2018 Public Service Employee Survey Results for Natural Resources Canada by Question 81. In total, how many years have you been working in your current department or agency?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	26	48	11	10	3	0	1	75	14	780
2018	3 to 10 years in current department or agency	27	43	11	12	5	0	1	71	18	783
2018	11 to 20 years in current department or agency	25	43	14	13	4	0	1	68	17	687
2018	More than 20 years in current department or agency	28	45	12	8	5	1	1	74	14	375
2017	Less than 3 years in current department or agency	34	41	10	10	4	1	1	76	14	674
2017	3 to 10 years in current department or agency	29	40	13	11	7	0	0	69	18	830
2017	11 to 20 years in current department or agency	27	41	15	10	6	0	0	68	16	742
2017	More than 20 years in current department or agency	30	42	15	7	5	0	2	73	12	404
2014	Less than 3 years in current department or agency	31	37	13	13	5	0	0	69	18	382
2014	3 to 10 years in current department or agency	26	35	15	16	8	0	0	61	23	1208
2014	11 to 20 years in current department or agency	21	41	15	14	8	0	1	63	22	745
2014	More than 20 years in current department or agency	28	43	12	10	5	0	1	72	15	569

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	46	36	8	8	2	82	10	778
2018	3 to 10 years in current department or agency	43	39	9	6	3	82	9	779
2018	11 to 20 years in current department or agency	43	39	11	4	2	83	6	685
2018	More than 20 years in current department or agency	53	36	6	3	1	90	4	375
2017	Less than 3 years in current department or agency	45	38	7	6	3	84	9	673
2017	3 to 10 years in current department or agency	46	38	7	5	3	85	9	831
2017	11 to 20 years in current department or agency	43	40	8	5	3	83	8	745
2017	More than 20 years in current department or agency	50	36	7	6	1	86	7	404
2014	Less than 3 years in current department or agency	43	41	7	5	4	84	9	382
2014	3 to 10 years in current department or agency	40	40	9	8	3	80	11	1209
2014	11 to 20 years in current department or agency	37	44	11	6	2	82	8	747
2014	More than 20 years in current department or agency	49	35	8	6	2	84	8	570

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	48	39	7	5	2	87	7	776
2018	3 to 10 years in current department or agency	47	38	6	6	2	86	8	780
2018	11 to 20 years in current department or agency	46	40	6	4	3	87	7	681
2018	More than 20 years in current department or agency	54	35	4	3	2	90	5	372
2017	Less than 3 years in current department or agency	50	37	5	5	2	88	7	673
2017	3 to 10 years in current department or agency	52	36	4	5	3	89	7	829
2017	11 to 20 years in current department or agency	49	38	5	5	2	87	8	743
2017	More than 20 years in current department or agency	55	32	6	5	1	88	6	404
2014	Less than 3 years in current department or agency	49	39	5	6	1	87	7	382
2014	3 to 10 years in current department or agency	46	36	6	7	4	82	11	1209
2014	11 to 20 years in current department or agency	44	42	7	4	3	86	7	747
2014	More than 20 years in current department or agency	52	33	8	5	2	85	7	568

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	49	32	8	7	3	1	0	82	10	779
2018	3 to 10 years in current department or agency	43	31	11	9	6	0	1	74	15	783
2018	11 to 20 years in current department or agency	40	38	10	8	4	0	0	77	12	686
2018	More than 20 years in current department or agency	43	33	9	5	6	0	2	79	12	374
2017	Less than 3 years in current department or agency	54	29	6	6	4	1	1	84	10	672
2017	3 to 10 years in current department or agency	41	32	11	9	6	0	1	73	16	830
2017	11 to 20 years in current department or agency	40	34	12	7	6	0	0	74	14	743
2017	More than 20 years in current department or agency	47	33	9	5	5	0	1	80	10	402
2014	Less than 3 years in current department or agency	44	31	12	9	4	0	1	75	13	382
2014	3 to 10 years in current department or agency	38	33	13	8	6	0	1	73	14	1208
2014	11 to 20 years in current department or agency	37	35	13	8	5	1	1	73	13	746
2014	More than 20 years in current department or agency	40	34	12	10	3	1	1	75	12	570

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	40	40	10	8	2	80	10	777
2018	3 to 10 years in current department or agency	36	39	12	8	5	75	13	782
2018	11 to 20 years in current department or agency	31	47	12	6	4	78	9	683
2018	More than 20 years in current department or agency	44	40	8	4	4	85	7	371
2017	Less than 3 years in current department or agency	39	44	8	7	2	83	9	672
2017	3 to 10 years in current department or agency	35	44	10	7	4	79	11	830
2017	11 to 20 years in current department or agency	30	46	12	8	4	76	11	746
2017	More than 20 years in current department or agency	39	42	9	6	3	82	9	404
2014	Less than 3 years in current department or agency	36	44	7	10	3	80	13	382
2014	3 to 10 years in current department or agency	28	45	12	9	6	74	15	1209
2014	11 to 20 years in current department or agency	26	47	13	10	4	74	14	746
2014	More than 20 years in current department or agency	36	43	10	8	4	79	11	570

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	36	37	13	8	4	1	0	74	13	778
2018	3 to 10 years in current department or agency	27	32	15	14	11	0	0	60	25	782
2018	11 to 20 years in current department or agency	24	33	18	16	9	0	0	57	25	686
2018	More than 20 years in current department or agency	25	35	16	11	13	0	0	60	24	373
2017	Less than 3 years in current department or agency	40	38	11	7	3	1	0	78	10	674
2017	3 to 10 years in current department or agency	26	37	16	13	8	0	0	63	21	829
2017	11 to 20 years in current department or agency	24	33	17	15	11	0	0	57	26	744
2017	More than 20 years in current department or agency	24	37	16	13	9	0	0	62	22	403
2014	Less than 3 years in current department or agency	34	38	12	10	4	1	1	73	14	382
2014	3 to 10 years in current department or agency	22	35	17	15	11	0	0	58	26	1208
2014	11 to 20 years in current department or agency	16	37	16	17	13	0	0	53	31	746
2014	More than 20 years in current department or agency	23	36	19	11	10	0	0	60	22	569

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	28	43	12	12	4	1	71	17	778
2018	3 to 10 years in current department or agency	29	41	10	13	7	0	70	20	785
2018	11 to 20 years in current department or agency	27	40	14	13	5	0	68	19	689
2018	More than 20 years in current department or agency	34	42	12	8	4	0	76	12	374
2017	Less than 3 years in current department or agency	33	41	11	10	4	0	74	14	672
2017	3 to 10 years in current department or agency	28	40	13	13	6	0	68	19	829
2017	11 to 20 years in current department or agency	29	39	11	13	8	0	68	21	745
2017	More than 20 years in current department or agency	34	45	10	6	4	0	80	10	403

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	42	43	9	6	1	0	85	7	778
2018	3 to 10 years in current department or agency	42	41	9	6	2	0	83	8	788
2018	11 to 20 years in current department or agency	38	42	12	5	2	0	80	7	686
2018	More than 20 years in current department or agency	39	41	13	4	2	0	81	7	371
2017	Less than 3 years in current department or agency	48	35	9	6	1	1	83	7	672
2017	3 to 10 years in current department or agency	40	41	9	6	5	0	80	11	829
2017	11 to 20 years in current department or agency	37	39	11	7	4	1	77	12	745
2017	More than 20 years in current department or agency	41	39	10	7	2	0	81	9	404
2014	Less than 3 years in current department or agency	41	43	8	5	3	1	84	7	381
2014	3 to 10 years in current department or agency	37	41	11	6	4	0	79	10	1209
2014	11 to 20 years in current department or agency	36	40	14	7	3	1	77	10	745
2014	More than 20 years in current department or agency	40	37	12	8	2	1	78	10	570

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	40	38	10	7	4	78	11	779
2018	3 to 10 years in current department or agency	31	35	12	12	9	67	21	787
2018	11 to 20 years in current department or agency	28	37	15	12	7	65	20	683
2018	More than 20 years in current department or agency	27	41	13	10	9	68	19	372
2017	Less than 3 years in current department or agency	44	36	10	6	3	81	9	674
2017	3 to 10 years in current department or agency	30	39	11	11	8	70	19	827
2017	11 to 20 years in current department or agency	26	35	15	14	9	62	23	745
2017	More than 20 years in current department or agency	28	38	13	11	9	67	20	403

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	48	36	10	3	2	85	5	773
2018	3 to 10 years in current department or agency	50	34	10	4	2	84	6	780
2018	11 to 20 years in current department or agency	50	36	11	2	1	86	3	684
2018	More than 20 years in current department or agency	62	30	5	2	1	92	4	366
2017	Less than 3 years in current department or agency	53	32	11	3	0	86	4	672
2017	3 to 10 years in current department or agency	52	36	8	3	2	88	4	825
2017	11 to 20 years in current department or agency	50	36	9	3	2	86	5	744
2017	More than 20 years in current department or agency	59	33	5	1	1	93	2	403
2014	Less than 3 years in current department or agency	61	29	6	3	1	90	4	382
2014	3 to 10 years in current department or agency	55	32	8	3	2	87	5	1208
2014	11 to 20 years in current department or agency	57	31	7	2	1	89	3	746
2014	More than 20 years in current department or agency	64	26	6	3	1	91	3	569

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	37	38	13	8	3	1	0	76	11	774
2018	3 to 10 years in current department or agency	29	41	13	10	7	0	0	69	17	784
2018	11 to 20 years in current department or agency	29	41	13	11	6	0	0	70	17	684
2018	More than 20 years in current department or agency	33	36	12	13	6	0	0	70	19	371
2017	Less than 3 years in current department or agency	40	39	11	8	2	1	0	79	10	672
2017	3 to 10 years in current department or agency	32	40	11	10	7	0	0	72	17	824
2017	11 to 20 years in current department or agency	29	41	12	11	6	0	0	71	17	741
2017	More than 20 years in current department or agency	34	41	9	9	6	0	0	76	15	403
2014	Less than 3 years in current department or agency	29	44	12	7	7	0	1	74	15	382
2014	3 to 10 years in current department or agency	23	42	14	13	9	0	0	65	21	1208
2014	11 to 20 years in current department or agency	20	44	15	12	9	0	0	64	21	745
2014	More than 20 years in current department or agency	26	44	10	14	6	0	0	70	20	570

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	44	35	12	7	3	78	10	775
2018	3 to 10 years in current department or agency	39	33	15	8	5	72	13	785
2018	11 to 20 years in current department or agency	35	36	16	9	5	71	13	681
2018	More than 20 years in current department or agency	41	33	14	7	5	74	12	372
2017	Less than 3 years in current department or agency	51	32	8	7	2	84	8	670
2017	3 to 10 years in current department or agency	38	36	12	7	6	74	14	824
2017	11 to 20 years in current department or agency	33	37	13	10	6	71	16	742
2017	More than 20 years in current department or agency	44	33	13	6	4	77	11	404
2014	Less than 3 years in current department or agency	44	30	13	7	6	74	12	382
2014	3 to 10 years in current department or agency	32	37	13	11	6	69	17	1209
2014	11 to 20 years in current department or agency	28	38	13	14	7	66	21	746
2014	More than 20 years in current department or agency	36	37	11	10	5	74	15	570

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	35	39	14	8	2	0	2	75	10	778
2018	3 to 10 years in current department or agency	27	37	16	13	7	0	1	64	20	785
2018	11 to 20 years in current department or agency	26	33	19	14	7	1	0	60	21	682
2018	More than 20 years in current department or agency	25	35	18	13	7	0	1	61	20	370
2017	Less than 3 years in current department or agency	42	36	11	7	2	1	1	80	9	672
2017	3 to 10 years in current department or agency	29	39	15	12	6	0	0	68	17	826
2017	11 to 20 years in current department or agency	26	37	16	13	6	1	1	65	19	743
2017	More than 20 years in current department or agency	28	37	14	14	6	0	2	65	20	404
2014	Less than 3 years in current department or agency	37	38	13	6	4	0	1	76	11	382
2014	3 to 10 years in current department or agency	26	37	16	13	6	1	1	65	19	1209
2014	11 to 20 years in current department or agency	23	35	17	14	8	1	1	59	23	746
2014	More than 20 years in current department or agency	27	34	16	15	7	1	1	61	22	569

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	46	36	11	6	2	82	7	777
2018	3 to 10 years in current department or agency	40	39	11	7	3	79	10	785
2018	11 to 20 years in current department or agency	37	42	14	4	3	79	7	685
2018	More than 20 years in current department or agency	47	39	9	4	2	86	6	373
2017	Less than 3 years in current department or agency	50	35	8	5	2	85	7	672
2017	3 to 10 years in current department or agency	41	40	9	6	3	82	9	826
2017	11 to 20 years in current department or agency	37	42	12	7	3	78	9	740
2017	More than 20 years in current department or agency	44	40	9	4	3	84	7	403
2014	Less than 3 years in current department or agency	47	37	7	6	3	84	9	382
2014	3 to 10 years in current department or agency	37	39	12	8	3	77	11	1209
2014	11 to 20 years in current department or agency	34	43	13	7	2	77	9	746
2014	More than 20 years in current department or agency	41	42	8	7	2	83	9	569

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	41	32	16	6	4	0	1	74	10	781
2018	3 to 10 years in current department or agency	25	35	20	12	7	0	0	61	19	786
2018	11 to 20 years in current department or agency	31	32	20	10	6	0	1	64	16	688
2018	More than 20 years in current department or agency	25	35	19	13	7	0	2	61	20	373
2017	Less than 3 years in current department or agency	42	35	14	6	3	0	1	77	9	674
2017	3 to 10 years in current department or agency	27	38	18	11	5	0	1	66	16	829
2017	11 to 20 years in current department or agency	30	36	19	9	5	0	1	67	14	746
2017	More than 20 years in current department or agency	27	35	18	11	7	0	3	64	18	404
2014	Less than 3 years in current department or agency	39	31	15	7	6	1	1	72	12	382
2014	3 to 10 years in current department or agency	28	39	18	10	5	0	1	67	15	1209
2014	11 to 20 years in current department or agency	27	36	18	10	6	1	2	65	17	747
2014	More than 20 years in current department or agency	26	35	17	12	9	0	1	62	21	570

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	6	21	33	27	10	1	2	38	28	775
2018	3 to 10 years in current department or agency	10	22	40	20	6	0	1	26	33	787
2018	11 to 20 years in current department or agency	10	23	41	19	6	0	1	25	33	685
2018	More than 20 years in current department or agency	7	24	39	21	7	1	1	28	32	373
2017	Less than 3 years in current department or agency	5	19	33	23	15	1	5	40	25	673
2017	3 to 10 years in current department or agency	10	24	37	21	5	0	3	27	35	825
2017	11 to 20 years in current department or agency	11	27	36	17	7	0	2	24	39	738
2017	More than 20 years in current department or agency	9	25	40	14	7	0	4	22	36	399
2014	Less than 3 years in current department or agency	6	19	38	22	10	3	2	34	26	380
2014	3 to 10 years in current department or agency	10	26	39	17	6	0	2	24	37	1206
2014	11 to 20 years in current department or agency	11	29	39	14	5	1	2	19	41	744
2014	More than 20 years in current department or agency	10	28	41	14	5	0	2	19	39	569

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	5	13	20	34	21	4	3	59	19	771
2018	3 to 10 years in current department or agency	7	19	30	30	11	1	2	42	27	782
2018	11 to 20 years in current department or agency	8	19	32	26	11	2	2	39	28	677
2018	More than 20 years in current department or agency	9	23	27	25	12	2	2	38	34	374
2017	Less than 3 years in current department or agency	4	11	21	26	27	5	6	59	17	671
2017	3 to 10 years in current department or agency	8	17	31	27	11	2	4	40	26	821
2017	11 to 20 years in current department or agency	9	21	29	23	12	2	4	37	32	740
2017	More than 20 years in current department or agency	9	21	30	22	10	2	6	35	33	399
2014	Less than 3 years in current department or agency	6	16	23	26	19	5	6	50	25	379
2014	3 to 10 years in current department or agency	9	17	31	26	12	2	3	40	27	1203
2014	11 to 20 years in current department or agency	12	21	37	19	7	3	2	27	34	741
2014	More than 20 years in current department or agency	10	25	34	18	8	2	2	27	37	570

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	14	22	29	18	11	3	3	31	38	775
2018	3 to 10 years in current department or agency	19	28	32	15	4	1	1	19	48	781
2018	11 to 20 years in current department or agency	22	26	31	14	4	1	2	18	50	685
2018	More than 20 years in current department or agency	22	31	28	9	5	2	2	15	56	372
2017	Less than 3 years in current department or agency	14	20	27	16	14	4	5	33	37	673
2017	3 to 10 years in current department or agency	21	29	29	12	5	1	3	18	52	825
2017	11 to 20 years in current department or agency	23	28	30	12	3	1	4	16	53	741
2017	More than 20 years in current department or agency	24	28	27	7	7	2	5	15	56	400
2014	Less than 3 years in current department or agency	23	25	27	13	7	2	4	21	51	381
2014	3 to 10 years in current department or agency	28	30	24	11	4	1	2	15	60	1204
2014	11 to 20 years in current department or agency	33	29	24	7	3	2	3	11	64	742
2014	More than 20 years in current department or agency	33	30	23	7	3	1	2	11	65	570

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	9	14	24	29	20	1	2	51	24	774
2018	3 to 10 years in current department or agency	10	19	36	27	7	0	1	34	30	783
2018	11 to 20 years in current department or agency	10	19	37	26	8	0	2	34	29	683
2018	More than 20 years in current department or agency	7	23	31	26	8	1	4	35	32	371
2017	Less than 3 years in current department or agency	8	10	25	28	25	2	4	56	18	671
2017	3 to 10 years in current department or agency	10	20	33	25	9	0	3	35	31	816
2017	11 to 20 years in current department or agency	10	18	35	26	9	0	3	35	29	736
2017	More than 20 years in current department or agency	8	20	35	23	11	0	3	35	28	401
2014	Less than 3 years in current department or agency	7	13	29	29	19	1	2	49	20	379
2014	3 to 10 years in current department or agency	9	19	36	25	7	0	2	33	29	1202
2014	11 to 20 years in current department or agency	10	19	37	23	8	1	3	32	29	741
2014	More than 20 years in current department or agency	8	21	38	24	7	0	2	32	30	566

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	10	17	21	25	19	3	5	48	29	772
2018	3 to 10 years in current department or agency	20	25	31	16	6	0	1	22	46	784
2018	11 to 20 years in current department or agency	19	31	31	11	5	1	3	17	52	686
2018	More than 20 years in current department or agency	21	32	25	12	6	1	2	19	55	372
2017	Less than 3 years in current department or agency	10	12	24	23	23	3	6	50	24	671
2017	3 to 10 years in current department or agency	20	25	30	14	7	1	2	22	46	826
2017	11 to 20 years in current department or agency	23	26	30	14	4	0	2	19	50	741
2017	More than 20 years in current department or agency	21	30	26	13	6	1	3	20	53	399
2014	Less than 3 years in current department or agency	14	16	26	18	16	5	6	38	33	381
2014	3 to 10 years in current department or agency	21	25	30	15	6	1	2	21	48	1204
2014	11 to 20 years in current department or agency	25	31	25	11	4	0	2	16	58	744
2014	More than 20 years in current department or agency	29	31	28	7	4	1	1	11	60	570

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	8	14	22	21	22	7	6	49	26	769
2018	3 to 10 years in current department or agency	10	17	32	27	12	1	2	40	27	783
2018	11 to 20 years in current department or agency	10	16	32	25	12	1	4	39	28	685
2018	More than 20 years in current department or agency	9	18	25	27	16	1	5	45	28	369
2017	Less than 3 years in current department or agency	8	12	20	19	27	7	7	53	23	673
2017	3 to 10 years in current department or agency	11	18	28	24	12	3	4	39	31	825
2017	11 to 20 years in current department or agency	11	18	24	29	11	2	6	43	31	740
2017	More than 20 years in current department or agency	7	17	26	26	14	2	8	44	27	401
2014	Less than 3 years in current department or agency	6	12	19	26	21	7	9	55	22	380
2014	3 to 10 years in current department or agency	9	14	25	30	14	1	6	48	25	1204
2014	11 to 20 years in current department or agency	7	17	27	28	13	2	6	45	26	744
2014	More than 20 years in current department or agency	7	14	29	29	13	2	7	46	23	570

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	11	22	28	19	12	4	4	33	36	776
2018	3 to 10 years in current department or agency	19	26	34	13	5	1	2	19	47	788
2018	11 to 20 years in current department or agency	22	26	33	11	5	2	2	16	49	683
2018	More than 20 years in current department or agency	23	28	31	9	4	3	3	13	54	372
2017	Less than 3 years in current department or agency	11	18	28	17	15	6	6	36	33	671
2017	3 to 10 years in current department or agency	20	26	32	13	6	1	3	19	48	820
2017	11 to 20 years in current department or agency	20	28	29	14	4	2	4	18	51	740
2017	More than 20 years in current department or agency	22	29	32	7	5	2	4	13	53	401
2014	Less than 3 years in current department or agency	19	22	24	16	12	3	4	30	44	381
2014	3 to 10 years in current department or agency	23	28	30	11	5	1	2	16	52	1207
2014	11 to 20 years in current department or agency	28	30	24	9	4	2	3	14	61	744
2014	More than 20 years in current department or agency	29	25	30	9	3	2	2	13	56	570

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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	30	29	14	7	4	11	6	71	13	780
2018	3 to 10 years in current department or agency	21	35	16	12	8	5	3	61	22	784
2018	11 to 20 years in current department or agency	22	32	21	11	7	4	3	58	19	683
2018	More than 20 years in current department or agency	19	37	15	11	9	5	4	62	22	375
2017	Less than 3 years in current department or agency	35	25	11	7	4	10	8	72	14	673
2017	3 to 10 years in current department or agency	24	33	15	10	10	4	3	62	22	831
2017	11 to 20 years in current department or agency	25	32	16	11	8	5	3	61	21	745
2017	More than 20 years in current department or agency	24	36	16	7	9	4	4	65	18	403
2014	Less than 3 years in current department or agency	37	31	8	5	4	8	5	79	11	382
2014	3 to 10 years in current department or agency	29	29	14	11	10	5	3	62	22	1209
2014	11 to 20 years in current department or agency	29	28	17	9	9	5	3	62	20	747
2014	More than 20 years in current department or agency	30	34	14	10	5	5	3	69	16	570

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	50	28	7	9	4	2	0	80	13	781
2018	3 to 10 years in current department or agency	38	28	11	12	9	1	1	67	21	781
2018	11 to 20 years in current department or agency	39	29	14	10	6	1	0	69	17	684
2018	More than 20 years in current department or agency	39	34	7	10	7	1	2	76	17	373
2017	Less than 3 years in current department or agency	53	28	7	6	4	2	0	82	10	673
2017	3 to 10 years in current department or agency	39	31	11	9	8	1	0	71	18	831
2017	11 to 20 years in current department or agency	38	33	10	11	7	1	0	72	18	742
2017	More than 20 years in current department or agency	43	31	9	7	7	2	1	76	15	404
2014	Less than 3 years in current department or agency	47	34	8	7	4	1	0	81	11	382
2014	3 to 10 years in current department or agency	40	31	10	10	8	1	0	71	18	1209
2014	11 to 20 years in current department or agency	38	29	10	11	9	2	0	69	21	747
2014	More than 20 years in current department or agency	44	35	6	9	5	1	0	80	14	570

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	18	18	15	12	6	26	5	52	26	779
2018	3 to 10 years in current department or agency	11	22	21	17	13	13	3	40	35	780
2018	11 to 20 years in current department or agency	12	23	20	17	13	12	3	41	35	684
2018	More than 20 years in current department or agency	10	23	20	13	12	16	6	42	32	371
2017	Less than 3 years in current department or agency	16	17	14	11	6	32	4	52	26	674
2017	3 to 10 years in current department or agency	11	21	17	17	14	17	3	40	39	831
2017	11 to 20 years in current department or agency	10	20	18	19	12	18	3	38	40	740
2017	More than 20 years in current department or agency	8	22	21	15	9	21	5	40	32	402
2014	Less than 3 years in current department or agency	15	20	15	13	7	25	5	50	29	382
2014	3 to 10 years in current department or agency	11	19	20	17	15	15	3	36	40	1206
2014	11 to 20 years in current department or agency	10	20	17	21	13	16	3	37	42	744
2014	More than 20 years in current department or agency	12	22	21	17	7	17	5	43	30	570

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	62	27	5	5	2	0	0	89	6	780
2018	3 to 10 years in current department or agency	43	36	8	8	5	0	0	79	13	782
2018	11 to 20 years in current department or agency	43	37	9	6	3	0	0	81	10	683
2018	More than 20 years in current department or agency	45	38	6	6	4	1	1	84	9	373
2017	Less than 3 years in current department or agency	61	29	4	4	2	0	0	90	6	674
2017	3 to 10 years in current department or agency	41	38	8	8	5	0	0	79	13	829
2017	11 to 20 years in current department or agency	43	37	8	9	3	0	0	80	12	741
2017	More than 20 years in current department or agency	47	36	8	6	3	1	0	83	8	403
2014	Less than 3 years in current department or agency	53	35	7	4	2	0	0	87	6	382
2014	3 to 10 years in current department or agency	41	38	10	7	4	0	0	79	10	1209
2014	11 to 20 years in current department or agency	39	40	9	8	3	0	0	80	11	747
2014	More than 20 years in current department or agency	46	40	8	4	1	0	0	87	5	569

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	53	34	7	4	1	2	0	88	5	781
2018	3 to 10 years in current department or agency	40	39	11	6	3	1	1	80	9	782
2018	11 to 20 years in current department or agency	40	40	11	6	3	1	0	80	8	683
2018	More than 20 years in current department or agency	36	44	10	5	3	1	2	83	7	374

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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	45	32	10	9	3	1	1	78	12	778
2018	3 to 10 years in current department or agency	35	36	13	9	6	0	0	72	15	781
2018	11 to 20 years in current department or agency	36	34	14	9	6	0	0	71	15	683
2018	More than 20 years in current department or agency	34	39	13	8	5	0	0	74	13	369
2017	Less than 3 years in current department or agency	48	31	9	7	3	1	1	81	10	672
2017	3 to 10 years in current department or agency	35	38	11	9	6	0	0	74	15	830
2017	11 to 20 years in current department or agency	37	33	12	10	7	0	0	70	17	743
2017	More than 20 years in current department or agency	37	39	12	7	4	0	1	77	11	403
2014	Less than 3 years in current department or agency	44	35	8	6	5	1	1	81	11	382
2014	3 to 10 years in current department or agency	39	35	11	9	6	0	0	74	15	1209
2014	11 to 20 years in current department or agency	36	36	12	9	6	0	1	72	15	747
2014	More than 20 years in current department or agency	38	38	10	7	6	0	0	77	13	569

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	55	24	9	6	2	3	0	82	9	778
2018	3 to 10 years in current department or agency	44	31	10	9	5	1	1	76	14	778
2018	11 to 20 years in current department or agency	44	27	16	6	5	1	0	73	11	679
2018	More than 20 years in current department or agency	44	33	12	5	3	3	1	80	8	369
2017	Less than 3 years in current department or agency	57	27	8	4	2	2	0	85	7	674
2017	3 to 10 years in current department or agency	44	29	13	7	6	2	1	74	13	830
2017	11 to 20 years in current department or agency	41	29	15	7	5	2	1	72	13	744
2017	More than 20 years in current department or agency	46	32	12	4	4	1	1	79	8	404
2014	Less than 3 years in current department or agency	55	27	9	4	2	1	1	84	7	382
2014	3 to 10 years in current department or agency	43	29	12	8	5	2	0	74	14	1209
2014	11 to 20 years in current department or agency	38	32	12	8	7	3	1	72	16	747
2014	More than 20 years in current department or agency	44	32	10	8	4	2	1	78	12	569

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	49	31	8	8	3	1	0	81	11	775
2018	3 to 10 years in current department or agency	38	35	11	10	5	0	0	74	15	779
2018	11 to 20 years in current department or agency	39	32	15	10	4	0	0	71	14	677
2018	More than 20 years in current department or agency	37	39	12	6	6	1	0	76	12	367
2017	Less than 3 years in current department or agency	54	29	9	5	3	1	0	83	8	672
2017	3 to 10 years in current department or agency	40	33	11	9	6	0	0	74	16	829
2017	11 to 20 years in current department or agency	39	32	13	10	6	1	0	71	16	743
2017	More than 20 years in current department or agency	42	36	11	5	5	0	1	79	10	403
2014	Less than 3 years in current department or agency	49	29	9	7	4	1	0	80	11	382
2014	3 to 10 years in current department or agency	40	35	10	9	5	1	0	76	14	1209
2014	11 to 20 years in current department or agency	38	33	12	9	7	1	1	72	16	746
2014	More than 20 years in current department or agency	41	34	10	9	5	1	0	76	14	569

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	64	22	8	3	2	1	0	87	6	777
2018	3 to 10 years in current department or agency	54	25	11	5	4	1	0	79	9	782
2018	11 to 20 years in current department or agency	52	26	11	4	5	1	0	79	9	679
2018	More than 20 years in current department or agency	52	26	13	3	3	2	0	80	6	367
2017	Less than 3 years in current department or agency	65	22	7	2	2	1	0	89	4	672
2017	3 to 10 years in current department or agency	54	24	10	5	5	2	0	80	10	831
2017	11 to 20 years in current department or agency	50	27	12	5	5	2	0	78	11	744
2017	More than 20 years in current department or agency	57	23	10	4	4	2	1	82	8	404

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	54	25	9	8	3	1	0	80	11	778
2018	3 to 10 years in current department or agency	44	29	12	9	6	0	0	74	15	780
2018	11 to 20 years in current department or agency	44	28	13	8	6	0	0	72	14	683
2018	More than 20 years in current department or agency	47	30	12	6	4	1	0	77	10	369
2017	Less than 3 years in current department or agency	59	25	8	5	3	0	0	84	8	672
2017	3 to 10 years in current department or agency	48	26	11	8	6	0	0	75	15	830
2017	11 to 20 years in current department or agency	43	29	11	9	7	0	0	73	16	743
2017	More than 20 years in current department or agency	48	32	9	5	5	0	1	81	10	404
2014	Less than 3 years in current department or agency	56	25	9	5	4	0	0	82	9	382
2014	3 to 10 years in current department or agency	47	29	11	7	6	1	0	76	12	1209
2014	11 to 20 years in current department or agency	43	29	12	9	6	1	0	73	15	746
2014	More than 20 years in current department or agency	48	31	10	5	5	0	0	80	10	570

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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	27	34	15	3	2	5	15	76	6	115
2018	3 to 10 years in current department or agency	21	29	22	11	6	4	7	56	19	248
2018	11 to 20 years in current department or agency	22	31	22	8	6	3	8	60	16	245
2018	More than 20 years in current department or agency	21	33	11	10	4	3	17	68	18	131
2017	Less than 3 years in current department or agency	23	40	10	8	2	8	9	76	12	106
2017	3 to 10 years in current department or agency	22	30	20	14	5	4	5	57	21	255
2017	11 to 20 years in current department or agency	18	33	19	13	6	4	8	58	21	243
2017	More than 20 years in current department or agency	19	31	25	6	3	4	14	60	11	142
2014	Less than 3 years in current department or agency	29	33	14	9	6	5	3	67	17	78
2014	3 to 10 years in current department or agency	25	29	17	10	6	4	10	62	18	318
2014	11 to 20 years in current department or agency	19	39	14	6	7	4	10	68	15	224
2014	More than 20 years in current department or agency	19	38	18	6	5	5	8	66	13	212

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	42	29	12	5	3	9	0	79	9	777
2018	3 to 10 years in current department or agency	24	34	16	13	9	5	0	61	23	785
2018	11 to 20 years in current department or agency	20	31	24	9	7	9	0	56	17	683
2018	More than 20 years in current department or agency	20	30	22	11	7	10	0	56	20	374
2017	Less than 3 years in current department or agency	38	31	10	4	2	13	1	80	7	674
2017	3 to 10 years in current department or agency	25	33	18	10	8	6	0	61	19	831
2017	11 to 20 years in current department or agency	19	34	18	12	7	9	0	58	22	745
2017	More than 20 years in current department or agency	19	36	16	14	6	8	1	60	22	403
2014	Less than 3 years in current department or agency	34	34	12	4	4	12	1	77	9	382
2014	3 to 10 years in current department or agency	22	34	17	11	5	10	0	63	19	1209
2014	11 to 20 years in current department or agency	19	34	17	11	8	12	0	60	21	747
2014	More than 20 years in current department or agency	22	30	22	9	5	13	0	59	15	569

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	38	34	12	8	4	4	0	76	12	778
2018	3 to 10 years in current department or agency	19	35	18	16	10	2	0	55	27	785
2018	11 to 20 years in current department or agency	17	34	21	16	10	2	0	52	26	682
2018	More than 20 years in current department or agency	14	30	23	18	11	3	0	46	30	374
2017	Less than 3 years in current department or agency	36	34	13	6	3	8	0	76	10	670
2017	3 to 10 years in current department or agency	20	35	17	15	10	3	0	57	26	829
2017	11 to 20 years in current department or agency	15	33	22	16	11	3	0	49	28	745
2017	More than 20 years in current department or agency	15	32	22	17	12	3	0	48	30	404
2014	Less than 3 years in current department or agency	31	34	13	9	6	5	1	70	16	382
2014	3 to 10 years in current department or agency	17	35	21	15	9	3	0	54	24	1208
2014	11 to 20 years in current department or agency	16	28	20	19	12	4	0	46	33	747
2014	More than 20 years in current department or agency	16	29	23	19	11	3	0	46	31	569

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	27	30	18	12	5	8	0	62	19	776
2018	3 to 10 years in current department or agency	12	31	19	21	12	4	0	45	35	784
2018	11 to 20 years in current department or agency	11	27	25	19	11	6	0	41	33	684
2018	More than 20 years in current department or agency	8	26	26	21	13	6	0	36	36	375
2017	Less than 3 years in current department or agency	27	30	14	10	4	14	1	67	16	671
2017	3 to 10 years in current department or agency	14	29	20	17	14	6	0	46	33	831
2017	11 to 20 years in current department or agency	11	28	23	18	13	7	0	42	34	745
2017	More than 20 years in current department or agency	9	32	21	19	13	6	0	44	34	403
2014	Less than 3 years in current department or agency	19	31	17	14	8	11	1	56	25	382
2014	3 to 10 years in current department or agency	12	29	23	18	11	6	0	44	32	1208
2014	11 to 20 years in current department or agency	9	26	22	20	15	8	0	38	38	747
2014	More than 20 years in current department or agency	10	27	22	22	14	4	0	39	38	569

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	23	31	15	17	9	5	0	57	27	778
2018	3 to 10 years in current department or agency	11	29	20	23	16	2	0	41	39	786
2018	11 to 20 years in current department or agency	11	28	22	21	14	3	0	41	36	683
2018	More than 20 years in current department or agency	9	27	24	25	13	3	0	37	38	375
2017	Less than 3 years in current department or agency	27	29	14	15	6	9	1	61	24	674
2017	3 to 10 years in current department or agency	13	31	19	21	13	3	0	45	35	831
2017	11 to 20 years in current department or agency	13	31	20	21	13	3	0	45	35	745
2017	More than 20 years in current department or agency	11	35	22	17	11	4	0	47	30	403
2014	Less than 3 years in current department or agency	20	32	18	15	9	5	1	55	26	382
2014	3 to 10 years in current department or agency	12	31	19	21	14	2	0	44	37	1209
2014	11 to 20 years in current department or agency	11	29	19	21	16	3	0	42	38	746
2014	More than 20 years in current department or agency	11	32	21	22	11	3	0	44	34	569

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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	27	45	15	8	3	1	73	11	775
2018	3 to 10 years in current department or agency	16	44	20	14	5	1	61	19	785
2018	11 to 20 years in current department or agency	17	39	22	16	5	1	56	21	687
2018	More than 20 years in current department or agency	14	43	24	13	5	1	58	18	375
2017	Less than 3 years in current department or agency	30	44	14	8	2	3	76	10	671
2017	3 to 10 years in current department or agency	19	42	20	12	6	2	61	18	829
2017	11 to 20 years in current department or agency	18	40	22	13	6	2	58	19	743
2017	More than 20 years in current department or agency	18	40	25	13	3	1	59	16	403
2014	Less than 3 years in current department or agency	28	45	15	6	3	2	75	9	382
2014	3 to 10 years in current department or agency	23	43	17	11	5	1	66	16	1209
2014	11 to 20 years in current department or agency	18	40	23	10	6	2	60	17	747
2014	More than 20 years in current department or agency	18	41	23	11	5	1	60	17	569

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	31	34	14	11	4	4	2	70	16	779
2018	3 to 10 years in current department or agency	24	40	16	12	5	2	1	66	17	784
2018	11 to 20 years in current department or agency	26	41	17	9	5	2	1	68	14	685
2018	More than 20 years in current department or agency	26	40	15	11	4	2	1	69	16	373
2017	Less than 3 years in current department or agency	33	37	10	10	3	6	1	75	14	670
2017	3 to 10 years in current department or agency	30	38	14	8	6	3	0	71	15	826
2017	11 to 20 years in current department or agency	28	38	13	12	5	2	1	68	18	743
2017	More than 20 years in current department or agency	30	41	11	9	3	5	1	75	13	402
2014	Less than 3 years in current department or agency	35	32	10	10	4	7	3	75	15	382
2014	3 to 10 years in current department or agency	35	39	10	8	4	3	1	77	12	1207
2014	11 to 20 years in current department or agency	31	40	11	9	4	4	1	74	14	746
2014	More than 20 years in current department or agency	35	37	12	7	4	4	1	75	12	568

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	31	41	17	6	2	2	74	8	778
2018	3 to 10 years in current department or agency	24	39	22	9	4	1	64	14	779
2018	11 to 20 years in current department or agency	23	41	24	7	4	1	65	11	686
2018	More than 20 years in current department or agency	27	39	19	8	4	2	68	12	372

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	25	23	19	8	8	15	3	58	19	778
2018	3 to 10 years in current department or agency	14	26	19	15	14	9	2	45	34	782
2018	11 to 20 years in current department or agency	13	22	24	17	14	8	2	39	35	686
2018	More than 20 years in current department or agency	16	28	17	11	14	11	3	51	29	376
2017	Less than 3 years in current department or agency	24	22	14	10	9	17	4	58	24	670
2017	3 to 10 years in current department or agency	15	22	18	16	14	13	3	43	36	829
2017	11 to 20 years in current department or agency	11	26	17	17	16	11	2	42	38	742
2017	More than 20 years in current department or agency	18	23	15	14	12	14	5	50	32	402
2014	Less than 3 years in current department or agency	19	20	18	11	10	17	5	51	27	382
2014	3 to 10 years in current department or agency	14	21	17	17	18	12	2	41	40	1209
2014	11 to 20 years in current department or agency	14	21	18	17	17	11	1	41	39	745
2014	More than 20 years in current department or agency	13	23	19	14	15	13	2	43	34	569

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	27	37	16	9	5	6	0	68	15	776
2018	3 to 10 years in current department or agency	15	33	18	18	15	1	0	49	33	783
2018	11 to 20 years in current department or agency	13	29	23	20	13	2	0	43	34	686
2018	More than 20 years in current department or agency	13	35	19	18	14	1	1	49	32	374
2017	Less than 3 years in current department or agency	32	33	13	9	4	8	1	72	14	670
2017	3 to 10 years in current department or agency	17	33	16	18	15	2	0	51	33	830
2017	11 to 20 years in current department or agency	14	32	20	17	15	2	0	47	32	743
2017	More than 20 years in current department or agency	15	36	20	15	11	2	1	53	27	403
2014	Less than 3 years in current department or agency	24	33	12	13	8	8	2	63	24	382
2014	3 to 10 years in current department or agency	16	32	18	19	13	1	0	49	33	1209
2014	11 to 20 years in current department or agency	14	29	17	19	19	2	0	44	39	746
2014	More than 20 years in current department or agency	17	31	19	18	12	3	1	49	31	570

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	28	30	14	10	10	5	3	63	22	778
2018	3 to 10 years in current department or agency	15	27	13	17	24	2	2	44	42	786
2018	11 to 20 years in current department or agency	13	23	15	20	26	1	2	37	47	685
2018	More than 20 years in current department or agency	9	22	16	22	23	2	5	34	49	375
2017	Less than 3 years in current department or agency	29	25	12	13	8	8	5	62	24	671
2017	3 to 10 years in current department or agency	14	27	15	17	23	2	2	42	42	830
2017	11 to 20 years in current department or agency	10	23	16	21	28	1	2	33	51	744
2017	More than 20 years in current department or agency	13	20	14	21	25	2	4	36	50	403
2014	Less than 3 years in current department or agency	18	26	11	16	14	9	7	52	35	382
2014	3 to 10 years in current department or agency	13	22	15	21	26	1	2	36	49	1207
2014	11 to 20 years in current department or agency	9	19	14	21	33	2	1	29	57	746
2014	More than 20 years in current department or agency	12	18	15	18	29	1	5	33	51	568

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	31	42	16	5	2	4	0	76	7	779
2018	3 to 10 years in current department or agency	18	41	22	10	7	3	0	60	17	787
2018	11 to 20 years in current department or agency	17	36	26	10	6	4	0	56	17	688
2018	More than 20 years in current department or agency	14	43	23	10	6	3	1	59	17	375
2017	Less than 3 years in current department or agency	32	39	14	5	2	7	1	77	8	670
2017	3 to 10 years in current department or agency	20	40	19	11	7	3	0	62	18	831
2017	11 to 20 years in current department or agency	15	38	23	12	7	5	0	55	20	744
2017	More than 20 years in current department or agency	16	39	20	13	6	5	1	59	20	403

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	44	34	14	3	1	4	0	81	4	774
2018	3 to 10 years in current department or agency	37	38	14	4	3	4	1	79	7	782
2018	11 to 20 years in current department or agency	36	41	15	3	2	3	0	79	6	686
2018	More than 20 years in current department or agency	36	41	12	4	3	5	0	81	7	373
2017	Less than 3 years in current department or agency	45	32	10	2	1	9	0	85	4	673
2017	3 to 10 years in current department or agency	35	38	14	5	3	5	0	77	8	828
2017	11 to 20 years in current department or agency	34	37	17	4	2	5	1	76	6	743
2017	More than 20 years in current department or agency	31	39	18	3	1	7	0	75	5	403
2014	Less than 3 years in current department or agency	46	32	11	1	1	8	1	86	2	382
2014	3 to 10 years in current department or agency	41	34	13	3	2	6	0	80	6	1208
2014	11 to 20 years in current department or agency	38	35	13	3	3	8	0	79	7	747
2014	More than 20 years in current department or agency	38	41	13	2	1	6	0	83	2	570

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	47	38	9	3	2	1	86	5	774
2018	3 to 10 years in current department or agency	37	42	12	4	3	1	80	8	777
2018	11 to 20 years in current department or agency	34	42	16	4	2	2	78	6	687
2018	More than 20 years in current department or agency	36	41	12	5	2	4	80	8	372
2017	Less than 3 years in current department or agency	49	37	7	3	1	3	89	4	671
2017	3 to 10 years in current department or agency	35	42	13	5	3	3	78	8	830
2017	11 to 20 years in current department or agency	35	39	14	5	3	3	77	8	746
2017	More than 20 years in current department or agency	33	45	13	2	2	5	82	4	404
2014	Less than 3 years in current department or agency	52	34	7	2	1	3	90	3	380
2014	3 to 10 years in current department or agency	39	36	13	5	3	3	78	8	1208
2014	11 to 20 years in current department or agency	37	37	13	6	3	4	78	9	746
2014	More than 20 years in current department or agency	37	43	13	2	2	3	82	5	570

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	60	30	6	2	1	0	91	3	779
2018	3 to 10 years in current department or agency	43	40	9	5	3	0	83	8	781
2018	11 to 20 years in current department or agency	39	41	13	3	3	0	80	6	684
2018	More than 20 years in current department or agency	39	40	12	6	3	0	79	9	372
2017	Less than 3 years in current department or agency	62	30	3	3	1	1	93	4	671
2017	3 to 10 years in current department or agency	41	41	10	5	3	0	82	9	831
2017	11 to 20 years in current department or agency	38	38	15	5	3	0	77	8	745
2017	More than 20 years in current department or agency	37	39	12	8	3	0	77	11	404
2014	Less than 3 years in current department or agency	62	28	6	2	2	0	91	4	382
2014	3 to 10 years in current department or agency	44	35	11	6	3	0	80	9	1206
2014	11 to 20 years in current department or agency	36	39	13	6	4	1	76	10	745
2014	More than 20 years in current department or agency	43	37	12	6	3	0	80	8	570

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	50	31	12	5	2	1	81	7	775
2018	3 to 10 years in current department or agency	34	34	17	9	5	0	69	14	782
2018	11 to 20 years in current department or agency	30	34	22	9	5	1	65	14	686
2018	More than 20 years in current department or agency	29	35	18	11	7	1	64	18	373
2017	Less than 3 years in current department or agency	52	31	10	4	2	1	84	6	673
2017	3 to 10 years in current department or agency	31	38	16	9	5	0	69	15	830
2017	11 to 20 years in current department or agency	29	34	20	10	6	1	63	17	744
2017	More than 20 years in current department or agency	28	34	19	11	7	1	63	18	403
2014	Less than 3 years in current department or agency	43	36	12	4	4	1	80	8	382
2014	3 to 10 years in current department or agency	29	37	18	10	5	0	66	15	1209
2014	11 to 20 years in current department or agency	23	35	19	14	8	1	59	22	746
2014	More than 20 years in current department or agency	22	38	20	12	8	1	61	20	570

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	47	34	12	4	2	0	81	6	772
2018	3 to 10 years in current department or agency	32	38	15	9	5	0	70	14	779
2018	11 to 20 years in current department or agency	29	38	20	9	5	0	67	13	684
2018	More than 20 years in current department or agency	27	39	16	11	6	0	66	17	369
2017	Less than 3 years in current department or agency	51	34	9	3	2	1	86	5	672
2017	3 to 10 years in current department or agency	31	38	17	9	5	0	69	14	830
2017	11 to 20 years in current department or agency	27	38	18	10	6	0	66	16	746
2017	More than 20 years in current department or agency	26	37	20	11	6	0	63	17	403
2014	Less than 3 years in current department or agency	40	37	10	7	4	0	78	12	381
2014	3 to 10 years in current department or agency	28	37	19	10	5	0	65	15	1208
2014	11 to 20 years in current department or agency	24	35	20	13	7	1	59	20	747
2014	More than 20 years in current department or agency	23	39	19	13	7	1	61	20	569

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	35	27	17	11	5	3	1	65	17	779
2018	3 to 10 years in current department or agency	29	29	20	12	8	1	0	59	21	777
2018	11 to 20 years in current department or agency	29	28	21	11	6	3	1	60	18	683
2018	More than 20 years in current department or agency	34	28	16	10	6	3	3	66	17	373
2017	Less than 3 years in current department or agency	41	21	16	10	5	7	1	67	16	673
2017	3 to 10 years in current department or agency	28	29	21	11	8	3	1	59	19	829
2017	11 to 20 years in current department or agency	28	28	19	14	7	4	1	58	22	743
2017	More than 20 years in current department or agency	32	30	16	8	7	5	3	67	16	403
2014	Less than 3 years in current department or agency	33	28	20	7	7	4	1	64	15	382
2014	3 to 10 years in current department or agency	26	25	21	13	10	4	1	54	24	1208
2014	11 to 20 years in current department or agency	27	27	20	12	7	6	1	58	21	745
2014	More than 20 years in current department or agency	33	30	16	9	5	5	1	67	16	569

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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	Less than 3 years in current department or agency	34	34	32	783
2018	3 to 10 years in current department or agency	26	40	34	786
2018	11 to 20 years in current department or agency	20	46	34	687
2018	More than 20 years in current department or agency	31	43	26	375
2017	Less than 3 years in current department or agency	34	30	36	674
2017	3 to 10 years in current department or agency	26	41	33	831
2017	11 to 20 years in current department or agency	22	46	33	746
2017	More than 20 years in current department or agency	25	47	27	403
2014	Less than 3 years in current department or agency	39	32	29	381
2014	3 to 10 years in current department or agency	31	34	35	1209
2014	11 to 20 years in current department or agency	17	45	38	745
2014	More than 20 years in current department or agency	22	50	29	570

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	Less than 3 years in current department or agency	2	20	32	6	34	6	260
2018	3 to 10 years in current department or agency	5	29	45	8	5	8	209
2018	11 to 20 years in current department or agency	23	23	41	5	1	7	137
2018	More than 20 years in current department or agency	81	4	8	3	1	2	113
2017	Less than 3 years in current department or agency	1	16	27	5	45	5	215
2017	3 to 10 years in current department or agency	9	23	52	5	4	7	219
2017	11 to 20 years in current department or agency	21	20	44	7	0	8	163
2017	More than 20 years in current department or agency	72	4	11	7	3	3	103
2014	Less than 3 years in current department or agency	3	20	31	14	9999	32	145
2014	3 to 10 years in current department or agency	5	27	49	10	9999	9	388
2014	11 to 20 years in current department or agency	20	27	30	13	9999	11	130
2014	More than 20 years in current department or agency	74	5	8	8	9999	5	125

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	9	91	782
2018	3 to 10 years in current department or agency	16	84	781
2018	11 to 20 years in current department or agency	13	87	689
2018	More than 20 years in current department or agency	11	89	371

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	44	74
2018	3 to 10 years in current department or agency	47	122
2018	11 to 20 years in current department or agency	44	91
2018	More than 20 years in current department or agency	58	42

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	63	74
2018	3 to 10 years in current department or agency	63	122
2018	11 to 20 years in current department or agency	63	91
2018	More than 20 years in current department or agency	65	42

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	13	74
2018	3 to 10 years in current department or agency	10	122
2018	11 to 20 years in current department or agency	11	91
2018	More than 20 years in current department or agency	13	42

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	0	122
2018	11 to 20 years in current department or agency	0	91

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	5	122
2018	11 to 20 years in current department or agency	7	91

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	8	74

Question 49g. From whom did you experience harassment on the job? Other
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	74

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	42	74
2018	3 to 10 years in current department or agency	39	122
2018	11 to 20 years in current department or agency	35	91
2018	More than 20 years in current department or agency	44	42

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	49	74
2018	3 to 10 years in current department or agency	35	122
2018	11 to 20 years in current department or agency	41	91
2018	More than 20 years in current department or agency	56	42

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	39	74
2018	3 to 10 years in current department or agency	41	122
2018	11 to 20 years in current department or agency	59	91
2018	More than 20 years in current department or agency	52	42

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	46	74
2018	3 to 10 years in current department or agency	36	122
2018	11 to 20 years in current department or agency	41	91
2018	More than 20 years in current department or agency	36	42

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	41	74
2018	3 to 10 years in current department or agency	31	122
2018	11 to 20 years in current department or agency	44	91
2018	More than 20 years in current department or agency	34	42

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	49	74
2018	3 to 10 years in current department or agency	53	122
2018	11 to 20 years in current department or agency	42	91
2018	More than 20 years in current department or agency	43	42

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	29	74
2018	3 to 10 years in current department or agency	32	122
2018	11 to 20 years in current department or agency	22	91
2018	More than 20 years in current department or agency	31	42

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	74
2018	3 to 10 years in current department or agency	0	122

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	11	74
2018	3 to 10 years in current department or agency	10	122

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	14	122
2018	11 to 20 years in current department or agency	5	91

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	40	74
2018	3 to 10 years in current department or agency	48	122
2018	11 to 20 years in current department or agency	42	91
2018	More than 20 years in current department or agency	41	42

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	20	74
2018	3 to 10 years in current department or agency	21	122
2018	11 to 20 years in current department or agency	22	91
2018	More than 20 years in current department or agency	18	42

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	19	74
2018	3 to 10 years in current department or agency	8	122
2018	11 to 20 years in current department or agency	12	91
2018	More than 20 years in current department or agency	19	42

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	48	74
2018	3 to 10 years in current department or agency	59	122
2018	11 to 20 years in current department or agency	62	91
2018	More than 20 years in current department or agency	50	40

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	24	74
2018	3 to 10 years in current department or agency	32	122
2018	11 to 20 years in current department or agency	19	91
2018	More than 20 years in current department or agency	18	40

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	7	122
2018	11 to 20 years in current department or agency	7	91

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	14	74
2018	3 to 10 years in current department or agency	15	122
2018	11 to 20 years in current department or agency	20	91
2018	More than 20 years in current department or agency	30	40

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	7	122
2018	11 to 20 years in current department or agency	6	91

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	11 to 20 years in current department or agency	5	91

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	13	74
2018	3 to 10 years in current department or agency	13	122
2018	11 to 20 years in current department or agency	11	91
2018	More than 20 years in current department or agency	13	40

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	8	74
2018	3 to 10 years in current department or agency	5	122
2018	11 to 20 years in current department or agency	11	91
2018	More than 20 years in current department or agency	15	40

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	29	74
2018	3 to 10 years in current department or agency	25	122
2018	11 to 20 years in current department or agency	20	91
2018	More than 20 years in current department or agency	25	40

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	15	70
2018	3 to 10 years in current department or agency	12	118

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	22	70
2018	3 to 10 years in current department or agency	16	118
2018	11 to 20 years in current department or agency	19	86
2018	More than 20 years in current department or agency	20	39

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	10	70
2018	3 to 10 years in current department or agency	12	118
2018	11 to 20 years in current department or agency	12	86
2018	More than 20 years in current department or agency	12	39

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	13	118
2018	11 to 20 years in current department or agency	6	86

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	7	118
2018	11 to 20 years in current department or agency	14	86

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	9	118
2018	11 to 20 years in current department or agency	9	86

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	15	70
2018	3 to 10 years in current department or agency	8	118
2018	11 to 20 years in current department or agency	10	86
2018	More than 20 years in current department or agency	0	39

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	11	118
2018	11 to 20 years in current department or agency	5	86

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	9	70
2018	3 to 10 years in current department or agency	12	118

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	26	70
2018	3 to 10 years in current department or agency	34	118
2018	11 to 20 years in current department or agency	26	86
2018	More than 20 years in current department or agency	40	39

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	9	118
2018	11 to 20 years in current department or agency	8	86

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	42	70
2018	3 to 10 years in current department or agency	52	118
2018	11 to 20 years in current department or agency	40	86
2018	More than 20 years in current department or agency	43	39

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	More than 20 years in current department or agency	0	39

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	36	70
2018	3 to 10 years in current department or agency	62	118
2018	11 to 20 years in current department or agency	53	86
2018	More than 20 years in current department or agency	66	39

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	70
2018	3 to 10 years in current department or agency	5	118

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	12	70
2018	3 to 10 years in current department or agency	7	118
2018	11 to 20 years in current department or agency	12	86
2018	More than 20 years in current department or agency	14	39

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	17	11	15	3	3	41	10	57	12	777
2018	3 to 10 years in current department or agency	12	16	23	9	8	26	6	42	24	784
2018	11 to 20 years in current department or agency	13	18	24	7	7	27	4	45	21	686
2018	More than 20 years in current department or agency	15	19	18	8	8	29	3	50	23	375
2017	Less than 3 years in current department or agency	16	11	14	2	4	39	14	57	13	673
2017	3 to 10 years in current department or agency	13	18	21	7	8	27	6	46	23	830
2017	11 to 20 years in current department or agency	14	19	19	7	8	28	5	50	22	742
2017	More than 20 years in current department or agency	12	22	18	7	8	30	4	51	22	404
2014	Less than 3 years in current department or agency	17	13	12	4	3	37	14	62	14	382
2014	3 to 10 years in current department or agency	15	16	17	7	8	29	8	49	23	1208
2014	11 to 20 years in current department or agency	13	19	19	6	6	30	8	51	18	747
2014	More than 20 years in current department or agency	17	20	18	8	3	28	5	56	17	570

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	32	30	13	4	3	16	1	75	9	775
2018	3 to 10 years in current department or agency	25	32	21	8	5	8	1	62	14	783
2018	11 to 20 years in current department or agency	27	35	22	5	4	6	1	67	10	685
2018	More than 20 years in current department or agency	30	40	17	5	4	4	0	72	10	374
2017	Less than 3 years in current department or agency	34	28	14	3	3	16	2	75	8	673
2017	3 to 10 years in current department or agency	26	33	16	8	7	9	1	66	17	829
2017	11 to 20 years in current department or agency	30	33	17	6	6	7	0	69	13	742
2017	More than 20 years in current department or agency	26	40	15	6	4	7	1	72	11	404
2014	Less than 3 years in current department or agency	27	28	13	3	2	24	3	75	7	381
2014	3 to 10 years in current department or agency	27	29	18	7	6	12	1	65	14	1206
2014	11 to 20 years in current department or agency	26	32	20	5	5	12	1	66	11	747
2014	More than 20 years in current department or agency	30	32	19	6	3	11	0	70	9	569

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	4	96	780
2018	3 to 10 years in current department or agency	11	89	783
2018	11 to 20 years in current department or agency	7	93	686
2018	More than 20 years in current department or agency	6	94	375

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	57	33
2018	3 to 10 years in current department or agency	46	83
2018	11 to 20 years in current department or agency	40	51
2018	More than 20 years in current department or agency	55	22

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	71	83
2018	11 to 20 years in current department or agency	90	51

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	5	83

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2018	Less than 3 years in current department or agency	33
2018	3 to 10 years in current department or agency	83
2018	11 to 20 years in current department or agency	51
2018	More than 20 years in current department or agency	22

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	9	83
2018	11 to 20 years in current department or agency	0	51

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	11 to 20 years in current department or agency	0	51

Question 56g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	6	83

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	14	83
2018	11 to 20 years in current department or agency	14	51

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	33	32
2018	3 to 10 years in current department or agency	20	83
2018	11 to 20 years in current department or agency	21	51
2018	More than 20 years in current department or agency	42	21

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	6	83
2018	11 to 20 years in current department or agency	10	51

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	21	32
2018	3 to 10 years in current department or agency	20	83
2018	11 to 20 years in current department or agency	27	51
2018	More than 20 years in current department or agency	32	21

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	29	32
2018	3 to 10 years in current department or agency	35	83
2018	11 to 20 years in current department or agency	34	51
2018	More than 20 years in current department or agency	31	21

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	(%)	Total responses
2018	More than 20 years in current department or agency	0	21

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2018	11 to 20 years in current department or agency	0	51

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	8	83

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	21	32
2018	3 to 10 years in current department or agency	14	83
2018	11 to 20 years in current department or agency	18	51
2018	More than 20 years in current department or agency	0	21

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	32
2018	More than 20 years in current department or agency	0	21

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	13	83
2018	11 to 20 years in current department or agency	24	51

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2018	Less than 3 years in current department or agency	32
2018	3 to 10 years in current department or agency	83
2018	11 to 20 years in current department or agency	51
2018	More than 20 years in current department or agency	21

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	16	83
2018	11 to 20 years in current department or agency	10	51

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	15	33
2018	3 to 10 years in current department or agency	36	83
2018	11 to 20 years in current department or agency	38	51
2018	More than 20 years in current department or agency	25	22

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	13	83
2018	11 to 20 years in current department or agency	22	51

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	11 to 20 years in current department or agency	9	51

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	15	83
2018	11 to 20 years in current department or agency	15	51

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	33

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	33
2018	11 to 20 years in current department or agency	10	51

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	33
2018	More than 20 years in current department or agency	0	22

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	77	33
2018	3 to 10 years in current department or agency	49	83
2018	11 to 20 years in current department or agency	40	51
2018	More than 20 years in current department or agency	58	22

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	32
2018	More than 20 years in current department or agency	0	21

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	40	32
2018	3 to 10 years in current department or agency	17	80

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	32
2018	3 to 10 years in current department or agency	0	80

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	32
2018	11 to 20 years in current department or agency	0	45

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	32
2018	More than 20 years in current department or agency	0	21

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	32

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	9	80
2018	More than 20 years in current department or agency	0	21

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	11	80
2018	11 to 20 years in current department or agency	16	45

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	8	80
2018	More than 20 years in current department or agency	27	21

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	32	32
2018	3 to 10 years in current department or agency	34	80
2018	11 to 20 years in current department or agency	27	45
2018	More than 20 years in current department or agency	27	21

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	6	80
2018	More than 20 years in current department or agency	0	21

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	45	32
2018	3 to 10 years in current department or agency	54	80
2018	11 to 20 years in current department or agency	50	45
2018	More than 20 years in current department or agency	57	21

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	More than 20 years in current department or agency	0	21

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	50	32
2018	3 to 10 years in current department or agency	64	80
2018	11 to 20 years in current department or agency	68	45
2018	More than 20 years in current department or agency	75	21

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	32

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	7	80

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	19	10	15	3	1	42	10	60	8	780
2018	3 to 10 years in current department or agency	14	17	25	5	4	31	5	47	14	786
2018	11 to 20 years in current department or agency	15	16	26	4	3	32	4	49	10	682
2018	More than 20 years in current department or agency	15	18	23	4	4	34	3	51	13	372
2017	Less than 3 years in current department or agency	16	12	14	1	1	42	13	63	5	673
2017	3 to 10 years in current department or agency	13	16	22	3	5	36	5	50	13	829
2017	11 to 20 years in current department or agency	15	17	19	4	3	37	5	56	12	744
2017	More than 20 years in current department or agency	14	19	20	3	2	38	4	57	8	404
2014	Less than 3 years in current department or agency	16	11	15	1	1	44	13	62	4	382
2014	3 to 10 years in current department or agency	15	15	18	4	3	38	8	56	12	1209
2014	11 to 20 years in current department or agency	12	16	18	4	3	41	6	53	14	746
2014	More than 20 years in current department or agency	18	14	22	3	2	38	4	55	7	570

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	35	26	14	3	1	19	1	77	5	779
2018	3 to 10 years in current department or agency	25	32	22	4	4	11	1	66	9	786
2018	11 to 20 years in current department or agency	29	33	22	3	3	9	1	69	6	683
2018	More than 20 years in current department or agency	29	39	20	2	3	8	0	73	6	373
2017	Less than 3 years in current department or agency	36	27	14	1	1	18	3	79	3	673
2017	3 to 10 years in current department or agency	28	31	18	3	4	14	1	70	8	829
2017	11 to 20 years in current department or agency	30	31	18	4	3	13	1	71	8	742
2017	More than 20 years in current department or agency	29	39	16	3	1	12	1	77	5	401
2014	Less than 3 years in current department or agency	31	26	11	1	1	26	3	81	2	382
2014	3 to 10 years in current department or agency	27	30	17	3	3	18	1	71	8	1207
2014	11 to 20 years in current department or agency	25	33	19	4	3	16	1	70	8	747
2014	More than 20 years in current department or agency	29	33	21	2	2	14	0	72	4	569

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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	21	27	24	11	16	0	1	48	27	779
2018	3 to 10 years in current department or agency	19	27	21	15	17	0	1	46	32	785
2018	11 to 20 years in current department or agency	22	32	20	10	13	1	2	56	24	687
2018	More than 20 years in current department or agency	22	28	24	13	9	0	3	52	23	376
2017	Less than 3 years in current department or agency	24	23	22	13	16	0	2	48	30	672
2017	3 to 10 years in current department or agency	24	25	20	13	15	0	2	51	29	828
2017	11 to 20 years in current department or agency	28	29	21	10	9	0	2	58	20	743
2017	More than 20 years in current department or agency	32	25	20	11	9	0	3	59	20	401

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	23	32	25	11	8	0	55	20	779
2018	3 to 10 years in current department or agency	9	25	32	20	13	0	35	33	785
2018	11 to 20 years in current department or agency	14	25	28	21	12	1	39	33	686
2018	More than 20 years in current department or agency	15	28	26	18	12	1	43	31	375
2017	Less than 3 years in current department or agency	28	30	22	12	8	1	58	20	673
2017	3 to 10 years in current department or agency	15	24	27	20	13	0	39	34	828
2017	11 to 20 years in current department or agency	15	26	28	18	11	1	42	30	743
2017	More than 20 years in current department or agency	18	28	26	15	12	1	46	27	402

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	30	31	18	12	6	1	2	63	18	773
2018	3 to 10 years in current department or agency	16	35	23	16	10	0	1	52	26	781
2018	11 to 20 years in current department or agency	17	34	26	12	9	0	1	52	21	685
2018	More than 20 years in current department or agency	20	32	27	13	7	0	2	52	20	374
2017	Less than 3 years in current department or agency	39	26	17	10	6	1	2	67	16	673
2017	3 to 10 years in current department or agency	20	30	25	15	9	0	1	50	25	826
2017	11 to 20 years in current department or agency	20	33	23	15	8	1	2	53	23	744
2017	More than 20 years in current department or agency	23	32	22	15	7	0	2	56	22	398

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	26	25	22	15	9	1	2	53	25	778
2018	3 to 10 years in current department or agency	13	20	30	21	15	0	0	34	36	779
2018	11 to 20 years in current department or agency	12	25	25	21	15	1	2	37	37	687
2018	More than 20 years in current department or agency	15	20	28	21	16	0	1	35	37	374
2017	Less than 3 years in current department or agency	30	24	19	15	9	1	2	56	24	673
2017	3 to 10 years in current department or agency	13	22	26	19	19	0	1	36	38	828
2017	11 to 20 years in current department or agency	12	22	27	20	16	1	2	35	37	745
2017	More than 20 years in current department or agency	13	21	27	19	17	1	3	35	37	401

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	46	25	13	7	4	1	4	75	11	776
2018	3 to 10 years in current department or agency	38	26	18	9	6	0	3	66	16	782
2018	11 to 20 years in current department or agency	41	25	16	7	4	0	5	71	12	684
2018	More than 20 years in current department or agency	37	21	18	8	5	1	11	66	14	374
2017	Less than 3 years in current department or agency	47	24	12	6	4	1	6	76	10	672
2017	3 to 10 years in current department or agency	38	24	16	10	5	1	6	67	16	826
2017	11 to 20 years in current department or agency	36	27	14	7	4	1	11	71	13	743
2017	More than 20 years in current department or agency	36	25	16	7	6	0	11	68	14	402

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	35	29	17	9	9	0	1	65	18	776
2018	3 to 10 years in current department or agency	24	26	25	14	11	0	0	50	24	780
2018	11 to 20 years in current department or agency	26	28	23	13	9	0	1	55	22	687
2018	More than 20 years in current department or agency	29	31	24	8	7	1	1	60	15	374
2017	Less than 3 years in current department or agency	35	30	18	11	6	0	1	65	17	671
2017	3 to 10 years in current department or agency	28	28	23	12	8	0	0	55	21	829
2017	11 to 20 years in current department or agency	25	28	25	14	7	0	1	54	21	741
2017	More than 20 years in current department or agency	32	31	24	8	4	0	1	63	13	403

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	31	34	22	8	3	1	1	66	11	774
2018	3 to 10 years in current department or agency	21	34	26	11	6	1	1	56	18	782
2018	11 to 20 years in current department or agency	20	34	29	10	5	0	2	55	16	682
2018	More than 20 years in current department or agency	17	41	26	9	5	1	2	59	14	373
2017	Less than 3 years in current department or agency	41	28	17	8	2	0	2	71	11	668
2017	3 to 10 years in current department or agency	24	33	22	13	7	1	1	57	21	828
2017	11 to 20 years in current department or agency	21	33	25	14	5	1	1	55	19	740
2017	More than 20 years in current department or agency	23	33	23	13	6	0	2	57	19	403

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	28	33	22	12	4	1	1	62	16	777
2018	3 to 10 years in current department or agency	18	33	27	14	7	0	0	52	21	782
2018	11 to 20 years in current department or agency	15	37	24	14	7	0	1	53	22	682
2018	More than 20 years in current department or agency	18	32	30	12	6	0	1	51	18	373
2017	Less than 3 years in current department or agency	37	31	16	10	4	0	2	70	14	671
2017	3 to 10 years in current department or agency	18	35	25	13	8	0	1	54	21	827
2017	11 to 20 years in current department or agency	20	29	24	16	8	1	1	50	25	740
2017	More than 20 years in current department or agency	21	29	26	16	7	0	1	50	24	401

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	28	29	24	13	4	0	1	58	18	777
2018	3 to 10 years in current department or agency	23	31	25	12	8	1	1	54	20	781
2018	11 to 20 years in current department or agency	20	35	24	12	8	0	1	55	20	683
2018	More than 20 years in current department or agency	25	36	25	7	6	1	1	61	13	373
2017	Less than 3 years in current department or agency	37	26	21	10	4	0	1	64	15	670
2017	3 to 10 years in current department or agency	25	32	21	12	8	0	1	58	21	829
2017	11 to 20 years in current department or agency	24	29	24	14	6	1	1	55	21	741
2017	More than 20 years in current department or agency	26	32	23	11	5	1	2	60	16	403

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	35	33	20	8	3	0	1	68	11	772
2018	3 to 10 years in current department or agency	25	34	23	11	6	1	1	60	18	779
2018	11 to 20 years in current department or agency	23	34	23	12	6	0	2	58	19	678
2018	More than 20 years in current department or agency	24	32	24	12	6	1	2	57	18	372
2017	Less than 3 years in current department or agency	42	32	14	7	4	0	2	75	11	669
2017	3 to 10 years in current department or agency	29	35	19	9	6	0	1	66	15	828
2017	11 to 20 years in current department or agency	26	32	21	12	6	1	2	60	18	740
2017	More than 20 years in current department or agency	21	30	26	14	6	1	2	52	21	403

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	55	22	13	5	2	1	79	8	772
2018	3 to 10 years in current department or agency	48	27	12	5	5	1	77	11	774
2018	11 to 20 years in current department or agency	50	26	12	5	4	4	79	9	681
2018	More than 20 years in current department or agency	55	23	12	4	3	3	80	7	371
2017	Less than 3 years in current department or agency	62	19	10	4	2	3	83	7	674
2017	3 to 10 years in current department or agency	56	24	13	4	2	1	81	6	828
2017	11 to 20 years in current department or agency	58	22	12	4	2	1	81	6	745
2017	More than 20 years in current department or agency	56	25	12	3	2	2	83	5	404

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	76	12	4	2	1	1	4	93	3	776
2018	3 to 10 years in current department or agency	71	15	5	2	2	1	5	91	4	780
2018	11 to 20 years in current department or agency	69	14	6	1	2	1	6	90	3	679
2018	More than 20 years in current department or agency	69	14	4	2	0	1	8	92	3	372

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	78	10	3	2	2	1	3	92	5	775
2018	3 to 10 years in current department or agency	66	15	7	4	5	1	3	84	9	779
2018	11 to 20 years in current department or agency	64	18	8	3	4	0	3	85	7	683
2018	More than 20 years in current department or agency	67	16	5	3	3	1	3	87	7	373
2017	Less than 3 years in current department or agency	80	9	3	3	2	0	3	92	5	673
2017	3 to 10 years in current department or agency	69	13	6	5	5	1	2	85	9	828
2017	11 to 20 years in current department or agency	68	15	7	3	3	1	2	86	6	743
2017	More than 20 years in current department or agency	72	13	6	2	4	0	2	87	7	404

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	65	21	7	4	2	1	87	6	776
2018	3 to 10 years in current department or agency	48	31	12	3	4	0	80	8	784
2018	11 to 20 years in current department or agency	49	32	11	4	2	1	82	7	685
2018	More than 20 years in current department or agency	51	30	11	3	2	2	83	5	374
2017	Less than 3 years in current department or agency	65	23	6	3	1	2	90	4	673
2017	3 to 10 years in current department or agency	52	30	9	5	3	1	82	8	831
2017	11 to 20 years in current department or agency	51	31	10	4	2	1	83	6	745
2017	More than 20 years in current department or agency	57	27	10	2	2	2	86	4	402

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	65	15	10	6	2	0	2	82	8	775
2018	3 to 10 years in current department or agency	47	24	15	8	6	0	0	71	14	782
2018	11 to 20 years in current department or agency	47	26	14	6	6	0	1	74	12	679
2018	More than 20 years in current department or agency	51	25	10	6	5	1	2	78	12	371
2017	Less than 3 years in current department or agency	70	14	7	3	3	1	2	87	6	674
2017	3 to 10 years in current department or agency	55	20	11	6	6	0	1	76	13	830
2017	11 to 20 years in current department or agency	53	22	12	8	4	1	1	76	13	744
2017	More than 20 years in current department or agency	59	22	7	5	5	0	1	82	11	403

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	62	9	3	1	1	0	25	94	3	768
2018	3 to 10 years in current department or agency	52	15	8	2	1	0	20	85	5	775
2018	11 to 20 years in current department or agency	50	17	7	3	1	1	21	86	5	682
2018	More than 20 years in current department or agency	51	15	9	1	0	0	24	87	2	369
2017	Less than 3 years in current department or agency	65	8	2	1	1	0	23	95	2	672
2017	3 to 10 years in current department or agency	54	18	4	2	2	0	19	90	5	829
2017	11 to 20 years in current department or agency	54	16	5	1	1	0	22	90	3	740
2017	More than 20 years in current department or agency	51	16	5	2	0	1	24	89	4	403

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	73	14	6	2	1	0	5	91	2	773
2018	3 to 10 years in current department or agency	69	18	6	2	0	0	5	92	2	779
2018	11 to 20 years in current department or agency	70	16	5	1	0	0	7	93	2	682
2018	More than 20 years in current department or agency	67	19	5	2	1	1	6	92	3	372
2017	Less than 3 years in current department or agency	77	11	3	1	1	0	6	95	2	672
2017	3 to 10 years in current department or agency	71	15	6	1	1	0	6	92	2	826
2017	11 to 20 years in current department or agency	69	16	4	2	1	0	8	93	3	739
2017	More than 20 years in current department or agency	68	16	3	1	2	1	8	93	3	401

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	60	12	10	7	9	0	3	74	16	777
2018	3 to 10 years in current department or agency	68	15	7	3	5	1	2	85	8	781
2018	11 to 20 years in current department or agency	72	16	4	2	1	1	5	93	3	678
2018	More than 20 years in current department or agency	77	14	3	0	1	1	5	96	1	374
2017	Less than 3 years in current department or agency	57	15	10	6	8	0	4	75	15	674
2017	3 to 10 years in current department or agency	67	15	6	4	5	1	2	84	9	831
2017	11 to 20 years in current department or agency	70	17	5	1	2	1	5	91	3	744
2017	More than 20 years in current department or agency	78	11	3	2	1	0	6	94	2	404

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	50	27	15	4	2	0	1	78	6	775
2018	3 to 10 years in current department or agency	50	30	13	4	2	1	1	81	6	781
2018	11 to 20 years in current department or agency	48	28	17	3	1	0	3	78	4	681
2018	More than 20 years in current department or agency	49	33	10	4	1	1	3	85	5	373
2017	Less than 3 years in current department or agency	55	27	11	3	2	0	2	84	5	673
2017	3 to 10 years in current department or agency	50	30	12	4	1	0	2	82	5	829
2017	11 to 20 years in current department or agency	49	31	13	2	1	1	3	83	4	744
2017	More than 20 years in current department or agency	54	28	11	3	1	1	3	85	4	403

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	16	40	32	10	3	0	56	13	780
2018	3 to 10 years in current department or agency	11	27	41	15	6	0	38	21	783
2018	11 to 20 years in current department or agency	11	31	39	15	3	0	42	18	688
2018	More than 20 years in current department or agency	12	33	35	15	4	0	45	19	376
2017	Less than 3 years in current department or agency	20	37	30	10	3	0	57	13	674
2017	3 to 10 years in current department or agency	10	28	39	15	8	0	38	23	831
2017	11 to 20 years in current department or agency	8	30	39	15	6	1	39	22	747
2017	More than 20 years in current department or agency	10	28	43	14	4	0	39	18	404

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	6	14	36	28	15	0	43	21	776
2018	3 to 10 years in current department or agency	9	21	40	20	10	0	30	30	779
2018	11 to 20 years in current department or agency	8	20	42	22	8	1	30	28	678
2018	More than 20 years in current department or agency	5	22	38	23	11	0	34	27	370
2017	Less than 3 years in current department or agency	5	14	33	30	17	1	48	19	671
2017	3 to 10 years in current department or agency	8	21	37	23	10	0	34	29	828
2017	11 to 20 years in current department or agency	7	22	40	23	7	0	31	29	745
2017	More than 20 years in current department or agency	6	18	43	22	11	0	33	24	403

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	27	40	17	8	4	4	0	70	12	780
2018	3 to 10 years in current department or agency	26	47	13	8	4	1	0	75	12	784
2018	11 to 20 years in current department or agency	26	47	16	7	3	1	0	73	10	685
2018	More than 20 years in current department or agency	28	44	18	7	1	2	0	73	8	375
2017	Less than 3 years in current department or agency	24	40	16	9	4	7	1	69	14	673
2017	3 to 10 years in current department or agency	22	44	15	9	6	4	0	69	15	829
2017	11 to 20 years in current department or agency	23	42	17	9	5	4	0	67	15	747
2017	More than 20 years in current department or agency	23	43	19	9	2	4	0	69	11	401

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	30	37	17	10	4	3	69	14	777
2018	3 to 10 years in current department or agency	19	37	16	17	8	2	57	26	784
2018	11 to 20 years in current department or agency	21	35	21	14	7	2	57	21	686
2018	More than 20 years in current department or agency	20	42	18	12	6	1	63	19	375
2017	Less than 3 years in current department or agency	28	44	11	9	4	3	75	13	672
2017	3 to 10 years in current department or agency	15	40	16	17	10	2	56	27	830
2017	11 to 20 years in current department or agency	19	36	18	15	10	3	56	25	745
2017	More than 20 years in current department or agency	16	41	17	15	8	3	59	23	403

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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	28	23	20	13	12	3	1	29	71	782
2018	3 to 10 years in current department or agency	24	29	21	12	13	2	0	24	76	782
2018	11 to 20 years in current department or agency	34	31	16	8	7	2	1	35	65	685
2018	More than 20 years in current department or agency	34	27	20	9	4	4	1	36	64	375
2017	Less than 3 years in current department or agency	23	26	23	12	12	3	1	24	76	674
2017	3 to 10 years in current department or agency	30	25	21	11	9	4	0	31	69	831
2017	11 to 20 years in current department or agency	40	25	15	6	5	8	1	44	56	747
2017	More than 20 years in current department or agency	42	24	19	5	3	6	1	45	55	404

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	31	542
2018	3 to 10 years in current department or agency	18	581
2018	11 to 20 years in current department or agency	9	428
2018	More than 20 years in current department or agency	8	228
2017	Less than 3 years in current department or agency	28	493
2017	3 to 10 years in current department or agency	16	546
2017	11 to 20 years in current department or agency	14	382
2017	More than 20 years in current department or agency	5	203

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	41	542
2018	3 to 10 years in current department or agency	38	581
2018	11 to 20 years in current department or agency	30	428
2018	More than 20 years in current department or agency	24	228
2017	Less than 3 years in current department or agency	43	493
2017	3 to 10 years in current department or agency	38	546
2017	11 to 20 years in current department or agency	29	382
2017	More than 20 years in current department or agency	27	203

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	24	542
2018	3 to 10 years in current department or agency	25	581
2018	11 to 20 years in current department or agency	24	428
2018	More than 20 years in current department or agency	23	228
2017	Less than 3 years in current department or agency	21	493
2017	3 to 10 years in current department or agency	18	546
2017	11 to 20 years in current department or agency	17	382
2017	More than 20 years in current department or agency	16	203

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	22	542
2018	3 to 10 years in current department or agency	32	581
2018	11 to 20 years in current department or agency	35	428
2018	More than 20 years in current department or agency	18	228
2017	Less than 3 years in current department or agency	24	493
2017	3 to 10 years in current department or agency	38	546
2017	11 to 20 years in current department or agency	36	382
2017	More than 20 years in current department or agency	34	203

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	4	542
2018	3 to 10 years in current department or agency	12	581
2018	11 to 20 years in current department or agency	8	428
2018	More than 20 years in current department or agency	1	228
2017	Less than 3 years in current department or agency	4	493
2017	3 to 10 years in current department or agency	9	546
2017	11 to 20 years in current department or agency	8	382
2017	More than 20 years in current department or agency	1	203

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	25	542
2018	3 to 10 years in current department or agency	35	581
2018	11 to 20 years in current department or agency	31	428
2018	More than 20 years in current department or agency	42	228

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	41	542
2018	3 to 10 years in current department or agency	32	581
2018	11 to 20 years in current department or agency	34	428
2018	More than 20 years in current department or agency	38	228
2017	Less than 3 years in current department or agency	44	493
2017	3 to 10 years in current department or agency	42	546
2017	11 to 20 years in current department or agency	45	382
2017	More than 20 years in current department or agency	55	203

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	Less than 3 years in current department or agency	3	48	18	11	5	15	526
2018	3 to 10 years in current department or agency	4	38	22	10	5	21	555
2018	11 to 20 years in current department or agency	7	46	19	10	4	15	412
2018	More than 20 years in current department or agency	5	48	20	8	5	14	216
2017	Less than 3 years in current department or agency	3	52	19	10	3	13	489
2017	3 to 10 years in current department or agency	5	49	20	8	5	14	537
2017	11 to 20 years in current department or agency	7	54	17	8	4	11	377
2017	More than 20 years in current department or agency	11	49	20	8	4	9	202

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	32	68	541
2018	3 to 10 years in current department or agency	29	71	574
2018	11 to 20 years in current department or agency	32	68	427
2018	More than 20 years in current department or agency	31	69	225

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	15	27	15	16	19	2	5	45	38	540
2018	3 to 10 years in current department or agency	8	23	17	20	25	2	4	33	49	576
2018	11 to 20 years in current department or agency	6	22	21	20	20	3	7	32	44	429
2018	More than 20 years in current department or agency	6	20	22	19	20	2	11	30	45	226
2017	Less than 3 years in current department or agency	18	28	15	16	15	2	5	50	34	497
2017	3 to 10 years in current department or agency	11	22	16	18	23	2	8	37	46	546
2017	11 to 20 years in current department or agency	9	20	18	20	17	5	11	34	44	384
2017	More than 20 years in current department or agency	7	23	17	19	16	3	14	37	42	205

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	6	15	14	22	38	2	3	22	64	541
2018	3 to 10 years in current department or agency	3	12	14	21	46	2	3	15	70	579
2018	11 to 20 years in current department or agency	3	14	17	21	36	3	6	18	63	430
2018	More than 20 years in current department or agency	3	11	23	17	34	3	9	15	58	226
2017	Less than 3 years in current department or agency	5	15	10	19	46	1	4	21	68	496
2017	3 to 10 years in current department or agency	3	11	10	21	47	2	7	15	74	544
2017	11 to 20 years in current department or agency	2	9	16	22	37	4	9	13	68	384
2017	More than 20 years in current department or agency	2	12	16	23	31	3	13	17	64	205

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	44	16	11	7	7	3	11	71	16	779
2018	3 to 10 years in current department or agency	41	17	14	9	10	1	8	63	22	776
2018	11 to 20 years in current department or agency	43	18	12	8	9	1	10	68	18	687
2018	More than 20 years in current department or agency	49	12	9	8	5	2	15	73	15	374

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results for Natural Resources Canada by Question 81. In total, how many years have you been working in your current department or agency?

Survey Themes

My Job

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 4. I have support at work to balance my work and personal life.

Question 5. I get a sense of satisfaction from my work.

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 14. Overall, I like my job.

Question 15. I can complete my assigned workload during my regular working hours.

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 25. My immediate supervisor seems to care about me as a person.

Question 26. I am satisfied with the quality of supervision I receive.

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 49g. From whom did you experience harassment on the job? Other

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment