2018 Public Service Employee Survey Results for Department of Justice by Question 78. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	26	48	8	12	6	0	0	74	18	289
2018	CR-03	17	75	0	8	0	0	0	92	8	12
2018	CR-04	33	43	8	14	2	0	0	76	16	51
2018	CR-05	25	47	9	12	7	0	0	72	19	221
2017	CR	29	41	10	12	7	0	0	71	20	382
2017	CR-03	19	37	13	19	13	0	0	56	32	16
2017	CR-04	35	39	9	10	6	0	0	74	17	77
2017	CR-05	28	42	10	13	6	0	1	71	19	285
2014	CR	27	39	14	14	6	0	1	66	20	407
2014	CR-03	44	38	13	6	0	0	0	81	6	16
2014	CR-04	25	34	15	18	7	0	1	60	25	87
2014	CR-05	26	41	13	14	5	0	1	68	19	299
2011	CR	35	41	10	9	5	0	1	76	14	539
2011	CR-04	30	34	14	12	10	0	0	64	22	125
2011	CR-05	37	44	8	8	3	0	1	81	11	391
2008	CR	32	40	10	10	6	0	1	73	16	466
2008	CR-03	33	22	6	11	17	0	11	63	31	18
2008	CR-04	38	34	13	9	6	0	0	72	15	86
2008	CR-05	31	43	9	10	5	1	1	75	15	354

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	30	41	12	12	5	0	0	72	17	286
2018	CR-03	27	55	0	18	0	0	0	82	18	11
2018	CR-04	31	41	16	6	6	0	0	73	12	51
2018	CR-05	30	41	11	13	5	0	0	71	18	219
2017	CR	33	38	14	7	7	1	0	72	14	381
2017	CR-03	37	25	19	6	13	0	0	62	19	16
2017	CR-04	24	41	22	4	9	0	0	64	13	76
2017	CR-05	36	39	11	8	6	1	0	75	13	285
2014	CR	29	43	15	10	3	0	0	72	13	408
2014	CR-03	44	31	13	13	0	0	0	75	13	16
2014	CR-04	29	34	18	13	6	0	0	63	18	87
2014	CR-05	28	46	14	9	3	1	0	74	12	300
2011	CR	37	35	12	10	6	0	0	72	16	536
2011	CR-04	31	26	15	15	13	0	1	57	28	124
2011	CR-05	40	37	10	8	4	1	0	77	12	389
2008	CR	29	41	14	9	7	0	0	70	16	465
2008	CR-03	22	28	28	11	11	0	0	50	22	18
2008	CR-04	29	34	19	7	10	0	1	64	18	86
2008	CR-05	30	43	12	9	5	0	0	73	15	353

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	41	34	10	10	5	0	75	15	286
2018	CR-03	42	42	0	17	0	0	83	17	12
2018	CR-04	41	33	16	6	4	0	73	10	49
2018	CR-05	41	34	10	10	5	0	75	15	220
2017	CR	43	35	9	7	6	0	78	13	382
2017	CR-03	43	38	6	0	13	0	81	13	16
2017	CR-04	38	30	16	8	9	0	68	17	77
2017	CR-05	45	36	7	7	5	1	81	12	285
2014	CR	38	38	11	7	6	0	76	13	408
2014	CR-03	44	25	19	13	0	0	69	13	16
2014	CR-04	45	25	14	6	10	0	70	16	87
2014	CR-05	35	43	10	7	5	0	78	12	300
2011	CR	38	37	9	10	6	0	75	17	539
2011	CR-04	27	33	13	17	10	0	60	27	124
2011	CR-05	42	39	7	8	4	0	80	13	392
2008	CR	37	41	6	7	8	0	78	15	466
2008	CR-03	28	39	6	11	17	0	67	28	18
2008	CR-04	35	35	14	6	10	0	70	16	86
2008	CR-05	38	43	5	7	7	0	81	14	354

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	47	33	9	6	6	0	0	80	11	289
2018	CR-03	50	33	8	8	0	0	0	83	8	12
2018	CR-04	59	24	6	4	6	2	0	84	10	51
2018	CR-05	43	35	10	6	5	0	0	79	12	221
2017	CR	46	30	9	7	6	0	1	77	13	381
2017	CR-03	39	27	14	7	7	0	7	71	14	15
2017	CR-04	57	25	5	4	9	0	0	82	13	77
2017	CR-05	43	33	11	7	6	0	1	76	13	285
2014	CR	35	36	14	9	5	0	1	72	14	408
2014	CR-03	44	31	19	6	0	0	0	75	6	16
2014	CR-04	42	26	16	5	8	0	2	70	13	87
2014	CR-05	32	39	12	10	4	1	1	73	14	300
2011	CR	43	32	11	6	5	1	2	78	11	538
2011	CR-04	39	31	14	6	6	1	2	73	13	125
2011	CR-05	45	33	9	6	4	1	2	80	11	390

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	32	39	15	8	5	0	71	14	283
2018	CR-03	33	42	8	17	0	0	75	17	12
2018	CR-04	39	37	8	12	4	0	76	16	51
2018	CR-05	31	39	17	7	6	0	70	13	215
2017	CR	32	42	12	8	4	1	75	12	379
2017	CR-03	50	19	6	6	13	6	73	20	16
2017	CR-04	27	47	10	9	7	0	74	16	77
2017	CR-05	33	42	13	8	3	1	75	11	282
2014	CR	26	46	13	11	5	0	72	15	407
2014	CR-03	47	27	20	0	7	0	73	7	15
2014	CR-04	30	42	15	7	7	0	71	14	87
2014	CR-05	23	48	12	12	4	0	71	16	300
2011	CR	32	42	10	10	6	0	74	16	537
2011	CR-04	27	34	12	15	12	0	61	27	125
2011	CR-05	34	44	9	8	4	0	78	13	389
2008	CR	32	42	12	8	5	0	74	14	460
2008	CR-03	39	22	11	11	17	0	61	28	18
2008	CR-04	34	39	11	7	9	0	73	16	85
2008	CR-05	32	44	13	8	4	0	75	12	349

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	28	34	13	14	11	0	0	62	25	289
2018	CR-03	33	33	25	0	8	0	0	67	8	12
2018	CR-04	31	37	6	18	8	0	0	69	25	51
2018	CR-05	27	33	14	14	12	0	0	60	26	221
2017	CR	29	36	12	12	10	0	0	66	22	381
2017	CR-03	37	31	6	0	25	0	0	68	25	16
2017	CR-04	31	35	9	14	10	0	0	66	25	77
2017	CR-05	28	37	14	12	9	0	0	65	21	284
2014	CR	23	35	17	14	10	0	0	59	24	407
2014	CR-03	33	27	20	13	7	0	0	60	20	15
2014	CR-04	24	28	17	18	13	0	0	52	31	87
2014	CR-05	23	38	17	13	10	0	0	60	22	300
2011	CR	29	37	14	11	8	0	0	67	19	538
2011	CR-04	25	34	15	11	15	0	0	59	26	124
2011	CR-05	30	39	14	10	6	1	1	70	16	391

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	38	43	9	8	2	1	0	81	10	289
2018	CR-03	58	25	8	0	0	8	0	91	0	12
2018	CR-04	37	45	10	2	4	2	0	84	6	51
2018	CR-05	38	42	9	10	2	0	0	80	12	221
2017	CR	36	42	10	7	4	0	0	79	11	381
2017	CR-03	44	37	0	6	13	0	0	81	19	16
2017	CR-04	39	33	18	7	3	1	0	72	9	77
2017	CR-05	35	45	9	6	4	0	1	81	10	284

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	39	44	9	6	1	0	0	84	7	287
2018	CR-03	33	50	8	0	0	8	0	91	0	12
2018	CR-04	45	43	6	4	2	0	0	88	6	51
2018	CR-05	39	43	10	6	1	0	0	82	8	219
2017	CR	42	39	10	5	4	1	0	81	9	381
2017	CR-03	41	39	0	7	14	0	0	80	20	15
2017	CR-04	40	36	12	4	7	1	0	78	11	77
2017	CR-05	41	40	11	5	2	1	0	82	7	285
2014	CR	34	41	15	7	2	1	0	76	9	406
2014	CR-03	31	38	19	13	0	0	0	69	13	16
2014	CR-04	43	30	14	6	5	2	0	75	11	86
2014	CR-05	32	44	15	7	2	1	0	77	8	299
2011	CR	43	36	12	5	3	1	0	80	8	536
2011	CR-04	37	31	15	9	7	0	0	69	16	124
2011	CR-05	44	38	11	4	2	2	0	83	5	389
2008	CR	39	42	11	6	1	0	0	81	8	466
2008	CR-03	56	11	28	6	0	0	0	67	6	18
2008	CR-04	49	36	9	2	2	0	1	86	5	86
2008	CR-05	36	45	11	7	1	0	0	81	8	354

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	28	36	14	10	11	0	65	21	286
2018	CR-03	36	36	9	9	9	0	73	18	11
2018	CR-04	31	39	14	4	10	2	72	14	51
2018	CR-05	27	36	15	11	11	0	63	22	219
2017	CR	31	35	12	11	11	0	66	22	380
2017	CR-03	40	33	7	0	14	7	78	14	15
2017	CR-04	30	36	12	12	10	0	66	22	77
2017	CR-05	30	35	12	11	12	0	65	23	284

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	54	29	10	5	2	0	84	7	282
2018	CR-03	75	25	0	0	0	0	100	0	12
2018	CR-04	52	30	12	4	2	0	82	6	50
2018	CR-05	54	30	9	5	2	0	84	7	215
2017	CR	54	32	10	2	2	0	86	4	382
2017	CR-03	50	31	6	0	13	0	81	13	16
2017	CR-04	51	30	14	3	3	0	81	5	77
2017	CR-05	55	32	9	2	1	0	88	4	285
2014	CR	62	28	8	1	1	1	90	2	408
2014	CR-03	63	25	13	0	0	0	88	0	16
2014	CR-04	61	20	13	2	1	2	84	4	87
2014	CR-05	62	30	6	1	1	0	92	2	300
2011	CR	59	29	9	3	1	0	88	3	539
2011	CR-04	47	31	16	5	1	0	78	6	125
2011	CR-05	63	28	7	2	1	0	91	2	391

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	22	33	20	16	8	0	0	56	24	285
2018	CR-03	45	45	0	0	9	0	0	91	9	11
2018	CR-04	25	39	20	14	2	0	0	65	16	51
2018	CR-05	21	32	21	17	10	0	0	53	26	218
2017	CR	20	42	13	12	12	1	1	63	23	382
2017	CR-03	25	50	6	0	19	0	0	75	19	16
2017	CR-04	28	40	12	10	8	0	1	70	18	77
2017	CR-05	18	42	14	13	12	1	1	61	25	285
2014	CR	16	40	15	16	12	0	1	57	28	407
2014	CR-03	40	20	13	20	7	0	0	60	27	15
2014	CR-04	16	41	15	13	13	1	1	59	26	87
2014	CR-05	15	40	16	16	12	0	1	56	28	300
2011	CR	28	38	16	8	9	1	0	66	18	536
2011	CR-04	27	30	19	12	12	0	1	57	24	124
2011	CR-05	28	40	16	7	8	1	0	68	16	389

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	33	35	17	8	7	0	68	15	284
2018	CR-03	50	25	17	8	0	0	75	8	12
2018	CR-04	36	34	18	6	6	0	70	12	50
2018	CR-05	32	35	17	9	7	0	68	16	217
2017	CR	30	39	16	7	7	1	69	14	380
2017	CR-03	36	43	7	7	7	0	78	14	14
2017	CR-04	36	27	18	5	10	3	65	16	77
2017	CR-05	28	42	16	8	6	0	70	14	285
2014	CR	26	39	15	11	8	0	65	20	406
2014	CR-03	33	27	7	20	13	0	60	33	15
2014	CR-04	31	31	16	12	10	0	62	22	87
2014	CR-05	24	43	15	11	7	0	67	18	299

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	32	35	16	12	5	0	0	68	16	285
2018	CR-03	42	33	8	17	0	0	0	75	17	12
2018	CR-04	39	31	16	8	4	0	2	72	12	51
2018	CR-05	30	36	16	12	5	0	0	67	18	217
2017	CR	34	37	14	9	5	0	0	71	15	382
2017	CR-03	44	37	0	6	13	0	0	81	19	16
2017	CR-04	40	26	19	9	5	0	0	66	14	77
2017	CR-05	31	40	14	10	5	0	0	71	15	285
2014	CR	28	38	18	9	6	1	0	67	15	408
2014	CR-03	44	25	19	0	13	0	0	69	13	16
2014	CR-04	31	29	19	10	11	0	0	60	22	87
2014	CR-05	26	42	17	9	4	1	1	69	13	300
2011	CR	40	39	12	5	3	1	1	80	8	539
2011	CR-04	36	33	19	7	3	0	2	70	11	125
2011	CR-05	41	42	9	4	3	1	1	84	6	391

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	40	38	12	6	4	78	10	287
2018	CR-03	67	8	25	0	0	75	0	12
2018	CR-04	41	43	8	4	4	84	8	51
2018	CR-05	38	38	12	7	4	77	11	219
2017	CR	39	37	13	7	4	77	11	382
2017	CR-03	44	37	6	6	6	81	13	16
2017	CR-04	36	43	5	8	8	79	16	77
2017	CR-05	39	36	15	7	2	76	9	285
2014	CR	37	42	13	5	4	79	8	408
2014	CR-03	38	56	6	0	0	94	0	16
2014	CR-04	45	26	21	3	5	71	8	87
2014	CR-05	34	46	11	5	4	80	9	300
2011	CR	41	39	10	6	4	80	10	539
2011	CR-04	35	35	10	9	11	70	20	125
2011	CR-05	42	41	9	5	2	84	7	391
2008	CR	40	40	8	8	3	81	12	465
2008	CR-03	44	28	6	6	17	72	22	18
2008	CR-04	45	31	12	7	5	77	12	86
2008	CR-05	39	42	7	9	2	82	11	353

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	45	35	15	3	2	0	0	80	5	289
2018	CR-03	67	25	0	8	0	0	0	92	8	12
2018	CR-04	61	24	14	0	0	0	2	86	0	51
2018	CR-05	40	38	16	4	2	0	0	78	6	221
2017	CR	47	34	12	4	2	0	1	81	7	382
2017	CR-03	62	19	13	0	6	0	0	81	6	16
2017	CR-04	62	29	4	1	3	0	1	92	4	77
2017	CR-05	41	37	14	6	2	0	1	78	8	285
2014	CR	47	32	13	5	2	0	0	80	7	406
2014	CR-03	67	27	7	0	0	0	0	93	0	15
2014	CR-04	52	27	13	3	2	0	2	81	6	87
2014	CR-05	45	33	13	6	3	0	0	78	8	299
2011	CR	50	33	12	3	1	0	1	84	4	538
2011	CR-04	52	33	10	2	0	1	2	88	2	125
2011	CR-05	48	34	13	3	2	0	0	82	5	390
2008	CR	42	32	18	6	2	0	0	74	8	465
2008	CR-03	56	33	6	0	6	0	0	89	6	18
2008	CR-04	48	26	22	3	1	0	0	73	5	86
2008	CR-05	41	33	18	7	3	0	0	73	9	353

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	5	21	35	23	11	1	3	36	28	287
2018	CR-03	0	8	42	33	17	0	0	50	8	12
2018	CR-04	0	20	27	27	16	0	10	48	22	51
2018	CR-05	7	21	37	22	10	1	2	33	29	219
2017	CR	7	21	34	21	10	1	5	33	30	376
2017	CR-03	14	0	36	14	0	0	35	22	22	14
2017	CR-04	8	20	33	24	8	1	7	34	30	76
2017	CR-05	7	22	35	21	10	1	3	33	31	282
2014	CR	4	25	37	19	9	1	4	29	32	406
2014	CR-03	0	25	44	13	13	0	6	27	27	16
2014	CR-04	3	29	29	21	6	3	9	31	37	87
2014	CR-05	5	24	39	19	9	1	3	29	30	298
2011	CR	7	19	32	22	14	1	4	39	27	537
2011	CR-04	10	15	23	26	16	2	6	46	28	124
2011	CR-05	6	19	36	21	14	0	4	37	26	390
2008	CR	7	20	36	23	10	1	3	35	28	464
2008	CR-03	6	17	44	28	6	0	0	33	22	18
2008	CR-04	11	9	40	13	19	4	5	35	22	85
2008	CR-05	6	22	35	25	9	1	3	35	29	353

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	6	16	24	27	21	3	2	51	24	285
2018	CR-03	0	0	17	67	8	8	0	82	0	12
2018	CR-04	2	22	26	24	16	4	6	44	27	50
2018	CR-05	8	15	24	25	24	2	1	51	24	218
2017	CR	9	13	21	24	21	5	8	51	25	376
2017	CR-03	7	14	7	36	7	0	28	60	30	14
2017	CR-04	9	13	17	24	23	7	7	54	26	75
2017	CR-05	9	13	23	24	21	4	7	50	24	283
2014	CR	7	16	30	21	15	5	5	41	26	405
2014	CR-03	0	7	33	33	7	13	7	50	8	15
2014	CR-04	9	21	31	12	13	7	8	29	35	87
2014	CR-05	7	16	29	23	16	4	5	43	24	298
2011	CR	5	11	17	29	25	6	7	62	18	537
2011	CR-04	6	18	9	26	24	10	8	61	28	125
2011	CR-05	4	9	19	30	26	5	6	63	15	389
2008	CR	5	14	24	27	19	5	5	51	22	462
2008	CR-03	6	17	28	33	11	6	0	47	24	18
2008	CR-04	5	15	20	16	24	9	11	50	25	85
2008	CR-05	5	13	24	29	19	5	5	53	21	351

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	11	19	30	19	15	3	2	36	31	286
2018	CR-03	0	8	17	25	42	8	0	73	9	12
2018	CR-04	6	14	29	22	22	4	4	47	21	51
2018	CR-05	13	19	32	18	13	3	2	33	34	218
2017	CR	14	18	27	19	11	4	8	34	36	377
2017	CR-03	7	22	14	14	22	0	21	45	37	14
2017	CR-04	12	9	28	15	18	8	11	40	26	76
2017	CR-05	15	20	27	21	8	3	6	32	38	283
2014	CR	16	29	26	13	7	3	6	22	50	406
2014	CR-03	0	33	13	33	7	7	7	46	38	15
2014	CR-04	12	24	23	12	12	6	12	28	44	87
2014	CR-05	18	31	27	13	6	2	4	20	52	299
2011	CR	11	19	28	18	12	4	7	35	34	538
2011	CR-04	7	14	22	22	14	9	13	46	27	125
2011	CR-05	13	21	30	18	12	2	5	31	36	390
2008	CR	12	21	31	17	9	3	6	29	37	463
2008	CR-03	6	28	33	22	6	6	0	29	35	18
2008	CR-04	13	15	28	18	12	8	6	34	33	85
2008	CR-05	13	22	32	17	8	1	7	28	38	352

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	6	10	33	30	18	1	2	49	16	287
2018	CR-03	0	0	33	42	25	0	0	67	0	12
2018	CR-04	2	2	20	29	35	4	8	73	4	51
2018	CR-05	7	12	37	29	14	0	0	44	19	219
2017	CR	6	13	28	28	18	2	6	49	21	377
2017	CR-03	0	14	28	14	28	0	14	50	17	14
2017	CR-04	3	8	20	31	25	4	9	65	12	75
2017	CR-05	7	14	30	28	15	1	4	45	23	284
2014	CR	4	16	33	28	13	2	5	43	21	399
2014	CR-03	0	7	20	33	20	7	13	67	8	15
2014	CR-04	7	12	23	24	17	7	9	49	23	87
2014	CR-05	4	17	37	29	11	0	2	41	21	292
2011	CR	3	13	30	28	20	2	4	51	17	535
2011	CR-04	2	9	17	34	26	4	9	68	13	125
2011	CR-05	3	13	35	27	18	1	3	46	17	388
2008	CR	3	12	37	28	15	1	4	45	16	458
2008	CR-03	0	11	44	28	11	6	0	41	12	18
2008	CR-04	0	14	27	27	20	1	11	53	16	85
2008	CR-05	4	12	39	28	14	1	3	44	16	347

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	11	23	25	17	18	2	2	37	37	287
2018	CR-03	0	25	25	17	17	8	8	40	30	12
2018	CR-04	4	16	24	22	20	8	8	49	23	51
2018	CR-05	14	25	26	16	17	1	1	34	40	219
2017	CR	13	20	23	20	16	2	6	39	36	377
2017	CR-03	14	7	28	14	21	0	14	41	25	14
2017	CR-04	8	14	17	21	26	1	13	55	26	77
2017	CR-05	14	23	25	20	13	2	4	35	39	282
2014	CR	18	25	30	13	8	2	4	22	45	405
2014	CR-03	7	13	33	20	13	7	7	38	23	15
2014	CR-04	18	25	20	11	13	5	8	28	50	87
2014	CR-05	18	25	33	13	7	1	3	21	45	298
2011	CR	8	14	28	24	18	3	6	46	24	539
2011	CR-04	9	12	21	23	19	7	9	50	25	125
2011	CR-05	8	15	30	23	18	2	5	44	24	391
2008	CR	7	13	31	25	15	2	7	45	22	459
2008	CR-03	11	11	22	39	11	0	6	53	24	18
2008	CR-04	4	11	28	26	18	4	11	51	16	85
2008	CR-05	7	14	32	25	15	2	6	43	22	348

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	12	19	26	22	14	6	2	39	34	286
2018	CR-03	0	17	25	33	8	8	8	50	20	12
2018	CR-04	4	22	27	27	8	8	4	40	29	51
2018	CR-05	15	18	25	19	16	5	1	38	35	218
2017	CR	11	19	24	21	13	3	8	39	33	377
2017	CR-03	0	36	29	7	21	0	7	30	38	14
2017	CR-04	12	15	21	18	16	4	15	42	32	76
2017	CR-05	11	19	25	23	12	4	7	38	34	283
2014	CR	9	18	26	23	12	5	7	40	31	405
2014	CR-03	0	13	27	20	20	13	7	50	17	15
2014	CR-04	11	17	22	22	10	8	9	39	35	87
2014	CR-05	9	19	26	24	12	4	6	40	31	298
2011	CR	8	18	19	21	19	6	9	47	31	537
2011	CR-04	10	18	22	14	16	9	13	38	35	125
2011	CR-05	7	18	19	23	21	5	8	49	29	390
2008	CR	11	21	26	21	13	3	5	37	35	463
2008	CR-03	17	6	56	6	11	0	6	18	24	18
2008	CR-04	9	24	16	21	16	4	9	43	38	85
2008	CR-05	11	22	26	21	13	3	4	36	35	352

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	11	19	34	19	10	6	1	32	32	287
2018	CR-03	0	8	42	17	33	0	0	50	8	12
2018	CR-04	12	10	32	24	10	6	6	39	25	50
2018	CR-05	11	21	34	18	9	6	0	29	34	220
2017	CR	12	20	29	16	13	4	7	32	36	377
2017	CR-03	14	14	26	26	7	7	7	38	31	15
2017	CR-04	8	18	28	15	18	3	11	38	30	76
2017	CR-05	13	21	29	16	11	4	5	30	38	282
2014	CR	14	24	32	14	6	5	5	23	42	405
2014	CR-03	0	27	13	20	20	13	7	50	33	15
2014	CR-04	15	15	31	12	13	6	9	29	35	87
2014	CR-05	15	26	33	14	4	5	4	20	44	298

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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	16	32	20	11	13	6	2	52	27	285
2018	CR-03	8	58	8	8	0	17	0	80	10	12
2018	CR-04	25	41	14	4	10	6	0	71	15	51
2018	CR-05	14	28	22	13	14	6	2	46	30	217
2017	CR	21	25	19	15	13	4	2	49	30	380
2017	CR-03	13	38	12	25	6	0	6	54	33	16
2017	CR-04	30	25	17	8	16	3	3	57	25	77
2017	CR-05	19	24	20	17	13	5	2	47	32	283
2014	CR	22	28	19	12	12	4	4	54	26	408
2014	CR-03	44	25	13	0	13	6	0	73	13	16
2014	CR-04	24	30	20	7	15	2	2	56	23	87
2014	CR-05	20	28	19	14	11	4	4	52	28	300

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	31	34	9	13	12	1	0	65	25	285
2018	CR-03	58	33	0	0	8	0	0	92	8	12
2018	CR-04	37	31	10	12	8	2	0	70	20	51
2018	CR-05	28	35	10	13	12	0	0	64	26	217
2017	CR	35	29	10	14	10	1	0	65	24	382
2017	CR-03	44	31	0	19	6	0	0	75	25	16
2017	CR-04	45	27	9	10	7	1	0	74	17	77
2017	CR-05	31	30	12	15	11	1	0	62	26	285
2014	CR	31	31	14	15	9	0	0	62	24	407
2014	CR-03	40	33	7	13	7	0	0	73	20	15
2014	CR-04	36	29	9	16	8	0	2	66	25	87
2014	CR-05	29	31	16	15	9	0	0	60	24	300

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	12	18	18	20	16	15	1	36	43	284
2018	CR-03	8	50	8	8	8	17	0	70	20	12
2018	CR-04	18	18	27	14	10	14	0	41	27	51
2018	CR-05	11	16	16	22	17	16	2	33	48	217
2017	CR	10	18	17	21	16	17	2	34	45	382
2017	CR-03	6	44	13	12	13	6	6	57	28	16
2017	CR-04	9	23	14	23	10	17	3	40	42	77
2017	CR-05	10	15	18	21	17	17	1	31	47	285
2014	CR	10	17	19	19	15	17	2	34	42	407
2014	CR-03	25	38	13	6	13	6	0	67	20	16
2014	CR-04	17	17	19	14	15	16	2	42	35	87
2014	CR-05	7	16	19	22	15	18	2	30	46	299

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	34	40	12	10	4	0	74	14	285
2018	CR-03	58	33	8	0	0	0	92	0	12
2018	CR-04	33	41	12	6	8	0	75	14	51
2018	CR-05	33	39	12	12	4	0	72	15	217
2017	CR	36	38	10	10	5	1	75	15	381
2017	CR-03	43	31	6	13	0	6	80	14	16
2017	CR-04	42	36	10	7	4	1	79	11	77
2017	CR-05	34	39	10	11	5	0	74	16	284
2014	CR	34	39	13	9	4	0	73	14	408
2014	CR-03	38	44	13	6	0	0	81	6	16
2014	CR-04	41	28	18	7	5	1	70	12	87
2014	CR-05	31	42	12	11	4	0	73	15	300

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	31	44	15	5	4	75	9	285
2018	CR-03	50	42	8	0	0	92	0	12
2018	CR-04	33	41	14	8	4	75	12	51
2018	CR-05	29	45	16	5	4	75	9	217

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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	40	31	16	9	4	0	0	71	13	287
2018	CR-03	58	25	17	0	0	0	0	83	0	12
2018	CR-04	42	38	10	8	2	0	0	80	10	50
2018	CR-05	39	30	16	9	5	0	0	69	14	220
2017	CR	39	36	12	7	6	1	1	75	13	380
2017	CR-03	46	20	7	20	7	0	0	66	27	15
2017	CR-04	43	30	12	7	5	3	1	76	12	77
2017	CR-05	37	38	12	7	6	0	1	76	12	284
2014	CR	38	36	12	7	5	0	1	75	13	408
2014	CR-03	50	25	13	6	6	0	0	75	13	16
2014	CR-04	37	35	14	9	3	1	1	73	13	87
2014	CR-05	38	37	12	7	6	0	1	76	12	300
2011	CR	40	35	10	8	7	0	1	75	15	539
2011	CR-04	37	28	15	9	10	1	1	66	19	125
2011	CR-05	40	38	8	7	5	0	1	79	13	391
2008	CR	35	35	13	11	5	0	0	71	16	465
2008	CR-03	56	28	11	0	6	0	0	83	6	18
2008	CR-04	41	29	15	10	3	0	1	71	14	86
2008	CR-05	33	37	13	11	6	0	0	70	17	353

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	45	28	13	6	8	1	0	73	14	287
2018	CR-03	50	42	0	0	0	8	0	100	0	12
2018	CR-04	48	34	14	2	2	0	0	82	4	50
2018	CR-05	43	25	13	7	10	1	0	70	17	220
2017	CR	45	29	10	7	5	2	1	77	12	382
2017	CR-03	50	25	0	13	6	0	6	80	20	16
2017	CR-04	51	26	10	1	7	4	1	81	8	77
2017	CR-05	43	30	11	8	5	2	1	75	13	285
2014	CR	40	30	13	9	6	2	1	72	15	406
2014	CR-03	53	20	20	7	0	0	0	73	7	15
2014	CR-04	45	31	7	7	7	2	1	78	14	87
2014	CR-05	38	30	14	9	5	2	1	70	15	299
2011	CR	40	31	12	7	6	3	1	74	13	537
2011	CR-04	38	24	15	10	6	6	1	66	17	124
2011	CR-05	41	34	11	5	6	3	1	77	11	390
2008	CR	40	30	13	9	3	4	1	74	13	465
2008	CR-03	56	6	22	11	6	0	0	61	17	18
2008	CR-04	45	28	10	9	3	2	1	76	13	86
2008	CR-05	39	31	13	8	3	5	1	74	12	353

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	41	29	14	7	7	1	0	71	15	287
2018	CR-03	58	33	0	0	0	8	0	100	0	12
2018	CR-04	50	32	10	2	4	2	0	84	6	50
2018	CR-05	38	29	15	9	9	0	0	67	18	220
2017	CR	43	29	11	9	6	1	1	74	15	381
2017	CR-03	53	20	7	14	7	0	0	73	20	15
2017	CR-04	48	25	10	9	4	3	1	76	14	77
2017	CR-05	41	31	12	8	6	1	1	73	15	285
2014	CR	38	32	16	9	4	0	1	70	13	407
2014	CR-03	40	33	20	7	0	0	0	73	7	15
2014	CR-04	42	31	14	7	5	0	1	74	12	87
2014	CR-05	36	31	17	9	5	0	1	69	14	300
2011	CR	41	30	12	9	7	1	1	72	16	538
2011	CR-04	38	22	16	13	9	1	1	62	22	125
2011	CR-05	40	33	11	8	6	1	1	75	14	390
2008	CR	35	30	13	13	6	2	1	67	20	466
2008	CR-03	50	33	0	6	6	6	0	88	12	18
2008	CR-04	34	29	16	9	8	2	1	65	18	86
2008	CR-05	36	29	13	14	6	1	1	67	20	354

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	53	24	12	4	6	1	0	78	10	286
2018	CR-03	45	55	0	0	0	0	0	100	0	11
2018	CR-04	66	16	12	4	2	0	0	82	6	50
2018	CR-05	51	25	12	5	7	1	0	77	11	220
2017	CR	56	22	11	3	7	1	0	80	9	380
2017	CR-03	56	25	13	0	6	0	0	81	6	16
2017	CR-04	64	15	7	1	11	3	0	81	12	76
2017	CR-05	53	24	12	3	6	1	1	79	9	284

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	48	25	14	7	6	0	0	73	13	285
2018	CR-03	58	42	0	0	0	0	0	100	0	12
2018	CR-04	52	24	14	6	4	0	0	76	10	50
2018	CR-05	47	23	15	8	6	0	0	71	14	218
2017	CR	54	21	11	7	7	0	0	75	14	379
2017	CR-03	53	27	14	7	0	0	0	80	7	15
2017	CR-04	60	14	11	7	8	0	0	75	15	76
2017	CR-05	52	22	11	7	7	0	1	74	14	284
2014	CR	43	32	12	8	4	0	0	76	13	407
2014	CR-03	50	19	25	6	0	0	0	69	6	16
2014	CR-04	46	29	13	3	9	0	0	74	13	87
2014	CR-05	42	33	11	9	3	1	0	76	13	299

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Senior Management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	37	29	17	6	5	6	1	71	11	289
2018	CR-03	33	25	8	0	8	25	0	78	11	12
2018	CR-04	41	31	20	0	2	6	0	77	2	51
2018	CR-05	37	29	17	7	5	4	1	69	13	221
2017	CR	41	25	14	7	6	8	0	72	13	380
2017	CR-03	26	40	7	0	14	14	0	77	16	15
2017	CR-04	47	25	13	5	3	8	0	77	8	77
2017	CR-05	39	25	14	7	6	7	0	70	15	284
2014	CR	30	33	19	8	3	7	0	68	11	407
2014	CR-03	27	33	27	0	0	7	7	69	0	15
2014	CR-04	27	28	15	10	3	15	1	66	16	87
2014	CR-05	30	35	19	7	3	5	0	69	11	300
2011	CR	34	29	16	7	5	8	1	69	13	539
2011	CR-04	31	27	16	10	5	10	0	65	17	124
2011	CR-05	35	31	16	6	4	7	1	72	11	392

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	34	30	16	9	8	2	0	66	18	287
2018	CR-03	27	55	9	0	9	0	0	82	9	11
2018	CR-04	33	37	20	8	2	0	0	71	10	51
2018	CR-05	35	28	15	9	10	3	0	65	19	220
2017	CR	37	24	14	13	8	3	0	63	22	382
2017	CR-03	43	31	6	0	13	6	0	80	14	16
2017	CR-04	41	20	23	5	5	5	0	64	11	77
2017	CR-05	35	25	12	16	9	2	0	62	26	285
2014	CR	25	36	19	10	6	4	0	64	17	408
2014	CR-03	38	31	0	13	6	6	6	79	21	16
2014	CR-04	25	30	19	5	11	8	1	61	18	87
2014	CR-05	24	37	20	12	5	2	0	63	17	300
2011	CR	32	30	17	9	7	3	0	65	17	538
2011	CR-04	34	25	18	10	7	4	1	62	18	125
2011	CR-05	32	31	17	9	7	3	0	66	16	391
2008	CR	29	30	19	9	9	3	0	62	18	465
2008	CR-03	39	22	11	17	6	6	0	65	24	18
2008	CR-04	28	30	21	7	9	5	0	61	17	86
2008	CR-05	30	30	20	8	9	3	0	62	18	353

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	25	31	18	10	8	7	0	61	20	288
2018	CR-03	25	42	17	0	8	8	0	73	9	12
2018	CR-04	24	39	18	10	4	6	0	67	15	51
2018	CR-05	25	29	19	10	10	7	0	59	21	220
2017	CR	28	24	19	13	9	7	0	56	24	381
2017	CR-03	43	19	19	0	13	6	0	66	14	16
2017	CR-04	35	22	20	9	7	8	0	62	17	77
2017	CR-05	25	24	19	15	10	7	0	53	27	284
2014	CR	19	32	20	14	7	7	1	55	23	407
2014	CR-03	38	25	6	6	13	6	6	71	21	16
2014	CR-04	21	27	11	18	9	12	2	55	31	86
2014	CR-05	17	34	23	14	6	6	0	54	21	300
2011	CR	23	33	16	9	8	12	0	63	19	538
2011	CR-04	25	27	15	6	6	19	1	65	16	125
2011	CR-05	22	34	16	10	8	9	0	62	20	390
2008	CR	20	26	20	14	7	12	0	53	25	464
2008	CR-03	22	22	22	11	6	17	0	53	20	18
2008	CR-04	20	25	22	16	6	11	0	50	25	85
2008	CR-05	21	27	19	13	7	12	1	55	24	353

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	24	32	18	11	11	4	0	58	23	288
2018	CR-03	33	33	25	0	8	0	0	67	8	12
2018	CR-04	29	41	18	10	2	0	0	71	12	51
2018	CR-05	22	30	17	12	13	5	0	55	26	220
2017	CR	27	25	16	15	12	4	0	55	28	378
2017	CR-03	33	34	14	7	14	0	0	66	20	15
2017	CR-04	35	21	23	9	8	4	0	58	18	77
2017	CR-05	25	26	15	17	13	4	0	53	31	282
2014	CR	18	33	20	15	10	4	1	54	26	407
2014	CR-03	33	7	33	7	13	0	7	43	21	15
2014	CR-04	26	24	13	16	10	10	1	56	29	87
2014	CR-05	14	37	21	15	9	3	0	53	26	300
2011	CR	24	37	16	10	6	6	0	65	18	539
2011	CR-04	26	30	15	12	4	13	0	64	18	125
2011	CR-05	22	41	15	10	7	4	0	66	18	391
2008	CR	22	38	14	13	9	3	0	62	23	464
2008	CR-03	33	22	22	0	6	11	6	67	7	18
2008	CR-04	20	37	19	14	5	6	0	60	20	86
2008	CR-05	22	39	13	14	10	3	0	63	24	352

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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	29	37	21	7	5	1	0	66	13	288
2018	CR-03	42	42	8	8	0	0	0	83	8	12
2018	CR-04	31	49	16	2	2	0	0	80	4	51
2018	CR-05	29	34	22	9	6	1	0	63	15	220
2017	CR	31	39	15	8	4	3	0	72	13	379
2017	CR-03	37	44	0	13	6	0	0	81	19	16
2017	CR-04	35	40	14	5	1	4	0	78	7	77
2017	CR-05	29	39	16	9	4	2	0	70	14	282
2014	CR	21	46	19	7	4	3	0	69	11	408
2014	CR-03	31	38	25	6	0	0	0	69	6	16
2014	CR-04	22	41	19	9	3	5	0	66	13	87
2014	CR-05	20	47	18	7	4	3	0	70	11	300
2011	CR	33	42	15	4	2	3	1	78	7	538
2011	CR-04	34	36	16	4	2	6	1	76	7	125
2011	CR-05	32	43	15	4	3	2	1	78	7	390

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	30	34	15	11	6	3	0	66	18	288
2018	CR-03	25	42	8	17	0	8	0	73	18	12
2018	CR-04	31	33	14	14	4	4	0	67	18	51
2018	CR-05	30	34	15	10	7	3	0	66	18	220
2017	CR	34	33	13	8	6	5	1	71	15	380
2017	CR-03	43	38	13	0	6	0	0	81	6	16
2017	CR-04	44	21	14	9	4	8	0	71	14	77
2017	CR-05	30	36	12	8	7	4	2	71	16	283
2014	CR	31	36	13	9	5	5	1	71	15	407
2014	CR-03	13	47	20	13	7	0	0	60	20	15
2014	CR-04	28	33	20	10	3	5	1	65	14	87
2014	CR-05	33	37	10	9	5	5	1	74	15	300
2011	CR	33	33	10	10	6	7	1	72	17	539
2011	CR-04	32	32	12	9	7	7	0	70	17	124
2011	CR-05	33	34	9	10	5	8	1	73	17	392
2008	CR	27	32	14	12	8	5	2	64	21	466
2008	CR-03	22	44	11	22	0	0	0	67	22	18
2008	CR-04	33	29	9	13	12	2	2	65	26	86
2008	CR-05	27	32	15	11	7	6	2	64	20	354

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	35	33	19	4	6	3	71	10	287
2018	CR-03	42	33	8	0	8	8	82	9	12
2018	CR-04	39	35	18	0	6	2	76	6	51
2018	CR-05	34	33	20	5	5	3	69	10	219

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	20	20	21	13	15	10	2	44	32	287
2018	CR-03	33	25	25	0	17	0	0	58	17	12
2018	CR-04	27	25	18	14	8	6	2	57	23	51
2018	CR-05	17	18	21	14	16	11	3	41	34	220
2017	CR	21	17	16	14	16	11	5	45	36	378
2017	CR-03	20	20	26	0	20	14	0	46	23	15
2017	CR-04	26	12	20	12	10	16	5	48	28	77
2017	CR-05	20	18	15	16	17	9	5	44	38	282
2014	CR	14	19	23	13	17	12	3	38	35	407
2014	CR-03	13	33	7	27	7	0	13	54	38	15
2014	CR-04	17	11	16	17	21	14	3	35	46	87
2014	CR-05	13	20	26	12	16	12	3	38	32	300
2011	CR	16	21	16	14	14	15	4	45	35	540
2011	CR-04	19	21	18	14	15	12	1	46	33	125
2011	CR-05	14	22	15	15	13	17	5	45	35	392

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	24	34	17	10	11	3	0	61	22	286
2018	CR-03	25	33	25	8	0	8	0	64	9	12
2018	CR-04	29	33	20	8	6	4	0	65	14	51
2018	CR-05	23	34	16	11	13	3	0	60	24	218
2017	CR	29	33	12	13	9	3	0	64	23	381
2017	CR-03	37	25	13	6	13	0	6	66	20	16
2017	CR-04	36	29	14	9	9	3	0	67	19	77
2017	CR-05	27	34	12	15	9	3	0	63	25	284
2014	CR	22	33	17	12	10	3	1	58	24	407
2014	CR-03	31	31	31	0	6	0	0	63	6	16
2014	CR-04	25	21	17	8	19	5	5	51	30	87
2014	CR-05	21	37	17	14	8	3	1	60	23	299
2011	CR	36	33	11	9	8	2	0	71	18	540
2011	CR-04	32	26	17	11	10	2	2	61	22	125
2011	CR-05	38	35	9	9	7	2	0	74	17	392
2008	CR	26	32	17	13	9	2	0	60	22	465
2008	CR-03	28	22	28	11	11	0	0	50	22	18
2008	CR-04	31	31	10	13	9	3	1	66	23	86
2008	CR-05	25	33	18	12	9	2	0	60	22	353

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	19	20	14	20	21	3	3	41	44	288
2018	CR-03	17	17	17	33	8	8	0	36	45	12
2018	CR-04	22	18	22	18	14	6	2	43	34	51
2018	CR-05	19	20	13	20	24	2	3	41	46	220
2017	CR	20	22	12	19	22	2	3	44	43	382
2017	CR-03	31	31	13	6	19	0	0	62	25	16
2017	CR-04	21	27	16	13	18	1	4	51	33	77
2017	CR-05	19	20	11	22	23	3	2	42	47	285
2014	CR	11	17	15	21	27	4	5	31	52	407
2014	CR-03	19	6	19	25	6	6	19	33	42	16
2014	CR-04	15	18	14	17	30	1	5	35	51	87
2014	CR-05	9	18	16	21	27	5	4	30	53	299
2011	CR	16	24	14	18	23	3	2	42	43	539
2011	CR-04	15	18	17	14	30	4	2	36	47	125
2011	CR-05	15	26	14	19	22	2	2	42	43	392
2008	CR	13	28	15	19	21	3	2	42	42	463
2008	CR-03	17	33	17	11	22	0	0	50	33	18
2008	CR-04	15	28	15	19	19	2	2	45	39	86
2008	CR-05	12	28	15	19	21	3	2	42	42	351

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	19	27	30	9	9	6	1	49	20	286
2018	CR-03	45	18	18	9	0	9	0	70	10	11
2018	CR-04	22	29	33	8	4	4	0	53	12	51
2018	CR-05	17	26	30	10	11	6	1	47	22	219
2017	CR	22	27	21	11	9	9	2	55	22	380
2017	CR-03	39	34	7	14	7	0	0	73	20	15
2017	CR-04	30	25	16	7	9	11	3	64	18	76
2017	CR-05	18	27	24	11	9	9	2	51	23	285

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	44	32	14	4	4	2	0	78	8	285
2018	CR-03	67	25	0	0	0	8	0	100	0	12
2018	CR-04	49	35	8	2	6	0	0	84	8	49
2018	CR-05	42	32	16	4	4	3	0	76	8	219
2017	CR	45	28	17	5	3	3	0	75	8	380
2017	CR-03	47	20	20	7	7	0	0	67	14	15
2017	CR-04	53	23	13	3	4	3	1	80	7	77
2017	CR-05	42	30	18	5	2	3	0	74	8	284
2014	CR	43	35	15	3	2	2	0	80	5	408
2014	CR-03	44	38	6	13	0	0	0	81	13	16
2014	CR-04	42	29	19	5	1	5	0	74	6	87
2014	CR-05	43	37	14	2	2	2	0	82	4	300

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	44	31	16	4	4	1	0	76	7	285
2018	CR-03	58	25	8	0	0	8	0	91	0	12
2018	CR-04	42	40	12	0	6	0	0	82	6	50
2018	CR-05	43	30	17	5	4	1	0	74	8	218
2017	CR	44	29	14	6	4	2	0	76	10	378
2017	CR-03	33	34	26	0	7	0	0	67	7	15
2017	CR-04	54	30	8	1	5	1	0	85	7	76
2017	CR-05	42	29	15	8	4	2	0	73	12	283
2014	CR	43	35	16	3	2	1	0	79	5	408
2014	CR-03	69	13	19	0	0	0	0	81	0	16
2014	CR-04	44	28	19	5	2	2	0	74	7	87
2014	CR-05	42	37	15	3	2	0	0	80	5	300
2011	CR	40	34	13	4	5	4	1	77	9	538
2011	CR-04	37	33	14	6	6	5	0	73	12	125
2011	CR-05	42	34	13	4	4	3	1	79	8	390

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	49	31	11	4	4	0	80	8	282
2018	CR-03	75	17	8	0	0	0	92	0	12
2018	CR-04	58	25	6	6	4	0	83	10	48
2018	CR-05	46	33	12	4	4	0	80	8	217
2017	CR	50	28	10	7	4	0	79	11	379
2017	CR-03	62	25	0	6	6	0	87	13	16
2017	CR-04	57	27	6	4	5	0	85	9	77
2017	CR-05	47	29	12	8	4	0	77	11	282
2014	CR	47	36	11	3	2	0	83	5	408
2014	CR-03	56	19	19	6	0	0	75	6	16
2014	CR-04	42	36	12	5	3	1	79	8	87
2014	CR-05	47	37	11	3	2	0	85	4	300
2011	CR	48	34	8	5	5	0	83	9	535
2011	CR-04	47	33	9	4	7	0	80	11	122
2011	CR-05	50	34	7	5	4	0	84	8	390
2008	CR	42	38	11	5	4	1	80	9	464
2008	CR-03	33	39	17	6	6	0	72	11	18
2008	CR-04	42	38	6	3	8	2	82	12	86
2008	CR-05	43	37	12	5	3	0	80	8	352

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	37	32	17	7	6	0	0	69	14	284
2018	CR-03	50	33	17	0	0	0	0	83	0	12
2018	CR-04	44	26	18	8	4	0	0	70	12	50
2018	CR-05	35	34	17	7	7	0	0	69	14	217
2017	CR	40	29	15	10	6	0	0	69	16	379
2017	CR-03	50	25	6	6	13	0	0	75	19	16
2017	CR-04	46	26	18	4	5	0	0	72	9	76
2017	CR-05	37	30	14	11	6	0	1	68	18	283
2014	CR	31	37	19	8	5	1	0	68	13	408
2014	CR-03	31	50	13	0	6	0	0	81	6	16
2014	CR-04	34	27	25	3	9	1	0	62	13	87
2014	CR-05	30	38	18	10	3	1	0	69	13	300
2011	CR	40	33	13	7	6	1	0	74	13	536
2011	CR-04	38	32	14	7	8	1	0	71	15	124
2011	CR-05	41	34	13	6	5	1	0	76	11	389

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	39	31	17	9	5	0	69	13	285
2018	CR-03	50	33	17	0	0	0	83	0	12
2018	CR-04	45	27	16	8	4	0	73	12	51
2018	CR-05	36	32	17	10	5	0	69	14	217
2017	CR	39	30	15	10	5	0	70	15	381
2017	CR-03	50	25	13	6	6	0	75	13	16
2017	CR-04	44	27	18	4	7	0	71	10	77
2017	CR-05	37	32	15	12	4	0	69	16	284
2014	CR	32	36	18	10	4	1	68	14	408
2014	CR-03	44	38	13	6	0	0	81	6	16
2014	CR-04	35	29	24	5	8	0	63	13	87
2014	CR-05	31	37	17	11	3	1	69	14	300
2011	CR	40	35	13	7	5	1	75	12	536
2011	CR-04	40	29	15	8	7	1	69	15	124
2011	CR-05	40	37	13	6	4	1	76	10	389
2008	CR	37	36	14	9	3	0	73	13	465
2008	CR-03	28	44	11	11	6	0	72	17	18
2008	CR-04	38	34	15	7	6	0	72	13	86
2008	CR-05	38	37	13	10	3	0	74	13	353

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	34	21	17	16	9	4	0	57	26	286
2018	CR-03	33	25	17	25	0	0	0	58	25	12
2018	CR-04	45	16	14	10	12	4	0	63	22	51
2018	CR-05	31	22	18	16	8	5	0	56	25	218
2017	CR	32	21	16	12	10	8	0	58	25	379
2017	CR-03	37	12	25	0	13	13	0	57	14	16
2017	CR-04	33	16	18	13	11	9	0	54	26	76
2017	CR-05	30	24	15	13	10	7	1	59	25	283
2014	CR	25	26	19	14	10	6	0	55	25	408
2014	CR-03	25	50	0	19	0	6	0	80	20	16
2014	CR-04	28	23	20	14	10	6	0	54	25	87
2014	CR-05	24	26	19	14	10	6	0	54	26	300
2011	CR	34	19	19	10	12	6	0	56	23	537
2011	CR-04	32	14	18	10	18	8	1	51	30	125
2011	CR-05	34	20	20	11	10	6	0	57	22	389
2008	CR	29	26	14	14	12	5	0	58	27	464
2008	CR-03	28	22	11	17	17	0	6	53	35	18
2008	CR-04	30	21	14	17	14	3	0	53	33	86
2008	CR-05	29	28	14	13	11	6	0	60	25	352

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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	CR	24	41	35	288
2018	CR-03	25	33	42	12
2018	CR-04	18	41	41	51
2018	CR-05	25	42	34	220
2017	CR	23	35	42	382
2017	CR-03	31	56	13	16
2017	CR-04	28	29	43	77
2017	CR-05	20	36	43	285
2014	CR	21	42	37	408
2014	CR-03	38	31	31	16
2014	CR-04	28	33	39	87
2014	CR-05	19	45	36	300
2011	CR	27	37	36	540
2011	CR-04	39	26	34	125
2011	CR-05	22	41	36	392

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	CR	13	28	32	6	9	12	68
2018	CR-05	9	28	31	7	11	13	54
2017	CR	12	26	39	6	9	8	88
2017	CR-04	0	32	46	9	5	9	22
2017	CR-05	17	26	37	3	9	9	58
2014	CR	11	22	44	10	9999	12	88
2014	CR-04	4	17	50	17	9999	13	24
2014	CR-05	14	23	45	7	9999	10	57
2011	CR	8	26	46	6	9999	15	144
2011	CR-04	6	20	53	4	9999	16	49
2011	CR-05	6	30	44	7	9999	14	88

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CR	18	82	289
2018	CR-05	18	82	221

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	CR	60	52
2018	CR-05	56	39

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	CR	56	52
2018	CR-05	59	39

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	CR	0	52
2018	CR-05	0	39

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2018	CR	63	52
2018	CR-05	59	39

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	(%)	Total responses
2018	CR	38	52
2018	CR-05	38	39

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2018	CR	40	52
2018	CR-05	41	39

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	(%)	Total responses
2018	CR	38	52
2018	CR-05	38	39

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Demographic	(%)	Total responses
2018	CR	23	52
2018	CR-05	26	39

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	(%)	Total responses
2018	CR	50	52
2018	CR-05	49	39

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	(%)	Total responses
2018	CR	35	52
2018	CR-05	26	39

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	(%)	Total responses
2018	CR	0	52
2018	CR-05	0	39

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	(%)	Total responses
2018	CR	12	52

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	(%)	Total responses
2018	CR	52	52
2018	CR-05	49	39

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year	Demographic	(%)	Total responses
2018	CR	37	52
2018	CR-05	31	39

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	CR	17	52
2018	CR-05	13	39

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	CR	62	52
2018	CR-05	56	39

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2018	CR	23	52
2018	CR-05	23	39

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	CR	21	52
2018	CR-05	21	39

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	CR	27	52
2018	CR-05	33	39

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	CR	14	51
2018	CR-05	13	38

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	CR	25	51
2018	CR-05	24	38

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	CR	14	51

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	CR	18	51
2018	CR-05	18	38

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	CR	18	51
2018	CR-05	13	38

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	CR	14	51

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	CR	35	51
2018	CR-05	29	38

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	CR	10	51
2018	CR-05	13	38

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	CR	41	51
2018	CR-05	42	38

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	CR	0	51
2018	CR-05	0	38

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	CR	57	51
2018	CR-05	50	38

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	18	15	22	8	9	23	5	46	24	287
2018	CR-03	33	17	17	0	17	17	0	60	20	12
2018	CR-04	16	22	22	8	6	24	4	51	19	51
2018	CR-05	18	14	23	8	9	23	5	44	24	219
2017	CR	18	14	21	7	9	24	7	46	24	381
2017	CR-03	33	20	7	0	20	14	7	66	25	15
2017	CR-04	27	17	18	5	8	22	3	59	17	77
2017	CR-05	14	13	22	8	9	25	8	41	26	285
2014	CR	15	16	23	7	5	27	7	47	18	407
2014	CR-03	25	25	19	13	0	6	13	62	15	16
2014	CR-04	21	14	14	6	10	30	6	53	25	87
2014	CR-05	13	16	27	7	4	26	7	44	16	299

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	31	27	18	6	8	9	1	65	16	287
2018	CR-03	50	25	17	0	8	0	0	75	8	12
2018	CR-04	27	39	16	2	8	6	2	72	11	51
2018	CR-05	31	25	19	8	7	11	1	62	16	219
2017	CR	31	22	19	6	6	13	1	63	15	380
2017	CR-03	47	20	0	0	14	20	0	83	17	15
2017	CR-04	39	21	20	3	8	10	0	67	11	77
2017	CR-05	28	23	20	8	6	14	1	61	16	284
2014	CR	25	25	21	8	3	15	2	60	14	406
2014	CR-03	31	31	19	13	0	6	0	67	13	16
2014	CR-04	29	22	20	9	6	12	2	60	17	87
2014	CR-05	23	26	22	8	3	16	2	60	13	298
2011	CR	37	30	13	7	5	8	0	73	13	536
2011	CR-04	42	22	14	4	7	10	0	71	13	125
2011	CR-05	36	32	13	7	4	7	1	74	13	388

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CR	8	92	288
2018	CR-05	8	92	221

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	CR	45	22
2018	CR-05	41	17

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	CR	68	22

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	CR	0	22
2018	CR-05	0	17

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	(%)	Total responses
2018	CR	23	22

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	(%)	Total responses
2018	CR	32	22

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2018	CR	0	22
2018	CR-05	0	17

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	(%)	Total responses
2018	CR	23	22
2018	CR-05	29	17

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2018	CR	0	22
2018	CR-05	0	17

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	(%)	Total responses
2018	CR	23	22

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2018	CR	0	22
2018	CR-05	0	17

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	CR	23	22

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	CR	0	22
2018	CR-05	0	17

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	CR	27	22
2018	CR-05	29	17

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	CR	0	22
2018	CR-05	0	17

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	CR	50	22
2018	CR-05	47	17

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	CR	0	21
2018	CR-05	0	16

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	CR	0	21
2018	CR-05	0	16

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	CR	0	21
2018	CR-05	0	16

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	CR	43	21
2018	CR-05	38	16

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	CR	57	21
2018	CR-05	63	16

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	CR	0	21
2018	CR-05	0	16

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	CR	76	21
2018	CR-05	69	16

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	18	16	25	3	5	26	6	51	11	287
2018	CR-03	25	33	17	0	8	8	8	70	10	12
2018	CR-04	26	18	20	2	4	24	6	63	9	50
2018	CR-05	16	15	27	3	5	28	6	47	12	220
2017	CR	20	14	25	3	3	27	8	52	9	378
2017	CR-03	33	20	14	0	20	7	7	61	23	15
2017	CR-04	31	17	16	3	3	27	4	70	8	77
2017	CR-05	16	13	28	3	3	28	9	46	9	282
2014	CR	14	16	22	4	2	35	6	52	10	407
2014	CR-03	25	19	25	6	0	13	13	58	8	16
2014	CR-04	21	15	18	5	6	33	1	55	17	87
2014	CR-05	12	16	24	3	1	37	7	50	8	299

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	30	26	19	6	3	13	2	67	11	288
2018	CR-03	42	50	0	0	8	0	0	92	8	12
2018	CR-04	32	28	22	2	4	10	2	68	7	50
2018	CR-05	29	25	20	6	3	14	2	65	11	221
2017	CR	38	20	20	5	3	12	3	68	9	381
2017	CR-03	50	18	6	0	19	6	0	73	20	16
2017	CR-04	43	25	10	7	1	13	1	79	9	77
2017	CR-05	36	19	22	5	3	12	3	65	9	284
2014	CR	27	29	18	4	2	18	1	70	8	407
2014	CR-03	31	44	19	6	0	0	0	75	6	16
2014	CR-04	27	36	12	5	5	14	1	75	12	87
2014	CR-05	27	26	20	3	2	20	1	68	6	299
2011	CR	41	31	11	2	2	12	1	83	5	537
2011	CR-04	42	28	11	2	2	13	2	82	5	125
2011	CR-05	41	32	11	2	1	11	1	83	4	389

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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	25	22	22	11	17	1	2	48	29	288
2018	CR-03	8	17	42	8	8	8	8	30	20	12
2018	CR-04	20	24	18	16	20	2	2	45	37	51
2018	CR-05	27	21	22	10	16	0	2	50	27	220
2017	CR	20	24	18	15	21	1	1	45	37	380
2017	CR-03	27	27	20	7	20	0	0	54	26	15
2017	CR-04	31	20	14	13	17	3	3	53	32	77
2017	CR-05	17	25	18	17	21	0	1	43	38	284

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	18	29	25	16	10	2	48	27	288
2018	CR-03	8	33	25	25	0	8	45	27	12
2018	CR-04	24	35	25	2	8	6	63	10	51
2018	CR-05	17	28	25	19	10	0	45	30	220
2017	CR	18	28	28	14	11	1	47	25	380
2017	CR-03	14	26	33	14	14	0	40	27	15
2017	CR-04	30	38	20	4	7	1	69	11	76
2017	CR-05	15	26	29	17	12	1	41	29	285

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	26	32	21	10	8	1	2	60	18	285
2018	CR-03	25	33	25	8	0	0	8	64	9	12
2018	CR-04	45	24	10	8	4	4	6	76	13	51
2018	CR-05	22	34	24	10	9	0	0	57	19	217
2017	CR	27	32	22	9	7	0	2	61	17	379
2017	CR-03	21	36	21	7	7	0	7	62	15	14
2017	CR-04	42	31	9	8	4	0	7	78	12	77
2017	CR-05	23	33	25	9	8	0	1	56	18	284

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	20	26	18	18	14	1	2	48	33	288
2018	CR-03	8	8	33	25	0	17	8	22	33	12
2018	CR-04	24	26	20	14	6	2	8	56	22	50
2018	CR-05	20	27	17	19	15	0	1	47	35	221
2017	CR	20	26	22	14	14	1	3	48	30	378
2017	CR-03	25	31	19	6	19	0	0	56	25	16
2017	CR-04	26	39	13	10	8	1	3	68	19	77
2017	CR-05	18	22	25	16	16	1	2	41	33	281

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	53	22	13	2	2	0	8	81	5	286
2018	CR-03	50	33	0	0	0	0	17	100	0	12
2018	CR-04	50	18	12	2	0	0	18	83	2	50
2018	CR-05	53	22	14	3	3	0	5	80	6	219
2017	CR	48	23	7	4	2	1	15	84	7	378
2017	CR-03	35	43	7	0	0	0	14	92	0	14
2017	CR-04	59	12	3	1	1	3	21	93	3	76
2017	CR-05	46	25	8	5	3	0	13	81	9	284

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	35	28	19	8	6	1	2	65	15	289
2018	CR-03	33	25	33	0	0	0	8	64	0	12
2018	CR-04	35	31	18	6	4	0	6	71	10	51
2018	CR-05	35	28	19	10	6	1	1	64	16	221
2017	CR	38	22	21	11	5	0	2	62	17	378
2017	CR-03	50	36	0	14	0	0	0	86	14	14
2017	CR-04	53	16	17	7	5	0	3	71	12	77
2017	CR-05	34	23	23	13	5	0	2	58	18	283

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	33	34	17	8	4	1	4	70	13	284
2018	CR-03	50	25	8	0	0	8	8	90	0	12
2018	CR-04	27	41	16	6	4	0	6	72	11	49
2018	CR-05	34	33	17	9	4	0	3	69	13	218
2017	CR	34	30	16	10	6	1	3	67	16	380
2017	CR-03	37	31	6	6	13	0	6	73	20	16
2017	CR-04	42	34	10	5	6	0	3	77	12	77
2017	CR-05	31	30	18	12	5	1	3	64	17	283

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	29	30	23	11	5	1	2	60	16	286
2018	CR-03	33	33	8	17	0	0	8	73	18	12
2018	CR-04	29	29	18	12	6	4	2	61	20	49
2018	CR-05	29	30	24	10	5	0	2	60	15	220
2017	CR	29	30	24	10	5	0	2	61	15	378
2017	CR-03	28	35	22	7	0	0	7	69	8	14
2017	CR-04	31	38	20	5	4	0	3	71	9	77
2017	CR-05	28	28	25	11	6	0	2	58	17	283

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	36	29	19	9	5	0	2	66	14	284
2018	CR-03	50	8	33	0	0	0	8	64	0	12
2018	CR-04	29	31	14	12	8	2	4	63	22	49
2018	CR-05	38	29	19	9	4	0	1	68	13	218
2017	CR	36	31	17	7	7	1	1	68	14	380
2017	CR-03	47	26	7	0	14	0	7	78	14	15
2017	CR-04	39	31	16	5	6	1	1	72	12	77
2017	CR-05	35	31	18	8	6	1	1	67	15	284

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	31	34	19	11	2	0	2	67	14	285
2018	CR-03	33	33	25	0	0	0	8	73	0	12
2018	CR-04	38	23	21	6	4	2	6	66	11	48
2018	CR-05	30	36	18	12	2	0	1	67	14	220
2017	CR	34	31	19	9	5	1	2	67	14	376
2017	CR-03	38	23	23	0	8	0	8	66	8	13
2017	CR-04	44	31	10	4	6	1	3	78	11	77
2017	CR-05	32	31	21	10	5	1	1	64	15	282

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	49	23	13	6	3	1	4	76	10	286
2018	CR-03	50	17	8	17	0	0	8	73	18	12
2018	CR-04	43	27	16	0	6	4	4	76	7	49
2018	CR-05	51	23	12	7	3	0	4	76	11	220
2017	CR	53	25	11	5	4	0	2	80	9	379
2017	CR-03	57	29	14	0	0	0	0	86	0	14
2017	CR-04	53	29	10	3	2	0	3	84	5	77
2017	CR-05	53	24	11	6	4	0	2	78	11	284

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	67	15	6	2	3	8	89	5	281
2018	CR-03	67	17	0	0	8	8	91	9	12
2018	CR-04	59	22	6	0	2	10	91	2	49
2018	CR-05	68	12	6	2	3	8	88	6	215

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	63	14	7	5	4	1	5	83	9	284
2018	CR-03	58	33	0	0	0	0	8	100	0	12
2018	CR-04	63	12	6	6	6	0	6	80	13	49
2018	CR-05	64	13	8	6	3	2	5	82	9	218
2017	CR	67	12	6	7	4	1	4	83	11	381
2017	CR-03	68	13	13	0	6	0	0	81	6	16
2017	CR-04	65	10	8	4	6	1	5	81	11	77
2017	CR-05	67	13	6	8	3	0	3	83	11	284

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	49	23	16	6	4	0	1	73	10	288
2018	CR-03	67	8	8	8	0	0	8	82	9	12
2018	CR-04	51	18	20	10	2	0	0	69	12	51
2018	CR-05	48	25	16	5	5	0	1	74	10	220
2017	CR	47	29	12	6	4	1	2	78	10	380
2017	CR-03	59	34	0	7	0	0	0	93	7	15
2017	CR-04	43	31	10	7	6	0	3	76	13	77
2017	CR-05	47	28	13	5	4	1	2	77	9	284

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	57	18	11	6	7	1	76	13	288
2018	CR-03	67	17	8	0	0	8	91	0	12
2018	CR-04	69	10	12	0	10	0	78	10	51
2018	CR-05	54	20	10	8	7	1	75	15	220
2017	CR	59	17	9	6	6	3	78	12	380
2017	CR-03	80	14	0	0	7	0	93	7	15
2017	CR-04	62	16	7	1	9	5	82	11	77
2017	CR-05	57	18	10	7	6	2	76	13	284

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	57	6	1	1	0	1	34	96	2	285
2018	CR-03	42	0	0	0	0	0	58	100	0	12
2018	CR-04	61	6	4	2	0	0	27	92	3	51
2018	CR-05	57	6	1	0	0	1	34	97	1	217
2017	CR	59	6	2	0	1	0	31	95	1	379
2017	CR-03	53	20	0	0	0	0	27	100	0	15
2017	CR-04	53	5	3	0	2	0	36	92	4	77
2017	CR-05	61	6	2	0	1	0	30	95	1	283

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	68	13	5	1	0	1	11	93	2	287
2018	CR-03	58	8	8	8	0	0	17	80	10	12
2018	CR-04	69	10	8	0	0	2	12	91	0	51
2018	CR-05	68	15	4	1	0	1	11	94	2	219
2017	CR	70	10	4	1	1	1	13	93	2	378
2017	CR-03	57	14	22	0	0	0	7	77	0	14
2017	CR-04	70	8	3	1	1	1	16	94	3	77
2017	CR-05	71	11	4	1	1	1	12	94	2	283

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	63	14	10	3	3	0	6	82	7	288
2018	CR-03	58	0	17	8	0	8	8	70	10	12
2018	CR-04	59	10	14	8	4	0	6	73	13	51
2018	CR-05	65	15	9	2	3	0	5	85	6	220
2017	CR	52	17	11	5	9	0	6	74	15	381
2017	CR-03	56	6	12	13	13	0	0	63	25	16
2017	CR-04	42	23	16	4	9	0	7	70	14	77
2017	CR-05	55	16	10	5	8	0	6	76	14	284

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	44	30	13	6	3	0	4	77	10	287
2018	CR-03	42	25	17	0	0	8	8	80	0	12
2018	CR-04	44	28	10	6	8	0	4	75	15	50
2018	CR-05	44	30	13	7	2	0	4	77	9	220
2017	CR	45	32	14	3	2	0	3	80	5	377
2017	CR-03	64	14	14	7	0	0	0	79	7	14
2017	CR-04	43	31	14	3	5	0	4	77	8	77
2017	CR-05	45	34	13	4	1	0	3	81	5	282

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	12	32	41	10	5	0	0	44	15	288
2018	CR-03	8	50	33	8	0	0	0	58	8	12
2018	CR-04	14	35	39	8	4	0	0	49	12	51
2018	CR-05	12	31	41	10	5	0	0	43	16	220
2017	CR	14	32	38	11	4	1	1	47	15	381
2017	CR-03	13	43	32	6	6	0	0	56	13	16
2017	CR-04	16	42	27	9	4	1	1	59	13	77
2017	CR-05	13	29	40	12	4	1	1	43	16	284

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	7	19	40	21	12	0	0	34	26	286
2018	CR-03	0	0	58	25	8	0	8	36	0	12
2018	CR-04	8	18	37	27	10	0	0	37	25	51
2018	CR-05	7	20	40	20	13	0	0	33	27	218
2017	CR	6	18	41	22	11	1	2	34	24	380
2017	CR-03	0	25	37	6	25	0	6	33	27	16
2017	CR-04	4	13	47	20	13	0	4	34	18	77
2017	CR-05	6	19	39	24	10	1	1	34	26	283

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	42	35	13	5	3	1	78	9	288
2018	CR-03	50	42	0	8	0	0	92	8	12
2018	CR-04	41	35	16	0	8	0	76	8	51
2018	CR-05	41	36	12	6	3	2	79	9	220
2017	CR	39	35	13	7	3	2	76	11	380
2017	CR-03	34	53	0	14	0	0	86	14	15
2017	CR-04	51	23	14	5	4	3	76	9	77
2017	CR-05	36	38	13	8	3	2	76	11	284

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	27	35	13	16	8	2	63	24	289
2018	CR-03	42	33	17	0	8	0	75	8	12
2018	CR-04	33	33	16	10	4	4	69	14	51
2018	CR-05	24	36	12	18	8	1	61	27	221
2017	CR	25	35	16	11	10	1	61	22	382
2017	CR-03	37	37	13	0	13	0	75	13	16
2017	CR-04	31	31	18	9	9	1	63	18	77
2017	CR-05	22	37	16	12	11	1	60	24	285

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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	39	20	18	10	11	1	2	40	60	288
2018	CR-03	33	17	17	17	8	0	8	36	64	12
2018	CR-04	33	12	27	8	18	2	0	34	66	51
2018	CR-05	40	21	16	10	10	1	2	42	58	220
2017	CR	34	23	15	9	14	3	1	36	64	381
2017	CR-03	38	37	6	6	6	0	6	41	59	16
2017	CR-04	42	22	10	8	12	4	3	45	55	77
2017	CR-05	32	23	17	10	15	3	0	33	67	284

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	CR	27	169
2018	CR-05	26	125
2017	CR	26	231
2017	CR-04	23	39
2017	CR-05	26	181

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	CR	25	169
2018	CR-05	28	125
2017	CR	24	231
2017	CR-04	18	39
2017	CR-05	26	181

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	CR	25	169
2018	CR-05	27	125
2017	CR	23	231
2017	CR-04	23	39
2017	CR-05	24	181

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	CR	21	169
2018	CR-05	24	125
2017	CR	24	231
2017	CR-04	26	39
2017	CR-05	25	181

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	CR	6	169
2018	CR-05	8	125
2017	CR	8	231
2017	CR-04	0	39
2017	CR-05	10	181

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	CR	25	169
2018	CR-05	25	125

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	CR	47	169
2018	CR-05	42	125
2017	CR	54	231
2017	CR-04	61	39
2017	CR-05	52	181

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	CR	3	48	18	8	9	14	159
2018	CR-05	2	44	21	9	8	17	117
2017	CR	7	54	14	8	4	13	220
2017	CR-04	18	42	21	5	0	13	38
2017	CR-05	5	57	11	8	5	14	171

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CR	31	69	166
2018	CR-05	30	70	122

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	9	18	21	18	24	3	6	30	46	168
2018	CR-05	8	18	19	15	30	2	8	29	50	124
2017	CR	10	18	21	12	26	2	10	33	43	235
2017	CR-04	5	28	28	10	20	3	8	36	33	40
2017	CR-05	11	16	21	12	27	2	11	31	45	184

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	2	13	15	21	43	2	3	16	68	168
2018	CR-05	2	10	16	22	44	2	4	13	70	124
2017	CR	2	10	17	17	47	2	6	13	68	233
2017	CR-04	3	13	18	21	41	3	3	16	65	39
2017	CR-05	2	9	17	16	48	2	6	12	69	183

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	36	15	15	7	14	1	11	58	24	287
2018	CR-03	25	17	25	8	8	0	17	50	20	12
2018	CR-04	35	18	16	8	14	2	8	59	24	51
2018	CR-05	37	15	15	7	14	1	11	59	24	219

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results for Department of Justice by Question 78. Please indicate your occupational group and level. Occupational group and level - CR

Survey Themes

My Job

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 4. I have support at work to balance my work and personal life.

Question 5. I get a sense of satisfaction from my work.

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 14. Overall, I like my job.

Question 15. I can complete my assigned workload during my regular working hours.

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 25. My immediate supervisor seems to care about me as a person.

Question 26. I am satisfied with the quality of supervision I receive.

Senior Management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Question 50m. Please indicate the nature of the harassment you experienced. Other

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.