2018 Public Service Employee Survey Results for Transport Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 19 41 9 12 17 1 1 61 29 139
2018 CS-01 29 38 8 13 13 0 0 67 25 24
2018 CS-02 16 31 11 13 22 4 2 50 38 45
2018 CS-03 15 50 9 13 13 0 0 65 26 46
2017 CS 13 29 16 25 18 0 0 42 42 151
2017 CS-01 17 48 13 13 9 0 0 65 22 23
2017 CS-02 8 24 16 28 24 0 0 32 52 50
2017 CS-03 13 27 18 25 18 0 0 39 43 56
2017 CS-04 18 27 11 33 11 0 0 45 44 18
2014 CS 36 38 11 10 5 0 0 74 15 139
2014 CS-01 40 32 12 12 4 0 0 72 16 25
2014 CS-02 29 40 13 11 7 0 0 69 18 45
2014 CS-03 30 47 11 9 4 0 0 77 13 47
2014 CS-04 58 26 5 11 0 0 0 84 11 19
2011 CS 43 37 6 7 5 0 2 81 13 182
2011 CS-01 45 29 13 3 5 0 5 78 8 38
2011 CS-02 31 45 8 9 6 0 0 77 16 64
2011 CS-03 46 41 2 7 3 0 2 88 10 59
2011 CS-04 65 18 0 12 6 0 0 82 18 17
2008 CS 40 35 10 11 3 0 1 76 14 136
2008 CS-01 33 41 4 15 4 0 4 77 19 27
2008 CS-02 37 41 11 7 4 0 0 78 11 46
2008 CS-03 38 33 10 17 2 0 0 71 19 42
2008 CS-04 60 13 20 7 0 0 0 73 7 15

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 37 47 9 6 2 0 0 83 8 139
2018 CS-01 46 33 4 13 4 0 0 79 17 24
2018 CS-02 29 51 13 4 2 0 0 80 7 45
2018 CS-03 33 53 7 7 0 0 0 87 7 45
2017 CS 46 38 7 7 3 0 0 84 9 151
2017 CS-01 43 43 4 4 4 0 0 87 9 23
2017 CS-02 44 34 8 12 2 0 0 78 14 50
2017 CS-03 48 38 5 5 4 0 0 86 9 56
2017 CS-04 51 38 11 0 0 0 0 89 0 18
2014 CS 42 50 4 3 1 0 0 91 4 139
2014 CS-01 36 60 0 0 4 0 0 96 4 25
2014 CS-02 29 56 9 4 2 0 0 84 7 45
2014 CS-03 47 47 2 4 0 0 0 94 4 47
2014 CS-04 63 32 5 0 0 0 0 95 0 19
2011 CS 49 35 10 4 2 0 0 84 6 181
2011 CS-01 41 35 16 5 3 0 0 76 8 37
2011 CS-02 41 39 13 5 3 0 0 80 8 64
2011 CS-03 58 34 3 3 2 0 0 92 5 59
2011 CS-04 59 35 6 0 0 0 0 94 0 17
2008 CS 51 34 8 4 3 0 0 85 7 136
2008 CS-01 48 30 11 7 4 0 0 78 11 27
2008 CS-02 41 46 7 4 2 0 0 87 7 46
2008 CS-03 62 31 7 0 0 0 0 93 0 42
2008 CS-04 60 27 7 0 7 0 0 87 7 15

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 39 47 7 4 3 0 0 86 7 137
2018 CS-01 52 26 4 9 9 0 0 78 17 23
2018 CS-02 30 52 14 2 2 0 0 82 5 44
2018 CS-03 36 56 4 4 0 0 0 91 4 45
2017 CS 51 37 3 7 2 0 0 88 9 150
2017 CS-01 48 43 0 4 4 0 0 91 9 23
2017 CS-02 47 33 4 12 4 0 0 80 16 49
2017 CS-03 53 36 5 5 0 0 0 89 5 56
2017 CS-04 56 44 0 0 0 0 0 100 0 18
2014 CS 50 41 5 2 2 0 0 91 4 138
2014 CS-01 40 56 0 0 4 0 0 96 4 25
2014 CS-02 35 47 9 4 4 0 0 82 9 45
2014 CS-03 61 30 7 2 0 0 0 91 2 46
2014 CS-04 68 32 0 0 0 0 0 100 0 19
2011 CS 51 37 8 2 2 0 0 88 4 182
2011 CS-01 39 45 11 5 0 0 0 84 5 38
2011 CS-02 42 41 13 2 3 0 0 83 5 64
2011 CS-03 54 37 5 2 2 0 0 92 3 59
2011 CS-04 88 12 0 0 0 0 0 100 0 17
2008 CS 53 38 6 2 1 0 0 90 4 136
2008 CS-01 44 37 7 4 7 0 0 81 11 27
2008 CS-02 39 50 9 2 0 0 0 89 2 46
2008 CS-03 64 31 5 0 0 0 0 95 0 42
2008 CS-04 73 20 0 7 0 0 0 93 7 15

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 45 36 9 6 4 1 0 81 10 140
2018 CS-01 42 33 4 17 0 4 0 78 17 24
2018 CS-02 49 31 9 7 4 0 0 80 11 45
2018 CS-03 48 43 7 2 0 0 0 91 2 46
2017 CS 48 33 10 4 5 0 1 81 9 151
2017 CS-01 48 39 0 0 9 0 4 91 9 23
2017 CS-02 48 30 14 4 4 0 0 78 8 50
2017 CS-03 48 39 5 4 4 0 0 87 7 56
2017 CS-04 40 22 22 11 5 0 0 62 16 18
2014 CS 46 37 11 1 1 1 2 86 3 139
2014 CS-01 44 32 12 0 8 0 4 79 8 25
2014 CS-02 42 31 18 2 0 2 4 79 2 45
2014 CS-03 47 47 6 0 0 0 0 94 0 47
2014 CS-04 53 42 5 0 0 0 0 95 0 19
2011 CS 45 34 8 6 5 0 2 80 11 182
2011 CS-01 50 26 3 3 11 0 8 83 14 38
2011 CS-02 41 34 13 8 5 0 0 75 13 64
2011 CS-03 46 42 3 5 3 0 0 88 8 59
2011 CS-04 41 24 24 12 0 0 0 65 12 17

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 33 42 10 10 4 1 0 76 14 140
2018 CS-01 50 25 13 8 4 0 0 75 13 24
2018 CS-02 29 38 13 18 2 0 0 67 20 45
2018 CS-03 28 52 9 2 7 2 0 82 9 46
2017 CS 32 46 10 4 9 0 0 77 13 151
2017 CS-01 30 52 4 4 9 0 0 83 13 23
2017 CS-02 30 44 14 2 10 0 0 74 12 50
2017 CS-03 32 45 7 5 11 0 0 77 16 56
2017 CS-04 34 44 16 5 0 0 0 78 5 18
2014 CS 39 47 6 4 4 1 0 86 7 139
2014 CS-01 44 36 8 8 4 0 0 80 12 25
2014 CS-02 33 42 13 4 7 0 0 76 11 45
2014 CS-03 32 60 2 2 2 2 0 93 4 47
2014 CS-04 63 37 0 0 0 0 0 100 0 19
2011 CS 41 39 9 4 6 0 0 81 10 181
2011 CS-01 45 34 11 3 8 0 0 79 11 38
2011 CS-02 33 40 14 3 10 0 0 73 13 63
2011 CS-03 44 42 5 5 3 0 0 86 8 59
2011 CS-04 59 35 6 0 0 0 0 94 0 17
2008 CS 40 41 7 7 5 0 0 81 12 135
2008 CS-01 41 41 0 7 11 0 0 81 19 27
2008 CS-02 30 48 11 4 7 0 0 78 11 46
2008 CS-03 46 39 12 0 2 0 0 85 2 41
2008 CS-04 47 40 0 13 0 0 0 87 13 15

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 24 42 19 9 5 1 1 67 14 140
2018 CS-01 25 50 13 8 4 0 0 75 13 24
2018 CS-02 22 33 24 13 4 0 2 57 18 45
2018 CS-03 20 50 15 7 7 2 0 71 13 46
2017 CS 22 36 16 12 13 1 0 59 25 151
2017 CS-01 22 39 4 22 9 4 0 64 32 23
2017 CS-02 26 32 14 10 18 0 0 58 28 50
2017 CS-03 18 39 20 9 14 0 0 57 23 56
2017 CS-04 23 38 22 16 0 0 0 62 16 18
2014 CS 38 35 13 7 7 1 0 74 13 138
2014 CS-01 32 28 12 16 12 0 0 60 28 25
2014 CS-02 32 36 16 7 9 0 0 68 16 44
2014 CS-03 36 43 13 4 2 2 0 80 7 47
2014 CS-04 63 26 11 0 0 0 0 89 0 19
2011 CS 29 38 15 10 8 0 0 67 18 182
2011 CS-01 34 29 13 11 13 0 0 63 24 38
2011 CS-02 27 44 11 13 6 0 0 70 19 64
2011 CS-03 25 41 15 10 8 0 0 66 19 59
2011 CS-04 41 24 35 0 0 0 0 65 0 17

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 26 45 14 12 4 0 0 71 16 140
2018 CS-01 46 42 0 4 8 0 0 88 13 24
2018 CS-02 24 33 22 16 4 0 0 58 20 45
2018 CS-03 22 57 11 11 0 0 0 78 11 46
2017 CS 23 44 10 15 7 1 0 68 22 151
2017 CS-01 35 39 13 4 9 0 0 74 13 23
2017 CS-02 24 42 6 20 8 0 0 66 28 50
2017 CS-03 18 50 9 16 7 0 0 68 23 56
2017 CS-04 23 38 22 16 0 0 0 62 16 18

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 40 46 9 4 1 1 0 86 5 140
2018 CS-01 54 29 4 8 4 0 0 83 13 24
2018 CS-02 29 53 16 2 0 0 0 82 2 45
2018 CS-03 39 48 9 2 0 2 0 89 2 46
2017 CS 32 44 10 11 3 0 0 76 14 151
2017 CS-01 43 39 9 4 4 0 0 83 9 23
2017 CS-02 36 32 12 14 6 0 0 68 20 50
2017 CS-03 21 54 11 13 2 0 0 75 14 56
2017 CS-04 40 49 5 5 0 0 0 89 5 18
2014 CS 49 40 6 4 1 1 0 89 5 139
2014 CS-01 44 32 8 12 4 0 0 76 16 25
2014 CS-02 47 38 11 2 0 2 0 86 2 45
2014 CS-03 43 51 2 4 0 0 0 94 4 47
2014 CS-04 74 26 0 0 0 0 0 100 0 19
2011 CS 47 42 5 3 2 2 0 91 4 182
2011 CS-01 58 24 13 5 0 0 0 82 5 38
2011 CS-02 44 44 6 2 3 2 0 89 5 64
2011 CS-03 36 59 0 2 2 2 0 97 3 59
2011 CS-04 65 24 0 6 0 6 0 94 6 17
2008 CS 51 38 7 3 1 1 0 90 4 136
2008 CS-01 48 33 11 7 0 0 0 81 7 27
2008 CS-02 52 41 7 0 0 0 0 93 0 46
2008 CS-03 45 45 5 2 0 2 0 93 2 42
2008 CS-04 73 27 0 0 0 0 0 100 0 15

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 31 45 12 6 6 0 0 76 11 140
2018 CS-01 38 38 8 4 13 0 0 75 17 24
2018 CS-02 24 40 24 7 4 0 0 64 11 45
2018 CS-03 30 52 7 9 2 0 0 83 11 46
2017 CS 22 38 17 13 10 0 0 60 23 151
2017 CS-01 26 39 9 17 9 0 0 65 26 23
2017 CS-02 22 38 12 12 16 0 0 60 28 50
2017 CS-03 18 39 22 13 9 0 0 57 22 56
2017 CS-04 29 38 16 16 0 0 0 67 16 18

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 46 40 9 3 2 0 0 86 5 138
2018 CS-01 58 33 0 0 8 0 0 92 8 24
2018 CS-02 42 42 13 2 0 0 0 84 2 45
2018 CS-03 43 36 16 5 0 0 0 80 5 44
2017 CS 50 36 7 3 4 0 0 86 7 151
2017 CS-01 48 35 9 0 9 0 0 83 9 23
2017 CS-02 50 36 6 4 4 0 0 86 8 50
2017 CS-03 48 38 5 5 4 0 0 86 9 56
2017 CS-04 56 38 5 0 0 0 0 95 0 18
2014 CS 68 25 3 2 1 0 0 94 4 139
2014 CS-01 64 28 4 4 0 0 0 92 4 25
2014 CS-02 56 33 4 4 2 0 0 89 7 45
2014 CS-03 72 23 2 0 2 0 0 96 2 47
2014 CS-04 95 5 0 0 0 0 0 100 0 19
2011 CS 61 30 6 2 1 1 0 91 3 181
2011 CS-01 61 26 8 5 0 0 0 87 5 38
2011 CS-02 53 31 9 3 3 0 0 84 6 64
2011 CS-03 60 36 2 0 0 2 0 98 0 58
2011 CS-04 82 18 0 0 0 0 0 100 0 17

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 39 38 13 4 5 1 0 78 9 140
2018 CS-01 42 33 17 0 8 0 0 75 8 24
2018 CS-02 31 38 22 7 2 0 0 69 9 45
2018 CS-03 37 43 7 4 7 2 0 82 11 46
2017 CS 28 42 13 9 8 0 0 70 17 151
2017 CS-01 26 39 13 9 13 0 0 65 22 23
2017 CS-02 28 34 16 8 14 0 0 62 22 50
2017 CS-03 25 46 14 11 4 0 0 71 14 56
2017 CS-04 40 49 5 5 0 0 0 89 5 18
2014 CS 40 43 6 6 4 1 0 84 9 139
2014 CS-01 32 52 0 8 8 0 0 84 16 25
2014 CS-02 40 33 13 9 4 0 0 73 13 45
2014 CS-03 34 55 4 2 2 2 0 91 4 47
2014 CS-04 68 26 5 0 0 0 0 95 0 19
2011 CS 40 39 5 11 4 0 0 80 15 181
2011 CS-01 45 29 5 13 8 0 0 74 21 38
2011 CS-02 33 42 8 11 6 0 0 75 17 64
2011 CS-03 40 43 2 14 2 0 0 83 16 58
2011 CS-04 59 35 6 0 0 0 0 94 0 17

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 45 31 14 5 5 0 0 76 10 137
2018 CS-01 42 33 13 4 8 0 0 75 13 24
2018 CS-02 33 36 19 7 5 0 0 69 12 42
2018 CS-03 48 28 15 4 4 0 0 76 9 46
2017 CS 30 35 16 14 5 0 0 65 19 151
2017 CS-01 22 35 22 13 9 0 0 57 22 23
2017 CS-02 34 34 8 16 8 0 0 68 24 50
2017 CS-03 27 29 27 16 2 0 0 56 18 56
2017 CS-04 34 55 0 11 0 0 0 89 11 18
2014 CS 47 29 14 4 6 1 0 76 10 139
2014 CS-01 48 16 16 8 12 0 0 64 20 25
2014 CS-02 47 29 9 4 11 0 0 76 16 45
2014 CS-03 45 34 15 2 2 2 0 80 4 47
2014 CS-04 53 32 16 0 0 0 0 84 0 19

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 37 31 19 8 3 1 0 70 11 140
2018 CS-01 50 29 8 8 4 0 0 79 13 24
2018 CS-02 27 31 33 4 2 2 0 59 7 45
2018 CS-03 43 33 13 7 2 2 0 78 9 46
2017 CS 24 40 15 12 8 0 0 64 20 151
2017 CS-01 30 52 4 0 13 0 0 83 13 23
2017 CS-02 26 34 16 10 14 0 0 60 24 50
2017 CS-03 22 41 16 18 4 0 0 63 21 56
2017 CS-04 18 44 22 16 0 0 0 62 16 18
2014 CS 42 37 12 6 2 1 0 80 8 139
2014 CS-01 40 32 8 12 8 0 0 72 20 25
2014 CS-02 40 33 18 7 2 0 0 73 9 45
2014 CS-03 32 53 9 4 0 2 0 87 4 47
2014 CS-04 74 21 5 0 0 0 0 95 0 19
2011 CS 46 36 7 9 1 0 1 83 10 182
2011 CS-01 50 32 3 13 3 0 0 82 16 38
2011 CS-02 45 30 13 9 2 0 2 76 11 64
2011 CS-03 46 42 3 7 0 0 2 90 7 59
2011 CS-04 41 53 6 0 0 0 0 94 0 17

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 40 39 12 5 3 1 0 80 8 140
2018 CS-01 50 33 4 4 8 0 0 83 13 24
2018 CS-02 33 40 20 7 0 0 0 73 7 45
2018 CS-03 39 39 13 4 2 2 0 80 7 46
2017 CS 34 43 13 5 5 0 0 77 10 151
2017 CS-01 39 43 4 4 9 0 0 83 13 23
2017 CS-02 34 38 14 10 4 0 0 72 14 50
2017 CS-03 28 45 18 4 5 0 0 73 9 56
2017 CS-04 45 49 5 0 0 0 0 95 0 18
2014 CS 52 34 8 4 2 0 0 86 6 139
2014 CS-01 52 36 8 0 4 0 0 88 4 25
2014 CS-02 42 33 16 7 2 0 0 76 9 45
2014 CS-03 45 45 2 6 2 0 0 89 9 47
2014 CS-04 89 11 0 0 0 0 0 100 0 19
2011 CS 46 37 9 7 2 0 0 83 8 182
2011 CS-01 53 29 11 8 0 0 0 82 8 38
2011 CS-02 34 39 14 8 5 0 0 73 13 64
2011 CS-03 49 41 3 7 0 0 0 90 7 59
2011 CS-04 65 29 6 0 0 0 0 94 0 17
2008 CS 45 40 6 4 4 0 0 85 9 136
2008 CS-01 41 41 4 0 15 0 0 81 15 27
2008 CS-02 33 54 4 4 4 0 0 87 9 46
2008 CS-03 57 31 7 5 0 0 0 88 5 42
2008 CS-04 53 40 7 0 0 0 0 93 0 15

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 33 32 23 7 4 0 0 65 12 139
2018 CS-01 50 25 17 4 4 0 0 75 8 24
2018 CS-02 43 32 16 7 2 0 0 75 9 44
2018 CS-03 26 41 33 0 0 0 0 67 0 46
2017 CS 39 36 16 6 1 0 1 77 7 151
2017 CS-01 65 22 13 0 0 0 0 87 0 23
2017 CS-02 50 34 8 4 2 0 2 86 6 50
2017 CS-03 32 41 19 5 0 0 2 75 5 56
2017 CS-04 7 38 33 16 5 0 0 45 22 18
2014 CS 28 42 19 9 2 0 0 70 11 139
2014 CS-01 48 36 8 4 4 0 0 84 8 25
2014 CS-02 42 44 11 2 0 0 0 87 2 45
2014 CS-03 17 49 23 9 2 0 0 66 11 47
2014 CS-04 0 37 42 21 0 0 0 37 21 19
2011 CS 31 36 19 8 4 0 1 68 13 181
2011 CS-01 53 26 16 5 0 0 0 79 5 38
2011 CS-02 38 45 11 2 3 0 2 84 5 64
2011 CS-03 21 40 24 10 5 0 0 60 16 58
2011 CS-04 6 12 41 29 12 0 0 18 41 17
2008 CS 24 35 18 17 6 0 0 59 23 136
2008 CS-01 30 44 11 7 7 0 0 74 15 27
2008 CS-02 26 46 17 7 4 0 0 72 11 46
2008 CS-03 26 19 24 26 5 0 0 45 31 42
2008 CS-04 7 33 20 27 13 0 0 40 40 15

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 9 28 38 19 4 0 1 23 38 139
2018 CS-01 4 29 25 38 0 0 4 39 35 24
2018 CS-02 9 18 43 23 5 0 2 28 28 44
2018 CS-03 4 37 39 13 7 0 0 20 41 46
2017 CS 11 32 33 13 9 0 1 23 44 151
2017 CS-01 9 22 35 13 17 0 4 32 32 23
2017 CS-02 12 24 38 12 14 0 0 26 36 50
2017 CS-03 11 41 32 11 5 0 0 16 52 56
2017 CS-04 11 33 22 27 0 0 7 29 47 18
2014 CS 11 27 42 13 6 0 1 19 38 139
2014 CS-01 12 16 44 12 16 0 0 28 28 25
2014 CS-02 18 25 33 18 4 0 2 23 43 45
2014 CS-03 6 34 40 13 4 0 2 17 41 47
2014 CS-04 5 26 63 5 0 0 0 5 32 19
2011 CS 7 29 44 14 6 0 1 20 36 182
2011 CS-01 5 24 42 13 13 0 3 27 30 38
2011 CS-02 6 36 34 16 8 0 0 23 42 64
2011 CS-03 7 22 61 8 2 0 0 10 29 59
2011 CS-04 6 41 29 24 0 0 0 24 47 17
2008 CS 13 27 41 10 7 0 1 18 41 136
2008 CS-01 11 19 44 11 15 0 0 26 30 27
2008 CS-02 17 30 33 11 9 0 0 20 48 46
2008 CS-03 14 33 38 7 5 0 2 12 49 42
2008 CS-04 0 27 53 20 0 0 0 20 27 15

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 8 14 30 32 11 4 1 45 23 139
2018 CS-01 4 9 26 35 13 9 4 55 15 23
2018 CS-02 9 18 22 36 11 2 2 49 28 45
2018 CS-03 7 15 39 26 9 4 0 36 23 46
2017 CS 14 19 26 23 12 1 5 37 35 151
2017 CS-01 4 17 26 13 22 4 13 42 26 23
2017 CS-02 20 14 18 26 20 2 0 47 35 50
2017 CS-03 16 23 28 23 4 0 5 28 42 56
2017 CS-04 5 22 38 22 5 0 7 29 29 18
2014 CS 2 12 29 29 19 4 4 53 15 139
2014 CS-01 0 20 20 20 32 0 8 57 22 25
2014 CS-02 2 16 29 24 18 7 4 47 20 45
2014 CS-03 4 9 30 38 13 4 2 55 14 47
2014 CS-04 0 0 37 37 21 0 5 61 0 19
2011 CS 8 12 24 29 22 2 3 53 22 181
2011 CS-01 3 11 26 24 32 0 5 58 14 38
2011 CS-02 11 19 22 25 20 3 0 47 31 64
2011 CS-03 9 9 29 38 10 2 3 51 18 58
2011 CS-04 12 6 6 29 41 6 0 75 19 17
2008 CS 7 15 25 31 20 0 2 52 23 136
2008 CS-01 4 22 15 15 44 0 0 59 26 27
2008 CS-02 9 13 39 22 13 0 4 36 23 46
2008 CS-03 5 19 19 38 17 0 2 56 24 42
2008 CS-04 0 0 20 67 13 0 0 80 0 15

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 24 26 28 17 2 3 0 19 52 139
2018 CS-01 9 22 43 22 4 0 0 26 30 23
2018 CS-02 20 29 20 22 2 7 0 26 52 45
2018 CS-03 28 28 26 13 2 2 0 16 58 46
2017 CS 17 27 30 16 4 1 4 21 47 150
2017 CS-01 9 17 48 13 4 0 9 19 29 23
2017 CS-02 22 30 18 20 4 2 4 26 55 50
2017 CS-03 18 29 28 16 5 2 2 22 48 56
2017 CS-04 12 35 41 6 0 0 7 6 50 17
2014 CS 12 29 37 10 9 0 2 20 42 137
2014 CS-01 4 33 38 13 8 0 4 22 39 24
2014 CS-02 18 33 27 13 7 0 2 20 52 45
2014 CS-03 11 30 38 6 13 0 2 20 41 47
2014 CS-04 17 11 50 11 11 0 0 22 28 18
2011 CS 18 25 36 14 5 1 2 20 44 182
2011 CS-01 18 11 39 8 18 3 3 28 31 38
2011 CS-02 17 30 34 16 2 0 2 17 48 64
2011 CS-03 17 24 37 15 3 0 3 19 42 59
2011 CS-04 12 47 29 12 0 0 0 12 59 17
2008 CS 15 28 31 15 10 0 1 25 44 136
2008 CS-01 11 41 19 7 22 0 0 30 52 27
2008 CS-02 17 17 37 13 13 0 2 27 36 46
2008 CS-03 17 31 33 14 2 0 2 17 49 42
2008 CS-04 7 27 40 27 0 0 0 27 33 15

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 9 15 32 29 13 1 0 43 25 139
2018 CS-01 4 17 21 29 25 4 0 57 22 24
2018 CS-02 4 13 27 36 20 0 0 56 18 45
2018 CS-03 9 11 48 28 4 0 0 33 20 46
2017 CS 10 16 34 23 13 0 3 38 27 151
2017 CS-01 4 13 22 30 17 0 13 55 20 23
2017 CS-02 10 14 24 30 20 0 2 51 24 50
2017 CS-03 9 11 50 22 9 0 0 30 20 56
2017 CS-04 22 38 27 5 0 0 7 6 65 18
2014 CS 4 19 32 29 12 0 2 43 24 139
2014 CS-01 4 20 20 28 24 0 4 54 25 25
2014 CS-02 2 13 29 38 16 0 2 54 16 45
2014 CS-03 4 19 45 23 6 0 2 30 24 47
2014 CS-04 5 32 26 32 5 0 0 37 37 19
2011 CS 8 13 37 28 10 1 3 40 22 181
2011 CS-01 8 5 34 24 24 0 5 50 14 38
2011 CS-02 9 11 28 36 11 3 2 49 21 64
2011 CS-03 7 16 43 26 5 0 3 32 23 58
2011 CS-04 0 35 47 18 0 0 0 18 35 17
2008 CS 11 21 35 24 9 0 0 33 33 135
2008 CS-01 7 19 26 22 26 0 0 48 26 27
2008 CS-02 7 22 33 31 7 0 0 38 29 45
2008 CS-03 14 24 40 17 5 0 0 21 38 42
2008 CS-04 20 7 40 33 0 0 0 33 27 15

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 21 24 25 17 10 3 1 28 46 140
2018 CS-01 13 8 38 21 17 4 0 39 22 24
2018 CS-02 24 27 13 22 13 0 0 36 51 45
2018 CS-03 20 28 26 15 4 4 2 21 51 46
2017 CS 19 30 28 12 8 0 3 20 51 151
2017 CS-01 4 39 22 9 17 0 9 29 48 23
2017 CS-02 26 18 26 18 10 0 2 29 45 50
2017 CS-03 20 32 30 13 5 0 0 18 52 56
2017 CS-04 22 38 33 0 0 0 7 0 65 18
2014 CS 14 35 25 11 11 1 4 23 51 139
2014 CS-01 12 28 12 16 28 0 4 46 42 25
2014 CS-02 16 25 31 13 11 0 4 26 42 45
2014 CS-03 11 47 23 9 6 2 2 16 60 47
2014 CS-04 21 37 32 5 0 0 5 6 61 19
2011 CS 19 21 31 11 13 1 4 25 42 181
2011 CS-01 16 13 26 11 26 0 8 40 31 38
2011 CS-02 14 19 28 17 14 3 5 34 36 64
2011 CS-03 19 28 40 5 7 0 2 12 47 58
2011 CS-04 29 24 29 12 0 0 6 13 56 17
2008 CS 25 21 27 15 8 1 2 24 48 135
2008 CS-01 19 19 26 15 22 0 0 37 37 27
2008 CS-02 28 22 22 17 9 2 0 27 51 46
2008 CS-03 24 22 32 12 2 0 7 16 50 41
2008 CS-04 27 20 33 20 0 0 0 20 47 15

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 11 18 30 24 12 4 1 38 31 140
2018 CS-01 4 21 17 21 21 13 4 50 30 24
2018 CS-02 16 18 24 27 13 2 0 41 34 45
2018 CS-03 9 20 41 22 7 2 0 29 29 46
2017 CS 13 19 28 21 12 1 6 36 34 151
2017 CS-01 13 4 22 17 26 4 13 53 21 23
2017 CS-02 22 10 22 22 16 2 6 41 35 50
2017 CS-03 5 23 43 23 2 0 4 26 30 56
2017 CS-04 11 38 5 22 16 0 7 41 53 18
2014 CS 1 9 23 37 22 2 7 64 10 138
2014 CS-01 0 8 24 20 40 0 8 65 9 25
2014 CS-02 0 13 18 33 22 4 9 64 16 45
2014 CS-03 2 2 30 46 13 2 4 63 5 46
2014 CS-04 0 11 21 47 16 0 5 67 11 19
2011 CS 7 7 21 29 28 4 6 62 15 181
2011 CS-01 8 0 21 24 32 5 11 66 9 38
2011 CS-02 9 8 11 28 31 6 6 68 20 64
2011 CS-03 3 9 26 34 22 2 3 60 13 58
2011 CS-04 6 12 35 18 29 0 0 47 18 17
2008 CS 7 14 21 28 26 1 4 56 22 136
2008 CS-01 7 19 19 19 33 4 0 54 27 27
2008 CS-02 7 15 15 30 26 0 7 60 23 46
2008 CS-03 5 12 24 31 24 0 5 58 18 42
2008 CS-04 0 13 33 33 20 0 0 53 13 15

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 19 23 35 14 6 1 1 21 43 140
2018 CS-01 8 25 25 21 13 0 8 36 36 24
2018 CS-02 20 22 38 11 9 0 0 20 42 45
2018 CS-03 17 20 41 13 4 4 0 18 39 46
2017 CS 14 30 28 16 9 1 2 25 46 151
2017 CS-01 4 17 30 13 30 0 4 45 23 23
2017 CS-02 26 28 24 14 6 0 2 20 55 50
2017 CS-03 7 38 32 18 4 2 0 22 46 56
2017 CS-04 11 33 27 22 0 0 7 24 47 18
2014 CS 11 20 40 14 11 0 5 26 33 139
2014 CS-01 8 28 36 16 8 0 4 25 38 25
2014 CS-02 18 13 35 13 11 0 9 27 34 45
2014 CS-03 9 23 43 13 11 0 2 24 33 47
2014 CS-04 5 16 42 16 16 0 5 33 22 19
Top of Page

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 30 32 20 4 4 6 4 69 9 140
2018 CS-01 33 25 25 0 8 4 4 64 9 24
2018 CS-02 27 22 20 13 2 11 4 58 18 45
2018 CS-03 30 37 24 0 0 7 2 74 0 46
2017 CS 30 39 9 7 9 1 5 73 18 151
2017 CS-01 39 39 0 4 9 4 4 86 14 23
2017 CS-02 38 30 6 8 12 2 4 72 21 50
2017 CS-03 23 44 13 9 5 0 5 72 15 56
2017 CS-04 23 44 11 5 11 0 5 71 17 18
2014 CS 40 26 18 6 5 2 3 70 11 139
2014 CS-01 32 32 20 4 4 0 8 70 9 25
2014 CS-02 42 20 13 7 9 4 4 68 17 45
2014 CS-03 34 30 23 9 4 0 0 64 13 47
2014 CS-04 58 26 11 0 0 5 0 89 0 19

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 51 29 9 6 6 0 0 80 12 139
2018 CS-01 54 21 13 4 8 0 0 75 13 24
2018 CS-02 47 22 11 13 7 0 0 69 20 45
2018 CS-03 49 38 9 2 2 0 0 87 4 45
2017 CS 44 34 5 9 8 0 0 78 17 151
2017 CS-01 52 30 0 9 9 0 0 83 17 23
2017 CS-02 48 24 10 10 8 0 0 72 18 50
2017 CS-03 32 47 5 7 9 0 0 78 16 56
2017 CS-04 56 27 0 11 5 0 0 84 16 18
2014 CS 56 24 9 7 3 0 0 81 10 139
2014 CS-01 52 28 12 0 8 0 0 80 8 25
2014 CS-02 53 16 11 16 4 0 0 69 20 45
2014 CS-03 49 36 9 6 0 0 0 85 6 47
2014 CS-04 79 16 5 0 0 0 0 95 0 19

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 11 26 20 14 10 16 3 46 30 140
2018 CS-01 13 21 13 17 17 17 4 42 42 24
2018 CS-02 11 13 24 18 11 18 4 31 37 45
2018 CS-03 7 30 17 17 7 20 2 47 31 46
2017 CS 13 26 20 15 14 9 4 44 33 151
2017 CS-01 22 17 13 9 22 9 9 47 37 23
2017 CS-02 14 28 26 12 12 4 4 46 26 50
2017 CS-03 5 27 23 22 12 9 2 36 38 56
2017 CS-04 12 33 5 16 16 11 5 54 39 18
2014 CS 20 27 19 9 10 12 3 55 23 139
2014 CS-01 24 16 24 24 0 12 0 45 27 25
2014 CS-02 22 20 13 4 16 22 2 56 26 45
2014 CS-03 11 30 28 6 13 9 4 46 22 47
2014 CS-04 32 47 0 11 5 0 5 83 17 19

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 59 31 4 5 2 0 0 89 7 140
2018 CS-01 50 42 0 0 8 0 0 92 8 24
2018 CS-02 62 20 7 9 2 0 0 82 11 45
2018 CS-03 61 33 4 2 0 0 0 93 2 46
2017 CS 44 38 7 7 4 1 0 82 11 151
2017 CS-01 35 52 0 0 9 4 0 91 9 23
2017 CS-02 48 36 2 10 4 0 0 84 14 50
2017 CS-03 39 36 13 11 2 0 0 75 13 56
2017 CS-04 62 33 0 0 5 0 0 95 5 18
2014 CS 50 37 8 4 1 0 0 87 5 139
2014 CS-01 48 36 8 4 4 0 0 84 8 25
2014 CS-02 42 35 13 7 2 0 0 78 9 45
2014 CS-03 47 45 6 2 0 0 0 91 2 47
2014 CS-04 74 26 0 0 0 0 0 100 0 19

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 46 37 13 2 1 1 0 84 3 140
2018 CS-01 42 46 13 0 0 0 0 88 0 24
2018 CS-02 42 31 20 0 2 4 0 77 2 45
2018 CS-03 43 41 13 2 0 0 0 85 2 46
Top of Page

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 37 34 15 8 4 1 1 73 12 140
2018 CS-01 46 29 17 8 0 0 0 75 8 24
2018 CS-02 24 27 20 18 4 2 4 55 24 45
2018 CS-03 41 35 17 2 4 0 0 76 7 46
2017 CS 41 29 15 11 1 1 0 72 13 150
2017 CS-01 48 30 13 4 4 0 0 78 9 23
2017 CS-02 48 28 10 10 2 2 0 78 12 50
2017 CS-03 34 30 21 14 0 0 0 65 14 56
2017 CS-04 42 23 17 17 0 0 0 65 17 17
2014 CS 48 32 12 4 4 0 0 80 8 139
2014 CS-01 44 28 8 12 8 0 0 72 20 25
2014 CS-02 42 31 20 4 2 0 0 73 7 45
2014 CS-03 45 40 9 2 4 0 0 85 6 47
2014 CS-04 68 26 5 0 0 0 0 95 0 19
2011 CS 40 34 12 7 7 1 0 74 14 182
2011 CS-01 55 13 13 5 11 3 0 70 16 38
2011 CS-02 33 34 16 9 8 0 0 67 17 64
2011 CS-03 29 51 5 8 7 0 0 80 15 59
2011 CS-04 65 18 18 0 0 0 0 82 0 17
2008 CS 38 32 11 12 6 1 0 71 18 136
2008 CS-01 44 19 11 19 4 4 0 65 23 27
2008 CS-02 26 37 13 15 9 0 0 63 24 46
2008 CS-03 40 40 10 5 5 0 0 81 10 42
2008 CS-04 53 27 7 7 7 0 0 80 13 15

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 49 30 11 4 4 1 1 81 8 140
2018 CS-01 63 17 13 4 4 0 0 79 8 24
2018 CS-02 38 29 18 9 4 0 2 68 14 45
2018 CS-03 43 43 7 0 4 2 0 89 4 46
2017 CS 46 24 14 11 5 0 0 70 16 151
2017 CS-01 48 30 9 4 9 0 0 78 13 23
2017 CS-02 48 24 14 10 4 0 0 72 14 50
2017 CS-03 41 25 14 14 5 0 0 66 20 56
2017 CS-04 56 5 27 11 0 0 0 62 11 18
2014 CS 55 22 14 4 3 1 0 78 7 139
2014 CS-01 52 16 20 8 4 0 0 68 12 25
2014 CS-02 51 24 18 4 2 0 0 76 7 45
2014 CS-03 51 28 11 4 4 2 0 80 9 47
2014 CS-04 79 16 5 0 0 0 0 95 0 19
2011 CS 43 32 10 8 5 1 0 76 13 182
2011 CS-01 45 26 13 13 3 0 0 71 16 38
2011 CS-02 38 36 13 6 8 0 0 73 14 64
2011 CS-03 41 37 8 7 5 2 0 79 12 59
2011 CS-04 65 24 0 12 0 0 0 88 12 17
2008 CS 46 32 10 6 7 0 0 78 13 136
2008 CS-01 52 26 7 7 7 0 0 78 15 27
2008 CS-02 39 28 20 4 9 0 0 67 13 46
2008 CS-03 40 43 5 10 2 0 0 83 12 42
2008 CS-04 67 20 0 0 13 0 0 87 13 15

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 44 36 9 6 4 1 0 81 10 138
2018 CS-01 54 25 8 13 0 0 0 79 13 24
2018 CS-02 36 36 14 7 7 0 0 73 14 44
2018 CS-03 36 49 9 2 4 0 0 84 7 45
2017 CS 46 25 12 13 5 0 0 71 17 151
2017 CS-01 48 30 4 9 9 0 0 78 17 23
2017 CS-02 52 22 8 16 2 0 0 74 18 50
2017 CS-03 41 25 18 11 5 0 0 66 16 56
2017 CS-04 40 27 16 16 0 0 0 67 16 18
2014 CS 55 27 9 5 4 0 0 81 9 139
2014 CS-01 44 24 16 8 8 0 0 68 16 25
2014 CS-02 53 33 7 4 2 0 0 87 7 45
2014 CS-03 53 26 9 6 6 0 0 79 13 47
2014 CS-04 74 21 5 0 0 0 0 95 0 19
2011 CS 49 30 8 7 6 0 1 79 13 181
2011 CS-01 45 29 11 8 5 0 3 76 14 38
2011 CS-02 39 34 8 11 8 0 0 73 19 64
2011 CS-03 55 29 7 3 5 0 0 84 9 58
2011 CS-04 65 24 6 6 0 0 0 88 6 17
2008 CS 40 40 5 7 6 1 0 81 13 136
2008 CS-01 41 37 7 4 7 4 0 81 12 27
2008 CS-02 33 39 11 11 7 0 0 72 17 46
2008 CS-03 40 50 0 7 2 0 0 90 10 42
2008 CS-04 60 27 0 7 7 0 0 87 13 15

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 55 29 11 1 4 1 0 85 4 139
2018 CS-01 71 17 8 4 0 0 0 88 4 24
2018 CS-02 43 36 16 0 5 0 0 80 5 44
2018 CS-03 48 39 9 0 4 0 0 87 4 46
2017 CS 50 24 17 5 3 0 0 74 9 151
2017 CS-01 57 13 22 0 9 0 0 70 9 23
2017 CS-02 56 22 14 8 0 0 0 78 8 50
2017 CS-03 47 28 16 4 5 0 0 75 9 56
2017 CS-04 40 27 22 11 0 0 0 67 11 18

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 49 27 13 5 6 1 0 76 11 140
2018 CS-01 58 17 13 8 4 0 0 75 13 24
2018 CS-02 40 22 20 9 9 0 0 62 18 45
2018 CS-03 48 35 11 2 4 0 0 83 7 46
2017 CS 50 25 12 9 4 1 0 75 13 149
2017 CS-01 50 32 9 0 9 0 0 82 9 22
2017 CS-02 56 18 12 10 4 0 0 74 14 50
2017 CS-03 42 27 16 13 2 0 0 69 15 55
2017 CS-04 56 33 0 5 5 0 0 89 11 18
2014 CS 58 23 13 1 4 0 1 82 5 139
2014 CS-01 52 20 16 4 8 0 0 72 12 25
2014 CS-02 51 29 13 2 4 0 0 80 7 45
2014 CS-03 57 23 15 0 2 0 2 83 2 47
2014 CS-04 84 16 0 0 0 0 0 100 0 19
Top of Page

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 24 39 17 7 0 5 7 72 8 41
2018 CS-03 15 40 25 5 0 5 10 65 6 20
2018 CS-04 42 33 0 17 0 8 0 82 18 12
2017 CS 18 33 18 20 4 2 4 55 26 45
2017 CS-03 9 43 26 17 4 0 0 52 22 23
2017 CS-04 18 29 6 29 6 0 12 53 40 17
2014 CS 45 38 6 2 4 2 2 87 7 47
2014 CS-03 24 48 12 4 4 4 4 78 9 25
2014 CS-04 69 25 0 0 6 0 0 94 6 16

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 33 32 19 6 4 4 0 68 11 139
2018 CS-01 42 29 21 0 4 4 0 74 4 24
2018 CS-02 36 22 24 9 4 4 0 60 14 45
2018 CS-03 22 41 22 4 4 7 0 67 9 46
2017 CS 24 32 21 9 9 5 0 59 19 151
2017 CS-01 39 30 13 0 9 9 0 76 10 23
2017 CS-02 32 24 22 8 12 2 0 57 20 50
2017 CS-03 11 41 23 11 9 5 0 55 21 56
2017 CS-04 23 38 16 11 5 5 0 65 17 18
2014 CS 37 38 11 5 3 6 0 80 8 139
2014 CS-01 36 44 12 0 4 4 0 83 4 25
2014 CS-02 38 31 13 9 4 4 0 72 14 45
2014 CS-03 36 36 13 6 2 6 0 77 9 47
2014 CS-04 47 42 0 0 0 11 0 100 0 19
2011 CS 32 27 16 11 8 5 1 63 20 182
2011 CS-01 39 26 11 5 11 8 0 71 17 38
2011 CS-02 30 22 17 19 6 6 0 55 27 64
2011 CS-03 24 37 19 8 7 3 2 64 16 59
2011 CS-04 47 18 18 6 6 6 0 69 13 17

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 29 26 23 12 9 1 0 56 21 137
2018 CS-01 46 21 21 8 4 0 0 67 13 24
2018 CS-02 30 20 25 16 9 0 0 50 25 44
2018 CS-03 18 29 29 11 9 4 0 49 21 45
2017 CS 21 31 21 16 10 1 0 52 26 150
2017 CS-01 35 26 26 4 9 0 0 61 13 23
2017 CS-02 28 22 22 12 16 0 0 50 28 50
2017 CS-03 7 39 22 22 9 2 0 47 31 56
2017 CS-04 25 46 17 12 0 0 0 71 12 17
2014 CS 35 37 17 8 2 1 0 73 10 139
2014 CS-01 36 28 20 12 4 0 0 64 16 25
2014 CS-02 36 27 20 11 4 2 0 64 16 45
2014 CS-03 36 36 19 6 0 2 0 74 7 47
2014 CS-04 37 63 0 0 0 0 0 100 0 19
2011 CS 33 30 18 10 7 3 0 64 18 182
2011 CS-01 34 26 18 5 16 0 0 61 21 38
2011 CS-02 36 19 16 17 8 5 0 57 26 64
2011 CS-03 27 37 20 10 2 3 0 67 12 59
2011 CS-04 29 53 18 0 0 0 0 82 0 17
2008 CS 29 32 18 13 7 1 1 63 19 136
2008 CS-01 41 15 30 4 7 0 4 58 12 27
2008 CS-02 24 39 13 13 9 2 0 64 22 46
2008 CS-03 26 31 21 17 5 0 0 57 21 42
2008 CS-04 47 33 7 13 0 0 0 80 13 15

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 22 27 24 14 10 3 0 50 24 139
2018 CS-01 38 17 29 4 8 4 0 57 13 24
2018 CS-02 22 22 20 22 11 2 0 45 34 45
2018 CS-03 9 33 35 11 9 4 0 43 20 46
2017 CS 15 28 25 18 12 3 0 44 31 150
2017 CS-01 26 26 26 9 9 4 0 55 18 23
2017 CS-02 18 28 22 12 20 0 0 46 32 50
2017 CS-03 4 32 26 22 11 5 0 38 35 55
2017 CS-04 23 22 27 27 0 0 0 45 27 18
2014 CS 27 44 13 11 2 2 1 73 13 139
2014 CS-01 28 32 20 12 4 4 0 63 17 25
2014 CS-02 36 29 11 16 4 2 2 67 21 45
2014 CS-03 19 57 11 11 0 2 0 78 11 47
2014 CS-04 32 53 16 0 0 0 0 84 0 19
2011 CS 25 29 21 13 6 5 0 58 20 182
2011 CS-01 34 24 13 11 11 8 0 63 23 38
2011 CS-02 22 27 22 17 6 6 0 52 25 64
2011 CS-03 19 37 25 10 5 3 0 58 16 59
2011 CS-04 29 24 29 12 0 6 0 56 13 17
2008 CS 21 32 19 15 7 4 1 56 24 136
2008 CS-01 37 15 26 11 7 0 4 54 19 27
2008 CS-02 17 30 15 22 9 7 0 51 33 46
2008 CS-03 19 33 24 12 7 2 2 55 20 42
2008 CS-04 13 60 7 7 7 7 0 79 14 15

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 24 29 18 15 12 1 0 54 28 139
2018 CS-01 38 17 21 13 13 0 0 54 25 24
2018 CS-02 22 20 22 16 18 2 0 43 34 45
2018 CS-03 13 46 17 17 4 2 0 60 22 46
2017 CS 17 30 21 20 13 0 0 46 32 151
2017 CS-01 22 26 26 17 9 0 0 48 26 23
2017 CS-02 18 22 22 20 18 0 0 40 38 50
2017 CS-03 13 34 25 18 11 0 0 46 29 56
2017 CS-04 18 44 5 22 11 0 0 62 33 18
2014 CS 37 37 12 10 4 0 0 74 14 139
2014 CS-01 36 24 20 12 8 0 0 60 20 25
2014 CS-02 40 31 11 13 4 0 0 71 18 45
2014 CS-03 36 36 13 11 4 0 0 72 15 47
2014 CS-04 32 68 0 0 0 0 0 100 0 19
2011 CS 24 40 16 13 7 1 0 64 20 182
2011 CS-01 39 16 5 26 11 3 0 57 38 38
2011 CS-02 16 39 27 11 6 2 0 56 17 64
2011 CS-03 19 53 14 8 7 0 0 71 15 59
2011 CS-04 29 47 12 12 0 0 0 76 12 17
2008 CS 26 33 16 13 10 2 0 60 23 136
2008 CS-01 37 15 4 22 19 4 0 54 42 27
2008 CS-02 20 35 20 11 13 2 0 56 24 46
2008 CS-03 19 43 17 14 5 2 0 63 20 42
2008 CS-04 40 40 13 0 7 0 0 80 7 15
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 28 46 16 8 1 1 0 75 9 139
2018 CS-01 33 38 25 4 0 0 0 71 4 24
2018 CS-02 30 45 14 9 0 2 0 77 9 44
2018 CS-03 30 48 15 7 0 0 0 78 7 46
2017 CS 27 42 20 7 3 0 0 70 11 151
2017 CS-01 30 39 26 0 4 0 0 70 4 23
2017 CS-02 28 42 14 12 4 0 0 70 16 50
2017 CS-03 22 44 23 7 4 0 0 66 11 56
2017 CS-04 29 44 22 5 0 0 0 73 5 18
2014 CS 43 36 14 5 1 1 0 80 6 139
2014 CS-01 44 32 20 4 0 0 0 76 4 25
2014 CS-02 36 49 7 7 0 2 0 86 7 45
2014 CS-03 40 32 17 6 2 2 0 74 9 47
2014 CS-04 58 26 16 0 0 0 0 84 0 19
2011 CS 33 45 8 9 3 2 0 79 13 181
2011 CS-01 43 35 3 14 5 0 0 78 19 37
2011 CS-02 23 45 14 11 5 2 0 70 16 64
2011 CS-03 29 53 7 7 2 3 0 84 9 59
2011 CS-04 41 53 0 6 0 0 0 94 6 17

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 29 44 12 6 4 4 2 77 10 139
2018 CS-01 29 38 13 4 8 4 4 73 14 24
2018 CS-02 25 43 23 0 5 2 2 71 5 44
2018 CS-03 26 50 9 7 0 7 2 83 7 46
2017 CS 38 39 9 9 5 1 0 77 13 151
2017 CS-01 43 39 13 0 4 0 0 83 4 23
2017 CS-02 38 36 6 14 6 0 0 74 20 50
2017 CS-03 32 41 11 9 5 2 0 74 15 56
2017 CS-04 45 44 11 0 0 0 0 89 0 18
2014 CS 47 37 11 2 2 1 1 85 4 139
2014 CS-01 44 44 12 0 0 0 0 88 0 25
2014 CS-02 45 31 11 2 7 2 2 79 9 45
2014 CS-03 36 49 11 4 0 0 0 85 4 47
2014 CS-04 74 16 11 0 0 0 0 89 0 19
2011 CS 45 29 9 5 4 4 3 79 11 182
2011 CS-01 50 21 8 8 3 3 8 79 12 38
2011 CS-02 33 31 17 6 8 3 2 67 15 64
2011 CS-03 41 37 5 5 3 7 2 85 9 59
2011 CS-04 82 18 0 0 0 0 0 100 0 17
2008 CS 31 36 16 10 5 2 0 68 15 135
2008 CS-01 41 30 11 4 15 0 0 70 19 27
2008 CS-02 18 47 16 11 4 4 0 67 16 45
2008 CS-03 31 31 24 12 0 2 0 63 12 42
2008 CS-04 47 33 7 7 7 0 0 80 13 15

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 32 39 20 6 2 1 0 72 8 138
2018 CS-01 43 35 13 4 4 0 0 78 9 23
2018 CS-02 34 41 14 11 0 0 0 75 11 44
2018 CS-03 22 41 30 2 0 4 0 66 2 46

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 16 29 27 10 6 12 0 51 18 139
2018 CS-01 17 29 25 0 8 21 0 58 11 24
2018 CS-02 18 25 25 14 9 9 0 48 25 44
2018 CS-03 11 24 39 15 0 11 0 39 17 46
2017 CS 17 23 24 17 10 6 4 44 30 151
2017 CS-01 13 35 13 13 9 9 9 58 26 23
2017 CS-02 20 24 18 16 16 4 2 47 34 50
2017 CS-03 13 14 32 21 5 9 5 31 31 56
2017 CS-04 23 33 33 11 0 0 0 56 11 18
2014 CS 24 19 19 11 6 15 5 54 22 139
2014 CS-01 20 24 24 12 4 12 4 52 19 25
2014 CS-02 24 20 16 13 7 18 2 56 25 45
2014 CS-03 15 21 23 13 6 15 6 46 24 47
2014 CS-04 42 11 16 0 5 16 11 71 7 19
2011 CS 18 22 17 15 16 10 2 45 36 182
2011 CS-01 26 32 8 3 16 11 5 69 22 38
2011 CS-02 17 17 19 16 20 9 2 39 40 64
2011 CS-03 8 25 20 22 15 8 0 37 41 59
2011 CS-04 24 12 18 24 6 12 6 43 36 17

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 18 35 14 18 13 2 0 54 32 139
2018 CS-01 42 25 8 21 4 0 0 67 25 24
2018 CS-02 20 20 11 20 23 5 0 43 45 44
2018 CS-03 7 43 26 13 11 0 0 50 24 46
2017 CS 12 27 19 16 25 0 0 39 42 151
2017 CS-01 26 26 17 9 22 0 0 52 30 23
2017 CS-02 12 22 16 14 36 0 0 34 50 50
2017 CS-03 5 30 20 25 20 0 0 36 44 56
2017 CS-04 18 33 22 11 16 0 0 51 27 18
2014 CS 33 33 13 9 8 4 1 69 17 139
2014 CS-01 32 32 16 8 8 4 0 67 17 25
2014 CS-02 33 29 13 11 13 0 0 62 24 45
2014 CS-03 28 36 13 11 4 9 0 70 16 47
2014 CS-04 47 37 11 0 0 0 5 89 0 19
2011 CS 34 37 8 11 7 2 1 73 19 182
2011 CS-01 45 32 11 5 5 0 3 78 11 38
2011 CS-02 23 41 8 13 11 5 0 67 25 64
2011 CS-03 36 39 8 14 3 0 0 75 17 59
2011 CS-04 41 35 6 12 6 0 0 76 18 17
2008 CS 37 33 15 10 5 0 0 70 15 136
2008 CS-01 44 30 11 7 7 0 0 74 15 27
2008 CS-02 30 35 17 11 7 0 0 65 17 46
2008 CS-03 36 33 12 14 5 0 0 69 19 42
2008 CS-04 40 40 13 7 0 0 0 80 7 15

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 24 24 15 14 18 4 1 50 34 138
2018 CS-01 29 29 13 17 8 0 4 61 26 24
2018 CS-02 23 9 14 16 32 7 0 34 51 44
2018 CS-03 16 36 18 9 18 4 0 53 28 45
2017 CS 15 21 16 19 28 1 1 37 47 150
2017 CS-01 17 9 17 26 26 4 0 27 55 23
2017 CS-02 14 18 14 12 42 0 0 32 54 50
2017 CS-03 11 27 20 22 20 0 0 38 42 55
2017 CS-04 23 33 11 22 5 0 5 59 29 18
2014 CS 28 24 12 15 14 4 2 55 32 139
2014 CS-01 28 20 8 16 24 4 0 50 42 25
2014 CS-02 27 11 18 18 20 4 2 41 40 45
2014 CS-03 28 32 15 15 6 4 0 62 22 47
2014 CS-04 32 42 0 5 5 5 11 88 13 19
2011 CS 16 28 18 13 21 3 2 46 35 182
2011 CS-01 26 21 13 11 26 0 3 49 38 38
2011 CS-02 8 19 23 11 31 6 2 29 46 64
2011 CS-03 15 36 17 19 10 2 2 53 30 59
2011 CS-04 29 47 12 6 6 0 0 76 12 17
2008 CS 22 31 14 12 19 1 1 54 32 136
2008 CS-01 30 19 4 22 22 4 0 50 46 27
2008 CS-02 15 26 22 9 26 0 2 42 36 46
2008 CS-03 19 48 12 12 10 0 0 67 21 42
2008 CS-04 40 27 13 0 20 0 0 67 20 15

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 23 43 22 4 6 1 0 67 11 139
2018 CS-01 21 54 21 0 4 0 0 75 4 24
2018 CS-02 25 32 27 7 9 0 0 57 16 44
2018 CS-03 17 43 26 7 4 2 0 62 11 46
2017 CS 18 34 24 15 7 3 0 53 22 151
2017 CS-01 26 22 26 4 13 9 0 52 19 23
2017 CS-02 14 36 22 14 10 4 0 52 25 50
2017 CS-03 11 36 30 19 4 0 0 47 23 56
2017 CS-04 40 44 5 11 0 0 0 84 11 18

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 47 36 9 4 1 4 0 86 5 139
2018 CS-01 50 25 21 0 4 0 0 75 4 24
2018 CS-02 50 32 9 5 0 5 0 86 5 44
2018 CS-03 43 43 4 2 0 7 0 93 2 46
2017 CS 42 34 15 3 1 4 1 80 5 151
2017 CS-01 43 22 22 4 4 4 0 68 9 23
2017 CS-02 44 34 10 2 2 4 4 85 4 50
2017 CS-03 28 45 20 5 0 2 0 74 5 56
2017 CS-04 62 22 5 0 0 11 0 94 0 18
2014 CS 59 26 9 1 1 4 1 89 2 139
2014 CS-01 64 24 12 0 0 0 0 88 0 25
2014 CS-02 53 24 9 2 2 9 0 85 5 45
2014 CS-03 60 23 11 0 0 4 2 89 0 47
2014 CS-04 63 37 0 0 0 0 0 100 0 19

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 46 43 6 4 1 0 1 90 4 139
2018 CS-01 50 42 4 0 4 0 0 92 4 24
2018 CS-02 50 34 11 5 0 0 0 84 5 44
2018 CS-03 39 52 4 2 0 0 2 93 2 46
2017 CS 39 37 17 3 3 1 0 77 6 151
2017 CS-01 39 30 13 13 4 0 0 70 17 23
2017 CS-02 44 32 14 2 4 4 0 79 6 50
2017 CS-03 32 41 25 0 2 0 0 73 2 56
2017 CS-04 40 55 5 0 0 0 0 95 0 18
2014 CS 53 37 4 4 0 1 0 91 4 139
2014 CS-01 52 36 4 8 0 0 0 88 8 25
2014 CS-02 45 42 7 7 0 0 0 87 7 45
2014 CS-03 53 38 4 2 0 2 0 93 2 47
2014 CS-04 74 26 0 0 0 0 0 100 0 19
2011 CS 38 38 12 5 5 2 0 78 11 182
2011 CS-01 45 32 11 5 8 0 0 76 13 38
2011 CS-02 30 34 16 8 9 3 0 66 18 64
2011 CS-03 39 44 10 3 2 2 0 84 5 59
2011 CS-04 53 41 6 0 0 0 0 94 0 17

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 53 34 8 3 2 0 0 87 5 139
2018 CS-01 71 21 4 0 4 0 0 92 4 24
2018 CS-02 45 34 11 9 0 0 0 80 9 44
2018 CS-03 48 43 9 0 0 0 0 91 0 46
2017 CS 38 44 11 3 3 1 0 83 6 150
2017 CS-01 43 35 13 4 4 0 0 78 9 23
2017 CS-02 41 35 16 2 6 0 0 76 8 49
2017 CS-03 28 57 9 5 0 0 0 86 5 56
2017 CS-04 56 38 5 0 0 0 0 95 0 18
2014 CS 62 32 4 1 1 0 0 94 3 139
2014 CS-01 60 40 0 0 0 0 0 100 0 25
2014 CS-02 51 38 9 0 2 0 0 89 2 45
2014 CS-03 64 30 2 4 0 0 0 94 4 47
2014 CS-04 95 5 0 0 0 0 0 100 0 19
2011 CS 54 28 13 4 1 0 0 82 5 182
2011 CS-01 53 32 13 0 3 0 0 84 3 38
2011 CS-02 45 27 16 11 2 0 0 72 13 64
2011 CS-03 56 32 10 2 0 0 0 88 2 59
2011 CS-04 76 18 6 0 0 0 0 94 0 17
2008 CS 42 40 10 3 5 0 0 82 8 136
2008 CS-01 59 22 7 4 7 0 0 81 11 27
2008 CS-02 30 52 9 2 7 0 0 83 9 46
2008 CS-03 33 52 10 2 2 0 0 86 5 42
2008 CS-04 67 13 13 0 7 0 0 80 7 15

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 37 31 20 6 4 1 0 69 10 139
2018 CS-01 54 21 21 0 4 0 0 75 4 24
2018 CS-02 34 25 25 11 5 0 0 59 16 44
2018 CS-03 26 39 24 7 2 2 0 67 9 46
2017 CS 29 28 25 9 9 1 0 57 17 151
2017 CS-01 39 22 30 0 9 0 0 61 9 23
2017 CS-02 30 22 28 8 12 0 0 52 20 50
2017 CS-03 18 38 27 9 7 2 0 56 16 56
2017 CS-04 51 27 11 11 0 0 0 78 11 18
2014 CS 47 36 11 2 4 0 0 83 6 139
2014 CS-01 44 48 4 0 4 0 0 92 4 25
2014 CS-02 40 27 20 4 9 0 0 67 13 45
2014 CS-03 45 45 9 0 2 0 0 89 2 47
2014 CS-04 74 21 5 0 0 0 0 95 0 19
2011 CS 44 34 15 3 3 1 0 78 7 181
2011 CS-01 49 32 8 8 3 0 0 81 11 37
2011 CS-02 36 30 22 3 8 2 0 67 11 64
2011 CS-03 46 37 15 2 0 0 0 83 2 59
2011 CS-04 47 41 12 0 0 0 0 88 0 17

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 36 32 18 8 5 1 0 69 13 137
2018 CS-01 57 26 13 0 4 0 0 83 4 23
2018 CS-02 30 26 21 19 5 0 0 56 23 43
2018 CS-03 24 41 22 7 4 2 0 67 11 46
2017 CS 30 28 24 11 7 1 0 58 18 151
2017 CS-01 43 22 17 13 4 0 0 65 17 23
2017 CS-02 30 20 26 16 8 0 0 50 24 50
2017 CS-03 18 39 27 7 9 0 0 57 16 56
2017 CS-04 51 27 11 11 0 0 0 78 11 18
2014 CS 46 39 6 5 3 1 0 86 8 139
2014 CS-01 44 44 0 8 4 0 0 88 12 25
2014 CS-02 40 33 11 9 4 2 0 75 14 45
2014 CS-03 43 49 4 2 2 0 0 91 4 47
2014 CS-04 74 21 5 0 0 0 0 95 0 19
2011 CS 46 32 13 5 4 0 0 78 9 182
2011 CS-01 50 29 8 8 5 0 0 79 13 38
2011 CS-02 38 30 20 5 8 0 0 67 13 64
2011 CS-03 44 41 12 3 0 0 0 85 3 59
2011 CS-04 65 29 6 0 0 0 0 94 0 17
2008 CS 45 38 9 6 3 0 0 82 9 136
2008 CS-01 52 22 15 7 4 0 0 74 11 27
2008 CS-02 33 48 9 7 4 0 0 80 11 46
2008 CS-03 45 43 7 5 0 0 0 88 5 42
2008 CS-04 67 20 7 0 7 0 0 87 7 15

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 37 22 15 17 8 2 0 60 25 139
2018 CS-01 58 8 8 13 13 0 0 67 25 24
2018 CS-02 30 16 18 25 9 2 0 47 35 44
2018 CS-03 30 30 15 15 4 4 0 64 20 46
2017 CS 24 30 20 11 12 3 0 55 24 151
2017 CS-01 26 26 17 13 13 4 0 55 27 23
2017 CS-02 22 30 18 10 20 0 0 52 30 50
2017 CS-03 22 35 25 9 7 2 0 58 16 56
2017 CS-04 34 22 16 16 0 11 0 63 18 18
2014 CS 40 25 18 9 5 3 0 67 14 139
2014 CS-01 44 16 24 12 4 0 0 60 16 25
2014 CS-02 25 24 27 7 11 7 0 52 19 45
2014 CS-03 43 38 11 6 2 0 0 81 9 47
2014 CS-04 68 11 11 11 0 0 0 79 11 19
2011 CS 45 21 13 8 10 3 1 68 18 182
2011 CS-01 47 24 5 13 8 3 0 73 22 38
2011 CS-02 33 22 17 11 16 2 0 56 27 64
2011 CS-03 51 20 14 2 8 5 0 75 11 59
2011 CS-04 53 18 18 0 0 6 6 80 0 17
2008 CS 39 31 16 4 7 3 0 72 11 136
2008 CS-01 52 11 15 7 11 4 0 65 19 27
2008 CS-02 28 30 26 4 7 4 0 61 11 46
2008 CS-03 36 48 10 5 2 0 0 83 7 42
2008 CS-04 53 27 7 0 7 7 0 86 7 15
Top of Page

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 CS 23 41 36 138
2018 CS-01 13 50 38 24
2018 CS-02 30 33 37 43
2018 CS-03 24 41 35 46
2017 CS 24 34 42 151
2017 CS-01 13 26 61 23
2017 CS-02 20 32 48 50
2017 CS-03 26 43 30 56
2017 CS-04 29 33 38 18
2014 CS 25 45 30 139
2014 CS-01 12 40 48 25
2014 CS-02 22 33 45 45
2014 CS-03 28 57 15 47
2014 CS-04 37 47 16 19
2011 CS 21 47 32 182
2011 CS-01 5 47 47 38
2011 CS-02 20 44 36 64
2011 CS-03 25 53 22 59
2011 CS-04 35 47 18 17

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 CS 19 31 31 0 3 16 32
2018 CS-02 8 46 38 0 0 8 13
2018 CS-03 45 18 18 0 9 9 11
2017 CS 8 23 61 5 0 3 36
2017 CS-02 0 0 100 0 0 0 10
2017 CS-03 20 34 41 5 0 0 15
2014 CS 14 31 40 9 9999 6 35
2014 CS-02 10 10 60 20 9999 0 10
2014 CS-03 8 54 23 8 9999 8 13
2011 CS 24 21 34 8 9999 13 38
2011 CS-02 8 15 62 8 9999 8 13
2011 CS-03 27 27 20 13 9999 13 15
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 CS 9 91 140
2018 CS-02 11 89 45

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 CS 62 13

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 CS 54 13

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 CS 38 13

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 CS 54 13

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic
(%)
Total responses
2018 CS 0 13

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 CS 46 13

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 CS 0 13

Question 51h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 CS 0 13

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic
(%)
Total responses
2018 CS 0 12

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 CS 50 12

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 CS 42 12

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 CS 0 12

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 CS 0 12

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 22 21 16 1 4 27 8 67 8 136
2018 CS-01 30 9 26 0 4 22 9 56 6 23
2018 CS-02 27 18 14 2 5 23 11 69 10 44
2018 CS-03 11 30 16 2 0 34 7 69 4 44
2017 CS 19 22 21 2 5 17 15 60 10 151
2017 CS-01 26 30 13 0 4 9 17 76 6 23
2017 CS-02 22 14 20 0 8 24 12 56 13 50
2017 CS-03 11 28 29 4 2 11 16 53 7 56
2017 CS-04 22 22 11 0 0 22 23 80 0 18
2014 CS 24 19 17 2 2 22 13 67 7 139
2014 CS-01 16 24 16 8 4 24 8 59 18 25
2014 CS-02 24 22 13 0 2 25 13 75 4 45
2014 CS-03 19 15 21 2 0 26 17 59 4 47
2014 CS-04 42 21 16 0 0 11 11 80 0 19

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 38 33 15 1 3 9 1 79 5 137
2018 CS-01 39 39 13 0 4 4 0 82 5 23
2018 CS-02 50 30 7 2 2 9 0 88 5 44
2018 CS-03 24 38 22 0 0 13 2 74 0 45
2017 CS 27 36 21 4 2 7 2 70 7 151
2017 CS-01 39 48 4 0 4 4 0 91 5 23
2017 CS-02 28 30 20 6 4 10 2 66 11 50
2017 CS-03 22 35 32 4 0 5 2 61 4 56
2017 CS-04 22 49 11 5 0 5 7 81 6 18
2014 CS 42 30 11 1 1 13 1 84 3 139
2014 CS-01 32 40 12 4 0 12 0 82 5 25
2014 CS-02 40 24 13 2 2 16 2 78 5 45
2014 CS-03 43 28 13 0 0 15 2 85 0 47
2014 CS-04 58 37 0 0 0 5 0 100 0 19
2011 CS 39 31 14 5 3 7 0 76 9 182
2011 CS-01 45 29 11 5 3 8 0 80 9 38
2011 CS-02 31 31 16 8 6 8 0 68 15 64
2011 CS-03 37 36 17 2 0 8 0 80 2 59
2011 CS-04 53 24 12 12 0 0 0 76 12 17
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 CS 6 94 139
2018 CS-04 0 100 14

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 19 22 17 1 2 29 9 66 6 139
2018 CS-01 33 13 21 0 4 21 8 65 6 24
2018 CS-02 18 16 18 5 2 30 11 58 12 44
2018 CS-03 11 30 20 0 0 30 9 68 0 46
2017 CS 21 23 22 0 1 19 14 66 1 151
2017 CS-01 22 30 13 0 4 13 17 75 6 23
2017 CS-02 26 14 18 0 0 32 10 69 0 50
2017 CS-03 16 30 30 0 0 11 13 61 0 56
2017 CS-04 16 22 16 0 0 22 23 70 0 18
2014 CS 25 16 17 0 1 29 13 70 1 139
2014 CS-01 16 20 20 0 4 24 16 60 7 25
2014 CS-02 29 16 13 0 0 29 13 77 0 45
2014 CS-03 21 17 19 0 0 30 13 67 0 47
2014 CS-04 42 11 11 0 0 26 11 83 0 19

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 34 29 18 1 3 13 1 74 5 138
2018 CS-01 42 29 21 0 4 4 0 74 4 24
2018 CS-02 36 25 18 2 2 14 2 73 5 44
2018 CS-03 27 33 18 0 0 20 2 77 0 45
2017 CS 34 30 20 1 1 11 2 73 3 151
2017 CS-01 48 26 13 0 4 9 0 81 5 23
2017 CS-02 30 28 18 2 0 20 2 74 3 50
2017 CS-03 29 30 28 0 2 7 4 66 2 56
2017 CS-04 34 44 11 5 0 5 0 83 6 18
2014 CS 43 25 16 0 0 14 2 81 0 139
2014 CS-01 28 28 28 0 0 16 0 67 0 25
2014 CS-02 45 20 18 0 0 18 0 78 0 45
2014 CS-03 40 28 13 0 0 13 6 84 0 47
2014 CS-04 68 26 5 0 0 0 0 95 0 19
2011 CS 48 23 16 1 1 11 0 80 2 182
2011 CS-01 63 18 11 3 0 5 0 86 3 38
2011 CS-02 36 19 27 2 2 16 0 65 4 64
2011 CS-03 46 29 15 0 0 10 0 83 0 59
2011 CS-04 65 24 0 0 0 12 0 100 0 17
Top of Page

Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 39 27 12 10 10 0 2 67 21 139
2018 CS-01 42 29 13 8 4 0 4 74 13 24
2018 CS-02 41 18 7 18 14 0 2 60 33 44
2018 CS-03 37 33 13 9 7 0 2 71 16 46
2017 CS 36 29 18 7 8 1 1 67 15 150
2017 CS-01 39 22 9 9 13 4 4 67 24 23
2017 CS-02 33 24 24 8 10 0 0 57 18 49
2017 CS-03 36 34 16 3 7 2 2 73 11 56
2017 CS-04 45 33 16 5 0 0 0 78 5 18

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 17 29 22 18 13 0 1 46 31 139
2018 CS-01 25 29 29 13 4 0 0 54 17 24
2018 CS-02 18 23 20 20 16 0 2 42 37 44
2018 CS-03 13 37 28 15 7 0 0 50 22 46
2017 CS 17 30 26 19 7 1 0 48 26 150
2017 CS-01 18 32 41 5 5 0 0 50 9 22
2017 CS-02 20 30 14 26 8 2 0 51 35 50
2017 CS-03 16 34 26 18 5 0 0 50 23 56
2017 CS-04 7 22 38 22 11 0 0 29 33 18

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 22 29 28 12 10 0 0 51 22 138
2018 CS-01 35 22 30 4 9 0 0 57 13 23
2018 CS-02 23 25 30 18 5 0 0 48 23 44
2018 CS-03 22 37 28 7 7 0 0 59 13 46
2017 CS 22 28 26 11 10 0 2 52 22 149
2017 CS-01 26 26 22 13 9 0 4 55 23 23
2017 CS-02 24 33 18 10 10 0 4 60 21 49
2017 CS-03 23 29 28 11 9 0 0 52 20 56
2017 CS-04 7 17 46 17 12 0 0 25 29 17

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 12 27 21 26 13 2 0 39 40 139
2018 CS-01 17 21 29 21 4 8 0 41 27 24
2018 CS-02 14 25 18 27 16 0 0 39 43 44
2018 CS-03 13 33 13 26 13 2 0 47 40 46
2017 CS 14 31 20 21 13 1 0 45 34 150
2017 CS-01 22 35 22 17 4 0 0 57 22 23
2017 CS-02 14 27 18 20 18 2 0 42 40 49
2017 CS-03 13 38 18 18 13 2 0 51 31 56
2017 CS-04 7 22 22 44 5 0 0 29 49 18

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 47 25 15 4 3 1 5 77 8 137
2018 CS-01 54 21 8 0 0 4 13 90 0 24
2018 CS-02 51 16 21 2 2 0 7 73 5 43
2018 CS-03 48 37 9 2 2 0 2 87 4 46
2017 CS 53 27 10 3 2 1 5 85 5 150
2017 CS-01 48 35 9 0 0 0 9 90 0 23
2017 CS-02 59 27 2 2 0 2 8 95 2 49
2017 CS-03 57 25 11 2 4 0 2 84 5 56
2017 CS-04 29 33 27 5 5 0 0 62 11 18

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 35 32 14 12 6 0 1 67 18 139
2018 CS-01 46 21 17 13 4 0 0 67 17 24
2018 CS-02 36 27 20 9 7 0 0 64 16 44
2018 CS-03 33 48 9 11 0 0 0 80 11 46
2017 CS 31 37 17 9 6 0 0 68 15 151
2017 CS-01 43 30 9 4 13 0 0 74 17 23
2017 CS-02 28 36 22 10 4 0 0 64 14 50
2017 CS-03 32 39 16 9 4 0 0 72 12 56
2017 CS-04 18 38 22 11 11 0 0 56 22 18

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 28 34 23 7 6 1 1 64 13 137
2018 CS-01 46 29 17 4 4 0 0 75 8 24
2018 CS-02 26 30 28 12 5 0 0 56 16 43
2018 CS-03 22 40 22 7 4 2 2 65 12 45
2017 CS 26 34 17 13 7 1 1 62 21 151
2017 CS-01 35 30 13 9 9 0 4 68 18 23
2017 CS-02 22 34 20 14 8 0 2 57 22 50
2017 CS-03 25 34 16 16 7 2 0 60 23 56
2017 CS-04 29 44 11 11 5 0 0 73 16 18

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 20 33 27 16 4 0 0 53 20 138
2018 CS-01 38 33 17 8 4 0 0 71 13 24
2018 CS-02 18 30 30 18 5 0 0 48 23 44
2018 CS-03 16 36 29 20 0 0 0 51 20 45
2017 CS 15 35 24 14 13 0 0 50 26 151
2017 CS-01 35 30 17 4 13 0 0 65 17 23
2017 CS-02 20 32 24 12 12 0 0 52 24 50
2017 CS-03 4 36 29 18 14 0 0 39 32 56
2017 CS-04 12 38 22 16 11 0 0 51 27 18

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 22 33 22 17 5 1 0 55 23 138
2018 CS-01 33 25 17 17 4 4 0 61 22 24
2018 CS-02 25 23 20 30 2 0 0 48 32 44
2018 CS-03 16 47 22 13 2 0 0 62 16 45
2017 CS 22 35 21 11 11 0 1 57 22 151
2017 CS-01 35 30 17 9 9 0 0 65 17 23
2017 CS-02 26 34 14 14 10 0 2 61 24 50
2017 CS-03 11 43 22 10 14 0 0 54 25 56
2017 CS-04 23 22 38 11 5 0 0 45 16 18

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 26 31 25 12 6 0 0 57 18 137
2018 CS-01 29 38 21 8 4 0 0 67 13 24
2018 CS-02 20 39 20 16 5 0 0 59 20 44
2018 CS-03 31 24 33 9 2 0 0 56 11 45
2017 CS 29 35 21 9 3 1 3 66 12 150
2017 CS-01 43 30 4 13 4 0 4 77 18 23
2017 CS-02 29 39 22 2 2 2 4 72 4 49
2017 CS-03 29 36 18 16 0 0 2 66 16 56
2017 CS-04 5 34 44 5 11 0 0 40 16 18

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 58 24 12 3 1 0 2 84 4 137
2018 CS-01 63 21 4 8 0 0 4 87 9 24
2018 CS-02 49 30 12 5 2 0 2 81 7 43
2018 CS-03 69 13 16 0 0 0 2 84 0 45
2017 CS 59 22 9 3 3 0 3 84 7 150
2017 CS-01 70 22 4 0 4 0 0 91 4 23
2017 CS-02 49 24 12 6 6 0 2 75 13 49
2017 CS-03 57 25 9 2 2 0 5 87 4 56
2017 CS-04 84 0 11 5 0 0 0 84 5 18

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 74 13 7 1 1 0 4 90 2 138
2018 CS-01 79 4 8 0 4 0 4 87 4 24
2018 CS-02 66 14 11 2 2 0 5 83 5 44
2018 CS-03 82 16 0 0 0 0 2 100 0 45

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 76 9 5 3 3 1 3 89 6 138
2018 CS-01 63 17 0 4 4 4 8 90 10 24
2018 CS-02 75 7 11 2 2 0 2 84 5 44
2018 CS-03 89 4 0 2 2 0 2 95 5 45
2017 CS 75 10 7 3 2 0 3 88 5 150
2017 CS-01 65 4 13 4 9 0 4 73 14 23
2017 CS-02 69 16 6 4 0 0 4 89 4 49
2017 CS-03 81 10 4 2 2 0 2 93 4 56
2017 CS-04 100 0 0 0 0 0 0 100 0 18

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 59 24 11 4 2 0 1 83 6 139
2018 CS-01 54 13 21 13 0 0 0 67 13 24
2018 CS-02 55 20 16 5 5 0 0 75 9 44
2018 CS-03 61 33 2 0 2 0 2 96 2 46
2017 CS 62 23 5 5 3 0 1 87 8 150
2017 CS-01 48 35 4 4 4 0 4 86 9 23
2017 CS-02 65 22 4 6 2 0 0 88 8 49
2017 CS-03 61 20 7 7 4 0 2 82 11 56
2017 CS-04 84 16 0 0 0 0 0 100 0 18

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 58 21 10 7 3 1 1 80 10 139
2018 CS-01 58 21 8 8 0 4 0 83 9 24
2018 CS-02 52 14 18 11 5 0 0 66 16 44
2018 CS-03 63 24 7 2 2 0 2 89 4 46
2017 CS 62 19 8 3 5 0 2 83 9 151
2017 CS-01 52 30 4 4 4 0 4 86 9 23
2017 CS-02 60 16 16 2 4 0 2 78 6 50
2017 CS-03 65 16 4 5 9 0 2 82 14 56
2017 CS-04 73 27 0 0 0 0 0 100 0 18

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 58 11 11 1 1 1 19 85 2 139
2018 CS-01 75 0 13 0 0 0 13 86 0 24
2018 CS-02 48 9 11 2 0 0 30 81 3 44
2018 CS-03 61 11 7 0 0 2 20 92 0 46
2017 CS 60 16 3 3 1 0 17 92 5 150
2017 CS-01 61 9 0 4 0 0 26 94 6 23
2017 CS-02 61 8 4 2 0 0 24 92 3 49
2017 CS-03 63 19 4 0 2 0 13 94 2 56
2017 CS-04 51 33 0 11 5 0 0 84 16 18

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 73 8 7 1 1 1 9 90 2 139
2018 CS-01 71 13 8 0 0 4 4 91 0 24
2018 CS-02 73 2 11 2 0 0 11 85 3 44
2018 CS-03 76 4 2 2 2 0 13 93 5 46
2017 CS 72 11 3 2 1 1 10 94 3 149
2017 CS-01 61 22 4 4 0 0 9 90 5 23
2017 CS-02 67 13 2 4 0 0 15 93 5 48
2017 CS-03 80 4 4 0 2 2 9 94 2 56
2017 CS-04 84 16 0 0 0 0 0 100 0 18

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 75 12 7 1 1 0 5 91 2 138
2018 CS-01 67 17 8 0 4 0 4 87 4 24
2018 CS-02 73 11 9 2 0 0 5 88 2 44
2018 CS-03 80 9 2 0 2 0 7 95 2 45
2017 CS 68 21 5 2 1 0 3 92 3 149
2017 CS-01 65 17 9 4 4 0 0 83 9 23
2017 CS-02 57 29 4 4 0 0 6 91 4 49
2017 CS-03 71 20 5 0 2 0 2 93 2 56
2017 CS-04 88 12 0 0 0 0 0 100 0 17

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 51 28 12 5 1 0 2 81 7 138
2018 CS-01 50 29 8 4 4 0 4 83 9 24
2018 CS-02 57 18 16 7 2 0 0 75 9 44
2018 CS-03 44 36 13 2 0 0 4 84 2 45
2017 CS 57 29 7 5 2 0 0 87 7 150
2017 CS-01 61 26 0 13 0 0 0 87 13 23
2017 CS-02 51 35 8 4 2 0 0 86 6 49
2017 CS-03 63 27 5 3 2 0 0 90 5 56
2017 CS-04 51 33 11 0 5 0 0 84 5 18

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 14 32 39 10 4 1 0 46 14 139
2018 CS-01 25 25 42 0 4 4 0 52 4 24
2018 CS-02 11 30 36 16 7 0 0 41 23 44
2018 CS-03 15 43 37 4 0 0 0 59 4 46
2017 CS 12 29 42 14 3 1 0 41 17 151
2017 CS-01 17 39 39 4 0 0 0 57 4 23
2017 CS-02 18 28 34 18 2 0 0 46 20 50
2017 CS-03 7 30 44 11 5 2 0 38 16 56
2017 CS-04 7 16 55 22 0 0 0 23 22 18

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 7 23 32 23 12 1 1 36 31 137
2018 CS-01 8 17 33 13 21 4 4 36 27 24
2018 CS-02 7 30 23 23 16 0 0 40 37 43
2018 CS-03 2 20 41 28 9 0 0 37 22 46
2017 CS 8 18 43 19 12 0 0 31 26 150
2017 CS-01 4 0 57 13 26 0 0 39 4 23
2017 CS-02 10 18 40 20 12 0 0 32 28 50
2017 CS-03 5 22 43 22 9 0 0 30 27 56
2017 CS-04 17 17 41 17 7 0 0 25 35 17

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 30 40 20 3 1 5 0 74 5 137
2018 CS-01 42 29 25 0 4 0 0 71 4 24
2018 CS-02 30 49 12 5 0 5 0 83 5 43
2018 CS-03 22 44 27 0 0 7 0 71 0 45
2017 CS 16 32 25 11 5 11 0 54 18 151
2017 CS-01 26 30 17 4 4 17 0 68 11 23
2017 CS-02 12 28 24 22 6 8 0 43 30 50
2017 CS-03 7 35 32 7 5 13 0 49 14 56
2017 CS-04 23 44 22 5 0 5 0 71 6 18

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 25 39 24 7 4 1 0 64 12 139
2018 CS-01 29 38 21 8 4 0 0 67 13 24
2018 CS-02 23 34 25 11 7 0 0 57 18 44
2018 CS-03 24 46 24 4 0 2 0 71 4 46
2017 CS 15 38 24 13 7 1 1 54 21 151
2017 CS-01 30 26 30 9 4 0 0 57 13 23
2017 CS-02 20 34 20 14 12 0 0 54 26 50
2017 CS-03 5 43 25 14 7 4 2 51 23 56
2017 CS-04 7 60 22 11 0 0 0 67 11 18
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 51 24 16 4 4 1 1 52 48 139
2018 CS-01 54 25 17 0 4 0 0 54 46 24
2018 CS-02 61 20 9 2 2 2 2 64 36 44
2018 CS-03 52 22 20 2 2 0 2 53 47 46
2017 CS 56 19 12 4 3 5 1 60 40 151
2017 CS-01 35 22 13 0 13 17 0 42 58 23
2017 CS-02 62 18 6 4 4 4 2 66 34 50
2017 CS-03 63 13 14 7 0 2 2 65 35 56
2017 CS-04 51 38 11 0 0 0 0 51 49 18

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 CS 13 64
2018 CS-01 27 11
2018 CS-02 7 15
2018 CS-03 10 20
2017 CS 11 55
2017 CS-02 6 16
2017 CS-03 0 19

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 CS 20 64
2018 CS-01 18 11
2018 CS-02 20 15
2018 CS-03 15 20
2017 CS 13 55
2017 CS-02 6 16
2017 CS-03 21 19

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 CS 14 64
2018 CS-01 45 11
2018 CS-02 7 15
2018 CS-03 10 20
2017 CS 12 55
2017 CS-02 6 16
2017 CS-03 4 19

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 CS 50 64
2018 CS-01 18 11
2018 CS-02 53 15
2018 CS-03 60 20
2017 CS 49 55
2017 CS-02 44 16
2017 CS-03 43 19

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 CS 5 64
2018 CS-01 0 11
2018 CS-02 0 15
2018 CS-03 10 20
2017 CS 5 55
2017 CS-02 6 16
2017 CS-03 5 19

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 CS 19 64
2018 CS-01 0 11
2018 CS-02 27 15
2018 CS-03 15 20

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 CS 33 64
2018 CS-01 64 11
2018 CS-02 33 15
2018 CS-03 25 20
2017 CS 40 55
2017 CS-02 50 16
2017 CS-03 47 19

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 CS 16 50 15 5 6 8 62
2018 CS-01 27 55 9 9 0 0 11
2018 CS-02 14 64 7 7 0 7 14
2018 CS-03 5 68 16 0 11 0 19
2017 CS 22 46 24 0 0 7 54
2017 CS-01 20 30 30 0 0 20 10
2017 CS-02 20 47 20 0 0 13 15
2017 CS-03 16 57 27 0 0 0 19

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 CS 37 63 65
2018 CS-01 64 36 11
2018 CS-02 33 67 15
2018 CS-03 43 57 21

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 14 23 14 22 12 5 11 44 40 65
2018 CS-01 9 45 18 18 0 0 9 60 20 11
2018 CS-02 13 13 20 33 13 0 7 29 50 15
2018 CS-03 19 19 14 19 5 10 14 50 31 21
2017 CS 7 19 12 11 28 0 23 34 50 57
2017 CS-01 0 27 9 9 36 0 18 33 56 11
2017 CS-02 0 25 6 13 38 0 19 31 62 16
2017 CS-03 11 11 16 16 31 0 16 25 56 19

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 3 17 15 15 32 3 14 24 57 65
2018 CS-01 9 27 27 9 0 9 18 50 13 11
2018 CS-02 0 13 20 27 33 0 7 14 64 15
2018 CS-03 0 19 19 19 24 5 14 24 53 21
2017 CS 4 11 14 14 22 2 33 22 56 57
2017 CS-01 0 18 18 9 18 9 27 29 43 11
2017 CS-02 0 13 6 13 25 0 44 22 67 16
2017 CS-03 5 5 16 21 31 0 21 14 66 19

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 50 17 12 7 8 1 4 71 16 139
2018 CS-01 63 13 8 4 8 0 4 78 13 24
2018 CS-02 50 11 16 9 5 2 7 68 15 44
2018 CS-03 46 24 11 9 7 0 4 73 16 46
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