2018 Public Service Employee Survey Results for Transport Canada by Question 77. What is your current employee status?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	23	41	10	16	10	0	0	65	25	3358
2018	Term	20	47	8	18	5	1	1	68	23	106
2018	Casual	22	48	4	18	6	0	2	71	25	77
2018	Student	34	43	19	3	1	0	0	77	4	77
2017	Indeterminate (permanent)	21	35	12	18	14	0	0	56	32	3587
2017	Term	27	43	7	12	9	0	2	71	22	98
2017	Casual	28	41	13	7	7	0	3	72	15	87
2017	Student	37	38	12	7	6	0	0	75	13	105
2014	Indeterminate (permanent)	27	38	11	14	9	0	0	65	23	3244
2014	Term	41	35	7	10	3	0	4	79	13	82
2014	Casual	45	28	12	5	1	0	7	80	7	74
2014	Student	35	35	12	15	0	0	2	72	16	53
2011	Indeterminate (permanent)	31	38	11	11	8	0	0	69	19	3898
2011	Term	30	37	8	17	7	0	1	68	24	150
2011	Casual	41	31	4	12	4	0	8	78	18	25
2011	Student	37	24	19	5	5	0	10	68	11	38
2008	Indeterminate (permanent)	33	39	11	11	6	0	0	72	16	3440
2008	Term	33	36	11	12	4	1	3	72	16	132
2008	Student	41	32	12	7	2	0	5	77	10	40

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	41	39	10	6	3	0	0	80	9	3343
2018	Term	38	41	11	8	3	0	0	79	10	106
2018	Casual	44	38	8	5	5	0	0	81	11	77
2018	Student	34	38	17	9	1	0	0	72	11	76
2017	Indeterminate (permanent)	41	41	10	6	3	0	0	82	9	3583
2017	Term	52	34	10	3	1	0	0	85	4	97
2017	Casual	36	36	16	6	5	0	1	73	11	87
2017	Student	26	48	12	9	4	1	0	75	13	105
2014	Indeterminate (permanent)	40	41	10	6	3	0	0	81	9	3246
2014	Term	44	37	9	5	5	0	0	81	10	82
2014	Casual	46	35	10	8	1	0	0	81	9	74
2014	Student	37	38	9	13	2	0	0	75	15	53
2011	Indeterminate (permanent)	43	37	10	6	4	0	0	80	11	3898
2011	Term	41	31	16	6	7	0	0	72	13	152
2011	Casual	37	36	15	8	0	0	4	76	8	25
2011	Student	43	43	3	8	3	0	0	86	11	38
2008	Indeterminate (permanent)	41	40	10	7	3	0	0	80	10	3442
2008	Term	39	41	12	6	2	0	0	80	9	131
2008	Student	42	41	7	8	2	0	0	83	11	40

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	47	38	7	5	3	0	86	8	3329
2018	Term	38	42	8	9	2	0	81	11	105
2018	Casual	56	28	4	8	4	0	84	12	76
2018	Student	45	42	7	7	0	0	87	7	76
2017	Indeterminate (permanent)	48	37	7	5	3	0	85	8	3579
2017	Term	56	32	7	4	1	0	88	5	96
2017	Casual	47	33	3	9	6	1	81	15	87
2017	Student	37	41	12	6	3	2	79	9	105
2014	Indeterminate (permanent)	46	37	8	6	3	0	83	9	3245
2014	Term	46	34	7	5	9	0	79	13	82
2014	Casual	47	36	6	7	4	0	83	11	74
2014	Student	37	40	12	6	6	0	77	11	53
2011	Indeterminate (permanent)	49	37	7	5	3	0	85	8	3898
2011	Term	40	37	7	10	3	1	79	14	151
2011	Casual	57	27	4	4	8	0	84	12	25
2011	Student	49	38	3	5	5	0	87	11	38
2008	Indeterminate (permanent)	47	40	6	5	2	0	87	7	3445
2008	Term	40	40	11	6	3	0	80	9	132
2008	Student	51	30	4	12	3	0	81	15	40

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	48	33	9	7	4	0	0	81	10	3350
2018	Term	55	32	6	2	3	1	0	88	6	106
2018	Casual	47	31	12	5	4	0	1	79	9	77
2018	Student	57	32	7	1	0	0	4	92	1	76
2017	Indeterminate (permanent)	45	34	10	7	5	0	0	79	12	3577
2017	Term	62	26	7	4	0	0	1	89	4	98
2017	Casual	62	21	10	2	0	0	4	87	3	87
2017	Student	60	24	8	1	1	2	4	90	2	105
2014	Indeterminate (permanent)	38	35	11	9	6	1	1	74	15	3240
2014	Term	56	26	6	5	4	0	4	85	9	82
2014	Casual	65	27	2	1	1	0	3	95	3	74
2014	Student	58	25	4	4	2	0	7	90	6	53
2011	Indeterminate (permanent)	39	35	10	9	6	0	0	74	15	3900
2011	Term	50	32	7	6	2	2	1	85	8	152
2011	Casual	73	16	11	0	0	0	0	89	0	25
2011	Student	73	19	0	0	0	5	2	100	0	38

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	34	41	13	8	5	0	74	13	3343
2018	Term	42	35	18	4	1	0	77	5	102
2018	Casual	39	40	10	5	5	0	79	11	77
2018	Student	34	51	9	3	3	0	86	5	76
2017	Indeterminate (permanent)	32	45	11	7	6	0	76	13	3585
2017	Term	52	31	11	5	1	0	83	6	97
2017	Casual	39	42	8	3	6	1	82	10	86
2017	Student	36	44	13	4	4	0	79	8	105
2014	Indeterminate (permanent)	30	43	11	9	6	0	74	15	3244
2014	Term	47	34	11	3	5	0	81	9	82
2014	Casual	50	34	11	3	3	0	84	5	74
2014	Student	37	48	7	7	0	0	85	7	53
2011	Indeterminate (permanent)	33	39	11	9	8	0	72	17	3896
2011	Term	34	40	16	6	4	0	74	10	152
2011	Casual	54	38	4	4	0	0	92	4	25
2011	Student	46	43	11	0	0	0	89	0	38
2008	Indeterminate (permanent)	35	40	10	8	6	0	76	14	3427
2008	Term	38	35	17	7	2	0	74	9	130
2008	Student	35	50	12	3	0	0	85	3	40

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	28	35	18	10	8	0	0	64	18	3354
2018	Term	34	39	17	7	3	0	0	73	10	106
2018	Casual	42	35	13	5	5	0	1	77	10	77
2018	Student	53	30	12	3	0	0	3	85	3	76
2017	Indeterminate (permanent)	25	39	16	11	8	0	0	64	20	3588
2017	Term	51	28	10	8	2	1	0	80	10	97
2017	Casual	46	35	9	1	2	3	2	86	4	87
2017	Student	50	33	11	4	2	0	1	83	6	104
2014	Indeterminate (permanent)	24	36	16	13	11	0	0	60	24	3245
2014	Term	49	27	11	6	6	1	0	77	12	82
2014	Casual	56	28	11	5	0	0	0	84	5	74
2014	Student	49	36	6	7	0	2	0	87	8	53
2011	Indeterminate (permanent)	22	34	17	13	13	0	0	57	26	3898
2011	Term	33	40	17	2	8	0	0	73	10	151
2011	Casual	62	27	7	4	0	0	0	89	4	25
2011	Student	47	31	16	5	0	0	0	79	5	38

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	27	40	16	11	6	0	67	17	3354
2018	Term	34	37	17	9	2	1	72	11	106
2018	Casual	34	36	15	13	2	0	70	15	77
2018	Student	44	35	8	9	4	0	79	13	75
2017	Indeterminate (permanent)	26	41	14	12	6	0	68	18	3582
2017	Term	40	38	11	9	2	0	78	11	97
2017	Casual	36	41	9	8	6	0	77	14	87
2017	Student	46	31	13	9	1	0	77	10	105

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	40	43	9	5	2	0	0	83	7	3354
2018	Term	53	41	4	1	0	0	1	95	1	106
2018	Casual	49	40	10	1	0	0	0	89	1	76
2018	Student	41	50	5	4	0	0	0	91	4	76
2017	Indeterminate (permanent)	37	41	11	7	4	0	0	78	11	3582
2017	Term	48	38	10	2	1	0	0	87	3	97
2017	Casual	53	31	4	8	2	1	0	86	11	86
2017	Student	50	36	5	7	1	0	0	86	8	105
2014	Indeterminate (permanent)	38	40	12	6	4	0	0	78	10	3245
2014	Term	49	37	10	2	2	0	0	86	5	82
2014	Casual	58	27	8	6	1	0	0	85	7	74
2014	Student	47	46	4	4	0	0	0	93	4	53
2011	Indeterminate (permanent)	37	40	11	7	5	1	0	77	12	3898
2011	Term	45	37	10	5	2	1	0	82	7	151
2011	Casual	61	23	8	8	0	0	0	84	8	25
2011	Student	49	29	14	5	0	0	3	81	6	38
2008	Indeterminate (permanent)	41	38	10	6	4	1	0	80	10	3440
2008	Term	46	38	9	5	1	0	0	84	6	132
2008	Student	62	38	0	0	0	0	0	100	0	40

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	31	38	14	9	7	0	0	69	16	3343
2018	Term	40	37	11	6	6	0	0	77	12	106
2018	Casual	43	40	9	4	4	0	0	82	9	75
2018	Student	48	39	8	3	1	1	0	88	4	77
2017	Indeterminate (permanent)	29	38	14	11	8	0	0	67	19	3582
2017	Term	46	42	7	2	4	0	0	87	6	96
2017	Casual	47	34	7	6	5	0	1	83	11	87
2017	Student	45	38	14	4	0	0	0	83	4	105

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	50	35	9	4	2	0	0	85	5	3325
2018	Term	48	38	11	2	1	0	0	86	3	106
2018	Casual	49	35	10	4	2	1	0	84	6	75
2018	Student	41	46	11	3	0	0	0	87	3	76
2017	Indeterminate (permanent)	50	35	9	3	2	0	0	85	5	3579
2017	Term	58	30	10	2	0	0	0	88	2	98
2017	Casual	57	23	9	5	4	1	1	82	8	87
2017	Student	47	38	9	4	1	0	1	86	5	105
2014	Indeterminate (permanent)	60	28	8	3	2	0	0	87	5	3245
2014	Term	64	28	6	0	2	0	0	92	2	81
2014	Casual	66	31	1	0	1	0	0	97	1	73
2014	Student	58	29	9	4	0	0	0	87	4	53
2011	Indeterminate (permanent)	56	30	7	4	2	0	0	87	6	3899
2011	Term	58	32	8	2	0	0	0	90	2	151
2011	Casual	61	39	0	0	0	0	0	100	0	25
2011	Student	60	34	5	0	0	0	0	95	0	38

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	32	38	14	10	6	0	0	70	16	3335
2018	Term	36	37	14	9	4	1	0	73	13	105
2018	Casual	29	47	13	3	5	3	0	78	8	75
2018	Student	36	44	13	3	1	1	1	83	4	77
2017	Indeterminate (permanent)	29	43	12	9	6	0	0	72	15	3573
2017	Term	38	36	11	13	2	0	0	73	16	98
2017	Casual	35	32	13	9	4	2	5	73	14	87
2017	Student	32	40	14	5	4	3	2	76	9	105
2014	Indeterminate (permanent)	25	43	11	13	8	0	0	68	21	3246
2014	Term	41	29	13	10	5	1	1	72	15	82
2014	Casual	40	43	9	3	4	0	1	84	7	74
2014	Student	35	44	15	4	2	0	0	79	6	53
2011	Indeterminate (permanent)	29	39	12	11	8	0	0	69	19	3896
2011	Term	36	44	11	7	2	0	0	80	9	151
2011	Casual	61	24	4	12	0	0	0	85	12	25
2011	Student	41	26	8	16	0	5	3	74	18	38

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	34	34	16	9	7	0	0	68	16	3335
2018	Term	43	28	18	8	2	0	0	71	10	106
2018	Casual	43	28	17	4	7	1	0	71	12	75
2018	Student	44	36	9	9	0	0	1	82	9	77
2017	Indeterminate (permanent)	33	35	15	10	6	0	0	68	16	3573
2017	Term	42	36	13	6	3	0	0	78	9	98
2017	Casual	47	31	12	4	2	1	2	81	6	86
2017	Student	42	31	17	7	1	0	2	75	8	104
2014	Indeterminate (permanent)	30	35	15	10	9	0	0	65	19	3246
2014	Term	39	38	10	3	8	0	1	78	11	81
2014	Casual	51	34	9	3	3	0	0	85	6	74
2014	Student	50	37	6	4	2	0	2	89	6	53

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	32	35	15	10	6	0	0	68	17	3343
2018	Term	40	37	11	9	2	0	0	77	12	106
2018	Casual	41	37	12	9	1	0	0	78	10	74
2018	Student	47	35	9	3	0	3	4	88	3	77
2017	Indeterminate (permanent)	30	38	15	11	6	0	0	68	17	3576
2017	Term	38	42	13	3	3	0	1	80	6	98
2017	Casual	49	36	8	1	4	0	2	87	5	87
2017	Student	51	34	7	4	1	1	1	87	6	105
2014	Indeterminate (permanent)	30	37	15	11	7	0	0	67	18	3243
2014	Term	50	41	1	5	2	0	1	92	7	82
2014	Casual	49	40	5	2	1	0	1	91	4	74
2014	Student	45	44	6	2	2	0	2	91	4	53
2011	Indeterminate (permanent)	34	38	13	9	6	0	0	72	15	3896
2011	Term	43	38	13	3	1	0	1	82	4	151
2011	Casual	62	38	0	0	0	0	0	100	0	25
2011	Student	52	40	2	0	0	3	2	97	0	38

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	41	38	11	6	3	0	80	9	3353
2018	Term	48	32	15	3	1	1	81	4	106
2018	Casual	48	41	6	3	2	0	89	5	76
2018	Student	45	43	9	1	1	0	88	3	76
2017	Indeterminate (permanent)	39	40	11	6	4	0	79	10	3574
2017	Term	53	33	11	2	1	0	87	3	98
2017	Casual	56	28	6	3	6	1	85	10	87
2017	Student	50	31	11	7	1	0	81	8	105
2014	Indeterminate (permanent)	39	39	12	6	3	0	79	9	3244
2014	Term	52	37	4	4	4	0	89	7	82
2014	Casual	62	26	11	0	1	0	88	1	74
2014	Student	44	41	10	6	0	0	84	6	52
2011	Indeterminate (permanent)	40	39	9	7	4	0	79	11	3900
2011	Term	45	39	9	4	2	1	85	6	152
2011	Casual	65	31	0	4	0	0	96	4	25
2011	Student	60	32	8	0	0	0	92	0	38
2008	Indeterminate (permanent)	42	40	8	5	4	0	83	9	3441
2008	Term	47	42	6	3	2	0	89	5	132
2008	Student	54	41	4	0	0	0	96	0	40

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	31	34	19	9	6	0	0	65	15	3361
2018	Term	43	30	19	4	3	0	0	73	8	106
2018	Casual	56	31	5	7	1	0	0	87	8	77
2018	Student	73	19	8	0	0	0	0	92	0	77
2017	Indeterminate (permanent)	30	38	18	8	5	0	0	69	13	3587
2017	Term	47	32	14	2	4	0	0	80	6	98
2017	Casual	57	32	7	2	0	0	1	90	2	87
2017	Student	56	41	2	0	0	0	1	98	0	105
2014	Indeterminate (permanent)	27	35	20	10	7	0	1	63	17	3246
2014	Term	45	38	6	6	2	0	3	85	8	81
2014	Casual	54	34	6	5	0	0	1	89	5	74
2014	Student	62	37	2	0	0	0	0	98	0	53
2011	Indeterminate (permanent)	27	35	20	11	7	0	0	62	18	3900
2011	Term	47	33	13	5	1	1	0	81	6	152
2011	Casual	60	20	15	4	0	0	0	80	4	25
2011	Student	68	26	3	0	0	0	3	97	0	38
2008	Indeterminate (permanent)	21	36	23	12	8	0	0	57	20	3443
2008	Term	44	36	13	2	5	0	0	80	7	132
2008	Student	53	34	11	2	0	0	0	87	2	40

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	11	27	37	18	6	1	1	25	38	3349
2018	Term	8	21	39	20	8	1	3	29	30	106
2018	Casual	4	17	40	21	11	2	4	35	23	77
2018	Student	6	10	30	31	17	0	5	51	18	77
2017	Indeterminate (permanent)	10	26	37	16	7	1	2	23	38	3572
2017	Term	11	10	30	27	16	2	4	46	22	97
2017	Casual	7	11	24	22	28	2	6	55	19	86
2017	Student	5	11	27	31	18	0	8	53	17	105
2014	Indeterminate (permanent)	12	27	36	16	6	1	2	22	41	3235
2014	Term	5	21	36	20	13	1	4	35	27	82
2014	Casual	3	20	23	34	11	1	8	50	25	73
2014	Student	2	17	25	30	22	2	2	54	19	53
2011	Indeterminate (permanent)	14	29	34	15	6	0	2	21	44	3895
2011	Term	7	21	34	20	15	0	3	36	29	151
2011	Casual	12	32	31	17	8	0	0	25	44	25
2011	Student	0	5	37	24	26	0	8	54	6	38
2008	Indeterminate (permanent)	11	30	36	15	5	1	2	21	42	3438
2008	Term	4	18	35	26	13	2	4	40	23	131
2008	Student	5	33	21	26	7	0	7	36	41	40

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	11	21	30	24	11	2	1	36	33	3344
2018	Term	8	15	25	28	16	3	5	48	25	106
2018	Casual	8	5	16	42	21	5	3	69	13	77
2018	Student	3	8	11	34	38	1	5	77	11	76
2017	Indeterminate (permanent)	10	20	31	21	11	3	3	35	32	3560
2017	Term	8	15	21	20	20	11	5	48	27	95
2017	Casual	2	11	20	21	29	7	9	60	16	85
2017	Student	4	7	13	19	40	5	12	71	13	105
2014	Indeterminate (permanent)	12	20	30	22	11	3	3	35	33	3226
2014	Term	6	13	18	26	27	3	8	59	21	82
2014	Casual	4	19	10	25	28	6	8	61	27	73
2014	Student	2	6	23	26	34	6	4	66	9	53
2011	Indeterminate (permanent)	16	18	26	23	13	1	3	37	36	3888
2011	Term	12	20	21	22	17	2	6	42	34	151
2011	Casual	12	15	12	29	20	4	8	56	30	25
2011	Student	2	5	8	24	34	10	16	78	11	38
2008	Indeterminate (permanent)	12	21	28	23	13	2	2	37	34	3434
2008	Term	4	12	22	29	21	7	6	57	18	131
2008	Student	8	6	11	31	31	3	9	72	16	39

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	16	26	32	16	7	1	1	23	44	3343
2018	Term	16	25	25	18	11	3	2	30	43	105
2018	Casual	10	17	23	22	16	7	4	44	31	77
2018	Student	5	26	26	21	14	1	5	38	34	76
2017	Indeterminate (permanent)	16	26	31	15	7	2	3	23	45	3571
2017	Term	13	18	27	22	13	3	4	38	33	96
2017	Casual	13	17	16	18	24	5	8	48	34	86
2017	Student	8	14	26	21	18	5	9	45	25	105
2014	Indeterminate (permanent)	20	28	30	12	5	2	2	18	51	3228
2014	Term	12	19	29	25	8	1	5	36	33	81
2014	Casual	4	17	29	23	18	4	5	45	23	74
2014	Student	21	12	17	24	11	9	6	42	39	53
2011	Indeterminate (permanent)	19	25	30	15	7	1	3	22	47	3892
2011	Term	17	26	24	15	13	0	5	30	45	151
2011	Casual	24	32	15	17	4	0	7	23	61	25
2011	Student	13	13	25	8	23	5	13	38	32	38
2008	Indeterminate (permanent)	15	25	33	16	8	1	2	25	41	3434
2008	Term	6	15	36	21	12	5	6	37	23	130
2008	Student	4	20	25	21	19	3	7	45	28	39

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	8	17	35	28	10	1	1	39	25	3343
2018	Term	5	6	28	36	18	5	2	58	12	106
2018	Casual	3	8	23	35	24	3	3	63	12	77
2018	Student	1	4	11	33	43	1	7	83	6	76
2017	Indeterminate (permanent)	9	18	33	26	11	1	2	38	28	3549
2017	Term	5	2	33	26	28	1	5	57	8	95
2017	Casual	5	6	14	31	33	2	9	73	12	86
2017	Student	2	1	11	31	43	3	10	84	3	105
2014	Indeterminate (permanent)	11	19	34	24	8	1	2	34	31	3220
2014	Term	4	13	18	30	27	2	6	62	18	82
2014	Casual	3	7	13	40	31	3	5	76	10	74
2014	Student	4	4	17	31	39	4	2	74	8	53
2011	Indeterminate (permanent)	10	19	33	24	11	1	2	36	30	3889
2011	Term	5	12	21	32	24	1	5	59	18	151
2011	Casual	4	4	25	29	25	0	12	62	10	24
2011	Student	0	3	16	34	37	0	10	79	3	38
2008	Indeterminate (permanent)	8	19	35	25	10	1	2	36	28	3426
2008	Term	2	14	21	33	26	2	2	61	16	131
2008	Student	0	6	15	23	42	5	10	76	6	40

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	17	23	30	19	8	2	2	28	41	3346
2018	Term	8	14	28	27	14	3	7	46	24	106
2018	Casual	4	15	18	31	23	5	4	59	21	77
2018	Student	1	8	18	22	39	4	7	69	10	76
2017	Indeterminate (permanent)	18	25	29	16	8	2	3	25	45	3565
2017	Term	11	11	23	24	19	5	8	49	25	95
2017	Casual	4	12	11	19	32	11	13	66	20	84
2017	Student	2	5	16	26	30	7	13	71	8	105
2014	Indeterminate (permanent)	22	27	27	14	6	2	3	21	50	3233
2014	Term	8	15	24	20	23	5	5	47	26	82
2014	Casual	8	9	20	23	23	4	13	56	20	74
2014	Student	6	4	13	23	39	7	8	74	11	53
2011	Indeterminate (permanent)	22	24	28	14	8	1	3	23	48	3893
2011	Term	15	13	19	22	23	1	6	49	31	151
2011	Casual	16	4	29	17	32	0	4	50	20	25
2011	Student	5	8	16	21	37	0	13	67	15	38
2008	Indeterminate (permanent)	18	24	29	17	8	1	2	26	44	3431
2008	Term	5	9	29	25	24	4	3	53	16	131
2008	Student	6	7	12	14	49	2	10	72	14	40

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	11	19	28	24	13	3	2	39	31	3334
2018	Term	10	14	26	25	13	4	8	43	27	104
2018	Casual	11	7	26	30	16	8	1	51	20	77
2018	Student	5	10	14	25	31	6	8	65	18	77
2017	Indeterminate (permanent)	11	19	27	22	14	3	4	38	33	3568
2017	Term	10	14	22	17	20	9	8	45	28	96
2017	Casual	3	20	6	18	21	15	16	56	35	86
2017	Student	5	6	13	15	24	21	15	62	18	105
2014	Indeterminate (permanent)	9	16	28	26	13	3	4	42	28	3233
2014	Term	8	16	24	19	22	7	5	46	27	82
2014	Casual	15	13	17	16	14	16	9	40	38	74
2014	Student	6	7	10	21	37	7	12	71	16	53
2011	Indeterminate (permanent)	8	14	28	26	16	2	5	45	25	3894
2011	Term	4	12	19	26	28	2	9	59	19	151
2011	Casual	12	8	23	24	20	0	12	50	24	25
2011	Student	3	5	8	24	31	14	16	78	11	38
2008	Indeterminate (permanent)	11	19	28	23	14	2	4	39	31	3435
2008	Term	7	21	17	19	22	7	7	48	33	131
2008	Student	4	13	14	12	40	6	11	63	21	40

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	17	26	31	15	7	2	2	22	45	3355
2018	Term	11	15	39	16	9	4	6	29	29	106
2018	Casual	9	16	23	27	18	6	2	49	27	77
2018	Student	5	13	27	26	16	6	6	48	21	77
2017	Indeterminate (permanent)	18	25	32	13	7	2	3	21	46	3570
2017	Term	5	22	29	20	12	6	4	36	31	95
2017	Casual	8	13	17	20	23	10	9	53	25	86
2017	Student	5	12	23	26	19	6	10	53	20	105
2014	Indeterminate (permanent)	21	27	30	12	5	2	3	18	50	3238
2014	Term	14	15	28	22	12	2	6	38	32	82
2014	Casual	5	19	23	18	19	6	10	44	29	74
2014	Student	9	8	27	22	24	7	2	51	19	53

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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	25	31	19	10	7	5	3	60	18	3345
2018	Term	27	39	16	6	7	3	2	70	14	106
2018	Casual	27	28	15	2	5	16	7	72	9	76
2018	Student	31	31	3	6	3	12	14	84	12	77
2017	Indeterminate (permanent)	27	33	15	10	8	4	4	64	19	3580
2017	Term	43	25	10	4	4	8	7	79	9	98
2017	Casual	43	24	7	1	1	16	8	88	3	87
2017	Student	39	15	9	6	3	12	16	75	12	105
2014	Indeterminate (permanent)	29	31	15	9	9	4	3	64	20	3244
2014	Term	50	23	11	5	4	2	5	79	10	82
2014	Casual	48	25	8	1	0	8	9	89	2	74
2014	Student	54	21	2	2	6	4	11	89	9	53

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	44	30	9	10	7	1	0	74	17	3338
2018	Term	48	31	4	10	6	0	0	80	16	104
2018	Casual	53	29	7	6	4	1	0	83	10	76
2018	Student	64	25	4	4	1	1	0	91	5	76
2017	Indeterminate (permanent)	44	31	9	8	7	1	0	75	16	3580
2017	Term	55	25	14	3	1	2	0	82	4	98
2017	Casual	57	26	7	2	3	5	0	87	6	87
2017	Student	69	15	5	6	2	0	3	87	8	105
2014	Indeterminate (permanent)	43	30	9	8	8	1	0	74	16	3246
2014	Term	59	18	12	6	4	0	1	78	10	82
2014	Casual	71	17	3	4	1	3	1	92	6	74
2014	Student	73	16	0	8	4	0	0	88	12	53

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	13	22	22	15	12	14	3	41	33	3340
2018	Term	18	24	17	11	7	21	2	55	23	106
2018	Casual	23	12	17	13	4	26	6	51	25	75
2018	Student	21	20	8	5	1	38	7	74	12	76
2017	Indeterminate (permanent)	12	22	18	16	13	15	3	42	36	3581
2017	Term	21	18	9	7	9	29	7	61	25	98
2017	Casual	26	15	9	6	2	38	4	70	15	87
2017	Student	22	19	12	5	4	32	7	66	14	105
2014	Indeterminate (permanent)	11	21	20	16	16	13	3	38	38	3241
2014	Term	19	28	16	8	10	15	4	58	22	82
2014	Casual	17	17	19	6	1	29	12	57	11	74
2014	Student	21	23	12	9	4	26	6	64	19	53

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	47	34	8	7	3	0	0	82	10	3343
2018	Term	62	25	4	6	2	1	0	88	8	106
2018	Casual	66	25	2	2	3	1	0	93	5	76
2018	Student	74	18	1	5	0	1	0	93	5	77
2017	Indeterminate (permanent)	42	38	8	8	4	0	0	81	11	3577
2017	Term	62	25	6	5	1	0	1	88	6	98
2017	Casual	75	18	5	2	0	0	0	93	2	87
2017	Student	69	20	5	4	2	0	1	90	6	105
2014	Indeterminate (permanent)	41	40	8	7	4	0	0	81	11	3240
2014	Term	67	22	4	4	3	0	1	90	6	82
2014	Casual	66	24	4	3	0	1	1	93	3	74
2014	Student	71	20	7	2	0	0	0	91	2	53

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	40	39	13	5	2	1	0	80	7	3348
2018	Term	45	40	6	6	1	3	1	87	7	105
2018	Casual	47	36	5	4	3	2	3	88	7	76
2018	Student	55	38	3	1	1	1	1	95	3	77

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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	41	33	13	8	5	0	0	74	13	3353
2018	Term	47	37	5	4	4	2	1	87	8	105
2018	Casual	43	38	7	5	3	3	1	85	8	77
2018	Student	52	38	4	5	1	0	0	90	6	77
2017	Indeterminate (permanent)	40	35	11	8	5	1	1	75	13	3587
2017	Term	49	30	9	7	3	0	2	81	10	98
2017	Casual	53	27	8	3	3	2	2	84	7	87
2017	Student	56	24	8	7	1	0	3	83	9	105
2014	Indeterminate (permanent)	38	34	12	9	6	1	0	73	15	3245
2014	Term	56	33	5	2	2	0	1	90	5	82
2014	Casual	60	21	11	1	1	0	5	86	3	74
2014	Student	61	26	2	11	0	0	0	87	11	53
2011	Indeterminate (permanent)	33	35	14	10	8	0	0	68	18	3901
2011	Term	43	34	11	11	1	1	0	77	12	152
2011	Casual	57	35	4	0	4	0	0	92	4	25
2011	Student	50	37	6	5	3	0	0	86	8	38
2008	Indeterminate (permanent)	29	35	13	12	10	0	0	65	22	3440
2008	Term	37	32	11	8	10	1	1	71	18	131
2008	Student	43	34	9	9	5	0	0	77	14	40

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	47	29	11	6	4	2	0	78	11	3350
2018	Term	49	31	6	5	2	5	1	86	7	105
2018	Casual	55	27	3	1	1	10	3	94	3	76
2018	Student	65	29	4	1	0	1	0	95	1	77
2017	Indeterminate (permanent)	46	30	11	6	4	2	1	78	10	3584
2017	Term	60	17	13	3	2	5	1	81	5	98
2017	Casual	61	30	4	0	1	5	0	95	1	87
2017	Student	71	16	8	4	0	1	1	88	4	105
2014	Indeterminate (permanent)	44	30	11	6	6	2	1	76	12	3244
2014	Term	62	28	4	1	3	1	1	92	4	82
2014	Casual	71	14	5	3	4	1	1	87	7	74
2014	Student	65	28	6	2	0	0	0	93	2	53
2011	Indeterminate (permanent)	39	30	13	9	7	2	0	71	16	3899
2011	Term	44	32	12	9	2	1	0	77	11	152
2011	Casual	84	12	0	4	0	0	0	96	4	25
2011	Student	53	37	5	0	3	3	0	92	3	38
2008	Indeterminate (permanent)	38	30	13	9	8	2	0	69	18	3438
2008	Term	44	32	7	8	5	4	1	79	13	131
2008	Student	49	37	5	6	2	0	0	86	8	40

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	43	32	11	8	5	1	0	76	13	3341
2018	Term	45	35	8	6	3	3	1	83	9	105
2018	Casual	56	25	6	6	3	1	3	84	10	77
2018	Student	57	32	4	4	1	1	1	91	5	76
2017	Indeterminate (permanent)	44	33	10	8	5	1	0	77	13	3588
2017	Term	58	20	13	2	5	2	0	80	7	98
2017	Casual	64	23	5	2	2	1	2	91	5	87
2017	Student	61	22	6	6	1	2	3	87	7	105
2014	Indeterminate (permanent)	41	33	10	9	6	1	0	74	16	3244
2014	Term	65	24	7	1	3	0	0	89	4	82
2014	Casual	68	17	7	4	1	0	3	87	6	74
2014	Student	61	24	4	9	0	2	0	87	9	53
2011	Indeterminate (permanent)	36	33	11	10	8	0	0	70	19	3897
2011	Term	42	36	10	9	3	0	0	79	11	152
2011	Casual	67	25	8	0	0	0	0	92	0	24
2011	Student	37	40	11	5	3	3	2	80	8	38
2008	Indeterminate (permanent)	34	34	10	12	10	0	0	68	22	3441
2008	Term	42	32	12	3	10	1	1	75	13	131
2008	Student	52	31	7	8	2	0	0	83	10	40

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	56	25	10	4	4	1	0	82	8	3346
2018	Term	66	23	2	5	4	0	1	90	9	104
2018	Casual	59	29	5	0	2	4	1	92	2	75
2018	Student	71	21	3	1	1	3	0	95	3	77
2017	Indeterminate (permanent)	56	24	10	4	4	1	0	82	8	3584
2017	Term	64	19	9	0	1	7	0	89	1	98
2017	Casual	70	21	5	0	4	1	0	91	4	87
2017	Student	67	24	6	2	1	0	0	91	3	105

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	48	28	11	7	6	0	0	77	12	3350
2018	Term	51	29	7	5	6	0	1	82	11	103
2018	Casual	58	32	5	1	2	1	0	91	3	77
2018	Student	67	24	3	5	1	0	0	91	7	76
2017	Indeterminate (permanent)	51	26	10	6	5	0	0	78	12	3577
2017	Term	62	21	10	4	2	1	0	84	6	98
2017	Casual	65	23	5	5	1	0	0	89	7	87
2017	Student	69	19	9	3	0	0	0	88	3	105
2014	Indeterminate (permanent)	47	28	11	7	6	1	0	76	13	3246
2014	Term	68	23	4	1	3	0	1	92	4	82
2014	Casual	76	10	11	1	1	0	1	86	3	74
2014	Student	64	25	6	6	0	0	0	89	6	53

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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	28	35	16	8	4	4	5	70	13	879
2017	Indeterminate (permanent)	22	37	15	9	6	4	6	66	17	914
2014	Indeterminate (permanent)	28	34	15	8	6	3	5	68	16	858

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	29	31	18	9	7	6	0	64	16	3358
2018	Term	44	26	16	4	3	7	0	75	8	106
2018	Casual	61	21	7	3	1	6	2	89	4	77
2018	Student	58	28	3	0	1	11	0	96	1	76
2017	Indeterminate (permanent)	24	36	17	10	7	7	0	64	18	3587
2017	Term	47	26	11	0	2	11	2	85	2	98
2017	Casual	51	27	6	0	1	14	1	91	2	87
2017	Student	66	18	5	2	1	9	0	92	3	105
2014	Indeterminate (permanent)	24	36	16	9	8	7	0	64	19	3245
2014	Term	37	35	18	0	3	7	0	77	3	81
2014	Casual	40	33	12	0	0	12	3	86	0	74
2014	Student	61	19	0	6	2	13	0	91	9	53
2011	Indeterminate (permanent)	23	30	18	10	11	6	0	57	23	3897
2011	Term	31	35	17	9	3	5	0	69	13	152
2011	Casual	36	29	15	0	4	12	4	77	5	25
2011	Student	48	34	8	2	0	8	0	88	3	38

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	25	31	20	12	10	2	0	57	22	3349
2018	Term	41	29	12	9	4	5	0	74	13	106
2018	Casual	60	25	6	4	2	1	2	87	7	77
2018	Student	62	26	5	0	1	5	0	93	1	76
2017	Indeterminate (permanent)	20	34	20	14	10	2	0	56	24	3586
2017	Term	40	29	13	4	3	9	2	77	8	98
2017	Casual	48	24	9	5	1	10	2	83	7	87
2017	Student	62	21	4	3	2	8	0	90	6	105
2014	Indeterminate (permanent)	20	33	19	13	12	2	0	55	26	3244
2014	Term	40	34	17	6	3	1	0	74	8	82
2014	Casual	48	20	18	5	0	7	3	75	6	74
2014	Student	62	21	7	2	2	6	0	88	4	53
2011	Indeterminate (permanent)	20	30	17	14	17	2	0	51	31	3898
2011	Term	30	33	19	7	8	2	1	65	15	152
2011	Casual	43	41	0	4	4	8	0	91	9	25
2011	Student	63	19	3	8	2	5	0	87	10	38
2008	Indeterminate (permanent)	22	31	16	13	16	2	0	54	29	3444
2008	Term	38	36	13	7	4	1	2	75	11	130
2008	Student	38	44	4	8	0	6	0	88	8	40

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	17	29	22	16	10	5	0	49	28	3352
2018	Term	33	27	17	11	6	7	0	64	18	106
2018	Casual	42	36	8	5	2	5	2	83	8	76
2018	Student	40	37	9	1	1	11	0	87	3	75
2017	Indeterminate (permanent)	14	30	22	17	11	5	0	47	30	3581
2017	Term	29	28	17	7	4	13	2	67	13	98
2017	Casual	40	23	11	7	1	15	2	76	10	87
2017	Student	45	28	4	5	1	17	0	88	6	105
2014	Indeterminate (permanent)	14	31	21	17	12	5	0	47	31	3242
2014	Term	27	29	19	12	3	9	1	62	16	82
2014	Casual	38	23	12	12	0	13	3	72	14	74
2014	Student	48	25	11	6	0	9	0	81	6	52
2011	Indeterminate (permanent)	12	30	18	18	16	5	0	45	36	3903
2011	Term	22	29	23	10	7	9	0	56	19	151
2011	Casual	20	49	4	16	4	7	0	74	21	25
2011	Student	34	32	5	13	2	13	0	77	18	38
2008	Indeterminate (permanent)	12	31	18	19	15	5	0	45	36	3441
2008	Term	22	32	16	14	5	10	1	61	22	131
2008	Student	33	35	8	9	2	13	0	79	12	40

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	15	31	20	19	12	3	0	48	32	3355
2018	Term	26	40	9	20	3	2	0	68	23	105
2018	Casual	38	38	11	8	1	2	2	79	10	77
2018	Student	43	34	12	4	3	4	0	81	7	76
2017	Indeterminate (permanent)	13	32	21	18	12	3	0	47	32	3580
2017	Term	34	28	13	7	7	10	1	70	16	98
2017	Casual	38	26	12	3	4	14	2	77	9	87
2017	Student	46	24	9	3	4	13	1	82	8	105
2014	Indeterminate (permanent)	14	32	20	17	14	3	0	48	32	3241
2014	Term	27	39	14	14	3	1	1	68	17	82
2014	Casual	35	26	14	13	1	8	3	69	16	74
2014	Student	42	34	7	2	2	13	0	87	5	53
2011	Indeterminate (permanent)	14	31	18	19	17	2	0	46	37	3901
2011	Term	23	35	20	14	5	3	0	60	20	152
2011	Casual	37	29	12	4	12	7	0	71	17	25
2011	Student	26	29	19	18	3	5	0	58	22	38
2008	Indeterminate (permanent)	13	35	16	20	14	2	0	49	35	3442
2008	Term	22	41	12	11	10	3	1	66	21	131
2008	Student	39	40	8	11	0	2	0	81	11	40

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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	21	41	20	12	4	1	0	64	16	3358
2018	Term	36	46	7	5	3	4	0	85	9	106
2018	Casual	31	43	17	3	1	4	0	77	5	76
2018	Student	40	44	8	4	0	4	0	88	4	77
2017	Indeterminate (permanent)	20	41	19	13	5	2	0	63	18	3580
2017	Term	37	38	12	7	3	4	0	78	10	98
2017	Casual	42	31	12	6	0	6	2	80	6	87
2017	Student	46	34	9	10	1	1	0	81	11	104
2014	Indeterminate (permanent)	21	41	18	11	7	2	0	63	18	3245
2014	Term	29	39	21	5	1	3	1	72	6	82
2014	Casual	40	35	13	5	1	4	1	79	7	74
2014	Student	41	46	11	2	0	0	0	87	2	53
2011	Indeterminate (permanent)	22	40	16	12	9	2	0	63	21	3900
2011	Term	29	35	22	8	3	3	0	66	12	150
2011	Casual	28	48	20	0	0	4	0	79	0	25
2011	Student	40	42	8	10	0	0	0	82	10	38

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	31	38	15	8	5	2	1	71	13	3357
2018	Term	32	42	11	8	4	3	1	77	12	106
2018	Casual	34	33	10	13	2	6	1	73	17	77
2018	Student	40	31	10	13	3	0	3	73	16	77
2017	Indeterminate (permanent)	34	39	12	8	4	3	0	75	12	3572
2017	Term	44	28	14	4	2	6	3	78	7	98
2017	Casual	44	25	14	6	1	6	4	77	8	87
2017	Student	39	31	5	10	5	6	5	78	17	104
2014	Indeterminate (permanent)	36	38	11	7	5	3	1	77	12	3243
2014	Term	42	34	7	3	5	5	3	83	9	82
2014	Casual	47	26	16	4	3	4	1	76	7	74
2014	Student	51	23	7	8	2	6	4	82	11	52
2011	Indeterminate (permanent)	35	33	11	9	7	4	1	71	17	3902
2011	Term	40	23	11	11	6	6	4	70	18	151
2011	Casual	45	16	7	8	4	12	8	77	14	25
2011	Student	32	24	11	16	2	8	8	65	22	38
2008	Indeterminate (permanent)	32	34	12	10	7	4	1	69	18	3440
2008	Term	38	28	13	6	8	5	1	70	15	131
2008	Student	46	25	8	8	2	7	3	80	11	40

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	27	38	21	7	4	2	67	12	3347
2018	Term	36	37	16	7	3	1	74	10	106
2018	Casual	39	29	21	5	1	5	71	7	77
2018	Student	43	39	13	1	0	4	85	1	75

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	18	25	21	12	12	10	2	49	27	3351
2018	Term	20	19	30	14	8	7	3	43	24	106
2018	Casual	30	20	11	9	7	17	7	66	20	77
2018	Student	43	14	9	5	8	13	8	72	16	77
2017	Indeterminate (permanent)	17	25	19	13	11	10	3	49	29	3578
2017	Term	29	28	15	4	0	18	7	75	6	98
2017	Casual	29	18	14	1	4	23	10	71	8	87
2017	Student	28	21	12	6	5	15	14	69	15	104
2014	Indeterminate (permanent)	16	24	19	13	14	11	3	47	32	3245
2014	Term	23	17	18	11	12	16	2	49	28	82
2014	Casual	27	11	27	3	2	14	15	54	7	74
2014	Student	28	23	9	8	4	17	11	71	16	53
2011	Indeterminate (permanent)	15	22	19	14	15	12	3	43	35	3903
2011	Term	19	21	20	12	11	15	2	48	28	152
2011	Casual	25	8	15	8	4	20	21	55	19	25
2011	Student	31	22	11	5	2	21	8	74	10	38

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	20	32	18	15	12	3	0	54	27	3354
2018	Term	28	37	12	17	2	4	0	68	20	106
2018	Casual	37	30	13	4	2	9	4	77	7	77
2018	Student	47	26	12	4	1	9	0	81	6	76
2017	Indeterminate (permanent)	18	31	19	17	12	3	0	51	30	3581
2017	Term	32	36	8	9	3	10	2	77	14	98
2017	Casual	28	28	9	6	4	14	11	75	12	86
2017	Student	52	23	7	1	3	11	3	87	5	105
2014	Indeterminate (permanent)	22	34	17	13	11	3	0	58	25	3243
2014	Term	39	23	19	8	6	3	1	65	15	82
2014	Casual	37	24	10	5	4	13	8	76	11	74
2014	Student	50	25	9	4	0	8	4	85	4	53
2011	Indeterminate (permanent)	23	33	15	14	13	2	0	58	27	3898
2011	Term	32	28	13	14	9	4	1	63	23	151
2011	Casual	54	15	4	15	8	0	4	72	24	25
2011	Student	32	37	14	2	0	8	8	81	3	38
2008	Indeterminate (permanent)	24	35	16	12	11	1	0	60	24	3442
2008	Term	30	37	19	6	4	4	0	70	10	132
2008	Student	37	36	9	0	8	6	5	81	8	40

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	20	29	18	14	16	2	1	51	31	3349
2018	Term	21	34	16	15	8	6	1	59	25	105
2018	Casual	30	29	6	4	10	12	9	74	19	77
2018	Student	44	25	10	3	3	5	10	82	6	77
2017	Indeterminate (permanent)	17	29	16	16	17	3	2	48	35	3579
2017	Term	28	27	9	14	7	6	8	65	25	98
2017	Casual	19	24	12	10	6	10	19	61	23	87
2017	Student	34	23	11	3	3	10	17	77	9	105
2014	Indeterminate (permanent)	17	26	17	15	20	3	2	45	37	3244
2014	Term	26	28	9	16	10	5	7	61	29	82
2014	Casual	26	12	9	8	16	12	17	53	34	74
2014	Student	34	30	9	2	4	8	12	81	8	52
2011	Indeterminate (permanent)	14	26	16	16	23	2	2	42	41	3898
2011	Term	20	27	12	19	16	4	2	50	37	151
2011	Casual	21	4	16	20	16	7	16	32	47	25
2011	Student	21	32	5	6	5	8	23	77	16	38
2008	Indeterminate (permanent)	15	30	15	16	21	1	1	46	38	3441
2008	Term	16	42	16	11	12	2	1	59	24	132
2008	Student	27	31	7	4	5	8	17	77	13	40

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	21	37	23	10	6	3	0	60	16	3353
2018	Term	27	39	19	7	2	6	1	71	9	105
2018	Casual	31	32	14	6	3	13	0	73	11	77
2018	Student	38	39	12	8	0	4	0	80	8	77
2017	Indeterminate (permanent)	20	37	22	11	7	3	0	59	18	3584
2017	Term	33	35	17	5	3	5	2	73	9	98
2017	Casual	32	42	7	3	3	12	1	84	8	86
2017	Student	36	31	11	7	2	11	3	78	10	105

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	37	35	17	4	2	5	1	76	6	3351
2018	Term	52	31	12	2	0	3	0	86	2	105
2018	Casual	56	24	4	3	0	13	0	92	4	77
2018	Student	57	24	8	4	1	7	0	86	6	76
2017	Indeterminate (permanent)	34	36	17	4	3	6	1	75	7	3581
2017	Term	41	33	11	2	0	10	2	85	2	96
2017	Casual	48	26	3	1	1	15	5	93	3	86
2017	Student	51	25	11	3	2	7	1	84	5	105
2014	Indeterminate (permanent)	38	35	15	4	2	6	1	77	7	3244
2014	Term	58	24	10	2	2	4	0	85	5	82
2014	Casual	62	21	12	1	0	3	1	86	1	74
2014	Student	54	27	11	4	0	4	0	84	4	53

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	39	38	14	5	2	2	0	79	7	3354
2018	Term	52	34	9	3	0	3	0	88	3	105
2018	Casual	57	27	8	3	0	5	0	88	4	77
2018	Student	63	33	3	0	0	1	0	97	0	76
2017	Indeterminate (permanent)	34	43	14	5	2	2	0	79	7	3582
2017	Term	45	37	9	1	2	6	0	87	3	98
2017	Casual	60	26	4	1	0	8	1	95	1	86
2017	Student	62	28	4	3	1	2	0	92	4	105
2014	Indeterminate (permanent)	36	38	14	5	3	4	0	77	8	3244
2014	Term	59	24	7	6	3	1	0	84	9	82
2014	Casual	62	28	7	1	1	0	1	91	3	74
2014	Student	61	35	2	2	0	0	0	96	2	53
2011	Indeterminate (permanent)	30	39	15	7	6	3	0	71	13	3901
2011	Term	41	35	13	5	3	3	1	78	8	152
2011	Casual	57	20	11	0	4	8	0	83	4	25
2011	Student	63	21	8	3	0	5	0	89	3	38

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	46	37	10	4	3	0	0	83	7	3338
2018	Term	61	32	4	0	1	1	0	94	1	106
2018	Casual	71	21	4	3	1	0	0	92	4	77
2018	Student	83	16	1	0	0	0	0	99	0	75
2017	Indeterminate (permanent)	43	39	9	5	3	0	0	82	8	3583
2017	Term	64	26	6	2	0	1	1	92	2	97
2017	Casual	68	28	2	1	0	0	0	97	1	86
2017	Student	74	16	5	3	0	1	0	92	3	105
2014	Indeterminate (permanent)	45	37	9	5	4	0	0	82	9	3244
2014	Term	69	20	6	2	3	0	0	89	5	82
2014	Casual	77	14	5	1	0	0	2	93	1	74
2014	Student	79	17	4	0	0	0	0	96	0	53
2011	Indeterminate (permanent)	38	37	11	7	7	0	0	76	13	3898
2011	Term	56	31	10	2	1	0	0	87	3	151
2011	Casual	77	19	0	4	0	0	0	96	4	25
2011	Student	76	18	5	0	0	0	0	95	0	38
2008	Indeterminate (permanent)	35	40	12	7	6	0	0	75	13	3442
2008	Term	51	36	6	6	2	0	0	87	7	132
2008	Student	68	30	0	2	0	0	0	98	2	40

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	37	32	16	8	6	1	0	70	14	3346
2018	Term	53	33	7	3	1	3	0	88	4	106
2018	Casual	64	21	10	2	2	0	0	86	4	77
2018	Student	71	20	7	3	0	0	0	91	3	75
2017	Indeterminate (permanent)	33	34	16	9	7	1	0	68	16	3582
2017	Term	52	31	10	3	2	1	1	85	5	98
2017	Casual	51	36	12	0	1	0	0	87	1	85
2017	Student	65	22	6	5	2	0	0	87	7	105
2014	Indeterminate (permanent)	32	35	16	9	7	1	0	68	16	3245
2014	Term	52	28	14	3	4	0	0	79	6	81
2014	Casual	61	17	13	5	1	0	2	80	7	74
2014	Student	56	34	6	4	0	0	0	91	4	53
2011	Indeterminate (permanent)	32	31	17	9	10	0	0	64	19	3895
2011	Term	43	36	13	4	3	1	0	80	7	152
2011	Casual	48	40	8	4	0	0	0	88	4	25
2011	Student	55	37	5	3	0	0	0	92	3	38

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	35	35	16	9	5	0	0	70	14	3338
2018	Term	50	33	8	5	1	3	0	85	6	106
2018	Casual	64	18	11	4	1	0	2	84	5	75
2018	Student	69	22	7	3	0	0	0	91	3	74
2017	Indeterminate (permanent)	31	37	15	10	6	0	0	68	16	3586
2017	Term	54	31	10	1	3	0	1	86	4	98
2017	Casual	57	30	12	0	1	0	0	87	1	86
2017	Student	59	27	6	5	2	1	0	87	7	104
2014	Indeterminate (permanent)	31	37	15	10	7	1	0	68	16	3244
2014	Term	50	28	14	6	2	0	0	78	8	82
2014	Casual	60	21	14	3	1	0	1	81	4	74
2014	Student	60	31	6	4	0	0	0	91	4	53
2011	Indeterminate (permanent)	31	34	14	11	10	0	0	65	21	3899
2011	Term	39	38	12	6	5	0	0	78	10	151
2011	Casual	57	32	4	8	0	0	0	89	8	25
2011	Student	60	37	0	3	0	0	0	97	3	38
2008	Indeterminate (permanent)	32	37	12	11	7	0	0	70	18	3445
2008	Term	48	37	7	4	3	0	0	86	7	131
2008	Student	64	28	0	5	2	0	0	92	8	40

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	33	27	18	11	7	3	1	63	19	3356
2018	Term	39	24	16	11	3	6	1	68	15	105
2018	Casual	45	15	18	9	2	5	5	67	13	77
2018	Student	43	20	16	14	4	3	0	65	19	76
2017	Indeterminate (permanent)	30	29	18	10	8	4	1	62	19	3582
2017	Term	46	26	12	5	3	8	0	78	9	98
2017	Casual	46	15	18	7	4	3	7	68	12	86
2017	Student	40	18	23	8	4	3	4	62	13	105
2014	Indeterminate (permanent)	32	28	17	10	8	4	1	63	19	3245
2014	Term	43	19	21	8	4	4	1	66	12	82
2014	Casual	48	23	11	3	8	1	5	76	12	74
2014	Student	39	18	17	19	2	4	2	60	22	53
2011	Indeterminate (permanent)	32	26	17	11	10	4	1	61	21	3899
2011	Term	39	24	15	9	7	3	2	67	18	152
2011	Casual	53	23	4	7	4	4	5	84	12	25
2011	Student	34	16	26	11	6	5	3	54	18	38
2008	Indeterminate (permanent)	31	29	16	11	8	4	1	63	20	3441
2008	Term	35	23	17	12	6	6	2	62	19	131
2008	Student	41	23	13	3	10	2	8	71	14	40

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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	Indeterminate (permanent)	25	39	36	3361
2018	Term	26	33	41	105
2018	Casual	41	25	34	77
2018	Student	48	16	36	77
2017	Indeterminate (permanent)	26	39	34	3582
2017	Term	25	25	50	98
2017	Casual	37	28	34	87
2017	Student	51	18	31	105
2014	Indeterminate (permanent)	28	38	34	3244
2014	Term	28	36	37	81
2014	Casual	44	25	31	73
2014	Student	42	26	32	53
2011	Indeterminate (permanent)	28	38	34	3902
2011	Term	37	27	36	152
2011	Casual	36	33	31	25
2011	Student	46	24	30	37

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	Indeterminate (permanent)	18	30	36	7	0	9	869
2018	Term	0	24	34	3	35	3	29
2018	Casual	3	6	12	8	71	0	30
2018	Student	0	5	5	8	81	0	37
2017	Indeterminate (permanent)	21	33	34	5	0	7	946
2017	Term	4	30	20	11	25	9	24
2017	Casual	9	3	7	0	81	0	33
2017	Student	0	4	2	2	89	3	53
2014	Indeterminate (permanent)	19	38	27	10	9999	7	922
2014	Term	0	23	31	18	9999	28	22
2014	Casual	12	6	22	12	9999	49	32
2014	Student	0	0	27	9	9999	65	22
2011	Indeterminate (permanent)	20	31	31	10	9999	8	1109
2011	Term	9	25	35	7	9999	25	57
2011	Student	0	0	23	18	9999	59	17

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	15	85	3365
2018	Term	12	88	106

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	51	495
2018	Term	68	13

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	59	495
2018	Term	32	13

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	6	495

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	Term	0	13

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	5	495

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	9	495
2018	Term	0	13

Question 49g. From whom did you experience harassment on the job? Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	5	495

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	38	493

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	41	493

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	50	493

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	39	493
2018	Term	43	13

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	38	493

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	54	493

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	31	493
2018	Term	34	13

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	1	493
2018	Term	0	13

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	9	493

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	9	493

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	44	493

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	24	493

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	14	493

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	56	494

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	26	494

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	9	494

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	18	494
2018	Term	0	13

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	6	494
2018	Term	0	13

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	6	494
2018	Term	0	13

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	15	494
2018	Term	0	13

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	12	494

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	24	494

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	10	462

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	18	462

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	6	462

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	9	462
2018	Term	0	13

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	11	462

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	8	462

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	13	462

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	10	462
2018	Term	0	13

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	10	462
2018	Term	0	13

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	30	462

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	9	462

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	45	462

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	2	462
2018	Term	0	13

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	53	462
2018	Term	36	13

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	3	462
2018	Term	0	13

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	14	462

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	16	18	24	7	7	24	5	48	19	3351
2018	Term	21	17	16	5	4	29	8	60	13	106
2018	Casual	22	15	15	4	2	31	11	64	11	77
2018	Student	18	14	11	3	0	41	13	71	6	76
2017	Indeterminate (permanent)	15	19	21	7	8	25	7	50	21	3584
2017	Term	17	24	10	4	0	28	16	75	7	98
2017	Casual	22	9	6	1	1	45	15	79	6	86
2017	Student	22	7	9	4	1	35	23	68	12	105
2014	Indeterminate (permanent)	15	18	20	7	8	26	7	48	22	3243
2014	Term	25	13	22	2	1	22	14	60	6	82
2014	Casual	26	8	18	3	3	23	20	60	9	74
2014	Student	28	10	11	0	2	25	24	75	4	53

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	29	32	19	6	5	8	1	66	13	3352
2018	Term	38	31	12	3	2	13	1	80	6	106
2018	Casual	38	27	10	0	2	22	0	84	3	76
2018	Student	39	25	8	3	0	22	3	86	4	76
2017	Indeterminate (permanent)	26	32	19	7	6	10	1	65	14	3579
2017	Term	36	31	6	3	0	21	3	88	4	98
2017	Casual	32	26	5	1	1	28	7	89	4	85
2017	Student	33	25	11	4	1	22	5	79	7	105
2014	Indeterminate (permanent)	24	30	21	6	6	12	1	62	14	3242
2014	Term	40	30	17	5	1	7	0	75	7	82
2014	Casual	39	18	13	1	0	17	11	80	2	74
2014	Student	37	19	11	2	0	26	4	81	3	53
2011	Indeterminate (permanent)	28	37	17	6	5	7	0	70	12	3897
2011	Term	41	30	14	5	3	7	0	77	8	152
2011	Casual	50	8	12	4	4	19	4	75	10	25
2011	Student	42	21	6	0	0	31	0	92	0	38

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	7	93	3356

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	39	233

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	75	233

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	4	233

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	7	233

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	5	233

Question 56g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	8	233

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	15	233

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	19	233

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	7	233

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	5	233

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	28	233

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	29	233

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	2	233

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	7	233

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	14	233

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	10	233

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	25	233

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	37	234

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	16	234

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	5	234

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	20	234

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	3	234

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	10	234

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	9	234

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	11	234

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	41	234

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	4	211

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	13	211

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	3	211

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	5	211

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	4	211

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	8	211

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	7	211

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	8	211

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	23	211

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	7	211

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	38	211

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	61	211

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	4	211

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	13	211

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	17	17	26	3	3	28	5	51	10	3353
2018	Term	30	13	16	1	2	29	9	70	5	106
2018	Casual	30	16	11	1	2	32	8	76	5	77
2018	Student	24	9	12	0	0	40	15	74	0	75
2017	Indeterminate (permanent)	16	18	22	3	3	32	7	54	9	3587
2017	Term	18	13	8	2	0	43	16	75	5	98
2017	Casual	22	14	11	0	1	33	18	74	3	87
2017	Student	24	7	11	3	0	34	22	69	7	105
2014	Indeterminate (permanent)	15	15	22	3	4	34	7	52	12	3241
2014	Term	25	13	17	3	1	30	11	65	7	82
2014	Casual	27	8	15	0	3	29	19	67	5	74
2014	Student	33	6	9	2	0	32	19	77	4	53

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	29	29	22	4	3	11	1	67	8	3351
2018	Term	44	26	14	1	2	13	1	80	3	106
2018	Casual	44	19	7	2	2	25	0	85	6	76
2018	Student	41	23	8	3	0	21	4	86	4	75
2017	Indeterminate (permanent)	28	31	19	4	3	14	2	70	7	3581
2017	Term	35	29	7	0	0	23	5	90	0	98
2017	Casual	38	23	6	1	1	23	8	88	3	87
2017	Student	34	23	13	0	1	16	12	80	1	105
2014	Indeterminate (permanent)	26	28	20	3	3	17	2	67	8	3241
2014	Term	40	27	14	4	1	14	0	77	6	82
2014	Casual	42	17	12	0	3	16	11	79	4	73
2014	Student	47	17	9	0	0	21	6	87	0	53
2011	Indeterminate (permanent)	33	35	16	4	3	9	0	75	8	3902
2011	Term	44	30	12	1	1	12	1	84	2	152
2011	Casual	53	20	8	4	0	15	0	86	5	25
2011	Student	48	18	8	3	0	23	0	86	3	38

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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	20	24	22	14	17	0	1	45	32	3354
2018	Term	24	29	19	12	16	0	0	53	28	106
2018	Casual	28	32	20	9	8	1	1	62	17	76
2018	Student	27	27	27	10	8	0	0	55	18	77
2017	Indeterminate (permanent)	27	27	20	12	12	0	2	56	24	3571
2017	Term	24	26	18	10	14	0	8	54	26	98
2017	Casual	34	19	26	8	9	1	2	55	18	87
2017	Student	35	27	15	10	9	0	4	64	20	105

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	15	27	29	17	12	0	1	42	29	3360
2018	Term	26	29	25	14	5	1	0	55	19	106
2018	Casual	30	39	17	9	1	1	4	72	11	76
2018	Student	30	36	27	5	1	0	0	66	6	77
2017	Indeterminate (permanent)	15	28	27	17	12	0	1	43	29	3578
2017	Term	35	23	22	13	4	1	2	60	18	98
2017	Casual	41	26	18	8	1	1	5	71	10	86
2017	Student	35	39	16	4	1	0	4	78	5	104

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	21	31	26	13	8	0	1	53	21	3347
2018	Term	41	29	18	4	7	0	0	71	11	105
2018	Casual	44	34	9	8	1	1	3	82	9	75
2018	Student	47	34	13	4	1	0	1	82	5	77
2017	Indeterminate (permanent)	21	31	24	14	8	1	1	53	23	3570
2017	Term	39	27	15	10	3	2	4	70	14	98
2017	Casual	47	20	15	9	0	2	6	73	10	87
2017	Student	55	22	14	3	2	2	3	80	5	105

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	18	26	24	17	13	1	1	45	30	3348
2018	Term	23	30	25	10	10	1	0	54	21	106
2018	Casual	42	26	17	9	3	1	2	70	12	76
2018	Student	43	23	19	8	1	1	4	70	10	77
2017	Indeterminate (permanent)	18	24	22	18	16	1	2	42	35	3577
2017	Term	34	31	10	11	7	3	3	69	20	97
2017	Casual	44	18	14	10	1	6	7	71	13	87
2017	Student	45	20	15	8	6	3	3	69	15	105

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	44	27	14	5	3	0	5	76	9	3344
2018	Term	56	24	10	1	3	1	5	85	4	106
2018	Casual	70	12	5	3	0	2	7	90	4	76
2018	Student	63	18	8	3	0	0	8	89	3	76
2017	Indeterminate (permanent)	42	29	13	5	4	1	7	76	10	3566
2017	Term	63	15	8	3	0	1	10	88	3	97
2017	Casual	53	15	4	2	1	4	21	90	5	87
2017	Student	58	16	5	2	2	3	15	89	5	104

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	31	29	21	10	7	0	1	61	18	3359
2018	Term	47	25	17	6	5	0	0	72	11	106
2018	Casual	47	33	10	2	8	0	0	80	10	75
2018	Student	41	30	20	4	4	0	1	72	8	76
2017	Indeterminate (permanent)	29	32	20	11	6	0	1	62	18	3576
2017	Term	48	31	16	2	1	0	1	80	3	97
2017	Casual	45	24	16	5	5	3	3	73	10	87
2017	Student	46	26	15	6	4	0	3	74	11	105

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	23	37	23	10	5	1	1	61	15	3349
2018	Term	30	35	23	6	3	2	1	67	9	106
2018	Casual	38	27	13	9	1	3	8	73	12	77
2018	Student	45	31	16	3	3	1	1	79	5	77
2017	Indeterminate (permanent)	26	35	22	11	5	1	1	62	16	3571
2017	Term	37	40	11	6	2	1	3	80	9	96
2017	Casual	53	18	10	9	1	1	7	78	11	87
2017	Student	46	26	15	5	3	1	5	76	8	104

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	19	33	26	14	7	1	1	52	21	3354
2018	Term	29	39	13	14	4	0	1	68	18	106
2018	Casual	35	37	10	6	4	4	4	79	10	77
2018	Student	35	32	23	5	3	0	1	68	8	77
2017	Indeterminate (permanent)	19	33	25	14	8	1	1	52	23	3570
2017	Term	40	37	12	9	1	0	1	77	10	97
2017	Casual	49	17	16	7	1	2	7	73	9	87
2017	Student	46	26	16	5	1	2	4	77	6	105

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	22	34	22	13	7	1	1	57	21	3346
2018	Term	30	32	23	11	3	0	1	63	14	105
2018	Casual	32	39	14	7	5	1	2	73	13	76
2018	Student	39	27	19	10	4	0	0	66	14	77
2017	Indeterminate (permanent)	24	33	21	12	8	1	1	58	20	3575
2017	Term	37	33	17	9	2	0	2	72	11	97
2017	Casual	41	26	16	6	4	1	6	72	11	87
2017	Student	35	31	21	7	5	0	2	67	12	105

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	24	31	24	13	7	0	1	55	20	3337
2018	Term	27	35	23	13	1	0	1	63	14	106
2018	Casual	35	36	17	3	5	1	3	74	8	77
2018	Student	34	35	16	12	4	0	0	69	16	77
2017	Indeterminate (permanent)	24	33	22	12	7	1	2	58	19	3570
2017	Term	40	30	17	8	1	0	3	72	10	96
2017	Casual	34	30	18	8	1	1	7	70	10	87
2017	Student	38	34	15	6	4	1	2	75	10	105

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	51	26	12	5	4	0	2	79	8	3333
2018	Term	59	20	15	3	2	0	1	80	5	105
2018	Casual	67	19	3	4	2	1	5	91	6	75
2018	Student	65	19	12	1	1	0	1	85	3	75
2017	Indeterminate (permanent)	53	25	12	5	3	0	2	79	8	3578
2017	Term	63	22	8	2	2	0	2	88	4	98
2017	Casual	68	17	7	1	1	0	6	90	2	87
2017	Student	67	14	9	3	2	0	4	85	5	105

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	67	16	6	3	2	1	5	88	5	3338
2018	Term	76	13	3	1	1	1	5	94	2	106
2018	Casual	70	19	1	0	0	1	9	99	0	77
2018	Student	70	13	7	4	0	1	5	89	4	76

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	67	15	7	3	4	1	3	86	7	3342
2018	Term	72	14	2	4	6	1	2	88	10	106
2018	Casual	73	12	1	3	3	1	6	92	6	77
2018	Student	86	4	4	1	0	1	4	94	1	76
2017	Indeterminate (permanent)	69	14	7	4	3	1	3	86	7	3577
2017	Term	80	10	5	0	0	1	3	94	0	98
2017	Casual	83	3	3	1	4	0	6	91	5	86
2017	Student	85	6	2	3	1	0	4	94	4	105

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	52	28	11	4	3	0	1	82	7	3358
2018	Term	58	21	10	3	5	1	1	81	9	106
2018	Casual	76	13	3	2	3	0	3	92	5	77
2018	Student	77	13	8	1	1	0	0	90	3	77
2017	Indeterminate (permanent)	54	28	10	4	3	0	2	83	6	3575
2017	Term	69	21	7	0	1	0	2	92	1	97
2017	Casual	74	15	3	2	1	0	5	94	4	86
2017	Student	74	13	5	2	2	0	4	91	4	104

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	55	21	12	6	5	0	1	77	11	3347
2018	Term	60	20	8	3	7	1	1	82	10	105
2018	Casual	79	11	6	2	2	0	0	90	4	76
2018	Student	80	7	4	5	3	0	1	88	8	76
2017	Indeterminate (permanent)	58	21	9	5	5	0	2	81	10	3577
2017	Term	77	16	5	0	0	0	2	95	0	97
2017	Casual	82	8	6	0	0	0	5	94	0	87
2017	Student	80	7	4	3	2	1	4	91	5	104

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	50	13	6	2	1	0	28	87	4	3332
2018	Term	59	2	3	0	1	0	34	93	1	105
2018	Casual	71	1	1	2	0	1	24	96	2	77
2018	Student	72	0	1	1	0	0	25	96	2	75
2017	Indeterminate (permanent)	52	13	5	2	1	0	26	88	5	3576
2017	Term	65	8	2	1	1	0	23	95	3	98
2017	Casual	68	1	1	1	0	1	28	97	2	85
2017	Student	75	3	0	0	1	0	21	99	1	104

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	59	23	9	2	2	0	5	87	4	3339
2018	Term	61	14	10	3	0	0	12	86	3	106
2018	Casual	78	11	0	4	0	0	7	96	4	77
2018	Student	78	9	5	1	1	0	5	92	3	77
2017	Indeterminate (permanent)	62	21	8	2	1	1	6	88	4	3558
2017	Term	69	14	6	2	0	0	8	91	3	98
2017	Casual	73	13	0	1	0	1	11	99	1	85
2017	Student	80	8	6	1	1	1	4	92	2	105

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	72	16	5	2	1	1	3	92	3	3351
2018	Term	23	13	21	13	30	0	1	36	43	106
2018	Casual	29	21	17	11	21	0	0	50	33	77
2018	Student	52	10	8	16	10	0	4	65	27	77
2017	Indeterminate (permanent)	71	17	5	2	1	0	4	91	3	3575
2017	Term	28	21	21	14	13	1	2	50	28	98
2017	Casual	34	11	16	18	13	0	7	49	33	86
2017	Student	58	10	15	6	5	2	5	73	11	105

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	47	32	13	4	2	0	3	81	6	3348
2018	Term	54	23	17	4	1	0	2	78	5	105
2018	Casual	59	22	12	7	0	0	0	81	7	77
2018	Student	52	26	13	5	3	0	1	79	8	77
2017	Indeterminate (permanent)	51	30	12	3	2	0	2	83	5	3576
2017	Term	61	24	9	3	0	0	3	87	3	98
2017	Casual	64	15	10	0	5	1	4	84	5	85
2017	Student	63	19	8	4	2	1	4	86	6	105

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	12	33	38	12	4	0	0	46	17	3366
2018	Term	15	41	34	7	3	0	0	56	10	106
2018	Casual	27	37	25	7	4	0	0	64	11	77
2018	Student	36	37	25	3	0	0	0	72	3	76
2017	Indeterminate (permanent)	11	32	39	13	5	0	0	43	18	3588
2017	Term	20	43	27	7	0	1	1	65	7	98
2017	Casual	23	37	33	3	1	0	2	62	5	87
2017	Student	29	47	20	4	0	0	1	76	4	105

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	9	19	39	23	10	0	0	33	28	3338
2018	Term	4	19	33	26	16	0	1	43	23	105
2018	Casual	1	9	31	38	21	0	0	59	10	77
2018	Student	3	9	30	34	25	0	0	58	12	77
2017	Indeterminate (permanent)	7	19	40	23	10	0	0	33	27	3577
2017	Term	2	8	39	29	22	0	0	51	10	96
2017	Casual	6	1	31	34	27	0	1	62	7	87
2017	Student	5	5	30	29	29	2	1	59	9	105

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	24	39	21	8	4	4	0	65	13	3353
2018	Term	28	39	18	8	2	4	0	70	11	104
2018	Casual	25	29	22	4	5	13	2	64	11	77
2018	Student	19	34	19	13	3	12	0	60	18	77
2017	Indeterminate (permanent)	16	34	23	11	8	8	0	55	21	3584
2017	Term	22	30	17	9	4	15	2	63	16	98
2017	Casual	17	16	18	12	5	29	3	48	25	87
2017	Student	18	28	13	16	8	16	1	55	28	105

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	22	37	20	12	7	2	0	60	19	3358
2018	Term	29	44	11	8	4	4	0	76	13	105
2018	Casual	30	42	12	5	4	6	0	78	9	77
2018	Student	38	32	17	4	1	8	0	76	6	77
2017	Indeterminate (permanent)	16	39	20	14	9	3	0	56	23	3578
2017	Term	29	41	13	8	3	5	0	74	12	98
2017	Casual	29	38	19	5	0	8	1	74	5	86
2017	Student	31	36	17	8	3	5	0	70	12	105

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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	28	26	20	11	11	2	1	29	71	3361
2018	Term	39	25	11	11	9	4	1	40	60	106
2018	Casual	46	12	17	12	4	5	4	50	50	77
2018	Student	38	22	22	6	5	5	1	40	60	77
2017	Indeterminate (permanent)	36	27	17	8	6	5	1	38	62	3588
2017	Term	28	20	18	17	10	6	1	30	70	98
2017	Casual	33	26	9	9	9	11	2	38	62	87
2017	Student	44	11	18	8	1	9	10	53	47	105

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	13	2345
2018	Term	38	61
2018	Casual	40	35
2018	Student	53	43
2017	Indeterminate (permanent)	10	2069
2017	Term	48	64
2017	Casual	48	46
2017	Student	54	41

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	32	2345
2018	Term	28	61
2018	Casual	30	35
2018	Student	37	43
2017	Indeterminate (permanent)	21	2069
2017	Term	37	64
2017	Casual	27	46
2017	Student	52	41

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	17	2345
2018	Term	17	61
2018	Casual	37	35
2018	Student	47	43
2017	Indeterminate (permanent)	8	2069
2017	Term	28	64
2017	Casual	31	46
2017	Student	27	41

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	62	2345
2018	Term	38	61
2018	Casual	18	35
2018	Student	7	43
2017	Indeterminate (permanent)	61	2069
2017	Term	33	64
2017	Casual	13	46
2017	Student	15	41

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	5	2345
2018	Term	1	61
2018	Casual	4	35
2018	Student	0	43
2017	Indeterminate (permanent)	5	2069
2017	Term	8	64
2017	Casual	0	46
2017	Student	0	41

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	31	2345
2018	Term	10	61
2018	Casual	28	35
2018	Student	9	43

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	27	2346
2018	Term	31	61
2018	Casual	29	35
2018	Student	12	43
2017	Indeterminate (permanent)	33	2069
2017	Term	19	64
2017	Casual	35	46
2017	Student	17	41

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	Indeterminate (permanent)	12	42	16	10	4	16	2206
2018	Term	9	49	13	16	5	8	59
2018	Casual	5	40	17	20	14	4	34
2018	Student	7	76	10	0	2	5	41
2017	Indeterminate (permanent)	17	52	16	6	2	7	2021
2017	Term	6	54	20	8	3	8	63
2017	Casual	7	65	14	2	5	7	43
2017	Student	5	67	17	3	3	5	40

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	25	75	2330
2018	Term	39	61	61
2018	Casual	42	58	34
2018	Student	64	36	42

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	7	16	18	18	31	2	8	25	55	2339
2018	Term	9	23	26	18	19	0	5	33	39	61
2018	Casual	13	22	22	25	5	6	7	40	34	34
2018	Student	29	29	12	14	14	0	2	59	29	42
2017	Indeterminate (permanent)	7	18	20	16	22	3	14	30	46	2084
2017	Term	26	21	15	9	12	4	12	56	26	64
2017	Casual	22	25	9	16	17	6	4	53	37	47
2017	Student	28	41	8	12	3	5	3	75	17	41

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	4	10	16	17	42	2	9	15	67	2335
2018	Term	6	18	20	15	35	1	5	25	54	60
2018	Casual	4	4	31	35	23	3	0	8	60	35
2018	Student	12	17	14	21	24	2	10	32	51	42
2017	Indeterminate (permanent)	3	11	17	16	34	4	16	17	62	2087
2017	Term	8	14	8	19	40	4	8	25	67	64
2017	Casual	11	14	17	24	19	6	8	29	50	47
2017	Student	10	29	12	10	26	8	5	45	41	41

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	42	15	14	10	11	1	7	62	22	3356
2018	Term	42	19	13	9	8	0	8	67	19	105
2018	Casual	42	19	2	10	8	2	17	75	23	77
2018	Student	45	17	9	3	5	6	14	79	10	77

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results for Transport Canada by Question 77. What is your current employee status?

Survey Themes

My Job

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 4. I have support at work to balance my work and personal life.

Question 5. I get a sense of satisfaction from my work.

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 14. Overall, I like my job.

Question 15. I can complete my assigned workload during my regular working hours.

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 25. My immediate supervisor seems to care about me as a person.

Question 26. I am satisfied with the quality of supervision I receive.

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 49g. From whom did you experience harassment on the job? Other

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment