2018 Public Service Employee Survey Results for Environment and Climate Change Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - EG

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 24 50 6 15 6 0 0 74 20 445
2018 EG-03 32 43 6 15 4 0 0 75 19 81
2018 EG-04 27 52 2 14 5 0 0 79 19 110
2018 EG-05 23 55 5 11 5 0 1 78 17 149
2018 EG-06 16 43 10 20 10 0 0 59 30 69
2018 EG-07 20 40 15 20 5 0 0 60 25 20
2017 EG 27 42 11 13 7 0 0 69 20 499
2017 EG-03 34 42 10 10 5 0 0 76 14 84
2017 EG-04 31 44 10 14 2 0 0 74 16 128
2017 EG-05 26 44 10 10 9 0 0 71 19 173
2017 EG-06 19 34 19 14 14 0 0 53 28 79
2017 EG-07 14 45 5 27 9 0 0 59 36 22
2014 EG 28 43 12 12 5 0 0 71 17 523
2014 EG-02 36 35 14 10 5 0 0 70 15 20
2014 EG-03 41 40 9 4 5 0 0 82 10 92
2014 EG-04 36 33 12 13 5 0 0 69 18 130
2014 EG-05 19 50 10 16 5 0 0 69 21 160
2014 EG-06 21 51 13 9 6 0 0 72 14 90
2014 EG-07 17 43 22 9 9 0 0 61 17 23
2011 EG 28 45 11 11 5 0 0 74 15 530
2011 EG-02 55 25 5 10 5 0 0 80 15 20
2011 EG-03 38 45 6 10 1 0 0 83 11 89
2011 EG-04 21 46 16 12 4 0 0 68 16 112
2011 EG-05 28 44 10 11 7 0 1 72 17 180
2011 EG-06 23 52 11 8 5 1 0 76 14 95
2011 EG-07 21 42 17 21 0 0 0 63 21 24
2008 EG 24 39 14 17 6 0 1 63 22 555
2008 EG-02 27 27 27 9 9 0 0 55 18 22
2008 EG-03 34 37 11 15 2 0 0 71 18 91
2008 EG-04 26 38 15 11 7 0 2 66 18 123
2008 EG-05 22 40 12 18 7 0 0 63 25 179
2008 EG-06 21 37 14 24 4 0 0 58 28 105
2008 EG-07 13 52 13 9 13 0 0 65 22 23

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 43 42 8 5 2 0 0 85 7 445
2018 EG-03 52 31 11 4 2 0 0 83 6 81
2018 EG-04 38 48 8 3 3 0 0 86 5 110
2018 EG-05 49 40 6 4 1 0 0 89 5 149
2018 EG-06 30 46 13 9 1 0 0 77 10 69
2018 EG-07 25 65 0 5 5 0 0 90 10 20
2017 EG 45 42 7 4 1 0 0 88 5 498
2017 EG-03 49 42 5 5 0 0 0 90 5 84
2017 EG-04 47 38 8 6 1 0 0 86 6 127
2017 EG-05 47 43 7 2 1 0 0 90 3 173
2017 EG-06 39 42 8 9 3 0 0 81 11 79
2017 EG-07 32 59 5 0 5 0 0 91 5 22
2014 EG 47 40 8 3 2 0 0 87 5 523
2014 EG-02 30 50 20 0 0 0 0 80 0 20
2014 EG-03 50 35 9 4 2 0 0 85 7 92
2014 EG-04 49 41 6 2 2 0 0 90 4 130
2014 EG-05 53 34 7 5 1 0 0 87 6 160
2014 EG-06 42 46 4 4 3 0 0 88 8 90
2014 EG-07 22 65 13 0 0 0 0 87 0 23
2011 EG 49 36 8 4 3 0 0 85 7 530
2011 EG-02 50 25 10 5 10 0 0 75 15 20
2011 EG-03 57 34 2 3 3 0 0 91 7 89
2011 EG-04 47 40 4 5 4 0 0 88 9 112
2011 EG-05 50 34 11 3 2 0 1 84 5 180
2011 EG-06 40 42 11 6 1 0 0 82 7 95
2011 EG-07 50 33 8 4 4 0 0 83 8 24
2008 EG 44 43 7 4 2 0 0 87 6 552
2008 EG-02 18 73 0 9 0 0 0 91 9 22
2008 EG-03 51 40 5 3 1 0 0 90 4 91
2008 EG-04 42 45 7 3 2 0 0 87 6 123
2008 EG-05 47 38 7 6 2 0 0 85 8 177
2008 EG-06 41 48 8 2 2 0 0 89 4 105
2008 EG-07 41 41 9 5 5 0 0 82 9 22

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 44 43 6 6 1 0 0 86 8 438
2018 EG-03 59 30 2 9 0 0 0 89 9 81
2018 EG-04 39 45 7 6 3 0 0 83 9 109
2018 EG-05 45 43 5 5 1 0 0 88 7 146
2018 EG-06 36 48 12 3 1 0 0 84 4 67
2018 EG-07 25 70 0 5 0 0 0 95 5 20
2017 EG 49 38 6 4 2 0 0 87 6 497
2017 EG-03 54 34 7 4 1 0 0 88 5 84
2017 EG-04 47 39 9 5 2 0 0 85 6 127
2017 EG-05 53 36 5 5 2 0 0 88 7 173
2017 EG-06 44 42 8 4 3 0 0 86 6 79
2017 EG-07 43 48 5 0 5 0 0 90 5 21
2014 EG 49 38 6 5 2 0 0 87 8 523
2014 EG-02 28 61 5 5 0 0 0 90 5 20
2014 EG-03 51 29 8 9 3 0 0 80 12 92
2014 EG-04 54 36 5 3 2 0 0 90 5 130
2014 EG-05 53 36 3 4 3 0 1 90 7 160
2014 EG-06 41 41 10 4 3 0 0 82 8 90
2014 EG-07 26 61 0 13 0 0 0 87 13 23
2011 EG 47 41 6 5 2 0 0 88 6 530
2011 EG-02 50 35 5 10 0 0 0 85 10 20
2011 EG-03 55 36 2 4 2 0 0 91 7 89
2011 EG-04 42 39 10 6 3 0 0 81 9 112
2011 EG-05 48 42 6 3 1 0 0 89 4 180
2011 EG-06 39 47 7 4 2 0 0 86 6 95
2011 EG-07 46 50 0 4 0 0 0 96 4 24
2008 EG 43 45 5 5 2 0 0 88 6 555
2008 EG-02 32 64 0 5 0 0 0 95 5 22
2008 EG-03 49 40 2 9 0 0 0 89 9 91
2008 EG-04 43 46 7 2 2 1 0 89 4 123
2008 EG-05 47 39 6 5 3 0 0 87 8 179
2008 EG-06 33 53 8 4 2 0 0 87 6 105
2008 EG-07 35 52 4 9 0 0 0 87 9 23

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 36 38 13 8 5 0 0 74 12 444
2018 EG-03 41 37 16 4 2 0 0 78 6 81
2018 EG-04 38 39 13 5 5 0 0 77 10 110
2018 EG-05 33 36 14 10 7 0 0 69 18 148
2018 EG-06 30 41 13 13 3 0 0 71 16 69
2018 EG-07 50 25 15 10 0 0 0 75 10 20
2017 EG 38 36 10 9 6 0 0 75 15 498
2017 EG-03 52 30 8 6 4 0 0 82 10 84
2017 EG-04 37 38 9 11 4 1 0 76 15 127
2017 EG-05 36 38 9 10 6 0 0 75 16 173
2017 EG-06 34 32 15 9 9 1 0 67 18 79
2017 EG-07 18 55 9 9 9 0 0 73 18 22
2014 EG 37 34 12 10 6 0 1 71 16 523
2014 EG-02 35 41 10 9 5 0 0 76 14 20
2014 EG-03 48 29 5 11 7 0 0 77 17 92
2014 EG-04 41 37 10 8 2 2 1 80 10 130
2014 EG-05 32 32 14 12 9 0 1 65 21 160
2014 EG-06 30 33 19 12 6 0 0 63 18 90
2014 EG-07 30 43 17 4 4 0 0 74 9 23
2011 EG 33 39 12 11 5 0 0 72 16 530
2011 EG-02 55 35 0 0 10 0 0 90 10 20
2011 EG-03 37 42 12 6 3 0 0 79 9 89
2011 EG-04 30 39 16 13 2 0 0 70 14 112
2011 EG-05 32 38 12 11 8 0 0 70 18 180
2011 EG-06 25 44 9 15 5 0 1 70 20 95
2011 EG-07 46 29 8 8 8 0 0 75 17 24

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 32 46 8 8 5 0 0 78 14 437
2018 EG-03 45 36 9 5 5 0 0 81 10 78
2018 EG-04 31 50 6 8 4 0 0 81 12 108
2018 EG-05 30 49 9 7 4 0 0 80 11 148
2018 EG-06 23 48 9 13 7 0 0 71 20 69
2018 EG-07 20 50 15 5 10 0 0 70 15 20
2017 EG 34 46 11 7 3 0 0 79 10 499
2017 EG-03 33 56 7 4 0 0 0 89 4 84
2017 EG-04 37 44 9 9 2 0 0 80 11 128
2017 EG-05 34 46 11 6 3 0 0 80 9 173
2017 EG-06 32 42 13 8 6 0 0 73 14 79
2017 EG-07 18 36 23 9 14 0 0 55 23 22
2014 EG 34 48 7 6 4 0 0 83 10 523
2014 EG-02 24 55 10 5 5 0 0 80 10 20
2014 EG-03 41 45 9 3 2 0 0 86 5 92
2014 EG-04 38 47 7 6 2 0 0 85 8 130
2014 EG-05 35 49 5 7 4 0 0 84 11 160
2014 EG-06 29 49 10 6 7 0 0 78 12 90
2014 EG-07 9 65 9 17 0 0 0 74 17 23
2011 EG 36 43 9 6 5 0 0 80 11 529
2011 EG-02 47 37 0 5 11 0 0 84 16 19
2011 EG-03 33 52 9 3 3 0 0 84 7 89
2011 EG-04 29 47 9 10 4 1 0 77 14 112
2011 EG-05 41 38 8 6 7 0 0 79 13 180
2011 EG-06 33 43 12 8 4 0 0 76 13 95
2011 EG-07 42 46 8 0 4 0 0 88 4 24
2008 EG 36 43 10 8 3 0 0 79 11 550
2008 EG-02 36 45 14 0 5 0 0 82 5 22
2008 EG-03 43 38 10 8 0 1 0 82 8 91
2008 EG-04 34 49 8 5 4 0 0 83 9 122
2008 EG-05 35 42 11 9 3 0 0 77 13 175
2008 EG-06 31 45 10 10 4 0 0 76 14 105
2008 EG-07 48 17 17 9 9 0 0 65 17 23

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 16 35 22 14 12 0 0 52 26 442
2018 EG-03 25 38 22 8 8 0 0 63 15 79
2018 EG-04 19 37 21 15 8 0 0 56 23 110
2018 EG-05 14 36 21 15 15 0 0 50 30 149
2018 EG-06 12 26 25 16 21 0 0 38 37 68
2018 EG-07 10 25 25 30 10 0 0 35 40 20
2017 EG 20 36 19 15 10 0 0 56 25 499
2017 EG-03 26 37 18 12 7 0 0 63 19 84
2017 EG-04 23 36 15 16 9 1 0 60 25 128
2017 EG-05 17 33 21 17 11 1 0 50 28 173
2017 EG-06 19 38 20 11 11 0 0 57 23 79
2017 EG-07 5 50 27 5 14 0 0 55 18 22
2014 EG 18 36 19 16 11 0 0 54 27 523
2014 EG-02 15 44 31 0 5 5 0 62 5 20
2014 EG-03 32 36 15 11 7 0 0 67 17 92
2014 EG-04 18 37 15 18 11 0 0 55 29 130
2014 EG-05 15 36 16 18 15 0 0 51 33 160
2014 EG-06 12 33 28 17 10 0 0 46 27 90
2014 EG-07 9 35 30 17 9 0 0 43 26 23
2011 EG 16 37 17 18 12 0 0 53 30 530
2011 EG-02 35 25 5 15 20 0 0 60 35 20
2011 EG-03 24 38 18 16 4 0 0 62 20 89
2011 EG-04 12 35 19 21 13 1 0 47 34 112
2011 EG-05 12 38 17 21 12 0 0 51 33 180
2011 EG-06 13 38 19 14 17 0 0 51 31 95
2011 EG-07 13 50 17 13 8 0 0 63 21 24

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 21 45 16 13 5 0 0 66 18 444
2018 EG-03 21 53 16 9 1 0 0 74 10 81
2018 EG-04 25 43 16 12 5 0 0 67 16 110
2018 EG-05 25 45 11 13 5 0 0 70 19 149
2018 EG-06 13 41 22 18 6 0 0 54 24 68
2018 EG-07 15 40 25 15 5 0 0 55 20 20
2017 EG 27 43 13 12 5 0 0 70 16 499
2017 EG-03 37 46 10 4 4 0 0 83 7 84
2017 EG-04 30 41 13 16 2 0 0 70 17 128
2017 EG-05 26 43 15 9 6 0 0 69 16 173
2017 EG-06 19 43 16 14 8 0 0 62 21 79
2017 EG-07 14 41 9 32 5 0 0 55 36 22

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 34 48 9 6 2 0 0 83 8 444
2018 EG-03 41 49 5 5 0 0 0 90 5 81
2018 EG-04 31 56 5 6 1 0 0 87 7 110
2018 EG-05 34 47 10 6 3 0 0 81 9 147
2018 EG-06 39 41 13 4 3 0 0 80 7 70
2018 EG-07 30 35 20 5 10 0 0 65 15 20
2017 EG 35 43 10 8 4 1 0 79 12 498
2017 EG-03 49 34 10 5 2 0 0 83 7 84
2017 EG-04 34 50 8 5 2 1 0 84 8 128
2017 EG-05 35 42 9 10 4 0 0 77 14 172
2017 EG-06 31 40 15 10 4 0 0 71 14 79
2017 EG-07 14 41 9 18 9 9 0 60 30 22
2014 EG 36 42 11 7 3 0 0 79 10 523
2014 EG-02 45 45 10 0 0 0 0 90 0 20
2014 EG-03 43 45 8 2 1 1 0 89 3 92
2014 EG-04 32 47 11 8 2 0 0 79 10 130
2014 EG-05 39 37 11 7 5 1 0 77 12 160
2014 EG-06 28 47 12 11 2 0 0 74 13 90
2014 EG-07 30 35 17 13 4 0 0 65 17 23
2011 EG 32 44 13 7 4 0 0 76 11 530
2011 EG-02 60 30 0 0 10 0 0 90 10 20
2011 EG-03 31 46 17 4 0 1 0 78 5 89
2011 EG-04 29 39 16 12 3 1 0 69 14 112
2011 EG-05 32 47 9 6 6 0 0 79 12 180
2011 EG-06 26 44 17 9 3 0 0 71 13 95
2011 EG-07 38 46 13 4 0 0 0 83 4 24
2008 EG 32 44 9 9 5 1 0 77 13 551
2008 EG-02 32 36 18 9 5 0 0 68 14 22
2008 EG-03 37 37 12 8 3 2 0 76 11 91
2008 EG-04 35 49 7 6 2 1 0 84 8 123
2008 EG-05 29 43 11 9 6 1 0 73 15 175
2008 EG-06 30 46 6 12 6 0 0 76 18 105
2008 EG-07 39 48 4 0 9 0 0 87 9 23

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 20 45 17 12 7 0 0 65 19 444
2018 EG-03 26 48 12 9 5 0 0 74 14 81
2018 EG-04 19 45 20 13 4 0 0 64 16 110
2018 EG-05 18 43 18 11 9 1 0 61 21 148
2018 EG-06 17 48 12 16 7 0 0 65 23 69
2018 EG-07 15 35 25 20 5 0 0 50 25 20
2017 EG 22 40 16 14 7 1 0 63 21 498
2017 EG-03 31 40 16 8 5 0 0 71 13 83
2017 EG-04 24 35 15 16 7 2 0 60 24 128
2017 EG-05 16 45 16 15 7 0 0 61 23 173
2017 EG-06 23 39 16 11 10 0 0 62 21 79
2017 EG-07 23 27 27 14 5 5 0 52 19 22

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 51 38 6 3 1 0 0 90 5 443
2018 EG-03 56 31 10 4 0 0 0 86 4 81
2018 EG-04 50 39 5 4 3 0 0 89 6 109
2018 EG-05 56 38 2 3 1 1 0 95 3 147
2018 EG-06 47 41 9 1 1 0 0 89 3 70
2018 EG-07 35 50 10 5 0 0 0 85 5 20
2017 EG 56 35 6 2 1 0 0 91 3 495
2017 EG-03 57 35 4 4 0 0 0 93 4 82
2017 EG-04 57 34 5 3 0 0 0 91 3 128
2017 EG-05 58 35 5 1 1 0 0 93 2 172
2017 EG-06 53 31 12 3 3 0 0 83 5 78
2017 EG-07 23 59 9 5 5 0 0 82 9 22
2014 EG 62 28 7 2 1 0 0 90 3 523
2014 EG-02 45 40 15 0 0 0 0 85 0 20
2014 EG-03 68 23 7 1 1 0 0 91 2 92
2014 EG-04 63 28 5 2 2 0 0 92 3 130
2014 EG-05 69 25 4 1 1 0 0 94 2 160
2014 EG-06 56 30 9 3 2 0 0 86 6 90
2014 EG-07 30 43 22 4 0 0 0 74 4 23
2011 EG 59 32 5 2 2 0 0 91 4 529
2011 EG-02 65 20 5 5 5 0 0 85 10 20
2011 EG-03 60 31 6 2 1 0 0 91 3 89
2011 EG-04 55 34 6 4 1 0 0 89 5 111
2011 EG-05 63 29 5 1 2 0 0 92 3 180
2011 EG-06 53 40 3 2 2 0 0 93 4 95
2011 EG-07 67 21 4 4 4 0 0 88 8 24

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 20 51 11 12 6 0 0 71 18 444
2018 EG-03 22 54 9 11 4 0 0 77 15 81
2018 EG-04 25 39 15 12 9 0 1 64 21 110
2018 EG-05 15 51 13 14 7 0 0 66 21 148
2018 EG-06 20 59 6 9 6 0 0 80 14 69
2018 EG-07 25 60 5 10 0 0 0 85 10 20
2017 EG 25 46 11 11 6 0 0 71 17 496
2017 EG-03 34 40 9 11 6 0 0 74 17 82
2017 EG-04 23 44 16 10 5 2 0 68 15 128
2017 EG-05 20 50 9 12 8 0 0 71 20 172
2017 EG-06 28 45 13 10 4 0 0 73 14 79
2017 EG-07 18 64 9 5 5 0 0 82 9 22
2014 EG 20 47 12 12 9 0 0 66 21 522
2014 EG-02 10 54 10 26 0 0 0 64 26 20
2014 EG-03 28 42 9 7 12 2 0 72 19 92
2014 EG-04 19 51 9 13 7 0 0 71 20 130
2014 EG-05 17 46 14 11 12 0 0 63 23 160
2014 EG-06 20 40 18 17 6 0 0 60 22 90
2014 EG-07 9 50 18 9 14 0 0 59 23 22
2011 EG 26 46 11 11 6 0 0 72 17 528
2011 EG-02 47 26 5 11 11 0 0 74 21 19
2011 EG-03 22 51 11 9 7 0 0 73 16 89
2011 EG-04 19 50 9 14 7 0 0 69 22 111
2011 EG-05 28 42 13 9 8 0 0 70 17 180
2011 EG-06 21 51 11 14 4 0 0 72 18 95
2011 EG-07 42 38 13 8 0 0 0 79 8 24

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 29 39 15 11 6 0 0 68 17 443
2018 EG-03 35 43 13 6 3 0 1 78 9 80
2018 EG-04 26 43 15 10 6 0 0 69 16 110
2018 EG-05 30 33 15 14 9 0 0 63 22 147
2018 EG-06 31 40 13 13 3 0 0 71 16 70
2018 EG-07 20 45 15 15 5 0 0 65 20 20
2017 EG 32 36 14 10 8 0 0 69 18 496
2017 EG-03 33 39 12 7 7 0 1 73 15 82
2017 EG-04 33 33 16 10 6 2 0 67 17 128
2017 EG-05 30 36 14 10 9 0 1 67 19 172
2017 EG-06 34 37 11 10 8 0 0 71 18 79
2017 EG-07 18 50 14 14 5 0 0 68 18 22
2014 EG 30 35 15 10 9 0 0 66 19 522
2014 EG-02 20 45 24 0 10 0 0 65 10 20
2014 EG-03 42 24 16 8 8 1 1 68 16 92
2014 EG-04 33 38 11 10 8 0 0 71 18 130
2014 EG-05 27 34 15 13 11 0 0 62 23 160
2014 EG-06 22 42 19 11 6 0 0 64 17 90
2014 EG-07 18 36 18 14 14 0 0 55 27 22

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 25 38 17 12 7 0 1 63 20 440
2018 EG-03 35 38 17 4 5 0 1 74 9 78
2018 EG-04 21 47 16 10 5 0 0 68 15 110
2018 EG-05 23 36 20 12 6 1 1 60 19 147
2018 EG-06 28 26 12 22 13 0 0 54 35 69
2018 EG-07 10 40 20 15 15 0 0 50 30 20
2017 EG 27 37 17 12 6 0 0 65 18 496
2017 EG-03 39 37 12 7 2 0 2 77 10 82
2017 EG-04 32 35 18 11 3 1 0 68 14 128
2017 EG-05 23 39 17 16 5 0 0 63 20 172
2017 EG-06 23 33 19 14 11 0 0 56 25 79
2017 EG-07 9 50 27 0 14 0 0 59 14 22
2014 EG 26 38 18 12 5 0 0 65 17 521
2014 EG-02 26 40 19 10 5 0 0 65 15 20
2014 EG-03 42 35 11 8 3 0 1 78 11 92
2014 EG-04 27 40 20 10 2 1 0 68 12 129
2014 EG-05 24 39 18 13 6 0 1 63 19 160
2014 EG-06 16 37 23 19 6 0 0 52 24 90
2014 EG-07 14 36 27 5 18 0 0 50 23 22
2011 EG 31 43 12 8 4 1 0 76 12 529
2011 EG-02 63 26 0 0 11 0 0 89 11 19
2011 EG-03 37 46 11 4 0 1 0 84 5 89
2011 EG-04 23 49 16 6 4 2 0 74 10 112
2011 EG-05 34 42 10 9 4 1 1 76 13 180
2011 EG-06 23 42 18 8 7 1 0 66 16 95
2011 EG-07 29 38 4 25 0 0 4 70 26 24

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 41 40 11 6 2 0 0 81 9 443
2018 EG-03 49 35 9 8 0 0 0 84 8 80
2018 EG-04 45 40 8 4 4 0 0 85 7 110
2018 EG-05 40 42 11 5 2 0 0 82 7 147
2018 EG-06 33 43 13 10 1 0 0 76 11 70
2018 EG-07 25 35 25 5 10 0 0 60 15 20
2017 EG 41 41 10 6 2 0 0 82 8 496
2017 EG-03 46 42 7 5 0 0 0 88 5 82
2017 EG-04 43 40 10 5 2 0 0 83 7 128
2017 EG-05 39 45 11 5 1 0 0 84 5 172
2017 EG-06 41 33 9 10 8 0 0 73 18 79
2017 EG-07 32 41 14 9 5 0 0 73 14 22
2014 EG 44 40 10 4 1 0 0 84 6 522
2014 EG-02 41 39 15 5 0 0 0 80 5 20
2014 EG-03 53 32 8 7 1 0 0 85 8 92
2014 EG-04 50 37 8 2 2 0 1 88 4 130
2014 EG-05 49 38 7 5 1 0 0 87 6 160
2014 EG-06 28 51 14 4 2 0 0 79 7 90
2014 EG-07 14 59 27 0 0 0 0 73 0 22
2011 EG 44 40 8 5 3 0 0 84 8 530
2011 EG-02 55 30 5 0 10 0 0 85 10 20
2011 EG-03 54 36 7 1 2 0 0 90 3 89
2011 EG-04 38 47 5 7 2 1 0 86 9 112
2011 EG-05 44 39 9 4 2 0 0 84 7 180
2011 EG-06 37 40 13 6 4 0 0 77 11 95
2011 EG-07 38 50 0 8 4 0 0 88 13 24
2008 EG 42 44 7 5 2 0 0 86 8 551
2008 EG-02 36 45 14 5 0 0 0 82 5 22
2008 EG-03 52 38 3 6 1 0 0 90 7 90
2008 EG-04 40 50 3 5 2 0 0 89 7 123
2008 EG-05 43 39 8 7 3 0 0 82 10 176
2008 EG-06 33 53 9 3 2 0 0 87 5 105
2008 EG-07 43 26 13 13 4 0 0 70 17 23

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 27 36 21 9 7 0 0 64 16 447
2018 EG-03 30 45 11 9 4 0 1 77 12 82
2018 EG-04 35 35 20 5 3 0 1 72 8 110
2018 EG-05 25 37 21 10 7 0 0 62 17 149
2018 EG-06 17 24 27 13 17 1 0 42 30 70
2018 EG-07 25 30 35 5 5 0 0 55 10 20
2017 EG 31 36 21 7 5 0 0 67 12 499
2017 EG-03 46 33 13 6 1 0 0 80 7 84
2017 EG-04 35 41 17 4 2 0 0 77 6 128
2017 EG-05 28 37 25 5 4 0 1 65 9 173
2017 EG-06 20 29 28 14 9 0 0 49 23 79
2017 EG-07 14 32 14 18 23 0 0 45 41 22
2014 EG 26 35 22 10 6 0 0 62 16 523
2014 EG-02 36 39 20 5 0 0 0 74 5 20
2014 EG-03 36 48 11 3 2 0 0 84 5 92
2014 EG-04 28 35 25 10 2 0 0 63 12 130
2014 EG-05 24 33 24 14 5 0 0 57 19 160
2014 EG-06 19 32 26 7 16 0 1 52 22 90
2014 EG-07 13 26 30 13 17 0 0 39 30 23
2011 EG 25 35 23 10 6 0 1 61 16 530
2011 EG-02 60 15 20 5 0 0 0 75 5 20
2011 EG-03 29 45 20 0 6 0 0 74 6 89
2011 EG-04 24 46 20 7 2 0 1 71 9 112
2011 EG-05 24 31 27 14 4 0 0 55 18 180
2011 EG-06 18 32 23 15 11 0 2 51 26 95
2011 EG-07 21 25 25 13 17 0 0 46 29 24
2008 EG 20 34 24 14 7 0 1 55 21 553
2008 EG-02 41 32 14 14 0 0 0 73 14 22
2008 EG-03 33 27 31 5 2 0 1 61 8 91
2008 EG-04 22 44 20 11 3 0 1 66 14 123
2008 EG-05 14 34 28 15 9 0 0 48 24 177
2008 EG-06 17 35 17 18 11 0 1 53 30 105
2008 EG-07 4 9 35 35 17 0 0 13 52 23

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 10 27 39 18 5 0 0 23 37 446
2018 EG-03 12 23 27 24 12 1 0 37 36 82
2018 EG-04 2 25 45 20 7 1 0 28 27 110
2018 EG-05 8 28 43 17 3 0 1 20 37 148
2018 EG-06 17 29 41 13 0 0 0 13 46 70
2018 EG-07 20 45 30 5 0 0 0 5 65 20
2017 EG 10 21 38 21 8 1 1 30 32 499
2017 EG-03 6 13 39 24 11 2 5 37 20 84
2017 EG-04 9 15 37 25 13 0 1 38 24 128
2017 EG-05 8 23 39 23 6 1 1 29 32 173
2017 EG-06 19 25 41 15 0 0 0 15 44 79
2017 EG-07 14 50 27 5 5 0 0 9 64 22
2014 EG 9 28 36 17 7 2 1 25 37 521
2014 EG-02 14 10 36 9 26 5 0 37 26 20
2014 EG-03 7 14 41 24 7 5 2 33 23 91
2014 EG-04 6 22 30 31 8 2 1 41 28 130
2014 EG-05 11 35 33 11 8 1 1 20 47 160
2014 EG-06 10 33 46 9 2 0 0 11 43 90
2014 EG-07 5 45 45 5 0 0 0 5 50 22
2011 EG 10 24 40 17 5 0 3 23 35 528
2011 EG-02 10 5 25 25 0 0 35 38 23 20
2011 EG-03 6 12 45 25 10 0 2 36 18 89
2011 EG-04 10 26 39 19 4 0 2 24 36 112
2011 EG-05 10 25 42 16 6 1 2 22 35 178
2011 EG-06 16 34 37 9 3 0 1 13 50 95
2011 EG-07 8 33 38 21 0 0 0 21 42 24
2008 EG 13 30 36 16 4 1 2 20 44 553
2008 EG-02 9 14 27 23 5 5 18 35 29 22
2008 EG-03 10 22 37 22 7 0 2 29 33 91
2008 EG-04 7 27 34 23 7 1 1 30 35 122
2008 EG-05 13 32 40 12 1 1 1 14 46 178
2008 EG-06 22 32 34 9 3 0 0 11 54 105
2008 EG-07 13 52 26 9 0 0 0 9 65 23

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 13 19 31 24 10 3 0 35 33 445
2018 EG-03 11 15 29 21 20 5 0 42 27 82
2018 EG-04 4 18 36 24 14 5 0 39 23 110
2018 EG-05 13 18 29 30 8 3 0 39 31 147
2018 EG-06 24 26 30 20 0 0 0 20 50 70
2018 EG-07 35 25 25 15 0 0 0 15 60 20
2017 EG 12 19 31 25 11 2 1 36 32 497
2017 EG-03 11 13 30 19 20 4 2 42 26 83
2017 EG-04 8 16 31 26 15 2 2 43 25 128
2017 EG-05 10 19 33 27 9 2 1 37 30 173
2017 EG-06 20 27 28 25 0 0 0 25 47 79
2017 EG-07 19 29 38 10 5 0 0 14 48 21
2014 EG 12 22 31 21 11 2 1 33 35 521
2014 EG-02 10 9 41 14 20 5 0 37 20 20
2014 EG-03 2 15 30 33 13 4 2 49 19 91
2014 EG-04 8 18 29 25 15 4 1 43 27 130
2014 EG-05 17 24 29 19 9 1 1 29 42 160
2014 EG-06 19 27 40 9 6 0 0 14 46 90
2014 EG-07 18 41 32 9 0 0 0 9 59 22
2011 EG 15 24 31 18 7 2 2 26 41 530
2011 EG-02 15 5 30 30 0 0 20 38 25 20
2011 EG-03 11 17 33 22 10 4 2 35 30 89
2011 EG-04 11 23 35 19 6 4 3 27 36 112
2011 EG-05 18 22 30 21 8 1 1 29 40 180
2011 EG-06 19 37 28 11 3 0 2 14 57 95
2011 EG-07 17 38 25 8 8 4 0 17 57 24
2008 EG 20 25 28 19 6 2 2 26 46 554
2008 EG-02 18 14 23 18 5 9 14 29 41 22
2008 EG-03 12 19 24 26 13 2 3 41 33 90
2008 EG-04 11 20 28 26 11 2 1 39 33 123
2008 EG-05 20 28 30 19 2 1 1 21 49 179
2008 EG-06 31 26 32 8 2 1 0 10 58 105
2008 EG-07 26 39 17 13 0 0 4 14 68 23

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 26 30 23 12 4 3 1 17 58 446
2018 EG-03 20 18 26 15 13 7 1 31 41 82
2018 EG-04 15 33 30 14 5 4 1 19 50 110
2018 EG-05 28 32 20 16 3 1 1 18 61 148
2018 EG-06 34 41 19 6 0 0 0 6 76 70
2018 EG-07 60 20 20 0 0 0 0 0 80 20
2017 EG 28 23 29 12 5 1 2 18 53 497
2017 EG-03 16 18 28 19 12 2 5 33 36 84
2017 EG-04 24 22 27 16 8 1 2 24 48 127
2017 EG-05 25 24 35 10 3 1 2 14 51 172
2017 EG-06 41 33 21 5 0 0 0 5 73 79
2017 EG-07 68 14 14 0 5 0 0 5 82 22
2014 EG 29 28 23 11 6 2 2 18 59 521
2014 EG-02 31 30 9 10 15 5 0 27 63 20
2014 EG-03 14 23 32 15 10 3 2 27 40 91
2014 EG-04 20 26 27 13 10 2 2 24 48 130
2014 EG-05 36 25 21 11 4 1 3 16 63 160
2014 EG-06 37 37 20 6 0 0 1 6 74 90
2014 EG-07 55 41 5 0 0 0 0 0 95 22
2011 EG 20 30 27 11 7 1 4 18 53 529
2011 EG-02 15 20 20 15 5 5 20 27 47 20
2011 EG-03 7 27 36 11 15 2 2 27 35 89
2011 EG-04 14 32 29 9 10 1 5 20 49 111
2011 EG-05 27 26 26 14 4 1 3 19 55 180
2011 EG-06 25 43 24 5 0 0 2 5 70 95
2011 EG-07 29 29 25 13 4 0 0 17 58 24
2008 EG 31 24 24 13 4 1 3 18 57 553
2008 EG-02 14 18 27 14 5 14 9 24 41 22
2008 EG-03 28 17 27 16 7 2 3 24 48 89
2008 EG-04 23 21 24 21 7 2 2 30 46 123
2008 EG-05 29 30 24 11 2 1 3 14 61 179
2008 EG-06 40 27 26 6 2 0 0 8 67 105
2008 EG-07 57 26 13 4 0 0 0 4 83 23

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 5 11 31 38 12 2 0 51 17 443
2018 EG-03 1 10 28 38 22 1 0 60 11 82
2018 EG-04 2 8 28 44 15 3 0 61 10 108
2018 EG-05 5 12 30 41 11 1 0 52 17 147
2018 EG-06 10 14 40 30 4 1 0 35 25 70
2018 EG-07 25 15 40 20 0 0 0 20 40 20
2017 EG 4 10 29 36 19 1 1 56 15 496
2017 EG-03 4 8 18 28 39 0 2 69 12 84
2017 EG-04 3 8 25 39 22 2 1 63 11 126
2017 EG-05 3 12 29 41 15 0 1 56 15 173
2017 EG-06 5 10 46 32 6 0 0 39 15 78
2017 EG-07 18 14 36 18 9 5 0 29 33 22
2014 EG 6 13 33 33 13 1 2 46 20 520
2014 EG-02 0 15 31 27 22 5 0 51 16 19
2014 EG-03 3 9 20 41 21 3 3 66 13 92
2014 EG-04 2 10 26 39 21 0 2 61 13 130
2014 EG-05 9 16 32 33 8 0 1 41 26 159
2014 EG-06 8 16 50 23 2 0 1 26 24 90
2014 EG-07 9 14 68 9 0 0 0 9 23 22
2011 EG 5 14 33 32 13 1 3 46 19 528
2011 EG-02 0 5 10 30 25 5 25 79 7 20
2011 EG-03 3 3 27 40 24 1 1 66 7 89
2011 EG-04 2 13 33 35 13 1 4 50 16 112
2011 EG-05 6 17 36 29 10 0 2 40 24 179
2011 EG-06 7 16 40 32 3 0 1 35 24 94
2011 EG-07 4 25 38 29 4 0 0 33 29 24
2008 EG 9 15 33 29 12 1 1 42 25 553
2008 EG-02 0 14 23 23 23 9 9 56 17 22
2008 EG-03 2 8 29 36 22 1 2 60 10 90
2008 EG-04 7 11 30 35 16 0 0 51 19 123
2008 EG-05 7 19 36 28 8 1 2 37 26 179
2008 EG-06 19 13 37 25 5 1 1 30 32 104
2008 EG-07 17 39 30 13 0 0 0 13 57 23

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 22 25 28 16 8 1 0 24 47 445
2018 EG-03 14 25 21 19 20 1 1 39 39 81
2018 EG-04 9 25 33 24 9 1 0 33 34 110
2018 EG-05 22 20 35 18 5 1 0 23 41 148
2018 EG-06 43 34 17 6 0 0 0 6 77 70
2018 EG-07 45 35 20 0 0 0 0 0 80 20
2017 EG 18 25 29 16 10 1 1 26 44 499
2017 EG-03 6 18 29 18 27 0 2 46 24 84
2017 EG-04 11 23 30 20 13 3 1 33 35 128
2017 EG-05 17 23 37 17 5 0 1 22 41 173
2017 EG-06 40 32 15 11 1 0 0 13 72 79
2017 EG-07 36 41 18 0 5 0 0 5 77 22
2014 EG 21 27 24 15 9 2 2 25 50 521
2014 EG-02 20 19 14 15 26 5 0 43 42 20
2014 EG-03 7 18 26 26 15 2 5 45 26 91
2014 EG-04 12 27 30 13 13 3 2 28 41 130
2014 EG-05 26 28 24 15 6 1 1 21 54 160
2014 EG-06 32 36 21 9 2 0 0 11 68 90
2014 EG-07 55 32 9 5 0 0 0 5 86 22
2011 EG 22 29 28 13 6 1 2 19 52 530
2011 EG-02 20 15 10 20 10 5 20 40 47 20
2011 EG-03 8 21 36 24 9 2 0 33 30 89
2011 EG-04 16 27 33 13 8 2 2 21 44 112
2011 EG-05 25 30 26 11 6 1 2 17 56 180
2011 EG-06 34 39 20 5 0 1 1 5 74 95
2011 EG-07 25 46 21 8 0 0 0 8 71 24
2008 EG 24 28 25 13 7 1 2 20 54 554
2008 EG-02 5 23 36 14 5 9 9 22 33 22
2008 EG-03 17 13 27 23 16 0 4 41 31 90
2008 EG-04 14 27 26 18 12 2 2 31 42 123
2008 EG-05 30 31 25 8 3 1 1 11 63 179
2008 EG-06 28 36 24 10 2 0 1 12 64 105
2008 EG-07 48 35 17 0 0 0 0 0 83 23

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 8 12 27 30 18 2 2 50 21 443
2018 EG-03 6 9 23 23 29 5 5 58 16 82
2018 EG-04 4 15 33 24 21 3 2 47 19 110
2018 EG-05 5 8 32 36 17 1 2 54 13 145
2018 EG-06 20 20 14 34 10 0 1 45 41 70
2018 EG-07 25 25 20 30 0 0 0 30 50 20
2017 EG 9 11 25 27 21 2 5 51 22 497
2017 EG-03 10 4 17 23 38 4 5 67 15 82
2017 EG-04 5 13 22 28 21 5 6 55 20 128
2017 EG-05 6 13 26 29 21 1 5 53 19 173
2017 EG-06 16 14 29 30 5 1 4 37 32 79
2017 EG-07 14 23 32 14 14 0 5 29 38 22
2014 EG 9 13 25 28 18 3 4 50 24 518
2014 EG-02 5 4 41 19 20 10 0 44 10 20
2014 EG-03 4 14 24 27 19 6 6 51 21 90
2014 EG-04 8 8 21 26 27 5 5 60 17 129
2014 EG-05 9 11 24 35 18 1 2 55 20 159
2014 EG-06 17 19 27 27 8 0 3 36 37 90
2014 EG-07 18 23 32 18 9 0 0 27 41 22
2011 EG 8 12 28 26 18 2 6 48 21 530
2011 EG-02 5 10 15 20 30 0 20 63 19 20
2011 EG-03 7 10 27 26 20 3 7 51 19 89
2011 EG-04 6 6 29 32 21 1 5 56 13 112
2011 EG-05 7 11 27 29 17 2 7 51 20 180
2011 EG-06 12 18 36 17 13 1 4 31 31 95
2011 EG-07 8 29 21 25 8 0 8 36 41 24
2008 EG 13 15 27 24 13 3 6 41 30 554
2008 EG-02 14 5 41 9 14 14 5 28 22 22
2008 EG-03 6 10 26 23 20 8 8 51 18 90
2008 EG-04 8 11 24 31 20 1 6 55 20 123
2008 EG-05 14 18 27 27 8 1 6 38 34 179
2008 EG-06 16 18 33 16 9 2 6 27 37 105
2008 EG-07 22 26 17 26 4 0 4 32 50 23

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 27 27 25 12 7 2 0 19 55 446
2018 EG-03 16 21 28 12 18 5 0 32 38 82
2018 EG-04 17 28 26 16 9 2 1 26 47 110
2018 EG-05 30 26 27 12 2 2 1 15 58 148
2018 EG-06 33 39 20 6 3 0 0 9 71 70
2018 EG-07 55 20 25 0 0 0 0 0 75 20
2017 EG 27 27 25 9 8 2 2 17 56 499
2017 EG-03 10 25 27 14 18 6 0 34 37 84
2017 EG-04 22 25 20 13 13 4 3 28 50 128
2017 EG-05 28 29 31 6 3 1 2 10 58 173
2017 EG-06 39 33 20 6 1 0 0 8 72 79
2017 EG-07 64 18 14 0 5 0 0 5 82 22
2014 EG 24 25 28 12 7 2 2 20 50 521
2014 EG-02 20 4 41 9 15 5 5 27 27 20
2014 EG-03 12 23 29 20 9 3 4 31 38 91
2014 EG-04 17 17 35 12 12 3 3 26 36 130
2014 EG-05 22 29 25 16 4 2 2 21 53 160
2014 EG-06 41 29 24 3 2 0 0 6 70 90
2014 EG-07 41 50 9 0 0 0 0 0 91 22
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 13 37 21 15 9 3 2 52 26 445
2018 EG-03 13 46 22 6 4 6 2 65 11 82
2018 EG-04 11 39 24 11 9 5 2 53 21 110
2018 EG-05 13 31 17 23 12 2 2 45 37 149
2018 EG-06 10 30 26 17 12 3 1 42 30 69
2018 EG-07 5 58 11 16 11 0 0 63 26 19
2017 EG 21 30 15 16 10 6 2 55 28 498
2017 EG-03 32 30 14 7 5 6 6 70 14 84
2017 EG-04 21 30 13 20 9 7 0 55 31 128
2017 EG-05 20 27 16 19 13 4 1 50 34 172
2017 EG-06 10 37 20 11 13 6 3 52 26 79
2017 EG-07 14 36 14 23 9 5 0 52 33 22
2014 EG 28 34 11 13 8 2 3 66 22 520
2014 EG-02 20 45 19 5 5 5 0 69 11 20
2014 EG-03 34 29 5 15 7 4 5 70 24 92
2014 EG-04 33 30 7 12 13 2 4 67 26 130
2014 EG-05 24 36 11 13 10 3 3 64 24 157
2014 EG-06 20 38 19 18 2 1 2 60 21 90
2014 EG-07 26 39 26 0 9 0 0 65 9 23

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 27 34 15 14 8 1 0 62 23 442
2018 EG-03 33 40 7 16 4 0 0 73 20 82
2018 EG-04 24 37 16 13 8 2 0 62 22 108
2018 EG-05 23 30 18 17 13 0 0 53 30 148
2018 EG-06 28 34 16 13 9 0 0 62 22 68
2018 EG-07 25 35 25 10 0 5 0 63 11 20
2017 EG 32 33 13 12 9 1 0 66 21 498
2017 EG-03 44 32 12 8 2 0 1 77 11 84
2017 EG-04 31 32 10 15 12 1 0 63 27 128
2017 EG-05 30 33 12 13 11 1 0 63 24 173
2017 EG-06 20 42 19 8 11 0 0 62 19 79
2017 EG-07 33 29 19 19 0 0 0 62 19 21
2014 EG 35 33 10 11 9 1 0 69 21 523
2014 EG-02 26 30 19 5 20 0 0 55 26 20
2014 EG-03 42 28 7 12 11 0 0 71 23 92
2014 EG-04 42 22 12 14 10 1 0 64 24 130
2014 EG-05 31 38 9 12 11 1 0 69 23 160
2014 EG-06 28 42 12 11 4 1 1 72 16 90
2014 EG-07 30 52 13 4 0 0 0 83 4 23

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 5 22 20 22 18 11 2 31 46 445
2018 EG-03 7 21 27 15 16 12 2 33 36 82
2018 EG-04 6 22 17 24 14 15 3 34 46 109
2018 EG-05 3 22 18 25 21 7 3 29 51 149
2018 EG-06 4 14 23 26 19 13 0 22 52 69
2018 EG-07 0 35 15 15 35 0 0 35 50 20
2017 EG 7 17 21 18 20 14 2 29 46 499
2017 EG-03 14 17 19 10 11 21 8 44 29 84
2017 EG-04 6 16 20 16 22 18 2 28 47 128
2017 EG-05 5 16 23 20 22 12 1 24 49 173
2017 EG-06 5 19 17 24 25 9 1 27 55 79
2017 EG-07 0 27 18 36 14 5 0 29 52 22
2014 EG 8 20 17 19 18 15 2 34 46 522
2014 EG-02 9 14 15 20 20 15 5 29 51 20
2014 EG-03 12 23 12 18 13 20 2 45 39 91
2014 EG-04 8 15 19 18 22 17 2 28 49 130
2014 EG-05 8 19 17 23 16 15 2 33 47 160
2014 EG-06 6 23 19 16 22 13 1 34 44 90
2014 EG-07 4 26 22 22 22 4 0 32 45 23

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 34 44 9 8 4 1 0 78 13 445
2018 EG-03 46 35 11 5 2 0 0 82 7 82
2018 EG-04 30 47 10 6 4 3 0 79 10 109
2018 EG-05 32 44 8 10 6 0 0 76 16 149
2018 EG-06 30 48 7 12 3 0 0 78 14 69
2018 EG-07 20 60 5 5 10 0 0 80 15 20
2017 EG 35 38 12 10 5 0 0 73 15 498
2017 EG-03 47 37 5 7 5 0 0 83 12 84
2017 EG-04 39 37 14 6 3 1 0 76 9 128
2017 EG-05 30 42 12 12 5 0 0 72 17 173
2017 EG-06 26 37 17 14 6 0 0 63 20 78
2017 EG-07 32 32 14 18 5 0 0 64 23 22
2014 EG 37 42 10 8 3 0 0 79 11 523
2014 EG-02 39 31 15 5 5 5 0 73 11 20
2014 EG-03 40 40 10 8 2 0 0 80 10 92
2014 EG-04 44 36 9 9 2 0 0 80 11 130
2014 EG-05 35 42 11 9 4 0 0 77 13 160
2014 EG-06 30 51 8 10 1 0 0 81 11 90
2014 EG-07 17 57 17 4 4 0 0 74 9 23

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 30 45 14 6 4 0 0 76 10 446
2018 EG-03 37 49 9 2 4 0 0 85 6 82
2018 EG-04 33 42 15 6 3 2 0 76 9 110
2018 EG-05 28 44 16 7 5 0 0 72 11 149
2018 EG-06 25 51 13 9 3 0 0 75 12 69
2018 EG-07 25 40 25 5 5 0 0 65 10 20
Top of Page

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 29 42 14 9 6 0 0 71 15 443
2018 EG-03 36 40 16 6 2 0 0 75 9 81
2018 EG-04 31 39 12 10 6 0 1 71 17 108
2018 EG-05 28 45 9 10 8 1 0 73 18 148
2018 EG-06 20 41 19 9 10 1 0 62 19 70
2018 EG-07 15 50 25 10 0 0 0 65 10 20
2017 EG 35 39 12 8 6 0 0 74 14 498
2017 EG-03 45 37 8 8 1 0 0 82 10 84
2017 EG-04 38 30 19 9 4 0 1 69 13 128
2017 EG-05 33 40 10 9 7 0 0 74 16 173
2017 EG-06 25 47 12 5 10 1 0 73 16 78
2017 EG-07 23 55 14 9 0 0 0 77 9 22
2014 EG 32 38 13 9 8 0 0 70 17 523
2014 EG-02 36 40 15 4 5 0 0 76 9 20
2014 EG-03 43 33 9 7 8 0 1 77 14 92
2014 EG-04 33 39 14 6 8 0 0 72 14 130
2014 EG-05 32 37 12 12 7 0 1 69 19 160
2014 EG-06 22 41 16 14 7 0 0 63 21 90
2014 EG-07 13 35 30 4 17 0 0 48 22 23
2011 EG 28 38 16 10 7 0 0 66 17 529
2011 EG-02 58 16 11 5 11 0 0 74 16 19
2011 EG-03 28 39 13 13 6 0 0 67 19 89
2011 EG-04 26 43 13 10 8 0 0 69 18 112
2011 EG-05 26 38 18 12 5 1 0 65 17 180
2011 EG-06 25 37 21 5 9 0 2 63 15 95
2011 EG-07 25 38 17 17 4 0 0 63 21 24
2008 EG 27 34 14 13 11 0 0 62 25 553
2008 EG-02 27 32 9 14 18 0 0 59 32 22
2008 EG-03 36 30 14 12 8 0 0 66 20 90
2008 EG-04 25 37 15 15 8 0 1 62 23 123
2008 EG-05 24 37 12 13 15 0 0 60 28 178
2008 EG-06 29 36 14 12 8 1 0 65 20 105
2008 EG-07 17 26 17 17 22 0 0 43 39 23

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 38 34 14 8 4 1 1 73 13 442
2018 EG-03 51 25 16 5 1 1 1 77 6 81
2018 EG-04 40 30 17 5 5 3 2 73 10 108
2018 EG-05 32 37 12 11 7 1 0 70 18 148
2018 EG-06 30 40 14 11 3 1 0 71 14 70
2018 EG-07 26 47 5 16 5 0 0 74 21 19
2017 EG 41 35 10 8 5 1 0 77 13 499
2017 EG-03 51 34 7 4 2 1 0 87 6 84
2017 EG-04 40 35 9 11 4 2 0 76 15 128
2017 EG-05 41 32 13 8 6 0 0 74 14 173
2017 EG-06 34 39 13 6 5 3 0 75 12 79
2017 EG-07 23 59 9 9 0 0 0 82 9 22
2014 EG 40 33 12 8 5 1 0 75 13 523
2014 EG-02 46 35 0 9 5 5 0 85 15 20
2014 EG-03 43 34 10 8 4 0 1 78 12 92
2014 EG-04 46 32 10 6 5 0 0 79 12 130
2014 EG-05 39 35 11 8 6 1 1 75 14 160
2014 EG-06 34 30 19 11 6 0 0 64 17 90
2014 EG-07 26 39 26 9 0 0 0 65 9 23
2011 EG 32 36 13 11 5 1 1 70 16 529
2011 EG-02 53 21 0 16 11 0 0 74 26 19
2011 EG-03 36 36 11 12 3 1 0 73 16 89
2011 EG-04 30 36 19 6 6 2 1 68 13 112
2011 EG-05 31 39 12 12 4 2 1 72 16 180
2011 EG-06 25 40 14 13 6 0 2 67 19 95
2011 EG-07 38 29 17 17 0 0 0 67 17 24
2008 EG 34 35 12 10 8 1 1 70 17 552
2008 EG-02 36 36 9 5 14 0 0 73 18 22
2008 EG-03 42 30 9 7 9 2 1 75 16 90
2008 EG-04 26 42 11 13 7 1 1 69 20 122
2008 EG-05 37 31 14 11 6 0 0 69 17 178
2008 EG-06 32 40 12 6 6 3 1 75 12 105
2008 EG-07 22 17 30 13 17 0 0 39 30 23

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 32 35 15 10 7 1 0 68 17 443
2018 EG-03 44 32 16 6 1 0 0 77 7 81
2018 EG-04 35 33 16 6 6 2 1 70 13 108
2018 EG-05 26 36 13 14 10 1 0 63 24 148
2018 EG-06 26 40 14 11 7 1 0 67 19 70
2018 EG-07 20 40 25 10 5 0 0 60 15 20
2017 EG 37 36 11 8 7 0 0 74 15 498
2017 EG-03 48 37 7 6 2 0 0 84 8 84
2017 EG-04 40 31 14 7 6 1 1 72 14 128
2017 EG-05 35 35 9 10 10 1 0 71 20 173
2017 EG-06 28 44 15 5 8 0 0 72 13 79
2017 EG-07 24 57 10 5 5 0 0 81 10 21
2014 EG 35 35 11 10 8 0 0 71 19 523
2014 EG-02 46 40 0 9 5 0 0 86 14 20
2014 EG-03 43 35 4 9 8 0 1 79 16 92
2014 EG-04 40 30 11 12 8 0 0 70 19 130
2014 EG-05 32 34 13 11 9 1 1 67 20 160
2014 EG-06 27 40 14 9 10 0 0 67 19 90
2014 EG-07 26 43 13 9 9 0 0 70 17 23
2011 EG 31 37 12 13 7 0 0 68 20 529
2011 EG-02 58 21 0 5 16 0 0 79 21 19
2011 EG-03 29 39 10 15 7 0 0 69 21 89
2011 EG-04 29 36 16 13 6 0 0 65 19 112
2011 EG-05 29 37 12 13 8 1 0 67 21 180
2011 EG-06 27 40 11 15 6 0 1 68 21 95
2011 EG-07 38 33 21 8 0 0 0 71 8 24
2008 EG 30 36 12 12 10 0 0 66 23 553
2008 EG-02 27 27 14 9 23 0 0 55 32 22
2008 EG-03 39 31 12 9 8 1 0 71 17 90
2008 EG-04 28 34 11 15 11 0 0 63 26 123
2008 EG-05 28 37 10 15 11 1 0 64 26 178
2008 EG-06 29 44 12 9 7 0 0 72 15 105
2008 EG-07 26 30 26 9 9 0 0 57 17 23

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 50 30 10 5 4 1 0 81 9 441
2018 EG-03 56 30 10 3 1 0 0 86 4 80
2018 EG-04 54 23 9 6 4 3 1 81 10 107
2018 EG-05 47 30 9 6 7 1 0 78 14 148
2018 EG-06 46 33 11 6 4 0 0 79 10 70
2018 EG-07 30 50 15 5 0 0 0 80 5 20
2017 EG 54 26 11 4 4 1 0 81 8 498
2017 EG-03 62 24 10 4 1 0 0 86 5 84
2017 EG-04 56 27 9 2 4 2 0 85 6 127
2017 EG-05 52 26 12 5 5 1 0 78 10 173
2017 EG-06 49 27 13 3 6 3 0 78 9 79
2017 EG-07 45 36 18 0 0 0 0 82 0 22

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 40 34 12 7 7 0 0 74 13 443
2018 EG-03 46 37 6 7 4 0 0 83 11 81
2018 EG-04 44 31 15 5 6 0 1 75 10 108
2018 EG-05 39 31 14 7 9 0 0 70 17 148
2018 EG-06 31 37 13 9 10 0 0 69 19 70
2018 EG-07 20 60 15 5 0 0 0 80 5 20
2017 EG 48 28 10 8 6 0 0 76 14 496
2017 EG-03 59 24 8 6 2 0 0 83 8 83
2017 EG-04 44 30 13 8 5 1 0 74 13 128
2017 EG-05 48 27 9 10 6 0 0 74 16 171
2017 EG-06 41 38 8 5 9 0 0 79 14 79
2017 EG-07 41 32 23 5 0 0 0 73 5 22
2014 EG 43 28 13 9 6 0 0 71 16 523
2014 EG-02 41 45 5 9 0 0 0 86 9 20
2014 EG-03 53 21 10 8 9 0 0 74 16 92
2014 EG-04 47 29 9 8 6 0 0 76 15 130
2014 EG-05 42 28 13 9 7 1 0 70 16 160
2014 EG-06 31 29 22 13 4 0 0 60 18 90
2014 EG-07 30 30 26 9 4 0 0 61 13 23
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 4 35 23 17 14 4 4 42 34 83
2018 EG-06 4 24 30 20 15 4 2 30 37 46
2018 EG-07 0 56 11 11 22 0 0 56 33 18
2017 EG 9 32 21 15 13 3 7 46 31 75
2017 EG-06 7 30 25 16 18 0 5 38 36 44
2017 EG-07 16 32 21 11 11 5 5 53 24 19
2014 EG 15 22 21 21 12 8 2 41 36 87
2014 EG-05 30 10 30 20 0 10 0 44 22 10
2014 EG-06 12 22 22 18 16 4 4 38 38 49
2014 EG-07 10 24 14 29 10 14 0 39 44 21

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 20 35 19 10 6 9 0 61 18 447
2018 EG-03 26 30 22 7 5 10 0 62 14 82
2018 EG-04 20 42 15 10 3 10 0 69 14 110
2018 EG-05 19 29 23 13 7 8 0 53 22 149
2018 EG-06 11 40 19 11 9 9 1 57 22 70
2018 EG-07 20 50 10 5 10 5 0 74 16 20
2017 EG 23 37 14 9 6 10 1 67 17 498
2017 EG-03 32 36 8 7 6 10 1 76 15 84
2017 EG-04 25 35 18 6 5 10 0 67 13 128
2017 EG-05 22 34 15 13 4 11 1 64 19 172
2017 EG-06 10 46 16 10 9 9 0 61 21 79
2017 EG-07 32 36 9 14 5 5 0 71 19 22
2014 EG 25 33 14 9 7 11 0 66 18 523
2014 EG-02 44 26 10 15 0 5 0 73 16 20
2014 EG-03 30 34 5 9 9 13 0 74 20 92
2014 EG-04 33 37 9 4 6 11 0 78 11 130
2014 EG-05 19 30 19 10 9 13 0 56 22 160
2014 EG-06 17 33 19 17 4 10 0 56 23 90
2014 EG-07 17 39 22 9 4 9 0 62 14 23
2011 EG 18 28 22 11 9 12 0 52 22 528
2011 EG-02 58 26 0 5 5 5 0 89 11 19
2011 EG-03 18 34 20 6 6 17 0 62 14 89
2011 EG-04 16 31 21 13 11 9 0 51 26 111
2011 EG-05 18 21 26 13 9 13 1 45 26 180
2011 EG-06 11 33 24 11 13 9 0 48 26 95
2011 EG-07 17 33 29 13 0 8 0 55 14 24

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 13 34 23 17 10 3 0 49 27 447
2018 EG-03 20 29 29 9 7 6 0 52 17 82
2018 EG-04 11 46 18 16 5 4 0 59 22 110
2018 EG-05 11 31 25 20 11 2 0 43 32 149
2018 EG-06 11 29 24 17 19 0 0 40 36 70
2018 EG-07 15 35 20 15 15 0 0 50 30 20
2017 EG 15 34 20 16 11 4 0 51 28 499
2017 EG-03 27 39 8 11 8 5 1 71 20 84
2017 EG-04 15 30 25 14 10 5 0 48 26 128
2017 EG-05 13 33 19 21 11 3 0 48 33 173
2017 EG-06 8 37 27 11 13 5 0 47 25 79
2017 EG-07 5 36 18 23 18 0 0 41 41 22
2014 EG 19 29 21 16 11 4 0 50 28 523
2014 EG-02 40 19 20 15 5 0 0 59 20 20
2014 EG-03 29 28 16 15 5 5 0 61 22 92
2014 EG-04 22 35 18 12 7 6 0 60 20 130
2014 EG-05 13 30 24 16 16 2 0 44 32 160
2014 EG-06 12 23 23 26 12 3 0 37 39 90
2014 EG-07 9 35 26 17 13 0 0 43 30 23
2011 EG 14 29 22 17 16 3 0 44 34 529
2011 EG-02 50 20 15 0 15 0 0 70 15 20
2011 EG-03 21 28 22 20 4 3 0 51 26 89
2011 EG-04 11 28 28 18 14 2 0 39 32 111
2011 EG-05 10 29 23 14 21 2 0 40 36 180
2011 EG-06 7 24 18 21 24 4 1 33 48 95
2011 EG-07 25 46 4 17 4 4 0 74 22 24
2008 EG 13 26 20 20 19 2 0 39 40 555
2008 EG-02 18 18 23 18 9 14 0 42 32 22
2008 EG-03 29 22 20 13 11 5 0 53 26 91
2008 EG-04 13 37 20 17 11 1 1 50 29 123
2008 EG-05 8 23 18 25 23 2 1 32 49 179
2008 EG-06 7 20 19 24 30 1 0 27 54 105
2008 EG-07 9 35 22 17 17 0 0 43 35 23

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 7 26 27 22 12 5 0 35 36 446
2018 EG-03 15 23 23 22 7 9 0 42 32 81
2018 EG-04 5 30 30 22 5 8 0 39 29 110
2018 EG-05 6 25 32 21 12 4 0 32 35 149
2018 EG-06 1 24 21 24 27 1 0 26 52 70
2018 EG-07 0 20 30 25 25 0 0 20 50 20
2017 EG 9 28 21 21 13 7 0 40 38 498
2017 EG-03 17 33 14 22 8 5 1 53 32 84
2017 EG-04 11 25 25 18 10 11 0 40 32 128
2017 EG-05 8 26 19 24 16 9 0 37 43 172
2017 EG-06 3 31 28 19 19 1 0 33 38 79
2017 EG-07 5 18 27 32 14 5 0 24 48 22
2014 EG 10 26 22 20 15 7 0 39 38 523
2014 EG-02 24 35 20 5 15 0 0 59 20 20
2014 EG-03 18 30 14 18 10 9 0 54 31 92
2014 EG-04 9 29 24 17 12 9 0 42 31 130
2014 EG-05 8 24 22 24 16 6 0 35 42 160
2014 EG-06 7 19 22 23 24 4 0 27 50 90
2014 EG-07 0 22 30 22 26 0 0 22 48 23
2011 EG 6 26 19 24 17 7 0 34 45 527
2011 EG-02 26 32 11 5 5 21 0 73 13 19
2011 EG-03 9 36 22 18 8 7 0 48 28 89
2011 EG-04 5 26 23 28 12 6 0 33 43 110
2011 EG-05 4 23 18 24 23 7 0 29 51 180
2011 EG-06 1 17 17 33 27 5 0 19 63 95
2011 EG-07 4 38 17 25 13 4 0 43 39 24
2008 EG 6 20 13 31 24 6 0 28 58 554
2008 EG-02 9 23 18 23 9 18 0 39 39 22
2008 EG-03 13 24 11 24 20 8 0 40 48 91
2008 EG-04 7 24 13 37 11 7 1 35 51 123
2008 EG-05 3 18 13 32 26 8 0 23 63 179
2008 EG-06 2 17 10 30 39 1 0 19 70 105
2008 EG-07 4 17 13 30 35 0 0 22 65 23

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 6 27 22 25 17 4 0 33 44 446
2018 EG-03 13 26 20 23 12 6 0 42 38 82
2018 EG-04 4 27 21 25 17 5 0 33 45 110
2018 EG-05 5 26 23 24 20 2 0 32 45 148
2018 EG-06 1 26 24 29 20 0 0 27 49 70
2018 EG-07 0 30 25 30 15 0 0 30 45 20
2017 EG 9 24 23 23 17 5 0 34 42 498
2017 EG-03 18 26 16 18 16 6 1 47 36 84
2017 EG-04 11 20 20 24 20 5 0 33 46 128
2017 EG-05 7 23 22 27 15 6 0 32 44 172
2017 EG-06 0 29 27 23 19 3 0 30 43 79
2017 EG-07 0 23 45 18 9 5 0 24 29 22
2014 EG 11 28 22 21 14 4 0 40 37 523
2014 EG-02 35 20 24 10 10 0 0 55 20 20
2014 EG-03 13 34 18 17 11 7 0 50 30 92
2014 EG-04 11 29 22 20 12 5 0 42 34 130
2014 EG-05 8 27 22 26 14 3 0 36 41 160
2014 EG-06 10 22 23 24 19 1 0 33 44 90
2014 EG-07 4 22 35 17 17 4 0 27 36 23
2011 EG 7 28 23 21 17 5 0 36 40 526
2011 EG-02 21 32 11 16 11 11 0 59 29 19
2011 EG-03 7 42 18 19 12 2 0 49 32 89
2011 EG-04 6 21 28 26 14 5 0 29 42 110
2011 EG-05 6 24 22 20 24 4 0 32 46 180
2011 EG-06 4 24 24 20 19 7 0 31 43 94
2011 EG-07 8 33 33 25 0 0 0 42 25 24
2008 EG 8 29 18 25 17 3 0 38 43 555
2008 EG-02 9 36 5 27 14 9 0 50 45 22
2008 EG-03 12 30 23 21 12 2 0 43 34 91
2008 EG-04 10 28 20 25 11 5 1 41 38 123
2008 EG-05 7 26 14 31 19 3 0 34 52 179
2008 EG-06 6 29 22 18 26 0 0 34 44 105
2008 EG-07 0 52 13 26 9 0 0 52 35 23
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 13 42 25 13 6 2 0 56 19 447
2018 EG-03 16 57 16 6 1 4 0 76 8 82
2018 EG-04 18 43 24 9 5 2 0 62 14 110
2018 EG-05 13 38 26 17 5 1 0 51 22 149
2018 EG-06 6 40 29 13 11 1 0 46 25 70
2018 EG-07 5 15 45 20 15 0 0 20 35 20
2017 EG 15 42 20 15 6 1 0 58 22 496
2017 EG-03 27 48 9 11 4 1 1 76 15 82
2017 EG-04 16 42 21 15 5 1 0 59 20 128
2017 EG-05 12 45 20 16 6 1 0 58 22 172
2017 EG-06 8 37 25 18 11 1 0 45 29 79
2017 EG-07 5 14 50 18 9 5 0 19 29 22
2014 EG 17 41 23 11 5 2 0 60 17 523
2014 EG-02 14 50 26 5 5 0 0 64 10 20
2014 EG-03 26 39 20 10 3 2 0 67 13 92
2014 EG-04 18 48 22 6 2 3 0 69 8 130
2014 EG-05 15 39 26 8 9 3 0 56 17 160
2014 EG-06 13 32 26 21 6 2 0 47 27 90
2014 EG-07 4 48 17 22 9 0 0 52 30 23
2011 EG 12 37 22 17 9 3 0 50 27 529
2011 EG-02 40 40 5 0 5 10 0 89 6 20
2011 EG-03 15 46 20 12 6 1 0 61 18 89
2011 EG-04 12 35 28 16 5 4 0 49 22 111
2011 EG-05 9 37 20 19 12 2 1 48 31 180
2011 EG-06 7 26 24 23 16 3 0 35 40 95
2011 EG-07 17 42 17 21 4 0 0 58 25 24

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 19 49 16 11 5 1 0 68 16 447
2018 EG-03 27 39 16 7 9 2 0 68 16 82
2018 EG-04 19 52 14 12 2 1 1 72 14 110
2018 EG-05 15 50 18 11 5 1 0 66 16 149
2018 EG-06 10 56 16 10 7 0 1 67 17 70
2018 EG-07 30 40 10 15 5 0 0 70 20 20
2017 EG 26 39 16 9 6 3 1 68 16 498
2017 EG-03 36 43 7 4 6 4 0 82 10 83
2017 EG-04 26 41 16 11 5 1 1 68 16 128
2017 EG-05 26 36 16 12 5 5 1 65 18 173
2017 EG-06 18 35 27 10 8 1 1 54 18 79
2017 EG-07 32 41 23 0 5 0 0 73 5 22
2014 EG 34 41 11 7 3 3 1 78 11 521
2014 EG-02 49 31 10 0 5 5 0 84 5 20
2014 EG-03 36 36 9 8 1 9 1 80 10 91
2014 EG-04 37 43 8 5 3 2 2 83 9 130
2014 EG-05 30 43 11 8 6 2 0 75 14 160
2014 EG-06 31 41 17 9 1 1 0 73 10 90
2014 EG-07 23 45 23 9 0 0 0 68 9 22
2011 EG 24 42 12 10 6 4 2 70 18 528
2011 EG-02 45 35 5 0 15 0 0 80 15 20
2011 EG-03 22 45 11 11 3 3 3 72 16 89
2011 EG-04 18 43 15 13 5 5 1 64 19 110
2011 EG-05 25 39 12 12 8 3 2 67 20 180
2011 EG-06 24 44 11 7 6 5 2 74 15 95
2011 EG-07 29 42 13 8 8 0 0 71 17 24
2008 EG 19 39 16 14 8 3 1 61 23 554
2008 EG-02 32 23 14 18 9 5 0 57 29 22
2008 EG-03 22 38 13 13 9 4 0 63 23 90
2008 EG-04 20 41 16 12 7 2 1 64 19 123
2008 EG-05 16 39 15 15 10 4 1 57 27 179
2008 EG-06 15 43 17 16 6 3 0 60 23 105
2008 EG-07 17 39 17 13 9 0 4 59 23 23

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 19 48 22 7 3 1 0 68 10 447
2018 EG-03 32 49 9 6 2 2 0 83 9 82
2018 EG-04 19 50 24 5 2 0 0 69 7 110
2018 EG-05 17 44 28 7 3 1 0 62 10 149
2018 EG-06 11 51 21 10 6 0 0 63 16 70
2018 EG-07 10 40 25 15 10 0 0 50 25 20

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 11 36 19 19 13 2 0 48 33 446
2018 EG-03 9 41 16 27 5 2 0 51 33 82
2018 EG-04 13 37 18 12 14 5 1 53 27 110
2018 EG-05 11 34 18 20 15 1 1 46 35 148
2018 EG-06 9 30 26 21 13 1 0 39 35 70
2018 EG-07 10 45 15 5 25 0 0 55 30 20
2017 EG 15 28 19 17 13 6 1 47 33 498
2017 EG-03 18 35 17 12 6 8 4 60 21 83
2017 EG-04 17 26 18 17 17 5 0 45 36 128
2017 EG-05 14 29 18 18 13 7 1 47 34 173
2017 EG-06 14 23 28 18 13 4 1 39 32 79
2017 EG-07 9 41 9 27 5 9 0 55 35 22
2014 EG 18 27 17 19 13 7 1 48 34 522
2014 EG-02 30 35 15 0 15 5 0 68 16 20
2014 EG-03 20 25 12 16 11 15 1 53 32 92
2014 EG-04 15 25 20 18 15 6 2 43 35 130
2014 EG-05 16 31 14 21 13 6 0 50 35 160
2014 EG-06 20 22 19 24 12 2 0 43 38 90
2014 EG-07 14 27 32 23 5 0 0 41 27 22
2011 EG 14 24 17 22 15 7 1 41 40 529
2011 EG-02 26 26 11 11 11 16 0 63 25 19
2011 EG-03 10 28 16 19 17 10 0 43 40 89
2011 EG-04 4 25 22 21 17 10 0 33 43 112
2011 EG-05 16 22 14 27 17 4 0 40 46 180
2011 EG-06 15 24 19 20 14 7 1 43 37 95
2011 EG-07 29 25 21 17 0 4 4 59 18 24

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 12 27 24 21 15 1 0 40 36 445
2018 EG-03 16 28 23 18 12 2 0 45 31 82
2018 EG-04 14 28 23 17 17 0 1 42 35 109
2018 EG-05 11 28 27 23 11 0 0 38 35 149
2018 EG-06 12 22 19 20 26 1 0 34 47 69
2018 EG-07 0 45 15 35 5 0 0 45 40 20
2017 EG 16 30 17 20 15 3 0 47 36 498
2017 EG-03 26 24 11 17 14 7 1 54 34 84
2017 EG-04 19 27 16 20 16 2 0 47 37 127
2017 EG-05 11 28 21 22 16 2 1 40 38 173
2017 EG-06 11 41 18 16 13 1 0 53 29 79
2017 EG-07 14 36 18 23 9 0 0 50 32 22
2014 EG 20 30 17 17 15 1 1 51 32 523
2014 EG-02 26 35 20 9 10 0 0 60 19 20
2014 EG-03 29 26 12 14 14 4 0 58 30 92
2014 EG-04 23 22 19 21 14 1 1 45 35 130
2014 EG-05 14 34 19 16 15 1 1 49 32 160
2014 EG-06 13 36 13 19 18 0 1 49 37 90
2014 EG-07 17 43 17 13 9 0 0 61 22 23
2011 EG 14 29 20 21 15 1 0 44 36 530
2011 EG-02 35 20 10 10 20 5 0 58 32 20
2011 EG-03 22 36 20 12 9 0 0 58 21 89
2011 EG-04 9 25 21 29 17 0 0 34 46 112
2011 EG-05 12 27 19 26 14 1 0 40 40 180
2011 EG-06 9 32 24 16 19 0 0 41 35 95
2011 EG-07 13 33 17 21 13 0 4 48 35 24
2008 EG 12 28 19 22 17 1 0 40 40 554
2008 EG-02 9 41 9 18 18 5 0 52 38 22
2008 EG-03 18 31 16 18 13 4 0 51 32 91
2008 EG-04 10 33 15 21 20 1 0 43 41 123
2008 EG-05 11 25 21 26 17 1 0 36 43 178
2008 EG-06 14 23 26 20 16 1 0 38 37 105
2008 EG-07 4 26 22 30 17 0 0 30 48 23

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 9 29 17 18 24 1 1 39 43 447
2018 EG-03 10 32 17 11 30 0 0 41 41 82
2018 EG-04 8 26 14 25 23 2 2 36 50 110
2018 EG-05 9 32 19 17 20 1 1 42 38 149
2018 EG-06 9 26 19 19 29 0 0 34 47 70
2018 EG-07 5 30 20 25 20 0 0 35 45 20
2017 EG 12 24 15 19 27 2 1 37 47 498
2017 EG-03 12 25 14 16 29 4 1 39 46 84
2017 EG-04 9 13 15 26 34 2 0 23 61 127
2017 EG-05 12 30 14 19 24 1 0 42 44 173
2017 EG-06 11 28 22 13 22 3 3 41 36 79
2017 EG-07 23 18 14 9 32 5 0 43 43 22
2014 EG 12 26 14 18 28 2 1 39 47 523
2014 EG-02 26 15 15 8 31 5 0 43 41 20
2014 EG-03 14 24 9 16 34 2 1 39 52 92
2014 EG-04 8 27 9 20 31 4 1 37 53 130
2014 EG-05 9 31 14 19 23 1 3 41 44 160
2014 EG-06 13 20 21 19 27 0 0 33 46 90
2014 EG-07 17 26 26 13 17 0 0 43 30 23
2011 EG 10 19 16 22 30 1 2 30 54 530
2011 EG-02 20 25 5 15 30 0 5 47 47 20
2011 EG-03 15 25 17 17 25 2 0 40 43 89
2011 EG-04 7 13 17 23 38 1 0 21 62 112
2011 EG-05 11 18 16 26 26 1 2 30 53 180
2011 EG-06 5 21 13 22 36 2 1 27 60 95
2011 EG-07 8 21 21 13 33 0 4 30 48 24
2008 EG 8 23 14 23 31 1 1 31 55 554
2008 EG-02 18 23 18 9 32 0 0 41 41 22
2008 EG-03 16 31 14 23 15 0 0 47 38 91
2008 EG-04 6 22 15 24 28 2 2 29 55 123
2008 EG-05 7 22 12 24 33 1 0 30 58 178
2008 EG-06 3 22 14 18 41 1 1 25 60 105
2008 EG-07 0 13 9 30 43 0 4 14 77 23

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 11 42 26 12 7 2 0 54 19 446
2018 EG-03 17 40 26 9 6 2 0 59 15 82
2018 EG-04 7 45 25 11 7 2 2 55 19 110
2018 EG-05 9 45 25 11 8 1 0 55 20 148
2018 EG-06 11 33 27 20 7 1 0 45 28 70
2018 EG-07 5 40 40 10 5 0 0 45 15 20
2017 EG 15 37 24 14 6 3 0 54 21 497
2017 EG-03 23 42 16 7 10 4 0 67 17 84
2017 EG-04 16 30 31 13 5 5 0 48 19 128
2017 EG-05 13 36 22 20 6 3 1 51 27 173
2017 EG-06 13 47 22 13 4 1 0 61 17 77
2017 EG-07 5 50 27 14 5 0 0 55 18 22

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 25 39 23 5 4 4 0 66 10 442
2018 EG-03 33 37 22 4 0 4 0 73 4 81
2018 EG-04 29 39 19 7 2 4 0 71 9 110
2018 EG-05 22 35 25 6 6 5 0 60 13 147
2018 EG-06 16 42 26 6 7 3 0 60 13 69
2018 EG-07 21 47 21 0 5 5 0 72 6 19
2017 EG 29 38 17 7 2 5 1 72 10 498
2017 EG-03 38 39 8 6 0 8 0 84 7 84
2017 EG-04 27 37 19 8 2 5 2 70 10 128
2017 EG-05 26 35 21 8 3 4 2 66 12 173
2017 EG-06 23 46 17 5 5 4 0 72 11 78
2017 EG-07 36 41 18 0 5 0 0 77 5 22
2014 EG 38 38 14 2 2 6 1 81 5 522
2014 EG-02 34 56 5 0 5 0 0 90 5 20
2014 EG-03 38 35 13 3 2 9 0 80 6 92
2014 EG-04 43 37 10 2 2 5 1 85 4 129
2014 EG-05 39 34 15 4 2 6 1 78 6 160
2014 EG-06 32 38 19 1 2 7 1 76 4 90
2014 EG-07 30 52 13 0 0 4 0 86 0 23

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 27 44 16 7 3 2 0 73 10 442
2018 EG-03 37 44 10 4 1 4 0 85 5 81
2018 EG-04 33 42 14 5 2 4 1 78 8 110
2018 EG-05 22 46 16 10 5 1 0 69 15 146
2018 EG-06 19 46 24 7 3 1 0 65 10 70
2018 EG-07 21 42 32 0 5 0 0 63 5 19
2017 EG 32 42 14 6 2 3 0 77 9 497
2017 EG-03 43 38 13 5 0 1 0 82 5 84
2017 EG-04 41 33 14 9 2 1 0 75 11 127
2017 EG-05 25 45 13 6 4 6 1 75 11 172
2017 EG-06 23 48 19 6 3 1 0 72 9 79
2017 EG-07 27 59 9 0 0 5 0 90 0 22
2014 EG 37 41 9 5 3 4 0 81 9 522
2014 EG-02 35 50 5 5 5 0 0 85 10 20
2014 EG-03 42 32 11 8 3 4 0 77 11 92
2014 EG-04 43 41 4 5 2 5 1 89 7 129
2014 EG-05 32 39 13 6 5 4 0 75 11 160
2014 EG-06 34 48 9 6 1 2 0 84 7 90
2014 EG-07 30 57 9 0 0 4 0 91 0 23
2011 EG 22 44 19 7 4 4 0 69 12 526
2011 EG-02 47 47 0 0 5 0 0 95 5 19
2011 EG-03 25 47 10 9 3 6 0 76 13 88
2011 EG-04 20 44 24 6 5 2 0 65 11 110
2011 EG-05 20 44 20 7 4 4 0 67 12 180
2011 EG-06 15 38 27 7 5 6 1 57 14 95
2011 EG-07 38 46 8 4 0 4 0 87 4 24

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 34 44 12 6 4 0 0 79 10 440
2018 EG-03 43 44 2 7 1 1 0 89 9 81
2018 EG-04 39 44 13 3 2 0 0 82 5 108
2018 EG-05 28 46 15 5 5 1 0 75 10 147
2018 EG-06 24 43 17 10 6 0 0 67 16 70
2018 EG-07 39 44 6 6 6 0 0 83 11 18
2017 EG 37 42 11 7 2 1 0 80 9 499
2017 EG-03 45 40 10 4 1 0 0 86 5 84
2017 EG-04 41 40 13 5 2 1 0 81 6 128
2017 EG-05 32 44 13 9 3 1 0 76 12 173
2017 EG-06 37 40 11 9 3 0 0 77 11 79
2017 EG-07 27 50 5 18 0 0 0 77 18 22
2014 EG 44 37 11 4 3 0 0 81 8 522
2014 EG-02 39 46 10 0 5 0 0 85 5 20
2014 EG-03 55 32 5 3 3 1 0 88 7 92
2014 EG-04 52 32 8 4 4 0 0 84 8 129
2014 EG-05 35 40 18 5 3 0 0 75 8 160
2014 EG-06 37 42 10 8 3 0 0 79 11 90
2014 EG-07 39 39 22 0 0 0 0 78 0 23
2011 EG 28 43 14 9 5 1 0 72 14 527
2011 EG-02 58 32 0 0 11 0 0 89 11 19
2011 EG-03 36 49 11 1 1 1 0 86 2 88
2011 EG-04 20 50 16 9 5 0 0 69 14 111
2011 EG-05 27 41 12 13 6 1 1 69 19 180
2011 EG-06 18 41 20 12 8 1 0 60 20 95
2011 EG-07 42 33 17 8 0 0 0 75 8 24
2008 EG 25 40 15 12 7 1 0 65 19 553
2008 EG-02 36 36 9 5 9 5 0 76 14 22
2008 EG-03 34 43 8 9 7 0 0 77 15 91
2008 EG-04 29 45 16 8 2 0 0 74 11 121
2008 EG-05 18 38 17 16 9 2 0 57 26 179
2008 EG-06 22 36 21 11 10 0 0 58 21 105
2008 EG-07 17 52 13 9 9 0 0 70 17 23

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 29 36 19 10 5 0 0 66 15 443
2018 EG-03 41 37 11 10 1 0 0 78 11 81
2018 EG-04 36 36 20 5 2 0 0 73 7 110
2018 EG-05 23 38 20 12 6 1 0 62 18 147
2018 EG-06 19 40 24 11 6 0 0 59 17 70
2018 EG-07 16 11 32 21 21 0 0 26 42 19
2017 EG 28 37 19 12 5 0 0 65 16 499
2017 EG-03 43 31 16 10 1 0 0 74 11 84
2017 EG-04 30 36 23 7 5 0 0 66 12 128
2017 EG-05 25 37 20 13 4 1 0 63 17 173
2017 EG-06 23 39 15 15 8 0 0 62 23 79
2017 EG-07 9 41 23 18 9 0 0 50 27 22
2014 EG 30 37 16 13 4 0 0 67 17 523
2014 EG-02 40 45 5 10 0 0 0 85 10 20
2014 EG-03 42 32 12 11 3 0 0 74 14 92
2014 EG-04 31 41 16 9 3 0 0 71 12 130
2014 EG-05 30 35 15 16 4 0 0 66 19 160
2014 EG-06 16 44 18 14 8 0 0 60 22 90
2014 EG-07 17 30 30 22 0 0 0 48 22 23
2011 EG 22 36 21 14 7 1 0 58 21 528
2011 EG-02 53 32 5 0 11 0 0 84 11 19
2011 EG-03 30 33 16 17 3 1 0 64 20 89
2011 EG-04 11 50 21 13 5 0 0 61 18 112
2011 EG-05 21 38 20 11 9 1 0 60 20 179
2011 EG-06 15 23 29 20 11 2 0 39 31 95
2011 EG-07 38 25 21 13 4 0 0 63 17 24

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 24 40 19 12 5 0 0 64 17 442
2018 EG-03 30 47 14 9 1 0 0 77 10 81
2018 EG-04 30 41 18 7 4 0 0 71 11 110
2018 EG-05 19 41 20 14 5 1 0 61 19 147
2018 EG-06 19 36 23 19 4 0 0 54 23 70
2018 EG-07 11 26 21 21 21 0 0 37 42 19
2017 EG 25 42 15 12 5 0 0 67 18 496
2017 EG-03 37 42 13 5 4 0 0 78 8 84
2017 EG-04 28 40 18 12 2 0 0 67 14 126
2017 EG-05 21 46 14 14 5 0 0 67 19 173
2017 EG-06 22 40 14 15 9 0 0 62 24 78
2017 EG-07 9 32 23 27 9 0 0 41 36 22
2014 EG 28 36 18 14 4 0 0 64 18 523
2014 EG-02 35 45 5 10 5 0 0 80 15 20
2014 EG-03 39 35 11 12 2 1 0 75 14 92
2014 EG-04 29 41 19 8 2 0 0 70 11 130
2014 EG-05 27 35 14 18 6 0 0 62 23 160
2014 EG-06 17 34 28 16 6 0 0 51 21 90
2014 EG-07 13 30 30 26 0 0 0 43 26 23
2011 EG 19 38 19 15 8 0 0 58 23 527
2011 EG-02 47 26 16 0 11 0 0 74 11 19
2011 EG-03 27 38 17 14 5 0 0 65 18 88
2011 EG-04 12 46 21 14 6 0 0 58 21 112
2011 EG-05 18 39 17 14 11 1 0 57 25 179
2011 EG-06 11 34 23 21 11 1 0 45 32 95
2011 EG-07 29 29 25 13 4 0 0 58 17 24
2008 EG 18 43 14 17 8 0 0 61 25 554
2008 EG-02 18 50 14 14 5 0 0 68 18 22
2008 EG-03 23 46 13 13 4 0 0 69 18 90
2008 EG-04 23 51 15 7 4 1 0 75 11 123
2008 EG-05 13 42 16 20 9 0 0 55 30 179
2008 EG-06 16 31 13 27 12 0 0 48 39 105
2008 EG-07 17 39 9 17 13 4 0 59 32 23

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 29 30 20 11 8 3 0 60 19 443
2018 EG-03 31 28 19 12 4 6 0 63 17 81
2018 EG-04 33 32 24 7 4 1 0 65 11 110
2018 EG-05 29 31 16 11 11 2 0 61 22 147
2018 EG-06 21 27 23 14 11 3 0 50 26 70
2018 EG-07 21 32 11 5 26 5 0 56 33 19
2017 EG 29 28 21 10 7 4 1 60 18 499
2017 EG-03 38 21 20 10 6 5 0 62 16 84
2017 EG-04 32 28 18 11 7 4 0 63 19 128
2017 EG-05 24 29 21 13 5 6 2 57 20 173
2017 EG-06 28 30 27 5 8 3 0 60 13 79
2017 EG-07 23 32 14 14 18 0 0 55 32 22
2014 EG 33 28 18 10 7 4 0 64 17 522
2014 EG-02 40 20 10 19 5 5 0 63 26 20
2014 EG-03 36 30 14 10 8 2 0 68 18 92
2014 EG-04 33 25 19 10 8 5 0 61 19 130
2014 EG-05 36 28 18 9 5 4 1 67 15 159
2014 EG-06 27 32 21 9 9 1 1 60 18 90
2014 EG-07 22 39 26 9 0 4 0 64 9 23
2011 EG 30 30 16 11 6 5 1 64 19 528
2011 EG-02 37 26 16 5 5 11 0 71 12 19
2011 EG-03 36 31 11 12 7 2 0 69 20 89
2011 EG-04 26 30 17 16 5 5 0 59 23 112
2011 EG-05 28 28 18 9 7 7 2 63 17 179
2011 EG-06 25 35 16 11 8 4 1 63 20 95
2011 EG-07 29 25 25 13 4 4 0 57 17 24
2008 EG 23 32 18 15 5 6 1 60 21 552
2008 EG-02 14 24 38 10 10 5 0 40 20 21
2008 EG-03 24 35 19 16 3 2 0 61 20 91
2008 EG-04 24 34 12 16 6 7 1 63 24 122
2008 EG-05 25 32 16 13 6 6 1 61 21 178
2008 EG-06 23 31 17 18 4 7 0 58 23 105
2008 EG-07 26 26 30 0 13 4 0 55 14 23
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 EG 17 49 35 447
2018 EG-03 16 46 38 82
2018 EG-04 11 52 37 110
2018 EG-05 17 54 28 149
2018 EG-06 21 36 43 70
2018 EG-07 30 40 30 20
2017 EG 19 50 31 499
2017 EG-03 19 47 33 84
2017 EG-04 17 54 29 128
2017 EG-05 18 54 29 173
2017 EG-06 21 44 34 79
2017 EG-07 27 32 41 22
2014 EG 19 52 29 523
2014 EG-02 9 66 24 20
2014 EG-03 14 57 29 92
2014 EG-04 15 54 31 130
2014 EG-05 21 55 24 160
2014 EG-06 29 39 32 90
2014 EG-07 13 48 39 23
2011 EG 15 53 33 529
2011 EG-02 11 68 21 19
2011 EG-03 9 60 31 89
2011 EG-04 11 51 38 112
2011 EG-05 15 52 33 180
2011 EG-06 21 51 28 95
2011 EG-07 17 50 33 24

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 EG 33 24 15 9 8 11 75
2018 EG-03 8 38 23 0 23 8 13
2018 EG-04 8 25 8 33 8 17 12
2018 EG-05 42 23 15 4 8 8 26
2018 EG-06 47 20 13 13 0 7 15
2017 EG 31 24 16 14 8 7 96
2017 EG-03 0 38 13 19 25 6 16
2017 EG-04 5 31 18 14 14 18 22
2017 EG-05 35 19 19 19 0 6 31
2017 EG-06 59 24 6 6 6 0 17
2014 EG 37 22 14 14 9999 12 98
2014 EG-03 8 15 8 23 9999 46 13
2014 EG-04 15 30 30 10 9999 15 20
2014 EG-05 48 24 12 15 9999 0 33
2014 EG-06 46 19 12 15 9999 8 26
2011 EG 43 12 22 10 9999 13 77
2011 EG-04 25 33 33 0 9999 8 12
2011 EG-05 56 7 15 15 9999 7 27
2011 EG-06 50 5 20 15 9999 10 20
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EG 13 87 446
2018 EG-03 7 93 82
2018 EG-04 10 90 110
2018 EG-05 15 85 149
2018 EG-06 23 77 70

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 EG 58 59
2018 EG-05 45 22
2018 EG-06 56 16

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 EG 58 59
2018 EG-05 77 22
2018 EG-06 38 16

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 EG 10 59
2018 EG-04 0 11
2018 EG-05 0 22

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 EG 0 59
2018 EG-04 0 11
2018 EG-05 0 22
2018 EG-06 0 16

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 EG 37 59
2018 EG-05 29 21
2018 EG-06 50 16

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 EG 46 59
2018 EG-05 57 21
2018 EG-06 31 16

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 EG 47 59
2018 EG-04 45 11
2018 EG-05 52 21
2018 EG-06 38 16

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 EG 37 59
2018 EG-04 45 11
2018 EG-05 43 21

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 EG 37 59
2018 EG-05 43 21
2018 EG-06 44 16

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 EG 58 59
2018 EG-05 57 21
2018 EG-06 56 16

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 EG 25 59
2018 EG-06 38 16

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 EG 0 59
2018 EG-04 0 11
2018 EG-05 0 21
2018 EG-06 0 16

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 EG 8 59
2018 EG-06 0 16

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 EG 8 59

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 EG 42 59
2018 EG-04 55 11
2018 EG-05 48 21
2018 EG-06 31 16

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 EG 29 59
2018 EG-05 24 21
2018 EG-06 50 16

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 EG 15 59
2018 EG-05 24 21
2018 EG-06 0 16

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 EG 63 60
2018 EG-05 64 22
2018 EG-06 50 16

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 EG 37 60
2018 EG-05 45 22

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 EG 10 60

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 EG 23 60
2018 EG-05 32 22

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 EG 8 60
2018 EG-04 0 11

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 EG 12 60

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 EG 17 60

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 EG 20 60
2018 EG-06 38 16

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 EG 9 53
2018 EG-04 0 10

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 EG 28 53
2018 EG-06 40 15

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 EG 11 53

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 EG 9 53

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 EG 15 53

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 EG 36 53
2018 EG-05 39 18

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 EG 55 53
2018 EG-05 56 18
2018 EG-06 40 15

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 EG 64 53
2018 EG-05 61 18
2018 EG-06 47 15

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 EG 17 53

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 10 19 24 11 6 24 4 42 24 445
2018 EG-03 13 18 33 5 4 26 1 43 12 82
2018 EG-04 11 23 14 10 6 29 7 53 26 110
2018 EG-05 8 15 26 16 5 24 5 33 30 147
2018 EG-06 7 23 26 10 13 19 3 38 29 70
2018 EG-07 10 25 30 10 5 15 5 44 19 20
2017 EG 11 19 21 9 6 26 8 46 22 499
2017 EG-03 18 13 10 8 5 30 17 58 24 84
2017 EG-04 14 18 23 9 3 27 6 48 19 128
2017 EG-05 7 21 21 11 8 26 6 42 28 173
2017 EG-06 10 21 32 5 5 23 4 43 14 79
2017 EG-07 5 23 32 14 5 18 5 35 24 22
2014 EG 14 19 22 5 6 25 9 50 17 523
2014 EG-02 30 26 24 5 5 10 0 61 11 20
2014 EG-03 12 12 20 2 5 34 15 47 15 92
2014 EG-04 9 13 18 9 8 32 11 39 30 130
2014 EG-05 16 22 23 6 4 22 7 53 15 160
2014 EG-06 17 24 29 3 7 16 4 51 13 90
2014 EG-07 4 43 26 0 4 17 4 61 6 23

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 19 37 24 9 5 6 0 59 15 446
2018 EG-03 24 41 24 2 2 5 0 69 5 82
2018 EG-04 22 39 20 8 5 5 1 65 14 110
2018 EG-05 14 31 28 14 7 7 0 48 22 148
2018 EG-06 17 34 26 10 7 6 0 55 18 70
2018 EG-07 25 30 25 15 5 0 0 55 20 20
2017 EG 22 36 19 8 4 9 1 65 14 498
2017 EG-03 38 32 5 6 4 13 2 83 11 84
2017 EG-04 24 35 20 10 3 6 2 64 14 128
2017 EG-05 18 32 25 9 6 9 1 56 16 172
2017 EG-06 13 46 24 6 4 8 0 63 11 79
2017 EG-07 9 59 18 9 5 0 0 68 14 22
2014 EG 26 31 21 6 5 10 1 64 13 523
2014 EG-02 40 30 26 0 5 0 0 69 5 20
2014 EG-03 25 25 26 7 4 12 1 58 13 92
2014 EG-04 23 29 21 6 5 15 1 62 14 130
2014 EG-05 27 31 20 7 6 8 1 64 14 160
2014 EG-06 22 39 17 6 3 12 1 71 10 90
2014 EG-07 26 39 26 0 4 4 0 68 5 23
2011 EG 25 38 21 6 5 4 0 66 11 529
2011 EG-02 42 37 11 0 5 5 0 83 6 19
2011 EG-03 25 34 28 7 3 3 0 60 10 89
2011 EG-04 25 38 18 7 6 5 0 67 14 112
2011 EG-05 23 42 20 7 4 4 0 68 12 180
2011 EG-06 20 40 24 5 5 5 0 63 11 95
2011 EG-07 46 25 17 4 4 4 0 74 9 24
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EG 7 93 446
2018 EG-04 5 95 110
2018 EG-05 9 91 149
2018 EG-06 9 91 69

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 EG 34 29

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 EG 0 29
2018 EG-05 0 14

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 EG 21 29

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 EG 17 29

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 EG 28 29

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 EG 41 29

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 EG 0 29
2018 EG-05 0 14

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 EG 21 29

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 EG 0 29
2018 EG-05 0 14

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 EG 0 29
2018 EG-05 0 14

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 EG 28 29
2018 EG-05 43 14

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 EG 17 29

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 EG 0 29
2018 EG-05 0 14

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 EG 0 29
2018 EG-05 0 14

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 EG 52 29
2018 EG-05 43 14

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 EG 32 28

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 EG 0 28
2018 EG-05 0 13

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 EG 0 28
2018 EG-05 0 13

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 EG 0 28
2018 EG-05 0 13

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 EG 36 28
2018 EG-05 38 13

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 EG 54 28

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 EG 0 28
2018 EG-05 0 13

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 EG 71 28

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 11 17 32 4 3 28 5 43 10 447
2018 EG-03 17 20 28 2 1 30 1 54 5 82
2018 EG-04 14 15 25 4 2 29 11 48 9 110
2018 EG-05 7 15 37 3 5 30 4 33 11 149
2018 EG-06 9 20 33 10 3 21 4 38 17 70
2018 EG-07 15 25 45 0 0 15 0 47 0 20
2017 EG 14 15 24 3 2 34 8 49 9 498
2017 EG-03 25 8 13 4 1 33 16 65 9 84
2017 EG-04 14 16 20 5 2 36 8 53 11 128
2017 EG-05 8 17 27 3 3 38 5 43 10 172
2017 EG-06 14 19 32 3 3 23 8 47 7 79
2017 EG-07 14 14 55 0 0 14 5 33 0 22
2014 EG 13 19 22 4 2 31 9 54 10 523
2014 EG-02 24 36 14 5 5 15 0 71 12 20
2014 EG-03 12 10 12 2 1 47 16 59 9 92
2014 EG-04 10 16 21 2 2 40 9 52 8 130
2014 EG-05 14 21 25 6 1 26 7 52 10 160
2014 EG-06 12 22 29 3 3 21 9 49 10 90
2014 EG-07 9 39 22 4 4 17 4 61 11 23

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 22 34 28 4 3 9 1 62 8 446
2018 EG-03 29 40 21 1 1 7 0 75 3 82
2018 EG-04 23 35 25 4 2 11 2 66 6 110
2018 EG-05 17 34 33 4 5 7 0 54 10 149
2018 EG-06 19 28 30 10 1 10 1 52 13 69
2018 EG-07 30 30 35 0 0 5 0 63 0 20
2017 EG 25 32 22 4 3 12 2 66 9 499
2017 EG-03 45 24 11 2 4 11 4 80 7 84
2017 EG-04 23 30 23 5 2 12 3 63 9 128
2017 EG-05 21 32 25 5 4 13 1 62 10 173
2017 EG-06 15 43 23 5 1 11 1 67 7 79
2017 EG-07 23 41 32 5 0 0 0 64 5 22
2014 EG 26 32 19 5 2 14 1 69 9 523
2014 EG-02 30 45 10 15 0 0 0 74 15 20
2014 EG-03 25 28 21 4 1 20 1 67 7 92
2014 EG-04 29 29 19 5 2 15 2 70 7 130
2014 EG-05 27 31 18 6 3 14 1 68 11 160
2014 EG-06 21 37 20 3 3 13 2 68 8 90
2014 EG-07 17 52 17 4 4 4 0 73 9 23
2011 EG 28 42 16 4 3 8 0 75 7 528
2011 EG-02 47 37 5 0 5 5 0 89 6 19
2011 EG-03 34 29 24 3 2 8 0 68 6 89
2011 EG-04 22 44 16 5 3 10 0 73 9 112
2011 EG-05 27 44 15 4 3 7 0 77 8 179
2011 EG-06 18 52 16 2 3 9 0 77 6 95
2011 EG-07 54 25 8 4 0 8 0 86 5 24
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 11 21 25 16 26 0 0 32 42 447
2018 EG-03 13 26 18 10 32 0 1 40 42 82
2018 EG-04 9 25 26 20 19 0 1 34 39 110
2018 EG-05 13 22 28 15 21 0 0 36 36 149
2018 EG-06 9 14 27 14 36 0 0 23 50 70
2018 EG-07 0 5 30 30 35 0 0 5 65 20
2017 EG 14 27 21 15 22 0 0 41 37 499
2017 EG-03 20 28 25 13 13 0 0 49 26 84
2017 EG-04 16 26 20 12 27 0 0 41 39 128
2017 EG-05 14 30 22 17 17 0 1 44 34 173
2017 EG-06 11 24 20 14 29 1 0 36 44 79
2017 EG-07 5 14 18 14 50 0 0 18 64 22

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 10 30 30 18 12 0 0 40 31 446
2018 EG-03 17 24 27 17 15 0 0 41 32 82
2018 EG-04 10 35 34 13 8 0 0 45 21 110
2018 EG-05 11 34 28 17 9 0 0 45 27 149
2018 EG-06 3 17 26 32 20 0 1 21 53 69
2018 EG-07 0 30 40 10 20 0 0 30 30 20
2017 EG 16 35 25 15 8 0 0 51 23 498
2017 EG-03 27 33 25 5 10 0 0 61 14 84
2017 EG-04 19 41 26 9 5 0 0 59 15 128
2017 EG-05 14 43 18 20 5 0 0 57 25 173
2017 EG-06 8 19 35 24 14 0 0 27 38 78
2017 EG-07 5 9 41 23 23 0 0 14 45 22

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 22 38 22 11 6 0 1 61 17 444
2018 EG-03 35 31 17 9 6 0 2 67 15 81
2018 EG-04 25 43 20 9 3 0 0 68 12 109
2018 EG-05 22 39 22 11 5 0 1 61 16 148
2018 EG-06 9 39 23 17 11 0 1 48 29 70
2018 EG-07 5 35 40 5 15 0 0 40 20 20
2017 EG 30 38 17 8 5 0 1 69 13 498
2017 EG-03 42 29 15 6 6 0 2 73 12 83
2017 EG-04 38 39 12 6 3 1 2 78 10 128
2017 EG-05 24 48 18 6 3 0 2 73 9 173
2017 EG-06 19 34 25 16 5 0 0 53 21 79
2017 EG-07 18 23 27 18 14 0 0 41 32 22

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 15 24 22 21 18 0 0 39 39 445
2018 EG-03 21 23 23 13 20 0 0 44 33 82
2018 EG-04 15 29 24 22 10 0 0 45 32 110
2018 EG-05 17 27 25 21 9 0 0 44 31 149
2018 EG-06 4 14 14 30 36 0 0 19 67 69
2018 EG-07 0 30 20 10 40 0 0 30 50 20
2017 EG 16 25 23 20 15 1 1 42 35 499
2017 EG-03 25 32 17 13 13 0 0 57 26 84
2017 EG-04 20 27 23 19 9 2 2 48 29 128
2017 EG-05 16 26 26 21 10 1 0 42 31 173
2017 EG-06 6 19 18 25 30 0 1 26 57 79
2017 EG-07 5 9 32 27 27 0 0 14 55 22

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 40 29 16 9 4 0 3 71 13 445
2018 EG-03 39 24 17 11 5 0 4 66 16 82
2018 EG-04 45 28 16 4 2 0 5 77 6 110
2018 EG-05 39 28 15 13 3 0 2 68 17 148
2018 EG-06 38 28 22 6 6 0 1 66 12 69
2018 EG-07 30 50 0 5 15 0 0 80 20 20
2017 EG 40 36 12 6 2 0 3 79 9 499
2017 EG-03 53 28 7 6 4 1 1 83 10 84
2017 EG-04 48 36 4 5 1 1 5 89 7 128
2017 EG-05 37 36 15 7 3 0 1 74 10 173
2017 EG-06 28 40 22 5 1 0 4 71 7 79
2017 EG-07 14 50 9 18 5 0 5 67 24 22

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 21 32 23 13 11 0 0 53 24 447
2018 EG-03 30 28 23 10 9 0 0 59 18 82
2018 EG-04 18 35 25 15 6 0 0 54 22 110
2018 EG-05 19 29 23 15 13 0 1 48 28 149
2018 EG-06 16 36 21 14 13 0 0 51 27 70
2018 EG-07 20 20 35 5 20 0 0 40 25 20
2017 EG 26 33 21 13 7 0 0 59 20 499
2017 EG-03 37 33 14 10 6 0 0 70 16 84
2017 EG-04 27 31 19 15 8 0 0 58 23 128
2017 EG-05 22 36 24 12 6 0 0 59 17 173
2017 EG-06 24 28 28 15 5 0 0 52 20 79
2017 EG-07 18 32 14 9 27 0 0 50 36 22

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 15 40 29 11 5 0 1 56 15 446
2018 EG-03 26 34 28 7 5 0 0 60 12 82
2018 EG-04 13 47 27 10 3 0 0 60 13 110
2018 EG-05 16 41 26 12 4 0 1 58 16 148
2018 EG-06 11 40 31 9 6 1 1 53 15 70
2018 EG-07 0 30 45 15 10 0 0 30 25 20
2017 EG 25 33 21 13 7 0 0 59 20 498
2017 EG-03 37 32 12 14 5 0 0 69 19 84
2017 EG-04 28 29 25 12 5 1 0 58 17 128
2017 EG-05 21 35 23 13 7 0 1 56 20 173
2017 EG-06 18 44 17 15 5 0 1 62 21 78
2017 EG-07 14 18 36 18 14 0 0 32 32 22

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 18 35 25 14 8 0 0 53 22 447
2018 EG-03 22 35 26 11 6 0 0 57 17 82
2018 EG-04 20 37 29 9 4 1 0 58 13 110
2018 EG-05 21 34 23 13 8 0 1 55 21 149
2018 EG-06 7 41 21 19 11 0 0 49 30 70
2018 EG-07 0 25 25 30 20 0 0 25 50 20
2017 EG 23 35 22 12 7 1 0 59 19 497
2017 EG-03 28 41 24 2 4 1 0 69 6 83
2017 EG-04 33 28 20 13 5 1 1 62 17 128
2017 EG-05 20 41 21 12 5 1 1 61 18 172
2017 EG-06 18 32 20 19 11 0 0 49 30 79
2017 EG-07 9 18 27 23 23 0 0 27 45 22

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 19 38 24 13 5 0 1 57 18 447
2018 EG-03 27 26 30 12 4 0 1 53 16 82
2018 EG-04 20 40 25 11 4 0 0 60 15 110
2018 EG-05 21 42 18 12 6 0 1 64 18 149
2018 EG-06 11 36 27 19 6 0 1 48 25 70
2018 EG-07 5 45 20 15 15 0 0 50 30 20
2017 EG 28 34 20 11 6 0 0 62 17 499
2017 EG-03 31 41 18 5 5 0 0 73 10 84
2017 EG-04 35 28 18 12 6 1 0 64 18 128
2017 EG-05 29 36 20 9 6 0 1 65 15 173
2017 EG-06 20 33 22 19 5 0 1 54 24 79
2017 EG-07 5 27 50 5 14 0 0 32 18 22

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 27 33 24 9 7 1 0 60 16 446
2018 EG-03 37 27 23 6 5 1 0 65 11 81
2018 EG-04 26 40 19 9 4 1 1 68 13 110
2018 EG-05 33 31 19 9 7 1 0 64 16 149
2018 EG-06 11 34 29 14 11 0 0 46 26 70
2018 EG-07 5 25 50 5 15 0 0 30 20 20
2017 EG 29 36 18 9 6 1 1 66 15 499
2017 EG-03 39 39 13 2 2 2 1 82 5 84
2017 EG-04 34 33 17 12 3 1 0 68 15 128
2017 EG-05 32 35 19 7 6 0 1 68 13 173
2017 EG-06 13 40 27 13 6 0 1 54 19 79
2017 EG-07 9 23 23 23 23 0 0 32 45 22

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 43 34 16 5 2 0 0 77 7 444
2018 EG-03 43 30 18 6 2 0 0 73 9 82
2018 EG-04 44 38 12 5 2 0 0 82 6 110
2018 EG-05 45 32 15 7 0 0 0 78 7 148
2018 EG-06 42 29 23 0 4 0 1 72 4 69
2018 EG-07 35 45 10 0 10 0 0 80 10 20
2017 EG 52 31 12 3 2 0 1 83 5 499
2017 EG-03 61 23 11 2 2 0 1 84 5 84
2017 EG-04 49 37 9 5 0 0 0 87 5 128
2017 EG-05 51 30 16 2 1 0 1 82 2 173
2017 EG-06 44 34 13 1 4 0 4 81 5 79
2017 EG-07 64 18 5 9 5 0 0 82 14 22

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 66 19 7 2 2 0 3 89 4 446
2018 EG-03 63 22 6 2 2 0 4 89 5 82
2018 EG-04 62 18 6 3 2 2 6 88 5 109
2018 EG-05 69 19 8 1 1 0 1 89 3 149
2018 EG-06 63 23 10 1 0 0 3 88 1 70
2018 EG-07 75 5 5 5 5 0 5 84 11 20

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 65 17 7 2 4 0 2 85 7 446
2018 EG-03 73 20 2 1 1 0 2 95 3 82
2018 EG-04 67 17 5 3 3 2 4 89 6 110
2018 EG-05 60 17 12 3 7 0 1 78 10 149
2018 EG-06 64 16 12 4 3 0 1 81 7 69
2018 EG-07 70 20 0 0 10 0 0 90 10 20
2017 EG 70 17 6 3 2 1 2 89 5 497
2017 EG-03 80 8 6 0 1 2 2 92 1 84
2017 EG-04 73 13 8 3 3 0 1 86 6 128
2017 EG-05 63 23 6 3 3 0 1 87 7 173
2017 EG-06 71 19 3 4 0 0 4 93 4 78
2017 EG-07 73 18 0 0 0 5 5 100 0 22

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 44 31 16 5 3 0 0 76 8 446
2018 EG-03 54 23 13 6 4 0 0 77 10 82
2018 EG-04 45 35 15 3 1 0 1 82 4 110
2018 EG-05 47 29 16 6 2 0 0 76 8 149
2018 EG-06 27 41 16 7 7 0 1 70 14 70
2018 EG-07 25 35 30 0 10 0 0 60 10 20
2017 EG 46 34 14 3 2 0 1 81 5 497
2017 EG-03 56 30 8 2 2 0 1 87 5 84
2017 EG-04 48 33 16 2 1 0 1 82 2 128
2017 EG-05 43 38 13 3 3 0 1 82 6 173
2017 EG-06 36 38 14 6 3 0 3 76 9 78
2017 EG-07 36 27 32 0 5 0 0 64 5 22

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 45 25 16 7 6 0 1 71 13 445
2018 EG-03 46 28 21 2 2 0 0 74 5 82
2018 EG-04 43 28 14 8 6 0 2 72 14 109
2018 EG-05 42 23 14 8 12 0 1 66 20 149
2018 EG-06 47 27 17 7 1 0 0 74 9 70
2018 EG-07 50 20 15 10 5 0 0 70 15 20
2017 EG 54 24 11 6 3 1 1 79 10 499
2017 EG-03 73 10 8 5 4 0 1 83 8 84
2017 EG-04 47 31 13 6 2 1 1 79 9 128
2017 EG-05 49 25 13 9 3 0 2 75 12 173
2017 EG-06 54 25 9 4 3 3 3 84 7 79
2017 EG-07 50 32 14 0 5 0 0 82 5 22

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 50 13 7 3 2 0 26 84 6 442
2018 EG-03 53 4 4 1 0 0 39 92 2 80
2018 EG-04 51 11 3 1 0 0 35 94 1 110
2018 EG-05 56 10 4 1 0 0 30 93 1 149
2018 EG-06 35 29 18 9 4 0 4 68 14 68
2018 EG-07 25 25 20 10 20 0 0 50 30 20
2017 EG 50 12 4 3 2 0 29 88 7 498
2017 EG-03 56 8 1 0 1 0 33 96 2 84
2017 EG-04 57 7 3 1 1 0 31 93 2 127
2017 EG-05 52 9 2 1 0 0 37 96 1 173
2017 EG-06 34 29 10 9 5 0 13 73 16 79
2017 EG-07 27 23 18 18 14 0 0 50 32 22

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 67 18 7 1 2 1 5 90 3 443
2018 EG-03 78 12 4 0 0 0 6 96 0 82
2018 EG-04 65 19 6 1 0 2 8 93 1 108
2018 EG-05 70 18 7 1 0 0 4 92 1 148
2018 EG-06 54 23 11 3 6 1 1 79 9 70
2018 EG-07 65 20 5 0 10 0 0 85 10 20
2017 EG 68 19 3 2 1 1 7 94 3 496
2017 EG-03 69 17 3 0 1 0 10 95 1 82
2017 EG-04 72 15 1 0 0 2 10 99 0 127
2017 EG-05 68 21 2 3 1 0 6 95 4 173
2017 EG-06 66 21 8 1 1 0 3 90 3 79
2017 EG-07 50 23 14 9 5 0 0 73 14 22

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 64 18 7 5 4 1 1 84 9 445
2018 EG-03 56 20 9 9 5 2 0 78 14 82
2018 EG-04 58 20 9 5 5 1 1 80 11 110
2018 EG-05 66 20 5 3 3 0 3 88 6 148
2018 EG-06 76 16 4 3 0 0 1 93 3 70
2018 EG-07 80 5 5 5 5 0 0 85 10 20
2017 EG 60 20 6 5 5 1 3 83 11 499
2017 EG-03 54 12 10 8 13 0 4 68 22 84
2017 EG-04 51 23 9 6 9 0 2 76 15 128
2017 EG-05 60 27 5 3 2 1 3 90 5 173
2017 EG-06 79 11 4 3 0 1 3 93 3 79
2017 EG-07 73 9 5 14 0 0 0 82 14 22

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 41 33 22 3 1 0 1 74 4 446
2018 EG-03 44 39 15 1 1 0 0 83 2 82
2018 EG-04 35 35 24 4 2 0 1 71 6 110
2018 EG-05 44 32 19 3 1 0 1 77 3 149
2018 EG-06 43 24 29 3 0 0 1 68 3 70
2018 EG-07 30 45 15 5 5 0 0 75 10 20
2017 EG 46 36 13 3 1 0 1 83 4 496
2017 EG-03 56 31 7 5 0 0 1 88 5 84
2017 EG-04 46 33 15 5 1 1 0 79 6 126
2017 EG-05 45 36 16 2 0 0 1 82 2 173
2017 EG-06 42 40 10 0 4 0 4 86 4 79
2017 EG-07 32 50 9 9 0 0 0 82 9 22

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 10 30 39 16 6 0 0 40 22 444
2018 EG-03 12 32 39 16 1 0 0 44 17 82
2018 EG-04 15 38 33 13 2 0 0 52 15 109
2018 EG-05 9 32 37 14 7 0 0 42 21 149
2018 EG-06 3 11 54 19 13 0 0 14 31 70
2018 EG-07 0 32 26 32 11 0 0 32 42 19
2017 EG 8 36 38 12 6 0 0 44 18 498
2017 EG-03 11 47 28 10 5 0 0 58 15 83
2017 EG-04 8 41 33 11 5 1 0 50 17 128
2017 EG-05 9 34 43 9 4 0 1 43 13 173
2017 EG-06 4 21 43 21 10 0 0 25 32 79
2017 EG-07 0 18 50 23 9 0 0 18 32 22

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 9 21 35 25 9 0 0 34 30 443
2018 EG-03 7 17 35 30 10 0 0 40 24 82
2018 EG-04 6 21 29 34 11 0 0 45 26 107
2018 EG-05 6 21 37 24 12 0 0 36 27 148
2018 EG-06 21 23 41 13 1 0 0 14 44 70
2018 EG-07 20 20 40 20 0 0 0 20 40 20
2017 EG 6 20 39 25 10 0 0 35 25 497
2017 EG-03 1 16 38 26 19 0 0 45 17 84
2017 EG-04 6 16 35 29 13 0 0 42 23 128
2017 EG-05 5 16 44 28 8 0 0 35 21 172
2017 EG-06 8 30 41 16 5 0 0 21 38 79
2017 EG-07 18 41 27 9 5 0 0 14 59 22

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 16 42 23 13 3 2 0 60 17 445
2018 EG-03 24 43 20 11 1 1 0 68 12 82
2018 EG-04 15 47 22 13 2 1 0 63 15 110
2018 EG-05 14 41 23 15 4 3 0 57 19 148
2018 EG-06 10 39 26 17 7 0 0 49 25 69
2018 EG-07 15 50 20 10 5 0 0 65 15 20
2017 EG 11 40 23 12 8 6 0 55 21 499
2017 EG-03 19 39 19 7 4 12 0 66 12 84
2017 EG-04 10 38 22 16 8 5 0 51 26 128
2017 EG-05 9 44 25 9 8 5 0 56 18 173
2017 EG-06 8 32 32 9 13 8 0 43 23 79
2017 EG-07 18 50 9 18 5 0 0 68 23 22

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 15 34 24 17 8 2 0 50 26 446
2018 EG-03 26 41 13 13 6 0 0 67 20 82
2018 EG-04 15 43 24 15 3 1 0 59 17 110
2018 EG-05 11 32 26 18 11 3 0 44 30 148
2018 EG-06 11 20 29 26 11 3 0 32 38 70
2018 EG-07 15 35 25 20 5 0 0 50 25 20
2017 EG 12 40 19 17 10 2 0 53 28 498
2017 EG-03 23 43 12 11 8 4 0 68 20 84
2017 EG-04 13 41 18 17 9 2 0 55 26 128
2017 EG-05 13 37 22 14 12 2 0 51 26 173
2017 EG-06 3 37 20 28 9 4 0 41 38 79
2017 EG-07 0 50 14 23 14 0 0 50 36 22
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 12 23 30 18 17 1 0 12 88 444
2018 EG-03 18 26 17 13 22 2 1 19 81 82
2018 EG-04 15 19 32 19 14 2 0 15 85 110
2018 EG-05 9 24 34 20 12 1 0 9 91 147
2018 EG-06 9 25 26 16 25 0 0 9 91 69
2018 EG-07 0 15 40 15 30 0 0 0 100 20
2017 EG 27 19 23 14 14 3 0 28 72 498
2017 EG-03 38 11 23 16 8 5 0 40 60 84
2017 EG-04 28 14 22 13 19 4 1 30 70 128
2017 EG-05 26 24 23 14 10 2 1 27 73 173
2017 EG-06 19 25 23 14 19 0 0 19 81 79
2017 EG-07 14 14 27 18 23 5 0 14 86 22

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 EG 17 383
2018 EG-03 25 64
2018 EG-04 18 92
2018 EG-05 12 131
2018 EG-06 13 63
2018 EG-07 26 19
2017 EG 19 348
2017 EG-03 23 48
2017 EG-04 28 86
2017 EG-05 12 122
2017 EG-06 9 64
2017 EG-07 39 18

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 EG 35 383
2018 EG-03 31 64
2018 EG-04 39 92
2018 EG-05 31 131
2018 EG-06 37 63
2018 EG-07 37 19
2017 EG 35 348
2017 EG-03 36 48
2017 EG-04 39 86
2017 EG-05 32 122
2017 EG-06 34 64
2017 EG-07 39 18

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 EG 48 383
2018 EG-03 34 64
2018 EG-04 53 92
2018 EG-05 50 131
2018 EG-06 48 63
2018 EG-07 58 19
2017 EG 18 348
2017 EG-03 21 48
2017 EG-04 17 86
2017 EG-05 20 122
2017 EG-06 12 64
2017 EG-07 28 18

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 EG 38 383
2018 EG-03 23 64
2018 EG-04 28 92
2018 EG-05 37 131
2018 EG-06 57 63
2018 EG-07 68 19
2017 EG 54 348
2017 EG-03 42 48
2017 EG-04 46 86
2017 EG-05 55 122
2017 EG-06 66 64
2017 EG-07 78 18

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 EG 8 383
2018 EG-03 3 64
2018 EG-04 12 92
2018 EG-05 9 131
2018 EG-06 5 63
2018 EG-07 0 19
2017 EG 8 348
2017 EG-03 0 48
2017 EG-04 15 86
2017 EG-05 9 122
2017 EG-06 5 64
2017 EG-07 6 18

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 EG 48 383
2018 EG-03 34 64
2018 EG-04 39 92
2018 EG-05 47 131
2018 EG-06 73 63
2018 EG-07 63 19

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 EG 33 383
2018 EG-03 41 64
2018 EG-04 30 92
2018 EG-05 37 131
2018 EG-06 16 63
2018 EG-07 32 19
2017 EG 41 348
2017 EG-03 44 48
2017 EG-04 48 86
2017 EG-05 39 122
2017 EG-06 34 64
2017 EG-07 28 18

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 EG 2 36 17 13 5 26 381
2018 EG-03 3 32 21 11 6 27 63
2018 EG-04 4 41 13 13 3 25 92
2018 EG-05 0 38 22 16 5 19 130
2018 EG-06 3 37 6 13 8 32 62
2018 EG-07 0 25 20 10 0 45 20
2017 EG 5 34 26 12 4 18 347
2017 EG-03 6 44 19 15 4 13 48
2017 EG-04 3 26 34 17 5 15 86
2017 EG-05 6 39 25 7 5 18 122
2017 EG-06 2 36 22 12 3 25 64
2017 EG-07 6 11 33 11 6 33 18

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EG 17 83 384
2018 EG-03 28 72 64
2018 EG-04 22 78 91
2018 EG-05 14 86 132
2018 EG-06 6 94 63
2018 EG-07 30 70 20

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 4 17 18 24 32 1 3 22 58 384
2018 EG-03 5 20 11 28 30 2 5 27 62 64
2018 EG-04 9 21 20 18 28 0 4 31 49 92
2018 EG-05 1 16 21 27 32 2 1 17 61 131
2018 EG-06 6 8 19 24 40 0 3 15 66 63
2018 EG-07 0 15 15 25 45 0 0 15 70 20
2017 EG 3 18 17 21 33 3 5 23 58 349
2017 EG-03 8 23 15 25 21 2 6 34 50 48
2017 EG-04 5 20 21 22 28 2 2 25 53 86
2017 EG-05 2 20 17 21 30 5 6 24 57 123
2017 EG-06 0 16 19 12 49 0 5 16 64 64
2017 EG-07 0 0 11 33 56 0 0 0 89 18

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 1 8 14 23 50 2 2 9 76 383
2018 EG-03 2 16 6 25 45 2 5 18 75 64
2018 EG-04 1 7 18 25 46 1 2 8 74 91
2018 EG-05 0 7 15 24 50 3 2 7 78 131
2018 EG-06 2 5 19 17 54 0 3 7 74 63
2018 EG-07 0 5 15 25 55 0 0 5 80 20
2017 EG 0 5 11 17 60 3 4 6 82 348
2017 EG-03 2 6 4 23 58 4 2 9 87 48
2017 EG-04 0 5 12 15 65 1 2 5 83 86
2017 EG-05 0 8 14 15 53 4 6 9 76 123
2017 EG-06 0 3 12 14 67 0 3 3 84 64
2017 EG-07 0 0 6 28 67 0 0 0 94 18

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 35 20 14 9 11 1 10 61 22 443
2018 EG-03 29 23 11 7 12 0 17 63 24 82
2018 EG-04 37 19 18 7 7 1 10 64 17 108
2018 EG-05 38 20 16 10 7 1 9 63 19 148
2018 EG-06 37 16 11 9 20 1 6 57 31 70
2018 EG-07 21 26 16 21 11 5 0 50 33 19
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