2018 Public Service Employee Survey Results for Global Affairs Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - FS

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	13	48	13	19	6	0	61	26	712
2018	FS-01	10	45	10	25	10	0	55	35	20
2018	FS-02	11	48	13	21	6	0	59	28	256
2018	FS-03	14	48	13	18	7	0	62	25	344
2018	FS-04	16	49	12	20	2	0	66	22	85
2017	FS	14	42	14	21	8	0	56	30	832
2017	FS-01	11	40	12	30	8	0	50	37	40
2017	FS-02	15	37	15	22	9	0	52	32	319
2017	FS-03	14	46	11	20	8	1	61	28	370
2017	FS-04	12	47	18	17	7	0	59	23	90
2014	FS	19	43	15	15	6	0	63	22	672
2014	FS-01	21	39	13	20	7	0	60	27	14
2014	FS-02	22	41	18	14	5	0	63	19	259
2014	FS-03	18	44	16	15	7	0	62	22	290
2014	FS-04	18	49	8	16	9	0	67	25	104

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	51	39	4	3	3	90	6	709
2018	FS-01	47	37	5	5	5	84	11	19
2018	FS-02	52	38	5	2	3	90	5	256
2018	FS-03	51	40	3	4	2	91	6	342
2018	FS-04	48	39	5	4	5	87	8	85
2017	FS	52	37	5	4	1	89	6	832
2017	FS-01	50	42	5	0	2	93	2	40
2017	FS-02	51	37	6	4	2	88	6	318
2017	FS-03	53	39	4	4	1	91	5	370
2017	FS-04	56	30	5	9	0	86	9	91
2014	FS	55	35	4	5	1	90	6	671
2014	FS-01	60	40	0	0	0	100	0	14
2014	FS-02	54	36	3	5	2	90	7	258
2014	FS-03	57	33	4	4	1	90	5	290
2014	FS-04	54	35	3	6	3	88	9	104

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	47	40	5	5	3	88	8	706
2018	FS-01	35	60	0	5	0	95	5	20
2018	FS-02	43	43	6	5	3	86	8	253
2018	FS-03	50	40	4	5	1	90	6	342
2018	FS-04	53	33	1	7	6	86	13	85
2017	FS	50	38	4	5	2	89	7	833
2017	FS-01	35	52	2	8	2	87	10	40
2017	FS-02	50	38	5	5	2	88	7	319
2017	FS-03	51	39	3	4	2	90	7	370
2017	FS-04	55	34	3	3	4	89	8	91
2014	FS	53	35	5	5	2	88	7	672
2014	FS-01	60	40	0	0	0	100	0	14
2014	FS-02	49	37	5	7	2	86	8	259
2014	FS-03	56	33	4	4	2	89	7	290
2014	FS-04	53	37	4	4	3	89	7	104

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	23	37	13	16	10	0	1	60	26	707
2018	FS-01	30	25	20	15	10	0	0	55	25	20
2018	FS-02	24	39	13	14	9	0	0	63	24	254
2018	FS-03	22	38	12	17	10	0	1	60	27	342
2018	FS-04	21	32	14	17	14	0	1	54	31	84
2017	FS	21	35	14	18	12	0	0	56	30	832
2017	FS-01	18	37	12	13	17	0	2	57	30	40
2017	FS-02	23	34	12	18	12	1	0	58	30	318
2017	FS-03	22	35	15	16	11	0	0	57	28	370
2017	FS-04	14	37	16	23	9	0	0	52	32	91
2014	FS	26	35	16	13	8	0	0	62	22	672
2014	FS-01	27	40	7	20	7	0	0	67	26	14
2014	FS-02	29	35	16	13	6	1	0	64	20	259
2014	FS-03	24	32	19	15	9	0	0	57	25	290
2014	FS-04	28	42	11	8	12	0	0	70	19	104

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	35	47	9	6	3	82	9	707
2018	FS-01	35	40	15	5	5	75	10	20
2018	FS-02	32	49	10	6	3	81	9	253
2018	FS-03	34	48	8	6	3	83	9	343
2018	FS-04	49	33	7	6	5	82	11	84
2017	FS	38	45	9	5	3	83	8	833
2017	FS-01	43	45	5	5	2	88	7	40
2017	FS-02	37	44	9	5	4	81	10	318
2017	FS-03	38	47	10	4	2	85	6	371
2017	FS-04	42	44	8	4	2	86	7	91
2014	FS	34	48	8	7	2	83	9	672
2014	FS-01	27	73	0	0	0	100	0	14
2014	FS-02	33	49	8	7	3	82	10	259
2014	FS-03	34	49	8	7	2	83	9	290
2014	FS-04	39	41	12	8	1	80	9	104

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	16	41	18	14	11	0	0	56	26	710
2018	FS-01	25	50	15	10	0	0	0	75	10	20
2018	FS-02	17	42	18	11	12	0	0	59	23	256
2018	FS-03	14	40	21	15	10	0	0	54	25	342
2018	FS-04	16	39	6	20	19	0	0	55	39	85
2017	FS	19	39	17	16	9	0	0	58	25	832
2017	FS-01	28	42	7	13	5	2	2	74	18	40
2017	FS-02	21	36	17	18	9	0	0	57	26	317
2017	FS-03	16	42	17	16	8	0	0	58	24	371
2017	FS-04	22	36	17	10	15	0	0	58	25	91
2014	FS	19	43	16	16	7	0	0	62	22	672
2014	FS-01	20	60	13	7	0	0	0	80	7	14
2014	FS-02	24	40	17	12	7	0	0	64	19	259
2014	FS-03	16	45	15	17	7	0	0	61	24	290
2014	FS-04	16	42	14	19	8	0	0	59	27	104

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	19	46	14	14	7	0	65	21	710
2018	FS-01	25	35	5	25	10	0	60	35	20
2018	FS-02	18	48	15	13	7	0	65	20	256
2018	FS-03	19	46	14	15	6	0	65	21	342
2018	FS-04	21	47	12	9	11	0	68	20	85
2017	FS	20	45	15	15	5	0	65	20	833
2017	FS-01	13	40	20	15	10	2	54	25	40
2017	FS-02	22	43	13	18	3	0	65	21	318
2017	FS-03	19	51	14	11	5	0	70	17	371
2017	FS-04	21	34	22	17	7	0	55	23	91

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	42	45	6	6	2	0	87	8	709
2018	FS-01	35	40	5	15	5	0	75	20	20
2018	FS-02	40	49	5	4	2	0	89	6	255
2018	FS-03	42	45	5	5	2	0	87	8	341
2018	FS-04	51	33	8	8	0	0	84	8	86
2017	FS	36	45	11	6	2	0	81	8	832
2017	FS-01	38	22	25	7	5	2	62	13	40
2017	FS-02	36	43	12	7	2	0	80	9	318
2017	FS-03	34	52	9	3	2	0	86	5	371
2017	FS-04	40	37	10	8	5	0	77	13	91
2014	FS	34	46	11	7	2	0	80	10	672
2014	FS-01	41	53	7	0	0	0	93	0	14
2014	FS-02	31	45	11	10	2	0	76	12	259
2014	FS-03	35	47	11	6	2	0	82	8	290
2014	FS-04	37	45	10	7	2	0	82	9	104

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	22	43	15	12	9	65	21	709
2018	FS-01	20	50	5	15	10	70	25	20
2018	FS-02	25	42	15	9	10	66	18	255
2018	FS-03	18	46	15	13	7	65	20	342
2018	FS-04	28	31	13	15	13	59	28	85
2017	FS	22	41	14	13	9	63	23	833
2017	FS-01	28	38	7	18	10	65	27	40
2017	FS-02	24	40	12	14	11	64	25	319
2017	FS-03	19	43	18	12	7	63	19	371
2017	FS-04	22	39	12	14	12	61	27	90

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	49	40	6	3	2	89	4	704
2018	FS-01	55	30	10	0	5	85	5	20
2018	FS-02	47	44	7	2	1	90	2	252
2018	FS-03	50	40	5	3	2	89	5	339
2018	FS-04	51	35	7	6	1	86	7	86
2017	FS	52	37	7	3	0	89	3	831
2017	FS-01	40	45	10	5	0	85	5	40
2017	FS-02	53	36	6	5	0	89	5	319
2017	FS-03	53	39	7	1	1	92	2	369
2017	FS-04	56	32	10	2	0	88	2	90
2014	FS	55	36	6	2	1	90	3	671
2014	FS-01	54	39	7	0	0	93	0	14
2014	FS-02	51	38	7	2	2	89	4	259
2014	FS-03	59	31	7	2	1	90	3	289
2014	FS-04	53	41	5	0	1	94	1	104

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	26	44	13	11	5	0	71	16	706
2018	FS-01	15	40	10	25	10	0	55	35	20
2018	FS-02	22	47	14	11	5	1	70	16	253
2018	FS-03	28	45	12	10	4	0	73	14	341
2018	FS-04	35	34	13	9	8	0	69	18	85
2017	FS	28	43	12	12	4	0	72	16	830
2017	FS-01	15	42	20	18	5	0	57	23	40
2017	FS-02	26	39	15	14	5	1	66	19	319
2017	FS-03	30	48	9	9	4	0	78	13	368
2017	FS-04	32	39	10	16	2	0	71	19	90
2014	FS	21	50	13	11	4	0	72	15	672
2014	FS-01	7	53	34	7	0	0	59	7	14
2014	FS-02	20	50	15	9	5	0	70	14	259
2014	FS-03	22	47	12	13	5	0	70	18	290
2014	FS-04	25	58	4	12	2	0	83	13	104

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	27	38	16	11	7	0	65	19	708
2018	FS-01	15	30	35	10	10	0	45	20	20
2018	FS-02	28	39	15	11	8	0	66	19	254
2018	FS-03	26	41	15	11	6	0	67	18	341
2018	FS-04	30	26	20	15	9	0	56	24	86
2017	FS	29	37	14	13	6	0	66	19	829
2017	FS-01	20	43	12	22	0	2	64	23	40
2017	FS-02	30	35	14	13	8	0	65	21	317
2017	FS-03	31	38	15	10	6	0	69	16	369
2017	FS-04	22	43	12	18	5	0	65	23	90
2014	FS	26	43	15	12	4	0	69	16	672
2014	FS-01	7	40	33	13	0	7	50	14	14
2014	FS-02	28	41	17	12	3	0	68	15	259
2014	FS-03	25	42	13	13	6	0	68	19	290
2014	FS-04	25	50	13	10	2	0	75	12	104

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	23	40	16	15	6	0	0	63	21	710
2018	FS-01	20	30	25	20	5	0	0	50	25	20
2018	FS-02	22	39	17	15	7	0	0	61	22	256
2018	FS-03	23	44	15	13	5	0	0	66	19	341
2018	FS-04	28	34	14	16	7	0	1	62	24	86
2017	FS	24	42	16	12	5	0	0	67	17	830
2017	FS-01	20	47	10	15	3	5	0	71	18	40
2017	FS-02	25	41	16	12	6	0	0	67	18	319
2017	FS-03	23	44	16	11	5	0	0	68	16	368
2017	FS-04	28	41	14	14	2	0	0	69	16	90
2014	FS	27	46	15	8	3	0	1	74	11	672
2014	FS-01	7	60	20	0	7	7	0	72	7	14
2014	FS-02	27	49	15	6	2	0	2	77	8	259
2014	FS-03	27	44	15	10	3	0	0	71	13	290
2014	FS-04	32	44	13	9	2	0	0	76	11	104

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	36	46	10	5	2	82	7	708
2018	FS-01	25	45	15	10	5	70	15	20
2018	FS-02	36	46	11	5	2	82	7	255
2018	FS-03	35	49	10	4	2	84	6	342
2018	FS-04	42	37	11	6	5	79	11	84
2017	FS	40	42	10	6	1	83	8	829
2017	FS-01	30	55	10	5	0	85	5	40
2017	FS-02	39	43	11	6	1	82	7	319
2017	FS-03	41	43	8	6	2	85	8	368
2017	FS-04	46	32	13	7	2	78	9	89
2014	FS	40	44	9	4	2	84	6	672
2014	FS-01	34	53	13	0	0	87	0	14
2014	FS-02	36	46	11	5	2	82	7	259
2014	FS-03	42	44	9	4	1	86	6	290
2014	FS-04	48	38	8	4	2	87	6	104

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	14	25	23	21	17	0	0	39	38	711
2018	FS-01	20	20	20	30	10	0	0	40	40	20
2018	FS-02	14	26	23	20	17	0	0	40	37	257
2018	FS-03	14	25	23	21	17	0	0	39	38	342
2018	FS-04	13	22	22	20	22	0	0	35	42	85
2017	FS	12	30	24	19	13	1	0	43	33	834
2017	FS-01	13	33	25	15	15	0	0	45	30	40
2017	FS-02	12	31	25	20	11	1	0	44	31	320
2017	FS-03	10	32	24	20	14	1	0	42	34	371
2017	FS-04	17	24	21	19	19	0	0	41	38	90
2014	FS	14	31	26	16	12	0	0	45	28	672
2014	FS-01	20	34	33	7	7	0	0	54	13	14
2014	FS-02	16	34	25	16	8	0	1	51	24	259
2014	FS-03	12	30	27	17	14	0	0	42	31	290
2014	FS-04	13	26	26	16	18	0	0	39	35	104

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	9	27	41	18	4	0	1	22	36	712
2018	FS-01	5	20	45	20	5	0	5	26	26	20
2018	FS-02	7	27	42	19	4	1	1	24	34	256
2018	FS-03	10	27	42	17	4	0	0	21	37	344
2018	FS-04	14	29	34	19	4	0	0	22	44	85
2017	FS	8	25	42	19	4	1	1	24	34	831
2017	FS-01	10	28	33	23	5	0	0	28	39	39
2017	FS-02	8	24	39	23	4	1	0	28	33	318
2017	FS-03	7	27	44	16	5	0	1	21	34	370
2017	FS-04	12	21	47	16	3	0	1	19	33	91
2014	FS	9	26	42	18	5	0	0	23	35	672
2014	FS-01	0	20	60	20	0	0	0	20	20	14
2014	FS-02	8	23	42	20	6	1	1	26	31	259
2014	FS-03	8	30	43	14	4	0	0	19	38	290
2014	FS-04	13	25	35	23	5	0	0	28	37	104

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	9	23	38	24	5	0	1	29	32	709
2018	FS-01	10	25	50	10	0	0	5	11	37	20
2018	FS-02	11	21	38	23	6	0	1	29	33	255
2018	FS-03	8	23	41	23	5	0	0	28	31	342
2018	FS-04	8	29	25	31	6	0	1	37	38	85
2017	FS	8	24	36	23	6	1	1	30	32	831
2017	FS-01	10	35	27	12	10	2	3	24	47	40
2017	FS-02	11	20	33	26	6	2	2	34	32	318
2017	FS-03	7	25	37	23	7	1	1	31	32	369
2017	FS-04	4	25	50	18	2	0	0	20	30	91
2014	FS	13	25	35	20	5	0	1	26	38	672
2014	FS-01	0	20	47	20	13	0	0	33	20	14
2014	FS-02	11	17	39	26	7	0	0	33	28	259
2014	FS-03	14	31	33	16	4	0	1	20	46	290
2014	FS-04	18	26	32	18	3	1	2	22	45	104

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	21	30	32	13	3	0	0	16	52	711
2018	FS-01	15	25	40	20	0	0	0	20	40	20
2018	FS-02	19	32	32	13	3	1	0	16	52	256
2018	FS-03	22	29	32	12	3	0	0	16	52	343
2018	FS-04	27	26	29	14	2	0	1	17	54	85
2017	FS	24	29	31	11	3	0	1	14	54	833
2017	FS-01	32	27	30	5	5	0	0	11	60	40
2017	FS-02	23	29	33	11	4	1	1	15	52	319
2017	FS-03	26	28	30	12	2	0	1	15	55	370
2017	FS-04	19	37	30	12	2	0	0	14	56	91
2014	FS	23	32	29	12	4	0	0	16	55	671
2014	FS-01	0	54	19	7	20	0	0	27	54	14
2014	FS-02	22	30	31	14	3	0	0	17	53	259
2014	FS-03	25	32	29	11	2	0	0	14	57	289
2014	FS-04	23	31	29	12	5	0	1	17	54	104

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	19	32	36	10	2	0	0	13	51	711
2018	FS-01	15	40	30	15	0	0	0	15	55	20
2018	FS-02	19	30	38	11	2	1	0	13	49	256
2018	FS-03	20	31	36	10	3	0	0	13	51	343
2018	FS-04	16	45	27	9	2	0	0	12	61	85
2017	FS	18	30	38	11	2	0	0	13	49	830
2017	FS-01	7	27	45	21	0	0	0	21	34	40
2017	FS-02	19	29	38	11	2	1	1	13	49	318
2017	FS-03	18	30	38	11	2	0	0	13	49	368
2017	FS-04	16	36	35	11	1	0	0	12	53	91
2014	FS	16	33	35	13	3	0	0	15	49	667
2014	FS-01	7	21	35	29	7	0	0	36	28	13
2014	FS-02	11	32	38	14	3	0	0	18	44	259
2014	FS-03	19	35	33	11	1	0	0	12	54	289
2014	FS-04	19	33	33	11	4	0	1	15	52	101

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	25	34	27	9	3	1	2	12	60	713
2018	FS-01	25	30	15	25	0	0	5	26	58	20
2018	FS-02	25	36	26	9	2	1	1	11	62	257
2018	FS-03	23	35	27	8	4	1	2	12	60	344
2018	FS-04	32	25	32	8	2	0	1	11	57	85
2017	FS	32	33	23	7	2	1	1	9	67	832
2017	FS-01	32	22	17	16	7	2	3	24	57	40
2017	FS-02	31	34	23	7	2	2	1	9	67	319
2017	FS-03	32	34	24	7	1	1	1	8	68	369
2017	FS-04	36	31	28	4	1	0	0	6	67	91
2014	FS	31	34	23	8	3	0	1	12	65	671
2014	FS-01	13	13	34	26	13	0	0	39	26	14
2014	FS-02	23	36	25	11	3	0	1	14	60	259
2014	FS-03	36	36	19	6	2	0	1	8	72	289
2014	FS-04	39	30	24	5	3	0	0	8	68	104

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	12	23	37	19	7	0	1	26	35	707
2018	FS-01	10	40	30	15	0	0	5	16	53	20
2018	FS-02	15	22	35	18	8	0	1	27	37	254
2018	FS-03	11	22	39	20	7	0	1	27	33	342
2018	FS-04	11	25	38	18	7	0	1	25	36	84
2017	FS	11	22	36	21	7	1	2	29	34	831
2017	FS-01	18	20	40	13	5	2	2	19	39	40
2017	FS-02	13	21	33	21	9	1	2	31	35	318
2017	FS-03	9	23	37	23	6	1	1	30	32	369
2017	FS-04	13	22	43	15	5	1	1	20	36	91
2014	FS	10	20	39	19	8	1	2	28	31	672
2014	FS-01	0	27	60	13	0	0	0	13	27	14
2014	FS-02	10	15	46	20	7	1	2	27	26	259
2014	FS-03	10	25	35	17	8	1	3	27	37	290
2014	FS-04	13	19	34	22	11	0	2	33	32	104

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	28	30	32	7	1	1	0	9	59	712
2018	FS-01	10	50	30	10	0	0	0	10	60	20
2018	FS-02	28	29	34	7	2	1	0	9	57	256
2018	FS-03	30	30	33	6	1	0	0	7	60	344
2018	FS-04	27	33	27	12	0	0	1	12	61	85
2017	FS	24	35	33	5	2	0	1	7	59	833
2017	FS-01	10	37	38	8	2	2	3	11	50	40
2017	FS-02	25	28	37	6	2	1	1	8	54	319
2017	FS-03	23	40	30	4	2	0	0	7	63	371
2017	FS-04	27	35	30	6	2	0	0	8	62	90
2014	FS	28	33	28	8	3	0	1	10	61	670
2014	FS-01	7	41	26	20	7	0	0	26	47	14
2014	FS-02	22	31	33	10	3	0	1	13	54	258
2014	FS-03	31	36	24	6	2	0	1	8	68	289
2014	FS-04	34	27	28	6	4	1	1	10	62	104

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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	18	34	18	11	7	7	4	59	20	710
2018	FS-01	5	30	15	25	5	15	5	44	38	20
2018	FS-02	14	30	20	12	9	11	5	51	25	257
2018	FS-03	21	38	16	12	5	6	4	64	19	340
2018	FS-04	22	36	24	6	7	3	1	61	13	86
2017	FS	20	36	13	12	7	5	7	63	22	833
2017	FS-01	20	29	7	15	2	13	13	66	24	40
2017	FS-02	20	33	12	13	9	7	7	61	25	318
2017	FS-03	18	39	13	12	7	4	7	64	21	371
2017	FS-04	24	39	16	6	8	2	5	69	14	91
2014	FS	34	30	13	6	5	6	6	72	13	672
2014	FS-01	20	33	7	20	0	21	0	66	25	14
2014	FS-02	31	31	13	5	5	6	8	73	12	259
2014	FS-03	32	29	16	6	5	7	5	69	13	290
2014	FS-04	45	34	7	8	3	3	1	82	11	104

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	38	36	11	8	5	1	0	76	13	707
2018	FS-01	35	30	15	5	5	10	0	72	11	20
2018	FS-02	33	37	9	11	7	2	0	71	19	255
2018	FS-03	40	38	11	7	3	0	1	79	10	339
2018	FS-04	45	30	13	6	6	0	0	76	12	86
2017	FS	41	32	10	8	6	2	1	75	15	833
2017	FS-01	42	35	0	12	5	5	0	82	18	40
2017	FS-02	40	29	8	12	7	2	1	72	20	318
2017	FS-03	42	33	12	6	6	1	1	76	12	371
2017	FS-04	42	42	9	3	5	0	0	84	8	91
2014	FS	52	30	7	7	3	1	0	83	10	671
2014	FS-01	39	34	7	13	7	0	0	73	20	14
2014	FS-02	49	31	8	7	3	2	0	82	10	259
2014	FS-03	50	31	8	8	2	1	0	83	10	289
2014	FS-04	62	26	5	6	1	0	0	88	7	104

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	10	22	20	19	13	12	5	38	38	708
2018	FS-01	10	20	20	35	0	15	0	35	41	20
2018	FS-02	8	17	19	19	16	19	3	32	44	258
2018	FS-03	10	25	20	19	12	8	6	41	36	338
2018	FS-04	14	26	21	19	12	2	6	44	33	85
2017	FS	8	25	15	22	13	12	5	40	42	834
2017	FS-01	3	16	8	23	5	46	0	34	52	39
2017	FS-02	7	19	13	22	15	17	7	34	48	320
2017	FS-03	8	29	17	22	13	7	5	41	40	371
2017	FS-04	10	38	17	20	10	3	3	51	32	91
2014	FS	11	24	19	17	10	15	5	43	33	671
2014	FS-01	7	13	20	20	7	34	0	30	40	14
2014	FS-02	7	21	20	17	10	20	5	37	37	259
2014	FS-03	11	24	20	16	9	13	6	44	31	289
2014	FS-04	19	32	16	17	9	5	2	55	28	104

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	46	39	7	5	2	0	86	7	711
2018	FS-01	50	35	5	10	0	0	85	10	20
2018	FS-02	42	43	6	5	3	0	86	9	258
2018	FS-03	47	37	9	5	1	1	85	6	340
2018	FS-04	53	35	7	3	1	0	88	5	86
2017	FS	47	37	6	6	3	0	84	9	833
2017	FS-01	51	27	12	7	0	2	80	8	40
2017	FS-02	50	35	4	7	3	0	85	11	319
2017	FS-03	43	41	7	5	3	0	84	9	370
2017	FS-04	54	34	6	4	2	0	88	7	91
2014	FS	58	32	5	3	1	0	90	5	671
2014	FS-01	60	26	13	0	0	0	87	0	14
2014	FS-02	57	34	4	3	2	0	91	5	259
2014	FS-03	56	30	7	4	1	0	87	6	289
2014	FS-04	62	32	2	4	0	0	94	4	104

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	39	43	9	5	2	1	83	7	709
2018	FS-01	35	35	10	10	0	10	78	11	20
2018	FS-02	39	43	9	5	3	1	84	8	256
2018	FS-03	39	45	9	4	2	1	84	7	340
2018	FS-04	41	41	9	7	2	0	81	9	86

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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	24	41	13	12	7	2	1	67	20	709
2018	FS-01	25	40	15	15	0	5	0	68	16	20
2018	FS-02	26	42	8	14	6	3	1	71	21	257
2018	FS-03	24	41	15	10	8	1	1	67	18	340
2018	FS-04	21	36	16	15	8	1	1	59	24	85
2017	FS	28	37	13	12	7	1	0	67	19	835
2017	FS-01	25	42	12	8	8	5	0	71	16	40
2017	FS-02	30	36	13	12	6	2	1	68	19	320
2017	FS-03	29	37	14	12	7	1	1	67	19	371
2017	FS-04	22	42	13	12	11	0	0	64	23	91
2014	FS	30	41	11	10	5	1	1	73	15	671
2014	FS-01	40	33	7	13	7	0	0	73	20	14
2014	FS-02	33	41	10	9	5	2	0	76	14	259
2014	FS-03	29	42	12	11	4	1	1	72	16	289
2014	FS-04	28	42	14	7	7	2	0	72	14	104

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	35	34	13	7	6	3	1	73	13	708
2018	FS-01	30	40	15	10	5	0	0	70	15	20
2018	FS-02	40	31	12	7	6	3	1	74	13	256
2018	FS-03	34	36	14	7	5	4	1	73	13	340
2018	FS-04	29	40	15	5	8	1	1	71	13	85
2017	FS	38	35	11	6	5	4	1	77	12	832
2017	FS-01	32	35	10	7	5	10	0	75	14	40
2017	FS-02	39	34	10	7	5	5	1	77	12	318
2017	FS-03	40	34	12	6	5	3	0	76	12	370
2017	FS-04	36	45	7	4	7	2	0	82	11	91
2014	FS	44	33	9	7	3	3	1	80	10	670
2014	FS-01	47	20	7	13	7	0	7	72	21	14
2014	FS-02	44	32	9	7	3	5	1	80	11	259
2014	FS-03	44	32	11	8	2	2	1	79	10	289
2014	FS-04	46	39	6	2	4	4	0	88	6	103

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	32	38	10	9	7	2	0	73	17	702
2018	FS-01	30	35	10	10	15	0	0	65	25	20
2018	FS-02	36	34	10	9	8	2	0	72	18	255
2018	FS-03	30	42	11	9	5	3	0	74	14	335
2018	FS-04	31	38	9	11	11	0	1	69	21	85
2017	FS	37	38	9	8	6	1	0	76	15	835
2017	FS-01	35	45	7	5	5	2	0	82	10	40
2017	FS-02	36	37	10	9	7	2	0	74	16	320
2017	FS-03	39	38	8	9	6	1	0	77	15	371
2017	FS-04	34	38	15	8	4	0	0	73	12	91
2014	FS	39	37	10	9	3	2	0	78	12	671
2014	FS-01	47	20	20	7	7	0	0	67	13	14
2014	FS-02	39	34	11	10	3	3	0	75	14	259
2014	FS-03	38	40	10	9	2	1	0	78	11	289
2014	FS-04	43	40	5	8	2	2	0	85	10	104

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	44	32	9	7	6	1	1	77	13	708
2018	FS-01	40	35	15	10	0	0	0	75	10	20
2018	FS-02	48	29	9	7	5	2	1	79	12	258
2018	FS-03	42	35	9	8	6	1	0	77	14	338
2018	FS-04	41	31	13	4	9	1	1	73	13	85
2017	FS	47	29	10	5	7	2	0	78	12	833
2017	FS-01	43	35	7	5	8	2	0	80	13	40
2017	FS-02	48	28	9	4	7	3	0	80	12	319
2017	FS-03	47	28	11	5	7	1	1	77	12	370
2017	FS-04	46	34	7	10	3	0	0	80	13	91

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	33	33	13	11	8	1	1	67	19	709
2018	FS-01	25	40	20	0	15	0	0	65	15	20
2018	FS-02	39	27	11	12	8	2	1	68	21	257
2018	FS-03	30	37	13	11	7	1	0	68	18	340
2018	FS-04	31	29	19	7	12	1	1	61	19	85
2017	FS	39	31	12	9	7	2	0	72	16	831
2017	FS-01	30	38	12	15	5	0	0	67	20	40
2017	FS-02	42	27	12	10	7	2	0	71	18	319
2017	FS-03	39	32	12	8	6	2	1	73	15	368
2017	FS-04	38	40	7	5	9	1	0	79	14	91
2014	FS	40	35	10	9	4	1	0	76	13	668
2014	FS-01	33	34	20	13	0	0	0	67	13	14
2014	FS-02	38	38	11	8	4	1	0	77	12	259
2014	FS-03	41	33	10	10	4	2	1	75	14	288
2014	FS-04	44	35	8	6	6	1	0	80	12	102

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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	13	40	17	12	6	4	9	61	20	411
2018	FS-02	15	43	9	16	7	3	6	64	26	86
2018	FS-03	11	40	18	11	5	4	10	60	18	241
2017	FS	15	37	17	13	5	4	9	59	22	483
2017	FS-02	14	43	16	13	6	4	3	62	21	119
2017	FS-03	15	35	16	12	6	4	12	60	21	272
2017	FS-04	17	31	18	16	5	4	8	55	24	76
2014	FS	20	38	14	9	4	5	9	69	15	310
2014	FS-02	28	32	15	6	0	6	13	74	8	47
2014	FS-03	17	37	15	9	4	6	11	66	16	171
2014	FS-04	23	43	11	9	6	3	5	72	16	88

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	18	36	16	15	7	7	0	59	24	712
2018	FS-01	20	25	20	5	5	25	0	60	13	20
2018	FS-02	17	37	18	13	6	9	0	59	21	255
2018	FS-03	18	37	14	16	8	7	0	58	26	344
2018	FS-04	22	35	20	17	3	1	1	58	21	86
2017	FS	16	36	19	13	9	7	0	55	25	833
2017	FS-01	25	37	10	13	2	13	0	71	17	40
2017	FS-02	14	36	19	11	10	10	0	56	23	318
2017	FS-03	14	37	20	16	10	4	0	53	27	371
2017	FS-04	23	30	22	13	10	2	0	54	23	91
2014	FS	24	39	18	8	4	6	0	68	13	672
2014	FS-01	20	53	21	7	0	0	0	73	7	14
2014	FS-02	25	44	14	6	2	9	0	76	9	259
2014	FS-03	23	35	21	11	5	5	0	61	17	290
2014	FS-04	29	38	19	3	8	3	0	69	11	104

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	11	36	22	17	13	1	48	30	709
2018	FS-01	15	35	25	15	0	10	56	17	20
2018	FS-02	11	37	22	17	13	1	48	30	254
2018	FS-03	11	37	22	16	14	1	48	30	342
2018	FS-04	12	36	22	20	10	0	48	30	86
2017	FS	11	36	21	18	12	1	47	31	835
2017	FS-01	13	42	7	28	5	5	58	34	40
2017	FS-02	12	39	19	16	13	2	51	30	320
2017	FS-03	10	34	24	19	12	1	44	32	371
2017	FS-04	12	31	26	15	13	2	44	29	91
2014	FS	14	42	19	17	7	1	56	24	672
2014	FS-01	13	47	33	7	0	0	60	7	14
2014	FS-02	16	43	19	15	5	2	60	20	259
2014	FS-03	12	41	17	21	9	1	53	30	290
2014	FS-04	15	41	21	15	7	0	57	22	104

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	7	24	25	26	15	3	32	42	710
2018	FS-01	15	15	35	15	10	10	33	28	20
2018	FS-02	6	24	25	28	13	4	31	42	254
2018	FS-03	8	23	25	26	15	3	32	42	343
2018	FS-04	8	24	23	24	20	0	33	44	86
2017	FS	5	26	23	29	14	3	32	44	832
2017	FS-01	10	34	8	28	10	10	50	42	40
2017	FS-02	5	28	22	27	14	4	34	43	319
2017	FS-03	4	25	25	29	16	1	30	45	369
2017	FS-04	7	21	25	32	13	2	28	46	91
2014	FS	8	31	25	23	11	2	40	34	672
2014	FS-01	7	33	34	20	7	0	39	26	14
2014	FS-02	9	34	25	19	9	3	45	28	259
2014	FS-03	6	31	21	27	14	2	38	41	290
2014	FS-04	10	25	33	22	9	2	35	31	104

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	6	24	22	30	16	1	31	47	710
2018	FS-01	10	20	25	30	10	5	32	42	20
2018	FS-02	4	26	17	33	17	2	31	51	255
2018	FS-03	8	23	25	29	15	1	31	44	342
2018	FS-04	7	23	24	27	19	0	30	45	86
2017	FS	6	27	23	25	17	2	34	43	834
2017	FS-01	5	30	23	22	15	5	37	39	40
2017	FS-02	7	24	22	26	18	2	32	46	319
2017	FS-03	5	30	24	24	16	2	36	40	371
2017	FS-04	3	26	26	29	15	0	29	44	91
2014	FS	6	31	22	29	11	2	38	40	671
2014	FS-01	7	67	7	13	7	0	74	20	14
2014	FS-02	5	29	22	32	10	2	35	42	258
2014	FS-03	7	30	21	29	12	2	38	41	290
2014	FS-04	8	32	25	25	11	0	39	36	104

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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	10	44	24	17	5	0	54	22	707
2018	FS-01	10	45	30	15	0	0	55	15	20
2018	FS-02	11	46	22	15	5	0	57	20	256
2018	FS-03	9	44	22	19	6	0	53	24	341
2018	FS-04	7	40	31	19	2	0	47	22	83
2017	FS	10	45	22	16	6	0	56	22	833
2017	FS-01	8	55	20	15	2	0	63	17	40
2017	FS-02	13	44	22	14	7	1	58	20	319
2017	FS-03	8	44	23	17	7	0	53	24	371
2017	FS-04	7	49	19	20	5	0	56	25	90
2014	FS	12	45	21	16	6	1	57	23	672
2014	FS-01	13	47	27	13	0	0	60	13	14
2014	FS-02	14	44	22	14	7	0	58	20	259
2014	FS-03	11	44	20	18	6	1	56	24	290
2014	FS-04	8	47	18	21	5	1	55	26	104

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	33	44	11	8	4	1	0	77	12	710
2018	FS-01	20	40	15	15	10	0	0	60	25	20
2018	FS-02	28	46	12	9	4	2	0	75	13	257
2018	FS-03	36	42	10	7	5	0	1	78	12	342
2018	FS-04	37	45	10	7	1	0	0	82	8	84
2017	FS	37	45	7	7	4	1	0	82	11	834
2017	FS-01	28	40	5	12	12	2	0	70	25	40
2017	FS-02	34	43	9	8	3	2	1	79	11	319
2017	FS-03	39	46	5	6	4	0	0	85	10	371
2017	FS-04	41	46	9	1	3	0	0	87	4	91
2014	FS	49	37	7	5	1	1	0	87	6	672
2014	FS-01	13	46	27	14	0	0	0	59	14	14
2014	FS-02	44	39	7	6	2	2	0	85	8	259
2014	FS-03	53	34	8	4	1	0	0	87	4	290
2014	FS-04	56	39	2	4	0	0	0	94	4	104

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	19	43	21	11	5	0	63	16	706
2018	FS-01	15	45	25	10	0	5	63	11	20
2018	FS-02	20	40	20	13	7	0	60	20	257
2018	FS-03	18	46	21	10	4	0	65	15	338
2018	FS-04	21	39	25	11	2	1	61	13	84

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	8	20	17	23	22	9	1	30	50	705
2018	FS-01	10	5	15	10	45	15	0	18	65	20
2018	FS-02	6	18	16	23	24	12	2	27	54	255
2018	FS-03	9	22	18	23	20	8	1	34	46	339
2018	FS-04	10	17	23	25	21	2	2	28	49	84
2017	FS	8	20	16	19	24	10	2	32	50	833
2017	FS-01	5	13	15	18	32	15	2	21	60	40
2017	FS-02	8	18	15	18	26	13	2	31	51	319
2017	FS-03	9	20	15	22	23	9	2	33	51	370
2017	FS-04	8	28	24	12	20	7	2	39	35	91
2014	FS	9	20	20	21	16	11	2	34	43	671
2014	FS-01	7	19	7	20	27	21	0	33	59	14
2014	FS-02	7	16	24	25	15	11	2	26	46	259
2014	FS-03	11	21	19	18	18	10	2	37	41	289
2014	FS-04	9	28	18	22	12	10	2	41	38	104

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	2	15	13	25	45	1	17	70	707
2018	FS-01	0	15	5	35	45	0	15	80	20
2018	FS-02	2	11	14	28	44	1	14	72	255
2018	FS-03	3	17	13	24	43	1	20	67	341
2018	FS-04	2	13	14	18	52	0	15	70	84
2017	FS	5	18	14	23	38	1	24	62	835
2017	FS-01	8	15	12	18	38	10	25	62	40
2017	FS-02	5	16	11	24	42	1	22	67	320
2017	FS-03	5	19	15	24	36	0	24	60	371
2017	FS-04	5	23	17	22	33	0	28	55	91
2014	FS	7	29	17	22	25	0	36	47	672
2014	FS-01	13	20	27	26	13	0	33	40	14
2014	FS-02	8	34	16	19	22	0	43	41	259
2014	FS-03	6	25	17	22	29	0	32	51	290
2014	FS-04	5	25	18	30	22	0	30	52	104

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	4	8	7	25	55	0	0	12	81	710
2018	FS-01	5	10	0	20	65	0	0	15	85	20
2018	FS-02	3	7	7	24	59	0	0	10	83	257
2018	FS-03	4	8	9	27	51	1	1	12	78	343
2018	FS-04	7	10	2	25	54	0	1	17	80	83
2017	FS	3	11	6	20	59	1	0	14	80	833
2017	FS-01	0	17	0	33	47	2	0	18	82	40
2017	FS-02	3	8	5	17	67	2	0	10	84	319
2017	FS-03	4	13	7	18	56	0	1	17	75	370
2017	FS-04	2	12	6	26	54	0	0	14	80	91
2014	FS	8	20	14	24	34	0	0	27	58	672
2014	FS-01	7	0	13	47	33	0	0	7	80	14
2014	FS-02	8	17	13	24	37	0	0	25	61	259
2014	FS-03	6	21	16	22	34	0	0	28	57	290
2014	FS-04	11	25	11	27	26	1	0	36	53	104

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	6	28	36	20	8	2	35	28	709
2018	FS-01	10	30	30	20	0	10	44	22	20
2018	FS-02	5	23	42	19	10	2	28	30	257
2018	FS-03	6	31	33	21	7	1	38	28	341
2018	FS-04	10	32	32	19	7	0	42	26	84
2017	FS	6	31	30	23	8	3	39	31	833
2017	FS-01	5	32	25	25	10	2	38	36	40
2017	FS-02	6	29	30	21	9	4	37	32	319
2017	FS-03	6	31	29	24	7	2	38	32	370
2017	FS-04	9	39	31	17	4	0	47	22	91

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	24	43	17	9	4	4	0	69	13	711
2018	FS-01	26	32	16	11	11	5	0	61	22	19
2018	FS-02	19	44	18	10	5	4	0	65	16	257
2018	FS-03	28	43	15	8	2	3	0	74	10	342
2018	FS-04	21	45	22	8	1	2	0	68	10	86
2017	FS	25	41	18	7	4	5	0	70	11	832
2017	FS-01	22	35	10	15	2	15	0	68	20	40
2017	FS-02	26	37	17	9	5	6	0	67	15	319
2017	FS-03	25	44	18	5	4	3	1	72	9	370
2017	FS-04	24	48	22	3	1	1	1	73	4	90
2014	FS	37	39	12	5	1	5	0	81	6	672
2014	FS-01	27	47	20	0	0	7	0	79	0	14
2014	FS-02	40	35	10	5	2	8	0	82	8	259
2014	FS-03	33	45	12	5	1	3	0	81	6	290
2014	FS-04	42	33	18	3	1	3	0	77	4	104

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	19	40	22	14	5	1	60	18	710
2018	FS-01	21	32	32	16	0	0	53	16	19
2018	FS-02	16	42	20	14	7	1	59	21	257
2018	FS-03	21	40	21	13	4	1	62	17	341
2018	FS-04	21	36	24	17	1	0	57	19	86
2017	FS	18	46	16	13	5	1	65	18	834
2017	FS-01	13	50	17	13	2	5	66	16	40
2017	FS-02	21	48	11	13	7	1	70	20	319
2017	FS-03	17	45	20	13	4	1	63	17	371
2017	FS-04	15	43	23	15	3	0	58	19	91
2014	FS	26	42	17	11	3	1	69	14	672
2014	FS-01	33	54	7	7	0	0	87	7	14
2014	FS-02	27	40	20	9	3	1	68	12	259
2014	FS-03	25	41	16	13	3	2	67	16	290
2014	FS-04	27	45	16	10	2	0	72	12	104

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	20	42	19	13	6	61	19	709
2018	FS-01	21	32	16	11	21	53	32	19
2018	FS-02	18	43	20	12	7	61	20	256
2018	FS-03	21	43	19	13	4	65	16	341
2018	FS-04	20	34	20	20	7	53	27	86
2017	FS	19	42	16	15	9	60	24	835
2017	FS-01	13	32	7	30	17	45	48	40
2017	FS-02	21	40	14	15	10	61	25	320
2017	FS-03	17	44	18	12	8	61	21	371
2017	FS-04	21	38	16	16	8	59	24	91
2014	FS	25	47	14	10	4	72	14	671
2014	FS-01	19	54	7	20	0	74	20	14
2014	FS-02	31	45	13	8	3	76	11	258
2014	FS-03	20	46	18	11	5	66	17	290
2014	FS-04	27	52	6	10	6	79	15	104

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	13	31	27	19	10	0	44	29	709
2018	FS-01	16	26	5	32	16	5	44	50	19
2018	FS-02	11	33	27	20	9	0	44	30	256
2018	FS-03	14	30	30	17	9	0	44	26	342
2018	FS-04	16	32	18	22	12	0	48	34	85
2017	FS	13	34	26	18	10	0	47	28	834
2017	FS-01	8	37	17	20	15	2	46	36	40
2017	FS-02	13	35	24	18	10	0	48	28	319
2017	FS-03	14	33	28	16	9	0	46	26	371
2017	FS-04	12	34	24	22	7	1	47	29	91
2014	FS	15	47	18	15	5	0	62	20	671
2014	FS-01	20	47	33	0	0	0	67	0	14
2014	FS-02	17	48	18	12	5	0	65	17	259
2014	FS-03	13	46	18	18	5	0	59	23	290
2014	FS-04	15	48	14	19	4	1	63	24	103

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	12	34	24	20	10	46	30	706
2018	FS-01	11	32	5	32	21	42	53	19
2018	FS-02	10	35	25	19	10	45	29	256
2018	FS-03	13	35	26	17	10	47	27	339
2018	FS-04	13	34	16	27	9	47	36	85
2017	FS	11	40	20	18	11	51	29	833
2017	FS-01	10	30	23	20	17	40	37	40
2017	FS-02	11	40	17	20	12	51	32	318
2017	FS-03	11	40	22	16	10	52	26	371
2017	FS-04	10	44	16	21	9	54	29	91
2014	FS	14	46	18	16	6	60	22	671
2014	FS-01	20	47	20	13	0	67	13	14
2014	FS-02	15	46	19	14	6	61	20	259
2014	FS-03	12	44	18	19	6	56	25	290
2014	FS-04	17	50	15	13	6	67	18	103

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	27	32	19	11	8	2	1	60	20	709
2018	FS-01	16	26	21	5	16	16	0	50	25	19
2018	FS-02	26	32	18	14	8	2	1	59	22	257
2018	FS-03	26	32	20	10	9	2	1	60	19	341
2018	FS-04	34	31	15	8	9	1	1	66	18	85
2017	FS	25	36	18	8	8	4	1	64	17	832
2017	FS-01	27	25	12	8	18	10	0	58	28	40
2017	FS-02	25	37	17	9	8	3	1	65	18	319
2017	FS-03	25	37	17	8	6	5	2	67	15	369
2017	FS-04	26	33	21	11	7	2	0	61	18	91
2014	FS	33	34	17	9	4	3	0	69	14	670
2014	FS-01	39	34	20	7	0	0	0	73	7	14
2014	FS-02	33	35	15	8	5	3	1	70	14	259
2014	FS-03	31	34	18	10	4	3	0	67	14	289
2014	FS-04	35	32	18	7	5	2	1	69	12	103

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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	FS	39	39	23	711
2018	FS-01	50	20	30	20
2018	FS-02	35	45	20	257
2018	FS-03	38	37	25	342
2018	FS-04	52	31	18	85
2017	FS	32	45	23	835
2017	FS-01	23	42	35	40
2017	FS-02	26	49	25	320
2017	FS-03	36	45	18	371
2017	FS-04	41	34	25	91
2014	FS	34	41	25	672
2014	FS-01	46	26	27	14
2014	FS-02	30	45	25	259
2014	FS-03	34	42	25	290
2014	FS-04	43	35	22	104

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	FS	5	67	13	8	2	6	272
2018	FS-01	0	50	20	20	0	10	10
2018	FS-02	0	73	8	14	3	2	88
2018	FS-03	6	66	13	5	2	8	128
2018	FS-04	12	63	16	5	0	5	43
2017	FS	6	53	17	13	3	8	266
2017	FS-02	2	53	20	11	4	9	84
2017	FS-03	9	53	16	13	1	8	132
2017	FS-04	3	52	19	24	0	3	37
2014	FS	5	73	6	12	9999	4	230
2014	FS-02	0	72	1	23	9999	4	78
2014	FS-03	9	74	9	4	9999	3	98
2014	FS-04	4	73	7	13	9999	2	45

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	FS	13	87	714
2018	FS-02	15	85	258
2018	FS-03	11	89	344

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	FS	38	92
2018	FS-02	31	39
2018	FS-03	42	38

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	FS	67	92
2018	FS-02	77	39
2018	FS-03	66	38

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	FS	8	92

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2018	FS	92
2018	FS-02	39
2018	FS-03	38

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	FS	10	92
2018	FS-03	13	38

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2018	FS	46	92
2018	FS-02	44	39
2018	FS-03	42	38

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	(%)	Total responses
2018	FS	42	92
2018	FS-02	46	39
2018	FS-03	42	38

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2018	FS	46	92
2018	FS-02	46	39
2018	FS-03	47	38

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	(%)	Total responses
2018	FS	51	92
2018	FS-02	46	39
2018	FS-03	55	38

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Demographic	(%)	Total responses
2018	FS	30	92
2018	FS-02	36	39
2018	FS-03	29	38

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	(%)	Total responses
2018	FS	61	92
2018	FS-02	49	39
2018	FS-03	68	38

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	(%)	Total responses
2018	FS	37	92
2018	FS-02	36	39
2018	FS-03	39	38

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2018	FS	13	92
2018	FS-02	13	39
2018	FS-03	18	38

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	(%)	Total responses
2018	FS	18	92
2018	FS-02	23	39
2018	FS-03	21	38

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	(%)	Total responses
2018	FS	50	92
2018	FS-02	41	39
2018	FS-03	63	38

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year	Demographic	(%)	Total responses
2018	FS	37	92
2018	FS-02	38	39
2018	FS-03	34	38

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	FS	15	92
2018	FS-02	13	39
2018	FS-03	18	38

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	FS	57	92
2018	FS-02	56	39
2018	FS-03	55	38

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2018	FS	25	92
2018	FS-02	15	39
2018	FS-03	29	38

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	FS	21	92
2018	FS-02	21	39
2018	FS-03	16	38

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	FS	9	92

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	FS	9	92
2018	FS-03	13	38

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	FS	7	92

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	FS	12	92
2018	FS-02	13	39
2018	FS-03	16	38

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	FS	15	92
2018	FS-03	16	38

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	FS	26	92
2018	FS-02	23	39
2018	FS-03	34	38

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	FS	23	86
2018	FS-02	28	36
2018	FS-03	20	35

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	FS	6	86

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	FS	6	86

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	FS	13	86

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	FS	15	86
2018	FS-02	19	36
2018	FS-03	17	35

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	FS	9	86

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	FS	10	86
2018	FS-02	14	36

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	FS	49	86
2018	FS-02	42	36
2018	FS-03	49	35

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	FS	16	86
2018	FS-02	19	36
2018	FS-03	17	35

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	FS	57	86
2018	FS-02	58	36
2018	FS-03	43	35

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	FS	65	86
2018	FS-02	58	36
2018	FS-03	69	35

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Total responses
2018	FS	86
2018	FS-02	36
2018	FS-03	35

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	FS	15	86
2018	FS-02	17	36
2018	FS-03	17	35

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	5	13	19	17	12	29	6	27	44	708
2018	FS-01	5	5	25	20	5	40	0	17	42	20
2018	FS-02	4	10	16	16	14	34	6	23	51	256
2018	FS-03	6	15	20	15	12	25	6	31	40	339
2018	FS-04	5	13	20	22	10	27	3	25	47	86
2017	FS	5	15	18	13	13	28	8	31	41	834
2017	FS-01	3	7	7	17	8	47	10	24	59	40
2017	FS-02	4	11	16	14	13	33	10	26	46	319
2017	FS-03	5	19	19	12	15	25	6	35	37	371
2017	FS-04	7	15	23	11	11	22	11	33	33	91
2014	FS	6	16	19	9	9	31	10	37	31	672
2014	FS-01	7	0	0	34	13	33	13	12	88	14
2014	FS-02	5	12	14	7	9	39	14	36	34	259
2014	FS-03	7	16	22	10	10	27	7	35	31	290
2014	FS-04	6	26	25	7	9	23	5	44	21	104

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	11	26	25	15	11	12	1	42	30	709
2018	FS-01	5	20	30	15	15	15	0	29	35	20
2018	FS-02	6	23	23	18	11	18	2	36	36	257
2018	FS-03	15	28	25	14	10	9	0	47	25	340
2018	FS-04	12	23	29	16	10	8	1	38	29	86
2017	FS	10	28	21	14	11	14	1	45	30	834
2017	FS-01	5	23	15	18	8	30	2	41	37	40
2017	FS-02	10	24	20	16	12	16	2	42	33	319
2017	FS-03	12	30	21	14	11	11	1	48	28	371
2017	FS-04	9	35	24	12	9	9	2	49	23	91
2014	FS	11	29	23	10	7	19	2	50	22	672
2014	FS-01	7	19	20	34	13	7	0	28	51	14
2014	FS-02	10	27	21	9	6	24	3	51	20	259
2014	FS-03	12	27	25	10	8	16	1	47	22	290
2014	FS-04	9	41	19	7	9	14	1	59	18	104

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	FS	11	89	710
2018	FS-02	10	90	258
2018	FS-03	11	89	341

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	FS	33	78
2018	FS-02	33	27
2018	FS-03	34	38

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	FS	77	78
2018	FS-02	81	27
2018	FS-03	74	38

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2018	FS	78
2018	FS-02	27
2018	FS-03	38

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	FS	8	78

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	FS	9	78
2018	FS-03	13	38

Question 56g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	(%)	Total responses
2018	FS	18	78
2018	FS-03	21	38

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	(%)	Total responses
2018	FS	15	78
2018	FS-03	24	38

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	(%)	Total responses
2018	FS	27	78
2018	FS-02	22	27
2018	FS-03	34	38

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	(%)	Total responses
2018	FS	9	78
2018	FS-02	0	27
2018	FS-03	18	38

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	(%)	Total responses
2018	FS	6	78

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	(%)	Total responses
2018	FS	32	78
2018	FS-02	30	27
2018	FS-03	34	38

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	(%)	Total responses
2018	FS	45	78
2018	FS-02	37	27
2018	FS-03	50	38

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	(%)	Total responses
2018	FS	18	78
2018	FS-02	19	27
2018	FS-03	21	38

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	(%)	Total responses
2018	FS	28	78
2018	FS-02	37	27
2018	FS-03	29	38

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2018	FS	78
2018	FS-02	27
2018	FS-03	38

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	FS	10	78

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	FS	35	78
2018	FS-02	41	27
2018	FS-03	26	38

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2018	FS	12	78
2018	FS-02	22	27

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	FS	21	78
2018	FS-02	22	27
2018	FS-03	13	38

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	FS	17	78
2018	FS-02	26	27

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	FS	6	78

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	FS	8	78

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	FS	47	78
2018	FS-02	37	27
2018	FS-03	58	38

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	FS	15	74
2018	FS-02	28	25

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Total responses
2018	FS	74
2018	FS-02	25
2018	FS-03	37

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Total responses
2018	FS	74
2018	FS-02	25
2018	FS-03	37

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Total responses
2018	FS	74
2018	FS-02	25
2018	FS-03	37

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	FS	8	74

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	FS	14	74
2018	FS-02	28	25

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	FS	12	74
2018	FS-03	16	37

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	FS	41	74
2018	FS-02	48	25
2018	FS-03	38	37

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	FS	7	74

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	FS	49	74
2018	FS-02	52	25
2018	FS-03	46	37

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	FS	76	74
2018	FS-02	60	25

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	FS	18	74
2018	FS-02	0	25
2018	FS-03	24	37

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	5	17	23	8	6	37	3	37	25	711
2018	FS-01	5	15	25	0	5	50	0	40	10	20
2018	FS-02	5	14	20	9	7	42	4	35	29	256
2018	FS-03	6	18	25	8	7	32	3	38	23	343
2018	FS-04	5	18	26	11	2	36	2	37	21	85
2017	FS	6	17	17	7	7	41	6	43	25	833
2017	FS-01	0	10	12	7	2	61	7	31	31	40
2017	FS-02	5	15	15	8	5	45	7	42	27	319
2017	FS-03	7	20	18	6	9	36	4	45	25	371
2017	FS-04	8	14	21	5	7	36	9	40	22	91
2014	FS	7	17	19	4	3	42	7	49	14	671
2014	FS-01	0	0	34	13	7	40	7	0	37	14
2014	FS-02	5	14	14	4	2	52	10	49	15	259
2014	FS-03	9	18	21	5	3	37	7	48	15	289
2014	FS-04	9	27	22	2	3	34	4	57	8	104

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	12	34	22	12	6	13	1	54	21	711
2018	FS-01	5	30	20	20	5	20	0	44	31	20
2018	FS-02	8	32	23	11	7	18	1	49	23	256
2018	FS-03	15	37	21	10	7	10	0	58	18	344
2018	FS-04	14	32	21	19	2	12	0	52	24	85
2017	FS	15	36	18	8	5	17	1	62	16	833
2017	FS-01	13	28	15	7	2	30	5	62	15	40
2017	FS-02	14	34	15	10	6	20	1	60	21	319
2017	FS-03	15	38	19	7	5	15	1	63	14	370
2017	FS-04	19	39	22	8	4	8	1	63	13	91
2014	FS	17	33	19	5	3	22	1	65	10	670
2014	FS-01	0	34	20	20	0	26	0	46	27	14
2014	FS-02	18	31	15	4	2	28	2	70	9	258
2014	FS-03	16	34	22	6	3	18	1	62	11	289
2014	FS-04	20	35	21	4	3	16	1	66	8	104

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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	12	22	29	17	19	1	34	37	712
2018	FS-01	11	21	37	11	21	0	32	32	19
2018	FS-02	12	17	28	20	23	0	29	43	257
2018	FS-03	12	25	28	15	18	1	38	33	344
2018	FS-04	13	24	31	21	12	0	36	33	85
2017	FS	12	24	27	17	18	1	36	36	835
2017	FS-01	2	17	22	25	30	3	20	56	40
2017	FS-02	12	21	26	20	22	0	32	42	320
2017	FS-03	12	25	30	16	16	1	38	32	371
2017	FS-04	15	38	21	13	12	1	53	26	91

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	6	19	29	25	21	0	25	46	707
2018	FS-01	11	21	26	32	11	0	32	42	19
2018	FS-02	4	18	30	26	21	0	22	48	257
2018	FS-03	6	19	29	25	20	0	25	45	340
2018	FS-04	10	15	29	23	24	0	25	46	84
2017	FS	6	19	30	26	19	0	25	45	834
2017	FS-01	10	18	32	22	17	0	28	40	40
2017	FS-02	6	15	33	29	16	1	22	45	320
2017	FS-03	6	21	29	24	20	0	27	44	370
2017	FS-04	4	22	25	26	22	0	26	49	91

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	6	27	29	22	16	0	33	38	710
2018	FS-01	5	42	21	16	16	0	47	32	19
2018	FS-02	5	26	30	24	14	0	31	38	256
2018	FS-03	6	26	30	22	16	0	32	38	343
2018	FS-04	7	29	22	19	22	0	36	41	85
2017	FS	7	25	30	23	15	0	32	39	835
2017	FS-01	13	23	37	17	10	0	36	27	40
2017	FS-02	7	26	30	22	14	1	33	36	320
2017	FS-03	6	23	29	24	16	1	30	40	371
2017	FS-04	2	28	26	26	18	0	30	44	91

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	8	23	27	23	19	0	0	31	42	708
2018	FS-01	11	16	32	16	26	0	0	26	42	19
2018	FS-02	8	22	27	23	20	0	0	30	43	256
2018	FS-03	8	23	27	23	17	0	1	32	40	342
2018	FS-04	8	21	25	23	23	0	0	30	45	84
2017	FS	8	21	27	22	20	1	1	29	43	832
2017	FS-01	18	10	25	20	25	0	2	29	46	40
2017	FS-02	7	23	28	23	17	2	1	31	41	319
2017	FS-03	8	20	30	20	20	1	1	28	41	370
2017	FS-04	4	23	20	29	24	0	1	27	53	90

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	13	29	26	18	13	0	0	42	32	706
2018	FS-01	16	26	26	21	11	0	0	42	32	19
2018	FS-02	13	31	25	18	13	0	0	44	31	255
2018	FS-03	13	29	25	19	13	0	0	43	32	342
2018	FS-04	12	23	30	18	17	0	0	35	35	83
2017	FS	12	29	26	19	13	1	1	42	32	834
2017	FS-01	8	32	28	17	12	0	3	41	30	40
2017	FS-02	13	30	24	18	12	1	1	44	31	319
2017	FS-03	12	29	25	18	14	1	1	42	32	371
2017	FS-04	8	27	32	20	13	0	1	34	34	91

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	9	21	29	24	17	30	41	711
2018	FS-01	11	32	32	11	16	42	26	19
2018	FS-02	7	24	28	21	19	30	41	257
2018	FS-03	10	20	30	24	17	30	40	344
2018	FS-04	10	19	26	31	14	29	45	84
2017	FS	7	27	28	22	16	34	38	832
2017	FS-01	17	23	27	15	17	40	32	40
2017	FS-02	6	27	28	23	15	34	39	318
2017	FS-03	6	29	27	22	16	35	38	370
2017	FS-04	4	24	37	21	14	28	35	91

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	14	37	28	13	8	0	0	51	21	711
2018	FS-01	15	50	25	10	0	0	0	65	10	20
2018	FS-02	16	36	29	12	8	0	0	51	20	257
2018	FS-03	12	38	29	13	7	0	1	51	20	342
2018	FS-04	13	35	25	15	12	0	0	48	27	85
2017	FS	16	33	29	14	7	0	0	49	22	834
2017	FS-01	18	39	20	15	5	3	0	59	21	40
2017	FS-02	16	34	27	15	7	1	0	51	22	319
2017	FS-03	15	31	31	15	8	0	0	47	23	371
2017	FS-04	12	40	32	9	8	0	0	52	16	91

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	12	38	27	15	8	0	0	49	23	712
2018	FS-01	20	40	30	10	0	0	0	60	10	20
2018	FS-02	14	37	25	15	8	0	0	51	24	257
2018	FS-03	10	38	30	14	8	0	0	48	23	342
2018	FS-04	10	37	24	20	8	0	0	48	28	86
2017	FS	12	35	28	15	8	0	0	48	23	833
2017	FS-01	18	32	25	12	13	0	0	50	25	40
2017	FS-02	16	38	26	12	7	1	0	54	19	318
2017	FS-03	9	35	29	17	9	0	1	45	26	371
2017	FS-04	11	33	31	19	7	0	0	44	25	91

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	15	35	28	14	9	0	0	50	23	710
2018	FS-01	21	26	32	16	5	0	0	47	21	19
2018	FS-02	14	35	26	16	9	0	0	49	25	257
2018	FS-03	14	34	30	11	10	0	0	48	22	341
2018	FS-04	17	37	23	15	7	0	0	55	22	86
2017	FS	16	35	25	14	9	0	0	52	23	833
2017	FS-01	8	35	30	18	10	0	0	43	27	40
2017	FS-02	19	37	22	12	9	1	0	57	22	318
2017	FS-03	15	33	26	15	9	1	1	49	24	371
2017	FS-04	13	35	30	14	8	0	0	48	22	91

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	12	26	34	16	11	0	0	38	27	709
2018	FS-01	15	25	25	25	10	0	0	40	35	20
2018	FS-02	14	31	32	13	11	0	0	45	24	256
2018	FS-03	11	23	36	17	12	0	1	34	29	340
2018	FS-04	12	26	37	14	12	0	0	37	26	86
2017	FS	15	27	30	17	10	0	0	43	27	834
2017	FS-01	20	28	25	15	13	0	0	48	27	40
2017	FS-02	17	30	27	16	8	1	1	47	25	319
2017	FS-03	13	26	31	19	11	0	1	38	31	371
2017	FS-04	15	27	38	11	9	0	0	42	20	91

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	40	28	16	9	6	0	69	15	710
2018	FS-01	40	15	20	15	10	0	55	25	20
2018	FS-02	39	32	15	7	7	0	71	14	257
2018	FS-03	40	26	17	8	8	0	67	16	341
2018	FS-04	44	29	15	11	0	1	74	11	85
2017	FS	42	27	18	8	4	0	70	12	832
2017	FS-01	40	15	27	10	7	0	55	17	40
2017	FS-02	38	29	18	10	4	1	68	14	317
2017	FS-03	44	27	17	8	4	1	72	11	371
2017	FS-04	47	30	16	3	3	0	77	7	91

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	67	15	5	2	2	1	8	90	5	711
2018	FS-01	55	15	10	5	0	5	10	82	6	20
2018	FS-02	66	17	5	2	3	1	6	89	5	256
2018	FS-03	69	12	5	3	2	1	8	89	5	342
2018	FS-04	66	16	5	1	0	0	12	93	1	86

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	62	16	8	2	6	1	4	83	9	708
2018	FS-01	55	25	5	5	5	0	5	84	11	20
2018	FS-02	60	19	8	2	7	1	4	82	9	257
2018	FS-03	64	14	8	3	6	1	4	82	9	339
2018	FS-04	67	14	6	2	6	1	4	85	9	85
2017	FS	66	15	8	4	4	1	2	84	8	832
2017	FS-01	70	13	7	5	2	2	0	84	8	40
2017	FS-02	65	16	8	4	4	0	3	83	8	317
2017	FS-03	65	15	8	5	4	1	2	83	9	371
2017	FS-04	73	16	4	3	1	1	1	91	5	91

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	46	33	13	4	3	0	1	80	7	711
2018	FS-01	45	35	15	5	0	0	0	80	5	20
2018	FS-02	45	34	13	5	4	0	0	78	9	256
2018	FS-03	48	32	13	4	2	0	1	81	6	342
2018	FS-04	41	37	15	5	1	0	1	79	6	86
2017	FS	54	29	9	4	3	0	1	84	6	831
2017	FS-01	56	26	5	8	3	3	0	84	10	39
2017	FS-02	56	27	10	3	2	0	1	84	5	318
2017	FS-03	51	33	8	4	3	1	1	84	7	370
2017	FS-04	55	28	13	2	1	0	0	83	3	91

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	43	25	15	8	7	0	1	69	16	706
2018	FS-01	55	5	20	20	0	0	0	60	20	20
2018	FS-02	38	26	17	9	8	0	1	65	18	254
2018	FS-03	48	25	13	7	7	0	0	73	14	340
2018	FS-04	40	31	14	5	9	0	1	72	14	86
2017	FS	52	22	12	6	6	0	1	75	13	829
2017	FS-01	52	20	15	8	5	0	0	72	13	40
2017	FS-02	49	21	14	7	7	1	1	72	14	316
2017	FS-03	53	23	10	6	6	1	1	77	12	369
2017	FS-04	57	22	8	7	7	0	0	79	13	91

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	44	23	10	5	2	0	17	80	8	705
2018	FS-01	50	5	5	5	0	0	35	85	8	20
2018	FS-02	43	15	7	4	2	0	29	82	9	255
2018	FS-03	46	26	13	4	2	0	9	79	7	338
2018	FS-04	34	38	12	6	2	0	8	78	9	85
2017	FS	51	22	8	3	1	1	14	85	5	830
2017	FS-01	57	8	5	2	0	0	27	90	3	40
2017	FS-02	55	15	8	2	0	1	19	87	3	316
2017	FS-03	46	27	9	4	3	1	11	83	7	370
2017	FS-04	50	32	8	2	1	0	7	88	3	91

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	59	27	8	2	1	0	3	89	3	707
2018	FS-01	68	21	5	0	0	0	5	94	0	19
2018	FS-02	60	24	9	2	1	0	4	87	3	254
2018	FS-03	57	30	8	1	1	0	2	89	2	342
2018	FS-04	61	28	5	2	1	0	2	92	4	85
2017	FS	63	25	7	2	0	1	2	90	2	827
2017	FS-01	67	18	7	2	0	2	2	90	3	40
2017	FS-02	63	23	8	2	0	1	3	89	2	316
2017	FS-03	63	26	6	2	1	1	2	91	3	368
2017	FS-04	60	30	7	1	0	0	2	92	1	90

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	78	9	3	3	4	0	3	91	7	711
2018	FS-01	45	10	5	10	30	0	0	55	40	20
2018	FS-02	69	11	4	5	7	0	2	83	13	255
2018	FS-03	83	9	2	1	1	1	4	96	2	343
2018	FS-04	92	5	0	0	0	0	3	100	0	86
2017	FS	78	9	3	2	4	0	3	90	6	833
2017	FS-01	43	10	2	15	25	0	5	55	42	40
2017	FS-02	77	8	5	2	6	0	3	87	8	318
2017	FS-03	81	11	2	1	0	0	3	96	2	371
2017	FS-04	84	9	1	1	0	0	6	98	1	91

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	54	28	11	4	1	0	1	83	5	711
2018	FS-01	55	25	15	0	5	0	0	80	5	20
2018	FS-02	49	34	10	4	2	0	2	84	6	256
2018	FS-03	57	24	13	4	0	0	1	82	4	342
2018	FS-04	60	24	8	6	0	0	1	86	6	86
2017	FS	56	27	12	2	1	0	2	84	4	830
2017	FS-01	52	37	3	5	0	2	0	92	5	40
2017	FS-02	55	26	13	3	2	0	2	82	4	317
2017	FS-03	57	26	12	2	1	0	2	85	3	369
2017	FS-04	56	26	10	2	3	0	2	84	6	91

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	5	23	41	22	9	0	27	31	714
2018	FS-01	5	20	50	10	15	0	25	25	20
2018	FS-02	4	19	44	24	8	0	24	32	258
2018	FS-03	4	26	39	22	9	0	30	31	344
2018	FS-04	7	22	39	24	8	0	29	32	85
2017	FS	2	21	45	22	9	0	24	31	835
2017	FS-01	0	18	43	29	10	0	18	40	40
2017	FS-02	1	21	47	22	8	1	22	30	320
2017	FS-03	4	22	41	21	10	1	26	32	371
2017	FS-04	2	18	58	12	10	0	20	22	91

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	13	26	40	17	4	21	38	708
2018	FS-01	20	25	20	20	15	35	45	20
2018	FS-02	11	31	36	18	3	22	42	255
2018	FS-03	13	23	45	16	3	19	35	341
2018	FS-04	15	24	38	16	7	24	39	85
2017	FS	10	25	41	18	6	24	36	830
2017	FS-01	10	27	40	17	5	23	37	40
2017	FS-02	9	29	41	17	4	21	38	318
2017	FS-03	12	22	41	19	7	26	33	368
2017	FS-04	12	22	41	18	8	25	34	91

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	12	43	21	16	8	1	55	24	706
2018	FS-01	5	30	15	40	5	5	37	47	20
2018	FS-02	9	44	20	15	11	1	54	25	255
2018	FS-03	14	42	21	16	6	1	56	23	338
2018	FS-04	14	47	19	14	6	1	61	20	86
2017	FS	10	38	22	18	9	3	50	28	833
2017	FS-01	5	18	20	30	20	7	25	54	40
2017	FS-02	10	39	21	17	12	2	49	29	318
2017	FS-03	10	39	22	17	7	4	52	25	371
2017	FS-04	12	41	23	19	4	1	53	23	91

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	7	27	23	26	16	1	34	43	709
2018	FS-01	5	20	25	35	10	5	26	47	20
2018	FS-02	4	27	22	28	18	0	31	46	256
2018	FS-03	9	26	22	26	16	1	35	42	341
2018	FS-04	9	29	27	18	15	1	39	33	85
2017	FS	5	30	20	26	17	2	36	44	832
2017	FS-01	0	35	7	35	18	5	37	56	40
2017	FS-02	4	30	20	23	20	3	35	44	318
2017	FS-03	7	29	18	29	15	1	36	45	370
2017	FS-04	7	30	31	22	11	0	36	33	91

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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	13	28	24	15	16	3	0	14	86	713
2018	FS-01	15	35	25	15	10	0	0	15	85	20
2018	FS-02	9	27	26	16	20	3	0	9	91	257
2018	FS-03	17	27	22	16	15	2	0	18	82	343
2018	FS-04	10	36	27	12	13	2	0	11	89	86
2017	FS	15	25	25	14	17	4	0	15	85	835
2017	FS-01	7	30	23	22	10	8	0	8	92	40
2017	FS-02	12	25	23	14	23	4	0	13	87	320
2017	FS-03	16	25	26	14	14	3	1	17	83	371
2017	FS-04	21	26	28	12	9	4	0	22	78	91

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	FS	23	598
2018	FS-01	29	17
2018	FS-02	30	227
2018	FS-03	22	274
2018	FS-04	9	74
2017	FS	18	674
2017	FS-01	12	34
2017	FS-02	23	268
2017	FS-03	17	294
2017	FS-04	7	68

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	FS	40	598
2018	FS-01	47	17
2018	FS-02	44	227
2018	FS-03	36	274
2018	FS-04	38	74
2017	FS	32	674
2017	FS-01	39	34
2017	FS-02	34	268
2017	FS-03	33	294
2017	FS-04	24	68

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	FS	16	598
2018	FS-01	18	17
2018	FS-02	18	227
2018	FS-03	16	274
2018	FS-04	11	74
2017	FS	13	674
2017	FS-01	18	34
2017	FS-02	18	268
2017	FS-03	10	294
2017	FS-04	6	68

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	FS	60	598
2018	FS-01	53	17
2018	FS-02	56	227
2018	FS-03	62	274
2018	FS-04	66	74
2017	FS	64	674
2017	FS-01	50	34
2017	FS-02	56	268
2017	FS-03	69	294
2017	FS-04	74	68

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	FS	14	598
2018	FS-01	0	17
2018	FS-02	15	227
2018	FS-03	16	274
2018	FS-04	4	74
2017	FS	12	674
2017	FS-01	3	34
2017	FS-02	16	268
2017	FS-03	12	294
2017	FS-04	5	68

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	FS	43	598
2018	FS-01	41	17
2018	FS-02	50	227
2018	FS-03	38	274
2018	FS-04	39	74

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	FS	29	598
2018	FS-01	35	17
2018	FS-02	27	227
2018	FS-03	31	274
2018	FS-04	26	74
2017	FS	40	674
2017	FS-01	50	34
2017	FS-02	43	268
2017	FS-03	39	294
2017	FS-04	31	68

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	FS	2	31	20	14	10	24	586
2018	FS-01	6	38	25	6	13	13	16
2018	FS-02	1	29	19	14	9	27	222
2018	FS-03	1	33	21	13	9	23	269
2018	FS-04	5	29	21	14	14	18	73
2017	FS	3	37	24	14	6	17	665
2017	FS-01	0	33	39	6	6	15	33
2017	FS-02	2	38	22	16	6	15	264
2017	FS-03	3	36	23	13	4	21	291
2017	FS-04	6	32	28	16	9	9	68

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	FS	23	77	597
2018	FS-01	12	88	17
2018	FS-02	23	77	227
2018	FS-03	23	77	272
2018	FS-04	23	77	75

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	2	11	18	25	36	2	6	14	67	598
2018	FS-01	6	0	0	41	35	0	18	7	93	17
2018	FS-02	1	12	19	22	39	1	6	13	66	226
2018	FS-03	2	12	18	25	35	2	6	15	65	274
2018	FS-04	0	12	16	29	31	4	8	14	68	75
2017	FS	2	9	19	21	39	2	8	12	67	675
2017	FS-01	0	9	6	20	41	6	18	11	81	34
2017	FS-02	1	7	20	20	42	3	5	10	68	268
2017	FS-03	1	10	20	21	38	1	9	12	66	295
2017	FS-04	3	12	21	22	28	1	13	17	59	68

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	1	6	14	23	49	2	5	8	77	598
2018	FS-01	6	12	6	24	41	0	12	20	73	17
2018	FS-02	0	5	11	25	52	2	5	6	82	226
2018	FS-03	1	5	15	23	48	3	5	8	77	274
2018	FS-04	0	9	21	17	45	4	3	10	67	75
2017	FS	1	5	11	15	59	2	7	7	81	673
2017	FS-01	3	6	9	9	71	0	3	9	82	34
2017	FS-02	1	3	9	19	59	2	6	5	85	267
2017	FS-03	1	5	12	11	61	2	8	7	80	294
2017	FS-04	1	10	13	20	44	3	7	13	72	68

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FS	43	16	13	8	7	2	11	68	17	708
2018	FS-01	40	20	15	0	15	5	5	67	17	20
2018	FS-02	38	15	17	9	9	1	11	61	20	256
2018	FS-03	46	18	12	6	6	1	11	73	14	342
2018	FS-04	49	11	6	11	7	4	12	71	21	83

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results for Global Affairs Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - FS

Survey Themes

My Job

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 4. I have support at work to balance my work and personal life.

Question 5. I get a sense of satisfaction from my work.

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 14. Overall, I like my job.

Question 15. I can complete my assigned workload during my regular working hours.

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 25. My immediate supervisor seems to care about me as a person.

Question 26. I am satisfied with the quality of supervision I receive.

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Question 50m. Please indicate the nature of the harassment you experienced. Other

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.