 0 1 83 10 847
2017 Supervisor 48 41 7 3 1 0 0 89 4 384
2017 Non-supervisor 40 39 12 6 3 0 0 79 9 892
2014 Supervisor 44 42 9 4 1 0 0 86 5 421
2014 Non-supervisor 35 38 15 8 5 0 0 73 13 959
2011 Supervisor 49 35 10 4 2 0 0 85 6 429
2011 Non-supervisor 39 37 10 8 6 0 0 76 13 968
2008 Supervisor 52 38 5 3 2 0 0 89 5 446
2008 Non-supervisor 37 41 11 8 4 0 0 78 12 1031

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 60 32 5 3 0 0 0 91 3 363
2018 Non-supervisor 44 39 8 5 4 0 0 84 9 843
2017 Supervisor 54 38 4 3 1 0 0 92 4 383
2017 Non-supervisor 48 36 8 5 3 0 0 84 8 890
2014 Supervisor 54 36 6 4 1 0 0 90 4 421
2014 Non-supervisor 40 36 11 9 3 0 0 77 12 959
2011 Supervisor 51 39 6 3 2 1 0 90 5 427
2011 Non-supervisor 39 41 9 6 4 0 0 81 10 967
2008 Supervisor 54 39 4 2 0 0 0 93 3 446
2008 Non-supervisor 41 41 8 6 4 0 0 82 10 1031

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 45 37 7 7 3 0 0 82 10 365
2018 Non-supervisor 52 32 7 5 3 1 0 85 8 852
2017 Supervisor 42 35 10 6 6 0 1 78 12 384
2017 Non-supervisor 50 34 6 7 3 0 1 85 9 892
2014 Supervisor 42 34 12 7 3 0 1 77 11 421
2014 Non-supervisor 43 36 9 7 3 1 2 81 10 959
2011 Supervisor 42 38 11 6 2 0 1 80 8 429
2011 Non-supervisor 46 33 11 5 3 1 1 81 8 969

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 46 38 8 7 1 0 0 84 8 360
2018 Non-supervisor 36 44 9 7 4 0 0 80 11 846
2017 Supervisor 42 45 6 5 2 0 0 87 7 383
2017 Non-supervisor 34 45 10 7 4 0 0 79 11 894
2014 Supervisor 36 48 9 4 2 0 0 84 7 421
2014 Non-supervisor 27 46 14 9 4 0 0 74 13 959
2011 Supervisor 40 39 11 7 3 0 0 79 10 429
2011 Non-supervisor 32 42 13 8 6 0 0 74 13 966
2008 Supervisor 47 36 9 6 1 0 0 83 7 446
2008 Non-supervisor 34 41 12 8 4 0 0 75 12 1022

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 34 37 15 10 5 0 0 70 15 366
2018 Non-supervisor 37 39 12 8 4 0 0 76 12 848
2017 Supervisor 33 39 14 10 4 0 0 72 14 382
2017 Non-supervisor 36 37 13 8 5 0 0 73 13 894
2014 Supervisor 31 39 16 9 4 0 0 70 14 421
2014 Non-supervisor 30 39 15 11 4 0 0 69 16 959
2011 Supervisor 33 37 16 11 3 0 0 70 14 430
2011 Non-supervisor 29 41 14 10 5 0 0 71 15 968

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 35 45 12 5 3 0 0 80 8 366
2018 Non-supervisor 33 41 12 11 4 0 0 73 15 850
2017 Supervisor 35 43 12 7 3 0 0 77 10 382
2017 Non-supervisor 33 42 11 9 4 0 0 75 14 894

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 55 35 6 3 1 0 0 90 3 369
2018 Non-supervisor 43 44 8 3 1 0 0 87 4 852
2017 Supervisor 48 43 5 2 1 0 0 92 3 383
2017 Non-supervisor 41 41 9 5 3 1 0 83 8 893
2014 Supervisor 46 43 7 3 1 0 0 89 4 421
2014 Non-supervisor 35 44 12 6 2 0 0 79 8 959
2011 Supervisor 40 44 10 5 1 0 0 84 6 430
2011 Non-supervisor 36 42 12 7 2 1 0 78 9 970
2008 Supervisor 51 38 7 3 1 0 0 89 4 446
2008 Non-supervisor 42 40 9 6 2 0 0 82 8 1026

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 41 37 10 8 3 0 0 79 11 368
2018 Non-supervisor 37 40 11 7 4 0 0 77 12 851
2017 Supervisor 40 37 11 7 4 0 0 77 12 382
2017 Non-supervisor 34 41 11 7 6 1 0 75 13 892

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 58 32 7 2 0 0 0 90 2 364
2018 Non-supervisor 46 39 9 4 2 0 0 85 6 843
2017 Supervisor 57 35 5 2 1 0 0 92 3 381
2017 Non-supervisor 50 34 11 3 2 0 0 84 5 892
2014 Supervisor 61 31 7 1 0 0 0 92 2 421
2014 Non-supervisor 52 35 8 3 2 0 0 87 5 958
2011 Supervisor 55 34 9 2 1 0 0 89 2 429
2011 Non-supervisor 51 34 10 3 1 0 0 86 4 968

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 44 40 7 7 1 0 0 85 8 368
2018 Non-supervisor 31 41 13 9 6 0 1 72 15 846
2017 Supervisor 44 40 9 4 3 0 0 84 7 382
2017 Non-supervisor 31 40 12 11 5 0 1 72 16 891
2014 Supervisor 34 47 8 9 2 0 0 81 11 421
2014 Non-supervisor 22 40 18 13 5 0 1 63 19 959
2011 Supervisor 38 43 10 6 2 0 0 81 9 429
2011 Non-supervisor 28 40 13 12 6 0 0 68 19 969

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 49 35 9 6 1 0 0 84 7 366
2018 Non-supervisor 38 35 13 9 4 0 0 73 14 848
2017 Supervisor 47 37 8 5 2 0 0 85 7 382
2017 Non-supervisor 39 37 12 8 4 0 0 76 12 892
2014 Supervisor 34 40 13 9 4 0 0 73 13 420
2014 Non-supervisor 29 39 16 10 6 0 0 68 16 958

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 38 39 14 6 3 0 0 77 9 367
2018 Non-supervisor 35 40 13 7 4 0 0 76 11 850
2017 Supervisor 37 42 10 9 3 0 0 79 11 381
2017 Non-supervisor 36 43 10 6 4 1 1 80 10 892
2014 Supervisor 36 40 13 8 2 0 0 77 11 421
2014 Non-supervisor 32 41 17 7 2 0 1 73 10 956
2011 Supervisor 34 43 11 10 2 0 0 78 12 430
2011 Non-supervisor 36 41 11 7 2 1 1 79 10 966

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 48 39 8 4 1 0 0 87 5 368
2018 Non-supervisor 43 41 9 5 3 0 0 84 7 851
2017 Supervisor 47 39 8 4 2 0 0 86 6 381
2017 Non-supervisor 44 37 11 6 3 0 0 81 8 892
2014 Supervisor 45 39 10 4 1 0 0 85 5 421
2014 Non-supervisor 35 43 13 5 3 0 0 78 8 957
2011 Supervisor 44 41 8 6 2 0 0 85 7 429
2011 Non-supervisor 37 44 10 5 4 0 0 81 9 968
2008 Supervisor 50 35 8 5 1 0 0 85 7 446
2008 Non-supervisor 41 41 8 7 3 0 0 83 10 1028

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 24 30 21 15 10 0 0 54 25 368
2018 Non-supervisor 49 30 14 5 2 0 0 79 7 855
2017 Supervisor 19 37 21 11 11 0 1 57 22 384
2017 Non-supervisor 46 37 11 4 2 0 0 83 5 895
2014 Supervisor 16 39 22 14 8 0 1 56 23 421
2014 Non-supervisor 45 38 12 3 1 0 0 84 4 959
2011 Supervisor 16 33 28 16 7 0 0 49 23 430
2011 Non-supervisor 39 39 13 5 3 0 1 79 7 969
2008 Supervisor 13 31 23 21 12 0 0 44 33 445
2008 Non-supervisor 31 42 18 5 3 0 0 73 9 1028

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 8 28 42 17 4 0 0 21 36 367
2018 Non-supervisor 8 24 38 21 6 1 1 28 33 850
2017 Supervisor 10 29 40 15 5 0 1 20 40 382
2017 Non-supervisor 8 22 36 20 9 2 3 31 31 890
2014 Supervisor 9 31 42 12 4 0 1 16 41 420
2014 Non-supervisor 7 27 38 15 9 1 3 25 35 955
2011 Supervisor 13 37 35 12 3 0 0 15 50 430
2011 Non-supervisor 13 29 36 14 5 1 3 20 43 967
2008 Supervisor 10 39 37 11 2 0 0 13 50 446
2008 Non-supervisor 9 29 36 17 6 1 2 23 40 1030

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 4 15 37 33 9 1 1 43 20 363
2018 Non-supervisor 5 14 31 28 16 4 2 47 20 849
2017 Supervisor 5 14 34 29 15 3 1 46 20 383
2017 Non-supervisor 5 12 24 28 20 6 5 54 19 889
2014 Supervisor 5 21 35 26 10 1 2 37 27 419
2014 Non-supervisor 6 15 30 28 13 4 4 45 23 955
2011 Supervisor 11 28 36 17 6 1 1 24 40 428
2011 Non-supervisor 11 21 34 16 10 3 4 29 35 964
2008 Supervisor 7 19 36 27 9 1 1 37 26 443
2008 Non-supervisor 8 17 31 23 14 4 3 40 27 1030

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 15 32 32 16 5 1 1 21 47 363
2018 Non-supervisor 16 26 31 15 7 3 2 23 44 849
2017 Supervisor 16 31 36 11 5 0 0 16 47 383
2017 Non-supervisor 16 25 31 14 7 2 3 23 44 891
2014 Supervisor 26 33 28 6 5 0 1 12 60 421
2014 Non-supervisor 25 27 28 10 5 2 3 16 55 954
2011 Supervisor 25 34 26 10 4 0 0 14 60 430
2011 Non-supervisor 23 30 28 8 5 2 3 14 56 967
2008 Supervisor 16 33 34 13 4 0 0 17 49 446
2008 Non-supervisor 19 29 31 11 5 3 3 17 51 1030

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 10 29 44 13 4 1 0 17 39 365
2018 Non-supervisor 7 19 33 27 12 1 1 40 27 845
2017 Supervisor 13 33 36 13 5 0 0 18 46 383
2017 Non-supervisor 9 15 35 23 13 1 3 39 25 887
2014 Supervisor 11 31 43 12 4 0 0 16 42 420
2014 Non-supervisor 6 20 36 24 10 1 3 35 28 955
2011 Supervisor 15 28 41 13 3 1 0 16 43 428
2011 Non-supervisor 12 21 34 19 8 1 4 29 35 965
2008 Supervisor 11 31 38 16 2 0 0 18 43 446
2008 Non-supervisor 8 25 36 20 8 1 2 29 33 1032

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 23 32 31 9 2 1 1 12 56 365
2018 Non-supervisor 11 22 27 22 13 2 2 36 35 846
2017 Supervisor 23 37 26 9 4 0 1 13 61 383
2017 Non-supervisor 13 21 28 18 11 3 5 32 37 888
2014 Supervisor 28 39 23 5 4 0 0 9 68 421
2014 Non-supervisor 14 27 30 15 9 1 3 25 44 954
2011 Supervisor 25 36 30 7 1 0 1 8 62 429
2011 Non-supervisor 17 25 30 16 7 1 5 24 44 967
2008 Supervisor 11 34 35 13 5 0 2 18 46 446
2008 Non-supervisor 9 17 33 25 11 2 5 38 27 1030

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 8 23 35 25 8 1 1 33 31 364
2018 Non-supervisor 8 22 25 25 14 3 3 41 32 849
2017 Supervisor 8 26 30 23 10 1 1 34 35 382
2017 Non-supervisor 8 17 25 23 17 5 6 44 28 888
2014 Supervisor 8 24 31 25 10 0 2 36 33 420
2014 Non-supervisor 8 18 29 24 13 3 5 40 28 956
2011 Supervisor 12 25 38 17 5 2 2 23 38 430
2011 Non-supervisor 12 23 29 20 8 3 5 31 38 966
2008 Supervisor 12 30 35 16 5 1 1 21 43 445
2008 Non-supervisor 14 23 29 16 8 4 5 27 41 1030

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 15 27 41 14 3 1 0 16 42 366
2018 Non-supervisor 12 22 34 16 10 4 2 27 37 852
2017 Supervisor 15 31 38 11 5 1 1 16 46 383
2017 Non-supervisor 14 23 29 16 11 4 4 29 40 889
2014 Supervisor 18 35 33 9 4 1 0 13 54 421
2014 Non-supervisor 15 22 35 15 7 2 4 23 40 954
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 27 43 12 6 6 3 2 74 13 368
2018 Non-supervisor 28 33 13 9 5 8 4 69 16 852
2017 Supervisor 35 39 10 6 6 3 3 78 12 382
2017 Non-supervisor 29 28 14 8 6 7 7 67 16 891
2014 Supervisor 31 41 10 8 5 4 2 76 14 421
2014 Non-supervisor 31 28 16 10 5 4 6 66 16 957

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 58 32 5 3 2 0 0 90 6 370
2018 Non-supervisor 48 34 6 7 5 0 0 82 12 851
2017 Supervisor 60 30 4 4 2 0 0 90 6 382
2017 Non-supervisor 50 29 9 7 5 1 0 79 12 892
2014 Supervisor 54 31 8 5 2 0 0 86 6 420
2014 Non-supervisor 47 30 11 6 4 1 0 79 11 957

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 17 41 16 12 5 5 4 63 19 369
2018 Non-supervisor 16 21 18 12 6 22 5 50 25 850
2017 Supervisor 17 37 17 11 7 7 3 60 21 384
2017 Non-supervisor 13 21 15 13 7 26 5 49 30 891
2014 Supervisor 14 33 22 14 6 8 3 54 22 420
2014 Non-supervisor 12 20 21 14 9 18 6 42 30 956

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 59 33 5 2 1 0 0 92 3 368
2018 Non-supervisor 56 32 6 4 2 0 0 88 6 849
2017 Supervisor 50 36 6 5 2 0 0 87 7 381
2017 Non-supervisor 52 35 7 4 2 0 0 87 7 892
2014 Supervisor 48 42 5 4 2 0 0 90 6 421
2014 Non-supervisor 49 36 9 4 2 0 0 85 6 958

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 54 38 4 3 1 0 0 92 4 368
2018 Non-supervisor 45 40 8 4 2 1 0 86 6 850
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 40 38 11 6 4 0 0 79 10 368
2018 Non-supervisor 46 32 11 7 4 0 1 78 11 851
2017 Supervisor 41 38 11 6 3 1 0 80 9 383
2017 Non-supervisor 45 36 9 7 2 1 0 81 10 894
2014 Supervisor 36 40 13 7 3 0 0 77 10 421
2014 Non-supervisor 43 36 11 6 3 0 1 80 9 957
2011 Supervisor 41 35 10 10 2 1 0 77 13 430
2011 Non-supervisor 39 36 12 7 5 1 1 76 12 966
2008 Supervisor 36 37 10 12 3 0 0 74 16 445
2008 Non-supervisor 37 33 13 8 7 1 1 71 15 1032

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 53 33 7 3 3 1 0 87 6 368
2018 Non-supervisor 52 29 9 4 3 3 1 84 7 848
2017 Supervisor 50 33 9 3 2 2 0 85 6 384
2017 Non-supervisor 52 31 9 4 2 2 0 85 6 891
2014 Supervisor 45 35 13 3 2 1 0 81 5 421
2014 Non-supervisor 48 31 12 3 2 3 1 82 5 958
2011 Supervisor 49 31 10 6 2 2 0 82 8 430
2011 Non-supervisor 45 32 12 5 3 3 0 79 9 969
2008 Supervisor 48 31 9 6 4 2 0 81 10 445
2008 Non-supervisor 44 32 11 6 5 3 0 78 11 1031

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 50 36 5 5 3 1 0 86 8 369
2018 Non-supervisor 47 33 8 6 4 1 1 82 10 843
2017 Supervisor 48 38 7 4 2 1 0 87 6 384
2017 Non-supervisor 47 36 8 5 3 0 0 84 8 894
2014 Supervisor 48 34 9 7 2 0 0 82 9 421
2014 Non-supervisor 46 34 12 4 2 0 1 81 7 957
2011 Supervisor 47 36 8 5 3 0 0 84 8 429
2011 Non-supervisor 40 36 12 7 4 1 0 77 11 968
2008 Supervisor 47 32 7 10 3 0 0 80 13 445
2008 Non-supervisor 41 33 13 7 5 1 0 75 12 1032

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 61 26 6 4 2 1 0 88 6 368
2018 Non-supervisor 63 24 6 2 3 1 0 88 6 849
2017 Supervisor 58 25 7 4 4 2 0 85 8 384
2017 Non-supervisor 61 23 9 3 3 1 0 85 6 893

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 53 29 8 5 4 1 0 82 9 369
2018 Non-supervisor 53 28 9 6 4 0 1 81 10 850
2017 Supervisor 56 29 6 6 3 0 0 85 9 383
2017 Non-supervisor 57 25 10 5 4 0 0 82 9 895
2014 Supervisor 48 32 12 5 3 1 0 80 8 421
2014 Non-supervisor 49 32 9 5 2 1 0 83 8 957
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 29 35 15 6 2 5 9 74 8 368
2017 Supervisor 28 38 13 5 4 3 8 74 11 384
2014 Supervisor 24 37 16 9 2 4 8 70 12 420

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 34 40 13 6 4 3 0 76 10 368
2018 Non-supervisor 36 37 12 5 2 8 0 79 8 851
2017 Supervisor 29 41 16 6 4 4 0 74 10 384
2017 Non-supervisor 31 37 13 6 4 8 0 74 11 892
2014 Supervisor 25 41 18 9 2 5 1 70 12 420
2014 Non-supervisor 25 37 18 7 3 9 0 69 11 955
2011 Supervisor 28 35 18 9 4 5 0 66 14 429
2011 Non-supervisor 23 32 21 9 5 10 0 62 15 969

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 28 44 15 7 5 1 0 73 12 368
2018 Non-supervisor 32 40 16 6 3 3 0 73 10 851
2017 Supervisor 24 39 19 11 6 1 0 64 17 384
2017 Non-supervisor 28 39 17 7 5 4 0 70 13 893
2014 Supervisor 23 42 20 9 4 2 0 67 13 420
2014 Non-supervisor 23 36 21 11 5 4 1 61 16 955
2011 Supervisor 20 35 21 15 7 1 0 56 23 429
2011 Non-supervisor 17 33 24 13 8 4 0 52 22 968
2008 Supervisor 32 38 15 9 6 1 0 70 15 445
2008 Non-supervisor 23 39 19 9 6 3 0 64 16 1031

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 16 47 21 9 4 3 0 65 13 368
2018 Non-supervisor 23 37 19 9 3 8 0 66 13 848
2017 Supervisor 14 41 22 15 6 2 0 56 21 384
2017 Non-supervisor 19 38 20 9 4 9 0 63 15 892
2014 Supervisor 14 40 26 11 4 4 0 57 16 420
2014 Non-supervisor 17 34 24 13 5 8 0 55 20 956
2011 Supervisor 9 38 22 21 6 4 0 48 28 429
2011 Non-supervisor 11 32 27 15 6 8 0 48 23 969
2008 Supervisor 15 43 19 16 4 3 0 60 20 443
2008 Non-supervisor 13 37 25 12 5 8 0 55 18 1030

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 16 50 16 12 4 2 0 68 16 370
2018 Non-supervisor 22 39 16 14 6 3 0 63 21 850
2017 Supervisor 20 46 18 11 4 1 0 66 15 383
2017 Non-supervisor 22 40 16 12 7 4 0 64 19 893
2014 Supervisor 21 44 16 13 4 3 0 66 17 419
2014 Non-supervisor 19 38 20 13 7 4 0 59 21 954
2011 Supervisor 17 40 18 18 6 1 0 58 24 429
2011 Non-supervisor 15 38 19 18 7 3 0 55 26 969
2008 Supervisor 20 42 17 14 6 1 0 63 20 444
2008 Non-supervisor 18 38 19 16 7 2 0 57 23 1031
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 27 54 13 6 1 0 0 81 7 370
2018 Non-supervisor 31 47 12 6 1 1 0 80 8 852
2017 Supervisor 27 49 14 9 1 1 0 76 10 384
2017 Non-supervisor 32 44 12 7 2 2 0 77 10 891
2014 Supervisor 28 48 15 6 1 2 0 77 7 420
2014 Non-supervisor 30 43 16 7 2 2 0 74 9 956
2011 Supervisor 17 49 17 13 3 1 0 66 17 429
2011 Non-supervisor 24 42 19 9 4 2 0 67 14 967

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 58 33 3 3 1 1 0 93 4 368
2018 Non-supervisor 41 38 8 6 3 2 1 82 10 853
2017 Supervisor 60 32 5 1 1 0 1 93 3 384
2017 Non-supervisor 39 38 9 7 3 3 0 80 10 892
2014 Supervisor 57 35 4 2 1 0 0 93 3 419
2014 Non-supervisor 41 40 7 4 3 3 1 84 8 956
2011 Supervisor 56 32 6 4 1 1 0 89 5 428
2011 Non-supervisor 43 35 10 5 3 3 1 81 9 968
2008 Supervisor 56 32 5 3 2 1 0 89 5 444
2008 Non-supervisor 41 36 9 7 3 3 1 80 10 1032

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 54 38 5 3 0 1 0 92 3 366
2018 Non-supervisor 40 40 13 3 2 2 0 81 5 845

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 21 26 17 13 7 13 3 56 23 368
2018 Non-supervisor 20 25 21 12 9 11 2 52 24 852
2017 Supervisor 18 21 20 9 10 13 8 50 24 380
2017 Non-supervisor 17 21 19 14 11 14 4 46 30 893
2014 Supervisor 17 22 20 13 10 13 6 48 28 418
2014 Non-supervisor 14 22 21 14 11 14 4 44 30 956
2011 Supervisor 17 23 21 12 8 12 7 49 25 429
2011 Non-supervisor 13 19 20 14 11 18 5 41 33 969

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 23 45 17 11 4 1 0 68 14 368
2018 Non-supervisor 24 38 18 12 5 3 0 64 17 853
2017 Supervisor 32 40 15 10 3 1 0 73 13 383
2017 Non-supervisor 28 38 14 9 5 6 1 70 14 892
2014 Supervisor 24 42 18 11 3 1 0 68 14 419
2014 Non-supervisor 23 38 18 11 6 3 1 63 18 954
2011 Supervisor 25 40 16 13 5 1 0 66 18 427
2011 Non-supervisor 21 35 20 13 7 3 1 59 20 967
2008 Supervisor 30 44 13 9 2 1 0 75 11 444
2008 Non-supervisor 25 38 18 11 5 3 1 65 16 1030

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 24 32 18 13 9 2 3 59 22 370
2018 Non-supervisor 22 29 17 17 10 2 2 53 29 852
2017 Supervisor 22 33 16 15 8 2 3 58 24 383
2017 Non-supervisor 19 28 15 18 12 5 4 52 32 892
2014 Supervisor 19 35 16 17 9 3 1 56 28 419
2014 Non-supervisor 13 24 18 21 16 4 3 40 40 955
2011 Supervisor 20 31 19 18 9 1 2 52 28 427
2011 Non-supervisor 12 27 20 18 18 3 2 42 37 968
2008 Supervisor 22 39 14 15 7 2 1 63 23 444
2008 Non-supervisor 18 34 12 17 14 3 3 55 32 1032

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 34 45 15 3 2 2 0 81 4 370
2018 Non-supervisor 24 41 20 8 4 4 0 68 12 852
2017 Supervisor 32 45 15 4 2 2 0 78 6 381
2017 Non-supervisor 22 41 21 7 4 5 1 66 12 890

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 51 38 5 2 1 3 0 92 3 367
2018 Non-supervisor 44 38 9 5 1 3 0 84 6 846
2017 Supervisor 46 38 9 1 1 4 0 88 3 382
2017 Non-supervisor 41 36 11 4 2 6 0 82 6 892
2014 Supervisor 41 42 11 1 0 4 0 87 2 418
2014 Non-supervisor 41 36 13 3 1 5 0 82 4 954

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 51 38 6 4 1 1 0 90 5 367
2018 Non-supervisor 44 40 8 4 2 2 0 86 6 848
2017 Supervisor 44 45 7 4 0 0 0 89 4 383
2017 Non-supervisor 43 42 8 4 2 2 0 86 5 892
2014 Supervisor 44 42 10 1 1 1 0 87 2 417
2014 Non-supervisor 41 39 12 4 2 3 0 82 6 955
2011 Supervisor 38 43 13 4 1 1 0 82 5 429
2011 Non-supervisor 33 41 12 6 4 4 0 77 10 969

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 62 30 4 2 1 0 0 93 3 367
2018 Non-supervisor 54 35 7 2 1 0 0 90 3 848
2017 Supervisor 53 40 3 2 1 0 0 93 3 384
2017 Non-supervisor 52 36 7 3 2 0 0 89 4 894
2014 Supervisor 50 39 8 1 1 0 0 90 2 415
2014 Non-supervisor 47 41 8 2 1 0 0 89 3 953
2011 Supervisor 44 41 10 3 1 0 0 85 4 428
2011 Non-supervisor 39 43 12 4 3 1 0 82 6 968
2008 Supervisor 46 42 6 4 1 1 0 88 6 444
2008 Non-supervisor 41 41 10 5 2 0 0 83 7 1031

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 59 27 9 3 1 0 0 86 4 367
2018 Non-supervisor 54 32 9 3 2 0 0 87 5 846
2017 Supervisor 53 32 11 2 3 0 0 85 4 382
2017 Non-supervisor 50 32 10 4 2 1 0 83 6 888
2014 Supervisor 42 39 15 4 1 0 0 81 5 417
2014 Non-supervisor 38 41 13 5 2 1 0 80 6 955
2011 Supervisor 30 44 15 7 3 1 0 74 10 429
2011 Non-supervisor 31 37 19 8 4 1 0 69 12 966

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 52 34 9 4 1 0 0 86 5 367
2018 Non-supervisor 50 36 8 4 2 0 0 86 6 848
2017 Supervisor 50 36 9 3 2 0 0 85 5 383
2017 Non-supervisor 46 37 10 5 2 0 0 83 7 894
2014 Supervisor 39 43 13 3 2 0 0 82 5 416
2014 Non-supervisor 37 43 12 5 2 1 0 81 7 954
2011 Supervisor 28 46 16 8 2 0 0 74 10 429
2011 Non-supervisor 29 42 17 9 3 0 0 71 12 969
2008 Supervisor 47 37 9 5 2 0 0 84 7 445
2008 Non-supervisor 39 39 12 7 3 1 0 79 10 1032

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 50 23 14 7 3 2 0 75 11 368
2018 Non-supervisor 50 26 13 6 3 1 0 77 9 849
2017 Supervisor 43 26 17 5 5 3 1 72 10 379
2017 Non-supervisor 43 26 13 8 4 5 0 73 13 891
2014 Supervisor 38 31 16 9 3 3 0 71 12 417
2014 Non-supervisor 39 28 17 7 4 4 1 70 12 954
2011 Supervisor 32 31 18 11 5 2 0 65 16 428
2011 Non-supervisor 35 27 15 10 7 4 1 65 18 968
2008 Supervisor 41 27 16 7 4 4 1 71 12 445
2008 Non-supervisor 36 26 15 11 5 6 1 67 17 1030
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Supervisor 35 35 31 370
2018 Non-supervisor 33 39 28 852
2017 Supervisor 35 35 30 383
2017 Non-supervisor 33 36 30 894
2014 Supervisor 37 31 32 416
2014 Non-supervisor 32 34 33 953
2011 Supervisor 39 34 28 430
2011 Non-supervisor 39 32 29 966

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Supervisor 18 33 36 2 1 10 130
2018 Non-supervisor 13 37 24 5 14 7 275
2017 Supervisor 14 28 42 2 2 11 135
2017 Non-supervisor 9 29 26 6 20 9 294
2014 Supervisor 15 37 39 4 9999 6 152
2014 Non-supervisor 12 34 33 7 9999 14 310
2011 Supervisor 18 23 50 4 9999 5 164
2011 Non-supervisor 16 34 35 6 9999 9 374
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 7 93 369
2018 Non-supervisor 11 89 853

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Supervisor 32 26
2018 Non-supervisor 52 94

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 57 26
2018 Non-supervisor 71 94

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 26
2018 Non-supervisor 0 94

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Supervisor 42 26
2018 Non-supervisor 30 94

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Supervisor 45 26
2018 Non-supervisor 39 94

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Supervisor 42 26
2018 Non-supervisor 46 94

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Supervisor 36 26
2018 Non-supervisor 36 94

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Supervisor 34 26
2018 Non-supervisor 23 94

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Supervisor 65 26
2018 Non-supervisor 64 94

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Supervisor 20 26
2018 Non-supervisor 31 94

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 26
2018 Non-supervisor 7 94

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 26
2018 Non-supervisor 5 94

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Supervisor 34 26
2018 Non-supervisor 40 94

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Supervisor 22 26
2018 Non-supervisor 16 94

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 50 26
2018 Non-supervisor 53 94

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 30 26
2018 Non-supervisor 33 94

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 23 26
2018 Non-supervisor 14 94

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 31 26
2018 Non-supervisor 21 94

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 25
2018 Non-supervisor 9 93

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 25
2018 Non-supervisor 10 93

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 20 25
2018 Non-supervisor 27 93

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 36 25
2018 Non-supervisor 46 93

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 39 25
2018 Non-supervisor 47 93

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 18 20 18 5 3 31 5 60 13 369
2018 Non-supervisor 15 13 18 6 3 37 7 51 17 847
2017 Supervisor 17 19 16 5 3 32 7 59 14 383
2017 Non-supervisor 12 16 16 5 5 36 10 51 18 893
2014 Supervisor 18 22 14 6 3 28 9 63 15 417
2014 Non-supervisor 13 13 18 5 5 36 9 48 19 952

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 38 37 12 4 1 7 1 82 6 369
2018 Non-supervisor 31 34 15 4 2 12 2 76 6 849
2017 Supervisor 35 34 16 4 3 8 1 76 7 382
2017 Non-supervisor 27 34 16 5 3 14 1 72 9 892
2014 Supervisor 34 37 14 3 3 9 1 78 7 417
2014 Non-supervisor 25 28 21 4 3 18 2 66 8 952
2011 Supervisor 33 37 16 5 1 7 0 76 6 428
2011 Non-supervisor 28 35 15 7 3 11 0 72 11 968
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 4 96 368
2018 Non-supervisor 5 95 848

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 16
2018 Non-supervisor 0 50

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Supervisor 49 16
2018 Non-supervisor 33 49

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Supervisor 31 16
2018 Non-supervisor 15 49

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 16
2018 Non-supervisor 0 49

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 16
2018 Non-supervisor 0 49

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 16
2018 Non-supervisor 0 49

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 32 16
2018 Non-supervisor 35 50

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 37 16
2018 Non-supervisor 44 50

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 16
2018 Non-supervisor 15 48

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 16
2018 Non-supervisor 0 48

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 16
2018 Non-supervisor 12 48

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 16
2018 Non-supervisor 18 48

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 62 16
2018 Non-supervisor 57 48

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 19 23 15 2 2 34 6 70 6 366
2018 Non-supervisor 16 13 17 4 2 41 7 56 11 847
2017 Supervisor 18 20 13 2 1 40 6 70 6 384
2017 Non-supervisor 13 16 18 2 2 39 10 57 9 893
2014 Supervisor 16 18 17 1 1 40 9 65 3 417
2014 Non-supervisor 13 12 20 2 1 42 9 51 7 952

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 38 36 13 2 1 9 1 83 3 366
2018 Non-supervisor 32 32 16 3 1 14 2 76 5 849
2017 Supervisor 38 35 13 2 1 9 1 82 3 382
2017 Non-supervisor 29 35 13 2 2 17 2 79 5 892
2014 Supervisor 31 38 15 1 1 13 1 80 2 417
2014 Non-supervisor 27 30 16 2 1 21 2 75 5 952
2011 Supervisor 37 39 11 3 0 10 0 85 3 430
2011 Non-supervisor 32 37 13 3 2 13 0 80 6 967
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 18 27 28 12 13 0 2 46 26 369
2018 Non-supervisor 21 24 23 15 15 0 2 46 31 852
2017 Supervisor 22 21 20 18 18 0 2 44 36 384
2017 Non-supervisor 20 20 22 15 21 0 2 40 37 891

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 6 16 33 25 19 0 0 23 45 370
2018 Non-supervisor 19 30 30 14 6 1 0 49 20 848
2017 Supervisor 6 21 30 24 19 0 0 27 43 383
2017 Non-supervisor 20 29 28 13 9 0 1 49 22 895

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 8 27 31 21 13 0 0 35 34 370
2018 Non-supervisor 23 33 23 13 6 1 1 56 20 849
2017 Supervisor 8 25 28 24 14 0 0 33 38 383
2017 Non-supervisor 26 28 23 13 8 0 2 55 21 891

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 8 23 27 25 16 0 0 32 41 369
2018 Non-supervisor 24 28 23 13 9 1 2 53 23 851
2017 Supervisor 7 20 31 23 19 0 0 27 42 383
2017 Non-supervisor 24 25 23 14 10 1 2 51 25 895

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 25 29 22 12 10 0 2 55 23 366
2018 Non-supervisor 50 25 11 5 3 1 5 80 8 846
2017 Supervisor 21 28 25 13 10 0 4 50 24 383
2017 Non-supervisor 47 23 12 4 3 1 10 79 8 893

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 19 30 23 14 13 0 0 50 27 367
2018 Non-supervisor 34 27 22 9 8 0 1 61 17 850
2017 Supervisor 20 29 27 13 11 0 1 49 24 384
2017 Non-supervisor 32 29 20 11 7 0 1 61 18 891

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 21 40 26 9 4 0 0 62 13 369
2018 Non-supervisor 29 33 21 11 4 1 1 63 15 850
2017 Supervisor 26 35 23 11 4 0 1 62 16 384
2017 Non-supervisor 30 30 20 11 5 1 3 63 17 890

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 14 36 34 12 5 0 0 49 17 369
2018 Non-supervisor 24 35 25 11 4 1 1 60 15 850
2017 Supervisor 15 32 26 17 9 0 0 48 26 384
2017 Non-supervisor 27 32 21 11 6 1 2 60 18 888

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 21 40 25 8 4 0 0 62 13 369
2018 Non-supervisor 27 29 22 14 6 1 1 58 20 848
2017 Supervisor 22 34 24 14 6 0 1 56 20 384
2017 Non-supervisor 29 27 21 13 7 0 2 58 20 891

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 23 33 23 14 5 0 1 57 20 365
2018 Non-supervisor 33 31 21 8 4 0 2 66 13 845
2017 Supervisor 22 35 21 13 8 0 0 58 21 384
2017 Non-supervisor 35 30 20 7 5 1 2 67 12 888

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 54 29 10 3 2 0 2 85 5 367
2018 Non-supervisor 52 26 13 4 3 0 3 80 7 849
2017 Supervisor 59 25 10 4 0 0 2 85 5 383
2017 Non-supervisor 57 24 11 4 2 0 2 82 6 893

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 77 12 4 0 0 0 6 95 1 366
2018 Non-supervisor 71 14 5 1 1 0 7 91 3 851

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 78 10 4 2 1 1 3 92 4 368
2018 Non-supervisor 73 11 6 2 3 1 4 88 6 847
2017 Supervisor 80 11 3 2 2 1 2 93 4 383
2017 Non-supervisor 74 9 5 3 3 1 5 88 6 892

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 57 28 10 4 1 1 0 85 5 368
2018 Non-supervisor 61 24 9 3 1 0 2 86 5 849
2017 Supervisor 55 29 11 2 2 0 1 85 4 384
2017 Non-supervisor 60 23 9 3 1 0 4 86 5 893

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 61 18 9 7 4 1 0 79 12 368
2018 Non-supervisor 59 18 10 6 4 0 2 79 10 847
2017 Supervisor 61 22 8 3 3 0 1 84 7 382
2017 Non-supervisor 61 17 9 5 5 0 4 80 10 890

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 45 35 13 5 1 0 1 81 6 365
2018 Non-supervisor 57 5 3 1 0 0 35 94 2 846
2017 Supervisor 49 33 9 5 3 0 1 83 8 381
2017 Non-supervisor 59 5 1 1 0 0 34 96 2 892

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 71 19 7 1 1 0 2 91 2 368
2018 Non-supervisor 71 16 5 2 1 0 7 92 2 845
2017 Supervisor 68 21 7 1 0 0 2 91 2 381
2017 Non-supervisor 69 15 5 1 0 1 9 93 1 888

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 83 9 3 1 2 0 2 94 3 369
2018 Non-supervisor 67 14 6 4 5 1 4 85 9 850
2017 Supervisor 80 12 3 2 0 0 2 95 3 384
2017 Non-supervisor 60 15 8 5 6 0 6 79 12 894

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 52 27 13 5 2 0 1 80 7 365
2018 Non-supervisor 41 28 19 6 3 0 3 71 10 848
2017 Supervisor 55 24 14 2 2 1 2 81 5 382
2017 Non-supervisor 48 28 14 5 2 0 3 78 8 888

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 7 26 42 21 4 0 0 33 25 370
2018 Non-supervisor 16 37 34 10 3 0 0 53 13 853
2017 Supervisor 6 26 44 15 9 0 0 32 24 382
2017 Non-supervisor 11 35 37 12 4 0 0 46 16 895

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 10 23 38 24 5 0 0 29 32 366
2018 Non-supervisor 6 16 40 24 14 0 0 38 22 841
2017 Supervisor 9 26 39 18 7 0 0 26 35 384
2017 Non-supervisor 6 16 39 25 13 0 1 38 22 892

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 56 38 4 1 1 1 0 94 2 364
2018 Non-supervisor 43 42 8 4 1 2 0 87 5 849
2017 Supervisor 47 44 6 2 1 1 0 91 3 382
2017 Non-supervisor 36 44 10 4 2 4 0 83 6 891

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 36 43 11 7 3 0 0 79 10 370
2018 Non-supervisor 34 40 14 8 3 2 0 75 11 851
2017 Supervisor 26 47 13 10 4 1 0 73 14 383
2017 Non-supervisor 23 48 13 9 5 2 0 72 14 894
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 30 31 19 13 5 2 0 31 69 369
2018 Non-supervisor 27 25 22 12 11 2 1 28 72 851
2017 Supervisor 35 22 24 9 8 2 0 36 64 384
2017 Non-supervisor 27 23 18 12 15 3 2 28 72 895

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 9 249
2018 Non-supervisor 24 602
2017 Supervisor 11 237
2017 Non-supervisor 27 606

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 38 249
2018 Non-supervisor 40 602
2017 Supervisor 31 237
2017 Non-supervisor 43 606

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 17 249
2018 Non-supervisor 28 603
2017 Supervisor 11 237
2017 Non-supervisor 25 606

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 52 249
2018 Non-supervisor 32 602
2017 Supervisor 59 237
2017 Non-supervisor 38 606

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Supervisor 7 249
2018 Non-supervisor 9 602
2017 Supervisor 7 237
2017 Non-supervisor 11 606

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 40 249
2018 Non-supervisor 29 603

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 34 249
2018 Non-supervisor 36 602
2017 Supervisor 40 237
2017 Non-supervisor 39 606

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Supervisor 5 46 20 9 5 15 238
2018 Non-supervisor 3 42 22 12 5 15 569
2017 Supervisor 8 48 18 11 5 10 234
2017 Non-supervisor 5 47 21 9 7 11 587

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 26 74 249
2018 Non-supervisor 35 65 597

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 21 29 19 12 7 0 11 57 22 249
2018 Non-supervisor 22 28 19 13 9 1 9 55 24 599
2017 Supervisor 13 29 14 19 12 2 12 48 35 240
2017 Non-supervisor 20 24 15 16 12 2 10 51 32 609

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 2 11 11 28 40 2 6 14 74 248
2018 Non-supervisor 6 10 16 24 36 1 6 18 65 601
2017 Supervisor 1 8 9 14 56 2 9 10 80 239
2017 Non-supervisor 5 6 11 21 47 2 7 12 75 610

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 36 20 17 11 9 0 6 60 22 367
2018 Non-supervisor 34 15 17 11 12 1 9 54 27 849
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