2018 Public Service Employee Survey Results for Transport Canada by Question 82. What is your first official language?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 20 42 10 17 10 0 0 62 28 2478
2018 First official language - French 29 41 11 12 6 0 0 71 18 1137
2017 First official language - English 21 35 10 19 15 0 0 56 33 2654
2017 First official language - French 24 36 15 14 10 0 0 61 24 1229
2014 First official language - English 27 36 11 15 11 0 1 63 26 2306
2014 First official language - French 30 42 12 11 5 0 1 72 16 1143
2011 First official language - English 30 38 11 12 9 0 1 68 21 2816
2011 First official language - French 33 39 12 9 5 0 1 73 15 1297
2008 First official language - English 32 39 11 12 6 0 0 71 18 2512
2008 First official language - French 36 39 12 8 4 0 1 76 11 1105

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 40 38 11 7 4 0 0 79 10 2469
2018 First official language - French 42 41 9 5 2 0 0 83 8 1130
2017 First official language - English 43 39 9 6 3 0 0 82 9 2650
2017 First official language - French 36 45 11 5 3 0 0 81 8 1228
2014 First official language - English 42 40 9 6 3 0 0 82 9 2307
2014 First official language - French 37 41 12 5 3 0 0 79 8 1144
2011 First official language - English 43 36 9 7 5 0 0 80 11 2818
2011 First official language - French 42 37 11 6 3 0 0 79 9 1297
2008 First official language - English 41 40 10 7 3 0 0 81 10 2512
2008 First official language - French 40 39 12 6 3 0 0 79 9 1106

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 47 38 6 5 4 0 0 85 9 2455
2018 First official language - French 46 39 8 4 2 0 0 86 6 1128
2017 First official language - English 50 36 6 6 3 0 0 86 8 2648
2017 First official language - French 45 39 9 5 3 0 0 84 8 1225
2014 First official language - English 48 35 7 6 4 0 0 83 9 2306
2014 First official language - French 43 40 9 5 3 0 0 82 9 1144
2011 First official language - English 50 36 6 5 4 0 0 86 8 2816
2011 First official language - French 45 39 8 5 3 0 0 84 8 1298
2008 First official language - English 47 40 6 5 2 0 0 87 7 2516
2008 First official language - French 45 41 7 5 2 0 0 86 7 1106

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 47 33 8 7 4 0 0 81 11 2472
2018 First official language - French 50 33 9 5 2 0 1 84 7 1134
2017 First official language - English 47 32 9 7 5 0 0 80 12 2648
2017 First official language - French 45 34 11 6 3 0 1 79 9 1225
2014 First official language - English 40 34 10 9 6 0 0 75 15 2301
2014 First official language - French 39 34 11 7 5 1 1 75 13 1144
2011 First official language - English 40 34 9 10 6 0 0 75 16 2816
2011 First official language - French 39 36 12 7 4 0 1 76 12 1300

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 32 41 13 8 6 0 0 73 14 2463
2018 First official language - French 38 40 12 5 4 0 0 78 9 1131
2017 First official language - English 33 44 10 7 6 0 0 77 13 2651
2017 First official language - French 32 46 12 6 5 0 0 77 11 1228
2014 First official language - English 32 42 10 9 7 0 0 74 16 2306
2014 First official language - French 32 44 13 6 5 0 0 76 11 1143
2011 First official language - English 33 38 11 10 9 0 0 71 18 2814
2011 First official language - French 34 42 13 7 5 0 0 76 11 1298
2008 First official language - English 35 40 10 9 6 0 0 75 15 2500
2008 First official language - French 37 41 11 6 4 0 0 78 10 1102

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 27 35 18 10 9 0 0 63 20 2473
2018 First official language - French 35 35 17 8 5 0 0 71 13 1137
2017 First official language - English 26 39 14 12 9 0 0 65 20 2652
2017 First official language - French 30 37 18 9 5 1 0 67 15 1230
2014 First official language - English 25 36 15 12 11 1 0 61 24 2306
2014 First official language - French 27 35 17 13 8 1 0 62 21 1144
2011 First official language - English 23 33 16 14 14 0 0 56 28 2817
2011 First official language - French 24 37 20 11 8 0 0 61 19 1297

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 28 39 16 12 6 0 0 67 18 2475
2018 First official language - French 29 41 16 10 4 0 0 70 15 1134
2017 First official language - English 28 40 13 13 6 0 0 68 19 2649
2017 First official language - French 26 43 17 9 4 0 0 70 13 1228

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 40 43 9 5 3 0 0 83 8 2477
2018 First official language - French 42 43 9 4 1 0 0 86 5 1133
2017 First official language - English 40 38 11 7 4 0 0 78 11 2647
2017 First official language - French 34 45 11 6 3 0 0 80 9 1229
2014 First official language - English 39 39 12 6 4 1 0 78 10 2306
2014 First official language - French 38 41 12 6 3 0 0 79 9 1144
2011 First official language - English 37 39 10 7 6 1 0 77 13 2818
2011 First official language - French 37 41 12 6 4 0 0 78 10 1296
2008 First official language - English 41 37 10 6 5 1 0 79 11 2512
2008 First official language - French 41 40 11 5 3 0 0 81 8 1105

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 31 38 13 10 8 0 0 69 18 2475
2018 First official language - French 35 39 15 7 4 0 0 74 11 1123
2017 First official language - English 31 37 13 10 9 0 0 68 19 2647
2017 First official language - French 28 40 16 9 6 0 0 68 15 1229

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 50 35 9 4 2 0 0 85 6 2454
2018 First official language - French 49 37 10 3 2 0 0 86 4 1124
2017 First official language - English 53 33 8 4 2 0 0 86 6 2647
2017 First official language - French 46 38 11 3 2 0 0 84 5 1228
2014 First official language - English 61 27 7 3 2 0 0 88 5 2304
2014 First official language - French 57 30 9 2 2 0 0 87 4 1144
2011 First official language - English 58 29 7 4 2 0 0 87 6 2816
2011 First official language - French 53 34 8 3 1 0 0 88 4 1299

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 31 39 13 10 7 0 0 70 17 2461
2018 First official language - French 34 38 17 7 4 1 0 72 11 1128
2017 First official language - English 31 42 11 9 6 0 0 73 16 2644
2017 First official language - French 27 44 14 10 4 0 1 72 14 1225
2014 First official language - English 26 43 10 11 9 0 0 70 20 2307
2014 First official language - French 25 40 14 14 6 1 1 66 20 1144
2011 First official language - English 30 39 10 11 9 0 0 69 21 2813
2011 First official language - French 31 39 15 9 6 0 0 70 15 1299

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 34 34 15 9 8 0 0 68 17 2462
2018 First official language - French 38 33 15 8 5 0 0 72 12 1128
2017 First official language - English 35 33 15 10 6 0 0 69 17 2640
2017 First official language - French 30 39 16 8 5 0 1 70 13 1227
2014 First official language - English 32 34 14 11 9 0 0 66 20 2306
2014 First official language - French 30 36 18 9 6 0 1 67 15 1144

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 31 35 16 11 7 0 1 67 18 2471
2018 First official language - French 36 37 14 8 5 0 0 73 13 1126
2017 First official language - English 32 37 13 11 6 0 0 70 17 2646
2017 First official language - French 30 39 18 9 4 0 0 69 13 1226
2014 First official language - English 32 36 13 11 8 0 0 68 19 2305
2014 First official language - French 30 40 16 9 4 1 0 70 13 1143
2011 First official language - English 35 36 13 9 6 1 0 71 16 2814
2011 First official language - French 34 42 12 7 4 0 0 76 11 1298

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 41 38 12 6 3 0 0 79 9 2477
2018 First official language - French 43 40 10 5 2 0 0 83 7 1131
2017 First official language - English 42 37 11 6 4 0 0 79 10 2642
2017 First official language - French 38 42 11 6 3 0 0 80 9 1228
2014 First official language - English 41 37 11 6 3 0 0 79 10 2304
2014 First official language - French 39 42 12 4 3 0 0 80 8 1144
2011 First official language - English 41 37 9 8 5 0 0 78 13 2816
2011 First official language - French 41 43 9 4 3 0 0 84 7 1300
2008 First official language - English 43 39 8 6 4 0 0 82 10 2514
2008 First official language - French 43 42 8 4 2 0 0 85 7 1104

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 32 33 20 9 6 0 0 65 15 2481
2018 First official language - French 36 34 16 8 5 0 0 70 13 1137
2017 First official language - English 31 38 18 8 5 0 1 70 12 2653
2017 First official language - French 35 36 16 8 4 0 0 72 12 1230
2014 First official language - English 27 35 21 10 7 1 1 62 17 2306
2014 First official language - French 32 37 16 9 6 0 1 69 15 1144
2011 First official language - English 27 35 21 10 7 0 1 62 17 2818
2011 First official language - French 32 34 17 10 7 0 0 66 17 1299
2008 First official language - English 21 35 24 12 8 0 0 57 19 2515
2008 First official language - French 23 37 19 13 7 0 0 60 20 1105

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 11 25 37 19 6 1 1 25 37 2473
2018 First official language - French 8 28 36 19 6 1 1 26 37 1133
2017 First official language - English 11 24 36 17 8 1 2 26 36 2639
2017 First official language - French 8 26 37 17 7 1 3 25 36 1227
2014 First official language - English 12 25 37 17 6 1 2 24 39 2300
2014 First official language - French 12 30 34 14 7 1 2 22 43 1140
2011 First official language - English 14 27 35 15 7 1 2 22 42 2814
2011 First official language - French 12 33 30 16 6 0 3 23 46 1297
2008 First official language - English 11 29 36 16 6 1 2 23 41 2512
2008 First official language - French 10 33 36 14 5 1 2 20 44 1102

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 12 19 29 25 12 2 2 39 32 2469
2018 First official language - French 8 22 29 24 12 3 2 38 31 1131
2017 First official language - English 11 19 29 22 14 3 3 38 31 2628
2017 First official language - French 8 20 31 20 12 5 5 35 31 1223
2014 First official language - English 12 19 30 22 13 2 3 36 32 2293
2014 First official language - French 10 20 27 24 12 5 3 39 32 1138
2011 First official language - English 17 18 25 22 14 1 3 37 37 2806
2011 First official language - French 11 19 25 25 13 2 4 40 33 1298
2008 First official language - English 12 21 27 23 14 2 3 38 34 2509
2008 First official language - French 9 20 27 25 13 3 3 40 30 1100

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 16 25 31 18 7 1 2 26 42 2466
2018 First official language - French 16 29 32 13 7 2 2 21 47 1132
2017 First official language - English 15 24 31 17 8 2 3 26 41 2643
2017 First official language - French 17 29 30 12 7 2 4 20 49 1223
2014 First official language - English 18 26 31 14 6 2 3 21 46 2291
2014 First official language - French 22 31 27 11 5 2 2 16 56 1142
2011 First official language - English 18 25 29 15 8 1 3 24 46 2810
2011 First official language - French 21 25 30 13 7 1 3 20 49 1298
2008 First official language - English 14 24 33 18 8 1 2 26 40 2505
2008 First official language - French 14 26 32 15 8 1 3 24 42 1103

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 8 14 33 30 13 1 1 44 22 2469
2018 First official language - French 8 20 34 25 10 1 1 37 29 1130
2017 First official language - English 8 15 31 28 15 1 3 44 23 2623
2017 First official language - French 10 21 33 22 10 1 3 33 32 1218
2014 First official language - English 10 16 33 26 11 1 2 39 27 2287
2014 First official language - French 11 23 33 21 8 2 2 30 35 1138
2011 First official language - English 9 16 33 27 13 0 2 41 25 2807
2011 First official language - French 13 23 32 19 8 1 3 29 37 1297
2008 First official language - English 7 16 34 28 12 1 2 41 24 2499
2008 First official language - French 10 25 35 19 9 1 2 29 35 1103

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 17 21 30 19 9 2 2 30 40 2473
2018 First official language - French 13 22 29 20 11 2 3 33 37 1129
2017 First official language - English 17 22 29 16 10 3 3 27 42 2632
2017 First official language - French 16 26 25 17 9 2 5 27 45 1223
2014 First official language - English 21 25 28 15 7 1 3 23 48 2297
2014 First official language - French 20 27 26 14 8 3 3 23 49 1141
2011 First official language - English 23 22 27 15 9 1 3 25 47 2811
2011 First official language - French 19 25 28 14 9 1 4 25 46 1299
2008 First official language - English 19 24 28 17 9 1 2 27 44 2505
2008 First official language - French 15 24 31 16 10 1 4 27 41 1102

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 10 17 27 26 14 3 3 43 28 2461
2018 First official language - French 11 23 27 20 13 4 2 35 36 1128
2017 First official language - English 10 17 26 23 16 4 5 42 29 2635
2017 First official language - French 12 23 25 18 12 5 5 33 39 1226
2014 First official language - English 9 14 28 26 15 3 5 44 26 2298
2014 First official language - French 10 19 27 23 13 5 4 39 32 1140
2011 First official language - English 8 13 27 27 18 1 6 49 22 2811
2011 First official language - French 9 17 28 23 14 3 5 41 29 1299
2008 First official language - English 10 17 29 24 15 2 4 41 28 2509
2008 First official language - French 12 23 24 20 13 3 5 35 38 1102

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 19 25 29 16 7 2 1 24 46 2476
2018 First official language - French 11 26 35 16 7 3 3 23 40 1136
2017 First official language - English 18 24 30 14 8 2 3 23 45 2635
2017 First official language - French 13 25 34 14 7 3 4 22 41 1227
2014 First official language - English 22 27 28 12 6 1 3 19 51 2301
2014 First official language - French 16 26 35 13 5 3 3 19 44 1141
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 24 29 19 10 8 5 3 58 20 2470
2018 First official language - French 27 35 18 6 5 6 4 68 12 1133
2017 First official language - English 30 30 14 10 9 4 4 65 20 2650
2017 First official language - French 24 35 16 8 6 5 5 66 15 1226
2014 First official language - English 32 30 13 9 9 3 3 66 19 2305
2014 First official language - French 28 30 17 8 8 4 5 63 18 1144

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 42 28 9 11 9 1 0 71 20 2461
2018 First official language - French 50 32 7 6 3 0 0 83 9 1132
2017 First official language - English 45 27 9 9 8 1 0 73 18 2652
2017 First official language - French 46 35 9 5 4 1 0 82 9 1224
2014 First official language - English 45 28 9 9 9 1 0 74 18 2307
2014 First official language - French 44 33 10 7 6 1 0 78 12 1144

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 13 21 20 16 14 14 3 41 35 2464
2018 First official language - French 13 24 23 12 7 18 4 47 24 1132
2017 First official language - English 14 21 17 15 14 16 2 43 36 2650
2017 First official language - French 12 23 18 14 9 19 4 46 30 1227
2014 First official language - English 12 21 19 16 17 13 3 39 38 2305
2014 First official language - French 10 23 21 16 12 15 4 41 34 1141

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 47 32 8 9 4 0 0 79 12 2471
2018 First official language - French 53 35 7 3 1 0 0 89 4 1130
2017 First official language - English 45 35 8 8 4 0 0 80 12 2645
2017 First official language - French 44 41 7 5 2 0 0 86 7 1228
2014 First official language - English 44 35 8 8 4 0 0 80 12 2305
2014 First official language - French 40 46 8 4 2 0 0 86 6 1140

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 40 38 12 6 3 1 0 79 9 2470
2018 First official language - French 42 40 12 3 1 1 0 83 4 1135
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 40 34 12 8 5 1 0 75 14 2477
2018 First official language - French 44 33 13 6 3 0 0 78 9 1132
2017 First official language - English 41 34 11 8 5 1 1 75 14 2654
2017 First official language - French 41 35 12 7 4 1 1 77 11 1229
2014 First official language - English 40 33 11 8 6 1 1 74 15 2306
2014 First official language - French 37 34 13 9 5 1 0 72 15 1144
2011 First official language - English 33 35 13 11 9 0 0 68 20 2819
2011 First official language - French 35 36 15 9 5 0 0 72 13 1299
2008 First official language - English 29 34 13 13 11 0 0 64 23 2511
2008 First official language - French 31 37 14 9 8 1 0 68 18 1105

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 48 28 11 7 5 2 0 78 12 2473
2018 First official language - French 49 31 11 4 3 3 0 82 7 1132
2017 First official language - English 49 28 11 6 4 2 0 78 11 2651
2017 First official language - French 46 33 10 4 3 3 1 82 8 1229
2014 First official language - English 48 27 11 6 6 2 1 77 12 2306
2014 First official language - French 41 33 12 6 5 3 0 76 11 1143
2011 First official language - English 40 30 12 10 8 1 0 71 18 2817
2011 First official language - French 40 32 14 6 4 3 0 74 11 1299
2008 First official language - English 39 29 12 10 9 2 0 69 19 2508
2008 First official language - French 36 34 13 8 6 3 1 72 14 1106

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 43 31 11 9 5 1 0 75 14 2465
2018 First official language - French 45 35 10 6 3 1 0 81 9 1131
2017 First official language - English 45 30 9 8 6 1 1 77 14 2654
2017 First official language - French 44 35 10 6 3 1 0 80 10 1230
2014 First official language - English 43 31 9 9 7 1 0 75 16 2305
2014 First official language - French 40 34 11 8 5 1 0 76 13 1144
2011 First official language - English 37 32 10 11 9 0 0 69 21 2815
2011 First official language - French 36 37 13 7 6 0 0 73 13 1298
2008 First official language - English 34 33 9 12 11 0 0 67 23 2511
2008 First official language - French 36 34 12 10 7 1 0 70 18 1106

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 56 24 10 4 4 1 0 81 9 2471
2018 First official language - French 58 27 7 3 3 1 0 86 6 1128
2017 First official language - English 57 23 10 4 4 2 0 82 8 2651
2017 First official language - French 57 26 9 3 4 1 0 84 7 1229

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 48 28 10 7 6 1 0 76 13 2471
2018 First official language - French 52 28 11 5 4 0 0 80 9 1132
2017 First official language - English 53 25 10 7 5 0 0 78 12 2645
2017 First official language - French 52 29 9 4 4 1 0 82 9 1228
2014 First official language - English 51 26 11 6 6 0 0 77 12 2307
2014 First official language - French 45 30 11 7 6 1 0 76 13 1144
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 27 35 15 8 5 5 6 69 14 581
2018 First official language - French 30 36 16 8 2 4 5 72 10 302
2017 First official language - English 23 36 15 10 6 4 6 65 18 613
2017 First official language - French 21 41 15 8 5 5 6 69 14 304
2014 First official language - English 30 35 13 9 6 2 6 70 16 576
2014 First official language - French 26 35 19 7 7 2 4 66 14 282

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 32 29 18 9 7 6 0 64 17 2480
2018 First official language - French 30 36 17 6 4 6 0 71 12 1134
2017 First official language - English 28 32 16 10 7 7 0 64 18 2654
2017 First official language - French 23 40 17 7 4 8 0 69 12 1229
2014 First official language - English 26 33 16 10 9 7 0 63 19 2307
2014 First official language - French 22 40 16 7 6 9 0 68 14 1142
2011 First official language - English 24 29 18 10 12 6 0 56 24 2817
2011 First official language - French 25 34 18 10 7 6 0 63 18 1297

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 27 29 19 13 10 2 0 57 24 2475
2018 First official language - French 28 35 20 9 6 2 0 64 15 1130
2017 First official language - English 24 32 17 14 10 3 0 57 25 2652
2017 First official language - French 20 37 22 11 6 3 0 59 18 1230
2014 First official language - English 22 31 18 14 12 2 0 55 27 2306
2014 First official language - French 21 36 21 11 9 3 0 59 20 1143
2011 First official language - English 21 28 16 14 19 1 0 50 34 2815
2011 First official language - French 22 34 19 12 10 3 0 58 22 1300
2008 First official language - English 23 29 15 13 18 2 0 53 32 2514
2008 First official language - French 23 37 18 11 9 2 0 61 21 1105

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 18 28 20 17 11 4 0 49 30 2473
2018 First official language - French 21 31 24 11 6 7 0 56 18 1133
2017 First official language - English 17 29 19 17 12 6 0 49 31 2652
2017 First official language - French 14 32 26 13 7 7 0 50 22 1225
2014 First official language - English 15 30 20 17 13 5 0 47 32 2305
2014 First official language - French 15 33 22 15 9 7 0 51 25 1141
2011 First official language - English 13 29 16 19 19 5 0 43 39 2819
2011 First official language - French 14 33 22 14 10 6 0 50 26 1300
2008 First official language - English 12 30 16 20 18 5 0 44 40 2510
2008 First official language - French 14 34 24 16 7 5 0 50 25 1107

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 16 30 18 20 13 3 0 47 34 2478
2018 First official language - French 18 36 20 15 7 3 0 56 23 1132
2017 First official language - English 16 30 18 18 13 4 0 48 33 2652
2017 First official language - French 15 34 25 14 9 3 0 51 23 1224
2014 First official language - English 15 31 19 17 15 3 0 47 34 2305
2014 First official language - French 16 36 22 14 9 3 0 54 24 1141
2011 First official language - English 13 29 16 21 19 2 0 43 40 2819
2011 First official language - French 16 36 21 14 10 3 0 53 25 1299
2008 First official language - English 13 34 13 21 17 2 0 48 38 2514
2008 First official language - French 16 37 21 15 8 2 0 54 24 1104
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 21 41 19 12 5 2 0 63 17 2478
2018 First official language - French 25 43 19 8 3 1 0 70 11 1137
2017 First official language - English 22 40 17 13 5 2 0 64 19 2648
2017 First official language - French 22 42 21 11 3 2 0 65 14 1227
2014 First official language - English 21 40 18 11 8 2 0 62 19 2306
2014 First official language - French 23 44 19 9 4 2 0 68 13 1144
2011 First official language - English 21 39 16 13 10 2 0 61 23 2816
2011 First official language - French 25 42 17 9 5 2 0 68 14 1299

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 32 37 15 8 5 2 1 71 14 2478
2018 First official language - French 31 40 14 9 4 2 1 73 13 1136
2017 First official language - English 37 36 12 8 4 3 1 75 12 2645
2017 First official language - French 30 43 12 8 4 3 1 75 12 1222
2014 First official language - English 38 36 11 6 4 2 1 77 11 2305
2014 First official language - French 33 39 11 7 5 4 1 76 13 1142
2011 First official language - English 35 32 12 9 7 4 1 71 17 2817
2011 First official language - French 34 33 11 10 5 5 1 72 16 1301
2008 First official language - English 32 33 12 9 8 4 1 69 18 2510
2008 First official language - French 32 34 13 11 6 4 1 69 17 1106

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 28 37 21 8 4 2 0 66 13 2471
2018 First official language - French 29 40 21 5 3 2 0 71 8 1131

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 19 23 21 12 12 10 2 49 27 2473
2018 First official language - French 19 27 21 10 10 10 3 53 23 1134
2017 First official language - English 20 24 18 14 12 10 3 50 29 2647
2017 First official language - French 14 28 22 10 9 12 5 51 23 1226
2014 First official language - English 19 22 20 13 14 9 3 47 31 2307
2014 First official language - French 14 26 17 12 13 14 3 49 31 1143
2011 First official language - English 15 21 19 15 16 11 2 42 36 2820
2011 First official language - French 14 25 18 12 11 16 4 49 28 1300

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 21 31 17 15 12 3 0 54 29 2475
2018 First official language - French 24 34 19 12 7 3 0 60 20 1135
2017 First official language - English 20 30 17 16 13 4 1 52 31 2649
2017 First official language - French 20 34 20 15 8 4 1 56 23 1227
2014 First official language - English 23 31 16 14 13 3 1 56 28 2307
2014 First official language - French 24 38 18 11 7 3 0 64 18 1142
2011 First official language - English 23 32 14 15 15 2 0 56 30 2817
2011 First official language - French 26 36 16 11 9 2 0 63 20 1297
2008 First official language - English 24 33 15 13 13 1 0 58 27 2513
2008 First official language - French 26 38 18 10 5 2 0 66 15 1106

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 20 28 17 14 17 2 1 49 33 2470
2018 First official language - French 23 34 17 11 10 3 2 60 22 1136
2017 First official language - English 18 28 15 17 17 3 2 49 36 2649
2017 First official language - French 19 30 19 13 13 3 3 52 28 1227
2014 First official language - English 18 24 16 16 21 3 2 44 39 2306
2014 First official language - French 19 28 18 14 15 4 3 50 31 1143
2011 First official language - English 14 25 15 17 26 2 2 40 44 2817
2011 First official language - French 17 30 18 15 16 2 2 49 32 1298
2008 First official language - English 13 29 14 17 24 1 2 44 42 2511
2008 First official language - French 19 32 18 15 12 1 2 53 28 1107

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 22 35 22 11 6 3 0 59 18 2476
2018 First official language - French 22 42 21 7 4 3 1 66 12 1133
2017 First official language - English 22 37 20 11 7 3 0 60 19 2649
2017 First official language - French 19 39 22 9 5 5 1 62 15 1230

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 37 34 17 4 2 5 0 76 7 2472
2018 First official language - French 41 36 14 3 1 5 1 81 4 1134
2017 First official language - English 37 33 17 4 3 6 1 75 7 2647
2017 First official language - French 31 40 17 3 2 7 1 77 5 1227
2014 First official language - English 41 31 15 4 3 6 1 77 7 2306
2014 First official language - French 35 41 14 3 1 5 0 80 5 1144

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 38 37 15 5 2 3 0 77 8 2475
2018 First official language - French 44 40 10 3 1 2 0 86 4 1134
2017 First official language - English 37 39 14 5 2 2 0 78 8 2652
2017 First official language - French 33 48 12 3 1 3 0 83 4 1225
2014 First official language - English 39 34 15 5 3 3 0 76 9 2306
2014 First official language - French 33 45 12 4 2 4 0 82 6 1144
2011 First official language - English 30 37 15 7 6 3 0 70 14 2820
2011 First official language - French 33 41 14 5 4 3 0 76 9 1299

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 46 35 11 5 3 0 0 82 8 2464
2018 First official language - French 51 37 7 3 1 0 0 89 4 1128
2017 First official language - English 46 35 9 6 3 0 0 81 9 2649
2017 First official language - French 42 44 8 3 2 0 0 87 5 1228
2014 First official language - English 47 33 10 5 4 0 0 80 9 2307
2014 First official language - French 44 42 6 4 3 1 0 87 7 1143
2011 First official language - English 40 35 11 7 7 0 0 74 15 2819
2011 First official language - French 41 40 10 4 4 0 0 81 8 1295
2008 First official language - English 36 38 11 8 7 0 0 74 16 2513
2008 First official language - French 36 44 12 4 3 0 0 80 8 1106

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 38 31 16 8 7 0 0 69 15 2469
2018 First official language - French 43 32 15 6 3 1 0 76 9 1133
2017 First official language - English 36 32 15 9 7 1 0 68 17 2649
2017 First official language - French 33 38 17 7 4 1 0 72 11 1227
2014 First official language - English 33 33 15 10 8 0 0 67 18 2307
2014 First official language - French 35 37 16 6 5 1 0 73 11 1143
2011 First official language - English 31 30 17 10 11 0 0 62 21 2814
2011 First official language - French 37 34 16 6 6 1 0 72 12 1298

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 36 33 16 9 6 0 0 69 15 2463
2018 First official language - French 40 36 14 7 3 0 0 76 10 1126
2017 First official language - English 34 35 14 11 6 0 0 69 17 2653
2017 First official language - French 32 40 16 8 4 1 0 72 12 1227
2014 First official language - English 32 35 14 10 7 1 0 68 18 2306
2014 First official language - French 33 39 17 7 4 0 0 72 11 1144
2011 First official language - English 31 32 14 12 11 0 0 63 23 2817
2011 First official language - French 35 37 14 8 6 0 0 72 14 1298
2008 First official language - English 32 36 11 12 8 0 0 68 21 2515
2008 First official language - French 36 41 13 6 3 0 0 78 9 1106

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 34 26 17 12 8 3 0 62 20 2476
2018 First official language - French 34 29 19 9 5 3 1 66 15 1135
2017 First official language - English 32 27 19 10 8 3 1 61 19 2651
2017 First official language - French 29 33 18 8 6 4 1 66 15 1226
2014 First official language - English 33 27 17 11 8 3 1 62 20 2307
2014 First official language - French 33 28 17 9 7 4 1 65 17 1144
2011 First official language - English 31 25 17 11 11 4 1 59 23 2816
2011 First official language - French 36 26 18 9 7 4 1 65 17 1300
2008 First official language - English 30 27 16 12 9 4 1 61 22 2511
2008 First official language - French 33 30 17 9 5 4 2 67 15 1106
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 First official language - English 26 36 38 2481
2018 First official language - French 27 42 31 1136
2017 First official language - English 27 38 35 2651
2017 First official language - French 28 39 32 1227
2014 First official language - English 27 37 36 2305
2014 First official language - French 32 39 29 1142
2011 First official language - English 27 38 36 2819
2011 First official language - French 33 37 29 1299

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 First official language - English 17 25 34 7 8 9 653
2018 First official language - French 13 34 32 7 8 7 312
2017 First official language - English 18 28 30 6 11 7 706
2017 First official language - French 20 34 33 4 5 5 347
2014 First official language - English 21 33 25 11 9999 10 630
2014 First official language - French 13 39 29 8 9999 10 365
2011 First official language - English 20 27 32 12 9999 9 755
2011 First official language - French 17 36 29 7 9999 11 435
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 First official language - English 16 84 2484
2018 First official language - French 12 88 1137

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 First official language - English 54 384
2018 First official language - French 50 136

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 First official language - English 57 384
2018 First official language - French 58 136

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 First official language - English 5 384
2018 First official language - French 8 136

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 First official language - English 6 384
2018 First official language - French 5 136

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 First official language - English 9 384
2018 First official language - French 8 136

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 5 384
2018 First official language - French 5 136

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 First official language - English 39 382
2018 First official language - French 31 136

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 First official language - English 39 382
2018 First official language - French 43 136

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 First official language - English 51 382
2018 First official language - French 48 136

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 First official language - English 40 382
2018 First official language - French 35 136

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 First official language - English 41 382
2018 First official language - French 27 136

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 First official language - English 55 382
2018 First official language - French 54 136

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 First official language - English 30 382
2018 First official language - French 30 136

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 First official language - English 2 382
2018 First official language - French 0 136

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 First official language - English 10 382
2018 First official language - French 7 136

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 First official language - English 10 382
2018 First official language - French 6 136

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 First official language - English 47 382
2018 First official language - French 33 136

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 First official language - English 26 382
2018 First official language - French 18 136

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 14 382
2018 First official language - French 11 136

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 57 384
2018 First official language - French 56 135

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 23 384
2018 First official language - French 33 135

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 8 384
2018 First official language - French 10 135

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 First official language - English 18 384
2018 First official language - French 14 135

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 6 384
2018 First official language - French 7 135

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 7 384
2018 First official language - French 5 135

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 13 384
2018 First official language - French 19 135

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 12 384
2018 First official language - French 12 135

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 25 384
2018 First official language - French 22 135

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 10 357
2018 First official language - French 11 128

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 20 357
2018 First official language - French 17 128

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 7 357
2018 First official language - French 5 128

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 9 357
2018 First official language - French 11 128

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 10 357
2018 First official language - French 13 128

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 8 357
2018 First official language - French 8 128

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 11 357
2018 First official language - French 19 128

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 10 357
2018 First official language - French 8 128

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 9 357
2018 First official language - French 8 128

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 First official language - English 32 357
2018 First official language - French 22 128

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 9 357
2018 First official language - French 9 128

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 First official language - English 46 357
2018 First official language - French 41 128

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 53 357
2018 First official language - French 50 128

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 13 357
2018 First official language - French 15 128

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 16 17 24 7 7 24 5 46 21 2476
2018 First official language - French 18 20 21 4 4 26 7 57 12 1132
2017 First official language - English 16 17 20 7 8 25 7 49 21 2651
2017 First official language - French 13 22 19 5 5 28 8 54 16 1228
2014 First official language - English 16 17 21 7 9 25 7 48 22 2306
2014 First official language - French 14 18 19 6 6 28 8 52 19 1143

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 28 30 19 7 6 8 1 65 14 2473
2018 First official language - French 32 34 17 4 3 10 1 73 8 1135
2017 First official language - English 28 29 18 7 6 11 1 65 15 2647
2017 First official language - French 23 38 18 5 4 11 1 69 10 1226
2014 First official language - English 25 27 21 7 6 12 2 61 15 2305
2014 First official language - French 24 35 19 5 5 12 1 68 11 1143
2011 First official language - English 29 35 17 6 6 7 0 69 13 2816
2011 First official language - French 29 39 15 5 3 8 0 75 9 1298
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 First official language - English 7 93 2475
2018 First official language - French 5 95 1137

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 First official language - English 38 179
2018 First official language - French 46 58

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 First official language - English 75 179
2018 First official language - French 77 58

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 First official language - English 6 179
2018 First official language - French 8 58

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 8 179
2018 First official language - French 9 58

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 First official language - English 16 179
2018 First official language - French 7 58

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 First official language - English 19 179
2018 First official language - French 22 58

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 First official language - English 30 179
2018 First official language - French 29 58

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 First official language - English 32 179
2018 First official language - French 23 58

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 First official language - English 3 179
2018 First official language - French 0 58

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 First official language - English 14 179
2018 First official language - French 14 58

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 24 179
2018 First official language - French 27 58

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 35 180
2018 First official language - French 38 58

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 16 180
2018 First official language - French 14 58

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 5 180
2018 First official language - French 8 58

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 First official language - English 21 180
2018 First official language - French 17 58

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 10 180
2018 First official language - French 9 58

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 44 180
2018 First official language - French 37 58

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 14 162
2018 First official language - French 11 52

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 3 162
2018 First official language - French 0 52

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 8 162
2018 First official language - French 10 52

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 First official language - English 23 162
2018 First official language - French 24 52

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 6 162
2018 First official language - French 9 52

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 First official language - English 37 162
2018 First official language - French 42 52

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 64 162
2018 First official language - French 55 52

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 12 162
2018 First official language - French 18 52

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 17 15 28 3 4 27 5 48 11 2475
2018 First official language - French 20 20 18 3 2 31 6 63 7 1134
2017 First official language - English 17 16 22 3 3 31 8 54 9 2654
2017 First official language - French 14 20 19 2 2 34 8 58 8 1229
2014 First official language - English 17 14 22 3 4 32 7 52 11 2303
2014 First official language - French 14 16 19 2 3 37 8 55 10 1143

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 30 27 23 4 4 11 1 65 9 2475
2018 First official language - French 31 33 16 3 2 14 2 75 6 1131
2017 First official language - English 30 28 19 4 3 14 2 70 8 2651
2017 First official language - French 25 36 18 3 2 15 2 73 5 1227
2014 First official language - English 28 26 21 3 3 16 3 67 8 2303
2014 First official language - French 25 32 18 3 3 18 2 71 7 1142
2011 First official language - English 34 32 16 5 3 9 0 74 8 2819
2011 First official language - French 32 40 14 3 2 9 0 79 5 1300
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 20 25 22 14 18 0 1 45 32 2478
2018 First official language - French 23 25 22 14 14 0 2 49 28 1132
2017 First official language - English 28 28 19 12 11 0 2 57 24 2642
2017 First official language - French 27 24 21 12 12 0 4 53 25 1226

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 16 29 27 16 11 0 0 45 28 2482
2018 First official language - French 15 25 32 16 10 0 1 41 27 1134
2017 First official language - English 18 30 24 16 10 0 1 49 27 2645
2017 First official language - French 15 23 30 18 12 0 1 39 30 1227

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 24 31 25 11 7 0 1 56 19 2473
2018 First official language - French 19 31 26 14 9 0 1 51 23 1128
2017 First official language - English 26 32 21 12 7 1 2 59 19 2641
2017 First official language - French 17 27 27 16 10 1 1 45 27 1225

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 19 26 24 16 13 1 1 47 29 2474
2018 First official language - French 20 26 23 17 12 1 2 47 30 1130
2017 First official language - English 20 24 21 18 14 1 2 46 33 2646
2017 First official language - French 18 22 23 18 16 1 2 41 35 1226

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 46 26 13 5 3 1 5 77 9 2468
2018 First official language - French 44 27 15 5 4 0 5 74 9 1131
2017 First official language - English 46 28 11 5 3 1 7 80 8 2637
2017 First official language - French 38 27 15 5 5 1 10 72 11 1223

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 32 29 21 10 7 0 1 62 17 2479
2018 First official language - French 32 29 21 10 6 0 1 63 16 1134
2017 First official language - English 30 33 19 11 6 0 1 64 17 2644
2017 First official language - French 32 29 20 10 7 1 1 62 17 1227

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 23 37 23 10 6 1 1 61 16 2473
2018 First official language - French 27 36 23 9 3 1 2 64 12 1133
2017 First official language - English 27 35 21 11 5 1 1 63 16 2638
2017 First official language - French 29 33 21 10 4 1 2 64 14 1226

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 19 33 25 14 8 1 1 53 22 2478
2018 First official language - French 22 33 25 13 4 1 2 57 18 1133
2017 First official language - English 21 33 23 14 8 1 1 54 22 2639
2017 First official language - French 22 31 25 13 6 1 1 54 20 1226

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 23 33 22 13 7 0 1 57 21 2473
2018 First official language - French 23 34 21 13 6 1 1 59 19 1128
2017 First official language - English 25 33 20 12 8 1 1 59 20 2644
2017 First official language - French 25 33 23 11 6 1 2 59 18 1226

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 25 31 23 13 8 0 1 56 21 2464
2018 First official language - French 25 32 24 12 5 1 1 58 18 1130
2017 First official language - English 25 34 21 11 6 1 2 60 18 2640
2017 First official language - French 27 30 22 12 7 1 2 58 19 1224

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 50 26 13 5 4 0 2 78 9 2459
2018 First official language - French 56 24 12 3 2 0 3 82 6 1127
2017 First official language - English 52 25 12 5 3 0 1 79 9 2645
2017 First official language - French 56 25 11 4 2 0 3 83 6 1229

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 69 15 6 3 2 1 4 89 5 2464
2018 First official language - French 66 17 6 3 1 1 6 89 4 1130

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 67 15 7 4 3 1 3 86 7 2465
2018 First official language - French 70 14 5 3 4 1 4 88 7 1133
2017 First official language - English 70 14 7 4 3 1 2 87 7 2645
2017 First official language - French 71 11 7 4 3 0 4 86 7 1227

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 52 29 11 4 3 0 1 82 7 2480
2018 First official language - French 58 22 10 4 3 1 2 82 7 1136
2017 First official language - English 55 29 9 3 2 0 1 85 6 2644
2017 First official language - French 57 22 10 4 3 0 3 82 7 1225

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 54 22 11 6 5 0 1 77 11 2471
2018 First official language - French 60 17 11 5 4 0 2 80 9 1132
2017 First official language - English 60 21 9 5 4 0 1 82 9 2644
2017 First official language - French 62 18 8 5 4 0 3 82 10 1227

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 51 12 6 2 1 0 29 88 4 2455
2018 First official language - French 53 11 6 2 1 1 26 87 4 1132
2017 First official language - English 53 13 5 2 1 0 26 89 4 2641
2017 First official language - French 54 11 5 3 1 0 26 88 6 1228

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 58 24 9 3 2 0 5 86 5 2468
2018 First official language - French 66 17 8 2 1 0 6 88 3 1129
2017 First official language - English 61 22 8 2 1 1 5 88 4 2624
2017 First official language - French 66 16 7 2 1 1 7 89 3 1228

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 67 18 6 3 3 1 3 88 6 2474
2018 First official language - French 73 12 5 3 3 0 4 89 6 1135
2017 First official language - English 67 18 6 3 2 1 3 88 5 2642
2017 First official language - French 73 13 5 3 2 0 5 90 5 1228

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 46 33 12 4 2 0 2 81 6 2472
2018 First official language - French 51 26 14 4 2 0 3 79 7 1133
2017 First official language - English 52 30 11 3 2 0 2 84 5 2643
2017 First official language - French 53 27 12 4 1 0 3 82 5 1227

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 14 34 35 12 5 0 0 48 17 2482
2018 First official language - French 13 32 40 11 3 0 0 45 14 1140
2017 First official language - English 12 35 37 12 4 0 0 47 16 2655
2017 First official language - French 12 29 41 13 5 0 0 41 18 1229

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 9 19 39 22 11 0 0 33 28 2463
2018 First official language - French 7 17 36 27 13 0 0 40 24 1131
2017 First official language - English 7 18 41 23 10 0 0 33 25 2647
2017 First official language - French 6 18 36 24 14 0 1 38 25 1225

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 24 37 22 9 5 4 0 63 14 2474
2018 First official language - French 24 42 19 8 3 5 0 69 11 1134
2017 First official language - English 17 32 21 12 8 9 0 54 23 2651
2017 First official language - French 15 37 23 9 6 10 0 58 17 1229

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 23 35 19 12 8 2 0 60 21 2478
2018 First official language - French 24 40 20 9 4 2 0 66 13 1136
2017 First official language - English 18 37 19 15 9 3 0 56 25 2646
2017 First official language - French 15 44 21 11 6 3 0 61 17 1227
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 28 27 20 11 12 2 1 28 72 2481
2018 First official language - French 33 24 20 11 9 1 1 34 66 1137
2017 First official language - English 34 27 17 8 7 6 1 37 63 2654
2017 First official language - French 40 23 16 9 6 4 2 43 57 1230

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 16 1739
2018 First official language - French 14 744
2017 First official language - English 14 1556
2017 First official language - French 12 669

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 33 1739
2018 First official language - French 31 744
2017 First official language - English 22 1556
2017 First official language - French 24 669

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 18 1739
2018 First official language - French 17 744
2017 First official language - English 10 1556
2017 First official language - French 9 669

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 59 1739
2018 First official language - French 60 744
2017 First official language - English 58 1556
2017 First official language - French 58 669

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 First official language - English 4 1739
2018 First official language - French 7 744
2017 First official language - English 4 1556
2017 First official language - French 8 669

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 30 1739
2018 First official language - French 29 744

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 27 1740
2018 First official language - French 26 744
2017 First official language - English 32 1556
2017 First official language - French 33 669

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 First official language - English 11 43 16 10 4 16 1640
2018 First official language - French 13 42 16 11 4 15 700
2017 First official language - English 16 53 16 7 2 7 1523
2017 First official language - French 17 51 16 6 3 7 648

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 First official language - English 26 74 1729
2018 First official language - French 26 74 737

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 8 16 19 19 30 2 7 26 54 1736
2018 First official language - French 6 17 18 17 29 2 10 27 53 739
2017 First official language - English 9 20 20 15 21 3 12 34 42 1571
2017 First official language - French 7 16 17 18 22 3 17 29 50 670

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 4 10 17 17 41 2 8 16 65 1731
2018 First official language - French 3 10 15 18 40 2 11 15 67 740
2017 First official language - English 4 12 17 16 33 4 14 20 60 1574
2017 First official language - French 3 9 15 16 35 4 19 16 65 670

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 42 16 14 9 10 1 7 64 21 2475
2018 First official language - French 40 14 14 10 11 1 9 60 24 1137
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