2018 Public Service Employee Survey Results for Environment and Climate Change Canada by Question 82. What is your first official language?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 27 48 9 11 4 0 1 76 15 3006
2018 First official language - French 28 46 13 9 3 0 1 75 12 1389
2017 First official language - English 31 41 10 12 5 0 0 72 18 3145
2017 First official language - French 28 44 15 10 3 0 0 72 13 1424
2014 First official language - English 28 42 11 14 5 0 0 70 19 3144
2014 First official language - French 28 43 14 11 3 0 0 71 14 1484
2011 First official language - English 25 44 12 12 6 0 1 70 19 2946
2011 First official language - French 22 42 17 13 5 0 1 65 18 1424
2008 First official language - English 22 40 14 15 7 0 1 63 23 2777
2008 First official language - French 22 39 19 13 5 1 1 62 18 1291

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 46 40 7 5 2 0 0 86 7 2999
2018 First official language - French 37 45 10 7 2 0 0 82 9 1388
2017 First official language - English 50 37 6 5 2 0 0 87 7 3142
2017 First official language - French 37 45 10 5 3 0 0 83 8 1423
2014 First official language - English 46 38 7 5 2 0 0 85 8 3143
2014 First official language - French 34 46 12 7 2 0 0 80 8 1485
2011 First official language - English 48 36 7 5 3 0 0 84 9 2948
2011 First official language - French 38 41 10 7 3 0 0 80 10 1425
2008 First official language - English 44 41 8 5 2 0 0 85 7 2775
2008 First official language - French 37 42 12 6 3 0 0 79 9 1289

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 47 41 6 5 2 0 0 88 6 2980
2018 First official language - French 40 45 8 5 2 0 0 85 7 1378
2017 First official language - English 53 35 6 5 2 0 0 87 7 3139
2017 First official language - French 42 43 7 6 2 0 0 85 8 1421
2014 First official language - English 49 37 5 6 2 0 0 87 8 3144
2014 First official language - French 40 43 9 6 2 0 0 83 8 1485
2011 First official language - English 50 39 5 4 2 0 0 89 6 2947
2011 First official language - French 36 46 9 6 3 0 0 82 9 1424
2008 First official language - English 45 44 5 5 2 0 0 89 6 2777
2008 First official language - French 39 45 7 6 2 0 0 84 9 1293

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 44 35 10 7 4 0 0 79 11 3000
2018 First official language - French 42 35 13 5 3 0 1 79 8 1385
2017 First official language - English 46 33 9 8 4 0 0 79 12 3141
2017 First official language - French 40 37 12 6 4 1 1 78 9 1420
2014 First official language - English 41 33 10 10 6 1 0 74 15 3141
2014 First official language - French 37 35 16 7 4 0 1 72 11 1485
2011 First official language - English 37 38 10 9 5 0 0 76 14 2946
2011 First official language - French 31 40 14 8 4 1 2 73 13 1426

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 35 45 9 7 4 0 0 80 11 2988
2018 First official language - French 32 45 14 6 3 0 0 77 9 1384
2017 First official language - English 37 44 8 7 4 0 0 81 11 3146
2017 First official language - French 30 50 12 5 3 0 0 80 8 1423
2014 First official language - English 32 46 9 9 4 0 0 78 13 3144
2014 First official language - French 27 48 14 8 3 0 0 75 11 1484
2011 First official language - English 32 44 10 8 6 0 0 76 14 2947
2011 First official language - French 29 46 14 8 3 0 0 75 11 1427
2008 First official language - English 33 43 10 9 5 0 0 77 13 2763
2008 First official language - French 32 45 12 8 3 0 0 77 11 1292

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 27 38 15 12 7 0 0 65 19 2998
2018 First official language - French 29 38 19 9 5 0 0 67 14 1384
2017 First official language - English 28 37 14 13 8 0 0 66 21 3142
2017 First official language - French 26 42 16 10 5 1 0 68 16 1422
2014 First official language - English 23 38 15 15 8 0 0 61 24 3143
2014 First official language - French 23 40 19 12 6 0 0 63 18 1485
2011 First official language - English 20 38 16 15 10 0 0 58 26 2948
2011 First official language - French 20 37 20 15 7 0 0 57 23 1427

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 29 44 12 11 4 0 0 73 15 3001
2018 First official language - French 26 47 14 9 3 0 0 73 13 1385
2017 First official language - English 33 41 10 11 5 0 0 74 16 3144
2017 First official language - French 26 47 15 7 3 0 0 74 11 1421

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 45 41 7 4 2 0 0 87 6 2999
2018 First official language - French 37 45 11 5 1 0 0 82 6 1388
2017 First official language - English 44 39 8 6 3 0 0 82 9 3140
2017 First official language - French 34 47 11 5 2 0 0 82 7 1420
2014 First official language - English 40 40 9 7 3 0 0 80 10 3143
2014 First official language - French 31 46 14 5 2 1 0 78 8 1483
2011 First official language - English 35 43 10 7 4 1 0 79 10 2950
2011 First official language - French 27 48 15 7 3 1 0 75 10 1426
2008 First official language - English 37 40 10 7 5 1 0 78 12 2773
2008 First official language - French 31 45 12 8 3 1 0 77 11 1292

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 33 41 11 10 6 0 0 74 15 2994
2018 First official language - French 29 42 16 8 4 0 0 71 12 1388
2017 First official language - English 32 39 12 10 7 0 0 71 17 3139
2017 First official language - French 25 44 17 9 4 0 0 70 13 1418

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 51 37 8 3 2 0 0 87 5 2981
2018 First official language - French 43 41 11 3 1 0 0 84 4 1380
2017 First official language - English 56 34 6 3 1 0 0 90 4 3136
2017 First official language - French 41 44 11 3 1 0 0 85 4 1419
2014 First official language - English 60 29 7 3 1 0 0 89 4 3142
2014 First official language - French 47 40 9 3 1 0 0 87 4 1485
2011 First official language - English 57 32 6 3 2 0 0 89 5 2944
2011 First official language - French 44 41 11 3 1 0 0 85 4 1427

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 30 43 11 10 5 0 0 73 15 2989
2018 First official language - French 28 41 16 10 5 0 1 69 15 1383
2017 First official language - English 33 42 9 10 5 0 0 76 15 3132
2017 First official language - French 24 47 16 9 3 0 0 72 13 1420
2014 First official language - English 25 45 11 12 6 0 0 70 19 3143
2014 First official language - French 18 43 18 14 6 0 1 62 20 1485
2011 First official language - English 26 45 11 10 7 0 0 71 18 2945
2011 First official language - French 20 44 18 11 7 0 0 64 18 1424

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 36 37 12 10 5 0 0 73 15 2980
2018 First official language - French 32 37 18 9 4 0 0 70 12 1382
2017 First official language - English 37 36 12 10 5 0 0 73 15 3136
2017 First official language - French 31 39 17 9 4 0 0 71 13 1419
2014 First official language - English 34 35 14 11 7 0 0 68 18 3142
2014 First official language - French 26 41 16 11 5 0 0 68 16 1484

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 30 38 15 11 5 0 1 68 17 2988
2018 First official language - French 27 38 19 10 4 0 1 66 14 1380
2017 First official language - English 32 37 14 11 6 0 1 70 16 3134
2017 First official language - French 25 42 20 9 3 0 1 67 13 1419
2014 First official language - English 29 39 15 11 6 0 1 69 16 3140
2014 First official language - French 24 42 18 11 4 0 1 66 15 1484
2011 First official language - English 31 41 12 10 4 1 1 74 14 2944
2011 First official language - French 24 46 18 9 3 0 1 71 12 1425

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 42 40 10 5 2 0 0 82 8 2994
2018 First official language - French 36 44 13 4 2 0 0 81 6 1389
2017 First official language - English 44 40 8 6 2 0 0 83 8 3134
2017 First official language - French 35 46 12 4 3 0 0 81 7 1421
2014 First official language - English 42 40 10 6 2 0 0 82 8 3142
2014 First official language - French 32 49 13 5 2 0 0 80 7 1483
2011 First official language - English 40 43 9 6 3 0 0 82 9 2948
2011 First official language - French 35 47 11 4 2 0 0 82 7 1426
2008 First official language - English 41 42 8 6 2 0 0 84 9 2773
2008 First official language - French 36 47 10 5 2 0 0 83 7 1292

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 31 33 20 9 6 0 1 65 15 3004
2018 First official language - French 34 35 16 8 6 0 0 70 14 1387
2017 First official language - English 32 35 18 7 5 0 1 69 13 3145
2017 First official language - French 34 39 15 6 5 0 1 73 11 1425
2014 First official language - English 28 36 19 9 6 0 1 65 15 3143
2014 First official language - French 36 37 16 7 4 0 0 73 11 1484
2011 First official language - English 26 36 20 10 7 0 1 63 17 2949
2011 First official language - French 30 37 19 8 5 0 1 67 13 1427
2008 First official language - English 23 33 22 13 8 0 1 56 21 2773
2008 First official language - French 22 38 20 12 7 0 0 61 19 1292

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 8 24 39 21 7 1 1 28 33 3004
2018 First official language - French 9 27 38 18 6 1 1 24 37 1388
2017 First official language - English 9 19 41 20 8 1 2 29 30 3128
2017 First official language - French 8 29 36 16 7 1 3 25 38 1417
2014 First official language - English 8 25 40 18 7 1 1 25 34 3137
2014 First official language - French 9 31 37 16 4 1 2 21 41 1482
2011 First official language - English 13 28 37 15 4 1 2 20 42 2938
2011 First official language - French 12 35 33 13 4 1 2 18 49 1426
2008 First official language - English 13 30 38 14 4 1 1 18 44 2764
2008 First official language - French 13 40 31 10 3 1 1 14 55 1290

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 8 18 31 26 13 2 1 41 27 2989
2018 First official language - French 9 21 32 23 9 4 2 34 32 1384
2017 First official language - English 10 17 30 24 14 2 3 40 28 3122
2017 First official language - French 9 21 30 21 10 4 4 35 32 1418
2014 First official language - English 10 20 33 22 10 2 2 34 32 3134
2014 First official language - French 10 25 30 21 8 4 3 31 37 1482
2011 First official language - English 20 25 30 16 6 1 2 22 46 2940
2011 First official language - French 19 32 26 12 5 3 2 18 54 1424
2008 First official language - English 21 27 28 15 6 1 2 22 50 2771
2008 First official language - French 23 33 26 9 4 3 2 13 59 1288

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 21 28 28 15 6 2 1 22 49 3000
2018 First official language - French 22 30 27 12 5 2 2 17 55 1386
2017 First official language - English 21 25 29 13 7 1 3 20 49 3127
2017 First official language - French 21 31 29 9 5 1 4 15 55 1422
2014 First official language - English 29 26 26 11 5 2 2 17 57 3137
2014 First official language - French 29 31 26 7 3 2 2 10 63 1484
2011 First official language - English 28 28 26 10 5 1 2 16 57 2937
2011 First official language - French 27 35 23 7 3 2 3 10 65 1425
2008 First official language - English 33 27 23 10 4 1 2 14 62 2768
2008 First official language - French 33 32 20 7 4 2 2 11 68 1288

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 8 16 34 29 12 1 1 41 24 2986
2018 First official language - French 11 23 32 23 7 1 2 31 35 1387
2017 First official language - English 7 15 32 27 16 1 2 44 23 3114
2017 First official language - French 10 22 36 19 8 1 3 28 34 1417
2014 First official language - English 8 18 34 27 11 1 2 39 26 3124
2014 First official language - French 10 26 36 20 6 1 2 27 36 1477
2011 First official language - English 8 18 34 28 9 0 2 38 27 2936
2011 First official language - French 16 30 33 13 4 1 2 18 48 1423
2008 First official language - English 9 18 35 25 10 1 2 36 28 2764
2008 First official language - French 19 31 28 14 4 1 2 19 52 1290

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 18 24 28 17 9 2 1 27 44 3000
2018 First official language - French 15 27 27 18 8 1 3 27 44 1387
2017 First official language - English 19 23 28 15 10 2 3 26 44 3129
2017 First official language - French 16 27 28 15 8 2 5 24 46 1418
2014 First official language - English 21 26 27 14 8 2 2 23 49 3133
2014 First official language - French 19 32 26 12 7 2 4 19 54 1481
2011 First official language - English 27 28 27 11 5 1 2 16 56 2942
2011 First official language - French 22 31 27 11 5 1 4 17 55 1425
2008 First official language - English 23 25 28 14 6 1 2 21 50 2766
2008 First official language - French 19 31 26 14 5 1 3 21 52 1287

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 9 16 30 26 14 3 2 42 27 2984
2018 First official language - French 13 25 28 20 9 3 2 31 40 1381
2017 First official language - English 10 15 27 23 17 3 5 43 27 3123
2017 First official language - French 13 20 28 21 10 4 4 33 36 1421
2014 First official language - English 8 14 28 29 14 3 4 46 24 3134
2014 First official language - French 7 19 31 25 11 3 4 39 27 1482
2011 First official language - English 10 16 29 24 13 2 6 40 28 2939
2011 First official language - French 10 23 25 24 10 3 4 37 36 1420
2008 First official language - English 15 21 28 20 10 3 4 32 38 2770
2008 First official language - French 17 29 26 14 6 3 4 22 50 1289

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 20 26 29 13 8 3 1 22 48 2997
2018 First official language - French 15 28 33 13 7 2 2 22 44 1387
2017 First official language - English 22 25 28 12 8 2 4 21 49 3133
2017 First official language - French 15 24 34 14 6 3 4 21 42 1416
2014 First official language - English 24 26 28 12 6 2 2 19 52 3138
2014 First official language - French 14 26 36 13 6 3 3 20 42 1481
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 24 34 17 9 6 6 4 65 17 2991
2018 First official language - French 23 35 18 7 5 7 6 66 14 1390
2017 First official language - English 31 30 13 9 7 6 5 68 17 3142
2017 First official language - French 22 36 17 9 5 6 6 66 15 1423
2014 First official language - English 34 31 13 9 6 5 4 70 16 3140
2014 First official language - French 23 35 16 8 6 6 6 66 16 1485

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 42 31 9 11 5 1 0 74 16 2982
2018 First official language - French 46 35 9 6 3 0 0 82 9 1389
2017 First official language - English 46 28 9 10 7 1 0 74 17 3144
2017 First official language - French 45 38 9 6 3 0 0 83 8 1421
2014 First official language - English 46 29 8 10 6 1 0 76 16 3144
2014 First official language - French 43 37 10 5 3 1 0 82 8 1484

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 12 22 19 15 10 18 3 43 32 2988
2018 First official language - French 11 25 20 13 7 18 5 48 26 1386
2017 First official language - English 13 21 16 16 11 20 4 44 35 3140
2017 First official language - French 9 24 22 13 7 19 6 44 27 1423
2014 First official language - English 12 23 17 16 12 17 4 44 35 3140
2014 First official language - French 9 23 20 14 9 19 6 43 31 1485

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 51 34 7 5 3 0 0 85 8 2990
2018 First official language - French 50 40 6 3 1 0 0 90 4 1392
2017 First official language - English 51 32 7 6 3 0 0 84 9 3142
2017 First official language - French 47 41 6 4 2 0 0 88 5 1423
2014 First official language - English 50 34 7 6 2 0 0 85 8 3140
2014 First official language - French 42 45 8 3 1 0 0 88 4 1484

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 43 40 9 4 2 1 0 85 6 2996
2018 First official language - French 40 42 12 4 2 1 0 82 5 1388
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 40 36 11 7 5 1 0 77 12 2984
2018 First official language - French 36 39 12 9 3 0 0 76 12 1389
2017 First official language - English 42 35 10 8 5 0 0 77 13 3142
2017 First official language - French 35 41 11 8 3 1 1 77 11 1425
2014 First official language - English 39 36 10 8 5 1 0 76 14 3143
2014 First official language - French 33 39 13 9 4 1 1 73 13 1484
2011 First official language - English 33 38 11 11 7 0 0 71 17 2944
2011 First official language - French 32 39 16 9 4 0 0 71 13 1425
2008 First official language - English 27 37 12 13 10 0 1 65 23 2775
2008 First official language - French 27 37 16 11 8 1 0 65 19 1290

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 50 29 9 6 4 1 1 80 10 2978
2018 First official language - French 43 35 12 5 2 2 1 80 8 1389
2017 First official language - English 49 30 8 6 4 2 0 81 11 3142
2017 First official language - French 41 40 10 5 2 2 0 83 7 1424
2014 First official language - English 48 30 10 6 4 1 1 79 10 3142
2014 First official language - French 37 38 13 6 3 2 0 77 10 1482
2011 First official language - English 41 33 11 8 5 2 1 76 13 2945
2011 First official language - French 33 38 16 7 3 2 0 73 10 1427
2008 First official language - English 39 32 11 9 6 2 1 73 16 2770
2008 First official language - French 34 36 15 8 5 2 0 71 13 1290

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 42 33 10 8 5 1 0 76 13 2968
2018 First official language - French 41 38 10 7 3 0 0 79 10 1389
2017 First official language - English 44 33 8 8 5 1 0 78 13 3141
2017 First official language - French 42 39 9 6 3 1 0 82 8 1423
2014 First official language - English 42 34 10 9 5 1 0 77 14 3144
2014 First official language - French 38 38 12 7 4 1 0 76 11 1484
2011 First official language - English 37 35 10 11 6 0 0 72 18 2944
2011 First official language - French 33 41 13 10 4 0 0 74 13 1427
2008 First official language - English 33 34 10 12 9 1 0 68 21 2774
2008 First official language - French 30 39 13 10 6 0 0 70 17 1290

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 59 24 8 4 4 1 0 84 7 2973
2018 First official language - French 54 30 8 4 3 1 0 85 7 1389
2017 First official language - English 61 22 8 4 4 1 0 84 8 3141
2017 First official language - French 55 29 9 3 3 1 0 85 6 1424

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 50 28 10 7 5 0 0 78 12 2980
2018 First official language - French 45 33 11 6 4 0 0 78 10 1390
2017 First official language - English 54 25 8 7 5 0 0 80 12 3138
2017 First official language - French 49 33 10 5 3 0 0 82 8 1419
2014 First official language - English 50 29 10 7 4 0 0 79 11 3142
2014 First official language - French 43 33 12 7 4 0 0 77 11 1484
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 18 31 21 9 6 5 10 58 17 872
2018 First official language - French 18 34 17 9 3 5 15 65 15 417
2017 First official language - English 20 33 17 11 5 5 9 62 18 932
2017 First official language - French 16 34 19 10 4 6 12 60 17 414
2014 First official language - English 23 31 16 10 5 5 10 64 17 906
2014 First official language - French 17 34 18 9 5 6 12 62 17 422

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 30 31 16 9 5 9 0 68 15 3002
2018 First official language - French 21 39 19 7 4 10 0 66 12 1392
2017 First official language - English 31 31 14 8 6 9 1 68 16 3143
2017 First official language - French 21 40 18 8 4 9 0 67 13 1424
2014 First official language - English 29 32 14 9 6 10 0 68 16 3141
2014 First official language - French 18 37 20 8 5 12 0 63 14 1484
2011 First official language - English 21 30 19 12 9 9 0 56 23 2940
2011 First official language - French 14 33 23 11 8 10 1 53 21 1425

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 24 34 17 14 8 3 0 59 24 2995
2018 First official language - French 20 34 23 13 7 3 0 56 20 1390
2017 First official language - English 24 33 16 14 9 4 0 59 24 3140
2017 First official language - French 17 35 25 12 7 3 1 54 20 1424
2014 First official language - English 21 33 18 15 10 3 0 56 26 3141
2014 First official language - French 14 34 25 15 8 4 0 50 24 1484
2011 First official language - English 14 27 20 19 17 2 0 42 37 2943
2011 First official language - French 10 25 27 19 14 4 0 37 34 1425
2008 First official language - English 15 27 18 19 18 3 0 44 38 2778
2008 First official language - French 14 27 26 16 13 4 0 43 30 1293

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 15 28 20 20 12 5 0 46 33 2996
2018 First official language - French 14 30 25 17 8 7 0 47 26 1385
2017 First official language - English 15 28 18 18 13 6 0 47 34 3140
2017 First official language - French 11 31 27 14 8 7 0 46 24 1420
2014 First official language - English 12 28 20 20 14 6 0 43 36 3139
2014 First official language - French 10 26 30 17 10 7 0 39 29 1485
2011 First official language - English 7 24 18 27 19 5 0 33 48 2938
2011 First official language - French 5 25 29 23 11 8 0 32 36 1424
2008 First official language - English 6 22 16 26 24 5 0 30 53 2772
2008 First official language - French 7 23 27 22 13 7 1 32 38 1290

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 13 29 18 23 13 4 0 44 37 2997
2018 First official language - French 14 35 23 17 8 3 0 50 26 1392
2017 First official language - English 15 29 16 21 13 5 0 47 36 3141
2017 First official language - French 14 38 24 12 8 3 0 53 21 1417
2014 First official language - English 12 32 18 21 13 4 0 46 35 3139
2014 First official language - French 12 35 24 16 9 3 0 49 27 1482
2011 First official language - English 8 27 16 25 20 3 0 37 47 2937
2011 First official language - French 7 32 25 21 11 3 0 41 33 1423
2008 First official language - English 10 29 16 25 17 3 0 41 43 2775
2008 First official language - French 10 34 25 19 10 2 1 44 30 1292
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 21 43 18 12 4 2 0 65 16 3000
2018 First official language - French 17 45 23 10 3 1 0 63 13 1394
2017 First official language - English 22 42 17 12 5 1 0 65 18 3135
2017 First official language - French 17 45 22 10 3 2 0 64 13 1422
2014 First official language - English 19 41 19 14 6 2 0 61 20 3142
2014 First official language - French 16 43 22 11 5 2 0 61 17 1483
2011 First official language - English 13 38 19 17 11 2 0 52 29 2947
2011 First official language - French 12 36 24 18 8 2 0 49 27 1425

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 32 42 12 8 3 2 1 76 11 2997
2018 First official language - French 29 44 13 8 3 2 1 75 11 1385
2017 First official language - English 37 39 10 7 4 3 1 78 11 3136
2017 First official language - French 30 43 14 8 3 2 1 75 11 1419
2014 First official language - English 43 38 9 5 2 3 1 83 8 3140
2014 First official language - French 32 47 11 6 2 2 0 81 8 1482
2011 First official language - English 32 38 12 7 5 4 2 74 13 2944
2011 First official language - French 28 43 11 10 4 4 1 74 14 1424
2008 First official language - English 28 35 14 11 7 4 1 67 19 2775
2008 First official language - French 25 40 14 12 5 3 1 67 18 1290

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 32 41 17 6 3 2 0 74 8 2992
2018 First official language - French 26 45 21 5 2 1 0 72 7 1379

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 20 29 18 13 10 8 2 54 26 2996
2018 First official language - French 18 28 21 13 8 10 3 52 23 1389
2017 First official language - English 21 26 15 13 12 10 3 54 29 3138
2017 First official language - French 14 28 18 14 9 12 4 50 28 1419
2014 First official language - English 18 26 17 15 12 10 2 50 31 3141
2014 First official language - French 12 25 19 16 12 13 3 44 33 1485
2011 First official language - English 14 23 17 18 15 11 2 43 38 2942
2011 First official language - French 9 22 19 16 12 17 5 40 36 1422

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 21 34 17 16 10 2 0 56 27 2992
2018 First official language - French 19 39 22 12 5 2 0 60 17 1390
2017 First official language - English 22 35 14 16 10 3 1 59 27 3138
2017 First official language - French 20 42 19 10 4 3 0 65 15 1422
2014 First official language - English 20 33 16 17 11 2 1 55 29 3140
2014 First official language - French 20 39 20 13 5 3 0 61 19 1485
2011 First official language - English 16 35 17 17 13 1 0 52 31 2946
2011 First official language - French 16 34 23 17 8 2 1 52 25 1424
2008 First official language - English 14 33 17 18 16 2 0 48 35 2777
2008 First official language - French 14 35 25 16 7 3 1 51 24 1292

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 20 30 15 16 15 2 2 52 33 3001
2018 First official language - French 19 33 18 13 12 2 2 54 27 1391
2017 First official language - English 19 25 14 18 19 3 3 47 38 3138
2017 First official language - French 16 35 17 14 13 3 3 54 28 1420
2014 First official language - English 16 27 14 18 20 2 2 45 41 3142
2014 First official language - French 14 31 17 16 15 4 2 48 34 1484
2011 First official language - English 13 25 15 21 23 2 1 39 46 2947
2011 First official language - French 10 27 20 23 17 2 2 38 41 1424
2008 First official language - English 15 31 12 18 21 2 2 48 40 2772
2008 First official language - French 15 36 16 16 13 1 2 54 30 1290

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 20 41 20 10 5 3 0 63 16 2994
2018 First official language - French 19 38 26 10 3 4 0 60 14 1390
2017 First official language - English 20 40 19 12 5 3 1 63 17 3139
2017 First official language - French 15 42 24 10 4 5 0 60 15 1421

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 39 35 14 4 2 6 0 78 7 2988
2018 First official language - French 36 42 14 3 1 5 0 81 4 1391
2017 First official language - English 36 35 14 5 3 6 1 77 8 3137
2017 First official language - French 29 43 17 4 1 6 1 77 6 1424
2014 First official language - English 42 32 13 3 2 6 0 80 6 3140
2014 First official language - French 30 43 15 2 1 7 1 79 4 1483

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 41 39 11 5 2 2 0 81 7 2988
2018 First official language - French 37 45 11 3 1 2 0 84 4 1389
2017 First official language - English 39 40 11 5 2 2 0 81 8 3137
2017 First official language - French 31 48 13 4 1 3 0 82 5 1421
2014 First official language - English 40 38 11 5 2 3 0 81 8 3141
2014 First official language - French 31 46 13 3 1 5 0 81 5 1483
2011 First official language - English 27 41 16 8 4 4 0 71 12 2939
2011 First official language - French 18 45 20 7 3 6 0 68 11 1423

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 48 37 9 4 2 0 0 85 6 2989
2018 First official language - French 45 43 8 3 1 0 0 88 4 1389
2017 First official language - English 46 36 9 5 3 0 0 83 8 3138
2017 First official language - French 39 46 9 4 2 0 0 85 6 1425
2014 First official language - English 47 36 10 5 3 1 0 83 7 3138
2014 First official language - French 38 45 11 4 2 0 0 84 6 1483
2011 First official language - English 32 40 14 8 5 1 0 73 13 2940
2011 First official language - French 24 46 18 7 3 0 0 71 11 1424
2008 First official language - English 30 38 15 10 5 0 0 69 16 2775
2008 First official language - French 26 43 17 8 4 1 0 70 13 1292

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 38 35 16 7 4 1 0 73 11 2988
2018 First official language - French 36 38 17 6 2 0 0 74 9 1391
2017 First official language - English 36 35 15 8 4 1 0 72 13 3139
2017 First official language - French 30 41 16 7 4 1 0 72 11 1422
2014 First official language - English 29 37 16 12 5 1 0 66 18 3143
2014 First official language - French 24 40 21 10 4 1 0 64 14 1485
2011 First official language - English 21 33 20 15 10 1 0 55 25 2942
2011 First official language - French 15 33 26 16 9 1 0 48 25 1423

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 35 38 15 8 4 1 0 74 12 2979
2018 First official language - French 34 41 16 7 2 0 0 75 9 1384
2017 First official language - English 34 38 14 10 5 0 0 72 14 3132
2017 First official language - French 28 44 16 8 3 1 0 73 11 1422
2014 First official language - English 28 37 16 14 5 0 0 65 19 3142
2014 First official language - French 22 42 22 10 4 0 0 64 15 1483
2011 First official language - English 20 36 17 17 10 1 0 56 27 2942
2011 First official language - French 14 35 26 17 8 0 0 49 25 1420
2008 First official language - English 19 39 16 17 9 0 0 58 26 2776
2008 First official language - French 17 39 21 15 7 0 0 56 22 1292

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 34 28 18 10 5 3 1 65 16 2993
2018 First official language - French 32 31 20 8 4 3 1 65 13 1390
2017 First official language - English 34 26 18 10 6 4 1 64 17 3135
2017 First official language - French 31 32 18 8 5 5 1 67 15 1421
2014 First official language - English 31 28 18 12 7 4 1 61 20 3141
2014 First official language - French 25 30 22 11 6 5 1 59 18 1485
2011 First official language - English 30 27 17 13 8 5 1 60 22 2944
2011 First official language - French 21 28 21 13 10 6 1 52 25 1422
2008 First official language - English 23 31 18 14 8 5 1 58 23 2774
2008 First official language - French 22 32 19 13 9 5 1 57 23 1290
Top of Page

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 First official language - English 26 40 34 3007
2018 First official language - French 29 41 30 1394
2017 First official language - English 26 39 35 3142
2017 First official language - French 27 43 30 1423
2014 First official language - English 25 40 34 3142
2014 First official language - French 27 44 30 1484
2011 First official language - English 24 42 34 2944
2011 First official language - French 28 44 28 1427

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 First official language - English 15 29 24 5 21 6 824
2018 First official language - French 15 38 29 4 9 6 420
2017 First official language - English 16 23 27 7 22 5 821
2017 First official language - French 16 32 32 5 11 3 384
2014 First official language - English 15 27 29 13 9999 17 829
2014 First official language - French 12 33 36 5 9999 14 403
2011 First official language - English 17 22 36 11 9999 14 737
2011 First official language - French 15 25 45 6 9999 10 406
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 First official language - English 11 89 2996
2018 First official language - French 10 90 1389

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 First official language - English 45 325
2018 First official language - French 49 139

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 First official language - English 63 325
2018 First official language - French 64 139

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 First official language - English 11 325
2018 First official language - French 7 139

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 First official language - English 4 325
2018 First official language - French 4 139

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 First official language - English 4 325
2018 First official language - French 3 139

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 First official language - English 42 326
2018 First official language - French 34 138

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 First official language - English 45 326
2018 First official language - French 45 138

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 First official language - English 49 326
2018 First official language - French 41 138

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 First official language - English 38 326
2018 First official language - French 38 138

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 First official language - English 38 326
2018 First official language - French 31 138

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 First official language - English 51 326
2018 First official language - French 59 138

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 First official language - English 33 326
2018 First official language - French 32 138

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 First official language - English 11 326
2018 First official language - French 17 138

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 First official language - English 42 326
2018 First official language - French 40 138

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 First official language - English 24 326
2018 First official language - French 21 138

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 16 326
2018 First official language - French 9 138

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 56 326
2018 First official language - French 49 139

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 30 326
2018 First official language - French 25 139

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 11 326
2018 First official language - French 12 139

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 First official language - English 22 326
2018 First official language - French 12 139

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 10 326
2018 First official language - French 13 139

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 7 326
2018 First official language - French 6 139

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 11 326
2018 First official language - French 14 139

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 11 326
2018 First official language - French 12 139

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 26 326
2018 First official language - French 26 139

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 7 304
2018 First official language - French 13 131

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 25 304
2018 First official language - French 16 131

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 7 304
2018 First official language - French 12 131

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 6 304
2018 First official language - French 12 131

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 11 304
2018 First official language - French 9 131

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 9 304
2018 First official language - French 8 131

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 10 304
2018 First official language - French 19 131

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 9 304
2018 First official language - French 9 131

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 8 304
2018 First official language - French 8 131

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 First official language - English 33 304
2018 First official language - French 21 131

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 8 304
2018 First official language - French 9 131

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 First official language - English 47 304
2018 First official language - French 45 131

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 59 304
2018 First official language - French 43 131

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 14 304
2018 First official language - French 12 131

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 14 17 20 6 4 31 6 50 17 2991
2018 First official language - French 14 17 19 5 4 33 8 53 15 1388
2017 First official language - English 16 16 18 6 5 30 9 52 18 3141
2017 First official language - French 11 21 18 4 4 32 10 54 15 1423
2014 First official language - English 14 17 18 6 4 33 8 52 18 3142
2014 First official language - French 8 18 17 5 4 38 10 50 17 1485

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 29 34 18 5 3 9 1 70 10 2997
2018 First official language - French 25 38 19 4 2 10 1 71 7 1386
2017 First official language - English 30 32 17 6 4 10 2 70 10 3140
2017 First official language - French 20 41 17 4 3 13 1 71 9 1422
2014 First official language - English 26 30 18 6 4 14 1 67 11 3142
2014 First official language - French 17 37 20 4 3 19 1 67 9 1483
2011 First official language - English 28 36 18 6 4 7 0 70 11 2936
2011 First official language - French 19 44 19 6 3 9 1 69 10 1423
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 First official language - English 5 95 2997
2018 First official language - French 5 95 1389

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 First official language - English 37 161
2018 First official language - French 31 70

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 First official language - English 81 161
2018 First official language - French 86 70

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 First official language - English 5 161
2018 First official language - French 0 70

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 First official language - English 0 161
2018 First official language - French 0 70

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 First official language - English 21 161
2018 First official language - French 10 71

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 First official language - English 20 161
2018 First official language - French 18 71

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 First official language - English 11 161
2018 First official language - French 10 71

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 First official language - English 31 161
2018 First official language - French 24 71

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 First official language - English 32 161
2018 First official language - French 21 71

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 First official language - English 16 161
2018 First official language - French 21 71

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 First official language - English 0 161
2018 First official language - French 0 71

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 First official language - English 14 161
2018 First official language - French 9 71

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 16 161
2018 First official language - French 28 71

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 36 161
2018 First official language - French 25 71

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 19 161
2018 First official language - French 13 71

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 First official language - English 20 161
2018 First official language - French 8 71

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 42 161
2018 First official language - French 61 71

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 24 153
2018 First official language - French 16 69

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 6 153
2018 First official language - French 0 69

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 9 153
2018 First official language - French 9 69

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 6 153
2018 First official language - French 20 69

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 11 153
2018 First official language - French 11 69

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 First official language - English 31 153
2018 First official language - French 18 69

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 11 153
2018 First official language - French 11 69

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 First official language - English 43 153
2018 First official language - French 42 69

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 67 153
2018 First official language - French 58 69

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 10 153
2018 First official language - French 11 69

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 16 15 22 3 2 36 7 53 8 2994
2018 First official language - French 14 18 20 3 2 36 7 57 8 1389
2017 First official language - English 16 14 19 3 2 38 9 55 9 3140
2017 First official language - French 11 20 17 2 2 38 10 59 8 1419
2014 First official language - English 15 14 19 2 2 40 8 56 8 3142
2014 First official language - French 9 16 16 3 2 44 10 54 10 1485

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 30 33 19 3 2 11 1 72 6 2991
2018 First official language - French 25 37 18 3 2 14 1 73 6 1388
2017 First official language - English 32 31 17 3 2 14 2 74 6 3140
2017 First official language - French 21 39 18 2 2 16 2 73 5 1421
2014 First official language - English 29 29 17 3 2 18 1 72 7 3141
2014 First official language - French 18 35 16 3 2 25 2 72 6 1485
2011 First official language - English 33 37 15 4 2 10 0 77 6 2947
2011 First official language - French 22 44 16 3 2 13 0 76 6 1426
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 16 25 24 14 20 0 1 41 35 3002
2018 First official language - French 15 24 24 16 19 0 2 40 36 1391
2017 First official language - English 17 26 20 16 21 0 1 43 37 3137
2017 First official language - French 11 20 22 17 27 0 3 32 45 1423

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 13 27 30 18 11 0 0 40 30 2991
2018 First official language - French 12 25 31 20 11 0 1 38 32 1388
2017 First official language - English 15 30 28 17 10 0 1 45 27 3136
2017 First official language - French 12 23 33 17 14 0 1 35 32 1421

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 20 34 24 13 8 0 1 55 21 2985
2018 First official language - French 15 29 28 16 10 0 1 45 27 1387
2017 First official language - English 25 34 21 11 7 0 2 61 18 3135
2017 First official language - French 14 30 26 17 12 0 1 44 29 1421

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 15 23 25 19 16 0 1 39 35 2980
2018 First official language - French 14 24 28 18 14 0 1 39 32 1389
2017 First official language - English 17 24 24 18 16 1 2 42 34 3142
2017 First official language - French 15 23 26 20 15 0 2 38 35 1422

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 38 29 16 8 5 0 3 70 13 2989
2018 First official language - French 38 27 15 9 5 0 6 69 15 1387
2017 First official language - English 38 30 14 7 4 0 6 74 11 3139
2017 First official language - French 33 29 16 6 5 1 10 69 13 1420

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 24 30 24 13 9 0 0 54 22 3000
2018 First official language - French 26 31 23 11 8 0 1 58 19 1390
2017 First official language - English 25 33 23 12 7 0 0 58 19 3125
2017 First official language - French 26 33 23 10 7 0 1 60 17 1423

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 20 37 26 10 6 0 0 58 16 2991
2018 First official language - French 25 33 25 10 5 1 1 59 15 1375
2017 First official language - English 25 32 24 11 6 0 1 58 17 3125
2017 First official language - French 24 34 24 11 4 1 2 59 15 1418

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 18 35 26 14 7 1 0 53 21 2984
2018 First official language - French 18 35 25 14 7 0 1 54 20 1381
2017 First official language - English 21 35 23 13 6 0 1 57 20 3127
2017 First official language - French 20 32 26 12 7 1 2 53 20 1419

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 22 34 24 13 7 0 0 57 19 2989
2018 First official language - French 24 31 24 13 6 0 1 56 19 1378
2017 First official language - English 26 33 22 11 7 0 1 60 18 3130
2017 First official language - French 24 33 23 13 5 0 2 59 18 1422

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 25 34 24 10 6 0 1 60 16 2977
2018 First official language - French 25 32 25 10 6 0 1 58 17 1370
2017 First official language - English 27 35 21 10 5 1 1 63 15 3126
2017 First official language - French 25 34 22 10 5 1 2 61 16 1421

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 49 28 13 5 3 0 1 79 8 2977
2018 First official language - French 52 25 12 4 3 0 3 80 7 1378
2017 First official language - English 55 26 11 4 2 0 1 83 6 3138
2017 First official language - French 55 24 12 4 2 0 3 82 6 1421

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 72 15 5 2 2 1 4 92 3 2985
2018 First official language - French 68 15 6 2 1 1 7 90 4 1376

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 75 12 4 2 3 1 3 90 6 2984
2018 First official language - French 71 12 5 3 3 1 5 89 6 1379
2017 First official language - English 76 12 4 3 2 1 2 90 5 3138
2017 First official language - French 72 13 5 4 2 0 5 89 6 1423

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 55 29 10 3 2 0 1 84 5 2999
2018 First official language - French 56 24 10 5 2 0 2 82 7 1391
2017 First official language - English 57 28 9 3 1 0 1 87 4 3131
2017 First official language - French 52 27 10 3 3 0 4 83 6 1421

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 53 23 12 5 5 0 1 77 10 2993
2018 First official language - French 56 20 11 6 5 0 3 78 11 1387
2017 First official language - English 58 21 10 6 4 0 1 81 10 3136
2017 First official language - French 58 19 9 5 4 0 4 81 10 1423

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 52 14 6 2 1 0 24 88 4 2988
2018 First official language - French 56 13 6 2 1 0 21 88 4 1385
2017 First official language - English 56 14 5 2 1 0 23 90 4 3131
2017 First official language - French 55 13 5 2 1 0 24 90 4 1419

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 64 21 7 2 1 0 4 90 3 2985
2018 First official language - French 70 17 5 1 1 0 5 92 3 1379
2017 First official language - English 67 19 5 2 1 1 6 92 2 3119
2017 First official language - French 67 17 5 2 1 0 8 91 3 1414

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 68 16 6 4 3 1 2 87 7 2993
2018 First official language - French 72 13 5 3 3 0 5 89 6 1389
2017 First official language - English 65 17 7 4 4 1 3 85 8 3140
2017 First official language - French 69 13 5 4 3 1 6 88 7 1421

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 44 32 17 4 2 0 2 77 6 2997
2018 First official language - French 48 27 16 4 3 0 2 77 7 1387
2017 First official language - English 48 32 12 4 2 0 2 81 6 3132
2017 First official language - French 48 29 14 4 2 0 3 80 6 1421

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 10 34 37 14 5 0 0 44 19 2996
2018 First official language - French 10 31 40 15 4 0 0 41 19 1390
2017 First official language - English 9 34 38 13 6 0 0 43 18 3141
2017 First official language - French 8 28 44 15 5 0 0 36 20 1422

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 9 21 39 23 8 0 0 32 29 2977
2018 First official language - French 6 20 39 25 10 0 0 35 26 1385
2017 First official language - English 7 20 41 24 8 0 0 32 27 3137
2017 First official language - French 6 18 41 23 12 0 0 35 24 1419

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 32 44 13 6 2 3 0 78 9 3002
2018 First official language - French 29 46 17 5 2 2 0 76 7 1389
2017 First official language - English 23 44 15 8 5 4 0 70 14 3141
2017 First official language - French 19 43 22 8 3 5 0 65 12 1423

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 26 37 17 12 6 2 0 64 18 3002
2018 First official language - French 22 40 20 12 4 1 0 64 17 1388
2017 First official language - English 20 39 16 14 8 2 0 61 22 3138
2017 First official language - French 15 45 19 12 7 2 0 62 19 1423
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 21 27 23 13 13 2 1 21 79 3002
2018 First official language - French 23 25 23 14 12 1 1 23 77 1393
2017 First official language - English 22 25 21 13 14 5 1 23 77 3145
2017 First official language - French 22 23 22 15 15 3 1 23 77 1423

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 20 2272
2018 First official language - French 16 1040
2017 First official language - English 20 2277
2017 First official language - French 17 1061

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 38 2272
2018 First official language - French 37 1040
2017 First official language - English 38 2277
2017 First official language - French 39 1061

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 27 2272
2018 First official language - French 24 1040
2017 First official language - English 17 2277
2017 First official language - French 19 1061

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 42 2272
2018 First official language - French 46 1040
2017 First official language - English 50 2277
2017 First official language - French 54 1061

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 First official language - English 7 2272
2018 First official language - French 10 1040
2017 First official language - English 8 2277
2017 First official language - French 11 1061

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 39 2272
2018 First official language - French 38 1040

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 34 2272
2018 First official language - French 38 1040
2017 First official language - English 42 2277
2017 First official language - French 41 1061

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 First official language - English 3 36 19 13 6 23 2205
2018 First official language - French 3 37 24 12 4 20 1012
2017 First official language - English 5 41 21 11 5 18 2243
2017 First official language - French 5 40 21 11 5 18 1033

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 First official language - English 29 71 2260
2018 First official language - French 30 70 1032

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 9 21 17 23 25 1 4 31 51 2269
2018 First official language - French 9 21 19 21 22 2 8 32 47 1036
2017 First official language - English 9 22 15 20 26 2 5 34 50 2290
2017 First official language - French 6 18 17 20 25 2 11 28 52 1068

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 3 10 15 21 47 2 4 13 71 2268
2018 First official language - French 3 10 16 21 44 1 5 13 70 1037
2017 First official language - English 2 8 11 17 54 3 6 10 78 2289
2017 First official language - French 2 5 10 19 54 3 8 7 81 1067

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 41 20 12 8 9 1 9 68 19 2993
2018 First official language - French 34 17 15 12 10 1 10 58 25 1391
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