2018 Public Service Employee Survey Results for Indigenous Services Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 24 44 9 14 8 0 1 69 22 352
2018 AS-01 21 44 8 13 12 0 2 66 25 85
2018 AS-02 19 46 8 15 10 0 1 66 26 97
2018 AS-03 30 40 12 12 5 0 0 70 18 73
2018 AS-04 24 52 7 14 3 0 0 76 17 29
2018 AS-05 20 49 5 20 7 0 0 68 27 41

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 32 40 13 12 3 0 0 72 15 350
2018 AS-01 21 44 16 15 4 0 0 65 19 85
2018 AS-02 29 43 9 14 4 0 0 73 18 95
2018 AS-03 33 32 16 15 4 0 0 64 19 73
2018 AS-04 45 45 7 3 0 0 0 90 3 29
2018 AS-05 29 51 15 5 0 0 0 80 5 41

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 42 35 11 8 5 0 0 77 13 349
2018 AS-01 33 34 15 11 7 0 0 67 18 85
2018 AS-02 42 37 8 6 6 0 0 79 13 95
2018 AS-03 38 38 7 11 5 0 0 77 16 73
2018 AS-04 62 24 10 3 0 0 0 86 3 29
2018 AS-05 35 48 10 8 0 0 0 83 8 40

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 41 36 9 9 4 0 1 77 13 350
2018 AS-01 37 37 13 5 6 0 1 76 11 83
2018 AS-02 36 41 10 9 3 0 0 77 13 96
2018 AS-03 47 34 7 8 4 0 0 81 12 73
2018 AS-04 43 33 7 17 0 0 0 77 17 30
2018 AS-05 39 34 5 12 7 0 2 75 20 41

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 28 47 12 10 4 0 0 75 13 350
2018 AS-01 21 45 14 18 2 0 0 66 20 85
2018 AS-02 26 51 8 9 5 0 0 77 15 96
2018 AS-03 30 47 12 8 3 0 0 77 11 73
2018 AS-04 34 48 10 3 3 0 0 83 7 29
2018 AS-05 27 49 15 2 7 0 0 76 10 41

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 29 32 18 12 8 1 0 61 21 353
2018 AS-01 33 35 11 11 9 1 0 69 20 85
2018 AS-02 27 31 22 14 5 1 0 58 20 97
2018 AS-03 30 30 18 14 8 0 0 60 22 73
2018 AS-04 27 37 17 10 10 0 0 63 20 30
2018 AS-05 24 27 29 10 10 0 0 51 20 41

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 25 46 11 12 6 0 0 71 18 350
2018 AS-01 26 48 8 9 8 0 0 74 18 85
2018 AS-02 22 44 14 15 5 0 1 66 20 96
2018 AS-03 32 40 11 8 8 0 0 72 17 72
2018 AS-04 27 53 13 7 0 0 0 80 7 30
2018 AS-05 17 51 10 12 10 0 0 68 22 41

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 41 42 11 5 1 1 0 83 5 351
2018 AS-01 36 46 14 1 0 2 0 84 1 85
2018 AS-02 40 41 9 8 1 0 0 81 9 97
2018 AS-03 43 43 7 6 0 1 0 87 6 72
2018 AS-04 53 27 17 0 3 0 0 80 3 30
2018 AS-05 34 49 12 2 2 0 0 83 5 41

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 29 39 15 10 7 1 0 68 16 348
2018 AS-01 30 33 15 12 7 2 0 65 20 84
2018 AS-02 28 39 15 11 7 0 0 67 19 96
2018 AS-03 28 42 14 8 7 0 0 70 15 71
2018 AS-04 30 43 13 10 3 0 0 73 13 30
2018 AS-05 24 44 17 5 10 0 0 68 15 41

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 45 39 11 4 1 1 0 84 5 344
2018 AS-01 40 41 13 4 0 2 0 83 4 85
2018 AS-02 42 39 13 5 1 0 0 81 6 95
2018 AS-03 44 36 11 7 1 0 0 81 8 72
2018 AS-04 57 36 7 0 0 0 0 93 0 28
2018 AS-05 41 46 10 0 3 0 0 87 3 39

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 29 41 14 9 5 0 1 72 14 347
2018 AS-01 21 36 30 6 5 1 1 59 11 84
2018 AS-02 27 42 9 15 5 0 1 70 21 97
2018 AS-03 35 38 14 7 6 0 0 73 13 71
2018 AS-04 37 50 3 7 3 0 0 87 10 30
2018 AS-05 25 55 5 10 5 0 0 80 15 40

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 34 42 15 6 3 0 0 76 9 351
2018 AS-01 35 35 18 7 4 1 0 71 11 85
2018 AS-02 31 42 14 8 4 0 0 73 12 97
2018 AS-03 31 47 18 3 1 0 0 78 4 72
2018 AS-04 43 43 7 7 0 0 0 87 7 30
2018 AS-05 27 51 12 5 5 0 0 78 10 41

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 31 40 15 7 6 0 0 72 13 350
2018 AS-01 31 35 21 6 6 1 0 67 12 85
2018 AS-02 28 35 21 8 8 0 0 63 16 97
2018 AS-03 31 47 11 7 4 0 0 78 11 72
2018 AS-04 31 52 17 0 0 0 0 83 0 29
2018 AS-05 29 49 2 7 12 0 0 78 20 41

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 37 40 12 8 3 0 0 77 11 350
2018 AS-01 38 33 13 13 1 1 0 72 14 84
2018 AS-02 36 39 10 11 3 0 0 75 14 97
2018 AS-03 38 36 18 4 4 0 0 74 8 72
2018 AS-04 40 50 10 0 0 0 0 90 0 30
2018 AS-05 27 56 7 7 2 0 0 83 10 41

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 37 34 16 7 7 0 0 71 13 352
2018 AS-01 38 38 13 7 5 0 0 75 12 85
2018 AS-02 35 36 17 5 6 0 0 72 11 96
2018 AS-03 47 30 11 8 3 0 1 78 11 73
2018 AS-04 37 30 27 0 7 0 0 67 7 30
2018 AS-05 12 37 24 12 15 0 0 49 27 41

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 12 28 37 15 7 0 1 22 40 348
2018 AS-01 15 17 39 20 6 1 1 27 33 84
2018 AS-02 12 29 37 14 7 0 1 22 41 94
2018 AS-03 7 29 34 21 8 0 1 29 36 73
2018 AS-04 13 40 33 3 10 0 0 13 53 30
2018 AS-05 17 34 39 5 5 0 0 10 51 41

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 17 25 29 17 9 1 1 27 43 348
2018 AS-01 13 25 25 25 8 2 2 35 40 85
2018 AS-02 17 15 41 13 13 0 1 26 32 94
2018 AS-03 14 23 32 20 10 0 1 30 37 71
2018 AS-04 20 37 20 17 7 0 0 23 57 30
2018 AS-05 37 34 12 10 7 0 0 17 71 41

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 24 19 30 16 6 1 3 23 46 347
2018 AS-01 18 24 28 21 4 2 4 26 44 85
2018 AS-02 27 17 37 13 3 1 2 16 45 94
2018 AS-03 19 19 29 17 11 1 3 29 41 72
2018 AS-04 37 20 13 23 7 0 0 30 57 30
2018 AS-05 33 18 35 5 8 0 3 13 51 40

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 13 16 38 21 10 1 2 31 30 348
2018 AS-01 9 12 42 21 11 2 2 33 22 85
2018 AS-02 9 18 35 25 12 0 1 37 27 93
2018 AS-03 18 10 41 19 10 1 1 30 28 73
2018 AS-04 17 17 47 7 10 3 0 17 34 30
2018 AS-05 20 25 25 25 5 0 0 30 45 40

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 18 23 30 17 7 1 4 26 42 349
2018 AS-01 12 15 28 26 13 1 5 41 29 85
2018 AS-02 14 26 37 14 6 0 3 21 41 93
2018 AS-03 19 25 29 18 5 1 3 24 46 73
2018 AS-04 27 13 37 10 7 3 3 18 43 30
2018 AS-05 27 34 22 10 2 0 5 13 64 41

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 19 28 28 14 7 1 2 22 49 349
2018 AS-01 15 25 26 20 7 4 2 29 43 84
2018 AS-02 20 31 27 13 7 1 1 21 52 94
2018 AS-03 18 22 33 14 10 0 4 24 41 73
2018 AS-04 23 33 20 10 7 3 3 18 61 30
2018 AS-05 29 37 24 7 2 0 0 10 66 41

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 20 23 34 13 5 2 2 19 45 351
2018 AS-01 18 18 38 14 4 7 2 19 39 85
2018 AS-02 17 28 36 15 2 0 2 17 46 95
2018 AS-03 21 23 30 15 8 0 3 24 45 73
2018 AS-04 23 30 30 7 10 0 0 17 53 30
2018 AS-05 32 22 34 7 5 0 0 12 54 41
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 23 35 16 10 8 4 3 62 20 352
2018 AS-01 22 35 20 12 4 5 2 62 16 85
2018 AS-02 23 32 19 9 11 5 0 58 22 96
2018 AS-03 23 32 8 11 12 5 8 63 27 73
2018 AS-04 23 43 17 10 7 0 0 67 17 30
2018 AS-05 17 39 22 5 7 5 5 62 14 41

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 39 36 8 9 6 1 1 76 16 351
2018 AS-01 34 39 9 7 6 2 2 77 14 85
2018 AS-02 40 34 10 8 7 0 0 74 16 96
2018 AS-03 42 32 6 13 8 0 0 74 21 72
2018 AS-04 33 43 3 20 0 0 0 77 20 30
2018 AS-05 44 34 12 2 5 2 0 80 8 41

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 13 23 20 16 13 13 3 43 34 351
2018 AS-01 14 16 21 12 11 24 2 41 30 85
2018 AS-02 11 15 26 19 16 10 3 30 40 96
2018 AS-03 7 29 15 18 14 14 3 43 38 72
2018 AS-04 20 30 3 27 17 3 0 52 45 30
2018 AS-05 10 32 29 10 7 7 5 47 19 41

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 41 42 7 6 3 0 0 83 10 348
2018 AS-01 42 39 11 6 1 1 0 82 7 83
2018 AS-02 36 42 9 8 4 0 0 78 13 95
2018 AS-03 44 40 3 8 5 0 0 84 14 73
2018 AS-04 40 47 10 3 0 0 0 87 3 30
2018 AS-05 38 50 5 3 5 0 0 88 8 40

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 36 43 12 4 3 2 0 81 7 353
2018 AS-01 29 46 15 4 1 4 1 79 5 85
2018 AS-02 34 41 15 4 4 1 0 76 8 97
2018 AS-03 41 36 11 7 4 1 0 78 11 73
2018 AS-04 30 53 10 7 0 0 0 83 7 30
2018 AS-05 32 56 7 0 5 0 0 88 5 41
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 41 34 11 8 5 1 0 76 13 351
2018 AS-01 41 35 5 11 5 2 1 79 16 85
2018 AS-02 38 33 16 8 4 1 0 72 13 96
2018 AS-03 42 31 17 6 6 0 0 72 11 72
2018 AS-04 33 50 3 13 0 0 0 83 13 30
2018 AS-05 44 32 15 0 10 0 0 76 10 41

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 46 31 10 7 4 2 0 78 12 350
2018 AS-01 52 34 6 2 4 1 1 88 6 85
2018 AS-02 39 33 14 10 3 1 0 73 14 96
2018 AS-03 42 32 7 13 4 1 0 76 17 71
2018 AS-04 43 33 10 10 3 0 0 77 13 30
2018 AS-05 51 20 17 2 7 2 0 73 10 41

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 41 36 9 8 4 1 0 79 12 349
2018 AS-01 42 33 11 6 5 2 1 78 11 85
2018 AS-02 39 36 10 11 3 0 0 75 15 96
2018 AS-03 40 44 6 7 3 0 0 85 10 72
2018 AS-04 40 37 10 10 3 0 0 77 13 30
2018 AS-05 38 41 5 5 8 3 0 82 13 39

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 55 27 10 2 5 1 0 83 7 350
2018 AS-01 56 28 7 0 6 2 0 87 6 85
2018 AS-02 51 28 15 4 2 0 0 79 6 95
2018 AS-03 51 31 11 1 6 0 0 82 7 72
2018 AS-04 53 27 7 7 3 3 0 83 10 30
2018 AS-05 54 27 12 0 7 0 0 80 7 41

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 52 27 11 4 5 0 0 79 9 349
2018 AS-01 51 27 11 5 5 1 0 80 10 84
2018 AS-02 50 24 16 6 4 0 0 74 10 96
2018 AS-03 49 33 8 4 6 0 0 82 10 72
2018 AS-04 50 33 7 3 7 0 0 83 10 30
2018 AS-05 53 25 13 0 10 0 0 78 10 40
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 25 40 16 9 6 0 5 68 15 103
2018 AS-02 17 17 25 0 42 0 0 33 42 12
2018 AS-03 17 46 13 17 0 0 8 68 18 24
2018 AS-04 29 64 7 0 0 0 0 93 0 14
2018 AS-05 15 31 31 12 4 0 8 50 17 26

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 25 39 18 8 8 3 0 66 16 351
2018 AS-01 27 38 19 5 8 4 0 67 13 85
2018 AS-02 24 42 17 7 7 1 1 68 15 95
2018 AS-03 30 34 18 10 4 4 0 67 14 73
2018 AS-04 23 47 20 7 3 0 0 70 10 30
2018 AS-05 20 32 17 10 20 2 0 53 30 41

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 26 35 21 7 8 2 0 62 16 350
2018 AS-01 31 32 21 5 11 1 0 63 15 85
2018 AS-02 25 39 19 8 8 0 0 64 17 95
2018 AS-03 26 36 22 8 4 4 0 64 13 73
2018 AS-04 31 34 24 7 3 0 0 66 10 29
2018 AS-05 20 29 20 12 17 2 0 50 30 41

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 19 32 21 14 9 4 0 54 24 348
2018 AS-01 20 30 24 8 11 7 0 54 21 84
2018 AS-02 22 29 23 15 7 3 0 53 23 94
2018 AS-03 19 33 19 16 5 7 0 56 24 73
2018 AS-04 20 40 17 17 7 0 0 60 23 30
2018 AS-05 13 33 13 23 20 0 0 45 43 40

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 18 34 19 15 11 2 0 54 27 348
2018 AS-01 20 35 17 11 12 5 0 58 24 83
2018 AS-02 21 32 18 18 11 1 0 53 29 95
2018 AS-03 14 36 18 19 8 4 0 52 29 72
2018 AS-04 20 33 23 13 10 0 0 53 23 30
2018 AS-05 15 22 27 10 27 0 0 37 37 41
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 21 45 18 11 4 1 0 67 15 349
2018 AS-01 24 46 13 10 4 4 0 73 14 84
2018 AS-02 21 39 25 11 4 0 0 60 15 95
2018 AS-03 22 47 14 12 4 1 0 69 17 73
2018 AS-04 17 57 17 7 3 0 0 73 10 30
2018 AS-05 20 40 15 18 8 0 0 60 25 40

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 30 35 16 12 5 2 1 67 17 350
2018 AS-01 31 32 18 8 6 5 0 66 15 84
2018 AS-02 28 29 19 15 5 1 2 60 21 95
2018 AS-03 27 42 10 14 5 1 0 71 19 73
2018 AS-04 27 37 17 13 3 3 0 66 17 30
2018 AS-05 27 39 15 12 7 0 0 66 20 41

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 28 37 20 9 6 1 0 65 15 349
2018 AS-01 29 39 14 10 6 2 0 69 16 83
2018 AS-02 27 30 27 10 4 1 0 58 15 96
2018 AS-03 28 42 15 8 7 0 0 69 15 72
2018 AS-04 27 33 20 17 3 0 0 60 20 30
2018 AS-05 24 41 17 2 15 0 0 66 17 41

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 17 25 19 16 14 9 1 46 33 350
2018 AS-01 15 26 13 15 14 14 1 49 35 84
2018 AS-02 17 27 21 18 13 5 0 46 32 96
2018 AS-03 21 22 27 10 18 1 1 44 28 73
2018 AS-04 20 17 13 27 17 7 0 39 46 30
2018 AS-05 17 17 20 12 17 12 5 41 35 41

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 21 36 17 13 10 3 0 59 24 349
2018 AS-01 21 33 15 14 8 7 0 59 24 84
2018 AS-02 20 41 13 15 12 0 0 61 26 95
2018 AS-03 24 29 21 15 8 3 0 54 24 72
2018 AS-04 20 47 17 13 3 0 0 67 17 30
2018 AS-05 20 32 24 5 20 0 0 51 24 41

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 18 25 19 20 15 2 1 45 36 351
2018 AS-01 17 26 17 19 15 6 0 46 37 84
2018 AS-02 16 29 19 17 17 1 2 46 34 96
2018 AS-03 18 25 21 23 12 1 0 43 36 73
2018 AS-04 13 27 13 33 10 0 3 41 45 30
2018 AS-05 22 15 20 20 24 0 0 37 44 41

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 19 41 23 8 5 4 0 64 13 351
2018 AS-01 14 35 30 7 7 7 0 53 15 84
2018 AS-02 21 38 24 13 3 2 0 60 16 96
2018 AS-03 19 42 23 7 4 4 0 64 11 73
2018 AS-04 17 50 13 7 7 7 0 71 14 30
2018 AS-05 22 51 17 5 5 0 0 73 10 41

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 43 34 12 6 3 2 0 78 9 348
2018 AS-01 49 29 11 8 0 2 0 81 8 85
2018 AS-02 40 38 17 3 2 0 0 77 5 93
2018 AS-03 44 32 12 7 4 1 0 76 11 73
2018 AS-04 33 30 13 13 7 3 0 66 21 30
2018 AS-05 38 35 10 8 8 3 0 74 15 40

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 42 38 11 5 4 1 0 81 8 349
2018 AS-01 38 42 12 2 4 2 0 82 6 85
2018 AS-02 39 43 14 3 1 0 0 82 4 94
2018 AS-03 42 36 12 5 4 0 0 78 10 73
2018 AS-04 47 30 7 7 10 0 0 77 17 30
2018 AS-05 43 35 5 10 8 0 0 78 18 40

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 44 38 10 3 3 1 0 83 7 351
2018 AS-01 46 34 11 4 4 1 1 82 7 85
2018 AS-02 41 44 11 2 1 1 0 86 3 95
2018 AS-03 44 38 11 3 4 0 0 82 7 73
2018 AS-04 40 43 10 7 0 0 0 83 7 30
2018 AS-05 41 32 12 5 10 0 0 73 15 41

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 33 35 15 9 7 1 0 68 16 350
2018 AS-01 38 35 11 8 7 1 0 73 16 84
2018 AS-02 27 38 21 8 5 1 0 65 14 96
2018 AS-03 35 32 18 11 4 0 0 67 15 72
2018 AS-04 37 33 13 10 7 0 0 70 17 30
2018 AS-05 29 32 12 10 17 0 0 61 27 41

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 32 34 17 11 5 1 0 66 16 351
2018 AS-01 36 33 9 12 8 1 0 70 20 85
2018 AS-02 27 40 20 8 3 2 0 68 12 96
2018 AS-03 33 30 21 14 3 0 0 63 16 73
2018 AS-04 31 34 24 10 0 0 0 66 10 29
2018 AS-05 32 27 20 7 15 0 0 59 22 41

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 32 23 18 14 9 4 1 57 24 351
2018 AS-01 34 22 14 16 8 5 0 59 26 85
2018 AS-02 28 25 20 16 4 7 0 57 21 96
2018 AS-03 36 25 17 8 10 4 0 64 19 72
2018 AS-04 33 23 13 17 10 0 3 59 28 30
2018 AS-05 27 24 17 12 17 0 2 53 30 41
Top of Page

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 AS 37 25 39 350
2018 AS-01 40 27 33 85
2018 AS-02 38 24 37 94
2018 AS-03 33 26 41 73
2018 AS-04 30 20 50 30
2018 AS-05 39 24 37 41

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 AS 11 40 36 2 6 5 129
2018 AS-01 6 38 32 6 9 9 34
2018 AS-02 8 47 39 0 0 6 36
2018 AS-03 13 42 29 0 13 4 24
2018 AS-05 25 25 44 0 0 6 16
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 AS 17 83 351
2018 AS-01 21 79 85
2018 AS-02 15 85 96
2018 AS-03 16 84 73
2018 AS-04 23 77 30
2018 AS-05 13 88 40

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 AS 60 58
2018 AS-01 56 18
2018 AS-03 58 12

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 AS 59 58
2018 AS-01 72 18
2018 AS-02 50 14
2018 AS-03 58 12

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 AS 14 58

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 AS 0 58
2018 AS-01 0 18
2018 AS-02 0 14
2018 AS-03 0 12

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 AS 40 58
2018 AS-01 50 18
2018 AS-02 36 14

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 AS 34 58
2018 AS-01 44 18
2018 AS-02 36 14

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 AS 50 58
2018 AS-01 44 18
2018 AS-02 57 14
2018 AS-03 50 12

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 AS 40 58
2018 AS-01 44 18
2018 AS-02 43 14

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 AS 26 58

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 AS 53 58
2018 AS-01 50 18
2018 AS-02 57 14
2018 AS-03 50 12

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 AS 28 58

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 AS 9 58
2018 AS-03 0 12

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 AS 9 58

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 AS 36 58
2018 AS-01 39 18
2018 AS-02 36 14

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 AS 14 58

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 AS 21 58
2018 AS-02 0 14

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 AS 59 58
2018 AS-01 44 18
2018 AS-02 36 14

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 AS 38 58
2018 AS-01 28 18
2018 AS-02 36 14
2018 AS-03 50 12

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 AS 9 58
2018 AS-02 0 14
2018 AS-03 0 12

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 AS 0 58
2018 AS-01 0 18
2018 AS-02 0 14
2018 AS-03 0 12

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 AS 28 58
2018 AS-01 33 18
2018 AS-02 43 14
2018 AS-03 0 12

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 AS 12 58
2018 AS-02 0 14

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 AS 22 58
2018 AS-01 39 18

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 AS 21 58
2018 AS-01 28 18
2018 AS-02 36 14
2018 AS-03 0 12

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 AS 24 58
2018 AS-03 42 12

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 AS 9 58
2018 AS-03 0 12

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 AS 14 58
2018 AS-03 0 12

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 AS 12 58
2018 AS-02 0 14

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 AS 17 58

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 AS 9 58

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 AS 9 58

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 AS 26 58
2018 AS-03 50 12

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 AS 10 58

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 AS 43 58
2018 AS-01 39 18
2018 AS-02 57 14
2018 AS-03 42 12

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 AS 48 58
2018 AS-01 50 18
2018 AS-02 50 14
2018 AS-03 50 12

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 AS 16 58
2018 AS-01 33 18
2018 AS-02 0 14

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 13 21 21 9 9 21 6 47 24 349
2018 AS-01 13 19 16 10 13 25 4 46 32 83
2018 AS-02 12 19 29 5 8 20 6 41 19 95
2018 AS-03 11 19 15 14 8 23 10 45 33 73
2018 AS-04 17 33 23 13 3 10 0 56 19 30
2018 AS-05 15 22 20 5 12 22 5 50 23 41

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 27 33 18 7 5 8 1 67 14 347
2018 AS-01 25 31 18 6 10 10 0 63 17 83
2018 AS-02 28 30 24 5 4 8 0 64 10 96
2018 AS-03 29 29 16 10 4 10 3 66 16 70
2018 AS-04 27 47 7 13 0 7 0 79 14 30
2018 AS-05 20 41 17 7 7 5 2 66 16 41
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 AS 8 92 351
2018 AS-01 7 93 85
2018 AS-02 6 94 95
2018 AS-05 12 88 41
2018 AS-06 0 100 10

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 AS 44 27

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 AS 0 27

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 AS 19 27

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 AS 48 27

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 AS 41 27

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 AS 19 27

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 AS 22 27

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 AS 0 27

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 AS 0 27

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 AS 0 27

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 AS 0 27

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 AS 19 27

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 AS 37 27

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 AS 0 27

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 AS 59 27

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 AS 0 27

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 AS 0 27

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 AS 22 27

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 AS 41 27

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 AS 70 27

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 AS 0 27

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 AS 22 27

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 17 17 27 7 4 22 5 47 16 347
2018 AS-01 19 14 27 7 6 24 4 45 18 85
2018 AS-02 17 13 33 10 3 19 5 39 17 94
2018 AS-03 17 13 27 8 3 24 8 44 17 71
2018 AS-04 17 30 30 7 3 13 0 54 12 30
2018 AS-05 10 15 20 3 10 33 10 43 22 40

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 26 28 23 7 5 8 2 61 13 349
2018 AS-01 26 28 20 8 5 9 4 62 15 85
2018 AS-02 29 22 31 7 4 6 0 55 12 95
2018 AS-03 30 25 27 4 4 8 1 61 9 71
2018 AS-04 23 40 10 20 0 7 0 68 21 30
2018 AS-05 17 29 20 2 12 12 7 58 18 41
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 15 21 29 14 20 0 1 37 34 351
2018 AS-01 18 19 26 12 20 1 4 39 34 84
2018 AS-02 13 22 29 16 21 0 0 34 36 96
2018 AS-03 16 29 30 14 11 0 0 45 25 73
2018 AS-04 17 13 27 10 33 0 0 30 43 30
2018 AS-05 2 15 41 10 32 0 0 17 41 41

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 17 30 27 11 14 0 1 48 25 350
2018 AS-01 19 33 25 6 15 0 1 53 22 84
2018 AS-02 13 35 29 9 14 0 0 48 23 96
2018 AS-03 23 30 27 12 7 0 0 53 19 73
2018 AS-04 17 21 38 10 14 0 0 38 24 29
2018 AS-05 10 17 29 20 24 0 0 27 44 41

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 18 38 23 13 7 1 1 56 21 349
2018 AS-01 15 45 24 7 7 1 1 61 14 85
2018 AS-02 21 39 23 12 4 1 0 61 16 95
2018 AS-03 22 38 19 15 6 0 0 60 21 72
2018 AS-04 17 31 24 17 10 0 0 48 28 29
2018 AS-05 7 32 24 27 10 0 0 39 37 41

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 19 25 25 16 13 1 1 45 30 351
2018 AS-01 22 29 22 8 13 4 1 54 22 85
2018 AS-02 16 25 27 14 17 0 1 41 31 95
2018 AS-03 26 23 21 16 12 0 1 50 29 73
2018 AS-04 17 20 30 27 7 0 0 37 33 30
2018 AS-05 10 22 29 20 20 0 0 32 39 41

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 46 23 11 7 4 0 8 76 12 350
2018 AS-01 48 19 7 4 7 0 15 79 13 85
2018 AS-02 49 24 12 5 3 0 6 79 9 95
2018 AS-03 55 23 8 5 3 0 5 83 9 73
2018 AS-04 33 33 13 10 3 0 7 71 14 30
2018 AS-05 28 30 18 20 0 0 5 61 21 40

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 33 26 20 10 9 0 1 60 19 350
2018 AS-01 34 29 8 8 14 1 5 68 24 85
2018 AS-02 33 27 23 9 7 0 0 60 17 95
2018 AS-03 42 19 25 8 4 0 1 63 13 73
2018 AS-04 34 24 24 10 7 0 0 59 17 29
2018 AS-05 20 27 24 17 12 0 0 46 29 41

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 24 35 26 8 4 1 2 61 12 349
2018 AS-01 21 35 27 6 2 4 5 61 9 82
2018 AS-02 25 31 31 5 5 1 1 57 11 96
2018 AS-03 22 45 25 4 3 0 1 68 7 73
2018 AS-04 27 23 40 7 3 0 0 50 10 30
2018 AS-05 22 37 15 17 7 0 2 60 25 41

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 17 31 29 15 6 1 1 49 21 350
2018 AS-01 20 33 25 14 4 2 1 55 19 83
2018 AS-02 19 27 29 16 8 0 1 46 24 96
2018 AS-03 15 41 27 11 4 1 0 57 15 73
2018 AS-04 13 17 47 20 3 0 0 30 23 30
2018 AS-05 7 34 29 20 10 0 0 41 29 41

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 22 30 28 11 7 1 1 53 19 349
2018 AS-01 24 34 19 13 5 2 2 61 19 83
2018 AS-02 20 21 38 9 9 0 2 42 19 95
2018 AS-03 23 40 22 10 4 1 0 64 14 73
2018 AS-04 17 33 30 10 10 0 0 50 20 30
2018 AS-05 17 29 24 17 12 0 0 46 29 41

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 22 29 26 12 7 1 3 53 20 349
2018 AS-01 25 27 22 13 6 2 5 56 21 83
2018 AS-02 18 31 31 12 7 0 2 49 19 95
2018 AS-03 26 29 25 12 7 1 0 56 19 73
2018 AS-04 20 27 33 13 7 0 0 47 20 30
2018 AS-05 17 24 27 15 15 0 2 43 30 41

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 48 25 15 3 5 1 2 76 8 344
2018 AS-01 50 24 9 6 5 4 2 79 12 82
2018 AS-02 44 24 18 4 6 0 3 70 11 93
2018 AS-03 56 22 15 4 3 0 0 78 7 73
2018 AS-04 47 30 20 0 0 0 3 79 0 30
2018 AS-05 38 33 20 0 10 0 0 70 10 40

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 65 15 10 2 3 1 4 84 5 347
2018 AS-01 64 12 6 5 6 2 5 82 12 83
2018 AS-02 65 18 8 3 1 0 5 87 4 96
2018 AS-03 71 14 8 0 1 1 4 90 1 73
2018 AS-04 62 17 17 3 0 0 0 79 3 29
2018 AS-05 51 15 21 0 5 3 5 72 6 39

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 61 17 8 3 6 1 4 83 9 349
2018 AS-01 59 14 7 2 6 2 8 82 9 83
2018 AS-02 57 21 9 5 4 0 3 80 10 95
2018 AS-03 66 16 5 1 8 0 3 85 10 73
2018 AS-04 63 17 17 3 0 0 0 80 3 30
2018 AS-05 61 20 5 0 10 2 2 85 10 41

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 54 27 11 3 3 1 1 83 6 350
2018 AS-01 54 27 10 2 2 1 4 85 5 84
2018 AS-02 51 30 7 6 4 1 0 82 11 96
2018 AS-03 56 29 10 3 3 0 0 85 5 73
2018 AS-04 62 14 21 0 3 0 0 76 3 29
2018 AS-05 51 29 15 2 0 0 2 83 3 41

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 56 20 11 7 4 1 1 77 11 348
2018 AS-01 57 20 5 7 6 1 4 81 14 83
2018 AS-02 54 19 16 7 3 1 0 74 11 96
2018 AS-03 56 23 11 4 5 0 0 79 10 73
2018 AS-04 57 21 11 7 0 4 0 81 7 28
2018 AS-05 51 15 17 12 5 0 0 66 17 41

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 51 15 4 3 1 0 26 89 5 345
2018 AS-01 57 5 1 2 1 1 32 93 5 82
2018 AS-02 55 10 4 2 0 0 28 91 3 96
2018 AS-03 49 13 4 3 1 0 30 88 6 70
2018 AS-04 48 28 7 3 0 0 14 88 4 29
2018 AS-05 39 27 12 7 2 0 12 75 11 41

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 58 22 8 3 1 0 8 88 3 348
2018 AS-01 60 12 10 1 1 1 14 86 3 83
2018 AS-02 53 28 8 2 1 0 7 88 3 96
2018 AS-03 64 21 6 3 0 0 7 91 3 72
2018 AS-04 69 21 3 0 0 0 7 96 0 29
2018 AS-05 51 27 12 7 0 0 2 80 8 41

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 65 15 9 4 5 1 1 81 9 347
2018 AS-01 60 14 7 5 11 1 2 77 16 84
2018 AS-02 56 22 17 3 2 0 0 78 5 96
2018 AS-03 68 14 4 7 6 0 1 83 13 71
2018 AS-04 72 10 7 3 3 0 3 86 7 29
2018 AS-05 68 13 13 3 5 0 0 80 8 40

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 47 28 15 7 3 1 1 76 9 349
2018 AS-01 46 23 14 7 6 1 2 72 14 84
2018 AS-02 48 28 13 7 2 0 1 78 10 95
2018 AS-03 45 33 10 10 1 1 0 79 11 73
2018 AS-04 41 38 17 3 0 0 0 79 3 29
2018 AS-05 46 22 24 5 2 0 0 68 7 41

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 13 34 37 10 6 0 0 48 15 352
2018 AS-01 16 35 33 7 8 0 0 52 15 85
2018 AS-02 8 39 35 11 6 0 0 47 18 97
2018 AS-03 19 33 38 7 3 0 0 53 10 72
2018 AS-04 13 30 47 7 3 0 0 43 10 30
2018 AS-05 2 27 39 22 7 0 2 30 30 41

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 10 18 40 23 9 0 1 32 28 348
2018 AS-01 12 17 34 24 11 0 1 36 30 82
2018 AS-02 10 16 43 27 3 0 1 31 26 96
2018 AS-03 7 14 40 28 11 0 0 39 21 72
2018 AS-04 7 23 40 17 13 0 0 30 30 30
2018 AS-05 12 22 44 12 10 0 0 22 34 41

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 30 46 16 3 3 2 0 77 6 347
2018 AS-01 32 44 15 2 5 2 0 77 7 85
2018 AS-02 31 39 22 4 2 2 0 71 7 93
2018 AS-03 23 52 15 3 3 4 0 78 6 71
2018 AS-04 37 50 10 3 0 0 0 87 3 30
2018 AS-05 29 49 12 5 2 2 0 80 8 41

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 22 39 18 12 7 2 0 62 19 348
2018 AS-01 23 44 14 12 5 2 0 68 17 84
2018 AS-02 24 33 22 9 9 2 0 58 19 95
2018 AS-03 18 41 17 11 8 4 0 62 21 71
2018 AS-04 33 27 23 7 10 0 0 60 17 30
2018 AS-05 22 37 17 20 5 0 0 59 24 41
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 22 27 26 11 13 1 1 22 78 351
2018 AS-01 26 27 24 11 9 1 2 27 73 85
2018 AS-02 21 25 30 8 15 0 1 21 79 96
2018 AS-03 17 28 31 14 10 1 0 17 83 72
2018 AS-04 30 20 17 10 20 0 3 31 69 30
2018 AS-05 17 29 20 12 22 0 0 17 83 41

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 AS 23 269
2018 AS-01 28 60
2018 AS-02 20 75
2018 AS-03 22 59
2018 AS-04 25 20
2018 AS-05 26 34

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 AS 32 269
2018 AS-01 32 60
2018 AS-02 29 75
2018 AS-03 32 59
2018 AS-04 25 20
2018 AS-05 41 34

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 AS 18 269
2018 AS-01 17 60
2018 AS-02 20 75
2018 AS-03 20 59
2018 AS-04 30 20
2018 AS-05 6 34

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 AS 51 269
2018 AS-01 50 60
2018 AS-02 49 75
2018 AS-03 53 59
2018 AS-04 50 20
2018 AS-05 56 34

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 AS 5 269
2018 AS-01 3 60
2018 AS-02 5 75
2018 AS-03 2 59
2018 AS-04 0 20
2018 AS-05 12 34

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 AS 28 269
2018 AS-01 33 60
2018 AS-02 20 75
2018 AS-03 25 59
2018 AS-04 30 20
2018 AS-05 35 34

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 AS 29 269
2018 AS-01 27 60
2018 AS-02 32 75
2018 AS-03 31 59
2018 AS-04 25 20
2018 AS-05 18 34

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 AS 3 40 24 9 7 17 260
2018 AS-01 2 42 25 10 3 17 59
2018 AS-02 4 38 22 11 9 16 74
2018 AS-03 0 47 27 9 5 11 55
2018 AS-04 10 30 25 5 5 25 20
2018 AS-05 6 22 31 3 13 25 32

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 AS 29 71 268
2018 AS-01 28 72 60
2018 AS-02 26 74 74
2018 AS-03 36 64 59
2018 AS-04 40 60 20
2018 AS-05 24 76 34

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 10 23 15 16 26 1 9 37 47 268
2018 AS-01 8 23 22 12 27 0 8 35 42 60
2018 AS-02 8 32 9 16 25 0 9 44 46 75
2018 AS-03 14 16 12 28 19 3 9 33 53 58
2018 AS-04 10 20 20 10 35 0 5 32 47 20
2018 AS-05 9 26 9 12 35 0 9 39 52 34

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 3 9 14 20 48 1 5 13 73 266
2018 AS-01 2 8 19 17 49 3 2 11 70 59
2018 AS-02 1 14 8 26 47 0 4 15 76 74
2018 AS-03 3 7 10 19 52 2 7 11 77 58
2018 AS-04 0 10 15 25 50 0 0 10 75 20
2018 AS-05 6 12 18 18 41 0 6 19 63 34

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 34 16 18 11 15 1 6 53 27 351
2018 AS-01 41 15 14 8 15 0 6 60 25 85
2018 AS-02 27 16 21 11 18 0 7 47 31 95
2018 AS-03 38 15 18 14 10 3 3 57 25 73
2018 AS-04 27 10 20 17 23 0 3 38 41 30
2018 AS-05 27 24 22 5 15 0 7 55 21 41
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