2018 Public Service Employee Survey Results for Indigenous Services Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - FI

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 29 49 5 10 5 0 1 79 16 77
2018 FI-01 22 56 7 11 4 0 0 78 15 27
2018 FI-02 24 43 5 14 10 0 5 70 25 21
2018 FI-03 40 40 7 7 7 0 0 80 13 15
2018 FI-04 50 40 0 10 0 0 0 90 10 10

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 30 48 10 8 4 0 0 78 12 77
2018 FI-01 22 56 7 11 4 0 0 78 15 27
2018 FI-02 29 43 14 10 5 0 0 71 14 21
2018 FI-03 60 27 7 7 0 0 0 87 7 15
2018 FI-04 20 60 10 0 10 0 0 80 10 10

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 43 40 5 7 5 0 0 83 12 75
2018 FI-01 22 56 11 0 11 0 0 78 11 27
2018 FI-02 55 30 0 10 5 0 0 85 15 20

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 38 42 10 5 5 0 0 79 10 77
2018 FI-01 37 52 4 7 0 0 0 89 7 27
2018 FI-02 29 33 24 5 10 0 0 62 14 21
2018 FI-03 40 40 7 7 7 0 0 80 13 15
2018 FI-04 50 40 0 0 10 0 0 90 10 10

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 27 47 9 14 3 0 0 74 17 77
2018 FI-01 19 59 7 11 4 0 0 78 15 27
2018 FI-02 38 38 10 14 0 0 0 76 14 21
2018 FI-03 27 33 13 20 7 0 0 60 27 15
2018 FI-04 30 50 10 10 0 0 0 80 10 10

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 30 30 13 17 10 0 0 60 27 77
2018 FI-01 22 41 7 22 7 0 0 63 30 27
2018 FI-02 38 19 10 14 19 0 0 57 33 21
2018 FI-03 27 20 27 13 13 0 0 47 27 15
2018 FI-04 40 50 10 0 0 0 0 90 0 10

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 26 42 16 12 5 0 0 68 17 77
2018 FI-01 15 56 22 4 4 0 0 70 7 27
2018 FI-02 38 19 14 19 10 0 0 57 29 21
2018 FI-03 27 27 13 27 7 0 0 53 33 15
2018 FI-04 30 70 0 0 0 0 0 100 0 10

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 35 51 6 6 1 0 0 86 8 77
2018 FI-01 41 44 7 4 4 0 0 85 7 27
2018 FI-02 33 52 5 10 0 0 0 86 10 21
2018 FI-03 33 47 13 7 0 0 0 80 7 15
2018 FI-04 30 70 0 0 0 0 0 100 0 10

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 32 36 10 10 9 1 0 70 20 77
2018 FI-01 30 37 11 7 11 4 0 69 19 27
2018 FI-02 48 14 10 14 14 0 0 62 29 21
2018 FI-03 33 40 7 13 7 0 0 73 20 15
2018 FI-04 20 70 0 10 0 0 0 90 10 10

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 47 35 6 9 3 0 0 82 12 77
2018 FI-01 37 44 11 4 4 0 0 81 7 27
2018 FI-02 52 38 5 5 0 0 0 90 5 21
2018 FI-03 53 20 0 20 7 0 0 73 27 15
2018 FI-04 60 20 10 10 0 0 0 80 10 10

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 31 36 10 14 8 0 0 68 22 77
2018 FI-01 26 37 11 15 11 0 0 63 26 27
2018 FI-02 38 29 10 14 10 0 0 67 24 21
2018 FI-03 27 40 7 20 7 0 0 67 27 15
2018 FI-04 40 30 20 10 0 0 0 70 10 10

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 27 48 9 6 9 0 0 75 16 77
2018 FI-01 15 67 11 4 4 0 0 81 7 27
2018 FI-02 43 24 10 5 19 0 0 67 24 21
2018 FI-03 33 47 0 13 7 0 0 80 20 15
2018 FI-04 30 50 10 0 10 0 0 80 10 10

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 26 45 13 5 11 0 0 71 16 76
2018 FI-01 19 56 11 4 11 0 0 74 15 27
2018 FI-02 33 29 19 5 14 0 0 62 19 21
2018 FI-03 29 43 7 14 7 0 0 71 21 14
2018 FI-04 40 30 20 0 10 0 0 70 10 10

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 34 38 14 6 8 0 0 71 14 77
2018 FI-01 30 48 7 7 7 0 0 78 15 27
2018 FI-02 38 24 24 5 10 0 0 62 14 21
2018 FI-03 40 40 7 7 7 0 0 80 13 15
2018 FI-04 30 30 30 0 10 0 0 60 10 10

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 32 38 17 6 3 1 3 73 9 77
2018 FI-01 30 41 19 0 4 4 4 76 4 27
2018 FI-02 38 33 19 5 0 0 5 75 5 21
2018 FI-03 40 33 13 7 7 0 0 73 13 15
2018 FI-04 20 40 10 30 0 0 0 60 30 10

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 16 19 43 19 1 0 1 21 36 77
2018 FI-01 11 26 33 30 0 0 0 30 37 27
2018 FI-02 10 10 67 10 0 0 5 10 20 21
2018 FI-03 27 7 47 20 0 0 0 20 33 15
2018 FI-04 10 40 20 20 10 0 0 30 50 10

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 19 26 42 9 3 1 0 12 46 77
2018 FI-01 19 22 41 15 0 4 0 15 42 27
2018 FI-02 19 38 29 10 5 0 0 14 57 21
2018 FI-03 20 13 67 0 0 0 0 0 33 15
2018 FI-04 30 10 40 10 10 0 0 20 40 10

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 18 23 39 14 5 0 0 19 42 77
2018 FI-01 22 19 41 11 7 0 0 19 41 27
2018 FI-02 10 38 33 14 5 0 0 19 48 21
2018 FI-03 20 7 67 7 0 0 0 7 27 15
2018 FI-04 20 30 0 40 10 0 0 50 50 10

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 11 17 41 25 5 0 1 31 28 76
2018 FI-01 4 19 26 41 7 0 4 50 23 27
2018 FI-02 10 14 57 14 5 0 0 19 24 21
2018 FI-03 21 14 43 21 0 0 0 21 36 14
2018 FI-04 20 20 30 20 10 0 0 30 40 10

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 18 38 26 14 3 0 1 17 57 77
2018 FI-01 15 37 22 22 0 0 4 23 54 27
2018 FI-02 14 38 33 10 5 0 0 14 52 21
2018 FI-03 27 40 33 0 0 0 0 0 67 15
2018 FI-04 20 30 10 30 10 0 0 40 50 10

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 22 22 34 16 4 1 1 20 45 77
2018 FI-01 22 11 37 19 11 0 0 30 33 27
2018 FI-02 10 43 29 10 0 5 5 11 58 21
2018 FI-03 20 13 47 20 0 0 0 20 33 15
2018 FI-04 40 30 20 10 0 0 0 10 70 10

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 16 30 35 18 1 0 0 19 45 77
2018 FI-01 19 30 30 22 0 0 0 22 48 27
2018 FI-02 14 19 52 10 5 0 0 14 33 21
2018 FI-03 20 20 33 27 0 0 0 27 40 15
2018 FI-04 10 60 10 20 0 0 0 20 70 10
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 24 28 24 11 9 4 1 54 21 76
2018 FI-01 15 22 22 11 19 7 4 42 33 27
2018 FI-02 25 20 40 10 5 0 0 45 15 20
2018 FI-03 27 40 7 20 0 7 0 71 21 15
2018 FI-04 40 40 10 0 10 0 0 80 10 10

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 42 38 5 4 11 0 0 80 15 74
2018 FI-01 31 42 4 8 15 0 0 73 23 26
2018 FI-02 35 40 15 0 10 0 0 75 10 20
2018 FI-03 57 36 0 0 7 0 0 93 7 14
2018 FI-04 70 20 0 0 10 0 0 90 10 10

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 13 32 18 14 14 5 3 49 31 76
2018 FI-01 15 30 4 22 19 11 0 50 46 27
2018 FI-02 10 25 30 15 20 0 0 35 35 20
2018 FI-03 13 47 13 7 13 7 0 64 21 15
2018 FI-04 10 40 30 0 0 0 20 63 0 10

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 36 38 7 17 3 0 0 74 20 76
2018 FI-01 33 33 4 26 4 0 0 67 30 27
2018 FI-02 35 45 15 0 5 0 0 80 5 20
2018 FI-03 27 47 0 27 0 0 0 73 27 15
2018 FI-04 60 30 0 10 0 0 0 90 10 10

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 32 37 13 8 7 4 0 71 15 76
2018 FI-01 26 26 22 7 7 11 0 58 17 27
2018 FI-02 35 40 5 10 10 0 0 75 20 20
2018 FI-03 33 47 7 13 0 0 0 80 13 15
2018 FI-04 50 40 0 0 10 0 0 90 10 10
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 37 35 7 12 9 0 0 72 21 75
2018 FI-01 27 42 4 12 15 0 0 69 27 26
2018 FI-02 50 20 10 10 10 0 0 70 20 20
2018 FI-03 47 20 7 20 7 0 0 67 27 15
2018 FI-04 30 60 10 0 0 0 0 90 0 10

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 41 33 11 4 9 1 0 76 14 75
2018 FI-01 35 31 8 8 15 4 0 68 24 26
2018 FI-02 40 35 15 5 5 0 0 75 10 20
2018 FI-03 47 20 20 0 13 0 0 67 13 15
2018 FI-04 50 50 0 0 0 0 0 100 0 10

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 45 32 4 8 11 0 0 77 19 75
2018 FI-01 50 19 4 8 19 0 0 69 27 26
2018 FI-02 40 35 5 10 10 0 0 75 20 20
2018 FI-03 33 40 7 13 7 0 0 73 20 15
2018 FI-04 60 40 0 0 0 0 0 100 0 10

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 51 25 9 8 7 0 0 76 15 75
2018 FI-01 42 31 12 8 8 0 0 73 15 26
2018 FI-02 50 25 10 5 10 0 0 75 15 20
2018 FI-03 60 13 7 13 7 0 0 73 20 15
2018 FI-04 60 20 10 10 0 0 0 80 10 10

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 46 31 7 5 11 0 0 77 16 74
2018 FI-01 38 35 8 4 15 0 0 73 19 26
2018 FI-02 45 35 0 10 10 0 0 80 20 20
2018 FI-03 43 21 14 7 14 0 0 64 21 14
2018 FI-04 70 20 10 0 0 0 0 90 0 10
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 18 38 12 9 12 0 12 63 23 34
2018 FI-03 23 31 15 8 15 0 8 58 25 13

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 22 29 21 9 14 3 1 53 25 76
2018 FI-01 15 26 15 11 22 7 4 46 38 27
2018 FI-02 33 33 29 0 5 0 0 67 5 21

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 19 30 22 9 18 0 1 50 28 77
2018 FI-01 15 22 15 19 26 0 4 38 46 27
2018 FI-02 38 29 24 5 5 0 0 67 10 21
2018 FI-03 7 33 33 7 20 0 0 40 27 15
2018 FI-04 20 60 10 0 10 0 0 80 10 10

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 12 26 29 14 17 1 1 39 32 77
2018 FI-01 11 11 30 19 22 4 4 24 44 27
2018 FI-02 19 29 33 10 10 0 0 48 19 21
2018 FI-03 7 40 20 20 13 0 0 47 33 15
2018 FI-04 10 50 20 10 10 0 0 60 20 10

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 10 29 22 22 16 0 1 39 38 77
2018 FI-01 11 15 11 33 26 0 4 27 62 27
2018 FI-02 19 33 29 10 10 0 0 52 19 21
2018 FI-03 0 40 27 20 13 0 0 40 33 15
2018 FI-04 10 50 20 10 10 0 0 60 20 10
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 25 38 18 10 8 0 1 63 18 77
2018 FI-01 33 22 22 4 15 0 4 58 19 27
2018 FI-02 24 48 14 10 5 0 0 71 14 21
2018 FI-03 13 40 20 20 7 0 0 53 27 15
2018 FI-04 30 50 20 0 0 0 0 80 0 10

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 19 43 9 18 8 1 1 64 27 77
2018 FI-01 19 33 11 22 15 0 0 52 37 27
2018 FI-02 19 48 10 14 10 0 0 67 24 21
2018 FI-03 27 40 7 20 0 7 0 71 21 15
2018 FI-04 20 50 10 10 0 0 10 78 11 10

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 17 43 25 5 8 1 0 61 13 76
2018 FI-01 22 33 26 11 7 0 0 56 19 27
2018 FI-02 20 40 30 0 10 0 0 60 10 20
2018 FI-03 13 47 40 0 0 0 0 60 0 15
2018 FI-04 10 70 0 0 10 10 0 89 11 10

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 10 22 23 17 19 6 1 35 39 77
2018 FI-01 4 19 19 19 30 11 0 25 54 27
2018 FI-02 5 29 29 19 14 5 0 35 35 21
2018 FI-03 20 20 27 20 7 7 0 43 29 15
2018 FI-04 30 20 10 10 20 0 10 56 33 10

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 21 34 16 14 16 0 0 55 30 77
2018 FI-01 11 37 15 15 22 0 0 48 37 27
2018 FI-02 33 29 10 19 10 0 0 62 29 21
2018 FI-03 20 27 27 7 20 0 0 47 27 15
2018 FI-04 30 50 10 0 10 0 0 80 10 10

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 20 30 9 16 24 0 1 51 40 76
2018 FI-01 7 33 4 19 33 0 4 42 54 27
2018 FI-02 35 25 15 10 15 0 0 60 25 20
2018 FI-03 27 13 7 27 27 0 0 40 53 15
2018 FI-04 20 50 20 0 10 0 0 70 10 10

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 17 35 18 14 12 3 1 54 27 77
2018 FI-01 7 30 26 15 15 4 4 40 32 27
2018 FI-02 29 33 14 14 5 5 0 65 20 21
2018 FI-03 13 53 7 13 13 0 0 67 27 15
2018 FI-04 30 30 20 10 10 0 0 60 20 10

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 38 43 9 5 4 1 0 82 9 77
2018 FI-01 37 41 7 4 11 0 0 78 15 27
2018 FI-02 48 33 14 5 0 0 0 81 5 21
2018 FI-03 27 47 13 7 0 7 0 79 7 15
2018 FI-04 40 60 0 0 0 0 0 100 0 10

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 25 51 12 9 3 1 0 76 12 77
2018 FI-01 22 52 7 7 7 4 0 77 15 27
2018 FI-02 33 38 14 14 0 0 0 71 14 21
2018 FI-03 20 53 20 7 0 0 0 73 7 15
2018 FI-04 30 60 10 0 0 0 0 90 0 10

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 29 49 13 7 3 0 0 78 9 76
2018 FI-01 19 56 11 11 4 0 0 74 15 27
2018 FI-02 48 33 14 0 5 0 0 81 5 21
2018 FI-03 21 50 14 14 0 0 0 71 14 14
2018 FI-04 40 50 10 0 0 0 0 90 0 10

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 18 35 21 10 16 0 0 53 26 77
2018 FI-01 15 33 22 7 22 0 0 48 30 27
2018 FI-02 38 24 14 14 10 0 0 62 24 21
2018 FI-03 7 47 20 7 20 0 0 53 27 15
2018 FI-04 10 40 30 10 10 0 0 50 20 10

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 17 40 21 8 13 0 0 57 21 75
2018 FI-01 19 37 19 7 19 0 0 56 26 27
2018 FI-02 35 30 15 10 10 0 0 65 20 20

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 16 22 21 18 21 3 0 39 40 77
2018 FI-01 7 15 26 15 30 7 0 24 48 27
2018 FI-02 33 19 19 14 14 0 0 52 29 21
2018 FI-03 13 33 20 27 7 0 0 47 33 15
2018 FI-04 10 30 20 0 40 0 0 40 40 10
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 FI 35 27 38 77
2018 FI-01 41 26 33 27
2018 FI-02 29 29 43 21
2018 FI-03 27 33 40 15
2018 FI-04 30 20 50 10

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 FI 0 30 59 4 0 7 27
2018 FI-01 0 18 64 0 0 18 11
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 FI 13 87 77
2018 FI-01 19 81 27

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 FI 0 10

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 FI 0 10

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 FI 0 10

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 FI 0 10

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 FI 50 10

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 FI 50 10

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 FI 50 10

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 FI 50 10

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 FI 50 10

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 FI 0 10

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 7 24 37 11 5 11 7 37 19 76
2018 FI-01 4 7 30 22 4 22 11 17 39 27
2018 FI-02 10 24 48 0 10 5 5 37 11 21
2018 FI-03 14 43 36 0 0 7 0 62 0 14
2018 FI-04 0 40 30 10 10 0 10 44 22 10

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 18 31 26 12 5 6 1 54 18 77
2018 FI-01 15 22 22 22 7 7 4 42 33 27
2018 FI-02 19 33 33 5 5 5 0 55 10 21
2018 FI-03 20 40 20 7 0 13 0 69 8 15
2018 FI-04 30 30 20 10 10 0 0 60 20 10
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 FI 13 87 77
2018 FI-04 0 100 10

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 FI 0 10

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 FI 0 10

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 FI 0 10

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 FI 0 10

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 FI 0 10

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 FI 0 10

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 FI 0 10

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 FI 0 10

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 FI 0 10

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 FI 0 10

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 FI 0 10

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 FI 0 10

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 FI 0 10

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 FI 50 10

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 FI 0 10

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 FI 0 10

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 FI 0 10

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 FI 0 10

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 FI 0 10

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 FI 0 10

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 FI 0 10

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 FI 0 10

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 FI 0 10

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 9 18 34 6 5 22 5 38 16 77
2018 FI-01 4 15 26 7 7 33 7 31 25 27
2018 FI-02 14 5 38 5 10 24 5 27 20 21
2018 FI-03 13 27 40 0 0 20 0 50 0 15
2018 FI-04 10 40 40 0 0 0 10 56 0 10

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 18 38 26 6 4 6 1 61 11 77
2018 FI-01 7 33 26 11 7 11 4 48 22 27
2018 FI-02 29 29 33 5 5 0 0 57 10 21
2018 FI-03 20 40 27 0 0 13 0 69 0 15
2018 FI-04 30 60 10 0 0 0 0 90 0 10
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 12 21 26 16 24 0 1 33 40 76
2018 FI-01 4 15 19 27 31 0 4 20 60 26
2018 FI-02 19 19 24 19 19 0 0 38 38 21
2018 FI-03 13 40 20 7 20 0 0 53 27 15
2018 FI-04 10 20 60 0 10 0 0 30 10 10

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 13 29 29 18 12 0 0 42 30 77
2018 FI-01 19 26 19 26 11 0 0 44 37 27
2018 FI-02 19 19 29 24 10 0 0 38 33 21
2018 FI-03 0 47 33 7 13 0 0 47 20 15
2018 FI-04 10 30 30 10 20 0 0 40 30 10

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 15 32 31 15 7 0 1 47 22 75
2018 FI-01 26 30 22 15 4 0 4 58 19 27
2018 FI-02 15 30 35 10 10 0 0 45 20 20

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 14 21 28 24 13 0 0 36 37 76
2018 FI-01 15 22 22 30 11 0 0 37 41 27
2018 FI-02 19 19 14 29 19 0 0 38 48 21
2018 FI-03 14 14 36 29 7 0 0 29 36 14
2018 FI-04 10 40 30 0 20 0 0 50 20 10

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 36 30 22 4 4 0 4 69 8 77
2018 FI-01 44 22 22 0 4 0 7 72 4 27
2018 FI-02 38 33 19 5 5 0 0 71 10 21
2018 FI-03 27 40 20 7 7 0 0 67 13 15
2018 FI-04 30 30 30 10 0 0 0 60 10 10

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 19 34 30 5 12 0 0 53 17 77
2018 FI-01 26 33 30 4 7 0 0 59 11 27
2018 FI-02 19 29 14 14 24 0 0 48 38 21
2018 FI-03 13 40 33 0 13 0 0 53 13 15
2018 FI-04 20 20 60 0 0 0 0 40 0 10

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 14 35 30 10 9 0 1 50 20 77
2018 FI-01 11 41 30 11 4 0 4 54 15 27
2018 FI-02 19 33 33 5 10 0 0 52 14 21
2018 FI-03 13 40 13 20 13 0 0 53 33 15
2018 FI-04 10 20 60 0 10 0 0 30 10 10

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 10 32 30 14 13 0 0 43 27 77
2018 FI-01 19 26 33 15 7 0 0 44 22 27
2018 FI-02 5 33 38 14 10 0 0 38 24 21
2018 FI-03 7 33 20 13 27 0 0 40 40 15
2018 FI-04 0 40 30 20 10 0 0 40 30 10

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 19 38 21 10 12 0 0 57 22 77
2018 FI-01 22 41 19 7 11 0 0 63 19 27
2018 FI-02 14 38 29 10 10 0 0 52 19 21
2018 FI-03 27 27 7 20 20 0 0 53 40 15
2018 FI-04 0 50 40 10 0 0 0 50 10 10

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 16 48 16 8 12 0 1 64 20 77
2018 FI-01 22 48 11 7 11 0 0 70 19 27
2018 FI-02 10 52 19 5 14 0 0 62 19 21
2018 FI-03 7 53 27 0 13 0 0 60 13 15
2018 FI-04 20 30 10 20 10 0 10 56 33 10

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 49 26 8 8 6 0 3 77 15 77
2018 FI-01 44 19 11 7 11 0 7 68 20 27
2018 FI-02 48 38 5 5 5 0 0 86 10 21
2018 FI-03 67 13 7 7 7 0 0 80 13 15
2018 FI-04 40 30 10 20 0 0 0 70 20 10

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 61 17 5 3 7 1 7 84 10 76
2018 FI-01 50 19 4 4 15 0 8 75 21 26
2018 FI-02 57 19 10 0 0 5 10 89 0 21
2018 FI-03 73 13 7 7 0 0 0 87 7 15
2018 FI-04 70 10 0 0 10 0 10 89 11 10

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 59 20 4 7 5 4 1 83 13 76
2018 FI-01 58 15 0 8 8 12 0 83 17 26
2018 FI-02 52 24 14 5 5 0 0 76 10 21
2018 FI-03 73 27 0 0 0 0 0 100 0 15
2018 FI-04 60 10 0 10 10 0 10 78 22 10

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 44 36 9 6 1 0 3 83 8 77
2018 FI-01 37 48 4 7 0 0 4 88 8 27
2018 FI-02 33 33 19 10 5 0 0 67 14 21
2018 FI-03 67 20 13 0 0 0 0 87 0 15
2018 FI-04 40 40 0 10 0 0 10 89 11 10

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 33 34 13 8 8 0 4 70 16 76
2018 FI-01 30 33 15 11 7 0 4 65 19 27
2018 FI-02 29 38 10 5 14 0 5 70 20 21
2018 FI-03 47 33 13 7 0 0 0 80 7 15
2018 FI-04 40 20 10 10 10 0 10 67 22 10

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 49 18 16 0 3 0 14 78 3 76
2018 FI-01 52 7 7 0 4 0 30 84 5 27
2018 FI-02 50 25 15 0 5 0 5 79 5 20
2018 FI-03 40 27 33 0 0 0 0 67 0 15
2018 FI-04 60 30 10 0 0 0 0 90 0 10

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 68 22 4 3 0 0 4 93 3 77
2018 FI-01 70 15 7 4 0 0 4 88 4 27
2018 FI-02 52 38 5 0 0 0 5 95 0 21
2018 FI-03 73 20 0 7 0 0 0 93 7 15
2018 FI-04 80 10 0 0 0 0 10 100 0 10

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 53 21 13 4 5 1 3 77 9 77
2018 FI-01 52 22 7 4 11 0 4 77 15 27
2018 FI-02 52 19 10 10 5 0 5 75 15 21
2018 FI-03 67 20 13 0 0 0 0 87 0 15
2018 FI-04 50 20 30 0 0 0 0 70 0 10

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 52 26 10 6 4 0 1 79 11 77
2018 FI-01 44 26 15 4 7 0 4 73 12 27
2018 FI-02 52 24 14 10 0 0 0 76 10 21
2018 FI-03 60 33 0 7 0 0 0 93 7 15
2018 FI-04 50 20 10 10 10 0 0 70 20 10

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 10 34 38 12 6 0 0 44 18 77
2018 FI-01 19 26 41 11 4 0 0 44 15 27
2018 FI-02 10 33 33 14 10 0 0 43 24 21
2018 FI-03 7 40 33 13 7 0 0 47 20 15
2018 FI-04 0 30 50 10 10 0 0 30 20 10

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 8 20 47 18 7 0 0 25 28 76
2018 FI-01 4 27 46 15 8 0 0 23 31 26
2018 FI-02 5 10 48 33 5 0 0 38 14 21
2018 FI-03 13 20 53 7 7 0 0 13 33 15
2018 FI-04 20 20 40 10 10 0 0 20 40 10

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 27 52 8 4 6 3 0 81 11 77
2018 FI-01 26 52 7 7 7 0 0 78 15 27
2018 FI-02 29 52 5 5 5 5 0 85 10 21
2018 FI-03 13 67 7 0 7 7 0 86 7 15
2018 FI-04 50 40 0 0 10 0 0 90 10 10

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 16 35 23 14 9 3 0 52 24 77
2018 FI-01 15 30 30 15 11 0 0 44 26 27
2018 FI-02 19 33 14 14 10 10 0 58 26 21
2018 FI-03 7 33 27 27 7 0 0 40 33 15
2018 FI-04 20 60 10 0 10 0 0 80 10 10
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 18 21 29 16 16 0 1 18 82 77
2018 FI-01 15 19 19 22 22 0 4 15 85 27
2018 FI-02 29 10 29 24 10 0 0 29 71 21
2018 FI-03 20 47 7 7 20 0 0 20 80 15
2018 FI-04 10 10 70 0 10 0 0 10 90 10

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 FI 15 62
2018 FI-01 9 22
2018 FI-02 27 15

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 FI 26 62
2018 FI-01 27 22
2018 FI-02 33 15

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 FI 21 62
2018 FI-01 23 22
2018 FI-02 27 15

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 FI 52 62
2018 FI-01 32 22
2018 FI-02 60 15

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 FI 8 62
2018 FI-01 9 22
2018 FI-02 13 15

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 FI 34 62
2018 FI-01 32 22
2018 FI-02 33 15

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 FI 44 62
2018 FI-01 55 22
2018 FI-02 33 15

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 FI 2 40 18 13 12 15 60
2018 FI-01 5 41 18 9 14 14 22
2018 FI-02 0 29 29 7 14 21 14

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 FI 18 82 62
2018 FI-01 9 91 22
2018 FI-02 20 80 15

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 6 16 23 19 31 2 3 24 53 62
2018 FI-01 0 14 23 18 45 0 0 14 64 22
2018 FI-02 13 13 20 13 27 7 7 31 46 15

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 3 5 13 16 58 2 3 8 78 62
2018 FI-01 5 0 5 18 68 5 0 5 90 22
2018 FI-02 7 7 13 27 47 0 0 13 73 15

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 29 25 14 19 9 1 3 55 30 77
2018 FI-01 19 19 11 30 11 4 7 42 46 27
2018 FI-02 29 29 14 24 5 0 0 57 29 21
2018 FI-03 33 27 27 0 13 0 0 60 13 15
2018 FI-04 60 20 10 10 0 0 0 80 10 10
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