2018 Public Service Employee Survey Results for Transport Canada by Question 81. In total, how many years have you been working in your current department or agency?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	29	44	10	12	4	0	0	74	17	1272
2018	3 to 10 years in current department or agency	19	42	9	17	12	0	0	61	29	1258
2018	11 to 20 years in current department or agency	21	38	12	17	11	0	0	59	29	768
2018	More than 20 years in current department or agency	23	39	11	17	10	0	0	62	26	280
2017	Less than 3 years in current department or agency	28	39	11	13	8	1	0	67	22	1064
2017	3 to 10 years in current department or agency	19	35	12	19	15	0	0	54	34	1494
2017	11 to 20 years in current department or agency	18	33	13	20	16	0	1	51	36	875
2017	More than 20 years in current department or agency	27	33	12	16	11	0	1	61	27	390
2014	Less than 3 years in current department or agency	33	38	11	13	5	0	1	71	18	638
2014	3 to 10 years in current department or agency	27	39	11	14	9	0	0	66	23	1569
2014	11 to 20 years in current department or agency	23	38	12	13	14	0	1	61	27	779
2014	More than 20 years in current department or agency	32	35	11	14	7	0	1	68	21	430

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	40	38	12	6	3	79	10	1265
2018	3 to 10 years in current department or agency	40	41	9	7	3	82	9	1255
2018	11 to 20 years in current department or agency	40	39	11	6	4	79	10	763
2018	More than 20 years in current department or agency	49	34	11	5	2	83	7	279
2017	Less than 3 years in current department or agency	41	39	10	6	4	80	10	1059
2017	3 to 10 years in current department or agency	39	41	10	6	3	81	9	1495
2017	11 to 20 years in current department or agency	40	43	10	4	3	83	8	874
2017	More than 20 years in current department or agency	45	40	9	4	1	85	6	390
2014	Less than 3 years in current department or agency	45	35	10	7	3	81	9	638
2014	3 to 10 years in current department or agency	37	42	10	6	4	80	10	1570
2014	11 to 20 years in current department or agency	41	41	10	5	3	82	8	780
2014	More than 20 years in current department or agency	47	38	9	4	2	85	6	430

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	46	39	7	6	3	84	9	1259
2018	3 to 10 years in current department or agency	47	38	7	4	3	85	7	1246
2018	11 to 20 years in current department or agency	47	39	6	5	4	85	8	759
2018	More than 20 years in current department or agency	52	38	4	4	3	90	7	280
2017	Less than 3 years in current department or agency	48	35	7	6	3	84	9	1058
2017	3 to 10 years in current department or agency	47	38	7	5	3	85	8	1494
2017	11 to 20 years in current department or agency	49	38	6	5	3	87	8	873
2017	More than 20 years in current department or agency	49	38	6	5	2	87	7	388
2014	Less than 3 years in current department or agency	48	35	9	5	3	83	8	638
2014	3 to 10 years in current department or agency	45	37	8	6	4	82	10	1570
2014	11 to 20 years in current department or agency	46	38	7	5	4	84	9	780
2014	More than 20 years in current department or agency	52	35	6	4	2	87	6	429

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	56	30	7	5	2	0	1	86	6	1266
2018	3 to 10 years in current department or agency	46	34	9	7	4	0	0	80	11	1253
2018	11 to 20 years in current department or agency	41	36	9	8	5	0	0	78	13	767
2018	More than 20 years in current department or agency	41	38	9	7	5	0	0	79	12	282
2017	Less than 3 years in current department or agency	55	29	8	4	3	0	1	85	7	1059
2017	3 to 10 years in current department or agency	47	32	9	8	5	0	0	79	13	1492
2017	11 to 20 years in current department or agency	37	38	12	8	5	1	0	76	13	873
2017	More than 20 years in current department or agency	40	37	12	6	4	0	1	78	11	390
2014	Less than 3 years in current department or agency	52	29	8	6	3	1	1	82	10	636
2014	3 to 10 years in current department or agency	39	35	11	9	6	0	1	75	15	1568
2014	11 to 20 years in current department or agency	34	38	11	10	6	0	1	73	16	779
2014	More than 20 years in current department or agency	35	35	11	10	7	1	0	71	17	429

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	39	39	12	6	4	78	10	1262
2018	3 to 10 years in current department or agency	32	42	12	9	5	74	14	1251
2018	11 to 20 years in current department or agency	29	41	14	8	7	70	16	762
2018	More than 20 years in current department or agency	36	39	13	6	6	75	11	282
2017	Less than 3 years in current department or agency	37	43	11	5	5	80	9	1060
2017	3 to 10 years in current department or agency	31	45	11	7	6	76	13	1494
2017	11 to 20 years in current department or agency	28	46	11	8	7	74	15	875
2017	More than 20 years in current department or agency	37	43	8	8	5	80	13	390
2014	Less than 3 years in current department or agency	40	41	10	5	3	82	9	638
2014	3 to 10 years in current department or agency	29	44	12	9	6	73	15	1570
2014	11 to 20 years in current department or agency	28	42	12	10	8	70	18	778
2014	More than 20 years in current department or agency	36	40	11	8	5	76	13	430

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	39	36	14	6	4	1	0	76	10	1267
2018	3 to 10 years in current department or agency	26	35	19	12	8	0	0	61	20	1255
2018	11 to 20 years in current department or agency	23	35	18	11	13	0	0	58	24	768
2018	More than 20 years in current department or agency	21	38	18	14	10	0	0	59	24	282
2017	Less than 3 years in current department or agency	37	38	13	6	4	1	1	77	10	1062
2017	3 to 10 years in current department or agency	25	39	16	11	8	0	0	64	20	1494
2017	11 to 20 years in current department or agency	20	36	19	14	11	0	0	55	25	876
2017	More than 20 years in current department or agency	25	40	12	16	7	0	0	65	23	390
2014	Less than 3 years in current department or agency	37	39	11	7	4	2	1	78	11	638
2014	3 to 10 years in current department or agency	25	34	17	14	10	0	0	59	24	1569
2014	11 to 20 years in current department or agency	18	37	17	15	13	0	0	55	28	780
2014	More than 20 years in current department or agency	25	34	17	11	13	0	0	59	24	430

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	33	38	14	10	4	71	15	1268
2018	3 to 10 years in current department or agency	26	39	17	12	6	66	17	1256
2018	11 to 20 years in current department or agency	23	40	18	11	7	64	19	767
2018	More than 20 years in current department or agency	26	44	10	13	7	69	21	280
2017	Less than 3 years in current department or agency	33	41	12	10	4	73	15	1061
2017	3 to 10 years in current department or agency	26	43	14	11	6	69	17	1491
2017	11 to 20 years in current department or agency	23	39	18	12	8	62	20	875
2017	More than 20 years in current department or agency	30	38	12	14	5	69	19	390

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	47	42	7	3	1	0	89	4	1269
2018	3 to 10 years in current department or agency	38	43	10	6	2	0	82	8	1257
2018	11 to 20 years in current department or agency	35	44	12	6	3	1	80	9	764
2018	More than 20 years in current department or agency	43	40	8	5	4	0	83	9	281
2017	Less than 3 years in current department or agency	44	40	8	6	2	0	84	8	1061
2017	3 to 10 years in current department or agency	36	41	12	7	4	0	77	11	1490
2017	11 to 20 years in current department or agency	33	40	12	8	5	1	75	13	875
2017	More than 20 years in current department or agency	38	38	11	7	5	0	77	12	390
2014	Less than 3 years in current department or agency	44	38	11	4	1	0	83	6	638
2014	3 to 10 years in current department or agency	37	41	12	6	4	0	78	9	1569
2014	11 to 20 years in current department or agency	35	38	12	9	5	1	74	15	780
2014	More than 20 years in current department or agency	41	37	12	5	4	1	80	9	430

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	41	38	11	6	4	0	79	9	1266
2018	3 to 10 years in current department or agency	29	40	14	10	7	0	69	17	1254
2018	11 to 20 years in current department or agency	26	36	17	10	11	0	62	21	759
2018	More than 20 years in current department or agency	26	38	15	11	10	0	64	21	282
2017	Less than 3 years in current department or agency	39	40	11	5	4	0	80	9	1061
2017	3 to 10 years in current department or agency	29	38	15	11	8	0	66	19	1490
2017	11 to 20 years in current department or agency	23	36	17	13	12	0	58	25	876
2017	More than 20 years in current department or agency	27	39	11	12	10	1	67	22	389

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	49	36	11	3	2	84	5	1262
2018	3 to 10 years in current department or agency	50	36	9	4	1	86	5	1240
2018	11 to 20 years in current department or agency	49	36	8	5	2	85	7	758
2018	More than 20 years in current department or agency	58	31	8	1	2	89	3	280
2017	Less than 3 years in current department or agency	50	35	10	4	2	85	5	1060
2017	3 to 10 years in current department or agency	50	35	10	3	2	85	5	1492
2017	11 to 20 years in current department or agency	51	33	9	4	2	84	6	873
2017	More than 20 years in current department or agency	58	33	5	2	2	91	4	390
2014	Less than 3 years in current department or agency	63	27	7	2	1	90	3	637
2014	3 to 10 years in current department or agency	57	29	9	2	2	86	5	1568
2014	11 to 20 years in current department or agency	60	27	7	3	2	88	6	780
2014	More than 20 years in current department or agency	67	24	6	2	1	91	3	430

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	37	38	12	8	4	1	0	76	11	1265
2018	3 to 10 years in current department or agency	31	37	15	10	6	0	0	68	17	1249
2018	11 to 20 years in current department or agency	28	39	15	10	8	0	0	67	18	758
2018	More than 20 years in current department or agency	29	38	16	9	8	0	0	67	17	280
2017	Less than 3 years in current department or agency	36	42	11	7	3	1	1	79	10	1058
2017	3 to 10 years in current department or agency	28	44	12	11	5	0	0	72	16	1490
2017	11 to 20 years in current department or agency	24	43	13	11	9	0	0	68	20	872
2017	More than 20 years in current department or agency	31	41	12	8	7	0	0	72	16	389
2014	Less than 3 years in current department or agency	34	43	11	8	3	1	1	78	11	638
2014	3 to 10 years in current department or agency	24	44	12	12	8	0	0	68	20	1570
2014	11 to 20 years in current department or agency	21	42	12	15	9	0	0	63	24	780
2014	More than 20 years in current department or agency	30	38	10	13	9	0	0	68	22	430

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	43	32	14	7	4	0	0	75	11	1262
2018	3 to 10 years in current department or agency	34	34	16	10	7	0	0	68	16	1249
2018	11 to 20 years in current department or agency	28	35	18	9	10	0	0	63	19	761
2018	More than 20 years in current department or agency	30	37	14	11	8	0	0	67	20	281
2017	Less than 3 years in current department or agency	42	35	12	7	3	0	1	78	10	1054
2017	3 to 10 years in current department or agency	32	36	16	10	6	0	0	68	16	1492
2017	11 to 20 years in current department or agency	28	32	18	13	9	0	0	60	22	871
2017	More than 20 years in current department or agency	32	38	15	8	6	0	0	70	15	390
2014	Less than 3 years in current department or agency	40	37	12	6	4	1	1	78	9	637
2014	3 to 10 years in current department or agency	30	34	16	11	9	0	0	64	20	1570
2014	11 to 20 years in current department or agency	26	36	15	12	10	0	0	62	22	780
2014	More than 20 years in current department or agency	33	34	14	9	9	0	0	67	19	430

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	41	35	13	7	3	1	1	77	10	1266
2018	3 to 10 years in current department or agency	30	35	16	11	7	0	0	65	19	1251
2018	11 to 20 years in current department or agency	26	34	19	12	8	0	0	60	20	764
2018	More than 20 years in current department or agency	30	40	10	11	8	0	0	70	20	278
2017	Less than 3 years in current department or agency	41	39	10	6	3	0	1	81	9	1060
2017	3 to 10 years in current department or agency	29	39	16	10	6	0	0	68	16	1492
2017	11 to 20 years in current department or agency	26	35	17	14	8	0	0	61	22	872
2017	More than 20 years in current department or agency	30	36	15	12	6	1	0	67	18	388
2014	Less than 3 years in current department or agency	42	40	9	6	3	0	0	82	9	637
2014	3 to 10 years in current department or agency	30	37	15	10	7	0	0	68	17	1569
2014	11 to 20 years in current department or agency	25	38	17	12	8	1	0	63	20	779
2014	More than 20 years in current department or agency	31	36	13	12	8	1	0	68	19	430

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	45	38	9	4	2	84	7	1268
2018	3 to 10 years in current department or agency	40	39	12	7	2	79	9	1256
2018	11 to 20 years in current department or agency	38	37	15	6	4	75	10	763
2018	More than 20 years in current department or agency	44	39	8	6	3	83	9	283
2017	Less than 3 years in current department or agency	47	35	10	5	3	82	8	1059
2017	3 to 10 years in current department or agency	39	40	12	6	3	79	9	1492
2017	11 to 20 years in current department or agency	33	42	13	6	5	76	11	872
2017	More than 20 years in current department or agency	44	39	8	5	4	83	9	387
2014	Less than 3 years in current department or agency	50	34	10	4	2	84	6	637
2014	3 to 10 years in current department or agency	38	40	13	6	4	78	10	1570
2014	11 to 20 years in current department or agency	36	41	12	7	4	77	11	779
2014	More than 20 years in current department or agency	43	39	11	5	2	82	7	429

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	43	33	15	5	3	1	0	77	8	1272
2018	3 to 10 years in current department or agency	29	34	21	9	6	0	0	64	16	1258
2018	11 to 20 years in current department or agency	26	32	20	11	9	1	0	59	20	768
2018	More than 20 years in current department or agency	24	33	25	10	7	0	1	57	18	283
2017	Less than 3 years in current department or agency	41	37	13	4	3	1	1	80	7	1063
2017	3 to 10 years in current department or agency	30	38	19	8	5	0	1	68	13	1495
2017	11 to 20 years in current department or agency	27	37	19	10	7	0	0	64	17	876
2017	More than 20 years in current department or agency	26	39	19	10	4	0	1	66	15	389
2014	Less than 3 years in current department or agency	37	36	16	6	3	1	1	75	9	638
2014	3 to 10 years in current department or agency	29	37	18	9	6	0	1	67	15	1569
2014	11 to 20 years in current department or agency	23	33	23	12	8	0	1	57	20	780
2014	More than 20 years in current department or agency	24	32	20	13	11	0	0	56	24	430

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	7	19	35	25	10	2	2	37	27	1269
2018	3 to 10 years in current department or agency	11	29	38	17	5	0	1	22	39	1260
2018	11 to 20 years in current department or agency	13	31	38	13	3	0	1	17	45	763
2018	More than 20 years in current department or agency	15	29	38	13	4	0	1	17	45	277
2017	Less than 3 years in current department or agency	7	16	32	22	14	3	5	40	25	1061
2017	3 to 10 years in current department or agency	10	26	40	17	7	0	1	23	36	1488
2017	11 to 20 years in current department or agency	13	31	37	13	3	1	2	17	46	870
2017	More than 20 years in current department or agency	11	31	39	10	7	0	2	18	42	388
2014	Less than 3 years in current department or agency	6	18	34	22	11	4	5	36	27	636
2014	3 to 10 years in current department or agency	12	27	36	17	6	1	1	23	40	1565
2014	11 to 20 years in current department or agency	14	30	36	13	4	0	2	18	45	777
2014	More than 20 years in current department or agency	14	33	37	11	4	1	1	15	48	429

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	5	14	22	32	20	4	3	56	20	1264
2018	3 to 10 years in current department or agency	13	21	31	22	11	1	1	34	35	1255
2018	11 to 20 years in current department or agency	15	24	34	20	5	1	0	25	40	764
2018	More than 20 years in current department or agency	16	28	35	15	5	1	1	21	44	279
2017	Less than 3 years in current department or agency	6	11	23	24	22	8	7	53	20	1055
2017	3 to 10 years in current department or agency	10	19	33	21	12	2	3	34	31	1484
2017	11 to 20 years in current department or agency	13	25	32	19	7	2	2	27	40	865
2017	More than 20 years in current department or agency	12	25	33	19	8	1	3	28	38	387
2014	Less than 3 years in current department or agency	4	13	23	26	23	7	6	55	19	636
2014	3 to 10 years in current department or agency	11	19	30	24	12	2	3	38	31	1560
2014	11 to 20 years in current department or agency	16	23	31	19	7	1	2	28	40	776
2014	More than 20 years in current department or agency	13	24	32	16	9	3	2	27	40	426

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	12	21	30	19	12	3	2	33	35	1262
2018	3 to 10 years in current department or agency	18	27	32	16	5	1	1	22	46	1257
2018	11 to 20 years in current department or agency	18	33	32	12	4	1	1	16	51	762
2018	More than 20 years in current department or agency	20	27	34	13	4	0	2	17	48	280
2017	Less than 3 years in current department or agency	12	19	30	19	12	4	4	34	34	1058
2017	3 to 10 years in current department or agency	17	27	30	16	6	1	2	23	45	1490
2017	11 to 20 years in current department or agency	19	30	32	12	4	1	2	16	51	870
2017	More than 20 years in current department or agency	17	28	33	10	8	1	2	20	46	386
2014	Less than 3 years in current department or agency	11	22	31	19	9	4	4	31	36	635
2014	3 to 10 years in current department or agency	20	27	32	13	5	1	3	19	48	1559
2014	11 to 20 years in current department or agency	23	32	28	11	4	1	2	15	56	778
2014	More than 20 years in current department or agency	26	31	25	11	4	2	2	16	59	428

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	4	11	27	34	21	2	2	57	15	1267
2018	3 to 10 years in current department or agency	8	17	36	29	9	0	1	38	25	1253
2018	11 to 20 years in current department or agency	12	20	39	22	5	0	0	27	33	764
2018	More than 20 years in current department or agency	14	21	38	23	3	0	2	26	35	278
2017	Less than 3 years in current department or agency	5	10	25	28	24	3	5	57	17	1054
2017	3 to 10 years in current department or agency	9	17	33	28	11	0	2	39	27	1481
2017	11 to 20 years in current department or agency	9	22	38	23	5	1	2	29	32	862
2017	More than 20 years in current department or agency	12	21	34	21	10	0	2	31	34	386
2014	Less than 3 years in current department or agency	3	12	27	30	20	5	4	54	17	633
2014	3 to 10 years in current department or agency	10	17	35	26	9	1	2	36	28	1555
2014	11 to 20 years in current department or agency	11	25	35	22	5	1	1	28	36	776
2014	More than 20 years in current department or agency	18	23	32	18	6	1	2	25	42	428

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	7	16	25	25	19	4	3	48	24	1264
2018	3 to 10 years in current department or agency	18	24	32	18	7	1	1	25	43	1257
2018	11 to 20 years in current department or agency	23	26	31	14	3	0	1	18	50	765
2018	More than 20 years in current department or agency	23	27	33	12	2	0	1	15	52	279
2017	Less than 3 years in current department or agency	8	14	25	19	18	7	7	44	26	1051
2017	3 to 10 years in current department or agency	18	26	29	17	7	1	2	25	45	1486
2017	11 to 20 years in current department or agency	24	28	28	13	4	0	2	18	53	870
2017	More than 20 years in current department or agency	22	32	26	12	6	0	2	19	55	388
2014	Less than 3 years in current department or agency	9	16	26	20	16	7	6	41	29	637
2014	3 to 10 years in current department or agency	20	26	28	16	7	1	3	23	48	1563
2014	11 to 20 years in current department or agency	26	32	25	9	5	1	2	15	59	778
2014	More than 20 years in current department or agency	27	27	26	12	4	1	2	16	57	427

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	7	16	23	24	19	7	4	48	26	1260
2018	3 to 10 years in current department or agency	12	19	27	25	13	1	2	40	32	1255
2018	11 to 20 years in current department or agency	11	21	32	25	8	2	1	34	33	758
2018	More than 20 years in current department or agency	15	24	32	21	8	0	1	29	39	278
2017	Less than 3 years in current department or agency	6	13	22	20	20	11	9	49	24	1054
2017	3 to 10 years in current department or agency	12	20	27	23	13	2	3	38	33	1489
2017	11 to 20 years in current department or agency	13	20	28	22	12	2	3	36	35	870
2017	More than 20 years in current department or agency	12	28	24	21	10	2	4	33	42	388
2014	Less than 3 years in current department or agency	6	14	19	22	19	12	7	51	26	635
2014	3 to 10 years in current department or agency	9	13	30	28	14	1	4	44	24	1563
2014	11 to 20 years in current department or agency	11	19	29	23	13	1	4	38	32	778
2014	More than 20 years in current department or agency	11	21	28	23	10	3	5	36	34	429

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	11	20	30	20	12	5	3	34	33	1269
2018	3 to 10 years in current department or agency	18	28	31	15	5	1	2	21	47	1260
2018	11 to 20 years in current department or agency	20	30	32	11	4	1	1	16	52	765
2018	More than 20 years in current department or agency	25	25	34	11	3	0	1	14	51	280
2017	Less than 3 years in current department or agency	11	18	29	17	14	5	5	34	33	1056
2017	3 to 10 years in current department or agency	18	26	31	15	6	2	3	22	45	1486
2017	11 to 20 years in current department or agency	21	30	32	9	4	2	2	13	54	870
2017	More than 20 years in current department or agency	19	26	35	9	6	1	4	16	47	389
2014	Less than 3 years in current department or agency	10	23	27	17	11	6	6	32	38	637
2014	3 to 10 years in current department or agency	19	25	33	14	5	1	3	20	47	1564
2014	11 to 20 years in current department or agency	26	30	29	9	4	1	1	13	57	778
2014	More than 20 years in current department or agency	25	31	26	10	4	1	3	14	58	430

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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	29	28	16	7	4	10	5	68	13	1269
2018	3 to 10 years in current department or agency	25	32	21	10	8	3	3	60	18	1257
2018	11 to 20 years in current department or agency	21	32	20	12	11	3	2	55	24	757
2018	More than 20 years in current department or agency	22	37	18	9	9	1	3	62	19	280
2017	Less than 3 years in current department or agency	34	27	12	5	4	10	8	74	11	1063
2017	3 to 10 years in current department or agency	28	32	16	10	9	2	2	64	19	1493
2017	11 to 20 years in current department or agency	23	35	17	11	10	2	2	60	23	873
2017	More than 20 years in current department or agency	21	39	15	11	10	2	3	63	21	387
2014	Less than 3 years in current department or agency	38	28	10	7	3	9	6	77	11	638
2014	3 to 10 years in current department or agency	30	30	16	9	10	3	3	64	20	1569
2014	11 to 20 years in current department or agency	27	34	15	11	9	2	2	63	21	779
2014	More than 20 years in current department or agency	30	31	16	9	10	2	3	64	20	430

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	53	27	7	8	4	1	0	81	12	1264
2018	3 to 10 years in current department or agency	42	30	9	10	7	1	0	73	18	1251
2018	11 to 20 years in current department or agency	37	33	9	11	10	0	0	70	21	759
2018	More than 20 years in current department or agency	40	31	10	10	8	0	1	72	18	279
2017	Less than 3 years in current department or agency	54	29	6	5	4	2	1	84	9	1061
2017	3 to 10 years in current department or agency	45	28	10	9	8	1	0	74	16	1492
2017	11 to 20 years in current department or agency	38	34	10	10	8	1	0	72	18	875
2017	More than 20 years in current department or agency	40	33	9	9	8	1	0	75	16	388
2014	Less than 3 years in current department or agency	54	27	8	5	3	2	0	83	9	638
2014	3 to 10 years in current department or agency	43	30	9	9	9	1	0	73	18	1570
2014	11 to 20 years in current department or agency	43	32	8	9	7	0	0	75	17	780
2014	More than 20 years in current department or agency	46	28	10	6	9	1	1	74	16	430

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	16	20	18	11	6	25	4	51	24	1265
2018	3 to 10 years in current department or agency	11	22	22	17	14	11	3	38	36	1256
2018	11 to 20 years in current department or agency	12	22	23	16	17	8	2	39	36	755
2018	More than 20 years in current department or agency	12	26	25	15	12	8	2	43	30	280
2017	Less than 3 years in current department or agency	17	19	13	8	7	31	6	56	24	1063
2017	3 to 10 years in current department or agency	14	21	21	17	14	12	2	40	36	1492
2017	11 to 20 years in current department or agency	9	25	19	18	18	10	1	38	41	876
2017	More than 20 years in current department or agency	12	29	17	19	13	9	2	46	36	387
2014	Less than 3 years in current department or agency	15	21	17	10	7	26	4	51	25	638
2014	3 to 10 years in current department or agency	11	22	20	16	17	12	3	38	38	1567
2014	11 to 20 years in current department or agency	10	21	21	19	18	8	2	34	42	780
2014	More than 20 years in current department or agency	12	25	21	17	14	9	2	41	35	428

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	60	28	5	5	2	1	88	7	1269
2018	3 to 10 years in current department or agency	45	35	9	7	4	0	80	11	1253
2018	11 to 20 years in current department or agency	41	36	11	9	3	0	77	12	761
2018	More than 20 years in current department or agency	44	37	7	8	3	0	81	11	278
2017	Less than 3 years in current department or agency	60	27	4	6	2	1	88	8	1062
2017	3 to 10 years in current department or agency	40	40	9	8	3	0	80	11	1490
2017	11 to 20 years in current department or agency	37	39	9	9	5	0	77	14	874
2017	More than 20 years in current department or agency	36	46	8	6	3	0	83	9	389
2014	Less than 3 years in current department or agency	55	31	7	5	2	0	86	7	638
2014	3 to 10 years in current department or agency	41	40	8	7	4	0	81	11	1568
2014	11 to 20 years in current department or agency	37	43	9	7	4	0	80	11	779
2014	More than 20 years in current department or agency	41	39	8	9	3	0	81	12	427

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	47	36	10	4	2	1	1	85	5	1268
2018	3 to 10 years in current department or agency	39	40	13	5	3	1	0	79	8	1258
2018	11 to 20 years in current department or agency	35	40	14	6	3	1	0	76	10	760
2018	More than 20 years in current department or agency	33	45	14	4	2	1	0	80	6	279

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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	47	33	9	7	3	1	0	81	10	1271
2018	3 to 10 years in current department or agency	40	34	13	7	5	0	0	75	13	1253
2018	11 to 20 years in current department or agency	35	35	15	8	7	0	0	71	15	765
2018	More than 20 years in current department or agency	35	36	15	8	5	0	0	71	14	283
2017	Less than 3 years in current department or agency	49	29	10	6	3	2	1	81	10	1062
2017	3 to 10 years in current department or agency	40	35	11	8	5	0	0	76	13	1495
2017	11 to 20 years in current department or agency	35	37	12	10	6	0	1	73	15	876
2017	More than 20 years in current department or agency	37	36	12	11	5	0	0	73	15	390
2014	Less than 3 years in current department or agency	50	31	9	5	3	1	1	83	7	638
2014	3 to 10 years in current department or agency	37	34	12	10	6	0	0	72	16	1569
2014	11 to 20 years in current department or agency	33	37	13	8	8	1	0	71	16	780
2014	More than 20 years in current department or agency	40	30	12	10	6	1	1	72	16	430

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	54	28	7	4	3	3	1	86	7	1268
2018	3 to 10 years in current department or agency	47	27	12	7	5	1	0	76	11	1252
2018	11 to 20 years in current department or agency	43	31	13	6	6	1	0	75	12	766
2018	More than 20 years in current department or agency	39	34	13	7	6	0	1	74	13	282
2017	Less than 3 years in current department or agency	56	27	7	3	2	4	1	87	5	1064
2017	3 to 10 years in current department or agency	46	32	10	6	4	1	0	79	11	1494
2017	11 to 20 years in current department or agency	42	30	14	7	6	2	1	73	13	873
2017	More than 20 years in current department or agency	45	29	13	7	5	1	0	74	13	389
2014	Less than 3 years in current department or agency	57	24	9	4	2	3	0	84	7	638
2014	3 to 10 years in current department or agency	44	31	11	6	7	1	0	76	13	1568
2014	11 to 20 years in current department or agency	41	32	12	6	6	2	0	75	12	780
2014	More than 20 years in current department or agency	45	27	11	8	5	2	1	74	14	430

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	50	30	7	7	3	2	0	82	10	1265
2018	3 to 10 years in current department or agency	43	32	11	8	5	0	1	75	13	1251
2018	11 to 20 years in current department or agency	38	35	13	9	5	0	0	73	15	760
2018	More than 20 years in current department or agency	33	39	13	10	5	0	0	72	15	283
2017	Less than 3 years in current department or agency	54	28	8	6	2	1	1	84	8	1062
2017	3 to 10 years in current department or agency	44	34	9	7	6	0	0	78	13	1496
2017	11 to 20 years in current department or agency	38	33	12	9	6	1	0	72	16	876
2017	More than 20 years in current department or agency	42	30	11	11	6	1	0	72	17	390
2014	Less than 3 years in current department or agency	54	28	8	6	3	1	1	84	9	638
2014	3 to 10 years in current department or agency	41	33	11	9	6	1	0	74	15	1569
2014	11 to 20 years in current department or agency	35	35	10	10	8	1	0	71	18	780
2014	More than 20 years in current department or agency	44	30	8	9	6	1	1	76	16	429

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	64	23	6	3	3	1	88	6	1267
2018	3 to 10 years in current department or agency	55	25	10	5	4	1	82	9	1251
2018	11 to 20 years in current department or agency	50	27	12	4	5	1	79	9	762
2018	More than 20 years in current department or agency	46	29	14	5	4	2	76	9	282
2017	Less than 3 years in current department or agency	64	23	6	2	2	2	89	5	1064
2017	3 to 10 years in current department or agency	58	24	9	4	4	1	83	8	1493
2017	11 to 20 years in current department or agency	51	23	13	5	6	2	76	11	874
2017	More than 20 years in current department or agency	48	30	13	3	4	1	79	7	389

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	54	28	7	6	4	1	0	83	10	1265
2018	3 to 10 years in current department or agency	49	27	12	6	6	0	0	77	12	1252
2018	11 to 20 years in current department or agency	44	28	14	7	6	0	0	72	14	766
2018	More than 20 years in current department or agency	40	35	12	6	7	0	0	75	13	283
2017	Less than 3 years in current department or agency	60	24	8	5	2	0	0	85	8	1062
2017	3 to 10 years in current department or agency	52	27	9	6	5	0	0	79	11	1491
2017	11 to 20 years in current department or agency	47	26	12	7	7	0	0	73	14	871
2017	More than 20 years in current department or agency	46	30	12	6	6	0	0	76	12	390
2014	Less than 3 years in current department or agency	57	25	9	5	3	1	0	83	8	638
2014	3 to 10 years in current department or agency	47	28	11	6	6	0	0	76	13	1570
2014	11 to 20 years in current department or agency	46	27	12	8	6	0	0	74	14	780
2014	More than 20 years in current department or agency	49	27	11	7	5	1	1	77	12	430

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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	36	27	13	7	3	7	6	73	12	188
2018	3 to 10 years in current department or agency	23	37	18	9	3	4	5	67	13	303
2018	11 to 20 years in current department or agency	27	35	15	9	4	4	6	69	15	269
2018	More than 20 years in current department or agency	28	41	13	6	6	2	4	73	13	118
2017	Less than 3 years in current department or agency	21	39	14	4	5	11	7	72	11	122
2017	3 to 10 years in current department or agency	20	36	17	9	6	5	6	63	17	339
2017	11 to 20 years in current department or agency	22	39	12	11	6	3	6	68	19	296
2017	More than 20 years in current department or agency	26	34	16	11	5	1	6	64	18	152
2014	Less than 3 years in current department or agency	31	33	15	6	5	4	5	71	12	70
2014	3 to 10 years in current department or agency	27	35	16	7	7	3	4	67	16	358
2014	11 to 20 years in current department or agency	26	36	13	12	6	1	5	67	19	255
2014	More than 20 years in current department or agency	33	33	14	6	4	2	6	73	11	167

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	43	29	12	4	2	9	0	80	7	1272
2018	3 to 10 years in current department or agency	26	33	19	10	7	5	0	63	18	1258
2018	11 to 20 years in current department or agency	22	28	22	11	11	5	0	53	23	765
2018	More than 20 years in current department or agency	23	34	21	8	10	3	0	60	19	281
2017	Less than 3 years in current department or agency	40	30	12	4	2	10	1	79	7	1062
2017	3 to 10 years in current department or agency	23	38	16	10	7	6	0	65	18	1496
2017	11 to 20 years in current department or agency	18	36	19	11	11	5	0	56	23	876
2017	More than 20 years in current department or agency	22	31	22	12	8	5	0	56	21	388
2014	Less than 3 years in current department or agency	37	32	11	5	3	12	0	79	9	638
2014	3 to 10 years in current department or agency	23	37	16	9	8	6	0	65	18	1569
2014	11 to 20 years in current department or agency	19	36	18	10	11	6	0	58	22	779
2014	More than 20 years in current department or agency	24	33	18	11	8	5	0	61	20	430

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	41	32	13	6	3	5	0	77	9	1264
2018	3 to 10 years in current department or agency	21	32	21	15	10	1	0	53	25	1257
2018	11 to 20 years in current department or agency	17	29	23	15	15	1	0	47	30	766
2018	More than 20 years in current department or agency	20	31	20	16	13	0	0	51	29	280
2017	Less than 3 years in current department or agency	37	34	11	7	3	7	1	76	12	1062
2017	3 to 10 years in current department or agency	20	34	21	14	10	2	0	55	24	1494
2017	11 to 20 years in current department or agency	13	31	24	17	14	1	0	44	31	875
2017	More than 20 years in current department or agency	15	36	18	16	13	1	0	52	30	390
2014	Less than 3 years in current department or agency	37	31	15	8	3	6	0	73	11	638
2014	3 to 10 years in current department or agency	20	34	20	13	11	2	0	55	24	1569
2014	11 to 20 years in current department or agency	15	32	19	17	16	1	0	47	33	779
2014	More than 20 years in current department or agency	19	33	19	14	14	1	0	53	28	430

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	29	31	16	10	4	9	0	67	15	1267
2018	3 to 10 years in current department or agency	15	28	23	18	12	4	0	45	31	1258
2018	11 to 20 years in current department or agency	11	27	25	20	14	2	0	40	35	765
2018	More than 20 years in current department or agency	12	31	26	16	14	1	0	43	31	278
2017	Less than 3 years in current department or agency	27	32	14	10	5	12	1	68	16	1062
2017	3 to 10 years in current department or agency	14	29	25	17	11	4	0	45	29	1490
2017	11 to 20 years in current department or agency	8	29	23	21	16	3	0	39	38	875
2017	More than 20 years in current department or agency	11	32	22	19	13	3	0	44	33	389
2014	Less than 3 years in current department or agency	28	30	17	8	4	12	0	66	14	636
2014	3 to 10 years in current department or agency	14	32	22	17	12	4	0	48	30	1569
2014	11 to 20 years in current department or agency	9	30	21	19	16	4	0	40	37	778
2014	More than 20 years in current department or agency	11	32	20	20	14	3	0	45	34	430

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	26	35	16	13	5	5	0	65	19	1267
2018	3 to 10 years in current department or agency	13	30	20	21	14	2	0	44	35	1259
2018	11 to 20 years in current department or agency	10	29	20	23	17	1	0	40	40	765
2018	More than 20 years in current department or agency	11	31	21	24	13	0	0	42	37	282
2017	Less than 3 years in current department or agency	26	31	18	11	6	8	1	62	19	1060
2017	3 to 10 years in current department or agency	13	32	21	18	13	3	0	46	32	1493
2017	11 to 20 years in current department or agency	9	30	21	21	16	2	0	40	38	873
2017	More than 20 years in current department or agency	12	34	19	18	15	2	0	47	33	389
2014	Less than 3 years in current department or agency	27	32	19	11	4	7	0	64	16	638
2014	3 to 10 years in current department or agency	14	34	20	16	14	2	0	49	31	1568
2014	11 to 20 years in current department or agency	10	29	20	21	17	2	0	40	39	778
2014	More than 20 years in current department or agency	13	35	17	17	16	2	0	49	34	430

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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	30	43	14	8	1	3	76	9	1269
2018	3 to 10 years in current department or agency	19	41	21	13	5	1	61	18	1261
2018	11 to 20 years in current department or agency	16	41	22	13	7	0	58	20	767
2018	More than 20 years in current department or agency	19	38	23	14	5	1	58	19	280
2017	Less than 3 years in current department or agency	32	39	14	9	2	3	74	12	1061
2017	3 to 10 years in current department or agency	19	44	18	12	5	2	64	18	1493
2017	11 to 20 years in current department or agency	17	38	23	15	6	1	55	21	872
2017	More than 20 years in current department or agency	18	39	22	13	6	1	58	19	388
2014	Less than 3 years in current department or agency	30	40	17	6	3	4	73	9	637
2014	3 to 10 years in current department or agency	21	43	19	10	6	1	65	16	1570
2014	11 to 20 years in current department or agency	16	41	18	14	10	1	58	24	780
2014	More than 20 years in current department or agency	22	36	19	14	7	2	59	21	430

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	36	36	12	8	3	3	1	76	12	1267
2018	3 to 10 years in current department or agency	29	40	16	8	5	2	1	71	13	1261
2018	11 to 20 years in current department or agency	29	36	17	10	6	2	1	66	17	768
2018	More than 20 years in current department or agency	28	42	16	8	4	1	0	71	13	281
2017	Less than 3 years in current department or agency	38	35	10	8	3	5	2	78	11	1057
2017	3 to 10 years in current department or agency	34	38	13	8	4	2	0	74	12	1490
2017	11 to 20 years in current department or agency	32	41	11	9	5	2	0	75	14	870
2017	More than 20 years in current department or agency	33	40	13	8	4	2	0	74	12	389
2014	Less than 3 years in current department or agency	43	35	8	5	3	5	1	83	8	637
2014	3 to 10 years in current department or agency	36	38	11	7	5	2	1	76	12	1569
2014	11 to 20 years in current department or agency	32	40	13	8	6	2	1	73	13	779
2014	More than 20 years in current department or agency	40	36	10	6	5	3	0	78	11	429

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	36	36	17	6	2	3	74	8	1265
2018	3 to 10 years in current department or agency	25	40	22	8	4	1	66	12	1254
2018	11 to 20 years in current department or agency	23	40	22	8	7	1	63	14	766
2018	More than 20 years in current department or agency	23	36	26	9	6	0	59	15	280

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	25	22	20	8	7	14	3	57	19	1268
2018	3 to 10 years in current department or agency	17	27	21	13	13	8	1	48	29	1260
2018	11 to 20 years in current department or agency	14	25	23	14	15	7	2	43	32	763
2018	More than 20 years in current department or agency	18	26	22	14	11	7	2	49	27	279
2017	Less than 3 years in current department or agency	22	22	17	9	7	17	6	58	20	1058
2017	3 to 10 years in current department or agency	17	26	20	13	12	10	3	49	28	1494
2017	11 to 20 years in current department or agency	14	26	19	17	14	8	3	44	35	872
2017	More than 20 years in current department or agency	18	29	21	12	10	5	4	52	25	388
2014	Less than 3 years in current department or agency	22	20	18	10	7	17	5	54	23	638
2014	3 to 10 years in current department or agency	16	23	20	13	15	10	2	45	32	1570
2014	11 to 20 years in current department or agency	14	26	19	15	16	8	2	45	34	779
2014	More than 20 years in current department or agency	21	28	16	12	12	7	4	55	27	430

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	32	34	14	9	5	6	0	70	15	1270
2018	3 to 10 years in current department or agency	19	32	18	17	12	2	0	52	30	1259
2018	11 to 20 years in current department or agency	14	30	21	16	18	2	0	44	34	765
2018	More than 20 years in current department or agency	13	34	21	18	12	1	0	48	31	280
2017	Less than 3 years in current department or agency	31	33	13	8	5	8	1	71	14	1059
2017	3 to 10 years in current department or agency	18	31	19	17	13	2	0	50	31	1494
2017	11 to 20 years in current department or agency	13	27	19	22	17	1	0	41	39	874
2017	More than 20 years in current department or agency	16	31	22	19	11	2	0	48	30	388
2014	Less than 3 years in current department or agency	34	32	14	7	4	8	1	73	12	638
2014	3 to 10 years in current department or agency	22	34	17	14	11	1	0	57	25	1569
2014	11 to 20 years in current department or agency	17	33	18	16	15	2	0	51	31	779
2014	More than 20 years in current department or agency	25	33	14	12	13	2	0	59	26	430

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	29	31	15	9	8	5	2	65	18	1266
2018	3 to 10 years in current department or agency	19	29	17	15	17	2	1	49	33	1260
2018	11 to 20 years in current department or agency	13	29	19	15	22	1	1	42	38	764
2018	More than 20 years in current department or agency	11	27	22	17	20	0	2	39	38	278
2017	Less than 3 years in current department or agency	26	33	13	10	7	7	5	67	18	1062
2017	3 to 10 years in current department or agency	17	29	17	17	17	2	1	47	35	1490
2017	11 to 20 years in current department or agency	13	25	16	19	24	1	2	39	44	874
2017	More than 20 years in current department or agency	13	25	18	20	20	1	3	39	42	389
2014	Less than 3 years in current department or agency	27	30	12	8	10	9	4	65	21	637
2014	3 to 10 years in current department or agency	17	26	17	17	20	2	1	45	38	1569
2014	11 to 20 years in current department or agency	15	22	18	18	23	1	3	38	43	780
2014	More than 20 years in current department or agency	16	23	18	13	24	2	4	42	39	430

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	30	38	17	7	3	5	0	72	10	1269
2018	3 to 10 years in current department or agency	20	37	24	10	6	2	1	59	17	1255
2018	11 to 20 years in current department or agency	16	37	25	13	8	1	0	53	21	767
2018	More than 20 years in current department or agency	14	37	28	13	7	1	0	52	20	281
2017	Less than 3 years in current department or agency	30	39	15	7	3	5	1	73	11	1062
2017	3 to 10 years in current department or agency	19	38	22	11	7	3	0	59	18	1493
2017	11 to 20 years in current department or agency	15	36	24	14	10	2	0	51	24	874
2017	More than 20 years in current department or agency	17	37	24	12	6	2	1	56	19	389

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	46	31	11	3	1	7	1	83	4	1267
2018	3 to 10 years in current department or agency	35	35	18	4	2	5	1	74	6	1255
2018	11 to 20 years in current department or agency	35	36	18	4	3	4	1	74	7	764
2018	More than 20 years in current department or agency	32	41	18	4	2	2	0	75	7	283
2017	Less than 3 years in current department or agency	44	31	13	2	1	9	1	82	3	1059
2017	3 to 10 years in current department or agency	33	36	18	4	3	6	0	74	7	1493
2017	11 to 20 years in current department or agency	31	38	19	5	3	3	0	72	8	872
2017	More than 20 years in current department or agency	30	40	16	4	4	5	1	75	8	389
2014	Less than 3 years in current department or agency	51	26	13	3	1	6	1	82	4	638
2014	3 to 10 years in current department or agency	37	35	15	4	3	6	1	77	7	1570
2014	11 to 20 years in current department or agency	33	38	17	4	3	5	1	75	7	780
2014	More than 20 years in current department or agency	41	34	13	5	2	4	0	79	7	429

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	49	34	9	4	1	3	86	5	1268
2018	3 to 10 years in current department or agency	37	39	14	5	2	3	79	7	1257
2018	11 to 20 years in current department or agency	35	38	17	5	3	2	74	8	764
2018	More than 20 years in current department or agency	31	42	18	5	3	2	74	8	283
2017	Less than 3 years in current department or agency	47	36	9	3	1	4	87	4	1061
2017	3 to 10 years in current department or agency	34	43	14	5	2	2	79	7	1491
2017	11 to 20 years in current department or agency	28	46	16	6	3	1	74	9	875
2017	More than 20 years in current department or agency	31	43	17	5	3	1	75	8	390
2014	Less than 3 years in current department or agency	52	32	9	3	1	3	87	4	638
2014	3 to 10 years in current department or agency	35	39	15	5	3	3	76	9	1570
2014	11 to 20 years in current department or agency	31	41	16	5	3	4	75	8	780
2014	More than 20 years in current department or agency	38	37	14	5	3	3	77	8	429

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	62	30	5	1	1	1	92	2	1263
2018	3 to 10 years in current department or agency	44	37	11	4	2	1	82	6	1248
2018	11 to 20 years in current department or agency	36	40	13	7	4	0	76	11	765
2018	More than 20 years in current department or agency	33	43	12	6	6	0	76	12	281
2017	Less than 3 years in current department or agency	61	30	4	2	1	1	92	3	1062
2017	3 to 10 years in current department or agency	43	39	10	5	3	0	82	8	1491
2017	11 to 20 years in current department or agency	33	43	13	6	4	0	76	11	874
2017	More than 20 years in current department or agency	35	43	10	8	4	0	78	12	389
2014	Less than 3 years in current department or agency	66	25	5	2	1	1	92	3	637
2014	3 to 10 years in current department or agency	45	36	10	5	4	0	82	8	1570
2014	11 to 20 years in current department or agency	36	42	10	6	5	0	78	11	780
2014	More than 20 years in current department or agency	43	36	10	5	5	1	80	10	430

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	52	30	11	4	2	1	83	6	1262
2018	3 to 10 years in current department or agency	35	33	17	8	6	0	69	14	1257
2018	11 to 20 years in current department or agency	30	31	19	10	9	0	61	19	766
2018	More than 20 years in current department or agency	29	33	20	8	9	0	62	18	280
2017	Less than 3 years in current department or agency	48	34	10	5	3	1	82	8	1058
2017	3 to 10 years in current department or agency	33	35	15	10	6	1	69	16	1493
2017	11 to 20 years in current department or agency	26	32	22	11	9	0	57	21	875
2017	More than 20 years in current department or agency	30	34	19	9	8	0	64	17	389
2014	Less than 3 years in current department or agency	49	32	10	4	3	1	83	7	638
2014	3 to 10 years in current department or agency	33	36	16	9	6	1	69	15	1569
2014	11 to 20 years in current department or agency	25	36	17	12	10	0	61	22	780
2014	More than 20 years in current department or agency	32	32	17	10	9	0	64	19	430

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	49	33	11	4	2	1	83	7	1260
2018	3 to 10 years in current department or agency	33	36	17	10	5	0	68	15	1253
2018	11 to 20 years in current department or agency	29	32	18	11	9	0	62	20	760
2018	More than 20 years in current department or agency	26	36	19	11	8	0	62	19	280
2017	Less than 3 years in current department or agency	47	36	9	5	3	0	83	8	1061
2017	3 to 10 years in current department or agency	31	37	15	11	5	1	68	16	1493
2017	11 to 20 years in current department or agency	24	35	19	13	9	0	59	21	875
2017	More than 20 years in current department or agency	29	35	17	12	7	0	64	19	390
2014	Less than 3 years in current department or agency	48	32	12	5	3	1	81	7	638
2014	3 to 10 years in current department or agency	31	38	15	9	5	0	70	15	1569
2014	11 to 20 years in current department or agency	24	36	17	12	10	0	60	23	780
2014	More than 20 years in current department or agency	32	34	15	10	8	1	66	18	430

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	38	24	19	10	5	4	1	65	15	1267
2018	3 to 10 years in current department or agency	32	29	16	12	8	3	0	63	20	1259
2018	11 to 20 years in current department or agency	32	26	18	12	9	2	1	60	22	766
2018	More than 20 years in current department or agency	31	32	19	9	7	1	1	65	16	282
2017	Less than 3 years in current department or agency	37	26	18	8	5	5	1	67	14	1060
2017	3 to 10 years in current department or agency	30	28	19	11	9	4	1	60	21	1492
2017	11 to 20 years in current department or agency	27	32	20	10	9	2	0	60	20	874
2017	More than 20 years in current department or agency	34	32	15	8	5	4	2	69	15	390
2014	Less than 3 years in current department or agency	39	27	15	8	5	5	1	70	14	638
2014	3 to 10 years in current department or agency	30	26	19	11	8	4	1	59	20	1570
2014	11 to 20 years in current department or agency	29	29	17	11	9	3	1	61	21	780
2014	More than 20 years in current department or agency	41	27	14	7	8	2	1	70	15	430

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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	Less than 3 years in current department or agency	30	36	35	1271
2018	3 to 10 years in current department or agency	23	39	38	1260
2018	11 to 20 years in current department or agency	23	40	37	766
2018	More than 20 years in current department or agency	35	36	29	282
2017	Less than 3 years in current department or agency	30	37	33	1061
2017	3 to 10 years in current department or agency	26	38	37	1495
2017	11 to 20 years in current department or agency	23	42	34	875
2017	More than 20 years in current department or agency	36	38	27	386
2014	Less than 3 years in current department or agency	29	42	30	638
2014	3 to 10 years in current department or agency	30	32	39	1568
2014	11 to 20 years in current department or agency	26	42	32	780
2014	More than 20 years in current department or agency	29	44	27	429

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	Less than 3 years in current department or agency	2	29	38	5	19	7	380
2018	3 to 10 years in current department or agency	8	34	38	9	0	10	299
2018	11 to 20 years in current department or agency	33	24	26	7	1	9	180
2018	More than 20 years in current department or agency	56	11	15	10	3	5	98
2017	Less than 3 years in current department or agency	3	33	30	4	26	4	310
2017	3 to 10 years in current department or agency	8	33	43	7	1	9	382
2017	11 to 20 years in current department or agency	30	33	25	4	0	7	204
2017	More than 20 years in current department or agency	68	14	6	4	2	5	137
2014	Less than 3 years in current department or agency	3	36	33	7	9999	20	183
2014	3 to 10 years in current department or agency	7	42	34	9	9999	8	470
2014	11 to 20 years in current department or agency	27	37	15	13	9999	8	205
2014	More than 20 years in current department or agency	67	12	6	9	9999	6	123

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	12	88	1274
2018	3 to 10 years in current department or agency	14	86	1262
2018	11 to 20 years in current department or agency	19	81	768
2018	More than 20 years in current department or agency	13	87	280

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	62	160
2018	3 to 10 years in current department or agency	53	181
2018	11 to 20 years in current department or agency	47	141
2018	More than 20 years in current department or agency	39	36

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	54	160
2018	3 to 10 years in current department or agency	58	181
2018	11 to 20 years in current department or agency	61	141
2018	More than 20 years in current department or agency	53	36

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	4	160
2018	3 to 10 years in current department or agency	8	181
2018	11 to 20 years in current department or agency	4	141
2018	More than 20 years in current department or agency	17	36

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	160
2018	More than 20 years in current department or agency	0	36

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	7	160
2018	3 to 10 years in current department or agency	3	181

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	5	160
2018	3 to 10 years in current department or agency	13	181

Question 49g. From whom did you experience harassment on the job? Other
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	3	160
2018	3 to 10 years in current department or agency	7	181

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	37	158
2018	3 to 10 years in current department or agency	40	181
2018	11 to 20 years in current department or agency	35	141
2018	More than 20 years in current department or agency	39	36

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	37	158
2018	3 to 10 years in current department or agency	43	181
2018	11 to 20 years in current department or agency	37	141
2018	More than 20 years in current department or agency	58	36

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	47	158
2018	3 to 10 years in current department or agency	50	181
2018	11 to 20 years in current department or agency	51	141
2018	More than 20 years in current department or agency	61	36

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	41	158
2018	3 to 10 years in current department or agency	39	181
2018	11 to 20 years in current department or agency	39	141
2018	More than 20 years in current department or agency	29	36

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	36	158
2018	3 to 10 years in current department or agency	38	181
2018	11 to 20 years in current department or agency	38	141
2018	More than 20 years in current department or agency	38	36

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	60	158
2018	3 to 10 years in current department or agency	57	181
2018	11 to 20 years in current department or agency	47	141
2018	More than 20 years in current department or agency	58	36

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	26	158
2018	3 to 10 years in current department or agency	31	181
2018	11 to 20 years in current department or agency	33	141
2018	More than 20 years in current department or agency	41	36

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	158

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	16	158
2018	3 to 10 years in current department or agency	8	181

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	4	158
2018	3 to 10 years in current department or agency	11	181

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	39	158
2018	3 to 10 years in current department or agency	48	181
2018	11 to 20 years in current department or agency	40	141
2018	More than 20 years in current department or agency	54	36

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	24	158
2018	3 to 10 years in current department or agency	28	181
2018	11 to 20 years in current department or agency	21	141
2018	More than 20 years in current department or agency	20	36

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	12	158
2018	3 to 10 years in current department or agency	9	181
2018	11 to 20 years in current department or agency	19	141
2018	More than 20 years in current department or agency	13	36

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	55	160
2018	3 to 10 years in current department or agency	61	181
2018	11 to 20 years in current department or agency	59	140
2018	More than 20 years in current department or agency	45	36

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	21	160
2018	3 to 10 years in current department or agency	28	181
2018	11 to 20 years in current department or agency	25	140
2018	More than 20 years in current department or agency	30	36

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	7	160
2018	3 to 10 years in current department or agency	9	181

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	6	160
2018	3 to 10 years in current department or agency	25	181
2018	11 to 20 years in current department or agency	18	140
2018	More than 20 years in current department or agency	21	36

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	5	160
2018	3 to 10 years in current department or agency	8	181

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	4	160
2018	3 to 10 years in current department or agency	6	181

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	13	160
2018	3 to 10 years in current department or agency	15	181

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	12	160
2018	3 to 10 years in current department or agency	12	181
2018	11 to 20 years in current department or agency	10	140
2018	More than 20 years in current department or agency	22	36

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	25	160
2018	3 to 10 years in current department or agency	21	181
2018	11 to 20 years in current department or agency	23	140
2018	More than 20 years in current department or agency	30	36

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	11	153
2018	3 to 10 years in current department or agency	9	169

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	26	153
2018	3 to 10 years in current department or agency	16	169

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	6	153
2018	3 to 10 years in current department or agency	6	169
2018	11 to 20 years in current department or agency	9	129
2018	More than 20 years in current department or agency	0	32

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	11	153
2018	3 to 10 years in current department or agency	10	169

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	14	153
2018	3 to 10 years in current department or agency	9	169

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	9	153
2018	3 to 10 years in current department or agency	7	169

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	23	153
2018	3 to 10 years in current department or agency	10	169

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	13	153
2018	3 to 10 years in current department or agency	10	169

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	9	153
2018	3 to 10 years in current department or agency	9	169

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	25	153
2018	3 to 10 years in current department or agency	33	169
2018	11 to 20 years in current department or agency	28	129
2018	More than 20 years in current department or agency	34	32

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	3	153
2018	3 to 10 years in current department or agency	12	169

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	44	153
2018	3 to 10 years in current department or agency	49	169
2018	11 to 20 years in current department or agency	42	129
2018	More than 20 years in current department or agency	37	32

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	153
2018	3 to 10 years in current department or agency	5	169

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	46	153
2018	3 to 10 years in current department or agency	59	169
2018	11 to 20 years in current department or agency	50	129
2018	More than 20 years in current department or agency	52	32

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	3	169
2018	11 to 20 years in current department or agency	4	129

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	11	153
2018	3 to 10 years in current department or agency	13	169
2018	11 to 20 years in current department or agency	14	129
2018	More than 20 years in current department or agency	22	32

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	19	15	19	4	3	33	8	57	12	1271
2018	3 to 10 years in current department or agency	16	19	23	7	7	22	6	49	19	1256
2018	11 to 20 years in current department or agency	14	20	27	8	10	17	4	43	23	760
2018	More than 20 years in current department or agency	12	25	28	6	11	15	2	45	21	282
2017	Less than 3 years in current department or agency	18	13	14	4	2	34	14	61	12	1063
2017	3 to 10 years in current department or agency	16	20	21	7	8	23	6	49	22	1491
2017	11 to 20 years in current department or agency	12	21	24	8	10	22	4	43	24	874
2017	More than 20 years in current department or agency	15	27	20	6	7	21	4	56	18	390
2014	Less than 3 years in current department or agency	18	13	15	3	4	33	13	59	13	638
2014	3 to 10 years in current department or agency	15	17	22	6	8	25	7	47	21	1570
2014	11 to 20 years in current department or agency	13	21	19	9	10	25	5	48	26	779
2014	More than 20 years in current department or agency	19	20	21	8	9	20	3	50	22	429

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	36	29	14	4	2	14	1	77	7	1270
2018	3 to 10 years in current department or agency	27	32	20	7	5	7	1	65	13	1257
2018	11 to 20 years in current department or agency	25	33	22	9	8	5	0	60	17	761
2018	More than 20 years in current department or agency	24	36	22	6	8	4	0	62	15	282
2017	Less than 3 years in current department or agency	33	26	13	4	3	19	3	75	8	1059
2017	3 to 10 years in current department or agency	25	33	19	8	6	9	1	64	15	1490
2017	11 to 20 years in current department or agency	21	36	21	8	7	6	1	61	16	875
2017	More than 20 years in current department or agency	25	36	20	6	5	6	1	66	13	388
2014	Less than 3 years in current department or agency	32	27	14	4	2	17	3	74	8	638
2014	3 to 10 years in current department or agency	24	29	21	6	6	13	1	61	14	1568
2014	11 to 20 years in current department or agency	21	32	23	8	6	10	1	59	15	780
2014	More than 20 years in current department or agency	29	31	20	5	6	8	1	65	13	429

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	4	96	1271
2018	3 to 10 years in current department or agency	8	92	1258
2018	11 to 20 years in current department or agency	9	91	764
2018	More than 20 years in current department or agency	6	94	280

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	53	57
2018	3 to 10 years in current department or agency	40	95
2018	11 to 20 years in current department or agency	33	63
2018	More than 20 years in current department or agency	35	17

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	70	57
2018	3 to 10 years in current department or agency	76	95
2018	11 to 20 years in current department or agency	82	63
2018	More than 20 years in current department or agency	64	17

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	57
2018	3 to 10 years in current department or agency	0	95

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	5	95
2018	11 to 20 years in current department or agency	9	63

Question 56g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	10	57
2018	3 to 10 years in current department or agency	6	95

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	12	95
2018	11 to 20 years in current department or agency	9	63

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	24	95
2018	11 to 20 years in current department or agency	15	63

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	14	56
2018	3 to 10 years in current department or agency	5	95

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	(%)	Total responses
2018	11 to 20 years in current department or agency	9	63

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	34	56
2018	3 to 10 years in current department or agency	24	95
2018	11 to 20 years in current department or agency	38	63
2018	More than 20 years in current department or agency	26	18

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	28	95
2018	11 to 20 years in current department or agency	31	63

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	56
2018	More than 20 years in current department or agency	0	18

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	8	56
2018	3 to 10 years in current department or agency	8	95
2018	11 to 20 years in current department or agency	7	63
2018	More than 20 years in current department or agency	0	18

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	17	95
2018	11 to 20 years in current department or agency	13	63

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	56
2018	More than 20 years in current department or agency	0	18

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	6	95
2018	11 to 20 years in current department or agency	15	63

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	0	95
2018	More than 20 years in current department or agency	0	18

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	26	95
2018	11 to 20 years in current department or agency	28	63

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	44	95
2018	11 to 20 years in current department or agency	33	63

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	21	95
2018	11 to 20 years in current department or agency	17	63

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	5	95
2018	11 to 20 years in current department or agency	9	63

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	26	95
2018	11 to 20 years in current department or agency	17	63

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	5	95
2018	More than 20 years in current department or agency	0	18

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	11	95
2018	11 to 20 years in current department or agency	9	63

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	8	95
2018	11 to 20 years in current department or agency	15	63

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	11	95
2018	11 to 20 years in current department or agency	10	63

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	42	57
2018	3 to 10 years in current department or agency	37	95
2018	11 to 20 years in current department or agency	43	63
2018	More than 20 years in current department or agency	62	18

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	More than 20 years in current department or agency	0	16

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	25	52
2018	3 to 10 years in current department or agency	10	85

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	More than 20 years in current department or agency	0	16

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	11 to 20 years in current department or agency	0	57
2018	More than 20 years in current department or agency	0	16

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	More than 20 years in current department or agency	0	16

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	18	52
2018	3 to 10 years in current department or agency	5	85

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	6	85
2018	11 to 20 years in current department or agency	14	57

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	21	52
2018	3 to 10 years in current department or agency	21	85
2018	11 to 20 years in current department or agency	27	57
2018	More than 20 years in current department or agency	36	16

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	7	85
2018	11 to 20 years in current department or agency	10	57

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	35	52
2018	3 to 10 years in current department or agency	38	85
2018	11 to 20 years in current department or agency	41	57
2018	More than 20 years in current department or agency	45	16

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	52
2018	More than 20 years in current department or agency	0	16

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	63	85
2018	11 to 20 years in current department or agency	61	57

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	11 to 20 years in current department or agency	9	57
2018	More than 20 years in current department or agency	0	16

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	13	85
2018	11 to 20 years in current department or agency	15	57

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	22	13	20	2	1	35	7	61	5	1271
2018	3 to 10 years in current department or agency	17	19	25	3	4	27	5	52	10	1256
2018	11 to 20 years in current department or agency	14	18	30	5	5	23	5	45	14	765
2018	More than 20 years in current department or agency	17	23	30	3	6	17	4	51	11	278
2017	Less than 3 years in current department or agency	19	12	15	2	1	40	12	64	5	1063
2017	3 to 10 years in current department or agency	16	19	21	4	3	31	7	56	10	1494
2017	11 to 20 years in current department or agency	13	20	27	3	4	28	5	49	10	875
2017	More than 20 years in current department or agency	17	22	27	2	4	24	5	54	8	390
2014	Less than 3 years in current department or agency	19	13	14	1	2	40	11	65	6	637
2014	3 to 10 years in current department or agency	16	15	22	2	4	33	9	52	10	1570
2014	11 to 20 years in current department or agency	12	17	24	3	5	33	5	47	13	777
2014	More than 20 years in current department or agency	20	16	22	5	4	30	3	54	13	429

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	38	25	15	2	1	17	1	78	4	1269
2018	3 to 10 years in current department or agency	27	30	23	4	3	10	1	65	9	1255
2018	11 to 20 years in current department or agency	24	31	25	6	5	8	1	61	12	764
2018	More than 20 years in current department or agency	24	35	24	4	6	7	1	64	11	279
2017	Less than 3 years in current department or agency	34	26	13	1	1	20	4	79	3	1063
2017	3 to 10 years in current department or agency	28	31	19	4	3	14	1	69	8	1490
2017	11 to 20 years in current department or agency	22	36	22	4	3	10	2	66	9	873
2017	More than 20 years in current department or agency	28	34	22	4	3	9	2	68	8	390
2014	Less than 3 years in current department or agency	36	25	13	1	2	19	4	79	3	638
2014	3 to 10 years in current department or agency	25	29	21	3	3	17	2	67	8	1568
2014	11 to 20 years in current department or agency	23	32	23	4	3	13	2	64	9	777
2014	More than 20 years in current department or agency	30	24	21	5	3	17	1	65	9	429

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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	20	25	23	13	18	0	1	46	31	1272
2018	3 to 10 years in current department or agency	20	24	23	15	17	0	1	44	33	1258
2018	11 to 20 years in current department or agency	22	26	22	13	15	0	2	49	28	762
2018	More than 20 years in current department or agency	28	23	21	13	13	0	1	52	26	282
2017	Less than 3 years in current department or agency	23	26	19	13	15	0	3	51	29	1063
2017	3 to 10 years in current department or agency	28	27	20	11	11	1	2	57	22	1489
2017	11 to 20 years in current department or agency	31	28	18	12	9	0	2	60	22	872
2017	More than 20 years in current department or agency	33	25	21	9	10	0	2	60	19	382

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	23	32	26	13	5	0	1	56	18	1271
2018	3 to 10 years in current department or agency	13	26	28	19	13	0	0	39	32	1259
2018	11 to 20 years in current department or agency	10	24	30	18	16	0	1	35	35	768
2018	More than 20 years in current department or agency	11	28	31	14	15	0	0	39	30	281
2017	Less than 3 years in current department or agency	25	31	24	12	5	1	2	57	18	1060
2017	3 to 10 years in current department or agency	15	26	27	17	13	0	1	42	30	1491
2017	11 to 20 years in current department or agency	11	27	27	19	15	0	1	39	34	873
2017	More than 20 years in current department or agency	15	27	27	20	11	0	1	42	31	388

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	33	31	21	9	4	1	1	65	13	1265
2018	3 to 10 years in current department or agency	19	32	27	13	8	0	1	52	21	1255
2018	11 to 20 years in current department or agency	14	30	28	15	11	0	2	45	27	763
2018	More than 20 years in current department or agency	13	31	27	17	10	0	0	45	28	281
2017	Less than 3 years in current department or agency	35	26	19	11	5	1	2	64	16	1060
2017	3 to 10 years in current department or agency	22	32	22	15	8	0	1	54	23	1485
2017	11 to 20 years in current department or agency	14	34	26	14	10	0	1	49	25	874
2017	More than 20 years in current department or agency	16	31	28	14	9	1	1	49	23	387

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	28	27	22	13	8	1	2	56	21	1270
2018	3 to 10 years in current department or agency	17	25	24	18	14	0	1	43	32	1254
2018	11 to 20 years in current department or agency	12	26	25	17	18	1	1	39	35	765
2018	More than 20 years in current department or agency	13	29	24	21	12	0	1	43	33	279
2017	Less than 3 years in current department or agency	30	23	20	14	9	2	3	55	24	1062
2017	3 to 10 years in current department or agency	17	24	22	18	17	1	1	42	36	1486
2017	11 to 20 years in current department or agency	13	22	23	21	19	0	1	36	41	876
2017	More than 20 years in current department or agency	16	25	22	21	13	1	2	43	35	388

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	55	22	11	4	2	1	4	82	6	1268
2018	3 to 10 years in current department or agency	43	30	13	6	3	0	5	77	10	1253
2018	11 to 20 years in current department or agency	36	30	19	5	5	0	5	69	11	763
2018	More than 20 years in current department or agency	38	27	16	8	2	0	8	71	11	279
2017	Less than 3 years in current department or agency	49	25	9	5	3	1	8	82	8	1058
2017	3 to 10 years in current department or agency	44	28	13	5	4	0	7	77	10	1484
2017	11 to 20 years in current department or agency	40	30	13	5	4	1	7	75	10	871
2017	More than 20 years in current department or agency	36	29	16	5	3	1	10	72	10	387

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	40	27	19	7	6	0	1	68	13	1271
2018	3 to 10 years in current department or agency	30	30	21	11	7	0	0	60	19	1257
2018	11 to 20 years in current department or agency	24	31	24	13	8	0	1	56	21	766
2018	More than 20 years in current department or agency	30	34	20	8	8	0	1	64	15	282
2017	Less than 3 years in current department or agency	37	30	16	10	5	1	1	68	15	1059
2017	3 to 10 years in current department or agency	31	31	20	11	6	0	1	62	17	1488
2017	11 to 20 years in current department or agency	26	32	21	13	7	0	1	58	20	875
2017	More than 20 years in current department or agency	27	35	22	8	5	0	1	64	14	388

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	31	37	18	7	3	2	2	70	10	1267
2018	3 to 10 years in current department or agency	23	34	26	10	5	0	1	58	15	1255
2018	11 to 20 years in current department or agency	17	39	23	13	7	1	1	56	20	765
2018	More than 20 years in current department or agency	20	37	26	9	6	1	1	58	16	281
2017	Less than 3 years in current department or agency	36	34	16	7	3	1	2	73	10	1057
2017	3 to 10 years in current department or agency	26	35	22	11	5	1	1	62	16	1486
2017	11 to 20 years in current department or agency	21	33	24	13	7	1	1	55	20	874
2017	More than 20 years in current department or agency	24	35	23	13	4	0	1	60	17	387

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	28	35	21	10	3	1	1	65	14	1270
2018	3 to 10 years in current department or agency	18	32	26	16	7	1	1	51	23	1256
2018	11 to 20 years in current department or agency	12	32	29	16	10	0	1	45	26	765
2018	More than 20 years in current department or agency	13	36	26	14	10	0	1	50	24	282
2017	Less than 3 years in current department or agency	32	32	19	9	4	2	2	67	14	1057
2017	3 to 10 years in current department or agency	18	34	25	14	8	0	1	53	22	1487
2017	11 to 20 years in current department or agency	13	29	27	18	11	1	1	43	30	874
2017	More than 20 years in current department or agency	17	33	26	15	7	0	1	51	22	387

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	30	32	21	11	5	1	1	62	16	1267
2018	3 to 10 years in current department or agency	21	34	22	14	7	0	1	55	22	1251
2018	11 to 20 years in current department or agency	17	36	24	13	9	0	1	54	22	764
2018	More than 20 years in current department or agency	20	36	21	14	9	0	0	56	23	282
2017	Less than 3 years in current department or agency	31	33	18	10	6	1	2	65	16	1059
2017	3 to 10 years in current department or agency	23	34	22	12	7	1	1	58	20	1489
2017	11 to 20 years in current department or agency	19	33	24	12	11	0	1	52	24	875
2017	More than 20 years in current department or agency	26	32	20	13	6	1	2	60	20	387

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	30	31	23	10	4	1	1	63	14	1267
2018	3 to 10 years in current department or agency	25	31	23	12	8	0	1	56	21	1250
2018	11 to 20 years in current department or agency	19	30	25	17	9	0	1	49	26	757
2018	More than 20 years in current department or agency	18	32	25	13	11	0	0	50	24	282
2017	Less than 3 years in current department or agency	31	34	19	9	4	1	2	67	14	1057
2017	3 to 10 years in current department or agency	25	34	21	11	6	1	1	60	18	1487
2017	11 to 20 years in current department or agency	20	30	26	14	7	0	2	51	22	874
2017	More than 20 years in current department or agency	26	33	20	11	9	0	2	60	20	385

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	58	21	11	5	2	1	2	81	7	1260
2018	3 to 10 years in current department or agency	50	27	13	4	4	0	2	78	9	1246
2018	11 to 20 years in current department or agency	47	28	14	4	3	0	3	78	8	762
2018	More than 20 years in current department or agency	49	32	10	3	3	0	2	83	7	280
2017	Less than 3 years in current department or agency	58	23	10	5	2	0	2	82	7	1063
2017	3 to 10 years in current department or agency	52	26	12	5	3	0	2	79	9	1487
2017	11 to 20 years in current department or agency	51	27	12	5	4	0	1	79	9	875
2017	More than 20 years in current department or agency	55	21	13	4	4	0	3	79	8	389

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	70	16	6	2	1	1	5	90	4	1262
2018	3 to 10 years in current department or agency	69	15	5	3	2	1	5	89	6	1250
2018	11 to 20 years in current department or agency	64	17	8	4	2	1	5	86	6	762
2018	More than 20 years in current department or agency	66	18	7	1	3	0	4	88	4	282

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	75	11	4	3	2	1	3	90	6	1266
2018	3 to 10 years in current department or agency	67	15	7	3	4	1	2	85	7	1249
2018	11 to 20 years in current department or agency	60	18	9	5	4	1	3	82	9	765
2018	More than 20 years in current department or agency	64	18	7	3	5	1	3	85	8	280
2017	Less than 3 years in current department or agency	77	9	5	2	2	0	4	91	4	1061
2017	3 to 10 years in current department or agency	69	14	7	4	3	1	2	86	7	1489
2017	11 to 20 years in current department or agency	64	16	7	5	5	1	2	82	10	874
2017	More than 20 years in current department or agency	69	15	8	3	2	1	2	87	5	388

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	61	23	9	3	2	1	1	85	6	1269
2018	3 to 10 years in current department or agency	51	30	10	4	3	0	1	81	8	1258
2018	11 to 20 years in current department or agency	48	28	15	4	3	0	1	77	8	769
2018	More than 20 years in current department or agency	50	33	11	3	3	0	1	83	6	283
2017	Less than 3 years in current department or agency	66	20	6	3	2	0	3	88	5	1061
2017	3 to 10 years in current department or agency	52	30	11	4	2	0	1	83	6	1485
2017	11 to 20 years in current department or agency	48	32	11	5	3	0	1	81	8	874
2017	More than 20 years in current department or agency	56	27	10	3	2	0	2	85	4	388

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	67	15	8	4	3	1	1	84	8	1264
2018	3 to 10 years in current department or agency	53	23	13	6	5	0	1	76	11	1253
2018	11 to 20 years in current department or agency	47	24	14	6	7	0	1	73	13	765
2018	More than 20 years in current department or agency	47	29	12	7	4	0	1	77	11	283
2017	Less than 3 years in current department or agency	71	13	5	4	3	0	3	88	7	1060
2017	3 to 10 years in current department or agency	59	21	10	5	4	0	1	81	9	1488
2017	11 to 20 years in current department or agency	51	26	10	6	6	0	1	78	12	875
2017	More than 20 years in current department or agency	57	22	9	6	5	0	2	80	11	388

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	58	6	4	1	1	1	30	91	3	1257
2018	3 to 10 years in current department or agency	51	14	6	2	1	0	27	88	4	1251
2018	11 to 20 years in current department or agency	46	16	8	1	1	0	27	85	4	760
2018	More than 20 years in current department or agency	42	19	8	3	2	0	27	83	6	281
2017	Less than 3 years in current department or agency	61	8	2	1	1	0	26	94	3	1062
2017	3 to 10 years in current department or agency	52	13	6	2	1	0	26	88	5	1485
2017	11 to 20 years in current department or agency	48	16	7	2	1	0	25	86	5	873
2017	More than 20 years in current department or agency	47	15	6	2	1	0	27	86	5	389

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	67	17	6	2	1	1	6	90	3	1265
2018	3 to 10 years in current department or agency	58	23	11	2	2	0	5	85	4	1249
2018	11 to 20 years in current department or agency	54	26	11	3	2	0	5	84	5	765
2018	More than 20 years in current department or agency	57	29	6	1	3	0	5	90	4	280
2017	Less than 3 years in current department or agency	70	14	6	2	1	1	7	91	3	1057
2017	3 to 10 years in current department or agency	61	22	8	3	1	0	5	87	4	1481
2017	11 to 20 years in current department or agency	59	24	7	2	1	1	6	89	3	871
2017	More than 20 years in current department or agency	60	23	7	3	1	1	6	89	4	385

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	65	15	7	4	6	1	3	82	10	1268
2018	3 to 10 years in current department or agency	73	16	5	2	1	0	3	92	3	1254
2018	11 to 20 years in current department or agency	66	19	6	2	2	1	3	89	4	768
2018	More than 20 years in current department or agency	76	14	4	1	0	0	3	94	2	281
2017	Less than 3 years in current department or agency	64	14	8	5	4	0	4	82	9	1061
2017	3 to 10 years in current department or agency	71	17	5	2	1	1	3	92	3	1486
2017	11 to 20 years in current department or agency	68	18	6	2	2	1	4	90	4	875
2017	More than 20 years in current department or agency	73	16	2	2	1	1	5	95	3	388

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	50	29	12	5	2	0	2	81	7	1267
2018	3 to 10 years in current department or agency	46	32	15	3	2	0	2	79	6	1252
2018	11 to 20 years in current department or agency	46	32	13	4	2	0	3	80	6	769
2018	More than 20 years in current department or agency	49	34	8	4	2	0	3	86	6	281
2017	Less than 3 years in current department or agency	54	27	11	3	2	0	3	84	5	1061
2017	3 to 10 years in current department or agency	50	30	13	3	2	1	1	82	5	1487
2017	11 to 20 years in current department or agency	53	29	11	3	2	0	2	84	5	872
2017	More than 20 years in current department or agency	52	29	12	3	1	1	3	83	4	390

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	18	38	34	7	2	0	0	57	9	1273
2018	3 to 10 years in current department or agency	11	34	36	15	4	0	0	45	19	1262
2018	11 to 20 years in current department or agency	9	28	41	15	7	0	0	37	22	766
2018	More than 20 years in current department or agency	13	27	45	8	7	0	0	40	15	283
2017	Less than 3 years in current department or agency	17	43	31	6	2	0	1	60	9	1064
2017	3 to 10 years in current department or agency	10	32	38	14	6	0	0	42	19	1495
2017	11 to 20 years in current department or agency	8	25	43	16	6	1	0	34	22	875
2017	More than 20 years in current department or agency	10	27	43	16	3	0	0	38	19	389

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	6	14	34	29	17	0	0	46	19	1268
2018	3 to 10 years in current department or agency	9	20	39	22	10	0	0	31	29	1250
2018	11 to 20 years in current department or agency	11	22	42	20	5	0	0	25	33	760
2018	More than 20 years in current department or agency	10	21	41	21	7	0	0	28	30	280
2017	Less than 3 years in current department or agency	4	11	34	30	20	1	1	50	16	1059
2017	3 to 10 years in current department or agency	9	19	41	22	9	0	0	32	27	1493
2017	11 to 20 years in current department or agency	8	23	43	19	6	0	1	25	31	871
2017	More than 20 years in current department or agency	6	23	44	20	8	0	0	27	29	387

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	25	38	19	7	3	7	0	68	12	1271
2018	3 to 10 years in current department or agency	22	39	22	9	5	3	0	64	14	1256
2018	11 to 20 years in current department or agency	25	39	20	9	5	1	0	65	14	762
2018	More than 20 years in current department or agency	20	40	24	10	4	2	0	62	14	281
2017	Less than 3 years in current department or agency	18	28	20	10	6	17	1	57	19	1061
2017	3 to 10 years in current department or agency	16	34	22	13	8	6	0	54	23	1495
2017	11 to 20 years in current department or agency	12	39	24	11	8	5	0	55	20	874
2017	More than 20 years in current department or agency	20	35	23	10	7	6	0	58	18	389

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	30	37	17	7	4	4	71	11	1272
2018	3 to 10 years in current department or agency	20	37	21	13	7	1	58	21	1257
2018	11 to 20 years in current department or agency	19	35	19	14	11	1	55	25	768
2018	More than 20 years in current department or agency	17	39	20	13	10	1	57	23	279
2017	Less than 3 years in current department or agency	24	41	17	9	4	5	68	14	1063
2017	3 to 10 years in current department or agency	15	39	20	15	9	2	55	24	1491
2017	11 to 20 years in current department or agency	13	36	21	17	11	2	50	29	870
2017	More than 20 years in current department or agency	16	41	21	14	7	2	58	21	388

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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	30	22	18	12	13	3	1	32	68	1269
2018	3 to 10 years in current department or agency	26	27	22	11	11	1	1	26	74	1262
2018	11 to 20 years in current department or agency	29	29	21	10	9	2	1	30	70	768
2018	More than 20 years in current department or agency	41	27	16	8	7	1	0	42	58	282
2017	Less than 3 years in current department or agency	30	22	19	12	9	6	3	32	68	1062
2017	3 to 10 years in current department or agency	36	28	17	8	6	5	0	38	62	1495
2017	11 to 20 years in current department or agency	39	29	17	7	3	5	1	41	59	876
2017	More than 20 years in current department or agency	49	24	14	6	5	3	0	50	50	390

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	27	856
2018	3 to 10 years in current department or agency	10	910
2018	11 to 20 years in current department or agency	8	526
2018	More than 20 years in current department or agency	7	165
2017	Less than 3 years in current department or agency	26	661
2017	3 to 10 years in current department or agency	9	862
2017	11 to 20 years in current department or agency	4	478
2017	More than 20 years in current department or agency	7	185

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	41	856
2018	3 to 10 years in current department or agency	30	910
2018	11 to 20 years in current department or agency	26	526
2018	More than 20 years in current department or agency	26	165
2017	Less than 3 years in current department or agency	35	661
2017	3 to 10 years in current department or agency	19	862
2017	11 to 20 years in current department or agency	14	478
2017	More than 20 years in current department or agency	18	185

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	22	856
2018	3 to 10 years in current department or agency	16	910
2018	11 to 20 years in current department or agency	17	526
2018	More than 20 years in current department or agency	11	165
2017	Less than 3 years in current department or agency	17	661
2017	3 to 10 years in current department or agency	6	862
2017	11 to 20 years in current department or agency	6	478
2017	More than 20 years in current department or agency	4	185

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	42	856
2018	3 to 10 years in current department or agency	69	910
2018	11 to 20 years in current department or agency	66	526
2018	More than 20 years in current department or agency	67	165
2017	Less than 3 years in current department or agency	45	661
2017	3 to 10 years in current department or agency	66	862
2017	11 to 20 years in current department or agency	62	478
2017	More than 20 years in current department or agency	58	185

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	4	856
2018	3 to 10 years in current department or agency	6	910
2018	11 to 20 years in current department or agency	4	526
2018	More than 20 years in current department or agency	3	165
2017	Less than 3 years in current department or agency	5	661
2017	3 to 10 years in current department or agency	6	862
2017	11 to 20 years in current department or agency	5	478
2017	More than 20 years in current department or agency	2	185

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	28	856
2018	3 to 10 years in current department or agency	31	910
2018	11 to 20 years in current department or agency	31	526
2018	More than 20 years in current department or agency	34	165

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	35	856
2018	3 to 10 years in current department or agency	22	910
2018	11 to 20 years in current department or agency	22	526
2018	More than 20 years in current department or agency	24	166
2017	Less than 3 years in current department or agency	34	661
2017	3 to 10 years in current department or agency	27	862
2017	11 to 20 years in current department or agency	38	478
2017	More than 20 years in current department or agency	36	185

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	Less than 3 years in current department or agency	7	44	17	11	5	17	808
2018	3 to 10 years in current department or agency	13	43	16	10	4	15	865
2018	11 to 20 years in current department or agency	15	41	16	10	3	14	498
2018	More than 20 years in current department or agency	18	44	15	6	2	15	147
2017	Less than 3 years in current department or agency	10	50	18	8	4	11	641
2017	3 to 10 years in current department or agency	15	57	16	5	2	6	844
2017	11 to 20 years in current department or agency	24	51	13	6	2	4	469
2017	More than 20 years in current department or agency	23	50	14	8	1	5	183

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	28	72	851
2018	3 to 10 years in current department or agency	25	75	907
2018	11 to 20 years in current department or agency	24	76	518
2018	More than 20 years in current department or agency	32	68	164

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	11	18	16	18	28	3	6	32	50	853
2018	3 to 10 years in current department or agency	5	15	20	19	31	1	8	23	55	907
2018	11 to 20 years in current department or agency	5	14	20	18	30	2	10	22	55	525
2018	More than 20 years in current department or agency	6	20	16	18	28	1	10	30	52	164
2017	Less than 3 years in current department or agency	13	20	17	16	19	3	12	39	41	662
2017	3 to 10 years in current department or agency	6	18	18	19	23	2	13	29	50	869
2017	11 to 20 years in current department or agency	6	19	23	13	22	3	15	30	42	484
2017	More than 20 years in current department or agency	7	21	23	9	21	2	16	34	38	186

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	5	12	15	18	42	2	7	18	65	853
2018	3 to 10 years in current department or agency	3	9	16	17	42	3	10	14	67	904
2018	11 to 20 years in current department or agency	4	8	17	19	39	2	12	14	67	523
2018	More than 20 years in current department or agency	4	15	19	13	36	3	10	22	57	166
2017	Less than 3 years in current department or agency	5	11	13	17	38	4	12	19	66	663
2017	3 to 10 years in current department or agency	3	11	16	16	34	3	17	18	62	869
2017	11 to 20 years in current department or agency	3	12	20	16	28	3	18	19	55	485
2017	More than 20 years in current department or agency	5	11	20	14	25	4	21	22	52	187

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	39	16	15	10	10	2	8	62	22	1270
2018	3 to 10 years in current department or agency	42	16	14	9	10	1	7	63	22	1258
2018	11 to 20 years in current department or agency	44	14	13	8	11	1	9	64	21	765
2018	More than 20 years in current department or agency	47	15	11	12	9	0	7	67	22	282

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results for Transport Canada by Question 81. In total, how many years have you been working in your current department or agency?

Survey Themes

My Job

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 4. I have support at work to balance my work and personal life.

Question 5. I get a sense of satisfaction from my work.

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 14. Overall, I like my job.

Question 15. I can complete my assigned workload during my regular working hours.

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 25. My immediate supervisor seems to care about me as a person.

Question 26. I am satisfied with the quality of supervision I receive.

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 49g. From whom did you experience harassment on the job? Other

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment