2018 Public Service Employee Survey Results for Transport Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - EG

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 29 49 4 15 4 0 0 78 18 82
2018 EG-05 31 51 3 11 3 0 0 83 14 35
2018 EG-06 27 46 5 16 5 0 0 73 22 37
2017 EG 27 39 11 19 4 0 0 66 23 99
2017 EG-05 37 33 10 20 0 0 0 69 20 49
2017 EG-06 18 50 12 15 5 0 0 68 20 40
2014 EG 16 41 14 20 10 0 0 57 29 102
2014 EG-05 21 49 8 13 9 0 0 70 21 47
2014 EG-06 8 28 21 31 13 0 0 36 43 39
2011 EG 32 42 10 9 8 0 0 74 16 129
2011 EG-05 40 38 8 8 5 0 0 78 13 60
2011 EG-06 16 52 11 11 9 0 0 68 20 44
2008 EG 29 42 13 8 7 1 0 72 15 142
2008 EG-05 32 46 9 6 7 0 0 78 13 69
2008 EG-06 24 37 20 10 8 2 0 62 18 51

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 54 37 4 6 0 0 0 90 6 82
2018 EG-05 57 34 6 3 0 0 0 91 3 35
2018 EG-06 46 43 3 8 0 0 0 89 8 37
2017 EG 54 36 7 2 1 0 0 90 3 99
2017 EG-05 63 29 6 2 0 0 0 92 2 49
2017 EG-06 40 45 10 2 2 0 0 85 5 40
2014 EG 37 47 14 0 2 0 0 84 2 102
2014 EG-05 38 51 11 0 0 0 0 89 0 47
2014 EG-06 33 44 18 0 5 0 0 77 5 39
2011 EG 47 42 7 3 1 0 0 89 4 130
2011 EG-04 50 40 10 0 0 0 0 90 0 10
2011 EG-05 45 43 7 5 0 0 0 88 5 60
2011 EG-06 41 52 2 2 2 0 0 93 5 44
2008 EG 40 44 13 3 0 0 0 85 3 142
2008 EG-05 39 45 16 0 0 0 0 84 0 69
2008 EG-06 43 41 10 6 0 0 0 84 6 51

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 60 33 2 1 2 0 0 94 4 81
2018 EG-05 63 34 0 0 3 0 0 97 3 35
2018 EG-06 58 33 3 3 3 0 0 92 6 36
2017 EG 56 37 5 1 1 0 0 93 2 99
2017 EG-05 67 31 2 0 0 0 0 98 0 49
2017 EG-06 40 45 10 2 2 0 0 85 5 40
2014 EG 49 42 7 2 0 0 0 91 2 102
2014 EG-05 57 38 4 0 0 0 0 96 0 47
2014 EG-06 33 51 10 5 0 0 0 85 5 39
2011 EG 63 29 6 1 1 0 0 92 2 129
2011 EG-05 68 23 7 0 2 0 0 92 2 60
2011 EG-06 55 41 5 0 0 0 0 95 0 44
2008 EG 48 46 4 1 1 1 0 94 2 142
2008 EG-05 51 42 6 1 0 0 0 93 1 69
2008 EG-06 43 51 2 2 0 2 0 96 2 51

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 38 42 9 6 5 0 0 80 11 81
2018 EG-05 32 50 12 0 6 0 0 82 6 34
2018 EG-06 49 27 8 11 5 0 0 76 16 37
2017 EG 40 40 9 5 5 0 1 81 10 99
2017 EG-05 41 35 10 6 6 0 2 77 13 49
2017 EG-06 43 45 5 5 2 0 0 88 7 40
2014 EG 26 40 15 11 9 0 0 66 20 102
2014 EG-05 30 32 19 13 6 0 0 62 19 47
2014 EG-06 13 46 15 13 13 0 0 59 25 39
2011 EG 25 41 16 9 5 0 3 68 15 130
2011 EG-04 30 20 30 20 0 0 0 50 20 10
2011 EG-05 28 40 18 5 5 0 3 71 10 60
2011 EG-06 16 48 14 14 7 0 2 65 21 44

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 36 49 10 1 4 0 0 85 5 81
2018 EG-05 41 44 12 0 3 0 0 85 3 34
2018 EG-06 32 51 8 3 5 0 0 84 8 37
2017 EG 38 46 9 5 2 0 0 84 7 99
2017 EG-05 41 47 10 0 2 0 0 88 2 49
2017 EG-06 33 50 5 10 2 0 0 83 12 40
2014 EG 29 44 12 11 5 0 0 72 16 102
2014 EG-05 34 36 17 13 0 0 0 70 13 47
2014 EG-06 15 56 10 8 10 0 0 72 18 39
2011 EG 28 53 12 5 2 0 0 81 8 130
2011 EG-04 30 30 30 10 0 0 0 60 10 10
2011 EG-05 30 53 10 5 2 0 0 83 7 60
2011 EG-06 20 61 9 5 5 0 0 82 9 44
2008 EG 30 49 13 7 1 0 0 79 8 142
2008 EG-05 33 43 17 6 0 0 0 77 6 69
2008 EG-06 27 51 10 10 2 0 0 78 12 51

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 23 40 22 6 9 0 0 63 15 82
2018 EG-05 26 31 29 6 9 0 0 57 14 35
2018 EG-06 22 49 16 5 8 0 0 70 14 37
2017 EG 27 38 18 12 4 0 1 66 16 99
2017 EG-05 27 41 20 6 4 0 2 69 10 49
2017 EG-06 28 40 12 15 5 0 0 68 20 40
2014 EG 9 22 23 24 21 1 0 31 46 102
2014 EG-05 15 21 13 28 23 0 0 36 51 47
2014 EG-06 3 18 26 28 23 3 0 21 52 39
2011 EG 9 33 28 16 13 0 1 43 29 130
2011 EG-04 10 30 30 20 10 0 0 40 30 10
2011 EG-05 13 32 23 20 10 0 2 46 31 60
2011 EG-06 2 36 32 11 18 0 0 39 30 44

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 30 43 16 9 2 0 0 73 11 81
2018 EG-05 43 37 11 3 6 0 0 80 9 35
2018 EG-06 17 53 17 14 0 0 0 69 14 36
2017 EG 29 45 14 10 2 0 0 74 12 99
2017 EG-05 35 45 16 0 4 0 0 80 4 49
2017 EG-06 26 50 10 15 0 0 0 75 15 40

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 40 50 6 1 1 1 0 91 2 82
2018 EG-05 46 49 3 0 3 0 0 94 3 35
2018 EG-06 35 51 11 0 0 3 0 89 0 37
2017 EG 34 52 10 1 3 0 0 86 4 99
2017 EG-05 45 43 8 0 4 0 0 88 4 49
2017 EG-06 23 62 12 0 2 0 0 85 2 40
2014 EG 24 44 19 8 6 0 0 68 14 102
2014 EG-05 28 49 15 4 4 0 0 77 9 47
2014 EG-06 21 33 26 13 8 0 0 54 21 39
2011 EG 26 42 23 5 3 0 1 69 8 130
2011 EG-04 50 30 20 0 0 0 0 80 0 10
2011 EG-05 25 38 27 7 2 0 2 64 8 60
2011 EG-06 18 50 25 2 5 0 0 68 7 44
2008 EG 35 41 15 6 2 1 0 76 9 141
2008 EG-05 29 46 16 7 0 1 0 76 7 69
2008 EG-06 35 37 18 6 4 0 0 73 10 51

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 27 46 10 14 4 0 0 73 17 81
2018 EG-05 29 43 6 20 3 0 0 71 23 35
2018 EG-06 31 44 11 8 6 0 0 75 14 36
2017 EG 29 41 15 11 4 0 0 70 15 99
2017 EG-05 37 37 14 10 2 0 0 73 12 49
2017 EG-06 21 52 15 7 5 0 0 73 12 40

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 59 33 4 2 1 0 0 93 4 81
2018 EG-05 65 26 3 3 3 0 0 91 6 34
2018 EG-06 54 38 5 3 0 0 0 92 3 37
2017 EG 59 32 7 2 0 0 0 91 2 99
2017 EG-05 69 24 4 2 0 0 0 94 2 49
2017 EG-06 48 40 10 2 0 0 0 88 2 40
2014 EG 67 23 5 2 3 0 0 90 5 102
2014 EG-05 72 21 4 2 0 0 0 94 2 47
2014 EG-06 62 25 3 3 8 0 0 87 10 39
2011 EG 62 34 2 1 1 0 0 96 2 130
2011 EG-04 60 40 0 0 0 0 0 100 0 10
2011 EG-05 57 38 2 2 2 0 0 95 3 60
2011 EG-06 59 36 5 0 0 0 0 95 0 44

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 30 43 12 12 2 0 0 73 15 82
2018 EG-05 29 34 14 17 6 0 0 63 23 35
2018 EG-06 35 43 14 8 0 0 0 78 8 37
2017 EG 27 48 8 13 4 0 0 75 17 98
2017 EG-05 31 35 10 17 6 0 0 67 23 48
2017 EG-06 20 63 5 10 2 0 0 83 12 40
2014 EG 11 44 12 18 15 0 0 55 33 102
2014 EG-05 13 38 10 21 17 0 0 51 38 47
2014 EG-06 5 51 10 20 13 0 0 57 33 39
2011 EG 18 51 8 15 7 0 0 69 22 130
2011 EG-04 10 90 0 0 0 0 0 100 0 10
2011 EG-05 17 50 8 15 10 0 0 67 25 60
2011 EG-06 14 52 11 20 2 0 0 66 23 44

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 28 38 18 5 11 0 0 66 16 82
2018 EG-05 26 37 14 9 14 0 0 63 23 35
2018 EG-06 32 38 22 3 5 0 0 70 8 37
2017 EG 27 35 22 5 9 1 1 63 14 99
2017 EG-05 33 29 24 2 10 2 0 63 13 49
2017 EG-06 21 45 17 10 5 0 2 67 15 40
2014 EG 18 27 22 16 19 0 0 44 34 102
2014 EG-05 19 23 23 11 23 0 0 43 34 47
2014 EG-06 13 28 21 21 18 0 0 41 38 39

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 32 40 15 7 6 0 0 72 13 82
2018 EG-05 34 46 6 6 9 0 0 80 14 35
2018 EG-06 32 35 22 5 5 0 0 68 11 37
2017 EG 24 47 14 9 6 0 0 71 15 98
2017 EG-05 31 47 10 8 4 0 0 78 12 49
2017 EG-06 16 51 15 10 8 0 0 67 18 39
2014 EG 16 36 27 12 8 1 0 53 20 102
2014 EG-05 15 40 28 11 4 2 0 56 15 47
2014 EG-06 13 33 28 15 10 0 0 46 25 39
2011 EG 22 49 20 5 3 1 0 72 8 130
2011 EG-04 10 50 30 0 0 10 0 67 0 10
2011 EG-05 27 52 18 3 0 0 0 78 3 60
2011 EG-06 14 55 18 5 9 0 0 68 14 44

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 45 41 9 2 2 0 0 87 5 82
2018 EG-05 46 34 14 3 3 0 0 80 6 35
2018 EG-06 43 49 3 3 3 0 0 92 5 37
2017 EG 43 40 9 7 1 0 0 83 8 99
2017 EG-05 55 31 8 6 0 0 0 86 6 49
2017 EG-06 31 50 10 7 2 0 0 80 10 40
2014 EG 35 38 19 8 1 0 0 72 9 101
2014 EG-05 30 40 19 11 0 0 0 70 11 47
2014 EG-06 31 42 21 5 0 0 0 74 5 38
2011 EG 38 48 11 3 0 0 0 86 3 130
2011 EG-04 40 30 30 0 0 0 0 70 0 10
2011 EG-05 37 50 12 2 0 0 0 87 2 60
2011 EG-06 34 57 2 7 0 0 0 91 7 44
2008 EG 39 49 7 4 1 0 0 88 5 142
2008 EG-05 38 49 9 4 0 0 0 87 4 69
2008 EG-06 39 47 8 6 0 0 0 86 6 51

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 12 49 17 12 7 0 2 63 20 82
2018 EG-05 14 63 14 6 3 0 0 77 9 35
2018 EG-06 11 35 19 16 14 0 5 49 31 37
2017 EG 26 37 25 9 2 0 0 64 11 99
2017 EG-05 31 35 31 4 0 0 0 65 4 49
2017 EG-06 22 35 22 15 5 0 0 58 20 40
2014 EG 18 45 21 8 7 0 2 64 15 102
2014 EG-05 19 47 23 6 2 0 2 68 9 47
2014 EG-06 18 41 18 10 10 0 3 61 21 39
2011 EG 20 33 28 10 8 0 1 53 19 130
2011 EG-04 30 10 40 10 0 0 10 44 11 10
2011 EG-05 28 40 27 2 3 0 0 68 5 60
2011 EG-06 11 20 30 23 16 0 0 32 39 44
2008 EG 16 37 25 13 8 0 1 54 21 142
2008 EG-05 22 45 23 6 3 0 1 68 9 69
2008 EG-06 12 33 24 22 10 0 0 45 31 51

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 5 26 38 23 5 1 1 29 32 81
2018 EG-05 3 14 40 34 6 0 3 41 18 35
2018 EG-06 6 31 42 14 6 3 0 20 37 36
2017 EG 12 20 42 14 8 0 3 23 33 99
2017 EG-05 6 12 47 20 14 0 0 35 18 49
2017 EG-06 17 25 37 11 2 0 7 14 46 40
2014 EG 17 30 37 10 6 0 0 16 47 102
2014 EG-05 4 40 32 11 13 0 0 23 45 47
2014 EG-06 28 18 46 8 0 0 0 8 46 39
2011 EG 10 35 32 15 6 2 1 21 46 130
2011 EG-04 10 40 30 20 0 0 0 20 50 10
2011 EG-05 5 37 27 18 10 3 0 29 43 60
2011 EG-06 14 34 45 5 2 0 0 7 48 44
2008 EG 9 35 39 14 2 0 1 16 44 142
2008 EG-05 10 33 33 19 3 0 1 22 44 69
2008 EG-06 6 29 51 10 2 0 2 12 36 51

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 5 18 35 34 8 1 0 42 23 80
2018 EG-05 6 3 41 41 9 0 0 50 9 34
2018 EG-06 6 28 28 28 8 3 0 37 34 36
2017 EG 5 23 28 29 13 2 0 42 29 99
2017 EG-05 2 12 31 31 20 4 0 53 15 49
2017 EG-06 5 35 25 28 7 0 0 35 40 40
2014 EG 20 35 22 15 7 2 0 22 56 102
2014 EG-05 19 21 21 23 13 2 0 37 41 47
2014 EG-06 18 54 21 8 0 0 0 8 72 39
2011 EG 13 21 35 19 9 1 2 29 35 130
2011 EG-04 10 20 20 50 0 0 0 50 30 10
2011 EG-05 8 22 30 23 13 2 2 38 31 60
2011 EG-06 16 25 43 11 5 0 0 16 41 44
2008 EG 10 22 33 21 9 3 1 32 33 141
2008 EG-05 15 16 31 26 9 3 0 36 32 68
2008 EG-06 4 25 41 14 12 2 2 27 31 51

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 13 24 33 18 9 1 1 28 39 82
2018 EG-05 3 26 49 14 6 0 3 21 29 35
2018 EG-06 19 19 19 27 14 3 0 42 39 37
2017 EG 10 33 33 17 5 1 0 23 44 99
2017 EG-05 10 29 41 12 6 2 0 19 40 49
2017 EG-06 7 32 32 23 5 0 0 28 40 40
2014 EG 25 36 25 4 5 4 1 9 64 102
2014 EG-05 21 28 32 2 11 4 2 14 52 47
2014 EG-06 26 46 20 5 0 3 0 5 74 39
2011 EG 26 34 18 12 6 3 1 19 62 130
2011 EG-04 20 30 20 30 0 0 0 30 50 10
2011 EG-05 30 32 13 13 7 5 0 21 65 60
2011 EG-06 27 41 23 5 2 2 0 7 70 44
2008 EG 18 30 33 12 7 1 0 19 48 142
2008 EG-05 22 33 26 13 4 1 0 18 56 69
2008 EG-06 12 29 37 10 12 0 0 22 41 51

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 2 15 32 36 12 0 2 49 18 81
2018 EG-05 3 11 26 40 17 0 3 59 15 35
2018 EG-06 3 14 31 39 11 0 3 51 17 36
2017 EG 2 15 27 40 16 0 0 56 17 99
2017 EG-05 2 12 24 37 24 0 0 61 14 49
2017 EG-06 2 12 32 45 7 0 0 53 15 40
2014 EG 13 20 31 28 6 3 0 35 34 101
2014 EG-05 9 20 24 35 11 2 0 47 29 46
2014 EG-06 15 18 39 23 3 3 0 26 34 39
2011 EG 8 21 35 23 11 2 2 35 29 130
2011 EG-04 0 20 30 30 10 10 0 44 22 10
2011 EG-05 8 17 30 28 13 2 2 43 26 60
2011 EG-06 7 30 45 11 7 0 0 18 36 44
2008 EG 9 13 44 27 5 0 1 33 22 142
2008 EG-05 10 12 38 32 7 0 1 40 22 69
2008 EG-06 8 10 51 25 4 0 2 30 18 51

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 15 19 38 20 9 0 0 29 34 80
2018 EG-05 12 6 44 24 15 0 0 38 18 34
2018 EG-06 19 33 25 19 3 0 0 22 53 36
2017 EG 11 24 30 22 11 1 0 34 36 99
2017 EG-05 6 18 27 27 20 2 0 48 25 49
2017 EG-06 12 32 35 18 2 0 0 21 45 40
2014 EG 38 22 19 15 6 1 0 21 60 102
2014 EG-05 28 19 30 10 13 0 0 23 47 47
2014 EG-06 49 26 13 13 0 0 0 13 74 39
2011 EG 22 23 30 12 10 2 1 22 47 130
2011 EG-04 0 30 30 20 10 10 0 33 33 10
2011 EG-05 13 20 33 17 13 3 0 31 34 60
2011 EG-06 41 27 27 0 5 0 0 5 68 44
2008 EG 17 26 30 18 8 0 1 26 43 141
2008 EG-05 13 21 28 26 10 0 1 37 34 68
2008 EG-06 20 37 25 10 6 0 2 16 58 51

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 1 9 18 40 30 3 0 72 10 80
2018 EG-05 0 3 14 34 49 0 0 83 3 35
2018 EG-06 3 9 23 40 20 6 0 64 12 35
2017 EG 2 10 19 33 31 1 3 67 13 99
2017 EG-05 0 6 14 29 45 2 4 78 7 49
2017 EG-06 2 12 30 35 17 0 2 54 15 40
2014 EG 7 17 25 23 22 2 4 48 25 102
2014 EG-05 2 11 21 28 32 2 4 64 14 47
2014 EG-06 13 18 33 18 15 0 3 34 32 39
2011 EG 5 9 25 32 21 2 5 57 16 130
2011 EG-04 0 10 20 20 30 10 10 63 13 10
2011 EG-05 5 5 18 37 27 3 5 69 11 60
2011 EG-06 7 14 41 30 9 0 0 39 20 44
2008 EG 4 13 24 32 23 1 4 58 17 142
2008 EG-05 4 10 14 36 28 1 6 69 16 69
2008 EG-06 2 14 33 25 24 0 2 50 16 51

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 12 27 35 16 7 1 1 24 41 81
2018 EG-05 9 29 37 17 9 0 0 26 37 35
2018 EG-06 17 19 36 17 8 3 0 26 37 36
2017 EG 12 26 40 13 4 2 3 17 41 98
2017 EG-05 12 27 35 14 4 4 4 20 42 49
2017 EG-06 13 20 46 13 5 0 3 19 34 39
2014 EG 27 34 24 5 6 2 1 11 64 102
2014 EG-05 26 32 28 2 9 2 2 11 60 47
2014 EG-06 31 41 18 8 3 0 0 10 72 39
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 16 34 22 12 12 1 2 52 25 82
2018 EG-05 14 23 31 11 17 0 3 38 29 35
2018 EG-06 19 35 16 16 8 3 3 57 26 37
2017 EG 18 37 18 11 9 2 4 59 21 99
2017 EG-05 18 27 24 12 10 2 6 49 24 49
2017 EG-06 18 50 12 10 5 2 2 71 16 40
2014 EG 23 25 24 9 19 1 0 48 28 102
2014 EG-05 17 32 17 6 28 0 0 49 34 47
2014 EG-06 26 18 31 13 13 0 0 44 25 39

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 41 33 9 11 6 0 0 74 17 81
2018 EG-05 29 31 11 14 14 0 0 60 29 35
2018 EG-06 53 33 8 6 0 0 0 86 6 36
2017 EG 35 39 4 7 11 2 2 77 19 99
2017 EG-05 29 37 6 8 14 4 2 70 24 49
2017 EG-06 43 42 2 2 7 0 2 87 10 40
2014 EG 27 33 10 15 16 0 0 60 30 102
2014 EG-05 19 32 4 21 23 0 0 51 45 47
2014 EG-06 28 36 13 13 10 0 0 64 23 39

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 8 21 21 15 21 6 8 33 42 80
2018 EG-05 11 14 23 29 14 3 6 28 47 35
2018 EG-06 3 20 23 3 29 11 11 30 41 35
2017 EG 11 21 18 15 18 13 2 39 40 98
2017 EG-05 10 8 22 16 20 18 4 24 47 49
2017 EG-06 13 36 13 13 15 10 0 55 31 39
2014 EG 3 17 25 17 28 9 2 22 50 102
2014 EG-05 6 17 15 26 30 4 2 25 59 47
2014 EG-06 0 10 41 5 26 15 3 13 38 39

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 36 43 9 5 8 0 0 79 13 80
2018 EG-05 31 37 11 9 11 0 0 69 20 35
2018 EG-06 42 47 8 0 3 0 0 89 3 36
2017 EG 32 46 6 11 4 0 1 79 15 98
2017 EG-05 33 39 8 14 4 0 2 73 19 49
2017 EG-06 29 59 5 5 3 0 0 87 8 39
2014 EG 25 42 9 17 7 1 0 67 24 102
2014 EG-05 28 28 11 19 13 2 0 56 33 47
2014 EG-06 26 54 8 13 0 0 0 79 13 39

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 27 53 15 1 2 1 0 81 4 81
2018 EG-05 20 51 23 0 6 0 0 71 6 35
2018 EG-06 36 47 11 3 0 3 0 86 3 36
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 37 39 17 6 1 0 0 76 7 82
2018 EG-05 37 31 17 11 3 0 0 69 14 35
2018 EG-06 41 38 19 3 0 0 0 78 3 37
2017 EG 36 39 14 8 2 1 0 76 10 99
2017 EG-05 41 35 10 8 4 2 0 77 13 49
2017 EG-06 33 45 15 7 0 0 0 78 7 40
2014 EG 17 27 24 16 14 0 2 45 30 102
2014 EG-05 19 30 17 17 15 0 2 50 33 47
2014 EG-06 18 18 31 15 15 0 3 37 31 39
2011 EG 18 36 26 10 10 0 0 54 20 130
2011 EG-04 20 40 20 0 20 0 0 60 20 10
2011 EG-05 22 37 25 10 7 0 0 58 17 60
2011 EG-06 9 39 25 14 14 0 0 48 27 44
2008 EG 21 37 18 11 13 1 0 58 23 142
2008 EG-05 22 39 16 9 14 0 0 61 23 69
2008 EG-06 18 33 24 14 10 2 0 52 24 51

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 41 38 9 9 3 0 1 80 11 80
2018 EG-05 41 38 6 9 3 0 3 82 12 34
2018 EG-06 42 39 11 8 0 0 0 81 8 36
2017 EG 41 36 14 4 3 1 1 79 7 99
2017 EG-05 39 43 10 2 4 0 2 83 6 49
2017 EG-06 43 35 15 5 0 2 0 80 5 40
2014 EG 26 31 20 11 9 1 2 60 20 102
2014 EG-05 32 26 17 13 11 0 2 59 24 47
2014 EG-06 23 33 21 13 5 3 3 60 19 39
2011 EG 30 39 12 12 6 1 0 70 18 130
2011 EG-04 30 40 10 10 10 0 0 70 20 10
2011 EG-05 37 40 10 8 5 0 0 77 13 60
2011 EG-06 16 41 20 14 7 2 0 58 21 44
2008 EG 30 35 14 10 8 2 0 67 19 142
2008 EG-05 35 30 17 10 7 0 0 65 17 69
2008 EG-06 24 43 12 10 8 4 0 69 18 51

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 37 41 9 10 4 0 0 78 13 82
2018 EG-05 37 43 6 9 6 0 0 80 14 35
2018 EG-06 38 38 11 14 0 0 0 76 14 37
2017 EG 40 33 13 4 8 1 0 74 12 99
2017 EG-05 43 33 10 2 12 0 0 76 14 49
2017 EG-06 35 37 15 5 5 2 0 74 10 40
2014 EG 21 34 16 17 13 0 0 55 29 102
2014 EG-05 28 30 9 21 13 0 0 57 34 47
2014 EG-06 15 26 28 15 15 0 0 41 31 39
2011 EG 21 48 12 9 10 0 0 69 19 130
2011 EG-04 10 40 10 20 20 0 0 50 40 10
2011 EG-05 28 43 10 12 7 0 0 72 18 60
2011 EG-06 11 59 14 0 16 0 0 70 16 44
2008 EG 23 35 18 11 11 1 0 59 23 142
2008 EG-05 22 36 20 12 10 0 0 58 22 69
2008 EG-06 18 33 24 14 10 2 0 52 24 51

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 45 38 10 1 5 1 0 84 6 82
2018 EG-05 43 40 9 0 9 0 0 83 9 35
2018 EG-06 54 30 11 3 0 3 0 86 3 37
2017 EG 50 22 18 4 2 3 1 75 6 99
2017 EG-05 45 29 20 2 2 2 0 75 4 49
2017 EG-06 58 15 12 7 2 2 2 76 10 40

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 41 38 12 2 6 0 0 79 9 82
2018 EG-05 37 37 14 3 9 0 0 74 11 35
2018 EG-06 46 35 14 3 3 0 0 81 5 37
2017 EG 46 26 12 9 5 1 1 73 14 99
2017 EG-05 41 33 14 8 4 0 0 73 12 49
2017 EG-06 55 20 7 7 5 2 2 79 13 40
2014 EG 31 27 12 16 14 0 0 59 29 102
2014 EG-05 38 17 9 21 15 0 0 55 36 47
2014 EG-06 18 39 18 10 15 0 0 57 25 39
Top of Page

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 0 45 30 5 10 10 0 50 17 20
2018 EG-06 0 40 27 7 13 13 0 46 23 15
2017 EG 10 43 19 19 10 0 0 52 29 21
2017 EG-06 0 50 25 8 17 0 0 50 25 12
2014 EG 11 25 18 28 14 4 0 37 44 28
2014 EG-06 0 13 19 50 13 6 0 13 66 16

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 24 34 21 9 4 9 0 64 13 82
2018 EG-05 29 31 26 6 3 6 0 64 9 35
2018 EG-06 19 32 19 14 3 14 0 59 19 37
2017 EG 17 30 24 14 4 9 1 53 20 99
2017 EG-05 20 24 22 16 2 12 2 52 21 49
2017 EG-06 13 40 22 10 7 7 0 57 19 40
2014 EG 13 33 18 9 13 14 1 54 25 102
2014 EG-05 11 32 17 9 13 17 2 53 26 47
2014 EG-06 10 36 21 10 15 8 0 50 28 39
2011 EG 14 27 25 11 9 12 2 47 23 130
2011 EG-04 10 20 0 10 30 30 0 43 57 10
2011 EG-05 15 23 28 13 10 7 3 43 26 60
2011 EG-06 11 32 32 7 5 14 0 50 13 44

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 21 35 17 15 9 4 0 58 24 82
2018 EG-05 17 46 11 11 9 6 0 67 21 35
2018 EG-06 22 24 22 22 8 3 0 47 31 37
2017 EG 10 33 28 16 8 4 0 46 25 99
2017 EG-05 12 37 20 16 6 8 0 53 24 49
2017 EG-06 8 30 35 15 12 0 0 38 27 40
2014 EG 9 28 19 24 20 1 0 37 44 101
2014 EG-05 9 32 13 23 23 0 0 40 47 47
2014 EG-06 8 21 26 28 18 0 0 28 46 39
2011 EG 12 28 15 18 24 2 0 41 43 130
2011 EG-04 10 30 20 0 30 10 0 44 33 10
2011 EG-05 12 23 17 10 37 2 0 36 47 60
2011 EG-06 11 25 16 36 9 2 0 37 47 44
2008 EG 15 29 20 11 23 2 0 45 35 142
2008 EG-05 10 26 19 14 29 1 0 37 44 69
2008 EG-06 18 33 22 10 14 4 0 53 24 51

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 13 35 21 17 7 6 0 52 26 82
2018 EG-05 9 43 20 20 3 6 0 55 24 35
2018 EG-06 16 24 24 16 11 8 0 44 29 37
2017 EG 8 23 33 16 15 4 0 33 33 98
2017 EG-05 10 29 27 8 19 6 0 42 29 48
2017 EG-06 6 17 42 17 15 2 0 24 33 40
2014 EG 5 26 22 20 25 3 0 32 46 101
2014 EG-05 8 26 17 17 28 4 0 35 47 47
2014 EG-06 3 24 24 24 26 0 0 26 50 38
2011 EG 8 23 20 21 21 8 0 33 45 130
2011 EG-04 10 20 20 20 20 10 0 33 44 10
2011 EG-05 10 20 15 17 30 8 0 33 51 60
2011 EG-06 5 20 25 30 14 7 0 27 46 44
2008 EG 6 23 20 19 25 5 1 31 47 142
2008 EG-05 4 19 22 22 29 4 0 24 53 69
2008 EG-06 6 27 18 18 24 6 2 36 45 51

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 10 34 24 11 16 5 0 46 28 82
2018 EG-05 6 29 31 9 20 6 0 36 30 35
2018 EG-06 14 35 22 11 14 5 0 51 26 37
2017 EG 9 26 35 12 10 7 0 38 24 99
2017 EG-05 10 16 43 6 14 10 0 30 23 49
2017 EG-06 6 40 27 15 7 5 0 48 24 40
2014 EG 3 21 29 19 27 1 0 24 46 102
2014 EG-05 6 21 26 17 30 0 0 28 47 47
2014 EG-06 0 15 28 26 31 0 0 15 56 39
2011 EG 8 21 26 20 22 3 0 30 43 130
2011 EG-04 10 20 10 20 20 20 0 38 50 10
2011 EG-05 10 18 23 18 28 2 0 29 47 60
2011 EG-06 5 23 32 23 18 0 0 27 41 44
2008 EG 6 34 18 20 20 1 0 41 41 142
2008 EG-05 3 30 16 26 25 0 0 33 51 69
2008 EG-06 8 33 24 18 16 2 0 42 34 51
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 16 45 23 11 2 2 0 63 14 82
2018 EG-05 11 57 20 9 3 0 0 69 11 35
2018 EG-06 19 35 24 14 3 5 0 57 17 37
2017 EG 11 38 26 16 5 4 0 51 22 99
2017 EG-05 14 41 24 12 2 6 0 59 15 49
2017 EG-06 7 35 27 17 10 2 0 44 28 40
2014 EG 5 32 28 16 20 0 0 37 35 102
2014 EG-05 6 30 28 15 21 0 0 36 36 47
2014 EG-06 5 26 33 15 20 0 0 31 36 39
2011 EG 6 35 28 12 15 4 1 43 28 130
2011 EG-04 10 60 0 10 0 20 0 88 13 10
2011 EG-05 5 27 28 15 22 3 0 33 38 60
2011 EG-06 7 39 34 7 11 2 0 47 19 44

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 23 34 24 9 9 1 0 58 17 82
2018 EG-05 17 34 29 6 14 0 0 51 20 35
2018 EG-06 27 30 24 11 5 3 0 58 17 37
2017 EG 22 37 25 7 4 5 0 62 12 98
2017 EG-05 17 38 29 4 6 6 0 58 11 48
2017 EG-06 28 37 20 7 2 5 0 69 10 40
2014 EG 15 44 19 8 12 3 0 60 20 102
2014 EG-05 13 36 23 9 15 4 0 51 24 47
2014 EG-06 10 59 10 10 8 3 0 71 18 39
2011 EG 19 35 16 10 12 8 0 59 23 130
2011 EG-04 20 10 20 20 10 20 0 38 38 10
2011 EG-05 18 40 17 3 13 8 0 64 18 60
2011 EG-06 14 39 18 16 9 5 0 55 26 44
2008 EG 17 38 14 12 11 5 3 60 25 142
2008 EG-05 12 41 16 10 14 6 1 56 27 69
2008 EG-06 18 41 12 16 8 4 2 63 25 51

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 23 43 22 6 5 1 0 67 11 82
2018 EG-05 23 43 23 6 6 0 0 66 11 35
2018 EG-06 16 46 22 8 5 3 0 64 14 37

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 14 35 23 8 16 5 0 51 25 80
2018 EG-05 9 47 24 3 18 0 0 56 21 34
2018 EG-06 19 19 22 14 14 11 0 44 31 36
2017 EG 18 23 23 18 8 8 1 46 29 99
2017 EG-05 18 22 16 18 12 12 0 47 35 49
2017 EG-06 21 25 32 15 2 5 0 48 18 40
2014 EG 10 21 29 14 20 7 0 33 36 102
2014 EG-05 11 21 28 13 26 2 0 33 39 47
2014 EG-06 5 18 33 13 18 13 0 27 35 39
2011 EG 8 26 22 16 19 8 0 37 39 130
2011 EG-04 10 0 20 20 40 10 0 11 67 10
2011 EG-05 7 33 17 15 20 8 0 44 38 60
2011 EG-06 5 16 36 18 16 9 0 23 38 44

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 20 32 21 12 13 2 0 53 26 82
2018 EG-05 14 34 20 9 23 0 0 49 31 35
2018 EG-06 24 22 27 14 8 5 0 49 23 37
2017 EG 15 32 16 15 16 5 0 50 33 99
2017 EG-05 16 27 20 14 14 8 0 47 31 49
2017 EG-06 13 42 10 12 20 2 0 57 33 40
2014 EG 5 32 21 17 24 1 0 38 42 102
2014 EG-05 6 30 13 21 28 2 0 37 50 47
2014 EG-06 5 26 28 18 23 0 0 31 41 39
2011 EG 14 39 12 16 19 1 0 53 35 129
2011 EG-05 15 35 10 17 23 0 0 50 40 60
2011 EG-06 9 41 14 18 16 2 0 51 35 44
2008 EG 15 28 22 14 18 1 1 44 33 142
2008 EG-05 4 35 22 16 20 0 3 40 37 69
2008 EG-06 20 16 29 14 18 4 0 37 33 51

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 15 34 21 11 17 0 2 50 29 82
2018 EG-05 14 26 29 6 23 0 3 41 29 35
2018 EG-06 16 35 16 16 14 0 3 53 31 37
2017 EG 13 32 18 14 18 2 2 48 33 99
2017 EG-05 10 31 20 16 16 4 2 43 35 49
2017 EG-06 18 35 12 12 20 0 2 54 33 40
2014 EG 5 19 24 18 31 1 3 25 51 102
2014 EG-05 2 15 21 19 34 2 6 19 58 47
2014 EG-06 3 23 28 15 31 0 0 26 46 39
2011 EG 9 26 19 22 22 1 2 37 44 129
2011 EG-05 8 33 15 22 18 2 2 43 41 60
2011 EG-06 11 18 20 27 23 0 0 30 50 44
2008 EG 8 27 19 15 28 1 1 36 45 142
2008 EG-05 4 25 25 12 32 1 1 30 45 69
2008 EG-06 12 25 18 20 24 2 0 38 44 51

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 17 41 22 15 5 0 0 59 20 82
2018 EG-05 9 40 26 17 9 0 0 49 26 35
2018 EG-06 24 38 19 16 3 0 0 62 19 37
2017 EG 16 24 32 17 8 2 0 41 26 99
2017 EG-05 14 16 41 16 8 4 0 32 26 49
2017 EG-06 18 30 27 15 10 0 0 48 25 40

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 34 33 24 1 1 5 1 71 3 82
2018 EG-05 29 37 31 0 3 0 0 66 3 35
2018 EG-06 41 24 22 3 0 8 3 73 3 37
2017 EG 23 39 25 3 1 9 0 68 4 98
2017 EG-05 23 31 31 4 2 8 0 59 7 48
2017 EG-06 21 47 22 0 0 10 0 75 0 40
2014 EG 17 42 23 5 3 10 0 65 9 102
2014 EG-05 17 36 23 11 2 11 0 60 14 47
2014 EG-06 13 41 31 0 5 10 0 60 6 39

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 34 38 20 5 2 1 0 73 7 82
2018 EG-05 26 34 23 11 6 0 0 60 17 35
2018 EG-06 43 35 19 0 0 3 0 81 0 37
2017 EG 26 42 21 6 1 4 0 71 7 99
2017 EG-05 29 33 27 8 0 4 0 64 9 49
2017 EG-06 23 52 15 2 2 5 0 79 5 40
2014 EG 22 39 22 8 4 5 1 65 13 102
2014 EG-05 25 26 21 15 6 6 0 54 23 47
2014 EG-06 13 46 28 3 3 5 3 64 6 39
2011 EG 15 38 23 8 8 7 0 57 18 130
2011 EG-04 30 20 10 10 20 10 0 56 33 10
2011 EG-05 15 35 25 10 8 7 0 54 20 60
2011 EG-06 9 41 30 7 5 9 0 55 13 44

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 40 44 10 5 1 0 0 84 6 82
2018 EG-05 29 49 11 9 3 0 0 77 11 35
2018 EG-06 49 41 8 3 0 0 0 89 3 37
2017 EG 38 43 10 7 2 0 0 81 9 99
2017 EG-05 47 35 8 10 0 0 0 82 10 49
2017 EG-06 31 55 7 2 5 0 0 85 7 40
2014 EG 25 41 18 8 8 0 0 67 16 102
2014 EG-05 28 32 19 11 11 0 0 60 21 47
2014 EG-06 18 46 23 8 5 0 0 64 13 39
2011 EG 24 38 18 12 8 0 1 63 19 130
2011 EG-04 20 30 20 20 10 0 0 50 30 10
2011 EG-05 27 37 18 5 12 0 2 64 17 60
2011 EG-06 11 48 20 18 2 0 0 59 20 44
2008 EG 23 39 15 14 8 1 0 62 22 142
2008 EG-05 22 42 13 17 6 0 0 64 23 69
2008 EG-06 18 45 16 12 8 2 0 64 20 51

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 41 33 12 7 6 0 0 74 14 81
2018 EG-05 35 35 9 6 15 0 0 71 21 34
2018 EG-06 41 35 16 8 0 0 0 76 8 37
2017 EG 30 35 22 7 5 0 0 65 12 98
2017 EG-05 31 33 21 10 4 0 0 65 15 48
2017 EG-06 28 40 22 2 7 0 0 68 10 40
2014 EG 19 35 17 15 14 1 0 54 29 102
2014 EG-05 17 34 15 17 17 0 0 51 34 47
2014 EG-06 15 33 18 18 13 3 0 50 31 39
2011 EG 20 39 19 10 10 2 0 60 20 130
2011 EG-04 10 50 20 0 10 10 0 67 11 10
2011 EG-05 22 38 20 10 10 0 0 60 20 60
2011 EG-06 16 41 18 9 14 2 0 58 23 44

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 30 41 17 5 7 0 0 70 12 81
2018 EG-05 26 41 12 6 15 0 0 68 21 34
2018 EG-06 30 38 24 5 3 0 0 68 8 37
2017 EG 26 38 19 11 6 0 0 64 17 99
2017 EG-05 27 35 24 12 2 0 0 61 14 49
2017 EG-06 23 47 10 10 10 0 0 70 20 40
2014 EG 17 33 21 17 13 0 0 50 29 102
2014 EG-05 15 34 15 19 17 0 0 49 36 47
2014 EG-06 10 33 26 20 10 0 0 44 31 39
2011 EG 18 41 18 12 10 1 0 60 22 130
2011 EG-04 10 40 30 0 20 0 0 50 20 10
2011 EG-05 17 42 18 12 12 0 0 58 23 60
2011 EG-06 18 43 14 14 9 2 0 63 23 44
2008 EG 15 49 18 10 8 0 0 65 18 142
2008 EG-05 13 52 14 12 9 0 0 65 20 69
2008 EG-06 16 45 27 8 4 0 0 61 12 51

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 27 28 21 12 9 4 0 57 22 82
2018 EG-05 20 29 20 20 11 0 0 49 31 35
2018 EG-06 32 30 22 5 5 5 0 66 11 37
2017 EG 25 36 19 9 6 3 2 64 16 99
2017 EG-05 24 35 20 10 8 2 0 60 19 49
2017 EG-06 23 40 17 5 5 5 5 70 11 40
2014 EG 19 21 25 17 13 5 1 42 31 102
2014 EG-05 21 17 17 21 15 6 2 42 40 47
2014 EG-06 10 26 38 10 13 3 0 37 24 39
2011 EG 18 32 19 14 12 5 1 53 27 130
2011 EG-04 10 10 10 20 20 20 10 29 57 10
2011 EG-05 17 38 20 12 10 3 0 57 22 60
2011 EG-06 18 30 16 18 14 5 0 50 33 44
2008 EG 14 35 22 15 6 6 1 53 23 142
2008 EG-05 12 33 28 14 6 7 0 48 22 69
2008 EG-06 16 37 14 22 4 6 2 57 28 51
Top of Page

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 EG 18 55 27 82
2018 EG-05 11 66 23 35
2018 EG-06 19 46 35 37
2017 EG 13 51 36 98
2017 EG-05 8 54 38 48
2017 EG-06 17 53 30 40
2014 EG 18 39 43 102
2014 EG-05 19 38 42 47
2014 EG-06 13 36 51 39
2011 EG 12 52 35 130
2011 EG-04 10 50 40 10
2011 EG-05 7 63 30 60
2011 EG-06 18 39 43 44

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 EG 47 7 13 7 7 20 15
2017 EG 61 23 0 0 0 15 13
2014 EG 22 39 17 11 9999 11 18
2011 EG 50 19 19 13 9999 0 16
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EG 15 85 82
2018 EG-05 14 86 35
2018 EG-06 14 86 37

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 EG 50 12

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 EG 0 12

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 EG 42 12

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 EG 42 12

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 EG 58 12

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 EG 58 12

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 EG 0 12

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 EG 42 12

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 EG 0 12

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 EG 0 12

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 EG 0 12

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 EG 0 12

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 EG 0 12

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 EG 42 12

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 EG 50 12

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 EG 58 12

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 12 28 25 1 11 17 5 52 16 81
2018 EG-05 17 20 26 0 14 14 9 48 19 35
2018 EG-06 8 33 22 0 11 22 3 56 15 36
2017 EG 15 25 22 7 9 18 4 51 20 99
2017 EG-05 20 18 22 4 10 16 8 51 19 49
2017 EG-06 5 33 22 7 7 25 0 50 20 40
2014 EG 10 17 27 11 11 21 4 35 29 102
2014 EG-05 9 17 26 15 11 17 6 33 33 47
2014 EG-06 8 10 31 10 10 28 3 26 29 39

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 30 38 14 6 8 4 1 71 14 80
2018 EG-05 26 26 20 11 9 6 3 56 22 35
2018 EG-06 31 47 11 0 8 3 0 80 9 36
2017 EG 25 29 22 10 7 5 2 58 18 99
2017 EG-05 33 18 22 10 8 4 4 56 20 49
2017 EG-06 11 45 25 7 5 7 0 60 13 40
2014 EG 20 26 27 9 7 10 1 52 18 102
2014 EG-05 13 30 28 11 6 11 2 49 20 47
2014 EG-06 21 28 28 8 7 8 0 53 16 39
2011 EG 21 39 23 4 7 6 0 64 11 130
2011 EG-04 30 10 10 10 30 10 0 44 44 10
2011 EG-05 18 40 22 3 10 7 0 63 14 60
2011 EG-06 16 43 32 2 0 7 0 63 2 44
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EG 8 93 80

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 15 28 24 2 6 18 6 56 11 82
2018 EG-05 20 17 31 6 9 14 3 45 17 35
2018 EG-06 8 32 19 0 5 24 11 63 8 37
2017 EG 14 20 30 1 2 28 4 51 4 99
2017 EG-05 16 16 31 2 2 27 6 48 6 49
2017 EG-06 8 25 25 0 2 37 2 55 4 40
2014 EG 13 17 28 6 6 29 1 42 17 102
2014 EG-05 11 19 21 11 9 28 2 43 27 47
2014 EG-06 8 15 38 3 3 33 0 35 8 39

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 27 39 17 4 5 6 2 72 9 82
2018 EG-05 29 23 26 9 9 6 0 55 18 35
2018 EG-06 24 46 14 0 3 8 5 81 3 37
2017 EG 21 37 24 2 1 12 2 68 4 99
2017 EG-05 22 33 24 2 2 12 4 66 5 49
2017 EG-06 16 47 20 2 0 15 0 74 3 40
2014 EG 19 25 30 7 3 15 1 52 12 102
2014 EG-05 19 21 32 9 4 13 2 48 15 47
2014 EG-06 15 26 36 5 3 15 0 49 9 39
2011 EG 22 40 23 4 2 8 1 69 6 130
2011 EG-04 10 40 0 20 10 20 0 63 38 10
2011 EG-05 22 40 23 3 2 8 2 69 6 60
2011 EG-06 20 39 32 0 0 9 0 65 0 44
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 8 23 34 16 19 1 0 30 35 80
2018 EG-05 6 23 34 23 11 3 0 29 35 35
2018 EG-06 6 23 31 11 29 0 0 29 40 35
2017 EG 18 30 22 14 14 0 1 49 29 99
2017 EG-05 18 31 20 16 14 0 0 49 31 49
2017 EG-06 12 32 27 10 16 0 2 46 26 40

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 16 23 29 22 8 1 1 40 30 79
2018 EG-05 26 24 38 9 0 3 0 52 9 34
2018 EG-06 9 20 26 29 14 0 3 29 44 35
2017 EG 18 33 25 14 9 0 0 52 23 99
2017 EG-05 31 31 27 8 4 0 0 61 12 49
2017 EG-06 7 33 25 17 17 0 0 40 35 40

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 23 39 21 11 4 1 1 63 15 80
2018 EG-05 29 43 14 6 6 3 0 74 12 35
2018 EG-06 20 37 29 9 3 0 3 59 12 35
2017 EG 30 31 21 11 7 0 0 61 18 99
2017 EG-05 33 29 20 14 4 0 0 61 18 49
2017 EG-06 28 35 22 5 10 0 0 63 15 40

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 19 30 23 13 15 0 0 49 28 79
2018 EG-05 29 41 15 9 6 0 0 71 15 34
2018 EG-06 11 20 29 14 26 0 0 31 40 35
2017 EG 19 23 23 21 12 1 0 43 34 99
2017 EG-05 29 18 22 22 6 2 0 48 29 49
2017 EG-06 12 21 27 20 20 0 0 33 40 40

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 41 29 21 6 3 0 0 70 9 80
2018 EG-05 40 34 20 3 3 0 0 74 6 35
2018 EG-06 46 26 23 3 3 0 0 71 6 35
2017 EG 51 27 16 2 1 1 2 80 3 99
2017 EG-05 51 31 12 4 0 2 0 83 4 49
2017 EG-06 50 22 20 0 2 0 5 77 3 40

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 23 34 24 13 8 0 0 56 20 80
2018 EG-05 23 31 29 9 9 0 0 54 17 35
2018 EG-06 20 37 17 17 9 0 0 57 26 35
2017 EG 29 32 25 9 4 1 0 61 13 99
2017 EG-05 29 33 18 12 6 2 0 63 19 49
2017 EG-06 31 35 25 7 2 0 0 65 10 40

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 20 39 26 11 3 1 0 59 14 80
2018 EG-05 17 34 29 14 3 3 0 53 18 35
2018 EG-06 23 49 23 3 3 0 0 71 6 35
2017 EG 21 41 21 14 2 1 0 63 16 97
2017 EG-05 27 35 19 13 4 2 0 64 17 48
2017 EG-06 18 50 20 12 0 0 0 68 12 40

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 16 42 23 11 6 1 0 59 18 81
2018 EG-05 20 51 14 9 6 0 0 71 14 35
2018 EG-06 8 42 33 6 8 3 0 51 14 36
2017 EG 25 34 24 14 2 1 0 59 16 98
2017 EG-05 33 33 27 6 0 2 0 67 6 49
2017 EG-06 18 37 22 17 5 0 0 55 22 40

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 25 41 21 11 2 0 0 65 14 81
2018 EG-05 26 43 17 11 3 0 0 69 14 35
2018 EG-06 22 42 25 8 3 0 0 64 11 36
2017 EG 28 36 19 11 3 1 2 65 15 98
2017 EG-05 37 33 18 4 4 2 2 72 9 49
2017 EG-06 21 47 17 10 2 0 2 69 13 40

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 22 40 25 9 5 0 0 62 14 81
2018 EG-05 29 46 23 0 3 0 0 74 3 35
2018 EG-06 17 39 28 11 6 0 0 56 17 36
2017 EG 23 36 24 9 3 1 3 62 13 98
2017 EG-05 27 39 27 2 2 2 2 68 4 49
2017 EG-06 17 35 20 17 5 0 5 56 23 40

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 33 37 19 10 1 0 0 70 11 81
2018 EG-05 29 40 20 11 0 0 0 69 11 35
2018 EG-06 36 36 17 8 3 0 0 72 11 36
2017 EG 42 34 13 5 4 0 1 77 9 97
2017 EG-05 43 39 10 8 0 0 0 82 8 49
2017 EG-06 41 26 20 3 8 0 3 69 10 39

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 58 26 6 1 4 0 5 88 5 81
2018 EG-05 63 29 9 0 0 0 0 91 0 35
2018 EG-06 50 22 6 3 8 0 11 81 13 36

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 63 15 10 2 7 0 2 80 10 81
2018 EG-05 69 9 14 0 9 0 0 77 9 35
2018 EG-06 58 19 6 3 8 0 6 82 12 36
2017 EG 68 14 8 7 2 0 1 83 9 98
2017 EG-05 65 14 8 8 4 0 0 80 12 49
2017 EG-06 73 15 2 7 0 0 2 90 8 40

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 44 30 17 5 4 0 0 74 9 82
2018 EG-05 43 31 14 6 6 0 0 74 11 35
2018 EG-06 46 35 16 0 3 0 0 81 3 37
2017 EG 46 30 12 4 7 0 1 76 11 97
2017 EG-05 48 27 13 6 6 0 0 75 13 48
2017 EG-06 45 35 7 2 7 0 2 82 10 40

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 52 23 10 9 5 0 1 77 14 82
2018 EG-05 49 20 14 9 6 0 3 71 15 35
2018 EG-06 57 30 5 5 3 0 0 86 8 37
2017 EG 57 26 6 8 1 0 2 84 9 97
2017 EG-05 63 21 2 10 2 0 2 85 13 48
2017 EG-06 58 30 5 5 0 0 2 90 5 40

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 49 18 4 3 4 0 24 87 8 80
2018 EG-05 68 9 0 0 0 0 24 100 0 34
2018 EG-06 36 25 6 0 8 0 25 81 11 36
2017 EG 53 12 5 4 4 0 21 83 10 98
2017 EG-05 59 10 4 2 4 0 20 87 8 49
2017 EG-06 50 12 7 2 5 0 23 81 10 40

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 56 27 9 5 1 0 2 85 6 82
2018 EG-05 74 17 3 0 3 0 3 94 3 35
2018 EG-06 35 41 16 8 0 0 0 76 8 37
2017 EG 60 26 5 3 2 0 4 89 5 97
2017 EG-05 77 15 4 0 0 0 4 96 0 48
2017 EG-06 45 35 5 5 5 0 5 84 10 40

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 66 21 6 5 0 0 2 89 5 82
2018 EG-05 71 20 3 6 0 0 0 91 6 35
2018 EG-06 54 27 11 3 0 0 5 86 3 37
2017 EG 55 32 10 0 1 0 2 89 1 98
2017 EG-05 51 33 12 0 2 0 2 85 2 49
2017 EG-06 57 33 7 0 0 0 2 92 0 40

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 35 49 9 4 1 0 2 86 5 81
2018 EG-05 44 53 0 3 0 0 0 97 3 34
2018 EG-06 27 54 8 3 3 0 5 86 6 37
2017 EG 44 34 18 2 0 0 1 79 2 98
2017 EG-05 48 33 17 2 0 0 0 81 2 48
2017 EG-06 43 32 22 0 0 0 2 77 0 40

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 12 33 40 9 6 0 0 45 15 82
2018 EG-05 14 34 43 6 3 0 0 49 9 35
2018 EG-06 14 30 41 8 8 0 0 43 16 37
2017 EG 13 33 36 16 2 0 0 46 18 99
2017 EG-05 18 35 31 16 0 0 0 53 16 49
2017 EG-06 10 31 40 15 5 0 0 40 20 40

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 7 17 32 33 11 0 0 44 24 82
2018 EG-05 3 14 34 34 14 0 0 49 17 35
2018 EG-06 8 19 35 27 11 0 0 38 27 37
2017 EG 5 18 32 25 19 0 0 45 23 99
2017 EG-05 0 18 29 29 24 0 0 53 18 49
2017 EG-06 12 15 35 23 15 0 0 38 27 40

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 18 32 24 7 11 7 0 54 20 82
2018 EG-05 17 26 31 11 14 0 0 43 26 35
2018 EG-06 16 41 16 5 8 14 0 66 16 37
2017 EG 10 27 29 10 11 11 1 43 24 99
2017 EG-05 8 16 39 8 14 12 2 29 26 49
2017 EG-06 11 45 17 7 7 12 0 63 17 40

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 20 33 26 9 13 0 0 52 22 82
2018 EG-05 17 29 29 9 17 0 0 46 26 35
2018 EG-06 22 35 24 11 8 0 0 57 19 37
2017 EG 16 39 16 16 10 2 0 57 27 99
2017 EG-05 16 29 22 20 10 2 0 46 31 49
2017 EG-06 16 55 7 7 12 2 0 72 20 40
Top of Page

Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 18 32 27 10 13 0 0 18 82 82
2018 EG-05 23 37 20 9 11 0 0 23 77 35
2018 EG-06 14 30 30 8 19 0 0 14 86 37
2017 EG 30 24 23 9 9 4 0 31 69 99
2017 EG-05 24 31 29 6 8 2 0 25 75 49
2017 EG-06 35 22 12 10 13 7 0 37 63 40

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 EG 12 67
2018 EG-05 11 27
2018 EG-06 3 32
2017 EG 13 64
2017 EG-05 11 35
2017 EG-06 10 23

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 EG 16 67
2018 EG-05 22 27
2018 EG-06 9 32
2017 EG 18 64
2017 EG-05 11 35
2017 EG-06 18 23

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 EG 15 67
2018 EG-05 11 27
2018 EG-06 16 32
2017 EG 11 64
2017 EG-05 6 35
2017 EG-06 18 23

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 EG 79 67
2018 EG-05 81 27
2018 EG-06 78 32
2017 EG 75 64
2017 EG-05 74 35
2017 EG-06 74 23

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 EG 1 67
2018 EG-05 0 27
2018 EG-06 0 32
2017 EG 0 64
2017 EG-05 0 35
2017 EG-06 0 23

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 EG 33 67
2018 EG-05 33 27
2018 EG-06 31 32

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 EG 22 67
2018 EG-05 19 27
2018 EG-06 28 32
2017 EG 32 64
2017 EG-05 34 35
2017 EG-06 27 23

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 EG 8 36 15 15 5 21 61
2018 EG-05 8 44 12 12 4 20 25
2018 EG-06 11 36 14 14 4 21 28
2017 EG 10 46 25 10 2 7 60
2017 EG-05 9 53 24 12 0 3 34
2017 EG-06 10 44 25 5 0 16 20

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EG 38 63 64
2018 EG-05 46 54 26
2018 EG-06 29 71 31

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 9 8 26 21 23 2 12 19 51 66
2018 EG-05 11 7 37 26 11 0 7 20 40 27
2018 EG-06 9 3 19 13 34 3 19 16 60 32
2017 EG 8 25 20 14 14 3 17 41 34 65
2017 EG-05 6 31 19 19 3 3 19 46 29 36
2017 EG-06 13 14 17 4 30 4 17 34 44 23

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 6 9 22 16 39 1 6 16 60 67
2018 EG-05 11 4 33 22 22 0 7 16 48 27
2018 EG-06 3 9 16 3 59 3 6 14 69 32
2017 EG 5 15 15 14 31 3 17 25 56 65
2017 EG-05 3 17 19 14 22 6 19 26 48 36
2017 EG-06 9 4 9 17 44 0 17 16 74 23

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 35 18 20 10 10 0 7 58 21 82
2018 EG-05 40 20 29 6 3 0 3 62 9 35
2018 EG-06 35 14 8 14 16 0 14 56 34 37
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