2018 Public Service Employee Survey Results for Department of Justice by Question 89. Are you a member of a visible minority group?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 23 52 7 12 7 0 0 75 18 408
2018 Non-visible minority 29 47 9 11 3 0 0 76 14 2120
2017 Visible minority 32 41 10 12 5 0 0 73 17 539
2017 Non-visible minority 30 43 10 12 4 0 0 74 16 2594
2014 Visible minority 27 43 11 12 7 0 0 70 18 460
2014 Non-visible minority 27 41 12 13 6 0 0 69 20 2581
2011 Visible minority 33 42 10 11 3 0 1 76 14 542
2011 Non-visible minority 35 40 10 10 4 0 1 76 14 2986
2008 Visible minority 28 44 10 12 6 0 1 73 18 450
2008 Non-visible minority 28 45 11 11 5 0 1 73 16 2793

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 33 47 10 6 4 0 0 80 10 404
2018 Non-visible minority 43 42 8 5 2 0 0 85 7 2115
2017 Visible minority 41 39 10 5 4 0 0 81 10 537
2017 Non-visible minority 44 40 8 6 3 0 0 84 8 2591
2014 Visible minority 35 38 13 8 5 0 0 73 14 460
2014 Non-visible minority 40 42 9 6 3 0 0 82 9 2581
2011 Visible minority 41 37 10 8 3 0 0 79 11 542
2011 Non-visible minority 46 37 8 7 3 0 0 83 9 2979
2008 Visible minority 36 41 12 7 4 0 0 77 11 451
2008 Non-visible minority 42 41 9 5 3 0 0 83 8 2796

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 41 43 6 6 4 0 0 84 10 402
2018 Non-visible minority 49 40 5 4 2 0 0 89 6 2108
2017 Visible minority 47 39 6 4 4 0 0 86 8 538
2017 Non-visible minority 51 36 5 5 3 0 0 88 8 2588
2014 Visible minority 43 37 9 5 6 0 0 80 11 460
2014 Non-visible minority 47 40 6 5 3 0 0 86 8 2581
2011 Visible minority 43 36 8 9 4 0 0 79 12 540
2011 Non-visible minority 50 37 5 5 2 0 0 87 7 2987
2008 Visible minority 44 37 8 6 5 0 0 81 11 450
2008 Non-visible minority 49 40 4 4 2 0 0 89 6 2797

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 37 39 10 9 5 0 0 76 14 409
2018 Non-visible minority 38 36 10 11 5 0 0 74 16 2112
2017 Visible minority 39 34 10 10 7 0 0 73 17 537
2017 Non-visible minority 38 35 10 10 7 0 0 73 17 2589
2014 Visible minority 31 36 13 12 8 1 0 67 20 461
2014 Non-visible minority 33 37 11 11 7 0 1 71 19 2580
2011 Visible minority 36 39 11 8 4 1 1 76 12 543
2011 Non-visible minority 41 37 9 8 5 0 1 78 13 2988

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 27 49 13 7 4 0 0 76 12 401
2018 Non-visible minority 35 45 10 7 3 0 0 80 10 2098
2017 Visible minority 33 44 12 6 5 0 1 77 11 536
2017 Non-visible minority 34 45 9 7 4 0 0 80 11 2590
2014 Visible minority 28 42 13 10 7 0 0 71 17 460
2014 Non-visible minority 29 48 11 9 4 0 0 77 13 2580
2011 Visible minority 33 45 11 7 4 0 0 78 11 540
2011 Non-visible minority 35 43 10 8 4 0 0 78 12 2985
2008 Visible minority 35 44 10 7 4 0 0 79 11 449
2008 Non-visible minority 37 43 10 7 3 0 0 80 10 2781

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 23 35 13 17 12 1 0 58 29 406
2018 Non-visible minority 26 34 14 15 10 0 0 61 25 2117
2017 Visible minority 27 37 14 10 12 0 0 64 22 535
2017 Non-visible minority 24 37 13 15 11 0 0 61 26 2589
2014 Visible minority 20 36 16 14 15 0 0 56 28 459
2014 Non-visible minority 20 37 15 17 11 0 0 57 28 2578
2011 Visible minority 25 35 18 12 8 0 0 61 21 541
2011 Non-visible minority 26 38 13 13 9 0 0 64 22 2987

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 28 43 16 9 4 0 0 71 13 406
2018 Non-visible minority 31 43 13 9 3 0 0 74 13 2119
2017 Visible minority 32 44 11 9 3 0 0 77 12 537
2017 Non-visible minority 28 45 13 10 4 0 0 73 14 2590

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 39 46 9 4 1 0 0 86 6 408
2018 Non-visible minority 40 41 10 6 2 0 0 82 8 2118
2017 Visible minority 41 39 10 4 4 1 0 81 8 536
2017 Non-visible minority 37 41 11 7 3 1 0 79 10 2587
2014 Visible minority 34 43 11 7 4 2 0 78 10 460
2014 Non-visible minority 32 41 15 8 3 1 0 74 12 2579
2011 Visible minority 39 41 11 5 3 1 0 81 8 540
2011 Non-visible minority 36 42 11 7 3 1 0 79 10 2980
2008 Visible minority 41 40 11 5 2 1 0 81 8 451
2008 Non-visible minority 42 41 9 5 2 1 0 83 8 2791

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 25 38 13 11 11 0 0 64 23 405
2018 Non-visible minority 30 38 12 12 8 0 0 68 20 2117
2017 Visible minority 29 36 13 9 11 1 0 66 21 537
2017 Non-visible minority 26 39 12 13 10 0 0 65 22 2584

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 46 38 10 4 1 0 0 85 5 402
2018 Non-visible minority 50 38 8 3 2 0 0 88 4 2099
2017 Visible minority 52 34 8 3 2 0 0 87 5 537
2017 Non-visible minority 52 36 7 3 1 0 0 88 5 2581
2014 Visible minority 56 34 8 2 1 0 0 89 3 461
2014 Non-visible minority 57 32 8 2 1 0 0 89 3 2581
2011 Visible minority 56 32 10 2 0 0 0 88 2 543
2011 Non-visible minority 58 32 6 2 1 0 0 90 4 2989

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 23 39 15 14 9 1 0 62 23 407
2018 Non-visible minority 24 38 16 14 8 0 0 63 22 2106
2017 Visible minority 26 41 15 10 8 0 0 67 18 536
2017 Non-visible minority 25 40 12 14 8 1 0 65 22 2578
2014 Visible minority 16 41 14 15 13 0 0 57 29 460
2014 Non-visible minority 16 39 14 19 12 0 0 56 30 2581
2011 Visible minority 28 39 15 11 6 0 0 68 17 542
2011 Non-visible minority 29 41 12 11 7 1 0 70 18 2983

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 27 37 19 10 7 0 0 64 17 406
2018 Non-visible minority 31 38 14 11 6 0 0 69 17 2102
2017 Visible minority 33 34 17 9 6 0 1 68 15 536
2017 Non-visible minority 30 37 16 11 6 0 0 67 17 2578
2014 Visible minority 24 38 16 12 10 1 0 62 22 460
2014 Non-visible minority 23 37 16 14 9 0 0 61 23 2582

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 26 40 14 12 8 0 1 66 20 406
2018 Non-visible minority 28 38 14 13 7 0 0 66 20 2109
2017 Visible minority 33 36 14 10 7 1 0 69 17 537
2017 Non-visible minority 28 39 14 12 6 0 0 67 19 2579
2014 Visible minority 25 38 15 11 10 0 0 64 21 459
2014 Non-visible minority 24 39 15 14 7 0 0 63 21 2581
2011 Visible minority 31 44 13 7 3 1 1 76 11 540
2011 Non-visible minority 36 41 10 9 4 0 0 77 13 2985

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 31 47 12 8 2 0 0 78 10 408
2018 Non-visible minority 40 40 11 6 3 0 0 80 9 2113
2017 Visible minority 41 37 13 5 3 0 1 78 9 537
2017 Non-visible minority 39 42 9 7 3 0 0 81 10 2574
2014 Visible minority 39 38 11 6 6 0 0 77 12 460
2014 Non-visible minority 35 43 11 7 3 0 0 79 10 2578
2011 Visible minority 41 41 9 6 3 0 0 82 9 543
2011 Non-visible minority 41 41 9 6 2 0 0 83 9 2987
2008 Visible minority 39 44 9 5 3 0 0 83 8 450
2008 Non-visible minority 42 42 7 6 2 0 0 85 8 2792

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 26 35 24 9 5 0 0 62 14 410
2018 Non-visible minority 26 31 21 13 9 0 0 57 22 2117
2017 Visible minority 31 38 18 7 5 0 1 70 11 539
2017 Non-visible minority 25 36 20 12 7 0 0 61 18 2591
2014 Visible minority 27 36 21 9 5 0 1 65 14 459
2014 Non-visible minority 23 36 23 11 8 0 0 59 18 2582
2011 Visible minority 28 38 21 9 3 0 0 67 12 540
2011 Non-visible minority 28 35 21 9 6 0 0 63 16 2984
2008 Visible minority 23 34 26 12 5 0 0 57 17 450
2008 Non-visible minority 20 32 25 14 10 0 0 52 23 2795

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 8 20 42 22 7 0 2 29 29 409
2018 Non-visible minority 7 22 40 20 9 1 1 29 30 2115
2017 Visible minority 10 19 35 20 10 1 4 32 31 530
2017 Non-visible minority 8 23 40 19 8 1 2 27 31 2581
2014 Visible minority 9 22 39 16 7 2 4 25 34 460
2014 Non-visible minority 8 26 38 19 6 1 2 26 35 2576
2011 Visible minority 6 23 34 19 11 2 5 32 31 538
2011 Non-visible minority 7 20 37 22 10 1 3 33 28 2984
2008 Visible minority 9 19 38 21 8 3 3 31 29 449
2008 Non-visible minority 7 24 37 21 8 1 2 30 32 2794

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 9 14 30 30 14 1 2 46 23 408
2018 Non-visible minority 7 15 29 29 16 3 1 47 23 2108
2017 Visible minority 9 16 23 26 17 4 5 48 27 529
2017 Non-visible minority 7 15 28 27 16 4 3 46 23 2577
2014 Visible minority 9 16 32 23 13 3 4 39 26 459
2014 Non-visible minority 9 18 31 25 12 2 3 39 28 2574
2011 Visible minority 6 10 24 30 17 6 9 54 18 539
2011 Non-visible minority 6 11 24 31 21 3 4 56 18 2980
2008 Visible minority 7 11 24 35 15 4 4 55 19 448
2008 Non-visible minority 5 14 28 30 18 3 3 51 20 2791

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 15 21 35 17 8 1 2 26 38 408
2018 Non-visible minority 14 24 34 17 9 2 2 27 39 2110
2017 Visible minority 14 20 29 20 10 2 5 32 36 534
2017 Non-visible minority 17 22 32 17 8 2 3 26 40 2578
2014 Visible minority 18 26 31 13 6 2 4 20 47 457
2014 Non-visible minority 20 25 30 16 6 1 2 22 47 2580
2011 Visible minority 13 19 32 17 9 4 6 29 35 538
2011 Non-visible minority 13 21 32 18 11 1 4 31 36 2983
2008 Visible minority 13 23 33 19 6 3 3 27 38 449
2008 Non-visible minority 11 22 33 20 9 1 3 30 35 2788

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 9 16 38 24 11 0 1 36 25 403
2018 Non-visible minority 9 21 39 21 9 0 1 30 30 2103
2017 Visible minority 7 16 33 25 13 1 6 40 24 527
2017 Non-visible minority 9 22 37 21 8 1 2 30 32 2577
2014 Visible minority 8 18 39 23 7 1 4 32 28 453
2014 Non-visible minority 10 21 39 20 7 0 1 28 32 2564
2011 Visible minority 5 15 36 27 10 3 5 39 21 535
2011 Non-visible minority 7 17 38 25 11 0 2 37 24 2973
2008 Visible minority 6 16 41 23 9 2 3 34 23 446
2008 Non-visible minority 7 19 41 23 9 0 2 32 26 2787

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 17 24 29 16 10 2 2 27 43 406
2018 Non-visible minority 18 27 27 16 9 2 1 25 47 2116
2017 Visible minority 17 21 23 19 13 2 5 34 41 530
2017 Non-visible minority 18 27 28 14 9 1 2 24 47 2573
2014 Visible minority 23 28 25 13 6 1 4 20 54 457
2014 Non-visible minority 24 30 27 12 5 1 2 17 55 2576
2011 Visible minority 13 18 31 17 11 2 7 31 34 541
2011 Non-visible minority 14 21 30 19 11 1 4 31 37 2980
2008 Visible minority 11 19 35 18 10 2 5 31 32 444
2008 Non-visible minority 11 23 31 21 11 1 3 33 35 2784

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 17 20 28 19 9 4 3 30 40 406
2018 Non-visible minority 12 20 31 21 11 3 2 34 34 2103
2017 Visible minority 10 16 26 20 14 7 6 40 30 532
2017 Non-visible minority 9 20 28 23 13 2 4 39 31 2581
2014 Visible minority 11 14 32 21 13 3 6 38 27 456
2014 Non-visible minority 9 16 32 26 12 2 4 40 26 2573
2011 Visible minority 8 15 26 22 14 6 10 43 27 538
2011 Non-visible minority 7 15 27 26 18 2 5 47 24 2975
2008 Visible minority 9 21 28 23 11 3 5 36 33 451
2008 Non-visible minority 10 22 31 21 12 2 3 34 34 2792

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 15 24 31 18 7 3 2 26 41 408
2018 Non-visible minority 14 23 35 16 7 3 1 24 39 2118
2017 Visible minority 14 21 27 17 10 6 5 31 39 532
2017 Non-visible minority 16 24 33 13 8 3 2 22 42 2578
2014 Visible minority 17 24 31 15 4 3 5 21 45 459
2014 Non-visible minority 20 25 32 12 6 2 2 19 48 2573
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 16 31 21 13 11 6 3 52 25 407
2018 Non-visible minority 18 31 19 12 9 8 3 55 24 2112
2017 Visible minority 25 26 18 10 10 6 4 57 23 536
2017 Non-visible minority 22 28 17 13 9 7 4 56 25 2590
2014 Visible minority 26 26 18 12 11 4 2 56 25 460
2014 Non-visible minority 27 29 16 12 7 6 3 62 21 2583

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 32 34 10 12 11 1 0 67 23 405
2018 Non-visible minority 34 33 10 13 8 1 0 68 21 2106
2017 Visible minority 36 30 10 11 10 3 0 68 22 536
2017 Non-visible minority 35 33 12 11 8 2 0 69 19 2591
2014 Visible minority 34 26 15 12 10 2 0 61 23 460
2014 Non-visible minority 38 33 9 11 7 1 0 72 18 2582

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 9 21 20 16 16 17 3 37 39 405
2018 Non-visible minority 9 19 18 20 15 18 2 35 43 2106
2017 Visible minority 12 14 16 17 17 23 1 34 45 538
2017 Non-visible minority 9 19 16 21 13 20 2 35 44 2587
2014 Visible minority 9 17 17 20 17 17 3 33 46 459
2014 Non-visible minority 8 19 17 21 13 19 2 35 43 2583

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 35 43 10 8 3 0 1 78 12 405
2018 Non-visible minority 43 38 8 8 3 0 0 81 11 2107
2017 Visible minority 39 39 7 9 4 1 0 79 14 537
2017 Non-visible minority 43 39 7 7 3 0 0 82 11 2582
2014 Visible minority 34 45 9 8 4 0 0 79 12 461
2014 Non-visible minority 42 40 8 7 2 0 0 83 9 2583

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 35 42 14 5 3 0 0 78 8 404
2018 Non-visible minority 39 43 10 6 2 1 0 83 7 2109
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 36 36 12 9 6 1 1 72 15 405
2018 Non-visible minority 34 35 13 11 6 1 0 70 17 2114
2017 Visible minority 37 37 12 6 6 0 1 75 13 537
2017 Non-visible minority 35 37 12 10 6 1 0 73 16 2587
2014 Visible minority 39 34 12 9 6 0 0 73 15 461
2014 Non-visible minority 35 37 12 10 6 0 0 72 16 2583
2011 Visible minority 36 35 12 7 7 1 1 72 15 543
2011 Non-visible minority 34 37 11 10 7 0 0 72 17 2985
2008 Visible minority 32 36 12 13 5 1 2 69 19 451
2008 Non-visible minority 31 36 13 11 7 1 1 68 19 2793

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 42 32 11 6 6 2 1 76 12 404
2018 Non-visible minority 46 29 12 6 4 2 0 77 11 2112
2017 Visible minority 46 29 11 4 6 2 1 78 10 538
2017 Non-visible minority 45 30 12 6 4 3 0 77 11 2590
2014 Visible minority 44 26 13 7 6 2 1 73 14 460
2014 Non-visible minority 45 28 12 7 4 2 1 76 12 2581
2011 Visible minority 40 33 12 7 5 2 1 75 13 541
2011 Non-visible minority 45 30 11 7 5 2 1 77 12 2986
2008 Visible minority 38 29 14 8 6 5 1 71 15 450
2008 Non-visible minority 43 29 12 8 5 3 1 75 13 2794

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 40 34 11 7 6 2 1 76 13 406
2018 Non-visible minority 40 33 11 9 5 1 1 74 15 2103
2017 Visible minority 43 32 11 7 7 0 1 76 13 537
2017 Non-visible minority 40 33 11 10 5 1 0 74 15 2589
2014 Visible minority 41 32 12 9 5 0 0 73 14 460
2014 Non-visible minority 40 34 10 10 5 1 0 74 15 2580
2011 Visible minority 39 33 11 9 6 1 1 73 16 541
2011 Non-visible minority 38 33 11 10 6 1 0 73 17 2979
2008 Visible minority 33 33 11 14 6 2 1 67 21 452
2008 Non-visible minority 36 35 10 10 7 1 1 72 17 2792

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 53 26 9 4 7 0 0 79 11 404
2018 Non-visible minority 53 26 10 5 5 1 0 80 10 2107
2017 Visible minority 54 22 11 5 6 2 1 78 11 537
2017 Non-visible minority 54 25 10 5 4 1 0 81 10 2586

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 46 29 12 7 6 0 0 75 13 407
2018 Non-visible minority 45 29 11 9 5 1 0 75 14 2112
2017 Visible minority 51 25 11 4 8 0 1 77 12 535
2017 Non-visible minority 48 28 11 7 5 0 0 77 12 2577
2014 Visible minority 47 28 9 8 7 1 0 76 15 459
2014 Non-visible minority 47 29 10 8 5 0 0 77 13 2580
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 30 33 12 8 7 0 9 70 17 59
2018 Non-visible minority 28 39 14 9 4 1 5 71 13 392
2017 Visible minority 35 36 13 9 2 0 6 76 11 65
2017 Non-visible minority 25 37 12 11 4 4 7 69 17 456
2014 Visible minority 16 40 21 6 8 4 5 61 15 52
2014 Non-visible minority 26 36 14 12 5 3 5 67 18 483

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 31 28 16 9 8 7 1 64 18 408
2018 Non-visible minority 30 31 16 8 5 9 0 68 14 2123
2017 Visible minority 34 28 16 8 6 8 0 68 15 538
2017 Non-visible minority 29 32 16 8 6 10 0 68 15 2587
2014 Visible minority 27 29 18 11 8 7 0 59 21 460
2014 Non-visible minority 26 34 17 9 4 10 0 67 14 2581
2011 Visible minority 29 26 17 9 7 11 1 62 18 540
2011 Non-visible minority 32 32 16 7 5 7 0 70 13 2987

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 26 32 17 11 13 1 0 59 24 409
2018 Non-visible minority 24 33 17 14 9 3 0 59 23 2116
2017 Visible minority 29 30 15 12 11 3 0 61 24 538
2017 Non-visible minority 23 32 18 14 10 3 0 57 25 2591
2014 Visible minority 21 30 20 14 12 2 0 52 28 461
2014 Non-visible minority 18 33 19 17 11 2 0 53 28 2581
2011 Visible minority 24 30 19 11 12 3 1 56 24 540
2011 Non-visible minority 23 33 18 13 10 3 0 58 23 2982
2008 Visible minority 25 27 17 14 12 5 0 55 27 452
2008 Non-visible minority 23 34 19 13 9 2 0 58 23 2787

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 18 30 20 15 12 6 0 51 28 405
2018 Non-visible minority 16 30 21 17 9 7 0 49 28 2115
2017 Visible minority 22 27 18 15 11 8 0 52 28 537
2017 Non-visible minority 15 29 20 17 11 7 0 47 31 2586
2014 Visible minority 14 28 22 17 13 6 0 45 31 459
2014 Non-visible minority 12 27 21 21 12 6 0 42 35 2578
2011 Visible minority 15 29 18 18 10 9 1 50 30 540
2011 Non-visible minority 13 32 19 17 9 9 0 50 28 2984
2008 Visible minority 17 25 18 16 11 12 0 48 31 451
2008 Non-visible minority 12 32 20 18 8 10 0 49 28 2791

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 18 29 19 17 14 2 0 49 32 408
2018 Non-visible minority 14 32 19 20 10 4 0 48 31 2118
2017 Visible minority 22 25 20 16 13 4 0 49 30 536
2017 Non-visible minority 15 31 18 20 12 4 0 47 34 2582
2014 Visible minority 15 28 21 20 12 3 0 44 33 460
2014 Non-visible minority 12 28 19 22 15 3 0 41 39 2581
2011 Visible minority 17 35 16 15 11 6 1 55 28 537
2011 Non-visible minority 15 35 17 18 10 4 0 52 30 2979
2008 Visible minority 16 37 15 16 12 4 0 55 30 451
2008 Non-visible minority 17 39 15 17 8 4 0 58 26 2792
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 21 43 20 11 4 1 0 65 15 410
2018 Non-visible minority 22 43 20 11 3 1 0 66 14 2105
2017 Visible minority 27 40 17 9 5 2 0 69 14 538
2017 Non-visible minority 22 42 18 13 5 1 0 65 18 2579
2014 Visible minority 19 40 21 10 8 2 0 60 18 461
2014 Non-visible minority 16 38 22 14 7 3 0 56 22 2580
2011 Visible minority 23 41 19 9 4 3 0 67 14 538
2011 Non-visible minority 23 40 18 12 4 3 0 64 17 2986

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 29 42 13 9 5 2 1 72 14 407
2018 Non-visible minority 34 39 12 10 3 2 0 74 13 2111
2017 Visible minority 38 35 10 6 5 4 2 77 12 535
2017 Non-visible minority 37 36 11 8 4 3 1 76 13 2578
2014 Visible minority 36 36 12 8 5 2 1 74 13 460
2014 Non-visible minority 40 36 10 7 4 3 1 79 11 2583
2011 Visible minority 32 32 14 9 6 6 1 69 16 539
2011 Non-visible minority 39 34 10 8 5 4 1 76 14 2983
2008 Visible minority 26 34 12 12 9 5 1 64 23 452
2008 Non-visible minority 33 36 10 11 5 4 1 73 17 2791

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 31 35 21 7 4 2 0 67 11 408
2018 Non-visible minority 30 42 19 6 3 1 0 72 9 2103

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 13 19 22 13 22 10 3 35 40 408
2018 Non-visible minority 13 19 21 18 16 11 2 37 39 2108
2017 Visible minority 18 17 16 14 18 13 4 41 39 534
2017 Non-visible minority 13 17 18 16 18 14 4 36 42 2585
2014 Visible minority 11 18 19 14 24 11 3 33 44 458
2014 Non-visible minority 12 18 18 18 18 14 3 36 43 2581
2011 Visible minority 11 17 16 18 17 15 6 36 44 542
2011 Non-visible minority 13 18 18 17 14 16 4 39 39 2990

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 20 30 15 16 17 2 1 51 34 409
2018 Non-visible minority 18 32 18 18 12 2 0 51 31 2105
2017 Visible minority 28 31 14 15 11 3 0 60 26 538
2017 Non-visible minority 21 34 15 16 12 2 0 57 28 2577
2014 Visible minority 20 32 14 16 15 2 0 53 33 459
2014 Non-visible minority 17 32 15 18 15 2 0 50 34 2579
2011 Visible minority 28 32 13 12 12 2 0 62 25 541
2011 Non-visible minority 26 36 13 13 11 1 0 62 25 2989
2008 Visible minority 22 30 14 17 14 2 1 54 32 449
2008 Non-visible minority 20 36 17 15 10 1 0 58 25 2789

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 16 25 14 18 23 3 1 43 43 410
2018 Non-visible minority 15 24 14 20 23 2 1 40 45 2111
2017 Visible minority 18 22 13 17 26 4 1 42 44 539
2017 Non-visible minority 14 22 13 20 27 3 2 38 49 2590
2014 Visible minority 10 18 11 20 38 2 2 29 60 461
2014 Non-visible minority 9 17 11 22 36 2 2 27 61 2582
2011 Visible minority 12 20 13 22 29 2 2 34 53 540
2011 Non-visible minority 11 20 12 22 32 2 1 32 55 2987
2008 Visible minority 12 30 14 16 27 2 1 43 43 447
2008 Non-visible minority 14 30 13 21 21 2 1 44 42 2783

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 15 30 24 16 9 5 1 48 26 410
2018 Non-visible minority 17 35 25 12 6 4 0 54 19 2111
2017 Visible minority 18 31 24 11 9 7 1 53 22 537
2017 Non-visible minority 16 35 22 13 7 5 0 55 22 2585

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 33 34 15 8 7 3 0 69 16 406
2018 Non-visible minority 39 37 14 3 2 4 0 80 6 2110
2017 Visible minority 35 31 15 7 8 4 1 69 15 535
2017 Non-visible minority 35 39 15 4 2 5 0 78 7 2589
2014 Visible minority 35 33 14 7 10 2 0 69 17 460
2014 Non-visible minority 37 38 14 4 2 6 0 80 5 2580

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 34 33 17 8 6 2 0 68 15 407
2018 Non-visible minority 34 42 13 6 3 2 0 78 9 2111
2017 Visible minority 35 34 14 7 7 3 0 71 14 537
2017 Non-visible minority 32 41 14 7 3 3 0 75 11 2582
2014 Visible minority 33 35 13 9 8 2 0 70 17 461
2014 Non-visible minority 36 38 14 6 2 3 0 77 9 2581
2011 Visible minority 30 36 15 8 8 3 0 68 17 540
2011 Non-visible minority 34 40 13 6 4 3 0 76 10 2988

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 42 35 12 6 4 1 0 77 10 406
2018 Non-visible minority 42 37 11 7 3 0 0 79 10 2112
2017 Visible minority 44 33 10 7 5 1 0 78 12 539
2017 Non-visible minority 39 39 10 7 4 0 0 79 11 2584
2014 Visible minority 41 36 11 6 6 0 0 77 12 461
2014 Non-visible minority 38 39 11 8 4 0 0 77 11 2578
2011 Visible minority 39 35 11 7 6 1 0 75 13 541
2011 Non-visible minority 41 38 9 7 4 0 0 80 11 2971
2008 Visible minority 37 36 11 8 8 1 0 74 16 452
2008 Non-visible minority 38 39 10 7 6 0 0 78 12 2786

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 34 31 17 10 7 0 0 65 17 403
2018 Non-visible minority 31 34 18 10 6 0 0 66 16 2115
2017 Visible minority 36 30 16 8 8 1 0 67 17 537
2017 Non-visible minority 30 34 18 11 6 1 0 65 17 2587
2014 Visible minority 25 34 18 12 10 1 0 60 22 459
2014 Non-visible minority 22 37 19 14 8 1 0 59 22 2582
2011 Visible minority 30 37 19 8 5 1 0 68 13 537
2011 Non-visible minority 34 36 15 10 6 1 0 70 15 2983

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 30 34 17 13 6 0 0 64 19 408
2018 Non-visible minority 31 37 16 11 5 0 0 68 16 2101
2017 Visible minority 35 34 14 9 8 0 0 69 17 539
2017 Non-visible minority 29 37 15 13 6 0 0 67 18 2586
2014 Visible minority 25 33 19 11 11 1 0 59 22 460
2014 Non-visible minority 21 39 18 14 8 0 0 60 22 2581
2011 Visible minority 29 39 15 11 5 1 1 69 16 539
2011 Non-visible minority 33 37 13 11 6 0 0 70 17 2983
2008 Visible minority 31 36 15 10 7 0 0 68 17 451
2008 Non-visible minority 32 41 12 10 4 0 0 73 15 2794

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 27 24 22 13 11 3 0 52 25 405
2018 Non-visible minority 30 27 18 13 7 3 1 60 21 2115
2017 Visible minority 31 24 16 11 11 6 1 60 23 536
2017 Non-visible minority 27 26 18 13 8 6 2 57 23 2588
2014 Visible minority 24 25 18 13 15 4 1 52 29 460
2014 Non-visible minority 25 27 18 14 9 6 1 56 24 2583
2011 Visible minority 30 25 19 12 10 4 1 57 22 538
2011 Non-visible minority 32 25 17 11 8 6 2 62 20 2985
2008 Visible minority 26 23 17 13 13 6 2 54 28 451
2008 Non-visible minority 32 30 15 12 6 4 1 66 18 2793
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Visible minority 25 30 46 409
2018 Non-visible minority 22 41 37 2115
2017 Visible minority 21 40 39 537
2017 Non-visible minority 24 39 37 2591
2014 Visible minority 24 33 43 459
2014 Non-visible minority 22 41 37 2582
2011 Visible minority 23 39 38 543
2011 Non-visible minority 22 43 35 2991

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Visible minority 4 32 40 13 5 7 103
2018 Non-visible minority 16 33 27 11 5 7 476
2017 Visible minority 2 23 46 16 11 3 113
2017 Non-visible minority 18 26 33 12 6 6 631
2014 Visible minority 6 34 40 9 9999 11 111
2014 Non-visible minority 14 30 30 15 9999 11 586
2011 Visible minority 4 33 37 12 9999 13 128
2011 Non-visible minority 14 29 34 15 9999 7 675
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 19 81 409
2018 Non-visible minority 13 87 2112

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Visible minority 49 75
2018 Non-visible minority 51 266

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Visible minority 65 75
2018 Non-visible minority 59 266

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 75
2018 Non-visible minority 0 266

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Visible minority 10 75
2018 Non-visible minority 8 266

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Visible minority 9 75
2018 Non-visible minority 3 266

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Visible minority 54 75
2018 Non-visible minority 41 265

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Visible minority 47 75
2018 Non-visible minority 35 265

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Visible minority 42 75
2018 Non-visible minority 42 265

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Visible minority 42 75
2018 Non-visible minority 42 265

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Visible minority 40 75
2018 Non-visible minority 27 265

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Visible minority 53 75
2018 Non-visible minority 51 265

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Visible minority 39 75
2018 Non-visible minority 32 265

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Visible minority 9 75
2018 Non-visible minority 6 265

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Visible minority 13 75
2018 Non-visible minority 10 265

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Visible minority 62 75
2018 Non-visible minority 46 265

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Visible minority 33 75
2018 Non-visible minority 25 265

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 16 75
2018 Non-visible minority 14 265

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 54 75
2018 Non-visible minority 50 266

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 33 75
2018 Non-visible minority 22 266

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Visible minority 12 75
2018 Non-visible minority 13 266

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 12 75
2018 Non-visible minority 11 266

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 27 75
2018 Non-visible minority 35 266

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 21 73
2018 Non-visible minority 10 260

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 24 73
2018 Non-visible minority 19 260

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 17 73
2018 Non-visible minority 7 260

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 11 73
2018 Non-visible minority 7 260

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 23 73
2018 Non-visible minority 5 260

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 9 73
2018 Non-visible minority 10 260

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 13 73
2018 Non-visible minority 12 260

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 12 73
2018 Non-visible minority 10 260

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 13 73
2018 Non-visible minority 13 260

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Visible minority 32 73
2018 Non-visible minority 29 260

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Visible minority 45 73
2018 Non-visible minority 53 260

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 52 73
2018 Non-visible minority 59 260

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 12 73
2018 Non-visible minority 15 260

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 11 14 26 8 8 25 7 38 24 408
2018 Non-visible minority 11 14 23 7 7 33 6 40 23 2108
2017 Visible minority 15 10 19 8 7 34 8 43 25 538
2017 Non-visible minority 12 13 20 7 7 35 7 42 24 2594
2014 Visible minority 10 13 17 9 8 33 9 40 30 459
2014 Non-visible minority 11 13 19 7 6 37 7 43 23 2581

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 23 28 22 8 8 10 1 58 18 409
2018 Non-visible minority 23 32 20 7 5 12 0 63 14 2113
2017 Visible minority 25 22 21 7 7 16 2 58 17 537
2017 Non-visible minority 23 29 19 8 5 15 1 62 16 2584
2014 Visible minority 19 24 20 9 8 17 2 54 21 460
2014 Non-visible minority 22 28 20 6 4 19 1 62 13 2579
2011 Visible minority 26 35 18 8 4 9 1 68 13 538
2011 Non-visible minority 33 33 15 6 4 10 0 73 10 2977
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 11 89 407
2018 Non-visible minority 6 94 2117

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Visible minority 38 47
2018 Non-visible minority 34 128

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Visible minority 78 47
2018 Non-visible minority 80 128

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Visible minority 15 47
2018 Non-visible minority 8 128

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Visible minority 63 47
2018 Non-visible minority 7 128

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Visible minority 34 47
2018 Non-visible minority 8 128

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 Visible minority 29 47
2018 Non-visible minority 4 128

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Visible minority 28 47
2018 Non-visible minority 31 128

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Visible minority 34 47
2018 Non-visible minority 28 128

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 47
2018 Non-visible minority 0 128

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 21 47
2018 Non-visible minority 33 128

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 47
2018 Non-visible minority 5 128

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 57 47
2018 Non-visible minority 50 128

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 20 45
2018 Non-visible minority 16 126

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 17 45
2018 Non-visible minority 6 126

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Visible minority 40 45
2018 Non-visible minority 28 126

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Visible minority 54 45
2018 Non-visible minority 46 126

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 73 45
2018 Non-visible minority 66 126

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 12 14 28 5 6 29 6 40 17 406
2018 Non-visible minority 12 14 24 3 3 38 5 47 10 2117
2017 Visible minority 14 11 18 5 6 37 8 47 20 537
2017 Non-visible minority 13 13 21 3 3 42 7 49 11 2582
2014 Visible minority 9 15 17 7 7 38 7 45 25 460
2014 Non-visible minority 11 12 20 3 2 45 7 48 10 2581

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 24 26 22 8 6 13 2 58 17 407
2018 Non-visible minority 27 32 20 4 2 14 0 69 8 2115
2017 Visible minority 27 24 16 6 6 17 4 65 15 534
2017 Non-visible minority 28 30 18 4 3 17 1 70 8 2580
2014 Visible minority 20 26 18 7 7 20 2 59 18 460
2014 Non-visible minority 25 29 18 3 2 22 1 70 6 2579
2011 Visible minority 31 34 14 5 4 12 0 73 10 541
2011 Non-visible minority 39 34 12 3 1 11 0 82 5 2979
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 13 21 26 15 23 0 3 35 38 406
2018 Non-visible minority 14 22 26 15 20 0 1 37 36 2121
2017 Visible minority 12 23 23 16 23 1 3 36 40 538
2017 Non-visible minority 15 24 24 15 22 0 1 39 37 2584

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 10 21 29 24 14 0 1 31 39 406
2018 Non-visible minority 9 21 30 23 17 0 0 30 40 2120
2017 Visible minority 16 19 30 18 14 1 2 36 33 537
2017 Non-visible minority 10 22 30 23 14 0 0 33 38 2586

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 16 28 28 15 12 0 2 45 27 408
2018 Non-visible minority 14 27 29 17 11 0 1 42 29 2112
2017 Visible minority 22 27 23 14 10 1 3 51 25 536
2017 Non-visible minority 14 28 28 18 11 0 1 43 29 2580

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 12 20 26 21 18 1 2 33 40 409
2018 Non-visible minority 13 23 25 21 17 1 1 36 39 2114
2017 Visible minority 19 19 22 15 19 3 3 41 36 536
2017 Non-visible minority 14 22 26 19 16 1 1 37 36 2583

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 28 27 19 14 8 0 5 57 23 406
2018 Non-visible minority 28 23 23 12 10 0 4 53 24 2111
2017 Visible minority 35 20 19 9 8 2 8 60 19 535
2017 Non-visible minority 26 26 21 12 10 0 5 55 23 2584

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 20 27 22 18 11 0 2 47 30 409
2018 Non-visible minority 19 26 26 15 13 0 1 46 28 2119
2017 Visible minority 24 21 24 14 14 1 2 46 29 536
2017 Non-visible minority 19 28 27 17 9 0 0 47 26 2581

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 21 32 24 13 8 0 2 55 21 405
2018 Non-visible minority 22 34 26 11 6 0 1 57 17 2113
2017 Visible minority 24 30 23 10 9 1 3 56 19 537
2017 Non-visible minority 22 33 24 13 7 1 1 55 20 2582

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 18 34 25 12 8 1 2 54 21 404
2018 Non-visible minority 18 36 26 14 5 0 1 54 20 2111
2017 Visible minority 24 30 22 13 6 1 3 57 20 535
2017 Non-visible minority 19 33 26 14 6 1 1 53 21 2582

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 22 32 22 14 7 0 2 56 22 400
2018 Non-visible minority 27 35 21 10 6 0 1 63 15 2114
2017 Visible minority 27 30 21 10 8 1 3 59 19 537
2017 Non-visible minority 27 36 21 10 5 1 1 63 15 2583

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 22 35 27 10 4 0 1 58 15 402
2018 Non-visible minority 24 33 24 13 5 0 1 58 18 2104
2017 Visible minority 29 27 21 12 6 2 2 59 18 536
2017 Non-visible minority 25 31 23 13 6 1 1 57 19 2573

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 42 27 14 9 6 0 2 71 15 402
2018 Non-visible minority 48 26 14 6 4 0 2 76 10 2107
2017 Visible minority 52 26 11 5 4 1 2 79 9 534
2017 Non-visible minority 54 25 13 5 2 0 1 80 7 2589

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 64 15 7 4 4 1 5 84 8 402
2018 Non-visible minority 71 14 6 2 2 1 5 90 4 2109

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 56 16 11 7 5 1 4 75 14 403
2018 Non-visible minority 69 14 6 4 3 1 4 87 7 2103
2017 Visible minority 61 14 9 4 6 1 4 79 11 536
2017 Non-visible minority 71 13 6 4 3 1 3 87 7 2588

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 49 25 14 5 4 0 1 76 10 405
2018 Non-visible minority 52 28 13 4 2 0 1 81 6 2107
2017 Visible minority 49 25 14 5 4 1 2 77 9 536
2017 Non-visible minority 51 31 10 4 2 0 2 84 6 2583

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 50 21 13 6 8 0 2 72 14 406
2018 Non-visible minority 53 23 11 6 5 0 1 77 11 2097
2017 Visible minority 52 19 12 7 6 1 3 74 13 536
2017 Non-visible minority 58 20 10 6 4 0 2 80 10 2591

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 49 17 7 2 2 0 23 86 5 401
2018 Non-visible minority 51 16 7 2 1 0 23 88 3 2092
2017 Visible minority 51 15 6 3 2 1 22 86 6 534
2017 Non-visible minority 54 15 6 1 1 0 23 90 2 2587

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 59 17 10 3 2 1 8 84 5 404
2018 Non-visible minority 60 22 9 3 1 0 6 87 4 2093
2017 Visible minority 59 18 8 1 2 2 9 87 4 531
2017 Non-visible minority 61 19 9 3 1 0 6 87 3 2571

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 63 14 8 4 6 1 5 81 10 404
2018 Non-visible minority 74 12 4 2 3 0 4 91 5 2104
2017 Visible minority 55 15 9 4 8 2 7 77 14 536
2017 Non-visible minority 69 14 6 3 3 0 5 87 6 2593

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 47 28 14 4 2 0 4 78 7 405
2018 Non-visible minority 47 31 14 4 2 0 2 80 6 2099
2017 Visible minority 46 29 12 4 3 1 4 80 7 536
2017 Non-visible minority 49 30 13 4 2 0 2 81 5 2584

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 7 29 40 16 7 0 0 36 23 409
2018 Non-visible minority 7 24 41 20 7 0 0 32 27 2117
2017 Visible minority 9 27 41 17 6 1 1 36 23 539
2017 Non-visible minority 6 24 42 19 8 0 0 30 28 2591

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 10 20 45 19 6 0 0 25 30 400
2018 Non-visible minority 10 26 39 19 6 0 0 25 36 2096
2017 Visible minority 9 19 42 22 6 1 1 28 29 534
2017 Non-visible minority 8 24 43 18 6 0 0 25 32 2582

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 37 40 12 6 3 1 0 78 9 409
2018 Non-visible minority 34 43 12 6 2 2 0 79 9 2116
2017 Visible minority 38 38 11 6 4 3 0 78 10 537
2017 Non-visible minority 34 42 12 6 3 2 0 78 10 2591

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 23 36 15 14 10 2 0 60 25 408
2018 Non-visible minority 20 37 16 16 9 2 0 58 26 2119
2017 Visible minority 23 36 15 14 9 3 0 61 24 537
2017 Non-visible minority 18 38 17 16 10 2 0 57 26 2592
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 21 22 24 13 15 2 2 22 78 407
2018 Non-visible minority 25 24 23 13 12 3 0 26 74 2122
2017 Visible minority 27 17 22 11 16 5 1 29 71 539
2017 Non-visible minority 26 22 20 13 14 4 1 27 73 2592

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 26 306
2018 Non-visible minority 19 1534
2017 Visible minority 20 356
2017 Non-visible minority 18 1800

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 43 306
2018 Non-visible minority 37 1534
2017 Visible minority 41 356
2017 Non-visible minority 36 1800

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 22 306
2018 Non-visible minority 25 1534
2017 Visible minority 20 356
2017 Non-visible minority 20 1800

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 32 306
2018 Non-visible minority 29 1534
2017 Visible minority 33 356
2017 Non-visible minority 31 1800

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Visible minority 7 306
2018 Non-visible minority 7 1534
2017 Visible minority 10 356
2017 Non-visible minority 9 1800

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 36 306
2018 Non-visible minority 38 1534

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 41 306
2018 Non-visible minority 43 1534
2017 Visible minority 48 356
2017 Non-visible minority 51 1800

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Visible minority 3 43 19 11 9 15 296
2018 Non-visible minority 3 36 23 14 7 17 1473
2017 Visible minority 3 50 18 10 5 13 342
2017 Non-visible minority 5 43 21 13 6 13 1767

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 25 75 304
2018 Non-visible minority 27 73 1518

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 7 21 16 24 25 1 5 30 53 303
2018 Non-visible minority 7 18 18 19 30 2 7 27 54 1530
2017 Visible minority 9 17 16 16 31 1 10 29 53 363
2017 Non-visible minority 6 15 15 18 34 2 10 23 60 1809

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 1 11 14 21 49 0 3 13 73 303
2018 Non-visible minority 2 9 12 21 48 2 6 12 75 1531
2017 Visible minority 2 7 12 17 56 1 4 10 77 362
2017 Non-visible minority 1 4 9 17 59 3 7 6 84 1804

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 31 17 14 11 15 2 10 54 29 411
2018 Non-visible minority 37 16 16 9 11 1 10 59 23 2112
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