2018 Public Service Employee Survey Results for Transport Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - IS

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 21 41 19 14 4 0 1 63 19 97
2018 IS-02 8 46 8 31 0 0 8 58 33 13
2018 IS-03 15 35 25 20 5 0 0 50 25 20
2018 IS-04 19 42 19 15 4 0 0 62 19 26
2018 IS-05 25 42 25 4 4 0 0 67 8 24
2018 IS-06 42 33 8 8 8 0 0 75 17 12
2017 IS 29 39 10 14 3 1 3 71 18 95
2017 IS-02 23 43 7 13 0 0 13 77 16 14
2017 IS-03 32 45 14 0 5 0 5 81 5 22
2017 IS-04 33 31 7 17 8 4 0 67 26 28
2017 IS-05 32 25 22 22 0 0 0 57 22 19
2017 IS-06 19 65 0 16 0 0 0 84 16 12
2014 IS 37 42 9 7 2 1 2 82 9 101
2014 IS-02 21 36 28 14 0 0 0 57 14 14
2014 IS-03 48 25 12 4 0 4 8 82 5 25
2014 IS-04 35 46 8 8 4 0 0 81 12 26
2014 IS-05 42 46 0 8 4 0 0 88 13 24
2014 IS-06 36 64 0 0 0 0 0 100 0 11
2011 IS 46 38 6 4 4 0 1 85 9 136
2011 IS-02 63 19 0 13 0 0 6 87 13 16
2011 IS-03 42 37 13 3 5 0 0 79 8 38
2011 IS-04 48 40 5 3 5 0 0 88 8 40
2011 IS-05 32 54 0 7 7 0 0 86 14 28
2011 IS-06 64 29 7 0 0 0 0 93 0 14
2008 IS 34 50 7 5 2 1 0 85 7 111
2008 IS-02 29 41 12 12 6 0 0 71 18 17
2008 IS-03 48 48 4 0 0 0 0 96 0 27
2008 IS-04 28 61 8 3 0 0 0 89 3 36
2008 IS-05 8 58 8 17 8 0 0 67 25 12
2008 IS-06 47 33 7 7 0 7 0 86 7 15

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 55 34 2 6 3 0 0 89 9 97
2018 IS-02 46 31 8 8 8 0 0 77 15 13
2018 IS-03 35 60 0 5 0 0 0 95 5 20
2018 IS-04 65 23 0 8 4 0 0 88 12 26
2018 IS-05 63 29 0 4 4 0 0 92 8 24
2018 IS-06 58 33 8 0 0 0 0 92 0 12
2017 IS 51 34 10 3 2 0 0 85 5 95
2017 IS-02 30 50 13 7 0 0 0 80 7 14
2017 IS-03 41 41 9 0 9 0 0 82 9 22
2017 IS-04 68 21 7 3 0 0 0 90 3 28
2017 IS-05 55 25 15 5 0 0 0 80 5 19
2017 IS-06 49 43 8 0 0 0 0 92 0 12
2014 IS 39 48 8 3 2 0 0 87 5 101
2014 IS-02 22 50 14 7 7 0 0 72 14 14
2014 IS-03 44 48 4 0 4 0 0 92 4 25
2014 IS-04 54 38 8 0 0 0 0 92 0 26
2014 IS-05 33 54 8 4 0 0 0 88 4 24
2014 IS-06 27 64 0 9 0 0 0 91 9 11
2011 IS 53 36 4 7 1 0 0 89 7 136
2011 IS-02 50 31 13 6 0 0 0 81 6 16
2011 IS-03 47 42 5 3 3 0 0 89 5 38
2011 IS-04 58 35 0 8 0 0 0 93 8 40
2011 IS-05 61 21 4 14 0 0 0 82 14 28
2011 IS-06 43 57 0 0 0 0 0 100 0 14
2008 IS 49 41 5 5 1 0 0 90 5 111
2008 IS-02 41 47 0 12 0 0 0 88 12 17
2008 IS-03 44 48 4 0 4 0 0 93 4 27
2008 IS-04 53 39 6 3 0 0 0 92 3 36
2008 IS-05 50 33 0 17 0 0 0 83 17 12
2008 IS-06 53 33 13 0 0 0 0 87 0 15

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 63 31 1 3 2 0 0 94 5 96
2018 IS-02 69 15 0 8 8 0 0 85 15 13
2018 IS-03 45 55 0 0 0 0 0 100 0 20
2018 IS-04 73 19 0 4 4 0 0 92 8 26
2018 IS-05 57 35 4 4 0 0 0 91 4 23
2018 IS-06 67 33 0 0 0 0 0 100 0 12
2017 IS 62 31 5 1 1 0 0 93 2 95
2017 IS-02 43 57 0 0 0 0 0 100 0 14
2017 IS-03 59 36 0 0 5 0 0 95 5 22
2017 IS-04 72 21 3 3 0 0 0 93 3 28
2017 IS-05 60 25 15 0 0 0 0 85 0 19
2017 IS-06 68 24 8 0 0 0 0 92 0 12
2014 IS 51 38 7 4 0 0 0 89 4 101
2014 IS-02 36 50 7 7 0 0 0 86 7 14
2014 IS-03 48 44 4 4 0 0 0 92 4 25
2014 IS-04 65 27 8 0 0 0 0 92 0 26
2014 IS-05 46 42 4 8 0 0 0 88 8 24
2014 IS-06 64 27 9 0 0 0 0 91 0 11
2011 IS 62 33 1 2 1 0 0 95 4 135
2011 IS-02 69 25 0 6 0 0 0 94 6 16
2011 IS-03 53 39 3 3 3 0 0 92 5 38
2011 IS-04 72 26 0 3 0 0 0 97 3 39
2011 IS-05 61 36 0 0 4 0 0 96 4 28
2011 IS-06 57 36 7 0 0 0 0 93 0 14
2008 IS 59 35 3 3 1 0 0 94 4 111
2008 IS-02 53 29 0 12 6 0 0 82 18 17
2008 IS-03 70 26 4 0 0 0 0 96 0 27
2008 IS-04 58 42 0 0 0 0 0 100 0 36
2008 IS-05 58 33 8 0 0 0 0 92 0 12
2008 IS-06 53 40 7 0 0 0 0 93 0 15

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 41 41 6 7 4 0 0 82 11 97
2018 IS-02 38 46 8 8 0 0 0 85 8 13
2018 IS-03 50 45 0 5 0 0 0 95 5 20
2018 IS-04 46 38 12 4 0 0 0 85 4 26
2018 IS-05 38 33 8 8 13 0 0 71 21 24
2018 IS-06 25 50 0 17 8 0 0 75 25 12
2017 IS 43 33 13 8 3 0 0 75 11 95
2017 IS-02 57 43 0 0 0 0 0 100 0 14
2017 IS-03 45 41 14 0 0 0 0 86 0 22
2017 IS-04 44 29 21 3 3 0 0 73 7 28
2017 IS-05 32 27 15 16 10 0 0 58 27 19
2017 IS-06 35 24 8 32 0 0 0 59 32 12
2014 IS 31 41 8 10 9 1 0 73 19 100
2014 IS-02 21 50 7 14 7 0 0 72 21 14
2014 IS-03 45 42 4 0 4 4 0 91 4 24
2014 IS-04 27 42 8 12 12 0 0 69 23 26
2014 IS-05 33 33 8 13 13 0 0 67 25 24
2014 IS-06 18 36 18 18 9 0 0 55 27 11
2011 IS 49 34 9 4 4 0 1 83 8 136
2011 IS-02 56 19 6 13 0 0 6 80 13 16
2011 IS-03 50 37 11 3 0 0 0 87 3 38
2011 IS-04 53 30 5 8 5 0 0 83 13 40
2011 IS-05 39 46 4 0 11 0 0 86 11 28
2011 IS-06 43 29 29 0 0 0 0 71 0 14

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 41 42 6 7 3 0 0 84 10 97
2018 IS-02 31 31 15 15 8 0 0 62 23 13
2018 IS-03 30 55 5 10 0 0 0 85 10 20
2018 IS-04 54 31 4 8 4 0 0 85 12 26
2018 IS-05 46 42 4 4 4 0 0 88 8 24
2018 IS-06 42 50 8 0 0 0 0 92 0 12
2017 IS 32 50 8 5 4 1 0 82 9 95
2017 IS-02 13 60 13 7 7 0 0 73 13 14
2017 IS-03 23 59 9 5 5 0 0 82 9 22
2017 IS-04 47 43 3 7 0 0 0 90 7 28
2017 IS-05 25 48 10 0 10 7 0 78 11 19
2017 IS-06 43 41 8 8 0 0 0 84 8 12
2014 IS 31 44 14 7 5 0 0 74 12 101
2014 IS-02 21 43 14 7 14 0 0 65 21 14
2014 IS-03 40 33 12 16 0 0 0 72 16 25
2014 IS-04 35 35 19 4 8 0 0 69 12 26
2014 IS-05 21 67 8 4 0 0 0 88 4 24
2014 IS-06 36 45 9 0 9 0 0 82 9 11
2011 IS 40 40 12 4 4 0 0 80 8 136
2011 IS-02 44 31 19 0 6 0 0 75 6 16
2011 IS-03 37 42 11 5 5 0 0 79 11 38
2011 IS-04 53 33 10 5 0 0 0 85 5 40
2011 IS-05 32 43 14 0 11 0 0 75 11 28
2011 IS-06 29 57 7 7 0 0 0 86 7 14
2008 IS 39 44 7 6 4 0 0 83 10 111
2008 IS-02 35 47 6 6 6 0 0 82 12 17
2008 IS-03 37 41 11 7 4 0 0 78 11 27
2008 IS-04 36 56 3 6 0 0 0 92 6 36
2008 IS-05 50 25 0 17 8 0 0 75 25 12
2008 IS-06 47 33 20 0 0 0 0 80 0 15

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 29 49 9 7 5 0 0 78 13 96
2018 IS-02 23 38 15 15 8 0 0 62 23 13
2018 IS-03 30 50 10 0 10 0 0 80 10 20
2018 IS-04 32 52 8 8 0 0 0 84 8 25
2018 IS-05 25 58 4 4 8 0 0 83 13 24
2018 IS-06 42 33 17 8 0 0 0 75 8 12
2017 IS 29 42 14 10 3 1 0 72 14 95
2017 IS-02 20 66 7 7 0 0 0 87 7 14
2017 IS-03 27 45 14 9 5 0 0 73 14 22
2017 IS-04 40 28 17 15 0 0 0 68 15 28
2017 IS-05 27 32 20 10 5 7 0 62 16 19
2017 IS-06 16 59 8 8 8 0 0 76 16 12
2014 IS 25 36 16 14 9 1 0 61 23 101
2014 IS-02 14 43 21 7 14 0 0 57 21 14
2014 IS-03 36 33 8 8 12 4 0 71 21 25
2014 IS-04 27 27 15 19 12 0 0 54 31 26
2014 IS-05 17 46 17 17 4 0 0 63 21 24
2014 IS-06 27 36 18 18 0 0 0 64 18 11
2011 IS 32 39 14 7 7 0 0 71 15 135
2011 IS-02 33 53 0 7 7 0 0 87 13 15
2011 IS-03 34 37 18 5 5 0 0 71 11 38
2011 IS-04 35 33 15 10 8 0 0 68 18 40
2011 IS-05 25 43 11 11 11 0 0 68 21 28
2011 IS-06 29 43 21 0 7 0 0 71 7 14

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 32 45 12 7 3 0 0 77 10 97
2018 IS-02 23 38 15 15 8 0 0 62 23 13
2018 IS-03 35 50 10 0 5 0 0 85 5 20
2018 IS-04 27 50 12 8 4 0 0 77 12 26
2018 IS-05 33 42 17 8 0 0 0 75 8 24
2018 IS-06 50 33 8 8 0 0 0 83 8 12
2017 IS 37 46 8 7 0 1 0 84 7 95
2017 IS-02 30 63 7 0 0 0 0 93 0 14
2017 IS-03 50 45 5 0 0 0 0 95 0 22
2017 IS-04 33 45 11 10 0 0 0 79 10 28
2017 IS-05 32 32 10 20 0 7 0 68 22 19
2017 IS-06 41 51 8 0 0 0 0 92 0 12

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 43 47 6 3 0 0 0 91 3 97
2018 IS-02 31 62 8 0 0 0 0 92 0 13
2018 IS-03 35 45 10 10 0 0 0 80 10 20
2018 IS-04 42 46 8 4 0 0 0 88 4 26
2018 IS-05 46 50 4 0 0 0 0 96 0 24
2018 IS-06 67 33 0 0 0 0 0 100 0 12
2017 IS 48 39 7 3 1 1 0 88 4 95
2017 IS-02 27 53 13 7 0 0 0 80 7 14
2017 IS-03 55 36 5 0 5 0 0 91 5 22
2017 IS-04 54 32 10 4 0 0 0 86 4 28
2017 IS-05 37 45 7 5 0 7 0 88 5 19
2017 IS-06 68 32 0 0 0 0 0 100 0 12
2014 IS 50 30 15 5 0 0 0 80 5 100
2014 IS-02 21 29 28 21 0 0 0 50 21 14
2014 IS-03 50 21 25 4 0 0 0 71 4 24
2014 IS-04 62 27 8 4 0 0 0 88 4 26
2014 IS-05 50 42 8 0 0 0 0 92 0 24
2014 IS-06 64 27 9 0 0 0 0 91 0 11
2011 IS 39 46 7 5 1 1 0 86 7 135
2011 IS-02 40 40 0 7 7 7 0 86 14 15
2011 IS-03 37 53 11 0 0 0 0 89 0 38
2011 IS-04 50 38 5 8 0 0 0 88 8 40
2011 IS-05 32 43 7 11 4 4 0 78 15 28
2011 IS-06 29 64 7 0 0 0 0 93 0 14
2008 IS 45 43 7 4 1 0 0 88 5 111
2008 IS-02 59 35 0 6 0 0 0 94 6 17
2008 IS-03 52 33 11 4 0 0 0 85 4 27
2008 IS-04 39 47 8 6 0 0 0 86 6 36
2008 IS-05 42 58 0 0 0 0 0 100 0 12
2008 IS-06 40 47 13 0 0 0 0 87 0 15

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 28 49 10 11 1 0 0 77 13 96
2018 IS-02 15 38 31 15 0 0 0 54 15 13
2018 IS-03 16 53 11 21 0 0 0 68 21 19
2018 IS-04 35 54 8 4 0 0 0 88 4 26
2018 IS-05 38 46 0 13 4 0 0 83 17 24
2018 IS-06 33 42 17 8 0 0 0 75 8 12
2017 IS 31 44 16 7 1 1 0 76 8 95
2017 IS-02 30 57 7 7 0 0 0 87 7 14
2017 IS-03 27 50 18 5 0 0 0 77 5 22
2017 IS-04 40 27 26 7 0 0 0 68 7 28
2017 IS-05 25 38 15 10 5 7 0 68 16 19
2017 IS-06 24 68 0 8 0 0 0 92 8 12

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 51 31 13 4 1 0 0 82 5 94
2018 IS-02 38 15 31 15 0 0 0 54 15 13
2018 IS-03 37 42 11 11 0 0 0 79 11 19
2018 IS-04 52 36 12 0 0 0 0 88 0 25
2018 IS-05 57 30 9 0 4 0 0 87 4 23
2018 IS-06 75 17 8 0 0 0 0 92 0 12
2017 IS 50 37 7 3 1 1 0 88 4 95
2017 IS-02 50 30 13 7 0 0 0 80 7 14
2017 IS-03 45 45 5 5 0 0 0 91 5 22
2017 IS-04 54 43 3 0 0 0 0 97 0 28
2017 IS-05 40 27 17 5 5 7 0 71 11 19
2017 IS-06 68 32 0 0 0 0 0 100 0 12
2014 IS 59 25 13 3 0 0 0 84 3 100
2014 IS-02 43 28 14 14 0 0 0 72 14 14
2014 IS-03 64 16 16 4 0 0 0 80 4 25
2014 IS-04 68 20 12 0 0 0 0 88 0 25
2014 IS-05 50 38 13 0 0 0 0 88 0 24
2014 IS-06 73 18 9 0 0 0 0 91 0 11
2011 IS 54 38 5 2 1 0 0 92 3 136
2011 IS-02 56 31 6 6 0 0 0 88 6 16
2011 IS-03 47 45 5 0 3 0 0 92 3 38
2011 IS-04 65 28 8 0 0 0 0 93 0 40
2011 IS-05 54 36 4 7 0 0 0 89 7 28
2011 IS-06 43 57 0 0 0 0 0 100 0 14

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 28 45 10 15 1 0 0 73 16 97
2018 IS-02 15 38 15 31 0 0 0 54 31 13
2018 IS-03 10 55 10 25 0 0 0 65 25 20
2018 IS-04 38 38 12 12 0 0 0 77 12 26
2018 IS-05 29 50 4 13 4 0 0 79 17 24
2018 IS-06 50 42 8 0 0 0 0 92 0 12
2017 IS 30 51 8 5 3 1 2 83 8 95
2017 IS-02 7 60 13 7 0 0 13 77 8 14
2017 IS-03 32 55 5 5 5 0 0 86 9 22
2017 IS-04 37 49 3 10 0 0 0 86 10 28
2017 IS-05 30 43 15 0 5 7 0 78 5 19
2017 IS-06 35 49 8 0 8 0 0 84 8 12
2014 IS 27 48 7 14 5 0 0 74 19 101
2014 IS-02 7 21 22 35 14 0 0 28 50 14
2014 IS-03 24 68 0 0 8 0 0 92 8 25
2014 IS-04 42 27 4 27 0 0 0 69 27 26
2014 IS-05 17 67 8 4 4 0 0 83 8 24
2014 IS-06 45 36 9 9 0 0 0 82 9 11
2011 IS 36 39 7 14 4 0 0 75 18 136
2011 IS-02 44 44 0 0 13 0 0 88 13 16
2011 IS-03 34 34 11 18 3 0 0 68 21 38
2011 IS-04 43 35 8 10 5 0 0 78 15 40
2011 IS-05 21 46 4 25 4 0 0 68 29 28
2011 IS-06 43 43 7 7 0 0 0 86 7 14

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 37 33 15 10 4 0 0 70 14 97
2018 IS-02 23 23 23 23 8 0 0 46 31 13
2018 IS-03 25 45 15 5 10 0 0 70 15 20
2018 IS-04 54 27 15 4 0 0 0 81 4 26
2018 IS-05 38 42 4 13 4 0 0 79 17 24
2018 IS-06 42 17 33 8 0 0 0 58 8 12
2017 IS 36 34 13 11 4 1 0 71 16 95
2017 IS-02 20 39 34 0 7 0 0 60 7 14
2017 IS-03 41 41 14 5 0 0 0 82 5 22
2017 IS-04 40 35 11 14 0 0 0 75 14 28
2017 IS-05 30 17 10 32 5 7 0 50 39 19
2017 IS-06 43 41 0 0 16 0 0 84 16 12
2014 IS 35 36 14 11 4 0 0 71 15 101
2014 IS-02 21 36 7 28 7 0 0 57 35 14
2014 IS-03 48 41 8 0 4 0 0 88 4 25
2014 IS-04 38 27 19 8 8 0 0 65 15 26
2014 IS-05 33 33 17 17 0 0 0 67 17 24
2014 IS-06 27 45 18 9 0 0 0 73 9 11

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 34 34 14 14 3 0 0 68 18 97
2018 IS-02 15 38 38 8 0 0 0 54 8 13
2018 IS-03 25 45 5 20 5 0 0 70 25 20
2018 IS-04 38 31 15 15 0 0 0 69 15 26
2018 IS-05 46 33 4 13 4 0 0 79 17 24
2018 IS-06 42 25 25 8 0 0 0 67 8 12
2017 IS 34 44 11 8 0 1 1 80 8 95
2017 IS-02 20 73 7 0 0 0 0 93 0 14
2017 IS-03 41 45 14 0 0 0 0 86 0 22
2017 IS-04 37 32 14 14 0 0 3 72 14 28
2017 IS-05 25 42 16 10 0 7 0 72 11 19
2017 IS-06 43 41 0 16 0 0 0 84 16 12
2014 IS 37 38 14 6 3 2 0 77 9 101
2014 IS-02 14 50 14 7 7 7 0 69 15 14
2014 IS-03 48 29 8 12 0 4 0 79 12 25
2014 IS-04 38 27 23 4 8 0 0 65 12 26
2014 IS-05 38 54 4 4 0 0 0 92 4 24
2014 IS-06 45 27 27 0 0 0 0 73 0 11
2011 IS 48 38 6 6 2 0 0 86 8 136
2011 IS-02 69 31 0 0 0 0 0 100 0 16
2011 IS-03 45 42 13 0 0 0 0 87 0 38
2011 IS-04 53 35 0 10 3 0 0 88 13 40
2011 IS-05 36 39 4 14 7 0 0 75 21 28
2011 IS-06 43 43 14 0 0 0 0 86 0 14

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 41 41 11 5 2 0 0 81 7 96
2018 IS-02 31 46 15 0 8 0 0 77 8 13
2018 IS-03 25 55 15 5 0 0 0 80 5 20
2018 IS-04 56 20 12 12 0 0 0 76 12 25
2018 IS-05 42 42 8 4 4 0 0 83 8 24
2018 IS-06 50 42 8 0 0 0 0 92 0 12
2017 IS 39 46 8 4 3 0 0 85 7 95
2017 IS-02 20 60 0 13 7 0 0 80 20 14
2017 IS-03 32 55 9 5 0 0 0 86 5 22
2017 IS-04 47 36 14 3 0 0 0 83 3 28
2017 IS-05 45 40 5 0 10 0 0 85 10 19
2017 IS-06 43 49 8 0 0 0 0 92 0 12
2014 IS 39 43 10 7 2 0 0 81 9 101
2014 IS-02 29 50 7 7 7 0 0 79 14 14
2014 IS-03 44 40 4 12 0 0 0 84 12 25
2014 IS-04 46 42 4 8 0 0 0 88 8 26
2014 IS-05 29 46 21 4 0 0 0 75 4 24
2014 IS-06 45 27 18 0 9 0 0 73 9 11
2011 IS 46 40 7 3 3 0 0 87 6 136
2011 IS-02 38 50 6 0 6 0 0 88 6 16
2011 IS-03 42 42 8 5 3 0 0 84 8 38
2011 IS-04 60 30 5 5 0 0 0 90 5 40
2011 IS-05 39 43 11 0 7 0 0 82 7 28
2011 IS-06 43 50 7 0 0 0 0 93 0 14
2008 IS 44 47 3 5 2 0 0 91 6 111
2008 IS-02 29 53 6 6 6 0 0 82 12 17
2008 IS-03 48 48 0 4 0 0 0 96 4 27
2008 IS-04 47 47 3 3 0 0 0 94 3 36
2008 IS-05 42 42 0 8 8 0 0 83 17 12
2008 IS-06 47 40 7 7 0 0 0 87 7 15

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 37 37 14 6 4 0 1 75 10 97
2018 IS-02 77 23 0 0 0 0 0 100 0 13
2018 IS-03 45 45 5 5 0 0 0 90 5 20
2018 IS-04 35 46 19 0 0 0 0 81 0 26
2018 IS-05 25 42 17 8 4 0 4 70 13 24
2018 IS-06 8 17 25 25 25 0 0 25 50 12
2017 IS 35 43 17 2 2 1 0 79 4 94
2017 IS-02 54 46 0 0 0 0 0 100 0 14
2017 IS-03 68 27 5 0 0 0 0 95 0 22
2017 IS-04 22 68 10 0 0 0 0 90 0 28
2017 IS-05 23 26 33 5 5 7 0 53 11 18
2017 IS-06 0 32 49 8 11 0 0 32 19 12
2014 IS 34 38 19 8 1 0 1 72 9 101
2014 IS-02 65 28 7 0 0 0 0 93 0 14
2014 IS-03 59 24 17 0 0 0 0 83 0 25
2014 IS-04 15 58 23 4 0 0 0 73 4 26
2014 IS-05 25 42 17 17 0 0 0 67 17 24
2014 IS-06 0 18 36 27 9 0 9 20 40 11
2011 IS 40 35 18 6 2 0 0 74 8 136
2011 IS-02 50 31 19 0 0 0 0 81 0 16
2011 IS-03 42 42 11 5 0 0 0 84 5 38
2011 IS-04 45 35 13 5 3 0 0 80 8 40
2011 IS-05 36 32 25 4 4 0 0 68 7 28
2011 IS-06 14 21 36 21 7 0 0 36 29 14
2008 IS 28 41 20 7 5 0 0 68 12 111
2008 IS-02 47 35 12 6 0 0 0 82 6 17
2008 IS-03 44 37 15 4 0 0 0 81 4 27
2008 IS-04 22 42 28 8 0 0 0 64 8 36
2008 IS-05 17 17 42 17 8 0 0 33 25 12
2008 IS-06 0 60 7 7 27 0 0 60 33 15

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 12 29 32 19 7 1 0 26 42 97
2018 IS-02 0 23 23 31 15 8 0 50 25 13
2018 IS-03 25 20 35 10 10 0 0 20 45 20
2018 IS-04 8 35 38 15 4 0 0 19 42 26
2018 IS-05 13 29 25 29 4 0 0 33 42 24
2018 IS-06 17 33 33 8 8 0 0 17 50 12
2017 IS 6 18 44 23 6 2 1 30 25 95
2017 IS-02 7 7 46 20 20 0 0 40 13 14
2017 IS-03 0 18 50 23 5 0 5 29 19 22
2017 IS-04 7 14 51 25 3 0 0 29 21 28
2017 IS-05 10 21 37 20 0 12 0 23 36 19
2017 IS-06 11 32 24 24 8 0 0 32 43 12
2014 IS 9 28 37 22 3 2 0 25 37 101
2014 IS-02 7 7 28 43 7 7 0 54 15 14
2014 IS-03 8 28 29 24 8 4 0 33 37 25
2014 IS-04 8 31 38 23 0 0 0 23 38 26
2014 IS-05 13 33 46 8 0 0 0 8 46 24
2014 IS-06 9 36 45 9 0 0 0 9 45 11
2011 IS 8 19 45 16 9 1 3 25 28 135
2011 IS-02 6 19 38 6 13 6 13 23 31 16
2011 IS-03 8 21 45 18 5 0 3 24 30 38
2011 IS-04 3 20 35 23 18 0 3 41 23 40
2011 IS-05 11 15 67 7 0 0 0 7 26 27
2011 IS-06 21 14 43 14 7 0 0 21 36 14
2008 IS 8 31 32 19 7 0 3 27 40 111
2008 IS-02 6 29 24 29 6 0 6 38 38 17
2008 IS-03 4 33 33 11 11 0 7 24 40 27
2008 IS-04 11 31 33 17 8 0 0 25 42 36
2008 IS-05 0 42 42 17 0 0 0 17 42 12
2008 IS-06 20 20 33 20 7 0 0 27 40 15

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 8 18 33 26 12 3 0 39 27 97
2018 IS-02 0 15 31 23 23 8 0 50 17 13
2018 IS-03 10 15 30 25 15 5 0 42 26 20
2018 IS-04 12 23 31 23 8 4 0 32 36 26
2018 IS-05 4 17 38 38 4 0 0 42 21 24
2018 IS-06 8 17 33 17 25 0 0 42 25 12
2017 IS 3 13 42 29 6 7 0 38 17 94
2017 IS-02 0 7 43 30 13 7 0 46 7 14
2017 IS-03 0 14 43 29 10 5 0 40 15 21
2017 IS-04 7 7 46 37 3 0 0 40 14 28
2017 IS-05 5 27 32 20 0 17 0 24 38 19
2017 IS-06 0 8 49 24 8 11 0 36 9 12
2014 IS 11 16 35 24 9 2 3 35 28 101
2014 IS-02 7 0 35 28 22 7 0 54 8 14
2014 IS-03 12 17 36 24 8 4 0 33 30 25
2014 IS-04 12 15 31 31 8 0 4 40 28 26
2014 IS-05 17 21 42 8 4 0 8 14 41 24
2014 IS-06 0 27 36 27 9 0 0 36 27 11
2011 IS 3 11 26 34 19 1 7 57 15 135
2011 IS-02 6 6 31 13 19 6 19 42 17 16
2011 IS-03 3 11 18 47 13 0 8 66 14 38
2011 IS-04 3 13 23 25 33 0 5 61 16 40
2011 IS-05 0 11 44 33 7 0 4 42 12 27
2011 IS-06 7 14 14 50 14 0 0 64 21 14
2008 IS 6 14 29 29 18 0 3 49 21 109
2008 IS-02 0 6 24 41 24 0 6 69 6 17
2008 IS-03 4 7 33 30 19 0 7 52 12 27
2008 IS-04 6 14 34 26 20 0 0 46 20 35
2008 IS-05 8 25 33 25 8 0 0 33 33 12
2008 IS-06 14 29 21 21 14 0 0 36 43 14

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 30 30 22 9 6 1 1 16 62 96
2018 IS-02 8 46 15 15 8 0 8 25 58 13
2018 IS-03 21 37 16 16 5 5 0 22 61 19
2018 IS-04 19 38 31 12 0 0 0 12 58 26
2018 IS-05 50 8 33 0 8 0 0 8 58 24
2018 IS-06 50 25 0 8 17 0 0 25 75 12
2017 IS 22 26 35 10 7 0 0 17 48 93
2017 IS-02 7 30 13 36 13 0 0 50 37 14
2017 IS-03 10 15 60 5 10 0 0 15 25 20
2017 IS-04 21 28 36 10 3 0 0 14 50 28
2017 IS-05 45 20 30 0 5 0 0 5 65 19
2017 IS-06 27 41 24 0 8 0 0 8 68 12
2014 IS 22 35 24 15 2 1 1 18 58 101
2014 IS-02 7 21 43 28 0 0 0 28 28 14
2014 IS-03 12 40 24 17 4 4 0 22 54 25
2014 IS-04 27 35 23 12 0 0 4 12 64 26
2014 IS-05 38 38 17 8 0 0 0 8 75 24
2014 IS-06 18 45 18 9 9 0 0 18 64 11
2011 IS 23 26 29 10 7 0 4 18 52 136
2011 IS-02 6 25 13 31 13 0 13 50 36 16
2011 IS-03 29 11 34 11 5 0 11 18 44 38
2011 IS-04 15 28 40 8 10 0 0 18 43 40
2011 IS-05 32 36 21 7 4 0 0 11 68 28
2011 IS-06 29 50 14 0 7 0 0 7 79 14
2008 IS 24 31 26 10 6 0 3 17 56 110
2008 IS-02 24 29 18 24 0 0 6 25 56 17
2008 IS-03 19 22 22 19 11 0 7 32 44 27
2008 IS-04 11 29 49 3 9 0 0 11 40 35
2008 IS-05 42 42 17 0 0 0 0 0 83 12
2008 IS-06 47 40 7 7 0 0 0 7 87 15

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 11 22 43 19 5 0 0 24 33 96
2018 IS-02 0 15 31 38 15 0 0 54 15 13
2018 IS-03 15 10 45 25 5 0 0 30 25 20
2018 IS-04 4 20 48 24 4 0 0 28 24 25
2018 IS-05 17 25 54 4 0 0 0 4 42 24
2018 IS-06 25 50 8 8 8 0 0 17 75 12
2017 IS 8 28 40 19 5 0 0 24 36 94
2017 IS-02 0 0 50 36 13 0 0 50 0 14
2017 IS-03 0 19 48 33 0 0 0 33 19 21
2017 IS-04 10 28 44 14 3 0 0 17 39 28
2017 IS-05 18 40 27 10 5 0 0 15 58 19
2017 IS-06 8 59 24 0 8 0 0 8 68 12
2014 IS 14 21 43 19 3 1 0 22 35 101
2014 IS-02 7 7 50 28 7 0 0 35 14 14
2014 IS-03 16 12 33 32 4 4 0 37 29 25
2014 IS-04 8 23 54 15 0 0 0 15 31 26
2014 IS-05 21 29 38 8 4 0 0 13 50 24
2014 IS-06 18 36 45 0 0 0 0 0 55 11
2011 IS 8 22 35 20 12 0 4 33 31 136
2011 IS-02 0 6 31 19 19 0 25 50 8 16
2011 IS-03 8 29 29 24 11 0 0 34 37 38
2011 IS-04 10 10 35 23 20 0 3 44 21 40
2011 IS-05 7 36 39 18 0 0 0 18 43 28
2011 IS-06 14 29 43 7 7 0 0 14 43 14
2008 IS 13 28 41 13 5 0 1 18 41 111
2008 IS-02 0 18 41 24 12 0 6 38 19 17
2008 IS-03 4 33 52 7 4 0 0 11 37 27
2008 IS-04 14 22 47 11 6 0 0 17 36 36
2008 IS-05 33 25 33 8 0 0 0 8 58 12
2008 IS-06 13 53 20 13 0 0 0 13 67 15

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 16 27 32 14 9 1 1 24 44 95
2018 IS-02 0 25 33 17 17 8 0 36 27 12
2018 IS-03 25 25 30 5 15 0 0 20 50 20
2018 IS-04 20 20 32 16 8 0 4 25 42 25
2018 IS-05 8 38 33 17 4 0 0 21 46 24
2018 IS-06 25 25 33 8 8 0 0 17 50 12
2017 IS 14 24 34 13 9 4 2 23 41 94
2017 IS-02 0 20 34 26 13 0 7 42 22 14
2017 IS-03 14 19 38 14 14 0 0 29 33 21
2017 IS-04 24 25 18 17 8 4 3 28 53 28
2017 IS-05 15 25 43 5 5 7 0 11 43 19
2017 IS-06 8 32 49 0 0 11 0 0 45 12
2014 IS 18 28 31 16 4 2 2 21 47 101
2014 IS-02 14 21 14 43 0 0 7 47 38 14
2014 IS-03 16 20 29 16 12 8 0 30 39 25
2014 IS-04 15 23 54 4 0 0 4 4 40 26
2014 IS-05 33 33 13 17 4 0 0 21 67 24
2014 IS-06 0 55 36 9 0 0 0 9 55 11
2011 IS 11 19 32 20 12 1 6 34 32 136
2011 IS-02 0 25 38 0 19 0 19 23 31 16
2011 IS-03 13 18 26 21 11 3 8 35 35 38
2011 IS-04 10 8 33 30 15 0 5 47 18 40
2011 IS-05 7 32 36 18 7 0 0 25 39 28
2011 IS-06 29 21 29 14 7 0 0 21 50 14
2008 IS 11 25 31 13 17 1 2 31 37 110
2008 IS-02 0 18 29 6 35 0 12 47 20 17
2008 IS-03 15 11 41 19 15 0 0 33 26 27
2008 IS-04 9 29 37 11 11 3 0 24 38 35
2008 IS-05 25 42 17 8 8 0 0 17 67 12
2008 IS-06 13 40 20 13 13 0 0 27 53 15

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 18 25 29 15 11 1 1 27 43 97
2018 IS-02 0 46 15 8 23 8 0 33 50 13
2018 IS-03 15 20 35 15 15 0 0 30 35 20
2018 IS-04 15 23 35 23 4 0 0 27 38 26
2018 IS-05 25 25 29 8 13 0 0 21 50 24
2018 IS-06 25 17 25 17 8 0 8 27 45 12
2017 IS 7 27 25 25 7 4 5 35 38 94
2017 IS-02 0 7 23 50 13 7 0 68 7 14
2017 IS-03 5 33 10 33 10 0 10 47 42 21
2017 IS-04 10 21 28 27 3 4 7 34 35 28
2017 IS-05 11 45 32 5 0 7 0 5 61 19
2017 IS-06 8 24 32 8 16 0 11 27 36 12
2014 IS 11 28 26 21 7 3 5 30 42 101
2014 IS-02 7 29 14 28 7 7 7 41 42 14
2014 IS-03 4 28 21 28 8 4 8 41 36 25
2014 IS-04 8 31 27 19 8 4 4 29 42 26
2014 IS-05 29 17 29 17 8 0 0 25 46 24
2014 IS-06 0 36 45 9 0 0 9 10 40 11
2011 IS 4 9 24 29 22 1 10 58 15 135
2011 IS-02 0 6 25 25 19 0 25 58 8 16
2011 IS-03 5 8 18 29 26 3 11 64 15 38
2011 IS-04 5 0 25 33 23 3 13 65 6 40
2011 IS-05 7 19 26 33 15 0 0 48 26 27
2011 IS-06 0 21 36 14 29 0 0 43 21 14
2008 IS 22 20 21 15 16 3 4 33 45 110
2008 IS-02 12 18 6 24 29 6 6 60 33 17
2008 IS-03 22 19 15 22 15 0 7 40 44 27
2008 IS-04 14 29 26 17 14 0 0 31 43 35
2008 IS-05 50 25 17 0 8 0 0 8 75 12
2008 IS-06 33 0 40 0 13 7 7 15 38 15

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 16 25 32 16 7 3 0 24 43 97
2018 IS-02 15 31 15 0 23 15 0 27 55 13
2018 IS-03 5 30 25 30 5 5 0 37 37 20
2018 IS-04 23 19 35 23 0 0 0 23 42 26
2018 IS-05 17 29 38 8 8 0 0 17 46 24
2018 IS-06 25 8 42 17 8 0 0 25 33 12
2017 IS 11 23 38 13 10 3 1 25 36 94
2017 IS-02 0 23 37 13 27 0 0 40 23 14
2017 IS-03 5 10 57 10 14 5 0 25 15 21
2017 IS-04 11 36 25 17 7 0 3 25 49 28
2017 IS-05 16 22 30 20 5 7 0 27 41 19
2017 IS-06 27 16 49 0 0 8 0 0 47 12
2014 IS 13 21 37 25 1 1 3 27 35 101
2014 IS-02 7 0 28 65 0 0 0 65 7 14
2014 IS-03 8 24 33 24 0 4 8 27 36 25
2014 IS-04 12 31 35 19 0 0 4 20 44 26
2014 IS-05 25 8 46 17 4 0 0 21 33 24
2014 IS-06 9 45 45 0 0 0 0 0 55 11
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 19 28 23 16 5 3 6 51 24 97
2018 IS-02 15 8 23 31 0 8 15 30 40 13
2018 IS-03 15 40 25 10 5 5 0 58 16 20
2018 IS-04 23 19 15 23 8 4 8 48 35 26
2018 IS-05 17 29 29 8 8 0 8 50 18 24
2018 IS-06 25 50 25 0 0 0 0 75 0 12
2017 IS 23 29 14 12 5 10 7 62 21 95
2017 IS-02 23 27 16 0 7 13 13 68 9 14
2017 IS-03 14 32 14 23 0 14 5 56 28 22
2017 IS-04 31 18 14 15 7 8 8 58 25 28
2017 IS-05 17 25 21 15 10 7 5 47 28 19
2017 IS-06 32 59 0 0 0 8 0 100 0 12
2014 IS 23 32 21 7 8 4 5 61 16 101
2014 IS-02 7 35 15 21 7 7 7 50 33 14
2014 IS-03 29 20 24 8 4 8 8 58 14 25
2014 IS-04 19 31 27 4 15 4 0 52 20 26
2014 IS-05 25 33 25 4 8 0 4 61 13 24
2014 IS-06 27 64 0 0 0 0 9 100 0 11

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 41 26 9 15 8 0 0 67 24 97
2018 IS-02 15 23 31 15 15 0 0 38 31 13
2018 IS-03 35 30 10 20 5 0 0 65 25 20
2018 IS-04 50 23 8 12 8 0 0 73 19 26
2018 IS-05 38 29 4 17 13 0 0 67 29 24
2018 IS-06 67 25 0 8 0 0 0 92 8 12
2017 IS 43 29 12 8 4 4 0 75 13 95
2017 IS-02 23 34 30 0 7 7 0 61 7 14
2017 IS-03 36 41 5 18 0 0 0 77 18 22
2017 IS-04 45 26 10 11 3 5 0 74 15 28
2017 IS-05 37 25 16 5 10 7 0 66 16 19
2017 IS-06 84 16 0 0 0 0 0 100 0 12
2014 IS 34 33 12 13 5 4 0 69 18 101
2014 IS-02 21 36 21 7 0 14 0 67 8 14
2014 IS-03 37 36 8 12 4 4 0 75 17 25
2014 IS-04 31 27 12 19 12 0 0 58 31 26
2014 IS-05 42 21 13 17 4 4 0 65 22 24
2014 IS-06 27 64 9 0 0 0 0 91 0 11

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 9 15 26 12 15 19 3 32 36 97
2018 IS-02 8 8 23 15 15 31 0 22 44 13
2018 IS-03 0 10 25 10 25 30 0 14 50 20
2018 IS-04 12 19 19 12 12 19 8 42 32 26
2018 IS-05 13 13 29 13 21 8 4 29 38 24
2018 IS-06 17 33 33 8 0 8 0 55 9 12
2017 IS 11 17 16 18 8 27 3 40 37 95
2017 IS-02 7 13 13 30 0 36 0 32 47 14
2017 IS-03 5 18 14 14 14 32 5 36 43 22
2017 IS-04 14 10 18 17 7 26 8 36 36 28
2017 IS-05 5 16 15 25 15 23 0 28 52 19
2017 IS-06 32 32 16 0 0 19 0 80 0 12
2014 IS 13 17 24 19 12 12 3 35 36 100
2014 IS-02 7 14 36 14 7 21 0 27 27 14
2014 IS-03 12 4 13 29 12 21 8 23 58 24
2014 IS-04 12 19 19 23 12 12 4 36 41 26
2014 IS-05 17 25 21 17 17 4 0 43 35 24
2014 IS-06 18 18 55 0 9 0 0 36 9 11

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 44 36 7 10 2 0 0 80 12 97
2018 IS-02 38 46 8 8 0 0 0 85 8 13
2018 IS-03 25 50 0 15 10 0 0 75 25 20
2018 IS-04 50 23 15 12 0 0 0 73 12 26
2018 IS-05 46 33 8 13 0 0 0 79 13 24
2018 IS-06 67 33 0 0 0 0 0 100 0 12
2017 IS 50 39 3 6 1 1 0 90 7 95
2017 IS-02 57 37 0 7 0 0 0 93 7 14
2017 IS-03 27 68 5 0 0 0 0 95 0 22
2017 IS-04 50 30 3 14 3 0 0 79 17 28
2017 IS-05 48 35 5 5 0 7 0 89 5 19
2017 IS-06 84 16 0 0 0 0 0 100 0 12
2014 IS 31 55 7 4 3 0 0 86 7 100
2014 IS-02 28 50 14 8 0 0 0 78 8 14
2014 IS-03 34 54 4 4 4 0 0 88 8 24
2014 IS-04 35 46 4 8 8 0 0 81 15 26
2014 IS-05 29 63 8 0 0 0 0 92 0 24
2014 IS-06 18 73 9 0 0 0 0 91 0 11

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 38 41 11 7 1 1 0 80 8 97
2018 IS-02 8 46 31 15 0 0 0 54 15 13
2018 IS-03 25 55 5 15 0 0 0 80 15 20
2018 IS-04 46 31 15 4 0 4 0 80 4 26
2018 IS-05 46 42 4 4 4 0 0 88 8 24
2018 IS-06 67 33 0 0 0 0 0 100 0 12
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 39 39 11 8 2 0 0 78 10 97
2018 IS-02 31 38 15 15 0 0 0 69 15 13
2018 IS-03 30 50 5 15 0 0 0 80 15 20
2018 IS-04 42 35 15 4 4 0 0 77 8 26
2018 IS-05 46 33 17 0 4 0 0 79 4 24
2018 IS-06 50 42 0 8 0 0 0 92 8 12
2017 IS 49 28 12 7 3 1 0 77 11 95
2017 IS-02 46 40 7 7 0 0 0 87 7 14
2017 IS-03 55 45 0 0 0 0 0 100 0 22
2017 IS-04 42 21 23 11 3 0 0 63 15 28
2017 IS-05 42 22 15 10 5 7 0 68 16 19
2017 IS-06 68 8 8 8 8 0 0 76 16 12
2014 IS 43 33 6 9 7 0 2 78 16 101
2014 IS-02 36 35 7 7 7 0 7 77 15 14
2014 IS-03 60 28 0 8 0 0 4 92 8 25
2014 IS-04 42 31 4 12 12 0 0 73 23 26
2014 IS-05 33 46 4 4 13 0 0 79 17 24
2014 IS-06 36 27 18 18 0 0 0 64 18 11
2011 IS 45 33 9 7 6 0 0 78 13 136
2011 IS-02 56 31 0 13 0 0 0 88 13 16
2011 IS-03 37 42 11 5 5 0 0 79 11 38
2011 IS-04 50 30 5 5 10 0 0 80 15 40
2011 IS-05 39 25 18 11 7 0 0 64 18 28
2011 IS-06 50 36 7 7 0 0 0 86 7 14
2008 IS 37 30 8 18 6 1 0 67 25 111
2008 IS-02 41 41 0 18 0 0 0 82 18 17
2008 IS-03 37 26 7 19 7 4 0 65 27 27
2008 IS-04 33 39 8 17 3 0 0 72 19 36
2008 IS-05 58 25 0 8 8 0 0 83 17 12
2008 IS-06 33 7 27 20 13 0 0 40 33 15

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 47 29 9 7 4 3 0 79 12 97
2018 IS-02 31 31 8 15 0 15 0 73 18 13
2018 IS-03 40 30 15 5 10 0 0 70 15 20
2018 IS-04 35 46 8 8 4 0 0 81 12 26
2018 IS-05 71 8 8 4 4 4 0 83 9 24
2018 IS-06 67 25 8 0 0 0 0 92 0 12
2017 IS 53 28 10 3 1 5 0 85 4 95
2017 IS-02 53 34 7 0 7 0 0 87 7 14
2017 IS-03 59 32 0 5 0 5 0 95 5 22
2017 IS-04 39 33 17 3 0 8 0 78 4 28
2017 IS-05 53 20 15 5 0 7 0 78 5 19
2017 IS-06 76 16 8 0 0 0 0 92 0 12
2014 IS 48 28 9 7 7 1 1 77 14 101
2014 IS-02 43 21 7 21 0 0 7 69 23 14
2014 IS-03 60 24 8 4 0 4 0 88 4 25
2014 IS-04 38 35 8 4 15 0 0 73 19 26
2014 IS-05 50 25 8 4 13 0 0 75 17 24
2014 IS-06 45 27 18 9 0 0 0 73 9 11
2011 IS 48 32 6 8 5 0 1 81 13 136
2011 IS-02 44 31 6 6 6 0 6 80 13 16
2011 IS-03 45 32 11 5 5 0 3 78 11 38
2011 IS-04 50 33 3 8 8 0 0 83 15 40
2011 IS-05 54 21 7 14 4 0 0 75 18 28
2011 IS-06 43 50 0 7 0 0 0 93 7 14
2008 IS 48 29 10 6 5 2 1 79 11 111
2008 IS-02 47 35 12 0 6 0 0 82 6 17
2008 IS-03 37 33 11 11 4 4 0 73 15 27
2008 IS-04 58 28 6 6 0 0 3 89 6 36
2008 IS-05 50 33 8 0 8 0 0 83 8 12
2008 IS-06 47 7 20 13 7 7 0 57 21 15

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 40 33 11 12 2 1 0 74 15 97
2018 IS-02 38 23 15 15 0 8 0 67 17 13
2018 IS-03 20 35 20 25 0 0 0 55 25 20
2018 IS-04 42 38 4 8 8 0 0 81 15 26
2018 IS-05 50 29 13 8 0 0 0 79 8 24
2018 IS-06 50 42 8 0 0 0 0 92 0 12
2017 IS 52 36 3 6 1 1 0 89 7 95
2017 IS-02 53 40 0 7 0 0 0 93 7 14
2017 IS-03 41 55 0 5 0 0 0 95 5 22
2017 IS-04 43 39 3 11 3 0 0 82 15 28
2017 IS-05 68 15 10 0 0 7 0 89 0 19
2017 IS-06 68 24 0 8 0 0 0 92 8 12
2014 IS 43 33 9 5 8 1 1 78 13 101
2014 IS-02 29 35 7 14 14 0 0 65 28 14
2014 IS-03 44 36 4 4 4 4 4 87 9 25
2014 IS-04 42 31 12 8 8 0 0 73 15 26
2014 IS-05 50 29 8 0 13 0 0 79 13 24
2014 IS-06 45 45 9 0 0 0 0 91 0 11
2011 IS 49 29 9 7 5 0 1 79 13 136
2011 IS-02 50 25 13 0 13 0 0 75 13 16
2011 IS-03 47 34 11 5 0 0 3 84 5 38
2011 IS-04 50 25 8 10 8 0 0 75 18 40
2011 IS-05 43 32 7 11 7 0 0 75 18 28
2011 IS-06 64 21 7 7 0 0 0 86 7 14
2008 IS 44 32 4 13 6 0 1 77 19 111
2008 IS-02 47 35 0 12 6 0 0 82 18 17
2008 IS-03 41 33 7 11 7 0 0 74 19 27
2008 IS-04 44 33 3 17 0 0 3 80 17 36
2008 IS-05 58 25 0 0 17 0 0 83 17 12
2008 IS-06 40 27 7 20 7 0 0 67 27 15

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 61 16 11 5 4 2 0 79 9 97
2018 IS-02 46 15 15 15 0 8 0 67 17 13
2018 IS-03 50 30 15 5 0 0 0 80 5 20
2018 IS-04 65 12 12 4 4 4 0 80 8 26
2018 IS-05 63 17 13 0 8 0 0 79 8 24
2018 IS-06 92 0 0 8 0 0 0 92 8 12
2017 IS 62 19 10 2 3 3 0 84 5 95
2017 IS-02 60 20 20 0 0 0 0 80 0 14
2017 IS-03 59 32 0 0 0 9 0 100 0 22
2017 IS-04 63 15 10 0 7 4 0 82 7 28
2017 IS-05 58 11 20 10 0 0 0 70 10 19
2017 IS-06 76 16 0 0 8 0 0 92 8 12

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 42 31 10 11 5 0 0 73 16 97
2018 IS-02 31 38 23 8 0 0 0 69 8 13
2018 IS-03 40 25 15 10 10 0 0 65 20 20
2018 IS-04 35 38 15 8 4 0 0 73 12 26
2018 IS-05 58 21 0 13 8 0 0 79 21 24
2018 IS-06 50 42 0 8 0 0 0 92 8 12
2017 IS 55 27 6 5 4 2 0 84 10 95
2017 IS-02 53 27 20 0 0 0 0 80 0 14
2017 IS-03 50 45 0 5 0 0 0 95 5 22
2017 IS-04 57 15 7 10 8 3 0 74 19 28
2017 IS-05 58 20 5 5 5 7 0 84 11 19
2017 IS-06 59 32 0 0 8 0 0 92 8 12
2014 IS 47 31 10 5 7 1 0 78 12 101
2014 IS-02 57 21 14 7 0 0 0 79 7 14
2014 IS-03 60 12 20 4 0 4 0 75 4 25
2014 IS-04 54 27 0 4 15 0 0 81 19 26
2014 IS-05 29 54 4 0 13 0 0 83 13 24
2014 IS-06 27 36 18 18 0 0 0 64 18 11
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 22 50 0 6 0 6 17 93 7 18
2017 IS 28 28 14 0 0 16 14 80 0 14
2017 IS-06 32 32 0 0 0 19 16 100 0 12
2014 IS 39 33 22 0 0 6 0 76 0 18
2014 IS-06 36 45 9 0 0 9 0 90 0 11

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 29 44 13 5 2 6 0 78 8 97
2018 IS-02 38 46 0 15 0 0 0 85 15 13
2018 IS-03 25 45 10 5 0 15 0 82 6 20
2018 IS-04 15 54 23 0 4 4 0 72 4 26
2018 IS-05 33 33 17 8 4 4 0 70 13 24
2018 IS-06 50 42 0 0 0 8 0 100 0 12
2017 IS 21 32 19 11 3 15 0 61 17 95
2017 IS-02 27 37 7 13 0 16 0 76 16 14
2017 IS-03 14 27 23 14 5 18 0 50 22 22
2017 IS-04 17 27 21 14 7 14 0 51 24 28
2017 IS-05 22 30 32 5 0 12 0 59 6 19
2017 IS-06 32 49 0 8 0 11 0 91 9 12
2014 IS 22 33 21 6 3 16 0 65 11 101
2014 IS-02 36 28 21 7 0 7 0 69 8 14
2014 IS-03 8 29 28 8 0 28 0 51 11 25
2014 IS-04 27 31 15 8 4 15 0 68 14 26
2014 IS-05 17 46 13 4 8 13 0 71 14 24
2014 IS-06 36 27 27 0 0 9 0 70 0 11
2011 IS 27 40 18 5 4 5 0 71 9 136
2011 IS-02 38 50 13 0 0 0 0 88 0 16
2011 IS-03 16 53 18 5 0 8 0 74 6 38
2011 IS-04 35 35 18 3 5 5 0 74 8 40
2011 IS-05 21 29 21 14 11 4 0 52 26 28
2011 IS-06 36 36 21 0 0 7 0 77 0 14

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 26 43 14 8 6 2 0 71 15 97
2018 IS-02 38 31 15 15 0 0 0 69 15 13
2018 IS-03 25 30 25 0 15 5 0 58 16 20
2018 IS-04 15 54 15 15 0 0 0 69 15 26
2018 IS-05 25 50 4 4 13 4 0 78 17 24
2018 IS-06 33 50 8 8 0 0 0 83 8 12
2017 IS 18 34 17 16 5 11 0 58 23 95
2017 IS-02 27 37 7 13 0 16 0 76 16 14
2017 IS-03 5 45 14 14 9 14 0 58 26 22
2017 IS-04 14 27 25 14 7 14 0 47 24 28
2017 IS-05 27 20 20 27 0 7 0 50 28 19
2017 IS-06 24 49 11 8 8 0 0 73 16 12
2014 IS 22 33 21 13 3 9 0 60 18 101
2014 IS-02 36 35 21 7 0 0 0 72 7 14
2014 IS-03 0 44 12 16 4 24 0 58 26 25
2014 IS-04 35 23 27 8 0 8 0 63 8 26
2014 IS-05 21 25 25 17 8 4 0 48 26 24
2014 IS-06 27 45 18 9 0 0 0 73 9 11
2011 IS 28 39 16 7 7 2 1 69 14 136
2011 IS-02 50 25 13 6 0 0 6 80 7 16
2011 IS-03 13 53 21 5 5 3 0 68 11 38
2011 IS-04 40 25 18 8 8 3 0 67 15 40
2011 IS-05 18 43 11 14 14 0 0 61 29 28
2011 IS-06 29 50 14 0 0 7 0 85 0 14
2008 IS 27 38 18 8 8 0 1 65 16 111
2008 IS-02 29 29 29 6 6 0 0 59 12 17
2008 IS-03 26 33 26 7 7 0 0 59 15 27
2008 IS-04 22 50 8 14 3 0 3 74 17 36
2008 IS-05 17 33 17 8 25 0 0 50 33 12
2008 IS-06 40 33 20 0 7 0 0 73 7 15

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 20 41 18 11 5 5 0 64 17 95
2018 IS-02 25 42 17 17 0 0 0 67 17 12
2018 IS-03 25 25 20 5 10 15 0 59 18 20
2018 IS-04 12 42 23 15 4 4 0 56 20 26
2018 IS-05 17 52 9 9 9 4 0 73 18 23
2018 IS-06 25 50 17 8 0 0 0 75 8 12
2017 IS 14 37 17 12 6 15 0 59 22 95
2017 IS-02 27 37 7 7 7 16 0 76 16 14
2017 IS-03 5 50 5 9 9 23 0 71 24 22
2017 IS-04 14 30 25 14 3 14 0 51 20 28
2017 IS-05 17 30 25 21 0 7 0 50 23 19
2017 IS-06 8 41 16 8 16 11 0 55 27 12
2014 IS 12 37 22 16 3 11 0 54 21 101
2014 IS-02 29 35 28 7 0 0 0 65 7 14
2014 IS-03 0 48 12 12 4 24 0 64 21 25
2014 IS-04 23 27 27 15 0 8 0 54 17 26
2014 IS-05 8 33 21 21 8 8 0 45 32 24
2014 IS-06 0 45 27 18 0 9 0 50 20 11
2011 IS 15 34 23 15 7 5 1 52 23 136
2011 IS-02 31 44 6 19 0 0 0 75 19 16
2011 IS-03 8 39 29 8 5 8 3 53 15 38
2011 IS-04 25 23 25 13 8 8 0 51 22 40
2011 IS-05 4 29 21 29 14 4 0 33 44 28
2011 IS-06 14 50 21 14 0 0 0 64 14 14
2008 IS 14 34 25 14 8 4 1 50 24 111
2008 IS-02 29 24 24 12 6 6 0 56 19 17
2008 IS-03 15 26 30 19 7 4 0 42 27 27
2008 IS-04 11 42 22 17 6 3 0 54 23 36
2008 IS-05 8 42 17 17 17 0 0 50 33 12
2008 IS-06 7 40 27 7 7 7 7 54 15 15

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 14 42 19 13 11 0 0 57 25 97
2018 IS-02 23 31 23 23 0 0 0 54 23 13
2018 IS-03 10 45 10 15 20 0 0 55 35 20
2018 IS-04 12 42 19 15 12 0 0 54 27 26
2018 IS-05 21 42 25 0 13 0 0 63 13 24
2018 IS-06 8 50 8 25 8 0 0 58 33 12
2017 IS 16 30 21 18 7 7 0 50 27 95
2017 IS-02 20 20 23 23 7 7 0 43 32 14
2017 IS-03 14 32 18 9 9 18 0 56 22 22
2017 IS-04 10 33 25 21 7 3 0 44 29 28
2017 IS-05 15 27 25 21 5 7 0 45 28 19
2017 IS-06 32 35 8 16 8 0 0 68 24 12
2014 IS 17 32 22 21 4 4 0 52 26 101
2014 IS-02 43 7 14 35 0 0 0 50 35 14
2014 IS-03 13 40 32 8 4 4 0 55 12 25
2014 IS-04 19 27 23 23 0 8 0 50 25 26
2014 IS-05 4 46 13 21 13 4 0 52 35 24
2014 IS-06 18 36 27 18 0 0 0 55 18 11
2011 IS 18 41 17 12 11 1 0 60 23 136
2011 IS-02 38 50 6 6 0 0 0 88 6 16
2011 IS-03 11 53 18 8 8 3 0 65 16 38
2011 IS-04 18 33 23 13 15 0 0 50 28 40
2011 IS-05 18 36 11 18 18 0 0 54 36 28
2011 IS-06 21 36 21 14 7 0 0 57 21 14
2008 IS 20 48 15 10 7 0 0 68 17 111
2008 IS-02 29 35 29 0 6 0 0 65 6 17
2008 IS-03 26 44 11 11 7 0 0 70 19 27
2008 IS-04 11 61 17 6 6 0 0 72 11 36
2008 IS-05 8 42 8 25 17 0 0 50 42 12
2008 IS-06 33 40 7 20 0 0 0 73 20 15
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 27 49 14 7 0 2 0 78 7 97
2018 IS-02 23 62 8 8 0 0 0 85 8 13
2018 IS-03 30 45 15 10 0 0 0 75 10 20
2018 IS-04 19 46 27 4 0 4 0 68 4 26
2018 IS-05 25 58 4 8 0 4 0 87 9 24
2018 IS-06 42 42 8 8 0 0 0 83 8 12
2017 IS 25 43 17 10 2 2 1 70 13 95
2017 IS-02 20 60 0 13 0 0 7 86 14 14
2017 IS-03 32 36 18 0 9 5 0 71 10 22
2017 IS-04 21 48 25 7 0 0 0 68 7 28
2017 IS-05 20 42 15 17 0 7 0 66 18 19
2017 IS-06 35 24 16 24 0 0 0 59 24 12
2014 IS 22 50 19 3 2 4 0 75 5 101
2014 IS-02 22 50 21 0 7 0 0 72 7 14
2014 IS-03 16 48 28 0 0 8 0 70 0 25
2014 IS-04 35 38 15 8 0 4 0 76 8 26
2014 IS-05 21 58 13 4 4 0 0 79 8 24
2014 IS-06 9 73 9 0 0 9 0 90 0 11
2011 IS 30 51 8 7 1 1 1 83 9 136
2011 IS-02 44 44 6 0 0 0 6 93 0 16
2011 IS-03 29 55 8 5 3 0 0 84 8 38
2011 IS-04 38 53 8 3 0 0 0 90 3 40
2011 IS-05 18 46 4 21 4 7 0 69 27 28
2011 IS-06 21 50 21 7 0 0 0 71 7 14

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 25 44 13 11 3 1 2 71 15 97
2018 IS-02 23 46 15 8 0 8 0 75 8 13
2018 IS-03 25 45 15 15 0 0 0 70 15 20
2018 IS-04 12 46 15 15 4 0 8 63 21 26
2018 IS-05 29 38 17 8 8 0 0 67 17 24
2018 IS-06 50 50 0 0 0 0 0 100 0 12
2017 IS 23 47 7 11 5 4 2 75 17 95
2017 IS-02 20 66 0 7 0 7 0 93 7 14
2017 IS-03 14 41 18 5 9 5 9 63 16 22
2017 IS-04 17 55 0 17 7 3 0 75 25 28
2017 IS-05 30 37 11 10 5 7 0 72 16 19
2017 IS-06 43 32 8 16 0 0 0 76 16 12
2014 IS 40 38 3 5 6 7 1 85 12 101
2014 IS-02 36 21 14 7 0 21 0 73 9 14
2014 IS-03 24 44 4 4 4 16 4 85 10 25
2014 IS-04 46 35 0 8 12 0 0 81 19 26
2014 IS-05 58 38 0 0 4 0 0 96 4 24
2014 IS-06 36 55 0 9 0 0 0 91 9 11
2011 IS 35 31 13 7 7 5 1 70 16 136
2011 IS-02 38 31 0 13 6 6 6 79 21 16
2011 IS-03 24 29 26 11 5 5 0 56 17 38
2011 IS-04 43 25 8 8 10 5 3 73 19 40
2011 IS-05 36 29 14 4 11 7 0 69 15 28
2011 IS-06 36 57 7 0 0 0 0 93 0 14
2008 IS 32 29 12 14 5 7 1 67 21 111
2008 IS-02 53 12 12 18 0 6 0 69 19 17
2008 IS-03 19 33 11 19 4 15 0 61 26 27
2008 IS-04 31 39 8 8 6 6 3 76 15 36
2008 IS-05 33 25 17 8 17 0 0 58 25 12
2008 IS-06 33 20 20 20 0 7 0 57 21 15

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 23 37 27 8 2 3 0 62 11 97
2018 IS-02 23 46 23 8 0 0 0 69 8 13
2018 IS-03 10 45 30 10 5 0 0 55 15 20
2018 IS-04 19 35 31 8 0 8 0 58 8 26
2018 IS-05 29 25 25 13 4 4 0 57 17 24
2018 IS-06 42 50 8 0 0 0 0 92 0 12

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 6 24 23 23 14 5 5 33 41 97
2018 IS-02 8 15 23 38 0 15 0 27 45 13
2018 IS-03 0 25 35 5 25 10 0 28 33 20
2018 IS-04 0 35 19 19 15 0 12 39 39 26
2018 IS-05 13 21 25 21 17 4 0 35 39 24
2018 IS-06 17 17 8 42 0 0 17 40 50 12
2017 IS 9 17 15 16 16 19 7 36 44 95
2017 IS-02 7 27 33 13 7 13 0 39 23 14
2017 IS-03 5 14 5 14 18 41 5 33 58 22
2017 IS-04 10 17 12 17 14 19 10 39 44 28
2017 IS-05 5 20 20 10 33 7 5 28 49 19
2017 IS-06 24 8 8 32 0 8 19 44 44 12
2014 IS 11 15 19 22 14 16 4 32 44 101
2014 IS-02 15 21 35 7 14 7 0 39 23 14
2014 IS-03 4 20 12 33 8 24 0 31 53 25
2014 IS-04 19 8 15 19 23 15 0 32 50 26
2014 IS-05 13 17 25 21 13 8 4 33 38 24
2014 IS-06 0 9 0 27 9 27 27 20 80 11
2011 IS 13 19 25 15 12 13 4 38 32 136
2011 IS-02 19 25 13 6 6 19 13 64 18 16
2011 IS-03 5 16 39 13 11 13 3 25 28 38
2011 IS-04 15 28 23 20 13 3 0 44 33 40
2011 IS-05 7 7 21 18 21 25 0 19 52 28
2011 IS-06 29 21 14 7 0 14 14 70 10 14

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 18 28 23 19 9 2 1 47 29 96
2018 IS-02 23 8 23 31 8 8 0 33 42 13
2018 IS-03 5 40 25 15 10 5 0 47 26 20
2018 IS-04 16 28 28 16 8 0 4 46 25 25
2018 IS-05 25 29 13 17 17 0 0 54 33 24
2018 IS-06 25 33 25 17 0 0 0 58 17 12
2017 IS 19 31 14 17 6 10 3 57 27 95
2017 IS-02 13 16 20 30 0 13 7 37 37 14
2017 IS-03 14 32 0 18 14 18 5 59 41 22
2017 IS-04 15 43 17 15 3 3 3 62 19 28
2017 IS-05 30 5 27 17 10 12 0 40 30 19
2017 IS-06 27 57 0 8 0 8 0 91 9 12
2014 IS 26 30 22 13 7 3 0 57 20 101
2014 IS-02 22 35 21 14 7 0 0 57 21 14
2014 IS-03 20 41 28 4 4 4 0 63 8 25
2014 IS-04 38 12 23 12 12 4 0 52 24 26
2014 IS-05 21 29 13 25 8 4 0 52 35 24
2014 IS-06 27 45 18 9 0 0 0 73 9 11
2011 IS 38 39 6 8 7 2 0 78 16 136
2011 IS-02 56 19 0 13 0 13 0 86 14 16
2011 IS-03 29 58 5 5 3 0 0 87 8 38
2011 IS-04 48 23 5 13 10 3 0 72 23 40
2011 IS-05 25 50 7 4 14 0 0 75 18 28
2011 IS-06 36 36 14 7 7 0 0 71 14 14
2008 IS 31 39 14 9 6 2 0 71 16 111
2008 IS-02 29 35 12 6 12 6 0 69 19 17
2008 IS-03 30 33 19 15 4 0 0 63 19 27
2008 IS-04 36 47 11 6 0 0 0 83 6 36
2008 IS-05 17 42 17 8 17 0 0 58 25 12
2008 IS-06 40 33 0 13 7 7 0 79 21 15

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 21 30 15 14 15 3 1 53 31 97
2018 IS-02 8 23 15 31 15 8 0 33 50 13
2018 IS-03 20 30 20 5 20 5 0 53 26 20
2018 IS-04 15 27 19 15 15 4 4 46 33 26
2018 IS-05 33 42 4 8 13 0 0 75 21 24
2018 IS-06 25 25 25 17 8 0 0 50 25 12
2017 IS 15 25 13 23 14 5 4 44 42 95
2017 IS-02 0 33 13 20 20 7 7 38 47 14
2017 IS-03 0 18 18 18 27 9 9 22 56 22
2017 IS-04 22 21 10 32 7 3 3 47 42 28
2017 IS-05 20 15 15 28 15 7 0 38 46 19
2017 IS-06 35 49 8 8 0 0 0 84 8 12
2014 IS 18 25 20 18 14 6 0 45 33 101
2014 IS-02 7 29 28 14 21 0 0 36 35 14
2014 IS-03 16 21 12 24 12 16 0 43 42 25
2014 IS-04 31 15 19 0 27 8 0 50 29 26
2014 IS-05 17 29 17 33 4 0 0 46 38 24
2014 IS-06 9 45 27 18 0 0 0 55 18 11
2011 IS 21 32 15 15 13 1 3 55 29 136
2011 IS-02 25 31 13 13 13 0 6 60 27 16
2011 IS-03 11 53 11 8 11 3 5 69 20 38
2011 IS-04 25 25 15 18 15 3 0 51 33 40
2011 IS-05 21 21 14 29 11 0 4 44 41 28
2011 IS-06 36 14 29 7 14 0 0 50 21 14
2008 IS 16 38 13 14 16 3 0 56 31 111
2008 IS-02 12 24 18 24 12 12 0 40 40 17
2008 IS-03 15 37 7 15 26 0 0 52 41 27
2008 IS-04 25 36 14 14 11 0 0 61 25 36
2008 IS-05 17 50 0 8 25 0 0 67 33 12
2008 IS-06 7 40 27 13 7 7 0 50 21 15

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 22 39 21 11 3 4 0 63 15 96
2018 IS-02 8 38 31 23 0 0 0 46 23 13
2018 IS-03 20 40 20 10 5 5 0 63 16 20
2018 IS-04 19 35 27 12 0 8 0 58 13 26
2018 IS-05 35 39 13 4 9 0 0 74 13 23
2018 IS-06 25 50 8 8 0 8 0 82 9 12
2017 IS 20 34 22 15 3 6 0 58 19 95
2017 IS-02 7 53 34 7 0 0 0 60 7 14
2017 IS-03 9 32 27 9 0 23 0 53 12 22
2017 IS-04 23 32 18 21 7 0 0 55 27 28
2017 IS-05 20 32 15 27 0 7 0 55 28 19
2017 IS-06 51 24 16 0 8 0 0 76 8 12

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 27 46 14 5 2 5 0 77 8 97
2018 IS-02 23 54 15 8 0 0 0 77 8 13
2018 IS-03 20 50 15 5 0 10 0 78 6 20
2018 IS-04 23 38 23 8 4 4 0 64 12 26
2018 IS-05 25 54 8 0 4 8 0 86 5 24
2018 IS-06 50 42 8 0 0 0 0 92 0 12
2017 IS 28 31 24 2 1 13 1 69 4 95
2017 IS-02 20 27 46 0 0 7 0 51 0 14
2017 IS-03 32 27 9 0 0 27 5 87 0 22
2017 IS-04 21 39 23 7 3 7 0 64 11 28
2017 IS-05 25 25 30 0 0 20 0 63 0 19
2017 IS-06 51 32 16 0 0 0 0 84 0 12
2014 IS 38 34 16 4 2 6 0 77 6 101
2014 IS-02 36 43 0 0 14 7 0 85 15 14
2014 IS-03 33 44 12 8 0 4 0 79 8 25
2014 IS-04 35 31 19 0 0 15 0 77 0 26
2014 IS-05 46 29 17 8 0 0 0 75 8 24
2014 IS-06 45 27 27 0 0 0 0 73 0 11

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 33 38 16 7 2 3 0 73 10 97
2018 IS-02 23 46 23 0 0 8 0 75 0 13
2018 IS-03 30 45 20 5 0 0 0 75 5 20
2018 IS-04 38 23 23 12 0 4 0 64 12 26
2018 IS-05 29 42 8 8 8 4 0 74 17 24
2018 IS-06 42 50 0 8 0 0 0 92 8 12
2017 IS 26 54 10 4 0 6 0 86 4 95
2017 IS-02 37 47 16 0 0 0 0 84 0 14
2017 IS-03 18 64 0 5 0 14 0 95 5 22
2017 IS-04 21 69 7 3 0 0 0 90 3 28
2017 IS-05 20 37 25 5 0 13 0 65 6 19
2017 IS-06 51 41 0 8 0 0 0 92 8 12
2014 IS 34 38 17 4 1 7 0 76 5 101
2014 IS-02 29 43 14 0 7 7 0 77 8 14
2014 IS-03 32 48 16 0 0 4 0 83 0 25
2014 IS-04 31 38 15 4 0 12 0 78 4 26
2014 IS-05 46 21 17 8 0 8 0 73 9 24
2014 IS-06 27 45 18 9 0 0 0 73 9 11
2011 IS 34 48 12 3 1 2 0 83 5 136
2011 IS-02 56 38 6 0 0 0 0 94 0 16
2011 IS-03 29 63 5 0 0 3 0 95 0 38
2011 IS-04 38 35 15 8 3 3 0 74 10 40
2011 IS-05 18 54 18 4 4 4 0 74 7 28
2011 IS-06 43 43 14 0 0 0 0 86 0 14

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 48 38 10 3 0 0 0 87 3 97
2018 IS-02 31 46 23 0 0 0 0 77 0 13
2018 IS-03 40 50 10 0 0 0 0 90 0 20
2018 IS-04 58 31 12 0 0 0 0 88 0 26
2018 IS-05 58 25 4 13 0 0 0 83 13 24
2018 IS-06 42 58 0 0 0 0 0 100 0 12
2017 IS 42 50 6 1 0 1 0 92 1 95
2017 IS-02 43 50 7 0 0 0 0 93 0 14
2017 IS-03 36 64 0 0 0 0 0 100 0 22
2017 IS-04 48 42 10 0 0 0 0 90 0 28
2017 IS-05 32 45 10 6 0 7 0 82 7 19
2017 IS-06 51 49 0 0 0 0 0 100 0 12
2014 IS 48 36 9 7 0 0 0 84 7 101
2014 IS-02 50 35 7 7 0 0 0 86 7 14
2014 IS-03 40 44 16 0 0 0 0 84 0 25
2014 IS-04 50 27 8 15 0 0 0 77 15 26
2014 IS-05 54 38 0 8 0 0 0 92 8 24
2014 IS-06 55 36 9 0 0 0 0 91 0 11
2011 IS 46 43 7 1 2 0 0 90 3 136
2011 IS-02 63 31 6 0 0 0 0 94 0 16
2011 IS-03 39 55 0 0 5 0 0 95 5 38
2011 IS-04 55 33 10 3 0 0 0 88 3 40
2011 IS-05 32 54 11 0 4 0 0 86 4 28
2011 IS-06 50 36 14 0 0 0 0 86 0 14
2008 IS 39 46 7 5 4 0 0 85 8 111
2008 IS-02 41 47 12 0 0 0 0 88 0 17
2008 IS-03 33 56 0 4 7 0 0 89 11 27
2008 IS-04 44 39 14 3 0 0 0 83 3 36
2008 IS-05 25 42 8 17 8 0 0 67 25 12
2008 IS-06 47 47 0 7 0 0 0 93 7 15

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 41 35 15 7 1 0 0 76 8 97
2018 IS-02 23 38 31 8 0 0 0 62 8 13
2018 IS-03 25 45 20 10 0 0 0 70 10 20
2018 IS-04 50 23 19 8 0 0 0 73 8 26
2018 IS-05 54 33 4 4 4 0 0 88 8 24
2018 IS-06 50 42 8 0 0 0 0 92 0 12
2017 IS 32 44 15 6 1 1 0 77 7 95
2017 IS-02 27 53 7 0 7 7 0 86 7 14
2017 IS-03 23 45 23 9 0 0 0 68 9 22
2017 IS-04 35 37 21 7 0 0 0 73 7 28
2017 IS-05 32 48 15 5 0 0 0 80 5 19
2017 IS-06 51 41 0 8 0 0 0 92 8 12
2014 IS 35 34 19 7 5 1 0 69 12 101
2014 IS-02 36 43 7 0 14 0 0 79 14 14
2014 IS-03 36 33 24 4 0 4 0 71 4 25
2014 IS-04 38 19 23 12 8 0 0 58 19 26
2014 IS-05 29 46 13 8 4 0 0 75 13 24
2014 IS-06 36 36 18 9 0 0 0 73 9 11
2011 IS 45 38 13 2 1 0 0 83 4 136
2011 IS-02 50 38 6 0 6 0 0 88 6 16
2011 IS-03 47 39 13 0 0 0 0 87 0 38
2011 IS-04 50 28 18 5 0 0 0 78 5 40
2011 IS-05 32 46 14 4 4 0 0 79 7 28
2011 IS-06 43 50 7 0 0 0 0 93 0 14

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 41 38 15 6 1 0 0 78 7 96
2018 IS-02 25 42 25 8 0 0 0 67 8 12
2018 IS-03 25 50 15 10 0 0 0 75 10 20
2018 IS-04 50 23 23 4 0 0 0 73 4 26
2018 IS-05 50 38 4 4 4 0 0 88 8 24
2018 IS-06 50 42 8 0 0 0 0 92 0 12
2017 IS 31 47 13 8 0 0 0 79 8 95
2017 IS-02 27 53 13 7 0 0 0 80 7 14
2017 IS-03 32 45 14 9 0 0 0 77 9 22
2017 IS-04 32 41 21 7 0 0 0 73 7 28
2017 IS-05 27 53 10 10 0 0 0 80 10 19
2017 IS-06 43 49 0 8 0 0 0 92 8 12
2014 IS 33 38 16 10 3 0 0 71 13 101
2014 IS-02 29 50 7 0 14 0 0 79 14 14
2014 IS-03 37 40 20 4 0 0 0 76 4 25
2014 IS-04 38 31 12 19 0 0 0 69 19 26
2014 IS-05 29 38 13 17 4 0 0 67 21 24
2014 IS-06 27 45 27 0 0 0 0 73 0 11
2011 IS 43 42 10 4 1 0 0 85 4 136
2011 IS-02 56 25 13 6 0 0 0 81 6 16
2011 IS-03 42 47 8 3 0 0 0 89 3 38
2011 IS-04 53 25 18 5 0 0 0 78 5 40
2011 IS-05 29 57 7 4 4 0 0 86 7 28
2011 IS-06 36 64 0 0 0 0 0 100 0 14
2008 IS 42 38 12 5 3 0 0 80 8 111
2008 IS-02 47 35 6 6 6 0 0 82 12 17
2008 IS-03 37 52 4 4 4 0 0 89 7 27
2008 IS-04 39 47 11 3 0 0 0 86 3 36
2008 IS-05 33 25 17 17 8 0 0 58 25 12
2008 IS-06 53 13 33 0 0 0 0 67 0 15

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 31 30 16 11 4 7 0 66 17 96
2018 IS-02 15 23 31 15 8 8 0 42 25 13
2018 IS-03 30 25 15 15 0 15 0 65 18 20
2018 IS-04 35 27 15 15 4 4 0 64 20 26
2018 IS-05 39 35 13 4 4 4 0 77 9 23
2018 IS-06 33 50 8 0 0 8 0 91 0 12
2017 IS 29 34 10 14 6 7 0 67 22 94
2017 IS-02 34 33 13 13 7 0 0 66 20 14
2017 IS-03 18 41 9 23 0 9 0 65 25 22
2017 IS-04 28 25 18 10 7 12 0 60 19 28
2017 IS-05 23 45 5 16 11 0 0 68 26 18
2017 IS-06 51 24 0 8 8 8 0 82 18 12
2014 IS 32 23 22 16 3 5 0 57 20 101
2014 IS-02 29 21 35 0 7 7 0 54 8 14
2014 IS-03 41 20 16 20 0 4 0 63 21 25
2014 IS-04 35 19 19 15 8 4 0 56 24 26
2014 IS-05 29 25 21 17 0 8 0 59 18 24
2014 IS-06 18 36 18 27 0 0 0 55 27 11
2011 IS 35 31 18 10 4 1 0 67 14 136
2011 IS-02 38 31 25 0 6 0 0 69 6 16
2011 IS-03 34 37 16 11 3 0 0 71 13 38
2011 IS-04 45 23 20 10 3 0 0 68 13 40
2011 IS-05 29 25 21 18 7 0 0 54 25 28
2011 IS-06 21 50 7 7 0 14 0 83 8 14
2008 IS 35 30 17 10 3 4 2 69 13 111
2008 IS-02 24 41 18 6 6 6 0 69 13 17
2008 IS-03 41 30 19 7 0 0 4 73 8 27
2008 IS-04 39 28 14 14 0 3 3 71 15 36
2008 IS-05 25 33 25 0 8 8 0 64 9 12
2008 IS-06 33 27 13 13 7 7 0 64 21 15
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 IS 29 34 37 97
2018 IS-02 38 23 38 13
2018 IS-03 15 40 45 20
2018 IS-04 31 31 38 26
2018 IS-05 25 38 38 24
2018 IS-06 33 42 25 12
2017 IS 30 36 33 95
2017 IS-02 53 13 34 14
2017 IS-03 32 36 32 22
2017 IS-04 31 39 30 28
2017 IS-05 20 40 40 19
2017 IS-06 16 51 32 12
2014 IS 35 28 38 101
2014 IS-02 21 7 72 14
2014 IS-03 28 37 36 25
2014 IS-04 31 38 31 26
2014 IS-05 42 29 29 24
2014 IS-06 55 9 36 11
2011 IS 34 30 36 136
2011 IS-02 31 19 50 16
2011 IS-03 32 34 34 38
2011 IS-04 35 35 30 40
2011 IS-05 36 25 39 28
2011 IS-06 36 29 36 14

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 IS 7 7 64 4 11 7 28
2017 IS 7 32 42 7 10 3 29
2014 IS 14 31 40 9 9999 6 35
2014 IS-05 0 10 70 10 9999 10 10
2011 IS 9 33 37 11 9999 11 46
2011 IS-03 25 33 42 0 9999 0 12
2011 IS-04 7 21 36 7 9999 29 14
2011 IS-05 0 50 40 10 9999 0 10
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 IS 20 80 97
2018 IS-04 19 81 26

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 IS 47 19

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 IS 47 19

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 IS 0 19

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 IS 0 19

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 IS 37 19

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 IS 37 19

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 IS 47 19

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 IS 26 19

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 IS 47 19

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 IS 37 19

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 IS 0 19

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 IS 0 19

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 IS 26 19

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 IS 26 19

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 IS 58 19

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 IS 26 19

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 IS 0 19

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 IS 0 19

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 IS 0 19

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 IS 26 19

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 IS 0 19

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 IS 0 19

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 IS 47 19

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 IS 0 19

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 IS 53 19

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 IS 0 19

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 9 14 35 13 3 20 5 32 22 97
2018 IS-02 8 23 38 8 0 8 15 40 10 13
2018 IS-03 0 20 35 15 5 20 5 27 27 20
2018 IS-04 12 15 42 4 4 19 4 35 10 26
2018 IS-05 17 4 33 21 4 17 4 26 32 24
2018 IS-06 8 17 25 17 0 33 0 38 25 12
2017 IS 8 12 15 8 5 42 9 42 27 95
2017 IS-02 13 13 23 0 0 20 30 54 0 14
2017 IS-03 0 14 18 5 5 55 5 33 22 22
2017 IS-04 7 17 15 3 10 40 8 46 26 28
2017 IS-05 10 5 10 30 5 33 7 25 58 19
2017 IS-06 16 8 8 0 0 68 0 75 0 12
2014 IS 11 18 21 3 7 31 10 48 17 101
2014 IS-02 14 22 21 0 0 35 7 63 0 14
2014 IS-03 16 9 16 4 8 40 8 47 23 25
2014 IS-04 4 27 23 0 8 31 8 50 13 26
2014 IS-05 13 17 21 4 13 21 13 44 25 24
2014 IS-06 9 18 18 9 0 27 18 50 17 11

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 23 34 29 4 3 7 0 61 8 97
2018 IS-02 23 31 31 0 0 15 0 64 0 13
2018 IS-03 15 35 25 5 5 15 0 59 12 20
2018 IS-04 23 35 35 0 4 4 0 60 4 26
2018 IS-05 17 29 33 13 4 4 0 48 17 24
2018 IS-06 50 42 8 0 0 0 0 92 0 12
2017 IS 21 32 18 6 2 20 1 67 10 95
2017 IS-02 27 34 16 0 0 16 7 79 0 14
2017 IS-03 14 50 18 0 0 18 0 78 0 22
2017 IS-04 10 40 17 0 7 26 0 68 9 28
2017 IS-05 20 10 15 30 0 25 0 40 40 19
2017 IS-06 51 16 24 0 0 8 0 73 0 12
2014 IS 19 36 20 6 4 16 0 65 12 101
2014 IS-02 29 35 7 0 0 28 0 90 0 14
2014 IS-03 20 33 20 8 0 20 0 65 10 25
2014 IS-04 8 35 27 0 12 19 0 52 14 26
2014 IS-05 17 50 13 13 4 4 0 70 17 24
2014 IS-06 36 18 27 9 0 9 0 60 10 11
2011 IS 29 44 10 7 2 7 0 79 10 135
2011 IS-02 44 38 0 6 0 13 0 93 7 16
2011 IS-03 34 50 8 0 3 5 0 89 3 38
2011 IS-04 23 45 15 10 0 8 0 73 11 40
2011 IS-05 15 41 19 15 7 4 0 58 23 27
2011 IS-06 43 43 0 0 0 14 0 100 0 14
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 IS 5 95 97
2018 IS-02 0 100 13
2018 IS-06 0 100 12

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 9 20 34 4 2 25 6 42 9 97
2018 IS-02 0 38 31 0 0 23 8 56 0 13
2018 IS-03 5 25 45 5 0 20 0 38 6 20
2018 IS-04 8 19 46 4 4 12 8 33 10 26
2018 IS-05 17 8 25 4 4 38 4 43 14 24
2018 IS-06 17 17 17 8 0 33 8 57 14 12
2017 IS 7 12 17 2 2 51 9 48 10 94
2017 IS-02 0 20 30 0 0 30 20 40 0 14
2017 IS-03 0 14 10 5 5 57 10 43 29 21
2017 IS-04 10 10 17 3 3 51 4 46 15 28
2017 IS-05 10 15 20 0 0 43 12 56 0 19
2017 IS-06 16 0 8 0 0 76 0 67 0 12
2014 IS 12 10 17 4 2 43 12 49 13 100
2014 IS-02 21 14 14 0 0 35 15 71 0 14
2014 IS-03 12 5 20 12 0 48 4 35 25 25
2014 IS-04 8 8 20 4 4 40 16 36 18 25
2014 IS-05 17 17 13 0 4 38 13 67 8 24
2014 IS-06 0 9 9 0 0 64 18 50 0 11

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 21 36 28 4 1 9 1 63 6 97
2018 IS-02 8 38 23 0 0 31 0 67 0 13
2018 IS-03 15 30 40 5 0 10 0 50 6 20
2018 IS-04 19 31 42 4 0 4 0 52 4 26
2018 IS-05 21 38 21 8 4 8 0 64 14 24
2018 IS-06 42 50 0 0 0 0 8 100 0 12
2017 IS 21 32 15 1 0 27 4 77 1 94
2017 IS-02 27 34 26 0 0 7 7 70 0 14
2017 IS-03 10 29 14 0 0 38 10 73 0 21
2017 IS-04 14 39 14 3 0 30 0 75 5 28
2017 IS-05 15 35 15 0 0 30 5 77 0 19
2017 IS-06 59 16 8 0 0 16 0 90 0 12
2014 IS 21 27 20 5 0 24 4 66 7 101
2014 IS-02 28 21 7 0 0 28 15 88 0 14
2014 IS-03 8 33 24 8 0 28 0 56 11 25
2014 IS-04 12 27 27 4 0 27 4 56 6 26
2014 IS-05 29 33 17 8 0 13 0 71 10 24
2014 IS-06 45 9 9 0 0 27 9 86 0 11
2011 IS 36 46 8 1 1 8 0 89 2 136
2011 IS-02 63 31 0 0 0 6 0 100 0 16
2011 IS-03 26 63 3 3 0 5 0 94 3 38
2011 IS-04 40 33 13 3 0 13 0 83 3 40
2011 IS-05 29 50 14 0 4 4 0 81 4 28
2011 IS-06 36 43 7 0 0 14 0 92 0 14
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 15 30 24 12 15 0 3 47 29 97
2018 IS-02 15 31 23 8 23 0 0 46 31 13
2018 IS-03 30 40 25 5 0 0 0 70 5 20
2018 IS-04 15 23 19 12 27 0 4 40 40 26
2018 IS-05 8 21 29 25 8 0 8 32 36 24
2018 IS-06 8 42 25 8 17 0 0 50 25 12
2017 IS 22 26 21 12 15 0 4 51 27 95
2017 IS-02 20 27 23 13 16 0 0 47 30 14
2017 IS-03 45 32 9 9 5 0 0 77 14 22
2017 IS-04 14 14 34 12 19 0 7 29 34 28
2017 IS-05 20 32 6 10 22 0 10 58 35 19
2017 IS-06 8 35 32 16 8 0 0 43 24 12

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 8 28 39 10 13 0 1 36 24 97
2018 IS-02 23 38 23 8 8 0 0 62 15 13
2018 IS-03 15 20 50 10 5 0 0 35 15 20
2018 IS-04 4 31 46 8 12 0 0 35 19 26
2018 IS-05 0 29 46 13 8 0 4 30 22 24
2018 IS-06 0 25 17 17 42 0 0 25 58 12
2017 IS 11 30 29 21 7 1 1 42 28 95
2017 IS-02 13 33 54 0 0 0 0 46 0 14
2017 IS-03 18 32 23 27 0 0 0 50 27 22
2017 IS-04 14 38 17 24 7 0 0 52 31 28
2017 IS-05 5 20 33 20 10 7 5 28 34 19
2017 IS-06 0 16 32 27 24 0 0 16 51 12

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 11 30 31 17 8 0 2 43 26 96
2018 IS-02 38 31 8 23 0 0 0 69 23 13
2018 IS-03 20 35 35 5 5 0 0 55 10 20
2018 IS-04 4 36 36 16 4 0 4 42 21 25
2018 IS-05 0 25 33 21 17 0 4 26 39 24
2018 IS-06 8 17 33 25 17 0 0 25 42 12
2017 IS 12 29 38 15 6 0 1 41 21 95
2017 IS-02 23 37 40 0 0 0 0 60 0 14
2017 IS-03 14 45 27 14 0 0 0 59 14 22
2017 IS-04 10 30 39 14 7 0 0 40 21 28
2017 IS-05 10 10 45 15 15 0 5 21 32 19
2017 IS-06 0 16 41 35 8 0 0 16 43 12

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 16 20 25 22 16 0 1 36 39 97
2018 IS-02 31 8 15 46 0 0 0 38 46 13
2018 IS-03 20 20 25 15 20 0 0 40 35 20
2018 IS-04 19 19 23 23 15 0 0 38 38 26
2018 IS-05 8 25 33 17 13 0 4 35 30 24
2018 IS-06 0 25 25 17 33 0 0 25 50 12
2017 IS 15 29 21 17 14 3 1 46 33 95
2017 IS-02 13 43 23 20 0 0 0 57 20 14
2017 IS-03 23 32 23 5 18 0 0 55 23 22
2017 IS-04 19 25 18 14 24 0 0 44 38 28
2017 IS-05 10 20 28 25 5 7 5 34 34 19
2017 IS-06 0 32 8 32 16 11 0 36 55 12

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 38 28 15 5 9 0 4 69 15 97
2018 IS-02 69 23 8 0 0 0 0 92 0 13
2018 IS-03 45 35 10 0 5 0 5 84 5 20
2018 IS-04 38 27 23 4 0 0 8 71 4 26
2018 IS-05 25 38 17 4 13 0 4 65 17 24
2018 IS-06 17 8 17 17 42 0 0 25 58 12
2017 IS 41 25 17 8 5 0 4 69 14 95
2017 IS-02 53 27 20 0 0 0 0 80 0 14
2017 IS-03 59 32 0 0 0 0 9 100 0 22
2017 IS-04 38 27 17 10 3 0 3 68 14 28
2017 IS-05 35 13 22 20 5 0 5 51 26 19
2017 IS-06 8 27 32 8 24 0 0 35 32 12

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 22 27 29 10 12 0 0 48 23 97
2018 IS-02 54 23 8 0 15 0 0 77 15 13
2018 IS-03 25 25 30 10 10 0 0 50 20 20
2018 IS-04 15 31 42 8 4 0 0 46 12 26
2018 IS-05 13 33 29 8 17 0 0 46 25 24
2018 IS-06 8 17 17 33 25 0 0 25 58 12
2017 IS 20 36 21 18 5 0 0 56 23 95
2017 IS-02 34 36 16 13 0 0 0 70 13 14
2017 IS-03 14 59 18 5 5 0 0 73 9 22
2017 IS-04 27 31 25 17 0 0 0 58 17 28
2017 IS-05 10 22 28 30 10 0 0 32 40 19
2017 IS-06 16 27 8 32 16 0 0 43 49 12

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 17 43 26 9 5 0 0 59 15 96
2018 IS-02 15 31 23 23 8 0 0 46 31 13
2018 IS-03 21 37 26 16 0 0 0 58 16 19
2018 IS-04 19 46 23 8 4 0 0 65 12 26
2018 IS-05 8 63 21 4 4 0 0 71 8 24
2018 IS-06 25 25 42 0 8 0 0 50 8 12
2017 IS 23 34 25 7 5 4 0 61 13 94
2017 IS-02 30 13 43 13 0 0 0 43 13 14
2017 IS-03 10 43 29 10 0 10 0 58 11 21
2017 IS-04 24 49 14 7 3 3 0 75 11 28
2017 IS-05 32 20 27 0 15 7 0 55 16 19
2017 IS-06 24 35 24 8 8 0 0 59 16 12

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 19 35 27 13 5 1 0 54 18 95
2018 IS-02 23 38 8 8 15 8 0 67 25 13
2018 IS-03 26 21 32 11 11 0 0 47 21 19
2018 IS-04 24 24 36 16 0 0 0 48 16 25
2018 IS-05 13 50 21 17 0 0 0 63 17 24
2018 IS-06 8 42 33 8 8 0 0 50 17 12
2017 IS 13 38 32 12 4 1 0 51 16 95
2017 IS-02 23 40 23 0 7 7 0 68 7 14
2017 IS-03 14 36 32 18 0 0 0 50 18 22
2017 IS-04 10 38 38 10 3 0 0 48 14 28
2017 IS-05 17 42 21 10 10 0 0 58 20 19
2017 IS-06 0 32 43 24 0 0 0 32 24 12

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 21 38 22 8 9 0 2 60 18 96
2018 IS-02 15 31 31 15 8 0 0 46 23 13
2018 IS-03 21 42 11 16 5 0 5 67 22 19
2018 IS-04 27 27 27 4 15 0 0 54 19 26
2018 IS-05 17 46 13 8 13 0 4 65 22 24
2018 IS-06 25 42 33 0 0 0 0 67 0 12
2017 IS 18 42 24 10 6 0 0 59 16 95
2017 IS-02 20 53 7 13 7 0 0 73 20 14
2017 IS-03 23 27 27 23 0 0 0 50 23 22
2017 IS-04 10 59 17 7 7 0 0 69 14 28
2017 IS-05 22 30 28 5 15 0 0 52 20 19
2017 IS-06 16 32 51 0 0 0 0 49 0 12

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 27 31 23 13 6 0 0 58 19 95
2018 IS-02 31 31 31 0 8 0 0 62 8 13
2018 IS-03 21 26 26 21 5 0 0 47 26 19
2018 IS-04 36 28 16 20 0 0 0 64 20 25
2018 IS-05 17 42 29 8 4 0 0 58 13 24
2018 IS-06 33 25 17 8 17 0 0 58 25 12
2017 IS 20 34 24 16 5 1 0 54 21 95
2017 IS-02 20 37 20 23 0 0 0 57 23 14
2017 IS-03 18 32 27 18 5 0 0 50 23 22
2017 IS-04 21 38 18 17 3 3 0 60 21 28
2017 IS-05 27 25 33 5 10 0 0 52 15 19
2017 IS-06 8 41 24 16 11 0 0 49 27 12

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 46 21 19 7 5 0 1 68 13 95
2018 IS-02 31 31 8 15 8 0 8 67 25 13
2018 IS-03 37 11 37 11 5 0 0 47 16 19
2018 IS-04 64 0 20 4 12 0 0 64 16 25
2018 IS-05 42 33 17 8 0 0 0 75 8 24
2018 IS-06 58 33 8 0 0 0 0 92 0 12
2017 IS 57 22 12 5 2 0 2 81 8 94
2017 IS-02 73 13 7 0 7 0 0 87 7 14
2017 IS-03 48 24 10 10 5 0 5 75 15 21
2017 IS-04 42 30 21 4 0 0 3 74 4 28
2017 IS-05 62 17 12 10 0 0 0 78 10 19
2017 IS-06 84 16 0 0 0 0 0 100 0 12

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 63 17 7 6 3 0 3 83 10 95
2018 IS-02 67 8 8 0 8 0 8 82 9 12
2018 IS-03 63 16 5 5 5 0 5 83 11 19
2018 IS-04 65 12 15 8 0 0 0 77 8 26
2018 IS-05 63 21 0 8 4 0 4 87 13 24
2018 IS-06 67 17 8 8 0 0 0 83 8 12

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 64 18 8 2 5 1 2 84 8 96
2018 IS-02 77 8 8 0 0 0 8 92 0 13
2018 IS-03 53 26 11 5 5 0 0 79 11 19
2018 IS-04 69 8 4 4 12 4 0 80 16 26
2018 IS-05 54 25 13 0 4 0 4 83 4 24
2018 IS-06 67 25 8 0 0 0 0 92 0 12
2017 IS 74 15 4 4 1 1 1 91 5 95
2017 IS-02 80 20 0 0 0 0 0 100 0 14
2017 IS-03 73 14 9 0 0 0 5 90 0 22
2017 IS-04 66 14 3 10 3 3 0 82 14 28
2017 IS-05 70 20 5 5 0 0 0 90 5 19
2017 IS-06 92 8 0 0 0 0 0 100 0 12

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 43 32 14 3 7 0 1 76 11 96
2018 IS-02 38 38 23 0 0 0 0 77 0 13
2018 IS-03 45 30 10 0 15 0 0 75 15 20
2018 IS-04 36 32 16 8 8 0 0 68 16 25
2018 IS-05 50 21 13 4 8 0 4 74 13 24
2018 IS-06 50 42 8 0 0 0 0 92 0 12
2017 IS 55 29 13 1 2 0 0 84 3 95
2017 IS-02 47 37 16 0 0 0 0 84 0 14
2017 IS-03 55 27 18 0 0 0 0 82 0 22
2017 IS-04 62 21 10 3 3 0 0 83 7 28
2017 IS-05 45 35 15 0 5 0 0 80 5 19
2017 IS-06 68 32 0 0 0 0 0 100 0 12

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 45 22 17 7 7 0 2 68 15 96
2018 IS-02 62 15 8 15 0 0 0 77 15 13
2018 IS-03 40 25 15 5 10 0 5 68 16 20
2018 IS-04 44 28 16 4 8 0 0 72 12 25
2018 IS-05 42 17 21 4 13 0 4 61 17 24
2018 IS-06 42 25 25 8 0 0 0 67 8 12
2017 IS 55 20 15 6 5 0 0 74 11 95
2017 IS-02 50 27 23 0 0 0 0 77 0 14
2017 IS-03 41 27 27 5 0 0 0 68 5 22
2017 IS-04 62 18 3 3 14 0 0 79 17 28
2017 IS-05 50 15 20 15 0 0 0 65 15 19
2017 IS-06 76 8 0 8 8 0 0 84 16 12

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 46 13 5 0 2 0 34 89 3 95
2018 IS-02 46 8 0 0 0 0 46 100 0 13
2018 IS-03 50 15 0 0 5 0 30 93 7 20
2018 IS-04 33 4 8 0 0 0 54 82 0 24
2018 IS-05 54 13 4 0 4 0 25 89 6 24
2018 IS-06 50 33 17 0 0 0 0 83 0 12
2017 IS 50 11 4 0 0 0 35 94 0 95
2017 IS-02 60 7 7 0 0 0 27 91 0 14
2017 IS-03 59 0 0 0 0 0 41 100 0 22
2017 IS-04 48 3 0 0 0 0 49 100 0 28
2017 IS-05 43 20 0 0 0 0 37 100 0 19
2017 IS-06 35 41 24 0 0 0 0 76 0 12

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 69 15 2 1 2 0 11 94 4 95
2018 IS-02 54 23 0 8 0 0 15 91 9 13
2018 IS-03 75 10 0 0 0 0 15 100 0 20
2018 IS-04 76 8 0 0 0 0 16 100 0 25
2018 IS-05 67 17 4 0 8 0 4 87 9 24
2018 IS-06 64 27 9 0 0 0 0 91 0 11
2017 IS 75 10 6 0 0 0 9 94 0 95
2017 IS-02 87 13 0 0 0 0 0 100 0 14
2017 IS-03 77 9 5 0 0 0 9 95 0 22
2017 IS-04 71 0 12 0 0 0 17 85 0 28
2017 IS-05 75 10 5 0 0 0 10 94 0 19
2017 IS-06 68 32 0 0 0 0 0 100 0 12

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 64 15 4 4 9 0 4 82 14 96
2018 IS-02 38 23 8 8 15 0 8 67 25 13
2018 IS-03 55 20 10 0 10 0 5 79 11 20
2018 IS-04 60 8 4 8 16 0 4 71 25 25
2018 IS-05 71 21 0 0 4 0 4 96 4 24
2018 IS-06 92 0 0 8 0 0 0 92 8 12
2017 IS 74 11 5 1 6 0 2 87 7 94
2017 IS-02 46 27 13 7 7 0 0 73 13 14
2017 IS-03 81 5 10 0 5 0 0 86 5 21
2017 IS-04 68 14 4 0 14 0 0 82 14 28
2017 IS-05 85 5 0 0 0 0 10 100 0 19
2017 IS-06 92 8 0 0 0 0 0 100 0 12

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 45 33 16 4 2 0 0 78 6 95
2018 IS-02 46 31 15 8 0 0 0 77 8 13
2018 IS-03 42 37 16 0 5 0 0 79 5 19
2018 IS-04 44 28 24 4 0 0 0 72 4 25
2018 IS-05 38 38 13 8 4 0 0 75 13 24
2018 IS-06 75 25 0 0 0 0 0 100 0 12
2017 IS 47 37 8 1 5 0 2 86 6 95
2017 IS-02 47 43 0 0 9 0 0 91 9 14
2017 IS-03 55 32 14 0 0 0 0 86 0 22
2017 IS-04 38 41 14 0 3 0 3 82 4 28
2017 IS-05 37 42 5 5 7 0 5 82 12 19
2017 IS-06 68 24 0 0 8 0 0 92 8 12

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 7 27 49 11 5 0 0 34 17 96
2018 IS-02 8 23 62 0 8 0 0 31 8 13
2018 IS-03 16 32 42 11 0 0 0 47 11 19
2018 IS-04 0 27 58 15 0 0 0 27 15 26
2018 IS-05 8 29 50 13 0 0 0 38 13 24
2018 IS-06 8 25 25 8 33 0 0 33 42 12
2017 IS 7 28 48 11 6 0 0 35 17 95
2017 IS-02 20 30 50 0 0 0 0 50 0 14
2017 IS-03 9 36 50 5 0 0 0 45 5 22
2017 IS-04 0 19 60 17 3 0 0 19 21 28
2017 IS-05 10 25 35 15 15 0 0 35 30 19
2017 IS-06 0 35 32 16 16 0 0 35 32 12

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 8 25 45 15 6 0 0 22 33 97
2018 IS-02 8 23 54 8 8 0 0 15 31 13
2018 IS-03 0 40 25 20 15 0 0 35 40 20
2018 IS-04 8 27 54 12 0 0 0 12 35 26
2018 IS-05 8 13 50 21 8 0 0 29 21 24
2018 IS-06 25 17 42 17 0 0 0 17 42 12
2017 IS 5 19 43 25 7 0 0 33 24 94
2017 IS-02 13 7 43 30 7 0 0 37 20 14
2017 IS-03 5 18 41 18 18 0 0 36 23 22
2017 IS-04 4 18 47 27 4 0 0 32 21 27
2017 IS-05 5 22 47 22 5 0 0 27 27 19
2017 IS-06 0 32 32 35 0 0 0 35 32 12

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 15 44 21 14 4 1 0 60 19 97
2018 IS-02 8 31 15 38 8 0 0 38 46 13
2018 IS-03 15 50 10 20 5 0 0 65 25 20
2018 IS-04 23 42 23 8 0 4 0 68 8 26
2018 IS-05 8 42 33 8 8 0 0 50 17 24
2018 IS-06 25 58 8 8 0 0 0 83 8 12
2017 IS 15 26 21 15 6 16 1 49 26 95
2017 IS-02 0 7 36 20 0 30 7 11 32 14
2017 IS-03 9 36 9 14 14 18 0 56 33 22
2017 IS-04 14 40 19 14 3 11 0 60 19 28
2017 IS-05 25 15 15 20 12 13 0 46 36 19
2017 IS-06 27 16 41 8 0 8 0 47 9 12

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 13 41 22 13 5 5 0 58 20 97
2018 IS-02 15 23 23 15 8 15 0 45 27 13
2018 IS-03 15 35 20 20 5 5 0 53 26 20
2018 IS-04 12 46 23 12 4 4 0 60 16 26
2018 IS-05 8 50 25 13 4 0 0 58 17 24
2018 IS-06 25 50 8 0 8 8 0 82 9 12
2017 IS 13 41 25 12 5 3 0 56 18 93
2017 IS-02 27 30 16 20 0 7 0 61 22 14
2017 IS-03 0 48 19 19 10 5 0 50 30 21
2017 IS-04 11 37 41 4 7 0 0 48 11 27
2017 IS-05 15 33 25 15 5 7 0 52 22 19
2017 IS-06 19 65 8 8 0 0 0 84 8 12
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 25 28 20 14 10 2 1 26 74 97
2018 IS-02 38 15 23 23 0 0 0 38 62 13
2018 IS-03 25 40 20 10 0 0 5 26 74 20
2018 IS-04 27 27 27 4 15 0 0 27 73 26
2018 IS-05 25 25 13 21 13 4 0 26 74 24
2018 IS-06 8 33 17 25 17 0 0 8 92 12
2017 IS 32 28 23 4 8 4 0 34 66 95
2017 IS-02 43 20 16 7 7 7 0 46 54 14
2017 IS-03 45 32 18 0 0 5 0 48 52 22
2017 IS-04 25 31 17 8 16 3 0 26 74 28
2017 IS-05 40 15 33 0 5 7 0 43 57 19
2017 IS-06 0 43 41 8 8 0 0 0 100 12

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 IS 20 70
2018 IS-03 0 14
2018 IS-04 21 19
2018 IS-05 18 17
2017 IS 25 60
2017 IS-03 9 11
2017 IS-04 32 20
2017 IS-05 0 10
2017 IS-06 24 12

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 IS 26 70
2018 IS-03 7 14
2018 IS-04 26 19
2018 IS-05 29 17
2017 IS 22 60
2017 IS-03 18 11
2017 IS-04 27 20
2017 IS-05 9 10
2017 IS-06 24 12

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 IS 19 70
2018 IS-03 14 14
2018 IS-04 11 19
2018 IS-05 24 17
2017 IS 14 60
2017 IS-03 0 11
2017 IS-04 21 20
2017 IS-05 12 10
2017 IS-06 0 12

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 IS 69 70
2018 IS-03 71 14
2018 IS-04 63 19
2018 IS-05 82 17
2017 IS 67 60
2017 IS-03 64 11
2017 IS-04 71 20
2017 IS-05 79 10
2017 IS-06 76 12

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 IS 7 70
2018 IS-03 14 14
2018 IS-04 16 19
2018 IS-05 0 17
2017 IS 0 60
2017 IS-03 0 11
2017 IS-04 0 20
2017 IS-05 0 10
2017 IS-06 0 12

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 IS 21 70
2018 IS-03 0 14
2018 IS-04 42 19
2018 IS-05 12 17

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 IS 33 70
2018 IS-03 14 14
2018 IS-04 42 19
2018 IS-05 24 17
2017 IS 34 60
2017 IS-03 27 11
2017 IS-04 31 20
2017 IS-05 53 10
2017 IS-06 41 12

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 IS 6 49 19 7 3 16 69
2018 IS-03 21 57 7 7 0 7 14
2018 IS-04 0 47 21 0 5 26 19
2018 IS-05 6 47 29 0 0 18 17
2017 IS 13 60 10 11 0 6 57
2017 IS-03 50 50 0 0 0 0 10
2017 IS-04 5 55 11 17 0 12 19
2017 IS-05 9 57 24 9 0 0 10
2017 IS-06 8 65 0 19 0 8 12

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 IS 31 69 70
2018 IS-03 29 71 14
2018 IS-04 32 68 19
2018 IS-05 12 88 17

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 6 20 13 11 39 3 9 29 56 70
2018 IS-03 0 21 0 21 29 14 14 30 70 14
2018 IS-04 11 21 16 11 32 0 11 35 47 19
2018 IS-05 0 12 24 6 59 0 0 12 65 17
2017 IS 9 26 15 21 13 2 15 42 41 60
2017 IS-03 0 45 9 9 0 0 36 71 14 11
2017 IS-04 11 24 14 31 15 0 5 37 48 20
2017 IS-05 0 21 41 9 28 0 0 21 38 10
2017 IS-06 16 24 8 16 0 8 27 63 25 12

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 3 7 11 13 50 4 11 12 75 70
2018 IS-03 7 7 21 7 36 7 14 18 55 14
2018 IS-04 0 5 11 16 53 5 11 6 81 19
2018 IS-05 0 12 12 12 59 0 6 13 75 17
2017 IS 2 13 16 16 34 0 19 18 62 60
2017 IS-03 0 9 18 9 9 0 55 20 40 11
2017 IS-04 5 5 19 23 44 0 5 10 70 20
2017 IS-05 0 9 9 9 53 0 19 12 77 10
2017 IS-06 0 24 8 16 35 0 16 29 61 12

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 37 12 26 2 12 0 10 55 16 97
2018 IS-02 54 23 0 8 15 0 0 77 23 13
2018 IS-03 35 0 35 0 10 0 20 44 13 20
2018 IS-04 46 4 35 0 8 0 8 54 8 26
2018 IS-05 33 25 17 4 17 0 4 61 22 24
2018 IS-06 8 17 42 0 8 0 25 33 11 12
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