2018 Public Service Employee Survey Results for Environment and Climate Change Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 25 40 17 12 5 0 1 66 17 198
2018 CS-01 31 28 14 17 7 0 3 61 25 29
2018 CS-02 25 38 19 14 3 0 1 64 17 79
2018 CS-03 25 44 16 9 7 0 0 68 16 57
2017 CS 26 34 13 18 8 0 0 60 26 214
2017 CS-01 35 19 23 16 6 0 0 55 23 31
2017 CS-02 21 32 13 23 10 1 0 53 33 91
2017 CS-03 29 38 5 19 8 0 2 68 27 63
2017 CS-04 21 54 17 4 4 0 0 75 8 24
2014 CS 18 39 17 16 9 0 0 58 25 265
2014 CS-01 29 23 32 13 3 0 0 52 16 31
2014 CS-02 18 44 14 16 9 0 0 61 25 124
2014 CS-03 17 33 14 23 14 0 0 50 36 66
2014 CS-04 14 46 23 11 6 0 0 60 17 35
2011 CS 13 30 18 23 14 1 1 44 38 374
2011 CS-01 16 29 16 18 18 2 0 46 37 55
2011 CS-02 11 27 20 28 13 0 1 38 42 175
2011 CS-03 15 37 11 18 17 1 0 53 36 92
2011 CS-04 15 29 27 17 12 0 0 44 29 41
2011 CS-05 20 30 20 30 0 0 0 50 30 10
2008 CS 14 31 18 24 13 0 0 46 37 302
2008 CS-01 15 33 16 22 15 0 0 47 36 55
2008 CS-02 15 25 18 27 15 0 0 40 42 155
2008 CS-03 8 44 12 25 8 2 0 53 34 59
2008 CS-04 14 43 29 5 10 0 0 57 14 21

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 35 51 8 5 2 0 0 86 7 197
2018 CS-01 39 46 4 7 4 0 0 86 11 28
2018 CS-02 38 51 5 5 1 0 0 89 6 79
2018 CS-03 32 51 11 5 2 0 0 82 7 57
2017 CS 44 37 10 7 1 0 0 82 8 215
2017 CS-01 48 29 10 6 6 0 0 77 13 31
2017 CS-02 41 38 13 8 0 0 0 79 8 92
2017 CS-03 47 37 6 6 2 0 2 85 8 63
2017 CS-04 33 50 13 4 0 0 0 83 4 24
2014 CS 36 44 9 8 2 0 0 80 11 264
2014 CS-01 35 42 10 13 0 0 0 77 13 31
2014 CS-02 40 45 10 3 2 0 0 85 5 124
2014 CS-03 32 43 8 12 5 0 0 75 17 65
2014 CS-04 29 43 9 17 3 0 0 71 20 35
2011 CS 43 40 8 6 3 0 0 83 9 374
2011 CS-01 49 31 9 9 2 0 0 80 11 55
2011 CS-02 41 41 9 7 2 0 0 82 9 175
2011 CS-03 46 39 7 4 4 0 0 85 9 92
2011 CS-04 37 46 7 5 5 0 0 83 10 41
2011 CS-05 30 50 10 10 0 0 0 80 10 10
2008 CS 33 42 10 11 3 0 0 76 14 301
2008 CS-01 42 36 7 7 5 2 0 80 13 55
2008 CS-02 29 45 12 11 2 0 0 75 13 154
2008 CS-03 42 32 5 15 5 0 0 75 20 59
2008 CS-04 19 57 14 10 0 0 0 76 10 21

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 46 39 6 6 3 0 0 86 9 198
2018 CS-01 41 38 3 14 3 0 0 79 17 29
2018 CS-02 48 42 4 4 3 0 0 90 6 79
2018 CS-03 46 37 9 7 2 0 0 82 9 57
2017 CS 51 38 5 5 1 0 0 89 6 215
2017 CS-01 68 19 10 3 0 0 0 87 3 31
2017 CS-02 40 47 4 7 2 0 0 87 9 92
2017 CS-03 55 35 3 5 0 0 2 92 5 63
2017 CS-04 50 41 4 4 0 0 0 92 4 24
2014 CS 42 39 10 7 2 0 0 81 9 265
2014 CS-01 45 32 16 3 3 0 0 77 6 31
2014 CS-02 42 42 9 6 2 0 0 84 7 124
2014 CS-03 36 38 11 11 5 0 0 74 15 66
2014 CS-04 43 37 9 11 0 0 0 80 11 35
2011 CS 45 44 6 3 2 0 0 89 5 374
2011 CS-01 51 31 7 5 5 0 0 82 11 55
2011 CS-02 43 44 9 3 1 0 1 87 4 175
2011 CS-03 52 40 3 2 2 0 0 92 4 92
2011 CS-04 32 61 2 0 5 0 0 93 5 41
2011 CS-05 30 70 0 0 0 0 0 100 0 10
2008 CS 38 44 9 7 2 0 0 82 9 302
2008 CS-01 53 29 7 5 5 0 0 82 11 55
2008 CS-02 31 48 12 7 1 0 0 79 8 155
2008 CS-03 44 44 3 7 2 0 0 88 8 59
2008 CS-04 43 33 10 14 0 0 0 76 14 21

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 54 30 7 6 3 1 1 85 8 198
2018 CS-01 52 28 10 3 0 3 3 85 4 29
2018 CS-02 61 29 4 1 4 1 0 91 5 79
2018 CS-03 44 44 5 5 2 0 0 88 7 57
2017 CS 52 30 13 2 2 0 1 83 5 214
2017 CS-01 61 23 10 3 3 0 0 84 6 31
2017 CS-02 49 32 12 2 4 0 0 81 7 91
2017 CS-03 54 28 14 2 0 0 2 84 2 63
2017 CS-04 50 29 13 4 0 0 4 82 4 24
2014 CS 39 35 14 8 2 1 1 75 10 264
2014 CS-01 39 45 0 10 0 0 6 90 10 31
2014 CS-02 45 31 15 6 2 2 0 77 7 123
2014 CS-03 36 29 20 9 4 0 2 66 14 66
2014 CS-04 26 49 11 11 3 0 0 74 14 35
2011 CS 36 39 13 7 3 2 1 76 10 374
2011 CS-01 36 40 11 9 0 4 0 79 9 55
2011 CS-02 36 42 13 5 3 1 0 79 8 175
2011 CS-03 38 32 15 10 1 2 2 73 11 92
2011 CS-04 27 41 17 2 10 0 2 70 13 41
2011 CS-05 40 10 10 30 10 0 0 50 40 10

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 32 45 14 4 5 0 0 77 9 196
2018 CS-01 38 34 10 10 7 0 0 72 17 29
2018 CS-02 34 49 10 1 5 0 0 84 6 79
2018 CS-03 32 38 16 7 7 0 0 70 14 56
2017 CS 37 42 12 3 5 0 0 80 8 215
2017 CS-01 42 39 13 0 6 0 0 81 6 31
2017 CS-02 35 40 14 4 7 0 0 75 11 92
2017 CS-03 36 48 10 2 3 0 2 85 5 63
2017 CS-04 33 46 12 8 0 0 0 80 8 24
2014 CS 30 42 12 11 6 0 0 72 16 265
2014 CS-01 35 35 10 16 3 0 0 71 19 31
2014 CS-02 32 48 10 6 3 0 0 80 10 124
2014 CS-03 29 35 12 11 14 0 0 64 24 66
2014 CS-04 20 37 23 17 3 0 0 57 20 35
2011 CS 29 43 15 8 5 0 0 72 13 374
2011 CS-01 35 36 18 9 0 2 0 72 9 55
2011 CS-02 29 46 13 7 6 0 0 75 13 175
2011 CS-03 29 42 14 7 8 0 0 72 14 92
2011 CS-04 22 34 24 12 7 0 0 56 20 41
2011 CS-05 10 60 20 10 0 0 0 70 10 10
2008 CS 28 46 11 10 5 0 0 73 15 301
2008 CS-01 40 42 2 13 4 0 0 82 16 55
2008 CS-02 23 47 14 8 7 0 0 71 15 154
2008 CS-03 27 44 10 15 3 0 0 71 19 59
2008 CS-04 24 48 19 10 0 0 0 71 10 21

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 28 36 15 13 8 1 0 64 21 198
2018 CS-01 28 38 14 7 14 0 0 66 21 29
2018 CS-02 27 42 9 15 6 1 0 69 22 79
2018 CS-03 32 30 19 9 11 0 0 61 19 57
2017 CS 33 31 15 15 6 0 0 64 21 215
2017 CS-01 42 29 6 13 10 0 0 71 23 31
2017 CS-02 27 29 17 17 9 0 0 57 26 92
2017 CS-03 38 32 11 14 3 0 2 71 18 63
2017 CS-04 25 42 25 8 0 0 0 67 8 24
2014 CS 20 35 17 18 9 0 0 55 27 265
2014 CS-01 16 32 26 13 13 0 0 48 26 31
2014 CS-02 23 34 16 19 9 0 0 56 27 124
2014 CS-03 21 41 8 18 12 0 0 62 30 66
2014 CS-04 17 29 34 14 6 0 0 46 20 35
2011 CS 20 34 21 14 10 1 0 54 25 374
2011 CS-01 27 27 22 11 11 2 0 56 22 55
2011 CS-02 15 37 22 15 10 0 0 53 25 175
2011 CS-03 28 27 18 14 11 1 0 56 25 92
2011 CS-04 15 46 17 12 10 0 0 61 22 41
2011 CS-05 20 20 30 30 0 0 0 40 30 10

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 25 45 13 15 3 0 0 70 18 197
2018 CS-01 29 46 11 11 4 0 0 75 14 28
2018 CS-02 28 44 13 13 3 0 0 72 15 79
2018 CS-03 25 39 12 25 0 0 0 63 25 57
2017 CS 26 43 15 11 4 0 0 69 16 215
2017 CS-01 42 29 13 13 3 0 0 71 16 31
2017 CS-02 23 46 16 9 5 1 0 69 14 92
2017 CS-03 24 46 10 14 5 0 2 71 19 63
2017 CS-04 25 42 20 13 0 0 0 67 13 24

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 44 40 10 3 2 1 1 86 5 198
2018 CS-01 41 38 10 7 0 0 3 82 7 29
2018 CS-02 38 42 13 5 1 1 0 81 6 79
2018 CS-03 44 47 7 0 2 0 0 91 2 57
2017 CS 41 41 9 4 2 1 0 84 7 215
2017 CS-01 58 26 10 6 0 0 0 84 6 31
2017 CS-02 32 45 11 8 3 2 0 78 11 92
2017 CS-03 47 41 6 0 3 0 2 90 3 63
2017 CS-04 42 46 12 0 0 0 0 88 0 24
2014 CS 35 41 14 5 3 1 0 77 8 264
2014 CS-01 39 26 23 6 3 3 0 67 10 31
2014 CS-02 33 42 13 6 5 1 0 76 11 124
2014 CS-03 37 42 17 5 0 0 0 79 5 65
2014 CS-04 37 46 11 3 3 0 0 83 6 35
2011 CS 35 43 11 5 4 1 0 80 9 374
2011 CS-01 40 31 22 5 2 0 0 71 7 55
2011 CS-02 33 46 11 6 3 1 1 80 9 175
2011 CS-03 39 40 9 4 4 3 0 82 9 92
2011 CS-04 32 54 2 2 10 0 0 85 12 41
2011 CS-05 40 50 0 10 0 0 0 90 10 10
2008 CS 37 38 13 7 6 1 0 75 12 301
2008 CS-01 54 26 11 6 4 0 0 80 9 54
2008 CS-02 32 36 15 8 8 2 0 69 16 155
2008 CS-03 32 46 12 5 5 0 0 78 10 59
2008 CS-04 29 57 5 10 0 0 0 86 10 21

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 34 38 13 9 7 0 0 72 16 197
2018 CS-01 41 28 17 7 7 0 0 69 14 29
2018 CS-02 28 46 9 10 6 0 0 74 17 78
2018 CS-03 33 33 16 7 11 0 0 67 18 57
2017 CS 29 39 16 7 7 1 1 69 14 215
2017 CS-01 35 45 6 3 6 0 3 83 10 31
2017 CS-02 23 37 21 9 10 1 0 60 19 92
2017 CS-03 37 40 8 8 5 2 2 79 13 63
2017 CS-04 25 38 29 8 0 0 0 63 8 24

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 52 34 10 3 1 0 0 86 4 195
2018 CS-01 59 21 17 3 0 0 0 79 3 29
2018 CS-02 48 40 6 3 3 0 0 88 5 77
2018 CS-03 53 30 14 4 0 0 0 82 4 57
2017 CS 48 40 7 4 1 0 0 88 5 213
2017 CS-01 38 45 14 3 0 0 0 83 3 29
2017 CS-02 46 38 8 5 3 0 0 84 9 92
2017 CS-03 52 43 0 3 0 0 2 97 3 63
2017 CS-04 50 38 12 0 0 0 0 88 0 24
2014 CS 51 33 10 4 2 0 0 85 5 265
2014 CS-01 52 35 13 0 0 0 0 87 0 31
2014 CS-02 55 35 6 2 2 0 0 90 5 124
2014 CS-03 47 29 14 9 2 0 0 76 11 66
2014 CS-04 43 34 20 3 0 0 0 77 3 35
2011 CS 53 34 9 2 2 1 0 88 4 373
2011 CS-01 60 24 13 4 0 0 0 84 4 55
2011 CS-02 54 32 9 2 2 1 0 87 3 175
2011 CS-03 54 37 5 1 2 0 0 91 3 91
2011 CS-04 39 49 7 2 2 0 0 88 5 41
2011 CS-05 50 30 20 0 0 0 0 80 0 10

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 35 39 15 6 5 1 1 74 11 198
2018 CS-01 31 34 10 10 10 0 3 68 21 29
2018 CS-02 29 44 18 5 4 0 0 73 9 79
2018 CS-03 40 37 11 7 4 2 0 79 11 57
2017 CS 34 41 11 8 7 0 0 75 14 211
2017 CS-01 37 27 17 7 13 0 0 63 20 30
2017 CS-02 24 42 14 10 9 0 0 67 19 90
2017 CS-03 40 47 3 5 3 0 2 88 8 62
2017 CS-04 46 38 12 4 0 0 0 84 4 24
2014 CS 20 46 14 13 7 0 0 66 20 265
2014 CS-01 16 35 29 10 10 0 0 52 19 31
2014 CS-02 20 45 15 12 7 0 0 65 19 124
2014 CS-03 20 46 11 15 9 0 0 65 24 66
2014 CS-04 23 54 9 14 0 0 0 77 14 35
2011 CS 23 43 17 10 7 0 0 66 17 373
2011 CS-01 16 35 24 11 11 2 2 53 23 55
2011 CS-02 21 43 19 11 5 0 0 65 16 175
2011 CS-03 27 46 11 7 9 0 0 74 15 91
2011 CS-04 24 54 10 7 5 0 0 78 12 41
2011 CS-05 30 30 10 20 10 0 0 60 30 10

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 31 40 14 10 5 0 0 72 15 198
2018 CS-01 31 34 7 17 10 0 0 66 28 29
2018 CS-02 29 42 13 10 6 0 0 71 16 79
2018 CS-03 33 40 12 11 4 0 0 74 14 57
2017 CS 37 33 13 11 5 0 0 71 16 214
2017 CS-01 43 27 7 20 3 0 0 70 23 30
2017 CS-02 32 32 17 11 9 0 0 63 20 92
2017 CS-03 41 38 10 6 3 0 2 81 10 63
2017 CS-04 42 33 13 13 0 0 0 75 13 24
2014 CS 29 37 18 11 6 0 0 66 16 265
2014 CS-01 32 29 19 16 3 0 0 61 19 31
2014 CS-02 27 41 17 10 4 0 0 69 15 124
2014 CS-03 26 33 18 9 14 0 0 59 23 66
2014 CS-04 37 31 23 9 0 0 0 69 9 35

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 31 33 18 12 6 0 0 64 18 198
2018 CS-01 45 28 17 3 7 0 0 72 10 29
2018 CS-02 32 38 11 10 9 0 0 70 19 79
2018 CS-03 28 25 25 18 5 0 0 53 23 57
2017 CS 31 37 12 15 5 0 0 68 19 213
2017 CS-01 47 37 7 10 0 0 0 83 10 30
2017 CS-02 26 33 16 17 8 0 0 59 25 92
2017 CS-03 30 41 11 11 5 0 2 73 16 63
2017 CS-04 35 44 4 17 0 0 0 78 17 23
2014 CS 25 36 20 11 8 0 0 62 19 265
2014 CS-01 26 26 29 10 10 0 0 52 19 31
2014 CS-02 27 43 18 6 6 0 0 70 12 124
2014 CS-03 21 32 18 14 15 0 0 53 29 66
2014 CS-04 26 26 20 23 6 0 0 51 29 35
2011 CS 29 41 16 10 3 1 0 70 14 373
2011 CS-01 35 44 11 7 0 4 0 81 8 55
2011 CS-02 31 40 16 10 3 0 0 71 14 174
2011 CS-03 28 36 18 10 5 2 0 66 16 92
2011 CS-04 15 54 12 12 5 2 0 70 18 41
2011 CS-05 20 30 40 10 0 0 0 50 10 10

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 39 44 11 5 2 0 0 83 6 197
2018 CS-01 45 41 7 3 3 0 0 86 7 29
2018 CS-02 44 41 11 3 1 0 0 85 4 79
2018 CS-03 34 41 14 9 2 0 0 75 11 56
2017 CS 40 40 13 6 1 0 0 80 7 214
2017 CS-01 43 23 23 10 0 0 0 67 10 30
2017 CS-02 35 42 13 7 3 0 0 77 10 92
2017 CS-03 45 43 8 3 0 0 2 89 3 63
2017 CS-04 38 42 16 4 0 0 0 80 4 24
2014 CS 36 41 14 6 3 0 0 77 9 265
2014 CS-01 35 35 23 6 0 0 0 71 6 31
2014 CS-02 42 41 11 3 2 0 0 83 6 124
2014 CS-03 32 39 14 12 3 0 0 71 15 66
2014 CS-04 20 51 17 6 6 0 0 71 11 35
2011 CS 35 47 11 5 2 0 0 81 7 374
2011 CS-01 47 38 13 2 0 0 0 85 2 55
2011 CS-02 33 47 13 5 2 0 0 80 7 175
2011 CS-03 34 52 7 4 3 0 0 86 8 92
2011 CS-04 32 39 17 12 0 0 0 71 12 41
2011 CS-05 10 70 10 10 0 0 0 80 10 10
2008 CS 36 46 9 6 3 0 0 82 9 302
2008 CS-01 47 40 4 5 4 0 0 87 9 55
2008 CS-02 30 54 8 6 3 0 0 83 9 155
2008 CS-03 44 32 12 10 2 0 0 76 12 59
2008 CS-04 33 43 19 5 0 0 0 76 5 21

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 37 35 16 9 2 1 1 73 11 197
2018 CS-01 66 21 7 0 0 3 3 93 0 29
2018 CS-02 46 37 11 6 0 0 0 82 6 79
2018 CS-03 25 39 23 9 5 0 0 63 14 57
2017 CS 42 33 14 7 1 1 1 77 9 215
2017 CS-01 52 26 16 0 0 3 3 83 0 31
2017 CS-02 54 33 8 4 0 1 0 88 4 92
2017 CS-03 25 38 19 13 3 0 2 65 16 63
2017 CS-04 33 29 13 17 4 0 4 65 22 24
2014 CS 31 43 15 7 3 0 1 74 10 265
2014 CS-01 48 29 6 10 0 0 6 83 10 31
2014 CS-02 31 51 15 3 0 0 0 82 3 124
2014 CS-03 29 36 20 8 6 0 2 66 14 66
2014 CS-04 20 37 14 17 11 0 0 57 29 35
2011 CS 29 39 21 6 5 0 1 68 11 374
2011 CS-01 47 35 15 2 2 0 0 82 4 55
2011 CS-02 32 45 16 3 3 0 1 77 6 175
2011 CS-03 22 38 25 7 8 0 1 60 14 92
2011 CS-04 10 32 39 10 10 0 0 41 20 41
2011 CS-05 10 20 10 40 20 0 0 30 60 10
2008 CS 25 37 19 11 8 0 0 62 19 301
2008 CS-01 44 31 15 7 2 0 0 76 9 54
2008 CS-02 23 38 21 11 7 0 0 61 18 155
2008 CS-03 20 42 17 7 14 0 0 63 20 59
2008 CS-04 5 24 24 29 19 0 0 29 48 21

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 10 28 39 15 7 2 1 22 39 198
2018 CS-01 7 17 21 21 31 0 3 54 25 29
2018 CS-02 9 23 42 19 4 4 0 24 33 79
2018 CS-03 11 37 44 9 0 0 0 9 47 57
2017 CS 10 25 41 16 5 0 2 22 36 213
2017 CS-01 13 17 23 20 20 0 7 43 32 30
2017 CS-02 9 31 37 19 4 0 0 23 40 91
2017 CS-03 13 20 54 10 2 0 2 11 34 63
2017 CS-04 4 25 46 21 0 0 4 22 30 24
2014 CS 10 32 40 13 3 1 1 17 43 265
2014 CS-01 6 32 39 6 10 3 3 17 41 31
2014 CS-02 10 27 41 16 4 2 1 21 37 124
2014 CS-03 12 33 42 11 2 0 0 12 45 66
2014 CS-04 11 40 31 17 0 0 0 17 51 35
2011 CS 18 35 34 9 3 0 2 12 54 373
2011 CS-01 15 31 38 9 2 2 4 12 48 55
2011 CS-02 16 31 37 11 3 0 2 15 48 174
2011 CS-03 20 37 33 9 2 0 0 11 57 92
2011 CS-04 29 46 20 2 2 0 0 5 76 41
2011 CS-05 40 40 20 0 0 0 0 0 80 10
2008 CS 16 38 31 9 4 0 1 13 55 300
2008 CS-01 13 33 33 13 7 0 2 20 46 55
2008 CS-02 18 34 31 12 5 1 1 16 52 154
2008 CS-03 14 47 36 2 2 0 0 3 60 58
2008 CS-04 10 67 19 5 0 0 0 5 76 21

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 7 20 35 22 11 4 1 35 28 196
2018 CS-01 7 3 21 28 31 7 3 65 12 29
2018 CS-02 5 9 38 26 14 6 1 43 15 78
2018 CS-03 9 32 38 20 2 0 0 21 41 56
2017 CS 11 17 33 24 10 2 2 36 29 213
2017 CS-01 16 10 32 13 23 3 3 38 28 31
2017 CS-02 11 12 33 27 11 4 1 40 25 90
2017 CS-03 11 21 35 27 5 0 2 32 32 63
2017 CS-04 4 37 29 21 4 0 4 26 43 24
2014 CS 12 23 30 23 7 2 2 31 37 264
2014 CS-01 17 27 13 20 17 0 7 39 46 30
2014 CS-02 9 17 33 25 10 4 2 38 27 124
2014 CS-03 14 27 33 23 0 2 2 23 42 66
2014 CS-04 14 37 29 20 0 0 0 20 51 35
2011 CS 27 27 27 11 4 2 2 16 56 374
2011 CS-01 20 29 31 5 5 4 5 12 54 55
2011 CS-02 26 22 27 17 5 2 2 22 49 175
2011 CS-03 30 27 27 10 4 0 1 14 58 92
2011 CS-04 34 34 27 5 0 0 0 5 68 41
2011 CS-05 40 60 0 0 0 0 0 0 100 10
2008 CS 24 35 23 11 7 1 0 18 59 301
2008 CS-01 16 29 22 18 11 4 0 30 47 55
2008 CS-02 26 32 22 10 8 1 1 19 59 155
2008 CS-03 24 43 24 7 2 0 0 9 67 58
2008 CS-04 24 43 29 5 0 0 0 5 67 21

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 18 26 29 13 9 4 1 23 46 198
2018 CS-01 10 14 10 21 31 10 3 60 28 29
2018 CS-02 9 28 37 11 9 6 0 22 39 79
2018 CS-03 19 28 35 14 2 0 2 16 48 57
2017 CS 18 23 30 16 9 1 2 26 43 212
2017 CS-01 7 10 37 17 23 7 0 43 18 30
2017 CS-02 14 23 29 22 9 1 2 32 39 91
2017 CS-03 23 29 32 13 2 0 2 15 52 62
2017 CS-04 29 33 21 4 8 0 4 13 65 24
2014 CS 21 23 35 13 5 2 2 18 46 264
2014 CS-01 19 19 26 19 13 0 3 33 40 31
2014 CS-02 17 23 36 12 7 3 2 21 42 123
2014 CS-03 23 26 38 11 0 2 2 11 50 66
2014 CS-04 34 23 29 14 0 0 0 14 57 35
2011 CS 28 30 27 8 4 2 1 12 60 371
2011 CS-01 22 31 24 5 7 5 5 14 59 55
2011 CS-02 28 32 25 9 4 2 1 13 61 174
2011 CS-03 29 28 30 9 3 1 0 12 57 90
2011 CS-04 37 29 29 5 0 0 0 5 66 41
2011 CS-05 30 20 40 10 0 0 0 10 50 10
2008 CS 28 32 26 9 3 1 0 13 60 299
2008 CS-01 20 33 25 11 5 4 2 17 56 55
2008 CS-02 27 31 27 10 4 0 0 14 58 153
2008 CS-03 38 31 22 7 2 0 0 9 69 58
2008 CS-04 29 43 19 10 0 0 0 10 71 21

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 10 11 38 26 11 3 2 38 22 196
2018 CS-01 0 7 7 34 38 3 10 84 8 29
2018 CS-02 8 4 42 28 12 6 0 42 12 78
2018 CS-03 11 19 44 25 2 0 0 26 30 57
2017 CS 8 17 40 22 11 1 1 34 26 212
2017 CS-01 7 13 10 30 37 3 0 69 21 30
2017 CS-02 6 14 41 27 11 1 0 38 20 90
2017 CS-03 11 19 51 14 3 0 2 18 31 63
2017 CS-04 16 25 33 17 4 0 4 22 43 24
2014 CS 8 19 34 27 8 1 3 36 28 264
2014 CS-01 3 13 23 23 30 0 7 57 18 30
2014 CS-02 6 13 37 31 7 2 4 41 20 124
2014 CS-03 8 24 36 29 3 0 0 32 32 66
2014 CS-04 17 34 26 20 3 0 0 23 51 35
2011 CS 12 18 34 28 6 1 2 35 31 373
2011 CS-01 9 9 29 27 13 4 9 46 21 55
2011 CS-02 8 16 36 33 6 1 1 39 25 174
2011 CS-03 13 24 35 25 3 0 0 28 37 92
2011 CS-04 29 20 29 20 2 0 0 22 49 41
2011 CS-05 10 30 30 30 0 0 0 30 40 10
2008 CS 7 22 36 26 8 0 1 35 29 301
2008 CS-01 2 5 35 38 18 0 2 57 7 55
2008 CS-02 6 20 35 29 8 0 2 38 27 155
2008 CS-03 9 26 47 17 2 0 0 19 34 58
2008 CS-04 19 43 33 5 0 0 0 5 62 21

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 18 26 29 13 9 3 2 23 46 198
2018 CS-01 3 7 24 21 34 3 7 62 12 29
2018 CS-02 15 23 33 13 9 5 3 23 41 79
2018 CS-03 25 35 26 12 0 2 0 13 61 57
2017 CS 19 28 26 14 9 1 3 24 49 214
2017 CS-01 13 10 19 29 23 3 3 55 24 31
2017 CS-02 13 26 31 18 9 0 3 27 41 91
2017 CS-03 21 39 29 3 6 0 2 10 61 63
2017 CS-04 50 25 8 8 0 4 4 9 82 24
2014 CS 24 32 23 12 6 1 3 18 58 265
2014 CS-01 29 19 13 13 19 0 6 34 52 31
2014 CS-02 15 26 33 15 5 2 5 21 43 124
2014 CS-03 30 44 14 8 5 0 0 12 74 66
2014 CS-04 40 34 17 9 0 0 0 9 74 35
2011 CS 27 32 27 8 3 1 2 11 61 373
2011 CS-01 30 20 22 11 7 4 6 20 55 54
2011 CS-02 22 30 30 10 5 1 3 15 54 175
2011 CS-03 30 41 24 3 1 0 0 4 72 92
2011 CS-04 34 34 29 2 0 0 0 2 68 41
2011 CS-05 50 30 10 10 0 0 0 10 80 10
2008 CS 26 24 28 15 6 0 2 21 51 301
2008 CS-01 18 11 29 22 15 0 5 38 31 55
2008 CS-02 28 22 28 15 5 1 1 20 51 155
2008 CS-03 26 31 31 7 3 0 2 11 58 58
2008 CS-04 33 48 19 0 0 0 0 0 81 21

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 7 15 31 27 13 5 2 43 24 196
2018 CS-01 0 17 24 24 24 7 3 54 19 29
2018 CS-02 4 12 27 29 17 9 3 52 17 78
2018 CS-03 11 16 38 25 7 2 2 33 28 56
2017 CS 8 12 29 29 14 5 4 47 21 214
2017 CS-01 3 6 29 26 19 13 3 54 12 31
2017 CS-02 4 12 26 32 19 4 2 54 18 91
2017 CS-03 11 13 30 32 8 2 5 43 25 63
2017 CS-04 21 17 21 21 8 4 8 33 43 24
2014 CS 3 13 27 33 14 3 6 52 18 265
2014 CS-01 0 16 10 26 29 3 16 68 20 31
2014 CS-02 3 10 22 36 18 6 5 60 15 124
2014 CS-03 5 17 27 38 6 2 6 48 23 66
2014 CS-04 6 14 54 17 9 0 0 26 20 35
2011 CS 7 14 23 32 17 3 5 53 22 372
2011 CS-01 13 7 27 20 16 5 11 43 24 55
2011 CS-02 4 9 21 37 20 3 6 63 15 174
2011 CS-03 5 20 26 31 14 2 1 47 26 91
2011 CS-04 12 24 22 32 10 0 0 41 37 41
2011 CS-05 0 40 10 30 20 0 0 50 40 10
2008 CS 7 14 31 27 13 4 4 44 23 300
2008 CS-01 5 7 20 31 22 7 7 62 15 55
2008 CS-02 8 13 33 26 12 3 5 41 23 154
2008 CS-03 7 12 24 33 14 7 3 52 21 58
2008 CS-04 0 38 57 5 0 0 0 5 38 21

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 15 22 36 13 11 3 1 24 39 198
2018 CS-01 7 17 24 10 34 3 3 48 26 29
2018 CS-02 13 20 34 16 13 4 0 30 34 79
2018 CS-03 14 25 46 14 0 2 0 14 39 57
2017 CS 14 23 29 22 7 3 2 30 40 214
2017 CS-01 10 19 13 29 23 6 0 55 31 31
2017 CS-02 13 16 31 24 9 4 2 35 32 91
2017 CS-03 14 33 32 18 2 0 2 19 48 63
2017 CS-04 25 34 25 13 0 0 4 13 61 24
2014 CS 15 22 31 20 5 3 4 27 39 265
2014 CS-01 13 13 35 16 10 6 6 30 30 31
2014 CS-02 11 24 25 24 7 3 5 34 39 124
2014 CS-03 20 27 30 17 2 2 3 19 49 66
2014 CS-04 23 17 40 20 0 0 0 20 40 35
Top of Page

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 31 34 13 7 4 6 6 74 12 195
2018 CS-01 38 7 21 0 10 14 10 59 14 29
2018 CS-02 30 34 10 9 1 10 5 76 12 79
2018 CS-03 32 41 7 7 5 0 7 79 13 56
2017 CS 33 29 12 6 5 8 7 73 13 214
2017 CS-01 42 26 3 3 10 16 0 81 15 31
2017 CS-02 26 28 16 7 8 9 7 64 17 92
2017 CS-03 35 36 8 6 0 5 10 83 7 63
2017 CS-04 39 22 13 9 0 8 9 74 11 23
2014 CS 38 27 17 6 3 5 4 71 10 265
2014 CS-01 39 23 13 6 0 16 3 76 8 31
2014 CS-02 39 23 19 6 4 6 4 69 11 124
2014 CS-03 36 33 14 7 5 2 3 73 13 66
2014 CS-04 34 29 26 3 0 0 9 69 3 35

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 44 36 11 6 3 1 0 81 9 197
2018 CS-01 41 38 7 7 7 0 0 79 14 29
2018 CS-02 44 34 14 5 1 1 0 79 6 79
2018 CS-03 42 42 7 5 4 0 0 84 9 57
2017 CS 49 29 11 7 4 0 0 78 11 215
2017 CS-01 48 29 10 3 6 3 0 80 10 31
2017 CS-02 42 29 12 10 7 0 0 72 16 92
2017 CS-03 57 25 13 3 0 0 2 84 3 63
2017 CS-04 54 29 4 8 4 0 0 83 13 24
2014 CS 49 28 11 6 5 1 0 78 11 265
2014 CS-01 39 45 10 3 0 3 0 87 3 31
2014 CS-02 47 29 10 6 6 1 0 76 13 124
2014 CS-03 56 20 11 8 6 0 0 76 14 66
2014 CS-04 46 31 14 6 0 0 3 79 6 35

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 15 23 23 12 8 17 1 47 24 197
2018 CS-01 21 7 28 10 7 28 0 38 24 29
2018 CS-02 15 14 27 8 8 28 1 41 21 79
2018 CS-03 12 30 23 19 9 5 2 45 30 57
2017 CS 14 26 16 12 10 17 5 51 29 215
2017 CS-01 23 19 16 6 10 26 0 57 22 31
2017 CS-02 14 17 14 11 17 21 5 43 38 92
2017 CS-03 6 33 22 17 5 10 6 47 26 63
2017 CS-04 12 50 4 13 0 12 8 79 16 24
2014 CS 12 23 19 15 10 17 3 45 31 264
2014 CS-01 16 13 16 16 6 29 3 43 33 31
2014 CS-02 9 20 20 15 13 21 2 38 36 123
2014 CS-03 15 27 20 15 9 12 2 49 28 66
2014 CS-04 9 34 20 17 6 6 9 50 27 35

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 53 38 5 4 1 0 0 91 5 197
2018 CS-01 66 28 7 0 0 0 0 93 0 29
2018 CS-02 54 35 6 3 1 0 0 90 4 79
2018 CS-03 51 42 0 5 2 0 0 93 7 57
2017 CS 57 31 7 3 1 0 0 89 4 215
2017 CS-01 58 32 3 3 3 0 0 90 6 31
2017 CS-02 52 32 9 5 1 1 0 85 7 92
2017 CS-03 63 27 8 0 0 0 2 92 0 63
2017 CS-04 58 38 0 4 0 0 0 96 4 24
2014 CS 50 35 10 3 1 0 0 86 4 265
2014 CS-01 48 29 19 3 0 0 0 77 3 31
2014 CS-02 50 35 8 5 2 1 0 85 7 124
2014 CS-03 52 35 11 3 0 0 0 86 3 66
2014 CS-04 37 51 9 0 0 0 3 91 0 35

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 43 40 8 3 3 3 1 86 6 197
2018 CS-01 45 28 3 3 10 7 3 81 15 29
2018 CS-02 41 43 10 3 3 1 0 85 5 79
2018 CS-03 49 39 7 2 2 2 0 89 4 57
Top of Page

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 40 35 11 9 5 1 0 74 14 197
2018 CS-01 46 29 4 11 11 0 0 75 21 28
2018 CS-02 34 41 15 6 3 1 0 76 9 79
2018 CS-03 44 25 11 16 5 0 0 68 21 57
2017 CS 38 34 14 8 5 0 0 73 13 215
2017 CS-01 42 29 10 10 10 0 0 71 19 31
2017 CS-02 33 37 13 11 5 1 0 70 16 92
2017 CS-03 40 32 19 6 2 0 2 73 8 63
2017 CS-04 50 37 8 0 4 0 0 87 4 24
2014 CS 42 34 12 8 3 1 1 77 11 265
2014 CS-01 39 32 29 0 0 0 0 71 0 31
2014 CS-02 44 32 9 10 3 2 1 78 13 124
2014 CS-03 44 35 6 9 6 0 0 79 15 66
2014 CS-04 37 40 17 6 0 0 0 77 6 35
2011 CS 36 36 14 9 4 1 0 73 12 374
2011 CS-01 40 35 15 7 2 2 0 76 9 55
2011 CS-02 35 41 13 7 5 0 1 76 11 175
2011 CS-03 40 29 15 11 3 1 0 70 14 92
2011 CS-04 32 44 10 10 5 0 0 76 15 41
2011 CS-05 30 10 40 20 0 0 0 40 20 10
2008 CS 24 34 17 15 8 0 1 59 23 302
2008 CS-01 33 36 16 11 2 2 0 70 13 55
2008 CS-02 23 36 15 17 8 0 1 59 25 155
2008 CS-03 24 31 22 15 8 0 0 54 24 59
2008 CS-04 14 24 24 14 19 0 5 40 35 21

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 49 32 9 5 2 3 0 84 7 197
2018 CS-01 46 29 14 0 7 4 0 78 7 28
2018 CS-02 51 35 4 8 0 3 0 88 8 79
2018 CS-03 51 28 11 4 4 4 0 82 7 57
2017 CS 44 34 11 4 4 1 0 80 9 215
2017 CS-01 52 29 10 3 6 0 0 81 10 31
2017 CS-02 40 32 13 5 8 2 0 73 13 92
2017 CS-03 46 35 11 5 0 2 2 84 5 63
2017 CS-04 46 50 4 0 0 0 0 96 0 24
2014 CS 44 34 15 5 2 0 0 78 7 265
2014 CS-01 42 39 13 6 0 0 0 81 6 31
2014 CS-02 47 31 14 4 3 1 0 79 7 124
2014 CS-03 41 35 15 6 3 0 0 76 9 66
2014 CS-04 40 37 23 0 0 0 0 77 0 35
2011 CS 38 34 16 6 3 3 0 74 9 374
2011 CS-01 42 29 16 4 2 7 0 76 6 55
2011 CS-02 36 38 15 5 3 2 1 76 8 175
2011 CS-03 40 27 15 8 4 5 0 71 13 92
2011 CS-04 39 37 15 7 2 0 0 76 10 41
2011 CS-05 30 40 10 20 0 0 0 70 20 10
2008 CS 33 33 12 11 7 2 1 69 19 300
2008 CS-01 46 30 15 6 2 2 0 77 8 54
2008 CS-02 31 34 12 13 8 1 1 66 22 155
2008 CS-03 34 34 7 14 5 5 0 73 20 58
2008 CS-04 14 38 19 10 14 0 5 55 25 21

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 42 36 10 8 4 1 0 78 12 197
2018 CS-01 50 25 14 0 11 0 0 75 11 28
2018 CS-02 41 39 8 8 4 1 0 81 12 79
2018 CS-03 44 30 11 14 2 0 0 74 16 57
2017 CS 44 31 11 10 3 0 0 76 13 214
2017 CS-01 55 19 13 10 3 0 0 74 13 31
2017 CS-02 37 40 8 11 4 0 0 77 15 91
2017 CS-03 53 22 13 10 2 0 2 76 11 63
2017 CS-04 38 41 13 8 0 0 0 79 8 24
2014 CS 42 39 12 5 2 0 0 81 7 265
2014 CS-01 39 45 13 3 0 0 0 84 3 31
2014 CS-02 42 37 10 8 2 1 0 80 11 124
2014 CS-03 46 32 15 4 3 0 0 77 7 66
2014 CS-04 37 51 11 0 0 0 0 89 0 35
2011 CS 38 39 12 7 4 0 0 77 11 374
2011 CS-01 42 40 9 7 2 0 0 82 9 55
2011 CS-02 35 43 11 6 5 0 1 78 10 175
2011 CS-03 40 30 12 11 5 1 0 71 16 92
2011 CS-04 44 41 12 2 0 0 0 85 2 41
2011 CS-05 40 10 30 20 0 0 0 50 20 10
2008 CS 28 35 14 13 9 2 0 64 22 301
2008 CS-01 42 33 13 7 4 2 0 76 11 55
2008 CS-02 26 33 15 14 10 1 0 60 25 155
2008 CS-03 17 41 14 17 5 5 0 62 24 58
2008 CS-04 19 48 5 10 19 0 0 67 29 21

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 55 25 10 3 5 3 0 82 7 197
2018 CS-01 43 32 7 0 11 7 0 81 12 28
2018 CS-02 54 27 14 3 3 0 0 81 5 79
2018 CS-03 60 19 9 4 5 4 0 82 9 57
2017 CS 57 28 6 3 3 1 1 87 7 215
2017 CS-01 48 32 3 3 6 3 3 86 10 31
2017 CS-02 57 30 5 3 3 1 0 88 7 92
2017 CS-03 59 25 8 5 2 0 2 85 6 63
2017 CS-04 67 25 4 0 4 0 0 92 4 24

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 42 33 11 10 4 1 0 75 14 196
2018 CS-01 46 25 14 4 11 0 0 71 14 28
2018 CS-02 39 39 8 10 3 1 0 79 13 79
2018 CS-03 43 27 14 13 4 0 0 70 16 56
2017 CS 49 30 9 6 5 0 0 80 11 215
2017 CS-01 48 29 6 6 6 3 0 80 13 31
2017 CS-02 46 28 13 4 9 0 0 74 13 92
2017 CS-03 49 33 6 9 0 0 2 84 9 63
2017 CS-04 67 25 0 4 4 0 0 92 8 24
2014 CS 52 29 10 6 2 1 0 82 8 265
2014 CS-01 48 35 13 0 3 0 0 84 3 31
2014 CS-02 54 28 7 8 2 1 0 83 10 124
2014 CS-03 52 29 8 7 3 2 0 82 11 66
2014 CS-04 51 29 20 0 0 0 0 80 0 35
Top of Page

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 25 37 16 4 1 6 9 74 7 67
2018 CS-03 24 32 17 5 2 5 15 70 9 41
2018 CS-04 27 45 14 5 0 9 0 80 5 22
2017 CS 33 31 14 9 0 1 11 74 10 70
2017 CS-03 27 31 13 13 0 0 16 68 16 45
2017 CS-04 43 28 19 0 0 5 5 79 0 21
2014 CS 20 33 21 7 1 5 13 65 10 76
2014 CS-03 20 39 11 9 2 5 14 72 14 44
2014 CS-04 13 22 39 0 0 9 17 47 0 23

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 29 29 19 6 3 15 0 68 10 195
2018 CS-01 34 24 14 3 0 24 0 77 5 29
2018 CS-02 38 23 14 1 5 18 0 75 8 78
2018 CS-03 20 38 21 5 2 14 0 67 8 56
2017 CS 28 23 24 6 4 13 1 60 12 215
2017 CS-01 42 19 16 0 10 13 0 70 11 31
2017 CS-02 27 22 20 8 5 18 0 60 16 92
2017 CS-03 25 27 32 3 0 10 3 60 4 63
2017 CS-04 21 21 33 13 4 8 0 46 18 24
2014 CS 26 28 18 10 6 12 1 61 19 265
2014 CS-01 42 19 13 3 6 16 0 73 12 31
2014 CS-02 26 25 16 12 6 15 1 60 21 124
2014 CS-03 18 35 17 11 9 9 2 59 22 66
2014 CS-04 23 37 29 9 0 3 0 62 9 35
2011 CS 16 30 22 11 10 11 0 52 24 372
2011 CS-01 18 36 20 11 4 11 0 61 16 55
2011 CS-02 17 27 21 10 11 13 1 51 25 175
2011 CS-03 12 27 27 9 12 13 0 45 24 90
2011 CS-04 20 34 20 15 10 2 0 55 25 41
2011 CS-05 10 50 10 20 10 0 0 60 30 10

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 23 33 20 13 8 3 0 58 22 195
2018 CS-01 34 31 10 14 3 7 0 70 19 29
2018 CS-02 32 33 18 9 5 3 0 67 14 78
2018 CS-03 13 34 23 14 14 2 0 47 29 56
2017 CS 21 27 25 14 9 3 0 49 25 215
2017 CS-01 35 16 23 6 10 10 0 57 18 31
2017 CS-02 23 23 22 14 14 4 0 48 30 92
2017 CS-03 11 41 27 16 3 0 2 53 19 63
2017 CS-04 13 17 38 25 8 0 0 29 33 24
2014 CS 15 31 20 18 12 3 0 48 31 265
2014 CS-01 26 29 16 16 10 3 0 57 27 31
2014 CS-02 15 31 18 17 15 4 1 47 34 124
2014 CS-03 14 35 17 21 12 2 0 49 34 66
2014 CS-04 14 26 34 23 3 0 0 40 26 35
2011 CS 11 21 26 21 17 3 0 33 39 374
2011 CS-01 16 25 22 13 18 4 2 44 33 55
2011 CS-02 11 22 27 18 18 4 0 35 38 175
2011 CS-03 4 22 27 29 17 0 0 26 47 92
2011 CS-04 15 12 29 20 17 7 0 29 39 41
2011 CS-05 10 30 20 30 10 0 0 40 40 10
2008 CS 12 26 24 18 16 4 0 40 35 302
2008 CS-01 25 16 18 15 13 11 2 48 31 55
2008 CS-02 9 24 29 19 17 2 0 34 37 155
2008 CS-03 10 34 19 12 22 3 0 46 35 59
2008 CS-04 0 43 24 29 5 0 0 43 33 21

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 13 27 23 18 10 9 0 44 31 195
2018 CS-01 31 17 14 17 3 17 0 58 25 29
2018 CS-02 18 31 23 12 5 12 0 55 19 78
2018 CS-03 4 25 27 23 16 5 0 30 42 56
2017 CS 16 21 27 14 12 9 0 42 29 214
2017 CS-01 35 16 26 3 10 10 0 57 14 31
2017 CS-02 18 21 18 13 19 12 0 44 36 91
2017 CS-03 10 27 30 19 6 6 2 40 28 63
2017 CS-04 8 13 46 17 8 8 0 23 27 24
2014 CS 10 23 28 19 14 6 0 35 35 265
2014 CS-01 19 10 35 19 13 3 0 30 33 31
2014 CS-02 9 27 22 16 17 9 1 39 37 124
2014 CS-03 6 23 29 26 12 5 0 30 40 66
2014 CS-04 9 20 40 23 9 0 0 29 31 35
2011 CS 5 20 23 29 15 8 0 27 49 370
2011 CS-01 7 20 24 24 13 11 0 31 42 54
2011 CS-02 5 23 25 27 14 7 0 29 43 173
2011 CS-03 5 16 16 36 18 8 0 24 58 91
2011 CS-04 2 15 17 39 20 7 0 18 63 41
2011 CS-05 10 20 40 10 20 0 0 30 30 10
2008 CS 5 21 27 23 19 5 0 28 44 301
2008 CS-01 19 22 17 20 17 4 2 43 39 54
2008 CS-02 2 19 28 25 21 6 0 22 49 155
2008 CS-03 3 22 25 19 24 7 0 27 45 59
2008 CS-04 0 29 48 19 5 0 0 29 24 21

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 13 32 18 18 13 5 0 48 33 195
2018 CS-01 31 28 14 7 17 3 0 61 25 29
2018 CS-02 18 38 10 14 10 9 0 62 27 78
2018 CS-03 5 29 25 21 16 4 0 35 39 56
2017 CS 16 33 20 14 12 4 1 52 28 215
2017 CS-01 39 23 10 13 10 6 0 66 24 31
2017 CS-02 16 34 18 16 11 3 1 52 28 92
2017 CS-03 6 38 25 10 14 5 2 47 26 63
2017 CS-04 17 29 17 21 17 0 0 45 38 24
2014 CS 12 34 23 15 11 5 0 49 27 265
2014 CS-01 29 19 19 16 10 6 0 52 28 31
2014 CS-02 14 35 21 11 13 6 1 52 26 124
2014 CS-03 6 32 23 24 11 5 0 40 36 66
2014 CS-04 6 40 34 14 3 3 0 47 18 35
2011 CS 7 21 24 27 18 2 0 29 46 373
2011 CS-01 13 18 18 35 11 5 0 33 48 55
2011 CS-02 7 22 28 21 19 3 0 31 41 175
2011 CS-03 7 19 19 32 23 1 0 26 56 91
2011 CS-04 2 27 20 41 10 0 0 29 51 41
2011 CS-05 0 30 30 10 30 0 0 30 40 10
2008 CS 9 28 22 24 15 2 0 39 39 301
2008 CS-01 24 31 11 18 11 4 2 58 31 55
2008 CS-02 8 26 23 23 18 2 0 34 42 154
2008 CS-03 3 31 24 25 17 0 0 34 42 59
2008 CS-04 5 29 29 29 5 5 0 35 35 21
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 19 40 25 10 3 3 0 61 13 198
2018 CS-01 28 34 28 0 3 7 0 67 4 29
2018 CS-02 22 39 23 9 3 5 0 64 12 79
2018 CS-03 12 39 30 18 2 0 0 51 19 57
2017 CS 22 33 26 14 3 0 1 56 17 213
2017 CS-01 27 27 30 10 3 0 3 55 14 30
2017 CS-02 21 28 29 16 4 1 0 49 21 92
2017 CS-03 19 41 24 14 0 0 2 61 15 63
2017 CS-04 35 30 17 13 4 0 0 65 18 23
2014 CS 18 36 25 13 6 2 0 55 20 265
2014 CS-01 26 26 26 10 10 3 0 53 20 31
2014 CS-02 19 35 24 11 7 2 0 56 19 124
2014 CS-03 15 32 32 14 8 0 0 47 21 66
2014 CS-04 11 57 11 20 0 0 0 69 20 35
2011 CS 11 33 26 17 10 2 0 45 28 374
2011 CS-01 24 27 29 7 7 5 0 54 15 55
2011 CS-02 11 35 26 17 10 1 0 47 27 175
2011 CS-03 5 34 29 20 12 0 0 39 32 92
2011 CS-04 10 29 20 24 12 5 0 41 38 41
2011 CS-05 10 30 20 30 10 0 0 40 40 10

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 31 36 18 9 4 2 1 69 13 197
2018 CS-01 34 24 31 0 7 0 3 61 7 29
2018 CS-02 33 37 14 11 3 3 0 71 14 79
2018 CS-03 27 38 16 14 2 2 2 67 17 56
2017 CS 37 32 14 6 4 4 2 74 11 214
2017 CS-01 50 17 13 7 10 3 0 69 17 30
2017 CS-02 24 38 14 11 4 5 3 68 17 92
2017 CS-03 44 35 13 2 3 2 2 82 5 63
2017 CS-04 55 21 20 0 0 4 0 79 0 24
2014 CS 39 39 9 6 3 5 0 81 9 264
2014 CS-01 39 39 13 0 0 10 0 86 0 31
2014 CS-02 32 40 10 6 4 6 0 78 11 124
2014 CS-03 39 42 6 7 5 0 0 82 12 66
2014 CS-04 56 35 0 6 0 3 0 94 6 34
2011 CS 31 38 14 5 6 4 1 73 12 373
2011 CS-01 31 33 20 7 4 5 0 67 12 55
2011 CS-02 28 35 16 7 6 7 1 69 14 175
2011 CS-03 31 41 13 2 10 0 3 74 13 91
2011 CS-04 39 51 5 0 2 2 0 93 3 41
2011 CS-05 40 50 10 0 0 0 0 90 0 10
2008 CS 26 35 13 12 8 6 0 65 21 300
2008 CS-01 33 31 7 20 2 6 0 69 24 54
2008 CS-02 18 38 16 13 9 5 1 59 23 154
2008 CS-03 34 36 8 3 12 7 0 75 16 59
2008 CS-04 38 29 19 5 0 10 0 74 5 21

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 33 38 20 3 2 3 1 74 5 198
2018 CS-01 45 28 14 3 3 3 3 78 7 29
2018 CS-02 34 42 14 3 3 5 0 80 5 79
2018 CS-03 28 35 28 5 2 2 0 64 7 57

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 23 27 19 10 9 11 1 57 22 197
2018 CS-01 32 18 25 7 4 14 0 58 13 28
2018 CS-02 23 35 14 10 6 11 0 66 19 79
2018 CS-03 23 21 25 7 14 11 0 49 24 57
2017 CS 23 22 13 13 11 15 1 55 29 214
2017 CS-01 40 10 13 10 10 17 0 60 24 30
2017 CS-02 17 21 13 14 16 16 2 47 37 92
2017 CS-03 27 32 10 13 5 13 2 69 20 63
2017 CS-04 13 21 16 17 13 21 0 42 37 24
2014 CS 13 29 20 14 13 11 2 47 30 265
2014 CS-01 26 23 13 10 13 16 0 58 27 31
2014 CS-02 12 34 19 10 14 11 0 52 27 124
2014 CS-03 14 21 20 20 14 6 6 40 38 66
2014 CS-04 6 29 29 17 6 11 3 40 27 35
2011 CS 13 20 16 15 18 14 3 41 40 373
2011 CS-01 11 31 16 11 7 20 4 55 24 55
2011 CS-02 14 21 19 15 18 11 2 40 38 175
2011 CS-03 12 18 13 18 22 13 4 36 48 91
2011 CS-04 20 7 15 12 22 22 2 35 45 41
2011 CS-05 10 30 10 30 20 0 0 40 50 10

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 21 36 16 17 7 2 1 59 24 197
2018 CS-01 31 21 21 10 10 3 3 56 22 29
2018 CS-02 22 40 14 15 5 4 0 64 21 78
2018 CS-03 19 33 19 19 7 0 2 54 27 57
2017 CS 22 26 17 19 14 1 0 50 33 215
2017 CS-01 39 23 16 6 16 0 0 61 23 31
2017 CS-02 17 24 18 21 18 1 0 42 40 92
2017 CS-03 21 30 16 22 8 2 2 53 31 63
2017 CS-04 21 33 17 21 8 0 0 54 29 24
2014 CS 14 33 23 19 11 1 0 47 30 265
2014 CS-01 19 16 26 16 19 3 0 37 37 31
2014 CS-02 15 35 19 18 10 2 0 52 29 124
2014 CS-03 12 35 18 24 11 0 0 47 35 66
2014 CS-04 9 29 40 17 6 0 0 37 23 35
2011 CS 8 23 25 25 18 1 1 31 44 373
2011 CS-01 11 16 24 20 18 7 4 31 43 55
2011 CS-02 8 21 29 24 18 1 0 29 43 175
2011 CS-03 9 23 22 26 20 0 0 32 46 91
2011 CS-04 2 34 20 34 10 0 0 37 44 41
2011 CS-05 0 40 10 30 20 0 0 40 50 10
2008 CS 7 27 20 26 18 1 0 34 45 302
2008 CS-01 13 27 22 18 15 5 0 42 35 55
2008 CS-02 5 25 19 30 21 0 0 30 51 155
2008 CS-03 7 32 14 27 17 2 2 40 46 59
2008 CS-04 0 33 29 24 14 0 0 33 38 21

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 15 34 17 14 18 1 1 51 32 198
2018 CS-01 34 17 24 10 10 0 3 54 21 29
2018 CS-02 8 47 8 13 23 1 1 56 36 79
2018 CS-03 18 30 19 12 19 2 0 48 32 57
2017 CS 20 15 12 21 27 3 2 37 51 215
2017 CS-01 32 6 3 23 29 6 0 41 55 31
2017 CS-02 13 11 17 16 37 4 1 25 56 92
2017 CS-03 22 21 11 22 21 2 2 44 44 63
2017 CS-04 20 33 4 29 4 0 8 59 37 24
2014 CS 10 22 18 22 25 2 2 33 49 265
2014 CS-01 10 16 19 16 39 0 0 26 55 31
2014 CS-02 10 17 15 25 30 2 2 28 57 124
2014 CS-03 11 20 20 27 18 3 2 32 48 66
2014 CS-04 11 43 20 9 11 0 6 58 21 35
2011 CS 8 18 17 24 30 1 2 27 55 373
2011 CS-01 15 7 27 11 31 4 5 24 46 55
2011 CS-02 7 14 16 26 34 1 1 22 62 174
2011 CS-03 8 23 11 26 32 0 1 31 58 92
2011 CS-04 7 34 17 29 12 0 0 41 41 41
2011 CS-05 0 30 40 30 0 0 0 30 30 10
2008 CS 11 25 13 22 28 0 1 36 51 302
2008 CS-01 22 24 13 24 18 0 0 45 42 55
2008 CS-02 7 23 13 21 35 0 1 30 57 155
2008 CS-03 5 25 14 27 25 0 3 32 54 59
2008 CS-04 19 43 5 10 24 0 0 62 33 21

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 18 41 25 10 2 4 0 62 13 197
2018 CS-01 28 14 41 7 7 3 0 43 14 29
2018 CS-02 15 42 21 13 1 8 0 63 15 78
2018 CS-03 23 42 21 14 0 0 0 65 14 57
2017 CS 20 34 21 10 8 6 1 58 19 215
2017 CS-01 26 26 13 13 10 13 0 59 26 31
2017 CS-02 15 32 20 9 14 10 1 52 26 92
2017 CS-03 22 43 24 8 2 0 2 66 10 63
2017 CS-04 21 33 33 13 0 0 0 54 13 24

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 44 34 13 3 1 6 0 83 3 195
2018 CS-01 55 14 24 0 0 7 0 74 0 29
2018 CS-02 42 39 9 3 0 8 0 87 3 77
2018 CS-03 49 26 16 0 2 7 0 81 2 57
2017 CS 41 29 11 7 2 9 1 78 10 215
2017 CS-01 42 16 23 3 0 10 6 69 4 31
2017 CS-02 35 37 9 7 3 10 0 80 11 92
2017 CS-03 48 28 3 6 3 10 2 86 11 63
2017 CS-04 46 17 21 13 0 4 0 65 13 24
2014 CS 39 33 18 2 1 8 0 77 3 265
2014 CS-01 45 29 19 0 0 6 0 79 0 31
2014 CS-02 40 32 19 2 1 6 1 77 3 124
2014 CS-03 33 36 17 2 2 11 0 78 3 66
2014 CS-04 37 31 20 0 3 9 0 75 3 35

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 43 39 9 5 1 3 0 85 6 196
2018 CS-01 59 28 10 0 0 3 0 89 0 29
2018 CS-02 42 47 5 1 1 3 0 92 3 78
2018 CS-03 40 35 12 9 0 4 0 78 9 57
2017 CS 40 37 14 3 1 4 1 81 4 214
2017 CS-01 58 13 29 0 0 0 0 71 0 31
2017 CS-02 32 48 9 1 3 5 1 86 5 91
2017 CS-03 40 36 13 5 0 5 2 81 5 63
2017 CS-04 50 29 17 4 0 0 0 79 4 24
2014 CS 35 41 15 4 2 3 0 79 6 265
2014 CS-01 45 29 16 3 3 3 0 77 7 31
2014 CS-02 35 40 13 5 2 5 0 79 8 124
2014 CS-03 27 50 20 2 2 0 0 77 3 66
2014 CS-04 37 40 11 9 0 3 0 79 9 35
2011 CS 22 45 17 8 4 3 0 70 12 373
2011 CS-01 24 44 16 7 4 5 0 71 12 55
2011 CS-02 26 41 18 9 4 2 0 68 13 174
2011 CS-03 18 47 17 8 4 4 1 69 13 92
2011 CS-04 12 49 20 10 2 7 0 66 13 41
2011 CS-05 10 90 0 0 0 0 0 100 0 10

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 46 41 8 3 1 1 0 88 4 196
2018 CS-01 62 31 7 0 0 0 0 93 0 29
2018 CS-02 49 40 6 3 1 1 0 90 4 78
2018 CS-03 39 42 11 7 2 0 0 81 9 57
2017 CS 46 38 9 3 3 0 0 84 7 214
2017 CS-01 58 29 3 6 3 0 0 87 10 31
2017 CS-02 40 41 10 3 7 0 0 80 10 91
2017 CS-03 46 43 6 3 0 0 2 90 3 63
2017 CS-04 54 29 17 0 0 0 0 83 0 24
2014 CS 41 40 10 5 3 1 0 82 8 265
2014 CS-01 58 29 3 3 6 0 0 87 10 31
2014 CS-02 39 42 9 5 3 2 0 83 8 124
2014 CS-03 38 41 12 5 4 0 0 79 9 66
2014 CS-04 37 37 20 6 0 0 0 74 6 35
2011 CS 28 45 16 6 5 1 0 73 11 374
2011 CS-01 35 40 15 9 2 0 0 75 11 55
2011 CS-02 27 43 17 6 6 2 0 71 12 175
2011 CS-03 27 46 17 4 5 0 0 73 10 92
2011 CS-04 24 51 15 5 5 0 0 76 10 41
2011 CS-05 20 60 20 0 0 0 0 80 0 10
2008 CS 26 42 19 10 3 0 0 68 13 302
2008 CS-01 44 25 16 9 2 2 2 72 11 55
2008 CS-02 23 42 19 14 3 0 0 65 16 155
2008 CS-03 22 47 20 3 7 0 0 69 10 59
2008 CS-04 14 67 14 5 0 0 0 81 5 21

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 39 37 16 5 2 1 0 77 7 196
2018 CS-01 48 31 14 3 3 0 0 79 7 29
2018 CS-02 41 41 10 5 1 1 0 83 6 78
2018 CS-03 39 33 23 5 0 0 0 72 5 57
2017 CS 36 33 18 5 6 1 0 71 11 214
2017 CS-01 39 32 13 6 6 3 0 73 13 31
2017 CS-02 31 31 24 4 9 1 0 62 13 91
2017 CS-03 40 40 11 8 0 0 2 81 8 63
2017 CS-04 46 21 25 0 8 0 0 67 8 24
2014 CS 23 36 21 14 5 2 0 60 19 265
2014 CS-01 29 23 29 13 6 0 0 52 19 31
2014 CS-02 27 31 19 15 4 3 0 61 19 124
2014 CS-03 17 46 20 11 7 0 0 62 18 66
2014 CS-04 14 40 26 20 0 0 0 54 20 35
2011 CS 16 33 23 15 12 1 0 49 27 373
2011 CS-01 18 35 29 5 11 2 0 54 17 55
2011 CS-02 15 33 21 18 12 1 0 49 30 175
2011 CS-03 18 35 23 13 11 0 0 53 24 91
2011 CS-04 15 29 27 15 15 0 0 44 29 41
2011 CS-05 10 30 20 40 0 0 0 40 40 10

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 35 43 16 4 2 0 0 78 6 194
2018 CS-01 45 38 10 3 3 0 0 83 7 29
2018 CS-02 41 42 12 4 1 0 0 83 5 76
2018 CS-03 30 42 23 4 2 0 0 72 5 57
2017 CS 33 37 19 7 4 0 0 70 10 213
2017 CS-01 35 39 19 3 3 0 0 74 6 31
2017 CS-02 28 33 23 9 8 0 0 61 16 92
2017 CS-03 31 46 16 5 0 0 2 79 5 61
2017 CS-04 50 29 13 8 0 0 0 79 8 24
2014 CS 22 39 21 13 4 0 0 62 17 265
2014 CS-01 26 29 26 16 3 0 0 55 19 31
2014 CS-02 25 40 19 12 3 1 1 66 16 124
2014 CS-03 18 41 23 12 6 0 0 59 18 66
2014 CS-04 14 40 23 20 3 0 0 54 23 35
2011 CS 17 35 21 17 9 1 0 52 26 373
2011 CS-01 20 36 22 15 7 0 0 56 22 55
2011 CS-02 18 34 24 14 9 1 0 53 23 175
2011 CS-03 15 37 18 20 10 0 0 53 30 91
2011 CS-04 12 37 17 17 17 0 0 49 34 41
2011 CS-05 0 40 20 40 0 0 0 40 40 10
2008 CS 17 42 19 15 7 0 0 59 22 302
2008 CS-01 35 24 18 15 9 0 0 58 24 55
2008 CS-02 10 43 24 16 7 0 0 53 23 155
2008 CS-03 19 47 8 19 7 0 0 66 25 59
2008 CS-04 19 62 10 5 5 0 0 81 10 21

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 37 34 18 8 3 1 0 71 11 196
2018 CS-01 45 21 21 10 3 0 0 66 14 29
2018 CS-02 33 37 15 8 4 3 0 72 12 78
2018 CS-03 39 35 19 5 2 0 0 74 7 57
2017 CS 38 26 21 6 3 5 0 68 10 215
2017 CS-01 42 19 19 10 3 6 0 66 14 31
2017 CS-02 28 25 27 8 7 5 0 56 15 92
2017 CS-03 46 29 16 3 0 5 2 80 3 63
2017 CS-04 50 33 8 4 0 4 0 87 4 24
2014 CS 29 29 15 16 6 5 0 60 23 265
2014 CS-01 23 29 19 19 3 6 0 55 24 31
2014 CS-02 35 27 14 11 6 6 1 66 19 124
2014 CS-03 24 29 20 17 9 2 0 54 26 66
2014 CS-04 20 31 14 31 0 3 0 53 32 35
2011 CS 29 27 19 12 7 6 1 60 20 373
2011 CS-01 36 16 24 7 9 7 0 57 18 55
2011 CS-02 31 25 17 13 7 6 1 60 22 175
2011 CS-03 27 36 22 8 3 3 0 66 11 91
2011 CS-04 15 27 17 15 12 15 0 49 31 41
2011 CS-05 30 30 10 30 0 0 0 60 30 10
2008 CS 23 32 17 12 11 6 1 58 24 302
2008 CS-01 29 29 13 5 11 13 0 67 19 55
2008 CS-02 22 31 22 11 10 5 0 55 22 155
2008 CS-03 20 37 5 15 15 5 2 62 33 59
2008 CS-04 29 33 14 14 10 0 0 62 24 21
Top of Page

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 CS 19 48 33 198
2018 CS-01 10 41 48 29
2018 CS-02 13 58 29 79
2018 CS-03 25 44 32 57
2017 CS 18 42 40 215
2017 CS-01 16 35 48 31
2017 CS-02 15 43 41 92
2017 CS-03 17 46 37 63
2017 CS-04 34 25 42 24
2014 CS 16 48 36 265
2014 CS-01 16 35 48 31
2014 CS-02 15 54 31 124
2014 CS-03 14 44 42 66
2014 CS-04 23 43 34 35
2011 CS 15 48 37 374
2011 CS-01 22 42 36 55
2011 CS-02 13 48 39 175
2011 CS-03 11 57 33 92
2011 CS-04 24 37 39 41
2011 CS-05 20 60 20 10

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 CS 16 41 35 5 0 3 37
2018 CS-03 7 43 43 0 0 7 14
2017 CS 28 26 28 15 3 0 39
2017 CS-02 21 14 43 21 0 0 14
2017 CS-03 28 28 45 0 0 0 11
2014 CS 19 21 44 9 9999 7 43
2014 CS-02 22 22 33 17 9999 6 18
2011 CS 14 27 43 5 9999 11 56
2011 CS-01 9 0 36 0 9999 55 11
2011 CS-02 17 35 39 9 9999 0 23
2011 CS-03 0 50 40 10 9999 0 10
2011 CS-04 20 20 60 0 9999 0 10
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 CS 7 93 198
2018 CS-03 9 91 57

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 CS 62 13

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 CS 62 13

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 CS 0 13

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 CS 0 13

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 CS 0 13

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 CS 54 13

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 CS 46 13

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 CS 62 13

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 CS 46 13

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic
(%)
Total responses
2018 CS 0 13

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2018 CS 0 13

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Demographic
(%)
Total responses
2018 CS 38 13

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 CS 46 13

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 CS 0 13

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 CS 0 12

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 CS 0 12

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 CS 0 12

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 CS 0 12

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 CS 42 12

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 CS 0 12

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 CS 0 12

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 17 20 18 4 2 32 8 62 8 197
2018 CS-01 28 14 14 3 0 31 10 71 6 29
2018 CS-02 20 19 16 3 0 39 3 67 4 79
2018 CS-03 11 23 20 0 4 29 14 59 6 56
2017 CS 19 13 16 4 5 29 13 56 16 214
2017 CS-01 30 13 13 7 7 27 3 62 19 30
2017 CS-02 14 9 18 4 7 33 15 44 21 92
2017 CS-03 18 17 18 3 5 25 14 58 13 63
2017 CS-04 25 17 13 0 0 33 12 77 0 24
2014 CS 12 15 18 8 3 30 13 47 20 265
2014 CS-01 13 13 23 3 0 19 29 50 6 31
2014 CS-02 14 15 18 10 2 31 10 50 19 124
2014 CS-03 8 18 12 9 5 38 11 50 26 66
2014 CS-04 14 9 26 6 6 29 11 38 19 35

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 31 33 16 3 1 16 0 77 5 197
2018 CS-01 34 14 17 7 3 24 0 64 14 29
2018 CS-02 33 41 9 0 0 18 0 89 0 79
2018 CS-03 29 34 16 4 2 16 0 74 6 56
2017 CS 33 27 19 4 3 14 1 69 8 215
2017 CS-01 42 13 23 6 3 10 3 63 11 31
2017 CS-02 26 32 16 3 5 17 0 70 11 92
2017 CS-03 35 27 21 3 2 11 2 71 5 63
2017 CS-04 38 21 29 0 0 13 0 67 0 24
2014 CS 25 25 23 5 2 18 2 63 9 265
2014 CS-01 26 23 19 3 0 26 3 68 5 31
2014 CS-02 29 23 23 6 1 16 2 63 9 124
2014 CS-03 18 35 21 6 3 15 2 64 11 66
2014 CS-04 29 14 31 0 3 23 0 56 4 35
2011 CS 25 39 17 7 3 8 0 71 11 373
2011 CS-01 20 38 22 5 2 11 2 67 8 55
2011 CS-02 28 40 16 6 4 7 0 72 11 174
2011 CS-03 22 41 16 9 3 9 0 69 13 92
2011 CS-04 34 29 17 7 0 12 0 72 8 41
2011 CS-05 20 50 20 10 0 0 0 70 10 10
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 CS 3 97 198
2018 CS-01 0 100 29

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 19 19 19 3 1 31 8 63 6 197
2018 CS-01 28 10 17 3 0 34 7 65 6 29
2018 CS-02 23 19 20 4 0 32 3 63 6 79
2018 CS-03 13 25 20 0 0 29 14 66 0 56
2017 CS 19 12 20 1 2 34 12 57 6 215
2017 CS-01 35 10 13 0 6 26 10 70 10 31
2017 CS-02 14 13 23 2 0 37 11 52 4 92
2017 CS-03 19 10 21 0 3 32 16 55 6 63
2017 CS-04 13 17 13 0 0 46 12 70 0 24
2014 CS 14 14 25 3 2 32 11 50 7 265
2014 CS-01 13 13 16 3 0 26 29 57 7 31
2014 CS-02 17 15 23 1 2 34 8 54 6 124
2014 CS-03 12 12 23 6 2 36 9 45 14 66
2014 CS-04 11 17 31 3 0 31 6 45 5 35

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 32 31 16 2 1 17 1 77 3 197
2018 CS-01 34 17 14 0 3 28 3 75 5 29
2018 CS-02 34 32 15 1 0 18 0 80 2 79
2018 CS-03 29 36 18 0 2 14 2 77 2 56
2017 CS 32 27 19 3 1 16 2 71 6 215
2017 CS-01 52 6 16 0 6 16 3 72 8 31
2017 CS-02 27 30 20 1 1 20 1 73 3 92
2017 CS-03 32 30 17 8 0 10 3 71 9 63
2017 CS-04 21 29 29 0 0 21 0 64 0 24
2014 CS 28 29 20 3 2 17 2 70 6 265
2014 CS-01 39 16 16 3 0 23 3 74 4 31
2014 CS-02 29 29 20 2 3 15 2 70 6 124
2014 CS-03 24 36 14 8 0 15 3 74 9 66
2014 CS-04 29 20 23 0 0 29 0 68 0 35
2011 CS 29 40 16 4 1 11 0 77 6 374
2011 CS-01 24 33 22 4 2 15 2 67 7 55
2011 CS-02 29 43 13 5 1 9 0 79 6 175
2011 CS-03 29 34 15 3 3 15 0 74 8 92
2011 CS-04 34 41 20 0 0 5 0 79 0 41
2011 CS-05 20 50 10 10 0 10 0 78 11 10
Top of Page

Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 21 26 22 15 14 0 3 48 30 198
2018 CS-01 28 34 17 3 14 0 3 64 18 29
2018 CS-02 24 28 20 13 13 0 3 53 26 79
2018 CS-03 14 21 25 23 16 0 2 36 39 57
2017 CS 18 25 15 18 20 1 3 45 39 214
2017 CS-01 26 29 13 10 19 3 0 57 30 31
2017 CS-02 16 29 16 15 17 2 3 48 34 92
2017 CS-03 18 18 17 25 19 0 3 36 46 63
2017 CS-04 13 21 12 21 29 0 4 35 52 24

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 14 26 33 22 6 0 0 40 27 198
2018 CS-01 34 38 17 10 0 0 0 72 10 29
2018 CS-02 16 30 38 11 4 0 0 47 15 79
2018 CS-03 5 23 30 33 9 0 0 28 42 57
2017 CS 15 29 28 19 8 0 1 44 28 214
2017 CS-01 39 23 26 0 10 0 3 63 10 31
2017 CS-02 12 35 27 18 5 1 1 48 24 91
2017 CS-03 10 22 30 24 13 0 2 32 37 63
2017 CS-04 8 29 25 29 8 0 0 38 38 24

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 21 34 22 14 7 0 1 56 22 196
2018 CS-01 69 17 7 0 3 0 3 89 4 29
2018 CS-02 26 41 21 8 5 0 0 67 13 78
2018 CS-03 2 34 29 27 9 0 0 36 36 56
2017 CS 24 31 24 11 8 0 2 56 19 215
2017 CS-01 55 19 6 6 6 0 6 79 14 31
2017 CS-02 24 38 20 11 5 1 1 63 17 92
2017 CS-03 14 22 38 13 11 0 2 37 24 63
2017 CS-04 13 46 17 13 12 0 0 59 25 24

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 18 26 24 22 10 0 0 44 32 197
2018 CS-01 48 24 24 0 3 0 0 72 3 29
2018 CS-02 19 38 19 18 6 0 0 57 24 79
2018 CS-03 7 14 30 33 16 0 0 21 49 57
2017 CS 13 23 27 19 14 0 2 37 35 215
2017 CS-01 29 26 16 6 13 3 6 61 21 31
2017 CS-02 14 32 24 18 11 0 1 46 30 92
2017 CS-03 10 11 35 20 22 0 2 21 43 63
2017 CS-04 0 25 29 34 13 0 0 25 46 24

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 54 22 11 5 2 1 6 81 7 197
2018 CS-01 86 7 0 0 0 0 7 100 0 29
2018 CS-02 59 23 8 0 1 1 8 90 1 79
2018 CS-03 42 21 16 12 2 0 7 68 15 57
2017 CS 49 20 9 6 1 0 14 81 9 215
2017 CS-01 74 13 3 0 0 0 10 96 0 31
2017 CS-02 57 22 5 3 0 1 12 90 4 92
2017 CS-03 38 18 13 9 5 0 18 68 17 63
2017 CS-04 25 38 13 13 0 0 13 71 14 24

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 34 32 21 7 5 0 1 66 12 198
2018 CS-01 72 24 0 3 0 0 0 97 3 29
2018 CS-02 38 35 16 5 5 0 0 73 10 79
2018 CS-03 16 32 32 12 7 0 2 48 20 57
2017 CS 35 33 20 7 5 0 1 69 12 215
2017 CS-01 45 29 26 0 0 0 0 74 0 31
2017 CS-02 34 30 20 9 7 0 1 65 15 92
2017 CS-03 37 33 14 8 6 0 2 71 14 63
2017 CS-04 29 50 12 8 0 0 0 79 8 24

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 25 36 24 12 4 0 1 61 16 194
2018 CS-01 50 29 18 4 0 0 0 79 4 28
2018 CS-02 27 34 22 14 3 0 1 62 17 79
2018 CS-03 16 38 27 15 4 0 0 55 18 55
2017 CS 30 32 21 9 4 0 3 64 14 215
2017 CS-01 52 23 10 3 6 0 6 79 10 31
2017 CS-02 23 33 22 16 3 0 3 57 20 92
2017 CS-03 25 43 24 2 5 0 2 69 6 63
2017 CS-04 38 21 25 8 4 0 4 61 13 24

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 15 27 32 18 7 1 1 43 24 194
2018 CS-01 57 21 18 4 0 0 0 79 4 28
2018 CS-02 14 38 30 11 4 1 1 53 16 79
2018 CS-03 4 22 31 33 11 0 0 25 44 55
2017 CS 17 35 27 12 8 0 1 52 21 214
2017 CS-01 48 23 13 3 10 0 3 73 13 31
2017 CS-02 13 35 27 16 7 0 1 49 23 91
2017 CS-03 6 41 28 10 13 0 2 49 23 63
2017 CS-04 17 33 34 12 4 0 0 50 16 24

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 23 33 23 16 5 0 0 56 21 193
2018 CS-01 46 29 11 7 7 0 0 75 14 28
2018 CS-02 25 37 20 14 4 0 0 62 18 79
2018 CS-03 15 28 26 24 7 0 0 43 31 54
2017 CS 26 33 22 14 4 0 1 59 19 215
2017 CS-01 48 26 13 10 3 0 0 74 13 31
2017 CS-02 21 35 23 15 5 0 1 56 21 92
2017 CS-03 24 37 19 14 5 0 2 61 19 63
2017 CS-04 17 25 38 20 0 0 0 42 20 24

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 34 31 21 9 4 0 1 66 13 194
2018 CS-01 57 29 7 4 4 0 0 86 7 28
2018 CS-02 34 37 20 5 3 0 1 72 8 79
2018 CS-03 31 27 25 13 4 0 0 58 16 55
2017 CS 31 37 20 8 3 0 1 69 11 214
2017 CS-01 45 29 23 3 0 0 0 74 3 31
2017 CS-02 30 40 20 7 1 0 2 72 8 92
2017 CS-03 33 37 16 8 5 0 2 71 13 63
2017 CS-04 13 39 22 17 9 0 0 52 26 23

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 58 23 9 5 2 0 3 83 7 193
2018 CS-01 70 19 4 0 0 0 7 96 0 27
2018 CS-02 56 27 11 4 1 0 1 83 5 79
2018 CS-03 58 20 7 9 4 0 2 80 13 55
2017 CS 65 20 7 3 1 0 4 88 4 215
2017 CS-01 68 13 6 3 3 0 6 86 7 31
2017 CS-02 64 23 5 2 2 0 3 90 4 92
2017 CS-03 70 16 8 5 0 0 2 87 5 63
2017 CS-04 54 29 8 0 0 0 8 91 0 24

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 77 11 3 1 0 0 8 96 1 194
2018 CS-01 82 7 0 0 0 0 11 100 0 28
2018 CS-02 78 13 3 1 0 0 5 96 1 79
2018 CS-03 73 13 5 0 0 0 9 94 0 55

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 79 8 4 2 2 1 5 92 3 193
2018 CS-01 82 0 7 4 0 0 7 88 4 28
2018 CS-02 81 6 4 3 1 0 5 92 4 78
2018 CS-03 75 15 2 0 2 2 5 96 2 55
2017 CS 79 6 4 2 2 0 5 91 5 215
2017 CS-01 71 6 6 0 3 0 13 89 4 31
2017 CS-02 78 8 2 3 3 0 5 91 7 92
2017 CS-03 84 5 3 3 2 2 2 92 5 63
2017 CS-04 87 4 8 0 0 0 0 92 0 24

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 59 27 10 3 0 0 2 87 3 196
2018 CS-01 72 17 3 3 0 0 3 93 4 29
2018 CS-02 61 23 10 3 0 0 3 87 3 77
2018 CS-03 51 32 14 2 0 0 2 84 2 57
2017 CS 62 21 7 4 2 0 3 87 6 215
2017 CS-01 71 13 0 6 3 0 6 90 10 31
2017 CS-02 63 22 7 4 2 0 2 87 7 92
2017 CS-03 62 22 11 2 2 0 2 86 3 63
2017 CS-04 54 29 8 4 0 0 4 87 4 24

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 59 16 13 6 4 0 2 76 10 195
2018 CS-01 72 0 7 14 3 0 3 75 18 29
2018 CS-02 61 22 9 3 3 0 3 85 5 76
2018 CS-03 60 16 11 7 5 0 2 77 13 57
2017 CS 63 17 8 3 5 0 3 83 8 215
2017 CS-01 68 16 0 0 13 0 3 87 13 31
2017 CS-02 54 22 10 5 5 0 3 79 11 92
2017 CS-03 72 13 11 2 2 0 2 86 3 63
2017 CS-04 75 13 4 0 4 0 4 91 4 24

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 56 17 4 3 1 0 19 91 4 195
2018 CS-01 79 0 0 0 0 0 21 100 0 28
2018 CS-02 60 5 4 0 0 0 31 94 0 77
2018 CS-03 44 32 7 7 0 0 11 84 8 57
2017 CS 59 13 4 3 0 0 21 91 4 215
2017 CS-01 61 6 0 0 0 0 32 100 0 31
2017 CS-02 64 10 2 0 0 0 24 97 0 92
2017 CS-03 54 22 5 5 2 0 13 87 7 63
2017 CS-04 54 17 8 12 0 0 8 77 14 24

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 67 18 6 2 0 1 7 92 2 194
2018 CS-01 96 4 0 0 0 0 0 100 0 28
2018 CS-02 61 22 6 3 0 0 8 90 3 77
2018 CS-03 57 20 9 2 0 2 11 88 2 56
2017 CS 68 14 6 2 0 0 9 91 3 214
2017 CS-01 74 10 6 0 3 0 6 90 3 31
2017 CS-02 70 12 4 2 0 1 11 93 2 92
2017 CS-03 63 21 9 2 0 0 5 88 2 62
2017 CS-04 71 13 0 4 0 0 13 95 5 24

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 70 18 7 2 2 0 3 90 3 196
2018 CS-01 52 21 10 3 10 0 3 75 14 29
2018 CS-02 69 21 5 1 0 0 4 93 1 77
2018 CS-03 72 16 9 2 0 0 2 89 2 57
2017 CS 66 15 7 4 1 1 5 87 5 215
2017 CS-01 45 10 23 13 3 0 6 59 17 31
2017 CS-02 66 18 4 4 1 1 4 90 6 92
2017 CS-03 73 14 6 0 2 0 5 92 2 63
2017 CS-04 79 8 4 0 0 0 8 95 0 24

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 47 27 16 4 3 0 3 76 7 196
2018 CS-01 66 24 7 0 0 0 3 93 0 29
2018 CS-02 47 34 10 4 1 0 4 84 5 77
2018 CS-03 35 21 26 7 7 0 4 58 15 57
2017 CS 50 28 10 7 2 0 3 81 9 214
2017 CS-01 55 23 10 6 6 0 0 77 13 31
2017 CS-02 48 30 9 7 2 0 4 82 9 91
2017 CS-03 51 32 8 6 2 0 2 84 8 63
2017 CS-04 42 29 16 8 0 0 4 74 9 24

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 12 32 37 18 2 0 0 44 20 197
2018 CS-01 28 48 17 7 0 0 0 76 7 29
2018 CS-02 15 40 33 10 1 0 0 55 12 78
2018 CS-03 5 19 44 30 2 0 0 25 32 57
2017 CS 8 34 38 13 5 0 1 43 19 214
2017 CS-01 13 35 35 6 3 3 3 52 10 31
2017 CS-02 8 41 37 11 3 0 0 49 14 92
2017 CS-03 8 25 39 14 11 0 2 34 26 63
2017 CS-04 9 26 39 26 0 0 0 35 26 23

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 6 21 42 23 8 0 0 31 27 196
2018 CS-01 7 0 34 34 24 0 0 59 7 29
2018 CS-02 4 16 39 35 5 0 0 41 20 79
2018 CS-03 5 29 53 5 7 0 0 13 35 55
2017 CS 6 18 43 23 9 0 0 32 24 215
2017 CS-01 6 16 32 19 26 0 0 45 23 31
2017 CS-02 5 18 40 30 5 0 0 36 24 92
2017 CS-03 6 16 46 21 10 0 2 31 23 63
2017 CS-04 8 25 54 8 4 0 0 12 34 24

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 41 37 15 2 2 3 1 81 4 198
2018 CS-01 41 17 28 3 3 7 0 63 7 29
2018 CS-02 41 39 11 3 1 4 1 84 4 79
2018 CS-03 35 44 18 2 2 0 0 79 4 57
2017 CS 26 38 18 6 5 6 1 68 12 215
2017 CS-01 35 16 13 13 10 13 0 59 26 31
2017 CS-02 21 38 23 4 8 5 1 63 13 92
2017 CS-03 27 44 14 8 2 3 2 75 10 63
2017 CS-04 29 42 21 4 0 4 0 74 4 24

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 27 37 22 10 2 2 1 65 12 198
2018 CS-01 31 38 24 3 0 3 0 71 4 29
2018 CS-02 34 35 18 6 3 3 1 72 9 79
2018 CS-03 21 37 25 14 4 0 0 58 18 57
2017 CS 21 38 23 8 6 3 1 61 15 214
2017 CS-01 29 26 26 3 6 10 0 61 11 31
2017 CS-02 20 45 19 5 8 2 1 67 14 91
2017 CS-03 21 36 24 14 3 0 2 58 18 63
2017 CS-04 17 33 29 13 4 4 0 52 18 24
Top of Page

Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 28 27 23 8 11 2 2 29 71 199
2018 CS-01 28 31 21 3 10 7 0 30 70 29
2018 CS-02 31 25 23 9 8 3 3 33 67 80
2018 CS-03 21 26 26 7 18 0 2 21 79 57
2017 CS 28 22 20 10 10 8 1 31 69 215
2017 CS-01 19 32 19 13 10 6 0 21 79 31
2017 CS-02 34 18 18 7 10 12 1 39 61 92
2017 CS-03 24 21 22 13 11 8 2 26 74 63
2017 CS-04 25 29 17 16 13 0 0 25 75 24

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 CS 22 136
2018 CS-02 22 51
2018 CS-03 18 44
2017 CS 25 134
2017 CS-01 48 23
2017 CS-02 24 49
2017 CS-03 19 42
2017 CS-04 11 18

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 CS 32 136
2018 CS-02 25 51
2018 CS-03 30 44
2017 CS 32 134
2017 CS-01 35 23
2017 CS-02 33 49
2017 CS-03 31 42
2017 CS-04 34 18

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 CS 18 136
2018 CS-02 20 51
2018 CS-03 20 44
2017 CS 13 134
2017 CS-01 9 23
2017 CS-02 18 49
2017 CS-03 5 42
2017 CS-04 22 18

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 CS 40 136
2018 CS-02 31 51
2018 CS-03 57 44
2017 CS 44 134
2017 CS-01 30 23
2017 CS-02 45 49
2017 CS-03 50 42
2017 CS-04 39 18

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 CS 5 136
2018 CS-02 0 51
2018 CS-03 14 44
2017 CS 12 134
2017 CS-01 0 23
2017 CS-02 14 49
2017 CS-03 17 42
2017 CS-04 11 18

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 CS 25 136
2018 CS-02 16 51
2018 CS-03 27 44

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 CS 32 136
2018 CS-02 29 51
2018 CS-03 27 44
2017 CS 36 134
2017 CS-01 39 23
2017 CS-02 29 49
2017 CS-03 33 42
2017 CS-04 62 18

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 CS 5 39 18 17 3 18 129
2018 CS-01 6 61 17 11 0 6 18
2018 CS-02 8 40 25 8 4 15 48
2018 CS-03 5 30 9 30 5 21 43
2017 CS 4 51 22 10 2 11 132
2017 CS-01 5 50 23 5 0 18 22
2017 CS-02 2 58 17 10 4 8 48
2017 CS-03 7 50 19 12 0 12 42
2017 CS-04 0 39 33 11 6 11 18

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 CS 41 59 135
2018 CS-01 37 63 19
2018 CS-02 37 63 51
2018 CS-03 50 50 44

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 13 21 21 25 11 2 7 37 40 136
2018 CS-02 8 22 20 29 8 2 12 34 43 51
2018 CS-03 16 14 23 23 16 2 7 33 43 44
2017 CS 10 21 17 15 22 1 13 37 44 134
2017 CS-01 26 26 9 13 26 0 0 52 39 23
2017 CS-02 8 20 14 14 18 2 22 38 43 49
2017 CS-03 7 21 17 19 26 2 7 32 50 42
2017 CS-04 6 11 33 11 23 0 17 20 40 18

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 4 9 21 21 35 3 7 15 62 136
2018 CS-02 2 4 27 24 27 4 12 7 60 51
2018 CS-03 5 11 18 16 41 2 7 18 63 44
2017 CS 5 10 16 10 49 2 8 17 66 133
2017 CS-01 17 13 9 13 48 0 0 30 61 23
2017 CS-02 2 6 18 12 47 4 10 10 69 49
2017 CS-03 5 14 14 7 50 2 7 21 63 42
2017 CS-04 0 0 24 11 53 0 12 0 73 17

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 42 22 10 10 7 2 8 70 18 198
2018 CS-01 45 24 14 3 3 7 3 77 8 29
2018 CS-02 44 23 8 8 6 1 11 76 16 80
2018 CS-03 39 16 14 18 11 0 4 56 29 57
Date modified: